We've got the opinions of people like you who have information of the services and products of Real Canadian Superstore (Bakery) in the territory of Saint Albert (Canada).
Nowadays this business receives a score of 4.1 stars out of 5 and that score was based on 127 reviews.
As you can see it reaches an feddbacks average is really positive, and it's founded on a large number of reviews, so we can be pretty sure that the rating is very faithful. If there are many people who bothered to rate when they are happy with the service, it works.
You know that we do not usually stop to place tatings when these are correct and we usually do it only if we've had a problem or incidence...
This Bakery belongs to the category of Grocery store.
Good place to shop but DONT use the mobile phone kiosk ! Huge rip off ...lots of dishonesty
Good selection lots of different items and food stuffs to choose from. And there was lots of tills open when it was time to check out..
Always fresh produce and a variety of very cheap items to high quality goods. Best supermarket in the area hands down.
Love this new-ish location. The underground parking gives it a premium shopping experience!
This store is doing a great job of social distancing. The entrance is guarded with limited entry, and you are immediately offered sanitizer at the door and wipes to take with you. Just about everything currently (April 17) is in stock, but that changes pretty fast. Cashiers are protected and so are you, I will continue to shop here.
Lots of variety, I can always find what I need! Love the health food section.
Fairly clean well organized . Knowledgable staff. Incredible selection of food stuffs.
Always a pleasure to shop there.
Huge selection and reasonable prices.
Pick up is perfect, I don't have to go in and I feel perfectly safe
Lots of parking spaces and a huge variety of groceries
Loblaws and Greg Canadian are owned by the same company why would you stop price matching? I stopped going to Walmart because they decided not to price match anymore if you don’t change this back I will also stop shopping at your store too!
Got a new hoodie .. matches my puppy's hat .. cost me more than expecting (sign said it was 50% off, cashier told me it was UP to 50% off) otherwise i enjoy going here to spend my money
Great store ! Recently did the online order and pick up and it was so painless. Thank you to the young guy Spencer for loading us up and being so polite and truly seeming to like what you’re doing ! You’re all doing an awesome job !
Staff is to busy to fill online orders. Shelfs are not refilled. Dirty appearance.
Quite surprised that the self service kiosks do not get wiped down after each customer...people without masks in store. Very sloppy practices
Great store ! There prices are very competitive and thee is also a pharmacy.
very nicely layout plenty of products in stock....plenty of room to social distancing...check out was very well organized
Ok we like it here but guys- you have no touch policy for current pandemic online pic ups. But non of your guys got gloves, face mask, nothing... really??
Always clean, and fresh fruit. friendly staff
Love it has all the goods I need
This place is very nice and clean. They have everything that I want.
Great staff - helpful. Good selection+cheapish prices. Trusted merchandise+fun atmosphere+free cookies(ask about allergies)-can't be beat. 3njoy.
Awesome store!!!! But dont be confused with their competitors, Fake Canadian Superstore!!!!
It's way more expensive then i thought to be honest. Didn't have the biggest selection of toys or kids clothes but it sure has a any food you could want. They sell booze as well.
Spacious to enable physical distancing and the shopping carts have the most unique and useful handles I've ever seen, like a joystick on each side!
Friendly, good customer service. I shop there quite often.
Shop here weekly. The people that work here are nice and very helpful when you need them. The store sometimes has issues with stock but usually has everything we need. Way better prices than the other grocery stores in town.
Cheapest groceries in Whitehorse.
A quick stop in to pick up one item. I found it okay, and the time of day and self checkout meant a very quick out.
Bathrooms looked like they hadn't been cleaned in a week - other than that, the store was clean
It is pretty big and you can get what you want fast
Good selection and pricing. Underground parking for rainy days.
Great store with an excellent selection
This Superstore has great staff. They are always friendly and try to be helpful. There are usually enough check out open that lines don't get too crazy and there is tons of parking.
One of my favorite stores .
Great location new building. Parking outside or underground. 2 big elevators and wide aisles. Seems bigger than other locations. Not usually crowded.
Good prices not great selection
Good prices, wide open, friendly staff
This is my favorite Superstore. Great service friendly employees and great prices. The store is always very clean.
No complaints on the prices. Pretty well stocked. One of the better Superstores when it comes to quality of produce. Checking out at any superstore is usually unpleasant always rushed to pack your groceries. Impatient customers and cashiers make it an unpleasant experience eveytime!
Always loved the Loblaws brand in the city and this store is no acception but it seems to have a issue with stock on flyer sale items. Disappointed. Asked for help to see if there was more stock in the back and got a no.
No relish. No lettuce. But good service at till
Always a great shopping experience, employees very knowledgeable in regards to product locations, great Choices especially in the gluten free products, no need to shop elsewhere, optimum point system is second to none.
Decent enough local grocery story. Store is clean and well organized, with a good selection of Asian foods. However, they lose a star because the employee running the self checkout doesn't have anywhere to sit and always looks so miserable. Add another person so 1 person isn't trying to manage 6 tills.
Shelves could be better stocked
Always busy, which isn't the stores fault. They could optimize their cashier's and get people through faster though.
Always like superstore for my big family, would love to see them grow their Asian produce, meats, aisle selection more though given the growth of the Asian population in south surrey and the fact we don't have a Tnt
One stop shopping, great place for older generations to find everything they need in one place. My grandmother loves this place.
Great shopping with many fabulous food counters and kitchen offering cooking lessons
This is actually a really nice superstore. Probably the least picked over produce of any of the superstores around town. They were out of lettuce though. Prices are low. I was going to have them price match a sell item from Walmart on coffee but there regular price was.the same as the sell price.
Courteous staff and fresh products
Usually shop at the superstore, but will avoid this one for a while. I was in line for self check out and someone had just left one of the kiosks. The attendant said to me "go ahead" but she had not cleaned it from the previous customer. I asked her if she could clean it first, and she gave me a look with a lot of attitude, and then proceeded to give it one wipe on the scanner - did not clean the debit machine or anything else. I wholeheartedly appreciate that anyone who works in a grocery store these days takes on a lot of exposure, but that aside, this person could not have cared less about anyone's health. We all need to do better.
I love this store at South Surrey, not very hectic, store are very clean and well managed, have underground parking lot which is very convenient if raining and the chart can go by elevator and escalator.
If you are an asian then this is the place to visit
Convenient, efficient, clean, always get parking and friendly staff.
We saw quite a few shoppers in the store without masks. Younger people that didn't look like they had medical conditions. This is something you hardly ever see in stores when it is the law. The management is not making a big enough effort to stop this. Makes me not want to shop there.
Always clean and well-stocked. Great variety and extensive organic/natural goods selection. Staff is friendly and helpful and obviously enjoy their employment here. Also, online ordering for pick up later
Love this grocery store! Their store brands are great! Their clothing line is awesome! Everything about this store is amazing!
Does not take American Express card.
fav grocery store to go to. lots of Gluten free choices. great prices. love the points system, I've had alot of free groceries over the years :)
It's one of the largest Superstores in Canada. The staff is almost always friendly and helpful. Isles can be small and customers tend to block the paths, but the prices are some of the best around. All in all, a pretty good place to get your groceries.
Reminded me a lot of a Super Walmart. Lots of food selections at a good price.
Have been pretty disappointed with the stock that they have lately.
Well managed store with a great selection of grocery and dry goods.
This is a great place to shop for groceries. It also has a lot of variety of baked goods and sugary sweets that always get the best of me whenever I go there to buy 'just milk'. My mother isn't always impressed by my lack of self control when it comes to pie but this place does help with indulging me. Great job, guys!
This location can be quite packed at rush hr times, a little on the dirtier side in the winter, but all in all it's not a bad superstore. It's a bit far from the north end of St Albert but I believe there building a new one on the North soon to be ready which is awesome. Staff could be a bit friendlier but most of them are nice and helpful. The lady at the bakery is super nice and always gives our kids free chocolate chip cookies which is super nice.
Ordered food for pic up yesterday, did a great job very friendly best way too shop for groceries. Thanks & appreciate what your doing through this COVID 19????
Pleasant staff but always long line ups. Need more cashiers. Also dissapointed they don't carry vegetarian chicken breasts anymore
This New Real Canadian Superstore just of 24th on 160th in South Surrey is hands down one of the most AMAZING RCSS's out there...from the beautiful outdoor landscaping, to the outdoor cart stalls, the entrance, the escalator for us Shoppers & one for our buggies that lead to and from the immaculate underground, to the WINE Section, Medical Clinic, and of course the friendly, knowledgeable, professional, and courteous staff members... I almost feel as tho I am getting the kind CUSTOMER SERVICE that you pay for in the higher prices at the local Competitor Grocery Stores...I know all about the "Customer Service" that the Staff is supposed to offer customers at the local competitors as my Husband worked at one for 20yrs... At this particular RCSS, the Staff here gives the same level of Customer Service, if not better... Everytime I shop at this particular store, I feel as though I matter! It has been the reason I travel an extra 30min each way to do my shopping!!
Superstore has the best prices for Almond Breeze and other non dairy beverages in town. The last time that I checked the price for Almond Breeze it was $2.50 each. WOW They have a huge selection of BULK items too. It's a great place to do your ONE STOP shopping for bulk, produce, breads, etc. I also love the Middle Eastern and Indian spices and grocery section. I like their Asian and Middle Eastern cheese selection and specialty produce.
Hey it's a grocery store, we've all been to them so I can't say I'm excited about it but... The prices are good, the store is spacious, produce is good but not great but you have access to the PC products which some of them are true exceptions in terms of quality and price. I've begun to make it a regular shopping spot because of selection and prices.
Tons of selection compared to other superstores
We can usually find everything we need but something I've noticed is that you need to be very careful with checking expiry dates here. It's happened a few times now, where I'm in a rush and forget to check then realize something that was meant to last several days will expire very soon, especially in the packaged meats section.
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Imagine if a Costco, a Walmart, an Airplane Hanger, and a Grocery Store had a baby, that's what the superstore is like. You save money because of the reasonable prices and because you can only find half of the items you wanted.
Did an online order no romaine again , sucks to wait for an order that is not filled , online support sucked to little to late
Very big superstore which have all things we need to set of with our RV for a long trip upto the Dempster Hwy to the arctic ocean. Nice and clean. Rewards possible.
Rude Cashiers. Lack of enforcing mask policy. Overall no better value than others
Overcharged me by 25%...$60 !!! On a $230 order. Was charged $290 At least 3 of the items substituted were actually on the shelf and available but they said they werent. so we got more expensive replacements . Requested a managerial call back. It never came. Such good customer service. Not.
Always well stoked shelves, friendly staff, clean store
Fantastic fast service at a newly built store. Also, plenty of parking under and above ground. Highly recommend for shopping a superstore with great prices and selection.
This is a massive, all-in-one grocery experience, pharmacy and clinic makes life easier during Covid
This is the best Superstore I have been to in my life. We just moved to BC from Manitoba.
Really big, almost too big? the layout doesn't flow well. Produce is usually good, the meat prices are usually high..
Variety
So brightly lit! They have a lot of brands in various areas (food, cosmetics, personal care), but the trade off is less items from each brand, so you might not find your favorites. The point system there is easy to use, the underground parking is fantastically spacious and well lit, as well as the store itself.
Best place to shop in town. Too bad they don't have plastic bags anymore.
Great friendly customer service lots of bulk items
Typical superstore, good selection.
Pretty good prices, sometimes beating Walmart. I really enjoy their bakery.
I started paying extra for the grocery delivery services during Covid but will not be trusting it anymore. They literally gave me meat full of worms.
Very very dirty and filthy totally disgusting especially the toilets and the produce section. Very disappointing.
Wide selection of pretty much everything grocery. Staff and quick and positive.
Best Joe Fresh selection around. Just generally annoyed with Loblaws getting rid of boxes at the front of No Frills and the whole freezer thing paid by taxpayer dollars. Going there only when I have to
In this time of covid it helps the store aisles are the largest in Vernon.
get your on sale swimwear for Liard hot springs, stock up on Canadian exclusive chips and cadbury candy, get some jerky and five hour energy for the road at a decent price. Parking lot big enough to turn a truck and trailer around in and easy to get in and out of, with the far out parking spaces usually empty enough so you can park like schmuck and take a bunch of spaces. Ketchup and all dressed chips, Mr. big bars, and maple cookies loaded into the truck and you're on your way.
Prices a little steep, good variety of regular and speciality foods.
Great store nice and new however parking is way to small. Tired of looking for space to park all the time
Good selection of produce and food. Produce is almost always fresh. Very busy store.
Good, large superstore. Not too crowded. Liked that they had good quality B.C. wines.
Just another Superstore... Which is probably the largest of the supermarket chains in the lower mainland.
South Surrey location is fantastic. Very clean. A large selection of organic produce and friendly staff.
Everything you want while getting your groceries. School supplies,toys and clothes as well as groceries.
I always enjoy the shopping experience here. Their veggies are always so fresh and good prices everywhere
Found Almond milk with better ingredients, larger volume and cheaper then the one we were buying previously
These days it is hard to get the select of products that Super Store offers.
Love this place just know if you want to price match meat you have to do it at the meat counter not check out :)
The staff is very pleasant, however this store is simply okay. I really wish they had a bit more variety. I prefer to go into the Loblaws in London to do my shopping.
Nice store and selection is deep. Stealth camped the parking lot and no probs. Many were there with me
I love the underground parking. This store never has lineups at the checkout. My only complaint is that if you need help, good luck in finding a staff member to ask! Good selection of hard to find items at this particular store keeps me coming back. I also like their selection of clothing and home goods.
As usual one of my favorite places to shop
Not as well organized as other Super Stores. Fantastic parking
Massive lines. Why do they shut off some of self checkouts? Lines for those too. Ridiculous. Can't go in for a couple items and be out in 10 mins, no its takes a half hour at least.
Being from London we don't come here often and after today never again,an employee not wearing a mask directing people to tills, a customer walking around without a mask on i think a call to the health unit is in order this week
Always a pleasant shopping experience
Amazing staff (always helpful and very friendly), great selection, store is always clean, always easy to find what I'm looking for. Never had a bad experience shopping here.
We can find everything here at a good price.
If they sold beer it would be five stars. Because of this it makes me go to Walmart sometimes and I dislike that place very much
There is honestly everything that one could possibly want and/or need in this well organized store. Their produce is always fresh, as is their bakery and baked goods. Every week there is a free give-away for making a minimum purchase of $225 or more. I have been impressed with the majority of their choices.....and any that I wasn't in need of, already had, or don't use....is easily donated. This place is often busy, but it's not overcrowded, and the employees here are always available for assistance. All of the registers are guaranteed to be operational both Saturday and Sunday and the cashiers are pleasant and helpful. There are weekly sales, coupons and fliers provided as well as posted reminders on the shelves of select products about the points system rewards for those who collect optimum points. Aside from carrying President's Choice as their main promoted and represented brand, there are a plethora of others as well that they carry. From Natural Health/Organic to International cuisine and quite a few of cultural foods. They don't carry any FreeFrom beef, their FreeFrom meat is predominantly Pork. The Angus ground beef is quite good, and is AAA select.....however it would be much better if it were Free From as well. They carry a good selection of chicken, which are FreeFrom and other organic farm sources. They have young duck too....but I've never tried it. So far, I have only seen one product that they do not carry which is Coffee Mate Bliss (my hubby's favorite), they have a great selection of housewares, toiletries, kid's toys, individual products and incidentals for everyone of the house- young or old. Joe Fresh kids has great quality apparel which is trendy, convenient and affordable. If this place had a hot bar/salad bar/soup and sandwich bar and cafe....it would be perfect. But nevertheless it is pretty darn great as is.
This is a big, new store with tons of parking available, including underground parking so you don't have to go out in the rain! I was there on a Saturday around dinner time, and there were multiple checkouts with no line at all, so go check it out before it gets really busy like every other Superstore in the Lower Mainland!
Fun to look around.
Great store! love it, great prices.
Best prices in town. Lots of parking. Reasonably good selection of products.
Clean, organized and reasonable prices for most products at this South Surrey location. Always a few great deals. If you collect Optimum points you can use these to pay.
It is my favorite place to grocery shop. Close to home.
Great produce selection , excellent meat choices, they even have a butcher counter where you can order exactly what you want.
You find really good deals and great cloth
Lots of choice, great prices and a BC wine store
Very well organized for cov-19 alot Of deals, cost savings on alot of products,nice bright store
Need groceries
This is a very large grocery store with a generous drug and cosmetic section. They have a pharmacy which is very convenient. The pharmacy staff are very friendly. They also sell clothing (Joe Fresh), and dishes, towels, etc. I'm not crazy about the food portion of the store because I find they don't have a lot of the things that you would assume would be in a large store. I end up going to Sobeys which is down the road in order to find the things that I need. What I like about it however are the wide aisles and their fresh produce and deli area. They also have an excellent bread section.
Prices are better than Save-On, but many times they are out of regular food, especially fruit. Using money to get carts is annoying.
Place has almost everything you need! And the prices are reasonable
Clean store and friendly cashiers. Cindy was most helpful @ the checkout!
Loved the express pickup... But found that each time I picked up my groceries something was missing, or forgotten.... There was a time where they asked if I wanted the substations, I said no, but they were in my groceries and I was charged anyway.
Good store, fast service. Dislike how we have to ask for bags before we can use them at self checkout. Also need a swipe from the cashier if using a discount. All just adds time that you don't have if you're using self checkout for faster service
It was a great experience because I just sit in my jeep and wait for the ex wife or my kid to finish and then go home lol
Huge shop with a huge range
Quick grocery pick up today from friendly delivery guy!
Well organized and fair priced products. Just make sure those on sale products with minimum/maximum, group of 4, limit, they are so TINY PRINTED,If you buy more than that it will be priced on its regular price.
Always friendly and shelves are full
Cheapest groceries in town. Avoid peak hours.
I mean, it is what it is. The prices are fair but honestly the Walmart down the street is better and I’ll go out of my way to avoid a Walmart.
Every other superstore has two guys for unloading, I don't know why this location have only one guy to unload trucks at night.Add one extra guy for unloading at night so that drivers could save some time.
Friendly staff, clean and organized store. My go to grocery and home shop always
Staff is alway's helpful friendly and kind. They have everything you'll need from bakery, Clothes to medication for all your needs even a smile and a helping hand. Good seafood selections from alive to fresh process already packaged foods. Bakery area is out of the world with wonderful selections of breads and dessert. Last but not least they have great prices and deals.
For the most part this is a fantastic grocery store. The parking lot is huge, so parking isn't an issue. They have a very wide selection of products, mainly because it's a huge store, the drawback being it is difficult to just run in and grab one or two items quickly. I don't think I've ever had a problem with bad food (mold, stale, etc), but it tends to be more expensive than most other grocery stores. Compared to Superstores in other towns or cities, this one was designed to be nicer. It feels brighter, cleaner, more open. I just miss the days when you bought groceries, they were bagged for you as well. Going through a check out, having to bag yourself can be a real pain, especially if there's a line. On the other hand, it seems like they consistently have more cashier lanes open than any other local store.
My wife and minor student went to this store a week ago Tuesday. A customer in line became very hostile and threatening. Yelling every four letter word to both my wife and student. My wife asked immediately for security and store manager, which the staff refused. The staff then had the nerve to tell my wife if she didn't stop asking they would phone the police and have them detained. Phones head office, their facebook page, and talked with an assistance manager who assured me that the manager would call back. He tried the next day but I was at the doctors with my wife over the incident. He left a VM that he would call back and did not. Customers should be aware that their staff is poorly trained in providing assistance or calling store security. The man was waiting outside the store when my wife left and once again verbally assaulted her. Interesting that Galen Weston can send our emails on how great there doing during this time, but in reality you are UNSAFE in some of their stores. Now over a month and no one has contacted me, the manager just does not care what goes on at this store.
The best store in Whitehorse
Like every superstore ... its always busy during peak hours.
My favorite place to shop . take advantage of the flashfoid app and start getting some super savings along with the awesome store sales that happen every day
It has everything we need.
Good selection of organic and natural foods
Stopped in and employees where very nice and helpful. Store was clean.
I love it at Superstore I work there and everyone at Superstore is helpful
This location isn't as busy as other superstores, yet. Fairly easy layout, lots of tills open.
This is the only store I shop for groceries from. The prices are affordable and the points add up quickly.
Sometimes, i got a little confused of where should I get some items for they re arrange some items on different aisle. still the cheapest to get groceries
could do better, staff mood staff learning to bag. mannors
It was ok but they should have 1 or 2 express lanes for those of us that have 12 items or less so we don't have to wait for customers that are buying up store stock.
Clean organized store. Loved parking. But carts are too small with no underneath shelf. And please instruct cashiers to not call every woman ma'am. Especially when clearly under the age of 50! ????
Huge store, great prices. Cleanliness is fair staff are willing to help out when needed!!
The Loblaws family are creepy billionaires. They pay their security 20x for catching a staff member than a customer for stealing. Catching a customer requires proof while catching a staff needs none, so it is very profitable to frame staff. Their workers are miserable, because each day could be their last. Horrible atmosphere, terribly negative.
Generally speaking I prefer Superstore to Walmart. Superstore has the better selection of international foods, a better selection of produce and a significantly better quality selection of meats as well. While Walmart offers more, I'm not sure if it's necessary. Superstore is also Canadian, which in these strange times is kind of comforting in a way.
It is the Canadian Wal-Mart - reasonable low price, especially in Yukon.
One item was scanned wrong price we said something to cashier and she didn't do anything just kept scanning other items so my wife went took a picture and showed her she then had someone go check the price Venetian after looking at the price why didn't she send someone as soon as she was told big inconvenience also for a new store it's pretty dirty inside
A broad selection from clothing to cheese, toys to tater-tots, with self-serve checkouts, short lines, and decent prices. I wouldn’t recommend their “fresh” seafood section as it isn’t well stocked and somewhat suspect. The organization of the store is a little wonky and some products can be difficult to locate. Otherwise this is a good place to get you weekly groceries.
Very nice store with a large section for joe fresh.
It was about what you'd expect from a Loblaws store, good selection, clean surroundings, and most things in stock.
Very large location with a great selection. Very organized
Good, I love to cook they always have ingredients I need. more expensive than the more basic stores.
Solid Superstore, but shelves are routinely empty of popular goods. Probably best to know your local market and stock a few more of those popular items in this neighbourhood.
I hate the Kelowna superstore. Always too busy and I usually end up with less than half my shopping list as everything is out of stock.
As a visitor to Canada I thought it was about the same quality as UK supermarkets but more expensive.You need Lidl and Aldi in Canada to shake you guys up a bit.
Good place for shopping.
Do all my grocery shopping here. Staff is excellent and very friendly. Stock is never an issue and the line is usually not too bad at the cash.
It is clean, new without too many people. I enjoy shopping in this location while other superstores in BC are quite crowded.
Insanely rude staff, terrible customer service and a wait to get your pickup order that is longer than it would have taken to get the items myself. I will never shop anywhere owned by Loblaws again- that’s how bad my experience was at this store.
I got the ham that I wanted to make mini egg, cheese and ham quiche .
Long lines always
The store is ok, prices are relatively on point and the cashiers and staff seem nice enough New store, worth a visit ..
Little crazy busy at times. Large store with pharmaceuticals
Good selection but not enough registers open. I had to wait a bit to check out.
Great place for all your grocery and dry goods. Had a costco card but find the deals here on par with them or better. Nice not having no yearly membership fees too!
My favorite superstore. Very clean. Very well staffed and never so crowded I start having s panicked attack.
It's my go to place for grocery shopping, mostly because the selection is usually good and even if it's a bit pricier, I collect PC points from gas and it's a good way to spend them. If Saint Thomas got a No Frills, I would likely shop there as it's a bit cheaper, but this location is always clean, usually stocked well and pretty quick. My biggest problem with this place is the people who leave their shopping carts on the grass beside their parking spot because they are too lazy to put it away. Don't be one of "those" people, y'all!
Best prices in St Thomas bar none.
One of the best stores in White Rock Area. They have what you are lookin for & lots of other stuff on both sides .
I went in picked up a few things and cashed out. All of 1/2 hour so gotta love it
Though it was strange going to a Superstore that is backwards from the ones I frequent, the store itself is very clean, well-organized. There is underground parking with elevator and Cart-veyor access as well as an extensive above ground parking lot. Lots of fresh grocery selection!
I love this store. There's always a bunch of tills open, and it's a pleasant shopping experience. Definitely better than Wal-Mart for grocery needs.
Lots of selection in this big store in my little town.
Good grocery store. Lo onda busy but it has all you need.
GCS in Vernon is always clean and well stocked.
RESTOCK YOUR SHELVES!!!!!!!! I have NEVER shopped at a grocery store where so many shelves sit empty of the same products for so long. And, naturally, many are items regularly on my list. It seems that new stock may be added, sells out immediately, and then it takes a month or more (over multiple grocery days for me) before the stock is replenished!! Aggravating! If it wasn't for collecting PC points and generally lower prices, I would switch to Metro.
Can't beat it. Great prices and selection. Competition for Wallmart which keeps the options and prices down
Good but busy
Cleanest super store I have ever seen, I was pleasantly surprised with this location. Good selection as well.
Friendly staff that are eager to help as opposed to Walmart right across the street which could care less whether you shop with them or not.
Great prices and everything you need, even cheaper than Costco. That's why it's called Superstore.
My experience in your store was excellent. Everything was fresh, bright, well stocked, and easy to checkout. Thanks Real Canadian Superstore ! ????
Looking forward to them offering online ordering instead of having to go to Langley for the convenience!
Easy to find. Lots of parking. Cashiers are friendly. Wide assortment of grocery and other departments to shop. PC points is also an added bonus.
Stopped in to buy a few groceries for household. Was able to find all items on my list as shelves were well stocked. Aisles were quite clean and free of clutter. Cashier was pleasant and processed the items and payment efficiently. I was also sincerely thanked for my purchase. Pleasant shopping experience today.
Love this place! Shopped here for many years. Staff are so friendly and helpful! Great prices and they price match other food stores.
Went through Self Checkout today, Cashier tells me to “make sure I check everything through, we have no Security Guards to check your stuff”. I had to turn around and ask her for a bag, she was off to the side watching me, she says to me “oh yes, I see you checked everything through” Phone the Store Manager/Brandon, voiced my concerns. I asked “out of the 6 Self checkouts, did she ask/tell any of the other 5? Told the Manager I would appreciate if the Staff kept their comments to themselves. I will continue to shop at Superstore, I like the competitive prices. My point in this matter is I felt this is such a stereotype comment as I’m First Nations, her comment, should never have been said in the first place. Call me sensitive?
Good selection, clean store.
Good on food supplies
This is the best superstore in town! Check out their blowout section for a good deal.
Truly a great and fitting name "superstore"...this place has everything and even has tons of allergy friendly options that are priced extremely well and even cheaper than Southeast Alaska. There are also great pre-made options to eat, including a great garbanzo bean salad. Needless to say went here quiet a bit and didn't even get to try the local restaurants.
Shop here regularly and find the layout of the store very user-friendly. Most staff are very helpful and pleasant to deal with. I collect PC points when I shop and it helps to save money.
I love to shop here, lines go fast and I feel good amongst all the pandemic stuff going on that they are taking appropriate precautions
Better than the walmeez store.
Best time for your groceries is early Sunday morning to get in and out.
Lots of empty shelves. Been to many super stores but this location has the weirdest layout.
Dashing in and dashing out to pick up some groceries. The self checkout staff was very courteous and helpful. Highly impressed.
The superstore offers rewards if you spend over $250. The last time it was a package of bacon. As a vegan, We asked if we could substitute a package of bacon for points as they give points once they run out of the promotional item. They unfortunately said they couldn't substitute for us. They told us to take the package of bacon and sell it. I feel we were discriminated against. As customers who spend over $250 a week at the superstore I feel this was a insensitive and unprofessional approach. Needless to say we will be talking to someone who can hopefully remedy this for us. Or we will stop shopping there.
Love their meat,great selection and fresh produce
Good selection of food. Good rewards program. Occasional bird flying around.
PLEASE FIX THE CHECK PRICE !!!! Only 1/4 works SERIUOSLY ? Where is the manager on this place ? You have to do something. Thanks. Update 11/09/2021 : Same situation, same problem. When do you think you will fix it ? On 2044 ?
The prices are generally good, but staffing is kept at very low levels and empty shelves are common.
Superstore Simcoe has every hard to find cooking item I need. The staff are very polite and helpful. Meghan in optical especially goes out of her way to deliver great professional service! Thankyou Meghan for all of your hard dedicated work!
Store is clean, they are very careful about monitoring sanitation and keep buggies & baskets disinfected, good supply of wipes at front door. Produce is fresh and well stocked. Feel very safe shopping here.
A terrible experience at Superstore In Whitehorse. A lot of shelves were empty, there was dirt and filth all over the floors, the bulk foods dept have no cards to mark price or item number and staff didn't know where to find item cards. We normally shop Superstore in Vernon, BC and we are very pleased with the Vernon store. Our experience with the Whitehorse store tells us to never return to Superstore.
Cheapest of all in Whitehorse
Prices seem high , .25 cent's extra on alot of what I needed .
This is the best Superstore out of all in Surrey. It's the newest, quietest, and cleanest. This bright store has the usual options but less international food selection due to the demographic of South Surrey. Regardless, within the last 3 years it has gotten significantly busier. Although the store advertises all checkout lanes open Saturday and Sunday, this only holds true for Sunday and days like Christmas Eve, New Years Eve, etc. A lot of the time there are long lines at the checkout because there are not enough checkout lanes open. Usually on Friday afternoons when I normally go shopping, the store is low in stock in the produce, dairy, and bakery departments. The store honours price matching which is extremely helpful! I would recommend using the FlashFood app for extra savings, to pick up food pirchased from the app visit customer service. The washrooms are average in terms of cleanliness.
Clean. Nice team. Good prices.
This location has issues with keeping items in stock. Often, shelves will be empty with items out of stock for weeks at a time. There are also frequent errors with listed shelf price and the actual price. They have price checker machines throughout the store, but most of the time they are offline. The worst location of all the Edmonton and area Superstores.
Great selection, miserable checkout experience. Bag your own groceries while the clerk crams your goods down the conveyor after waiting forever in line.
Very good store! Lots of variety and the staff are very nice!
Too crowded and they don't have things handy. I wanted organic eggs in a flat there were non. I could not find can pineapple
Often out of many produce and sale items
Great selection. Lots of cashiers open to make checkout fast. Way bettet selection than walmart!
Overwhelmingly large typical Superstore. If you have the patience to deal with crowds and broad selection of items, then you can certainly find deals and save money.
Great selection, helpful staff. Layout is different than many other grocery stores, so sometimes difficult to find items or help.
Overall click and collect pick of groceries seems good. Staff seem friendly. I'm fairly annoyed with the click and collect service. Whenever there is a substitution and I ask that they take it off, they never take it off, never, I then have to make time and return the product. The whole reason I use click and collect is so I don't have to come into the store, talk about wasting a customer's time. Service is slower than other locations. I also suspect that they are understaffed as I've ordered groceries and have had to pick up the next day because my order wasn't ready in a reasonable amount of time.
This is a huge store.
The produce is always fresh. There's a fabulous selection of meats. The store is very clean and the shelves are always stocked.
Ordered cupcakes for a Birthday Party. Not only were the cupcakes super fresh and not super sweet. The service from the Bakery Dept was impeccable. Thank you!
The best produce and meat selection and freshness of any other grocery store in Vernon. Plus deals and points! Two thumbs up.
Decent but small inventory of meat
I like the prices, the selection is good, the staff is always helpful and friendly, the aisles are clear, the carts aren’t broken or wobbly but the washrooms are ALWAYS gross no matter what time of day it is, that’s my only reason for 4 stars. Need to have staff check the washrooms more frequently.
Love this place. I always leave buying more than just groceries...oops.. lol
The best place in town international foods. The staff seem eager to help you find stuff, which is sometimes necessary do the the size of the place.
Wide selection, food looks fresh and the bakery is always stocked!
I often go to this store even though it's a bit out of my way. It has fresh produce, fair prices, friendly staff, and once when I bought fish that smelled bad when I got it home, they allowed to me have my money back and replaced it with a larger piece.
Somewhat grossed out by the lack of cleaning of the hand baskets...supposed to be sterilizing carts, so it would be good if they did the same for the baskets. Had what I needed, so that's a bonus.
Gotta love the deals on Christmas chocolates!!! Lol. Great speed on the express till. Lady behind us had 17 items....rule breaker...rebel
Well stocked, great produce section, deals to be had, love NG's rewards program - makes it more worthwhile to shop there.
Is great
Always fun to shop here
A megastore with lots of choices, poor inventory, not particularly clean and always lineups despite their “guarantee”.
Good assortment of products. They have a great selection of craft beers too!
Clean, huge super store with tons of deals and specials. There is a ton of parking and it's easy to access. The cell network is weird here if you're on telus it will roam here.
My go to place to shop. I can always find everything I need there
Giant. Excellent customer service
A slightly better stupidstore than most. Produce is a bit fresher than king George location, and less busy too. Parking is always easy to navigate here. Meat selection isnt great, and breads are always missing or unavailable. Basic things like tortillas will suddenly be out of stock. Restocking is not a strong suit of stupidstores. Good prices when ice cream is on sale.
Great prices and huge selection of products. They've got everything here, specialty food, organic, lots of exotic fruit and vegetables. They also sell very reasonable priced decent quality clothing.
Very clean store and super friendly staff. If you've ever been to superstore on Whitemud and 17 St. this is a totally different experience.
It's like a mini mall, everything you need is under one roof
Fantastic place and buy everything under one roof
Fresh vegetables, fruit and meat. Good variety of ehtnic foods in grocery.
Got my hot plate
My favourite grocery store. Even my husband who didn't like a big grocery store like this but he said this one is so nice, everything look inviting to buy, fresh, organize he likes this store so much
One of the few grocery chains that offer an assortment of vegan options but unfortunately you have to wait in line for 40 minutes just to buy them.
Great selection for most things. They are missing a few spices that they should have though, and the spices are over priced. Good fruit, veg and meats.
Two families of four and five separate adults with no masks, and no staff approaching them. I won't be back.
I love how big this store is and the selection. I wish that I lived closer because I would shop there more.
love it shop there always
(Translated) Neat shop (Original) Siisti kauppa????
Dec. 2021. Bags at self checkout are less accessible than the booze, the queuing system makes no sense and as other reviewers noted, they're always out of items, especially produce - today alone they were out of green pepper, fresh …
They're lax in maintaining inventory on their shelves. Fresh fruits and veggies are generally better than others if it's in stock.
I wish I could give this place a higher rating. I actually really like Superstore. However this store has two terrible issues. First of all they are often sold out of very common ingredients. About 50% of the time I'll go shopping here massive parts of the produce section are just empty. Its. And often they don't cary certain common ingredients. The store is also fairly expensive so im not really sure what you are paying for.
Not my usual store so it's a treat to me when I can drive there to shop. Great selection of everything you could want basically.
They charge excessive amounts, so they can mark half the product down a tiny bit and make you feel good, they don't pay their employees enough for the **** I see them going through, almost no one knows anything without asking another employee (or they lie through their teeth and pretend they do). The training is clearly shot in their online shopping department, so don't bother with that. And I was near the store manager while an employee was trying to address an issue AND HE WAS LAUGHING AT HER. YES, PEOPLE HAVE EARS AND EYES SIR. Why the hell would you laugh at an upset employee? Resolve the damn issues or give up your role. To the employees I have seen withholding tears, I know you are unionised. Go to the union. They won't help? Guess what, unions have multiple layers. Go to the top.
Loved how fast the long line for checkout took. I couldn,'t read my book.
Superstore is all that is. Superstore is the mother and the father. Superstore is the sun and the moon. Love it or hate it. The superstore watches over all.
I am glad they had what I needed for my Italian dinner party! I drove from Pincher Creek and was not disappointed. Thank you Superstore and all of the friendly staff.
Went on Saturday the 18th and was it ever busy!! I guess Saturday is when everyone gets their grocery shopping done!!
Busy place plan ahead to wait at a cashier for 30 mins or more! Congested parking lot and store.
We have met the most rude and unprofessional cashier ever. I have been holding my points card and facing the barcode to her the entire time and she was just scanning the products and not even looking at the card. And at the end of the transaction, not only she did not say “thank you” but not looking our eyes. You guys definitely need more basic employee training on how to interact with your customers.
Big store and lots of stuff that's sometimes hard to find elsewhere.
I was pleasantly surprised that Whitehorse had a RCS. I was very happy that the prices were the same or comparable to Toronto. The store is huge with an excellent selection. The staff is friendly and helpful. Aside from groceries, I bought an outdoor vest which was on sale. Interestingly enough I couldn't find it In the Greater Toronto Area. Go figure. If you're heading up north of Whitehorse it's a good idea (read - GREAT IDEA) to stock up on groceries. The prices can be very high up there.
Big store with alot of things to choose from. But sometimes most foods aren't that fresh.. meats are sometimes dark and fruits sometimes are all mushy and bit passed of date.. also the store isn't very clean as it gets late and my "with alot of things to choose from" doesn't apply at night. Overall a good store but you shouldn't expect more than expected. Also... I LOVE FISHIES
Presidents Choice brand is much higher quality than any other grocery store in house brand. BC wine and their in house chips are so much cheaper than anywhere
Had loads of substitutions on an online order, to go inside and find they actually had lots of what I wanted, just far more of another flavour. Brutal tactic to dump stock on customers. Shocking honestly.
Muffins were just awful
Nice friendly store
Our every week grocery store! Sometimes there bread selection is not the best and has been picked over.
Good service and variety of international foods
I like superstore I'm glad they have indian stuff too..prices are reasonable I was shocked to see the prices of cooking oil has gone double the price. It's kind of made me upset Overall excellent
I like the super store service is excellent!! Love the meat Delly !!! Amazing t bone steaks !! Try them out !!!
I like the prices on some things.
Overpriced food, strange layout, and the limited housewares are way too haute couture for St Thomas
Positive experiences over the holiday season. Pricy produce but excellent weekly sales on quality meat.
I Bought a tray of PC Organic eggs on 28Aug2021 , I didn’t Check the BestBefore date , when I got home I noticed that BestBefore Date is 27th Aug 2021, I returned the eggs at Customer Service, They were Casual and refunded the money But , Iam sure They follow FIFO , whoever organized that Organic Dairy & Eggs unit , How they didn’t Check this until 28th of august 7.00pm. Learned a lesson Always Check BestBefore Dates.
Brand new store. Underground parking so you can load your car out of the weather
Good service but slim picking for hot food case.
Cheap and friendly staff
Like every superstore, their stock is good, staff are friendly and prices are decent.
Newer store so not too crowded at this time. Selection is also quite good. Up and coming area with other things very close by. Recommended for shopping!
Superstore never fails us
This is about my online orders. I always write in the note "no substitutes" and they always put in substitutes. It's frustrating because I get stuck with a product I did not want. I find this disappointing and will take my online business elsewhere in the future as I feel like I get stuck with more expensive items that weren't exactly what I want or sometimes not even close to what I want.
Staff is great, but not treated fairly by managers.
Clean, accessible, and quick check out section whether in person or through their staff. The product line could be improved and prices on some of the items in the health section when comparable to other stores.
Great hours. Dont always have enough stock of speciality items. Still looking for stevia coke. Only found it twice.
I usually don't enjoy RCSuperstores (usually they have depressing lighting and need some work), but this fresh location is bright and easy to navigate. I'm disappointed in their lack of local apples though. Why would I want to purchase apples from new Zealand when Okanogan apples are in season? Support local farmers, RCS.
This store is clean & organized. I feel safe shopping here. People are respectful and staff appear to follow guidelines.
A generally well stocked and clean store. One issue I find is that they usually have large orders of bread in stock, but it is quite frequently close to it's expiry date. I don't claim to be a bread ordering expert but maybe less late orders that expire before it's sold and more frequent small orders.
Great... but why do they never carry chicken thighs!?
Rude customer service. I called on may 17, 2021 at around 9:30 pm because I ordered something for pick up thru pc express online and I was confused because I was charged for something I didn't know. I understand it was evening and they are trying to close. But the lady that answered me approached on a very rude way. She cuts me off while i was talking. She didn't even listen to anything i was trying to say. She was like oh the pc express are already closed you can call tomorrow. And then i was very anxious that i just wanted to say what my concerns are but she just kept on cutting me off. Saying stuff that doesn't help at all. So rude. I'm very disappointed
A honest review. The store is big and wide. There’s a pharmacy, clothing and all the food you need and want. Prices are usually good compared to smaller local store. The big thing that make this place loose points in my book are the price accuracy. Every time without exception, for 50$ of groceries, there will be 2 to 3 items witch the price is higher when scan then annonce on the shelf. And I have looked many times, the law in Canada oblige the store to give you the item free if under 10$ after being scanned, not paid. Keep notes because the cashier will argue like if it would be her money ...
They are organized, it's pretty easy to find what you're looking for. Line ups are a bit busy sometimes, it takes awhile to get through. But on average not too often do you have to wait. But they have almost everything you'll need so you don't have to shop around.
They made some changes recently. It used to have authentic food section but I guess since food basic is opening in st. Thomas there won't be enough demand for it. This store is the only one I go to and I kinda like that I can find most things there excpt their backing department. It needs to provide better options.
If it's your first time going up to Whitehorse you may wonder how developed (or booney) the city is. The fact that they have a full serve, full scale Superstore should allay any and all fears. Sure, there's no BR or H&M but there is the entire line of Joe Fresh to keep you modest and stylish. A stop here is like a stop at your local hometown Superstore (sans the Asian vegetables as you find in growing availaibility in the Lower Mainland).
Exceptionally pleasant place to shop, clean, MUSIC in covered CLEAN parking, escalator and elevator. Very impressed.
Always a focal point of any trip to Whitehorse, load up on food before you head home.
This is a fairly new store, does not carry everything, right downtown, easy to locate.
Great selection of products, including wines. One stop shopping!!! ????????????
The produce at this store is poor in quality . I will regularly come here for certain items, but go elsewhere (Food Basics or Freshco) for produce. You would think that Superstore would have better quality, but this particular location is certainly lacking in its quality of produce
Kind of pricey for a superstore. But I love the layout. Easy to find everything.
Excellent store to shop all you need in one stop
Very competitive prices, long opening hours
Prices of many things is ridiculous!!! However, i find the cat litter/food/wet food is cheaper here than even Wal-Mart!!!
Large store, different layout from other Superstores but well stocked.
Friendly staff. Not very well laid out. Almost Zero Covid protection. I will not consider returning till this is over. No, gal up front let people walk past sanitizer, no Arrows on floor etc,... just a free for all in there. Stay away until we are vaccinated, people walking up to you and around constantly. (I am compromised, so it gave me the willies.)
Pharmacy should be shut down. Very unorganized. Ist experience, gave me the wrong prescription. Told them I was going out of town. Two days later, they left a message on my phone to call them, but no reason why. I called back a week later, when I returned home, to find out I've been taking the wrong meds for a week! Pharmacist tried to make up for it by saying he wouldn't charge me to exchange them for my actually prescribed medication. Second experience, I called in to ensure they had my correct meds this time, and 60 tablets, as again, I was going away. Assured, yes, they did. Drove in from Falkland and told when I arrived 40 minutes after the call that they just had 7, or one weeks worth, taking my to Dec 23rd. Fuming, i said that was not acceptable, considering i had called ahead to avoid this. Somehow he found 30. Acted as if he was doing me a favour. Today I called in, asked if I still had current availability for one of my meds, or did I need to have my doctor refill it. She said her records show that I still had 6. Confused, I said, there were only two when I brought the prescription in. She explained that they didn't even carry what i was actually prescribed, but would give me something similar, and I'd probably need to take three though..... Yikes.
It's a grocery store, I guess. What do you expect? It has food and stuff. Better than Wal-Mart lol.
It's a superstore in Whitehorse. You get what you get, on don't get.
Normal
All brand new opening, so it's very clean, bright. There are somethings different from Wal-Mart, like sushi but not including 3 C products as computer and cellular phones.
Great store. Always Clean and Excellent Staff.
Lowest and almost all products
I don't know why i dont feel comfortable there
For the most part good place to shop. Sundays they run out of a lot of food fast.
Awesome store, is definitely the best place to shop, great prices and the quality of food can't be beat there.
It's a great place to buy groceries ????????????
large well kept store with friendly staff and quick checkouts , plenty of parking in east end of st thomas.
Always lots of variety and specials on a weekly basis.
One star off for 'out of stock ' issues and curbside pick-up problems. Other than than, this location is a regular stop (at least once a week) and would be considered my main grocery store.
Limited choices and empty shelves 3 out of 4 visits.....
This is a great store generally, and at this time (July-Aug 2021) they are offering walk-in covid shots for the Moderna vaccine in the pharmacy section. It was walk in, show health card, fill out one page of info (personal contact info and reactions to different things), get a shot, wait for 15 minutes to make sure everything is ok. In and out in 20 minutes total with nothing in hand but a health card (1st shot). You get your paperwork, an emailed copy, and done. Very friendly staff, very quick and easy process
We get all our essentials from this incredible store
They have good Halal meats. (Like kosher sort of) and not expensive. Store is clean and well stocked.
Fairly average superstore. Checkout staff sometimes make mistakes. Watch your receipts unless you like to overpay.
Bread products mold pretty quickly after you get them home. Don't get stuff baked in the bakery. Pre packaged ftw.
Best to go food! Always impressed. Prices always cheaper then Sobeys and Zehrs.
not impressed.
Great price for my new TV.
Most of the daily supplies are available here and 4 or 5 self check counters which is a very good thing
U need it they got it, large selection and convenient location
Very friendly stuff, easy to deal with. Well organized store .
Great selection of products and usually good produce. Usually short lines at the cashier. Most of the other shoppers are really rude and block the lanes with their buggies. Very annoying. (Not the store's fault)
I mostly always shop here, it's better then most places. However the meat selection has gone down hill massively. The porkchops are cut horribly! And pretty much everytime I go there, there is no ground beef :/ Produce is a hit and miss as well but could be worst ???? Really big soup collection, i love that!
Best prices in town for groceries. They stock a very high quality dog food made in Canada. I very rarely have to wait long in line for a cashier. Only complaint is that their staff don't know their store. Several times I've asked for help finding something and been told that it's not a stocked item only to find it for myself.
Friendly staff had everything I went in for and well stocked and clean
Good prices
Great deals, friendly staff, clean and organized store. With pandemic i see staff disinfecthabdles, carts, cash areas. Love going here.
The cashiers are friendly and helpful. The store is clean and has a wide variety of products.
Great store and easy layout. Management was excellent when I had an issue.
Busy store, regulated prices making it a reasonable place to shop.
A little expensive but a clean store.
This super store is definitely super wide selection of food cooked deli meat section also a wine store this store has it all a must visit if in the area
Good service
They have everything you could need or want in one store. Nice, helpful staff. Good quality items.
I have been to a few Superstores in my lifetime and find that this store needs a major overhaul, the layout is really bad and their kitchenware department looks like a thrift store, looking at the outside it looks new but interior looks really old, this store needs a lot of work from top to bottom!!
Beautiful store with wonderful staff. Thanks for everything :)
New superstore across the street from Wal-Mart. The underground parking is way nicer then walmarts if that means anything.
Good store they except when you have an exemption from wearing a mask and are very polite. Good experience at this store.
Neat and tidy, well laid out and organized. The few employees I've talked to have all been friendly. The reason it's a 4 star and not a 5 is that they sometimes are out or don't carry, some of the things that I think would be staples or regular grocer store items. For most everything that you need you can get here.
Great store, has everything you could need and more. Pharmacy, deli. Bakery.
Good help in the isles, at the checkout not so much. I think I'm learning that employees with attitude can make or break an experience. Nice reminder as a retail person myself.
Have not been there in over a year.
Always prefer Superstore over Walmart for fresh fruit.
I know this store, I get the layout. Prices are the best you can expect compared to the competition. It gets a bit crazy busy on the weekend but every lane is open. If you can avoid the busy times, you can spend the time to find great in-store specials. There is a well stocked 'international' section. Big housewears, drugstore, clothing, seasonal and BC wine sections. It's my go to grocery store in Vernon. Produce sometimes needs scrutiny, local options are available at nearby competitors.
Good deal on meat. Unlike most stores they usually have enough till open.
This store is so well laid out, easy to navigate, and always very clean! One of my favourite go-to stores in Simcoe as it’s a convenient one-stop-shop. I can buy my groceries in produce, and pick up a pair of workout leggings at Joe Fresh. Great store!
Placed a PC Express order, Told order can’t be picked up cause computers were down. Told that they are letting people in to shop so come shop for your stuff. On Saturday of Easter weekend. Very disappointing.
Lately they have been struck by the transport issue, some shelves completely bare some with just a few products. Add that to the overpricing and chronic griminess and the only reason to shop there is because the other stores also are out of stock. The "redeeming" quality is the click and collect program, with all its issues it does mean I don't need to go into the store.
Clean store and some decent deals.
Cashiers and managers are well behaved and helpful
Solid place to shop. Lots of variety and amazing different ethnic choices!
I live in Surrey and I only come to this location and do grocery shopping Jan.28 at 2:30pm I purchased my items and paid $300 after I went to the washroom and while I was using it the janitor came and he told me to hurry up and leave so he can clean the washroom he was a white guy and he was very rude IF THE MANAGER IS READING THIS PLEASE FIND A NEW JANITOR
Cleanest Superstore I've ever been to. This is the cleanest and most neat superstore I've ever been to. There is rarely a huge lineup for the cashier or see stuff spilled all over the place like other Superstores that I went to. I love the selection at Joe Fresh fashion and the books section. I was never a big fan of Superstore because of how crowded or messy some aisles are. But this Superstore is a delight and I'll definitely frequent again in the future.
I do the shopping for my parents. Our Loblaws is at Southdale and Wonderland. This Superstore is much better layed out. The two things both stores have in common are the staff are always fast and friendly.
As Superstores go, this one is quite nice. Organized and clean. You can't help but feel bad for the staff, though. They look like they're not particularly happy with their jobs.
It's a Real Canadian Superstore. You get what you expect.
Same old...seen one seen em all
My go to grocery store. Many times i can find what i'm looking for. And they even price match with many other stores. I use their card and even fill up my gas with them and they always scan my card for points which after awhile turns into …
wish they wouldn't keep forgetting items on my pick up orders.
They have joe fresh brand clothing shop in here, go grocery shopping while getting some clothes for family, save me lots time.
Clean, lots of parking, other shops close by, good service
Very well organized grocery store in this pandemic Customer service was good in their work!
Nice store for the size of city. Friendly staff. Very polite and generous.
Very clean, easy to move around during COVID-19.
Love this store! It literally has everything and the staff are friendly and helpful.
Meat is super cheap at this location. Unfortunately not everything seems to be organized too well (tomato paste found in one of those random buckets near the cold section and nothing in the ketchup/sauces aisle??) so it takes a lot of back and for to go through my grocery list - specially when you’re only looking for a fair few things. Otherwise the location is great, easy access, good parking, and friendly staff. Not as many of the cash registers open as I would like but there’s always the self-checkout and someone there to assist you.
A lot of walking. Fairly good variety. Fruits & veggies merit a 7 out of 10. Prices relatively good considering it's B.C. Bring a loonie or you'll never get a push cart.
This is my favourite grocery store. Prices are better than other places and the staff is very friendly and helpful.
Overpriced and horrible produce. Ironic because it had a huge sign outside boasting about their great produce. Have to sign up for their discount card and need a Canadian address. Customer service wasn't helpful in this process.
My last place for Superstore. Got no help, got pushed and ran into by large shopping carts by staffs. Incorrect, useless information. Racial discrimination by The Middle Eastern, Indian and black racist here. The electrician doesn’t work here either. Every items get changed every 2 days, it get misplaced or moved, change around by the Superstore staffs. There no rightful help in direction.
Clean and organized
Finally! A FANTASTIC organic foods section in a Superstore! Aisles and aisles of organic and gluten free packaged foods as well as a wide selection of organic fruits and vegetables, organic dairy, and free run (not free range though) eggs. Prices are reasonable and many items regularly go on sale. Discounted items are still viable, unlike other stores I've been in where the discounted produce doesn't even look fit for the compost pile.
Open late, contactless check out, great prices
Very clean and neat store, normally I find everything I need, a couple of times I have found empty shelves, specially at the end of the day but is understandable.
In stock is always a problem, especially for my offers. Staff are great for the most part.
They have very fantastic mobile reps working there. Very well educated and super friendly. Not pushy!
Large location Lots of parking Friendly staff Well stocked and clean
Good store... Seems like they're not the quickest on restocking the shelves though
This superstore is one of the new ones as it just opened this past winter. Only downside to this location is that there doesn't seem to be any phone service/data :(
Not sure what they do to their pre-made salads but they have a weird waxy texture. Checkout lines are always long and slow. Good selection
OMG I love this store, albeit it is the biggest Superstore I've ever shopped at! And Carrie is hands down one of the very best at customer service at this location! I believe she is the store manager, and she truly goes above and beyond anytime I've shopped at this store....for Flashfood, purchases or other enquiries. I'm so lucky to have such an amazing store just a hop, skip & a jump away from home!
Nice clothes . .best part was shopping with my daughter and brand new granddaughter..❣
Always enjoy shopping here and getting items I can't find in my hometown, as well as saving money and earning points.
This is the cleanest superstore ever, its very well layed out store. Employees are very nice and helpful. From produce to deli, dairy and bakery the food is very fresh and looks great.
Always great grocery store with nice products and good prices
Big box stores are not my favorite but they do carry a lot of stuff at good prices.
Probably the best grocery store in Vernon. Certainly the biggest. Parking can sometimes be a problem as everybody goes there and brings their largest vehicle. Also for some reason people decide to park in the middle of the road at a stop sign instead of parking spots. Basically it's just a massive grocery store and it carries anything you might need for yourself or your family.
It's nice that every till is open on weekends. Lowest prices in town for the majority of things. Staff are generally good.
Great selection, can actually find things to make a good meal. Staff seems busy, but helpful. Never seems to take long to checkout
Basically a superstore like any other in a big city, which is immensely useful for tourists stopping by Whitehorse on the way up.
If you're looking for help, staff is hard to find. Especially at night. Store is open until 11pm but deli counter closes at 9. What's up with that? Sure...dont have staff there all the time but have them available and close a little later. Overall, prices seem to be okay and selection is good. Produce is a little dodgy sometimes.
Great selection but expensive. Yes they price match but are you going to match every item in your cart? Very difficult.
Old employee, great selection. Move away from Norfolk and you will realize how much variety and one stop shopping you can do here.
Greatly enjoy going to this Superstore. Staff are friendly and the store is so big it’s never really full. Stocked well.
Its so big. But the fresh produce is very limited so times. I couldn't find cauliflower. I find they have lots of frozen foods, but not fresh.
Helpful pharmacy staff, which was the reason for my visit. They had what I was looking for, an item which has been difficult to find in other pharmacies in town.
I do my weekly shopping here. It's always well stocked and easy to get around. Cashier lanes are always manned up moving fast and efficiently.
I usually do all my shopping at the Canadian Super Store, it's really the layout of the store that I keep going back. All grocery stores have pros and cons, but this store seems to have less cons than the rest.
handy shop although quality is not perfect
Get 70% of my groceries here. Good deals, good product variety. Clean store, easy parking and friendly staff.
My review is based solely on the wine shop located in the store. Cheryl and all of the other associates bring fantastic customer service every day and I don't bother going anywhere else because of this.
Very very bright inside. There are a few good deals on some stuff.
Supreme selection. Clean great staff.
My go to store especially the health food section which is where buy the majority of my food . Staff is usually great but a couple of the younger ones leave a little bit to be desired as far as customer service. goes . That all changed last night when one went well beyond what any staff in any supermarket has ever done for me in over 50 years of going to grocery stores. Well done .
Great customer service and amazing selection ,that s a store well managed,only place I do my shopping in Vernon
Beautiful, brand new, clean store with great lighting and organized aisles and shelves of product. Lots of selection and the Superstore brands (such as Blue Menu) are good. I’ve found beautiful kitchenware and even bed linens here, and prices are always reasonable and competitive. Late hours are great as well, and have had no problems with the couple of experiences I’ve had with customer service. Recommend :)
Always busy, long lines but great selection
The products are pricely but the location is very well-kept, bright and clean compared to other Superstores. Located right next to an A&W that my family frequents when we have to. Downside would be the washrooms, as they're not as clean as the store itself
Average
Superstore...
Sometimes stock is low on items I'm used to getting there, but that may be pandemic-related as we just moved here recently. The service is good, though. Checkout lines move quickly, and they seem to respond well to a rush of customers.
Good selection of products found in all of Canada
Excellent selection. Very clean. Shot line ups.
Great selection, very bright and clean store but overpriced on certain items like clothing and produce
Love this store. Clean, organized, lots of room in the isles. Always well stocked. This is my go to store.
Prices and produce is great! One thing that confuses me is that the prices for produce is in lbs but you only have kg scales. Thank you for being the best grocery store in my area!
Stuffs were in good deal and good quality.
Pretty much my usual supermarket. Excellent meat and fish selection. Always fresh, good prices and sales. Price matching, lots of checkout lines going. Very large fresh produce section. Really clean store. Helpful staff. Never a complaint.
Clean and not busy like other superstore I drive 30 min to this superstore because of that and execllent idea of ground parking help me during the raining days . Make sure when you buy breads for south surrey double check it, it might be moldy. I already called the Manager.
I have never seen a company be so sneaky about how it presents its pricing. They aim to confusing the consumer by different pricing models: Is the deal only if you buy 3 or more, or the deal is only on the first 2 purchased?? Well, the font is SO SMALL that it is often not easy to read! I feel sorry for those who have poor eyesight or are not able to bend down to the floor to read the pricing on the bottom shelf. Shame on Gaelen for his sneaky tactics! Oh, now I understand how his family became billionaires!
I went to this store in search of the Sony soundbars that they carry during the Christmas season. They did not have it but the customer service lady went out of her way to find a location that did. Great customer service!
Good place for shopping
(Translated) Good and huge supermarket. Big choice. Also household items. (Original) Goede en enorm grote supermarkt. Grote keuze. Ook o a. huishoudelijke artikelen.
Typically get what I need here with little to no issues. But it gets overcrowded on weekends.
had a random employee get me a wheelchair when i was struggling with my crutches. turns out i badly fractured my ankle and without her help i might have needed more surgery. sorry i dont know your name but thank you so much.
big place for every needs
Not good but not bad, I went to the self check out only to find out if you pay in cash you won't get any change back. I had to go to a different line and it tuck forever
I like to shop early in the morning and I find a lot of times the store does not have stuff out on the Shelf and they have pallets in all the aisles so you have to maneuver around them and sometimes the staff seems to make you feel like you're in there way so I haven't been too happy with them lately
(Translated) Store faithful to other Real Canadian Superstore brands: large store, clean, tidy and with a lot of choice in the different departments: hygiene, household products, food etc. And all this at rather attractive prices. (Original) Magasin fidèle aux autres enseignes Real Canadian Superstore : grand magasin, propre, bien rangé et avec beaucoup de choix dans les différents rayons : hygiène, produits de la maison, nourriture etc. Et tout cela, à des prix plutôt attractifs.
Worked in Vernon for a month and stayed at a hotel nearby, this store opens at 7 closes at 11 and it is huge , love the imported food section
I don’t really understand why they have staff out on the floor. They’re wasting all of their money on this absolutely useless staff with ZERO customer service skills. I went in there looking for split peas and couldn’t find anything. You know what was more difficult to find than the split peas? A SINGLE STAFF MEMBER. Finally, next to some canned food I seen an employee scanning items. I apologized for interrupting and asked if she may be able to help me find the split peas (which I pulled up a picture of from the superstore site because split peas aren’t really a common thing). Anyway, this middle aged woman literally scoffed as if I was such an inconvenience and actually said “I’m BUSY”. She proceeded to huff and puff and to look at the picture and tell me what aisle it was down. I told her I went there and hadn’t seen it and asked if she may quickly be able to look. She glared at me and said “ugh I really can’t” and then kept speed walking in front of me muttering that if I hadn’t seen it, it’s not there and she’s not going to find it. I specifically told her she was rude and that as an employee of superstore shouldn’t be on the floor if she’s unwilling to assist. She ignored me at this point and asked some young gentleman to help me because she was busy and hurried away, back to whatever was so important. Anyway, he didn’t find the split peas either. Nice guy, I’ll say. No customer service skills but he actually looked ???? So, long story short I went back to WALMART and got my split peas in like 2 minutes. WALMART WILL NEVER LET YA DOWN ???? sorry superstore, but you’re the farthest thing from super.
Great!
I only went once. Oct 30th. I went in, got the stuff I needed and went to a till to check out. as I was leaving the cashier was talking to a Karen behind me. the Karen was being pushy but the cashier said and I quote " i need to wait for THEM to leave before I can help you." I've never had anyone use my pronouns so casually before. I think they just do this with everyone but it really made my day. I still think about this a lot.
Awesome grocerie store, great quality foods, fantastic selection. And I always get through the checkout lanes fast which Walmart or no frills doesn’t provide.
Lot's of variety, including organic, gluten free, non-GNO, dairy free, etc. Frozen foods, fresh veggies /fruits, delli. Large selection of women and mens Clothing, children's apparel , pharmacy, small appliances , pet food, cleaning supplies. There's a Barton Insurance, Cell phone kiosk, and a gas bar on site.
It’s a like a Walmart but has better or equal quality items. Easy to find products and the staff is friendly and glad to assist you. Great social distancing precautions during the pandemic. Fair or cheap pricing on good items.
Good selection of food and household items, with better prices than other grocery stores. The cashiers could be a bit friendlier though. I was treated like a bother simply checking out.
Great selection and very easy to shop for what you need.
I have had a very good experiences with glasses purchased at the Superstore in Simcoe. Nice quality eyewear with the best customer service. Thank you Meagan and Steve.
Good prices but we're frequently aggressivley hounded for the loonie in our shopping cart which really intimidates my poor wife when she's shopping by herself or with the kids. Better eat the produce quickly after you buy, odds are it's nearing the end of its lifespan.
Best place for groceries and such. Most affordable by far
Always love Superstore. Last visit spend over I think 270.00 and get a free hanging basket of flowers. Got two!! Hope they still have that deal next days off. ????
Great place to shop for groceries. Fast and helpful employees!
Fairly good selection of goods and friendly staff.
They have an excellent supply of quality products at reasonable prices. Staff is friendly and helpful. Vernon Superstore is bigger and better than kelowna's.
I was doing a grocery shop and also was able to set up calling with KOODO on my one phone that was with TELUS but since our postal code for our house could not be found I could not upgrade that device. My boyfriend got me a new Galaxy 7 for my personal use as everyone at our home and my daughters kept needing to use my Bell phone . The landlord has been against installing a house phone so it was great to be able to designate one mobile phone for my daughters to be reachable at if at their dad's or school, one that is for the home and those who need to make their calls for government programs ( I am helping friends with social and Developmental struggles at my home, it is difficult to make positive changes without communication or a phone number to be reached at!) and last of all myself with a personal device that is from my Boyfriend. The sales rep at the The Mobile Shop was very helpful and I got to get some yummy produce and sushi after the mobiles got figured out. A great end to a stressful Day! A one stop shop for everything I needed. Love fresh made Sushi There! Now to get back to setting up my new phone. It is hard for me as I have been quite overwhelmed this past year. Wish me luck ????
New and clean with a great layout. Also has wine section which is awesome!
My husband I were in Superstore yesterday and were in need of assistance. Nicole from housewares did a great job with helping us and had a wonderful positive attitude. Thank you Nicole for your outstanding customer service! Very much appreciated!
My favourite superstore in the lower mainland. Clean and well maintained, it’s always a pleasure to shop here.
Superstore is by far my favourite grocery store. Their point system keeps me going back. The Vernon Superstore is the BEST! They are rarely out of anything, they are amazing at Click and Collect and they have 2 sets of public washrooms!
I like RCSS but I don't like that all the specials have to be bought in multiples in order to get the sale price. I assume this tactic is to eliminate price matching. Not good. I personally dont want two of everything!
I enjoy the convenience of the superstore and good quality produce!
Well stocked, barely any line up at the till, it wasn't overcrowded. It's nice when your not deaking in & out, trying to evade tons of people.lol I'm curious what is on the lower floor, always wanted to go down the excalator to check it out.
Always check the expiry dates.
Large selection, in-store bakery, friendly, helpful staff. One of our favorite grocery stores.
This superstore has been my all time favourite for grocery shopping. You get many products here which are not available in other superstores in Edmonton. Also, their offers are the best when compared to the rest.
One of the big Super Stores. Has lots of stuff.
Outstanding place as far as grocery stores go. Large store, large selection of products, great fresh seafood.
would have been 5 star but the shelves are hardly ever stocked of the product I go in for
Never busy, everyone’s usually wearing masks. always have all the checkouts open.
(Translated) Good place to buy fresh food vegetables card (Original) Buen lugar para comprar comida fresca verduras carné
Great selection. Always enough checkouts open. Click and collect is wonderful to order online. Fast and easy.
Tara made my experience today at cash out very pleasant. Sad how empty store was however. The cost related to food is unbelievable honestly, soon the average Canadian won't be able to afford to eat
Shelves always poorly stocked and popular foods not stocked.
I usually don't post comments but this time I have too .They have different prices in the store and at their online shopping. It didn't happen first time. I usually do online groceries from this location. Today I just decided to do grocery in person their pepper price was $2.00 expensive than compare to their same location store online price. There were other few things have different prices too. When I asked to them the lady was asking me which store you talking about. I showed her their online grocery app( P C app ) she still didn't get it I was surprised their employees even didn't recognize their own grocery app . Then I showed her another item which was at lower price at Walmart. She said I have to show her Walmart flyer otherwise she can't match the price. She can easily see on my phone that item was available in Walmart with low price. But she refused it to match the price. Usually when we want to match the price we have to show the availability of items in another store, which I did through my phone. who carry all stores flyer in this paperless time. so I have to go to Walmart to pick those items but it should be more convenient to get all needed things from one store. I hope they will improve their services
Good baby selection in the pharmacy. Good selection of grab and go foods. Take out pasta salad was a hit.
Best Superstore in the area. Friendly staff and respectful customers
Well stocked, clean and friendly. The PC optimum and PC Financial programs are HUGE incentives.
Click and collect?! YES PLEASE! I usually get most of what I want and the substitutions are reasonable should I have asked for them. Very helpful staff and nearly anything you need.
Does not nearly have the selection that other superstores in the area have. Tons of parking including underground parking. Staff if friendly and one of the only superstores to sell wine.
This is could be the biggest supermarket at North
I was just at the supper store with my mask on because it is mandatory to where one only to find half the people in there was not wearing one nor was there anyone at the door telling customers what the hell
Very nice big and clean superstore. It is new but keep it up
Good selections of grocery. Hard to get international food is here. Like the many selections. Has good clothing offers, household good and some furniture. You have to bag your own purchases. Which I am not a fan of. But seems this is the way it's going for future. All in all, would recommend this place for mid to lower pricing points
Pleasant independent local supermarket. Has fuel, hot food to go, and is not as overwhelmingly busy as some of the other markets in town.
Horrible check out experience. Lady was very rude towards us. Crushing our groceries and rushing us to bag, and also telling us how to bag Seems like all she cared about was how quick she could rush us out and getting us out She also complained to her manager before we got a chance to complain That lady (floor manager)also looked annoyed and as if she didnt care about our horrible experience. Considering this isn't the first time we've had problems with this lady Also the floors managers lack of empathy was the last straw This was thee worst customer service I've ever experienced, wont be back.
Plenty of parking. Store is immense and pretty clean and organized. Would have expected greater selection with all that room, but the store concentrates more on their own branding. Found staff to be friendly and helpful
Pandemic Superstore is not very safe. It is a free for all at the door to get in - no designated in or out, sometimes no staff at the door to do whatever they do. I passed 3 ADULTS not wearing a mask. When confronted they laughed and entered the store. The customers can be rude - when a 20 something yr old woman was confronted about pulling her mask down to talk, she stuck her tongue out like a 2 year old. This reflects on the store as no one bothers to monitor the plague rats. I can see that the cashiers are tired of these people, the management should be addressing this much better. The cashiers are doing their absolute best to keep everything safe and clean. There doesn't seem to be a limit on how many people can be in the store at one time. Non Pandemic Superstore - A really nice store. Most of the employees are kind, personable, and seem to do their job well. A few of them are rude but not enough to stop me shopping there. Well stocked, fresh meat, fresh produce. But I would rather shop at a safer place and spend extra money than get sick during a pandemic.
Great selection of products, large aisles, helpful and friendly staff.
Cheapest place in town
I enjoy the sales and points card. Staff are friendly. Been shopping there since 2005.
It is a comprehensive store which never disappoint you. The price also isffair
Well organized and never missed a thing I have looked for. Good pricing.
Good prices and a good selection, superstore also added the pick up your groceries option which is super convenient.
Great prices..great service..
Shelves we're pretty bare, not many employees around to help with any questions. Not the best grocery store in town.
Staff were friendly tried to help me find liquid soap but it wasn't on their list of products. Finally found it myself. Service was good though
Feel at home with family. Very warm and welcoming group.
We shop here instead of the local Richmond Store. Lines are shorter and the store is less jammed with rude customers.
Kept well organized and clean however we can never find staff on the floor to answer questions or find items.
Great Store and products, Mostly excellent staff. Some are unfriendly at the automatic customer checkout
Large store with everything you need. Great customer service and the points you earn by using the PCMC can't be beat! I have saved hundreds of dollars on my grocery bill this year. Sign up online or in-store.
This is my go to place love this place
Very well stocked with a variety for different taste. Personnel very well trained and very helpful.
Best place to shop for all kitchen items
Huge store with literally everything, you can find food and food accessories, along with electronics and video games and cameras. To home decor and kitchen utensils and accessories. Also has a pharmacy inside and some even have doctors walk in clinics you can use. Also most have an optometrist shop for glasses and eye exams. Has a meat department, Deli, Bakery, and a frozen food section.
There's not much to recommend any of the three supermarkets over any other. Prices here are reasonable considering. This one has housewares, clothes, and a pharmacy inside. Don't get your hopes up of finding anything "ethnic" or "specialty", like black bean paste, mirin, Angostura, etc.
Always a sub par experience. Staff help in a minimal fashion. Never feel happy shopping here. Prices are not great. In fact a lot of their organic and "natural" products can be same price or more expensive than Whole Foods.
First time being in a super store usually I use save on foods but there are none here. Overall it wasn't a bad store has your usual groceries plus clothes and pots and pans. The pots and pans were defiantly over priced though for what your getting and quality. If you want to save money Walmart is right beside this one.
Very good prices, good selection, long line ups(although they moved along at a decent rate) but it did just open so I'm sure it's busier than normal.
I occasionally come from Skagway to buy bulk items and everything sold here is of very good quality and competitive price!!
Sometimes selections are not available or shelves are not stocked. It is hard when you live 5 hours from town and come to shop and things are unavailable. Not everyone lives in town with access and can come back when they restock. Food is fresh and most prices are reasonable and similar to what you find further south.
Sneaky with their pricing. Everything isn't priced by what the large numbers are, instead look for the small numbers, cause unless you're buying multiple items, nothing is as advertised here. Not returning.
Prices are good, but staff are seldom helpful, and they're often out of many things I need.
Great shopping.
Great prices and friendly service staff. Lots of parking and clean shopping carts and baskets.
Prices are okay. Friendly staff.
Not enough check outs open hand sanitizer apparatus did not appear as clean as I think it should be. Friendly service & low prices
Cheap prices
Love these guys. Glad someone in Canada stood up to Walmart (I say this as a US citizen). Great selection, amazing prices.
I absolutely love the Real Canadian Superstore for my shopping. You can't beat their bakery price's, especially fresh bread for $1 a loaf. Their hot deli offers great selection if you don't feel like cooking that night. Just grab and go without breaking the bank. Great health food section for those of us who are vegan and so forth. The fresh goat's milk is a favourite in my house and never last s. I wish I could give 5 star's however...The point's rewards are pretty much Nil now that they merged with shoppers drug mart. Rarely do I rack up any points as I once had. ALSO I wish they would get in special requests for certain food's. I've tried in the past and I keep getting told they will and then nothing. Otherwise a solid store with very friendly staff. Cheers
What d'ya expected? Bright white store with no soul. But he, prices are good.
I didn't realize how much I appreciated the convenience of your store until having a child. The washrooms, dining area, lobsters and free cookie at the bakery and your safety measures should my little one run off in the store! Thank you. Now with our new lifestyle and eating habits your natural and health food section accomodate almost all of our needs and wants.
It's great here!! The isles are big and make for ease between other shoppers... the lighting is a bit bright other then that its good
When I left, I didn’t notice the attendant going and cleaning my self check out station before someone else used it
Good service, very reasonably priced products. By becoming an Optimum PC card member we are eligible to earn points which are converted to cash value and can be redeemed on later purchases. These cards are used not only in the superstore but also in Esso gas stations and shoppers Drug mart.
Can be very busy but most likely to have what you need. Avoid weekends!
Not a place for single persons. Too many family based deals.
I went in to look for a last minute Halloween shirt and a pumpkin, couldn't find either item anywhere as it was Friday October 30 but they had everything I needed, and at great prices.
I like this Superstore because I have been shopping here for a long time and the staff that has been working the longest remembers me and that feels good!!!
Service at phone center super excellent
Really clean location. It is the biggest supermarket in South Surrey with ample parking. I especially like the dairy section that has all the brands you can want.
Pricing not right, things not labeled properly.
A but disorienting. Most superstore have the cashier on the left side when you enter... This is the only one i experienced where it's on the other side.
Clean. Quiet. And friendly staff! Love to have them in south Surrey / Morgan crossing area.
I just don't like Superstore, so take this review for what it's worth. It's too big, and too baffling. Maybe I am getting too old. Wants to be a Safeway and Walmart in one. Never had a good experience at ANY Superstore.
LOVE the organic section. Much better produce and customer service and cleanliness than other department stores.
It's a grocery store that has everything. Food, eye glass place, doctor, wine, housewares, parking, and gas. Still old Safeway is my favorite because you can get a really good sub sandwich there.
Real Canadian Superstore has some of the best food products than other stores. One problem though, you seem to have a real problem trying to keep their own products in stock. I thought many times that a product is out of stock and has been for weeks.
Nice store but most expensive in town
Super helpful staff. The lady in the bakery was very nice & speedy with scribing my daughter's cake.
Busy location now that more Businesses are opening up in that plaza. The self service helps with getting out efficiently!????
Best selection and typically lowest prices for groceries in Whitehorse. Staff are usually good and helpful and services offered by the store seem to be high quality.
I personally require more natural, clean-grown, & free of toxin types of foods......the store is good for any other items & needs though...... Merci.....????
The store itself is my go to, but the parking lot can be brutal. Great selections in store, good international options.
Empty shelves, never what you want in stock. If you find a good product, guaranteed they won't carry it in a few weeks. Terrible service for the most part.
Good selection of foods. The ready to go food which I was interested did not have a hot counter. So I had to go somewhere else
Oh dear, where is management when you need help. Nobody cares in this store, ok I'll find it myself thank you
I go to this store almost every week. It's the cleanest Superstore I've been in, and is usually way less busy and chaotic feeling than other locations. The store is also well organised, and the employees are helpful.
The St. Albert PC pickup is horrible. I moved there in February and was going once a week. Now I have switched back to the West Edmonton location due to better service. With St. Albert, they would always email me an hour before telling me my order is ready, so when I pull up you should expect them to be right out after you call, but instead every single time I have to wait 20 or more minutes! There are times I am the only one in the stall! It seems they wait until others pull up, then they load everyone's groceries on the same cart and then proceed to mix everyone stuff up! I have called them a half hour ahead telling them I will be on my way, and I STILL had to wait 20 minutes!!!! DO NOT USE PC PICK UP AT THE ST. ALBERT LOCATION! Management needs a serious overhaul. But do use the West Edmonton location as they are fabulous! I wrote several reviews and emails over the past month and still have not heard a response. Very poor and disorganized service. UPDATE: So still a year later, a couple weeks ago was my LAST visit to PC Express. I arrived at my usual time and they proceeded to tell me that there were "6 people ahead of me" despite I arrived at the tail end of my time. I told them I could not wait and had to reschedule for the next day (travelling form one job to another, and this happened to be the most convenient time for me). I arrived the next day (that inconvenienced me huge deal as well) and STILL had to wait 45 minutes!!! I called the store the night a before and spoke to the manager, and still nothing was done. I am talking just a day later. In light of my experience I have joined Save on Foods pick up, and they are AMAZING! They come in under 5 minutes, no fees. Yes they are a bit more expensive but the service is the main reason I will continue with them. They CARE about their customers!!! Do the switch, you will NOT be sorry :)
Great store everything you need
Brand new store; the layout is different form the typical SuperStore layout where bakery is on the left side of the store after entering. There is a WINE section, great news for those who drinks. Being a new store there isn't a whole lot of traffic so there is a lot of savings to be had, 30% sticker on many meat and grocery.
Do the online shopping option and although the last few times they have messed up.the order and the subs are wrong , the last order was very good no screw ups this time Thanks for that superstore
I love the President Choice selection. The Portuguese rotisery chicken is amazing. Pair that up with Superstore chickpea saled and Thai noodle saled and you got yourself a mighty fine dinner. The store is so clean its unbelievable. Great shopping experience.
I don't know if its just me or did the prices all go up I mean way up !!! Ugh!!
They have everything!
Everything a superstore is known to have but isn't obnoxiously crazy busy like other locations and they have trees in the parking lot, trees!
Well stocked, great selection of houseware stuff, super clean and enforcing social distancing guidelines :)
This place, the employees are always nice and the place is always clean. Its very easy to find things you want or need. Hands down this place is a great place to shop. Groceries, ready made food, clothes, phones, PC points what more could you want.
Lots of parking, good prices & selection. However, quite annoying to need a loonie for a cart. I don't carry cash so had to buy a token.
Large store. Good for all your groceries. No line ups at the till. Very convenient parking.
This place is not crowded, it has a lot to offer especially fish and sea food. There is a solid organic section, you can also find cheap deals like frozen turkey and some fishes. One thing I dislike is limitations they put on how many things you can buy at a particular price. I realize they are trying to make sure everyone gets a piece of a particular deal but it's annoying when you can't buy 3 packs of damn berries.
What's in vegetables looked old molding lineups at the tail people working slow on the tails I had all my stuff for the matter of 10 minutes and the rest was waiting time with a sick puppy in the car waiting for Mom with Dad shelves are empty you get go to get something in there's nothing left
Awesome place and great selection. Deli is good. Prices are great. Busy at times.
Great supermarket. Kept very clean and the workers are great. Shoutout to Craig, he's the man!
Parking lots are too small. Be careful while you drive in or out of any stall! Slight negligence can lighten ur purse by a couple of hundred bucks! The carts are too stingy to carry through and tend to be hard to take out. They should now introduce smaller and sleeker carts like U have at SOBBEY’s. Prices are a bit on PLUS sides as compared to WALMART and should be a bit on MINUS side. Over All, a nice store, with good customer service!!
Excellent shopping and fabulous staff! Cloverdale Fury 02 Softball team were well received by patrons and staff! Thank you for supporting the Cloverdale Minor Softball Association Fury 02!
I really enjoy their fresh salad selection Fresh to go is also very yummy and full of selection which I can usually buy later in the evening. That I find shuts down hours earlier at other stores in the area I do however find their meat selection to be on the pricey side but the meats do look healthy and fresh Produce is rather good They also offer Joe clothing supplying various styles and sizes for the whole family The store is clean and organized with helpful friendly staff
Click and collect here is really hit or miss. I've often received products that were a day or two from best before dates, moldy produce, and recently fully opened and "sampled" peanut butter. Management seems to genuinely want to make it better but they seem to be facing struggles getting there.
sadly this store id out of products often when I go ????
Lots of variety, great prices
Found better than walmart for indian grocery.
Staff friendly and helpful. Some items have gotten very pricey but find that everywhere. Mostly shop for sale items and some necessities. Some produce looked old and wilted, not very appetizing. Shopped right after the Easter holidays, looked like that may of been the reason somethings hadn't been removed. As mentioned it's pretty much the same no matter where you shop, don't get very much for $150 anymore.
Great place to find anything you need . Very cheap and with great selections . It reminded me of Walmart in the states .
Its a grocery store lol
A lot of the "marked down" items are more expensive than the regular prices at many competitor stores.
(Translated) Great selection and quite acceptable prices. Much better choice than the Wallmart which is only a few hundred meters further. (Original) Große Auswahl und ganz akzeptable Preise. Wesentlich bessere Auswahl als der Wallmart der sich nur wenige hundert Meter weiter befindet.
Has Sweet and Salty seasoned Anchovies Thai style in the international foods aisle
I love this super store more than the Edmonton ones. It is smaller, quieter but still carry a wide selection of items. The customer service is good, although there are some cashiers that have been working there for years and they have long faces not happy and it is uncomfortable to see cashiers mad. Just pick a happy cashier when you go through the checkout.
Like this location - clean and good value.
After today's experience, I change my mind about leaving this review. Worst customer service ever, disrespectful attitude toward customers is bad for any business. Best wishes! Past review: Quality of products, well organized..
I was there to buy a Christmas tree and didn't go inside. Decent tree at the best price in the neighborhood
Ok
Always a pleasure to shop there!
Clean, easy, good prices , and they got everything.
Most of the staff are great but it seems like every time we go there their shelves are pillaged and it has a apocalyptic feel. The fruit and veggie section is usually pretty good but most items are bruised and root the next day. Whatever you do, do NOT online shop with them for groceries!!! We placed a 1200.00 order and instead of notifying or asking us they just automatically substituted or left off things. We had to return ALL the fresh fruits and veggies as most was rotten and the fresh meat had a weird smell
A great little place where you can pick up some supplies for your business if you find your self short. Mostly bulk purchases and never to crowded. All over a good experience.
We have missed the selection of groceries during our trip up North so finding a Superstore was very welcome except they had no bottled water of any description available. Walmart didn't either. With all the summer passing through trade you would think they would order more. Staff friendly and great selection of food, cosmetics and clothing.
They got rid of the international section, great job guys, way to be diverse
(Translated) Extra-large parking, well-stocked fruit and vegetable counter. There is also a lot of choice regarding frozen products. The prices are the lowest that can be found among the supermarkets in the village. It also has wi-fi. (Original) Parcheggio ampissimo, banco frutta e verdura molto fornito. Anche riguardo i prodotti surgelati c'è molta scelta. I prezzi sono i più bassi che si possono trovare tra i supermercati in paese. Dispone anche di wi-fi.
How you guys call yourself Canadian Superstore if you almost never sell local fruits and vegetables!? Shame on you!!! Rename it The Real American Superstore.
Just another retail grocery store
Good customer service (when you can find it) Often products missing from the shelves
Not good for first time visitor to this store. Very hard to find park, gave up eventually.
(Translated) Good (Original) Buono
Always out of stock. Staff not very helpful.
Way too large for the amount of merchandise. I don't need to walk past a full shelf of mayonnaise to get to the next kind of mayonnaise. Try to buy bread, milk and Advil in one visit and you have to walk a kilometer.
Great place has everything you need and great quality items for your kitchen needs
I think it sucks that you have to go online now just to collect the points, not happy at all about this I think they need to change it back so people that don't have time to go online and redeem points can still have the opertunity to collect and cash them in.. ???? Not happy we should all get to have the right to collect and use as we want.. Now we don't have a choice.. This is wrong and not fair.. ????
Pink sticker sales rock! I've tried so many new foods because of them.
Quite possibly the worst superstore with the worst workers for a supermarket. Imagine giving customers an attitude for asking a question
Great quality of fruits and vegetables!! Great deals and low prices
Great place great price and product. Also great price match
Very bad produce and even worse managers ????
Clean but a tiny bit expensive. Good when you can get bargains.
new, clean, spacious and pleasant shopping experience can be expected
Always check your receipt, bought one but scan three times, also price wan't right when check out, over charged me about $15
Staff was very good knowledgeable place was very clean and stopped very well of all types of commodities
Great place to shop love the new click & collect service
Huge store with department section and pharmacy, which also has a drive-thru. Selection not as good as other grocery stores. IN ADDITION, while I admit my driving skills are not the best, I won't go to this store after dusk as the back of the parking lot and navigating the road up to it is way too dark for me to drive safely.
The PC express is a ringing gonger. I easily could have shopped for my groceries in the time I called them to tell them I was here until they came to my car. Awful
It was clean. Staff was in the aisles stocking the shelves. I went on Saturday evening and the eggs section was lacking. There were broken eggs. The check out was fast and the staff friendly. They had a great section on the natural aisle.
Super
The click and collect is so worth it. I order and the b.f. picks it up on his way home, and if I don't have time to make a list there is a quick order button and it orders my most common items.
Lots of parking. The sales are great. Like cooking onions $1.98 for 10 lbs. Large selection of meat, fish, breads, produce, large selection for Weight Watchers, and prices are reasonable.
I Was in the health food section this time looking for stuff that my daughter needed for her healthy cooking class at school. Ran across one girl who had a scanner cause I could not find any thing on the list ????. She introduces me to a gentle man that has been running this section for over 10 years. To keep it short between those two I-found everything and learned a hole bunch more. So if I was in the healthy food section, what is the other section? Not healthy?
It's full of great deals but some of the staff was less then helpful at helping me find where stuff was. It's a huge store not good for grabbing one or two items but for a huge trip you will definitely save money.
Great store. Has almost everything you need. A wee bit overpriced but has plenty of selection.
Good prices and the selection was pretty good! My favourite check out gal, Joy is always so friendly and helpful!
Great place together good deal on your groceries. Definitely cheaper than Safeway
Best Superstore around. Excellent staff, atmosphere, and product selection.
The staff could be a little more friendly
Nice store, its a little smaller then the usual Real Canadian Superstore. Which is nice. Not always a fan but I like this store.
Mk wonder its called stupid store....
If you don't have a PC points card, get one. That is just an amazing perk on top of a great shopping experience. Staff is great, store is always clean and stocked. Wish they had more toys and kids clothes to choose from but not a dealer breaker at all. Somehow this Superstore makes shopping seem relaxing!
The have ample of everything. Will go back again
Went yesterday. Store was not as busy as other locations I went to however I did find numerous empty shelves and some items were very limited.
You go there for the prices, not for the experience... Like a Walmart for food
Spacious ,great variety of fresh foods,convenient location,seasonal stuff
The store is usually not too busy, and the prices are good, cheaper than some of the other stores I've been too. Their selection on plant based products is similar, if not slightly larger than other stores. Although plant based products sort of have a dedicated section (they're in with organics), some are spread throughout the store, which makes it easy to miss products I'd otherwise be interested, or forget about something I wanted.
Not only can you get anything you want inside, there is a great area outside, at the back, where your dog can stretch it's rear seat stiff legs, getting a few "doggy wants" back there. ????????????
Didn't like having to have a loonie for the use of the shopping cart, other supermarkets do not require a coin.
Totally Mismanaged place , to prove it just go to grocery section and pick about 12-15 apple gala , when u reach at checkout you will came to know about different varieties of apple gala ( this is BC gala , this is royal gala , this is BC gala but it's green sticker and there is another one with red sticker) , moving your cart thru checkout aisle is like you need to have a particular class of licence , they are so narrow .... For more add-on you can go to experience yourself ... Gud luck ????
PC Financial dude is condescending, arrogant, patronizing etc., ad nauseum!!!
Wide aisles well lit. Good bargains too.
Prices are marked up for the exact same products compared to the Vancouver store locations. I read a previous review of another person saying the same thing, and well....after checking it out myself, I have to admit, IT REALLY IS SIMILAR TO SAVE ON FOOD PRICES!!! The plus, its brand new, clean, underground parking is a plus for the 11 months of the year it rains .......the cashier was closed and said, "no problem sir I will take care of you and then close down". That was nice. Walmart is directly across the street from this store.....I won't be surprised if the SAME products are cheaper there. 3/5 stars for the RIP off prices......not fair to us, we already get ripped off living in BC enough.
Everything you need! My kid has a lactose intolerance so I love being able to come here ( one spot stop) and be able to get lactose free cheese, milk, butter and even yogurt. Yes it can be a little more steep but worth it since I don't have to drive around trying to find all these things. We've been coming here since the pandemic began because we saw how careful they were at keeping everyone safe:) also, love that I can get clothes or toys for the kiddos here if I need it as well. It really does have everything from cleaning supplies, party supplies, groceries, ready made food, clothes, meds, kitchen and even toys ( kids favorite spot) Thankful I can price match as well. I enjoy coming here:)
A cafe, a fitness centre, and a medical clinic on the second floor. This is a grocery store of a different sort ???? Also, tons of food is in stock!
It's the best grocery store they need one in Brantford. Very clean and organized .
The customer service here is fantastic, quality of produce... not so much. We bought a bunch of produce a two days ago. Now its growing mold all over it
Debit machine at this location is frequently out of order cash only, extremely inconvenient in today's society. cheers!
Great service
has driveable carts but they are in a very inconvenient place for people with mobility problems. they should be available at whatever door is nearest to disability parking. dislike that they switch up where items are in the store. I've never bought more wondering trying to find what I need. Please just keep things where they are so it's easier on customers.
Lots of variety.
Best price on Hawkins cheesies!
I frequent this store frequently and for the past 3 months have used there awesome click and collect service, its great for families and business owners needing to stock up on products and buy things in bulk. The app has improved greatly and it makes shopping convenient and seamless.
Overall this is a great supermarket when compared with other Real Canadians in Metro Vancouver and the Fraser Valley. It never seems too busy unlike King George, Marine Drive, and Abbotsford Real Canadians. But it doesn't carry all the items I want that other locations have. Further, as of November 2017, this location doesn't have the Click & Collect service. Which is a great service. But overall it is good clean and bright shop that never seems too busy.
I can’t believe how oblivious the employees are, this is an opportunity for employees to step up and be leaders by example, to many epic fails as far as Social distancing not giving the customer me the right of way , no I had to stop and they still walk right passed, worst was leaving the store after paying there is only one way out and there were 2 employees standing next to each in the middle Of the only way out I stopped gave them a hairy eye ball duh move the f#%¥ out of the way! And get to work! Management has seriously dropped the ball if this is how you run your store doesn’t give me confidence that you are taking this serious and taking any xtra safety measures behind the scenes, step it up SS
Staff are very helpful, and the place is also out well. There are some difficulties kindling certain items like udon noodles, they're in …
Eating out can get expensive. Worth the stop to pick up staples. Prices are comparable to across Canada.
This is a large all in one grocery store offering food (prepared or not), housewares, alcohol, pharmacy, and even cellphones. It is well lit inside and out and has a large parking lot. Produce is usually fresh and the have a great selection. I wish they had more plastic free packaging or at least an option for people trying to cut back on plastics. For this reason I gave a four instead of five stars. Bathrooms are clean and wheelchair accessible. When you get there stop by the hot counter for a fresh coffee well you shop!
My favourite place to shop! Lots of choices as a vegan :)
Not many people in the store, everyone wearing masks and everyone being friendly and saying or waving HI. Found everything I needed and out in 10 minutes. Wish they had a decent international food section. They stopped carrying a lot of things at this location, so London location is still best for our groceries, but general groceries can be found here..
Very good customer services especially Sarah and barb who work at St-Thomas, Ontario Superstore, they pick up the telephone too quickly and they are very friendly and a good Customer services type I strongly recommend Superstore in St-Thomas Ontario to everyone
Large store , variety always matter ,kids stuff is cool /Awesome service.
I like because they have everything food for the family
A lot of variety of winter clothing and shoes
I like this Superstore location as it's not usually as busy as the other Superstores in the area. Not sure if this will always be the case in the future as lots of housing developments going on around the area. Parking is great as they have lots available.
Absolutely LOVE shopping here. Best deals in town on most food items. Great non alcoholic beer/wine selection. Always get a free gift when I shop there!
Not enough stock sometimes
the place is clean and tidy and shopping was a breeze and did not have any trouble finding stuffs i was looking for. The price is awesome and getting most of my groceries on a sale price. Fresh fruits and vegetables are also a plus.
Great store! They have pretty much everything you need.
Sizable interior. Outdoor parking. Neighbouring various competing grocers, including Walmart.
Price matching great. But won't honour their own policy that if price is wrong on shelf item is free.
Great selection and well kept store. Needs beer fridges. I cannot stress that enough
many ingredients and convenient self service
Big selection, reasonable prices, clean.. Very nice store..
Like shopping here !
We have been ordering our groceries online for pickups recently and love the whole process. For 3-5$ it's the easiest way to shop. The produce has always been as good or better then I would pick out, and if there is a substitute item they call to confirm the replaced item and pricing. The staff will then bring out your order and load it into your car, hand you the payment machine and wish you well on your way!
Polite and helpful staff all following covid guidelines. The grocery pickup staff don't make the best decisions when picking your food though.
They have been resilient during this outbreak. Very customer centered service. Shopping is much smoother.
Well stocked, everything is fresh, and they're almost guaranteed to have what you need, even if it's fairly specific. You'll almost never have to ask for help from an employee because everything is easy to find, but if you do, I've found them to go above and beyond. Our main grocery store.
Great place to shop in Simcoe. Store is kept up well and staff are great. Plenty of parking.
Always helpful when prove matching. Always knowledge and friendly. This place is by far my go to place for produce as it is always fresh. They also have a whole foods section which is important for me as I am a vegan and places like Walmart just aren't there yet when it comes to whole food living.
Great! Got everything I needed and then some. The shelves are always stocked and prices are always competitive.
I would give zero star for the service if the option available.people coming there to purchase only not for getting humiliated by your staffs.Please train your staffs how to respect the customers. Be consider, Self respect is important for all humans in anywhere.
Fun shopping and good prices
Great grocery store.big clean large place to shop in .always have what you need
Superstore. What's not to love?
There is no one enforcing the mask protocols. I will shop locally for groceries as the local grocery enforce the mask protocols.
I love Superstore! They have the best prices in town noone can beat their prices. Sometimes there out of stalk of a lot of things! But hey, we live in a pretty big town, some call a city and have only so many stores!
Shopping was a breeze, check out was fast, tellers were very helpful..
One of the only stores you can go to these days where a simple "no thank you" to the mask bully at the front will get you in. No arguement. Quality, selection and prices are good.
Clean. Ample parking. Friendly staff
Big selection of grocery, produce, deli, pharmacy, kitchenware, clothing and cosmetics. Pretty good prices as well!
Love this location. Lots of parking/carts available. Aisles are nice and wide AND they have an insanely large deli section. If you’re a cheese fanatic like myself you can easily get lost in the sauce of their cheese selection. Their bakery section is also huge. They have a large variety of vegan/gluten free stuff as well if you need to dabble. They have a beauty section, an outdoor area and easily 15+ aisles of home goods. Their Joe Fresh section is always nicely stocked and tons of variety but is closed currently due to covid. Regardless, just overall a great location. Self checkout is always monitored, so if god forbid the machine decides to test your patience, there is always someone close to help you out. That’s what makes this a 5 star for me. Keep killing the grocery game you majestic establishment, you.
One stop shop!
Their shopping baskets are always disgusting, gross and filled with crumbs or sticky stuff. Clean your shopping baskets! Especially with Covid.. so gross
Wonderful grocery store in the Grandview Corners area, perfect for those looking for healthy alternatives without the chaos and hustle and bustle associated with Walmart or other stores similar!
Nice store lots of variety of Food and big store
Bulk food has changed in a way that no longer serves me. Was the only reason I used this store. We can blame covid I guess, but still doesn't change that fact that this place is now basically useless to me.
This location offers a great parking area, not as busy as all the other Superstores around. It could be becauset it's a fairly new location.
Is very difficult to find the product. They change location of the product frequently.
Tons of goodies!
Clean store, friendly staff, groceries at competitive prices, and Canadian ????????
They have local bc wine at great prices. Stopped in to grab some berries for a smoothy and grabbed some sushi for lunch it was fresh and delicious. Love this store.
Good shopping experience. Reasonable pricing too. However the price label are never kept correctly. Especially in the vegetables and fruit section. Cashiers are lazy. Twice I asked them to look up my points card with but they refused.
Why are you always sold out of diesel. Drives me bonkers coming in from Alberta and we try to hit the gas bar and fill up but they are always sold out... I like to hit skoogies then super store when I'm coming in from Alberta. But I guess have to fill up somewhere else.
Love this place you can buy everything here
Hood selection of products, but you seem to pay more than other stores in area. Good rewards program.
This has become my favorite store to shop at. They almost always have what I need and they price match plus provide coupons at the front of the store before you walk in to start your shopping. The staff are friendly and helpful. The bathrooms are some times clean. The food is always priced not to bad. Sales here are also good.
I love shopping here, it's a wonderful store. The staff are fantastic and always willing to help you find everything you need.
Cheap, nice ethnic section with coconut cream and real pork rinds. Dairy and meat section has let me down 3 times. Twice I had dairy go bad before expiration date and once I smelled something foul from the meat. I go back because the of the bulk selection and cheap canned lentils.
Very good shopping store. Staff are very pleasant and eager to help you
Nice and organized as usual. Great product and brands options. Service was nice and prices are better than other grocers. Always recommend.
This store is great for all your grocery needs
Great place to shop. Best prices, clean windows and aisles. Large enough signage for my old eyes and super polite cashiers. Ty
This place has everything anyone could want or need! Organic & Ethnic food selections are the best in the city.
(Translated) Shiti (Original) Shiti
Good location with good selection of groceries.
I love PC points. I don't really love that you have to buy how many they say to get a deal.
Good grocer for large volume buys
They have everything that is in American stores. But they lack the more Finer Things like blue cheese. But the prices are very outrageous compared to American foods
Good prices n deals. Shoppers are good at keeping their distance n workers wipe down everything which is nice especially during this covid 19 pandemic.
Excellent selection, excellent service , was very impressed that the line moved quicky and the store had a staff member directing customers checking out to different tills. 100% satisfied Diffently will shop here again
Best one in the area. Bigger store and broader selection. Check out gal was very friendly and personable.
This is the store I visit most often. It is clean and I have never really had a problem at this store. Update: I have been quite disappointed at the lack of mask enforcement here.
The prices are pretty good, and geared toward the average income family. Their credit care incentives are worth checking out. The staff attitudes are better then Safeway, Sav-on.
I love the points ...people are really nice. Clean clean store!
Big Chain grocery store has clothes and Sundries, huge facility the house just about anything you could possibly need in your home the meat and bakery are average and the vegetables are fine
Handy location but way too big of a building, inside there was lots of wasted space everywhere still had everything we needed for our road trip though
Great produce selection, meat department had plenty of choices and best prices in town
Prices are reasonable, always sort of well stocked but cashiers and other workers are always super friendly.
Very clean store
Nicest one I saw. Very clean and very bright. Probably the first one that ran out of lactose free milk first
Has most things i need
I shop there all the time. Many tills open so check out is speedy. Great staff and prices are reasonable
Always seems to busy. I've gone at multiple different times during the week and weekends. It's always quite busy now and a lot of the items I normally buy aren't stocked as often. I really dislike how they will just highlight a price in yellow to make you think it's on sale (it's not, I go often enough that I know the normal price). Some of their PC brands have been horrible, like Coconut Milk Kefir (tasted like thickened water - absolutely no flavour or even a tartness that Kefir would normally have) and recently their Gluten Free hamburger buns I purchased were hard and freezer burnt. (I made the mistake of not checking them before I purchased). Make sure you check tags, prices, and the quality you are purchasing if you can. Otherwise you may be SOL when it comes to your groceries.
Wish they would stock more of their sales items. Often out of stock. Shopping carts in the outside corral are often sticking so far out that it blocks 1/2 the lane.
You know normally I wouldn't write a review for a grocery store specifically, but I feel that our superstore in Simcoe deserves it. We've been shopping here long before this pandemic began and it's always been a neat and tidy store, and now with all this craziness with Covid-19 they managed to keep it all together. I've shopped at other grocery stores around town and some don't make you feel as safe as superstore does or keep things in order (such as someone helping you find a line to check out in). Good job superstore and keep up the good work.
Best supermarket in town. Lots or parking. Everything is brand new
Great store! Always have everything you need and the produce is the best for freshness!
Pretty good grocery store... They usually have what I'm looking for. Sometimes they get busy, and run out of stuff, but I'm not going to hold it against them!
Super friendly staff
Busy place. Nice and clean. Love the fresh meats and bakery.
Good store but I have a problem with the security and safety of female employees. I come through a lot and notice that female employees are harassed and spoken to inappropriately an alarming amount. I definitely feel that every worker should have the right to feel safe and comfortable at the work place so these occurrences are simply unacceptable and the managers/security need to make more of an effort to prevent these situations whether that be hire more security, start banning disrespectful customers or whichever action needed because female employees deserve to feel safe and this is a very serious issue.
Staff are super friendly, best part about the store!
I do not feel that they have brought in enough Christmas decorations this year
Unfortunately in my opinion, Superstore not providing any type of bags, now forces me to go shop somewhere that will have some readily available. Therefore I purchase less items when I stop by on my way home, especially if I did not have the opportunity to bring a bag. So basically I get to save on buying extra food, and only buy what is really necessary and which I can carry without a bag.
It's a good place to go to for all your needs, though traffic can be a bit of a headache during busy times. Also when going to checkout, lines can get crazy long, I always prefer self checkout. Unfortunately when I went to the eye care centre I had to leave and come back twice because the store had closed down but it was still within hours of operation.
Very clean and very well lit .
It was okay. Didnt have soup :(. Maybe next time.
Don’t love how busy these stores are but they have great selection, including organic and specialty foods.
You have a lady in the bakery department name Harjesling. She is truly a professional. I've ran 30 restaurants in my life time and I dont have them anymore. If I did I'd hire her in a heart beat as my manager. Thank you to her and her customer service was outstanding.
I'd rather go somewhere else where I don't feel rushed having to bag my own groceries. Also produce is hit or miss.
i love shopping there there produce is always fresh and there meat is the best
Clean store, friendly staff, stocked shelves.
Great store to shop in. Large isles. Very clean. Lots of variety, food wise etc.. Prices not always the best. Still prefer to shop here most of the time.
(Translated) Has everyone wanted it. I went to buy camping things. Specifically a bear alarm. Very friendly staff (Original) Tiene todos lo buscaba. Fui a comprar cosas para acampar. En especifico una alarma de oso. El personal muy amable
Reasonable prices, helpful staff. Thanks for being there!
parking is great, isles inside are massive in comparison to other locations. They also have a large BC Wines section! Items are almost always in stock, the facilities are clean and staff is incredibly friendly and helpful.
Has everything, good app
I have no idea why you would buy groceries at Walmart when this store has better prices, better parking, better selection and way better staff.
Always a quick visit here no matter the time of day. We went on a thanksgiving weekend at noon on the Saturday and we were no longer then a usual 1 hr weekend trip.
Wow it's nice to see you follow the ontario rules about wearing masks while in doors i was just there and a lady and her two kids shopping and no masks at all on any of them apparently your so corporate that the rules don't apply
Good prices for the area. Missing a ton of inventory when I was there on a Sunday.
There are still no baskets at the store. Also there is no cell signal in the store (WHY) - you have to go to the front of the store to send a text/photo or make a call (for example, if you need to get something for someone and want to check with them). The "free wifi" is terrible.
We do all of our grocery shopping here. We usually don't have great customer service. Today we had Kathy check us out and she was FANTASTIC. I will wait to the back of the store if it means we at getting served by Kathy! The store itself is usually pretty clean.
Probably the most complete supermarket outside of London, everything is here. Nice to see Joe Fresh, and wine on hand, as well as drycleaners, pharmacy, even healthcare. Good selection of fresh and take-out foods, as well as meat, fish, deli counters. I rarely feel the need to make the drive to London for groceries. Checkout can be busy, even with self-checkout available. Good all-round destination.
Always clean and fully stocked big parking lot with lots of carts as it’s quite a pet peeve when you can’t find a spot or a cart fresh as can be for produce and not badly priced
So many grocerys. So many lines.
Basically a more expensive Walmart. The bank they have is good if you don't like monthly fees.
Awsome
Friendly staff parking is always available and convenient store hours.
Superstore seems to be holding the line on price increases better than Save-on-Foods (Jimmy Pattison likes his $$$ apparently)
Good place for grocery.
With a family of four, shopping at Superstore more frequently has become a necessary evil, one I do still try and avoid where possible. Meat is okay, produce is garbage, but many of the people who shop there are the worst and is why I try to avoid.
Shopping
whereas many other supermarkets have been sloppy with covid-19 protocol Superstore has taken steps to wear masks, clean surfaces and encourage social distancing. We have always felt safe there.
My favourite place to go grocery shopping. Reasonable prices and I can find all I need. Also, it is less busy than other branches and very clean with friendly stuff.
Great selection, fair pricing, usually not too crowded
Amazing place! Always fun to earn free groceries with the PC Plus program. The mobile kiosk was super helpful in helping me upgrade my new phone. Personable staff and quick service!
Lots of selection no matter what you want to buy. Household, clothing, gardening items. The store is always clean and the staff is friendly.
We love superstore! We love the PC points , the cosmetic section , the lotto center , the produce , The meats , seafood , on and on ... Probably has one of the best Uscan areas I've used ! This store keeps us well fed!! Thank you very much.!!
Lines are manageable. Staff is nice and effective. Store is clean.
Clean and friendly, produce is fresh and meats are grade AAA. Prices are totally reasonable for weekly shopping. All tills open concept eliminates lineups even at the busiest times.
We just tried the new service of order on line and pick up. This is the best thing ever. They brought our order to the car. And we're so accommodating. Nothing was too big a deal
Amazing store with anything you need and prices are great. The staff are always friendly and parking lots quite clean
Super crowded and no social distancing happening at all. Plus staff are all over the place with huge carts stocking inventory - why does this need to be done on a super-busy Sunday when your store is full of customers?? And then we have to move out of their way or navigate around carts blocking aisles and merchandise. So annoying.
Great place to shop & lots of great deals. PC express is an awesome service as well!!
Even though it was close to closing time the staff was friendly. I went in just for a few items. Only a couple cashiers working but they seemed to enjoy their job.
Best selection on groceries! Amazing healthfood section. Household items, clothes, gift wrap/card section, toys, outdoor living and a drug store.. what more do you need from a grocery store!?
Superstore is the best place to shop for groceries due to the low prices and good atmosphere. Much better prices than Safeway, much better atmosphere than Walmart.
Great staff and great service. Best I've been to in B.C.
Never staff available if you have questions, and constantly out of stock in staple food items.
Always clean and offer great produce and NATURAL products. A great selection of Organic and dairy free products which we use daily.
I like the store however the supply and stocking of food is lacking. Went in on Sunday at 4:30pm. The store was out of carrots and chicken. These seem like staples that any grocery store would have at any time. Although my grocery list was small walking around the store it was evident that the produce and other areas looked as if many items were missing and had extremely low supply. I've noticed this on many occasions and especially on weekends. Can't say I've ever been to other grocery stores that let so many items deplete to such minimal levels of stock.
(Translated) Mja aa gya padke full njare. Ajo baste chk ke india aaleyo (Original) Mja aa gya padke full njare. Ajo baste chk ke India aaleyo
Location is great, parking is always fine. There's often enough staff, and the food is usually fresh, other than the seafood section, which usually has food that expires the next day. I would recommend coming here to get your groceries, but nothing else.
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Cheap smokes
You can find HALA food is there
Pretty consistent experience though I find customer service to be lacking compared to other comparable stores. A little customer acknowledgment and friendliness go a long way.
Check out is always a struggle
(Translated) Of the best prices in the city. I go whenever I need something and for my daily purchases. (Original) De los mejores precios de la ciudad. Voy siempre que necesito algo y a por mis compras diarias.
Competitive prices. They also offer price matches as well which is great. Another benefit is getting PC points.
Fantastic location. Very large store in a small town.
Totally disappointed with the under 25 express lanes. You use to be able to pay cash for the items u bought ...now it credit card and debit only. What the heck i have to stand in a lineup to buy one or two friggin items so i can pay cash .....not happening. I guess i will go else where.
Nice and clean. Great selection. Good sales and all our household needs. Friendly staff and lots of check out lanes. Our checkout employee this morning was Britt and she was especially congenial.
The shopping bins where disgusting today.
Best selection of groceries in area. Decent prices, ample parking, add cashiers to serve customers when needed. Has self check-out but it is not forced.
I Always enjoy the specials and the selection here.
Great place to shop with a large selection of goods at reasonable prices
Had some really good prices in house hold stuff worth checking out.
They've rearranged the shelves again. I really hope this'll be it for a while; rearranged shelves translates into longer shopping trips as I go in circles trying to find the things on my list (that I put there in the order I'll find them in the store for efficiency's sake). The only good point is that I get more steps on my pedometer as I relearn where things are. I like RCSS's competitive prices but can't understand why SDM's prices aren't the same, since they're owned by the same company. It's ridiculous how much more expensive many things are at SDM compared to RCSS; often 50%! I'm not sure if they treat their staff very well, either. I've witnessed grumbling from a few - one for being told she wasn't wearing her hair right, another told me to lie about the number of limes I bought, since they're overpriced (I didn't!) and a general sense of unhappiness; rarely big, bright smiles and happy voices. So overall, RCSS is a great place to shop with the best prices, decent quality meat and produce, and much of what you need in one place. But there are a few areas of improvement to work on. Oh yes, and clean the floor of the cooking school - dust bunnies everywhere and sneaker skid marks all over the floor. Makes you wonder...
The produce here is amazing. They have a pretty good natural foods section as well. From the other Superstores around the province, this one is pretty friendly. The cashier's are often smiling and relaxed. It's a nice change from other Superstores I've been to.
Very clean and product is always available.
Best place to go shopping. Clothes and food all in one place. There employees are unionized, and i believe a workplace deserves these rights.
Burned by exploding battery from electronic cigarette while walking into the store. All the employees were very helpful until the paramedics arrived. Thank you.
Ham is $$ awsome price right now plus Christmas cake good price plum pudding great price check it out!
Went grocery shopping yesterday. Saw 2 employees not wearing masks while stocking shelves. Witnessed another employee pull down mask to talk to another. Also saw employees not covering noses properly with masks. Disappointed to say the least. Will not be shopping here again as I'm concerned for my health and safety.
Great selection of different items from all over the world and lots of great ready made or easy to make things from PC brand, electronics section is a little bit skimpy but I guess can't expect a huge selection in a grocery store first store but overall clean and tidy and good staff all around.
Easy to find groceries relatively good prices
I went late evening when it's quiet that's the best time.
Similar to BC stores
As far as Canadian Superstores go, it is the nicest I've been to in the area. No dingy like some of the others. If I have to go to Superstore, I travel out of my way to go to this one.
It's a large grocery store. Friendly staff.
Over priced and very corrupt. Sliding money into the pockets of politicians to prevent competition sprouting up. Politicians deserve the primary blame but think of the jobs, wealth creation and increased choice of quality goods available to the consumer they prevent. The Walmart on south east marine drive would have only benefited the community. Shame on you.
A huge selection too choose from here. It's only downfall is customer service. The lines are barely ever all open and the line ups can be brutally long.
Great selection of everything but not enough cashier's during peak hours! Even self serve check out is minimum 20 deep during those times.
Great place to satisfy your hungry stomach. Whether for a simple meal for yourself or a elegant feast to feed the community this store has just about everything you need. The produce is usually good. There is a variety of other things at the store as well: glasses, sushi, seafood, prepared foods, etc.
every thing you need. bumped into a friend from the past there today and had a blast. good prices deals change a lot.
Dirty aisles, hired security very unhelpful and arrogant...hired security always on their phones ...hire a better service hired security are all teenage kids...a joke.... Or better yet get rid of hired security all together...
Loved the selection
The staff are very helpful, the prices are good. Great underground parking for bad weather. With a great food selection. I just wish that they had more cashiers and open later at night.
Very good ????
They have recently remodeled the store. I enjoy shopping there for the fresh baked goods!!
I wanted to thank an employee (the man's name I didn't catch). I was shopping yesterday (at south surrey Superstore) and while walking to my vehicle I accidentally dropped a milk jug I had just purchased, the milk smashed everywhere! This employee not only offered to replace my milk but when he delivered the milk to me, he also offered me a tulip and this small act of kindness made my Mother's day. He went above and beyond his duties and I value that customer service experience. Thank you :)
I loved the huge variety in products.
The deli workers are always miserable women who are extremely rude and seem to hate there job. Just because you're unhappy about where you work doesn't mean you need to take it out on those just wanting some lunch meat. I am always left feeling awful inside after these interactions.
Best prices in town. Some items aren't in stock but wtv I can find substitutes. Cashiers are fast.
Staff aren’t the most knowledgeable. Had to go find stuff with no help as no one knew where anything was (it was hard enough to find a staff member to ask for help in the first place)
Just like my Real Canadian Superstore back in Kitchener, Ontario!
Good variety and helpful staff. Pharmacy staff are exceptional, very professional and helpful.
Busy place, good selection of stuff, long lines but they moved very fast. Helpful staff.
We’ve been using the click and collect since it started. It was pretty hit and miss for the first couple months but now with better staffing and more experience, we use it regularly with no issues. We generally pick our own produce though and add it to the order when we arrive for pickup. We use their point system as well. This gives a load of free groceries one or twice a year.
I find Superstore is the same old same old, and they never did resolved problems they are well aware of 2017, and a 2nd letter from 2018. But small improvements in some areas, today. I still don't trust their prices and I only do minimal shopping at this location. Only one same staff member left and I can only hope for zero, the new staff are just that, NEW, with no bad habits.
Good
Prices are cheap cause they have alot of buying power over save on and safe way. Can be confusing finding everything
Good prices but this store always has half filed shelves. Most things sold out. I know its the Yukon but trucks should come sooner than every 6 weeks.
Good prices, good selection of items and great staff.
An apple is an apple, where ever you buy it..but the staff..there is why people shop superstore.. Josie? Phenomenal..I wish I knew his name, a young bald man..again..phenomenal..in fact, all the staff I know there from shopping are kind...and exceptional..not because they have to be, but because that’s who they are.
Outstanding service and do not discriminate those with exemptions
Clean and not as busy as the other Superstores in the lower mainland. Pleasant surprise!
This is the best of all the. Super stores. Clean. And well stocked.
Good food, groceries are getting expensive every where, here is no different but it is fresh, you dont have to watch your expiry dates. Food Basics is cheaper and almost as good
*Update* Regarding an online purchase - NOT store specific. My husband and I purchased a patio daybed online. We had several issues with the product itself and requested a refund/return. It was granted, but took a frustrating turn when trying to get the product picked up and the refund issued. Long story short, I was able to get a hold of Chelsea through the Loblaw facebook page and she was absolutely wonderful. In less than 2 days, she was able to not only get the product picked up from my home and my refund issued but, she went above and beyond to ensure the process ended happily. She gets two very enthusiastic thumbs up! :) Thank you Chelsea!!! I will happily continue to shop with Loblaws/Superstore thanks to your outstanding customer support and care.
I didn't buy anything. It was clean and had nice stuff. Just nothing I needed at this time.
Great store service was great
Lots of parking. On our way to and from school. No snack or coffee area.
Vernon Superstore is one of the cleanest grocery stores I've been in.. Produce always looks fresh and that's important to me
Great produce and great prices there clothing section rocks for kids to and sometimes u find really good deals on them
A big supermarket, literally I can find all here even the rare item of fresh ingredients i.e curry leaves and variety of tofu. They also serve great selection of fresh snacks dumplings etc The staff is friendly and accommodating mostly the item is sold o it quickly but that doesn’t stop me to competing back again or even ask when it refill hehe the atmosphere and the people just great to do your groceries here The cart sometime stuck and difficult to use the just push hard 1dollar throughout and don’t forget to collect by return the cart in place
Nice large store. Organized well. I was a bit disappointed in the empty shelves in the back of the store.
Prices are no better than Save On Foods, Walmart of Safeway. They're out of stock often and don't bother to replenish. Want butter for baking? Too bad. Want eggs? Take the huge empty tray in front out of the way yourself so you can access the stuff deep in the back of the fridge because someone else didn't do their job. Same goes for the milk, do it yourself. And btw, the 4 litre of milk you're about to buy expires in 4 days so you'd better get drinking. The eggs I bought from there I threw away because there was mysterious little black things that looked like bugs in most of them. The produce is not fresh, most of it rotten and should be replaced with fresher produce.
I'd prefer Costco, and for food shopping I'd prefer Save on Foods
Ok. Pricy. Best selection in town. Good produce section with best variety in town.
It is a supermarket!!
Love self Checkout and they had what I wanted!
There Customer service and Covid Protical needs a lot of improvement.
A clean and bright Superstore. It's not as big as the London ones, but it's big enough. Just about exactly right. This location also offers online ordering and pickup.
Nice staff and a clean store. I find the produce is best eaten asap!! Unfortunately there tends to be people harassing me for my cart looney somewhat aggressively. I find it very intimidating.
Run of the mill
I do most of my shopping at the superstore. Good selection and parking.
Went shopping and they were out of chocolate milk. How do I reward the effort of shopping if they are out of chocolate milk?!?
Aside from the prices which while lower than most still seem high. The staff has always been friendly and knowledgeable. Rarely do we have to wait long at the check out and the customers (unlike at the previous Superstore we shopped at in Richmond) are overall polite and considerate of their fellow shoppers. The store in the main is well stocked and clean.
Great store, always come here for grocery shopping
Store is not very clean ,entrance is dirty, milk coolers are filthy, staff not happy , must be management, staff always talking to each other and don’t seem to care about customers, we only go here because of the point system it’s pretty good , but we may change our mind there are cleaner and friendlier stores in Vernon , send several emails to head office but they don’t seem to care either , I do not leave reviews often but I hope they see this and take some action!
Friendly staff, rewards program, great selection of lactose-free products, large health section, food, housewares, clothing, pharmacy, all in one place ...order online & pickup too! Very convenient.
It is, well, was, a good place to go for basic groceries, but since COVID19 the shelves have been mostly half empty with great loss of variety. One won’t be getting all that one wants/needs til this pandemic is over I guess. It’s not a bad store, just not so good times. Update! Shelves are much better stocked now.
Love this superstore! They have everything! A bit expensive but otherwise a great place to shop!
Best place for gas in Penticton!! I get 8 1/2 cents off per litre with Presedent's Choice Mastercard.
Well organized and very clean and friendly helpful staff
I love shopping here they have scooters for handicap people another 4 would be awesome.any store like this is lovely always clean staff are so pleasant and very helpful the best place to Visit to darn bad. There is none say in castlegar. Or Nelson east kootney have a real candian superstore. Can you imagine all the people that would benifit due away with the whole dale place and put in a real Canadian superstore. WE ARE. WORTH THE CHANGE TO GET what. We need and i think. There would be alot of happy people. Who would benifit having a. Hudge place to get so many needs met..at the same prices. At every. Canadian super store..
(Translated) Gone (Original) Ido
Prices are too high for most products when you can get the same items at Walmart cheaper. I find alot of their fruits and vegetables go bad fast too. Their meat selection is pretty good.
I lobe how they have some stuff here I dont have to go to London for! Clean, friendly staff and seasonal section.
They have everything you need..except car tires. Lots of open checkouts. Great looking staff. Soooo much stuff.
Store is finally getting busy enough to maintain fresh produce. Newer store and clean.
Its unfortunate we have to be subjected to watching live crab and lobster wait to die sitting in dirty tanks. End this barbarism already, its 2022.
Great staff, pretty much has all the groceries you need, with a selection of ingredients of different cultures. Best place for asian ingredients if you live in st. Thomas.
It's a great place to shop because everything is there and the staff is very helpful
The superstore is great it is a one stop shop for all things under the sun.
Friendliest people you could ask for. Always wanting to give a helping hand. Love this location.
Good location. Lots of cashiers on staff. Busy though.
Was good as always, but no suckers or my favorite hard candy :(
Cheaper products but store is large cluttered and devoid of feeling. You just want to get out before it suffocates you. In addition this is a company which has no morals. They have a live seafood of lobsters,crab and other fish to be taken home and cooked alive. I have zero respect for such companies that abuse creatures.
Good selection of fresh produce & very competitive club size prices. Very clean store.
Great pricing on lots of items!
Clean and spacious. Good selection of health foods.
Clean store and usually well stocked. Some staff are awesome like Alex, the produce manager and others... not so much. There are a few lanes that are over crowded with bins and displays. I find the produce section is usually well stocked and items are fresh. Maybe a basket with free fruit like banana and apples.... My kids love the free cookie they get from the bakery. In the end I am pretty happy with my shopping experience at this location.
They always have what I need. The pharmacy people are extremely helpful and nice people. I will always go back when I'm in South Surrey.
The stores are doing the very best they can. I got in, picked up what I needed and was put the door. Everyone was cordial and no issues
The produce is uninspiring, the prices are low, but I felt the quality was too low for my preference.
Decent health food Isle, needs more keto options
It's a superstore, it's big, always have pretty good value/deals what more do I need to say.
I was displeased with the customer service at my visit yesterday. Acknowledging your customers goes a long way. Greet them ("hi" will suffice), let them know you'll be right back if you have to step away for anything, don't stop bagging groceries to read a note from your coworker then turn your back to them and let them finish up (especially when you took your time bagging all of the previous customer's stuff while cheerfully chatting with them), and a "have a good day/night" wouldn't hurt either. I really hope my using my status card isn't the reason I didn't get the friendly service I witnessed the customer before me get. I'm giving 3 stars because even though my most recent visit was disappointing, the cashier on my visit a few weeks ago was great.
Never enough checkouts opened....
Your front entrance has smelled like body odour for years now. Time to fix it. Gross.
They have everything you need and the price is fair and everything is fresh.
Shopping on Fri. Aug 3/18. Looking at different sizes of frozen prawns. Picked up a package and it was NOT FROZEN, it was DEFROSTING, picked up another package, same thing, DEFROSTING. I spoke to the service rep. at the seafood counter, said that these were defrosting, all in that area should be checked as someone could become ill. He took away 3 packages - NOT GOOD ENOUGH. He did not check all of the product. Be CAREFUL WHEN SHOPPING FOR SEAFOOD.. Next time i will report to FRASER HEALTH AUTHORITY.
sometimes I find amazing deals on quality products but mostly its cheap stuff sold cheaply.
Love this store . Very clean and organized . Love the wide variety of plant based options this store carries. Staff has always been helpful
I love the prices and variety of goods but...this Superstore in particular is a disorganized mess. I think it is set up like this on purpose to make you wander through their aisles.
Well stocked, clean store, always quality products.
Never too busy, which is fantastic as it's not a days outing like what Costco has become.
Most check outs were open making it faster to go in and get out
Big supermarket, nice people.
Needs more tills open after 5pm.. when the "parent" rush happens.
Non existing customer service. If you need any help from staff good luck finding anyone. Would have bought several lobster from here tonight but will find a business that actually cares about customers instead.
As Superstores go, this one is quite nice. Organized and clean. You can't help but feel bad for the staff, though. They look like they're not particularly happy with their jobs. A main complaint is that the escalators or cart escalators are always broken. Good store though.
Can be hit and miss with products. Prices are pretty good.
Descent store. Well organized. Clean. Choices are limited but prices are good. Food, clothing, drugstore, pharmacy, photos, ... pleasant and helpful staff.
Obviously new store means clean and organized. Best part is the underground parking, but the overall store is actually smaller. There is no centre isle and they didn't as enough space in front of the registers. This makes for a lot of congestion on the busy days.
worst experience. questioned me about a 97 cent bottle of pop after I forgot a few items an even tho my son cried the person proceeded to check every item after telling I paid for the pop.
Great selection in all departments. Fresh is fresh, quality meats and vegetables.
Does anyone really "like" Superstore?
Always got what I need, spend a little more than I anticipated, but we all gotta eat.
Check your produce from here thoroughly ppl. Their quality has gone so down hill! All my produce goes bad a day or two after bringing it home. Im highly upset with this produce stores quality, there are gnats and fruit flies all throughout the store. I also believe i seen a roach too by their potatoes. Checked their potatoes too and their soggy bags, along with alot of other stuff...... Mushrooms have white folds of mold on them, Zucchini is wet and moldy Onions are soggy and moldy I could go on and on. 1 star sounds too good for them Wish they had a lower rating
Layout is very difficult to find items quickly. Cashiers are not always friendly even rude at times. Challenging to find staff to assist with questions and often are not helpful. Over priced. Many rules to Price Matching. Not a lot of variety.
Fairly quiet with COVID-19 happening. No Canada Post box near store.
The one stop shopping place ... Need it , it's here
Staff here are the kindest and most helpful of any grocery store I have ever visited. Great selection of all goods, especially the health food/special dietary section.
Love this place. Conveniently located, excellent pricing and large variety for selection and services.
Always out of two thirds of my list. Love their store brand coffee beans!!
Superstore pumps all of their meat full of water and then charges customers by the weight. Don't shop here for meats. All of them (chicken, pork, beef ground or whole) are doctored up.
Easily the best rewards program out there. Fresh produce and bakery. Prices not much different than anyone else
Great selection of everything. I like that some of their dairy products are competitive
Very nice and clean supermarket , great stuff , good prices
I shop regularly at this location and am generally happy with the service and products offered. There have only been a couple of times, over the last 3 years since they’ve opened, that they were out of something I had on my shopping list. Staff are helpful and knowledgeable about product locations in the store.
Great selection and quality in produce, chicken and clothing...price point is awesome...
Huge selection, good prices and at times can be very busy and crowded.
Usually have what you're looking for.
Great prices, good quality produce. But, not a fan of new store layout. Kinda confusing sometimes on where to find stuff.
Very nice the don't enforce "masking" on people. Though I have legitimate paralyzed diagraph exception, it feels more like psychological abuse and deprivation of basic right to fresh air. Wake up!
Great grocery store. Tons of products and selection with the added bonus of being able to get home decor, kids toys or clothes and things of that nature. Only negative for me is the grocery pick up crew sometimes does silly things like substitute our dog food with cat food when they don't have our particular dog food.
Hands down the worst experience I have ever had in a super store. When I asked to have a price adjustment done on a electronic item purchased under 2 weeks ago I was told no and to go to the original store I purchased it at... Even offering to purchase one there and return it on the recipient was met with a nope. The only reason I am giving one star is because the nice young man at the service desk was super polite about it. I went to the other store and no problem getting the adjustment. I will not be back anytime soon to the St Albert store if that is how they want to deal with customer service.
They lat to many people in during covid lockdown in my opinion
Such a great variety of items!!
I went to the St Thomas location today specifically so I could get things i can't get a my own small town grocery store. 6 things I wanted to get and not one of them were in stock. Sesame oil, oyster sauce,grands biscuits to name a few .. not impressed at all.
The price is right.....for anything in a box. haven't had luck with the produce or fruit. Dont even look at the meat isle.
Awkward entrance. Good selection of products. It wasn't too busy when I was there.
Superstores pricing can be a little bit crazy and you have to know your prices at both Walmart and Superstore to get your money's worth. Superstore continues to use deceptive shelf labels and sale pricings leading you to believe you're getting a deal when only this is true when buying multiple items of the same product. This seems to be getting worse and it actually should be illegal.
Large local store with good prices and usually well stocked.
Great employees, gotta watch put for other shoppers though, they will walk right into you
Standard basic grocery store, I swear the layout is set up to be confusing.
Always well stocked ,clean and good prices. Never a real long line
Great place to shop always fast friendly service . Love there rotisserie chicken combo meal which comes with two salads and buns. Pharmacy is always quick and busy. Great clothes selection for my son.
Very well organized in such a challenging time. Everyone obayed the rules as good as could be possible.
Since they got rid of most of their international aisle, we have go visit 2 other grocery stores to complete our grocery list. I like having joe fresh in the store, and the home section too. However, the superstore frequently runs out of products. Half the time, there is no chicken, or any other specific product and they it’s indefinite when it will be in stock. I guess that’s quite normal with grocery stores. The staff is friendly, the points program is a plus and I love that they obviously have PC brand. Please bring back the international aisle though. At least chili sauce!
Average superstore... can't find assistance in any given department ever. But that's superstore
Dumping station is Great place to take a dump in Vernon
Love this superstore there is usually never a wait in line and if so its not long and the staff are always cheerful. Big bonus is the store is usually not too too busy!
Great deals just too big of a store
Love this place.
Sometimes I wonder if this grocery store employees human beings because no matter how busy it is there’s never more than two tills open, and nevermind trying to find an employee to ask a question to, because that’s not going to happen. The produce at Superstore is generally disappointing as well. Their clothing section is huge, and they’ve got great deals between seasons but overall, definitely not my favourite place to grocery shop.
Very difficult to find quality meats in the evenings.
Good price good stuffs
Did a very nice job with the renovations. Always have what I need. Wonderful staff.
Amazing store, great shopping experience, great sales and discontinued items. Very well kept grocery department and stocked well.
We are welcome Super Store came. Close to the home. Don't need to go to Newton.
Service is friendly if not particularly swift. The store is huge with good selection but so huge its a pain to forget something and traipse around looking for things. Prices are probably best in town. Good BC wine selection in store.
Very clean and super organized, maybe cause it's New??!
Drove there from Brantford, well worth the drive. Very covid safety protocol aware, follows all the rules. Good selection of products. Some good sale prices going on. Very large store so maintaining the 6ft separation is easy. There are no arrows on the isle floors which is good since customers ignore them which makes shopping uncomfortable in other stores.
Always Great Place to Shop. The Pandemic has Hit this Place. Nice to See it Busy. Some Real Toilet Paper Hoarders Here. You Crazy. Glad this Place is Doing Great Business. Plus You Can get Liquor from the Superstore Liquor store in this Lot.
Decent quality food. Staff are alright and the hot food is usually cold but its very convenient and prices are alright.
Called to see if they carry a specific product. Even with the brand name, they said their system doesn’t allow them to check in their computer and that I’d have to come in and see myself.
Staff are friendly and helpful but there's not enough of them...produce could be fresher and more robust..I sometimes suspect it's a dumping ground for outdated produce from stores located in cities with a higher cost of living..also don't like my favourite brands being replaced one after the other with no name products. Update: produce has seemed fresher lately (11 mo. after 1st review) however, it could be considered a scam tactic that, consistently, with onions I can buy one the sz of grapefruit for $2 lb. , or, to get a small one I have to buy a bagful. This goes for potatoes frequently also. Basic flavouring for "economc" meals will add $10 to the pot. Have to go to another store for these items now. (Btw, proper cold storage in apt.s not possible)
RCSS is a great grocery store that has everything you could ever need. Fast friendly service. They also take great covid-19 safety precautions.
Big grocery store, good products selection, but always crowded
Good customer service! Lots of helpful and patient employees.
Kind of pricey ... very lrg. store ... clothing, house & beauty ... hot food bar ... prepare salads ...
Clean...Fresh products from meat counter, happy staff, You can shop and get great prices and service with a smile ...i really do like shopping there...
They get 5 stars because they have a friggin payphone brah!
Staff is amazing just wish there was more of a pre teen clothing selection. Great store tho.
Like any other Superstore location, they have a huge selection of groceries, good prices, easy to find things in aisles, and they even sell wine at this location. And the great thing about this specific location compared to the other ones in Surrey is that there is always parking available, unlike the location in Newton. And the service here is top notch. I definitely recommend shopping here if you're in the area. Only real complaint is the same one I have for any of the Superstore locations, they're ALWAYS really low on milk, like only one or two jugs available at any time. I suppose if you come when they first open it might be different, but we usually come in the early afternoon, and their milk selection is always very limited.
Just opened in August and is a really excellent superstore big and lots of tills open even at night. Really like going here and will share location with everyone.
I don't like the store layout at all. It's too pricey as well. Not my first choice for shopping but I was near there.
Better prices than Save on foods or Wal Mart and a great selection of food and house wares . Pharmacy ,Deli and all you'd expect at a Super store .
I usually love going here..... but there was a very unpleasant Cashier working yesterday on till 12. She had pink in her hair . Her attitude shocked me, when she wouldnt even look at me or greet me, or even talk to me. She always looked annoyed.
Huge store with huge selection of products and fairly good prices. But the store is often understocked and shelves are in disarray. Store is often a mess.
Great prices. Good selection. Fairly quick at the cash desk
If you like to get big varieties of fresh vegetables and fruits, you are at the right place. For ethnic foods and ingredients, no other store can bid Superstore.
One of the best Superstores! It is a large building
I love this store!! Always so clean and very well stocked. High quality meats and veggies. Staff are helpful and friendly!!
Basically OK, but could do with a bit of sprucing up.
Superstore needs to ask ALL STAFF members to please wear face masks to protect themselves and others now that the guidance has changed from our Canadian Health Officials. We must all do our part! Thank you
Fresh produce and plenty of meatless & cruelty-free options. Fantastic points system that can pay for your groceries.
Terrible service is the norm here. I've called and spoken to Duane Flood, the manager, and he blames the staff, head office, the weather, even other customers!! Also, there's always a rotting smell over by the bakery and frozen fish area.
Huge store with tons of variety, great prices & helpful staff. I do ALL my grocery shopping here!
good place helpful and friendly staff
I really like this store,
This is a Real Canadian Superstore, they are all pretty much the same, nothing special to see here. If you are looking at reviews of a Real Canadian Superstore you only care about anything outrageously wrong and I can tell you that when I was there, nothing was wrong.
It’s a Canadian tire.. great place for cheap tools and camping stuff
Clean and well lit. Staff very friendly. Pop by the banking centre at the entrance b4 you shop and get your PC points special discounts and extra points loaded before you check out!
You can always find south Asian cultural foods from here.
They need to hire more people, sometimes finding help might be frustrating. However if you get lucky to find someone to help you out they will definitely provide a good service.
Such a variety of grocery choices- love the international food selection. A great variety of other dry goods at great prices as well.
Better store then the one in Toronto
Love this store!! They have a wonderful selection of No Name items, which my family and I love better than named brands!
High quality products. A bit more than other stored.... But you get what you pay for.
Great place to go grocery shopping and medical supplies
Overall much better than the local Walmart IMO. Definitely faster checkout, which, for a guy who often only gets a couple things, is a big thing. The convenience of having the medical clinic is a huge bonus as well, as the other local clinics are small and always seem super busy. At least here you can shop around while you wait.
James irvine
Great selection. Everything you need, you can probably find it here
Real Canadian superstore south common is wonderful. Their produce section is amazing and fresh. You can only get a shopping cart outside, which in the winter isn't amazing. They have awesome clearance at this location all the time too!!!! One of my favorite Superstores in the city. Clean store, clean public bathrooms and helpful staff.
I booked a cooking class and my step daughter and step son werre the only ones there basically gave a list what to do i could of done that ridiculous
Great place for grocery shopping. Everything fresh. Almost everything available here for daily use.
Was not impressed with Superstore in South Surrey. On Jan 1st while I was standing in line to pay for my purchases, 2 individuals in front of me were not wearing masks. I assumed security or staff did not see them come in and someone will address the situation with them.when they get up to the teller. There was a staff member guiding the line. When the 2 individuals were up next she told them to go to the next open cashier. I was next and I said to the staff member that the individuals should be wearing a mask and she literally stating it is not up to them to address the situation but up to the government . What a ridiculous reply. From my understanding if a person is not wearing a mask they can be refused service if they do not put one on. Superstore is only concerned about lining their pockets and not following rules that are put out by PHO
Ossum selection in all areas including produce, good deals and everything we have tried from the bakery so far has been really good !
Not where I shop most day but still have some good deals
I was upset on my last visit to the RCSS Simcoe location this week because of the number of shoppers not masked.I counted at least 10.When questioned..one employer simply said..."that's a good mask you have on" while a second one said"there are a few I know".
This is a good store, but like a lot of stores they have less stock. I was able to find what I needed. You have to bag your groceries
A big Superstore, they have all the usual grocery and home items. They also have wine sales with a good range of BC wines and a few ciders. The wine section includes a cooler for chilled wine and cider
It's a grocery store same as the rest
They construed that I was sending people in the store to steal
Great selection of dairy-free alternatives and good price point.
Great location not too busy and stocks are organized. Became on of fav to shop recently compared to Walmart superstore is also with optimum points and one stop shop.
I was assisting my daughter with her grocery shopping. The store seem very sufficient.
Good specials, wide variety of necessities, outside garden center I would recommend this store as the go to place in Simcoe.
(Translated) Good shopping (Original) 장보기 좋음
I love the Express Grocery pick up. It is very convenient, and the shoppers do an excellent job. Produce is always fresh. Meat is always good, also.
Better than most supermarkets for pricing and this one doesn't have lineups like others
Express Shopping Associates rude and very upset for me waiting in express to be able to see my wife leaving the store as she was running in for a few things.
I enjoy shopping here now that there are rules in the checkouts to maintain distance. I sincerely hope the distancing in the checkout continues.
We planned to sell some of their food products outside of their store for a local charity, but the manager wouldn't even see us. She was phoned, and immediately said no which was relayed to us through a customer service agent. Terrible customer service.
Its the best selection in town. Best place to get the most groceries for your dollar. Go first thing in the morning to avoid the crowds.
good prices
Good people, nice items; corporate policies may have me shaking my head ????
Good reasonably priced food.
Awesome point system
Had everything I was looking for when all other grocery chains were sold old of what I was after
While I love shopping at superstore today I tried calling to ask a question. Waited to be transferred to customer service, didn't transfer, I pressed 0 (usually customer service), a lady answered said she didn't know the answer for sure and would transfer me to grocery ( my question has nothing to do with that department). Phone is ringing, it's picked up and hung up. Call back again, tried the store manager extension, get sent back to main menu, dial 0 again, pick up and hung up on again. Come on superstore do better.
Shelves stocked and not over crowded
service was good today
The newest Real Canadian Superstore and perhaps the best. I love Superstore because I don't have to shop the specials at other grocery stores because Superstore price matches all the local stores. I have a PC Plus rewards card and I got over $800 in FREE groceries last year - I buy all my gas at Superstores in Langley, Abbotsford and Vancouver. Ask for a Gas Bar to be installed at this location.
This place doesn't really even deserve 1 star! They are always out of everything......
This is just ok for certain items. Everything else is way over priced compared to Basics and No Frills. We could definitely not do all are shopping at this store.
Decent prices and great staff. Shopping is easy and comfortable to get around.
Racist
Generally clean and stocked as well as anywhere else during the pandemic. Produce staff are very accommodating when I ask for something that is empty on the shelf. I like that staff have thier names on thier shirts. Good deli and meat section. I like that they still price match. Generally well organized and I don't usually wait to checkout, but I also shop at non peak hours to avoid crowds. I like the free item when you spend so much. I appreciate the knowledgeable staff in the wine store.
The service is good. Only thing I don't like is the bag setup at self check out if I'm honest.
Had good selection. Although super annoying to go here with kids. Usually do click and collect which is nice but usually have to wait awhile
Hardly ever any lines here good selection for a town so far away from everything
Was in this store there are employees not wareing face masks. You ask them why they say I have doctor note and do not have to. Bonnie henery said we all have to were face masks no matter if you have inline conditions we all have to it mandatory or 230 dollar fine. Guess next time I call the police.
This perhaps the cleanest superstore I’ve ever been to, when compared to the Kelowna and Calgary Trail (Edmonton) locations. It’s large, has low prices and is easy to navigate. I’m not a big fan of any superstore bakeries but for bread and tortilla shells there’s no problem. I highly recommend the Click and Collect service where you can order your groceries online, pay an additional $3-5 dollars and pick up your groceries when it’s convenient for you. Employees do the actual shopping and bring the groceries to your vehicle. Super handy for people with kids, elderly people, or those that are ready to embrace the future ;)
Clean and so organized
I think the prices were good, and loved the products,but yes management needs to rethink when employees are needed most and schedule accordingly.
Store offers a lot of variety of items and pricing. I just wished they offer a lot more local fruits and vegetables in baskets, etc.
i have been shopping here since i moved here.. However i am SO DISAPPOINTED , they are the only grocery store that is NOT wiping down the keypads at self checkout or the grocery carts during this time. Every other store i have been in have had a person wipe down each station after a person has used it and has had grocery carts available that have been cleaned. Sorry guys i will avoid this store during this time as i want to make sure I am not being exposed.
Nice and new..very clean and well organised.. similar layout as other locations makes things easier to find. Love the architecture!
Huge selection on clothing and food Great place to shop
Favorite place for produce. Always fresh. Store is always kept clean and tidy
I have shopped at the real Canadian superstore since the first one opened in Burnaby,BC then I shopped at the Grandview highway location. After moving to south Surrey 25 years ago, I shopped at the Langley store and now the White Rock/South Surrey location. In all the years that I have shopped in your store never, ever have I had service like I did yesterday. I like everything Thursday shop with my mom pushing her in a wheelchair. After we go through check out. I request a shopping cart. Someone always brings one over. They usually help me pack my mother’s groceries. Then I leave my mom in the store and load the car then I go back in the store to get my mom. But NOT yesterday. The cashier kindly called someone to bring a shopping cart. The lady finished packing the groceries. Then she insisted on taking the groceries to the car. She assisted me in transferring my mom back into her own wheel chair as we used the store one with attached cart. She followed us out to the car. When I said thank you. She says where would you like your groceries. In the trunk or the back seat. Lori then loaded all the groceries in the back seat while I helped my mom into the car. Thank you so much Lori you are one of a kind and I hope the store appreciates you for all your hardwork and your outstanding customer service. You made my day a little easier and it was much appreciated.
We had an order placed this morning at 8am. We called at 755 because they didn't have what we wanted, the person on the phone was rude and short with my wife letting her know it wasn't open yet. We asked to have the roast replaced and buns replaced which they said once again rudly "no" they didn't have any. When I got home with our pick up order we discovered we received rotton potatoes. I took them to customer service (she was very nice) and she easily switched out my bad with good potatoes. I decided while I was there to see if they had roasts and buns and low and behold, lots. The only reason I'm giving stars is for the nice customer service lady.
First impression... the nicest superstore I have been in. Unlike other superstores this one is clean clean clean, well organized and spacious. It was very well stocked and appropriately staffed. Absolutely no complaints! Great job to the team at this location!
Superstore offers just about everything we would need, at a reasonable price. Conveniently close to home, and close to other places I frequent, it can be a challenge checking out quickly at times, but over all a decent place to shop.
Over all, it was a typical "holiday" shopping experience. 1 complaint, out of several things on mt list, oatmeal bacon, Real Canadian Spring water which I would have gotten pcplus points for, but other than that, it generally is my closest and favorite shopping experience in Simcoe Ontario.
Large store, good selection, fair prices. If you go at the right time, it's not very busy and no waits at checkout.
One worker on the floor was not wearing a mask. If she can't wear a mask she should not have been on the floor where social distancing isn't possible
It's my go to store
The produce is of top quality, and they price match all the stores in the area, including No Frills and Giant Tiger.
Great location and lots of parking. The staff is great.
They have alot of products I need and they have excellent service workers
I can always find what I want here. The service is good and the store is clean.
New Review: Just updating my stars rating. Today (Aug 27), I picked up an order with 3 bags of oranges. All 3 x FIVE POUND bags had mold in them and 2 had oozing oranges. As well, I ordered a stock of rapini but received spinach, BUT WAS CHARGE FOR THE RAPINI ($2.99). I was hoping whoever packed my order would do it properly. I have taken pictures for the store to know they have a quality control issue with the produce for pickup orders, in the last few months (June-Aug 2021). Not the best feeling going all the way to the store and coming home to moldy produce. And not worth the gas and time to go all the way back to do the return. Docking 2 stars. Old Review: I prefer this superstore over the one closer to where I live. All grocery stores should be run this way. Everyone is always professional. Aside from the technical pricing hiccups which occur, the service is appreciated.
I have shopped at Superstore at Grandview Corners for the last six months. I placed an online order for the first time on Dec 22nd and I was delighted at the customers service when I went, quite nervously, to go pick up my order. I like the points offers every week and have been able to understand the PC app much better. Surely, a very efficient and always get value for my dollar at Superstore.
Mmmmm gooood rotisserie chicken. Great selection of anything and everything you will need. Awesome store!!!
Takes me to long to get groceries and expensive not a great butcher shop
Prices are average to higher than some other grocery stores. This store had issues keeping things in stock, at least the things I tend to purchase. It's a convenient place to shop for groceries if you happen to be heading to Walmart anyways.
I was looking help, to find my grocery. The duty manager name SEVAN was very friendly and helpful. He provide a very good customer service. I love to do shopping with super store..
I noticed after I got home and looking at my bill that I appeared to be charged more than I thought. Here is the situation on September 28th I was lucky enough to find three packages of President's Choice WOF meet in a $10 display area with 30% off. I purchased three of them at 30% off, but when I got home I noticed one of the three rang in at $18.98 instead of $10. I talked to Corinne later that day at 4:45 p.m. and told her I took pictures of the products I bought and that I had purchased them earlier that day and had my receipt. She told me to bring in the receipt and the pictures and we could go over it then. I went in this morning with my receipt and the pictures and talked to the lady at customer service at approximately 9:00 this morning. The lady told me that one was beef and the other two were pork, the one that was beef was $18.98. The problem with this was when I went and looked in the meat department there was no separation of pork saying $10 and beef saying $18.98. in fact both the pork and the beef were mixed together. The ladies that I talked to were absolutely great at their job and we're not rude or anything other than informative. The problem that I do have is that the display misrepresented the cost. When I talk to the lady at customer service I asked her to please make sure that the meat department knows that they don't do this to someone else. I showed a picture that I took in the meat department just after speaking to the lady in customer service so she knew that what I was saying was accurate. And no, I did not receive any compensation meaning an adjustment on my bill because of the meat department's mistake.Your staff is great, but you really need to pay attention to things like this. I used to love shopping at Superstore now I have to stay on my toes when I do and it doesn't make me want to shop there. I wish I could share my pictures on here as I still will be keeping them as proof. I think I may have to shop somewhere else.
the store is bright & clean, I found what I was shopping for. there was no lines and quick check out
Good layout, good prices, friendly staff. Would appreciate bigger European food selection.
This store is open while the other stores in the area closes. It has all items needed for everyday groceries and home supplies
I love going there. They have things that other stores don't have. Their sushi is amazing.
Great choices. Love this store.lots of selection.
Poor selection on clothing poor inventory level
The fact that you have to stand and wait for an attendant to give you a bag at the self checkout so that they can scan their card to make you pay 5 cents is the cheapest level Loblaws could go.. they’d rather annoy and inconvenience everyone just to prove a point that they don't want people to “steal” bags at the self check. Would love to see how that works out during a rush..
Although higher price on many things vs down here in Washington, at least I can find some items that are impossible to get in Bellingham...like rice cakes...much less for $1.28 (Canadian), also EVERY SINGLE REGISTER was open...lets see you get that anywhere else...HA! Very busy but very quick to get checked out. Will return!
Great store. Customer service is way way better than Walmart!
Lots if choices. Good stock.
Great selection but higher prices then my usual grocery choices..
Found everything i needed and staff was very helpful and pleasant
The store has lots of products. They have organic frozen vegetable. Still find that cheaper that just buying organic fresh. Much easier to prep your food. Just dont like the hassle from people at the parking lot people asking you for money and saw a few people with backpacks looking into people's cars. Need more security out there. Dont feel safe going there.
Lots of checkout people. Were nice
Less quality,
Good prices but their produce leaves much to be desired and are often sold out of most items unless you are able to go at opening. And if you do happen to get yourself there for opening, you're often left to shop around pallets of items. The cashiers are polite and friendly and doig their absolute best, the online ordering leaves much to be desired as they often get the items wrong or select produce which is either rotten or on the verge of it. The management needs to get it together to provide better training to the staff on these matters
Pretty good store clean and there's nothing that they don't have and price reasonably
Big selection. Expensive everything. Produce isn't the best. On more than a few occasions the vegetables or fruit I bought was rotten on the inside and I didn't know because I don't cut it open until I get home (a watermelon and spaghetti squash). Lower your prices and get better produce.
Good middle ground between no frills and metro
Store is messy and rarely stocked.
The store is a super store. Good selection of multiple goods!
Casual appeal and wicked grub
This Canadian Superstore has a solid choice in every department. I'd say it is one of my first choices for grocerie shopping. However, there are some downsides as with many superstores. For example we bought a turkey for thanks givings and it was wrapped in non-transparent foil, frozen, but when we got home and unwrapped.it it was missing a wing and a leg. It is not their fault this bird was missing parta but they should care more about who their suppliers are. I also dislike the policy of limited number of particular item purchases. How does anyone prevent someone from buying more? I'd get in a line 3 times if neccessary and buy whatever amout I need. It ia a silly policy. Last thing I dislike is quality of some organic vegetables. You'd thinm that buying organic tomatoes for example woyld get you a tasty tomato... nope. I think the best think about this store is that it has plenty of choice, some items I really like and haven't seen anywhere else (like canned halapeno tuna in olive oil) and that the lines are not too long.
A very nice Superstore, is well lit and clean. Although, i did get followed by a PC Financial representative, after repeatedly expressing that i was not interested in the credit card. She followed me all the way to the pharmacy, which i find to be awkward and an invasion of privacy.
We are not very pleased with the quality of produce. It seems to happen a lot here with recalls & especially on romaine lettuce . We purchased a cesear salad from the salad bar & we got an email after the salad was consumed that there was a recall on this product. My husband was sick for 2 - 3 days, this should have been dealt with sooner. Very disappointed in the quality of food here. We might just have to drive to London from now on.
Went into this store the other day and they allow people to not wear masks in this store! Will not be returning to shop here.
Barked at for putting stuff on the belt prior to the person in front having all items removed. So we waited until the belt was empty expecting that the cashier had to wipe it down. Nope. Just had to wait because covid jumps 5ft between grocery orders? Ridiculous. Then cashier puts our groceries on the belt 3ft way from the other customers order. Comon sense available else where.
Ok these guys (or girls) got it down on a few things ! first and foremost they have the one Isle dedicated to alternative foods what I mean by alternative foods is non-animal non-dairy foods also I hate to use this word and the word is" vegan' the reason why I don't want to use that word is simply said that in non vegan minds the word vegan conjures up a negative in people's brains it was like that for me (that was until I got educated on what meat and dairy does not only for the devastation of our world but what happens to people when that food is consumed ) Ok enough on my rent but I've been to other superstores and I have not seen and I like this until I went to this one so if you want a good place to go shopping and if you are right vegan or non-vegan go out of your way to the store cuz they got it employees are happy which equals to happy customers I think that's why I give it a five-star review when you do go you'll have to agree with me especially if you're vegan that they got it down over at that superstore okay take care of people
Everything I went in for that was on sale they didn't have and trying to find someone to help you is a joke
Decently easy to get around the parking lot wegardless of the blankets of snow and good layout inside
Got our flu shots there! Eye glasses before that. Great place for a bunch of your needs.
Always able to find what I'm looking for and everything is fresh. Employees are very helpful.
Best place EVER. Great deals to be had there. I also got my insurance for my car there. The gentleman serving was great and he knew his car insurance information. I’ll be back!
Great vegetable section and a huge organic food isle - friendly staff and a clean store!
Good parking, pretty much all tills are open, overall very good
Waaay better than the Kelowna location. Its much quieter, very clean & the produce is fresh. Hardly compares.
I would prefer to do my grocery shopping at RCSS St Thomas but when I see that the staff do not have to wear masks, even when stacking produce, I do not feel comfortable shopping there anymore.
Nice and big variety
As always......great selection and price point...... Cashier at self check out was friendly and helpful....downside.....no decent antipasto. I know petty right!!! But I had a hunger on for that for New year's Eve. Overall a good experience
Good selection at competive prices. But look out for the staff as they charge through the store. Please, yield to customers.
It was good
Nice big store people were friendly
I do most of my grocery shopping there. It's cheap and good quality.
The integrity of the staff here is absolutely worthy of five stars! I foolishly left my tablet on the lower tier of the cart and walked away. I was partway home before I realized my mistake. I return and asked a young man who was rounding up the carts if he had found a tablet. He said he did and he gave it to customer service. I was so floored, I hugged the young man and thanked him endlessly. I seriously do not believe I would have had the same conversation had I been shopping in a certain nearby store which shall remain nameless. I got my tablet back and I can tell you people, the staff at this Superstore are truly GOLDEN !
Still shop there often, love the points/ price matching, and they have my favourite cashier working there...but....I really want to see improvement. Please dont try to sell wilted tulips for $6, need more variety of greens, shelves need filling, day old vegies shelf not worth looking at (too poor condition) and need more high end food ex. gruyere cheese, almond paste for Christmas baking etc.
In general I like this store but they seem to be struggling during the pandemic. Many items are out of stock. They don't offer bags (plastic or paper). The items in the candy aisle had no pricing nearby and when I asked the clerk about the price, he asked me to run it to the check out.
Good selection and friendly staff. A new favorite Grocery store in the area. Lots of really great prices too. Highly recommended. The location can be a bit busy but its worth it.
Started going there when the lockdown began. The prices are great. I can always find specials. I now shop every few weeks. I can get everything in 1 stop. Diabetic products, allergy medications and the food. You are now my store for groceries.
Clean, fair priced. Excellent variety.
Good
They never have what I go there for always out of stock or don't carry it. They also do not return your water bottle deposit they make you get more water I suggest newton store more helpful and alot more friendly.
My wife grocery shops there all the time. They have broad selection of organic products at usually the best prices,and plenty of free parking both outside and underground. Sometimes fruit from foreign countries is found to be spoiled when opened, usually due to being picked too green, but Superstore has a return/exchange policy to take care of that.
They generally have everything and anything you would need as far as food is concerned. I've gone in maybe twice this year and not found an item I was looking for. They carry a decent selection of international food items as well for those who like to get a taste of home or try new things.
One stop shopping. Always have enough staff. Optimum points.
Groceries, a few clothes, some fresh fruit, some potted plants. This really is a super store with nine of shame associated with young to a Walmart. Rock on super store, Rock on.
Good prices,nice new store.
Great store and prices but staff isn’t helpful
Always one of our favourite. Lots of choices, spacious, and bright. However, we dont normally collect good amount of points here since whatever available for points were not what we needed. Shoppers has much better system for points although they have the same points system.
Got all kinds of good groceries n a cheaper price
Very clean nice store
Good place!
Stoked about the optimum points program you get great points great food and it’s nice that we can use our recycle bags.
The sign most not off been big enough they still over charge me after having someone check the price. Then I had to go back to show them. After they took the sign out.
Nothing to report except that they are taking precautions. Found what I was looking for.
Online pickup has become way too slow. I’ve sat many times for at least 30 min waiting for groceries with a number of others. Also, substitutions are becoming the norm because magically many items are not available once ordered. Easier, cheaper, and more flexibility to just buy groceries at Walmart.
Except they Don't match competitors prices when it's a %. For instance if all vitamins are %40 off at Wal-Mart they won't do it.
The only big water bottles they carry is distilled or demineralized water. I asked of they were getting normal water soon as this water is really bad to drink and the lady tried to tell me that it is reverse osmosis drinking water when it says directly on the bottle "Demineralized Spring Water" She went on to say this is the only water they'll be ordering. Either someone is ordering the wrong water time after time or there's a shortage of fresh drinking water which we all know is not the case. Here's a screenshit quote from the WHO (WORLD HEALTH ORGANIZATION):
Pick up area is always quick. Not the greatest at putting items in trunk you will have to rearrange if you have eggs or anything breakable. Staff are always pleasant.
I was so pleased with Superstore last night. I had a spatula that I bought from them a few months ago and it snapped in two while I was cooking with it. The cheerful lady at the customer service desk gave me a new one when I showed her what had happened to the first one, no questions asked, even though I no longer had my receipt. I was to come back there before checking out to finalize it and I forgot that and partially started the check out process for the rest of my groceries. I informed the lady who was running my till and she said it was no problem, I could just run over to the customer service desk right then. After that was finished and I ran back to my till, she had unloaded the rest of my groceries from my cart, finished ringing them through and had started bagging them for me. What a thoughtful gesture!
One of my favourite places to go grocery shopping. Very clean, great fresh foods and great staff.
Good store good food noted prices
Staff were keeping happy and working hard to replenish stock, lots of customers, but everyone very calm! The only issue was finding a trolley and trying to find someone to takeover to get my dollar back! LOL
They price match so long as you go to a manned checkout. Good variety of food, organics, clothing, housewares and general hodgepodge.
Good quality on everything and reasonably priced. The prices for beef and pork could be better compared to another grocery store I shop at when I'm in that town. Over all I find that I can save money by shopping there.
Lots of stock, and polite, space conscious customers
Rarely out of stock. Friendly and helpful staff, especially in produce, which I go for often.
Many times, I have felt that I am pushed through the cash register like cattle. They don't care whether or not you are still packing your order. They check out the person behind you and then they start on the third person, putting their groceries in your area. At the ends of the cash, there isn't enough room to move easily.
Got a bit of everything, though a bit on the pricier side. I personally prefer Freshco but it has special products others don't carry.
Always good to purchase with the PC credit card.
The amount of fat I have on the underside of the chicken thighs I bought is absurd. They looked amazing on top and half the weight is all fat.
Ratings are on expectations so 4 stars means there is room for improvement. If I rate Walmart same way it will be two star. Superstore looks more cleaner, quality of goods fresher, arrangement is more logical. Good place to shop. Since both stores are opposite one another I first go to superstore for any day to day households.
Great new store. Love the fresh look. Lots of parking.
Well stocked place. You can almost get everything you need.
Fast checkout time most times and good customer service
No regard for health orders/customer safety. Anti maskers in abundance during my last few visits; seem to prefer this store as they are not asked to comply. Store staff assured me this is company policy. I am understanding why many people, including myself, are choosing to no longer patronize this store.
Great hot Delhi and love theyre fruit trays.
Great customer service, a lot if options and easy to navigate... the down side is that their prices are more expensive then other leading grocers.
(Translated) Well-stocked shop! (Original) Gut sortierte Laden!
Good place good amount of cashiers. Could use more staff around the isles to help locate products.
I simply wanted to know the price of gas... I was redirected to the gas bar where the lady said "I can't disclose the price of gas over the phone" ... long pause ... ok ... bye ? ???? go to COSTCO instead !
It was very busy and took a long time to check out. Luckily, a Joe Fresh representative was able to cash us out.
It's a Canadian owned company, we got tired of supporting the walnuts of Wally world. So we only shop at superstore.
The selection is incredible. Found what I was looking for with ease. Clean
Store is big nice it's okay most of the time shelfs are empty can't find what you looking for but to stop in pick up one thing or another is okay.
After buying what I came for I went to the customer service desk. I asked if they had any more of what I bought in stock. I showed what I bought and one girl said they don’t sell that. And the other said it was a new product. I asked if I could order more and they said we can’t just order more and they went back to there conversations……. SUPERSTORE!!!??? Really? Lmfao. SUPER USELESS!!
Good store, tip for holidays superstore... clear out the front of the tils and have lane organization going on. Today was ridiculous.
Great choice of products. Everything is fresh.
Went in to buy chicken tenders. Multiple staff kept trying to get me to buy a deal. I didn’t want the deal. They told me 15 minutes for the tenders to be ready. I left to continue stopping, I came back, and they said because I had left, they were confused, and hadn’t cooked them because “it’s a waste”. Thank you Natalie, very much, for wasting my time today:)
Largest selection of groceries in Whitehorse, but sometimes shelves are without stock.
The biggest superstore I've ever seen and a great place to rest for the nite
A very respectful store they don't discriminate against those who have exemptions or different views about the masks as no one should. They keep the store clean and organized, with a great produce section! Keep up the good work!
In general a good store but with some very rude staff, manager is particular.
I am wondering with this store being named Real Canadian Superstore why they don’t sell Primo Ketchup? I am trying to buy Canadian on as many products as possible and I know there are other items of Primo in the store but not their ketchup. Please let me know as I have friends that are also trying to buy Canadian products too.
Clean store, fast line ups. Onions are usually pre rotten. Overall a decent superstore.
Clean, carts available sanitized, and hand sanitizer available at the door. Prices are about the same as anywhere and variety of brands down as per most grocery stores. Some empty shelf areas. It also seems to me that the empty shelf spaces correspond to other store specials that they don't want to price match to, but that could just be a random thing .
Shelves are often bare. Hot deli often closes early.
Ok for most staple items. Disappointed they do not carry more Canadian and local foods. Have to go up the road for this.
The requirement of a loonie coin in order to get a cart seems outdated...
Love super store. Great prices and great selection of produce.
It's spacious with a variety of options. I really like to do a grocery shopping at the superstore. Enjoyed Indoor parking in a rainy day.
I am giving it 3 stars because it's a lot smaller than its other locations.
Love shopping at the Superstore. Always a great selection of fresh fruits and vegetables. They could use more checkers because it is always swamped.
Super busy around Christmas time. There definitely was not enough cashiers. Line up was from the front to the back around the freezer isles. Other than that definitely a one stop shop ! :)
They never help bag groceries and aren't helpful to moms with their hands full while the lines are miles long. Parcel pickup isn't too bad but usually a long wait
What kind of manager would not post the store hours for Thanksgiving? ( one that does not care about customer service ). This store also does not support the community and the manager is harder to see than the Prime Minister. Checkouts are under staffed and Loblaws really needs to get involved in the day to day operations of this location
ALWAYS great customer service. If I have to return anything I am always met with a smile. Superstore also has the best no name brands and you hardky ever have to wait in line.
Fair pricing...nicely laid out..lots of parking and carts dont require a quarter. Got some good deals and no wait for cashier.
I was very happy to visit your store today in Whitehorse, Yukon. I found it very clean and your personnel very friendly. I asked one of the girls who work at the store about my Credit Card from the chain and she was very helpful. Thankyou muchly. Deanna
Plenty of choices. I visited later in the day so many fresh produce choices were limited. Always items on sale.
Always very long lines Most expensive groceries in town
I will never shop at the White Rock superstore rotten vegetables on this shelf and Brown and slimy that's disgusting
ok
Large store with plenty of room to walk without bumping into another shopper. Good selection on all goods...A bit expensive but awesome price match policy so easy to save if your matching with other stores
Well organized. Staff are friendly and helpful and there is generally lots of in store points opportunities!
Your order online and pick up grocery is an absolute joke!!! We have so far placed at least four orders and not once has it been properly filled. I wouldn't mind but it was celery, chinese cabbage, boneless skinless chicken breast, all 'regular' grocery. We did email head office and, so far have received no reply. This would have been a great help for us as we own two seniors homes so groceries are big. Shame on you Superstore all 'top show' on T.V. but absolutely no care for sorting out this huge problem!
I have always loved superstore but it seems like their prices have gone away up lately
I am not impressed with ur shoppers for my senior parents and myself. Give us 5, 4ltr milk that expires 5 days. We get that much milk to last us 2 weeks. Its quite the drive to you. Your shoppers pick out the worst or oldest products so that it for us. Its too far to go back and to much to gi change 5 milks. Bye
Nice and clean store not too busy but one employee I ask for help she was not that nice to help rather than that I like the store
There are some empty shelves we found everything we were looking for. One big plus,no long lines at the check out it was great.
Stock levels of basic items could be improved. Often hard to find some items.
The store was not too busy while I was there but as I was checking out you could see it was getting busier. The store is very clean and well organized.
Overall I have had great service at this store but the changes to the points system is very aggravating to me..I wont bother using my points card anymore. It's too confusing what ever happened to just tapping my card...done
Good service, good selection and right nextdoor to Walmart, best shopping for our small town.
Great staff+knowledgeable +Good prices+ask if you need help. Bathrooms need hourly check ups- I found it overly messy sometimes.
No need to go other store... We can buy everything here... But time...
I will never set foot inside a Real Canadian Superstore again - I understand that our society raise beef, sheep, etc. for our consumption but the Superstore condones even worse animal cruelty by providing "Halal meat". If you don't know what that means, look it up - it is disgusting and I am not really sure why it is allowed in this country.
Fast checkouts, big & clean store, & nice employees. Best superstore in the lower mainland.
Busy, staff seemed friendly enough. I feel like they are constantly rearranging stuff in the store, which can make it hard to find things sometimes. If you think you might need a cart make sure you get one before you enter the store otherwise you will have to go all the way around to the exit, leave then get a cart and come back in. The store can be a little bit pricey but it is still cheaper than foodland for most stuff and carries a wide variety of different foods. Much better selection than foodland. If you are in need of lactose free or gluten free options they have a pretty good selection to choose from.
Clean large well ventilated store, will change to 5 stars when they have taste teasers like Costco, curbside pickup is a wonderful feature
The customer service was so dumb I stole 2 pies a bag of chips and toilet paper while having a conversation with one.
During Covid times the people encountered here are average to below average at precautions. Staff around the same. Different selection of items that you don't find at all stores. Good prices.
Excellent. Love the new store. Will be back again and again.
Number one choice for grocery shopping. Pharmacy element is handy. Weak areas are with bakery & dèli selections. Not really using the dry goods & clothing portions but they seem busy enough.
Ok for the most part. Do not like thier meat choices and is expensive. Better quality and smaller pets and better selection needed. Produce is about med qualigood sele tin of items for food and non food itemsty.othetwise rest of store has
Dirty, unorganized, shopping online was more work than going inside and rarely get a complete order right
Produce section with a lack of packaged salad and NO whole wheat bread! I throw out more rotten food from this store. They seem to sell a lot of moldy and rotting produce. Have spoken to the manager many times and it never gets better. There is a did basics opening here and I think we will be shopping there and at other grocers since the Super Store thinks it doesn't need to satisfy it's customers.
One stop shopping
Store wasn't insanely busy like other locations. Made shopping experience more relaxed.
Store is always very clean, cashiers always very friendly, very well laid out
Always have good quality goods
Best prices in town.
I only shop here now for specific items and even they aren't usually in stock. Whitehorse is growing so I find it hard to believe that there aren't more people wanting flax bread. Almost always not on the shelf. One of the biggest reasons I stopped shopping here is items I want aren't on the shelf, produce is better elsewhere, and I'd get a dud shopping cart. Also, the parking lot stop signs aren't placed correctly and I did mention it to the local manager but as usual that went on deaf ears. Liability waiting to happen.
I used to love this store but lately the produce department has had awful fruits and vegetables. I will have to start shopping elsewhere for fresher products.
Clean store Helpful staff Lots of good products Underground parking a plus
The selection is good, but could still be improved. They have a wide variety of departments and the staff are all pleasant and helpful. A good store to go to.
You have to be a savvy shopper with these guys. What appears to be on sale is not always. Sometimes they'll take the price down on a really good sale so they can more a not so good sale. Sneaky! More than once I've come across this practice at this store. So know your prices and watch the fliers.
I like deli meats
Wow! They have everything! I'm impressed!
Good staff but always missing a couple of items that I needed.
Always enjoy the specials here, plus they will always match prices on the same item, as well as credit points on your card when you spend money on groceries!
Clean, fast and helpful. Would take time next time to look around and see all that's there.
Bright clean and new. Huge variety of dry goods as well as food stuffs. Wine is also available if your pallet includes B.C products. Parking is very good both underground and above surface. Good access to local roads. Make sure you have a loomie for the cart.
Always seems understaffed; in addition to that they don't help in bagging your groceries for you creating a delay and making customers feel rushed at the end. Carts are outdated in that they require loonies which is also an inconvenience considering this is a new location.
Everything is overpriced, and they never have enough cashiers on, so the line ups are very long. Also they do not pack up the groceries for you which makes you feel rushed.
Good grocery store limited men's wear but they had a good assortment of other household items
Didn't see one Canadian flag the entire time I was there. A little bit suspicious of you ask me...
Good prices good service but comeon open some more registers, really?
I have been to many Superstore locations and this one is one of the cleanest ones. Everything is stocked nicely and well organized. The selection is also great.
Love this store. So many things here that you can't find at other storea
Good selection
Very clean and well stocked. Quick checkout.
Prices are meh but it has really cool AC which is a plus
Nice and large store, lots of variety
Good selections.
Very good supermarket. Lots of stuff and reasonable. Something for everyone.
Usually crazy busy on Sundays. Good spot for groceries and they stock The Keg seasoning. Good times and the staff are knowledgeable.
I really enjoy the lay out of this superstore and the prices. But I've noticed the last few times in the dairy department that nothing is being rotated. Twice in a row I bought expired yogurt (my fault for not looking at the dates or keeping the receipt....both expired over a week) and when trying to find cottage cheese, over half were dated November 2 (it was the 12th when I went )
Love how the staff make u feel so welcome and the go above and beyond to make sure you have a great shopping experience
Variety of items. Produce and product selections very good.
Staff is friendly and helpful and the store is always clean.
Great fresh produce and friendly staff. Lots of great priced on common purchases
Bought spring mix in the plastic container and after eating I puked for two hours. Be careful
Good store..clean..but they need at least one more express lane and more tellers on in the evening
Found my favorite granola. Couldnt find help to find sweet n sour sauce.
I like superstore for their strong brands giving the shopper lots of options especially for simple ingredients. They generally have pretty low prices across the board in my opinion even the president's choice brand. I'd pretty much just say superstore is like Walmart on crack.
Very, very busy...with long lines, however, staff were available to keep the pace up
Superstore is horrible to their employees. They have a multi-million $ security department in Ontario that watches you in Vernon, Vancouver, and Cranbrook, and all points inbetween. If you ever looked suspicious at any other store they have, audio and video files on you are brought up to a security department that is alerted by Ai every time you enter a shopper's drugmart or Sam's or price cutters or superstore or any other store in their conglomerate. They will tackle you when you leave the store if you declined to accept your receipt. Take your receipt every time, and if you've stolen nothing, don't let them detain you or search your stuff without a court order, or it's called false arrest with a $5000 penalty from them to you. If you stole you're screwed because they WILL catch you, but if you didn't, dont EVER let them hustle you without an official arrest warrant or an official RCMP file number, and any piddly lawyer will win you an easy $5000 judgement against them!
I fou d everything i was looking for. Very good prices
Typical corporate conglomerate sucking the life out of local businesses. I only go because the ICBC (another terrible corporate conglomerate) is open 7 days a week till 9 PM
What a big difference between London and St Thomas Superstores.... I'm completely disappointed... I forgot my receipt at home to return Joe Fresh clothes. In London it wasn't a problem...Never!!! But here I had to come back home to bring my receipt! Nobody knows anything if you ask any questions. Once I asked to scan Mum's at self checkout because they were outside. The young guy said he didn't have any codes for outside flowers... Really??? At least you can call to flower department to find out the code. You, guys, have to do something with your customer service to satisfy your customers. Otherwise you will have more and more bad reviews...
Good selection and variety. All cash registers open on the weekend. Bonus
Clean and organized but did not have green onions.
Clean store friendly staff lots of parking very small organic section but well stocked.would get more stars if more of store was used for organically produced products and local suppliers.
Love the set up and how clean it is. Lots of room to get through isles. Can do all your shopping right there. Cashier was very friendly and even had another staff help me pack my groceries. Lots of parking too
Very good product pricing, worthy loyalty program, decent parking
I have found this store has the best grocery selection in Vernon. With the variety of merchandise this store can easily be a one stop shopping destination.
Love this store, but wish it was one of the bigger stores. That way we'd have everything we need there.
Good store. You can get everything there. Reasonable prices for this era
The store is beautiful and well stocked The most impressive were the prices Significantly lower than competition.
Clean and safe to walk around. Had good sale at the weekend. Didn't know it was tax free day.
Friendly staff makes this place ideal for quick stops, contains a walk in clinic, pharmacy, and a gym. Self checkouts are convenient and yes this place does have a license to sell wines, a great selection of local BC wines. Typical big shopping center
BEST grocery store. Love points system. Everything easy to find .... line ups at till only downfall
The food is always good quality and the check outs generally move quickly it's easy for one stop shopping as well.
Not enough staff when they open
I like that they price match so I don't have to run around town to save $. Collecting PC optimum points is an awesome loyalty incentive. Produce is getting better than it was. I also appreciate their Asian aisle products. Employees are also friendly. Don't forget to grab a free cookie from the bakery for your little ones!
Great store for groceries. Produce nicely displayed
Self checkouts don't have bags. I had to put my groceries, tomatoes, cans in my pocket and carry 4 bulk meat packs. Terrible!!
Not crowded ,well stock shelves.
Good services friendly staff to help
Great prices and a great selection of organic and natural foods. Convenient walk in clinic and pharmacy in the store too :-)
Great place to shop and collect PC points.
I never write reviews but felt compelled after yesterday. I shop here regularly and on each of my last 3 trips have seen families and/or individuals gallivanting throughout the store unmasked. In all 3 instances these have been large men, embarrassed families in tow, and as a result of their stature, no one approaches them. Not sure what management is thinking in allowing this to continue. Most other chains have implemented security measures at entrance points. Following their lead would make a great deal of sense - you are placing the burden on your clerks and cashiers, which is clearly not working. Edit: 3 months later - still no security present, still plenty of able-bodied anti-mask types wandering around. Just brutal.
Great prices
Typical Superstore but the aisles can get pretty crowded with stock and confusing to find items. Staff are hit and miss between helping you and just not wanting to.
Had everything I wanted including good prices!!!!
We shop here quite often. Nice and spacious.
To tell you the truth I was not impressed by fresh meat went in for some New York steak and could not find any that did not lookfull of gristle they all looked like the ends of a striploin very poor indeed really I am not impressed with super store at all
Best grocery prices in town. Not well stocked and very few staff. Store always feels a little run down.
Was real happy with service, store is in the middle of a renovation and still serving customers, the new shelf Color is looking very good. Stock can be low at times but it’s still the best grocery prices in town. Looking forward to the …
Doesn't contain many international food items that can be found at the Guildford superstore location
This is one of my favourite stores. I can get everything I need at one place. The associates are always friendly and quite willing to help at all times. If I can't locate something they don't just say where it is they take you. I appreciate those little extras so they will always have our business.
Good selection of little bit too pricey
Only giving 4 stars because it was TOO COLD in the store!! Also they're still making you put a dollar in the cart to release it -- come on! Other than that I got everything I needed.
The store in St Thomas is excellent. Service is great and produce, their meat and fish are very fresh. The sale prices are amazing and their price matching policy saves me from having to run around town
Nice it's in the neighborhood, can always find a great deal!!
Most everything grocery wise available here. Many specialty items are not here and that is to be expected. It's busy most of the time so when you get out quick it's surprising.
Same exp as i would have in another grocery store it is what it is clean and somewhat enjoyable
Great prices, excellent pharmacy, too many empty shelves sometimes and so so produce. Cheapest and best cash back points though..
Huge, and had everything...still more expensive than Walmart.
Great selection, decent prices. The store is super clean and the staff are friendly and helpful.
Use to shop here all the time. Until dealing with Alex (assistant manager) I can’t believe people like this hold a management position. Just hope you don’t have to deal with customer service because they will just laugh it off and tell you to pound salt. I will now be boycotting all loblaws stores. Disgusting service and Alex should be kicking rocks.
Did the on line order chick and collect. They were great fast for the amount of cars there and they were really fast and friendly. Even when i was 4th in line and have to wait 25 to 30 minutes I very happy with it .
doesn’t matter what day you go the shelves are never stocked. You cant trust anything on sale. It seems everything on sale is defective in some way. From soap to being a weird consistency and not doing the job to chips that are over cooked. It used to be back in the day a sale item was the same quality for a better deal. Pretty disappointing.
Nice store with lots of produce.
Like all other Canadian stores in Canada. But maybe less selection than the ones in the big city, the alternately is Walmart!
Great place to shop. Great selection of food choices. Prices are reasonable. Staff are friendly and helpful.
They just recently rearranged the store and I find the aisle set up to be way more confusing then it use to be
We went last night to do some shopping and we went up to the check outs at 845. There was only 1 open so we got in line for the self check out an thats when it began. We proceeded to check out then as time went on more store workers came over and I spent almost 500.00 and the staff were standing behind my son and he could hear them talking about me stealing stuff and the cloths I bought would not even fit me and he was very upset then the check out girl came over and pushed me out of the way and said to me here I will finish so it goes faster then a man worker I think he may have been a supervisor started grabbing my bags to put them in my carts and was quite rough with all my stuff and when I said I would put them in my self he was not very nice at all so I packed up and left. We spend about 2000 a month in this store but we will never walk across the door step again.
Always enjoy shopping here... I just find there prices higher than no frills.. I really like how much organic stuff they stock...
Amazing selection of gluten free and specialty foods. Will always go back
Strange that on a Monday much of the produce was wiped out. We got someone that found a box of nectarines to restock. Maybe the pay should increase so people would show up to stock the produce aisle.
Great prices. Great selection. Unique products. Good quality clothes. Very friendly staff!
Good place to shop but they don't inforce the rules about waring masks
Great product, decent prices, and lots of available stock. Finding someone to help you, who is friendly is few and far between.
All products are well organised and very nice staff. Lots of brand are available with great service and price.
Always loved this superstore. Quiet, lots of cashier's. Always a great place to shop.
Compared to other Superstores this store is less then average. Reduced rating from 3 to 2. It had most of the expected items however the produce is below standard. Lotto counter/ customer service is usually quite rude! Cashiers are usually nice.
The rude cashier showed her picture of the prices at the shelves she refused to correct the price claiming it was wrong item and it was not she just didn't want to do it she was in bad mood, and she was not helpful in price matching.
Its fine
Super friendly staff, cashier's are super friendly and always make sure im satisfied with my purchase!
Awesome store...staff is very helpful
I went in just for a few things but unfortunately they didnt have any allergy free sour cream . Had to go to Metro in london for that . The prices generally speaking seem way higher than other stores even compared to Metro . Yes Metro is pretty comparable in its product that they are selling .
Half the shelves are always empty. Why pay for that big of a building if you arent going to stock it? I've been ordering dry goods online, better price and no hassle.
Best prices and selection
The staff are very helpful and I have no trouble finding what I came in looking for. Would recommend signing up for the PC points program, those points add up quickly.
deli , frozen foods etc. online shopping where you order food then you pick up your pre paid items @ designated time slot. underground garage.
Our homebase for groceries. Only complaint I'd have to say is we have gotten the wrong items in our "Click and Collect" a few times now. Not the replacements, literally the wrong items. Other than that's their great!
There prices between the shelves and cashier are wrong and they are the worst in refusing to price match . Very rude customer service too.
You can Get store special deals here as its a new store opened just opposite to Walmart....so check out those special prices...
This evening 6 pm after a hard day's work and it being hot, decided to go get chicken for diner well considering it was a meal deal never was it mentioned of brq sauce and it's 16.00 for the meal deal well the female that works there did not mention about the brq sauce beget and fries and chicken. We get to cashier number 1 and the young teen didn't know so we didn't buy the deal three times we gone there and each time yous have messed up if your doing coupon then the girl at the counter that's serving fries and the chicken well she should of known and said something. We are not impressed to pay more then 16.00just for bra sauce? Unreal.
Good deals buy in bulk save money. I did.
Pretty neat store
Great staff
Always has everything i need plus the produce is usually fresh. They always have great sales on the grocery items as well as the Joe Fresh clothes line they carry. Check out the clearance racks usually find something for the kids.
Exactly what you expect from the Superstore. Very clean, orgaized and check out options make for a quick line-up.
Great place to shop and cheap too. If you need a pharmacy there's one too and even a clinic open late during the week from 9am to 9pm same as weekends if they have enough Drs. They also have a gym to workout for men and woman to workout together. Great place for everything
Everyone knows superstore. Reasonable products, prices go up slowly. Good selection of items. Staff are not very knowledgeable about products.
Clean, well arranged and well stocked store
Great selection. If customer service is rude it's only because the customers are more rude. But that's just simcoe. People Are snobby and rude. Get over yourselves.
Clean ..large selections in every department ....biggest let down they DO NOT keep the popular choice of certain products in stock....for example...pc extra fine coffee gold can....always first sold out....not restocked until other grinds/roasts are depleted......they just fill the holes with other types......ive been going here way back when it was Zehrs....you would think that the clerks would maybe catch on to the fact that "hey maybe i should order 10- 1 ratio more of the regular whip cream in the red can because no one is buying the light stuff" ....eh Mr Flood....quit filling the holes with other products,flavors or the light version....it costs your customers lots of money for gas to make special trips only to find 3 weeks later buddy is still not able to figure this out and tell the clerk to stop b.s.n about how the smuckers carmel sauce is seasonal....but smuckers chocolate or strawberry is always fully stocked....chime in anytime Mr Flood....
Everything all in one store. Got to love that????
Lots of fresh variety and sales. Plenty of staff to help out. Bakery just so so. Crowded on Thursdays and Fridays. Best day to shop is Wednesday. Culinary school upstairs worth trying out.
Busy but clean
Great service
Whitehorse.
Busy place
My most shopped store. I cant bring myself to go to Wal-mart unless its an emergency but that's more personal choice. I find that Superstore has fresher food, a better natural section, better lay-out, and somehow a more pleasant feel. Many of their products you cant find elsewhere and i love the fact they have a walk-in clinic
Great store. I do most of my grocery sh6 here. I collect PC optimum points and each week both in my email and through their app I get customized offers for points on the items I regularly buy. I find they usually have some of the best meat products compared to other stores. The only reason I only give them a 4 star rating is it always seems that when they have certain meats on sale they alwa6 only seem to have a lim6 supply. It seems that head office doesn't give them enough priority and always seems to just ship them less than what they easily sell and their $ 10 bags of the things we like are always being either discontinued or the package sizes have gotten so small that they are no longer a deal.
I have had no issues in this store. It is clean and tidy and carries most of the items that I use regularly. The staff is helpful and for the most part polite.
Has quick charge electric car recharging plugs nearby .
Had everything I needed..staff was friendly and maintained social distances. A safe place to shop
(Translated) Fine shopping. Large assortment. (Original) Fijn winkelen. Groot assortiment.
Check the 10 for $10 deal . Sometimes better then 1/2 price
Clean place, great selection
The continue to have a good stock of items. What stood out most though, yesterday, March 19th around 4pm-415pm was the employee helping with the self checkout. She had a black vest on and black rimmed glasses and despite stressful times she was so kind and extremely helpful. She offered help carrying my pack of waters and helped scan it and made a great effort to keep things running smoothly. A lot of time there is no help so be found in the self checkout and you have to wait a while for assistance. I wish this lady had a name tag! She was great :)
Good size store, has most things at reasonable prices.
Awesome place to shop where you can earn points toward free food and items within the store
They don't price match enough stores and put limits on price matched items. Not worth me shopping there!
Prices are very good but the store is SO large that I find it overwhelming, so I usually go somewhere else. Bring your own bags and bag your own groceries.
Massive, huge selection as superstores should. Even sushi looked good, which is a surprise!
It was good I shop there a lot
I've had employees yell at me before, and other customers, when u tell some one in charge that claims to be management nothing gets done. Almost punched out one of their employees that screemed at a senior lady for not fully closing the fridge door to the milk.
How about strategically placed moving sidewalks?? Those carts get heavy when you have kids to feed...lol
Too big and SO expensive. In some cases 50% more than No Frills.
Love shopping I get free groceries and free stuff when I spend so much, who doesn't love free right. But best of all the staff is very helpful and very nice, produce and groceries are very good as well. Thank you everyone.
Super clean and super quick service as well as helpful and kind attendants . For a quick stop before Wabumen or if you're a local of Stony Plain or Spruce Grove you can get great prices on large sized products and you have a very good selection of what you need to survive these tough times .
Im only rating this a one because thats the lowest i can rate. But if i could rate it would be a -10. They owe me 270 dollars this has been ongoing for5 weeks. They lie to me and refuse to resolve issue. This store sucks im so done with them. Theres more to come. Tomorrow
They got great fruit and veggies...lots of clothes, great for Christmas shopping..
I lost my phone the other evening !!! I left it in the pharmacy department and 100% thought it was a goner, but the amazing pharmacist and staff noticed it and even called my emergency contact to let them know they had it safe... !!!! I am completely grateful ???? as I had just paid 400$ to replace the screen and wouldn't have been able to replace it and use it for work! It also was the only way I had to use my bank card at that moment. Thank you again ! Also one of the only stores I feel completely safe shopping in as it seems everyone doesn't crowed all together, uses masks( even if youre like me and only use them for the sake of others) always have sanitation and keeps enough cashiers on that you don't wait in line to long.
First time shopping there. Took a while to figure out the layout. Aisle were wider than other grocery stores. Inventory was good and prices were cheaper than Save-On and Safeway.
Stores always clean and well stocked..if they could find a way to send me private emails about candy sales life would be perfect ..lol
Checkouts lined up into the produce/deli area is a regular occurance. They need more self checkouts or proper staffing
Still have to dig around to find the dollar for the cart to shop and cashiers are often busy talking to themselves. But it is new . Selection of veg are not the greatest
I can't even believe how I was treated during this horrible shopping experience. After being completely ignored by the butcher who was looking directly at me. I simply said "excuse me" to the other gentleman working in the meat department. He had also seen me and then proceeded to turn his back to me, he let me know he would be with me in a few seconds then counted down and looked at me and had the nerve to say "see only to the count of two, thats not so bad is it?" I asked if he would price match some chicken it was a good deal so I said one sec and I will grab some more. He then went on and on about how he is limiting me to two only, he is doing that so everyone will stop being greedy like a bunch of little kids and learn to share. He then proceeded to let me know that it's not like I needed all that chicken anways. I must have said ok and I get it 10 times and he just kept going, even after I had left the meat counter. There was a manager across the aisle I told him about the situation, he said "yah thats not needed" and walked away. What the Hell is going on here. I am an adult being lectured by the meat guy like I am a kid in preschool, I was mortified, embarrased and then ignored by management. I continued my shopping and went to check out I had almost 300 dollars in groceries and flyers to price match, as well as coupons. I let those in line know so they where aware that I would be awhile. The cashier proceeded to inform me to look threw the flyers and find the items, even though all the prices and flyers that they belonged to where wrote down on a piece of paper, and the flyers where placed with the items as well as the items being circled, so all my produce ended up piled up on the line. She also placed me on the inside blocking others who where cashing out. She then proceeded to bag two other customers who went threw after me and never once asked me if I would like a hand. It is worth noting those ladies where in the outside lane and had much smaller amounts of groceries. The other ladies where both gone before I was even close to being finished. It was obvious that the cashier was not impressed by my labour intensive check out and was being spitefull as she went out of her way to avoid eye contact and was humming the entire time. I left the store manager a complaint with my number and depending on his responce I may never set foot in that store again. I have never felt so invisible in my entire life.
I'm very happy that super store opened up here. Great store. Great prices. Great quality.
They cause "covid" symtoms by sending out a high frequency sound through out the store. When I ask about it they have no comment.
Store is pretty good BUT the bakery is pathetic. Same old stuff everyday.... most of it must be given away since they order in so much from third parties but never have enough of what THEY should be baking. They must be losing a pretty good buck on bakery operations.
I like shopping at the real Canadian super store, friendly staff and store is always clean
They have the largest selection of heath food around. It makes shopping for food I can eat easy.
Great store! Has everything you are looking for and more! Quick service!
Everything you need, but you have to go early for vegetables
Great store on Highway three. I usually stop to get flowers for my mother and just get up to stretch my legs, however it is really a huge grocery store. They have many gluten free options, and many options for anything you want to buy. If I have the time to drive out there, it is my personal favourite grocery store because of the wide selection of food. The staff are also very nice and love to help whenever you have any questions.
They have great produce and lots of selection of everything else. Price's are alright but I really dislike the buy in groups of three and get them for whatever price.
The best place to shop in St.Thomas.
They always have great deals and it always clean and staff is always friendly
Great selection at large price. Asking the employees who work there what they think and the response I have gotten from a few of them is: Nice clean environment in which management thinks of you a serf. Will be fired if you speak up apparently!
I usually shop in-store, but was feeling under the weather so I ordered pick up for the first time. When the concierge on duty asked about substitutions, she was unable to answer questions I had about them because apparently there had just been a shift changeover and she didn't know about the products that had been substituted. I gave the kid packing up the groceries 2 bags to pack them into and he carelessly packed up one bag then just tossed the rest of the items into my trunk and threw the second bag on top. I get it, you guys hate your job.
The price tags on the selves are eink displays. They can raise the prices at the touch of a button.
Travelling through Vernon and stopped for a couple of things for dinner. One employee walked me directly to the item I couldn't locate because it was not my regular store. Incredible customer service. Thank you Super Store!
There weren't any bags at the self checkout
Fruits and veggies go bad within days of purchase. New self check out system is full of bugs and is fairly slow. Nothing special. Don't have much for competition.
Store
Employee behind the meat counter was downright rude. Checking out took 10 min with one person in front of us in line because the cashier was so slow. First and last visit.
Not really Canadian. I would rather say Real Indian Superstore!!
Good products range of day to day use at cheaper rates. From vegetables, fruits, dairy products, soft drinks, energy drinks, bakery products, deli hot items, food products of various countries, pharmacy store, frozen foods of all types are available. Customer service is also fine. Staff is co-operative. Has wheelchair accessible parking and entrance too.
I enjoy useing click and collect. They always get my order right.
It's OK. Staff are decent nothing to brag about. The store is clean. Nothing to light up the eyes. Prices are OK. Havent had any bad experiences here though.
Very affordable everyday stuffs
We were looking to buy some driveway sealant. We've never done it before so we wanted to ask a few questions. After checking several isles on either side of the one we were in, we could find no one to assist us. what ectra stuff we would need ie roller, brushes, cleaning etc.
I live in st Thomas and go here religiously, however I’m considering a different grocer now that this has been the second week in a row I’ve gotten groceries and brought them home to find items that had expired prior to even purchasing …
Below average super store, not as much variety in store, as other cities, very poor traffic entrance
This place is so awesome my girl friend went in there the other day with a broken arm on her eye glasses and couldn't afford to get new frames so one of the ladies said leave them here go shopping . When my girlfriend Anita returned this wonderful lady passed her the eye glass with a new arm and 2 new nose pieces she in shock when the lady said have a nice day and didn't ask for anything in return . I'm very thankful for this lady since my girlfriend is on such a tight budget she would be blind with out her glass .... Thanks so much!!!!!!
Clean, staff are friendly and will help find what your looking for.... and price matching YEAH!!!
So many choices from food to clothing. Open demo 7 to 11. Underground parking is great as well
Have a lot vegan options
Best prices in town and not far away from downtown
The internet ordering service is great. Charlotte knows her stuff
EXPENSIVE gas! Why is the gas 8 cents more expensive here than the 137 ave superstore? It has been like this for a month. Everything else in the store is fine. The in-store bakery could bake some different loaves of bread rather than boring French bread. The supermarket prices are the lowest in town (except for H & W for produce)
Was able to find things that my local Superstore doesn't carry anymore
Love the point system, click and collect, and how much money I save by shopping here. Don't like how big it is and the crowds. Find myself using click and collect more often to avoid going inside.
Just had there brown rice veg sushi. Rice was almost raw and inedible
Best grocery store
Meat department is awful!! Poorly butchered, poorly stocked selection and apparently run by confused teenagers. Holes on all the shelves throughout the store. Never enough cashiers, you might as well always cash yourself out.
I shop here 3x a week. No issues and smooth in and out. Rarely long lines.
Great selection.
just wanna let the manager know, there is a cashier lady around 50 years old with red hair, she always talk too much with people, but doing nothing! she is wasting our time!
So much to choose from,lower prices, all your needs in one place,.
Love the staff for the most part great people. Staff selling tickets and in the Dry Cleaning area both days there could have been a little friendlier. The store is always neat and clean. Do not like that once near the meat department you lose wifi as I will not use my Data to price match.
Good shopping
Clean. Hardly out of products. Very friendly and helpful. Prices are decently priced.
Like the prices, quality, and having PC products. The check out design need some help with the self packing crossing over.
Shopping is not great there. It's just the store; not the products.
Not as expensive as Loblaw and has same stuff. I don't do a big shop there though
A bit more expensive and flyer items sell out quickly
Shop at Butcher Boys and support local. Superstore was my preferred grocer before they removed bags from self-checkout. Not having bags on stands makes bagging much more challenging. Depending who you ask, the reason is either: theft or environmental sustainability. I've never stole a bag in my life and I reuse them for kitty-litter or recycle.
Great quality vegetables and fruit. The prices are really good. The staff is always nice and willing to help you .
Clean not stocked.
Best products and quick service. Friendly staff!
Dairy will barely make it to the best before date in summer, seems no problem in winter months, maybe they leave it on their shipping dock when trucks deliver, then eventually it finds its way to the cooler. Also, is it too much to ask that employees leave the premium parking stalls at the front of the store for patrons? I cannot believe that this is not the store’s policy.
A go to in Vernon. With full produce, meats, lotto, and (BC) wines, coupled with value pricing, why go anywhere else?
Really big store, with a huge variety. My only complaint is that it's very busy, and there's never enough cashiers. Even the lineup for self-checkout is usually long.
Some items prices not visible or confusing. Need to check your bill before leaving. Lot of empty spaces on shelves as they don"t seem to restock during the day.
went to the optical department did not find what I needed in safety glasses, and staff could not provide any alternative
Great sales, friendly staff, clean, fresh produce
Great selection, and prices. Friendly staff !
Awesome selection of groceries, available in bulk jumbo size too. Return policy a bit strict though.
Very nice place to shop.
Normally very happy with superstore. I was disappointed this morning when at 9 am there was only 1 cashier open and I had to wait in line 15 minutes.
Had a lovely attendant simran who was a pleasure to be around and helped me with the self checkout. Thank you Simran!
READ THE FINE PRINT! PC optimum points are a huge scam. YOU WON'T GET THEM. I did call and they told me read the fine print! What a waste of time!
Clean, pleasant store, good shopping experience and selection. Shelves can be quite depleted at times, depending on day of week, however. Fellow RVers, please note: No overnight parking permitted.
Not too bad...at least its one stop shopping..
I absolutely love this place. My cat died like 2 months ago and they're the only place left that doesn't try to kick me out for dragging my cat around the store on his leash. 5 stars guys!
Good store... but they don't have bags or the option to buy reusable bags.
We have been shopping at this store in St. Thomas for many years. It is always clean with wide aisles. Good selection in products.
Busy.
Terrible store layout, long lines. The pharmacy would not check out our items we got in the pharmacy.
Well stocked with everything you need. Clean . Also very friendly staff
The only place I go for groceries in town and the cashier's are always smiling
Staff are super helpful and store is always clean
Generally well stocked but staff are an ongoing challenge if you're not white. I'm white, my wife's not. She gets dissed regularly with out opening her mouth. Worse when she says anything. I've been right there when it's happened several times. They smarten up when they realize we're together. It's consistent and bad enough that I raised the issue to store management. No apology and no change. No such experience at Sobey's or Food Basics, the other grocery stores in town.
Paid 4.50$ for a 2L of white milk that expires in 4 days... I just think it's so weird considering our countries milk is produced 15 minutes away...
My. Go to shopping place. Always clean, lots of parking. But always have to keep an eye out at checkout. Several times things would show up without the sale price
Good place to shop I love their fresh baked Italian and French breads.
There are always good range and bargains at the superstore for anything you need. Winter boots 25 percent off and no tax this weekend
I shop at this store on a regular basis and all staff have been great with finding product and the till are usually all open
Always find what I'm looking for. Good selection The price was even cheaper.
I am always able to find the products I need at the best price. There is always a great selection and great customer service. Thank you!
my wife and I have used click and collect since June of 2020 and we were very impressed with the customer service and quality of products given to us in our orders. We have noticed a huge difference in our orders over the last month though, as well as the customer service. we have waited longer than ever for our groceries, both noticed how short staffed they are and lastly noticed how stressed the staff seem, leaving us with the impression that the customer service is not good anymore, or that the click and collect does not have enough employees. Not sure what's going on with click and collect... but its gone down hill.
Variety of groceries and good pricing.
Always clean and well stocked. The staff are friendly.
Great selection of fresh produce, general grocery items as well as clothing and homeware.
Long lieups...not enough cashiers
Best places to buy food
Okay no real prepared food available
Great supermarket
Great place to shop...But you got to bag your own purchases.
Clean, sanitized. I started shopping at superstore just because of that. No more Walmart for me.
Absolutely hate it when the clerks hover around you when you're at the self checkout. Not everyone is there to steal something.
Clean, organized store. Great service. Fast and efficient staff.
(Translated) Good place to shop (Original) Buen lugar para comprar
Great place to shop!
I do not like having to purchase 2 or more of an item to get a real deal on something. Otherwise good prices
I found some of the produce that i was interested in (i.e. celery and tomatoes) to be very poor quality - especially given the price.
Great place. Clean economically friendly great staff everything you need in one store
Great prices and varity
(Translated) Very good business (Original) Sehr gutes geschäft
Great to take coupons, great service to.
stocked well and clean helpful staff
Too big hard to find things
Nice grocery store with great selections. Ample parking space, parking lot and underground parking .
Better take your cash you.ll buy more goodies after walking around it this food place has lots of goods.
Can buy things on cheap price
Great prices, just like in all the other major cities.
Good prices on some of the produce and they had some nice fresh tropical fruit when we were there.
(Translated) A1 (Original) A1
(Translated) There are a variety of food items available. However, it is packed in a large capacity. (Original) 다양한 식료품이 준비되어 있어서 넘 좋다. 단, 대용량으로 포장 되어 있음.
Worst place I have been in Canada
A large grocery store with lots of merchandise and I can use my discount card there and my PC optimum card for points.
Big store lots of stuff but not many bargains.
Don't bother getting a cake from here, customer service is terrible at the bakery. First woman completely ignored me for close to 15 minutes while I waited to place an order - she walked right past me and into the freezer and stayed there for at least 10. Tried to pick up my cake today - I had to finally call customer service from within the store TWICE, they paged the worker twice, until she finally waltzed over. Not worth the experience when you have little ones clinging at your ankles and a birthday party to get to.
Not much different from any Superstore I've shopped in. For the large amount of people that shop here the staff is handling the covid situation pretty good.
Prices are great, good availability of products and food Eric.
There own brand name products are good value for the money that's why I shop there
Decent service,prices are good and there products are pretty good for the prices staff are nice and very helpful and there safety measures are good
Good store good staff makes for a nice shopping trip
Cleanest and most organized Superstore I've ever been to. I always enjoy shopping at this location. Keep it up!
This is a great store and always well stocked with enough cash registers open Unfortunately expect the prices to always be going up but that's the same as any grocery store. What do you expect from a Canadian company who was given $12 million in freezers from the Trudeau government?
Cheapest place to shop in yukon
If you eat Organic this is not the best place to shop. Lately they do not have much of a selection, They should have more staff on the shop floor to help customers
Best grocer in the area, prices are great, checkout is fast, people are helpful. I choose them everytime.
Great store. Helpful staff! Very clean.
Love the location. Lots of parking. The only thing holding back a full 5 star review is that this location does not do online grocery shopping!! I really hope that changes. Also I find it lacks an electronics section in the store.
I went with my 5 year old for flu shot. The pharmacist doesn't know how to give flu shots for kids.
I prefer to shop here than at their competitors. It's a one stop shop: groceries, bulk foods, wide variety of organic goods, pharmacy, drugstore, clothing, house/kitchen wares, electronics, bakery. The prices are lower than most competitors. Great affordable place for families to purchase groceries. Never had a problem returning an item with receipt.
A great place to shop, and the best crusty French bread! Good selection in their wine store. Just too bad they don’t include their flyers in the Peace Arch Times for the White Rock area!!
This grocery store has good prices and give points based on purchase
Good prices and clean store.
While in the dairy section, I asked a young woman named Ashley for help finding something not realizing she wasn't on shift anymore. She was 'off', doing some personal shopping but helped me anyway. She even went to check the back to see if they had what i was looking for. When I realized she wasn't working, I apologized for interrupting own time. She just smiled and said "no problem". Left a good impression!
The outdoor parking lot at the front of the building is convenient with multiple parking options and the standard stalls are generously spacious.
You want it...they got it...good store
A super place to shop. Clean, spacious, and friendly. Excepting of mask exemptions. I've had employees follow me around harassing me to wear a mask, even kicking me out but this place was wonderful. My new shopping destination. Amazing.
I found everything I was looking for and very easily navigated the store. Always a pleasure shopping at RCS
It's a super store. Much like other Superstores. Good selection and good prices. It was a good place for us to stock up on food as we are staying in a town 2 hours outside of Whitehorse where a no-name bottle of Pop was $5.
Easy to find products.....once you know where they are, dairy could be more organized with best before due dates & few more specials on coffee
Good place to shop good people overall food is a bit on the higher side compared with some other ones but they generally have a one stop shop for what you might need as far as grub is concerned
(Translated) Very good shopping center, always offers special offers, so check exactly what is currently particularly cheap (meat, orange juice, cookies, drinks). At a purchase value of over $ 250 you get a bio snack pack (but keeps in bulk). (Original) Sehr gutes Einkaufszentrum, bietet immer besondere Angebote, daher genau prüfen, was aktuell besonders günstig ist ( Fleisch, Orangensaft, Kekse, Getränke). Bei einem Einkaufswert von über 250 Dollar bekommt man ein Bio-Knabberpaket (hält sich aber sehr in Massen).
They sell it all food clothing pharmacy eye glasses appliances books and electronics. They price match local competitors. They have a loyalty card and in store banking. They also have a gas station out front with cheaper gas. I Also sell wines and lottery tickets.
Great store to shop. Low prices clean and well laid out. Way cheaper than Safeway and save on foods in the area. I shop here multiple times a week. Staff are always friendly and willing to help. Great store for the area. It is only going to boom with all the new homes been built in the area. Weekends this store is busy so if you shop on weekends be warned it’s worth it to save hard earned money. I really enjoy the seafood department which is great and is always really fresh and reasonably priced they also have live seafood like crabs and lobsters as well as mussels oysters claims which saves me money as I used to go to seven seas by far way cheaper !
Don’t ever go to the BCLC lottery in their store, old lady with rude attitude, if you don’t wanna work there then quit the damn job. Won’t ever go there and buy lottery again
It's a big box store. They carry almost everything you need. Produce is lacking "big time", lots of over ripe or even rotten fruit. Everything else seems to be OK.
Clean store. Good selection. Large Joe Fresh section.
Good but not at the standard of the stores at south.
Always seems good for some kind of deal. Just like any other grocery store, you have to know your prices...
Very busy place. Has mostly everything you need. Sometimes certain things are sold out. Still my go to grocery store.
Use to be a good place to shop for more than a decade, but now quickly going downhill. The milk constantly goes bad ahead of expiry date and so does some of the meat. Bakery products are not acceptable quality compared to other stores in town. Produce ok but could be better. Gas bar prices mostly the highest in town.
Good options, good prices. That said their online ordering leaves a lot to be desired. The worst substitutions which always cost more, and bad customer service plus you end up waiting for 20+ min anyways when you pick up.
By far has been the worst superstore, or grocery store, I've been to. I understand it's a new store but they consistently are out of simple items like chicken and I constantly have to go to another grocery store after shopping here. The staff are even worse unfortunately. I have encountered numerous rude and unhelpful people. When I ask where an item is located they don't know and are not willing to help. Very disappointing.
The store has everything you need from a grocery store and the prices are good
Good selection of fresh produce, breads Ample parking. Good sushi for a grocery store
My favourite grocery store in town, has lots of options and sales, plus PC optimum points rack up quickly if you visit frequently
Just a big rip off. False advertising just to get you in the store
Love Superstore. Staff always seem more helpful and friendly than walmart next-door.
Our family favorite grocery store. Always shop here....good products friendly staff.
Store us always clean and organized. Staff are busy but still have time for questions. Thank you
Good selection, mostly friendly cashiers but selection for men's clothing is slim.
Too big ! Spread out to far to grocery shop it’s a workout just to go shopping. I do like that the store is on ground level and not like a lot of other stores which are upstairs Very good selection of everything
Great new store! Superstores (the four I shop in) really need to check that all items are priced properly to many items have no on shelf or the shelf price does not scan at the register.
I went to pick up my click and collect order at the scheduled time and was informed that it would be at least another 40 minutes. It would take only two seconds to send a quick email or phone call to let me know that you are running behind, and show that you value your customers time and business.
(Translated) There were various side dishes and I enjoyed it with my eyes and tongue. (Original) 色々なお惣菜があって目でも舌でも楽しめました。
Was alfull the staff are rude and nothing in store
Masks are optional apparently at this superstore Also, always poorly stocked and dirty bathrooms
Good toys for kids yummy stuff lots food and good sweets.
Good value people were friendly
If going in the store, it is clean and well stocked. However, if using PC express - as convenient as it is - the manager is very rude and abrupt.
The store is clean and there seemed to be enough staff.
Clean and neat. Some great sales come and go. The prices over all are relatively cheap. I personally have had hit and miss quality with the produce which makes me not want to get my produce from the store. Others I have spoken to swear by the produce at Super Store so I suppose it is buyer beware as it is inconsistent. The frozen section has some wonderful pre made dinners that are unique and delicious.
This is my grocery store. Enjoy looking at all items in store. Really like Joe Fresh.
Other than the poorly stocked shelves come sunday evening, its good. The pc plus points program brings it full circle. At times produce looks poor. Stay away from monsanto meloranges
A Walmart in Canada
Love this place! Not really but it is my favorite Superstore, it's clean, always friendly staff, helpful, even the other customers are friendly. I like it so much I come back every week! ????
Very convenient. Great customer service, clean environment and great products ????
(Translated) In Whitehorse, Yukon this is our biggest store. We come from everywhere for Superstore !!! Long live Superstore, Superman's friend! (Original) A Whitehorse au Yukon c'est notre plus gros magasin. On vient de partout pour Superstore!!! Longue vie a Superstore l'ami de Superman!
They match prices and are very helpful to everyone who goes there to shop.
I ordered a thai chili pepper thru online shopping. They gave me 1 small piece of thai chili pepper for the price of $ 3.47 . Do you think this is a reasonable price ?
I don't analyze and compare prices from different grocery stores in a significant amount of detail (who has time?), but I've found that this is probably the cheapest place overall for groceries in St. Albert. Their personal care and deli sections have great selections - they really stand out to me. I'm not always crazy about their produce though - usually it's solid but there have been a few times I've seen some not so fresh looking produce items there. This won't matter to everyone, but I find their selection of coffee to be really disappointing given how big the store is. At first, I didn't care for the new interface on their self checkouts compared to how it used to be, but I have now gotten used to it. Not that it affects my opinion of the store that much, I should add that I can't stand their parking lot. The staff are friendly and they have a good pharmacy too. Overall, a pretty good place to get groceries.
They need to have colder Dairy coolers, 4th time in a year, buying a milk or whip cream with plenty of days left before the expiry, and yet it's sour. If it's not your coolers, then you need to drop Dairyland milk products. No way should my whip cream be sour 10 days before it's best before date.
So disappointing to see that you're charging $5 for grocery pick-up. It's a pandemic. Many people are struggling; the cost of groceries is going up; we're supposed to be keeping our distance to keep others safe. Loblaws is making billions - yet you gouge your customers when we are just trying to stay safe and do the right thing. I'll go to Walmart next door who has no fee for grocery pickup.
Know your prices. Have seen decrease and increase in prices, same week.
Originally the location of this store was a Zehrs, at that time I enjoyed my shopping experience. Since the change from Zehrs to Real Canadian Superstore I have gone into this store periodically and each time the Simcoe Real Canadian Superstore goes out of their way to remind me why I don't like to shop at this store. Yesterday was no different. For some reason the RCS feel customers can spend hundreds of dollars at their store and show no loyalty for a customer by not packing the customers groceries similar to a Food Basic or No Frills. If I wanted to package my own groceries I would shop at these No Frill places as they suggest the reason for packaging your own groceries saves you money, products are generally cheaper compared to premium supermarkets. When I asked the cashier if they packed our groceries she was very quick to say NO, but said because she wasn't busy she would help me, of course she was standing around prior to me coming up to her till. As always this store has many cashier tills but only 2-3 open at any given time, always seems to be the case when I am in this store. The one till only takes items 1-12 - believe me you best not have 13 or more! I was reminded of that one time from the cashier that frequents that till, and got what for from her when I told her that there wasn't a lot of tills open and I had under 20 items, she took a nice strip off me, but she still has a job and still continues to treat customers horrible. I asked my cashier why they don't package the customers groceries, she just looked dumbfounded and shrugged her shoulders and said she didn't know why but she knew not to do it for a customer, that was pretty clear! When I asked another more seasoned employee why this was the case as there wasn't a manager or any type of a manger around or even remotely interested in my concerns she said the RCS has never package the customer's groceries. Again I asked why she just kept saying "we have never done it" and didn't know why. When I told her I do like to shop local and will go back to Sobey's as they do package my groceries and very friendly she said that was just fine. I guess RCS doesn't need the $2000 a month we spend on groceries to feed our family. Perhaps Galen Weston should stop advertising he cares about his CDN customers, and promoting Canadian products, it's evident when local produce is much more money in these stores over US produce during peak season. I like the PC products but I can go to a smaller more friendlier store that carries these products if need be, but I don't think I want to make Galen richer as he doesn't care about me so. . . The lay out of this store is terrible and way to big, unorganized, oddly they didn't have about 50% of the products I had on my list, the shelves were picked over and not restocked, so what I needed most times had a bare space. Believe me I won't be back to this store unless it changes from RCS to something that cares about customers. Oh BTW the cashier happily crushed my eggs, bread and cookies! I was so "thank ful?" for her help?? Total I spent $455.00, I won't be back ever again!
Everything we need in one roof
The staff are very helpful curious and professional. The store is very clean and we'll stocked .
Good product choices, higher Prices then I wish
Good produce and great sales. Some things are pricey unless on sale though.
August 4th, 2020. New to the store, I asked a young woman in a Superstore shirt, who was walking along in her own world, “Excuse me, could you please tell me where the Baggies are.?” She looked at me with a rude look as though I had interrupted her, and kept walking, staring straight ahead as she flung a hand out saying “Over there.” I looked to see where “over there” was and she continued walking through the swinging doors for employees. I couldn't believe that a polite, retired lady would be treated in such a rude manner. I wish I had caught up to her and asked her name. She was slim, tall, young with light brown rather messy hair and should have been trained in giving good service at a large, near new Superstore. .At proximately 1:00 PM in the afternoon she did not give me a good impression of customer service. I am not sure I will return.
Great location. Friendly staff and easy to use self-checkouts. Has plenty of parking both above ground and under ground - decent food prices!
Neat and clean. Lots of staff around. Shelves stacked nicely. Return customer incentives and not expensive.
Superstore is the best grocery store! So much variety, I love it. It's the only place to shop in Vernon for food. I go here all the time.
A good place for groceries & shop around , have bakery & cakes.
Limited stock of items including extra lean beef. Also items that can be priced match are most times cleared off the shelf!
Prices have raised dramatically and not worth the hassle for no saving.
It looks like Superstore is no more. When I used to walk in the entrance, I was inspired to shop. Staff working, talking, creating salads, hot foods, sushi and fruit trays. It had a bustle and a friendly atmosphere that made me think about how those freshly prepared foods would look on my plate. I'm now greeted by a sterile carousel, single layers of packs of cheese that look like we are on ration, apparent lack of hot foods and a confusing plethora of packaged foods. I was hard pressed to find the bread I normally buy, for some reason now near the floor on the bottom of an end shelf. I'm not sure what the motive is for this renovation but it's not pleasant to my sense of shopping. And if its somehow a response to Vovid, something has gone amiss in the plan. So I grabbed my chicken on sale and went to Metro. Where I rarely shop. Get it together Loblaws.
This store is not taking the covid situation seriously anymore. It just does not make sense that with all the tourists visiting Vernon they have been stepping down their distancing rules within the store and removed the one way rules on the isles. Every other stores are doing a better job of the situation then this store. I guess I won’t be collecting points anymore.
Quick and easy in and out Went through a person in training till She did good Her support person walked away and was having a convo with a employee and she didn't want to interrupt them she tried her best to figure out how to fix it herself finally she came back only to leave her again right away
Entrance way doesn't make sense since Covid started, having people exit and enter thru the same doors when they could have put up a partition separating them. Social distancing....not soo much in the bagging area and the entrance and exit way.
My favorite store in town...
Good stuff, extensive choices, great produce, good prices.
Really good prices and food items that you can't find everywhere. Can save anywhere from 10 - 20% compared to other food stores.
Store was clean. The carts were being brought in and placed for easy access; there was a sanitizing station right at the corral and it was full and had a garbage can close by for disposal of used sanitizing rags. Shelves were clean and well stock and employees were quick to assist.
Passport photo for my 5 month old today at customer service. Super friendly and helpful.
Great sales and had what I wanted this time and shelves were stocked
Love the new set up. Wish you had more customer assistance throughout the store but that goes for all grocery stores.
It is really good and have all kinds of items may be the best store i have been to
Recently moved in the area. The lay out is complicated. I leave miserable everytime. I love getting points but I am pretty sure for the first time In over a decade, I will be switching my grocery store.
If your cashier chooses not to vaccinate, the least they can do is where a mask.
Click and collect is great. If they mess up something, which doesn't happen often anymore, the customer service line always made it right.
I always have a great experience at this location!
Variety, fresh produce and we had great customer service.
I'm so greatful that this store honor's medical mask exemptions, and even more so pleased that there is an announcement that plays reminding people of mask wearing rules including to be respectful to those who cant wear one. I usually use click and collect though as I dont want to cause any problems however for the past few weeks availability for that service has been horrible! Often times booked up nearly a week ahead and sometimes I cant wait that long so I have to go in myself which is fine with me because I respect all other covid restrictions such as giving others space which is something people who wear a mask often wont do. I've been seeing other stores start to deny entry to those of us with medical conditions that prevent us from wearing a mask and I beg you to continue to honor the current policy. We wouldn't take away handicapped parking because that would be discrimination please do not take away my right to buy food.
I'm a full time student and tried the PC Express pick up today to save time so I could focus on my school work. The person on the phone was very pleasant to deal with. However, the individual that brought out my order after about 15-20 minutes was pretty rough with my bags while loading them in the trunk. I wanted to think that maybe it was just going to be a few bags because they were heavy, but I watched them basically toss the bags in one at a time. After he left I went to check the bags and close my trunk, and it was obvious they were just chucked in there, including the milk which was on it's side (and those tend to leak if they don't have the seal). It felt pretty disrespectful. I'm a student and work hard to be able to support myself, and to have someone throw the groceries I bought with the little money I do have without considering the possibility of items being damaged, etc., is frustrating. I appreciate that the fee for this service was waived, but even so, I won't be doing this again.
Good selection, meat should be the same unit price in small packs as it is in club size packs discrimination against smaller households is wrong.
Excellent variety of goods, very competitive pricing. Always busy, the community supports this business.
Enjoyed the visit. Will shop here again.
I was very happy when I went shopping. I was like a kid in a candy store. They have a very nice selection of gluten free items. I was excited to find gluten free waffle cones. Hooray now I don't feel left out.
A lot of empty shelf space. Checkout line extremely slow
Big, big store with lots of great foods. Truly good organic section. Fresh vegetables and fruits. Quality meats. They have Thai basil and lime leaves here. I enjoyed this place and good service.
Nice place and diverse varieties of household goods and services.
A big box store, trys to have everything.... But a very uncomfortable shopping experience
Best place for grocery shopping
I was there this morning the front line worker's where so nice on my way out I broke in to tears just thinking how hard they work l told them it love them and said stay safe????
Little of everything
Very little selection in produce or deli. The rotisserie chicken was swimming in sauce, the strawberries were mildewy, the smoked cheese had mould on the rind, and the garlic was dry: no flavour or juices upon cutting it. I had to throw the entire bulb out.
Prices are ok, food quality is what you expect from a larger chain, huge selection of products. Big plus is they always have lots of tills open. One of our preferred stores to grocery shop at.
This is where we get all our groceries. Alway a good experience
Could not believe the lack of inventory on the shelves, was shopping there on Tuesday & today and it was worse now. Flavour water, dog food, milk.
Fresh fish wasn't fresh !!! Love the bread though. Friendly cashier.
Very clean,friendly staff and easy to locate products
Always an available cashier, good selection, fair prices
Love the St Thomas Superstore location. The staff are so incredibly kind and helpful. The layout makes it easy to locate everything you need. I absolutely love how I get a little extra special gift for buying my groceries every week, plus I get my points.
Being on fixed pension dont like the idea of having to 2/3/4 of any product to get best price feel Iam being forced to overbuy when I dont require that many of any given product.
Very big store. Fair prices. Not enough cashier's though. Long line ups.
can never find anyone on the floor for help......out of stock on most popular items not restocked until they order more in just fill the holes with other flavors etc or the lite/ no sugar/no salt version....they dont bag anymore this is not a no frills store we pay premium prices here when not busy ,the cashiers mingle and chat while they let the elderly ones bag their own, buggies full of groceries/perishables left in aisles abandon by their floor walkers or people who pretend to shop then eat things from the buggy and leave and then the products finally get put away after hours of being room temperature.....anyone else seeing what i see ? i go their 3-4 days a week for last 15 yrs.
Nice big store with lots of variety in a relatively smaller city.
Very busy fruit and veggies bare at times
The veggies are always fresh and shelves are always stocked. Just wish you carried Dempster bread.
Good store and staff, helpful service. Always seem to have it all, shelves are rarely empty of product. Deli offers good service and the hot deli has lots of good food for on the go people, wings are awesome.
Great variety and ok in price but yung staff did not care about the outside of the store trees where toppled over and I picked them up wile 3 yung staff members walked right by me and did not offer to help . I was disappointed in that
I have been a customer of Superstore for a long time- but I will NOT step foot in the store again until they revisit their COVID precautions! They were doing so well initially - the other day I was there and the behavior of the staff when it came to social distancing with customers was DISMAL! Very few were wearing masks, even though Dr. Hinshaw has said that masks are required when one can't social distance. The staff are totally oblivious to social distancing! I called the store to express my concerns, and while I was told they would follow up, I was also told that masks were "staff choice" - and that the manager I was speaking to didn't wear one by choice either. That's fine- but as an older Albertan, and as a registered nurse, it is MY CHOICE to not come into your store if your staff won't social distance, won't wear masks, and are lacking education in how to follow the public health orders! When I wear a mask I am protecting you - and when you wear a mask you are protecting me.... your staff need more education regarding COVID, social distancing, and keeping not just themselves safe with shields at the cash, but keeping customers safe. There clearly is little to no desire to protect the customers - so this customer is going to shop elsewhere! I have even changed pharmacies as I will not go back in the store until things change!
This store has a wide selection of goods. For the most part staff are friendly. It was good to see the respect and understanding shown to people who are not able to wear masks.. Such a relief to be shopping and not have to be discriminated against and made to feel like a leper. Great job guys and five stars.
Very poor in bakery now not much on shelves.also meat department poor.I buy my drinking water there and machine not work right,have told service two weeks ago and still not working right.produces not much better,thinking buying some where better.
Always satisfied with our trip to SS. We love price matching and collecting PC Optimum points. Anytime we've had an issue, they've always been very helpful in aiding us to fix it.
Clean store, lots of helpful employees. Only wish you didn't have to buy 2 or 3 items to get the sale price. Not good. Just sends me over to wallymart to buy just one.
Got what I needed and price matched all good
A new experience for us. It seems like a WinCo store back in USA.
Good place with a big variety of organic and healthy options. Clean and organized.
(Translated) Good for big shopping .. there is not everything (Original) Gut zum großen Einkauf..es gibt nicht alles
Big supermarket store with wide selection of products. Prices are great and I use as my one stop shopping place.
Plenty of different foods from all over the world. Sales are good too
Lots of product variety, fair prices and often quick cashiers. Planned shopping is best due to size of store and strategically placed displays which add to shoppers impulse buying.
dairy (specificaly milk) dept. has always been terrible. many products past due dates. spillage not cleaned up properly. many times, I have to go to another store to get fresh milk....may be time to try another store.
One of the most dangerous stores in Vernon. Little effort to guide and separate customers while shopping. The store is NOT limiting numbers of customers in the store. Numerous times the parking lot is full and no effort to limit number of people in the store!!! No effort to direct customers through store isles to maintain safe distance. Even store stocking employees go against movement of customers down isles and not respecting distancing. Very poor example of corporate responsibility. Greed overruling care for customers!! Shame on store manager...
Good prices, all tellers open on weekends, often they run out of stock on sale items
Love this place. Number two only to Costco. Their liquor store also number teo only to Costco. They have a great selection of food and home essentials. Honestly if you do not shop here from time to time, you are missing out. Come in and check it out on occasion. It may just surprise you.
Our cashier was very polite and enough cashiers on to make lines short. Lottery ladie is outstanding .
I really like the shopping cart. The handles are awesome. No deposit either! Good selection, great store
I think this is The Best place to get groceries in Simcoe. The Staff are Always Pleasant, they have Everything in stock that they advertise ( for the most part ) I have never had a problem with this store.
It's a Superstore. What can you say.
Good atmosphere, sure like the self check out, fare prices
I'm sick and tired of this store with the pricing and poor quality of food!!! Several times I have had to go back because the prices were different on receipt then advertised! Not to mention getting home and realizing the food is bad!!! I started shopping here a year ago because I moved to St Albert but I'm done with this store!! Please check your receipts and be sure to check the food!!!! Then I have to waste my time, gas and money to resolve the situation and believe me it's never anything but a sorry and they don't fix the issue. 3 different prices absolutely ridiculous!!! Then after this review I receive a response to call the 1-800 number,so I call I then get told someone will touch base will call me to discuss my concerns and surprise surprise.......still waiting!!!!! No worries,no more money from us!!!!!
Purchased produce today from the store and the entire produce section was covered in fruit flies. DISGUSTING!
Great place with good prices. The orosuce was good and the bathrooms were reasonably clean. I love that they have a fill up and dump station for RVs as well as accomodates RV parking.
My favourite grocery store by far. They keep produce fresh, it's clean, price match, and it's a one stop shop. Free small wedges keep the kids happy while I shop. I've used their online grocery service and it was quick and easy.
Download the flashfoods app, it's so useful!
Very clean and well laid out.
I was at the store on Saturday at approx 7:50. A man and child were in the store with no mask. Staff gave me a BS can't do anything excuse. This is the 3rd time I've witnessed this (at different stores) in the past while. Are you above the law?
great seafood selection but man have i had it
I have shopped at Superstore for years, and also have their mastercard elite card. One of the things I most appreciate is being respected as a valued customer, as I am mask exempt and have not been harassed when I shop there.. I was told recently that they may change this policy. If so, I will be cancelling my card. I will not do business with companies that do not follow the law - both section three AND section four of the ministerial order 0012.
Great place to grocery shop and buy clothes you might need at the same time!
this is a very poorly stocked store and a majority of the employees are uncaring, rude and at times just nasty
Much bigger then you'd expect, loads of products and great prices/sales. My fav place for meat.
Sunday evening shopping is a nightmare. The shelfs, specially dairy items and meat , are empty and sold out .
Best grocery store in town. Pretty clean and well taken care of. Can get crazy busy on the weekends during the day but otherwise great store. Too many crackheads in the area panning for gold for my liking. 1 star reduction
Produce is terrible with no selection. But good parking and what you would expect from Superstore
I can get indian veggies, n lot of other grocery items.
Massive grocery store with all of your needs met in one place. Usually the best prices in town. I just wish they took American Express!!! Very large produce selection, although not always as fresh as other places in town. Love the sushi bar they have too. They’re open late which is really nice! Walk in Clinic, gym, pharmacy, insurance, glasses- plenty of amenities. They also offer online pickup which is nice, although I wouldn’t recommend getting produce using this service as it’s rarely picked to optimal ripeness ???? overall my favourite grocery store in town!
Only a couple tills open. Then a couple young employees went to more tills and let people just walk up the employees didnt take customers first that had already been in line waiting. Stock is hit or miss, not the best, although there are employees everywhere with carts blocking aisles.
Some of the prices are even better than Costco.
They have everything you need in food items and they are always fresh
Lots of cashier's open. Short lines or none at all, if you go to self check out. It's a big store and I have trouble finding stuff sometimes. That said, they are sending out of stuff and there is always a good selection. I dunno what to say. It's a grocery store.
I hope those invested in the corporation enjoy their homes abroad and their fun toys while we the consumer struggle to support their lifestyle.
I will not return. I have been a loyal customer for years but far too many customers shop without wearing masks. My health and not my wallet needs to matter.
Great selection. Fast service. Has a pharmacy.
Nice clean RV wash. Good bnb pressure and typical time for each 2 dollars.
Clean spacious aisles. Great selection. Courteous professional staff.
I like this store, I just wish they would stop moving everything around because it makes it hard to find things. Just when you start to memorize where things are, they change it again. Other than that the staff is helpful!
Nice friendly people working there . great prices. And a clean store.
Great store - clean, competitively priced and extensive inventory.
December 27th. Spent over 1000.00 dollars in items and groceries. We are a 25 minute drive one way. Had to return 8.00 dollar cheese as it was mouldy. I was told not to buy the packages that looked like they were not sealed. 3 days later I discovered curdling creamer and mouldy bread . Dont think it's the Customers fault. . Wont be shopping there any more.
Has Rx, and great sales. Competes with Costco on price but smaller amounts.
I went inside to shop here for the first time in two years. They have discontinued my favorite vegetarian sandwiches in the deli, and also discontinued my favorite frozen vegetarian meals. I like the wide open aisles. Best place for produce. Staff members weren't wearing masks which doesn't give the best impression to a good chunk of the customers. The checkout was an odd experience. Two cashiers were openly arguing and swearing at each other, including the cashier who rung me through. I thought they were joking and I was about to laugh, but then realized they were serious so I had to stand there awkwardly. Cheap prices as always.
This is a very well run, clean, friendly, and organized Superstore. Despite the fact that it is always busy, you can generally find good parking. Their carts are taken care of as well. The staff definitely go above and beyond. They ask if you need help and know where to find stuff. There are always tills available and they are quick with getting you rung out.
Great store and lovely French Loaf for 95 cents. Clean and friendly.
Great prices
I love the Superstore. Always have a good experience when I go there. Helpful staff, always friendly smiles.
The price labels in the produce section do not make sense at all. Things are poorly labeled and you have to ask lots of questions to understand what the actual price is. The homeware department is not bad though. It seemed as though they did not have enough staff available to ask questions when needed, you should not have to track someone down to get what you are looking for.Also some things are very cheap yet others crazy expensive, this store has to get it together and decide what it wants to be.
Excellent variety of foods and very clean
My son recommended me to this store. The more I shop there, the more I like it...meat excluded. Deli is fine but fresh meat leaves a lot to be desired.
Yikes! Stay away from here if you can, especially for a pick up order!! 1. Once you have placed your pick up order, you get NO email or notification the day of your order pick up, letting you know when your order is ready, OR if you were short anything on your order. 2. We arrived at the store to pick up our order at the scheduled time, and can’t even get an answer on the number given to call to check in. Our call eventually gets rerouted to Customer service and then back to the pick up division; who EVENTUALLY answer the phone. 3. After checking in finally, we wait forever for our very small order, even though there is nobody else there. 4. Get home and see that one item was shorted, but we do not even know if we were charged for it because there is NO bill in the bag. 5. Noticed afterwards that they charged more than our original order even came to, and then had to refund the order. What a joke! Go to Walmart! They have the online order & curbside pick up process figured out and running smoothly! It is amazing the difference of professionalism between Superstore & Walmart! No comparison :(
(Translated) For bulk purchases, unsuitable for retail (Original) 大量購入向け、小売は不向き
Has everything u need
Their "flashfood" program is awesome. Most innovative thing I've seen come from a grocery store. Saves throwing so much food out!!!
Always friendly service. Clean store nice wide isles, and fantastic variety.
Real Canadian Rude store. Staff was rude and quick to point out deli was closed i was just browsing not asking for help or questions. Self checkouts scanned wrong prices and didn't recognize bread at all. Attendant grabbed the item and scanned it like i was causing a delay in lineup. Either they are rude or racist, or both. It's stores like these that force me to Wal-Mart. Avoid this location and go to cheaper and friendlier Wal-Mart located right next to it.
Great store always clean and stocked but cashiers are not the brightest at least 3 of them I can pick out that should be doing another job...not being a cashier...can't even IMAGINE how much money the store had lost from the mistakes 1 of them had done ...just by assuming they are scanning items when probably not a joke the cashier let about 20 items go past without getting ringed up . Oh boy lights on but nobody home.
Largest grocery in Whitehorse...good selection good location for shoppers.
Always have what you need for groceries.
Love the mandatory mask sign out front that is ignored by customers and staff alike. No traffic patterns. Think about that as we enter thesecond wave.
(Translated) Large selection, compared to other supermarkets locally cheap prices (we compared Presidents Choice products) unfortunately do not accept Amex, therefore deduction point. Self Service Kassen - I think well done! (Original) Große Auswahl, im Vergleich zu anderen Supermärkten am Ort günstige Preise (wir haben Presidents Choice Produkte verglichen) akzeptieren leider keine Amex, daher Punktabzug. Self Service Kassen - finde ich gut gemacht!
This place is absolutely the best place I have ever been to, they're compassionate, and very helpful, I would recommend going here always. Thank you Fema and Renju & Benji.
What a store. Thumbs up
It is painful shopping here-- next to no staff to help you find anything-- your sale items are not clearly marked--and finding something on sale is luck of the draw-- best 2 excuses We ran out-- on 2nd day- or the truck hasnt come in--dont know if we will be getting anymore?? far easier to just shop at a different store--
Best supermarket in South Surrey-White Rock area. Produce is always fresh and reasonably priced. Great selection of cheeses. Much more variety in all product offerings.President's Choice products are very good and reasonably priced. Covered parking is a big plus.
Clean and well organised store. The staff vary from exceptional to less then friendly. If you price match then it's worth the trip as it can be pricy
Amazing place to shop with best quality at the lowest prices. Superb for groceries, food and even for home and kitchen equipment
We visit the store frequently. People are very friendly there and helpful. Store is nice and clean. Trying to get used to the new renovation but it's a nice change. We enjoy going there.
Awesome service, there was a mix-up on a price. Turned out we were wrong but the honoured it anyways. Nice people to deal with!
lots off things good grocery store great place too shop
Went for shopping some clothes for baby boy. Good selection for summer. You will find all what you need, grocery, clothing, wine etc. Good store to visit
Pretty typical Superstore, maybe a bit better than some other Superstores I've been to. Reasonably clean and no long lineups at the til.
Well managed store. I have haven't really had issues with things being out of stock. The layout is good and makes a lot of sense compared to some superstores I have been in. Only real issue I have is always their chicken. As with most grocery stores now, there is often only club sized available.
Wow, this place is surprisingly huge. They have most everything in here. Great sale prices, friendly staff and great meat! Great care is taken because of Covid-19!
Always everything I need
Bright airy store..always has good prices...
This place seems to not use common sense with most of their policies.
Run of the mill superstore. Large selection of items . Super friendly cashier
Saturday all checkers were open and no lineups on Monday there were 2/3 open and huge lineups. If you have all the time in the world to find parking and wait in lines then it might be worth it. I personally would rather shop at thriftys and pay a little more.
Very nice store and not overly crowded
self check is nice for quick trips
Best grocery store for meat department
South Surrey location nice amount of clothes from Joe Fresh..clean.
Really fast checkout on Sunday afternoon! Still out of PC Extra Meaty dry cat food after 2 visits.
This is a great store, it is a superstore so they carry a wide variety of products. There are less expensive stores but this seems like the best balance between price and quality products (specifically for produce). When doing the curbside pickup grocery orders they are very quick and efficient. This store is also in a great location right beside Canadian tire and Walmart so you can get all of your stops done quickly
Decent grocery store. Good selection. Nothing special
Best prices in town on most items. Great selection of all kinds of items. Low prices definitely help the lower income people of Whitehorse and surrounding area.
Canadian Fred Walmart Meyers... ish.
Prices better than Walmart...
Has everything store, reasonable price, with PC optimum card, you save extras. Strongly recommended !
Love the points I get..!
This is likely the biggest grocery store in St. Thomas and surrounding area. So, the selection is great. And there is a good selection of house wares, clothing and a large pharmacy. The prices are middle of the road, but if you want to get all your shopping done in one place, Real Canadian Superstore is the right place.
Good inventory. Lots of easy parking. One stop shop for us. Always plenty of tellers working.
I recently just visited this Superstore to shop for some vegetables and other leafy greens. As I was strolling through the section, a young woman named Harsirat provided invaluable customer service. She was knowledgeable, friendly, and assisted me throughout my selection of items. Congratulations to the Superstore staff in South Surrey for training such a great employee, and I look forward to my next shopping trip :)
Long line ups, old produce and a chaotic parking lot .
All these points are true as of Dec 2016 and prior - Staff are over worked and underpaid mostly minimum wage - No appreciation for staff that do a good job - Poor cleanliness, we have rats - Poor inventory system - Very meaningless Corporate Social Responsibility despite making off the chart profits - Does not really benefit the society it serves (Whitehorse)
Had a lot of everything
Awesome location. Very large store great selection.
The salad from superstore had gone off, there was rotten odours coming out of it. The expiration date is set to two days later, but it’s already rotten now.
Good store but for the love of God, put doors on your washrooms! They are NOT "airport style" if you can hear the cashier and the public outside perfectly clear. They are just washrooms without doors. So gross ????
Very high prices, very high profits for the store, No money left at the end. Walmart Vs Canadian super store. WALMART WINS
Everything in one place.Happy people place.
First time at this superstore. I will go back again. I found it really org6and clean
The Express pick up service at this location is great!! 5 star worthy
Worst customer services Called customer service twice and when I asked for them to connect me to the optical they hung up and the second time I told them what happened and they just hung up on me again.
A good place to shop and get Covid. These big stores are going to have to let us shop differently if they don't find a vaccine.
Excellent deli and very fresh fruit. Wide variety, huge pharmacy.
Bought a lottery ticket at the checkout wasn't given the ticket, had to go back and ask for the ticket, scam?
I shop here occasionally for lower prices on certain things, such as Tylenol for arthritis.
Well laid out and easy to navigate. As a parent, I am always thankful for the free cookie while you shop for children, and also the Click and Collect service, which is way better than packing kids in and out of car seats on a busy day.
Good selection to choose from, great customer service.
Need to have someone assigned to go about several times a day picking up odd items people leave on wrong shelves. I noted bag of small carrots on Kleenex shelf 24hrs still not put back. I noticed these things because I shop daily?!?!
Great selection! Excellent value! And love the click and collect feature!
While I was self checked out myself the lady July24, 8:56PM was keep staring at us like a potential shop lifter, was too embarrassed for me. I don't know why every single superstore has people that work too hard too far. Please let them be stocking If they are not confidence to being polite your customer.
I loved this store until I was in shopping today and there was a worker pushing the click and collect cart who was working unmasked. For those of you out there that are shopping click and collect to avoid germs, FYI…the staff doing it isn’t masked. When I asked about it at checkouts I was told that they have an exemption. What a crock…they were also out of 4 items on the front page of the flyer that I was intending to buy and wouldn’t give a rain check…time to go back to shopping at Safeway!
Everything went well
(Translated) Wide assortment, good prices, the rotiseria has very tasty food. The only thing I do not recommend is a kind of empanadas that they call samosas, they are extremely spicy and I couldn't finish eating them. (Original) Amplio surtido, buenos precios, la rotiseria tiene comida muy sabrosa. Lo único que no recomiendo son una especie de empanadas que ellos llaman samosas son extremadamente picantes y no las pude terminar de comer.
Good Whitehorse prices, like the $25 'gift' for purchases totalling $250 or more, pleasant staff, insufficient number of cashiers at busy times
Horrible....never have what I need....long, long lineups....self checkout no longer accepts cash...and won a free play on the lotto, gave it to the girl...she asked if I wanted the extra ....I said yes....then asked for 10. Ticket and paid the 11. Dollars and then the free play was not given to me ...when I asked she said it was lost in the machine and she didn't know how to find it....and she was busy and couldn't help me...I was on my way to work and couldn't meet to a manager.... lots of bad experiences with this store....I will not shop there anymore.
Pretty good store. Prices aren't bad. Location is excellent from where we live.
Whitehorse Super Store has always had a friendly staff. If I cannot find something there is some near buy to help. The people working seem like they want to work. Thank you to the staff of Super Store
Plenty of parking. Lots of tills open on weekends. Staff assisting people in proper social distancing.
I like the online shopping, and the staff that does the shopping and delivery to the car ????. Thank you.
Great food selection. Great produce.
Customer service was great. Clean well stocked store
Never enough check outs open. Twice in the last week I have left without making my purchases due to the extremely long line ups of at least 10 people for each checkout. I guess I will be doing my shopping at Walmart from now on since they now have at least 4 times the self check outs as Superstore and rarely any wait. Superstore may want to think about adding some more self checkouts or increasing their staffing so that the wait isn't so long.
Staff very friendly and helpful would shop for specials here anytime
Like alwayZ... Gong show !!
Great store, very well stocked. No one made me feel like a criminal for not being able to wear a mask. We spent the night in our trailer there. The dump station is a great perk too!
Produce quality and availability has really gone down hill at this location.
Got what I came for easily. In and out fast
Its a grocery store. Multiple businesses in store. Everything for the general public. Its a Superstore. What more can I say. Try it. You will come back time after time
Overall good stock. Decent prices. Our go to grocery store.
Much better than other grocery stores in the town. Meat department, fresh bread.
Nope nope nope. Shopped here for the first time, the produce in terrible condition, I went through about 30 bags of onions and couldn't find one that wasnt starting to mold and that's one example. And good luck finding an employee on the floor to ask for help. I also swear they train their cashiers to be rude. No "hello", no "how are you", no "did you find everything ok". I got "do you want bags?" Then as soon as she was done scanning she crossed her arms and turned her back on me ignoring everything. And I watched 2 other cashiers do the same thing including the other person I was shopping with who went through a different till. Long story short, the prices are not nearly good enough to justify terrible customer service and poor quality fresh foods.
Didn't have all the things I wanted the people were really nice
All checkouts open on weekends... Great selection usually but produce section needs to be stocked more often... Hot food and sushi counters make for a quick easy affordable meal on lazy nights.
I am getting fed up with the lack of decent wifi in the South Surrey store. It is almost impossible to open the PC app while at the checkout. Spend some money and get it improved
Watched a superstore employee go to the bathroom today and neglect to wash their hands absolutely disgusting.