Here you have all the opinions of real people like you who are consuming the services of East Side Mario's (Bakery) in North Bay area (Canada).
As of day this business has a rating of 4.2 stars over 5 and this rating has been based on 127 reviews.
As you can see it reaches an feddbacks average is quite high, and it is founded on a very large number of scores, so we can be quite sure that the valuation is quite faithful. If many people have bothered to give their review when they are happy with the service, is that it works.
As you know, we do not usually stop to place evaluations when they are positive and we usually do it only if we've had a problem or issue...
This Bakery is included in the category of Italian restaurant.
Good food great service
I was really surprised at how expensive it was to have a family meal here. We went for lunch, so the portions weren't very big, so I expected it to be a decent price...
Just like every other East Sides. If you’re into fresh salads and frozen foods you’re in luck!
ESM near my home has been awful. This one was great! My wife and I both thoroughly enjoyed it. Will return!
Awesome service and food
Food was excellent and our server was amazing with the table of 11 seniors but she was slacking when it came to us. We had food, no utensils, our pitcher of sangria was empty when the food came and as I type this it is still empty and our leftovers are being boxed up.
Good food and value. A reliable experience.
While visiting North Bay we wanted to use our scene card at a restaurant and we decided to go to East Side Mario's. It's been many years since we been to one. This location had great service and great food. We will recommend them to anyone who is planning to visit North Bay.
Great food, great service!
Good food but small portions these days
Great service! Babbadaboopy
One of the best restaurants in North bay. I really enjoy going there.
Great Service
Not worth it for the price.
Nice staff.
Great service, delicious food.
Food was decent. Service was very good. Nice place for families.
Good place to eat and good time
Was not overly impressed with my last visit. Food seemed bland.
Good service and good food
Great food and location, Grace was an amazing server!
Great food just hard to get into as they are so busy.
Quite the popular place! Really reasonable prices for the quality of the food, it's especially worth it if you have coupons. I always enjoy my visits here.
Pizza is excellent as are salads...love their house.
Great food but my daughter saw ant's in the bathroom????
Had an issue with one of the meals and it was immediately replaced free of charge , no question. Great service !
Gluten free menu. Low carb options. Friendly staff. Hells kitchen chicken was great.
Middle of the road Italian food. Fill up in bread because you're going to get shorted on your entree compared to tmes past.
I had the fish it was very good and the service was very good. But the noise was very loud.
I had a really bad experience with this location. We made an order and the delivery time was set for 530 pm. Long story short, the driver came half an hour early and I live in a building, I missed the call while in the washroom and the driver left. Understandable. I called the restaurant and explained the situation and apologized endlessly for missing the call, I felt terrible. The girl on the other end sighed "ugh" clearly annoyed, and said give me a minute and put me on hold. After a few minutes she came back and said "the driver said you better answer your phone this time." With a sarcastic voice and she hung up. Nice customer service. If I ever treated a customer like that I would be fired from my job. Mistakes happen and I apologized, but I can honestly say I will never order here again. I'll drive to Sudbury for Italian next time.
Not great food wise.
Congestion in tiny waiting area was intense.
Excellent food, our server Caleb was awesome!
It's alright
Great service and pretty okay food.
Wide open airy atmosphere, good staff and really really good food
I enjoy the food However, it takes quite some time and it's very loud. Prepare for it to be busy.
Good food and good service. Nothing to write home about. The prices are mid range but you do get more than enough food for the price. Good for groups.
The service is awesome, food was fantastic and the drinks were amazing!!
Decent food, exactly what you'd expect in a corporate Italian eatery. Prices have recently increased (IMO a little high for a "chain" restaurant) while quantity has gone down. Mostly good, friendly service - but as usual, dependent on where you're placed and who you're given as a server.
Our waitress was extremely nice helpful funny. The food was very good.
Food was lit
Great food and good service! I especially love their March Break kids promotions!
Service was literally 11 out of 10. Last time we went to east sides ( different location ) we were very dissatisfied but this spot in North Bay was fantastic.
Good food and great service!
Love the pizza and all you can eat bread
Very good
Good service, good food, lots of parking, wheelchair accessible, fair service, we had the buffet which was plentiful great choices and restocked quickly, we would definitely return again.
Too long to get in. Was told 10 min took 45 min.
East Side is one of the best places for lunch.
Correct
Good food and good service
(Translated) Very good (Original) Très bon
Very consistent quality !
Food was good. Service was slow. Spent extra 20mins more than needed.
I love east side everything is amazing
Traditional Italian fare on the menu that is tasty and easy on the budget. Average selection of beers on tap. What makes it a good choice to visit is the staff who go out of their way to make you feel welcome
Good food, friendly staff and a good dining atmosphere.
This place is ok.
Wonderful. Food is awesome. Staff are the best. This is the best Esm anywhere.
Wonderful people, wonderful food...if I could give 50 thumbs up I'd give.. .just go!!!...
Tomatoes soup wasn't the usual taste but I love east side Mario's! Service is great too
The restaurant was at near capacity so eating at the bar was the only option - the bartender / server at the bar was excellent. I did not have to ask here for anything after placing my Supper order, she constantly asked if there was anything I required and anticipated re-fills without having to ask or wait. The level of service this professional server provided was outstanding and her knowledge of the Jays and the game of baseball was a bonus! Glad to be able to return to restaurant eating.
Great food and service
(Translated) Excellent service but I do not really like dinner (Original) Excellent service mais j'ai pas vraiment aimer le dinner
Great food and service
Just had dinner and the server , Gracie, was really fantastic . Setvice was quick and food was great . Definitely planning to come back . Also having an import beer was a nice touch with dinner .
Good food. The waitresses are not consistent with there serving the customer. They offer all you can eat salad, soup and buns. You shouldn't have to ask.
The food was great.
This was an amazing restaurant which gave our family a phenomenal experience! We had just been turned down by another restaurant whose staff were being racist towards us, on my parents anniversary. Thankfully, East Side Mario’s gladly welcomed us and attended us with great service! We enjoyed every aspect of this place, from the delicious food, to the cotton candy drinks, to the kind staff! I cannot recommend this place enough! My only complaint is that there is not a branch of this place in Kelowna, B.C. Thank you East Side Mario’s!
2.5 stars usually a good atmosphere and good food, during my most recent visit the waitress didn't come by our table as often as we would have liked but it was a busy night. I ordered the feta bruschetta one of the very few vegetarian options on the menu, it was slightly over cooked but overall tasted good for the first few pieces until i bit into it to find some small pieces of bacon had fallen onto the dish, which as a vegetarian woman had me a little bit upset that the chef clearly didn't take enough care to keep meat out of a dish advertised as vegetarian. Dissapointed.
Pretty good chicken parmesan, little bit pricey
Often eat here when staying overnight in town. Great service, friendly staff and great food (love the bread loaf!) Will be back! Thanks for the great experience each time.
Having fun! St. Paddy's day and curling Championship weekend! Having a blast.
The food here is amazing
They forgot our order, but we were having a great time we didn't notice until we got home! They ended up giving us a coupon for our next meal!
Awesome cocktails
Took my students there for lunch after a field trip to see the very emotional "Indian Horse" movie. We had a reservation and our table was secluded and ready when we walked through the door. Our waitress was superb, the lunches yummy, and we all enjoyed it. Only down one star because my second cup of coffee was not as good as the first.
Great dining for a fair price. All you can eat bread and soup or salad
Salad was great, pasta was cooked well but felt kind of sick after, wasn't sure if it was the food or if I ate too much. Meatballs are great but opt for not the tomato sauce as it's kind of bland. Alfredo sauce isn't bad. We also go the luck of entering and a bus full of teenagers followed after so it became absurdly loud in no time.
Excellent food Terrific staff, helpful and attentive. Seating and atmosphere was spot on.
The staff was nice, the food was amazing
The service was fast, very friendly waitress. Food was good.
Excellent service .... Great waitress .. Michelle I think
Had a great meal service 5 star new menu with great choices. Had the hell's kitchen chicken and it was great. Christie was awesome and even spoke to me in French without missing a beat. Merci Christie.
Loved it
Dropped in on pretty a brisk day for Lunch with my brother on his recommendation. Greeted very warmly by our server Vanessa and straight away served fresh garlic Italian bread. We both ordered the same, Garlic Tomato soup and Grilled Salmon served with Fettuccine. The soup was really good, hot served with fresh Parmesan on top. The grilled Salmon was crispy on the outside perfectly juicy on the inside, the fettuccine pasta was a great compliment to the salmon. Everything was hot, fresh, and tasted great. Venessa was great and made sure that she served us bread as soon as it came out of the oven. Was my first time at any Eastside Mario’s and I have to say i was impressed by the food and atmosphere.
My most recent favorite restaurant. Great servings, sides & service
I go here often to get in on the awesome football pools and sometimes with the family. A good place overall, but could probably use an updating/renovation soon.
Pastas as re always great and staff are very curtious.
Food is always good quality, although sometimes service can be slow because it's a popular dinner joint.
Good clean restaurant, fast/attentive service and good food. One of the better ESMs I have been to.
Good service. Seems expensive, however, when you consider that the bread and soup/salad is free, it's not to bad. Fairly good amount of parking available.
Always treated well when we go, friendly staff and great management.
Excellent food. Friendly staff.
Good food.. medium to great service
Great food. Quick delivery & food is always hot. Will continue ordering often!
Love it Penna
I mean. Where else can 2 adults go and get a loaf of bread, soup, a salad and chicken parmesan for $44 including tip! So full! Oh and the food is good. I will certainly ho back.
The noodles were under cooked. And the waitress sped us away before we were finished eating. Cleaned up plates that were still in front of us and pushed dessert before we were finished our meal. I don't think we will return.
The service was really good. The restaurant itself was very nice to be in. But the food was below average. The sauces were very bland and the drinks tasted really off. Probably wouldn't go again.
Fun place, plenty of energy. Good food, lots of it at a good price.
Lived their buffet, nice selection of great food, friendly service. Lots of parking
(Translated) Superb place and the food is super good! ???? (Original) Superbe endroit et la bouffe est super bonne !????
Love this place friendly staff
Great place to go and watch the game, cold beer and half price apps are amazing.
I've always been a big fan of East Side Marios food is great service is great and I love unlimited bread and salad
One of the best East Side Mario's Restaurants that I have been so far!
Great place lots of variaty.
Would give it five stars if it wasn't a chain restaurant. Tuesday's kids eat for $2- so you can't go wrong with that. Food is tasty and service is great. They serve lunch super quick if you are in a hurry. Not the best Italian restaurant in North Bay, but definitely a good value.
Good food and reasonable lunch portion.
Food is really awesome.
Cheap and yummy Italian.
The best
The employees that work here every single one I've came across over the year I've lived here are amazing. Good food and fast service, I'd recommend everyone to check this place if you're in and around or traveling. You'll like it as much as we I did.
The all you can eat is awesome here.
They have a sign outside stating buy one entree get one free but will not honour it inside. Recent changes have really made the quality here drop drastically.
The food is delicious, a little pricey depending on what you're ordering, but definitely top notch. The night we went, the chef went on break so our waitress made our starting salad. Gotta say, I've eaten a lot of ceasar salads in my life, and this one was honestly the best I've had. Props to the multi talented wait staff! When we got there the AC was on full blast and it made us a little cold, the staff turned the AC down minutes after we asked them about it. Legitimately, this ESM has the best service for any restaurant in town. Hands down.
Great experience! Clean facilities and they are following correct covid protocols. Great food and service.
Great service, tasty food and cold beverages!
Super friendly service. Pretty tasty food, though the veal sandwich was a little over spiced
Always good
I always go here with friends and have a great time. Good food. Great desserts. Great atmosphere and the servers are nice
Good food - great service
Chicken Tetrazzini to go after filling up on bread and garden salad please.
They air condition the place to the comfort of staff instead of patrons. If it’s after June 15, take a sweater. I said I was leaving bec it was too cold and there wasn’t the slightest hint of “oh we can turn the air conditioning down” - more like “hope you get over your problem”. Not exactly hospitable. Good menu though, if you don’t mind carrying a sweater in summer.
Good place to go if your hungry, prompt service.
Great food good prices
Italian food oh my goodness go there enjoy yourself relax the bread and salad can't say enough
Food is okay
Very speedy service, smooth check in with covid protocols.
Fill up on bread, take your order to go.
To long of a wait
Food was good. Staff was fast and friendly. And hey! You cant beat free bread and salad with any entree ordered.
Yes
While the food is great, I contemplated giving four stars because it's a chain. HOWEVER, because of their enormous generosity giving meals to the Lancelot residents, I only applaud them!
The food is great but it takes time for your order to get ready
Great service, good food and cold beer! Busy spot, so expect to wait a little bit.
Great chain based Italian restaurant. Good options for gatherings and family dining. Not the greatest for a quiet romantic dinner, but if you are looking for a good meal, this is a place to go. Parking area is a bit rough so take your time. Close to Galaxy theatre so dinner and a movie is a walking distance.
Classic standard. You know what you're getting with East Sides.
Great appetizers
Friendly staff and good food. This is one of my kid's favorite places to eat when we visit North Bay.
It's a great place they have amazing garlic bread kiss the tip my favorite you have is Beast cheesy bow ties oh and there's extra cheese when I don't even see Depot prize what does the and then they have like a prize pocket and it's so cool
Your average Italian place.
Good food. Service was average. Waitress wanted us to fix up the bill after two drinks and ordering food as her shift was ending. I joked why dont you guys share your tips, then we dont have to do this... she thought that was funny.
Thin crust meat lovers
Great service and great food!
Fresh food, good service, excellent menu.
Good food,
Nicest East Side Mario's
On our latest drive through North Bay, while waiting for our vehicle to charge, we walked over to East Side Mario's. We dined inside. I'd was checked against vaccine proofs... And every was happy. We had a nice meal, the car was done Hey but, more charges please. And Veal Parm. Yes. Thanks for the meal. And the smile.
Great for the family.
Just plain old east side to me. The salad tastes like it comes from a bag and the bread is not baked in house any more. Just another restaurant chain that cut quality to increase profit.
Server was rude, and we felt rushed yet ignored. Same experience last time. It will be quite a while before I am willing to give them another chance. Sad because we were regulars.
Typical East Side. Good food. Fast service. And, a bit too loud.
This place was not at all as I expected. When I came here I was expecting some Super Mario Bros level cuisine but what I ended up getting was some Koopa crap. My waiter didn't even know what a 1Up is or a Tanooki suit, I was so upset I went to the bathroom and cried for a solid thirty minutes before coming to the conclusion that my appetite was in another castle.
This is a great family restaurant with take out or dine in. The prices for the quality of food is very reasonable.
Food is served fast by friendly staff. Portions are generous so come hungry. Atmosphere is casual enough to enjoy drinks at the bar.
We have dined here a few times while staying in the area and so far all of our experiences have been very positive. We ordered off the website both times and the process is fast and easy. When we arrived to get our order, it was always ready and packaged really well, including soups, so nothing ever spilled or leaked. The food was good, the pasta was prepared well, not to soggy, not under cooked. The chicken parm was really good, the chicken was nice and tender and moist, the breading was crispy. Their tomato sauce is really good. The portions are large and priced fairly. The budda boomers are a great app and you get a lot for the price. The staff were friendly and professional. We will definitely return if in the area again.
My gluten free pizza was raw, and then when I had them re cook it. There was no flavour.
Wow! Waited for table! Didn't get acknowledged! No server to be found! No drinks! I'm thirsty! Oh wait, let's get out of here. Glad we did, landed up at a better establishment, had a better time. Thanks East Side. The best part was watching one of the cooks standing behind the heating lamps sucking on his double-double. Can you say unprofessional.
AUG.10, 2021 REVIEW: After trying to order from this location 30 minites before they closed and being told we cannot order I will not be back. I tried to complain through their website and was advised twice I'd have someone from this location contact me to discuss this issue but a month later and still nothing. Based on their customer service I will not spend my money here. LAST YEARS REVIEW: I have not personally eaten at this location yet as we just moved to the area last year. I was however extemely touched by your store showing the residents of Lancelot building compassion and sending over food. I can't imagine what these residents are going through but I'm sure you definetly put a smile on their faces. Keep up the great work!
Great atmosphere! Great food!
Much better than the last time I was here. Although still lacks quite a bit compared to others I have been to. They still don't make you feel like your getting value for your 18$ plate of pasta
Amazing food and service!
We're not from Northbay but visit here often. Every so often we go to East Sides to eat and are never disappointed. It consistently has good service and good food.
Food is okay . Service was great.
Good place to get a carb coma
Good
The service tonight was phenomenal. Lauryn was attentive, fast and friendly. Props to her. I am writing this review in hopes that she gets the praise she deserves.
The pasta was excellent...right to my liking...thx
Food was great..Disappointed in my server,didnt mention anything about the Wednesday specials...For sure I would've got the All You Can Eat Pasta..
Service was fast. Got the pizza I ordered for delivery in about 30min. Delivery driver did not have an insulated bag, was just carrying the pizza box in our cold weather so the pizza was not hot. The pizza itself was very basic, for the higher prices at ESM I expected more, which is why I went with them, very disappointed in the quality for the price. If you're ordering pizza, stick to the local pizza places like Toppers, even pizza hut would be a better choice. 2 stars only because it was fast
Great portions
Fast waitress and good food. Fair prices.
great place to go for lunch specials, I highly recommend it. Dinner gets a little overpriced for what it is but there's always leftovers so I guess you could say one meal is actually two
(Translated) Excellent service! The waitresses spoke to us in French herself. The service was very quick and the meal delicious (Original) Exelent service ! Les serveuses nous ont parlé en français d’elle même. Le service était très rapide et le repas délicieux
The staff was so nice and amazing and it was really cool to see how well they work together as a team! I had the lasagna which was very delicious and filling! Nice and cheesy! Even though I was way too full my went for the Brownie and ice cream for dessert because my buddy was having one and I couldn't resist! Also very good!
Visited the East Side Mario's in North Bay. It was really busy. While we were waiting for our table, we decided to take a short look at Lake Nipissing behind the restaurant. It was stunning. They sent us a text when our table was ready and we went back inside to the restaurant. They have very friendly staff in North Bay.
Good place good is good.
Great service nice place
Service was terrible
sorry, had to edit this. went to dinner with the wife and in-laws. was not impressed. the wait staff, when we went in, appeared to be completely in the grasp of chaos and confusion. they just didn't seem to know where to put people, and there was quite a bit of confusion being directed towards one another until a manager showed up to direct them, something that shouldn't happen with experienced staff. once sorted out, it wasn't a very long wait for a table. so, when the waitress appeared, we ordered. first, I asked for soup, which she seemed taken aback to since she'd offered me salad. shouldn't have been an issue, but apparently it was. when I was served my soup, I was given a dirty spoon. dirty as in crusted food on it, so before she could run off, I asked for a clean spoon. again, apparently I asked for something odd, because eh was a bit shirty about it, and when she did bring me a spoon (again,. not particularly clean) she just dropped it on the table and ran off. so, I got to clean my own spoon. *sigh* the food was mediocre at best. the minestrone soup they're serving there these days is a decent canned soup. period. not up to par with what they used to serve. but, edible. I had past and meatballs. very bland sauce, over-cooked noodles and frozen meatballs. not particularly appetising, especially when it comes to the table luke-warm. at not time were we ever asked if we were enjoying anything, aside from taking the order and delivering the food, we were completely ignored. then came the bill. what a fiasco. my in-laws tried to pay with a pre-paid credit card they'd received as a gift. shouldn't have been a big deal. now, I knew what they were doing wrong, but chose to watch and see if they'd pick up on it. apparently, I was wrong. when inputting this type of card, you input the amount first, then hit credit. they kept, over and over, hitting gift card, not credit card. over, and over, and over. eventually, we got frustrated with this (as it was no loner funny) and just paid cash. disappointing. would we go back? no. the lighting is EXTREMLY obnoxious, to the point where you feel like you're in the center of a prison break. the LED floods they have everywhere in the restaurant just completely destroy the whole family atmosphere they used to have. it's literally so bright you'll regret not bringing sunglasses. sadly, this just shows up the so-so cleaning the tables get. ours was a bit sticky. sadly. so no, we won't be returning.
Not enough staff...
Conveniently located
Food was delicious, but set up for take out was not the greatest as only 1 person could wait inside and there was 3 people in there so had to wait outside in the rain. Should have a set up where people wait in the car till the order is ready kinda thing. Other then that great service and good food.
Food is great
Great experience and great service. When the server first greeted us they already had a warm bread ready to go :)
Always a great place to go for quick eats.
Good food and atmosphere
Pretty good
Very good food
Went for food and drinks Friday night....got great service...had great food
Great food
It's always great
Excellent
Love this place...what a surprise!
Great food
Salad and bread. Salad and bread. Salad and bread. Great meal right there! Pasta isn't bad either.
Service is friendly. Food is OK. And ita a good place to sit with your friends and watch hockey or simply chat with friends
Love it the food was so good and good prices, excellent service
Awesome food and better service
So not worth the $50.00 dollars it cost . My wife's garden salad was all lettuce, my salad had a hair in it .... barf !!!! My pasta hardly had any sauce on it. Have always had a decent experience at other locations but this North Bay store was disappointing.
Amazing food. Extraordinary service. Our wait or Eron was amazing. Group of 12 of us and he didn't miss a beat. He made it extremely enjoyable. Thank you Eron.
Never been
Great location! Great consistent food, awesome service. It is a family favourite, we eat there a few times a month. Great job guys keep up the good work!
(Translated) Always a pleasure to go to this chain which no longer has locations in Quebec. Small restaurant with fair service Ok and good taste as expected! (Original) Toujours un plaisir d'aller à cette chaîne qui n'a plus d'emplacements au Québec. Petit resto avec un service juste Ok et bon goût tel qu'attendu!
Excellent customer service and great eats
It was pretty busy when we went but the service was still quick and efficient. The quality of East Side Marios is always pretty standard wherever you go so it's a safe bet.
Great service and food kid eat free
It was an OK experience my mother and i went there during the buy one get 2 pasta dishes free and we did not get either of them because we both bought a pasta dish. i am not too impressed with that. I'm not sure that i will be going back if they are not willing to hold up their end of the deal. and we spend a fair amount of money at this establishment. they didn't mention anything about it nor did they even offer it and the manager even came right to our table and spoke with us and she still didn't even say anything about the deal.
Lack of bread and caesar salad and service. Way she goes though.
Great service and menu choice
Awesome Awesome Service!! Honestly the best staff I’ve dealt with in years!! Wish we lived closer so we could come more often.
Worst dining experience ive had
Great fun and food!
Normally a busy place, food is usually good, staff friendly, competitively priced with other road houses.
Wonderful friendly service. Delicious food. My friend took me out for a birthday dinner and I had a wonderful time.
This is the first time I have been served a dish where the chicken was hot and noodles were room temperature.
Service was very slow and staff is not attentive to the client
Very good place. Great menu including gluten free. Loved it.
Meh. Service here is hit or miss depending on the time of day. I shouldn't have to wait to have plates cleared. All you can eat salad would be nice, but my main came out before I saw my waitress to ask for seconds. Ditto drinks. Food is as expected. Noise level can be too much at times.
Great service! Great good. If you've ever been to East Side Marios before, you'll know that they offer a lot of pasta dishes, pizza, and burgers. I reccommend their Italian Wedding soup! Great place to bring the family!
Had a problem with the pasta I ordered but our waitress took care of it immediately with a smile.
Always a wonderful experience going to this chain restaurant. This particular location is the only one in the North Bay area, and is typically busy on Friday and Saturday night. The servers are usually very good at keeping the tables clean, fully stocked with bread, salad and drinks and typically make the experience a pleasant one. This visit I had brought my family out, after a long day of moving. It was a great experience and was a great way to end the exhausting day. We always love the bread and salad options. I usually build my own pasta dish, while the baby eats whatever in sight, and one of the older children loves the cheese cappelletti. The new menu item with fried zucchini is our family favorite, and hope to see it continue on the menu.
The food I had was amazing but it was a little to much so I now have to take it home.
Nice place, was a bit slow though.
Really tasty. Great service. A nice clean restaurant. Had a great time!
Awesome food! Friendly staff
Loved it
The food was great but most importantly the server was very caring and attentive when it came to my sister's food allergies. Our server, Nicole, came back multiple times and even provided an ingredients menu without it being requested which revealed more things in the food that needed to be adapted, which they also accommodated. We were very very impressed and it made the dining experience more enjoyable.
I use skip the dishes to get my food delivered from East side Mario's. The food is always excellent. You get a lot for the price. I always get create your own pasta. I always get the bolognese sauce, I don't like their marinara sauce, almost tastes like tomato paste. You get the salad and their garlic bread. Great stuff. I always have some left over for lunch the next day.
Service was fast . Food was tasty . I'll be back
So so
Excellent service and food
Had chicken parm w/spaghettini was the best ever ...
Great food as usual. It was very busy and luckily we were able to share with some friends as we were in a hurry to get to the show.
I love it here. The atmosphere, the free bread. Everything is amazing. Shout out to the staff who are so friendly and welcoming every time I visit.
Was there during the closing time, I totally understand that you can’t serve or take my order as I am very late but there is a proper way of saying that. The lady at the bar said “ closing time “ in a very rude way. You don’t talk to customers in that way. Poor customer service, disappointing.
Fast service, servers usually very pleasant, decent food
The service was very slow. They forgot to clean off the table before they sat us down. So this meant that we were stuck sitting there with others people's left overs until our meal was served. Eve the bread took 20 minutes to get to out table.
Always good service!
My parents and I tried their new chicken parm sliders for an appetizer and I'll be ordering them again! We all enjoyed them, and our waitress was happy to serve us ! Another great visit
Arrived shortly before the dinner rush. Service was fast and courteous. Food was delicious.
Super slow service pathetic waiting time and very rude response from staff
Favorite restaurant
Food was good but late upon pick up
Great food
Not as good as it used to be...changed the cheese for their salads..makes the Caesar salad..just ordinary now..very loud..staff keeps changing...used to be my go to place..much better places in town now
Took 4 hours for us to finally get our meal. In the time the person who came in 20 minutes after us had been seated, served, paid and left before we got our salad. When it was time to pay the machine wouldnt work. Our waitress told us that they had previously had problems with it and that she would switch it out. Then the manager came over insulted us. Made comments about us clearly not having money. Then after 45 minutes the machine worked and we were almost chased out by our original waitress who did know if we paid. Never have I felt so angry or intsulted leaving a restraunt.
Make sure you're prepared to show your medical records and identification in order to eat in this place Walked out. Fully vaccinated but won't support these businesses.
Waitress did not inform us of the unlimited salad or bread and only.came once and never refilled our glasses either. Food was ok
Good food
Not bad pricey
Great food and great service
Great food
Excellent meal and service!
Server was a total sweetheart...funny...totally on her game...hope she is our server next time we are in ..food was hot and delicious and wait was minimal...
Awesome food! Great service! Always a great choice to eat out.
East Side Catered my Sons & Brides Wedding , We are still receiving compliments for the food , how great it was, everything was fresh , and went smooth , highly recommended , also the staff was very friendly and courteous . do not hesitate to hire them for your outdoor event or wedding , again Thank You Management and Staff !!!!
EXCELLENT waitress, she had NO problem keeping up with 15 people. Endless bread, salads, and beverages. Our meals were fantastic. SO FULL!! and some to bring home for lunch tomorrow! Thank You ESM North Bay!
Good food good service
Food wasn't that hit but it was what was expected. Some chili flakes or anything to add flavour would be appreciated at the table. Service was good otherwise.
Good people, good service, decent food.
Good food, noisy which is typical for this chain
No complaints.
Good food and service
Service was terrible. Took almost two hours for my family of three to have lunch. Server was also the bartender and spent all her time chatting with customers at the bar.
Nice and clean restaurant, friendly service. The food was good but not great. It seems like CARA is cutting corners on food quality. Not the restaurants fault but it will drive customers elsewhere.
Food isn't as good and tasty as it use to be... smaller portions, slow service.
The stuff is great the food was wonderful
We came to east side tonight and usually have a great time. The table next to us was clearly over served as they were all intoxicated and were screaming profanity very loudly and then also saying very vulgar comments in sexual relation to body parts and “sex on the first date”.. WE WERE WITH OUR FIVE YEAR OLD SON WHOM HEARD ALL OF THIS APPALLING CONVERSATION. I am sure other customers were not happy as it was expressed on their faces. We asked a server to please kindly quiet them down. He did attempt but apparently the customers were too ignorant and kept it up. I will say we were compensated with a 25 percent discount so I am grateful that the staff were sensitive to our situation. Their efforts certainly changed our tune!
(Translated) Had a great meal and the service was good. The waitress even took the trouble to speak to us in French !! (Original) Avons très bien mangé et le service était bien . La serveuse s'est même donné la peine de nous parler en français!!
Great staff great food friendly
Overpriced for what you get
Absolutely the best server experience ever (thanks Leigh!) Food was excellent. Draught beer selection was great as well.
Delicious food. Unlimited bread & soup or salad is always worthwhile. Cost is higher than average, but reasonable considering the perks. Biggest downfall for this restaurant is parking and wait times. Maybe consider expanding your existing location or opening a new one. Either way, good food, great service... provided you can get a table.
Great place
Menu is not as good as it used to be... ceasar salad is either dripping in sauce or almost completely bare ...food was good and pretty fast and served was great
Had the pizza for the first time and was pleasantly surprised. Great tasting pizza. Yet to find something to disappoint me.
Love it
Ordering was easy. Easier than some other apps. Delivery was quick. Pasta was as expected. Decent enough. They forgot the kids brownie with the meal and the 1/2 size Peanut Butter stack for $6 is literally 2” square. A bit overpriced.
I dont come here often, because in the past service and food quality has been really lacking. This time around, the food was hot & fresh, service was a little long, but I can assume the kitchen was backed up. Overall, the experience was a good one, just took a little longer than we expected.
Love the food. Love the service. I love it more when they sing Happy Birthday at the other table. Makes me laugh every time.
Thoroughly enjoyed the meal, and the special take home extra
Chicken parmesan des fantastic. Great service!
While the food is good (consistent with most East Side Mario's restaurants), this location does a great job hiring friendly and professional staff. Never disappointed.
As always, the food is great. If you are in a hurry for lunch, they can get you in and out fast. The unlimited soup and salad hits the spot on cold winter days.
Top of the list for consistantly maintaining an everlasting menu. You know it's going to be perfect provided each of the staff is on their game. Their main East side salads, soups, and fresh, hot, from the oven breads are exceptional and creat a fantastic start to an amazing experience Mediterranean meal. YES....
Service was fantastic and the food was very fresh and hot. Would highly recommend this location
Right across from the theatre, so good place for a meal before a movie
Very good food and service was great. A little smaller than most ESM I've been in but still good.
Delicious food, great service.
Service was great ,but the food lacked in flavor.
Great food.
Awesome. Great food and great atmosphere. Service was awesome.
Excellent food
good food excellent service
Really great everything! Service, taste, and portions were perfect
In town for tournament - good system in place for seating team & getting food quickly. Food was hot on arrival
Lunch was fast and the lunch menu had choices that suited my appetite.
Food was ok. Very loud hard to talk to anyone. Can't do math very well gave them a $25 gift card got $15 dollars off of bill. Not enjoyable birthday meal for my mother.
I have loved east sides for years. It's a bussy restaurant every hour of every day so if your looking for a quiet evening dont do it. Wait times can get long, almost 45 min. So if your looking to make a big dinner date with family and friends phone in and see what the wait time will be.
Delicious pasta
very friendly from the matredi to the waitress. food was hot and tasty
Great service, great food!
Excellent service and fast
Great people and great service
We had a mix up with our team championship dinner reservation and WOW the staff was AMAZING! Thinking on the fly, resetting, and absolute top notch customer service throughout our meal even though they likely had to re-deploy servers, etc. Food was fast and as always, delicious. Thank you North Bay East Side Marios - you're THE BEST!
Sexy staff
Great food. Good price
It was a good experience. The ceaser salad is absolutely perfect ????
Great food
Excelente very nice service
Friendly stuff , good Italian Food
I had the new Veal Limone and it was so good. I highly recommend it. Our server was great too :)
excellent food sa usual..very friendly staff
(Translated) Good place to eat and excellent service (Original) Buen lugar para comer y excelente atención
Service was awesome???? Salmon was prepared perfect????...great atmosphere ????
Great food and service
Delicious and great service
Great food, friendly service
Always a great meal, large portions for the price. Excellent service
I had the pleasure of having Valerie as my waitress tonight, February 4th. Although I only submitted four stars, it was not a reflection on her. Valerie has got to be hands down your best waitresses that I have seen yet (and I come in a lot). Right off the bat I felt like her friend and most importantly, I felt wanted and appreciated to be there. That’s not something that’s a “must” when going to a restaurant but its something that definitely improved my experience tonight. Not only was it her personality but its also the way she presented herself - she honestly looked like she loved her job and that was great to see as a customer. ESPECIALLY on a super bowl night. She didn’t even look stressed! Honestly, I was in the restaurant business and I can say from experience, Valerie deserves a raise. I cannot vouch enough for her… She was the best waitress I have probably ever had. Not probably, she is. Valerie, if you’re seeing this, you rock! She even had the cutest checks – she added her own little touch to them with cute stickers and smiley faces. Just proves she took the time and cares AND not to mention, she’s the first waitress that asked me if I had a scene card – no one else does. I can honestly write pages and pages about how awesome she was! However, I rated four stars because the pricing. I realize that we get unlimited soup, salad and bread therefore I sort of understand why my ravioli was $18.99 but I only had like 6 pieces of ravioli. For someone that perhaps didn’t like soup, bread, or salad that meal cost would be unbelievably ridiculous. I was still starving after. I can spend $18.99 at the grocery store and be able to serve a family. I think you should consider putting more ravioli in the dish. 6 pieces was extremely disappointing. Great experience, great waitress, great food (only a little too expensive). Overall deserved the review!!
Horrible slow service. Ended up leaving without eating after waiting 15 min and asking for a server 3x.
(Translated) Always very good and always good service! (Original) Toujours très bon et toujours du bon service !
Our meal was excellent and the staff and manager were engaged with top notch service. I was there for my birthday and they made it delightful. Terrific value and new menu was a pleasant surprise. A special thank you to our server and the manager for their attentiveness and engaging conversation. Bravo.
Food tasted great.
For the price I find it really good, but I like soup and bread which is unlimited!!!
(Translated) Excellent dinner for a couple! We had been there for the first time in the summer of 2016. We were there again on August 9, 2021. We were served by Tori M. My wife stopped her choice on a spaghetti meatballs at $ 16.99 and it was a plate Amatriciana for me at $ 19.99. We ordered salad and soup twice which was included as much as you want with our dishes. $ 41.79 with taxes for a total of $ 48.06 with tip. We have some pictures for you. Everything was good and we recommend this restaurant. Notice written on October 7, 2021 in Salaberry de Valleyfield, Quebec, Canada. ____________________________________________ Everything was absolutely perfect! We went there for dinner last night July 5, 2016 and were completely happy with our choice in every aspect without exception. We were served by the very friendly and excellent Rachelle. We chose to take a seat inside because it was too noisy on the outside terrace due to the traffic. We ordered two courses at $ 13.99 with unlimited bread, soup or salad. We ordered 2 soups and two salads and also twice bread which Rachelle brought us with a smile by offering us parmesan cheese each time, I had the spaghetti with meatballs and we marry, the linguine alfredo. All the food without exception was excellent. We left Rachelle a higher tip than the traditional 15%. We offer pictures in addition to our opinion. The bill was $ 31.62 including tax and we feel we got a great deal and that is why we highly recommend this restaurant. Reviewed July 4, 2016 in North Bay, Ontario, Canada. (Original) Excellent souper en couple ! Nous étions déjà venus une première fois à l’été 2016. Nous y étions à nouveau le 9 août 2021. Nous avons été servis par Tori M. Mon épouse a arrêté son choix sur un spaghetti boulettes de viande à $16.99 et ce fut une assiette Amatriciana pour moi à $19.99. Nous avons commandé deux fois de la salade et de la soupe qui étaient inclus à volonté avec nos plats. $41.79 avec taxes pour un total de $48.06 avec le pourboire. Nous avons quelques photos à vous proposer. Tout était bon et nous recommandons ce restaurant. Avis rédigé le 7 octobre 2021 à Salaberry de Valleyfield, Québec, Canada. ____________________________________________ Tout fut absolument parfait ! Nous sommes allés y souper hier soir le 5 juillet 2016 et avons été entièrement satisfaits de notre choix sur tous les aspects sans exception. Nous avons été servis par la très sympathique et excellente Rachelle. Nous avons choisi de prendre place à l’intérieur car c’était trop bruyant au niveau de la terrasse extérieure dû à la circulation automobile. Nous avons commandé deux plats à $13.99 avec pain, soupe ou salade à volonté. Nous avons commandé 2 soupes et deux salades et aussi deux fois du pain que Rachelle nous a apporté avec le sourire en nous offrant du fromage parmesan chaque fois, J’ai pris le spaghetti avec boulettes de viandes et on épouse, les linguines alfredo. Toute la nourriture sans exception était excellente. Nous avons laissé à Rachelle un bon pourboire plus élevé que le 15% traditionnel. Nous vous proposons des photos en plus de notre avis. L’addition s’éleva à $31.62 avec taxes et nous estimons avoir fait une excellente affaire et c’est pourquoi nous vous recommandons grandement ce restaurant. Avis écrit le 4 juillet 2016 à North Bay, Ontario, Canada.
I took my adult daughter here for a mother daughter lunch. We had a great time. The food was delicious, we both had the lasagna with salad and bread. Sooo good. Our service girl was great . I would go again and again ????????????????
Awesome food, everytime. However,the last time I went,with my 11 year old(for a lunch), I asked the waitress for a small cup of beer and explained I rarely drink so didnt know what the size I wanted was called. She brought me a 17oz cup and said " that's how they usually come" it was a HUGE cup and I looked around, seeing the regular sized stella artois cups.... sighed,and took a sip. I didnt even drink 1/3 of it. Was kind of annoying lol I just wanted a small cup . such a big glass,for someone who stated they dont drink often... but food was fantastic :)
Love the food , & service
always good and great service
Service was great, no complaints there, but thats the only reason its not 1 star 2 people at our table ordered the Chicken Parm and it was severely overcooked. Im not kidding, the bird looked like charcoal, and the pasta sauce had no flavor. Tasted like water Another person ordered the shrimp Alfredo. The shrimp was old and way to chewy, and even after adding salt and pepper, it was bland as hell. I do not recommend this place at all.
Always great food and fresh.
Great food great service.
Great place! Extremely friendly and accommodating. Super fast service. And tasty fresh. Nothing sits once it comes out of the kitchen and is delivered straight to the table. 5+++ stars!
Great service very friendly
Good food and service.
Favorite stop for bites and brews and good service and company
Good food, Very friendly, a little loud when busy.
Excellent place to eat
Good food and people.
Nice atmosphere, friendly service foods right every time would definitely recommend.
(Translated) Very good (Original) Très bon
I found the service somewhat not experienced or maybe not trained enough. I had seafood pasta and found it to be a small portion for $20.. I was full by eating lots of bread and salad.. Not terrible but not super impressed.
Sat me down then never came back
Gotta eat here! ????
Excellent service from Larry S.!
Super disorganized, good luck getting served
(Translated) Bonne bouf (Original) Bonne bouf
Good customer service and great food.
Good food
Takeout was very easy and didn't cost a lot to eat for 4, worth it! And I finally had my garden salad ????
So nice to go to this restaurant when we are away. We have lots of Italian restaurants in our city but the food at East Side Mario's is great and like the atmosphere.
Worst east side I have ever gone to. Terrible slow service, burnt food, stuff in my drink.
Great soup and pasta. The service is great
Always a favorite.
Once you walked in, you felt a warm embrace, the scent of food, a smiling face, it made me feel so great. The second I sat down, I was served a warm loaf of garlic bread, Not to hot, not to cold, just the right just the right temperature to put a smile apon my face. The only thing that I would change is the noise which hurt my ears, I'm sad to say it put white in my raven hair which set me forward quite a few years.
Great
Excellent.
Very nice lunch, always consistent and tasty.
Good time
Good food promt service
Great food and service
Great restaurant. After a long day of driving they found us a quiet booth. Nice relaxing atmosphere and the food is up to East Side's standards. It's nice to have a reliable place to eat when travelling. Conveniently located near several large chain hotels.
Food exceptional as always. Great staff
A wonderful restaurant. Staff are polite, food is delicious, and the environment is great. There are a variety of food to choose from. Would definitely recommend
Coming from Montréal and was my first meal in North Bay. I had this server called Vanessa she was GREAT!! Super kind and quick service. Totally left with a great first impression of the restaurant.
Fast service!
Terrible food. Will not be returning
Very fast and friendly service! Bada boom, Bada bing!
They made an effort to keep kitchen open for us. Thank you.
Nice place. Good food.
Had a pasta dish and a pizza. Food was good. Service excellent.
Food is good. Fast service
I just wanted to take a minute to express the outmost respect and gratitude for the owners of this location. We were a group of 10 from Toronto finishing up a weekend of ice fishing on Lake Nippissing and looking for a place to watch the gold medal men's hockey game. We strolled upon East Side Marios and noticed some cars in the parking lot. When we walked in the front door we realized that it was only open to some family and friends. We asked if we could join them to watch the game. The owner (whose name I didnt get) welcomed us whole heartedly and offered us coffee, tea and some food that was made specially for his guests as the kitchen was not yet opened. After the game had finished and we all had celebrated, another act of kindness was displayed by these great people when they told us the coffee and teas were "on the house". Of course we couldnt allow that so we left what we thought was a fair amount. I truly hope that this is read and shared with the owner and staff of this location. Thank you all for implementing the true definition of a Canadian and know that your acts of kindness were and will always be truly cherished.
Such great food our waitress was so friendly and on the ball
Always great food
If you order for pick up or delivery you have to pay with a credit card before they can put the order in. So paying for food before it shows up? No thanks
Will in no way show my medical details to them OR anyone else. that is between my Dr and myself. Fully vaxed also but have family who are not and will not take part or go to any business who supports this!
Place is lively, loud at times. Place offers good food. The staff are great. Service was excellent.
I loved my experience. The service and the food were excellent. Workers were friendly!
Used the take out side for the first time ever. The young lad seemed like this was not his regular station (considering our current state of affairs most are being placed in unfamiliar situations) he was quite pleasant and helpful. My order came quite quickly and, even though it was take out vs. in-restaurant dining, it was just as good. This location did a great job. Thank you.
Very good, food super
Over priced for the quality compared to how it use to be
Delicious food.Good service and clean restaurant.
Good food lil pricy.busy.made reservation but guess wrong person took it..all you can eat bread and salad..when they check on you.
Yummy food awesome service polite and very courteous
Good was really good, better than other locations we've been to. We ate at the bar, so we could take advantage of one of their bar deals, and the lady tending bar was super nice and engaged with customers.
If it's to busy we always have issues with our food or drinks. We enjoy going for lunch and find we have a better experience then with the dinner rush.
Well organized and clean
Before I developed type 2 diabetes I would enjoy a great meal there from time to time. Pasta was always excellent and I REALLY ENJOYED their Italian wedding soup, bowl after bowl, after bowl of it!
waitress was amazing great service.bit slow start but eveything was great and all you can eat salad and bread was awsome.even brought alil home with me
Food was good. Loved the unlimited bread, salad and soup. Brought the pasta back home. Mostly utilized the unlimited soup though since it tasted the best of the bunch
Great service, and the apps were on point!
Good food but busy
(Translated) Disappointing as the main course (Original) Décevant comme plat principal
Good flavor to food. Pazorotti crisp. Loved the sauce. All bread little filling. Same with the chicken club. Big wrap over abundance of lettuce but not enough chicken or bacon. Friendly staff
Excellent food and service
Always such slooooooow service Literally every single time you wait forever for your food you wait for service I don't know why but for years they cannot seem to get it together
overpriced, undersized, average quality meal. +1 for the decent tasting thawed out dessert...
Enjoyable evening
(Translated) Really a beautiful place. The food was really good and the waitresses very friendly. (Original) Vraiment un bel endroit. La bouffe était vraiment bonne et les serveuses très sympathiques.
Much better visit then last time we were at this location. Server was terrific. Very attentive, got our order right and food came at a reasonable pace. Wasn't sure if we were going to give them another chance but I'm glad we did
Usually get good service at East Side Marios but this weekend we went for our anniversary ordered Caesar salad and ask for it before my meal which I did receive at my ask for some lemon from two waitresses why one was just standing around looking and talking to the group behind us instead of getting my lemon for my meal I got the lemon the same time as I got my meal so needless to say I didn't get to enjoy my salad at all, which I was looking forward to all day
I went there for a late lunch. We ordered off the gluten friendly menu. The steak was delicious. We love going there. It is lovely that they have a gluten free menu as one of our family members has celiac. There was one thing that was a mistake, but I didn't realize it until after I left. They forgot to include the shrimp I ordered. I wasn't upset because it wasn't included on the bill either.
Great food at a great price!
Very good food. Very good service.
Great service ! Friendly staff
Awsome Loved it
Awesome food, great friendly service
Had a family dinner tonight and loved it! Great atmosphere excellent service.
Great food and service! Thanks.
Amazing food
Great place to eat and have a drink with your friends or ball team. They sponsor our team and we like to support them!!
Good service
Every time I come here it’s packed and for good reason. The service is always good and the food portions are generous.
Quick service good food
Your driver is awesome but your customer service rep on February 3rd...is horrible. Almost recalled my order. Was scripted and boring and frustrating..... I. Don't usually order from east sides recently... And that made that perminate
Friendly and efficient. Server was thoughtful and quick. Food was very good.
Excellent service!
I love italian food and this place ,definitely have like amazing food ,all the pasta you can eat and delicious soup ????????????????????????????????????????
Love East Side Mario's. Great place to eat great food. One of my favorite places.
The staff at east side Mario's was kind fast and knowledgeable!! They had us in and out in no time at all!! But last time we took our time and once again the staff was never far away BUT far away enough !!! Attentive but not too attentive , and the food was authentic Italian real sauce not ketchup!! I can't wait to return!! Thanks alot ladies! All three were beautiful professional young ladies!! No cell phones hanging out of their pockets just hard workers!!! What a great experience
Always happy and full after going here.
Delicious food, free bread, decent prices, nice and clean restaurant.
Was very delicious
Great service might be a little wait time but worth it
Excellent food and service.
Excellent place
Over cooked calamari ,wilted lettuce. The salmon was very good. Good service.
My family and myself have always enjoyed the food and atmosphere at East Side Mario's. The home loaf is to die for!!!
(Translated) Always good (Original) Toujours bon
Good app deals. Food is good but not always consistant. Fast service. Good for parties.
Food is always great
I order the 24" pizza their on sat feb 8th . Couldnt even pick the pizza up by your hand the crust was paper thin and ingredients just slip off. $24.00 for the wrost pizza I ever had. Toke it home and tried to cook it again. So disappointed.
Great food, great service, great atmosphere. Better than most I've been to at home
Great food and service
Good place to eat
Awesome food !!!
wife and i ate here once and we will most liketo be back for some more
Food was good friendly service
Italian meal night
Good food Good staff
Always great food the service was second to none.