You will see the feddbacks of real people who are purchasing the services of Costco Wholesale (Bakery) near to the territory of Langley (Canada).
Now the firm receives a rating of 4.3 out of 5 and that score is based on 127 reviews.
As you can read, its rating is very good, and it's founded on a very high number of reviews, so we may be pretty sure that the rating is very credible. If there are many people who bothered to evaluate when they are happy with the business, it works.
As you know, we do not usually bother to place scores when they are positive and we usually do it only if we have had a problem or issue...
This Bakery is classified in the category of Warehouse store.
Friendly staff, Covid-19 measures in place. The good thing about this Costco warehouse is that it has self checkout stations!
One of my favorite places to shop
It was okay. Covid precautions are nice but are somewhat inconsistent in their application. The store is clean and well laid out but many customers aren't observant of distancing
Medicine Hat location is allowing 2 people per membership. So if there are 3or more adults there must be 2 membership.
Thank you for everything
Getting way to crowded
My favorite place to shop
Went to Langley store today, had what we needed. Staff aren't as friendly as Surrey store though. I find the clientele seem a little pushier and less polite than the Surrey location as well. But nothing is perfect always. Will stay with Surrey location mostly.
Gr8 place to go but go early or late to miss the checkout wait and yes most are open
So this is a tricky one.... The store itself is fine in terms of selection and staff, no issues there. However..... as a shopping experience it is absolutely God awful. Going in and shopping is like trying to win and survive a human demolition derby. It's no secret that doing almost anything during Covid is not a enjoyable endeavor but if a retailer ever needed directional arrows & crowd control it's this one. The place is a cluttered claustrophobic mess of humanity. People on top of each other in every direction and trying to move in most parts of the store is a fight for survival. It was awful pre Covid and it's worse now. Costco's lack of corporate policies and in ability to adapt to the current times is shameful. I don't blame the staff in general this is about Costco corporate.... in fact without the staff this would be a 1 star review. Honestly Costco would it kill you to put down directional stickers and even attempt to try to keep some sort of organized flow of foot traffic and social distancing?
Great time to go everybody was home watching the super bowl
Clean, stocked and always has great samples to try.
They like to move stuff around just make you go find it and thats a perfect tactic just for you to spend more as you look for what ypu seen on the last shopping trip. Tricky.
My favorite place to shop...most of what I need and for the odd time I have to bring something back ... no problem and no questions asked. Courteous... knowledgeable staff every time. Did I mention the staff?.... there are real people to assist all over the stores... even real cashiers. It's great to get so many smiles every time I visit.
This is one of the best Costco's I've ever been to!
Love this location - I was getting gas on Friday night and my car wouldn’t start. Percival and a staff from the tire centre went above and beyond to help me - they were exceptional. Thank you so much!
Great stop close to highway, this Costco has gas and liquor store
Love this Costco. We drive further to come to Langley Costco instead of the over crowded, East-indian mayhem that happens in the Surrey location. Langley is clean, actually follows the covid rules and the customer base isn't as... how do I put this... eastern in their way of doing things. Blocking people, not paying attention, not wearing masks like a proper adult. Go to Langley! It does everything right.
Good mask regulation, hard to social distance but everyone is wearing masks
Always professional. The optometry department very helpful and friendly! The cashiers are efficient, cheerful and friendly! Getting help looking for items is excellent as well.
Best store ever . No one can beat Costco ????
Lots of parking and they have the gas station. Staff is friendly and helpful.
This is a good Costco location. Good service, and all the prices and products you expect from a Costco. Apparently less busy than other locations in the province, which is nice.
I like this place for the high quality items they sell at a lower cost, and they truly stand behind their products. They have always been very gracious with me when I want to return something. The people that work at customer service are angels!
Have gone to Costco just for their hotdogs! Best value when buying meat
Crowded & busy but not as bad as near Christmas! Cashiers were super speedy ????
Appreciate the efforts done here to keep everyone safe and distanced responsibly, while respecting those without masks.
I had a very good shopping.
Great staff and really helpful. Nice and clean as well
Good selection.
Lot of Surprising price
Love Costco they have stuff in bulk which will last long they stand by the quality and they have good service so yah be a Costco member ????
I like to buy in COSCO because they have good prices and items are of good quality.
One of the better managed Costco warehouses in Lower Mainland. Good selection and well organized.
Great service,guilty and price. Excellent customer service ????????
Terrible service, I showed two employees my membership card asked to access to WASHROOM, but they said NO, they wanted me to line up in the front door even though I told them I have an emergency to go to washroom. I understand they have a rule but I didn’t bring a cart that means I didn’t want to avoid to line up outside or need a shortcut to access the shopping area! They were so rude just refused to tell me other public washroom in the tire center I can quickly use, I was so disappointed with their service, so bad!
Its Costco they are all the same as far as im concerned. Great value on bulk grocery items with a lot of other great things too.
so a few weeks ago i went and got my new cell phone from this Costco in Langley. Selling the service was no problem, but when I came back a few weeks later to get my billing sorted out, there was no time for me. The worker just said it was out of his hands and at a different level. I went there on Saturday Dec 4th right after work just before 7pm and Was pretty frustrated considering I've already spent time on my phone trying to get my billing resolved.
As with all Costco's bring your patience. Has gas bar, not sure if it has propane. Pretty standard Costco
Costco is pretty much always extremely busy, often with every parking spot full. To their credit, they usually run with all tills and customer service stations open, parking spots filled. It's a great store but it's a bit of a nightmare to get in during rushes like after work or on a weekend.
My go-to place for key items: Chipotle sauce, almonds, toilet paper, roses, walnuts, etc.
The best place to buy your grocery
Great Costco. Often not as busy as some of them which is nice. Good deals to be had and cheapest gas in Medicine Hat.
Very busy all the time. I feel that there is no proper covid protocol and no room to social distance.
Parking is really big and dont have to worry about door dings lol Store is clean and busy Best times to shop when they open are 2 hours before they close
We love shopping at Costco. Its our place to go for family groceries. Very convenience location and fresh produce.
Over crowded most of the time, the traffic in the parking lot is very high, especially when people trying to get in line up for gas. Langley as grow so much in the last couple years,this facility cannot handle the amount of traffic and people shopping at this store
It's more spacious than the other Costco branch that I've been to. The gas station is additional.plus factor on this branch which is awesome. After shopping all my needs, I'll just go in line for filling up gas and there you go. Way to go Costco!!
Its a great place for a family grocery shopping.
It's very nice place you can Shoop whatever you want
If you ever wanted lots of... something... Costco is the place you're dreaming of. Membership required, but somewhat cheaper than the regular grocery stores.
I like Costco. As a big family, we do a LOT of shopping at Costco. This one is nice for being able to wander around and look at things because it doesn't get as crazy busy as the Calgary locations.
Not busy today no line ups not crowded Perfect time to shop.
Today we went to Costco Langley and used self check out to pay for our grocery, there was a guy helping us scanning all stuffs, it went so fast and save lots of our time because we didn't have to unload and reload. Thank you, good job ????????
They do have good choice of groceries and other stuff for usual Costco prices. The staff is very helpful and friendly. Parking could get a bit tricky at times but overall a very good place to shop.
Awesome, well- run gas AND propane AND tire stations as well as the huge all-inclusive store!
At every convenient spot for truckers, just beside Trans Canada hwy 1.. flying J is only 2 mins drive away...
Good people and place to shop
Very clean and friendly staff. Lots of parking but could be hard to find a spot on weekends. Exactly like Willingdon Costco.
Standard Costco near to my place. I regularly buy quinoa salad there.
Lots to buy, lost to sample if ypu like that but always a big crowd. Parking was a bit tough. Great place to get your everyday supliments in bulk
It's a Costco pretty much all the same. Staff are helpful and pleasant when I have needed them in Langley. Selection always good. Always some good deals to be had. Costco also always has the best parking spot sizes as well. Only negative is better traffic control required for gas lineup. It affects traffic on the main drag.
Prices are not as great as everyone thinks. Most of the product is American or Chinese, very little domestic support. Spend your money at Canadian businesses instead!
For a family, grocery shopping here is excellent value. The one in Medicine Hat seems to be equivalent to the ones in larger centres. They also bring in seasonal items in a timely manner and have excellent options for birthdays and celebrations. The meat department seems quite clean and well maintained, with many options. The staff is almost invariably friendly, even when they're swamped. My only complaint is they are sometimes understaffed at the cashiers and at the cafeteria.
By far the BEST COSTCO STORE!!!! The employees at the Medicine Hat Costco are present, friendly, helpful, happy and they go above and beyond every time! I love this Costco!!!
The items we bought were at a great price and easy to find. We. Were able to go through the checkout fairly quick considering how busy it was. The staff .was friendly. It was very enjoyable at Costco.
Great customer service and love the store lay out
It's Costco, as long as it's well run (which it is), this is a staple for most. You often leave with 150-300% of what you came for but you stay for good prices and quality product backed by a great return policy/customer service.
Going early during the 'seniors hour' was great
Been to all the Costco’s in the Lower Mainland and this is my favourite. Though busy, particularly on the weekends, it’s not as hectic and stressful as other locations. People generally move along and don’t suddenly stop or have a family of 5 standing around, blocking aisles. Parking is also a bit less stressful. The gas line-up area is a lot larger than Langley’s and traffic flows well. I frequently see staff rearranging and refolding clothes, keeping displays orderly. During the peak of Covid protocols, they were well organized. Ample stock with produce and meats in good condition. Staff at the check-out are pleasant. The garden centre in the spring has good variety too.
If you need a cell phone - go see Raymond at the Cell Phone Kiosk. He is so good ! Takes his time to explain and has excellent customer service !! Langley Costco. Overall they are great
Mask is a must. Social distancing is not enforced. Cleanliness is amazing
This Costco is one of the better ones in the area. The parking lot is the largest and most accessible (although you wouldn’t know it during the rush times), and it has a gas station which will save you at the pumps. The selection is pretty …
Great bulk goods and food store with quality brands and reasonable prices! The go to for stocking up or family sized trips.
My wife and I joined Costco in Burnaby when they first opened in BC back in the 80's. Costco Langley is our local warehouse now and we visit regularly. I went in this morning at 8 as I am in my 60's and Costco has an hour early for us Covid at Risk folks. I have to say how much I appreciate this time. It is quieter and less folks are in a rush so people give you the space ETC. Thanks Costco! Another member friendly policy.
No space for parking
You can't go wrong with costco. Great prices. Great quality.
Great price on gas and at 430 pm there was no line up with open pumps. Drove by at 7 pm there was probably 8+ cars at each pump, looked like the lineup was moving fairly quickly though.
It's Costco, do you really need a review? It's busy, probably too busy. Walking in the parking lot is like playing Russian roulette. They probably need to open another one close by to lighten the load. But really, is this going to stop you from going there? Probably not, because it's Costco.
Good selection of goods, has everything you come to expect from a costco. Very clean, lots of staff available. Only reason for 4 stars rather than 5 is that there always seems to be limited checkouts open. But this is moody likely due to the volume of customers
If you don't mind busy atmospheres and a membership fee, Costco is THE best place to buy in bulk. They have the best quality products, for the best prices I have seen around. You can find most things you need there like clothing, groceries, toiletries and furniture. They change up their stock frequently for certain things, but the groceries stay reliably the same. This is one of my new favourite places to do my shopping.
Best Costco in the valley
DO NOT ORDER FROM COSTCO ONLINE very flawed system. You do not get your item when it arrives at the store. I ordered a gift for someone with a guaranteed delivery date for in store pickup. It arrived at the store on time but then can sit for a week or two until someone scans it as “able to be picked up”. It just sits at the store and you are unable to get your item. Contacted Costco online and the store and no one would help me or allow me to pickup my bought and paid for item that was sitting there.
Good staff. Great parking stalls.
They refused to take my payment because I didnt have a card even though my partner who was with me did
Ooooo free samples really sparked joy. Then I bought 11 lint rollers. I don't even have an animal. I love coming here and buying way more than I intended too. You had me at hotdogs.
It’s always a struggle to find a parking spot..don’t need to mention all the waiting lines at cashiers. Always so crowded.
Great Costco but it's time for a second store for North Regina. Parking lot is packed and lines can be long despite best efforts of staff. Btw the staff have always been pleasant, helpful and friendly.
Great friendly staff.
The ice cream knocked me out of the park and the store was supper clean with very friendly staff. The hand dryer in the bathroom scared me but other than that I was very happy with the store.
I am a big Costco Fan! I just would like to compliment all the staff in this particular location! I believe that Costco in this location is one of the best. No wonder they implemented first check self-check out here. Keep it up people of Costco! Go Langley!
What can you say about this costco It's an excellent store ,very tidy and if you hit it at the right time, it's not to bad regarding line ups. but they are very quick at getting you through even if it is very busy , The addition of the self serve check outs is fantastic,and very glad they did it finally , it helps a huge amount of you in a hurry , Prices are up a little higher but it is all over ,they have the best meat dept out of big box stores in Medicine Hat for the most part and very good variety. Excellent help when you need it and help to load you car if your in need as well , wheel chair accessable and (electric) carts as well .Keep up the awesome work , your doing a great job .Thank you to all staff .
Parking issue , rest good ,please add some parks if mother with baby , Very good services provide By pawan toor, she inform me which aisle salt available and other items. Very nice lady i am new in langley costco and rush hours
Because of social distancing they don't have many lanes open so it's longer wait times to get out
It’s a bit smaller and way less busy than other stores. Everyone is very friendly.
Costco still failing to either enforce physical distancing in the store or to lower the number of clients and add a TIME LIMIT while shopping. It's RIDICULOUS the amount of people coming RIGHT NEXT to you to pick up merch. from the fridges or shelves -for example- just the SAME as they did BEFORE CoVid-19! Management look the other way. Unacceptable and dangerous.
Good company to work with
Always a good deal, friendly staff, always find more then you need
This place is awesome. Food service is crazy fast. Employees here are starting and very helpful. Self checkout is a boon. Saves so much of our time. But it is extremely flakey. Dies many a times and then hangs. Parking is a problem like every other Costco center. But you eventually will find one if you keep circling around. Gas station is also creepy sometimes. Rejecting my card first and then same card works after few tries.
I find the membership is worth it just for quick, inexpensive lunch dates from their concessions area. $10ish for two hot dogs, two drinks and a large yummy poutine to share is a decent treat that can be worked into a budget fairly well. The $3.15 just for the hot dogs and drinks is even easier to fit in. Don’t forget to ask for sauerkraut, onions or peppers for your hot dogs - I love their toppings choices :) So far, they have had the best purchase-able poutine I have tasted in Medicine Hat, too! The concessions area staff are always smiling and welcoming. Being able to research larger home purchases using their website has also been very helpful. We are looking forward to exploring some of the home services they offer, like internet, soon. Overall, shopping here can be pricey, but if you learn how to shop here for your family’s needs, it can be worth it.
You need membership to shop. The bulk quantities. Quality products. Hassel free returns. Food, electronics, household essentials. The also sell gas and tires.
Best Costco I've ever been to. They always have a good stock of everything. If you can believe it there's almost always room to shop without being crowded like most. Well worth the trip!
Had the best customer service experience in a long time from any store....Isreal (Langley) and his team went above and beyond to find us our Xmas tree...they looked throughout the store to locate one....
I wanted to give a shout out to Yashika for helping us out with the jewlery purchase, even despite really not wanting to begin with. I thank you for your help and the time you took, it got us out of the store in minimal time and brightened our day. That said, it would be a great idea, especially during pandemic, for jewlery customers (or stamps, watches, ect. Everything that has to come out of the "vault") that only have "vault" items to go to the ladies that would have to get the items anyways. Not only it keeps lines shorter but it also gets customers out of the store sooner, no need to be around other people (potentially sick) for more then you have to...or keep store at higher occupancy.
I love shopping at Costco, there's always great deals to be found. I often use the Langley location when I need gas. It's a one stop shopping experience. I'm so glad they have put in the do-it-yourself lanes. It makes buying just a few items fast and easy.
First time here. Just as good a wash as other top end car washes but twice as fast. Prices seemed a bit lower than competition.
Costco is a great place to get an assortment of goods, from cheap (but good quality) clothing, food, pre made lots of groceries, electronics, to much more, if you are feeding your family, and want to get bulk food at a good price, then this is the place you'll love. They also have a small kitchen that serves great food at a amazing price. You really can't go wrong shopping at costco. Plus gas is cheaper at their pumps, and with gas prices as high as they are now, your membership will quickly pay for itself.
less crowded relative to surrey costco. Also has a gas station conveniently attached to it. Expect spending 10 mins to find a parking spot and 20 mins if you are here for refueling. Not so crowded on weekdays, but weekends can get painful.
Classic Costco, nuff said Get a hot dog while you're here, trust me.
Do a lot of my shopping here and the service has always been excellent.
Love going there as long as it carries
New self checkout in Langley! Still working out the bugs
Super clean and fast service. Well organized store with everything you need.
What to say besides good deals and nice place to shop.
Great deals and cheap gas but major parking issues
No lineups around dinner time, helpful personnel, lots of fresh produce & baked goods.
Parking is easy. They have fresh fruits. Service is great.
Always good shopping and unlike other Costco you are in and out without the huge line ups at the cash register. This location is always clean, parking is easy.
Always happy and got more than what I had in list. Love their foods which we always order are chicken wings, French fries, poutine. Never missed to have those foods back home with us
Stupid busy as always but quick through the checkout. Ignorant cart drivers aplenty.
Great prices, staff members are always very courteous and helpful. I always come here for grocery shopping, as well as utilizing the benefits of the tire centre (tire rotations) at the same time.
Like your typical Costco...well stocked and run by friendly staff. The notably lower cost for gas is always welcomed when one has time.
If they only didn't have to wear a mask it would have been good
It was an ok experiance for me.At this time where there is a pandemic,there are too many people with no social distancing.Its over populated.And there is a chance of you catching this virus.Ive seen many people who dont even wear masks and the employe numbers are so low that they don't really care if you aren't wearing one.
I had my black ink cartridge refilled and within a couple of weeks my printer was no longer printing. I had printed a couple of dozen sheets of paper. Apparently ink cartridge refills are the only thing that are not refundable because a person cannot prove how much they printed. Too bad I wasted $50!
I've liked this location just fine, but my visit today was a bit sickening. The produce (the 5lb bags sweet potatoes, to be specific) was rotten. Not a little rotten, but sticky, moldy, dripping rotten with all 4 bags I had checked, before getting goo on my hand. This is nothing if not unacceptable. Though, unsafe would have to come to mind. Tighten up your ship.
Big quantity best price Meat fish vegetable fruits everything
The only shortcoming is the lack of parking available. Gordo Metro Vancouver, BC
Good quality products, great service & plenty of samples on offer.
Website says open at 10 today..............nobody there!!! PS....to Scott McWhinnie....your the Moron I know what time it is were I live. It was a holiday Sunday, the website said it was open today but guess what......it wasn't.
One stop shop for all your needs. Great for bulk shopping of food items. Competitive prices with amazing deals
Some of the cashiers are just nasty. Has happened on several occasions. Perhaps these women need to just call in sick so they don’t infect anyone with their sour mood.
It is always good
Fantastic return policy, very good prices, great selection of product on their website and appliance delivery and installation is free. I've been a fan since 1991
First experience with Costco Pharmacy (Waiting in line wasn’t even an issue for me) > I dropped off drug prescription on Thursday with full details on my insurance > Came to pick it up on Sunday > The prescription wasn’t processed via insurance > They took 25 mins to recreate the bill with insurance coverage > Lost my insurance card and asked me to come again to pick it - I pushed for it and they finally found it > When I collected my medication, out of 3 one was missing, so I was again back to square one in drop off line > Spent extra 40-45 mins only to find out that third drug wasn’t processed via insurance again. I paid the full amount and got home!
Best grocery store and mega market
You would think Costco Canada would be more onboard with protecting the enviroment. most products are over packaged. What a shame I will not come back until you change over to using less plastic packaging what a waste.
Great prices and quality of products. Cost of membership pays for itself the more you shop here. Vegetable selection can be a bit lower than grocery stores, but easier and cheaper to buy here in bulk.
Very well managed. One of the busiest places but staff does a great job. Also great customer service.
I think it is such an honor and a privilege if you have one item and the person behind you has two carts that they let you go in I am blessed that the lady let me go in while she was doing all her shopping great experiences not a bad one yet
Costco always has a vast array of products and I love discovering new items!
Love this costco. Has self check out.
The problem with Costco is that you shop big portions even if you do not need it .also you spend hours in there without noticing. Very crowded specially in Covid era.
Best place for shopping
Friendly staff. Great prices. Costco selection limited but products are quality.
One of my Favt Store
Its costco, great place
Not good !! I, as a customer should be able to see my purchase prices going thru as they're going through. Making me wait at the end of the conveyor belt is unacceptable. Move the price reflector to the end of the belt so I can debate any incorrect prices. Your service has become very impersonal ????
Awesome when you need extra of the things from Abbotsford, BC COSTCO you need .but they really need to bring back a few things and some that they haven't had yet and some that they did have and decided not to bring in back like Miracle Whip, pizza pops in Hawaiian, and Deluxe in the big box and the brand name pudding snack packs family pack in Chocolate, Fugde, Butterscotch, Vanilla all four flavors, and Propel Gatorade water in berry, kiwi strawberry, Grape flavours ,
Got everything I needed except toilet paper, but then what can you expect when people start hoarding again because of the pandemic's second wave. Line up to go in was very long even at 5pm, moved quite quickly, another consequence of the pandemic.
Parking is always a mess, probably because of the gas station having cheap gas, but the store itself is good. I wish it had more selection for food items that aren't just catered to the European caucasian people. This location is in a diverse area, I would love to see items more east Asian, South East Asian, and even Latin American. ALSO MORE NEW ZEALAND BUTTER!!!!
This costco is busy and a little crowded but the cashiers were quick and there was no line up to get in. The layout is its biggest drawback.
Love coming to Costco. Great products at a decent price point.
It's busy and crowded but you expect that at Costco. I still love their selection of items and the quality is good for the price.
Awesome thanks Costco for the best service for grocery stores around
Yes, how i like this place. Even though you need to have membership it's fantastic place to do some grocery shopping. Even clothing or office supplies as well. Good selection, quality and prices! Many fruit are organic and very yummy! Service is fantastic, very friendly and helpful! Definitely recommend everyone to visit Costco.
Best gas prices! Worth having a membership. Staff are always friendly
Extremely busy especially the Costco gas station. Doesn't matter what time of the day you go there it's always packed. You're lucky if you can find what you're looking for, people hoard most of the stuff.
This Costco store is located in the center of Langley, so the traffic is very convenient. There are many types in the store, and the parking space is not enough, it is difficult to find a parking space. Hope it can be improved.
Great as usual
I love this Costco every time I go there there’s lots of parking and you’ll always find everything you need inside that building the check out is always so fast too.
We're well organized and we'll managed store. I have been around to other Costco wholesales and this one beats both Richmond and Surrey stores.
Good effort in ensuring everyone has a mask by creating 2 lines one for those who have masks and another for those who don't but little is being done inside the store to ensure that everyone is wearing a mask . Majority of customers were however there were many who didn't feel it important enough to do so and increasing the risk of exposure in a busy store .
Gas Station is very busy. But overall the environment inside is great. Needs more social distancing practices
I love Costco but their parking lot is a nightmare. It takes at least 30 minutes to find a parking spot. Do not attempt unless you have a whole day to kill.
Saturday busy but always enjoy the variety of products. Satisfied.
We have had a membership for over 10 years. My husband went in to spend the cheque, since they won't let me use it, even though we have the same account, address and last name. The line ups were super long and there was no cones or system to say if there is a line or what it is for? He went to get dinner on the way out and an employee told him to take his cart outside or to the car, then come back in. Where is the customer service or convenience? For a multi-billion dollar company, their customer service is slipping and the parking and line up logistics stink.
Crazy lineups around noon, but can't beat those muffins. Ridiculous ice cream cones
Everything you could need is available ????
No line ups. All the shelves were stocked the reccomend masks but are not forcing anyone that is uncomfortable. I think the got the system running pretty well.
So much variety its almost difficult to find what you need ( Organisation isn't the problem it's just the sheer mass of stuff) However I would prefer if the staff wasn't murderously intent on having your mask cover your whole face the entire time.
Shout out to Mandy Fisher at Wireless Booth. Mandy provides friendly service that gets you what you need at the best price. I've bought 3 cell phones from her and most recently she saved us $10 / month while getting us an additional 10 gb of data which I couldn't do on my own with my carrier. I recommend Mandy for her expertise and her focus on your interests.
What can I say? Costco is wonderful and this location is no different. Clean, good selections. My wife just saved more than 100$ getting her prescription eyeware here. We have a grocery store 5 min from us but regularly make the trip to Costco. Can't go wrong.
This Costco is fairly huge and one of the newer ones.
Who doesn't love Costco? Plus this one has gas! And long term employees that are really nice. Fantastic return policy and great products and prices
Really enjoy shopping at this Costco..Always good bargains to be found..
Parking here is always a disaster. I have turned around and left more than once after circling like a vulture for a spot. Returns line is always daunting and I have yet to find a good time to come. Computer guys are helpful and knowledgeable.
Great for bulk items and 5cent per litre savings on gas. My only complaint is how expensive the membership fee is, especially since I'm moving to an area where the nearest Costco is 5 hrs away.
Good price, good service! Update: Unfortunately need to change my review to negative. Today my wife was not able to use reward check. I had a very unpleasant conversation with "manager Dan". He shortly told me if I don't like their service , they can refund my membership. I spent last year 15+K in Costco and they want to cancel my membership... Will be nice to hear owner's opinion about this.
It's always lots of fun at Costco !
Everyone loves Costco. I hate the line to exit the store.
We all know why we go to costco
Been there 4 years now, best rv park for long term I've ever seen !! 5 stars!
I live exactly between this location and the Surrey location. The Surrey location is a madhouse but this Costco seems like our usual go to place. Staff is incredibly patient and nice. Really feel bad for the ladies who constantly have to fold the piles of clothes. The store is very nicely laid out. Maybe its just me...that it has grown on me. Can walk around blindfolded, no issues.
Very nice store, lots of products at good prices but is crowded.
Terrible Customer Service, will not be returning.
The only problem with Costco is that when you go to buy one thing and end up with a full cart... how did that happen, eh?? LOL
Love the Langley location.
Our weekly go to place for groceries and a lot more. Prices such that no one can beat. Quality of the product is guaranteed even if you have never heard of the brand name. If it's sold at Costco, I can vouch for it for sure ????????. Customer service is absolutely Top Notch. You can tell by the name tags of the employees how good the company is. Some of them have been working at this company for 30-40 years. Recommended ????????????
What can I say, I love Costco! Parking lot is amazingly not always full but that may just be due to the location (Langley vs Newton, Surrey). This could also be the cause for the store to be easier to navigate and the checkout lines not making me want to give up on everything. Also they always have those rigid empty boxes for carrying out purchases (and packing!) Finally, I get my prescriptions at this location and Debbie is the nicest assistant - took the time to explain details about my insurance and discount card with medication.
Constantly finding new great products here. Great prices for the quality and what you get. Also, love the samples.
Love Costco. Buy bulk & Save. Great fruits & veggies
Always have cheap clothes and other items love the cheese breads and the fries ???? are phenomenal
Very good product quality, somewhat limited SKU selection....overall top cabin! Interesting suggestion, for large purchase packs e.g. Boneless Skinless Chicken Breasts invest in a FoodSaver Vaccum machine and extra vacuum bags. (See pix). Enjoy
Parking is so difficult to find ! But love to take family here on sundays for cheap deals and yummy hot dogs
it's the nicest Costco you can shop at as it's not always a complete zoo
Awesome selection of liquor at the Costco in Lethbridge (yes Costco!) at awesome prices and you don't have to be a member!
Great service, staff are very polite and helpful. The stock is always updated to season. Great selection of foods, clothing. The automotive section is also a great feature, have good deals on tires. The gas station does get backed up, but that's because prices are always great.
I am absolutely disgusted with Costco's refill ink cartridges. I had them refilled few months ago and I was unable to use my printer because I didn't have the gray cartridge and it wouldn't print without it so there were a few things that did print but very very little. I got the gray cartridge yesterday put it in and the rest of the cartridges that i had gotten re filled are all empty. I'm so fed up... I have done everything I know to do to get it to print but nothing comes out
Not crowded great prices friendly staff very clean store
Great prices
Love that it has the gas station on site. Allows me to save some $$$ on gas.
For some reason the cashier was left without a packer to help and I had a large amount of groceries. She said to me that she was upset about not having a packer but that she rarely complains to management. I felt obligated to help pack so I did. Typically there is a packer helping the cashier but today in the morning rush she was left abandoned. On a positive note the store was really well maintained. Most products were faced and well stocked, thank you. You are better than this Costco.
It’s Costco. We pay to shop here. The service is consistent, staff is friendly and all lanes are open most afternoons and every weekend. Looking forward to another Costco south of the Fraser.
Great location for Costco. Always busy, sometimes hard to find parking.
Best grocery store in North America. Variety too much, quality too good. Cost very genuine. But you need membership.
Sheesh
Excellent place to shop grocery with ample of parking space.
Always a tough time to find parking especially on the weekends!
Always great to shop here! ❤️ Friendly staff and I like the new self checkout - saves time when I have a handful of quick things to buy. ????
Always polite and helpful staff. I appreciate the kind greeting at the entrance and the ‘thank you’ when leaving. I keep returning to this Costco in Surrey!
Always find more than what I am going in for. Favorite Costco staff are super friendly
Love shopping here. New items always . Friendly and helpful.
Always clean. Usually a good stock of items. Brisket prices are outrageous
Always have great deals!
Due to the new program in place; you can’t enter Costco with out your membership card. Even if all you want to do is feed your screaming toddlers in the back seat with a fast hotdog or poutine. Also, once you get past the employee only doing his job, you should know the once “cash only” kiosk no longer accepts the queens money as now they are “debit only.” If you’re like me and said well hey I’ll just go to customer service and buy a gift card... remember the smallest gift card they sell is $50.00 If you are also like me; you’re wondering what the advantage is for paying for an executive membership? I’m still trying to figure that out. I rated these guys 5 stars before as in the past they have been amazing. They need to review their practices and I need to change my membership. There are plenty of places easier to eat at than all the hoops Costco makes their members jump through.
I love this store.
Place gets u every time lol who doesn't love costco
Love it ! They get all our money ---- almost !
Overwhelmingly positive experience at the Medicine Hat Costco, specifically in regards to social distancing and capacity limits. Additionally, the membership desk and team member there was a joy to work with as we completed our registration. The bakery department here was operating like a well oiled machine, and the quality of product was beyond what I expect. They are still trying to do samples, but for the most part this isn’t possible with the Covid-19 restrictions.
Always good shopping. Great deals every week. Food court is also a great! Worth a visit even for a quick lunch idea!
Bring a lot of money and your patience
Good as far as Costco goes... always find my girl a few cute clothes. And Gracie always get dog treats and toys..
From glasses to deep freezers
Excellent staff! Always friendly and courteous- willing to help when needed. Love this store.
This place is packed usually. Customer experience is nothing exceptional. The way they handle the check-out points is very good, especially towards the self-check out area.
Only Costco in the city. They are always quick and efficient. I love Costco so much!
Always a great selection of items. Always an array of new products as well. I enjoy that they have gotten self checkout to make it quicker when you only have a few items.
Was very disappointed. Often get the chicken strip and fries in Abbotsford and have enjoyed them. This was the first time at this location and they were awful. Very small and tough. Tasted like the oil was old. Nothing tasted fresh at all.
Variety of things at good prices.
I love how Costco has mask for those who do not have it. For sure of all the stores I have been at, it's the most safest. Thank you Costco
The store itself is great, it's the shoppers that will drive you mad.
Not as busy as the other Costco branches. Having a gas station is a plus
Great store, good selection the only drawback is the parking which is usual the staff are friendly and the store is clean. I like the layout of this store more than others. Photos are done great as well.
No need for a Costco membership to go in the liquor sales section and great prices on mose brand name products like Patron $70 can't beat that price anywhere in town.
Hate this place. I always come out with 5 times more than I went in for, good price's in store and great fuel price's at the pumps
A typical Costco. Good size, good selection.
Excellent store!! Staff has always been awesome! Costco is my go to for prescriptions and eyeglasses!!
Great if you can find parking
Good prices.
I love to shop at Costco as there is so many wonderful things to buy that are tasty and delicious to eat! Also Costco has great prices on a lot of items we use daily so it makes shopping in one place a great idea but one problem is a lot of their items are on the large size or bulk size which sometimes is hard to get thru when only two people are using the item! I still think Costco is worth shopping at for most things though and I love some of their ready made dinners! Yummy!!! Such a great place!!!
One of the nicest costco's I have been to, well organized and friendly staff.
Love this place for they have a great product line Kirkland. Always a good experience shopping here
Needs better car flow and gas station is in the worst spot you could ever put a gas station
I would give this a four star rating but over the last year the congestion is getting way out of hand. The parking is simply brutal because of the gas station that has line ups and the cashiers are amazingly friendly but the lineups are once again a really huge negative. Great products, great staff but the listed issues in my opinion are really big issues overall. Open a second store to alleviate the severity of traffic or remove the gas station. I'm sure that the gas station being removed won't happen. The prescription lines are often huge and unnecessary compared to other stores. I usually don't rant about this type of situation but I feel this could have been addressed awhile ago.
Lot of rush today as people doing panic buying because of bc floods and no way to go to costco abbotsford
Good selection and friendly staff
I always have this love/hate relationship with Costco. Love the products,great return policy and cheap food. Hate the limited items, hate the parking and crowded shelf isles and also the fact that they move $h*t around all the time. I can never find my darn keto crackers on the same bloody spot. Overall it’s a Boxing Day experience every day. Still can’t live without my Costco though. 4 stars all around.
I haven't shipped here but just fuelled up. From the small experience, it is organized.
Friendly and helpful staff, very knowledgeable, prompt service at check out.
A great Costco with a helpful staff. Disciplined in social distancing, even with their samples!
As always awesome customer service like all other Costco I have visited. Everything is stocked and cleaned, covid 19 protocols maintained very well. All time very good reasonable prices.
I will travel 25 minutes to go to the Langley Costco. Their staff are always friendly, the lines move well and the cashiers are so efficient. People that shop in Langley know the etiquette of how to move through the aisles. No leaving their carts in the middle. Btw, they also have a gas station there with way better gas prices than the other stations anywhere in metro Vancouver.
Excellent return policy. All products under one roof at a great price. I always shop at costco and havent been to any other store for over an year.
Lucky don't need to line up to get in and they provide a mask per customer for shopping in Langley. Also u can buy face mask $28.99
The staff is really good and appreciative. Costco doesn't accept Visa? What's up with that? Only cash and MasterCard accepted.
Nice
It was beyond busy. Usually when I go there is a normal amount of shoppers and adequate parking, this time the lot was packed, cars just blocking traffic as they waited for a spot. There was no way to social distance inside as it was easily three carts across all isles. Mask was optional, but I was disappointed in the amount of people without as it was packed inside. I will return as it's the best store to fill my families needs, and since I support them as a business over most others.
Great location. Friendly staff
A less busy costco, great space and small lineups. Well staffed.
Great place to buy if you want bulk at the right price.
Great member service, the lady in the tire shop was super helpful, she went above and beyond
Love this store as a go to store for bulk purchases. Food, Electronics, Clothing, Footwear, and many more.
Super good place to buy things at low cost. Quality goods
Great prices on most items but I only shop on line now. Takes about 3 or 4 days to receive an order. I exchange my rebate cheque for a shop card but this can take up to 6 weeks. I don't walk well so having to go in person to cash my cheque is not helpful.
A nice place to Stop & Shop on the way to Calgary and back. They're taking great precautions during the pandemic. And the staff are extremely helpful
Its got great deals and we always grocery shop there
I went to Costco to buy one item but, picked up a few more. There weren't any lineups at the cashiers other than the person paying. I asked for assistant of where one product was, and luckily found someone close enough. The employee gave me clear directions and I had no problem finding it. Costco warranty of the products they carry is very good, and no problem returning anything if the need to be. Costco is a busy store at most of the times. Their parking lot can become challenging during busy times, especially closer to the entrance. Most of the stores can learn from Costco on how to space their parking lots.
We always love coming to Costco because theres always new and exciting products to try, the prices cant be beat, and the staff are exceptional!! They make it such a great place to visit!!
Excellent liquor store. They even have the French vodka for 49. And big whiskey. Which is great for company. 49. And they have forty creek for 33 bucks.
Great as always. Love Costco
Customer service here is always nice, and the hotdogs from the food court are good too!
They ID you to get in, they ID you at the till, and they halfass checking your receipt as you are leaving.
This was a trip to find eye glasses. The selection was good. Staff were very careful with respect to social distancing and cleanliness. Prices were excellent. I would check them out.
Its Costco not much to say as they are all very similar. Never had a bad experiance here, great products and second to none return policy. Not to mention its great to support a company that treats their emplyees so well.
Serious cost savings. Its always an adventure to go to Costco!
Bought a fruut tray, it says super sweet. It was the worst thing I ever eaten. Throw it in the garbage.... The grapes were with mould, yucky
Although it can be quite crowded, maybe not during the pandemic, they always seem to have inventory, rarely have I had an issue where they didn’t have something that I wanted. Staff are friendly, albeit sometimes hard to find, great place to shop overall.
Love that it isn't as busy as the other cities I have lived in, downside is they only keep a few tills open so u wait just as long as other stores when u get to till.
As always Costco is a great retailer. We have been long time members and have appreciated the store policies. Recently, we purchased an LG washer and dryer. We received great service from the store employee, who was surprisingly knowledgeable about the products. His service sold us on the purchase. The cost of the purchase also included delivery and setup. So why a 3 star rating. The 3rd party delivery company, Metro2Home, in my opinion does not meet the Costco standard for service. Waited all day for the delivery and even called the delivery driver twice on their provided mobile number. No return calls and no contact from Metro2 Home. 2 days after notification of delivery, I don’t know where the washer and dryer are. I suggest Costco engage a service that meets the company’s high standards. I wouldn’t mind paying a nominal fee for delivery and setup.
They have a gas station! The lines are horrible although. This store one seems to be well managed and orderly. However, if you come first thing in the morning they don't have enough registers open so you have to wait a long time in line.
not as busy as most cost co stores but hate that they dont consistently have same products ! just when I fall in love w something!
Prices are great of u prefer bulk. Line ups were not bad when I was there in the am.
Have a decent variety of items; and also protective measures have been implemented to protect everyone from COVID-19
My go to place for gas because it is cheaper here. I want to drop a good review of the place and was taking photo but the guy checking for membership card on the entrance followed me and told me not to be taking pictures. I am okay being …
Everything is good but the cashiers need to GENTLY put the stuff that customers bought into the shopping cart! They tossed my baking pan in the cart so loud I almost screamed at her today. Sometimes they break my eggs too. The manager should focus on this.
An ok place to go iff you know what you want.
Good store, line ups were short but you're sure bound to find the same products and quality as the Costco in Saskatoon!
What can i say its Costco everything is in bulk. My favorite product from here is the big bag of de-shelled Pistachios. ????????
Very busy and some rude shoppers!
The 8am opening for the over 60's is great. Get just after 8am and you'll walk straight in.
When I come back to my "home town" to visit family, I always drop by here -- usually to get gasoline (a good excuse) and then check the samples. There are few Costco warehouses this quiet (probably not a good thing from a corporate perspective) and this one is a joy to shop in. Parking is easy, checkout is fast and returns go quickly. And back to the samples -- in my Calgary Costco I avoid the sample tables but here there is so little competition the staff offer them to you!
Love Costco. You can save lots of money here buying in bulk and their freezer aisle has a plethora of options. The best part I'd say is the cheap eats at the food court- $1.50 for a hot dog and drink or a huge slatter of poutine for $6. A "one slice" of pizza is actually two pieces. Only downside is that finding parking is difficult!
Exceptional service at tire center. Had a flat on our rv on a Sunday passing through to the coast. Cole and Jonathon went above and beyond and put our spare tire on No Charge! Thanks guys! Thanks Costco!
Good store but way too busy
This new location is about a year old , the building and its contents have moved from the old location at Bellis Fair Parkway , to the new location on Highway I-5 ( three to five minutes away ). The interior design is pleasantly familiar , allowing for a quick location of product that you were looking for. (I love that new and fresh store smel)
Found every thing I wanted. But it was very crowded even during pandemic time.
I have been a member of Costco for several years and love the value they deliver to me as a customer (5 star).My one star review is for another reason. I have a Charter protected exemption to wearing a mask. When I shop at Costco I am routinely hassled and badgered, and I don’t mean for a couple minutes, I mean for the entire shopping experience. They often physically hold my cart and follow me around the store (Once, 5 staff members were following me) so the only groceries I can buy are the ones I can hold in my hands. For this reason I now do 9/10ths of my grocery shopping at competing grocery stores where I am treated with dignity and respect. As much as I love saving money and a good bargain, I can't justify doing business with a corporation that has a policy in place that discriminates against minorities.
Good prices, happy staff
Membership experience was poorly managed. Was told I didn't need a new membership renewed at the main desk. When I got to the cashier the card didn't work. The manager told me to go wait in line again to replace the card. Big waste of time and not an efficient way of fixing their mistakes.
Girl at foodcourt was rude and messed up my order... again!
Surprisingly well stocked this Saturday! Well done Costco Medicine Hat????
Clean. Come with family, to help carry everything.
variety of stuffs but very crowded sometimes
Great location. Super friendly staff, with a wide selection of items in bulk. Lots f parking, and in a great location. Only gripe is it can get very busy, but that's standard fair with most Costco's. Overall a great experience every time!
Ok
A great place for shopping. Great prices and a lot of wholesale!
I was waiting over 50 mins on Sun night, around 5.40pm for price matching. They were working only 2 ppl and a customer took so long time. They did not say any words like sorry and I should wait again and again. I went out 6.40pm from Costco. It was so bad experience.
Although the quantity of items is large, I find it easy to portion and wrap them at home. Costco has a more limited selection than a major chain but the value stands in the forefront. I will only buy meat from Costco because the hygiene standards are far and above Alberta Health Act. They also sell so much meat, nothing lingers on the shelves for long. The store is tidy. The staff are helpful and friendly. I easily save more money than I pay for a membership.
Good prices and an awesome return policy (please don't abuse it!) Good selection of products, just not much choice and seasonal items often sell out before the season starts so shop early.
Good place to buy in bulk but you end up spending more money than you planned and it is always busy
Went to Costco in Langley and much prefer the Courtenay BC Costco. Much brighter and newer. Not sure if Courtenay is larger but it seems to me to be. Langley was so congested.
Costco is amazing what more do I say
You deserve an award if you can come out of the store spending less than $100
I love Costco especially this one because the workers are very nice and respectful and it is best for buying bulk
Thought it was quiet today with the lack of cars , didn’t realize they only open one till so you have to line three times longer, oh yeah lean fit protein powder has moved again, that makes 21different locations in the last 12 months.
It's Costco and I always LOVE Costco. They treat you like a member. Returns are a breeze. Staff is competent. I buy everything I can from Costco.
Great store, friendly knowledgeable employees. Always a lot of tills open and awesome little food cafe.
Everyone was so grumpy! Also it was crowded and line ups were very disorganized. There was no signage or arrows to explain where to go for what need, and ladies at the door made no effort to help clarify where people needed to go, they instead were just grumpy and chatted at one another openly in front of all of us waiting.
Super nice staff. Great store for our special diet. They have stuff there you can not find anywhere else.
Neither good nor bad. Its always busy, some nice customers others not so much. Same goes with staff, but mostly talked to great staff. So its just like most Costco stores........ be prepared!
Too crowded. No carts available.
Costco is Costco, this one is usually a little less busy than some others I have been to. Maybe its the customer service that is super efficient and it doesn't seem to be so busy... at any rate good place to shop, and gas station right there...
Great gas prices and the liquor store has good value
Always get great service at the Langley Costco
Costco should not endorse Elevon to do business with. Worst company ever. They been charging me for the last 20 months for a terminal I owned. They owe me $1117.00 in rental fees and refuse to refund me my money although they admitted it is their mistake.
Very big very clean store. They have extra staff wiping down the carts today. They have extra staff keep the food court extra clean. The staff are friendly and nice. I like there sales this week. The fries could have been hotter but everything else was good.
Costco Langley is always a good experience. It is a clean and organized facility and the staff are always friendly and eager to help.
Med hat- great Calgary-Wayyyyy to busy gross I have never been able to get gas and the lineups are too long they need another one in the south
Not as busy as Surrey. Pretty clean and things put away. Lots of employees around to help.
Found everything on my list less one item so satisfied with one stop shopping. Pleasant friendly helpful staff.
Great store. Same as other Costco stores ,though. Same products, same layout...nevertheless if you're new to Costco you can not go wrong. Great return policy, they truly stand behind their products and services. They want you to be happy and satisfied.
Great service..well stocked and bought my girlfriend got a membership ????
Friendly employees! Great quality! Enjoy shopping here!
A high volume retailer. The stores are always clean and usually very well stocked. The staff members usually know where everything in the store is located. Costco is not always the lowest price on their items. My experience is they have an EXCELLENT return policy.
I like this Costco location. It never has lineup at the gas pump, always have parking available and as everything Costco has in other major big city center
I regularly shop here and think the staff are pleasant and that there are good products for a decent price. My only negative is they are CONSTANTLY trying to push their Executive Membership or mastercard down my throat! Enough already!! I've tried the Executive Membership and it wasn't worth it for us. Can't they put a note on our account so they will stop trying to pressure me??
Excellent visit today! Got parking right away! No line up, walked right in and when I got to the checkout there was no one in front of me!! This has not happened in forever!! So exciting! Lots of people shopping but everyone was just moving through very smoothly. Great shopping day for sure!????
I was very impressed with Jackie at the return counter. She was ver knowlegab le, pleasent, patient, and personable. Because of this experience I will shop here more often. Thank you again Jackie
Great hot dogs. I don't know what else to say Except, Get a hot dog when you go.
Lots of products! Tons of everything and always on stock with full shelves for everyone!!!, never was unhappy with prices!.. only issue is not enough Halal meat in fresh or frozen aisles. Must have enough money for atleast $400, things rack up quickly ????
where do I even start. this store just tickles my funny bone in a special way. the smell just makes me so happy. if i were to spend a couple racks, this would be the first store i come to. I love you costco
No matter what country I am in, if there is a Costco, I am going. Best deals and all around great store.
I love Costco! This Costco is too busy most days and parking is always an issue. They have self checkouts now which is nice if you only have a few items.
Good but sales executive very Roude she have no comunses she have very bad attitude
Love/Hate relationship with this place: LOVE a good deal; HATE crowds of slow-moving ppl and parking nightmares. I will never understand ppl who come here for gas fill-ups! Even as someone who loves a good deal, I would happily pay 10c more a litre to go to an empty gas station & not have to deal with NIGHTMARE parking and line-ups that extend out to 64th Ave! Parking is absolutely horrendous; the place is always disgustingly crowded; staff are always borderline rude and apathetic; and the building is depressing to be in. I try to only go 2-3x a year and stock-up as much as possible. That being said, if you can manage to fight through all this lol, yes you can certainly find some great deals and save a lot of money. Good return policy.
Great, its costco, really wish they would stop playing musical chairs with the dog food though.
CheeseBalls pog
Stalking a shopper in the parking lot to find parking has become common. But I'm impressed with their covid-19 precautions. And for pre-Christmas madness everything seemed well stocked.
Very friendly and helpful staff. Competitive prices for the stuff. Overall good experience. Nice collection of stuff.
Always a great one-stop bulk grocery shopping experience. I can't come out of here after planning to do a simple milk and bread run without something like a cast-iron pan set and a new set of wipers for my car, so that's an issue for my wallet. They've got almost everything under the sun, with large quantities and good prices to boot. However, as bad as it may be for finances, a trip is never complete without a basket of poutine which for some reason might be the best poutine in western Canada. Tends to be hit-or-miss, depending on the heat of the gravy being adequate to slightly melt the curds. That aside, it's still a great stop for a quick bite after groceries.
Parking is terrible. Honestly they need to build another Costco. South Surrey would be a great location. I font feel its right to have customers crammed in a store the way this location does. Customers pay a annual fee to shop there. So why have look for parking for over ten minutes. Why have them waiting in long line ups at the pharmacy. Parking us terrible and got worse with gas station added. Also in spring and summer more parking us taken for flowers and gardening. Simple solution for a billion dollar company. Build another Costco.
Good location at the north end of Medicine Hat with easy access to the TC1
The pharmacy there treated me like a kid without hearing an explanation of why I’m there for a reason... And I work in Canadian Forces for 22 years, full time and in order to get “over the counter” like Advil product, I need a prescription. I wish they should put a little effort on costumer service cause now I will go any pharmacy except Costco.
We always have a very nice snacks here. Staff is very helpful and we found lots of good meat.
Gotta love Costco.
Great...as it's mostly quite in here
Costco has good prices, great service and is exceptional with their return policy. Always is great.
This costco is the least busy I have ever been in I love it
Staff is friendly and helpful every time we go here. Lines are usually not too bad. All in all, pretty decent Costco to shop at.
Costco has low prices!! Variety of bulk products! Lines are short and quick! Stock is always clean and organized! Product showcases and demonstrations! Store is clean, and their hot food always delicious!! If you go at peak times prepare for a busy store and give yourself lots of time!!
Cheap gas here. Big lineups.
It's Costco. Valid.
A decent Costco. It seems fairly standard other than having a big selection of Asian bulk food that I haven't seen elsewhere. Line management could be improved.
Fix your shopping card handles. You could rip your hand open with some of the broken ones
Best price best gas and the best parking!
Always packed and busy. But lots of good stuff!
It's my favorite.
Had Boxing Day hours listed at 9am but didn't open until 10. Employee in the lot at 9 organizing carts didn't seem too concerned to get a manager to come out and speak to the crowd of 30+ people waiting for them to open and no one could be reached by phone to either open or redirect the crowd
Thank you to Stacey at the Langley Costco. On a very busy Saturday you took the time to hear me and understand my predicament about a freezer return past the 90 day return policy that I misunderstood. You helped me out so much and I really appreciate it. It's nice to know that being a long time loyal Costco member still means something!
Costco has pretty much everything you need and prices are competitive. I do most of my shopping here once a month. Employees are always friendly and helpful.
Love the Langley Costco. It has nice wide isles, clean store and bathrooms, helpful staff, good selection. Return desk is efficient, customer service staff are friendly and helpful, lots of tables in the food court and they now have a self check out for the times you only have a few items.
why paint parking lot lines if you don't care how people park? Cars parked in no parking spots everywhere, parking by planters, random spaces where they can fit. Unfortunately it makes it extremely tricky to push a shopping cart, along with countless other cart pushers, thru such a ridiculous parking environment without accidentally scratching one of those illegally parked cars. Meh, what can ya do.
Returned a defective item with no stress at all, and picked up a replacement and, off course, a couple of other things we just needed to have. A lot of people in the store, parking was hard to find. People parked in no parking fire zones didn't make it easier and a lot less safe walking and driving. Staff we talked with were helpful and happy. Smiles, stuff and not too long in the crowds, couldn't ask for more.
Best quality and best selection.
Pathetic management and people on customer service are racist
Best shopping experience, made me feel like a boss.
fairly generic Costco location, but better than the Surrey location in my opinion due to friendliness of staff and easier access from the road.
Always put together nicely, meat selection is always awesome, but always super busy. They do normally keep.enoigh staff to keep the tills moving.
It was a costco. Exactly the same as every other costco.
Definitely a busy Costco location but the people are great, store is always well stocked and merchandised and it’s quite efficient. The lineup for returns is not the best design as you’ve got to cross the never ending sea of shoppers and their carts to reach a clerk but other than that it’s excellent. Self serve check out lines a an excellent addition.
Watch out for long lineups for gas... iffur in a line then ir getting gas.
Favorite place to get enough groceries to feed a family of 5 and a big dog without having to go back every 3 days. Huge boxes of lunch snacks and flats of canned food for quick and easy meals.
our family's favorite grocery shopping store. We need to Langley Costco for food whenever we need to fill up the gas for the car. There are always a few dozen cars queues at the station at all times. Parking lot is always fully packed on …
I go here for free samples. But covid hit and it breaks my heart.
Have been trying to get some membership info over the phone for about 30 minutes already. I have tried just calling to the other departments also to see if they can transfer me... but literally not a single person has answered the phone. WOW
I like that Costco in Medicine Hat has two seperate walk-in coolers; one for dairy products and one for veggies/fruit.
It has a liquor shop now! Kirkland brand vodka (the French, not American) is basically just Grey Goose for a better price ;)
I go with a friend in a wheelchair. They are very accomodating. I accidentally left a purchased item and when I went back, the manager who came to address my issue was very helpful and understanding. She was the one who actually found the item laying on a vacant check-out counter thinking a customer had left it there choosing not to buy it. She walked to the exit door with me and cleared me through the door attendant. Wwwwhewwww!
Big line up at return desk , only one associate right now at return desk. Customer are surprised and frustrated.
Langley Costco is most Costco store that I visited. The layout is clear, clean environment. product line is ready and completely. Staff is nice and friendly. Gas station is convenient and very competitive price. Love to shop in Langley store
Great value for bulk shoppers and the gas is worth lining up for.
When you can get a parking spot, it’s great!
not busy, but parking was busier then normal on a weekday
Great place. Friendly staff.
Quick service at the tills. Parking lot crazy busy as usual but plenty of people coming and going.
0/5. Always get attitude at the tills, a costco worker can never be found for assistance when needed. Deli workers can be found putting together meals with no gloves on and managers are very condescending if you must speak to them. During my 5 year span of working with PWD (the people who put out food samples) i have seen very unhygenic handling of produce including one time when a bird was in the store for over a month. (it's gotta eat and go to the bathroom sometime) good place to get crap service, crap quality goods and Hep A!
One of my favorite places to shop. Organized and clean and can't o wrong with samples! Love everything they have and hope they continue to get new items. Friendly staff never have had an issue with any of the cashiers!
The pharmacy is great with all of my family’s prescriptions, you can’t beat the dispensing fee either. Very friendly helpful employees throughout the store. Go at non peak times ... this is an extremely busy location. A couple of very dangerous must haves are the Keto dark chocolate squares and dark chocolate almond butter cups. Goat cheese, eggs/whites, cottage cheese, Greek yogurt 3 big tubs non fat, popcorn, vitamins, salad kits, romaine these are the staples for us. Big jar Kal olives are really good esp chopped up on pizza. Red pepper spread also a favourite. One thing I can’t find that was so good is a balsamic fig dressing they stopped carrying it a long time ago, wish they would bring it back. I don’t buy too much meat unless on sale, organic ground beef is good but very pricey. The duck sweet potato dog food is the only brand my dogs don’t react to however the last couple of batches have been pretty bad very crumby like the bottom of the bag residue throughout the entire bag. I did return 2 of these bags no problem but is still annoying. From the food court I get a latte with extra shots it’s no additional charge usually I ask for 4 or 5..... nighshift :/
Price to product, the costco hot dog is legendary, the sundaes are dope too
Medicine Hat Costco is may favorite place to shop for everything they might have. I trust when I purchase something from eggs to televisions (and I have), they are of same or better quality for the price and importantly, if I am not happy with the purchase, they will take it back or have it fixed. I've been a member before Medicine Hat had their very own and always will be.
If you have any questions hard to find some one.
It would always be great if they posted off items
A great place to find deals
Stop acting as your a huge deal, it’s a grocery store for Christ sake
It’s like the opposite of Regina Costco so I was kind of turned around. But other than that kind staff and good food
Always great shopping at Costco. So close to where we live, and so convenient. Parking can be a challenge at certain times of the day, but overall good experience. I have noticed some inconsistencies between what different staff members think policies are, so maybe refreshing them on policies would improve xo sumer experience.
Always the best value for the family
I’m surprised that this location allows people without masks in the store - violation of PHO
Omg can't go out and about the store without a mask because of covid but yet your hand dryers are disgusting and thought I would catch something way worse if I nb used them omg. This is just a few of the bathroom didn't get a chance to take anymore pics of the bathroom as someone decided to take a chance and use one of these machines and well all of the bacteria that would of been blown around I didn't want to take a chance of that blowing all over me. The backs of them and under were way worse just all around gross. Carts were not being cleaned as I could see everyone just grabbing the dirty ones outside. I have no idea how these places can be open when small business and restaurants can not and they are way cleaner. Just so wrong
So busy during a pandemic when restaurants are closed to indoor dining. Just crazy.
Not many customers at this location. Good shopping experience.
The parking spots alone are worth 5 stars! This location also has a gas station. It's Costco, nuff said ????
I love this costco because it's close to home but it's a nightmare. The parking is a nightmare and the tills are a nightmare. It doesn't matter what day of the week your in there it's busy.
Laid back atmosphere. Not at all crowded... friendly, helpful staff and courteous members. Almost worth driving from Calgary to avoid the crush and permanent shopping frenzy.
Love Costco! Only drawback is sometimes they stop carrying products you've come to really like.
I love costco, gave 4 stars because of the nusence to get parking or to try and get gas is a complete $%&T show sometimes!
Always the best place to shop. From well trained excellent staff to samples as you wander around. They also have a great selection of products and the perfect place to catch a bite to eat after shopping!
Every costco is same in NA. We went there asked for some membership trouble, it was happy and easy to fix. Keep standard serve quality and even better. We were visiting at a busy time, little bit hard to find parking lot. Need to wait a little bit, and find somewhere available. Mask still recommended, large population appear in a close area. All carts and touching screen or items and sanitized. It is kind of a safe and nice place to shop
went here for membership, the person who assisted us was very pleasing. This location seems to be organized. However, it's crowded like all other Costco locations are.I wish Costco in general would extend their operating hours to spread out the crowd. Also, for concession - I deeply hate screen ordering, particularly because the staff seem to struggle with this kind of system. We waited 20mins for our order not because they have to cook it, but because staff who's handling/giving away orders accidentally thrown away our order number.
Hope your online order is not come from here this how they pack sensitive electronics and deliver.
Hard to navigate. People drive around here very not smart….
Great place great prices. As a young adult though sometimes it's hard to use everything up by it's expiration date. But I guess that's the nature of the beast with everything being in bulk.
Friendly staff, short line when I was at checkout...parking was a little crazy
Not the best Costco I've been to. The pharmacy service is appalling. I've never tried to call a Costco pharmacy before and not been able to get through. I even asked membership services to help. Their' advice to come into the pharmacy as they aren't so great in responding to phone calls.
Its alright. Always crowded and the door people always seem cranky. The prices aren't too bad unless you're buying fresh
Lots of parkings, easy access from either 200th Street or No. 10 Highway.
Well they didn't. Carry the Kola brand sour keys even though on the website for that location it said they did.
Poor parking lot that causes traffic problems on streets around. Prepare for a wait for parking and gas. As well check your prices at the tills on Monday you definitely don't want to get stuck in the return line. Overall a standard Costco just to busy to give excellent customer service through all aspects of shopping
Great deals!
I visit a few Costco’s in the lower mainland, i must say the Costco in Surrey has the most amazing staff , they don’t judge , they don’t look annoyed when you return , always greet you , always say bye , very helpful if you need something …
mmm costco, always has new stuff in stock
So much nicer than the Surrey location. Clean, friendly staff, lots of stock. I drive the extra distance to Langley to avoid Surrey which is gross. Surrey is always a mess, out of stock and full of rude customers blocking all the aisles as they don't seem to understand grocery store etiquette. I've actually seen several reviews mentioned this. They need to redo the parking lot. It's always too full to find a spot and the super long gas station line up just adds to the mess as the gas station lineup blocks the entry to the parking lot. It's usually a huge long traffic jam. I never use this gas station as the line is ridiculous.
This place is good to buy family size things and as very of meats
The only reason to hate Costco is their parking scene. Place is always so busy and you're spending time looking for parking. Drivers here aren't too bad though............. Another thing could be those vultures! You can see them just eyeing and waiting for free food. Get in line and wait. Super size your groceries! Food here is good enough and cheap.
Great location! Very busy but, efficient check out. Parking is difficult at times. Lots of choices at great prices!
Usually the gas station is so crawded. Good quality products in the store.
Sometimes I go just for the food lol EDIT NOV.15.2021: Emilio at the tire department is great to deal with he is very thorough and he's not afraid to ask for help from his Co workers to help speed things up. Tbh they are all great but I just felt that above and beyond vibe from him which he did come through with. EDIT MAY.16: Hajnalka was so great with customer service she actually walked isle through isle to help me find my item! Great job by this employee. She trully deserves a bonus :) ????
As we all know, you always spend more than you mean to lol
Love this Costco, the staff are always cheerful. This location seems to be less crowded from the rest of the Costco maybe it is larger or space out nicely. They have my favorite chicken wings here too plus always bonus when I can fill up with cheaper fuel
Coming along the #1 hwy, this is one of my favorite gas stops. The place and pumps are never too crazy.
Fast and easy. Self check out makes the store efficient.
Lots of parking (especially if you’re willing to walk a bit), self check out, and friendly staff. Easy to make quick trips in/out and well stocked.
Always good to shop at Costco.
This Costco is probably has the fewest lineups of any I have visited in Alberta and Saskatchewan. It is just off of the trans Canada highway so it is easy to get to.
Its very big and has free samples but because of covid 19 there isn't anymore and there is a huge line and its annoying but everyone in there is rude and ignorant ????
Great deals at the food court.
I really like this location! They have 6 self checkouts unlike some Costco's I've been too. Spacious parking lots too. If I'm in Langley again I'd definitely go here.
Nice place to do bulk shopping
Wasn't too busy. Able to go straight in and pickup prescriptions.
I mean its Costco, so it obviously needs about 300 more parking spaces. But other then having to circle the parking lot for an hour or 2 before you get in , it's great. And the concession takes card now!!!
Love costco. Good way to stock up rhe house. Just make sute you shop smart and get what you need. Very easy tk overshop here
Excellent Costco. At the propane station, the service was friendly and helpful.
Good a little empty and a lot of cleaning station
Nice. Only problem is its crowded always but other than that well worth the membership!
Costco is the best. I love it everything there. From electronics, vegetables, healthy food options, goodies.
Same as any Costco. A wide variety of wholesale selections. Utilize their gas bar for cheaper gas. The food court always has fried food.
Nice & friendly employees. Best place to work and shopping
optometry dept is the best. they make sure you are getting the right product for you. my prescription recently changed and they gave me a trial pair of contacts while i shopped. turns out i have been using the wrong contacts for my eyes. i also wanted to get new pairs of glasses which were getting low in stock so they gave me suggestions on how to secure the pairs i love. awesome customer service!
Traffic can be nuts with the extremely popular gas station sharing the South entrance. I have had issues with specialty departments service and attention. Packaging sizes seems to be shrinking, but I keep going back. Prices on staple items can't be beat!
HUGE store and very clean. The staff are great.
Bought a freezer... they helped load it onto the truck. Friendly service, good prices.
great place to stock up....and gas up
Canadian Veteran, asked to leave cause I wouldn't bend the knee and wear a mask , only grocery store i have to do thi.
Great Costco. Not as busy as some of the other cities, so nice to shop without the crowds!
I am a huge fan of costco and love visiting different costcos I'm different cities, provinces and countries. This costco was clean, well stocked, had great products as usual and we spent tons of money ad usual. The only downside is that they don't have liquor stores like they do in Alberta, Canada
They don't sell Carnation Milk, and the lineup for gas is horrendous. Their eggs are overpriced, as is the bacon.
I don't like crowds and this Costco was very crowded Saturday, However, they know how to move shoppers thru the store.
The store was closed today because a ice storm knocked out the power.
Their pharmacy is busy but pretty quick. Staff are very friendly.
This is where we should the most. Great staff, great prices !! Even better return policy
Great Mall. Should add more clothing & footwear.
Great location, no photo service or long line ups
Costco is the best. All of the staff are super helpful and awesome!! I won't shop anywhere else!
I'm always satisfied when I leave Costco. I still say the best meat prices in Winnipeg.
Medicine Hat Costco isn't as busy as other Costco's I've been in. Quick service for pharmacy, hearing aids, glasses, and cell phones.
You get everything in bulk here. You need to purchase a 60 dollar membership card every year. They will check your card and receipts on entry and exits. If you are thinking about fo a shopping for more than one household and want to share the money in between and collect all the rewards this is where you have to come. The thing i hate here is they would put all your groceries into a cardboard box not into a bag . which sucks..but i recommend
Nice go to place for groceries. Good selection at good price. Best to buy groceries from here for a large family . For small family I won't recommend much. There return policy is very nice. I happened to go today and the they are practicing Covid policy and procedures very well. They provided sanitizer and mask to everyone before entering the store which was nice.
It need lactose free milk - they have almond milk but I prefer other options.
Tire service was awesome. Guys up front and service techs very friendly and Covid complaint. Well done. Thanks.
It's Costco. Busy, Sept 23/2021 Covid restrictions in place
Booked an Appointment for Covid shot. Was 10 kin late due to traffic and they gave it to a walkin. Why take the phone number if they aren't going to check. 10 fricken minutes!!!!! Very unimpressed. I'm considering cancelling my membership
Cashiers are being ignorant about certain people and always jump up and check them out because of who they are and others can walk through without a problem . They should stop profiling people
The staff were helpful, supplied a mask ... To those that wanted one ... It is optional ... customers were polite and social distanceing. Medicine hat ab
Best place to get my favourite cheese!! It's from Wales, has a black label, aged white cheddar and I think it's called Colwell.
Way too many people in there! I can't ever find a worker to ask a question.
Good friendly staff. Lots of room. Good lighting. Possibly the best Costco in western Canada. Ar least best I've been in.
Very fast checkout. Food was great as always in Costco
I found this location way better than surrey costco ,first it's less crowded and 2nd its more organized. Gas station is add on to this location .
Store is good. Like the self checkouts.
Arrived about 1 p.m. on a Tuesday. Found parking easily. Gave out masks if you didn't have one. Some people still didn't wear them but most did. We were given wipes for cart and hand sanitizer. Aisles were fairly busy but I lucked out at cashier. No wait Yahoo!
Filled up gas here, sanitizing was between every customer, prices are fair compare to lower mainland
The gas bar or station in Langley the employees can learn from the Abbotsford location instead of employees standing around talking amongst each other!!The employees like Abbotsford gas station can guide traffic so it is no all jammed up and clean the pumps after each vehicle so we do not have to wear gloves or wait for a employees to help you or look for service and make others wait..Well done Abbotsford Costco gas station for the friendly clean service..
Premium gas was only $1.059/ L ! Best place to gas up.
As usual packed with people if you worry about your health you should avoid any costco
Parking sucks, usually takes 15 plus minus to find parking, they do have great staff and cheap gas prices
It's hard to get in the doors and even harder to navigate through so many people, especially during Covid.
Buying in bulk is worth it here. Plus there are plenty of interesting deals on a nice variety of other merchandise.
crazy crowded as expected on a popular place like this. staffs are very friendly
This Costco used to be my favorite place to shop and get gas. After today though, I will never be back. I was so shocked when I stopped counting at 18 UNMASKED shoppers within moments upon entering the store. When I spoke to the manager, he told me that Costco (not sure if all locations, but this one for sure) is not enforcing the Provincial Indoor Mask Mandate and shoppers only need to wear a mask if they want to. I was told I could call the Medicine Hat By-Law Enforcement department if I wanted to. I did contact the Medicine Hat By-Law Enforcement department and was told that as there is no local mask By-Law in place, there was nothing they could do and they advised me to file a complaint with Alberta Health Services - which I did. Needless to say I left the store, without purchasing anything and went to the Hill Safeway where they are complying with Provincial Indoor Mask Mandate. Beyond disappointing to have this location be so reckless when Alberta and Medicine Hat are in a Covid Crisis!
Only con is the parking. Always takes time to find parking. Although it’s packed in the lot doesn’t seem as busy inside. Other than that this is my goto Costco.
I love shopping here. Great to get deals on bulk items.
I love the Costco. But if all the employees are as rude as the one on the way out was I'd never go back
Not to busy at around 5pm. I waited very little time in the return line. The return cashier was very quick even while training a new employee
Great experience until you get to a till with a lady named JUDY........ I think her position would be better stocking items than being rude to customers at the till.
Always amazing service and very helpful when me and my wife go weekly to get our goods
Always pleasurable. Great variety's
Excellence place excellent employees.. Shout to cody for hooking me up with the right laptop for me
I just love shopping at Costco because of the great selection and friendly staff. However, today at around 11:15 am, the lady manning the exit door was a little cranky. After she gave me my receipt back, I folded it to put in my wallet as I’ve done a hundred times before. Apparently, I didn’t do it quickly enough because she told me to move along as there was a line up. I turned around and saw maybe two carts. I just shook my head and walked out the doors. I was wondering why she was that impatient. One thing the Pandemic has taught me the last three months is to SLOW DOWN. Just relax Costco lady, please. Besides, you’re in Customer Service.
Everything is in bulk! Great for big families and to stock up on some goods
Hey Costco, when you do a major adjustment of your shopping hours it deserves more than a little note attached to the wall at the store entrance. I was there for seniors/first responders hours today, Wednesday, only to learn that starting this week those hours are now only available Tuesday and Thursday, There were more than a few upset people at the 8AM gate today. Maybe in the future you could put large banners at the entrance/exit, post the changes on the cashiers receipt, or have the cashiers notify people for a few weeks beforehand. Not too many people I know read the wall while entering or log on before a routine Costco shop to check for any changes. Forty minutes out of my life I'll never get back.
Some workers were rude with husband and cashier was rude to me. Complained to manager as i did not like to be treated that way. Will shop elsewhere if things do not change
Old optometrist K, how would it feel if you asked a question but were ignored a few times after making eye contact but yet you go to other people and assist them?
It was quite good. The one thing that I wasn't impressed about was the prices of the beef. It was very high. The quality looked good. Good variety of products.
Always a good place to go, friendly and helpful staff, lines usually seem long but they go pretty quickly. Always see someone cleaning and keeping up with sanitation
I've given this rating with regards to their customer service. On some days, I would encounter workers at the entrance or at the cashier/packing who have an "attitude" when dealing with customer (me). I simply asked for a masked politely already, and the worker insisted me to add "please" to my request. Their tone and attitude were not at all friendly and welcoming. With regards to the worker packing the products bought, they just toss the items into the cart without any care. I understand it's a bit busy, but this is not how they should be handling the products we are purchasing. It saddens me to experience this kind of customer service when all the other workers show great and friendly attitude.
Excellent service good quality for the prices we pay. I love the samples too
Costco just works. Only downside is they keep nagging you to upgrade your membership to put more money in their pocket. No other stores I go to ask me for money for the privilege to shop in their store.
Always a fun trip shopping for groceries at Costco
Like the fast check outs, makes Costco not so painful. You do need to know your prices though, not always the best prices.
It's Costco... Extremely extremely busy no matter what day or time you go. Lineups at tills move at a decent pace though.
Parking...what a zoo! Checkout is pretty fast considering the number of people.
A line up of 22 just to get renewed!!!!! And the line wasnt moving I wont go to this location again
Unorganized and busy. Good products and good helpful staff
I was a Regular here, however, recently I notice that they hire people that don’t speak or understand proper English. I was directed to line up and then when an agent saw me they told me to line up at another line. I think if you make a mistake, knowing it wasn’t your customer problem. You should honor and own up to your mistakes and not waste customer time.
Terrible customer service. My family and I were there today October 28 the woman in the meat department was very rude. I've almost had enough of Costco and rude employees whether its the tire department or meat department, in the last week i had to deal with rude people. It seems every time i go there I deal with rude employees.
Crowded aisles, no directional aisles. The store seems to take covid and the provincial health orders as a joke. I am shocked they havent been fined or shut down. Prices are unpredictable. Some amazing deals, other things are surprisingly expensive. Good place to shop if you don't believe covid is real.
What can I say about Costco that you don't already know? At least this one is hardly ever busy, so the shopping experience is somewhat pleasant compared to the big city Costco. I may make a personal observation, though. The prices here are good if you're buying bulk and looking for brand name products. If your main shopping objective is singularly price, then the local Real Canadian Superstore is just as good, or better than Costco. If you're a regular purchaser of bulk supplies, consider driving to the closest Wholesale Club to get even better deals than either of the above-mentioned stores.
Good deals available
Costco pharmacy is good for its low dispensing fee, but the monkeys behind the bars keep messing up my wifes insulin prescription. It's either a lots script or they can't count units of insulin... Been here 3 times this week to try and fix the issue. Even had to visit the doctor again to get a new script for them. Fire the pharmacists and hire robots at this point it would be much better.
Its costco! How can it be bad? Except for the crowds but it is not their fault. Love shopping here!
All cashiers were open, self checkout line went very fast
The staff are number 1 at making you feel good about what you have come for. The Optical staff were very helpful and the Optician was very knowledgeable and friendly. I also appreciate the honesty the staff had for helping me to pick out new glasses.
Very crowded store .. but counter service is very fast and better than surrey king George location
I love Costco in Medicine Hat the employees are super friendly and helpful
This is the best place in medicine hat to buy bulk items like cashew nuts,chocolate,cookies,almonds,baby diapers,frozen chicken nuggets,chicken wings,coconut oil ,shredded coconut,tooth pastes...etc in a good and cheaper prize.the barbecue chicken is really yummy and best in the city.the croissants are really awesome.I would greatly recommend costco....
Just don't liking wearing a mask
The Greater was super friendly an amazing, store was very clean and well organized. Cashier was very knowledgeable and good at her job!
Was a very good experience was able to get everything I went for and more. Will go back weekly.
Need a place you'll feel smothered and likely catch a cart in the ankle? - Look no further, you've found it. Overcrowded mayhem. But for real, Costco is great (except it's usually packed to the brim), and it's not their fault most of their customers are animals with no manners. I avoid this place like the plague. Luckily my gf doesn't like me going shopping with her in there anyway hahaha. This location is definitely better than the Surrey one as well????
Lots of great deals, gift ideas.
Good..friendly and helpful staff @fuel pumps..liquor store and check out
Couldn't find chicken salad...but otherwise good
Bad and rude customer service 0 star especially for Langley location.
Was a good time to go at 2:30 not to busy
The staff are always friendly but it is so busy that it is a very unpleasant shopping trip whenever I go. If I could buy the same items elsewhere, I would.
Don't get me wrong. Costco is great but this location is a zoo. Lack of parking is a major con. They need to add more parking spots or find another location with more parking and put in more checkout lanes. The lines tend to get quite long...compared to other Costco's in the states, the line ups could move a lot faster.
Costco was clean and organized, as usual. They were out of a couple of things, but that's ok we got through the lines quickly, so life is good.
Not a fan of Costco.
Best Costco is Alberta, likely the country. We're so lucky to have Costco and actually be able to get into it.
Parking here is ridiculous. Pretty much any time of day you will have issues finding a spot. The store itself is well laid out and aside from oblivious customers blocking aisles, it's pretty easy to find what you're looking for. The staff is usually very friendly and helpful if you need assistance. There is however one older blonde lady who is always rude, I think her name is Karen, but I'm not sure as it's been a while since I got close enough to her to read her name tag. Overall the two starts I took off the rating are due to the customer base here and the parking lot that is too small to accommodate the population of the area this store serves.
Good quality things at reasonable price
- The best food, it's always fresh and it's the only place I buy meat. - Good quality comfortable clothes - Best priced Pharmacy
Called this Costco this morning, to ask if they have any Kirland Baby Formula. And the lady who answered was ABSOLUTELY RUDE. " you are my 4th phone call this morning, no we do not have any formula". Fuxk you lady, just asked a simple question.
Canceled my membership due to forcing patrons to wear masks or shield! They don't care about been medical exempt! Also the harassment from employees is disgusting!
The staff at this location is great. The biggest issue is the amount of people. It is horrible to try and shop with people everywhere acting like jerks. You have kids, fine, but this is not a daycare. Keep track of you kids and keep me close. Also, they have a good meat selection.
Who doesn't love Costco? Best deals anywhere on so many different products. Great return policy. Sampling foods before deciding to purchase is welcome change from regular grocery stores.
Awesome staff, service, store, etc ... but can't believe that there's still people walking through Costco without a Covid 19 mask ????
It’s generally quite hard to get the attention of a staff member if you need help
try and get a hold of customer service and when i finally do i get a super grump muffin on the phone less then impressed to answer my question. no hi and how can i help. just barking.
Costco is great the road to costco not so great . i would not recomend driving that road if you are pregnant the dips and bumps in the road might cause a unexpected abortion .
Everyone knows about Costco and if you don't then you need to become a member. Great quality items at the best price you'll find anywhere. An amazing return policy with almost no questions asked.
Too crowded. Not enough parking spaces even in the weekdays.
The people that work here openly admit to being discriminatory bigeots!!! Unbelievable
Today was extremely over crowded with zero social distancing measures of any sort in the store. Complete chaos. On the plus side, I didn't see anyone without a mask on. Great selection of items, fair pricing, unfortunately not worth it for me at this time in the world.
I would not recommend purchasing tires from Medicine Hat Costco and I will never be purchasing a set of tires from them again in the future. The product itself was amazing but the service I received was completely unacceptable. My tire purchase journey started roughly two months ago when I made the purchase. I visited Medicine Hat Costco and received great service from Brandon when making my purchase. I was interested in this tire purchase due to a rebate offered through Costco where I would receive a cash card as part of my purchase. He gave me the correct information I needed to find the right set and helped me through the purchase. At this point, I was super happy with my purchase and the service I received. Two weeks later, the tires were received in at the warehouse and I made an appointment to get them installed. Had no issues with the installation initially and everything was going great! The first issue was around the receipt of the cash card. What was advertised as an incentive you would receive within 7 – 10 business days quickly turned into a nine week wait. At this point, I visited the warehouse to get additional information but was immediately directed to a customer service line. I eventually did receive the promotion but not after calling and requesting what was originally advertised as an incentive to my purchase. Not a big issue but would be nice if Costco communicated the actual delivery time for incentives/rebates for tire purchases. The second and glaring issue was the unacceptable service I received in store today. On my drive to work this morning, I got a flat tire. I am by no means technically automotive savvy and as a result I was unable to put my spare tire on. I went to a fountain tire on my route to have someone have a look at the issue. At the rate my tires deflated the technician confirmed that the issue was with the workmanship of the bond between the tire and the rim. They also examined the tires and confirmed that there was no nails or punctures in it. I ended up paying for a repair and as noted on my receipt. I immediately went to Costco after having my tires repaired as I was concerned that the other three tires should be checked as well as I travel frequently for work. I waited patiently to speak with Dan, the manager for tires, who mentioned that he took offence to my enquiry. He didn’t bother to examine my other three tires to ensure the work was done properly and also refused to reimburse me $30 I was required to pay to have the tire bonded back onto the rim and installed. I understand that the reimbursement would have been a complimentary one-time thing and I shouldn’t expect to be reimbursed. However, I do feel that it was completely unacceptable that a manager would be so rude and also not check the workmanship of the other tires. This is especially concerning as I am a senior citizen who isn’t able to check them myself. I ended up having to go to a third tire store to have my rims and tires looked at. Dan even had the audacity to end the conversation with “maybe you shouldn’t buy tires at Costco”. I’d be happy to return them if Costco didn’t already scam me with a limited life expectancy return policy on this product which comes into effect after installation which they are required to do if you want your warranty...
Costco was very good today, not too busy when I was there. Didn't have to wait in line.
Costco used to have most of the best prices, now it's like everywhere else, to costly and entirely to busy.
Find the right time to go to this Costco. Certain days are seemingly dead with 0 lineups while others good luck finding a parking spot.
Just went there with my mother picking up her prescription glasses, the fitter Eric was very impatient and the fitting process was unprofessionally done. One of the glass frame was bended purely by hand to fit without taking any measurements which might ruined the focal geometry. I have been wearing glasses all my life and i never seen this primitive fitment technique. So much for a optometrist. It was a bad experience watching your brand new glasses worth more than $300 dollars ruined right in front of your eyes. totally disappointed. THINK TWICE BEFORE YOU COME HERE FOR YOUR GLASSES.
Good place to shop. Lots of spacious parking .
Parking is almost always a problem, but I don't blame Costco. Food services staff are always hardworking and have good customer services. However, some staff can be pretty rude sometimes; especially a few "certain" staffs who check out customers at the exit. Whenever my family and I meet these few staffs at the exit, they are extra harsh examining the content in our carts like they highly suspect there are stolen items in our cart, which is entirely different from the way they check other carts in the line up before us. This is ridiculous especially to the fact that I was a peace officer worked with the provincial government for years. At one time, when my wife and I were just holding hands and walking out of the exit, one senior-looking staff even asked us to let go of our hands to make sure we didn't have anything between our joined hands. This is intolerable. I wonder if some (particular) other customers also experienced similar rudeness from their services. Also, some staffs in the auto shop can be quite rude sometimes as well; it often takes quite a few calls before we can arrange an appointment. I decided to make an entry here after numerous maltreatment from this location.
Quick and friendly. Lines were huge, they quickly opened another till and had it under control in no time. Used the food self checkout and was out the door with hot food in 5 min .
I had a great deal with smart tv appliance, i would highly recommend this warehouse if you are looking for bulk shopping, as this is my first choice to shop cause i coming from kindersley SK.
This is a great place to shop. You can take advantage of all the fine products that Costco has to offer and not have to deal with huge crowds and long line ups that exist in the larger centers.
Not too busy for a Costco.
Big parking lot and reasonable prices but they should reduce their gas prices for costco members. It seems higher than before.
Interesting place to shop with generally good deals on bulk!
Business discriminates against people with certain medical conditions!!
There is an asian old guy. HE IS SUPER RUDE TO CUSTOMERS. Not sure if he is still there.
Great time to shop is close to closing. No line up to get in or at the tills
Horrible place. They harassed me and chased me around and refused me service unless I wore a muzzle. They were very rude and aggressive. I was nervous and shaken up. Afraid for my safety. Talk about bullies.
One of my favorite stores to shop at..
I always bought staff from Costco, but only Now everything price go up.
Always interesting products. Friendly staff! Great service.
Can't go wrong with Costco always good deals and fun new things. You end up spending way to much but I think it's worth it. Also love the food court
I don't know what, this guy's think of themselves. They act like they are owning a gold mine or something. It's just groceries you Dumbos
Always cost me to much haha good place to shop ... Meat department seems to be priced high
Excellent prices, products and service!!
I buy all my electronics from Costco due to the free extended warranty and concierge service to help with setup.
I really like this Costco. The space is big, there are always stock, parking spaces are plentiful, and best of all, there is a gas station that is at least 10 cents cheaper than anywhere else. This is just a great Costco, and it is probably my favourite out of all the locations in the Lower Mainland.
We already have been to Langley Costco twice, but the outside waiting line is too long, so we have to give it up because we don’t have enough strength for waiting too long. We understand the tough situation right now. But still have below suggestions to see if it could make the outside waiting line shorter. 1, From Tuesday to Thursday, there is 1 hour shopping for seniors which is very nice. If there is still some space, could you extend senior age restriction to 55 to improve efficiency? 2, Could you extend shopping hours? Currently, inside customers is less than before. So maybe you can arrange cashiers to two work shift to extend shopping hours. 3, Nowadays, people already realize the physical distancing. So could you let more people inside to make outside waiting line shorter. Thank you for all your effort. We really appreciate it.
did not feel safe from covid while I was there.
I love Amazon even more every time I set foot in costco. It doesn't provide the superior value it once did to my family and I.
It's Costco. What's not to love
Absolutely love the store love the layout we are from Lethbridge. Staff was great people very friendly
Had fun sampling. A real treat to shop. Everything and more..Good place to shop for bulk items Friendly staff.
Costco is always a great place to shop the big stuff. Prices of food have gone sky high and beef is no longer my option.
Just like any other Costco. Crowded . Dirty Long line up . Some things are a good deal . Some things are not . Comparable to Wallmart . Wouldn't shop here unless you plan on stocking up and buying alot of whatever it is you need.
Between me and my family we have placed three online grocery order's through Costco's website. All three times the box's that the items were in were damaged and there was always at least one item damaged. The first time I placed an order I had to return most of the order due to the fact that the dish soap i order was damaged and leaked all over the rest of my items. Do yourself a favour and stick with in store shopping...avoid ordering items directly off Costco's website. P.S Its ups that delivers...so some of the blame could be with them as well.
I am really pleased with the cleanliness, friendliness of the staff, and covid precautions
Huge selection and fast working cashiers. Always friendly greeters at the entry and exit. Love it. I'd give 6 stars if I could
The parking lot is usually a nightmare whenever I go.....the Costco once inside is clean and laid out well....cashiers work hard....
Love Costco just get disappointed when they discontinue something u like....but guess that alm stores.
It always looks packed when I enter the parking lot but it's a well laid out store and easy to get around.
Went to fill up the car did not go in
Extremely busy, customers are constantly walking all over the place, no traffic control- people will stop in the middle of the aisle and talk to people for ever n won't move when asked. Bought 300+ dollars worth of groceries and we had to carry it out by hand as they had no boxes, bags, anything. Its been a long time since I've shipped there and it will be a very long time before I go back
Very very busy but they handle it well
I love costco deals and so many things you can only get here. But this store really needs to focus on customer service. And how they treat the customers, multiple times you ask for help its a a big. And at the door they can either be friendly or awful. But I do like the cleanliness and organization of this location.
Staff are great, product is great, but the parking situation makes it an almost "no go" zone for me. I ended up parking up the road and walking back to the store. There needs also to be a limit on the number of items in the self check out area. People are going through with loaded baskets and defeating the purpose of a quick get away for just a couple of items. Wonderful store and staff except for the parking situation.
Kirkland has good products at a good price. The package sizes can be too large for 2 people. Taking precautions during Covid asking patrons to wear masks. Reasonable hour for senior shoppers.
Great shopping, all under 1 roof, makes it so easy. Good staff to deal with, always helpful. Great choice of groceries, at great prices. Great Covid restriction controls.
Brought in receipt for the mattress I purchased thet were on sale refunded me the 100.00 I love this store
Very quick an easy to get through. Social distancing followed in the line up to get in. Once you’re in it’s a free for all. Staff friendly.
Alot of people inside, likely too many
Good selection of items ????
Little busy at times in the parking lot. Hard to find a space, would be great if they expanded parking.
We were a group of 3 Asian male in late 20 to early 30's. We were entering the store, and one member of our group was showing our membership card as usual as we walked past the door. A Costco employee, with nametag showing "Ruth", gestured us over with a single finger, then snatched the Costco card away. She was comparing the picture with my friend, and started asking questions about him wearing glasses and looking different than the photo in extremely rude manner, as if interrogating. Even after explaining the photo was taken over 5 years ago and that he does not wear glasses every day, she continued to accuse him for "using somebody else's membership card" - This was in her own words. I stepped in to show my own membership card at this point, (all three of us actually each have our own, individually paid membership) She then took the same gesture of snatching my card away and interrogating me. I have been Costco member for almost 10 years, and have never once seen this kind of "extremely thorough and rude door check". I asked if this is a standard procedure that she takes to check everyone at the door, and accuse them, and her answer was that: "You guys are young you're young and you're Asian, you're might be using somebody else's card, so I need to check" When I told her that I'm 30, her response was very sarcastic "congratulations", then she "tossed" the cards back at us and waved us away We stood near the door for a little while to watch her after this, and did not see her snatch anyone else's card away to interrogate. This is clearly racial discrimination and we felt extremely humiliated and wrongly accused.
Nice, smaller Costco with tons of great parking close to the main doors and Costco liquor too#
I purchased one of the vouchers, but through miscommunication I didn't grab the actual gift card before leaving. I came back a week after, the staff were so helpful! They were able to confirm the voucher was not grabbed but purchased and gave us the vouchers within ten minutes :)
Awesome always love going Costco even though thy are always busy busy busy....
Selling demineralized water as a drinking water is not a good idea as consuming “demineralized" water compromises the mineral and water metabolism of the body which may compromise the function of key organs.
Would prefer if "no, thanks though!" meant no for the samplers. Its their job, not their fault, but the company should be training them to be less insistent.
Pretty bad, today. Why open your doors, if can't provide decent service?
PINK AND GOLD PUFFY BALL GOWN DRESSES QUINCEANERA DRESSES BIRTHDAY DRESSES 22TH BIRTHDAY SHOES
No real issues. Could use more selection but its decent
Store was quiet compared to the one we normally go to on Calgary.
Pharmacy has good pricing but they are short staffed making the experience bad for customers and staff members seem stressed.
Best place to get Halal wagyu beef !
This is for the tire center. The people who work here have no idea what they are doing. Right from the initial phone call to the actual work no one knows what they are doing. They will continue to argue how great they are and how much they know when you're telling them they've made a mistake. Well I let them do it there way and low and be hold, they were wrong. Long story short, I had to to take the vehicle to another shop to get the job done by professionals.
Came here to grab dinner and it was quiet and calm bot my people. It was a nice change because my local costco is always insane with a wait to park anywhere in the lot.
We shop there often and 9 out of ten find everything....thank you costco
Easy access from highway and not heavily populated even though Friday.
The parking is crazy! Always. And at every outlet it's the same. But the selection and prices make it worthwhile. The lines are organized and move quickly. Staff are very helpful and eager to help.
Much busier than usual . . . AND they are always busy!
Got 4 x new tires. Everytime I've visited store I can honestly say I've not experienced anything short of quality service
Lots of parking, very clean store, gas is usually about 8-10 cents cheaper than regular gas stations.
Costco is my most favourite place to shop. In my family I'm known as a Costcoaholic!!
It was quite busy which is not new. Otherwise, we went there to see if they had 2 specific items available at this time, unfortunately it was not available.
Extremely rude cashier at the self checkout! Been shopping at Costco for years and mostly everyone is nice and helpful. I had 2 orders as due to corona I am shopping for my grandmother as well. This female cashier with really bad attitude walked up to my cart with her hands on her hips asked have you paid for everything!!! I explained to her calmly I have 2 separate Orders paying separately for each Oder, she continued with even worst manner well Im watching you.... I can’t believe someone would treat a long standing customer like that! I have spent thousands and thousands dollars there and I was dressed in business attire as I was coming from work!!!!! Very disappointed they would allow such customer service...!!!!!
The pharmacy leaves a lot to be desired, but the rest of the warehouse is pretty good. The downside is that rainchecks are not offered, and as the pandemic has caused a lot of items to be delayed until after the prices go back to normal, I find this an odd practice.
Staff was helpful. The electronics is very reasonably priced
Why can you never go in and get just the one thing your went for.
Very friendly staff, and excellent selection.The only reason I don’t give this Costco five stars is because they are always constantly way too busy. Although I realize that it’s not the store locations fault, I think corporate Costco should invest in several more locations in the lower mainland. Thank you to all the employees for doing such a great job during such a challenging time
Keenan in Computers is awesome! Helped me picking out all in one printer and actually showed me an easy way to put together, ...forever grateful
On of the worst locations to enter from 64th ave, gas pumps get a little mental from everyone filling up and spilling onto the street. Parking lot is like a little kids soccer game, everyone is driving around in multiple confused directions following the person ahead of them to another traffic jam cars. Front of the store can get nutty leading up from the parking lot, most drivers have abandoned common rules of the road such as driving the speed limit, letting pedestrians use the crosswalk, pedestrians not using the crosswalk, and drivers parking in the front with their 4 ways on because that always makes them exempt. The returns line spills to outside and people lose their minds because most people can’t differentiate the line going inside the store to the actual return line. At the end of everyone shopping journey about 80% of customers are grossly confused because they think that the only checkout lines are the ones all the way to the left of the store where the pharmacy is. Using the checkouts in the middle is allowed people. For most people who shop at this location it would be terrifying if the fire alarm bells went off because most shoppers follow everyone else instead of making their own informed decisions.
With Covid & the new plexi glass barriers the staff have forgotten the need to interact with the customers. At check out the staff chit chat with each other & ignore the customers. Next time you go in, stand back & watch, you'll see I'm right. But other than that, we enjoy Costco & their quality items.
Great variety in the selection of product! I normally use the Coquitlam location for my needs. But may switch over cause the commute time is the same for me for both locations.
Great deals. No trip to the city is complete with out going to Costco to stock up.
New store . Better parking than before . Also has propane which is a bonus .
A KIND SUGGESTION- I FEEL COSTCO CANADA EMPLOYEES ARE EXPOSED TO RISKS FOR A LONGER TIME, IT IS NOW EXTREMELY IMPORTANT THAT THEY SHOULD BE WEARING MASKS, ALL OTHER STEPS TAKEN BY COSTCO IS WELCOME AND GREAT. ALSO THEY SHOULD THINK ABOUT REDUCING THEIR HOURS OF OPERATION A BIT AND MAKE SURE ALL COSTCO FAMILY MEMBERS ARE SAFE.
Can't beat Costco for great deals on produce, household items and plants
So, let me tell you why I only rated this a 1 star. Really the only reason is because the line up is so big. (I'm really ranting here). Literally I love this place, prices are decent, the quality is fantastic. Other than standing in line to get in. Then standing in line paying. This place is the best. Also your waiting inline to park, not a good place for that either. I really wish that they would buy the lot next door to them, and open another one. Then there would be ample parking and the lineup issue would be solved.
I picked up my new glasses and I was nervous about it ,but the lady at the optical center was very efficient, helpful and may I add.... happy! It turned out to be a very positive experience for me ....Thank you!
The best Wholesale place in Canada. It is worth it! There are things I can only get at Costco. Live this store!
Love this place. It's often very busy but the well staffed store and check out move people along quickly and efficiently. They also have a gas station with multiple pumps. Line ups appear lengthy but again you get to the pumps usually in under 10 minutes. well worth the wait as the price is very good.
Thanks for wasting my families evening Costco. My family and I came there to spend a gift card we had got as a gift and got rejected at the door as the card didn't apparently have anything on it. I got home and checked the balance online and it is still full.
always have a wonderful experience in the store!! great people working there!! but the women in the food court are nasty and very rude!! a lady named judy was extremely rude to my father and I and im very upset with the service...
Wonderful friendly experience and value for the dollars paid.
Would like to see Perrier Pineapple & Mango sold in their warehouses as it it the best flavour. I found Mango & Cherry but not near as good. Anyone that agrees please add your comments so we can buy it at Costco rather than their competition.
The checkout service continues to get more mediocre as time goes by. Plus, they move the stock around so a person has to search all over the store to find their favorites. I know it's a marketing ploy, but it's also an inconvenience when I'm in a hurry
Unbeatable prices,awesome quality produce! Best prices on milk butter,bread,and eggs.. Why shop anywhere else? Seriously!
My favourite no-fuss place to shop. Good selection, good prices, clean washrooms and a Food Court with good selections.
1. Costco policy is free access to pharmacy but entry staff are tough to deal and very picky (in short not customer friendly) 2. If you have a friend inside the store and you are joining him ... The staff won't let you in unless your friend comes to the entrance to confirm ... What's the point in this whole exercise when you anyways have to show your membership at the time of billing. 3. If you are a couple or small family... Bad news ... You can get the best example of FEEDING CONSUMERISM ... You can't buy a pound of any fruits or vegetables ... All bulk packs 4. Milk is SAME price as other stores so where exactly you gain from the membership ?
I really like and recommend costco for it's popularity of the big box store brand and the variety of items they sell, But I wish The parking lot was bigger for all Costco branches, because whenever I try to find a parking space, they get snatched up in seconds. another thing I wish that all Costco Branches to have is free Wi-Fi. some people may not have data or cannot unwantedly waste their data, so It is recommend to bring in free Wi-Fi so all customers can have good access to the Internet while shopping.
Good prices good selection.
Good products at good prices. I really like Costco in general, but this location and the Surrey location are always too busy. The Surrey/Langley area are way overdue for another Costco location. Costco needs to hurry up and build another store, before customers get turned off and start shopping at another retailer.
Terrible shop, terrible Manager. They discriminate against people with mask exemptions, they don't care that a huge amount of their customers DO NOT want to wear the unlawful masks! They are violating our Charter of Rights. I saw how they treated one of the leaders of Action4 Canada. People will not forget!
The tables at the concession stand are still closed off to the public.
Nice to see covid19 guidelines followed and limits number of people inside..lots of sanitizing stations ????????
The best to buy bulky stuff and good price. Nicè and clean in surrey locations but some cashièr are not very friendly
Great deals and always stocked.
Love the store and products....just wish there was staff available so I could ask about some of the products
A great place to shop.Fantastic staff.They try hard to keep everyone safe during these covid times. Highly recommend shopping here.
Costco!!! Love the selection here, plus easy returns!
Warehouse style. Staff were helpful and I was able to find most things on my list.
Rude staff at the check out Was asked to move forwards ,I'm replied ,I'm staying 6 feet away .Her reply was the cart is 4.5 feet bs it's like 3.4 feet long..Her attitude..All I was doing was following the 6 feet guidelines set out for us all ..
Didn't even need a Costco card to get in A mask is all you need these days Costco is a good store But wearing the mask all the time terrible
Tire Shop was helpful and amazing! The store was so busy! It was like Christmas pre Covid! People were in each other's space all over the store.
Costco is costco. Always buying more of the things we dont really need lol.
Extremely busy!! Double lines from the front all the way to the back of the store. The staff were AMAZING!! they have been working tirelessly and efficiently. Hats off to the staff!
Always happy with the quality and price of Costco merchandise. Very friendly and helpful staff. The only thing that lacks is enough parking.
Lots of quality products at good prices but not everything is cheapest at Costco.
Helpful friendly staff. If you go at the right time it’s not crazy.
For many reasons, the Medicine Hat Costco is my favorite. I don't live in Medicine Hat, so I rarely find myself here, but when I do, I'm always impressed. The staff is very friendly. Everything seems so clean and well kept. And is it just me, or are the prices cheaper?
Standard costco, super super busy. Costco in the US has so much less ppl. Makes me wonder why don't they build another one in South Surrey, South Lanley etc!!!
Always good. Loce the snacks they have. Good to taste something without having to buy it first. Problem is i end up buying new things.????
Always friendly staff and typical Costco choices in stock.
Special hours for select buyers? Tried to buy a very in-demand item (kayak) so phoned the store the day before and they said they were getting some in overnight and to get there early. Arrived at 8:05 and was first in line for non-seniors (seniors are allowed in at 8:00). Didn't see any kayaks leave the store so thought I would be good. Wrong!. I was told they were sold to people that lined up at 7AM just for kayaks so they let them in early. Huh? When asked why they said they were waiting in the cold and they only wanted to buy kayaks. Special rules? Didn't know that. Maybe they should have said that when I spoke to them yesterday! In addition, staff was also buying these. Hard to compete. Been shopping at Costco for many years but not happy and these practices need to stop. Guess I'll wait in the "special hours" line tomorrow.
I grabbed my needed products quickly and pharmacist gave me direction i needrd as well.. in and out speedily today.
Go every two weeks. Enjoy the experience. Self-checkout is terrific. Some basic items are not ordered in this store but overall I like it.
Parking lot gets very busy Can be difficult to socially distance during busy time Always great deals on food, clothing and items
Workers should show more skin. On second thought they better stay covered up.
Good selection but not a fan of some of the corporate policies
Returns has a long line up .. though crowed line is attended swiftly
Love it. 40 rolls TP for 17.00
It's a great place to get the things my family needs, and the prices are way better than any wholesale supplier I've encountered!
-Definitely prefer this location over the others. - helpful staff - finding parking can be tough at times - added bonus is the gas pumps at this location
Great products, friendly staff
Favourite places for buying high quality items at lowest price possible. Staple to buy milk, paper, kitchen rolls, detergents, toys, books etc.
There was rude employee that’s had gave me the worst service, bad communication
There are some great savings here!
Hard to find parking but I think that's why there never really is a line longer than 2 people at checkout (expect weekends maybe). Overall a good store
Just used the gas bar this time
Line ups are minimal except for the gas service. Typical costco well stocked.
Had GREAT customer service with a return. Much appreciated!! Very helpful.
I love Costco since they did open a little busy but lots of fun
????
Really great Costco. Super busy though weekdays and weekends, but it does have a lot of selection on products. We like this store.
This is a place way too busy, including parking and gas station, all week long. No break. Unless I have to get something only from this store, now I try to avoid shopping there.
This Costco is by far the cleanest and the least congested out of the ones I have been to.
great place to shop it's worth to buy membership i just bought 50 disposable mask for $10 must be special that day employee really friendly.
Horrible food conssession nothing ready again. Twice in one week try to order wings to go. Had no time to wait. Thank heaven for 7 11 wings ready when I am.
A great place to get wholesale foods. Nice prices for the quantity of food you can get.
Always too busy and not alot of social distance!!!
Reliable grocery store
This Costco is absolutely superb!!! It will meet exactly to your expectations. This Costco is exactly like every other Costco!! It sells exactly the same stuff every other Costco sells!! It’s aisles and layout is EXACTLY like every other Costco!!! Absolutely stunningly universally amazingly standard and what ever your past experiences from every other Costco — you will experience that exactness of standardized Costco-ness !!! Perfection.
Good quality products.
One of the better Costcos for sure! Not crowded, clean
The staff are always friendly and helpful, I appreciate how large the store is in comparison to other squished locations!
We can't believe Costco doesn't close this location. Least busy of any we do business at. Always clean with helpful staff.
They will give you a mask if you want one. Wipes and hand sanitizer are also there for customers to use to wipe carts and hands.
Food court is simply amazing and the price is insanely good.
We shop there all the time
We bought 2 years worth of memberships from Costco. Their food is good but its pretty expensive some times. They rarely carry much of the stuff in the catalogue and their catalog does not have many prices in it. Instead they bombard their customers with useless articles that have nothing to do with shopping. I hate their line ups to cash out and how cheap to not have boxes or bags available at the prices they charge. We felt that the 132.00 membership was not worth it for a couple. I am sure people with kids like it for the buik purchases. Their liquor store has basics and that's about it. Many items are overpriced. They need to ask their customers what "basics" means if they are going to compete with Coop and Safeway-Sobeyes or even Walmart when it comes to groceries. The very best thing about Costco is their well managed parking lot.
Just after opening we were in and out in under 25 minutes. Quite happy about that
I think Costco is just great. It's a little frustrating when they discontinue something. I have Celiac Disease and depend upon them for a lot of my Gluten Free groceries. But overall thumbs up, courteous service, pleasant staff eager to help you out with whatever your needs may be.
Staff is nice and helpful. Lot of sanitizer available for use and masks at the front if you dont have one.
Lately the salads have been well below expected quality. We frequently purchase Caesar salad or Greek salad and very unhappy. Yesterday was Greek salad. Inedible for the most part. Tomatoes, bell peppers were almost rotten. Looked good. Was made that day but so disappointing. Costco, you can do better.
My family is proud to be member of Costco because they render excellent service. Keep it up Bravo! Zulu.
Great deals on everything. Most things in large quantities but not everything. Best deal around on Tissue Paper. Lots of ready made meals. Instore Bakery and Pharmacy. Snack bar on the way out.
I love Costco. Quality items (often unique ones) at fair prices. Awsum service and a great return policy too. They are for the most part, exactly the opposite of Home Hardware or Co-op .... and that's great!! Unlike them, Costo knows that 1973 is dead and gone, and they decided to give customers what they want instead. Thank you Costco.
Busy Costco location, but very nice wearhouse to shop at with gas station too.
While Costco is my favorite place to shop I'm giving it a 2 star today. During my recent shopping trip to the Medicine Hat Costco I did not see even an attempt at social distancing between employees and none of them wore masks. Without masks and strict social distancing one infection could wipe out their entire workforce in this store, never mind the potential to infect the community. You would think a global company would enforce universal operational procedures during a global pandemic. Infection rates have been relatively low in this small community but that could change in a heartbeat. Get with the program Costco and do your best to keep it low.
Great staff , good product selection
It lacks in variety compared to other Costco's but the addition of self checkout has been nice.
Very clean and organized ????
The savings is very good.
Its COSTCO. I try to avoid the Hurds at the Feed Troughs! But it's honestly consistently the quietest Costco I've ever visited.
Very polite service awesome people pretty good prices and in bulk great for families and not to mention the free taste testing areas and the foods at the restaurant is good too
Always have a good shopping experience at Costco.
Lines move quickly even though it’s a little busy. (As it always is) Staff is very friendly and helpful and store was really clean.
Would not let me use my credit card with my common law husband's card, who was with me. Never an issue before.
Good place to shop.But you can't get every thing you want.It is getting expensive.
Superb shopping experience! I just purchased three large, plush dog beds for $39.99 each!
Like my Costco don't go to often as they sell mostly for family's. Certain things only I purchase there unless someone needs same item then we split. A great place if you have large family. You can buy their foot long hotdogs they are in freezer packs of 14, great buy for 2 people to split which I do.
Friendly staff, well stocked and clean. Parking can be a challenge at times, but we try to pick certain days/times when it’s hopefully not so busy.
Nice large store.
I honestly love medicine hat Costco. The workers there are friendly. And work fast. I despise going to Calgary so we make the extra mile and go to medicine hat.
I love going to Costco, but one particular pharmacist is not pleasant to deal with everytime I encounter him. The other pharmacist I usually see is very friendly. The people @ the main till we're very friendly ????
Love the price of premium gas ⛽️ ???????????????? Its Costco always good stuff.
My experience at the Costco Langley was great!! Lynette the front entrance lady was so personable, and helpful!! She was the highlight of my shopping experience. I like this Costco as the layout is very …
Bought roses for mothers day and they were pretty much dead. By the time I got them in the vases mire peddles on the floor than on the stems
Awesome selection great prices
This location is great. The staff are all really good and quick at the tills. Parking is a bit of a gong show but that's more on the ones that paid for there licences. Great location, good deals.
Son-in-law enjoyed shopping lol
To go place for items and grocery. Some items are of highest quality but also cost more. It depends on how much you're willing to pay for.
A great place to shop for bargains and fresh food
Love this Costco! Never too busy, in and out very quickly!
Sure like the 8am.opening for seniors and disabled as I am both. Hope they keep it up
Love Costco, but, got some garlic coil the other day. I noticed it was a little smaller than usual, not noticing it was a different brand. Got it home, tried it out, its terrible.
Every visit is positive except I end up spending more money than I wanted lol...friendly staff and quick lines, awesome customer service
Its Costco. I will assume you know it. Parking can be rough here! Be warned! Grab a rottiserie chicken. Well worth the deal. They open a garden centre section in the warmer months. The tire centre is well run with decent prices. You can also fill up your ink cartridges in the photo area and pick them up within an hour or so. The gas bar has long lines for most of the day.
Not big as others but still good and have gas station which is plus
Such a great store diff sales love the big containers lasts longer
I'm always a fan of Costco one of my favourites a big game????????????
Still have to wear a mask so I dont recommend to shop at these places. Support local small businesses not big corporations.
Parking lot gets super busy! Like any costco, products seem to rotate occasionally but can usually get your staples in your preferred brands. *mask usage pretty good, I'd estimate 95% of the people I saw were wearing them correctly.
My family and I love this store very much. Cheap prices and very high quality products. Everything from electronics to food is available. Excellent product warranty and return policy. There is a pharmacy and healthy food. Also on the …
WOW. Brad was so so helpful with our tire selection. He was incredibly handsome and very kind. Gave us the item number to order online as they discontinued my regular tire size. Shout out to Brad and all the staff at Langley Costco. Also shout out to Matt who was so generous and also handsome, who helped us find cheetos. THANK U GUYS would recommend shopping there
This is a very well organized, efficient and thorough Costco location. The lineups move very quickly and the guided assistance provided in the check-out area makes the checking-out experience seamless. This location has an incredibly diverse selection of Costco-goodies available; more so compared to other Lower Mainland locations. For comparison sake, the clothing department’s selections are far superior than the Surrey store. The added bonus of visiting this location is quite obviously the fuel pumps. You’re almost always able to save 8-10 cents per litre of fuel when compared to other gas stations in the nearby vicinity.
Good place for casual shoppers best time to shop around 1 -130pm
Terrible place I live here in medicine hat and I'm never going back to Costco I have a medical condition and when I went in without a mask they said I couldn't come in without one and they said they don't care thats not there problem I wonder how they would feel if they had medical conditions and couldn't go into a store and the employees would say to them they don't care its not my problem
This particular store has ample parking, gas station and better organization compared to a few other ones.
Great prices on many high class items. Quality food choices
Crowded but had everything I went shopping for. Self checkout was convenient.
Great
Great shopping store there's everything you need
Where else are you going to go
Great place to go for Large Deal Items Very Clean and Organized store I love the Low prices .
Weekends are typically very busy and today was no exception.
Employees are getting rude and bossy during a stressful time. Overstepping boundaries. You want our business then put your Employees in check. We are not cattle to be herd around. Your systems has major flaws, step back and take a better look. P.S Stop rearranging your store just stressful for older people who only need specific things. They don't want to have to be trying to find new spots ever dam week or month.
Nice place for groceries with friendly staff and lots of parking
So nice staff and professional
Best costco in lowermainland. We love going here, best time is 30 mins before closing.
It was great! I stayed in the car while my wife did the shop.. found parking and had a nap. My kind of grocery shop. I have no idea how the actual shopping experience was at this store. I am just posting on my experience not the wife's.
LOVE the Hats costco. Such friendly service. Great concession. Great products and great about returns. Best warranties. Hands down my favorite place to shop for food and clothes!
Great people coupled with Costco's products and prices = perfection. We used to live near Vancouver and in comparison, the customer service is better than we have ever experienced in BC.
Well staffed and efficient. Clients move fast with their shopping.
Membership has it's benefits
Large warehouse type store ,with good prices on most products, have to shop wisely. Food bar is excellent snack food at a very good price.
Love Costco! They had some great samples there today!
Fastest checkout line EVER at a Costco and everyone sweet and polite
Super busy Costco, the pharmacy is complete nonsense took an hour and a half just to get t3s that's unreal they definitely need to work on being faster
Busy parking lot, busy inside but always lots of staff working with nearly all the tils open to prevent crazy lines. Gas station in the parking lot is always a few cents cheaper then anywhere else
So crowded! Otherwise 5 star. My child announced after we got into the store that they'd forgotten their mask. I was at a loss as to what to do. A little while into shopping someone found us with a child sized disposable. Thank you.
This place is a nightmare.
Costco is my favorite store. Produce is always the best, prices are great, the return policy is the best ever and the selection is always changing. We love that if we buy something from Costco and don't like it or it gets broken they return it no questions asked. It sure makes you feel good if you are spending alot on something that they truly stand behind their products. I always buy our cellphones from Costco. The Warrenty is amazing and who can resist the cash cards! You can check the specials online for cell phones before you even go in!
Very disappointed with the amount of people in the store and the safety precautions taken to keep prople distanced. We are in a state of emergency in the middle of a pandemic!!! Why are there so many people in the store at one time? It was a toatal gong show. Won't be shopping at Costco again until the pandemic is over????
I love the deals on buying in bulk, especially for things that every house cannot go without. Staff is knowledgeable and friendly. Walk-in produce cooler is a plus and the random taste testing booths throughout the warehouse is a bonus too!!!
Nice and clean. Parking isn't bad. Lots of sanitizer stations.
Love Costco .... Great deals I seen a toy in Costco that was half the price of toys r us ...
Love this Costco. Huge parking lot with large spaces. Exact opposite of Richmond. Best place to buy gas. Usually at least. 10 a liter cheaper. Great selection inside the store and so big it never seems crowded.
Tire shop went above and beyond to get us back on the road, much appreciated!!!
Would be better if they had same products all the time
Love this Costco,always clean, few line ups, great staff
Great prices
Great selection, fantastic return/exchange policy. Visit the "food court" for cheap eats
Always a great place to shop with fantastic staff
What a deal $15 OFF A FRESH CANADIAN TURKEY. So was only $13.
Great value, always leave spending over 200$ though ????
Couldn't find decent BBQ, choice is limited
Very crowded no real social distancing. Very poor should limit it to less than half allowed now
Your standard Costco that will have bulk competitively priced goods. Be advised membership is required to enter the warehouse. Also, be advised that this place can get EXTREMELY busy. Plan accordingly.
Other Costco stores has more items. The tire shop has the worst service one of the technicians look like he works for Michelin. The manager believes that be he is tall and above average can kick out costumers by force, as Costco prices are good the management should be replaced for more efficient and polite employees
This is a good Costco, very friendly staff.
My family and I love this store. Hotdogs as a reward after spending $300 at Costco !
The quality of all kinds of goods is very good
I love Costco... You can't go wrong. Well you can when they give you only 22 piece chicken wings and charge you for 30. Lol ???? ???? ????
Always have what we need. And then some.
Ok for groceries, but the parking for handicap is very poor
Good prices, just enough cashiers and gas is cheaper.
Good selection of products. The food stop is great (no chili unfortunately). The gas is consistently the best price in town
While the service is great in the store if you call in it sends you on a run around and I got hung up on 3 times by their automated phone service.
Great place to shop, however very easy to over spend at Costco.
Very friendly staff. More spacious to move around than other Costco's.
It's a great place staff very friendly plus they had samples different types of foods
Fill up gas and get groceries at the same place. It's always busy
Typical costco trip need a few things 450 dollars later lol
Love the food
This is the best place in Langley~
Love the Langley Costco from all the stores in the greater Vancouver area. The store layout is great, clean, great working store employees throughout the store. They are polite and helpful. There’s plenty of food samples and the store shelves are always well stocked. It’s a rare occasion if something is sold out. Customer service/ membership area is great. They are polite and respectful. I feel like a valued member and they care for your Complaints or Concerns. It has a good size gas station. (That’s always busy because of lower gas prices). What can and should improve? Express lanes for small purchases. Have all tills open when the lines get long. Expand the food court. Heck, they might as well start making more warehouses because this is almost always busy. We avoid the weekends and pre/post holidays because it’s a zoo of people but that’s not always convenient.
I bought a couple of snow suits for my grandchildren for an amazing price! Costco's has excellent quality apparel.
While all other gas retailers have been ripping off their customers for months with prices far higher than anywhere else in Alberta, Costco is the only one offering a fair price. Costco's gas prices are close to $0.20 cheaper than any of the other stations. Thanks Costco, I will be getting all my gas at your station from now on.
Its a awesome place to shop they have everything and staff so very thanks
Way better and less crowded than Surrey Costco! Well organized as well! One thing to note, I saw your restaurant staffs throw large quantities of unsold food (Pizza, Chicken wings, Fries) directly into the garbage bin, rather if you donate these food to the needy people that will be really great! Please do not waste the food.
Always good and this location has gasoline.
Jefferson at the till should pay attention to customers rather than chatting with another associate. He never said anything to me throughout my transaction, not even "Hello." He was just busy chatting, very annoying ????. The lady at the exit was pleasant though.