Reviews of Cupcakes Canada (Bakery)

Evan Fernando

Picked up half a dozen cupcakes the other day and they were great! It’s a cute little place and the service was great.

WRIST

Great service and amazing location/atmosphere but the price of the cupcakes compared to the quality doesn't add up. I got 6 different cupcakes for $18 and expected them to be amazing but can't say I was even mildly satisfied with their taste or even texture. Unfortunate, I was really looking forward to them.

ItzJasmine

I went to the store to buy cupcakes for my son's 10th bday. Was told to keep them at room temp which I did. The cupcakes were all hard as a rock. 20 bucks for 6 cupcakes and they were so bad. Makes you wonder when they were made. Would never recommend your store.

Ravi Yadav

stopped by today to get a vanilla bean cupcake for a birthday. the cupcake was beautiful and tasted even better! sweet (pun intended) hidden gem in Ajax.

Ganesh Shan

They didn’t disappoint me one star less for the price .

Melanie Bell

Amazing experience at Cupcakes Canada! We recently purchased a custom birthday cake and were so pleased. The manager Rebecca made the ordering process quick and painless. She was prompt, helpful and professional. She quickly developed a plan that would accommodate our requests for the lowest quote in Pickering. The cake was exactly what we wanted and was delicious. We dropped by the shop and stayed for cupcakes, cappuccino and espresso, all perfection! The staff are very friendly and the environment is exactly where you want to be while savoring sips and tucking into divine sweets. Stop by, you wont be disappointed!

Angela Cooke

We ordered our wedding cake from here and it was both beautiful and delicious. We opted for two tiers of oreo cookie cake and one tier of salted caramel. Thank you for the amazing customer service. We had a blast at the cake tasting.

Jason McDonald

Great cupcakes, friendly staff. Prices are what you would expect for specialty cupcakes

Donna Anand

I recently ordered a cake for a 25th anniversary party from Cupcakes Canada. Email correspondence was a little slow, but okay since I ordered about 3 weeks in advance. I wanted the bottom tier of the cake to look like the single layer cake in the pictures attached. The top was just supposed to be a messy buttercream. The cake itself was quite dense and sweet, similar to what the cupcakes tasted like if you've tried those. However, the workmanship on the cake did not match that of the pictures on their website. The rosettes and piping on the bottom tier was messy at times, I understand different piping consistencies of different colours but you could tell the icing wasn't smooth for a lot of the colours. I was told that they would be able to replicate the cake picture I sent for the bottom tier, and yet they did not even have a yellow icing colour and used a dark orange instead, which was saddening since yellow was a favourite colour of the couple and I wanted to have some in there (it looks yellow due to editing in the picture). Many at the party also pointed out that the top tier was crooked, which was embarassing as I got asked if I made it myself. I'm not sure if the cake turned out this way because it was not a wedding cake and thus didn't have as much time spent on it, but I was sad to receive a cake like this after having paid $160. Three stars for taste and customer service, 2 off for the messy work.

Rob mod

Awesome Cupcakes!

Laura Malec

Purchased 6 assorted cupcakes from here, and I am extremely disappointed. They were soooo stale and old. You could tell those cupcakes had been sitting out for over a week. Icing was rock hard, actual cake was also super hard. We couldn’t even eat them, should have just taken my $20 and thrown it straight in the garbage. Don’t buy from here

iglreef

Best ... cupcakes... EVER...

Amanda Killeen

Our wedding cake and cupcakes were perfect. Taylor went above and beyond to make our experience perfect. Highly recommended for events and the special treat!

Marie McNamara

Totally delicious cupcakes. Awesome variety of flavours, I want to try them all!

Yvonne Ouyang

Beautiful presentation and delicious cake. I always pick them up for girls night out or visiting friends. Tuesday special makes it even a sweeter deal!

Darlene Calderone

Great boutique style bakery where you can get cupcakes and sweets a la carte, or customer orders. Ordered custom vegan cupcakes due to allergies (dairy) and they were fantastic. Highly recommended.

Nicole McNamara

I got a 3 tier cake for my wedding last November and it looked absolutely stunning, and also was delish! We got so many complements! I would highly recommend.

Tanya Bahnesli

Friendly staff, they even do wedding cake design. Had a nice selection of cupcakes even just an hour before closing. So nice to have a specialty cupcake place in the neighbourhood. Cute box wrapping too!

Danielle Clarke

I love their cupcakes????

Josie Allen

Yummy cupcakes ! Custom order was perfect!

Rajendra Singh

Great cupcakes. Prices are on the steep side though.

Selva ECS

Cupcakes were very soft inside. Icing was delicious. Overall will get cupcakes from them again! They have many different flavours.

RRM

I have to say I am pleasantly surprised with these cupcakes! Cupcakes are my absolute favourite dessert. It's always shocking to me how disappointing cupcake shops usually are. I'd almost given up on cupcake shops but it was my moms birthday so I thought Id give this one a try since I had never been here before. I ordered 6 cupcakes for pick up. Cupcakes were ready on time with no hassle. I got Oreo, Red Velvet, and the speciality for the month Chocolate Covered Strawberries. I have to say the ones we've eaten so far have been delicious. The cake is actually moist and a good consistency and the icing has a good flavour. It is very sweet but I like sugary cupcakes. Good thing is you can have 1 and be satisfied! lol. I also enjoy the toppings they add to the cupcakes, it elevates the cupcakes and is an extra tasty treat. I did drop one star off as I was disappointed the chocolate covered strawberries didn't have the toppings on it like it showed in the picture online. It was for my moms bday so presentation mattered to me and she LOVES strawberries which is why I chose them, but other than that, I think this is my go to place from now on!

Terry P. G.

Stopped in to see what this place was all about and ordered a few cupcakes. When I got home to try them I was Amazed.I wouldn't share them , (just kidding) they where that good. Located in Old Pickering Village on Kingston Road.

Aggie Milousis

Best cake pops EVER!! Ordered for my daughters birthday..got exactly what we asked for and tasted amazing. Highly recommended!!!

AyBoys Gaming Channel

Love this place! They made a paw patrol cake for my son’s birthday and it was beautiful and tasted amazing! The cupcakes were a big hit at his party too. Thank you, please don’t ever move ????

Ankur Gandhi

Friendly staff and great cupcakes! We been to this location many times. And would def. recommend to everyone.

Gagan Sky

Great collection, friendly staff and reasonable price for yummy cakes and cup cakes

Shefali Bahal

I came across this place because I was looking for a local bakery to get some cupcakes for a friend's birthday. They had a pretty good deal on for a dozen cupcakes for $35 I decided to go with their flavour of the month, Mango Raspberry Lemonade for half of them & Salted Caramel for the other half. The cupcakes looked beautiful and were ready on time. The customer service was just ok though. They weren't the friendliest

Justin Ramkissoon

Hands down the best cupcakes I've ever had in my life. I would tell everyone about this place and it's so sad to see it close. I hope it opens back up one day, literally amazing cupcakes A+++

Sheryl Shibu

Great choices, innovative flavors and amazing service

Umme Hunny

Liked there cupcakes a lot!

Charlotte D W

The ladies working were very helpful, easy to work with and had great customer service! Would definitely recommend and I will be buying from them again :)

Tashfin Awal

Friendly staff, beautiful decor and set up, quick service. Prices could be more competitive, but Toonie Tuesday promotions are always nice. Delicious cupcakes, but sometimes a bit too sweet.

Nyron Morris

These are the perfect cupcakes, great service, friendly people

Stephanie Harrison

My wedding cake + cupcakes were amazing! All our guests couldn't stop talking about how great the cupcakes were. Cupcakes Canada did a fantastic job!!! Very friendly staff ???? I highly recommend Cupcakes Canada to everyone. Thank you for being everything we imagined and more.

Doreen Calbery

Ordered two lattes, one toasted marshmallow and one white chocolate…..tasted both and couldn’t differentiate between the two they both tasted the same….like warm liquid served in a paper cup to enjoy inside. Sorry but I expected a mug not a paper cup, we went for the cafe experience but sadly that’s not what we had. We also each ordered a cookie which was very dry, did not taste freshly baked at all…..also as a side note the bakery has no bakery aroma?!?!? No cafe atmosphere at all. ????

Debbie Pirozzo

Inviting little cafe type store with delicious options and great staff.

Bobby Brown

Amazing taste, amazing service, the girl who served us was the best...very friendly and very welcoming, try this place you will not be disappointed...

Keri S

Cupcakes are much smaller than before.

Jessica Le Blanc

MOST AMAZING CUPCAKES I have ever tried... I had them for my wedding, and they were a big hit! everyone was asking me where I got them. DEFINITELY come here for quality good tasting cupcakes and cake.

Frank

Very friendly staff, great selection of cupcakes to choose from. Love the fresh ground coffee that's made when you order it. You could order your special theme cupcakes or cakes for a large function, birthdays, weddings etc????????????????????

Vanessa Mitchell

I want to thank Cupcake Canada for doing an amazing job on my daughters baptism cookies! They were absolutely adorable and everyone loved them! Thank you for all your hard work. Vanessa Mitchell

Jessica Pugliese

Cupcakes Canada has some of the best cupcakes I’ve ever tasted. Great flavours, cupcakes are soft and moist, great tasting icing/buttercream. They usually have a pretty good selection during the day.

Kat Wong-You

quick service, excellent selection and so delicious!!

Hedieh N

I would not recommend Cupcakes Canada for wedding cakes. Bottom tier of my 4 tier cake was yellow instead of white. It looks horrible and ruined all my cake pictures. And the flowers were the wrong color plus did not at all resemble the picture I had given them to reference. So disappointed.

Leah Ricketts

I had arranged to pick up 16 cupcakes from this place that were supposed to be a mix of flavors from cookies and cream , red velvet, vanilla and chocolate and in individual boxes as it was for a bday party. It cost me $75 which i think is alot for cupcakes. The bday party was cancelled due to the unforeseeable sudden lockdown. As a small business and in the situation we are currently in you would think these people would check voice-mail and emails first thing in the morning incase customers had any change to their orders as there was a sudden lockdown just put in place. The response I received from the bakery was that they had come into work , made the cupcakes , packed them and THEN checked emails and voice-mails. They advised me there was two options , both involving buying more cupcakes from them at a later date. I am extremely disappointed at the lack of communication from this place. They wouldn't even consider refunding me for the individual boxes and just put them into one big box to save me a little bit of money. Extremely uncooperative. The cupcakes are not what I expected. They do not look like the picture. Small and very simple. I could have made them. They charged a lot and didn't come through. I would not recommend this place especially during the lockdown as they make zero effort to assist if a change in plan is necessary due to the covid lockdowns.

Yunah T.

Great place to grab authentic European pastries. They also do great custom cakes.

Sarah Pattas

By far the worst cupcakes I’ve ever had even the ones from metro are 100 times better I drive down all the way from courtice cuz it’s my sons 5th birthday and got him cupcakes and they were horrible they crumbled in his hand and tasted so stale horrible horrible cupcakes waste of my money

Cindy Kalladeen

Excellent customer service.

D. Nesbitt

The creative minds at Cupcakes Canada went all in on our custom order for a long-standing family prank. Decorations went above and beyond, and were a huge success. Cupcakes were exceptionally fresh and delicious. As always, your enthusiasm and talent is evident in your work. Thank you so much!

Curtis Clifford

SHOW PONY CUPCAKES! These cupcakes are for people who value the Instagram picture of their dessert more than the taste. The cupcakes turn to dust as soon as you eat them, they are as dry as a bag of sand. When you eventually are able to gather the crumbs off the plate to try one, they are bland and nothing to write home about. Credit where credit is due, they have the presentation figured out and they look nice. However, you would be further ahead eating cardboard.

AP S.

This place looked cute and it was clean but I have to say I was disappointed by their cupcakes. It tasted stale not fresh I was expecting a soft fluffy cupcake and the frosting was not smooth and creamy but hard and very sugary. Similar to what you get at your grocery store. Overall I wasn't impressed

Jennifer Hayden

Stopped in this cute little place after finding out my other cupcake ‘go to’ place has temporarily closed. Very glad I did. Great customer service and delicious cupcakes. This will be my new cake and cupcake place. Thanks for making such decadent treats!!

Amanda Maciocia

Best cupcake I have ever tried in my life. The place is so pretty and relaxing too.

Kirah Morrison

I absolutely love Cupcakes Canada! Their staff is professional, courteous and kind. Plus their baked goods are amazing. Their cupcakes are my go to for all events. 10/10 would recommend!

Stephanie Ronquillo

Don't order from this place. They tell you 4 days before you are due to pick up an order that they can't make it. Very unprofessional and lack of proper communication. I think you are better off going somewhere else.

Tasha Gold

Update: They were able to give me free cupcakes due to my previous experience (see post below). The girl working was really nice and it was a smooth process. The cupcakes look great. I got 2 macarons and 1 red velvet cupcake just about 15 mins ago. They were extremely hard. The lemon flavor was good though despite the hardness. The red velvet cupcake which I bought for my little sister also was not very fresh. I had to tug on the cupcake liner to get it off ... Eh, I only came here instead of the superstore because it was $1 cheaper here but it wasn't worth the extra drive