Reviews of Caffe Artigiano (Bakery)

Mahshid Ghodusi

Very busy, hard to find a spot to sit in cold days.

Wixmis

I am a huge fan of Artigiano, especially their Whistler location. However, my visit here was very unpleasant. The cafe was filthy, I ordered some egg bites and asked how they would be warmed. The cashier said she didn't know and walked away. I waited for here to come back and take my order, but she ignored me! I walked out and went to Starbucks. Love Artigiano but won't come back to this location again.

Jason D

First of all, there's no menu displayed and you are having to wait for a staff member to just place an order because they are busy at the bar. Second of all, service times are incredibly slow, too slow just for simple drinks from the bar.. Too much time wasted waiting.

Dorothy Smith

New decor is cold and very noisy. Staff are quite snobby (I guess because of its location). There coffee is one of the best but won't frequent there too often if I'm not dressed up for it.

Kevin Gartner

Great Cappuccino!

Derrick MacPherson

Slow, good coffee

Tyler

Good coffee, cute staff members, friendly. Service was great and it's a perfect place to study

泳士

(Translated) Weird cafe! The coffee is good. The interior decoration is a bit special. (Original) 奇怪的咖啡馆！咖啡很不错。店内的装潢有点特别。

James A

Place is great, staff are friendly however the hours are not appropriate. They close way too early

Panos K

Service was slow and coffee average for the price

Kaveh Khalilzadeh

✌????

Jonathan Malmberg

Service is 7/10 Atmosphere is 8/10. Food and drink 4/10 for price. Coffee,and cappuccino tasted dull. Banana bread a little undercooked like batter.

Pouyan Jahangiri

Everything about this branch of Cafe Artigiano is great. Great coffee, nice location, and great staff. The location is very relaxing especially for those you love to read novels :)

Amanda Roxby

Staff do not wear masks, disgusting.

Mohammed S

I don’t know why but there is a lady staff with red hair who is always rude to customers. On multiple occasions, she made my coffee orders wrong and didn’t follow clear instructions. Instead of apologizing, she would start throwing things around and knocking on machines with anger.

Ati Jahan

Great

Mockie

Tasty coffee and super nice staff

Douglas Wong

Excellent atmosphere, Latin music, sunny seats outdoor and shady seats inside. Croissants, banana loaf, apple crostata with coffee tea. Recommend for afternoon tea or sandwich lunch.

Arya Oskui

coffee artists

Deaner Dean

Pricey but spanish coffee is a must!

Karl Geluk

The right place on the right spot with the right people serving, missing a few chairs and cookies for dogs, all cookies they sell are delicious but they all contain ingredients that are a no no for dogs.

Ian Casidy

Super staff, always clean and great outside quiet area to sit

Gary H

Always one of the better spots to grab a caffeinated beverage or a quick snack. Cant go wrong with the quality from any Caffe Artigiano and the staff are always amazing. Always my go to when Im on on the North Shore

Bryan Chan

The French Press is worth a try. The staff is super polite and attentive.

Agent M

Coffee is mediocre

Richard Loat

A coffee staple in The Village the has built it's own community of coffee lovers. Tricky to find parking so you're best placed parking behind The Village and then walking over.

Carl Jarrett

The best baristas! Big smiles and very accommodating. Thank you! ????

Wendy Bone

Service not friendly, curdled cream and coffee not good. Went to Starbucks afterwards.

Golrokh Khalafi

For the third time yesterday I have ended up leaving this place before I ordered my coffee. Went here with 2 other friends and after waiting in the line up for almost 13 minutes (only 2 other people ahead of me) and waiting for some acknowledgement from a non-responsive cashier (who walked away when my turn came up ... Without courtesy to explain or make eye contact to let me know he's coming back to take my order) I gave my place to the lady behind me. The coffee is still great ... The pastries are now mediocre and sitting on the counter in an open space. The service was what I used to come here for and over the last couple of years it's just gone down the drain. It's not often I leave a negative review and I'm hoping that management does take notice and does something about it as this was a great coffee joint here in our community of West Vancouver.

Esmerelda Gudgenpin

They made me an oat milk latte.. It was delicious nice oatmeal and raisin biscuit too ????????????

Sebastian Rakowski

Good coffee chain, nice interior and layout at this location. The Spanish Lattes are great

Mataio Gardi

Gone downhill. Long wait for a short lineup. Busboy spilled water over my shoes as he cleaned the table and didn't apologize. But the worse was the and that the latte was only "meh". Everything used to better ....

JB11

Coffee, in my opinion, is the best you can get. I even bought a 1/4 pound of Esmerelda when Artigiano first opened. You may recall that it was the $15 / cup promotional coffee. My wife and I split a cup and it was better than I expected, even for $15. Now, years later, the regular coffee doesn't disappoint. Unlike the burnt beans of one chain, these beans are silky and beautiful. The service here is generally good but can be hit and miss (including the friendliness factor) I think some of the staff is more concerned with being cool, on occasion. But you can't argue with the coffee you are served. The layout is unusual but unique. There was a recent renovation that made things cleaner and more refined, but it lacks a strong identity.

H a y l e y D e l l e r

More expensive but great coffee

nasser lalji

I love your mochas but sadly this might be my last. The service is way too slow. Each time takes min.20 mins to get a take away

Kits T Shirt Express

Nice

M M

This place used to combine the best coffee with a nice decor and ambiance. Not sure what happened post renovation ??!!

Addil Karmali

Simply the best coffee in town

Emily Fa.

Very friendly service. I gave 4 cause the last 2 visits, my Matcha and Mocha were cold.

Mark Watts

I am a bit of a coffee snob and this is the best coffee I have found outside of Europe. If there is better, I would love to know about it.

Robert

Crowded, slow service, overly picky customers at the time I went in. Hope it's not like that all the time.

Sansar L

Excellent coffee!!! If you are tired of weak coffee, this is where you need to go. Their house brew is rich, full, and fruity and their pastries are decadent. I tried their leek croissant, banana loaf, and lemon loaf. The croissant was flakey, buttery, and yummy! The loaves were rich, moist, and sweet! But watch out...because you WILL bump into a lot of patrons in line. The construction is kinda wonky with a narrow customer passageway.

Anthony Wang

This is my favourite coffee shop, ever. I don't know how they do it, but there is just something about their latte that is absolutely irresistible and irreproducible by any other coffee shop I've tried.

Andrea Mueller

Artigiano was good when they first opened 15 or so years ago. It has gone so far downhill it's not even funny. I went to the Park Royal location on Saturday, waited 5 minutes to order (in a fairly short line up) and ordered 2 drip coffees. The girl wandered away after I ordered without saying anything or taking my money. I stood there for about 2 minutes watching her do something (?) then have her come back with a single cup of coffee and an explanation that they had to brew another pot and it would take 5 minutes. I told her I'd like to have both my coffees at the same time since I'd like to enjoy it WITH my friend rather than tag team coffee drinking. Finally got out coffees and they were barely hot and tasted like garbage. I wont be going back, I've given this place too much money and too many chances.

Damian Kliman

Very nice coffee place like most Cafe Artigiano's, friendly staff and fast service.

Jasper Dhaliwal

Great topless mocha ...

Olivia Rakhit

I rarely leave bad reviews but after we ordered a traditional cappuccino that had no foam whatsoever, we were served a cold latte with milk all over the side of the cup. When we asked for a refund the guy at the cashier told us “we don’t care if you go somewhere else”. I’ve been coming to artigiano for a long time, it’s a shame it has gone so downhill.

James Kelly

One of the best coffee experiences for sapophile drinker. Pricey but worth an occasional visit.

ryan newton

Im sorry but being charged $0.10 to have my coffee in a t/o cup is absurd. Daylight robbery. Cafe artigiano should be ashamed that they are charging per take away cup. The response why its cost that the lady said its to encourage people to sit and stay.....? I do not want to sit and stay Especially during these times of covid where “social gatherings “ are prohibited. What a Shame. Never coming back.

Ryan Olson

Quality coffee, a little on the expensive side. This cafe is not the most hospitable one out there.

Lisa Stewart

Lovely experience in the cafe this morning with my girls and a friend! Tasty fresh food. Lovely teas and coffees. Great atmosphere and the staff are so so friendly and attentive! We will be back!

Ross Judge

Nice place, and have been going there for years. Always Great Service ☕ Many local West Van people go there, so a nice vibe.

Mdhtabesh

I can’t say enough good things about this small friendly cafe in the Park Royal Village. I use to be a Starbucks fan, but ever since I tried Caffe Artigianos Coffee & Latte I have never gone back!! The staff are absolutely nice & friendly. The place is busy at times but extremely clean!!! The Manager is very knowledgeable about his beans & comes to each table to make sure everything is good. I’ve never been so impressed & def. recommend going & trying their oat milk latte.

Hooman Rezaei

My favorite coffee place in West Vancouver. Great quality coffee, great location, great decoration and great staff.

Thomas Glenn Crawford

Experts with caffeine. Nothing else to say.

David Hunt

Excellent latte every time! Love the consistency and quality here.

Morvarid Asadi

I had the most delicious Cafe Latte at the Park royal location a couple of weeks ago. The cashier was very nice and friendly, the gentleman who made my Latte was nice, and the coffee was delicious. Best coffee in town.Thank you!

Kam Ghaffari

Not a good service in terms of serving speed Today is Saturday, many people coming to store so staff are confused- Long Queue Overall coffee quality is good but staff are not professional

Ken Berry, MSc

European style environment and cafe unique to the North Shore. Suburb espresso coffees.

Brian Marshall

Great Americano good croissants good service Love Park Royal

Masih Yaghoubi

Great atmosphere and vibe. Decent food. Amazing coffee. Good for doing work or studying. The staff are nice too.

Don Bartlett

Great service and great cookies ( oatmeal and fruit). I dropped my cooky on the floor, the manager noticed, came over and offered me a new one free . Thanks.

kid nash

Not bad but a bit pricey they serve coffee in a soup jar not in a coffee cup it gets cold to fast

Jen

The Spanish Latte is pretty good and the baristas are super friendly!

Allen Po

Best cappuccino in west van

Christopher Alwyn Wright

Expensive yes. But you get what you pay for. A notch above the rest. Not my regular place but always a treat.

Sheenyee Wang

Great location and beautiful interior. Try their Spanish Latte!

Dana Wacker

Coffee itself is ok, but the staff got every order ahead of mine wrong and, subsequently, my Americano took about 15 minutes. The space is very small during busy periods, so other customers don't seem to have a lot of space to move around each other. The bar area was also very messy. The place has potential, but the staff could use some retraining.

helen horvat

Cool atmosphere, would be a great place to hang post the vid.

Rick Harry

Coffee is always good here and I’ve been coming here pretty much since it opened here in West Van. Like all over this globe we need to support our local businesses. Staff are very friendly and so am I ????I’m a regular.

Sam

(Translated) The tea and food were delicious, but one server who worked said who ordered it. Live Live Live Servers are angry at customers! When the same staff picked up the bowls, I went to the side and broke all the toilets ... Thanks to the working staff, I chatted with my heart. (Original) 차와 음식은 맛났지만 일하는 서버 한명이 누가 주문 한거냐며 완전 화내며 소리 지름! 살다 살다 서버가 고객을 향해 성내는 거 첨봄! 같은 직원이 그릇 수거하다니 옆에 가서 화장창 다 깨버림... 일하는 직원 덕분에 가슴 쫄리며 수다 떨다왔음.

Dasha Cherepennikova

Great coffee!!

Andrea Collins

grumpy staff, very slow service and the cappuccino I ordered was more like a latte. Nothing like a cappuccino in Italy! From reading previous reviews I don't think the owners care as nothing has changed from those previous posts. Update today: Ok - good news. I reached out to a generic contact email and received a prompt reply from Dean Kneider, President - very impressed with his professionalism and interest to better understand the situation. Thank you.

Alla Krivchun

Amazing coffee and food! I have tried their numerous lattes, their mochas, and caramel macchiatos and they all taste amazing! Baristas are very nice and friendly. Staff are following Covid guidelines and even sanitizing seats! Definitely recommend for coffee and espresso lovers.

Mayada Alazzawi

Always good service.

Benjamin Solberg

Coffee is great, but the design of this location just makes the environment feel uncomfortable. The chairs are nice, the tables are fine, the open environment is nice, but somehow all together it just feels wrong.

Dean

great

Youngwon Jung

Great interior and nice service. I had a latte. It was really good. You can chill with the coffee at a nice place. Especially at the seat near the window in cafe.

Nima Nabavi

Great coffee; great location; limited choice of pastries.

Mei Fan

this Cafe is warm and cozy

Bill Tzetzos

Still one of the beter artisan coffee shops in the Vancouver area.

Sig McKone

West Van. Some wealthy guy with a hot model type wife stared at us the whole time. In the bathroom he offered me one hundred thousand dollars to sleep with my wife. I told my wife and she didn't believe me! Meanwhile, they didn't have the matcha latte that she wanted.

Mimi L

Hot chocolate is simple and normal drink you may think. But Cafe Artigiano serves a unique choco which taste not too sweet, not heavily on cream and no residue at the bottom of the cup. Their choco banana bread also good, moist but not just sweet. I always look forward to going back❤️

Angela Drozdzik

Great service and some of the best coffee

Igor Babiy

Services is very bad, two sleep serviceman inside. Coffee is good.

Chris Bennett

Upon entering the non-busy shop with approx 3 patrons already seated and enjoying their orders, I had to wait for the inattentive server to return to the front from chatting with her coworker in the back to input our order (6 very basic drinks). The barista then painstakingly prepared each drink at a snail's pace, I almost wanted to hop behind the counter and commandeer the espresso machine just so they could finish up their conversation. Behind the counter was an absolute mess, spilled milk, dirty rags flung atop carrying trays, and espresso grinds everywhere. I'm sure even an eye roll would be a tall order with these girls. Unenthusiastic is an understatement. If you don't want to work in a coffee shop go elsewhere! Step it up Tabby.

Dave Robinson

Stopped by for my wife's favourite decaf coffee for home...sat for lunch having an awesome sandwich. Coffee to go? Absolutely!

Nat B

Excellent service ???? expensive drinks but it's worth it.

Scott Cadwell

Great location with lots of seating. The Spanish late is their best drink in my opinion.

Mark S

This place offers the best cafe experience in BC that I have had since 2020. Friendly, lively and an overall joyful atmosphere.

Greg L

Latte to go in the afternoon - no lineup, great service, and perfect art in the foam. And the taste- 5 stars.

Sam Cager

Nice coffee but staff struggled with high volume of customers.

fran kate

Although the coffee is very good, I was disappointed by the service. I remember it being much better but the past few times I have been in there, it seemed like many of the staff were unsure what they were doing, especially the cashier, which made things take a very long time and a long line up was forming. I will likely been choosing alternative cafes for the time being. But I do hope things can improve.

Hosein Nazaripour

Coffee and scones are great, but social distancing is not possible there.

Jayson Kayzad

Great coffee and quality

Dave Pledger

Staff seemed disinterested (with exception of one person) Messy tables. Coffee is good but need

Chutney Fresh

Great management and great staff, Thank you ????

Celtic Savage

The coffee is always good.

eugen luca

The best coffee ever

Jinny C

Big spaces inside, clearly marked for social distancing. Store was clean. Ordered a mocha, and it was tasty.

Michael Griffin

Best coffee around... closest I've come to real Italian coffee here in Vancouver. A little description of an artigiano latte - if you could drink velvet, that's kind of what one of their lattes would be like. The baking and food isnt the greatest but it's edible.

Al Ebr

def overrated Not as clean as other cafes Not friendly staff

Lachlan Parr

Coffee is gud

Ali A

One of my most fave and lovely café, is Artigiano park royal, with the high attention of management, polite staff, good coffee and good vibe. For sure the management is professional and expert to set the equipment to offer the right dosage of the espresso. Highly recommended. Thanks Caffe Artigiano folks☕️????.

Bella H

I went to the Caffe Artigiano in West Vancouver with my family for first time. Unfortunately the service level was not as expected. Prices are not cheap and you expect a good quality of products. We asked for caramel cappuccino and hot chocolate and they were cold, when we asked them to have them warm the girl making the coffees said that we should have asked for "extra hot" and rolled her eyes. I think when you buy a "hot chocolate" you expect to have it "hot". Anyways, it was not a nice experience.

Rich King

Nice little artisan coffee shop, although it was really busy when I visited so you might want to choose the time of your visit wisely. Wide selection of food to choose from too.

kam A

Great roasts. nice staff and beautiful location.

a mann

Can you believe I went in there to top off my mug with hot water and they wanted $0.27 cents for it. Unfriggging believeable!!!! What a complete joke of a coffee shop!!!

Ailar Yousefi

I have visited this location several times and it's my favourite place to relax or even study sometimes. The staff are extremly friendly and the customer service is on point! I usually order the Spanish latte with a fresh croissant, give it a try when you go there. It is very clean and they follow Covid guidelines. Overall, great management and definately recommend.

A. Dai

Vert different way to make some drinks if you compare with other caffe artigiano and a better actitud will be nice from the cashier.

heather fromson

Best latte in the city.

Jeremy Cruz

5 stars for Caffe Artigiano Park Royal! The new management has been a great change and all the staff are warm and friendly. In particular, a special shout out to my favourite barista, Lauren, she’s so cool and edgy and wonderful and makes a killer cappuccino and latte!

Ortin K

What a great experience! The staff went over and above, but the stand out employee that really took care of us was Ghazal. Thank you! :)

Christopher Pasquier

Service was very good,friendly and welcoming.

Ian Cruse

Good experience.

hand in glove

Good cappuccino

Margot Van Stiphout

Coffee is good. But food misses the mark.

Nian Abdollahzadeh

They made me something I didn't order and when I told them they said "it still tastes good" ummm ok but that's not what I ordered lol and also everything we ordered tasted horrible and way overpriced.

Rick C

It's good. Lots of regular customers there. Some of them feel like they are a priority over those that are there less frequently but the staff is good and so is the coffee.

MV reviews

The male barista was nice and apologetic when the FOH staff made mistake. Giving it 3/5 stars due to the fact that the two female FOH cashers are not attentive at their jobs. They are polite, but unsure about some of the coffee we asked. They were talking too much about their non work related instead of focusing to the customers (recommendations, knowledge of the coffee). As a result, both FOH staff forgot that one of our orders is actually out of stock, which the barista already told them before. They did asked us for a substitution anything from the drink menu with no added cost, but it was given in cheaper and plain white coffee to go cup.

Tei Yi

The person with red hair clearly does NOT want to wipe the table. She showed frustration to the customer. The worst thing was...she even was eating something over the counter while she was working - obviously did not wear mask when she was eating.. She seemed like she could not care less the COVID 19. Considering there are a lot of elderly residing nearby, somebody in charge should teach her how to be more careful around the customers.

Hilary Matts

Service is always slow.Despite the makeover the noise level inside is deafening.Coffee is never really hot.

Elie-Jean Raad

It's as good as before presentation wise. They removed coffee "we run off that,..." thr only thing good is the coffee.

Meredith Cormier

Had to wait for cashier to finish texting for quite a while to be served. She wasn’t even trying to hide it. Just standing there texting away while a lineup was at the till. Just had to edit to one star from two as they forgot to even put my sandwich in as the girls were chatting. Same girl who was texting. Clearly she can’t multi task texting and serving. Wow.

Emad Sharifraz

Good service and good coffee give them a visit soon ????♥️

Nooshin Ghoorchian

Little bit slow but Coffee tastes good

mahmood forootan

Customer service ????

Reza Bagheri Toulabi

Amazing atmosphere and amazing coffee. I tried their Spanish latte and it did not disappoint.

Ashkan Zargar

Very nice paninis.

Julie Marie

Desapointing coffee. General cleaness is so so. Bathrooms not very clean. Ambiance lights too bright. Good Italian music though and food ok.

Allan Keay

Good coffee great staff

Elizabeth MacKinnon

I give one star for decor but overpriced bad coffee

Tom Petrovic

Great Customer service,best coffee, really clean tables.

Farah M

Today was the last time I stepped in Artigiano in Park Royal. For the past few weeks, my pleasant experience changed to stressful one because I hardly can give my order without mistakes by the cashier. Then the order coming out wrong most of the time; size, cup or kind of coffee is always changed from my original order. And this last time the barista had her mask bellow her nose and constantly touching her nose and then touches the mugs and the coffee machine! This time I left without having the coffee I paid for. The sad part is that I lost a favourite place I used to go and relax several times a week. I understand that everyone make mistakes but this is a routine practice in Artigiano at Park Royal for the past few weeks. After all how hard is it to make a simple cup of coffee?

John Baker

Superb espresso

Siamak Aghazeinali

Great coffee and stuff

Maria Albahloul

Good coffee, organized and fast service. I love the friendly attitude of the guys behind the counter ????

Randy Bamford

Good coffee. Nice place

kamran akhavein

Nice place but beasy.

Dr T

Very welcoming people and friendly atmosphere. They’re getting better everyday.

B H

Location is pretty good. Coffee is as usual, better than Starbucks.

Mehraneh Mehr

Unfriendly , this place used to be good but not anymore. I didn't feel the place was that clean.

Rus L

Cold coffee

Afshin Ahangari

Good ambience and staff

Sharon Ronan-Duggan

Good coffee, fresh pastries.. Nice seating area outside. Nice to sit there and watch the world go by

Jastina henderson

love the quality of coffee here. This is always my go to place to meet and catch up with friends.

kent birkbeck

Great atmosphere. Delicious coffee.