Reviews of Fairstone (Bank)

Steeve Asselin

(Translated) Since the beginning of my interactions with the Fairstone advisory teams I have had nothing but good feelings towards them. In particular, Fanny (St-Hyacinthe) and Rodrigue (Beloeil) have always been kind and understanding. They make you feel like they are there to help and accompany you in a situation that could be uncomfortable. Thanks for your empathy. (Original) Depuis le début de mes intéractions avec les équipes de conseillers de Fairstone je n'ai que de bon sentiments envers eux. En particulier, Fanny (St-Hyacinthe) et Rodrigue (Beloeil) ont toujours été bienveillant et compréhensif. Ils te font sentir qu'ils sont là pour t'aider et t'accompagner dans une situation qui pourrait être inconfortable. Merci pour votre empathie.

Raphaël Voyer

(Translated) Very warm welcome and very good service ???????????? (Original) Très bonne accueil et très bon service ????????????

Karthegaginiy Parmeswaran

Fairstone is truly there for you and this shows by the excellent customer service. The staff really cares about you and your goals. Thanks Fairstone Team for lifting me up ????

Kelly Knott

Amazing ,friendly and knowledgeable service!

Tamara Hall

Welcoming staff eager to help with plenty of options for your financial needs. Always treated incredibly well by the entire team! Thank you Chatham Fairstone!

TELL it As it is

great staff, very fast, very helpful. Thank You, Sandra

Michele Coulombe

(Translated) Excellent service, I got a lot of help and answers to my questions to facilitate an estate file. (Original) Excellent service, j’ai obtenu beaucoup d’aide et de réponse à mes questions pour faciliter un dossier de succession.

Charly Bgx

(Translated) SCAM (Original) ARNAQUE

Terry Strongitharm

I had a great experience with Tammy she is amazing everytime I've dealt with her, very professional, great customer service skills just over all pleasant

Annya VanBeest

Fairstone Financial in Chatham helped us out when in a tough spot, when consolidation through our bank wasn't an option. Quick, understanding and friendly service. Thanks Darryll and colleagues! Everyone chipped in and landed us a hand.

Justin Dussault

(Translated) Very good staff (Original) Très bon personnel

Catherine Gaudin

Great team to work with polite and friendly. Great people speak to about financial advice. They want to help you reach your goals.

ahmed oulali

thanks Anna for your professionalism, Extremely friendly and helpful. Made the entire process super easy and made sure I understood everything. Will be recommending friends.

Príncipe Português

They help me when my bank could not. They were friendly and quick. Thank you

C Montgomery

Dealings with two Lending Specialists one Hannah Give her a 5 plus star Kind Welcoming Pleasant atmosphere Very professional Now on the other hand Sandra Disrespectful Belittling Unkind Condescending Unprofessional Because of that I do not recommend or will I support this company to anyone or on my page.

Martin Lafleur

(Translated) Very good service and speed I am very satisfied (Original) Très bon service et rapidité je suis très satisfait

Myriam Lheureux

(Translated) very good service! Auto loan with them and never had a problem! (Original) très bon service ! Prêt auto avec eux et jamais eu de problème !

ALUCARD ROACH

Was in and out within 30 min. Staff was friendly and very helpful.

Isabelle Déziel

(Translated) Rosa-Li is very professional and she answered all my questions quickly. Thank you???? (Original) Rosa-Li est d'un professionalisme et elle a répondu rapidement à toutes mes questions. Merci????

Serge Hamiot

(Translated) Excellent service. Very knowledgeable, very helpful. In case of need, I highly recommend this agency (Original) Excellent service. Très compétent, très serviable. En cas de besoin, je recommande fortement cette agence

Meg simpkins

Highly recommend going through Fairstone if you need any help, the interest may be higher than most places but it also depends on your credit! i was able to get a new car because of them, my payments are decent and the workers in there are so sweet and honest and so very helpful!!!

Adrian Winslow hansen

I had the most relaxed time while talking to anna ar the eagle landing location .anyways she is definately doing her job and i believe shes very passionate about her job. Anyone looking for a loan ..they should go to fairstone because there going to help .

Mélina Dakin

(Translated) Very good service, courteous and quick! (Original) Très bon service, courtois et rapide!

jadababi

Tiffany was very nice and helped me when I really needed it! I really appreciate it! The traditional banks rules were too stringent, but I'm glad Fairstone gives you a chance, especially when you're just trying to get out of debt and you do the best you can. So once again, thank you Tiffany and Fairstone for giving me a chance to get out of debt! 5 ⭐

Marty Wilson

The whole process was expertly executed in a timely and extremely professional manner. My agent, Tammy went above and beyond to help me obtain my loan. Thanks for a great experience!

Craig Myers

Very good customer service, everything explained before hand. Good job guys.

Etienne Gagnon

(Translated) Nice exchange with Mélanie, excellent fast and professional service. (Original) Belle échange avec Mélanie, excellent service rapide et professionnel.

Erica Arseneault

(Translated) Extremely fast service. Very clear and punctual advise. Clean place. I am very happy to have done business with them. (Original) Service extrêmement rapide. Conseiller très claire et ponctuel. Endroit propre. Je suis très satisfaite d’avoir fait affaire avec eux.

Marla D

Specifically Sandra is amazing to deal with here. She is amazing and really works well with her customers. I felt listened to and that she had our best interest in mind when picking out what products and services that were best for us. I would highly recommend to others- just ask for Sandra:) (Charlottetown Fairstone) #justwhatyouneed #customerservice

Chris David

Very kind and helpful. I would reccomend anyone to deal with the belleville branch. Very professional and prompt

Brigitte Lucille Marie Chartier

(Translated) I loved the service obtained with the agency. Karine is super nice and courteous. Best customer service I have ever received! (Original) J'ai adoré le service obtenu avec l'agence. Karine est super gentille et courtoise. Meilleur service client que j'ai jamais reçu!

Joanne

Staff are always willing to help.

joe kellar

They have the best staff that I've seen in quite some time. A great pleasure to deal with. Easy 5 star

Benoit Giroux

(Translated) I have already had a loan with them for 3 years. It is always a pleasure to contact Ms. Brigitte Poirier, she remembers me, my projects and even my personal interests! I feel like I am calling a friend who is always available to advise me. Never a service like this anywhere else! Thank you (Original) Cela fait déjà 3 ans que j'ai un prêt avec eux. C'est toujours un plaisir de contacter Mme Brigitte Poirier, elle se souvient de moi, de mes projets et même de mes intérêts personnels! J'ai l'impression d'appeler une amie qui est toujours disponible pour me conseiller. Jamais un service comme celui-ci autrepart! Merci

Heather N

Amazing service and care. Thank you for all you've done for me

Penguin

Extremely friendly and helpful. Made the entire process super easy and made sure I understood everything. Will be recommending friends.

Éric Pelletier

(Translated) Exceptional service fast and human service. Fairstone Charlesbourg got me back on my feet Thank you to all the Fairstone Charlesbourg team (Original) Service exceptionnel service rapide et humain. Fairstone Charlesbourg m'a remis sur pied Merci à toutes l'équipe de Fairstone Charlesbourg

devils dead88

(Translated) Perfect experience with melanie dube very professional she knows her job recommended to anyone (Original) Experience parfait avec melanie dube tres professionnelle elle connait sont metier recommande a toute les personne

Tammy-Dawn MacDonald

Great

Valérie Légaré

(Translated) A fantastic team, courteous, patient, very efficient and our listening. Very good performance. Fast and easy. Thanks Fairstone! ???????? (Original) Une équipe fantastique, courtoise, patiente, très efficace et notre écoute. Très bon rendement. Rapide et simple. Merci Fairstone! ????????

Paige P

(Translated) Super good service with rodrigue and I received my $ very quickly :) thank you (Original) Super bon service avec rodrigue et jai recu mon $ tres vite :) merci

Brittany Rose

They are great . There always there to help I'm not verry tech savvy and they sat down with me and helped me thru .plus you can tell they care about there customers

Matthew Crosthwaite

Was quite and easy was able to get my loan procesed papers signed and money in the same day A++ service.

Gloria Shaw

we are very pleased with your service helped alot

Shavon Taylor

The staff are so friendly and understanding not to mention accommodating. They definitely are there to help with getting your financial troubles completely taken care of all at once! And once and for all.????Unlike payday loans???? that try to bury ???? you in debt, these lovely ladies ????are here to help you dig yourself out! ????

Patrick Patrick

(Translated) Very bad experience (Original) Très mauvaise expérience

RHIANNE GT

I was worried because I suddenly needed money for personal reasons. And while I searched online, I found fairstone. I immediately applied and I’m really thankful for Anna, she’s very responsive and professional. The process was smooth and I received the loan in less than 48 hours. I was really helped by Fairstone!! ????????????❣️Soo thank you!!

Maggie Lynn

Everyone is helpful, but anysha ming is so nice! she explains everything in detail and got everything handled quite fast.

Jessica Stewart

Darryl Harper was amazing and very helpful and considerate of my situation He worked fast and effectively to get things fine as fast as possible!

Brittany Penney

This Branch Has Very Nice Staff. Very Friendly. Always Calls To Check In And Always responds In A Timely Manner. Would Love To Give More The 5☆

Crypto Collector

Do no get fooled by the good reviews, they're all fake.

Invalid_Information

(Translated) Hay brooch company, especially Fanny Bouchard (Original) Compagnie de broche a foin, specialement Fanny Bouchard

Collin Inness

Excellent service, very friendly and helpful staff!

Jason Ladoucier (SilverHawk)

I appreciate the Help of Stephanie and her Colleagues at Fairstone's Belleville location???????? Thank you all, very much!

claire paradis

(Translated) I thank for the excellent work and the speed of the loan. Fast and professional. (Original) je remercie pour l'excellent travail et la rapidité du prêt. Rapide et professionnel.

Heather Fiedler

Amazing, friendly, caring service. Like spending time with friends. Didnt take up my day. Considerate of the customers needs. These ladies are the reason I stay with Fairstone.

Amelia Roberts

The worst place to go 1 borrowed 7000 3vyqrs ago I've paid over 14,000 and according to them still owe 10,000 they have a very bully on staff there . Not a good place to deal with

Andrew Eastwood

Very nice people. Eager to help you in every way possible. Pauline is a sweetheart always smiling and helps no matter what you’re problem is. Pauline is a asset. For sure. Thanks

mathieu hudon

(Translated) Thank you for the excellent service. Very friendly and professional. (Original) Je vous remercie pour l'excellent service. Bien sympathiques et professionels.

Joyce Olson

Awesome people and very motivated to help me build my credit up fast . i recommend anytime

Jonathan Irons

I applied for a loan and was contacted the next day the team was very friendly and efficient I had it all done in only a few days

Patrick Thibault

(Translated) Great very knowledgeable and attentive personal service (Original) Super service personnel très compétant et attentif

Manny Sanchaz

Been dealing with the financial group for over 10 years and the things they have done Jackie Pepper namely. Anytime we need a little extra our buyba car we go there first and they manage to find a way!! My credit is not hell so for me to have done what I have over the ten plus years has help my family substantially!! Thank you Jackie Pepper! Sincerely Kyle Deroche highly recommend

Olivier Lafleur

(Translated) Interest rate much too high, the minimum payments the first months are eaten by 80% in interest so that the sum does not go down. We would say that we disturb them when we call them. (Original) Taux d'intérêts beaucoup trop élevé, les paiements minimum les premier mois sont mangé de 80% en intérets ce qui fais que la somme ne descend pas. On dirais qu'on les dérange lorsqu'on les appeles.

stephen hicken

Big thank you to Sandra in at the Charlottetown Fairstone location. She put our mind at ease as usual , she is very helpful and knowledgeable.

Michael Winowich

The team at Fairstone Belleville were amongst the best , professional, and easy to apply. They work hard for their customers and an easy payout for non secured loans with excellent customer service and attention to detail. Thank you Fairstone

Kala Alexander

They are friendly helpful and understanding

Rydel Kovecses

The staff here are amazing. Have always been there to work with me with any problems. They even stayed late when I was behind driving from hope. I would recommend fairstone to anyone in a heartbeat.

Tracy Stewart

I would recommend this place to everyone if u are in need of a loan for whatever reason. They care and are there to help you in every way!!! U cannot find a better place for kindness quick response and to feel like u matter . There help was excellent. IThank you fair stone I will be back again!!!

Lise Bartley

All of the above good relaxing and friendly. My experience was great. I recommended this place to anyone in need of an extra cash. Thank you

Rob Scott

Kelli is awesome and really makes u feel at home

Rejean Legaré

(Translated) I am always very well served. Very kind counselors there. (Original) Je suis toujours très bien servi. Très gentille les conseillères là bas.

Alisha Dawson

I had a great experience at Fairstone! Mike, from the Chatham location, was very easy to talk too and was very clear and helpful! Thank you Mike!!! :)

Judith O'Leary

Great customer service. Always greeted with a hi and a smile they are all very friendly there. Sandra is awesome

Jason Regimbald

(Translated) Good professionalism, amazing staff, no delay for a loan, I give 5 stars with no regrets do you want a loan? Come do business here! (Original) Bon professionnalisme, personnel incroyable, aucun délai pour un prêt, je donne 5 étoiles sans regret vous voulez un prêt ? Venez faire affaire ici !

Madi Music Music

The people that I have dealt with are absolutely amazing. They treat you like family and make you feel at home I highly recommend this business.

Brittany Snider

My experience at Fairstone was amazing!!!!! Tammy is the kindest person, and extremely helpful. She made everything go so smoothly. Totally recommend????????????

Sarah Stasse

I had an emergency come up with a vehicle of mine, and had no idea how I was going to pay for it. I was inquiring about renewing my personal loan, with my loan specialist Darryl. Not only was he fast with responding to my inquiry, he was able to do the entire renewal for me in just a few hours! Darryl was able to assist me through the new virtual application process, that allowed me to renew my loan all online, so I didn't have to attend the office potentially missing work to come in and sign papers! Thank you for all your help Darryl, you are phenomenal!

Cole Cochrane

Very polite and great service...

Alain Poussard

(Translated) Excellent service and kindness. (Original) Service excellent et gentillesse .

Nicolas Saulter

(Translated) very good service 100% satisfied thank you very much Brigitte Poirier (Original) tres bon service satisfait a 100% merci beaucoup Brigitte Poirier

nicolas sotil

(Translated) Very good quality and fast service. (Original) Très bon service de qualité et rapide .

Donna Douglas

I have dealt with Fairstone many times and I have always been satisfied. Although their rates are high, they have helped me out in a pinch numerous times when no one else would. I definitely appreciate that. Their customer service has always been friendly and top notch as well.

j white

Very friendly and fun people to talk to. ❤

Jérôme Chouinard

(Translated) Come meet our loan specialists. Thank you (Original) Venez rencontrer nos spécialistes de prêt. Merci

Stephanie Clarke

Excellent staff! Sandra is top notch ! We feel like family. Great place to go if you are in need of a quick loan!

Lynda Royer

(Translated) Too bad I have to put 1 star to write .... Since the management have changed, they are screaming .... less human, less flexible than before ... Accept for a mortgage while being unemployed and a few years later, refuse with a job at low salary ........... Seek the logic ........ (Original) Dommage que je sois obligé de mettre 1 étoile pour écrire....Depuis que la direction as changé, ils sont cri.... moins humain, moins souple qu'avant...Accepter pour un hypothèque en étant sur le chomage et quelques années plus tard , refuser avec un boulot a bas salaire ...........Chercher la logique........

Pierre Giroux

(Translated) Excellent service from Mr Rodrigue Bakatukanda Loan specialist 2 Branch 650609 Beloeil Fairstone Financial Inc. (Original) Excerllent service de la part de M.Rodrigue Bakatukanda Specialiste des prêts 2 Succursale 650609 Beloeil Financière Fairstone Inc.

karynn fournillier

Darryl Harper was amazing and very helpful and considerate of my situation. He worked fast and effectively as well as also gave me as much information I needed to be impressed with everything fairstone has to offer! Highly recommend!

Amanda Carmichael

Hannah is very professional and thorough. I Couldn’t have asked for a better experience.

Kathy Outhouse

Great service at this branch. Very friendly and helpful. Thank you Hannah for all your help.

Katherine Letkeman

Excellent customer service!

JP Charrier

(Translated) Outstanding and professional service. (Original) Service hors pair et professionnel.

Jason Neville

The agent i dealt with was more than helpful and accommodating couldn't be happier with the service I received and the friendly atmosphere

Vickie L

Fairstone has amazing customer service! Would recommend this company to anyone I know!

Jonathan Perron mailloux

(Translated) Human people I have had some ordeal that has made my income lower than usual and they have always been there to support me in all of its. Even when I was late they remained very professional and very empathetic. (Original) Des gens humain j'ai eu quelque épreuve qui ont faite en sorte que avais un revenue plus bas qu'à l'habitude et ils/elles ont toujours été là pour me soutenir dans tous sa. Même quand j'étais en retard ils/elles restaient très professionnel et avec beaucoup d'empathie.

Cindy Savard

(Translated) we seem to be disturbing when making payments in addition to the non-functional opening hours I must ask my boss for leave to go and make the payments. (Original) nous avons l'air de déranger au moment de faire des paiements en plus des heures d'ouverture non fonctionnel je dois demander congé a mon patrons pour aller faire les paiements.

Sandra Frenette

(Translated) Excellent service, courteous and fast! (Original) Excellent service, courtois et rapide!

Johanne Gagnon

(Translated) Very satisfied with Rodrigue's prompt and courteous service !!! (Original) Très satisfaite du service rapide et courtois de Rodrigue!!!

Ryan Jackson

This company goes above and beyond for it's customers. They really do try to help and work with you to build your credit. I mostly deal with Shane. He is very good at answering questions and helping. He follows up with you to ensure you are doing ok and makes everything as easy as possible.

Mélanie Luigi

(Translated) Efficient and fast service. A solution when the big banks are hesitant to lend us. (Original) Service efficace et rapide. Une solution quand les grandes banques sont hésitantes à nous prêter.

Tyler Nelson

Great service here, wonderful customer service. Fast and efficient but not pushy

Patrick L

Great company

Yannick Labelle

(Translated) Very satisfied with the quality and speed of service from Mrs Rodrigue. Attentive when needed and very available to help you! (Original) Très satisfait de la qualité et la rapidité du service de Mrs Rodrigue. Attentif au besoin et très disponible pour vous aider!

Rhonda Powers

They were great. Friendly, compassionate and overall terrific staff.

Kaylee James

Patricia and all the ladies there were extremely friendly, understanding and incredibly helpful. I feel confident i made the right decision by going to them!!

norman hartt

Awesome experience ,great staff

Joey Abram

The service was good up until the end then it was horrendous. When I paid my loan off early I forgot to cancel the auto payments, should be no big deal to correct. So I went in and they said they would mail me a cheque, which is a nuisance but ok. Wait a few weeks no cheque, go back they check my address info and get another one sent. Wait another few weeks nothing. So at this point I call into their main office and they tell me that the store will write me a cheque on the spot. So I go to the store and they give me a massive attitude when I tell them I want a cheque written up. They continue to argue me until I called the head office right there in the lobby and the operator had an argument with the people in the store. After I finally got my cheque and money returned with extra attitude and anger for proving them wrong. They were very condescending and said I dont know what I'm talking about.

/Bouchard Denis

(Translated) Nice welcome of beautiful smile of the personal it is my 3rd experience and I go back when the time comes to make a loan .. They take very good care of their customers. thank you for your good service and I highly recommend it. Congratulations to all of you. (Original) Belle acceuil de beau sourire du personelle c'est ma 3iem experiences et j'y retourne quand vient le temps de faire un pret ..Ils prenne tres soin de leurs clientele . merci pour vos bon service et je le recomande fortement .Bravo a vous tous .

Dominic Duguay

Quick easy and helpful

Shelby Wilson

Absolutely amazing dealing with Tammy! She goes above and beyond to help you in any way that she can! Very friendly, and very positive! Highly recommend going to Fairstone!