Reviews of BC Ferries Departure Bay Kiosks (Bakery)

Dave

Our favorite way to see BCs treasures. Not overly priced, reasonably priced food and shops on board, and we got lucky and caught a Shamu sighting! Love the BC ferries!

Andrew Blount

Good service but takes a long time

Roger Wright

Small selection and overpriced.

Chris Leck

Nice little mall, good section of food, places to sit and charge your electronica.

Jacob H

Rude staff and no shade.

Nick Dyer

What happened to the smoking areas?

Carmie Dixon

Great variety

Shay Matters

Good service

Winston Bear

Terrible service never taking it again

Jesmina Biserovic

Great way to spend time before sailing but goods are pricey. Food places are decent...especially if you don’t want to eat in the ferry.

Katrien Prové

(Translated) If you have a lot of time ...... (Original) Als je veel tijd hebt......

Gaming Lab

Easy to get to and rather essential place

Jo Owens Murray

Artbyjo

Carmanagh Carson-Austin

Over priced! This is a commute, not a holiday. At least I will get some work done on my regular trips, good luck! The wifi is the worst. I need to load videos to do my work and the internet blocks all sites that stream anything. The food is gross. Most of the staff are very nice ????.

Mary Dyck

To expensive but the only way I can get there

Willie Hart

Staff friendly, ferry ride good, wish there were more sailings, reservations is a money grab, islanders shouldn't have to be penalized.

jared gee

The only good thing left about BC Ferries is the area in which they operate. BC is the greatest place on Earth but sadly BC Ferries is a joke, a disaster and a total monopoly. They should allow gambling and drinking on the boat. They would …

Lynn Chwartacki

Not like it used to be, many shops remain closed. Everyone was observing social distancing.

Brandi F

Another great ride. Loading was smooth and staff was very friendly. Ferry was clean and not too crowded.

Markus Mueller

The town is nice for a walk while you wait for the next ferry.

Claudia Bastien

Same old same old BC ferries ... Make sure to get there at least 15 min before hand for walk one or else you wouldn’t be able to get on

Alan Willing

Convenient and reasonably priced.

Christoph Krüger

(Translated) This is how the ferry terminals should be in Europe. Spacious, lots of seating while waiting for the ferry. Good free WiFi, delicious coffee, clean toilets. (Original) So sollten die Fährterminals mal in Europa sein. Geräumig, viele Sitzgelegenheiten, während man auf die Fähre wartet. Gutes Gratis-WLAN, leckerer Kaffee, saubere Toiletten.

Alex Sallta

Not so impressed with the service, prices and wait time!

Tara McKone

Amazing as usual. Will be back,.of course. Rocky mountain Chocolate soooo...

Npm Mpn

Helps ease of wait times to get a bite to eat, and stretch legs

Gloria Tremblay

Fantastic trip to the mainland

KG Rowe

I used this service all the time. 5 times a week. And think they have a great service and a great product. While the costs continue to rise the service is great. Never had a problem while in line or during the trip.

Chris Nielsen

I am embarrassed when people from other countries come and see that on our only ferry across they serve only fast-food / hospital food and everyone on the boat has to smell it and be nauseous the whole time.

엄은미

(Translated) People who have the excitement of leaving are going to die. (Original) 떠나는 사람의 설레임을 가진 사람은 다알겁니다.

Gerald Dahl

Bad service, rude ticket sales lady and then robbery for food!

Christopher Friis

The term organized chaos comes to mind

Justin Woolley

I liked the ferry experience. Had a great time on my way back from a concert in vancouver on the last trip of the night.

Yvette A

Was good didn't have to wait to go to the Island but had a 2hr wait on the way back. But they have some stores and places to eat while you wait.

Heather Stillin

Great experience except for the guy at the gate made a rude comment about which province we were from when we asked a question. He actually made a point of yelling it over to his coworker oh they’re from Alberta that’s why they don’t know.

Jegook Lee

Have to wait at least 2 hours on a summer day to get on board

Ben Lance

I liked it but could be more spacious

Nikov Mayhemshky

They’re kiosks...at a ferry terminal. I got ice cream. Nanaimo bar flavour. It was delicious.

Thomas Silberer

(Translated) Not too expensive :) (Original) Nicht zu teuer :)

Hannah Peek

Quite crowded, but the ship is big enough to have lots of people. The waiting rooms are really small though. They have water bottle filling stations.

Patrick Pracht

Very nice

Mike Fournier

The ferrie is kind of expensive but you can't swim to the island. There is a resteraunt and gift shop on board.

Olivier Turcotte

(Translated) Functional (Original) Fonctionnel

Bobby F Parihar

Epic ferry staff always!

David Porter

They let me in a boat!

Justin Farrugia

Bc ferries is awful and everything is over priced

Lyn and Dwayne Roach

The bathrooms are always in need of cleaning. Otherwise they are organized and have not sunk me and my car yet!

Leo Veroude

I think booth staff and boat staff really need to work on smiling and being cheerful, I shouldn't feel like I am a nuisance to them, without passengers, they don't have a job. Oh but wait, people need the ferries, so they can be as cold as …

Zabush Regev

(Translated) effective (Original) יעיל

Alan Christensen

It's a seasonal display spring and summer

Karine Fortin

(Translated) Nice service offer. Frequent and punctual departures. The website has a few gaps but we were able to make our crossings by arriving an hour before departure. …

D. James C.

Getting expensive

Scott Murray

Walk on - Walk off no problem on a May long weekend

Paul VB

Over priced knickknacks. I guess if you're a tourist it's interesting.

Glenn Kemp

Interesting shops to visit while you wait for the boat.

Robert Chernish

This is an essential service and a very important business in B.C. that serves millions of people who need essential travel services. It is truly world class.

Eriika Shayy

Cool winds and it's nice view

Andrew McBride

Location is convenient; the price is not.

jaetendo gaming

Fun ride on time would ride again

Sabur Ahmed

An extra ordinary scenic view at this location.

maryleen laycock

Loved it..staff was very friendly and helpful..

Barry Price

A bit congested, but lots of shops and coffee bars.

Tristan Schulze

Why are there so many waits and prices so high? Traveling from the island and back is getting ridiculous with all these charges and new rules.

CKC Z06

Very clean and organized and great view.

Dave Sutherland

Something to do while you wait for the ferry.

Vernon Brewster

Karma cafe wraps recommended.

Michael Hopkins

Great customer service. Got us through on time.

Andy Aras

A variety of shops for you to peruse while waiting for that ferry boat that you just missed....

Leona Thom

Too many sailing waits.

Marcus Shaughnessy

Good

Al Kix

Overpriced, but you have to do it.

Kelly Marshall

Fantastic easy access stores go shop in while you wait.

Allan Weiman

I love BC ferries

Don Mackenzie

Terrible lineup miles long make sure you pre book 148.00 one way 2 adults 2 children small car ..sick can't afford to visit my own country would have paid less driving down to Vegas and back

Black Fox

Friendly staff providing contact less transactions.

Ali Kia

Super expensive, but to be expected

Marcia Dryburgh

Outside eating area , inside gift kiosks and fast-food ,lots of choices with sitdown eating areas too. Washrooms

Andreas Lerch

What trash service, waited an hour just to get to the booth to wait another 3 hours. Unorganized no communication from attendants to passengers. Random people walking around and getting out of their cars to ask what’s going on. Than the …

Paulette Walker

To costly and to much clothing and jewellery cant walk with hitting something or bumping into customers nope not my favourite spot

morena ferro

Super convenient. Super organized

Vancouver Ski Bum

There's not much to do here. Could use some food and drink areas. The twassen terminal is the best one and the others should catch on. Staff on the ferry were rude. Told me I couldn't use the free condiments unless I paid for something, after my ferry ticket cost 100$. Bogus. Just too expensive anyway.

ali haider

Very nice ???? ???? ????

Amit Sapir

See my last reviews on them. horrific securty manger in departure bay

Lee de kock (FunkyLee)

They've done a lot to improve and are even taking debit now... Not that you have any other options.

paul bacon

Smooth sailing. An adventure while traveling. BC ferries do a great job of everything.

Steven Aspinall

Awesome service

Наше життя і досвід в Канаді

Beautiful

John Newman

Come early. Only 2 open on Saturday morning

Stephen Mackie

Highest robbery?

Sylvie Courtemanche

(Translated) Clean and with a nice waiting area (Original) Propre et avec une belle aire attente

Mitch veitch

Coming over to the island in my truck was fine. Heading back they the lady decided I was half a foot too long so I lost my reservation and had to pay an extra $100 double standard much?

Sean-Lynette oliver

Bc ferries , it's what you usually get from the tick kiosk a grumpy old bag lol just kidding they are friendly happy folks that seem to enjoy there job , you don't have much choice if you want to get to and from the island with your …

Mohamed Mohamedy

Love that place

Roxanna Petrie

Didn't have to wait long

Travis Theisen

Beautiful views and comfortable.

A J Cuzz

Im leaving Nanaimo

Oun Live

Great ferry ride

Frater Novac

Tacky but a few nice finds

Yana & Lois

Not enough ferries!!! 6hrs wait is ridiculous..

Matthew Laws

A little pricey - $100 for a car and 2 passengers. Fantastic service though and amazing service on board.

Old_Man Big_mouth

Over priced, takes forever and had to listen to a loud ac unit the whole trip. A bridge would be far better.

Bob Webster

It didn't sink...

The304krew

BCferries is a joke over priced monopoly

dennis quick

Clean and fast loading.heelpful staff

Elisabeth Gelb

Good place to stretch your legs and get coffee and snack before the ferry crossing.

Laura Gill

Everyone is always so helpful and friendly. Just wish it wasn’t so expensive to travel.

Bobbi-Jean Millwater

The ride is always smooth

Dean Janssen

Expensive

James Wiens

If you're waiting for your ferry and have time to kill, this terminal won't disappoint you! …

Alexandra Laviolette

Great ferry terminal, friendly workers, great little kiosk mall especially during the summertime. Plus there's a Rocky Mountain Chocolate shop here!!

zana najar

Nice market there .

Jesse Wheeler

Does not really need a review? I pay for boat, I get on boat.

Farhan Hafiz

What an awesome experience. Very smooth and easy process. Very clean and well maintained ferry. And the journey is peaceful and relaxing.

Don Ball

Why the bid wait... And so expensive.... Gzzzzzz Poor managment

Cvgjj

It is what it is ..

mike hensen

Shared a journey to a friends place

Ken Seabloom

Typical big terminal venue for BCF

Taylor C

It is a place you wait for the ferry, nothing real special. Bathrooms in this area are well maintained.

Zora

What's the point of expensive reservation tickets if we are being turned away for not being exact 30min ahead of time? We were told to drive back to Victoria if we want to go back to Vancouver because the ferry is full.

Marcel Bouchard

I've been doing it for 13 years. But this year so far has been a lot better. But it's mostly about seen Wales. I would really like cheeper parking, it's still almost ???? dollars to walk on and parking a a week . Than my wife has to pick me up . I can't reserve cause I don't know with work when I'm getting off on Friday's.

Awbbie

Overpriced but eclectic selection.

Google Guide

Great place to pass the time as you wait for your ferry, especially if there is a delay. Great for walk on passengers. Makes things more comfortable and convenient for families too, with the playground. #letsguide #covid

David Cliffe

For how many people are travelling.. You think that the price would be cheaper? I'm local and felt like a tourist $$$

Michael Anderson

Eventually you have to take the Ferry and that bites...

Martin Hudec

Not too bad, reasonable prices...i wish there is more food

Jeremy White

Transit is always an adventure

Jaziel Nunes

(Translated) Excellent crossing on BC ferrie. Lots of good structure. (Original) Excelente travessia no BC ferrie. Muita boa estrutura.

Nick Otten

(Translated) With this excellent transport there is an extra opportunity to travel between BC and Victoria Island completely relaxed. (Original) Met dit prima vervoer is er een extra mogelijkheid om geheel ontspannen tussen BC en Victoria Island te reizen.

thomas zwirn

Very nice experience. Nice time going to Nanimo.

cheryl noble

Always a great time

robert kirk

It's just fine.

Peter Gill

Just wish it wasn't always busy and they had more options for waiting

Yard Plots

The customer service staff always do their best

Zachary White

Been on BC Ferries many times per year for over 20 years and the kiosks have gone from a few stands to full on restaurants and shops in a very nice area. Busy but never crowded.

Karen Forshner

Funky stuff. Fun.

Todd Engel

Only available to ferry riders which sucks. Greyhound passengers are NOT welcome which is just ignorant and unwelcoming. This weird policy is enough to keep me from ever returning

Erek Tymchak

Has all the overpriced tourist souvenirs. Who needs $40 socks? I would rather have ferries that ran on time and with lower fares.

Marga Currie

Vancouver Island

Ken Halin McKay

Many people have a problem with BC Ferries rates. We found it a bit expensive...So we paid with loonies and toonies! All in all other than that everyone was great and professional!

Richard James Milne

Very clean, well run Ferry Terminal in Nanaimo that runs to west Vancouver.

Arlene Touchie

Friendly, helpful staff

David Clarkson

Quick service. Well organized.

Johannes Betzinger

I liked it a lot.

A J

They could have more shops in the terminal. It's an okay place.

Margarita Figueroa

(Translated) Have breakfast on the ferry. (Original) Desayuna en el ferry.

Satveer Dhillon

Its easy to be on board with semi, truck length required at booth or they will measure i said 73 feet and they measured 72. Wait until ferry comes and all good.

Mitchel Claypool

Travel out of here often make sure you arrive early so you don’t miss the cutoff

Dave Copeland

Over priced. Employees look annoyed to be having to do their job.

Jean Hill

Well organized

Sig McKone

3 slices of the worst cheese pixza and a cand apple. 30 bucks. Rectal violation. Now sit back and enjoy my 3 sailing wait.

Jess H. Brewer

Best of the ferry terminals, IMO .

Peter McLorg

Simple touristy selections outside the terminal and inside the terminal for food type items. Prices are on the higher side of reasonable.

James Milne

Over priced compared to Tsawassen terminal but still a welcome change.

Jeff “Humanaut” Welch

Friendly service

Emma Jane

Lovely always .

TKP

Nice place to kill an hour waiting for ferries. Wish the Horseshoe Bay terminal was more like this.

Rushdi Diab

Wow amazing trip

Rob Deighton

It's the only way to the island

Flowers

This was one of the highlights of our holiday to be honest. Very professional service, amazing food (Best Fries all holiday) on the crossing. Lots of seating and absolutely amazing views!!

Nancy W

Gorgeous ride! Relaxing and beautiful views. Love the ocean!!!

A Hoss

Never had a problem

John G

Expensive but it's just what it costs to transport your vehicle. Ferry was comfortable and loading and unloading were incredibly efficient considering how many cars they carried. An enjoyable part of the trip to Vancouver!

Margot Allen

Love this place cool little kiosks

Mike Lim

Would like to see more local crafts pottery jewelry or wood workers like at Duke point

Reggie Love

Well organized. Food was fairly decent as well. I've been lucky when traveling and have been successful everytime I've used the ferries. Waiting for some extremely long hours (6) but with wifi and and a long nap it ain't too bad.

Amber Cruikshank

Very convenient. Hate lines.

rez t

Expensive and most time a long wait. Reservations system is a joke. No doubt that in this gorgeous place the ferry ride is amazing , but compare to price they charge I call it a poor system.

G Kurtz

Over priced.

Anthony Callery

Need to let travellers know when a sailing is full when purchasing a ticket. I had to wait over 2 hours for another sailing. Staff not helpfull

Trackman 92

Couldn't have gone smoother

Jennifer York

Always a good ride across

Eileen Garvey

On the Bus

Christine Wagner

(Translated) Everything was there, what you need to wait. Bad wifi. (Original) War alles da, was man zum warten braucht. Schlechtes WiFi.

Karen Hunter

Good service

Matt R Knez

Stuff is always overpriced at these locations

Charles neufeldt

Needs way more sailings it shouldn't be that hard to catch a ferry.

Miranda Christensen

Make sure if it's a week day to pre reserve your ferry

Derek Cee

I take the ferry to the island about once a week for work and usually stop in at the kiosks while we wait to board the boat. Although there is not a huge selection of stores and/or restaurants there is a Starbucks, a couple other places for …

Robin Chester

Great ferry ride, lots to choose from for lunch or snacks

Alex Barros

Service is not commensurate to what people are paying.

Joanne Noble

Clean, safe, comfortable surroundings

Sebastian Trautendorfer

(Translated) Fast transaction and very nice staff. We were also able to switch to an earlier ferry at short notice. Only the WLAN on board leaves much to be desired. …

victoria smith

So expensive but the furbabies love the trip

Lacey Maryann

It gets you to the island

Andrew Sawyer

This place is a desert for those of us that like to have options for food that are something other than plastic triple O’s meals.

Mark da Silva

Friendly

Tracey Fietz

Friendly, helpful staff

Cathy Larson

Just cool stuff.

Barry N Jones

They finally take DEBIT cards

Terry Johnson

Love going on the BC FERRIES for a little ocean cruise...

Travis Barsy

Friendly staff!

Pete Brietzke

Got on with minimal wait and right on schedule .

Island Guy

It is always a constant ferry wait does matter what day and good luck getting a reservation even days in advance.....

Marcel Duquette

You can buy a few trinkets and snacks but it's not cheap.

Bill Dixon

Interesting selection of tat. Food prices are too high.

Ralf Schroeder

Very nice and polite hard working

Peter George

Very well kept. Nice work people..

Tarina Rissanen

Because the ferry was a little late due to high traffic volume, my wait upon arrival was only 5 minutes!

Martin Blackwell

Very helpful

Leon T

Have nice little area for dogs to exercise.

Christine Kain

(Translated) It's ok if you want to pass the waiting time until the ferry leaves. You can eat or drink something, there are souvenirs and sweets, and there is also a public toilet. (Original) Ist ok, wenn man sich die Wartezeit bis zum Ablegen der Fähre vertreiben möchte. Man kann etwas essen oder trinken, es gibt Souvenirs und Süßigkeiten, außerdem eine öffentliche Toilette.

Keith Scott

Unbelievable. Great service

jessy craik

Convenient.

Sean Fewer

Awsome people working there and the ferry ride was awsome

Duncan Parralhe

I used this service 4 times a week. And think they have a great service and a great product. While the costs continue to rise the service doesnt. Had had a problem while in line and during the trip.

Gord MacKay

The few food kiosks at the Departure Bay ferry terminal have a decent selection of quick snacks to choose from, but the lineups are usually time consuming considering there is normally only one server at each kiosk. If you have parked your …

Bill Bridge

Could be so much better with a little effort. Not enough service yet. Load level signage on highway way wrong compared to reality.

Michael Kehl

Credit car machine dialed quickly, ticket was handed in a timely manner and lane directions was on-point with a thank you as I rode off. Would definetly purchase from this ticket window again.

Kim Kuntlegger

Lovely

Wanda Harley

Decent prices and selection.

Jenni Altenburg

2 hour sailing wait being at the terminal 4 hrs and not being able to smoke anywhere on the property is crazy but if you bring your ticket, you can go for a walk along the ocean.

The Review

Ferry wait times can be annoying. They need a better way to prioritize vehicles. People trying to merge to lines. Not enough food stalls or vending machine choices. Maybe they should look into these shops

Ute Schuhmacher

(Translated) Yes, very nice to pass the time. Ital. Ice found. In the high season we got the second ferry without a reservation. Waiting time about 1.5 hours (Original) Ja, sehr nett um sich die Zeit zu vertreiben. Ital. Eis gefunden. Wir haben in der Hochsaison ohne Reservierung gleich die 2. Fähre bekommen. Wartezeit etwa 1.5 Std.

Hakim Shaw

Very nice and clean ship . On time friendly staff. Good food

Darren Mogg

well organised high quality staff...nice to see what decent wages can buy

Thomas Couture

Very well organized. Was on time for me

Verona Bakajic

Confusing

Thumpin 426

A few gift shops inside and a place to grab some food while waiting for the ferry.

Luca Hoffmeister

Theres a Starbucks

Bonnie Kirkham

What can I say, good old reliable and expensive.

DJAL LNRD

Food and lots of stuff inside get out of the vehicle. You won't regret.

Lin Kidman

Just what you expect from a ferry.

Frank Sheridan

Great terminal facilities.

Didi I.

(Translated) Airport with nice kiosk, decent snacks, souvenirs, nice view along the coast possible (Original) Flughafen mit nettem Kiosk, ordentliche Snacks, Andenken, schöner Blick entlang der Küste möglich

Tuvshinjargal Batjargal

I want to ask what is the point of paying extra for reservation? Still waited like everyone else without reservation. To me reservation means i got the spot for my car so i dont have to wait 120 min like everyone who just come to line up.

Ella Paul

Had no sailing wait.

Ian Hiker

Friendly service

Jesse Williams

Bc ferries is the biggest ripoff next to ICBC

Kevin Lewis

To long waiting and no amenities .#washroom snacks unless your lucky and get to park close to one of two in the whole depot

Leslie Dubiellak

Very little .

Norm Shokal

Just bad service

Roger Andersen

Very nice

Ruff Madill

Nice helpfull people

Rosie Paskar

Amazing trip, crew friendly and courteous!

Kyle Wohlgemuth

Always a nice environment to be in when traveling. Everyone has a smile and greets you with a hello.

Angela O'Donnell

Beauty of the ocean

Dean Cadotte

Not bad for being on time

Jacqui Bell

Good service but be prepared to wait if you haven't booked.

Jonas Gray

Way to busy far to expensive and no where to smoke it feels like you're a prisoner

Hammond H

Quick and easy

Kelly Tompkins

Wondering why if they are going to start serving alcohol on ferrys why can't we have a smoking area

Sheila Pavcek

Seems to be busier and busier every year

Rob Siebert

Good, fast service. Surprised? Me too.

Karin Magerkohl

(Translated) Just great fun and only way to get to and from Vancouver Island (Original) Gewoon top leuke en enige manier om naar en van Vancouver Island te komen

Melanie Shigeoka

Well organized, can get in and out really fast.

Ruediger Eddicks

(Translated) We had pre-ordered the ferry from Victoria. The embarkation in Nanaimo-Departure Bay! was trouble-free, the crossing to Vancouver very pleasant. -10 years before the ferry were much smaller. Rüdiger Eddicks. (Original) Wir hatten von Victoria kommend die Fähre vorbestellt.Das Einschiffen in Nanaimo-Departure Bay! war problemlos,die Überfahrt Richtung Vancouver sehr angenehm.-10 Jahre zuvor waren die Fähre bedeutend kleiner. Rüdiger Eddicks.

dave kilner

Very very expensive

Lisa Mohamad

Love the ferry ride! They even have a little play area for kids. So much fun. We got to see a whale, too. Really expensive for a large family but worth it????

nathan fuchs

Every ride is stress free with great food and scenery!

Sebastian Johnson

What a joke of a company no smoking in your car or anywhere on bc ferry property .Being the only way to get your car to the island . As a company they have far to much controll

Hi Hiihi

5 stars BC Ferries Departure Nanaimo

Wstcoast Can

Not too over priced

Remon Hanna

Some of the older ladies selling the tickets should just retire and be miserable at home!

Roméo Di Liello-Roberge

WARNING! Even if you do have a Reservation! Your pace is not reserved! Manage as a monopoly. Customer service worthy of a monopoly! Reservations are useless besides boarding to the boat first. For our return from Tofino, they made us miss …