Reviews of Mr Pretzels (Bakery)

Jenny Nguyen

I've had a good experience with Mr Pretzels in the past, which is why I decided to pick up a pretzel after a long day of shopping. However, I was disappointed by the attitude we received when purchasing our order. The cashier didn't even say a single word to us. When we wanted to ask for our receipt, they turned away and nodded to us to move aside. They took the receipt with them and had already started working with the next customer before we could say anything. As the pandemic goes on, many food chains and restaurants are seemingly becoming more lenient with health protocols. Unfortunately, Mr Pretzels is not an exception. And with rising coronavirus cases, I'd have hoped that Mr Pretzels would've been more careful with handling their food. They thankfully wore their masks throughout the food preparation, but they handed us our pretzel by placing it on the counter. And even with a thin napkin shoved under it, they could've missed covering the whole bottom of our pretzel and risked our food being contaminated. I doubt those counters are cleaned often too; there were many crumbs on the surface. As for the pretzel itself, it was delicious. We ordered the normal salted one, and it was as good as the previous pretzels I've gotten from their other locations. Does that make up for the poor treatment and risk of food contamination? Well, I think you're better off buying a pretzel from another one of their sites because while their pretzels are one of the best I've had, the poor treatment and risk of food contamination aren't worth the visit.

Mahsoo Naderi

Great pretzels with all kind of flavours ! My kids LOVED it!

Melissa Boily

Tonight I try to buy a mr pretzels five minutes from the closing. While I was looking at the window the lady start cleaning with her pink product and she spray me right in the face. She thought it was funny. When it’s a chemical product. After I try to choose a pretzel but it was already paid for someone else… which I didn’t understand because the store close soon. The whole experience was really bad

Taylor Kerr

Absolutely trashy horrendous Service, logo is trash and the workers are ugly, the location in the mall is trash right in the middle of the area and my food took a half an hour And the food is too hot, burnt my tongue so bad it is peeling off and it looked like the guy from venom Don’t recommend The food is fresh I guess but takes a while since the ugly guy was sitting on his phone the whole time instead of making my order