Reviews of Fairstone (Bank)

Maria Rosario Peregrino

Minty is so pleasant to deal with.. very accomodating and will make things easier for you.. i will definitely give a 5 star..great service..Maria

Ian Pothier

great service

Robert Rock

Fast and friendly service

Frank “Tank” McKinney

Very friendly people easy to deal with in and out no problem

Shannon Nicks

High interest rates but at least they disclose it to you unlike easyfinancial. Much prefer this location as well. Charlottetown very unpleasant and rude. Summerside location, Melissa and Kelly are both great to deal with and very helpful. Even apologized for Charlottetown’s unpleasant-ness. That is good service. In a pinch this is a good place to go especially if you can pay it back sooner than your term.

Richard Matice

Kim went above and beyond to help me out. If anyone wants a work hard and nice lady to have in your corner see Kim.

Graham Walton {He, Him}

Just received a personally addressed loan offer through the mail. I'm not sure how they got my name and address, but I definitely can't trust an organization that purchases information like that from other places. Predatory practices like this are huge red flags that an organization like Fairstone can't be trusted.

Chad C.

Very professional and easygoing. Would recommend using them over any other financial institutions. Ive now dealt with them solely from home (over phone/email) thank you guys for making it so easy and quick!

Darian Meunier

Friendly staff, quick and helpful from the beginning to the end. explained everything in depth and answered all my questions

Tracey Maher

The Fairstone members I have been dealing with are very kind and understanding and I have been able to talk with them and they are not judgemental they understand life is hard and try to make it as easy as possible ❤ ♥

Allison Zinnick

Really it was my own fault for not doing the homework. I failed to properly research my interest rates before signing the agreement. However - the agent had that information in front of her and still convinced me it was the best option. If the goal truly is to get people out of debt - the advice should include options that don't include signing up for a loan with 36% interest rate. Yikes. However. What this experience did do, was get me to take a look at my finances and move things around and be more aggressive in paying off my line of credit and then this ridiculous loan. I would suggest doing that instead of signing up for this service. Get advice from a financial advisor rather than someone whose job it is to get down on their luck folks to sign up for a loan that they'll pay for twice over.

NN Young

Whoever answered was rude and asked me why I called there and hung up on me. And I tried another number to talk about my account and arguing with that woman because she was rude too. I needed help and all I got was rudeness n being hung up on

Patricia Rochon

An absolutely amazing experience. Being in the position I'm in, I'm able now to move forward with my life in ways I never thought I could. She, referring to the branch manager Julie, not only set me up with the tools I needed to move forward but she educated me as well. I'm very happy with the service thank you so much!

Krista Lee

They are the best in Cranbrook, fast efficient,very friendly and professional...

Cam Feldcamp

Helped me out quickly and without hassle. Recommend them for anyone needing to get a loan and to restore credit.

gavin whalen

I had an excellent experience with Julie. She got me what I needed .

Shannon Lynn

Very friendly. Quick and responsive. Understanding.

Pam Hewey

Beautiful new offices .. service is A+++

Charlene Monkman

I am so pleased with the Fairstone office here in red deer. Tara and Nikki are AWESOME women who have been a wonderful help to me I will highly recommend Fairstone to my family and friends

Joseph Zoe martin

Reigh was extremely helpful, professional, and informative when helping me with my application and delivering all the information requested in a timely manner

Selena Waterman

I recently got a loan through Fairstone Location on Chemong RD, Peterborough and I am forever grateful they were able to help me get approved for a small loan to get back on track. They are very easy to talk to, I exolained my circumstances and Leah(the representative I talked to) was very kind and genuine and truly wanted the best for me and she wanted to help out anyway she could. I had an amazing experience with them. I made a affordable payment plan that was right for me. Definitely reccomend anyone trying to get a extra hand and is having trouble with other loaners (your bank, other creditors who wont approve you)

aries findlay black star vapes

do not youds them the menager in cranbook made fun of my dissabullatey i calld the head office and instand of someone calling me back thair sent me to collickinshon for no reshon iam still wateing for a call back

Isaac Trail

They are horrible bank with what going on was not able to make payment for a while due to travel bans an being away and not able to return they just very rude in person and also on the phone say in letter and online avail with option but not give any except they want full amount paid so borrow at own risk

Brigette Roberts

Kim Madraga helped me out so much and she did an excellent job. I would recommend her.

Bonkers Insane

Perfect place. Will work with you to keep things good

P B

Would just like to say Julie was so helpful and very friendly. The customer service provided is better than anywhere you will ever find. She worked around my work schedule and went above and beyond to help me out with the funds I wanted and a low payment. I'd recommend fairstone to anyone.

Brittany Chesney

Nikki in Red Deer is amazing! Friendly, prompt and knowledgeable. 10/10 would recommend to others

Randy Therrien

Fantastic very professional flawless service and a great option to a very quick loan up to $35,000! My wife and I would especially like to give a big Thanks to Tara, Lauretta and Nikki for their prompt and very efficient help with 2 much needed loans. You will certainly be our first choice should we need another quick loan!

Kayla Irvine

Norah was very helpful and informative. Would definitely recommend speaking with her.

Nikolaus Tkachuk

I feel like this is one of the places that people only review when there mad. So im gonna come in with a not mad review... Iev used them for afew loans now and have used a bank too my frist loan took 2 day about and my second abit longer , but iev waited over a week for credit checks from the bank... So you cant get mad at them for how long the cra or who ever takes to reply.. Im happy with the survice theyev supplied. And theyev only ever had them bother me when its my falt( im over due) and you cant falt them for that... Great place to use if you need them! .... And i have delt with Leigh and she was awesome.

Whoa, Bud

They were friendly and worked super quickly!

Abil B

Great service and special thanks to Ahmed and Julie

Neil Letendre

Lending specialist Kim madraga was so helpful and efficient! Highly recommend her!

Fred Fielding

It’s always good service and good people. Every time I’ve dealt with them, always great.

Glenn Mcphee

Laura at the front was thorough and amazing! A pleasure to work with!

Phearum Shute

Will never use this company ever again to finance anything. Please reach out if you want further details.

Kara St.Louis

I was a valued customer from the moment Maureen picked up the phone to take my call. The feeling of mutual respect was continued thought every interaction we had. I have never had such a positive and non- judgemental experience with a service such as theirs. I would highly recommend their service. Maureen went above and beyond to meet my needs through-out the entire process. I am incredibly thankful and appreciative for the services in which she was able to offer. THANK YOU!!

CR NEON

Great people to work with!!! Very friendly!!! Even though everything is closed they were still able and willing to help me out! Thank you very much

Dickson Mok

Nice guy and get me the loan in a quick time.

Lana Gieck

I was in a pinch with my basement reno and Adeba was able to help me get the loan I needed to get it done. She was quick, informative and helpful!

Brian Storoschuk

Very fast, very professional, very honest!!

Louise Barriage

Getting loan was easy staff were friendly and helpful

Crystal Jones

I had a amazing experience thank you to Raymond. He did an amazing job and made me feel very comfortable and felt like I was helped extremely well.

Jeanine Omingmak

Very friendly and helpful staff members

Paul Young

Fairstone is phenomenal, Tiffany's customer service was so excellent. She made what I thought would be a daunting experience easy and made sure I understood everything she was explaining to me. Tiffany was very knowledgeable about her work and had such a friendly personality that I can't stress enough how impressed with her I am. I highly recommend Fairstone over easyfinancial.

Crystal M.

I co signed a car loan for my mom . They went the extra mile to get her the car and get the loan for her. Excellent service!

Rayanne Parker

Samantha was incredible in helping me get an emergency loan! Thank you so much for your incredibly friendly service and understanding! What an amazing team overall!!

L4GSpike

These hardworking ladies made the process of applying for a loan practically seamless! Their professionalism is second to none, they helped me and my family in such ways that I’m not sure how to thank them! They told me because I bank with a smaller companies that I shouldn’t expect the funds for roughly 24-48 hours but checking my account at 9pm the day I signed and the money was in my account! Keep up the amazing job Morgan and Julie!

R F

HOW DO THEY GET NAME AND ADDRESS Sorry, you did NOT answer the question. HOW DO YOU GET THE NAME/ADDRESS? My name is NOT listed nor do I have a public business. HOW DO YOU GET THE ADDRESSES TO MAIL TO?

Jayson A Kaiser

I was very impressed with the service I received. I did not feel rushed or forced into anything. Instead, I was able to go through different options, which would help in the long run. Martina, the Lending Specialist who helped me through the loan process, was very knowledgeable, friendly, and a joy to talk to. All around a great experience. Well done.

Shantel Magee

I was extremely impressed with Sandy's customer service, normally I have anxiety about making phone calls and she made the process very easy and pleasant. She went over all the details with me before anything was finalized, and then walked me through everything I needed to do to finalize the loan step by step. The process was much easier than I expected, and the rates are great! She was very friendly, and I definitely recommend her and fairstone to anyone who is looking for their services. Will definitely be keeping them in mind if I ever need another loan in the future!

Jennifer McArthur

Got a loan from this company years go, was still paying on it 6 years later. The interest was so high that I was never going to get out of it and ended up having to go into a consumer proposal to get out of this loan. All my information was sent off to Fairstone stating that I was letting another company take over and they were still reporting delinquent to my credit bureau which was damaging my score. I called head office and the representative I talked to did not understand what I was asking him and was not willing to help me. I had to explain to him 3 times what I needed and he was still reluctant to help me. When I asked to speak to someone else that might know what I’m looking for he said that there was no one there, and then they were in a meeting. After putting me on hold he told me that I had to wait until my proposal was done to do anything, or I could give him my sin number over the phone. When I told him that his website states not to give any personal information out over the phone he then told me that he can’t help me without it. I’m trying to help my credit not destroy it. I do not recommend this company at all. They will destroy your credit and financial situation. Worst experience of my life, they just take advantage of people who need help and milk them for the rest of their lives. They were ok in the beginning but once you sign those papers, you’ve pretty much dug a hole you cannot get out of.

Chris Kiss

Julie and her team are absolutely AMAZING! I cannot say enough great things about them. They're very helpful, super sweet, and will bend over backwards to help you get the best rate possible. 12/10 would recommend.

Brian

I'm not sure who is buying names for them to harass however they just sent an application to my Grandfather who has been dead for over 20 years. Seems pretty shady to me.

Mike Robinson

I had a excellent experience with Fairstone in Trail. I had great help from Jordan Rodrigues. He was very honest and to the point. If you are in need of financial help go to Fairstone in Trail and speak to Jordan. Great services THANKS Jordan!

Terry Gervais

Go see Kaushal. This man saved me 80 dollars a month compared to what I was doing. You need a loan, get him to look into your situation. You will be surprised at what he can do for. Highly recommend.

Michelle Lavigne

Ray was the best

Davinder Aulakh

The lady on counter was very unhelpful, I went there to enquire about a problem I’m encountering with fairstone account and she straight away said I cannot help you with you account. All she told me was the details I already knew. She said we only accept payments here. Terrible customer service. It happened on Monday May10, 2021 around 12 in noon.

Jen L

Julia and Raymond are fantastic!!!!

Kate McClure

Raymond was great! Quick and friendly service.

Betty Zellick

I had a great experience with Fairstone, I called & made appointment and got my loan within an hour, money was in bank before I knew it…. It was fantastic…????????

D T

Absolute nightmare dealing with fairstone DO NOT take a loan through these people, you'll regret it.

Launi Robertson

They were very helpful and professional. They helped me when I needed it most and no one else would.

Tammy Timms

The service I received from Tina at Fairstone was top notch. Very respectful and got me what I needed and quickly. If you need high qualify and efficient pleasant service visit Fairstone brand in Lindsay.

Amanda Bell

My fiance and I have been dealing with Fairstone in Red Deer for 3 years. Everyone that works there is so kind and courteous to everyone's needs. We give them 5 stars bcause they all deserve it for there hard work they do.... and they go above and beyond to help you out????

Adrian Billy

What can i say, the ladies at this location, the one by the Kingston centre is amazing.. the go above and beyond and alwwork with you no matter ehat your situation.. very friendly staff and the branch manager Julie ???? shes a super sweetheart.. my words do nt do her or her location aby justice.. i urge you to go in and see for yourself.. ive mived out of the city and i still call and deal with this specific location they are amazing.. 20/10 ????????????

Cory Thrun

The entire staff, Nikki in particular did an amazing job. They were extremely friendly and professional. Keep up the great work.

Courtney Guerette-Huggins

Norah was so helpful and amazing! I would recommend her to anyone!

Eddie Noel Mills

So this happened yesterday.. Thank u to stephanie who took the time and helped me get a loan to fix it. She was amazing,easy to talk to, and clearly set up everything to my expectations.

Catherine MacKenzie

My initial call to the company, the manager Kelly was short and rude on the phone. When the loan officer called me back, she was very understanding and helpful but we came across an issue that needed a little explanation and work around. The manager Kelly was very rude and showed no concern to work with me or talk about the issue as if I was a pain just talking to her about it. Wonderful staff... horrible management. Lost my future business.

Nick Deleseleuc

Leah was great working with me on getting my loan. She was quick,polite, and caring about her our interactions while getting my loan process completed. I would recommend anyone to go see the fairstone team

Penny LG

The staff of Fairstone were very efficient in helping me sort out my finances. Their stuff are very kowledgeable and gave me options that fits my financial needs. Thank you Fairstone for your help.

Sue McMullen

Terrina was wonderful to work with. Attentive, punctual and approachable. The process was fluid and quick. We know we can always get an answer to any questions immediately. We feel secure knowing someone is there looking out for us. Thank you!

Tristan Savoury

They were very helpful & polite. Real life savers. I highly recommend it. If u need a hand or are in a tight spot. Give them a call they well help u the best they can.

Morgan Smith

I have dealt with Minty now twice far personal loans. She has been awesome right from the start. Minty took care of my loan quickly and professionally. I would highly recommend going to see her for your financial needs. She made me feel at home and the whole process was well explained with no hidden surprises.

Michelle LeBlanc

Monique was extremely helpful, kind and patient. Relievedva lot of stress on my behalf. Thank you Monique!!!

arsal abdullah

Incredibly friendly staff and great and fast service. Especially recommend the account executive with the English accent, was very helpful!

Tara Restrepo

I have nothing by the best to say about Fairstone Lindsay. They have helped me out so many times when major banks would not go above and beyond. Julia and her team are responsive, friendly, accommodating, and truly work with you to help you reach your goals. I can’t recommend this location enough!

Tavis Kelly

The workers at Fairstone Lindsay, are very friendly and are excellent at communicating to the client on a level at witch they understand and fell comfortable with.

Mike Mickey

Lacey was amazing Everything was smooth and easy ! Amazing!

Kassi Chernoff

Everyone was very nice and made me feel very comfortable. Loved the service.

Pk4tw69

Went in looking for a loan to help get furniture and was able to do so plus they helped me get my credit card paid off, and for what I owe then back I did my own calculation and I'm already saving money.

wendy helgren

Jordan was fantastic he helped me to get what I needed very friendly respectful follows up with me. I really felt so relaxed working with him thank you so much for all you did for me...

Amber Weir

Just received an unsolicited letter from this company. Came at a time when people are needing funds to pay monthly bills but NOT from a loan shark company taking you for all you're worth. Exceptionally disappointed with some unknown loan company cold mailing me for money they have no right to. Disgusting actions given the current issues. Never would I recommend them.

eaton ricketts

Very detailed and professional . Exceptional customer service feel so happy and satisfied

Stewart Wiebe

Very friendly staff and went out of their way to help me with my financial goals. Keep up the great work. I'll be sending my friends to you. Any future loans I'll come back to you. Thank you for all you have done.

Steven Cheekinew

Thank you Kim! She helped me consolidate my debt into affordable payments. Quick and easy.

robert missen

Stephanie at the 300 Main Street location arranged for Me to have this months payment deferred and put at the end of the mortgage so I could get through a hard time Stephanie's efforts on My behalf have made My Christmas for Me. Thank You again Stephanie. Have Yourself A Very Merry Christmas And Happy New Year. Robert Missen Penobsquis NB.

Tasha Dunphy

This is Tasha Dunphy. I would lie to say that at Fairstone They are friendly, efficient and there to help in every way possible. They are amazing and I would definitely recommend them to anyone

Sinead O'Brien

Great service and vide. Love the people here.

Metal Queen

Respectful, compassionate and informative. Norah is an incredible representative. She is courteous, polite, educated in products available, funny, speaks to you not down or at you and timely. I actually can't say enough positive things about my experiences. I understand interest may be higher but payments are realistic and consolidation was easy. Did I mention Norah, she is simply wonderful. I would give her 12 stars so I guess she needs her own Galaxy now .. Highly recommended for assistance in todays financial turmoil.

iain Dow

I recently was at the Lindsay location and I can tell you they are extremely helpful and friendly and knowledgeable..I was playing around with a quote on my phone at 9am. By 9pm...the money was there... honestly top shelf service from Julia D ....thanks again... highly recommend

Hazem Kardan

I was very happy to deal with Dana. She is very professional and polite and more importantly extremely helpful and knowledgeable.

Steven Free

Cathy was great, very professional. Great company I love them, they helped when I needed the most.

Megan Keller

The lady that helped us was absolutely amazing!! Her name is Julie! She made things so easy to understand and helped us greatly!! She bent over backwards to help us get on the right path to financial freedom!! ???? Definitely recommend going here for any financial reason you may have!

Canadian Momma

Kim M was able to help me out of a financial pickle. Very good customer service, explained the details of my loan. Highly recommend Kim.

Trevor Armsworthy

Tara is wonderful! A solid gem!

Patrick Bonaise

They helped me get a loan that I needed. Wasn’t sure I was going to get it. Jennifer called me to confirm some details and headed to the office and talked with Kim. I was in awe of the service they provided and everything was done within an hour. Thank you so much to Fairstone and the staff. Very friendly and helpful. Can’t say enough good things about Fairstone in Prince Albert. Thank you to Kim, Jennifer, and Amanda!!!

Deborah Halliday

I got a couple of loans at the Calgary office with Daryl. She was nice but realistic about my situation and explained. Then I moved out to Red Deer and now deal with the very nice folks out here. Haven't had any problems, would tell people if you absolutely (last resort) need a loan to get one otherwise try and manage your money better.

Holly Nelson

How do you get them to STOP sending me mail? I dont want a loan! I send the things back writing stop sending these on them and they keep sending them. Also keep getting one for someone who doesnt even live here

Keegen Payne

Went in to ask some questions. Very knowledgeable, and personable.

Aniah

the staff there is very helpful, i visiting the whitehorse office i receive excellent services from the stall special Genny, she's the best.

Vix Sparda

Been dealing with Raymond from here for years. Great guy. Easy to talk to. No pressure at all. Felt welcome. 10/10 for him. I prefer to deal with him personally.

Isabella Van Nest

We love this branch, highly recommended!!!

Akiko Allen

I was helped by Geneviev today. She is so lovely! Going in, I was unsure of the process and felt a little intimidated by it. But Geneviev explained everything clearly and took the worries away. She is attentive and genuinely there to help. I will be recommending anyone who needs some financial help to Gen/Fairstone. Thank you again!

Jason Cockerill

Great, friendly, helpful and responsive. We dealt with Cara and she was super friendly and easy to work with, she answered all our questions and made the process quick and easy!! I would recommend dealing with her!!

Stephanie Miller

Great people to deal with. Super friendly staff always willing to help. I would recommend them to anyone.

josee gionet

Terrina is awesome to deal with she looks after all your needs.

Rosalie Brannen

Fairstone is a very fast, and friendly business that takes the time to help you in your time of need. I would recommend Fairstone to anyone because they are there when you need them the most. Keep up the good work. I would give you 10 stars if I could. Thank you Fairstone

Ashley Haynes Patterson

Raymond C was great! He helped me so much, and was so informative. Gave me some great tips on how to improve my credit! Great experience, professional and easy!

Daniel Morrish

Friendly staff, easy to deal with, and quick service!

Kim Hartery

Heather at Fairstone in Goose Bay always provides exceptional professional service. She is very quick to help and assist. Its always such a pleasure to interact with her. I also appreciate that they never make you feel bad for requiring financial assistance, they make you feel like they are there to support you and help you succeed.

PLblack99 gmail

When I had an issue with my account that corporate had made a mistake on and the customer service line was no help at all. Stephanie went the extra mile and above her line of duty to get an email sent out and completely resolved my issue within 2 hours. Was a huge help and saved me a lot of time and money. Thank you Stephanie

Christine Rogers

Very caring and wonderful staff....So cheerful for a wonderful sunny Monday

Chantal Lecompte

Great response and very professional staff. Financial advisor understood my needs and provided accurate information.

Natasha Haesen

Wonderful service from Raymond. To date we have received two loans completed on the spot when needed. No Hassel and easy to work with you on payment dates and schedule. Has allowed me to invest into my business and help it grow. Thank you Raymond!

Demetrius Green

Stephanie niles took very good care of me

Pam Arnott

The Lindsay Fairstone was amazing to deal with. They helped me and it was easy to do. I would recommend them to anybody.

Janice Malmholt

Thank you Fairstone and especially Marion for her patience in getting approval for my loan. The personal experience was a treat. Marion always went above and beyond, helping me every step of the way. I am truly starting the rest of my life with managing my debt. It will be a long journey and a positive step. Again, thank you for taking the time in connecting with me and keeping in touch. Janice

Nicky Cordeiro

I was nervous about getting a loan but my experience with the branch manager Julie put me right at ease. She made my experience stress free and I would highly recommend anyone looking for any kind of loan to contact Julie at fairstone.

Senimili Tui

A great experience as always. My needs were met and the customer service was excellent and friendly. Thankyou so much!

Preston Weist

Very professional and warm receptionist. Clear terms, easy to work with, great company and great people at this location!

Robyn Kevin

We met with Alisha today, she was extremely friendly and did an awesome job with explaining everything. Thxs so much:)

Chris Coole

I would just like to say a big thank you to Kayla Blake at the local Fairstone office in GFW.This lady is amazing in what she does at her employment.Ive delt with Kayla for the past several years and would recommend her to anyone.She makes the process so convenient and understanding..This lady is truly amazing and i cannot thank her enough for all she has done for me.....Kayla you da bomb....

Jean-René Doiron

Went for a personal loan and Stephanie took care of me all the way. We search together for the missing papers that I needed. Excellent and professional service.

Adam Covert

Easy to understand and great lending specialists.

Sherry Nelson

Good person helped me with funding

Unknown Matter

I used to work for this particular branch so I know first hand that each one of these agents are more than capable of helping you through any financial need. They are extremely knowledgeable, friendly and VERY officiant. I highly recommend the Fairstone Moncton branch.

Tiffany Ballard

Cassandra is fantastic to deal with. Very informative and professional. She was able to answer all my questions and explain everything clearly. I would 100% reccomend her.

Melanie Dunn

I've been dealing with Dayle, and he has been absolutely wonderful. Beyond helpful, and they truly make you feel welcomed with just how friendly they are. :)

Annette Hewitt

What I don’t like is I’ve been denied for no reason when I have good credit but others with bad credit got help not impressed at all or is it you just don’t like giving out a bonus

Dallas Sallows

My experience at fairstone on princess st Kingston with Julie Tiff and Janet has been stellar over the years I would recommend this place to anyone. They are always respectful and very professional!!!! I love them all!!!!

robert anderson

Had a great experience at Fairstone highly recommend

Sandra Boisvert

Nikki and Tara the most helpful ...pleasant.. Very nice staff..all very friendly.. They rock

Kayla McLeod

Excellent service from Kavita. Outstanding.

Yvonne Diamond

Fabulous

Val Robertson

There is only one place I go and it is here . They are always willing to help and listen to you. They go out of their way to get you the help you need . Thanks al of you . But a really big shout out to Tara,for all the help these last couple of days .

derrick russell

Would like to thank Julie Bowley Branch Manager in Kingston for the fast and efficient service in preparing load documents.It is always a pleasure doing business with Julie thanks and have a great Christmas

scott reandy

We are currently working with Natasha here at the Red Deer office she has done a wonderful job of making sure everything was in order and taken care of even when we did not know how to fix the problems that were occurring, She found a wonderful solution as well made sure there was constant contact throughout the process we found it very helpful and professional, overall a wonderful experience so far.

Jesse “Jackdepirate” Goodberry

Very helpful, very fast, Julie was super friendly and helped me get what I needed the day I needed it.

Fay Porter

Very Good service. Very quick and courteous. Excellent . Terrina is very great person. Goes out of her way to give great service!

Amber

Highly recommend Stephanie at the Moncton Main Street Branch. Fast, friendly and exceptional service provided. Funds transferred to my account with 24 hours. Couldn't have asked for a better experience.

Heida Huner

Kavita Nandiall very nice pleasant person she helped me with getting my debt resolved and a loan for me. I recommend her if you need someone to help you. Thank you very much. ????

David Rendell

This office has 3 very friendly ladies that are a joy to deal with. The Manager Julie is awesome and keeps the mood light and energetic. Made my dealings with Fairstone easy on my mind.

Lindsay Roberts

Staff were so helpful and professional - very timely service! Thanks!

Cherly Spratt

Dana was very professional, easy to deal with, and extremely pleasant.. I would certainly call on her again!

T Johnson

Almost thirteen years and several loans later. No one is happy to have to take out a loan ever. The bank sure didn't have my back when I needed it. My last loan was bought out by Fairstone from the previous business. Yes the interest rate is higher than a bank loan, I did read my loan documents and was prepared for that. The staff has been more than exceptional. They worked with me to make sure I got the best rate possible and if I need a little more time to make a payment, they are always accommodating. Thankfully I had this alternative to a traditional bank loan (YOU ARE NOT GETTING A BANK RATE HERE, THE INTEREST IS HIGHER). Talk to the financial specialists at Fairstone Red Deer! Be an adult and ask questions, read your documents. I'm surprised by the reviews honestly. The staff is why I keep coming back. I have a GREAT relationship with all of them. Its nice to be known by name. I sure don't have that with my bank. Thank you to the staff at Fairstone Red Deer. If you had bank interest rates I would do all my personal banking there. Thank you for being there when the bank wasn't.

Dean Hackman

First one was one of the best experiences dealing with professionals were always there to help to Allison you were the best thank you

Melanie Beardy

Apply online, got a phone call the next day. Approved the following day. Service was great, easy to talk too, can say alot more but just make this short and sweet. Thank you!

Carrie Brown

I would recommend Fairstone on Princess St to everyone who in need of a loan. Tiffany, Julie, Josie all stayed past their shift to help me and they didn’t have too, I had 15 minutes to get this one piece of paper in and they all stayed late to print cheque’s and to go over my loan.

Church684

Very professional, courteous and knowledgeable. Were able to assist me with my needs and have useful and helpful programs and packages such as roadside assistance. Thank you guys.

Derick Moreau-clark

I really appreciate all that fairstone has done for me a big thank you to (Leigh Quinn) I'll recommend her to anyone if they need help they try their best to help you its worth the visit

Cameron Smith

Awesome place to get a loan

christal day

Thx for all ur help and sorry when you call me back I'll give you crystals new bank account information

Mike Jager

It’s was a quick and painless process. I appreciate the effort and how quick I was in and out. Thank you KK

Rob Head

I went to Fairstone for a loan was approved with in 24 hours. Dana was very polite explained everything in detail. I had no problems and if I need to call her she will answer any questions I have. I was treated like a person and respected. Thanks Dana I enjoyed working with you.

Holly Williston

They really helped when I needed it! Better customer service than a bank! When it comes to the interest rate though... Worst decision I ever made! But again, they helped when my bank of 20 years wouldn't! So, thank you Fairstone!

Brents Cove

I had a lot of questions at various times and felt response times were excellent. Thanks for the loan!

Rob Nevison

Fairstone is a loan company that will offer you a loan they know you need and slip in a bunch of insurance and do their best to rush you through the process before you notice. It will ruin you!!!! Do not do business with them it will be the biggest mistake you ever made!!!!!!! the incredibly high interest will keep you paying for years and you will never get ahead. I made the mistake of doing business with them and they got me good! 6 years later I still owe the same amount I did when I started. They are sales people who only care about taking your money BEWARE!!!!!!

Sara Hemond

Khurram khowaja was very nice and had a good sense of humor, he did everything to help our family when we needed it. He also did all this in a timely manner. I highly recommend talking to him.

Haley Logo

Everyone here is amazing

katie arsenault

My experience with fairstone was amazing ! Very friendly and understanding staff, and the best customer service ! :) I highly recommend! If you need a loan, with reasonable payments, head on down and ask for shyanne !

Andy McCann

Incredibly courteous and friendly!

Laura Milburn

I'm sure the positive reviews are all fake. If you are in debt go to a credit counsellor before you sign your life away to this loan shark. The fees will have you in debt forever!

Ron Kindred

I was very comfortable talking to the ladies there and they sent me something for a loan increase

Scott Beckwith

I have been dealing with Fairstone for several years and the service that I received is perfect. I get treated with respect and polite. I will recommend Fairstone to anyone that needs financial help. I also want to thank the staff at the fairstone office in my community for everything they have done for me and my family.

Tosha Stevenson

Love the service I get here above an beyond very knowledge quick easy and out the door !! Tiffany your the best thank you for the years for the help when needed !!! Tosha

Kyla Battcock

Heather White is very professional and always happy to see me walk through the door. Vey polite and she explains things very well so I can understand and I always leave with a smile on my face. Dixie is deadly too.

Kelly Laplante

St. Albert branch is amazing !!! Quick efficient friendly service !! Maureen and staff gave me small tips that helped clean up my credit report instantly. Very friendly staff. Make a person feel very welcome. THANK YOU!

Jordan M

Beyond helpful. There were some issues with my documentation which they were patient and accommodating while sorting out. Transferring my loan here from easyfinancial, as they have better rates and service.

Monica Winn

Kelly and her staff are amazing. They are super friendly, easy to deal with and they go above and beyond to help you. I would highly recommend this amazing team to everyone in need of help. They even have an awesome referral program. Go see them. You wont be sorry.

Cindy Pridgeon

An amazing staff, friendly and do what they can to make things as easy as possible.

Tyler/Kerry Hogan

ABSOLUTELY AMAZING MARION WAS A GEM TO WORK WITH HIGHLY RECOMMENDED

keith mahoney

Good customers service and fast and kind service

Natacha Bailey

Thank you to Stephanie who started my loan application and helped me through the long process of figuring out what I needed and when. Also, a HUGE shout out to Shelley who finalized my loan when the time had finally come. Even after I accidentally posted a payment to the wrong account, she found it and had it posted retroactively. Great service by both ladies!! Thank you.

Jeremiah Barisoff

My experience with Fairstone has been amazing from start to now. Allison did a fantastic job with my loan, the process went easily and smooth. Thanks Allison and thanks Fairstone!

Sarah Carpentier

I strongly recommend talking to Norah at Midland Fairstone, she was very helpful and super friendly!

Karen Eno

Lindsay office and staff have always been professional and great to deal with !

Jordan Didsbury

Fantastic cheerful and helpful staff! Real fast and easy transaction thank you fairstone!

My L

Very professional, I highly recommend the service at this place to anyone. Thanks Fairstone for helping me in my time of need. It will help me with the holidays

Colin Desroches

Kelly and the staff were friendly and answered all my questions in a professional way. Highly recommend this crew of people.

Amanda Mills

Stephanie Niles was extremely helpful while we were going through a difficult time! She was very responsive in helping out and she was available when we reached out to her. Highly recommend Stephanie!

Annalyn Reyes

Terrible customer service.....

Carried I Dubois

The staff go over and above for there customers. They offer information in as many ways as possible and talk through every option. Tara was amazing and has been so helpful and understanding with no judgement. All the staff work hard and have the customers best interest at heart.

Joana Roxas

Im glad and happy because they so much helpful..they gonna assist you right away..there are so kind and friendly..i love this team..

Debra Pauch

The staff at the Whitehorse office were beyond helpful. It’s ALWAYS a pleasure dealing with them. Customer Service 10/10.

Darlene Jimmy

Very good service from the Branch manager GenevievJuralbal very helpful considerate very understanding and offers details that will really help me either save or to be debt free soon. Very nice and smiling always too. Will recommend friends to this company specially those with financial needs.

Bradey Murphy

Very good customer service !

Deborah Klengenberg

They respond quickly and are very friendly and professional. I would highly recommend them.

Jessica Silveira

Wonderful experience!! I would highly recommend anyone to consider Fairstone Financial to assist them with a personal loan. The staff were professional, friendly and informative. They stayed late on a Friday for me to make sure everything was settled. I was so happy with my experience.

JONATHAN PRESTON

Rude, hard to deal with and sign you up for products you don’t want. Note*** Did the survey...Avoid Fairstone especially Leigh!!

Lori

Friendly fast service

S B

Good service thanks minty for your help appreciate what you did for my family. She is amazing ask for her she will make sure you are happy with what ever it is you need . She is unique just like her name !

Jason Huber

Absolutely the worst company ever! Find another way to get a loan. Their head office has no idea what the local company is doing and vice versa. Some of the staff at the local office are great people but it is the business that sucks. Worst decision I've made in my life was walking through their door! Funny thing is when I first signed up for my loan there was a guy leaving who was seriously upset. He came over to me and said don't do it, find another way. I really wish I'd have listened to that guy now and walked out. DO NOT DO ANY BUSINESS HERE! TRUST ME! IT'S NOT WORTH IT!!!

Betty Claus

Treated very good

Thom Davenport

Great folks here, speedy, fun and easy to deal with????

Laverne Cardinez

I received excellent services especially from Geneviev.She is accomodating,friendly and a nice lady.I received the fund immediately when I need it the most.If you need some financial help Fairstone would be great.Thanks!

Issam Daher

Thank you Minty for the great customer service you provided me over the phone . You helped me understand what was happening on my account and explained it all well. Can’t thank you enough for your time . Great person to deal with recommend her for any service you need . Very glad I called this location .

Sandeep Sharma

Inquired about loan provided the info sin number , no response for three weeks . Poor customer service . Not answering the phone calls

Jacy B

Great service, friendly staff highly recommend if you need funds fast got my loan same day I applied thanks Fairstone.

Mark Tremblett

very friendly and morgan was top rate and knows what shes doing. good experience. thanks fairstone

Nicole Wells

We have dealt with Fairstone in Grand Falls-Windsor for many years and have always had great customer service. Recently we dealt with Donato in the Grand Falls Branch and had exceptional service. I would highly recommend Donato for a friendly, professional, knowledgeable experience.

Jess Breau

Fantastic customer service. Stephanie is amazing.

Mary Freeman

I have dealt with Fairstone in the past and I have always received amazing service. The girls there are great to work with always pleasant and very helpful. I highly recommend dealing with them.

Robyn Richard

My experience was one for the books! Stephanie was amazing to deal with throughout the whole experience. She really made me feel in charge of my debt and how to manage it. I would definitely reccoment fairstone because they were easy to understand and were completely understanding as well!

Victoria Dubinsky

Terrible service of having to wait over a week to hear back and after all the phone chasing. I shouldn't be chasing them for a week to get a response for my application!

Susan Harris

Kelly is awesome. Great service and atmosphere!

Sherri Deveau

Very helpful

Vanessa

There is nothing "fair" about this company... After filing into a consumer proposal, they continuously tried to pull payments from my account every month. Finally almost 5 months into filing a proposal, they are no longer trying to pull payments from my account, but instead are reporting my payments to the credit bureau as a missed payment every month.. This is ridiculous, bunch of loan sharks, now they continue to ding my credit every month..

Jon S

Tiffany is one of the best financial advisor's i have had the pleasure of dealing with. She was very thorough, Prompt and efficient at providing the best knowledge that was best for me. She got me a great rate, and gave me very sound advice. She is very knowledgeable and explains them very thoroughly. Even after all the paper work was completed and I received my loan, she still keeps in contact to provide any clarification, updates, and/or assistance, or just to see if I am still satisfied. Tiffany goes above and beyond her work duties as a financial advisor and Fairstone is very lucky to have her.

Arleen Skidmore

This is the 2nd time I've been told I'd be removed from the mailing list. It's to both our benefit that these mailings stop as it clutters up my mailbox and must cost you money to send. And then there's all that paper that's been generated over the years that's not environmentally responsible.

Chris Spence

The staff at fairstone were very accommodating, but failed to tell me the interest % at the time of signing documents.

Stephen Hickey

Katherine and Janet are absolutely awesome they are always eager to help with your changing financial needs .Katherine has went above and beyond to help me with some very difficult financial times .If you need a great financial to help with you financial needs don't be afraid to call Fairstone ask for katherine Moss she can help .

Shelley Johnston

Raymond was very helpful and wonderful on helping us

Taylor Shiels

Awesome experience, very quick and easy! Go see Kim!

Natasha Rowland

Dale is great! Very professional and helpful. Dale was friendly and made it easy to get my loan!

Cason Lamothe

Fantastic team. Very friendly and great service overall. Went in for a loan and came out with an amazing plan as well!

Robert Dennis

Loan process was quick and painless. Customer service was top notch. Dealt with Lacey this time. I am repeat customer and will be again.

Shelley Campbell

Awesome service thanks Kelly

Maygen Chessall

Terrible service. Called my local fairstone (as I have an account with them) to inquire about general questions, and they transfer me to other numbers which prompt you to automated voice options only. Will not allow you to speak to someone directly, so I call back to the local fairstone and they say they have no clue what to tell me and not sure what to say. Do not recommend.

venusgirlo14

As an alternative to the banking institutions, i have only had a very positive experience with this branch and its associates. I was dealt with in a timely manner, had all my questions answered, communication was courteous and helpful. It was quick and easy

Samantha Brittain

I have had my loan with this branch for almost 2 years, they have been absolutely amazing to work with and have always been very helpful in hard times. The ladies I have dealt with have been amazing and so friendly. Would highly recommend them if you're looking for a personal loan and may not be able to get something with a lower interest rate at a bank.

Michael Levesque

Terrina is wonderful to deal with. So easy and convenient, but her customer service is top notch. Even when things got confusing or took longer than expected she made sure to have everything finalized before closing. She also contacted me after for a followup. Clearly explained the amounts, process, etc. Would definitely recommend and use again.

Ami Tonelli

Quick, easygoing very professional.

Chris Byce

We needed to eliminate some credit card interest and Kim was incredibly efficient and easy to work with whatever we needed.

Mike Gardner

Great service, super fun and friendly staff that is very helpful and does what they can to meet the needs of customers!!!!! Ask for Amanda tell her Mike sent ya!!!!!

B Miller

The worst of the worst, and interest is INSANE.. Do not use these people theyre are crooks and you will be going BANKRUPT in no time.

Kaushal Dave

Nice place...really helpfull staff..and will help you a lot to pay your outstanding bills

Jeffrey Guillery

Have a CC for furniture with them and when the time came to pay them without extra charges, they called a few weeks ahead to remind me. Went in person to pay and it was pain-free! I have nothing but good things to say!

Casey Cohoe

Been mailing out spam mail to get people to to apply for outrageously large loans during COVID, because they know people are out of work and are trying to take advantage of people while they are down.

Jess Norman

Terrina at fairstone was so great! She truely cared and helped me out with what i needed. I reccomend this place to anyone who seeks condolidating loans. Very personable and responsive. Thanks terinna!

Brian Goetz

Awesome place to deal with very friendly and professional. They helped me out in a pinch and were very quick and courteous.

Victor Steshin

I had a great experience dealing with Nikki at fairstone financial. Everything was done professionally and discretely.

Amiee Clavelle

Liars and scumbags

Stephen Sovary

The staff was very helpful and professional..they explained everything at time of loan.. I had a heart attack.. when I contacted them they stopped payment. Contacted insurance.. never a rude . Call nothing.. they took care of it all.. thanks to all friendly staff. Who helped from day 1.

Carrie Stevenson

I always find process is quick, stress free, professional and confidential. When I visit the office I always feel comfortable, treated fairly and respectfully. It fells like there are no barriers, and I walk out happy!!!

Nicole Curtis

Such an easy and professional experience at Fairstone in Corner Brook, NL with Bernice. Everything was explained thoroughly to me and the process was done same day. Highly recommend Bernice to help with your financial needs.

Louise Friday

No réponse..four days of waiting.. would of appreciated knowing why?

Anita Mckinlay

Raymond and Julia are the best!

kayla gillett

Terrina was great to deal with, she made the process very easy. Her customer service is excellent. I would highly recommend Fairstone to anyone who needed help consolidating.

Taylor

Not fair at all should change there name to crookstone

Tony Pegg

FairStone Has Been Kind, Respectful, Professional and Appreciated

Robert Pasha

Melissa and her staff are excellent very kind and friendly. They always have a smile and they are very warm and inviting. The Professionalism of this Team goes above and beyond. Thank you for your Awesome Customer Service

Kent Rode

Allison K in Trail, BC branch is absolutely fantastic. I am very proud to deal with her representation, professionalism, and knowledge of Fairstone and Allison's outstanding service. Will definitely recommend.

Diane Markow

Tiffany is the best person she explains everything and she is top notch

luz Dayanan

Very helpful to visiting whitehorse office your staff excellent in services

Ruth Alfaro

All the staff are great and very helpful !

C Wollf

Was all good until we paid back the loan the day before it was due. It was paid but only showed up on the bank account a few days after. We got a bill for almost $400 interest. Tried calling and they said nothing they could do, finally said to prove it, we contacted back and waited for them to respond - they then sent to credit bureau. We got proof from bank and sent it. Then Got another bill with lots more interest attached! They requested us to contact them through email which we have twice now. No response, bigger bill! I would never use them and would not recommendto anyone!!! Don't know how to fix this and very frustrated. After 6 months of phone calls and many emails, they finally absolved us of the interest. It was very frustrating but in the end the acknowledged we had paid in time.

aaron thompson

kaivita was a really good help! i would recommend to anybody

Clifford Taylor

The Fairstone staff especially the manager continously treats like family. She is always friendly and great to express our needs. She continues to be professional is always willing to help my wife and I. Especially with the unexpected expenses of my daughter getting married with 3 months notice. Thank you.

Darcy O'Dell

Very annoying staff that never quit calling you no matter how many times you tell them no. I asked to be put on the no call list but I wonder how long that actually lasts.

Paul Larocque

Julia and Ray work hard to get you thr best bang for your buck.

Mitch Poole

Tina was absolutely great! AAA+ service!!!

Jamie McKinley

EXCELLENT Customer service. Friendly staff

John Cordeiro

Loved the service I got at the Simcoe Branch! Thank you so much to the young lady who helped me tremendously!

Celine Michayluk

Kim was so very helpful. She works hard to help you get what you need. Very professional and awesome to work with.

Othello Soong

wonderful people ,very friendly great to deal with

Robert Olver

I needed a loan quickly and was getting a runaround elsewhere, but Fairstone came through. I was impressed by how streamlined and speedy their process is and their courteous and knowledgeable staff were more than able to help me sort out any confusing bits (thanks Laura!). I would do business with them again and would not hesitate to recommend their service to anyone else.

jerometracey Martin

Great place great customer service friendly bunch

barbara danford

Outstanding service. everyone was wonderful and very professional. Quick service . Rating would be 10 out of 10

Kayla G

The associate go over and beyond on there job and make sure that everyone is taken care of. They are always friendly when you walk in.

Trevor Miner

The staff helped me with everything to help get me a loan when I thought nobody could do it Thanks for all you've done for me Trevor

Armel B

I have been a customer of Fairestone (at the time of Citi Financial) for over 15 years. I would say that Fairestone’s personnel over at 1006 Princess Street in Kingston, Ontario is the one of the friendlier people! The manager, Julie is one of the nicest people in the business. Her approach is professional, impeccable, respectful, accompanied with great integrity! Simply, the BEST!!

Michelle Davis

The staff at the Trail branch are very friendly and helpful. I enjoy dealing with them.

Lorelei Cromwell

Great service and fast...

Sonja Rosevear

Laura was kind, professional, a pleasure to talk to, she made me feel comfortable and my loan request was fast and efficient. It was all paperless too, which I thought was great! I would recommend seeing these wonderful people at Fairstone if you have a financial need. Everyone in the office is friendly and gave you a smile.

Sherry Lizotte

Very unacceptable to say one thing and do something totally different from what you have been told Very sad... Would not recommend anyone to go there unless you want to keep giving them money and the drama with this company is going to go bankrupt the way they do things

Chris B

Absolutely terrible communication. Never answered phones, cannot leave voice-mail that way they don't have to return calls. Complete garbage. Do Not finance here.

Emily Johnson

was approved and got my loan within first 6 hours absolutely amazing service!

Jay Turrell

Great work at the peterborough location.

Tyler Faye

They are very nice people and try to help you as much as possible.

Peter Hanson

The workers at this Branch are uneducated and tell people incorrect information they tell people there is a $325 registration fee and a $350 discharge fee for a second mortgages. This fee is wrong it is a fair Stone fee not a government-regulated fee the actual cost is $75 for both registration and discharge of any mortgage first second or otherwise this information came directly from Land title office I would never recommend this company to anybody if it could get a negative review I would give it to them. You're better off to beg the bank for money

Ryan Williams

"Fair" is far from appropriate for these crooks. Terrible experiences from the company. I'm not sure about the staff on location though.

Rebecca Bon

Thank you so much to the group in Peterborough I could not be happier and be treated any better. The stress you took off my shoulders and made everything so easy to understand. Thanks!!

DAVID McQuarrie

Quick friendly efficient

Lisanne Hutt

Very polite,curious, friendly business

Jason Schomberg

Tiffany and Janet are spectacular! Best customer service and very helpful.

Rebecca Delaronde

Not willing to work with the customers properly and kinda rude phone mannerisms.

Elisha Hage

Very Great service , Helped out a lot Kind and compassionate to the situation !

rikkiraedawn

Always helps me out when I need it and doesn’t judge. Super helpful and works quick! Thanks Kara!

Sam Campbell

I wouldn't even give this 1 star but have to give it something. This is the absolute WORST company to get a loan from! They magically added $1500 to my balance and they can't tell me where it came from! In May we owed just over $9000 and as of today June 12 we owe over $10,000!! This company is an absolute NIGHTMARE! Staff is so RUDE and ignorant. NEVER EVER GET A LOAN HERE YOU ARE BETTER OFF WITHOUT THEM!!!!!!!! You are better off going to a bank or some other company! If you want Scammers ruining your life then this is the company for you! they add money to your balance and say they have no control all of the previous data has magically disappeared. ONCE AGAIN DO NOT GO HERE! WASTE OF YOUR TIME AND YOUR LIFE! JUST A BUNCH OF IGNORANT SCAMMERS!!!

Kristyn Dillon

I can not stress how nervous I was about this whole process in starting to get my outstanding debts in order. The ladies that assisted me in getting everything set up and started went above and beyond to ensure I made an educated decision on my process. I was served with kindness, understanding and absolutely no judgement on my situations. I was floored to find out how easy they had made the whole process for me to understand and follow. Now I will be living debt free a lot sooner than I ever imagined and I could not be more grateful. The entire process was a great experience and I would highly reccomend them for anyone looking to get things in order.

Helen Joyce

Julie and Raymond go above and beyond to make the process easy and painless Thank you both for always being professional approachable and helpful

Oliver Ullrich

I have been a customer with fairstone for number of years and every time I make a payment I get treated with smiles and very nicely everytime I go there

Paul Morgan

Customer service is absolutely top notch.

Shelley Pierrot

Reigh is extremely professional and responsive. I’ve always had such great service from fairstone. I would recommend all to go through them. I love the benefits that comes with dealing with fairstone. Thanks Reigh for always helping me when I need it.

Mark Doody

Wonderful staff and great service. Would definitely recommend to everybody to go here for all your needs

Tj Purdy

Deff great place and great staff and only ones willing to help me with my situations

Christine Works

I love fairstone this is the best loan company i have dealt withall the staff are very polite there team works with you to insure you can get a payment that suits your budget i had to get a loan to go see my 20year old neice and her 4yearold daughter my Great Neice in Bc then shortly after i had to refiance my loan Thanks to Amanda she was able to help me get a suitable montly payment and also when i refianced my lian i was enterr red in a draw needless to say i was a Winner Thanks fairstine and i highlyrecommened Amanda

Barry Sedore

The staff were very professional and explained everything in detail. Julie and Janet were a pleasure to deal with I felt no pressure from either of them would recommend this place to anyone.

kelly goguen

I just have to say I have never met more nicer people???? very kind and friendly very helpful thanks for everything you helped me with Terrina ????

James Baird

I had a great experience with the staff,very friendly and there is no judgment. Samantha made it very easy and comfortable from start to finish. They explain how everything works and you dont leave confused. The staff does whatever it takes to help you.

Tanya Benoit

absolutely amazing customer service. Fast, reliable and compassionate staff. Great rates and products. Definitely recommend 1000%

Cydney Valstar

The ladies in the red deer branch are absolutely amazing. Very kind professional and always looking for the best way to help. Always looking out for you in the long run :)

Lindsay Urquhart

I love Fairstone!

Chris Thompson

As always, the ladies are extremely understanding and patient. Financial issues are always stressful, but the professional staff have assisted in so many ways!! Extremely grateful!

Britney Bayley

Everyone was really friendly and made sure I understood every part of my loan. The entire office treated me as a friend and was extremely happy for me when I brought my vehicle by ???? great experience for a loan company.

Jennifer Flynn

The whole staff at the Corner Brook location are AMAZING!! Helped me get everthing on track and fixed up for me... even tho their system kept crashing. Lol..They were able to all work together and get things done! Love the staff..love the friendly service, I'm so glad I decided to call them!