We have all the information of real people like you who purchase the services and products of Zehrs (Bakery) in the territory close to Niagara Falls (Canada).
At present this business gets a score of 4.2 stars over 5 and this score has been calculated on 127 reviews.
You must have seen that it reaches an opinions average is quite positive, and it's based on a large number of scores, so we can conclude that the evaluation is quite reliable. If many people have bothered to rate when they are pleased with the service, is that it works.
As you know, we don't usually bother to write evaluations when they are correct and we usually do it only if we have had a problem or incidence...
This Bakery is classified in the category of Supermarket.
Free fruit for kids, higher price points, good produce
One of my "Go To" places to get lunch. I go for there $5 meal special. My favourite is a Crispy Chicken sandwich with a choice of side. I have the option of vegetables, wedges, fries, mac and cheese or onion rings. I have to say that the mac and cheese is pretty good! Service is friendly and the food is always hot. There is a modest place for you to sit and eat your meal, and that is why I am giving it three stars.
Lots of groceries here. Just not cheap. But a great meat counter.
They have a fantastic variety here. The president choice items are wonderful. Nice big isles. Clean and pleasing to the eye. They take many gift cards Their sales are usually great value. But their regular prices are expensive.
Smeh. It's Zerhs. Produce is good quality but a bit pricey. Food is a bit more expensive but the isles are a little larger. They have been better recently with cashier's though which is a welcomed bonus.
Staff's are not helpful
Nice store with good layout and quality products
Great place to shop ..located by 420 .QEW.. Extremely clean ..Great staff. Priced well
Nice. Clean
Good market. It is always clean and have a good selection of food and baked goods. They are pretty expensive though
Great sales going on now
Nice folks, good selection, careful protocols.
It's a grocery store. The produce and deli is amazing for fresh food. They also have one of those quick sections where you can grab lunch and go!
Everything you need
Great store to shop, great service, a little on the higher end of prices but the speedy service makes up for it!
Pricey
It isn't no frills, so the process are a little more. However, the selection here is excellent and staff is helpful and pleasant.
Not like the layout and customer service in deli was great
Nice store....some things overpriced to me.
Moderately expensive for a student unless it's on a Tuesday. Good service at Cash out and it's quick and simple with one guy bagging your groceries and another cashing them through.
Produce is a hit or miss but still better when compared to other grocery stores in the area. Always have been a fan of PC products.
A good place for shopping especially for students of Niagara College, Welland Campus.
This store is always usually stoked and very organized it sucks that there is only one entrance tho because I always feel like I'm stealing while imcwalking back after check out...
We do all our groceries here, great product great prices and friendly staff
We do our weekly shopping here. Best grocery store in welland. Other than puppos. Puppos just doesn't carry enough.
Friendly staff, clean and found what I needed.
Everything food and more!
5 stars to this grocery store. One of the best grocery store for fresh food products.
Good variety and decent prices. Service at the deli and fish counters can be hard to flag down. My goto store for one stop shopping.
On the expensive pricing side. On the flip side you do get what you pay for I'm quality and selection.
They don't enforce mask wearing. Twice now I see a costumer walking around without a mask, touching everything and not one employee says anything. He even gets through with the cashier, no one says anything. Seems like management doesn't care about anyone's safety if this is allowed.
The prices are outrageous on certain things like vegetables, and I somehow spent over $70 just buying toiletries. But the 10% Tuesday student discount and PC Plus points program allow for some money to be saved on occasion.
Great meat and the staff are really nice. Prices seem to be inflated by 50 cents for some reason though.
Food and produce are great in terms of selection and freshness, but the prices are the worst in town unless it's an advertised special.
Love the variety but mostly love the order online and pick up. Where has this been my whole life?
Does the job!
It's more expensive than most nearby stores, but the quality of the meats and produce is also quite a bit better. If all I need are basic canned goods I'll go to Walmart, but if I'm cooking for myself, I always choose Zehrs.
Big store, clean, lots of parking and lots of variety and amenities. Really handy having a pharmacy inside too. Cant give it 5 stars because employees are few and far between. If you really needed help with something it’s hard to find someone for help.
This is amazing shop! You can get so many organic food! I found there fresh (not frozen) rabbit! Antibiotics free and hormone free meat! Lactose free milk and cream. Gluten free bread! There is also a good kitchen stuff, etc, etc. For me it's a shop #1. I can get there all I need.
Good store good quality food, really good cooked chicken. Higher prices than most other places but quality makes up for that.
You'll find what you need. Great selection. A little pricey but some good deals to be had.
Awesome store. Great seafood and friendly staff.
Nothing is ever stocked in produce even tho they open at 7am...I work midnights and like to go right after I get done work...and it's disappointing every single week even tho I spend usually over 250 a week there on groceries
Very welcoming entrance, clean store, well stocked, nice to have the Joe Fresh clothing section
Has pretty good selection, owned by loblaws so much the same products.
Good selection great food
Great store, clean and lots of parking. Fresh fruit and veggies.
The worst customer service ever at the pharmacy. 4 or 5 people are there, all looking busy while the customers line up. Finally after 10 min or so, one staff person asked me if I needed any help... no I just stand here because that’s what I do. That was my third attempt to purchase meds at this pharmacy.
Good nice place for grocery. I went there to buy fresh flower bouquet as this is the only place where you can get those in a very reasonable price with good variety.
Best supermarket in the area, very spacious and clean.
Something of lots but not everything. A bit pricy
You can get all the things but bit costly than Walmart.
Order groceries online, efficient curbside pickup. Great staff, clean store, well stocked.
I like their eclectic varieties, Fresh & well trlmmed Vegetables, Honest & friendly staff, fresh & expertly trimmed meats & the very best private brand in the market(pc). Their pricing is competative & their Holiday features are superb!!
The place is organized and they do their best to enforce social distancing without making it awkward. The staff is great and their prices are fair.
Loblows, zerhs, YIG, its all the same. Average quality with higher prices
They never have enough cashiers but otherwise it's a good size with good prices.
Some of the items I ordered we're not in stock but overall a good experience.
Great selection and provides lots of ideas for cooking a good meal at home. Large vegetable and deli section.
nice a clean. great deals.good service.TY.
Good selection
Great selection and good prices!
Horrible service, got in an argument with manager who acted like a child and not professional
Favorite store. Really clean friendly staff
Good clean store. Often their sale prices aren't on the register which is super frustrating. Last time I went to the store, 2 of 3 sales prices didn't activate on the register. The cashier was less than helpful in ensuring the problem was resolved. Frustrating.
This store has what you need including nice plant based options
Went to the pharmacy today to get a flu shot.. BIG sign at the front of the desk that says flu shots available by walk in and appointment.. The desk is busy and I have to wait about 10 minutes...no biggee.. finally my turn and I am told oh sorry we arent doing flu shots today just Covid??!!? I pointed out the large sign at the front of the desk but it fell on deaf ears.. Seriously... if you have a frickin sign at the desk that says you do it...then do it!!! Reat assured I will not be back to this pharmacy again for anything..
Friendly staff, however, the parking lot is in rough shape in spots
Joe Fresh section has great selection. Produce is well stocked. Premade sushi available for a quick lunch. Small eldctronics section. No optical at this location, but there is a small wine selection and Presidence Choice Banking office.
Great meat products but you pay a much higher price
If u want the rudest possible service in Woodstock, then please visit this place. Pathetic service and people. Not going again
Very pricey Great food selection
Clean place. Little expensive. Their Almond cookies are must try.
Man I gotta say when I saw the sale on the yogurt I really enjoyed going to the store like before it was just a normal Zhers but when they brought that yogurt in it was a WHOLE NOTHER LEVEL I MEAN I GET MORE WITH THE SMALLER CUPS then I do with the BIG CONTAINER on top of it I have allergies and I can finally have flavored yogurt like banana strawberry and peach and ends up having actual peach chunks in it. So that's pretty cool. I sent like probably $30 on yogurt because of the sale. Like it happened twice so that's pretty cool. However the store is not perfect since they took away the presidents choice frozen dumplings so I can no longer have dumplings with my college experience. Yeah also there was this one guy I called "GateKeeper" probably the coolest staff member there I asked for his phone number when I was starting out in college and it's almost the end of the first year and I still haven't contacted him and I'm wondering if it's like to late to say hi or not. I feel kinda bad and I don't have yogurt to help my troubled nerves aaaaaaah sheeeeit I also don't have ice cream I goto to go get ice cream now...and it dark nice, nice
Great produce, friendly staff, good sales, excellent selection.
All the vegetables looked fresh, and very clean store. The cashier's are upbeat and polite. I was very impressed with the whole store!!
Everything you need from take out to prepped meals, pharmacy to deli, to bake shop name it!!!
Nice fresh produce
Nothing like St. Catharines....Not helpful and kind of rude! Will I go back .... NO
It's Zehrs. Nothing to add really.
Love my shopping
Personally. I'm not much of a fan of food basics ( except a few items) zehrs has nicer selections and is more aesthetically pleasing to shop in.
Great staff. Good covid rules. A bit pricey in some instances
Largest, best stocked Loblaws owned store in Welland. Great selection of everything at slightly higher prices than No Frills. If I can't find it elsewhere I can usually find it here.
best fruit selection in town but is expensive
Very clean and the staff were awesome with all the covid protocols in place
Insiders tip - free bolognia samples from the deli counter, free bananas from the produce section and free cookies from the bakery = kids not complaining while I'm trying to make dinner!
New to the area. Liked the overall selection at the store and seemed pretty clean BUT disappointed to see one cashier wearing NO MASK, talking & yawning away. (thank goodness for the plexi.....?) Do employees not have to obey the rules and bi-laws? Also bought some chicken which when I opened the next day to cook it smelled really bad and rotten. I see I am not the only one to mention bad meat.
Not overly busy, has everything I require, and reasonably priced. Did I mention not overly busy? It's nice to be able to shop and not have to dodge a million other people. I shouldn't be sharing this secret.
It's a nice store.
Exactly what you'd expect from a Zehrs. Good selection. Decent produce. Catering to needs of allergies fairly sufficiently.
I've been a premium member and had someone shop for me since well before COVID and I loved it. Now it seems everything perishable is almost ready to expire or use immediately ripe. Premium prices, should be better.
Clean. Very friendly. Always have stock.
Good deli.
Incredible selection, usually no line ups thanks to their accommodating hours and always a clean shopping experience. It's the highlight of my week.
Nice, clean store. Lots of selection.
Frozen Fruit for the Smoothie Addicts, this is the only place to go.
Floral Department always great service! Decent prices for beautiful flowers.
great food store love it
Great selection of items. A little pricier than other places
Always a great selection, a little over priced but it is higher quality. Been shopping at Zehrs for years
The way they have you check out is making you shop first before you realize you then have to line up single line for ah hour to pay
Good selection kind of expensive but the bakery is nice
Good for meat discounts but with pc points days items not there
$$$ expensive grocery store. Make sure to watch the register read out while checking out. Bought cherries but price per kg was in error. could have been ripped off big time.
Clean store. Nothing special.
Awful male manager works here. Doesn't help or support his staff when a crazy bad woman targetted and was aggressive, but sat in his office the whole time instead. Disgusting. Avoid this place at all costs
One of the best Zhers I've been to but they would be benefited by a cell phone kiosk. Having to go to London or Kitchener for a PC mobile isn't great.
Good selection
Very helpful here
Super clean store, fairly easy to find stuff and I love the "natural" food section, they have a lot more variety then a lot of grocery stores when it comes to milk alternative and organic products. The wine store in the front if also really useful, only have to make one trip to complete dinner
Good place for the family
Most expensive grocer in town.
Not a good customer service experience at all! This place has the worst pharmacist ever. The new young girl has no idea what she is talking about and telling her customers in an extremely bad attitude the WRONG information, that is when she decides to serve her customers. Stand there as long as you wan't if she's "busy" she won't help you until you say "hello!" I'll be switching to Shoppers.
Offered placebo for a child's cough
Not the most expansive selection of the brand but it had everything we needed to make our weekend comfortable.
Good selection
Giid selections but staff need a course in how to serve the public...no smiles and rude when asked a question
In their Deli / Ready to go Meals they have Fried Chicken. I swear their chicken is heaps better than anywhere else in town. For $25 we purchased 2 Large sides of our choice ( This time we chose wedges and onion rings--- in the past we have had scalloped potatoes and macaroni w/cheese as well) I cannot honestly say I know the other options but the ones we have chosen have been a huge hit. With 2 adult men, one teenaged hockey player after a game when his hunger is at a peak and myself there were still leftovers for the evening munchies or lunch the next day. I am not a big fan of fried chicken but THIS is the juiciest full flavoured breast I have ever had the joy to pop in my mouth. BEST CHICKEN EVER!!
Very clean good service but the beer is worm
Slightly higher prices but the store is always clean and organized
I had a McDonald's coffee with me. Picked up a great big donut warned it in the microwave There's tables and chairs. Better than Tim Hortons. All this while my wife is getting the groceries.
My favorite local grocery store, best produce selection in Welland.
Good store, good layout. A bit pricey and staff always seem uninterested in their job.
Decent grocery store, but the older staff members seem kinda snippy, especially the people in the prepared food section.
Decently priced store. It’s very convenient to find general household items here.
Not the best one to go to but I gave 5 stars as its usually never over crowded like others. They do have a fair selection of common stuff but know your prices
Most items are over priced and some produce is either moldy or wilted. Employees are usually polite and can help you find what youre looking for.
Very clean and lots of variety to shop. Best place to shop in town.
Very large, very well stocked. Deli, butcher, bakery, and fish counter. Plus a Joe Fresh to make things even more convenient.
We haven't been here in years since moving to BC. I forgot how much I loved Zehrs. My GF is gluten free and their selection of products was incredible. When we went in the afternoon we were surprised to see such a large line up. Understand the covid precautions in place but it was slow entry.
Prices can be expensive, but quality is good
This Is one of my favours places to shopping groceries, I love the quality of the fruit and vegetables and I love the discounts, and how clean this place is, the food options everything. Thanks
Clean store with very friendly staff that are willing to help you. Their take out food service is the best. I find it hard to exit the store without getting either a chicken finger meal or just one or two pieces of their wonderful chicken. 5 stars
We would go occasionally to pick up there chicken meal on tuesday. The last time we went there were two dunb n dumber females working the area. The black woman could not hear the other one so slow. After 30 mins THEY gave us our order.the fries tasted old. So we went shopping the prices are terrible. Will not back
Good selection of foods. Fresh produce.
Zehrs Pharmacy horrific service. Zero tolerance for any who may be in pain dealing with their incompetence. Ending up wasting my time because she made a mistake and all I got was attitude when I went back to fix the mistake. How this girl got a job dealing with people I don't know. She has no idea what empathy is. She needs to be put in the back stock room.
Its a grocery store, its as you imagine.
Great layout, clean, good selection of products!
I just LOVE this Store the Price is variable but the Service is Excellent +++××× we have need some guidance with self paid in many different time and OCCASION and the Service is fast , respectful, patience and very professional. I am very happy as a New Customers ❤❤❤❤Thank You So Much each one of the employees for your time to fill the shelf with produce for delicious cakes and bread are fresh made . FAMILY JONES.
Nice bright store and very clean. Always enjoy coming here. Foods are always fresh and look and taste great. Keep up the good work.
It's pretty much A solid place to go shopping. During the pandemic things got to wild. 1 & 2 lockdown's.... the second lockdown was alittle better then the first. Less panicking ... More toilet paper.
Great place to take that family shopping i take my family here all the time they love it
I find shopping here easy. The aisles are wide, the selection is good, parking is easy to get in and out.
Good clean store, good selection
Zehr’s Woodstock is a nice clean store with friendly staff and great product but the prices aren't always the best.
Good store with deli, fish counter, and bakery tho unfortunately on the pricey side so usually has an older demographic.
Best quality food amazing deals and prices we go here for the quality. This location is kept very clean and well maintained.
Love this store, but currently it is crowded with PC Express shoppers, and the customers cannot move let alone shop properly.
Clean Great staff Large selection
They had what I needed (dog food). No empty shelves that I saw. Fully stocked store. Easy to park close to the doors, quick and easy to check out.
Favorite grocery store in Niagara,, pricier than other's, but they have better quality and selection, and there is less impulse shopping.
Clean, friendly customer service.
Good tasting and fresh food . Some are expensive. Love meat section. They do have promotions running for meat and other staff, after 7-8pm - 50% for some items
it's really good place for quick shopping and grocery. it a huge store with everything in it. you can get different types meats here, ready to eat food and almost everything. it have a huge parking area and wheelchair accessible parking and enterance too.
Great Place to shop for your groceries. I always follow the ads they have. Some great in-store specials too. You have to keep your eyes open. The staff are always great help too.
Zhers is great, they have all your grocery needs plus the extras. The donuts here are the best in town and the bread is Good too. I love the flower market and in the summer they have a great garden center.
Bright clean. friendly staff the produce, prepared foods and bakery items looked fresh. The shelves were stocked nicely.
In Niagara Falls Zhers has the best quality produce and food. Clean and always stocked.
Love our local Zehrs on Niagara St. So clean, well stocked, great fresh food selections and also great meal ideas strewn about the store. They often have numerous check out lanes open, and they have a good COVID queuing system that seemingly makes checkout seem faster. Friendly staff who are always willing to help find things, or bag items.
Great selection, nice staff and super clean lovely organized welcoming store.
And I thought Sobeys was expensive. It's sad there are people stupid enough to continue to shop here and keep their doors open when you can get the majority of products cheaper at food basicw.
These people are probably the most helpful I've ever experienced!
Was there on the weekend and no one was wearing masks. I had asked an employee and they responded that it is not mandatory. Sad to see that way of thinking in a store. We left fast.
Great variety of shopping. Friendly staff.
Good store. Selection is good. Nice big parking lot. Friendly & efficient service. I like that they are not Covid tyrants as this location as I had to take my mask off for a minute to clean my glasses as I wasn't wearing my contact lenses that day. Kudos.
Pricy, but good quality, excellent selection and good staff. Also well merchandised and very clean.
Probably has the best selection of products in town, but you pay for that benefit. Everything is slightly more expensive.
Excellent variety, but expensive. Not a great place to shop on a budget. If money is no issue? Great experience!
Wide variety of food items...grocery store....$$ in Canada vs USA...clean and we'll stocked
Best quality food in the area.
I’m not impressed with the pickup or delivery service. Therefore you’ve lost a customer. We received a bag of all rotten potatoes. Happy Thanksgiving dinner! This isn’t the first time. They seem to always pick things close to expiry date, rotten fruit and of course potatoes. I don’t want to be a second rate customer at these prices!!! I’m not giving them a fifth chance.
Very clean. Excellent variety. Prices are little bit expensive
We hear a lot of "Zehrs is expansive! " The fact is, it is balanced. The sales are good and the vegetables and fruits are ripe, ready to eat the same day. Plus the fruits and vegetables on the sale rack, are still good items. Plus great variety of all food. A one stop shopping. No one can deny the "Joe Fresh" clothing. Great for the whole family.
Good deals usually.
Good place to select your local and international groceries.
High prices, expired products on shelf. Only good thing is the staff is friendly and helpful
my wife love it, hence consider it's good
Nice place to shop. Good selection
Nice and clean grocery store. Little pricier than other options in town but worth it for the better quality produce.
I was very happy to see they had glazed croissants!
Been there for Birthday Cake, called 3 times before to get info about writing greetings on the cake, could get through due to no responses from bakery department. As I was there, one of the staff from bakery department said no body there to help me to get greetings on cake and the person was not trained, it was frustrating as I had to manage something else on the top of the cake instead any writings.
Generally a good variety of products and produce. Produce tends to be pricy. Check their flyers so you know what's on special.
Let's call this constructive criticism. Ready to eat fruits and salads. If I'm going to Pay 7.99 for a package of ready to eat fruit don't mix old fruit with fresh fruit. By the time you sell it the old fruit is rotting. You lost a customer today!!!
Only store in town where I could find a deli, liked the lady working behind the deli she was very friendly. Store was big and clean found everything I needed.
Great fresh produce always love going here
Nice one stop shop
The ladies at the customer service were very helpful today. Floor staff were very helpful as well. Staff in the back need to support their team more when busy with customer requests.
For a quick quality snack while your on the run that is satisfying for me it's the Zehrs hot case right inside beside the entrance. You can pick up two nice piece's of chicken with a side like potato wedges or onion rings for six dollars plus tax. They have chicken fingers, pieces of chicken, macaroni & potato salads plus quite a bit more hot case items. Kind of like a buffet, chose the type chicken piece you like dark or white. The only problem I find is you have to cash out with the grocery people, I wish they would always have the till open & available at the hot case. RETRACTION: Today is April 16th 2021 & I needed something nutritious to eat so I once again stopped in for a hot case item. I just wanted to add that Zehr's has a self checkout for the hot deli now debt only but quicker than going back to the main cash out. The chicken was really good today, 2 pieces of chicken & onion rings $6. Satisfying.
The biggest baddest grocery store in Woody. It has everything, seafood, pharmacy, health food section, clothing, etc.
My favourite grocery store!
Something has drastically changed. Self check out and I would assume a change in management. Lack of variey, prices beyond reach and very poor quantity produce. Gluten free items are almost non existent except for PC baked goods. I had 5 items on my list and came out with 2. I think I will give Instacart achance
My favourite grocery store! I get points to shop and it has everything you need
Fresh, excellent selection, wide aisles, well organized, clean store. Organized check out experience.
Overpriced groceries. Many items are close to the best before date. We purchased Boost Pudding only to notice at home that it was a year past the expiry date. The Bakery has yummy stuff but usually the best before date is only a day or two away.
Zehrs used to be one of the few places to get certain things you’d otherwise have to drive out of the city for, but they’re slowly getting rid of these great brands and products to replace them with their own President’s Choice brand, which are usually inferior in comparison. We are no longer shopping here because of this.
Top notch grocery store in Niagara. One of my favorite things about this grocery store is their bakery in the back. You seriously have to try the donuts and bagels. You can buy these bagels and leave them sit for 3 days and they are still fresher than Tim Hortons!
I don't like how finicky their self checkout was.
Clean. Fast. Friendly.
Love it - always shop here. Wonderful layout and friendly staff.
Very over priced!
Great selection. High prices
Good store & its food stuff.
Really good service
Good size grocer, and variety. More expensive than most others but occasionally good sales. You have to know what your shopping for. Compare flyers and plan ahead.
Found everything I wanted, excellent quality.
Every day grocery ok prices. Produce always on higher end.
Bit expensive but amazing selection.
Like the Zehrs at this location better than some others. One stop shopping for everything including reasonably priced clothes and gifts. The deli and sushi bar are awesome.
A good grocery store
Love it.
Fresh food and clean environment with a high quality selection of food!
Closest PC points grocery to us. Decent prices, but Niagara need more No Frills, Independent locations.
Large store. Lots of parking. Fresh produce, good selection, friendly staff.
Clean and well priced. What more do you need from a supermarket!@
Food is a little pricier, as to be expected at a Zehrs store, but they usually have a great sale area for the Joe Fresh stuff. It's usually why I go, and end up picking up snacks on my way out!
I bought a lot of fruits and they were very fresh. I love it
????
No more separate entrance and exit was weird to see but it's not a bad thing. Looking forward to Starbucks opening
Clean and we'll organized. Variety of products, but they always have good specials during the week at this particular branch.
Good location with everything you need but also good for a quick stop trip.
Good store. Clean and well laid out.
Clean, well stocked, staff are friendly and helpful.
Huge selection
I always love coming to Zehrs to buy items I can't purchase anywhere else. The place is very clean, the cashiers friendly and you can find lots of new food products that are tasty and lots of oganic foods. Thank you for all the good food I was able to buy and your fruits and veggies are sooo fresh. You rock, Zehrs
Excellent for grocery shopping, good prices great variety . I would offer a higher review but lottery closes early, beer is never restocked, long lines at cash during peak hours. Complaints to management are shrugged off
Good selection
Clean, spacious and good products. The only negative comment is the accuracy of some pricing. Check your bill.
Too expensive for what to get.
I enjoy coming here shopping top quality items reasonable prices, there are two cashiers that are flat earthers they know we live on a flat plane I enjoy talking with them as they are awake to the truth!
My mom works here
This place is huge. I'm not sure, but I think they have every food in the world available there! ???? I think this supermarket is one of the nicest in the falls. Bright, clean, well organized, fresh produce, meat, and seafood. Super awesome staff. ????????????????
I buy me groceries here
Zehrs is a great place for groceries, I find it a bit expensive but some is worth the extra money.
Fantastic selection, great produce, hot and ready meals available, huge store with wine store in front often with tastings.
Always a nice, clean store. The shelves are always stocked, and the departments that you interact with people (delis, seafood, etc) are always ready to help. Has a free fruit station for kids, which my toddler always gets excited for. Fair prices, and usually a lot of things on sale, especially meats! Love it.
Great store. Best produce around most of the time. Lines can get long sometimes, but that is the sign of a good store!
Very clean and organized. Absolutely great staff, very helpful. Will stop what they are doing and walk to find what you are looking for or find the right person to help you.
My favorite place to shop in Woodstock. Excellent quality of meats, produce and bakery. PC points add up !!!
Everything you are looking for
Rude staff, sale items always out of stock.
This store is always clean, and for the most part (except for one person one time) the staff are polite, helpful and friendly. Nice selection, clean and always sales being had.
Nice place. Well laid out and clean. Lots of stock and friendly and courteous staff .
Needs delegated parking for pharmacy pick up.
Huge store, great selection of quality goods. Online shopping is available. My first try at online shopping went very well.
They have gone downhill . You don't get what you ask for anymore at all .
Great service, good value and great selection. Pretty much exactly an "independent"
Well Organized and helpful people
Best grocery store in the city, clean, fully stocked, plenty of space and lots of selection
Good location. Large store with a great variety of produce and other food items.
You have a great fresh selection here and your money's worth in their meat department! You will never regret changing to zehrs.
BEST BAKERY OUT OF ALL ZEHRS.
This store has everything if you're not on a budget if I can see if it was clean and organized
Zehrs great selection little too pricey but they do have a lot of stuff on clearance for 50% off quite often.
Great fresh food but expensive!
Zehrs is a President choice. Like Loblaw. Nothing is special.
Good staff, clean store
Fresh produce and meats. Very wide variety. Costs more than the average supermarket but their meats and products are better quality than say, Walmart. They don't price match (bummer) and very unfriendly workers.
I normally visit other grocery stores however I was in Woodstock and thought I would check out the Zehrs. I found the staff to be incredibly helpful as well as the variety of foods available to be great.
Great costumer service
Their farmacy is a joke .Walked this morning after a long night of work asking few questions related to covid testing and vaccine and sorry to say clueless. DONT WASTE your time just go to shoppers around the corner.At least they should be more customer oriented and polite and of course knowledgeable...What a joke...
Good selection Decent prices
Nice clean organized place
Always shop here. Very clean store and friendly staff.
Good selection
We loved this supermarket - a great range of food and all excellent quality. Helpful staff too.
I love shopping. At zhers its so xlose for me
Food is always fresh, sale prices are very competitive, people are pleasant and helpful.
Always has the products I love, friendly staff, easy self check out
Great place to grab your groceries! The store and the aisles are nice and spacious and it's always very clean. I've found it to be well stocked and the hot food, deli, meat/fish and bakery departments are great if you're into eating fresh products. Not to be forgotten, you can buy beer here up to closing time. YAY
Huge location, come after 6pm and you usually find 50% off, great selections
It's ok. But expensive
Saturday Oct 17 20 I like shopping here. But I wonder why cashier bag groceries when you say no. But then again I think employees just don't listen when you say no. Made me feel like an idiot.
Always helpful staff! Love that they always help bag my large grocery orders! And the store is neat and tidy!
Good fresh seafood and meat selection but very high prices.
Good there just wasn't much on the shelves due to the fires driven greedy people
Clean and very nice store! Huge variety my issue is that the vegetarian section is disappointing compared to 4 yrs ago! Can’t find hickory smoked tofurkey and the presidents choice vegetarian brands are all gone.
Huge, clean, new grocery store.
Feels like a small town grocery store. Friendly and a good selection of items.
One of the better grocery stores in Woodstock.
Ordered groceries online. Picked up next morning, with no Hassel or confusion. Will be doing the same thing again.
Large selection, fast and efficient, self checkout option
Great selection but shop carefully. Prices are a little higher.
Good prices
Great selection. I only go there to get thing i cant find anywhere else because prices are higher that most other stores
Always lots of cashiers
Good place to shop. Fruit and veggies always seem to be fresh.
Love the quality but when I asked the cashier for a price on an unpriced muffin package, I was embarrassed by the cashier for speaking another language...one on a budget. Her attitude was the final decision to not purchase the muffins.
Second time I bought a bunch of bananas.looked perfect on outside.they were bruised in the center .threw them out
The bakery was super helpful. ????
Liked this place because of their donuts and ready to eat food.
They never seem to have the advertised specials so I always end up having to go to Ingersoll. As I live just out of town this is very frustrating. Would be nice if they could put a sign on the door so you don't waste time looking for what they don't have!
Good sales today and Sandy served us with a friendly manner.Thanks Sandy!
Great place to stop for a quick meal. The chicken is always great.
Great selection. Some more expensive items available, but cheaper alternatives are also available.
I love the President's Choice Brand. I just wish this location would price match. Clean, amazing place to grocery shop. Fresh choices. Great customer service.
Hey produce department get off your lazy butt's and make sure that if the produce is from USA it's says USA not Canada. You charge top dollar for your produce least you could do is make sure the country of origin is correct. Not nice to by it cause it says product of Canada and get home to find out it's from she USA. Shame on you!
Always well stocked,quick cooked meal options and rotisserie packages are a good alternative to fast food too! friendly staff always!:)
I have been purchasing glasses from Zehrs for over 10 years now and have never been disappointed. The staff are courteous, helpful and knowledgeable. The prices are reasonable and you are well taken care of before and after the purchase. I highly recommend them.
Good quality produce
Great selection of products and good quality, especially the fresh vegetables. My go to store in Woodstock, it's all here.
Sure, the price of groceries here is more expensive than other places, but it's a really nice place to shop and has a lot of the Asian groceries that I am looking for. There is also JOE clothing inside, which is nice to browse. Staff is great, too!
Nice clean store. Familiarly laid out
Convenient shop the sales only
It was awesome to get a combo here from the hot deli. Never knew they had those types of combos there
Had everything I needed very clean Just some staff need to be a little nicer
They usually have what I can't find in smaller stores
Great, order online and pick up!
LOVE THE HEALTH FOOD SECTION ????
You really can't go wrong with zehrs. There is a large selection of products to choose from. The produce is always fresh. The store is clean. There is rarely a lineup because they always seem to have the right amount of cashiers working.
Love the Click and Collect.
Prices were pretty expensive and the selection wasn’t great for fresh produce. However, we were also very close to a large and popular attraction so it should also be considered that they were serving lots and lots of people, and that’s always an interesting factor. Probably the best option we could find in the area at the time.
Lots of choices. Great supermarket, tons of options for bread and cakes, beautiful fresh flowers, ready made meals. Slightly expensive, though!
Shout out to Zehrs who came through and helped me out in an emergency situation. The customer service was so accommodating and went the extra mile. Special thanks to April.
It was cool and not that busy. Shelves were well stocjed and the cashier was bright and cheery!!.
This store was truly horrible , I purchase 2 packages of salmon and another whole fish just to open up the next day and find out the all 3 wore bad , smeel was so bad so I called the store and made my way there they reimburse my purchase and my fare for travel as I don't drive . So I give 3 starts just because they honored the purchase and expenses but if for quality I give them 1 specially because I didn't see any one taking away from the freezer any of the other product that was left from the bad fish . I hope no body got sick .
Great fast service large store
Huge variety but it is an expensive place to shop. Not 100% sure of the value for money aspect. The prices have risen noticeably since the pandemic ????
I gave 2 stars because the store looks pretty good and it's always clean. But wow the prices are extremely high. I just don't get why they have to be at least 20 percent more than other grocery stores in the area and Walmart. I used to go to Zehrs often, but the prices are just insanely high. It's just pure greed. I'd rather give my money to better companies. If they didn't have their PC Plus points system that tempts people to shop, I don't know how they would ever survive the market.
Much costly thn Walmart and Food basics.
We do 90% of our shopping here. Good location, even when it is busy they have every till open and we get in an out quickly. The aisles are big, the food quality is great, and the PC Plus deal gets us about $60-80/month in free food. Along with 10 cents a litre off gas coupons.
Expensive
Excellent food, great service awsome cakes. Great staff
Helpful staff to guide during tough times.
Nice place.
Always good but the PC financial services people should not chase someone down when they say no thanks!
I am beyond impressed for the service I received today at Zehrs. I've always had a pleasant shopping experience here finding good quality food and good sales, but today when my two week old started crying an employee politely offered a private space to feed her! I normally have to sit in my car with a blanket over me! Thank you to the staff who offered the space to feed my baby, it saved me from cutting my shopping short!!
Love Zehrs ! Clean, well organized ,friendly atmosphere. Pharmacy is a bonus.Excellent Pharmacy !!
Had three deliveries via Instacart, because we're stuck quarantining, and all three have contained rotting and wilting vegetables. The quality has been entirely unreliable. The bananas were fresh and green, half of the avocados were barely ripened and the other half were bad, the mandarins were all browned and rotting, the kale was yellowing, and the arugula was wilted (though edible). Most of the other food was fine. Bread was good, bagels were good. Just the produce that was spotty. Receiving such low-quality produce makes the experience of being in quarantine even more disheartening. I would not recommend for anyone forced to travel like us to use Zehrs via Instacart or maybe just avoid the area. Edit: added photo of the best mandarin we received yesterday. Threw out 7 of 10.
Always have a great selection of fruit and vegetables.... Best selection of fresh massive in house doughnuts but best get their early to get them.... They get grabbed up Fast... Only Downside to this location is every time I go and cash out the price scan at the check Out there is always one or multiple items. That scan different from The posted price, You really need to watch the scan and double check your receipt
What can you say it a grocery store. Clean and well kept.
Clean and spacious. Large selection of products. Love the variety at the take out section.
I saw a woman shopping without a mask and asked her where her mask was. She said "no thank you" and kept shopping. I found an employee and asked for them to get a manager to deal with the situation and they informed me that they don't require masks. Put my things back and left. I refuse to give my money to a business that doesn't care about it's customers or employees.
I have been using PC Express since March 2020 and I have nothing but praise for the service and safety measures. I normally wait less than five minutes for a pick up. If something isn't available I have received a phone call with a substition choice several times. For someone with food allergies this is important. Plus the staff is incredibly friendly, even though they are working their butts off.
While a good grocery store, the checkout lines are very long
Great store, has a variety of foods but it's more expensive than the rest of the grocery stores in the area.
Great hot food! But unfortunately beer is not in a cooler
It is the only store that I am guaranteed to get my pet fresh...(Harwood and Westney rd...
Neat, clean, helpful staff. A great place to shop
Prices are a little high. No price match.
Excellent ???? shopping.
Alot of they're merchandise is too overly priced on some items but one thing I'm impressed with is they're expectations when it comes to the cleanliness and doing there best to battle the pandemic by taking many precautions. Also I like how …
Great selection of food. It's my favourite grocery store, especially the one in Welland!
Great selection
Great selection but expensive. It has a bakery, a deli, and lots of check-out lanes.
Very clean and very organized. Staff are professional, store is following all COVID-19 protocols, when in Welland it is my preferred grocery store. I love the wide variety of products
Always a great shopping experience. Fresh fruit, vegetables, meat, seafood, bread, etc.
My favourite place to shop in Woodstock.
Don't forget to read the last paragraph 2. Well, they've lost a star with me. Remember I told you I loved going there for that delicious full bodied sour dough brea. Sadly it has shrunken into regular sized, airy, tasteless fluff. I was upset the first time it happened but the bread kept coming home the same. No texture, barely any flavor, full of air fluffy. If I wanted that, I'd go buy a cheaper loaf of reg. white bread. Also, I have been disappointed in their baby celery. You take it out of the pkg. and it's all slimy at the other end and the stalks are dry and grainy through out. Just be careful when you buy veggies and fruit that is packaged. You will get some surprises. BUT....There is a lot of variety to choose from in every department. The drug store and optical office, the wine shop and the floral shop make it a multi-taskers dream.
Excellent selection of fresh fruits and a great deli. Also fresh hot food to go. Very good
friendly service, great choices and really decent products and affordable prices.
Good quality but higher prices.
I feel relieved when i shop at zehr's. Foodbasics can eat my shorts!
Good prices
I had a horrible experience dealing with Kathy the supervisor. long story short i found a plant that had a sale sticker on it for 50% off with excitement i quickly ran it inside to claim the item. I called Kathy over to help me out and she promptly did so by asking me to wait at the till while she got the original price tag, after standing there for 5 minutes waiting she came back telling me this bogus story about how people have been putting stickers on the plants and getting them at a lower cost insinuating that i had put the tag on the plant... I told her that she has to give me the plant at the sale price as per section 74.05 of The Competition Act . she looked at me and ripped the sticker off saying "no i don't" she then grabbed the plant and proceeded to carry it back outside. i asked for her name and assured her i would be writing a review, she then shouted across the parking lot that she did her job. I hundreds of dollars every week at this location and now i'm starting to think that i shouldn't continue this trend.
Check-out lines always backed-up!
High End grocery store very well stocked and serviced. However you know you paid for it at the register
My favourite store. Best quality of fresh produce plus wide range of domestic goods
Well stocked and clean, but they could use more ethnic food options.
There's no question that the prices at all of the Weston stores, including Shoppers Drug Mart, Loblaws and Zehrs. Therefore, the customer service should be stellar. Unfortunately, it's not. I wanted to buy some fish from their fresh fish department in Niagara Falls Zehrs. I'm very picky about the freshness of my fish. So I ask questions. Is there something wrong with that? There was a woman working at the fresh counter and I asked her about the freshness of salmon filets. She became immediately irritated and waved her hand in the air saying "yeah, yeah, the fish is all fresh." I thought she was damn rude and I told her so. I went to customer service, waited for a manager to appear and then complained. He told me he would take care of it and apologized. So I was satisfied with that. A couple of weeks later I saw that same woman at the fresh fish counter. Needless to say I never buy fresh fish from this store anymore.
They have bugged system, overcharged me twice
Great place to shop late, I love that they have fruit for the kids and cookies
The PC Express is a great service. Everyone is very helpful and polite.
Great store with a wide array of products to choose from. Excellent staff and competition pricing ????! Next door to M&M meats and shoppers drug Mart.
Clean store, staff was friendly, shelves stocked well and open late.
Good grocery store. I like that they currently still have self-checkout unlike some other stores. Also, if you're a student you can bring in your Student Card and get a discount on Tuesdays.
My Favorite Store to Shop in Woodstock
Great store with lots of selection. Definitely pricier than the typical grocery store.
Good place for shopping
In-person shopping is a good experience, just don't order pick up with PC Express...ordered food for pickup between 7-8pm and nobody called me to tell me it was going to be an hour late
Good place to go if ur studying at Niagara College since it's pretty close, also they have student discount on Tuesday's . It's a little pricy though.
Love the selection.
Got what was needed
Great service
Great store, fresh products.
It's like any other loblaws store
Produce are fresh
Expensive
expensive, but they have everything.
Fresh...but their chicken strip deal for 10$ on Tues is no longer a thing.:(
Easy to access from Dundas Street in Woodstock.
Fair size although misses quite a few essentials in the foreign isles. Appreciate seeing online what locations stock which products
Great store to shop in. Very large isles and lots of signage. They were installing more self serve machines the last time I was there and they do a great business so they really need more. Also, good news, they have bathrooms there and a pharmacy and you can buy cans or bottles of beer (several brands and types) and the prices are comparable to the beer stores as well and some even better then the beer store. The also have a wine store with very reasonable prices and a lotto desk. So enjoy.
Staff have allowed patrons to not wear masks, and to (also) walk not in the directions required (up or down aisles). I asked one unmasked woman if she had forgotten her mask and offered her a spare: she said no and kept walking the wrong way down an aisle. This was in view of staff. I hate to say anything bad about this store, but perhaps this post will help it understand it should take action, and support its workers to enforce its rules (they deserve support in this).
Pharmacy has good customer service. I give them 5 stars. The produce is sad, asking top dollar for decaying fruit and vegetables. I see this often when picking out the good from bad. Also had a 4L bag of milk that was sour as soon as I brought it home. The 4pack cheese bread was stale. The selection is great for oraganics and beauty products and ingredients you can’t find at no frills or food basics, Zehrs usually has them. Joe fresh clothing is cheap as in quality, it’s loses its shape fast after one wash and doesn’t look good after a few wears. Cashing out is fast as they always have Enough staff to cash you out. Bonus on the newly put in self serve check out.
Very clean and organized store. Prices tend to be on the higher side, but items are also of a better quality. You can also find some good deals in store or through the flyer.
I'm there too much. Great selection, things you can't get at any other grocery store. Friendly staff, always fresh foods.
Decent prices. Friendly people.
Great selection of foods but can be a bit pricey. Fresh bakery as well as a pharmacy.
Nice store with everything you need. Clean and well organized. Parking lot is busy, but then again that whole city corner is busy!
Zehrs has all great foods for great prices!!
Beautiful store, high end shopping experience, food is fresh and the grocery aisles are laid out properly.
I've had great service with their curb side pickup and everyone has been very helpful.
Seems a little bit pricey just have to be selective
is ok
Has everything like a Walmart but more focused on groceries like food products. It has more features like clothing and drug mini areas in the store as well. It's very reliable and cheap prices
Good store, all in one, ready food, lots of variety, discounts, beer and cider, bakery. Always enjoy going there, especially during pandemic.
Great food here..and the presentation is also good
Over all the store is clean, well stocked and quality produce but they didnt enter the sales correctly makes a frustrating trip. Also if your going to INSIST that you bag our groceries could you PLEASE teach your baggers how to correctly bag items... my produce was placed with cans and bruised and my bread with jars and were crushed. Very disappointed with the service.
Great location. Staff are friendly. Produce department is always helpful with food suggestions or to find something for you. Quality is higher than most grocery chains and you tend to pay around 5-15% more on products. Large variety of items compared to smaller chain stores.
I was treated very poorly by a cashier at Zehr's because of my service dog. She told me I should not have dogs in a grocery store. I explained that they are service dogs and she said it wasn't right and she'd never heard of a service dog. She told me she was allergic and then whispered "its disgusting". I spoke with Steve the manager on duty who apologized, but didn't take my number. Steve said the cashiers have training on service dogs. The lady in line behind me came up to me and said the way I was treated was horrible. I was polite and tried to educate without any success. Obviously I won't be returning to Zehrs.
Great produce, lots of selection. Love everything about this store. Bakery is great, I do like the one in the Fairview Mall a bit better.
I like this store for the produce and the cleanliness which is very important to me. My cashier was friendly. Great parking and store access from the street. Plus ... beer
Have been going to the Welland Zehrs since it opened. Have always been able to find what I'm looking for and then some. I find it clean and organized, little on the pricier side for some things but it's not a deterrent. I go in for the warm, positive feeling I get as soon as I walk through the door ???? It's nice going somewhere where the staff is very friendly, call you by name, ask how your family is and vice versa. Gotta say, I love collecting the points too!!
Nice ,clean well organized, an abundance of fresh everything and good quality love the endless sales. A great place for petty well all your needs.
not bad. little expensive but good selection
Zehrs is our go-to store. We can always find what we need here.
The female deli manager continues to refuse to wear a mask properly over her nose. The managers have been told this and they say they will take care of the situation and nothing has been done. Horrible COVID protocols!
Lots of parking. Entrance off Dundas is short - easy to miss. Once in, big open store that's always clean and generally well stocked. Big organic section. Prices seem in tune with other big chains.
Big flowers area, lot of veggies and fruits, But they have not small appliances nor home decor. The passport photo is taken in the corridor and is kind of uncomfortable. The store is very clean and tidy.
Amazing grocery shopping experience I am getting since 2017 now ! Zehrs having been serving professionally, following all the standard procedures to give excellent service for the locals. Their specialty the fresh bakery inside who serves freshly made cakes and baked products !!!! ♥️♥️♥️♥️ loving it so far the picture posted is for the type of product they have been delivering ????????????????????????
Don't care for the clothing it's a grocery store
Clean and friendly. Great selection and low prices. Lunch combos are very affordable and good quality.
nice store, high prices
Clean, well stocked with items I need ... Staff efficient, pleasant and knowledgeable ... A big thumbs up!
I don't go anywhere else, best experiences I've ever had at a grocery store. Zehrs always has what I need, even if it's an off item. This particular location is amazing, the staff are always on point even late night. I just went to pick up a cake for my moms birthday because I was working late, however the bakery was closed and all was available were smaller cakes, I asked an associate if it was closed and they said yeah but she'll see if she can do something, a minute later the manager came and opened the door and the associate got me the cheesecake I wanted, couldn't be more blessed by the team at Zehrs. Thanks again.
Customers service not so good lady working hot food area slow to ask if she could help us
Store is super clean prices are ok Super Friendly Staff excellent service
Great customer service. The lady helping the cashier line placement went above and beyond and found out that we can buy gift cards at self check out. Fantastic.
Nice shop online and pickup service.
Great atmosphere with very competent employees willing to help with any questions you may have. Also, very good products and prices.
Friendly staff very polite. Great selection in the store.
Since the renovation, some designer thought it would be a great idea to change the isles and make the support posts not in where the shelves are like before but rather in the middle of the isles making it difficult to maneuver, especially with a full cart. Then there are all the displays in the middle of the isles that one has to move to get at products. Going shopping to purchase sale items and half of them are out of stock. Living out of town its disheartening to happen every time in there. It used to be our regular shopping store, now its about 5th on our list, only because there are a couple products there we haven't been able to find at other stores yet. otherwise we would only continue to go for the pharmacy, which has been terrific. if I could rate that separately I would give that department a 5. I personally stopped shopping there alone, I need my husband with me to push the trolley, its just that difficult. Then there are the staff, not always overly friendly. There is one gentleman that has been there a long time, he helps pack and gets carts and does a lot of things. He is the man! I like him very much, he's awesome! best staff they have.
They sell Beer here but it'll be warm. No cooler at this place. Its bright and things are fairly easy to find. Self checkouts are debit-credit only too.
Zehr is great. All the selection of 'No Fill' plus everything else. And the employees are so cheerful.
We think this store is a very clean store with an abundance of groceries. The staff r polite and helpful.
Good deli. Good 50 percent off bake goods.
Good selection of foods. Produce is always good. Good selection of healthy snack trays.
Love this grocery store, helpful staff the numerous times I've gone, love the bakery options especially the eclairs (sweet indulgence), fresh foods and great variety
Good products
This is our go-to grocery shopping place. The environment is always clean. The Meat Department & Seafood Department staff are always so friendly. Everything is almost always stocked fully.
I have only visited once as a Niagara Falls tourist... just for a few grocery items. I thought the store was very clean, attractive and well organized. To top it off, service as checkout was very friendly. Great job!
Self Checkouts don't accept cash. This is the exact opposite of "convenient"
We come for PC Express pickup. Not been inside since 2019.????
Not only can you buy all of your groceries here, but they have cute home decor items and an awesome clothing section (Joe Fresh)! There is always a fruit basket in the produce section for young kids to choose one item from as a snack (great for not only promoting healthy snack options to young kids but also for curbing hangry tantrums from little shoppers when us parents have forgotten to pack snacks). Staff have always been friendly, as well!
Warm beer come on. Who drinks warm beer? Cold one's would be great. ignerint lady asked me rudely after getting a lottory! do you want me to thouw this out for you in a very rude way... By the way that's your job but thank you very much..5 stars to 3 The prime rib is 50% fat 2 stars now.
They used to be the best place for freshly made salads (garden, Greek, cobb, blt) but not anymore. Salads made maybe on the date stated but with brown and red edged pre-chopped old lettuce; tomatoes wilted. Not worth $10
Only place I shop for groceries.
Employee's work hard to make you visit as painless as possible and dedicated to get you through the check out quickly
It's awesome
Zehrs always has the 0roducts i know i can't get anywhere else plus their meat is great quality compared to other grocers
Always a pleasure to shop here... superb customer service! Antonella was knowledgeable and informative. Prices are competitive. Clean and friendly place.
I HAVE BEEN IN THIS STORE SEVERAL TIMES FOR THE MONTH OF MARCH. NOT ONCE WAS I OFFERED A BALLET FOR THE CAR DRAW! THIS WAS FIXED! SURE IT WAS THAT IS WHY THEY DIDN'T OFFER YOU A BALLET EITHER!
Has some of the best produce in town. It also has deli, fish, , bakery and meat departments. The middle of the of the store has a Joe Fresh section with a wide assortment of clothing for kids. The prices are a bit on the higher side but the bakery will give kids a cookie if you ask.
Good selection of organic
My least favourite grocery store in Welland. Often charged incorrectly for items. Overpriced on many items - does not price match either.
Great prices and assortment
I guess finding good meat in any grocery store is tough but with their other goods the quality is suitable to fine.
Please have produce check more frequent the fresh fruit. Several strawberry packs had moldy strawberries. All were very visable at the front. Line ups went quickly. Overall kudos to the staff
Common place to shop, most items are high quality. I find food basics had better produce though.
I love Zehrs generally, however I’ve never had great luck regarding meat at this location specifically. For the third time in 6 months I have had to return raw chicken. The most recent return (this past weekend) was the icing on the cake. The chicken thighs were green and smelled of rotting meat, with a best before date of June 29th. It actually made me sick just from handling it. I should have know better and not purchased it, all the chicken (under the chicken section in the meat department AND in the open cooler) were COVERED in sticky chicken juices. And when I returned the chicken the next day the customer service rep said that they knew there was a problem (turns out I wasn’t the only one that returned) but her manager was shocked to hear about it. Needless to say, Woodstock Zehrs is ok, has a good selection but is always busy, and crowded unless you go late at night, but I’ll stick to a different Zehrs where I work. At least that way I know I won’t get sick from just touching their fresh meat.
Love local..lot's of fresh fruit and veggies.
The variety is great the deli counter has amazing food deals
A typical grocery store, but an easy place to stop off and pick up salads and snacks on the way into Niagara Falls
Check out staff was so helpful. And the bakery dept went out of their way to find what I was looking for. Nice clean store with well stocked shelves.
A few years ago, all of the staff at this Zehrs location were very friendly and welcoming and I gave them a five-star rating at that time. Today, however, I'm revising my star rating down to three stars because it seems the friendly staff has gone and all that's left are people that do not smile, and in fact, seem like they don't want to be there at all. Moreover, the prices here are through the roof expensive. If you are shopping before 10:00 pm, then I would recommend going to Food Basics up the street, where you're guaranteed to save between 20 - 40% on your entire grocery bill.
Went there specifically for Joe Fresh products. Found what we needed at competitive prices.
Large aisles, easy to navigate. Have a decent amount of self checkouts but can still get full quickly. The store is kept clean. Lot's of staff on hand if needed.
Bought 3 $100 gift cards and asked for triplicate receipts so as each recipient would get a receipt with their card and cashier wanted to know exactly why I wanted a receipt for each one and accused me of going to return them for the reason I wanted 3 receipts! Are you serious, I was paying for them and it was my business but I felt like she was the police and you cant even return gift cards anyway. Didn't she know that? She was so out of line and should not be with the public. Zhers train your cashiers better.
Great bakery. Love the croissants. ????
Ok
Best Produce display! Clean shopping experience price Coffee Milk Bread Tea and Great Cutz of Beef. Grilled Chicken Roasted ready for dinner. Go to ZERHS. S.L.
Excellent produce and and customer service
This store is my favourite . Always fresh food. I love how they have food items for individual or for party size. Nice arrange of fruits and vegetables. U can also buy pre made sushi ,that's ready to go . There is a hot food area where u can buy whole chicken or get pieces and or add a combo or sides . I do not like self check out lanes ,rather be dealing with actual person incase any mistakes r made by accident. They also have a lil flower shop . Where u can get flowers and or blow up helium balloons . Always friendly staff. Never had any problems . Any problems they r ready to help,..well aleast for us and I hope for anybody else . ( Happy shopping :).
Smells like rotten fish
Loads of choices. Closet to the high end on pricing but has a wine store that offers lots of free samples lol. They have bag boys who can help with loading your car. It's more like a fancy high end grocery store if you can afford it but the do a lot of no tax days
Clean, well organized, best quality produce as well as best selection of produce in Woodstock.
Felt like a criminal. Having staff follow me as if I as stealing
Why don't people wakeup and realize although they are offering points you are paying big time for those points.I probably paid more than $13.00 than I would have shopping Basics Or No Frills.
Fab grocery store. Also perfect for on the go meals
Good store. Fresh produce that rivals the best. Prices are good. Clean.
Great place
staff very helpful
Great variety
Good food store with big assortment. It also has pharmacy and wine store inside which make it perfect. I love their grilled chicken.
Expensive but has great selection
items are constantly charged more for than advertised on the shelf, the employees ignore you when you point it out. they put bigger price tags on items to make it look like they are on sale and have a limit of how much you can buy when it is less expensive at the normal price
Great food selection including hot table. Also decent selection of healthy food section. The store is A little pricey
They wouldn’t sell me beer. I’m 75 years old.
It's huge and all kinds of products. I found out that the clothing in the store is pretty cool. Well, some of it I am unsure of doing a large purchase there. But it's a perfect place to get your back
Love this supermarket.
Super clean store. Every register open on weekends. They sell beer here.
Great deals here, always a markdown on pastries worth checking out!
This grocery store is always clean and has lots of fresh selection. I'm giving four stars because I find the prices higher than other grocery stores.
Lots one of my groceries bags and called to see if they had Trudy was so helpful and actually genuinely cared. Told me if I can’t find it come in and see her no matter what. I spend a lot of money at Zehrs 250 week sometimes..and now it’s not just about the great food but great customer service. See you guys soon
I was in & out in a few minutes. Ran in to pick up a cake. Clean store, friendly staff.
Amazing friendly staff and great customer service.
Just another store
Shopped quick in and out Ty
Zehrs is a nice grocery store with fresh produce and items are usually easy to find. I just had issues today with staff... They left a bunch of clothing racks and step ladders in aisles blocking stuff I needed to get at with a stroller! And the lady monitoring the self checkout spent the whole time standing in front of my machine, staring at me while I was scanning my items. Very unsettling!! Did she think I was going to try to steal stuff?? As I am a tired new mom I ended up staring back at her until she looked else where =_=
Horrific service...... Priced at the upper end of the market relative to bargain grocery stores. Unattentive management If I ran my business the way this store runs theirs I would be out of business
Not sure why everything needs to be rated these days. Good store.. went in for the AAA striploin streaks that were on sale.
Worst store for Covid protocol in Woodstock through the whole pandemic. Staff and customers
Always expensive. But good produce and mest. Staff is typically miserable.
Love the selection. The fresh items are always fresh. You can count on the produce and meat to be the best... The only downfall are the prices overall but of course this comes with consistent products.
Amazing place to shop at just such nice people besides Owen thorn
Very crowded on Friday. Since the arrows have been taken away for directional walking,people have become absolutely rude and up close.
Was there for an interview not seemly inpressed with the person giving interview
Great selection. Bought maple syrup on sale for the lowest price I have found in a long time
Great potato wedges and bbq roasted chicken. Good salads and sandwiches. Great place to pick up some lunch, quick dinner or do all of your grocery shopping.
Great prices and deals on food! We got a rotisserie chicken half priced! and a bunch of other items for a quick meal! place is clean and staff is very friendly and helpfuk
Nice Grocery store big and clean.
Stock is lacking a lot of the time. Finally opened all lanes but it would help if there was staff at each lane.. Produce is fresh most of the time here.. A little on the pricy side for their products even when it's discounted..
Got turned away at the door because my two-year old son didn't have a mask. I'm not sure how they landed in this arbitrary age, but clearly there wasn't a parent in the room when that decision was made. The public school boards have collectively agreed that students should wear masks beginning in grade 1, which puts the kids at around six years old. I'm not opposed to children wearing masks, but it is impossible to expect any child under the age of four to keep a mask on. Until they smarten up, my family of five will be buying our groceries elsewhere.
Just what youd expect. Clean place, lots of food.
with everything going on right now i find zehrs to be clean and doing well with making people stay away from others,they have you wait outside until the next person comes out,wait at checkout until the person ahead is finished,they also have a hand washing station on your way in,they also have a limit of 2 on grocery items like milk,eggs,meat,frozen vegatables,and fruit and other items. If i had to choose which grocery store to go to it would be zehrs 100% some people think way too expensive but my family is on a budget and i dont find it to expensive they also help you pack your groceries,but because of the virus they can not help you if you have your own bags,but they are offering free plastic bags and still help,you can bring your own they just can not touch them ,all and all zehrs is a great store. By the way thanks to all workers at zehrs ????
Great grocery store, friendly staff, always stocked pretty nicely and after 8p 50% off usually on the hot foods :P My personal fav!
Reviewing a grocery store seems a bit preposterous given the only real expectation is cleanliness, inventory and getting through the checkouts with limited hassle. I half expected that only those who had a negative experience would take the time to air their grievances. That is until I entered this location. Like other reviews of here, this location wins on cleanliness and inventory. What sets it apart though is their hot deli department. I have no idea why any of the fast food locations are in business, because this place offers your choice of a hot or cold meal for a much better price. The ladies behind the counter, specifically Judy, Sue, Marissa and Becky seem to treat their job as if they are feeding their own family. (If anyone is looking to be adopted by an experienced mother...you may want in inquire if they are excepting anymore children...age not restricted!) For me, I'd pass by the local fast food joints for a healthy chicken sandwich from this deli!
Not super busy on Tuesday. Some shelves were close to being empty. Probably because of the long weekend.
Great place for groceries. Lot of fresh and ready to go food. In-house bakery. Reasonable price.
Get my phone card there every month
Loblaws prices aside, the managers have gone way too far with Covid-19 measures, you'll wait outside for the same amount of time you'll spend inside. Covid-19 is just a convenient excuse/scapegoat at this point, no other grocery stores have lines, and they're just as busy. Take your business just up the road to Food Basics or even Sobey's, they have paper bags instead of environment killing plastic, better prices, and you won't spend an entire afternoon there.
I always can find what I'm looking for. Employees are helpful. Prices are a bit high, but they do have good sales.
Really spik-and-span clean store. Yes the prices are higher than the rest of the market, but the upkeep of the store is just amazing. A positive shopping experience here. Always have stock, they aren't kidding. The cashier was a bit slow, but so super friendly that I actually didn't even mind waiting the extra few minutes.
Great pharmacy The staff at the pharmacy do everything to help you
Great staff service. I would like to give a shout out to Harrison. He is an awesome guy!
Zehrs is the equivalent to a RCSS from Loblaw in areas where RCSS does not exist for what ever marketing reason. Maybe a little higher in quality/grade but that's hard to say because I find them of the same level. Not a Loblaw but no where near a No Frills.
Great food variation including some organics and vegan options. parking is always available, cashiers are friwndly, fast and reliable.
One on the best Zehrs store in this area.
Good sales fresh bakery nice meat cuts ready made meals
Very nice store, clean and bright. As a lot of selection and different types of ingredients for different cuisines.
Zehrs is always clean, has good quality food and products, and I always end up finding what I need. It is a good store to go when grocery shopping.
In my opinion the best produce and baked goods by far of any local grocery store.
Bought their fried chicken, which in the past I've enjoyed. This time, at 5pm, they gave me dried out chicken. They charged me per piece, and half the pieces were tiny! Suggest watching as they pack your meal.
Terrible selection for organic produce. Rancid organic cucumbers. With only four to select from every single time I shop here. Also, I always leave without a few items because they are out of stock. Common, get it together.
Clean
It's a Zehrs it's ight not much to it
Great store! I grew up with a zehrs in my hometown and always enjoyed it but they ended up rebranding it as a Great Canadian Superstore and lost some of it's charm. After moving to this area I was very excited to see that not all the Zehrs were closed or transformed and this place has that charm I missed from the old store of my youth. The store is big! They have a great selection of everything, excellent service, and a wine rack if you're looking for something to go along with your dinner. The only thing they could improve is there Men's section in their Joe Fresh department. It's pretty pathetic. One more thing I found interesting is recently I went to use their blood pressure monitor near the pharmacy and was very impressed with the new system they have for evaluating your health. Not only does it do BP but its also a scale and a body fat calculator. After an accessment it can email the results and will store the information on your own personal account.
If you need a quick hot lunch hit up the deli, the stuff is awesome and so cheap, better than fast food any day
Great place to shop. They have almost everything you can think of.
Only go if I ABSOLUTELY HAVE TO. DO NOT like this store. Haven't had an encounter with a single friendly employee. It's like they ALL HATE their jobs there
Terrible lineup
Floral department did the flowers for our wedding. Unfortunately when my mother went to pick up the flowers at 8am on day of wedding they were not ready as they wrote the day wrong (we got married on a Friday which is a little unusual). The folks working created the bouquets and boutonniere to the same standard they would have without the rush. They delivered to my mother's home before we were to leave for the ceremony at 10 am and gifted us a beautiful orchid. In addition they refused payment for the error and inconvenience. Above and beyond customer service to make things right and smooth for our big day. Will recommend over and over again. Thank you for making our day special.
My favourite store!! Clean, great produce, fair prices and fast check out. Plus you earn PC points!!
The scalloped potatoes in the hot deli section are to die for, mmm!! They also have an excellent selection of natural/environmentally friendly products. Large variety of vitamins and gluten-free.
Just another high end grocery store with very high prices. There breads are descent but the dessert area has become super expensive. The store is clean, products are easy to get to and the cashier's are friendly. This location has Optical, Joe Fresh, Wine and Dry cleaner. The sell flowers but I was told they may be removing that area.
Great that the store is open till 11 pm on Sunday.
Long lines, trying to force everyone to use self checkout.
A clean location, the staff is good it can be a little pricey but you get what you pay for!
Terrible service. I placed my order on the weekend for pick-up to be on Tuesday 7pm-8pm. The app said it was ready and I called the store and they said it was being picked. Over a period of 3 hours I waited to get my order. I called them a few times to see if they maybe couldn't find my car, as other vehicles had gotten orders that arrived after me. The employee working said "OH I'm sorry, I've talked to you a couple times. We're picked several ahead of you. We're now picking 9pm orders. We should be out shortly." This was at 805pm. We were 7pm, I'm writing this at 945pm and still no order to my vehicle. This is unacceptable. I understand it's the week of Christmas and a pandemic. But this is wrong. I wouldn't have come to wait in a parking lot in the winter for 3 hours. Absolutely unacceptable!
Great store but I find it overwhelming and would need a day I think just to get through every isle. That's not a bad thing though
Clean. Love most of the staff. Great Convos I’ve had with some of the ladies at the cash. Always someone else there helping bag my groceries when I have a lot of stuff.
Fast check out
Nice optical dept
You can pick out joe fresh clothes bring them to the till and have to do curbside pickup right after to pay for them. This only adds another person to the equation to make getting covid more likely! So backwards smh
Zehrs always seems to have the products available when they can not be find at any other store
Excellent produce. Huge selection of brands and items not found in other grocers. Bakery has delicious baked goods. Lines have been long due to covid. They offer self checkout for faster service. They have many prepared take home meals to just heat up. They have hot tray food ready to go as well. This location has a butcher, bakery, joe fresh clothing section, household items (microwaves etc), and a cell phone store. Their customer service is excellent. Lots of parking spaces. Bathrooms are clean. You can earn or redeem optimum points here.
One of the best super market to do groceries. Location is also great. The food quality also is very good.
I wouldnt go here again ever..Only because of the Winerack
I went into the Joe fresh section, picked up a dress. I looked around for an attendant so I could try it on, when I couldn't find one I decided I would just exchange it the next day if it didn't fit. So my three kids and I went about paying for our groceries. Took the dress back in brand new condition with tags and receipt, just to be told no exchange. I was very upset. I should have never gotten excited in the first place. I just had my third baby and now my clothes don't fit me anymore. It was a really hard day for me.
Very unfriendly staff monitoring the entrance and exit. No signs stating what is the entrance and exit & an employee walked by me saying “didn’t know this was the new exit” tried to explain no signs and will gladly exit through correct exit when another employee just walked up to me pointing in the direction I had to walk without saying a word. Very rude. Very unfriendly. Will not be going to this zehrs again, very disappointed
Very expensive
What it is great is a large amount of food with 50% off; otherwise will be an expensive market.
Clean store. Friendly and helpful staff.
Great selection of fresh to frozen food products as well as canned and packaged food products. Decent selection of cat products, great selection of dog products. Nice flower and instore wine boutique. And of course, great Joe Fresh baby, children and adult clothing and accesories. Always a huge outdoor parking lot.
I loved this market. It has fair prices and a great selection. Service was very good. It was a Thursday night and this place was rocking! Okay it was the Thursday before thanksgiving ????
Hey, lots of staff with the virus...just saying! Shutter down - WOW? Stay safe everyone cuz there are huge after affects and it's NOT pretty. We've gotten this, so don't be a dummy and die...hang on for another 3 or 4 months...we got this far...just saying!
A bit more pricey then other grocery stores, but quality of most items is superior. Great produce department and excellent meat selection at the butcher shop. Exceptional bakery with many baked goods done in the store.
Clean and quick staff allowed me to get in and out under 6 mins
A good bakery and great sausages at the deli counter.
On a Saturday morning there is only one checkout open and no express lane. Long line up! Be aware if you buy anything frozen! Huge pressure to work for free at self checkout. …
Honestly, this has been our favourite grocery store in Woodstock since moving here, however on multiple occasions we have noticed staff not wearing masks or even face shields. We understand it can be difficult to force all customers to wear masks at all times, but staff interacting with customers, especially when distancing is difficult, should be mandatory. This comment is more for the management as opposed to other customers, as we have found our customer service to be very good here, however we do not feel safe continuing to shop at this location until a more consistent protocol is followed. Hopefully this can be corrected as this would normally be a 4 or 5 star rating, but a customers feeling of safety needs to be paramount. I hope this helps in future!
Awesome grocery store...
Love that grocery store
Why are we spending hundreds a week on groceries and bagging our own groceries? Please stop doing this people.
Disappointed - only 2 checkouts open with 6 customers each with lots of groceries waiting to checkout in each lane. They have also removed the Express checkout lanes. They are obviously trying to force customers to use the self checkout. Seems like they have lost their customer focus!
Good selection, great cashiers, good service always very pleasant
Nice store
Two tellers open at 4pm and only one watching the self check out who was also doing the customer service countet. They need to staff appropriately I just left tired of waiting
Very good
Bought my daughter's gluten free items there. Love the store.
Love the bakery
Lots of selection and all check outs open!
If they are going to put arrows on the floor they should abide by their own rules. Employees are not happy or just miserable...just saying
Really nice store. Used to shop Sobeys but switched to Zehrs.
Clean place with good selection and great people working there. However if you are in a rush or don't like standing in line for longer than it took to shop there, you will want to go somewhere else. They seriously need to deal with this issue as it is systemic at most Zehr's.
Meat never seems to be very fresh, a lot of the time the vegetables I want they don't have (like lettuce, garlic or onions)
The chicken strip are great and the nachos and dip are good too.
I have been shopping ( not my favorite) there since they open about 20 years ago. My experience has not been good. I am never one to complain or write reviews unless they are good but enough is enough. This is over the years culminating in today. 1) cashier dropped my credit card in tween the machine - said she didnt have time to fish it out. When I went back few hours later, told me - come back again, which I had to. 2) Bought 2 pairs of pants @29.99 each and since I was the last customer , lady was rushing to pack , one slid down. Anyways when I got home, there were no pants and store was closed. First thing next morning I went to Zehrs and saw the 2 pairs of pants at the clothing counter, rather than just take them, I went to the service desk and told them where they were. The manager/in charge of clothing was paged. She came- insisted . there was nothing on her desk. I even took her to to that counter to show her. There were no pants but then she insisted they were not grey - Then how did she know the " nothing there" were not grey. Not only that the staff was every rude. 3) There was a sel on Michelina's ready made pasta. I was at the self checkout -- instead of 99cts mine came out 1.99, the gentleman on the one infront of me also had the same problem. We both called for the lady in charge, she looked at mine THEN looked at his machine. She then went back to check and apologised to the gentleman and gave him the item for free ( as per company policy , she explained).. came to me and said item is 99cts. I asked "shouldnt I get the same item for free?" "No, we only give ONE item free thats it" In that case , I was first unless I have 2 things against me --- not male??? not white???? However at the other store I shopped at Sobeys..if a price is wrong they openly offer the item(s) for free without being asked. Over the years I have had rude attitude (at Zehrs) but then to balance out there were decent employees too. 4) Last Friday I bought a drink advertised on sign for 2.49. Description on card was the same P... sugar free and the other prices and description on the other 2 flavors were same description plus correct flavors. Price at cashiers came up 2.99. Went to service, they claimed bar code was different . Price should be 3.29!!! 5) TODAY April 14 th 2016 Kraft peanut butter is on sale this week for $4.99. There was no All natural crunchy on my 3 trips this week. Went to service desk ( calling Disservice or Abuse desk would be more appropriate).. and ask if I could have a rain check as I did not see them these past 3 trips. I certainly did not expect the tirade that came out from this lady's mouth ( First name B-A) I dont know why you have so much trouble. I have yet to issue a raincheck this week for Kraft peanut butter. Why can't you find it -- then ....(something about others not having that problem) I told her, that section of the shelf was totally empty. She called back to that section- was told, they havent had it past few times. The she gave me a rain check with an expiry date. I was fine with that, she then had to write "might not be able to use" Isn't that what the redeemed by date is for?? or is that another reason to not honor the raincheck?? ( I will wait and see on this last one) BTW I don't chase after sales but shop where its convenient but definitely keep my loyalty to store that will provide good service. as well as product.
I love the different items not found in other grocery stores and I love their deals!
Nice looking store wide aisles bright lighting making everything easy to find. The ready made chicken a fries are very tasty.
Pretty unremarkable, just like every other Zehrs you've been to, has a good selection of specialty items, but buy your meat elsehwere
It's good has food
Clean and well stocked
It can be expensive except when they have sales
Selection and quality. Good selection of allergy foods.
The fish that' I got at the 50 per cent Should. Have been thrown out,went I open the package it stunk, garbage and dangerous,I have experience the same think before,be aware!
Not my favorite grocery store. Today they had stock sitting in front of the product in a lot of the isles. There is no cell phone reception which makes it difficult if you need to call someone about what they want. I only shop there if I have to. The staff are great.
Always shop for groceries here! Good prices
Variety
This location is by far the best zehrs around (regarding any Loblaws in Niagara region). Always so organized, shelves always restocked, staff always friendly and over all well layed out store. Only thing I wish it still has was a butcher.
great great great, organized, clean, great variety of products and good prices, not to mention the friendly staff
Good quality fresh food.
I usually find some good deals here. The staff always treat me well
Clean and bright, here is somewhere you wanna come grocery everyday. Great Canadian beer selection. We just visited Canada, so we got so excited to face to all different kind of Canadian beer. Not too far from Niagara falls area, so highly recommend for foreign travelers.
I like this Zehrs because of its convenient location and generally well-stocked shelves, but after running into an issue at holiday time with their staff, I docked 3 stars. The flyer listed that a specific item was on sale, so I called ahead to see if it was in stock since I was running behind. After being transferred 3 times, my call finally landed in the meat department. After explaining that it was the wrong department and telling them what item I was looking for, I was put on hold again. The call was then picked up a few moments later by the same young man, and I was told they don't carry the item I was calling about. I again emphasized that it wasn't a meat product and wouldn't be found in the meat department, and he assured me they didn't carry it in that store. So, I drove to Real Canadian in Grimsby because they said they had a bunch of what I was looking for. A couple days later I was in Zehrs, and wouldn't you know - there was the product they told me they didn't carry. Not just one hiding in the back, but an entire section of the shelf full of them. So, 2 stars for Zehrs for a severe lack in management. It's not often that you come across a store that is managed by someone who doesn't make it mandatory for all staff to familiarize themselves with both the current flyer and the products they offer.
Great place to get everything you need before we head down to the cottage
Melon is very dirty and even expired! Don't waste your money
Hot Dell's chic ken horrible. Dry? Luke warm, no flavour. Seemed as though sitting under lights for hours. Called hot deli. Got bunch of excuses. Will never go there again
Edited from 5 stars due to mask less customers.
Food is usually fresh , nice deli.. and butcher counter. Somewhat costly in comparison to other groceries.
I found it odd they never cleaned off there self checkouts after customers.
Very slow service
Excellent Store always Very Clean & Well Stocked on All Products
Good selection in garden centre, excellent service, helped carry heavy soil bags to my car, good job!
Friendly staff, Healthy atmosphere, the surroundings are clean and fresh, wide Walkways for your cart, everyone following covid protocols. For me this is one of the best grocery store here in Niagara.
Helpful staff but not enough cashiers when busy.
Bakery section kind of sucked.
Excellent food store with great meat and seafood section. Florist lady super friendly.!!
Always quick and convenient to shop at Zehrs and star bucks now inside ???? made my day to see it open ????
Stores in the Welland/Niagara area should learn from this store how to treat the customer during Covid 19. They monitor how many customers are in the store , the store itself is clean and they are making an honest effort to keep the shelves stocked. Well done!
Fruits/be veggies generally fresh. Was a good sale day. Shortages and things that won't be on the shelves for the foreseeable future are evident in this store - but only slightly less than no-name stores. As always, the staff was pleasant and helpful. Funny how stores that have points programmes really only give points for credit card use eh? Is that because interest on credit card balances outweighs cash on "ye ole barrel-head"? But I tell you, I haven't points in a dog's age - yet a couple years ago my grocery bill got me all kinds of points....
Puts 50% off stickers on items but it is up to you to make sure you get the discount. Also sells out of date meat days after the expiry date, again up to you to catch it.
Zhers shame on you. On Valentines Day you were selling a bouquet roses for $50.00 and up. That is crazy when so many people are looking how to buy basic food.
This grocery store is a bit more pricey then some of the other grocery store's. In my opinion it is worth every penny because they have a lot of amenities such as a bakery, hot deli, cold deli, seafood, and meat station, and salad bar. There is also a flower stand, pharmacy, optical store, and wine rack. Making this a one stop shop. My personal favorite is the health food section.
One of the better stores in Woodstock but not very friendly service
Correct sale prices are not in system when you get to self checkout.you ask for help and explain the price you seen on shelf to attendant and she just wouldn't listen or even check for you.So I wouldn't purchase product so it had to be removed from grocery list in system and again we needed help and the attendant was annoyed and no patience.in short just a all around bad attitude.
Love the PC brand products over any other store brand groceries. This Welland location always seems to be out of chicken everytime we come though
Has a very large selection of foods. Nice and fresh fruits and veggies. Can be expensive but there are always non name brand options that are cheaper. Clean facility
Great selection but the prices could be more friendly
Great selection, good fresh produce, helpful deli and meat counters... DOES have Joe Fresh inside too which is great!
The PC express pickup team does great work. Especially Antonella who goes out of her way to get to know her clients at pickup time. Great team you have.
Amazing customer service! I went in today to buy some flowers for my mom's birthday. I ended up donating a $25.00 gift bag they had pre arranged, and some chocolate for an elderly couple I was going to visit. The cashier Wanita was very friendly and inquisitive about my purchases. When I explained why I was buying the flowers she told me I was going to get them for free! Apparently something Zhers does at the discretion of the cashier. Thank you Zhers and thank you Wanita! It was such a nice gesture that I truly appreciate! ❤️
Great store with a great variety. Staff are the only drawback. Grumpy and not helpful.
We came here for a cake we special ordered for my son's birthday. The staff was very friendly and the cake looked absolutely amazing. Pictures speak for themselves. My son was very excited and loved his cake.
Love the store and the lay out can do the quick run in or long shop with ease.
Usually good.
Very expensive but clean good fish
Great friendly service, question I had were answered. Pretty easy to navigate store to find what your looking for.
Great place to get fresh produce, also the joe fresh has great selection!
Okay
This grocery store is super clean and will stocked. I love how everything here is super organized. The staff are very friendly and helpful. They have self check out and everything from a Delhi, ready to go hot foods, produce fresh flowers, gift cards, salt for driveways, windshield washer fluid to Joe fresh branded clothes. They did not have all lanes opened at 930pm on a Wednesday but that's not a big problem because it wasn't super busy. The olive section didnt have a scoop for us to scoop our fresh olives but it wasn't a bug issue because we just used another little dish. The prices are not crazy expensive but are pricier than other places but the quality and service makes much less of a compromise for me. This store is so neat, clean and has super friendly staff they still get 4 stars. The food here looks fresh and high quality. The produce section looked so fresh and organic. I will definitely be going here again to get groceries and would recommend anyone to stop by.
Clean store...people who work there were very helpful...little pricey but produce was very fresh
best place to shop
shelves were full and store was clean
This location has the best meat! We always buy from here.
The guy working behind the counter or fish nd seafood was great.
There is literally always something when we come here. May it be gross produce, wrong tags etc....
Very nice, clean stores. I don't shop at Zehr's very often as they are more expensive than my usual grocery store, but I pop in every once in a while to see if they have anything marked down 50% for final sale. I have come up with some very delicious meals that way. They also carry a lot of higher end products that my usual store doesn't, which is nice.
Not the best prices, okay staff, good variety. You can buy wine and beer here.
Good service. but a little disappointing that all that is available on sale online isn't in store. Anyway service and staff were nice
I use the PC express every week in Woodstock and I’m have to say that I give a five star for these people. The service is excellent, a phone call before your pick up time with any substitutions and also a list of your ordered items. Please continue this service it is wonder
Great sales
Mostly overpriced but their cakes are very good. I have order a few times now and they have yet to get my order correct. I don't complain because I need the cake for a special occasion. I ordered Chocolate icing on all occasions and have always only received white. She thanked me for not getting upset, but some kind of discount would have been appreciated. She said some people get so upset when it happens. Really? Why is it happening? You only have 2 choices for icing and they pick the wrong one every time.
Love it
Just stopped in to grab a few things before the rush. The personal shopper wearing a black beanie has no problem traveling the isles in the opposite direction of the arrows. Meanwhile the woman restocking the shelves by the juice bar with either fruit trays or shrimp rings wears her face shield on the top of her head. Hope she wasn't the one in the back putting them together. Just want to point out that this is not the first time we have seen this happening in this store.
Great produce
THE STORE HAS LOTS OF SELECATION. FROM FOOD ITEMS TO CLOTHING FOR THE FAMILY. FRIENDLY SERVICE STAFF.
Here on holidays and don't normally shop at Zehrs. Obviously not Walmart prices but I had some great Striploin steaks that were very reasonably priced!
Pharmacy's a joke. Phoned, one of the twits said pharmacy hello. And before I could even respond hung up. My god incompetence at it's highest level.
Great store.
We can get any ingredients necessary for our kitchen experiments
Great clothing shopping and grocery shopping
Always fresh
Usually find most of what I need. Would like to request 2 things: 1. Please carry the large boxes of Nabob Bold Midnight Eclipse and 2. Diet rootbeer in cans. Thank you! Store is clean, well managed, fast. People, maintain social distance!
Over priced on organic items. Much cheaper to go to stores that specialize in local and organic items.
Really like their Huggies diapers better then walmart
Got what I wanted for Christmas gifts
Overall this is a good store but I'm very fed up with buying their fresh made Caesar salads and having to pick out the brown lettuce on the day we buy it. They are clearly using up older lettuce as it's every time. When I buy from Costco it's perfect every time.
Great store. No issues. Always someone around for help if looking for something specific . Have not used other services but could be in future
good place for gluten free foods
Very clean grocery store. Decent fish and cheese selections. Good fruits and veggies as well. Pretty busy.
Pricey but wide selection
Employee's need to remember without customers, they have no job. talked to to a few with questions..felt I was bothering them when I needed an answer.
Stuff is good and very helpful.
The employees are vary polite and the service is great
Expensive. And it's only getting worse. Checkouts slow. Only a few open.
I Love Zehrs!!!! One stop shopping????
It's a very clean store & the people who work there are very helpful & nice.
Why am I seeing more and more customers unmasked ???? If this continues I will be shopping elsewhere
Many times certain items shelves would be empty and the following week shelf would be empty. I am a shredded wheat breakfast eater, Zehrs don’t seem to carry it, consequently I shop where I can get it along with all my grocery’s. I live five mins. from Zehrs.
Lots of parking. Quality groceries that I have grown to expe t from Zebra.
Good product
Easy to shop. friendly staff
Zehr's is a very clean and welcoming store. Always lots of variety in all departments. Specials and clearance items are always a plus! ????????
no beer but good food
“Vicki” who works at the customer service desk should NOT be working in customer service. After waiting in line, she sent me (9 months pregnant with a full cart of groceries) across the store to the Joe Fresh desk to return a few items of …
Give zehrs Woodstock 2 out of 10, go to buy their specials and same old story, " we're out, more coming in tomorrow "
I loved it
I love everything about this store. I find the staff at the deli are not very friendly. It's like your annoying them when you ask a question. They need to improve the customer service at the deli. Everything else about this store is great.
Always a pleasure shopping here
Great hot meals. Very TASTY. The chicken tenders are to die for. Can feed a whole family for $15. Wheel chair accessible. If your looking for those little pizzas made from the bakery, do NOT go to Walmart for those, PLEASE. Spend the extra dollar and get top quality mini pizzas from the bakery, you will thank me later. Throw em in the toaster oven, bingo! Hot and ready, throw some toppings on it, bingo! Custom pizza from home. They keep the store very clean and staff is ready to help when you need it. Also the doughnuts... Should I say more? So GOOD! Your welcome btw. The eclairs! Bite of heaven, I swear.
This is a regular stop for us
Lots of great deals!
Clean and friendly staff, they don't always have what is in the flyer.
Fresh food and fast self checkout
Good Covid protocols. Grear food, friendly staff.
Decent
Zehrs has a great selection of pretty much everything. The produce is always fresh. The meat is always great and they either have e everything or can cut it for you. I live the clothing section too the prices are so reasonable especially the sales.
I am sure most people would find this absolutely unacceptable. If you go to the lottery booth and buy a $5 ticket and pay with a $20 bill they will give you $15 back, but if you win $5 on a ticket they will not give you the cash. I would be willing to bet that when the OLG finds out about this they will take issue with it.
Great
Clean and well stocked
Super friendly cashiers! Fast and efficient too.
Laurie Brekner in the Deli Dept is always so helpful and friendly. Its the only place I buy my deli meat now. Thanks Laurie!!!
Lovely clean store with many, many choices. I find it a little pricey, though.
Always best deals on fresh seafood picked up 2 live lobsters for only $21!!
My preference is to shop at Zehr's but the prices are significantly higher than elsewhere. I thus now limit it to fresh fruits and vegetables along with a few select products.
Be cautious at the check out when you see the cashier writing down some notes. You may find items in the receipt that are not in your shopping cart. Especially on late afternoons when tierd customers shop groceries on their way home from work.
The music gets annoying (loud and from a different generation) but otherwise it’s a good store. When it gets super busy you are almost in a shopping aisle waiting in line.
This is the only place I really like to shop for groceries in woodstock , but lately it has been disappointing. Not the store itself but the customer service...everyone I talk to doesn't seem to know where anything is in the store, also while using the Uscan I needed assistance with my order but no one was around for 10 minutes, turned out the lady working the Uscans left for break without notifying anyone. I'm not saying don't shop here just be aware that things like this happen.
Nice place to shop Not cheap and you have to bag your own groceries. What has happened to customer service.
Very clean.
Clean
Clean place, well stocked and good prices. Plus PC Optimum points. Everyone wins.
Neat
But on the expensive side but great selection and super fresh.
The service is great and always will be, we have been regular costumers since Zehrs opened in Woodstock
Best selection of the Woodstock grocery stores.
All the rich man's grocery store the place you go if you want quality vegetables
Good experience with grocery orders.
Clean, well-stocked store with friendly staff. Love the kids bonuses like the fruit basket, cookies and the tv during checkout- makes life easier shopping with kids!
Good selections a little bit more money than some other company
Lots of in store help
Kris I'm not impressed you have a sale on Prime Rib Roast Dec 22 to Dec 24. 3 Day sale. I show up at 8:45 am on Dec 23. Your SOLD OUT ! No limit and people hoarded. Who would have guessed that was going to happen. I guess not you ! This is the third time this year I have had this happen to me at your store and all three have been meat products. From now on your flyer will be the first flyer to hit the recycling bin and I'll shop elsewhere
Satisfied
Need more organic products
They have high quality fresh produce but it's more pricey than most grocery stores. You can usually find excellent deals on their meat and bakery products that are near expiry which I think is an excellent way to reduce waste since that food would be thrown out if it didn't sell.
They have fresh stuff every time I come here
Clean, friendly Great clearance section!
Nice olive bar but is pricey
One of the best grocery stores in Niagara. Very reasonable prices, great and wide selection of produce and meats. Bakery is a must try and cakes are worth dying for. Apparels and footwear are now added newly. Great place for shopping
Produce is usually fresh, however the leafy greens are usually wilting when I look through them. The lack of organic greens and the steep price of what organic stuff they do have is quite upsetting. Great staff clean store, it is usually a quick checkout as well.
The store is always clean, the shelves well stocked and the personnel friendly and knowledgeable.
Only store in Woodstock that I can have my twins sit in.
Someone went I to my wife's purse when she turned her back in-store. Her cards were strewn into the cart. The manager was useless and his colleague was almost laughing at my frustration (enjoy your dead-end job, buddy). The head of loss prevention was missing (assumed to be on lunch, off site) and nobody else, including the manager, could review the tape to catch the culprit before he left. Corporate should clean house and hire people capable of running the store. What a joke.
Always has what I need
Excellent store. Bright. Clean. Neat. Well played out. 2/3 items are more expensive then Food Basics or Fresh Vo or No Frills but quality on fresh produce is great.
Good store. Be nice if was the the one on Brantford
Love their pick-up option. Could use some updates to the site such as knowing when items ordered aren't available. Otherwise it's great not to have to enter the store.
The lean ground beef was on sale i myself went one nite to get some but none. Then next nite none also. It should be available at all times
This Zehrs location is great. It is usually always stocked; besides the one time I need a certain diaper size. Staff are friendly for the most part and the store is pretty clean. The packaged doughnuts are bomb; always fresh tasting and better than Tims.
Great place for all you groceries and even clothing, just a little bit more expensive on everything in the store compared to other grocery stores.
VERY CLEAN STORE, GREAT PRODUCTS AND VERY FRIENDLY STAFF
I was looking for some Joe clothes for men but nothing.
I love the candy offered here, it's unlike any candy sold in my hometown from Alaska
Nice stores but really feel they are getting too expensive. Switched to sobers and food bAsics
Bought a dozen donuts from the bakery section at Zehrs. Brought them home as a treat for the family and not one of us could eat them. They were disgusting, old and stale. Extremely disappointed with the lack of quality at this store and I won't be returning.
Very fresh! ????????????
Had what I needed. Prices normal
Staff is always couteous and helpful. Nice to shop there.
Only place I shop
Pricier, but you can't beat the Joe's clothes and free cookies for the little ones.
Only go there for a very few items. Just love going by the meat section to look at the $34 steaks that used to be $5. Overpriced on everything.
Great quality food at a fair price. This location has a joe fresh section. Could be better. Also has optometrist. Wish it was a bigger store but amazing all the same. I also recommend. And always shop Canadian. Definitely a go to if you want to by all Canadian! !
Friendly managers.
Every time I go here there's someone not wearing a mask, often more than one, really disappointed in the management for not dealing with that. No other grocery store I've been to has had this be such a problem.
Great store...very clean
Picked up a couple of things
Lovely store with a good selection of products. Clean and organized but whenever I am there, there ever seems to be enough cashiers open and u like local budget stores, you have a longer wait-time because you have to wait for them to bag your items before the next customer in line is served whereas in a budget store like, Food Basics or No Frills, the stores are not as appealing to the eye UT you can be in and out much quicker!
Why is management not protecting their customers? Staff who are 'exempt' from wearing masks should not be in the aisles on the floor. The staff member we have seen not wearing a mask, not social distancing, and not following the arrows on the aisle floors has already been mentioned in other google reviews so obviously nothing is being done about this (even after an outbreak has occurred in this store). Even if you are exempt from wearing a mask for whatever reason, you are not exempt from all the other rules. They could even be provided with a less restrictive face shield instead. We have also seen several staff members at front counters without masks on as well. Management could easily place these staff members in roles in the back of the store or somewhere where they won't risk the health of customers. Very disappointed and feeling 1-star is generous in this moment.
A little more pricey but they pay a better wage to there workers. 4 stars ???? because they make there donuts ????so much smaller now
My mom has been a dedicated shopper for years. She now has me hooked.
Awesome place to shop.
Friendly staff,clean store.
Everything you need
Good fresh food. The availability in meats on sale could improve along with the pickup service (meat never in stock, I have to ask for it to be added at pickup)
Pretty short on cashier's quite a bit of the time. Would be great if there was an Express lane with the ability to cash out alcohol because I had to wait an extra 10 minutes in a regular line due to having 4 beers with my other 6-10 items.
Excellent food and services.
Excellent groceries market
Always have what I'm shopping for.
Always friendly service
Went here for donuts. They are half price after 8pm! This is one of the only stores in welland I think to sell fresh fish over ice. I wish bakery tags in the donut section were more accurate. Bakery woman was very nice and helpful. Cashier ugh was acting like a know it all when she was clearly wrong. She charged me full price for the donuts I said to her isn’t is half price. She said no. I told her it’s around 8:30pm and showed her the sticker then she was in disbelief. Over exaggerating. But she apologized and gave me the half off price. She should be more attentive because the sticker is literally giant and takes up the bag.
bread selection was terrible ???? I was looking for whole wheat buns and there was nothing available. Service in the bakery was terrible. The girl didn't much care to help me.
Bakery and wide selection of food
Haven't been here in a year. Standing in line at 11:30am on a Tues and this place hasn't changed...8 cashiers and only 4 open.
Nice grocery store good selection
Ridiculous line up only 2 people on cash my iceCream melted waiting in line ???? The cashier was very nice but definitely need more cashiers.
They've got everything .
Great sale prices. Friendly helpful staff
A great place to find fresh and favourful produce from around the world. The higher prices are worth the quality of the products.
Good quality food
Nice
Busy for the long weekend ..... but clean and shelves were full and organized
Prices are a bit high, but great fresh fish and bakery. Their Custom made cakes are beautiful!
Nice store, nice staff. However, still short on bakery items like yeast and flour.
A clean, well-organized place. Good customer service and good quality products.
thank you very much to managers and staff at zehrs to think of all the seniors and allowing us time to shop early. Thank you for caring and your respect.
The fruit trays we're all no good
Great Selection on food and unique PC products. Staff though especially at self checkouts are either rude or lazy
Only place I can get fresh Delhi meat was very upset when at 330 in the afternoon was told the counter was closed however I did ask for manager and he found someone who was trained and could cut some meat for me
We were in and out quickly !
I wish Loblaws would give the workers at this location diversity training. The ladies in the self checkout area who clean the kiosks always leave the area when it's my turn so they don't have to clean the kiosk for me. This happened to me twice so I know it's not a coincidence. Very sad.
I find the prices high. But the quality is good. We enjoyed the PC turkey in October so we are doing the same at Christmas
Honest thoughts of Zehrs of Woodstock: -The store appears to be clean with a large selection of stock, to some they consider the store to be “luxury” as the prices can be high but the products are almost always good quality. Typically has lots of sales and 50% off products. -I’ve noticed is almost all Front End staff (cashiers) are extremely rude to the customers, they clearly do not care about their number one priority, the customer service component. -The Hot Deli has very long waits around lunch and especially dinner time, many times they don’t have a full counter to grab from. Food stops being served around 7 or 8pm. -The Cold Deli has a large variety but the prices can be steep. Staff back there are great unless you’re being served by the older lady staff, they’re rude and ignore you. I’ve seen the young boy back there on his phone and VAPING, don’t know how he’s still working there. Usually appears to only have 1 person working at night so there sometimes is a wait. They stop serving at around 8:50pm. -Meat Dept, usually a big selection in the bunkers. Very hard to track down an employee to serve me at the counter even with the bells they have to ding for service. -Bakery, lots of variety in freshly baked goods and cakes. Young blonde boy (maybe girl?) I met in the afternoon trying to order a cake was extremely rude, definitely does not care about anything involving his job. -Joe Fresh, Nice clothing selection but the manager Kathy is a real B*tch. Extremely rude to customers and employees. Barb is the lady you want to deal with in that department, super sweet. I’ve had multiple problems tracking someone down to open a fitting room for me. Usually clothes on floor when you step into the fitting room. Clothing also can run small. -Self Checkouts are DEBIT CREDIT ONLY, not really convenient when I have 1-2 items and would prefer to pay cash but with them only having 3 tills open and ridiculously long lines I’m forced to either wait forever or use debit for under $10. Overall my experience here has not been top notch. The management seems unapproachable. Hopefully the store manager is aware of my review and will make note of the disrespectful Front End staff (considering you mainly need to deal with them for buying everything) and takes all this to consideration.
Awesome!
Just looking for specials otherwise prices are too high on most items.
A very nice clean store. Excellent variety of food and clothing.. The food prices are quite high on many Items... When an item goes on sale the prices is competitive. Don't just throw items into your cart, check prices
If i need something and other places are closed i will shop there... it's expensive and i can't afford to shop there all the time...
Very nice store. Very expensive only buy things on sale. Bakery is fabulous
This is just a review on the quality of their fresh flowers (or so they say). Otherwise the store is excellent.
had to sanitize my own cart and there was a ridiculous long line up at cash
Great produce department
Love olive bar selection only down side no price matching prices fairly competitive anyways
This is 1 of 2 most expensive grocery stores....so I picked up 2 items on sale. It's the only time I go here.
No one checking the entrance door.clean your own cart! Alot of staff not wearing face coverings...3 check oursopen 15min line upon we were ready to check out..very disappointed ..in how there opperating during a pandemic
I bought some groceries.one of the items was the cupcakes. They had a 50℅off coupon. They were regular $5.49. I was looking for my PC points card when the female cashier checked me out. So I didn't notice that she had missed the 50℅ off sticker. I'm not happy about being charged more than what I should have been. However with the snow coming down really hard and the fact that I don't live close to the store, I can't go back to the store right now. Please coach your Cashier to pay more attention to the 50℅ off stickers. I'm not sure how to read the receipt and find the Cashier name. Term#20053705 slip#966200
Found a great selection of teas here, even had some David's tea????
Found everything I needed easily. Was a over all good experience
This a very clean comfortable store. There is a great selection of food, meat, produce and other products. We like the fact that it is part of the PC points program.
Great for donuts, bread, and baked goods also cake arrangements great friendly staff
I find Zehr,s a little expensive but I like the clothes by Joe
I have shopped at this store for years. Top notch until the last 6 months. Products are mislabeled and mispriced and if you buy 1 item you are charged for 2. I have photos of my grivences but can't upload them to here. I will be personally having a word with Larry ross tomorrow. I suggest you all do the same
Good selection but tends to be expensive
My experience with the staff there was not in the least pleasant they treated me like my money was not appreciated there in the pharmacy but besides that the store is clean and well kept.
Good service.
far the food I've bought here has been really good and they have a good variety of products
Busy and not enough cashiers. Hot food area constantly running out of specials despite being no where near closing. I made a trip across town to go there to pick up a bit meal. By the time I was served and checked out it was luke warm. Very disappointing experience.
Clean, lots of selection which we pay little extra for. Love it. Their fresh salads THE BEST!!
Clean, well stocked.
Joe Fresh... awesome sales!
Expensive but the quality of meat is excellent. I can only afford to shop sales at this store. Some prices are 50 % more than at No Frills or Food Basics
Was able to get most things however overcharged on water marked on sale
There is a great variety in the store but I don't know if the higher prices are worth it. I am a vegan and they have a good variety but the same stuff is 10 to 20 per cent cheaper.
It's well stocked but staff is a bit snippy
Clean and spacious. Very wide variety of products. Prices are fairly high and not enough cashiers on duty. Self checkouts are available.
Great zehrs
I have always enjoyed shopping at this store. Their bakery is amazing.
Just had they're prepared porchetta and loved it. They're general selection is on point and diverse.
if I could give it a zero I would. Horrible customer service. only one cashier open out of a total of eight. the single cashier was obviously overwhelmed with the 30 people she had lined up. the poor lady was doing her very best and I …
Has everything
Lot of good food but like most stores some things absent so must visit other stores to get some things.
I shop here once a month & really love the products offered here! Produce is always great, baked goods are fresh & reasonably priced.
Great prices and fast servuce
Clean moderate to high prices fruit and veggies excellent
Good selection. Well stocked. Very clean.
I like the products at this store but the staff ruins it. Rude, unfriendly and unprofessional. I wouldn't bother if it wasn't for the points.
They have a great variety to choose from
Fairly clean store you have to really watch there dates on their yogurts I picked one up and it was two weeks past the expiry date???? I stopped at customer service on my way out to mention it so hopefully no one was in a hurry and ended up with expired yogurt
Easy to get to and out again. Situated on main roads and at stoplights which makes it easy to rejoin traffic
I visit N,F. Ont. about once every 1-2 months. I always get my sugar & afew things there. too bad i cant bring veg,'s or meat over the border. This store is worth visiting they have lots of stuff you wouldn't think a grocery store would have.
Busy during peak times, but not too bad for a quick trip. Lots of good food and ample parking.
Clean, friendly service
Well stocked. Following covid criteria. Wide aisles and lots of choice. Friendly, courteous staff.
Seemed ok. Just grabbed some snacks for the BBQ we were having
Great selection, clean,displays are always changed up, good specials
don't like that they use 1 disinfectant cloth for numerous carts!!!
The produce is always very fresh. They have basket of free fruit for children while you shop. Always a great experience
Pricier than other stores but they have a large selection in a huge, bright store.
I am an Instacart shopper and have had multiple issues with the customer service at this location. The first was with my mother; upon asking for assitance finding an item, an employee told her he "can't do her job for her and will need a cut of her earnings" before walking away. Another was today, instructing me to use the employee-operated tills rather than self checkout. Mind you, this may be a requirement by Zehrs and/or Instacart, but in the year I've been shopping for Instacart, not once has anyone told me that was the case. I told her I was sorry and didn't know before she cut me off saying "well, It's been a rule for a year", snubbed me and walked away. There have been other smaller run-ins with employees met with nothing but ignorance or disdain. Do the employees at this location just hate their jobs and/or their lives? Have they not been trained properly regarding basic customer service? Or do they only hire rude and miserable people? Both the Instacart and Zehrs teams are on the same side; we're all trying to provide products and services for the community, especially in these troubling times. I am anxious and reluctant to pick up orders there because of the unimaginably offensive customer service. *UPDATE* - I went back into Zehrs for another order and was going to mention what happened to customer service. The lady who was so rude and snubbed me IS the customer service manager - Vicki. There are many other reviews on here complaining abour her demeanor and courtesy while dealing with customers. I guess this is a bigger problem than I thought, considering the customer service managet has appalling customer service skills.
Nice clean store
Lots of variety and u receive points
Clean but always over priced.
Clean, good produce. A little pricey
Like this store, lots of parking, accessible, large variety of fruits and vegetables, also cheeses, meats etc. Whatever you are looking for, though some more attention has to be paid to expired prepackaged food, I know it is a big store and like all huge stores is understaffed but green fuzz on pasta is a real turnoff, not the first or second time. Bakery is wonderful, fabulous choices the only thing is usually, except for specials, is overpriced.
The store looked nice walking in. Unfortunately when I was shopping in the fresh food area the selection was very minimal and was severely picked over. …
I was the lucky recipient of the Surprise and Delight promotion today. My cashier Kathy Y was terrific!
Great selection of food. Friendly staff and doing a great job with enforcing social distancing.
Is the bakery closed?? Was there today just to stand for about 6 or 7 minutes while the lady behind the counter kept looking over at me.
High prices. Very distant staff.
I like Zehrs; especially for the apple fritter donuts made onsite and the Baxter loaf cakes - Pumpkin Pepita Loaf is to die for. I have one in the fridge for dessert tonight. All of the house-brand Farmer's Market pastries are great. FM oatmeal chocolate chip cookies are mmmmmmmm. President's Choice Buffalo style medium wings are the only store-bought wings I will eat. Very tasty and better than big brand-name frozen wings. Bock bock yummy! I just tried No Name Bacon Cheddar flavour potato chips. Yum, yum, yummy!
Went to pay for a roasted chicken at the deli, waited over 10 minutes and left. Itd be something if nobody was there to help me, but there was. Some disgruntled old bat who sat there and complained to her coworker how hard working at a grocery store is. Then proceeds to help two other people at the far end of the deli who showed up after I did. Ridiculous. Only go here if you like being served by lazy incompetent staff.
Love my zehrs
Loblaws like store.
Always excellent service and so much variety
Good selection
Very frustrating, always out of things on special. It's really a pain if you try and plan your groceries around a few key items on sale and then the items are out 75% percent of the time. I am in the parking lot right now frustrated again because I keep trying to shop here, but once again out of the item I came for. So I'm leaving and doing the rest of my list at food basics.
Still slow. Get rid of self checkouts. Pupos is looking better, pupos may be more expensive but it is worth it.
Big.variety of everything you need
Normal zehrs grocery store. Expensive but they have more selection than any other grocery store in town. Staff is very kind and the store is clean and welcoming.
This is the worst Zehrs in the Niagara area. PC Express service is extremely aweful. They give you rotten produce, expired milk and the people handling the phones are very disrespectful. I will never order from this location.
Products are pretty good it seems staff really don't want to be there
Clean, can be pricey but the sales are good. The cashiers usually bag groceries or help.
Found shoes that fit. The staff was really great.
some good items...pretty good service...could be friendlier
It was stupid, not waiting in a out door line up for groceries.
Huge store, superstore, with lots of variety. Great natural and special diet section. Wine store, pharmacy, clothing and deli.
We always order from Zehrs PC Express and they are always great at getting us what we need and there are very rarely any issues with the produce and other items that they pick for us. Yesterday, there was a system issue that caused a quite a few items on our online order to be missed. We called the store and they were so apologetic and were quick to get the rest of our order prepared for us. They went above and beyond when they gave us an entire hot chicken and a container of cooked scalloped potatoes. They also wrote us a nice card apologizing for the issue. We know system issues can be unavoidable and mistakes happen, they truly know how to make a great customer experience!
Specials were pretty on some of the items i frequenly buy. It a very clean grocery store pleasant to shop. Displays are well replenished.
Good prices.
One of the best grocery stores in town. Although a bit pricey compared to others.
Always a good assortment of goods, although it is an expensive grocery store, you will find items that are not in many other outlets.
Nice selection of products and health guidelines were being followed by everyone.
I really like this Zehrs, it’s clean, the staff is friendly, they sell wine and beer and they are open every holiday when everywhere else is closed
I love shopping at zehrs its always clean and fresh fruit and vegetables and great service
Came for some donut croissants but they didn't have any.
Yes they can be pricey and sometimes hectic but I've shopped there since moving to Woodstock (17+ yrs now) and I'm happy with them. All these negative reviews make me wonder; if you don't like them so much; why do you keep shopping there? I'm not condoning poor behaviour but working in the 'customer service' industry is not a glamorous job as customers can sometimes be rude and belligerent . . . everyone has bad days, maybe we'd be best to remember that the staff are also human beings who like to be treated as such.
I like going to Bears they're always friendly and kind and helpful when I need them and their prices are good
It's clean and very organised.New self service is always sanitized after each customer use
Bought ground beef a few weeks ago and got really sick. I cooked it in pasta sauce for a really long time at lest 5hours so it wasn't undercooked. Again today I tried again and a horrible smell came from the beef that's supposedly good until the 20th. This time I threw the whole thing out. What is this store doing. They should be inspected.
Big, clean grocery store with a great selection. You won't get as good of prices here as a Walmart or Food Basics but the selection and quality is why you shop here
Rude customer service woman I ask her for a flyer because I forgot my flyer home she said they don't have flyers in store not sure if it's true but it was the tone and attitude like I am a bum and should not be shopping there my second time there in last week and last
good prices and good products
Best grocery store for vegetables and fruits
Everything is very fresh in the store. Prices on some items are much higher then other stores. Best fish selection of all the stores in town though.
Very organized and safe.
The place is far too cold I won't go back there till the air conditionings turned off
Great good food here yeah there isn't much to say. They carry PC products which are very good, and usually kind of cheap. There are a lot of pricy stuff here, but other than a few things, everything is pretty cheap, and affordable.you know that you're getting good quality food here that you know is going to taste very very good. Thank you for reading my review. I really like how organized this store is and am very pleased with it being so clean. Ndjdjejjsjs
Zehrs is perfect! I love that they are open at 7am, I go there many mornings after the gym to pick up random things that we may run out of and need for our morning rush with the kids
Lineups could've been organized a bit better.
If you're looking for variety in regards to specific types of food, then Zehrs is definitely a great place to go. This is one of the largest supermarkets in the Niagara Region, and very definitely one of my favorite places to shop. I highly recommend it !!!
Nice
The only place I will go for birthday cake's and hard to find items for your daily cuisine or barbecue. Just one birthday cake and find all you will need for a great birthday party. Just try it and find out for yourself.
Great customer service and great stuff on sale. The manager is also very good. Never once had a bad experience going here.
Poor customer service here. Switched to Sobeys and you should too. Better quality products at Sobeys and also better customer service.
The meat is absolutely disgusting! It’s sour and smells horrid! I literally just bought this but obviously not worth my time to return it. ????
Mostly come here for the prepared foods. Chicken is always good! Staff is friendly, and you can’t beat the meals for one for only $5 (you get any kind of chicken plus a side)
I live buy it it's convinent the sales are amazing
Weekly deals and lots of options including ready to eat meals
Expensive grocery store, but takes optimum points. Selection is good and you can find good deals.
Everything u need however grocery shopping these days you need a second job. Especially shopping here.
Big store lots of healthy options
During these hard times staff is helpful, friendly, and take the necessary precautions to keep their customers comfortable and safe Their in house BBQ chicken is deliscious!
Good selection and clean store
I love the low carb and gluten free options zebra always has what I need. Overall I dont do all my shopping here because of pricing but I would buy my meat from their butcher shop any day because of the amazing quality.
Nice clean place to shop
Good selection but I've seen better prices
Has everything you need and good staff.
Never overly busy, obviously due to the prices being higher than most retail stores in the area. Recently I grabbed some breakfast cereal on sale for $399.00, but when I went back the next day the price doubled. Fortunately I found the same brand at Food Basics for $299.00.
The fried chicken at zehrs is awesome. Dont buy anything packaged under a heatlamp though. My kids and i had to eat dried out, crunchy nuggets.
Great selection and always have the sales there,not sold out the day the sale starts
Peaceful
Everytime buy beef in here taste awful,I don't know why I can't buy fresh beef in zehrs, sobeys food basic better than here a lot just never buy meat in zerhs.
The police officer Dave collecting donations for project share was so kind to me I'm having a rough time with a sick Mum in hospital thank-you Dave
Nice that they sell beer and wine.. one stop shop is what I like
Great variety.
Best grocery store in town, good meat, good produce, decent prices. Bakery could be better
Bright, clean and fresh products. Bakery on site as well as a butcher and seafood counter
Ok to shop for groceries but more pricey than other grocery stores.
Good place, clean and they always have what i need
If there is a line up, it moves quickly. Great selection of products and brands. I wasn't impressed with the high prices on their meat products. I will have to go elsewhere for meats for now on.
For the most part this is a great grocery store. Produce is abundant and in line price wise with the other chains. They rarely don't have what I need in every department....except chicken breast! I do my shopping here every week and only occasionally will they have a good selection of boneless skinless chicken breast. Sometimes what is there looks sketchy and I'm not paying those prices for gross looking chicken. I am not sure if this is just a stocking issue or they are really our of chicken but I can't find anyone to ask. Depending on the day of the week you may have to wait for some time in line as they'll only have one cash open but I find all the cashiers pleasant and good at their jobs.
As I have said in the past, this a great store. Friendly and helpful staff except your customer service counter. Most unhelpful! Asked if you carried tealights and the response was what are tealights!! Did not even offer to check.
Friendly staff with good knowledge of the store.They make all ages feel comfortable with the shopping experience.
Always fresh produce Most of the time good sales!
I went to grab some fresh donuts today and there was mold on the bottom of my donut...I threw the box out! I’m extremely disappointed that the bakery dept boxed expired donuts for customer consumption
Classy clean and trendy...
We have been loyal customers of this Zehrs location for as long as it has been open. Encounters with the staff are usually positive and we have never really had cause for compliant. We have been keenly aware during this horrible time that there is consistantly, a young employee, in the bakery that does not wear a mask . She is visable on the front line, and is serving customers. This was making us extremly uncomfortable. Finally today I asked to speak with the store manager, Kris. When bringing forth my concerns, he told me that the employee has an exemption, and that taking action would infringe on her human rights. I suggested that perhaps she should not be serving customers, as I witnessed today, handing a lady a loaf a bread, NOT social distancing. She was also not distanced from her co workers! Kris said he could speak to her about distancing, but he was quite dismissive and didn't seem to appreciate my concern or the seiousness of the situation. He told me that Public Health does regualr inspections and they are working within the guidelines. I feel the public and our vunerable population deserve better than this, and their right to remain COVID free is just as valid. I received no response when I asked if perhaps this employee could work in the back, or at the very least not have direct customer interaction. While labour laws (WSPS) are not as clear regarding masks they are very clear and take a hard stand on social distancing. This employee in her present position can not do this. I am going to follow up with Public Health with my concerns.
Fresh fruit and veggies. So much to choose from. Fast checkout.
Nice shopping experience, had what I needed, and friendly service!!
I have been shopping here for nearly 10 years and it seems the customer service has gone downhill as has the quality of the produce.
A very good grocery store with a wide variety of products and good prices
Unfortunately, this Zehers really disappointed me last night with their lack of customer service. Only one cashier on. Line up 4 deep. Then the cashier could not sell beer... Very disappointed in the lack of customer care. The line up was extremely long but no other check out ever go opened. It was a Saturday night around 7:30 pm.
Always clean and stocked! Love the self checkout.
A little pricier than other grocery stores but staff are great and the store is always very tidy and has everything you need.
I usually shop here because the store has some of everything and allows me to make less stops for groceries. However, I find the meat quality down and won’t be getting meat here in the future. Too often we open a package of chicken the day of purchasing and we have to throw it out because of rotten smell. (And I always make sure best before date always has a buffer of 4 days) I do not bother returning the item as I do not want to drag stinky meat back through the store for refund especially during COVID. For awhile most of the ground beef was labelled PF previously frozen. I asked someone at the meat counter if this could be frozen again and her answer was “I always do”. I was under the impression once meat has been frozen that it should not be re-frozen but I could be wrong and did not find a guideline on this. Found another more local store that has consistent quality meats.
Good choices but prices are more than other places.
Keeping the higher standards for retail. Thanks Zhers, shop here if you want customer service that cares.
Cashier was not pleasant with all customers. Honestly she in her 50's I'd guess. I honestly believed she profiles customers. It didn't matter how pleasant a customer was, she either went all out or didn't acknowledge the customer. I watched her go through 6-7 of us and 1 was properly addressed. This isn't a one time thing, this is why I'm commenting.
I dont mind Zehrs wr get there chicken dinners... I dont like they uped the price of the dinner and subtractes food from ir but still go.... This is the only reason i go here otherwise its just too expansive.. but thats imo
Staff are always friendly and helpful.
Plenty of parking, spacious and clean. I wish they had more variety of milk, like goat or non-homogenized.
My favourite grocery store in NF. Great selection, good quality.....maybe a bit pricey but worth it!
Good products but service suffers everytime I go in always end up waiting in mile long line to pay due too poor staffing and not enough checkouts open to accommodate customers
Went there for a quick Joe Fresh stop. They have no men's section.
As normal carries stuff I can't get anywhere else but for a price! Clean store, lots of variety and helpful friendly staff.
I was there in the evening prior to closing Start with basically empty end They have a great deal on prime rib
Some good sales but prices are a little high. However the produce is better than average and the meat and seafood selection is above average. Store is always clean and well stocked and the checkout line is quick with friendly staff.
Good bakery
I go there for certain things.. always find I'm spend more time in here than I do other supermarkets, and like others.. watch the flyer for weekly deals.
Always find what I want and a bit more!
Love the Joe fresh clothing and the meat counter is always well stocked with fresh cuts
It's a well rounded grocery store
I've been shopping here for 5 years and I've never had a complaint.
Great place
I love shopping at Zehrs. Great selection. Price is little higher for some things, but great quality products.
My bread &butter
Like the variety of items made available. What liked the most was asked about an item they don't carry...next month on the shelf there it was. Nice fresh deli and bakery, wish the two were closer together.
Nice place to shop
Has a deli fresh fish butcher shop some clothing pet food groceries and a bakery
Great store. Found some beautiful flowers.
Nice and clean
Zehrs was a 4-5 star up till 4 weeks ago. What happened?? The arrows are put on the floor for a reason. Why should shoppers follow them when the employee's don't. All kinds of people coming in the exit..stand in line like everyone else!! Zehrs needs to get control of this and take this virus serious..
Good shopping
Shopped Friday 20 \17. Bought some strip loin family pack steaks. 6.99 on. Probably the worst steaks we've ever had we still have two left and I'm going to end up throwing them in the garbage the quality of them was worse than the No-Frills and Basics put together and yet there are advertising them as a triple AAA. I would like to find the inspector or the person that labeled these as a trip AAA because they're garbage. I know my quality of steaks and if I go to Sobeys and by the Aspen Ridge or even there AAA Black Angus I can literally cut them with a fork and the ones I bought at Zehrs I need an electric chainsaw to get through them. It ruined our supper and when I called I got a young kid on the phone course no manager insight. instead of me bringing them back and making an issue and having to explain to some girl to customer service and then having to make a big deal I'll wear the $22 I paid for the family pack and I'll just never shop there again
I wanted to buy wine on a Monday night and the liquor stores are closed in Mondays, but the wine store at Zhers was open!
Always clean and friendly staff
It's not Walmart prices and selection isn't as good but it's close by the college and students get a small discount on Tuesdays
10 minutes of shopping and 20 minutes of waiting in the Q for normal checkout. Be prepared and beware! There are some lazy buns out there slowly scanning your items. I prefer Zehrs since I was from Peel and shopped extensively in Fortinos.
Clean store...helpful employees...courteous checkes....
Felt like some fall of the bone wings
Always a line. They let certain people skip the line. Watched 2 poeple skip as the security gaurd i guess had some agreement with them. All while myself and my toddler waited in the cold. Next I order chicken from the hot table section. Supposed to get white meat woth the 9 piece got none. Went back and the gave me thighs again. Simple job figure out white and dark meat. Thrn again a line to pay. Overall I wouldn't go back as no where has lines expect zehrs
The best fish counter, fresh meat and deli counter, if you need special items check them out.
Grocery pickup... Why did we wait for lockdown to arrange curbside. This is great.
I find that zehrs is a beautiful store which is conveniently located. However, the quality of the produce is awful most of the time and the variety is not up to par with a lot of other grocery stores.
Poor inventory control ,lacks service ,long lines to cash out
Never overly busy, always lots of stock, fresh produce, lots of options, nice staff, clean, good hours.
I buy cooked chicken 9 piece good price Very tasty and filling
Good selection
I like that they discount their items when coming close to expire date. I can usually find at least one item per shopping trip.This helps with my budget.
If they didn't have a wine shop I would knock off a star or two because the food is overpriced BUT they do have a good selection of fresh produce.
Very organized location with regards to Covid. Still not a lot of mask wearers in Niagara. Maybe not mandatory there yet
My favorite grocery store
I can not believe that they are allowing people to walk around with no mask on this is so wrong
Clean, organized, good selections of everything stocked on shelves.
Lovely girl at the checkout!! Very friendly and personable wish I got her name!! The store is good, lots of specialty stuff but some items much cheaper at no frills!!
Good
Expensive but choices
Good selection high prices
I love the store .. but you need more cashiers ..and I was very disappointed in what you call "lean" ground beef ! .. it was so greasy .. I'm going to stick with the IGA or Storms for meat ..
My wife had a child a couple weeks ago. A beautiful baby boy. We named him "Zehrs" because I figured that I could get some cool discount or something by showing respect to this chain by naming a literal child after them. Lo and behold, I arrive with my child, and when I asked for a discount because of my son's name, I was told by the cashier that there is no discount and I'd pay for my items at their regular price. I take this to the manager and am told the same thing; no special treatment for my son. I'm really disappointed. I've been a loyal shopper for quite some time now and I thought that my cute little baby and his name would grant me some sort of special treatment. I guess they don't care! Now I have to go through the legal hoops of changing his name. Until then, we'll just call him by "Sobeys" and hope that there is some humanity elsewhere. Overall, great store. Has everything I need. Good prices, and I always love the fresh baked goods!
Great selection. Best place to get President choice products.
It's a grocery store, pretty much what you would expect.
Very clean. Store is open to the public
Just perfect, everything I needed at good price
Always friendly and helpful staff on duty a great place to find deals
To busy, not enough cashiers & I bought a salad that was just the waste the put in a container. It had the big hard stems off the lettuce willty and gross
Expensive
Good local grocery store. Prices are a bit high on some things
great layout and have done all they can to be covid safe
Nice decor and clean but that results in prices being a little higher than other places to pay for the decor. Variety seemed to be average for such a large store. Although part of the PC group of stores they do not price match but still accept PC points as payment.
Bananas
Nice big clean store with lots of selection, Lots of cashier's on hand to serve you.
Zehrs as a great lunch selection. Its good to the last piece
Too big. Hard to find anything.
First off yes store is clean and well organized...overpriced? Hell yes. Joe fresh part...clothing? Forget it...woman don't say Hi they don't offer to help...been like this far as I can remember they act like your bothering them. Self check outs? Forget it. Machine started saying a customer service person would be over...10 mins later nada. I had to gather all up wait in line and the cashier when I told her could of cared less. Had a special cake ordered as well here they made it a week earlier than asked...never even bothered to call...on day of my sons bday guess what? No cake. Unreal I prefer sobeys...foodbasic stores.
Clean, better selection and layout than most grocery stores.
Great grocery store with good discounts, and a wide variety of products (from original corn tortillas to gluten free and dairy free products)!
Always friendly staff and prices can be either really good or really bad.
Nice modern clean store.
Clean Bright Love shopping here Lots of 50% off deals
Always go for the chicken and wedges meal. Always so good
High prices, discourage the use of cash, slow service.
Good deals bakery is unreal
Good..staff was friendly
BIG, bright and very clean. A HUGE selection to choose from and very fresh. Also includes a little wine nook....one-stop shop.????
Very nice store everything very fresh but like all PC stores a bit pricey for seniors.
Have shopped there for years.. closely monitor the number of customers in store during this pandemic...well done Zehrs.
My issue is more with the pharmacy. Irregular billing and unable or unwilling to answer questions about price increases . I had a prescription that had a dramatic price increase , they blamed the insurance provider which I have found to be false . I have moved to another pharmacy that did answer my questions .
When I arrived at Zehrs this afternoon I was a little surprised to see a lineup at the door. I just needed one item for a senior but, I figure I would just have to wait in line like every one else. Luckily, the line went quickly and we were well entertained by a staff person sterilizing the grocery carts and offering them to the shoppers. He was wearing a funny mask with a great big smile on it and he made us all laugh. A great way to enter a store! People all were wearing their masks and politely trying to stay 6 feet apart. When the kind butcher cut a roast for me I went directly to the lineup for checkout. Two very nice ladies saw that I only had the 1 item and they generously let me go to the front of the line. I'm so proud of Welland during this Covid time. Most are trying their best to be diligent in taking precautions when they have to go out.
Be aware busy on weekends but management is attentive and even handed out treats during holiday long line ups! Friendly staff and fresh produce make it worth the trip.
Helpful staff. Great selection of produce. Prices can be a bit high.
Big store,wide aisles for avoiding people. Groceries,meat market , fish market and a drug a drug store are inside. Curbside girl was very helpful and even helped me shop for items I forgot to order online.
Convenient and super friendly staff.
Favorite place for groceries
Expensive, but they have the best produce of all the grocery stores in Woodstock.