We have all the opinions of real people like you who consume the services and products of Boulangerie Patisserie Montebello (Bakery) in the territory close to Montréal-Nord (Canada).
At the moment the business has a score of 4.1 stars over 5 and this score was based on 127 reviews.
You may have noticed that its rating is very high, and it's founded on a high number of feddbacks, so we can think that the valuation is very reliable. If people have bothered to evaluate when they've done well, is that it works.
As you know, we do not usually stop to give evaluations when they are correct and we usually do it only if we've had a problem or issue...
This Bakery is included in the category of Bakery.
(Translated) This is the best bakery. (Original) C'est le meilleur boulangerie.
Great bakery even though I wasent from the area
(Translated) The best pizza in the world. (Original) La meilleure pizza au monde.
I was very disappointed with the latest cake that i ordered.. it was very overpriced and did not look like what i had initially ordered... they didnt even care when i called... i would have never paid for this cake if i had picked it up myself... pretty livid considering i had bought many cakes in the past...
Best bakery ever, love the food and the service!!
My first experience and will most probably be my last. I went to the bakery today, with one person ahead of me. Despite having several other staff there, I was only greeted and served once the client ahead of me finished and paid for her order (approx 15-20 min wait). I purchased 2 baguettes to enjoy with some home made chili I had made for this evening's dinner. Disappointingly enough, the baguettes were rock hard. My fiance was shocked when I told him it was "fresh bread" from the bakery. You could literally pound the bread on the counter, and it was solid. If a bakery can't get a simple FRESH baguette right, what gives me confidence in their pastries and dessert?
Delicious bread!
Delicious cannolis & mini pizza , the tomato sauce on pizza is perfectly seasoned ????
Good selection of fresh pastries
Lots of options, tasty cakes for every occasion. Service is good and prices are very unexpensive
(Translated) I ordered humpty dumpty pop cakes 5 days before the date and the results were more than I expected ???????? thanks (Original) J'ai commander des cakes pops humpty dumpty 5 jours avant la date et les résultats étaient plus que ce que je pensais ???????? merci
(Translated) Excellent Italian bakery / pastry. Serves cookies, cakes, éclairs, cabbage and other specialties in addition to small pizzas and sandwiches. Their breads are fresh and delicious, definitely the best value for money in town. We don't go there for coffee, but they still serve espresso, latte and cappuccino to accompany almond croissants, pains au chocolat or danishes. The new room is larger, more airy. The decor is modern and small tables have been set up. I highly recommend their pains au chocolat (even better if you reheated it). To try for lovers of Italian pastries and puff pastry of all kinds. (Original) Excellente boulangerie/ pâtisserie italienne. Sert biscuits, gâteaux, éclairs, choux et d'autres spécialités en plus de petites pizzas et sandwichs. Leurs pains sont frais et délicieux, définitivement le meilleur ratio qualité-prix en ville. On n'y va pas pour le café, mais ils servent tout de même espresso, latte et cappuccino pour accompagner les croissants aux amandes, les pains au chocolat ou les danoises. Le nouveau local est plus grand, plus aéré. La décoration est moderne et de petites tables ont été aménagées. Je vous recommande chaudement leurs pains au chocolat (encore meilleur si vous le réchauffé). À essayer pour les amateurs de pâtisseries italiennes et de pâtes feuilletées en tout genre.
Pricey
(Translated) Good trip (Original) Trip bon
(Translated) Be careful if you are going to choose a cake because it may be that 3/4 of those you see in the display refrigerator have already sold (Original) Faites attention si vous allez vous choisir un gâteau car il se peut que le 3/4 de ceux que vous voyez dans le réfrigérateur présentoir soit déjà vendu
We ordered a Paw Patrol cake for my son's 4th Birthday. We were so pleased and surprised at how it turned out. The cake was decorated beautifully and tasted amazing. Thanks again
(Translated) Wowwww great baked goods at a good price. (Original) Wowwww d'excellentes pâtisseries à bon prix.
I come from Chomedey Laval to buy food here. Bread, Pizza, Pizza dough, Pastries.. You name it, it's all great.
(Translated) Everything is good there! I recommend this pastry! (Original) Tout est bon là-bas! Je vous recommande cet pâtisserie!
Very bad customer service.
Delicious. Good service
A great Bakery. We are addicted to their cakes and desserts.
Pizza doe is really good
Baked goods and imported Italian products make this place feel like home. Impossibile to pick just one thing! You will love everything about it.
(Translated) If only we had the option to put 0! Terrible service !!!! We ordered a birthday cake for my mother and when we went to get it the day after, it was dry and very hard !!! As if it had been done several days ago and nobody had bought it. Part of the cake was not even completely covered by icing, they only put canned peaches while we asked for fresh fruit and there was no taste! My mother went to bring him back and the manager did not even apologize and began to give the attitude. Worst EARLY birthday cake and service to be avoided !!!!!!!!!!!! (Original) Si seulement on avait l'option de mettre 0 ! Service exécrable !!!! On avait commandé un gâteau d'anniversaire pour ma mère et lorsque nous sommes allé le chercher le jour d'après, il était sec et très dur !!! Comme s'il avait été fait il y a plusieurs jours et que personne ne l'avait acheté. Une partie du gâteau n'était même pas complètement couvert par le glaçage, ils ont mis que des pêches en conserve alors que nous avons demandé des fruits frais et il n'y avait aucun goût! Ma mère est allée le ramener et la gérante ne s'est même excusé et a commencé à donner de l'atittude. Bref PIRE gâteau d'anniversaire et service À ÉVITER !!!!!!!!!!!!
Beautiful ambiance and always cirdial.
A.m.a.z.i.n.g
VERY DISAPPOINTED! my daughter's wedding, we ordered a cake and we didn't have the right filling as we ordered!!! IT WAS FREAKING DISCUSTING!
delicious
(Translated) I love this place very clean and very fast and impeccable services (Original) J'adore cette place très propre et services très rapides et impeccable
Good eats, great pizza!!! OMG
First time I ordered from them. It was a number cake Ferrero Rocher. I read some reviews that it was dry so I was skeptical at first but the cake was absolutely AMAZING. We were a group of 16 people and everybody asked me where I got the cake from because of how good it was. I dont post reviews that often but this definitely deserves a 5 star one.
The best canoli in town !
(Translated) terrible service. I have never been so mistreated. i travel all over the world and am very cordial and peaceful. I arrive to pick up an order for $ 165 two hours before scheduled service. Greeted very coldly they did not have the breads originally ordered. no problem I wait peacefully for an hour and a half and then gently ask if I can use the toilet. the lady / owner seems offended and refuses. a human being in the slightest sense would have refused the order and left immediately. I give you $ 165 I wait an hour and rudely deny a pregnant woman to use your bathroom because your policies are only employers. I left with my three packs and I swear to you I would never put my foot there again. knowing how to live that is priceless. kindness too. vrm sorry that people are still so basic these days. (Original) horrible service. J’ai jamais été si maltraité. je voyage partout dans le monde et je suis très cordiale et pacifique. j’arrive chercher une commande de 165$ deux heures avant le service prévue. Accueilli très froidement ils n’avais pas les pains initialement commandé. pas de problème j’attend pacifiquement une heure trente et après je demande gentillement si je peux utiliser la toilette. la dame/propriétaire semble offusqué et refuse. un être humain moindrement censé aurait refuser la commande et serais partie sur les champs. je vous donne 165$ j’attend une heure et vous refuser de manière impoli une femme enceinte d’utiliser vos toilettes car vos politiques sont seulement les employers. j’ai quitté avec mes trois paquets et je vous jure plus jamais je mettrais mes pied là. le savoir vivre ça pas de prix. la gentillesse aussi. vrm désolant que des gens soit encore si de base qualité de nos jours.
(Translated) We ordered a cake from Pâtisserie Montebello for our son's baptism. It was delicious and beautiful, exactly what we asked for! (Original) Nous avons commandé un gâteau à la Pâtisserie Montebello pour le baptême de notre fils. Il était délicieux et magnifique, exactement ce que nous avions demandé!
The owners are absolutely rude , and dont give 2 Shhit about theie costumers. They keep their products for more than 2 weeks on the display fridge, you can see how their cracking.
(Translated) First and last visit to this place ????Bad experience with staff., One., They didn't want to give me my Original invoice., They wanted to give me a handwritten version ????. From two I paid for two apple turnovers and of course they let go without my turnovers because according to them I never paid. And of course I didn't have an invoice to prove it. I argued with the manager of the moment to finally find a solution but no, she seemed to be in a hurry to close the pastry shop. You're welcome, I will always ask for my original invoice from the start to avoid confusion. Its will teach me. (Original) Premiere et derniere visite a cet endroit ????Mauvaise experience avec le personnel., De un., Ils voulait pas me donner ma facture Original., ils voulait me le donner une version ecrite a la main ????. De deux jai payé pour deux chausson aux pommes et bien sur ils mont laissé partir sans mes chaussons car selon eux j’ai jamais payé. Et evidement j’avais pas de facture pour le prouver. J’ai argumenté avec la responsable du moment enfin de trouver solution mais non., elle semblait etre pressé a fermer la patisserie. De rien avant, Je demanderai Toujours ma facture originale des le debut enfin d’eviter toute confusion. Sa m’apprendra.
amazing bakery with a large selection of bread and pastry’s , overall definitely my new favourite bakery!
Nice, staff.
We can't thank you enough for the most beautiful birthday cake it was just perfect ! The cake was fresh and totally delectable ,the whole family was so impressed ! For sure I would recommend you to any family and friends! Thanks for making the party just perfect.
Love love their cake and sandwiches
(Translated) Very good pastry (Original) Très bonnes pâtisserie
Good selection of fresh baked, cake selection tion is good too
Nothing like home
(Translated) Everything is good, fresh. Very good service. (Original) Tout est bon, frais. Très bon service.
We ordered our wedding cake from them and everyone loved it! The cake was pretty looking and tasted amazing: not too sweet but just enough
Wanted to order a cake Been calling for a week and email. Ended up for them finally answering back saying that I needed to order 1 week in advance......like answer the god dam phone
(Translated) Pizza really good tomato (Original) Pizza au tomate vraiment bonne
Called for cake for My daughter birthday and was asked to send an email, it's been to weeks and I have not received a answer or call. Judging other reviews and on how unprofessional it is not to give your clients the time of day. I'm definitely not going back
BEST BAKERY IN MTL !! The pastries are amazing, the cakes are fantastic and beautiful as well. The BEST tomato pizza I have ever had???? delicious.
(Translated) Pastry with a large selection and it's delicious (Original) Pâtisserie avec un grand choix et c'est délicieux
Excellent food and service
(Translated) I have been going to this patisserie for many years and had always been satisfied until recently. I have noticed that since they moved from local the pastries do not taste as good as before. Funny to say, but they seem less fresh and they taste like a refrigerator. I tried to buy several times thinking that maybe I had just been bad luck until now but still the same disappointment. This review is for cakes and pastry available in store, maybe the cakes ordered are better. The place and the service are good. Too bad the quality control is diminished. (Original) Je vais à cette patisserie depuis de nombreuses années et j'avais toujours été satisfaite jusqu'à récemment. J'ai constaté que depuis qu'ils ont déménagé de local les patisseries ne goûtent plus aussi bon qu'avant. C'est drôle à dire mais on dirait qu'elle sont moins fraiches et qu'elles ont un goût de réfrigérateur. J'ai essayé d'acheter plusieurs fois en me disant que j'avais peut-être juste été mal chanceuse jusqu'à maintenant mais toujours la même déception. Cette critique s'adresse aux gâteaux et patisserie disponibles en magasin, peut-être que les gâteaux commandés sont meilleurs. L'endroit et le service sont bons. Dommage que le contrôle de la qualité est diminué.
So disappointed with the customer service!
(Translated) Very good pastry with a small espresso on the terrace hummm (Original) Tres bonne pâtisserie avec un petit espresso sur la terrasse hummm
(Translated) The best ???????????? (Original) La meilleur ????????????
ordered my birthday cake, they did exactly what i asked for and it tasted so delicious. highly recommend, overall a good experience.
Our wedding cake was delicious and very beautiful thanks to Jennifer and her team who collaborated nicely with us to create our cake. The mini-pastries were also very good and the macarons are outstanding!
(Translated) I am satisfied with the service offered. I am used to this pastry shop where I buy all the breads and its cakes, congratulations to the good work. Thank you. (Original) Je suis satisfaite du service offert. Je suis une habitué de cette pâtisserie où j’achète sour tout des pains et ses gâteau bravo au bon travail Merci.
They make nice cakes and sweets
The cake it self. I'm not exaggerating when I say we spit out the cake from the first bite because we simultaneously did. The glaze was extremely biter. When I tried to remove the glaze, a red color stain was everywhere (spouses, fingers and for one clothes) for few days. Even after I tried to wash it off. The inside cake didn't taste anything except for the ricotta and even that wasn't the best I've tasted. The cake they gave me tasted like watery milk with little touch of sugar, some what of ricotta and biter glaze. The cake finished in the garbage. A family member went out and by another cake (That was frustrating) I've send an email stating the situation and no answer a month later. I guess they have their money and doesn't care about client satisfaction. For a pastry that host grand events, I don't understand. Do I have to believe that my order wasn't grand enough for them to give me a decent cake ? I seriously thought that I would love their cakes. I've been following their Instagram page for a few. Ordering it self and everything surrounding it. Everything went OK when I placed the order. Polite welcoming . I've made few changes via email and had to call to make sure they've received it because no answer was provided via mail although they say to contact them via mail. The day of the delivery, I called them to know if the order was ready for pickup. Now when I think about it, it was odd. When the young lady brought out the cake, I wasn't " wow'ed " by it, but it looked ok. Not enough to say yes when she asked me if I wanted her to write something on it. Have to say that when my mom saw it, the first thing she said was, " What's that? The cake looks cracked". It wasn't really, but the finishing look made it look kind of cracked. It goes without saying, but I don't recommend that place. Do not be fooled by their pictures like I was.
So I should probably start by saying THANK YOU to Jennifer and the team at Montebello!After a lot of research and tastings we decided to get our wedding cake done here and we are repeat customers eversince at Montebello because of the following reasons. The cakes are so good! The are not loaded with sugar( a lot of bakerys make sugar filled cakes to compensate for the lack of taste and you can't even finish a slice because it's so bad????) , they are the perfect balance of cream fruit and cake. We always get the Ricotta cheese with blueberry and straberrys and they are appreciated by all our guests! The one in the picture with Olivia written on it it was a great hit aswell, mango, pineapple and Ricotta !As you can tell by the pictures, there is a lot of effort in these cakes, they look amazing! They also have great Bread, focaccia and small pizzas! Give them a call and they will become your go to bakery!
The most wonderful family of bakers. Amazing creations every time!
(Translated) I was more than satisfied with the product the price is worth the quality of what you receive, the cake is magnificent it has an extraordinary taste. Nothing to say I recommend eyes closed. (Original) J'ai été plus que satisfaite du produit le prix vaut la qualité de ce que vous recevez , le gâteau est magnifique il a un gout extraordinaire. Rien a dire je recommande les yeux fermé.
(Translated) very clean (Original) tres propre
If I can give a zero star I would definitely give the 0 stars I ordered a cake for my daughter first birthday It was on a Sunday I told the lady on the phone that I will pick up the cake between 2-3 o’clock she never mentioned that they close at 3pm I start calling around 2:45 no answer sometimes it was busy and some times no answer. I arrive there at 3:08 everything was closed à random woman told me they left 20 minutes ago!!! I left messages on Instagram Facebook and on the phone no one took the times to call back or answer or even apologize so rude and irrespectfull Thank you for ruining my daughter first birthday!
(Translated) Really delicious and at a good price ... (Original) Vraiment délicieux et à bon prix...
Tasty break if you eat them early. He does cake but not the best one. Needs to improve them
(Translated) Want to order a cake that's out of the ordinary? Do you want to order a cake that your guests will be pleasantly surprised? Want a cake that looks good on the outside but also tastes good on the inside? Do you want great service and price? So the answer is Montebello! A + (Original) Tu veux commander un gâteau qui sort de l’ordinaire? Tu veux commander un gâteau que tes invités seront agréablement surpris? Tu veux un gâteau qui est beau de l’extérieur mais qui est aussi bonne de l’intérieur? Tu veux un excellent service et prix? Alors la réponse c’est Montebello! A+
Really disappointing customer service from was supposed to be one of the best bakeries in Montreal. A birthday cake was ordered on October 25th for November 28th and when we called, they said it wasn't even prepared. I don't understand how a whole month wasn't enough. If more specifications were required, a little follow up with the client would have been necessary. When confronted about it, they were really unprofessional and didn't want to admit the mistake and they were really rude about it.