Here you have all the reviews of people who purchased the products and services of Real Canadian Superstore (Bakery) in Grande Prairie (Canada).
At the present this business receives a rating of 4.1 stars over 5 and the score has been calculated on 127 reviews.
As you can see it reaches an feddbacks average is really high, and it's founded on a high number of reviews, so we can say that the evaluation is very faithful. If there are many people who bothered to give their score when they are satisfied, is that it works.
As you know, we don't usually stop to put tatings when these are positive and we usually do it only if we've had a problem or issue...
This Bakery is included in the category of Grocery store.
Our experience in Superstore Optical Clinic is excellent. Thanks to Christa for her kindness and great customer service. Great Service! Great Experience! Thank you.
Good, I found everything that I looked! Good prices. My suggestion for them is diversify products because I can find everything but something the quality is not the best.
I use the Click and Collect and have had the best service, they have shopped exactly how I have requested in the notes and always are friendly to me when I pick up. Highly recommend this store and the service
Very clean....great staff
When pressed for time and I need to get a variety of shopping done...I like superstore. Prices and quality are decent and there is such variety of products. I like that I can also renew my insurance, get prescriptions and fresh baking!
I’d say they’re handling Covid well ish. I wish they would enforce proper masks though because I do see a lot of people wearing masks that aren’t masks (plastic face shields don’t count people).
Has almost everything you need on a day to day. Some good deals, produce quality seems hit and miss which is a drawback
Really good prices. Big bakery n meat department
You can get fresh Baked bread.
Classic Costco, go on Mondays or late in the day if you don't want it to be packed.
Its big, and busy, but the prices are really fair and they usually have a ton of checkout lines open. The parking lots is often a nightmare. Awesome outdoor garden section, and liqour store.
Best grocery store in town. Price match. Better selection of ethnic products. A one stop shop.
Perfect variety of products from a lot of regions. Prices are good and usually stocked up.
Look for a couple things got in and out quickly
It's a very large grocery store that caters to a variety of needs.
I love this store
A little on the pricey side. Produce was good quality. Clean store and there is almost never a wait time to check out, which is quite nice. The meats are always very good quality but I often shop elsewhere just because I can get the same amount for less somewhere else. If things were a bit cheaper I would definitely shop here more often.
WHY shop here? There is not enough time to travel down each aisle of this store ... it's huge! All under one roof and lots of free parking. Clothing, bulk food, kitchen essentials, lottery - one stop shopping. Good eats nearby to fuel you up after hiking the aisles, and Home Depot & Staples within eyesight.
I shop here for most of my grocery needs. Not bad over all but some more attention to detail is required. The produce can be questionable in quality, spoiled items next to fresh items. I've picked up several leaking meat packages and dairy cartons and some bread items are partially frozen and soggy on the shelf. I'd like to continue shopping here but I'm not to keen on making extra trips to return items or buy fresh stuff elsewhere.
Prices all around better than Safway Saveon Foods but all food companies run by cheap greedy CEO s pay staff dirt. Treat them like dirt too.
The bakery made hotdogs buns are nasty. Horrible horrible and only half cooked.
Great ????????
The international aisle has been downsized and that was the only reason I would make trips to the superstore across town. I no longer need to do my shopping here. Bring back the variety of international goods.
A little unorganized for the norm but better than average better choice than most places
Good shopping good prices.What I don't like is the self checkout. Won't use them as I don't work for free.
You can get almost anything you desire here the bargains are not bad either because they put their best foot forward every time.
Great place to find nearly every possible thing. They have all kind of things related to food, house, medication, clothing , drinks and so on. They also have a liquor store. They also have frozen food available. They also have international food section where we can find mostly of the food related items.
Would have given 4 stars but the fruits and vegetables seem to be spoiled when purchasing in bulk bags more often than not
Great pharmacy attached, to store that has unbelievable prices. Service and price a great combination for all.
It's a big store, got lots of stuff, typical super store. What more could you ask for.
Quick stop....love ladies clothes section....will do a big shop next time.
They always have what I need and the clothes are very cute
The store is always dirty and smells really bad. I bought a pair of jeans there and never again. They have a very strong musty smell that will not come out. I couldn't notice the smell in the store, my scent must have been use to the stentch of the store.
Produce is well stocked - price is competitive
Way up there in the space known as GODly Powers and time ???? Thanks Giving You and I much respect to you .... Zen
Love the garden area and great prices as well as good selection
I find the store has really good prices but it lacks in customer service. However, none of the staff have been rude just ignore you. The one thing I do hate is the homeless people that ask for money outside in the parking lot. I have felt scared in the evenings and am glad they have security in the parking lot.
Empty shelves...getting like the old zellers
Click and Collect is the ONLY way to shop. Seriously, I save money because I don't get more than I need. I save time because I don't "browse" in store. I multitask because I can order my groceries and watch TV at the same time. And the carry out staff is so incredibly helpful. Cannot recommend enough.
Great selection of Joe Fresh clothing and accessories. I thought I had my bill for the tobe I got my grandson for Christmas but obviously misplaced it. The young lady at the service desk was happy to do the exchange for me.
It's a great place to get international foods.
I prefer to do most of my grocery shopping at this store in Midland. It has the widest selection with usually competitive prices. They do pricematch if you find a better price elsewhere. Aside from the usual at a grocery store they have a fresh made sushi bar, prepared meals, fresh seafood and butcher, housewares, pharmacy, large organic section, clothing, beer and wine, cooking classes, decorate your own tableware, some electronics and a mobile carrier stand. Things that could be better: I find the produce is not always the freshest, it can be difficult to find some items, their ethnic selections are limited and the aisles are often crowded (both with displays and with people).
I always like this location, as its nice that you can just walk up. I find the selection is always big and its a nice store overall. I've always been happy with the produce and everything else here. Great store.
Very tired looking building inside and out. Always seems to be very busy and there are some good values to be had if you pay attention to flyers. The person at the checkout was very friendly and rang us through quickly. We don't shop here often, but when we do we pretty much always find what we want at a decent price. If you're into collecting points, don't forget your PC Optimum card.
Its a great place to go shopping for groceries and everything. I even bought a 50" samsung tv from here. The only downside to this store is that when you go outside with your groceries. You go anywhere near a shopping cart holding area and you are stopped by a bum wanting money to buy smokes.
Good selection. Fair prices. Could use a bit more check out lanes open, just like any other grocery store
Poorly stocked store. Now they take a huge part of their parking lot for a garden centre eliminating a ton of parking and rendering other parking really difficult to navigate. Why not add on to the existing garden centre? Changed gas station to Mobil and no longer low price leader, just a follower. Screams for management!
Nice place for shopping
Our family shops there a lot and usually a great trip... but not tonight Wednesday June 5th. Tonight I only had cash to buy just one case of coke. As I go to check out I notice only 2 cashes open with at least 6 people in each. The guy next to me sighed and put all his stuff on a vacant til and walked out. I approached the customer service desk to ask if I can buy it there (only one item). She said I had to go to the cash and didn’t want to help. I put the coke back and proceeded to walk out. Passing by the customer service area I seen her again (just standing outside the counter doing nothing)and said “ line up too long I’m leaving”. With absolutely no concern said “have a great day”.
Nice, clean, good selection
No assistance! Have to find someone if you need something which is not on shelf. Sometimes products shows available online with high quantity which you can order for pickup with $5 extra.
Store is well stocked and has a great layout. The staff is friendly.
I found items I wanted and it wasn't busy.
Great selection and best prices. I'll never shop at overpriced save-on foods again!!
I went here for kim chi and they don't carry it. They have a fairly good selection of ethnic food but not kim chi.
Finally a friendly cashier at RCSS. Only looking for a few items, dreading the line up at the till. We encountered a cashier of whom was grateful for her job and treated us as valued.
My favorite place to buy groceries for years, but unfortunately I have to prepare for the parking lot every time I go. I like to go later in the evening because it's less busy, but the homeless are out of control. I am approached by strung out homeless men every time I go. I will load groceries into my vehicle, turn around and they are right in my face. I am not afraid of them in the slightest but other woman that go, especially with young children should be concerned. The security at this place needs to change. When I was there last week there where were a bunch of them sitting inside by the carts harassing everyone in the store.. completely unacceptable. We should feel safe going to get groceries. I understand the store is in a bad location near the injection site, but security needs to step it up.
Well what can i say about this place. Its the super store.
I’ve been shopping here for years and I usually find everything I need and the points on groceries gives me free items and groceries it all adds up . The isles are wider than most so lots of room to shop when your not rushing
Always clean and I never have to wait very long to pay for my groceries.
Lower end products mixed with brand names. The selections in the produce area were either too large, too small and not what we expected. I know that they cater to the younger students in the area. Not my place to shop.
Brought some presidents choice soy sauce. Did not enjoy the taste compared to our regular brand. They swapped it out no problem. I had my receipt and within 14 days
After having a Turkey Roll go bad, I decided to go to the Superstore to buy the Roast chicken,meal deal. So, 1 toasted chicken, 2 salads,and dinner rolls. After telling the cashier 3 times, it was the meal deal, it was still rung in separately. The receipt looked wrong so I went to customer service. The first thing the lady at customer service said was, well it's very little difference money back. So, my question is, why are the tills ringing in this Roast chicken meal deal Separately?It looks suspicious to the customer, who then has to go to customer service and get them to ring it up on a hand calculator. The lady was snippy on top of it. It's Thanksgiving Day. I didnt need this when I had already heard of two other issues this weekend that were not good. I have basically avoided this store for months because the last time I was there , an older man ran into the back of my car with a cart. We were backing out, so I guess he didn't see us. I'm glad he didn't get hurt .My car still has a paint scratch from the cart. The atmosphere in this particular store has gone from negative to very negative. So, I still get gas at the pumps, but I'm seriouly, thinking it's time to get groceries at another grocery store . It's just not worth going here anymore.
Best thing about this superstore is the staff first thing in the morning, makes my day getting fresh bread and having good conversation
Great staff, very friendly. And very covid safe as well.
The other day I was in Superstore and had to get change so that I could get a cart. An employee was able to unlock the cart for me so I didn't have to get change. The same day the cashier was wiping down her station and she had such enthusiasm. I knew she was taking my safety seriously. I left the store knowing I met two great people there.
such a Very friendly store with helpful staff that do not discriminate and they a beautiful announcement to make you feel very comfortable with shopping there
Clean lots room to see and good variety of produce and food in general
Standard superstore! Which means it's much better than the other grocery chains around! Clean bright and everything you need at decent prices. Also fladhfoods! Get the app and thank me later!
The prices here are very competitive, and they have amazing friendly staff. I love this store
A good selection of wine but quite expensive. Not many sales in that aisle. Overall good to shop for groceries. Sometimes the deli department staff can be rather unfriendly.
One of my favorite grocery stores
Nice staff, clean well stocked, veggies and fruit fresh (wintertime) looking forward to wine section.
Not enough employees to keep the shelves stocked. But usually pretty busy anyway.
Best prices and the largest selection around. I love shopping here
Best deli prices in town and a great produce section as well. If you want fish they have you covered.
PC Express is extremely frustrating at this location. As others have written, it doesn’t matter what time slot you have, how far in advance you order or if your a PC Insider - you WILL get the phone call saying they’re “running behind”. This means you may/or may not get your order at all on the day you scheduled. This has happened at least the last 3 times I’ve ordered in the last 2 months, often with pick up not being until the next day and don’t even get me started on the substitutions and unavailable products (often found by walking into the store myself - on the shelf where they always are). This service is becoming more and more frustrating and my complaints to customer relations have gone unanswered for over 2 weeks. Management or head office: do something to help your staff. Limit the time slots to fit your staffing levels, increase your staff, incentivize them to show up to work. Doing nothing to fix the problem is unacceptable and I’m certain I’m not the only one complaining to them. If you choose not to fix it, Walmart has been seamless and will take over for you.
Started using flashfood! Amazing deals and quick and painless! Thank you flash food 7$ for two large pork tenderloin
I like the store has lots of things I need but prices could go down lot more thanks
As usual its a crazy place. "Mandatory maskes" not enforced. But whaddya do
Has everything you need but could use some extras like healthier options and more local products. Even an organic toothpaste would be nice.
Lots of tellers open. A great variety of products
Love shopping here. You get points that add up fast. I especially love their plants.
It's really expensive and the food is no better than a no-frills or other value brand
I can usually find everything I need here. Most staff are quite friendly. Some do get confused when I need a less common item, but they always try!
Produce are always fresh and new. Check the flyers for some good deals if you must before shopping and you will get a lot of bang for your buck. Some of the products here (other than food) are overpriced and a rip-off. I bought a towel hanger here for $19. Went to Dollorama found same exact item for $4. Also, I bought a bath rug here for $20. Went to Costco and found the same item for $12. Therefore, I will only do my grocery here other than that I will be buying elsewhere.
Head well my shipping needs. I like the rewards system. Usually head all I'm looking for. The staff is great friendly and helpful
Very helpful staff here. There's been a change to the self check out machines and they no longer have word-based instructions, only pictures, I think the relevant decision makers need to change this back it's not a smart move for self check out...
Amazing variety!
Carry a good mix of products. Good for some Asian groceries like frozen udon, leafy vegetables and sauces. The orrder online and pickup option looks like a big time saver.
The only issue today was the lady in front of me not bothering to wear a mask...
It has most products you need. The pharmacy is fast, staff is polite. I don't know if it's super, but it's a store for sure.
So many vegan options because PC has their own plant-based line now! Best prices in town, huge selection. Our one stop shop.
The staff are very friendly and helpful . I am still getting use to the new layout but change is necessary.
Maybe a little more expensive than the No Frill's, FreshCo's, and Walmart's of the world, but a great place to buy groceries and more. They also have several sales events throughout the year, and as a result I've managed to buy 2x 55"+ 4K Smart TV's in the last year at incredible prices.
Will take some time to get to know where things are. Vast amounts of items not available in other stores. PC points a bonus. Cashier was very helpful but could have done with someone packing the bags
It’s a typical superstore, crazy parking lot, but a good store with a huge selection of items. It’s nice that there is a clinic and pharmacy on site for convenience.
Quick shop as well as good for online grocery pickup options.
My experience here was not good everytime i went there....
This store just Simply has EVERYTHING..DO I have to say more? lol. I love shopping here. The specials are the best, 10 for $10 is the best. could be anything you will not ever know til you go.
Despite having some of the best selection, the Prince George store is absolutely unbearable. The store itself is fundamentally a trainwreck in terms of design; narrow aisles and negligible space between checkouts and the rest of the store. A handful of people in the store leads to complete congestion, effectively halting the entire building. I can't walk in without getting rammed by carts or pushed. Parking lot is so full of panhandlers I can barely park. Staff are obstructive and rude to top it off. I haven't been able to leave the store without being downright angry in about two years now. The only holdout I had was they provide the only food my cat will eat. I think I'd rather look online and pay massive shipping rather than set food inside again.
We get what we need here, it's reasonably priced and we have the PC points card which gets us a full shopping free each year. It's not amazing but it works just fine for us!
Crowded all the time, weird layout, not great on good produce but decent rates on items you like
Good selectio n however not the greatest customer service and product availability is not replenished enough
Well organized supermarket with roomy aisles and easy-to read signage. Awesome prices too! Pix coming...
Really happy with the general state of SuperStore. It's well lit, clean and offers some of the best selection combined with great deals. I do find that specials run out consistently if you go later in the sale. Tough to find staff to help you but as an experienced shopper its never needed. During my last visit I saw the manager walking alongside a handicapped person assisting them with every item on their list. I thought it was neat to see them take an elderly person with a small list so seriously. So while staff may be limited, they are doing a bang up job where it counts.
As good a pricing as Costco and line ups are minimal... Friendly staff and just all round good place to buy food and more.
Good customer service Very competitive Stock Desi and Halal stuff
Great variety of products and good prices. Staff is also helpful.
Some shelves were empty, not as stocked or as good as other Super Stores we frequently visit.
One of the few places left that aren't segregationists.
Typically I stay away from the bigger stores but had to go in to get something. The deals were great and the selection was awesome. Needless to say I was pleasantly surprised. There was security there and they were doing their job well as …
11/05 @ 8:40pm. Went in with some rotten oranges that I was sure I purchased from this location. I was incorrect, HOWEVER!!!! Katherine in customer service went above and beyond! Instead of getting me to go deal with there competitor she instructed me that she would be happy to exchange these rotten oranges (From Saveonfoods or Costco). She went above and beyond and needed to be recognized. *Hope day and time allows her to be recognized by management*
Best prices and selection in one place. You get PC points and from using my PC MC they have added up very quickly.
Always like shopping here.
Best produce in town. Love the online ordering, however I'm not crazy about the pickup fee, as other stores (Save-On Foods and Walmart) do not charge this fee.
Well-run and aisle widths are good for grocery shopping with a large cart.
If you ever want to reach this store by phone, just give up now. I've been on hold for 40 minutes, hung up on multiple times, then the phone was answered and simply placed it on the counter. Half the other extensions don't work.
Sign up for Optimum points. Nothing makes your day like reducing your grocery bill by $100 when you use your points.
Its a place to get practically everything from kitchen stuff that u'd need just think of something,that goes into it then go their and i know it well be their and that goes for the rest of the house and garage plus yard front and back and pool when it comes in season,and once in a while this go cheaper,so i definitely would say its worth going there.and too u the public thanks for reading my throughs of places that i visit once in a while.
Absolutely love the store. Everything I was looking for was th here,always is
They are follow the sanitize protocols, i just suggest not to go in busy hours
One star for the fact their bathrooms have code locks, I gotta go when I gotta
Always the cheapest prices and they've always been innovators in reducing plastic bag use, with a fantastic loyalty program. It's saved us thousands over the last couple of decades.
Inexpensive products and great selection of products (grocery, bakery, cosmetic, pharmacy, books, toys, clothing) . Watch out for different prices when purchasing single items... multiple quantities has a lower price.
Terrible Pharmacy. Either not having the meds you need (and not informing you) Or outright losing refills that should have been entered on their computers. Incompetent. Go to Costco instead. Way better service and they have more suppliers. Especially Cancer related medications that you rely on.
Cheap, great selection. Clean, fast check out options.
Cheaper prices. The waits are not too long. Good for every week stock up shopping
Great variety
Never a problem always find what I'm looking for always stocked , just long line ups with unused tills.
UPDATE MARCH 2021* Greeter with no greeting! No sanitizer at door or clean carts. Message playing over PA stating some are exempt and to be patient and social distance. * Very happy to shop here! Awesome experience AND on a busy Saturday morning so extra kudos. One gentleman was greeting people at the door, another young man was wiping down buggies and yet another pretty lady was wiping down baskets ???????????? All staff/team were friendly and saying hello. Cashier: Lani was efficient, so friendly and caring. Great experience, Thank you for all you do!
All day, anytime! You can get almost anything you want. For Nigerians, they don't stock ata rodo. ????. Go to the African or Asian stores for that
WENT IN 6 TIMES FOR SALE ITEM NOT IN SAW THE BUTCHER BRINGING OUT THE STEAKS SAID NOT THE SALE SO ASKED FOR THE MANAGER HE SAID THEY DIDNT ORDER ENOUGH HELLOOOO AGAIN I WASTE SO MUCH MONEY ON GAS FOR A SALE ITEM NOT ANYMORE MY FRIENDS WERE VERY DISAPPOINTED AS WELL AS THE STEAKS WERE FOR A BDAY PARTY TONIGHT I DIDNT COME THROUGH WITH THEM OR THE STORE DIDNT WENT ON MONDAY AS WELL ALL OUT OUT TUE AND NOW WED BUT THE NEW ONES NOT ON SALE NEVER AGAIN...PRODUCT LINE NOT GOOD SALES OF HOME ITEMS NOT IN OUR STORE THE MANAGER NOT CUSTOMER SERVICE ORIENTED WILL NOT HELP ONLY EXCUSES
My favorite place to shop for home fresh products & very reasonable prices
Like every other superstore. Pretty well the cheapest main supermarket in town to shop, always a zoo, parking isn't great... But overall it's what you'd expect from a discount superstore.
Terrible experience. Staff not helpful. Prices okay, but not worth the 28 minute wait in line to get to a till. Will be going to Save On or the Coop where people are friendly and helpful.
I had some difficulty with a gift card I purchased as a Christmas gift. I received assistance from Amber at the customer service desk and she successfully helped me resolve the issue. Her patience, professional and humility was inspiring...hat a great way to develop customer loyalty. Many thanks to Amber for creating such a memorable customer service experience. Real Canadian Superstore is lucky to have her as an employee.
Great gas prices with optimum program
I'm extremely pleased with the service at RCS
Always be the place where I wanna do my groceries.
My favorite grocery store, it's always clean & organized. I have noticed the cashiers have gotten pretty rude the past few visits though.
Best variety in North Simcoe for grocery products. Good pricing and great staff. Some of the fish products are best purchased on specific days to ensure freshness - ask the staff they will tell you when best days to purchase. Salmon for example is typically on Friday from what I was last told - makes sense as getting ready for weekend. Watch the flyer - and they do price match - and do offer Click and Collect - order online before heading to cottage and pick up all ready for you when you get there!
Super cheap... good selection. No staffing to help find stuff though, one of the reasons its so cheap. If I could afford to buy locally I would... one day.
Great service. They stock the wine I like at a super price.
Other than a specialty store, this place has by far the most vegan/gluten free options. While I don't necessarily care for either of those things, I see the value in that.
Well priced. Well organized. Great selection. Helpful staff.
Bathrooms are often not clean, smelly, and with functioning equipment (sink, or urinal, or toilet, or hand dryer). Cashiers will talk amongst them selfs instead of customers, about what they'll do after work, or about the previous day, etc. either overtop of or behind them. I know they want to move costumers along as fast as they can, but when I bag up my groceries it'd be nice not to have my fruit and bread crushed against the end of the belt and other groceries.
Good selection! Prices are ok.
Great ethnic good and produce selections and quick checkouts. PC points are the best!! Use your PC Financial MasterCard for food and gas and earn points!
I LOVE SUPERSTORE! They have such good selection and prices!! I wish they had one in my town in Cochrane :(
Lots of fresh vegetables are available at a good price..dairy is good too. Milk around 4 1/2 $.for a 4 liter jug..
Clean and good produce, easy to find things and great prices
5 stars because Sunday is a a zoo and the staff still manage to keep on a happy face ... and everything we went looking for was in stock through this madness
Over the past year I have seen attention paid to keeping the produce fresh. I now shop here 100%.
Always a great selection of product, many incentives to earn points using your pc optimum card. As well as many free products when spending the minimum purchase amount.
I enjoy shopping here, no complaints there. Just that everytime I am leaving the store, the same man follows me asking for change each and everytime I'm there. As much as I feel the need to give, I dont want to enable, but I also dont like to be spotted and followed to my vehicle for my money.
Prices are good, variety foods to choose including ethnic foods. the place is bright, high ceiling, wide ilse, with extend opening days and hours for auto plan insurance. I LOVE IT! !!
Good prices. All in one place shopping with pharmacy, housewares, clothing, deli, bakery, butcher, sushi, prepared meals and groceries. Large organic food selection plus a wine store.
Love the Superstore lots of people but good flow better than Costco and no membership fee.
One stop everything.
So big, lots of choices, great pricing and Fast EV charging!
They need to keep more lanes open during the work week between 4-7pm as this is a rush time during the week
Good stock on most stuff
Affordable and have a wide selection of more obscyre products, especially in their grocery section.
The odds that the produce isle is ravaged is 80%. There is almost never a time I come here and don't have to double up going to another store to get some simple like zucchini, basil, peppers, cilantro, mushrooms. There are not special items, but they are almost always out of one of not all of them.
last saturday before christmas and even though the store was busy, lots of checkouts were open and i was able to breeze through. prices were good as always with lots of selection and stock.
Probably the best grocery shop in the area, but just expect basic items (e.g. there's no fancy cheese section or anything). The staff are friendly and the prices are competitive. Lots of other services, such as a gym, dry cleaning, optometrist, etc. conveniently on site. If you arrive too early the produce stands may not be fully stocked yet.
Best produce in the city, hands down. The quality and selection of the fruits and veg here is the benchmark for the rest of this city. Huge store with lots of stuff, loads of parking and many cashier's (usually) to keep things flowing. If you don't deal well with crowds, go to Independent in Clearview.
Prices are a bit hard to work out. Says things are on sale. But if you read harder it says if you buy 3 or more it's on sale.
I hate how you sometimes get staff or security or loss prevention people following people around.
Love this Superstore! For my groceries I shop there 90%. Other 10% at Costco as it's difficult to shop there because it's too busy and I don't always need a huge pack of everything. Superstores only competition is Costco in my opinion. Although I chose to go to Superstore more often for my daily groceries and stuff. I love self check outs at Superstore. They also have a lot of cashiers open when busy. Great selection of grocery products, awesome home decoration, seasonal, bedding and toys. Way to go to the manager of this particular location. He or she are doing an amazing job managing such a big shop. The store is getting better and better ever day. I had concerns of them not having organic milk at certain times (not recently, couple or more years ago) They fixed it! Now they always have it in stock. And in general their shelves are always full, never out of stock! Way to go!
Always liked Superstore. It's super.
Lots of handicap signed people think it's ok to park in the expectant mothers spot, when there are specific signs for a reason. Just as much as you deserve your spot, don't take ours/theirs! *Superstore may need to add more spots for handicap parking/expectant mothers*
It was a simple layout, which I liked, but my only concern is the fact that you need to surrender a dollar to use a cart. Not everyone is going to have a dollar coin to feed the beast and if someone has a large list of groceries to get, the idea of carrying it in a basket or by hand instead of in a cart is upsetting.
Lineups have gotten progressively longer, and despite trying to push people through automatic tellers its not improving when they have half the tills shut down. Dropped off a prescription at the pharmacy today, was told approximately a 1hr wait. No problem, had other errands. 2.5hrs later it still was not filled. I travel an hour to come into town, and don't have the time to wait additional hours past scheduled times. I will be moving my families prescriptions to another pharmacy, and will gladly pay a little more for my groceries to get some semblance of service and speed.
There’s no staff to ask for help when you can’t find something.
Ok... pick up is a little slow at times.
Our go-to grocery store, especially since we started using the PC points for groceries, gas stations and Shoppers Deug Mart! We also love online shopping! Superstore has developed a lot over the last few years and we are thankful for the convenience it provides
The are a typical superstore.. the service is good.. the security sucks since I am regularly bothered by people in the parking lot for money
We stopped here to grab sandwiches for lunch on the way to my daughters soccer game. The already prepped food was awesome and a decent price. When we went to pay we wanted to use some of our points and the clerk at the self checkout had no idea how to do it. The reason we went there in the first place was to redeem points since we spent so much on the trip already
Not to busy...well staffed. Good service.
The atmosphere in the workplace seems like everyone wants to kill themselves but they have good, cheap produce, so, you know, small wins and all that.
Great value with points and being a PC Insider for more points.
Great place but expect to wait in line awhile lol.
Superstore is great for deals and the no name brand. Huge selection, both grocery, produce, home, and pharmacy. We usually go there for big shopping trips as there is usually a gift or bonus when you spend a certain amount of money. Also plenty of parking!
Excellent place to go shop very helpful people
Do most of our shopping here. Great pricing section and no membership and offer great rewards of free points/groceries.
Good food good prices
Large variety of products, lots of fresh produce at a very decent price. Very large and spacious store. Lots of parking available.
Always find what I need, in this grocery store. Selection of natural foods, is greatly appreciated.
Today (Wednesday) there was lots of produce that was not fresh. Some were going moldy. Although they always have excellent deal on bottled water and staff at the meat counter is always super helpful.
Ummm because President's Choice stuff rules. Particularly when it comes to ice cream, they're not messing around when they say "LOADS OF Chocolatey Peanut Butter Treats".... they absolutely mean it, and it will make you happy ????
Huge store. Good selection and prices. However you often have to buy multiple items to get the best deal.
Everything in one place for fair price.
The number one place to do all my shopping in one spot they have a huge variety of household items food, clothes and much more.Plus I collect optimum points and earn money for my next purchase just by shopping and using my optimum card and if you like to save and get amazing deals on everything in the store then I suggest you try the Superstore and they are very strict on social distancing and face masks on in the store upon entry....They also have P.C. banking right in the store which ties into more optimum points for you to earn.
Great for just general shopping without only looking for sales can get busy during certian days and hours but i still find stuff i need in stock on the shelf, has a great selection and arangment, only gripe is the illegal parkers in the fire lane
Had good customer service and the food is delicious ????
Good rates on products
Best super store I have ever been to. Was able to find help fast while looking for a product. Even knew something about how to cook it. Was great
Everything is almost doubled since 2020.
The superstore has pretty fresh produce, a very large selection and even the hard to find stuff is available there. The prices are usually competitive and isn't a long wait considering how busy it is on the weekends. Overall, this is one of my top grocery stores.
I use the PC Express every time I need groceries, fantastic way to save a lot of time and still get everything I need.
This store has everything and great prices. Love the click and collect option and the fast charge electric car option
Like it for them having mandatory mask wearing just for the open food there
Good selection and great deals with the points card.
We cherry pick here. We come for the PC dark chocolate bars, lamb chops, some bulk foods and occasionally, produce. It's hard to find someone to ask questions of. I find the Pharmacy area off-putting as there are no overhead signs telling you what's in that aisle.
A good grocery store for almost everything you need. From good quality brand names to the no name/ other brands. The PC point system is great too as it updates itself automatically to what you buy and you can use it at other stores as well. Overall a good store to shop at.
Staff is typically rude. However had a young male staff member in self checkout help us today it was actually quite helpful and polite unlike some of the older women you get there who's your thing they are better than everyone
It went well sold my vehicle transfered the title and got a possible covid exposure all in one place
They have a variety of delicious baked goods and fresh green vegetables as compared to other stores and good deals too.
Good pricing..I just hate the stipulation of amounts you must purchase.
Always have many options for all people all over the world
Love the natural foods selection at this store!
Superstore is great. They're well laid out, clean, and always stocked. All the cash registers are typically open during peak hours of the day, so the line up is never too long. They offer a wider selection of products in regards to oriental options and others.
I’m an avid click and collector, but very disappointed in the missing items. One time $100 worth and tonight $26 both times with the same young girl. …
The Deli needs to really work on there communication between the young man and two older ladies work this morning around 9/930. There were two older ladies completely ignoring us and had NO communication as to let us, the customers that pay there wage, know that someone would be there to help us in a bit. Instead the young man had to walk over from the otherside of the deli after looking at both older women that were ignoring us. He came over to help us but had to wait for one of the women took the meat and did her work that had NOTHING to do with helping customers service or to help speed up the process at all. I am NOT impressed at all. A negative score would have been better for the deli this morning. The one star goes to the young man that helped us and not the two older ladies
This place has poor customer service, a poor selection, and they seldom keep the items stocked. I strongly recommend staying away from this store.
Good to shop when they have deals
Good deals. The saddest part of this establishment is the fact they make you pack your own bags. The era of customer service is long gone. If it wasn't for the selection and deals I wouldn't shop here. If you are looking for luerlock syringes they are only 19c ea here. Anywhere else is 50-60c/ea. Fyi Also found out they shut off half the streetpole lights in the parking lot at 10pm. Feels a little cheap to me to not want to illuminate the whole parking lot just to save money on electricity. Easy targets for criminals in the pitch black.
3 of 11 checkouts open at 11:15
Never any carts inside leaving me to drag my toddler around the parking lot looking for a cart. Usually in the wind and snow blowing. I have heard 3 times the excuse from customer service that the "guy didn't show up to work today." Enough with the blame game and get it together superstore.
Love the superstore they have everything you need and alot more
Superstore is good for lots of things. Produce is alright but not the greatest. They do have good store brand products.
Great place to buy groceries lots of cheap items..love the pc.points system
Prices are high. Line-ups are almost always long. For a "superstore" they limit their price matching to about 5 other stores. Also, the shopping carts are seldom collected from the parking lot, and there have been times when there were NO carts inside.
Was very busy but line up was fast service was good
Repeated and aggresive begging in the parking lot of this Superstore. Plenty of other options in Nanaimo for groceries. Will not return until corrected.
It's sort of like a Canadian Walmart, I think? I haven't been to a Walmart in a long time, but that is what it made me think of. Very bright and clean inside though, and lots of options. My favorite part is that they had tiny little digital signs for the prices of things. The future is now.
Always great
I find I'm here multiple times a week (usually) due to my poor planning. They are always pretty clean, always stocked and have great produce. My favourite part about shopping here is their self-checkout where I can skip all the lines and just do it all myself quickly! Yes I'm a millennial, and yes I despise social interaction while grocery shopping. That's why superstore is perfect.
Parking is a major problem. Staff is friendly. Good prices.
They got all your grociery needs
Super simple and easy place to get your groceries. They pretty much have everything you need. The coolest feature here is that they have the shopping online. We ordered everything online and within a couple hours our groceries were ready to pickup! We didn't even have to go into the store! Amazing!
Up until today I haven't had any problems at this location. I would go often with my boss to pick up supplies for our workplace, as well as to pick up groceries for home. The store is usually clean, well stocked, and the staff is typically much friendlier than most of the other large chain grocery stores in town. Today was the first problem I ever had at this Superstore Location. They have a bin of rugs at the back of the store, and I am currently furnishing my first apartment that I am moving into - so I thought it was perfect. The prices listed on the bin were: 3 x 4 Rugs for $25 5 x 7 Rugs for $35 6 x 9 Rugs for $55 So I grabbed a 5 x 7. I was a little surprised that it was so cheap, and I looked around the box maybe 4 or so times just to make sure there wasn't another tag on it that said something like "these select 5 x 7 rugs for a way higher price", but there wasn't any tag on the box except the three I listed. Sure enough, I get up to the front and it comes up as $65 rather than $35. Yet there hadn't been a single tag that listed a $65 price on the box, which I told the girl. She called a price check and said that the person in the home department found it tagged and listed at $65. So I take it off the bill, because I am on a tight budget and can't afford to pay an extra $30 for a rug that I expected to get for $35 total. I go to the back, and sure enough there is now another tag on the box that lists those specific 5 x 7 rugs for $65. I should have checked the barcode to confirm, but since there was only one tag listing 5 x 7 rugs I didn't even think to do so. I don't know if the tag had fallen on the ground, or into the bin, or if the employee did a price check and then put a new tag that listed them as $65 - but at the time I was looking there were only those three specific tags. I love this store and have shopped here pretty much since immediately after it opened, but now I just feel cheated and manipulated to the point that I don't even want to go in for groceries because I feel like I was taken advantage of. Rather than admitting "we made a mistake, yes it was a different barcode but we see why you would have gotten confused since it was the only 5 x 7 rug listed" the staff rushed to cover up the mistake by putting up a new tag. Don't take this as any reflection on the girls up front, because they weren't there. If the person in home looks at the rug, checks the price and realizes it is $65 but the tag isn't there and then rushes to replace the tag, or find the tag - it is no reflection on the girl up front. Because all she hears through that phone is "Yep, it's listed as $65" even though there wasn't a tag that said so. The girls up front are amazing, helpful, and friendly and I don't want them to get in trouble for someone else's actions. I don't really even want to get the person in home in trouble either, but I just think it is wrong when a mistake is made that deceives customers and someone rushes to cover it up - and as someone who works as a waiter I think it is just horribly poor customer service. That would be like if I told a customer that a certain meal was on for $10, but listed the wrong meal and the one I told them was on for $10 actually costs $20 and then I make them pay the full price even though it was my mistake. I absolutely hate complaining, but in the end I don't think I am going to be returning to this Superstore for the rest of my apartment shopping, both for groceries and home items, because I just feel wronged and manipulated.
Cheap competitive store, like walmart, bit cleaner. The automated checkouts are buggy a lot though.
Just started shopping here, great deals.
They do not water thier plants. The plants are outside in the sun all day, and no one waters them. But they are charging full price in August. Ridiculous
Curb side pickup brought out the wrong order and didn't say anything when they went back in. Waited 20 minutes for them to bring out the correct order.
Great prices & wonderful selection.
I go in with large deli orders and they've always been friendly and helpful.
I find myself coming here all kinds of random things... The produce here isn't the best in town, but it's by far the best place for groceries in Prince George. Although I like going to Costco, its fluctuating inventory means that I can never count on the store having what I need at any given time.
Store is great. Well stocked. Cashier too busy chatting to do her job. Bathrooms are a DISASTER! Absolutely filthy and really: put in new toilet paper holders!! Ridiculous
They are very up to date on all the concerns going on. staff is very helpful
My favorite Superstore in the Lower Mainland. It is bright, clean and friendly. Parking lots as always are a bit tight. You can pretty much get anything you need here.
Has a variety of merchandise...not just groceries. Has a great pharmacy and other service businesses.
Superstore is nice and tolerant to people who don't find the mask comfortable
Fine
Wow, what an amazing store. Huge, bright, clean, and friendly staff. I got a jacket for Christmas from Joe Fresh but my Mother in Law lost the receipt. They very nicely exchanged it for the right fit with no hassles. Huge produce section, pharmacy on location, and massive parking lot. ONLY downside is you bag your own stuff but the money you save is well worth the extra few minutes.
Made a online order was supposed to be 275$. But after they removed 6 items from my cart because they were out of stock my total somehow changed to 305$. Can’t even view my online receipt because the links don’t work and was not provided a physical receipt. All in all a terrible experience and still can’t get a reply from any of the online customer service agents and it has “nothing to do” with any of the in store ones.
This location was out of stock on many of the items I was in need of. The store is always clean.
Too many times I've experienced long lines at the cashier's check out, because there are only two or three cashiers working. Need more cashiers to speed up our check outs. We don't have time to wait half an hour in the line ups. We have work to do and other places to go,too. I also noticed that the customer service person/s do not try to help thin these busy line ups by going on the microphone to announce that they could take their items through, as long as nothing needs to be weighed. I watch these workers as they just lean on the counter with their arms crossed and do nothing to help out. These workers are just plain lazy.
they really expanded their range of products they cary
Best place for one stop grocery shopping and it also has an international world foods isle for those hard to get exotic ingredients.
Had everything I needed and was checked out in a timely manner. Friendly knowledgeable staff.
I love this super store!!! It's SO big!!They have everything there!!! From the Joe Fresh clothing line, to birthday party supplies, to Bluetooth speakers and any and every grocery you could want!! It's usually pretty busy, but so large that it's never creamed for space!! I really enjoy shopping here!! :)
Lots of things to buy...great variety and offers
One stop shop. Good prices and good incentives to shop. (points and free product with purchase)
Great prices, little line at night !!
Veggies are better than other stores. I like the 10 for 10 bins. Free cookie keep kids quiet while you shop ;) nice staff. Never enough lanes open. Can get cheap phone plans there. Good pharmacy.
Big store but feels crowded due to the bad layout. Too busy during the week. Everything is more expensive than what I find in Hamilton. Parking is OK and staff are friendly. Easy self-checkout area. I won't be returning.
Very good variety of fresh fruits and vegetables, but sometimes not very fresh. Also meats, bakery, canned products. Best prices between big stores.
Its a store
Busy grocery store in Medicine Hat. We shop here or at Safeway across the street.
I love this store but from time to time some top brass hands some BS down and simply wow. Have a look at the over limit price and if you pay by cash they round up. Now I brought this to the manager's attention and she said the over limit price was wrong. Even though the cost of this butter has been $4.00 for the last months and I bought some at least 3 times.. soo what they jack the price just before the sale to make it look like it is on sale ?? Come on Superstore top brass this is not cool.
Good store to find all you need. Quick at the tills.
Had a COVID incident at this store where a customer, not wearing a mask, not social distancing, deliberately coughed on me. Reported to Customer Service, they said they couldn't do anything. Emailed head office 3 times. No response (it's been 3 weeks). I saw in the news, 4 days later the same customer, had spit on an employee at another store! Perhaps if Superstore had taken this concern seriously, this individual wouldn't have continued his dangerous behaviour. Also witnessed customers pulling their masks down under their chin, leaning over customer service desk to talk to staff. Staff do not have adequate PPE to keep them safe. I would avoid this store during the pandemic, as they don't keep their employees or customers safe enough. Not surprisingly there have been COVID cases at this store.
Great place for groceries
This place needs more staff it is dirty and does not allways have their shelfs fully stocked
Almost every single item I bought was either moldy or just a plain disgrace. The cream I bought for my coffee was not expired but came out chunky ! The milk I bought was the same. The bread I bought was actually damp and moldy ???? I bought a Case of Pepsi and it was moldy and one of the Pepsi cans inside of it was leaking everywhere. Please go somewhere else this place does not take care of there products properly!!!
Produce are always fresh. Great deal on pumpkins
Wide variety of products and proper sanitization procedures are followed. They are trying their best to stop the spread of Covid-19.
It's a Superstore. Nothing new or exciting. Just gets the job done. Oh, deli department was great though! The woman that helped me made certain to do samples and recommend other options we might like.
Large store with great selection of items for every price point, for every cuisine type.
Good grocery store, clean and well stocked. The friendly and knowledgeable staff.
Good store, competitive prices. . downside is the long lines. . good till workers ????????
Despite the unfortunate and significant(!) loss of many ethnic foods, Superstore remains one of our favourite one stop grocery shops!
Pharmacist should be there earlier on Sundays. A young worker tried her best to help.
Nnn
Always have everything we need
Easy to maneuver. Always has everything I need.
Typical grocery store, decent prices, I like the rewards program. Only issue is they don't really keep on top of keeping the shelves fully stocked at all times. Usually when something is on sale, it sells out and they can't be bothered to restock.
Live crabs are served here, and just recently certain categories of sea/ocean crustaceans have been found to feel certain feelings such as joy, frustration, and even love. It has even been noted by many major governments who have even gone as far to ban the live sale of them.
Went on a Sunday evening so stock was kind of low, but other than that no complaints. Staff was friendly, store was clean.
This is the best Superstore that I have shopped at but it is still Superstore. It’s crowded, people are slow and the lines are long. Some of the staff are lifers who love their jobs, some of them clearly hate their jobs and many of them are young kids who have clearly never grocery shopped in their lives. This store does have a wine department, seafood department and better than average retail section. There are also pharmacy, optical, insurance and hair cutting services onsite. I do wish they would limit the number of organizations soliciting for charities outside their store though, the entry way is crowded enough without adding obstacles.
It's your typical big food store. Long, wide aisles overflowing with foodstuffs. People can treat the place like a dumpster, so the staff sometimes struggles with keeping the shelves & aisles organized. The produce section has a few Asian choices, and a lot of your basic hothouse veggies. The meat section is large & utilitarian - I prefer smaller grocers for meat. Prices are lower than average, but you pack your bags yourself & pay for bags. The kids who stock the shelves seem friendly & helpful, but often over-worked.
went in to get insurance for our trailer after the insurance place on hart closed at 5:30. definitely will go back. the lady was very friendly and helped get a lower price than what we anticipated.
My favourite shopping store in Grande Prairie Friendly staff and fresh produce.
Most cost-effective place to go for groceries IMHO. they often get out of stock on the things that I like and need however. Not enough staff keeping the shelves stocked. But this is a very clean store
Friendly staff and fair prices on most items. Grocery pick up has been hit or miss. Always fix any issues, but there are rare occasions some items are near or even past expiry.
Always clean and staff is always friendly. Love the self checkouts!
Their French loaf bread is amazing they always have fresh bread and great prices on deli meat this is my favorite place to grocery shop.
Great now since the combined loyalty and optimum card for points.
The staff are so miserable here. Don't bother asking to find something in the produce section. It's for the best. Just look for yourself.
Its a superstore.... not much to say about it other than its a big box corporation that has the same options as any other. The staff were average and the cashiers looked like they were suffering but nobody wants to really help customers.
Very good prices, decent loyalty program, good private label and produce is usually pretty good, however, customer experience lacks. I find the tellers are always rushing people through the till and awkwardly making the person rush to pack their groceries, while the next person is already being run through. I'm not sure if that's asked by management but it's odd and ultimately not going to increase revenue and in fact may put people off.
Great, freash fruit with reasonable price
Very helpful staff and shipping receiving too
The store is great, good selection of wines and organic food. Pharmacy is horrendous. Poor customer service, slowest pharmacy I have ever seen in my life. We were ask to come back in 30 minutes, it took 50.
We just love the Real Canadian Superstore in Moosejaw Sk. The Service and product is impeccable. ❤
Reasonable grocery store I shop here from time to time
Use click and collect bi weekly. Very convenient though sometimes wait in lot is 15 min plus
Very clean store, friendly staff. More importantly, I get what I need.
Great Canadian store to go to! This one in Moose Jaw is also great. They always have a good selection of food and fresh vegetables. The worker's at the till's are always nice and friendly. The only thing that I can complain about is the ' Self Checkout ', not that I ever use it but the 2 times I tried it out it sucked and didn't work very well. :( But, overall is a great store to go grocery shopping!
If you're traveling through moose Jaw, (let's face it everyone would be) this is a great place to stop for some food.
Had a lot of things I shop for in the categories of gluten-free and dairy-free. Needs more produce variety though.
Clean great selection of fruits and vegetables. It's nice to shop at a store where there is a bit of everything clothing groceries pharmacy deli bakery housewares small appliances etc
Always find what I need!
Always busy. Produce is lacking quality. Self check out machines always need help.
Its good place for international food items and grocery, lots of options and variety are available
Prefer shopping at superstore over everywhere except maybe extra foods...lol
Natural products section is improving & more organic produce coming in.
Good pricing on most items although a little hit or miss. Finding produced quite hard too.
The SuperStore is a great quality almost perfectly priced and variety of everything. From food to shoes. It has a pharmacy, it has a walkin clinic and also offers mobile phone sales and service.
Horrible service mouthy manager.... Worst experience in my 68 years of going too Wendy's. Won't be back soon.. My wife and I agree
I always shop at this store because I don't only get good deals, but I love the customer service at the super store. Thank you so much for putting food on my table. ????♥️????????????❤️❤️
Good prices.
Clean location with plenty of stock. Found everything I was looking for. The produce is always fresh.
My review is biased, as I am a fan not only of President's Choice products, but the PC Points program. It is an excellent rewards program that results in many, many grocery discounts that can be earned both quickly and frequently. This particular location is clean, well stocked, has an excellent fresh produce section, bulk selection, deli counter, meals to go, a bakery, clothing, sundries, a PC Mobile, and a pharmacy. The pharmacy staff are excellent, and the dispensing fees are reasonable as compared to local competition. The store staff are friendly and helpful. There is even a click and collect, where you can order online and have your order picked, packed, and delivered to your car. It is my favourite grocery store in Nanaimo.
Clean place .
Best in the evening time. Less people but great store! Flash foods are also here
They've got everything and very clean with warm happy ready to help staff
Self serve cleaning station, I prefer the buggies be done for me. ???? The store wasn't crowded and check out was quick. ????
Great choice of products at competitive prices.
Helpful and cheerful staff.
Now that they have made mask mandatory infringing on my rights they can fo to hell.
Clean and not overcrowded like other Superstores.
Prices are reasonable and you can find almost whatever you want and more!
Location definitely meets the Superstore standard in every way. Staff are unfailingly polite though the mandatory "Would you be interested in our Deal of the Week?" question is incredibly annoying. Good selection of every class of food items (fruits, veggies, meats, breads, dairy, desserts, etc...) and reasonable prices — and occasionally a few really good deals . Pharmacy staff available until 9pm most nights. Underground parking is available and typically high availability.
Staff are helpful, selection is pretty good. Kinda bummed the international isle is so small but other than that, great store.
You can find anything you want here.
Love this store so much they have all in one shop
The fruits and veggies rot so fast.. I've actually witness a whole purple onion section rotting.. The smell was pretty bad. I've stopped shopping there for produce
My kids love when i shop here
Good selection... Good prices... Clean stores and good produce... The only reason I dont score higher is the lack of we actually care attitude and the added stress of the dismissing most of the chashiers close to closing making it an added stressful effort to leave with the goods....
I like this store because I find international products but I always have small problems so that in cash they recognize my vegetables, I would also like to find corn tortillas of good quality
Avoid this site's deceptive practises. This place has misleading labels. While disability scooters are available the check out leaves are so small the scooter cannot go through and the lanes are locked forcing you to walk way out of the way to get out of the store.
Prices are good but the produce is usually not so great. Country harvest bread is the worst! I'm a Dempsters Dude FOR LIFE! Bagging your own groceries is super annoying.
This particular superstore is larger and has more than the superstore I usually go to in my home town. An enjoyable experience.
The pharmacy is good ! Polite, knowledgeable, efficient staff.
Best place to buy groceries if your on a tight budget. Lots of self check-outs. Bright and well laid out. Always some sad story in the parking lot trying to bum money, but that seems to be everywhere in PA. …
Aisles are big, tellers are friendly, store is set up to accommodate rush hours, produce is excellent, process are excellent compared to save on foods. Overall busy but clean.
Since COVID the Click and Collect team have upped their game. Faster than ever, and still friendly.
Great products and services. Thanks sincerely for providing a friendly staff Shirley Corbett
They deliver
Love shopping here....points add up for free groceries...
The parking lot structure must have been designed by a psychopath with a fetish for torture. It makes no sense what so ever. The two items I needed were in Haba and dairy. As far apart as physically possible without leaving the city limits. I think now I may qualify for a triathlon. The kid at the checkout was the only saving grace. You hang in there sport.
They have a blonde haired (really cute guy) male LP officer is especially kind, not power trippers like most. To be 100% clear; I am not saying he'll won't charge thief!
All of the bread baked at the store comes in plastic packaging. There is no choice for the consumer to buy bread in paper bags. Plastic is by in large not actually recycled, even when you put it in your recycling bin. This is because China stopped accepting our recycling, and the whole plastic recycling economy crashed. Plastic bags also make the crust go soft faster. I, like many Canadians, enjoy crusty bread and waterways free of plastic bags. Its not very Canadian of Real Canadian Superstore to exclusively sell a product which ends up polluting Canada's backyard, don't you think?
Love the deals and prices
I've been using there online order and pick up service recently and it has been very helpful and the staff are very friendly.
I liked that there were different things that most other stores don't have. There were lots of tills open so checking out didn't take long
All my grocery needs under one roof.
Friendly staff and reasonable pricing
Real Canadian Superstore is always clean smails good because of this and the way managers handle their duties in covid time to protect the community is unforgettable living example human dignity so i say good job keep up we will be always there for you.
Awesome
Well organized and all around good products. The air is a little dry for my eyes though.
One the plus side: The store has more selection than most in the area, especially in Organic products and produce. One the negative side: Long lines are the norm in my experience. Sale prices may not be programmed into the cash registers. Watch your items as they go through! I recently had to spend over 30 minutes, two trips to "customer confrontation" and a trip to the huge end of aisle display to get the sign I was told wasn't there!!! All to get refunded $4.00 for some toilet paper that I would not have bought otherwise. Every person I deal with was crabby, condescending and disagreeable, even though the store had clearly made an error.
I love this store. Friendly people, a great selection and very clean. Plus they let me busk in front so it's so much cooler than all the other stores!
There prices are amazing for most things
I love this place because you can buy stuff in bulk and you dont need a membership
My household has done the majority of our grocery shopping at Real Canadian Superstore for the past 12 years. With RCSS now implementing mandatory mask wearing, we will be taking our money elsewhere. You can wear ANYTHING as a mask, you could cut up you living room sheer curtains and make a mask out of them. You can wear ANYTHING as a mask, because it's NOT about safety, it's about COMPLIANCE. There is an agenda at play. Last I checked, in Canada, we still observe the Canadian Charter of Rights and Freedoms. In particular, Section 2 (b) and Section 7. No one, not the government, not some CEO of a faceless company...not even my own Mother, no one can force me or anyone else to do anything to their bodies, to inject anything in their bodies or tell us where to stand or go with our bodies and most definitely not force us to restrict our breathing of oxygen, re-inhale our own carbon dioxide and suppress our immune systems by wearing a mask, all while giving that faceless company our money to do so. Just as I would never try to force anyone to remove a mask that they've chosen to wear. I respect EVERYONE'S opinions, decisions, beliefs and choices. If it's your decision to wear a mask and keep 2 meters apart, in case someone is "speaking moistly", then by all means, employ your beliefs. However, not everyone is going to believe what you believe and those beliefs should also be respected in return. I respect the decision to implement, however, I do not have to agree with said decision. RCSS: Lift the mandatory masking and I MIGHT consider returning, with our hard earned money, to shop at your store...maybe.
They should put down some price
Whatever you need is available here!
Store is impeccably clean and it’s well laid out and logical. Staff that I approached were all very knowledgeable and really helpful ... such a change from most box stores that one would visit. Was surprised and delighted to see a large BC Wine section right in the store itself, and it had some really great and varied choices for which vineyards were represented. The organic and healthy living section was beyond compare and had tons of amazing products to choose from. Will definitely recommend this location over the other in the surrounding cities.
This store is so huge that I consider shopping there my workout. :) They need to have smaller shopping carts for people that are just buying a few items though. Unless the heavy large carts are a part of the workout and are there by design. ;)
Hello everyone, this morning I came to the store as always to buy groceries and some fresh breads. The lady who's working in the bakery section was rude when I asked for fresh breads as every time and she's telling me to get from front. Why should I buy old ones which expires tomorrow.
Always friendly staff and clean store. Also superstore prices are great:)
love this place, excellent prices but they never ever have my favorite ice cream, but everyother super does it sucks
The quality of food is average, the issue is the staff. Not very professional. Would not recommend shopping here, especially with so many other places that offer great customer experiences.
Buy your food here and at the liquor store they have cases of beer for 15 bucks
I love this store. Fresh food, clean, nice staff, friendly people. Every you can ever want or need is there.
Authentic food is getting less than3-4years before,& pricing funny,oftentimes prices input was incorrectly....
Great store to shop at and so far, I really like the rewards program they started with shoppers ????
Great selection of quality foods with reasonable prices and nice staff.
Lynette in the optical department was excellent very knowledgeable on glasses n frames n lenses. I wld deal with her anytime thank you for great service.
Its a huge store. The staff are always there to help you if you need it.
Plants and soil amendment products .Great spring garden shopping. Good selection of
Good service. Able to find items clearly and when needed help was prompt and affordable place to sjop
Great selection but the meat is consistently foul smelling. For the price of beef these days it should be fresh.
Excellent store. Best staff anywhere. Only real grocery store in Midland. Others are dirty, overpriced and not nearly as courteous to customers.
So many people rave about Superstore for their selection and prices but I really dislike their layouts and their checkouts, whether it's so busy there's no lanes open or the self bagging, which I find incredibly frustrating. Not that I'm lazy I just feel that since basically every other grocery store can provide this service, Superstore should be able to as well. Feeling pressured to hurry when you have $300 in groceries, frantically trying to bag them to keep other satisfied is not a pleasant experience in my opinion.
Same price as Walmart but I prefer Superstore. It’s cleaner, they have more variety of produce and sauces.
As an American in Canada, this is one of the most bombastically named Canadian chains I've encountered - and they even go on and on about the president here instead of some silly British parliamentary nonsense. To boot, the prices are competitive, and there's an interesting section of general merchandise to kick things up a notch. Also, it seems that no matter how small the city might seem, you'll find a fairly impressive fresh seafood counter - even in Moose Jaw. Ten out of ten, will do again (and again and again). Real Canadian Superstore, I salute you!
Very big and expensive and not very well put together
It baffles me to pick between Walmart & Superstore for grocery shopping. Honestly there is hardly any difference in prices but i chose Superstore on two resons, one its clean & neat & other one is i can collect PC points.
It is a massive grocery store, and gauging from the crowds I suppose it is doing something right, but step inside those doors and you're doomed to be accosted by someone you know. I'm just wanting to quick pick up some groceries! But alas, after dodging aquaintances up and down the isles hoping they don't spot me, I finally escape to the checkout and realize I have to bag my own stuff.
I hate superstore. Bright lights. Long isles. You have to pack your own bags. They have been caught price fixing. I'll never go there, nor should you.
Cashiers scream at customers and then call you insulting names I personally will never be going back and I will be contacting their HR and union reps to deal with this lack of customer service and decency.
Let people know that they will have to line up outside..
The food pricing is a little high but they do have a lot to choose from.
Good prices overall, the store is almost busy so I use the grocery pickup app when I can. The staff are courteous and helpful. The pc brand has really upped their game in the last several years. More often than not I've found the pc brand to be on par or better than the name brand products. The pc express grocery pickup app works well I've only had a handful of issues with order mix up and once they patch the app they don't usually occur again. The reason for my low rating is for the management ending the so called "hero pay" for the Frontline grocery workers. We are far from out of this covid19 mess. The average worker deserves better compensation for putting themselves at risk.
Lots of vegan items including Silk yogurt and milk, Impossible, Light Life, Beyond Burger, PC, Simulate Nuggs, Daiya, and Yves. Lots of Bolthouse drinks. Good amount of parking. Spacious store. Also plant based cheddar cheesies and Made Good brand items.
Self-checkout is very convenient. Surprising selection. Acceptable prices. Really tight parking lanes and spots - bring your smart car and come alone :)
well organised and everything seems well priced.
Veggies are the best.
Good????
Good store. I've always been a fan of superstore.
A very clean and beautiful store. Great quality foods. A little pricey compared to some competitors.
Clean, good prices. Lots of space.
The cashiers are usually super kind but most associates on the floor are cranky, quick and have no idea where anything is. The ladies at customer service are usually talking way longer before helping a customer but the bakers and bakery is the big selling point for me.
Do my weekly shopping here. Love the layout and consistency. Would like the see leaner meat choices
Great place to go for groceries ????????
In an attempt to not offend people with medical conditions who can’t wear masks and in a misguided effort to curb potential violence from customers refusing to wear masks, the Medicine Hat Superstore is refusing to enforce Superstore Corporate’s policy requiring masks. Their staff need only sign a waiver for them to not be required to wear a mask, not have any medical conditions preventing them from being able to do so. When we spoke to the manager regarding this, he did not care that my health was put at risk (I am immunocompromised) by the store lying that everyone there would be wearing a mask. Approximately a third of employees and customers (including every child we saw and their families) were not wearing a mask. I had to immediately leave the store as a result of the health risk in Superstore. The reason the manager gave why they are not enforcing it, above and beyond the excuses above, is that Medicine Hat does not yet have a by-law requiring them. That shouldn’t matter when your corporate office has that policy! Plus, one of the ways that we can prevent Medicine Hat from needing that bylaw is to abide by public health precautions and prevent a large outbreak here. The manager also refused to give us a way to contact the corporate office unless we made a purchase as the phone number would be on the receipt. They are selling a false sense of security while not even bothering to sanitize their carts. As large as they are, they can do proper public health precautions and enforce them, many smaller business in Medicine Hat do!
Awesome service
Nice place to shop for groceries.....
Great place love it since mcsushi closed only place u can grab some it’s fresh in the morning doesn’t have a Electronic section anymore
I love the superstore You can buy bulk or not They have everything
Clean, great prices on everything there. Staff are very nice too and willing to wait to change an item. 10/10
ClicknCollect, or what they now call PCexpress, is the best time and energy saver strategy. Their service is always efficient and polite.
It's where I choose to shop
Rude employees got yelled at for getting in the wrong line when there was no arrows pointing you to line up
Great produce! Well taken care of. Normally good prices on everything else but definitly watch around. Need more cashiers on during peak times.
This store has way more stock than South Surrey location and friendly staff! I would recommend coming here if something is sold out at a different location.
Busy, but surprisingly not overly so. Fantastic prices. Excellent house brand products. 94 cents for Primula. Cedars $20. Recreate this inspired hedge! ????????
I went I to see the doctor at the walk in clinic in Superstore and it had closed early. I spoke to Sheldon at the pharmacy and had asked if he could help me out as I had ran out of my advair diskus and I was having difficulties breathing... he asked his necessary questions and filled an emergency fill for me. Sheldon could clearly see I was in distress and I would recommend to see him. Now that is customer service!???? Thanks Sheldon...
Well organized store and clean
Poor quality vegetables, some staff are ok but over all poor customer service ,farmacy is worse they always make you go back and very bad customer service,,, over all no respect for customers,,,,,
Location is good. Store is bright and produce is fresh. The negative I experienced was that many of their advertised specials were not in stock on more than one occasion. The Manager was very apologetic when asked about this and tried to appease as best as he could. I will shop there again
I left the point system and in fact you actually get groceries free. I have to say anything I would prefer if they keep their bathrooms clean in this day and age I would prefer that they have someone monitoring bathrooms at all times with drugs on the streets and all kinds of bad things going on I feel the diseases and safety of the public is essential for your business. Hire someone to supervise bathrooms always and don't love people just to use them as bathtubs. I was needing flowers. They were all almost dead nothing alive. Expensive for almost dead flowers.
Enjoy shopping at Superstore, good selection, great prices. Only negatives are lack of checkstands open other than guaranteed hours, more staff in the aisles would be helpful as well.
Someone in charge there needs to look into FRESH local produce options. Tonnes of pre-chilled and old produce. Their selection of Organic options is also pathetic.
Love this place, has lots of fresh food, snacks, and great bakery. Decent prices, sales often. The reason for 4 stars is because it can get very busy, and the bathrooms are gross.
Love Superstore staff and the PC brand of products, prices are fair and selection is great. The cashiers are all so friendly and Valerie is my favorite!
This was the word shopping experience I've ever had I asked 5 different people for help finding something and it was like I was invisible on staff member just walk away??? I don't see the point of returning here.
Very busy but good prices when it comes to food or pharmacy. Little bit hard to find parking space as it always busy. Great place to shop if you are looking for good deals.
Don't forget your coin to get a buggy ????
Always a good selection
Good deals and items are always available. Never short of anything 99%
I find it hard to find stuff. need more cashiers
Do NOT use PC Express pick-up services. The first time they forgot several items and I had to go back the next day. Second time I used this service they charged me $320.00 when my total was $243.64. Now I have to wait a few days they said for my bank to figure it out ( whatever that means ). The kid who delivered my groceries was bragging about getting a $100 tip from a crack head outside of the store. Seems suspicious, I was just missing $80 after he charged my card on the account. They got some kind of shady operation going on there. Just a horrible experience and I would never recommend PC Express to anyone. Unless you want to get ripped off and deal with brainless you know whats.
Ask any employee for asst..they know where everything is located
95% of the staff are great. There are a couple of cashiers that treat price matching as if the CX is always trying to rip them off and be deceitful even when you show them the store/date/ expiry date/and item details which makes checking …
Always a good experience
Pharmacy promised a medication before a procedure and the day before couldn't get it done and didn't notify us. If you can't hit a deadline and not notify the patient my trust that you can put the right pill in the bottle is gone. Will not be returning.
Can get busy in the summer months but usually reliable for most products.
It was packed, really hard to distance and get down the isles. they didn't half the stuff I needed.
Love the specialty foods, and their prices are always the best.
Always my go to place for cosmetics and toiletries !
A nice large store that carries PC products . It has a huge veggie section and amazing meat and cheese selections. I love a chance to shop in here for the selections you don't get in a small town.
Nice, quality clothing. Picked up some Keds for the summer.
Best points system, hands down. Gas purchases can be used for points as well. Adds up very quickly!!
Kind staff who are trustworthy! I have a habit of leaving my phone and both times I've left my phone in the store the buggy guys returned it to customer service for me. Thanks guys!
Large store, large parking lot, large selection and wheelchair access. Prices better than average.
Great produce, the best in town. Not big on the branded food products however
I went to this store because I was told they had a Dr Scholl’s custom fit machine to measure my feet for shoe insoles. After using the machine it showed me I needed a specific insole. Unfortunately there were none in the rack so I approached a sales assistant that was stacking the shelves. I approached her and asked if she had any new stock in her boxes she was unpacking. She basically told me she didn’t know and didn’t have time to look. Feeling a little out of place I decided to go to customer services. I asked there if they could check if they had stock in the store. The young lady made a phone call and the information she received was if there were any they would be on the shelves. That’s pretty much my experience in Real Canadian Superstore in Penticton today. Thanks for your assistance today I’ll be sure to remember not to use this store again.
I'm never disappointed when i shope super store
Great prices, things are usually in stock, and they offer international foods. Service is ok, and the cleanliness is meh.
Everything I needed....very efficient
Standard superstore. No complaints but nothing special. Self checkouts are handy when its busy
Terrible customer service! Had a stop from Calgary, this lady at the self check out had no manners at all! Very rude and very disrespectful! I hope Super Store can focus on its selsman ship. Super stores in Calgary are much better
Clean bright store lots of cash lanes open never a wait..great cashiers Hailee Standen is exceptionally nice.professional and personable
Worth to go for daily food stuff.
It was alright it had alot of selections if clothing and food. Quick checkouts and friendly staff
Good pricing, quality bakery
Great place to shop and always an excellent selection. Just be sure to know your prices for products.
Within walking distance and always had great prices
I like earning points when I do my shopping here!
I shop here ALOT!!! It is really busy, and find great deals when I shop here. This is the only Superstore in town, many people from out of town come here and their parking lot is always full. Store is clean, organized and full with stock. Sometimes it's hard to find a store clerk for help finding a product. There is a lotto center, insurance and a cell phone kiosk inside this store.
They usually have decent deals nd alotta things just seem cheaper in general.
The staffs at the front desk seems less than thrilled to be working in their position. I have returned things a couple times and the staff didn’t say a word!
Would appreciate if groceries were set in back lane as there are customers behind me, and this would enable the traffic flow of patrons around tills, therefore eliminating the current congestion you are experiencing.
Great pit stop before continue out east. Same format as all other superstores so if you've been in one you'll feel right at home.
Friendly staff, great selection.
Legy staff in back reciving side, 2 guy doing unloading my load they just playing ,that lady just standing there.
We'll stocked
It was better 10+ years ago, before the renovations. Now it feels much too big. The people begging for money out front are a turn off as well.
This store is deal,not expensive and have more different food
I come here sometimes when I'm in town and stock up. They have a decent selection and the staff are nice. The kids like the deli. Sometimes they are a bit busy though. And it's hard to find an employee to help me find items sometimes. The store is up to date. That's nice. And the produce selection is excellent.
best prices in town. great produce. great selection. helpful staff. My pet peeve - rid your store of the 'barely living' seafood= inhumane and disgusting conditions for living creatures.
Very friendly young man at the till. Dylan I believe was his name. Let me know of any specials before he was done scanning my items
Always friendly staff. Even though they have changed their price matching policy, it will still be where we go for groceries.
Awsome selection and fair price keep me comming back. The self check out is great wgen in a hurry with few items. Freindly staff make it a must shop stop
Best prices for your dollar!
Strange layout that would take time to get used to. But good fresh seafood section.
We've been shopping at Superstore more than twenty years and have found it to be the place that offers the most in overall savings and selection than any other place. Best of all, no membership fees are required, plus continuous savings with the extra points earned by the use of their President's Choice Credit Card. We love it, and give it 10/10.
Good prices and good selections
Refuse to shop at the Nanaimo location, broken eggs everywhere, rotten meat, and when I told the meat employee about it he didn't care or do anything. Bad smell coming from Dairy section. Very dirty and would think twice before shopping there. Clearly poor management.
Can't seem to get orders right. Have to go inside after every pick up to grab the items they "forgot" or "wernt there but are on the shelf inside. You order the amount it is to get the free gift and it's not even what they advertise.
The patrons can't effectively practice distantiation but that's not the establishment's fault. The store has the city's lowest price on heavy cream, at $7.18 for 2 liters. The staff are pretty simpatico (though who isn't in Canada?).
A thoroughly average shopping experience. Arrive early for the best selection on produce. This place can get very busy during peak hours. Best prices in town!
Click and collect has been horrible. Tried this service multiple times and is honestly just unreliable. When they are on time things are wrong and today they completely missed my order no call no nothing and was on hold for 30 minutes to try and speak with someone at the store. ... was told to call back tomorrow to speak with someone.
Just like most other supermarkets. I rather come and shop here than most other places due to the courtesy of the staff here, as well as their competitive prices that sometimes matches, or beats Costco's prices in terms of fresh fruit.
They got light bulbs and everything!
No long lines when I got there after work (6pm) got what I needed and was out quickly. I used the self check out and the attendant clean before and after I used the check out. ☺️
Good deals. Be cautious of older fruit. Some things cheaper at dollar store.
Went by the discount rack to see if there was anything worth it and found rotten food. Well past being suitable for human consumption
I like this place even when it is buzy i always get the help i need to find certain items and the staff are super friendly
Well stocked, great selection! Check out is pretty fast. The staff is friendly.
Fast and organized checkout
Is there any food items they don't have? Great place to shop when you're looking for those foreign food items
It's even better now because they did lots of upgrading and more new stores are opening soon. Really excited about it.????????
It was very clam and there were many things from food to cloths to books and toys for children.It is not very expensive and is cheap and very affordable stuff.They also have haircuts in the buildings with seawfood and dairy products.
Really busy and the lines are always so long. Not enough tils open
Helpful staff and wide selection of products. Produce isn't the best quality but otherwise good deals
Staff aren't keeping social distance in aisles. The instacart shopper repeatedly came within a foot or so of me to grab items.
I love this Superstore! Everything is easy to find and the store is clean and well stocked. There are a couple of staff members who can be cranky, and I mean cranky. But overall, the staff are friendly, helpful, with smiles on their faces. I am happy I moved to the area and will shop at this location regularly!
Favorite place to shop. Good selection of vegetables and fruit, even organic. Just watch the prices as sometimes you need to get more than one item to save.
Clean, fresh produce, easy to find products.
Won't go here again until their mask policy is removed. Spent 1000 bucks here per month. Your loss.
Great store. No issues with produce or meats. Can often get seafood stickered 30-50% off and if cooking that night there's absolutely nothing wrong with it.
Most times the prices don't ring up as they are posted on the shelves. I always have to check the receipt and go back for returns. Very tiring. They run out of some products always and most staff are not friendly. They have good enhnic variety foods and competitive prices is why I still go there.
Cashier were pleasant to chat with and helpful
Good prices and selection but produce was a little sad looking. Given the current circumstances in supply I can't fault the store
This place is busy, so go in the evening is you can. Well-stocked with regular and decent prices, I like coming here if I'm in the area. The only downside is that I live far enough away that it isn't always worth making the trip, especially if I'm guessing it'll be busy and stressful. However, pasta and rice are always my go-tos here because pasta is usually on sale!
Fresh produce is by far, the freshest, most robust fruits and vegetables I've ever seen in all of Peterborough
Good place to get Oriental food We also buy sour cream and dry cottage cheese here.
Good prices on daily items. But, you have to carefully read the shelf tags. One day you'll get a good price, the next day you only get it if you buy 3.
Good Service, always clean, and reasonable pricing. Not a fan of self serve stations.
If you want to go somewhere where COVID policies are NOT PRACTICED, come here. I watched three people without masks stroll around the store and no employee said anything. Worst off I told one of the superstore managers and they said "well we don't know".
Was good to check out a Superstore I hadn't been in one for years. Thanks
Nice But there is no a lot of customer service to help you finding something
Very chaotic most of the time. And nevery any help when you need and especially not willing help. Sour dough bread in bakery though is the best ever! Mornings its fresh and youll never find this bread else where!!! 2 stars soly for the bakery and one who bakes the breads!
Great place to shop. One stop shopping. Affordable groceries drug and health needs Friendly helpful staff Love the optimum points card
Good produce section, store is clean, prices are competative even with Costco, staff is friendly. Some shelves need restocking, not a big selection in the canned goods section, otherwise overall good.
Great stock and friendly staff plus ample parking
Great place to buy your daily groceries and other household items. Staff are friendly and helpful. Clean areas and aisles
Quite clean for a big box store, great selection in the produce department and lots of leisure items to browse.
Me and my bf have been going to this store since we started dating in 2010 I think he was here before me. Since the change it's been weird to find anything again. So we moved to a different store, I took this picture because of the sky buy it's fitting to the store in in.
The shopping carts require a loonie to take one, I had to wait at customer service to get proper change, could be a hassle if you don't have a loonie. This store is usually clean when I go there. The employees are also quite friendly.
Quinn at the Mobile Shop offered stellar customer service ... he took the time to explain the the differences between the two phones I was interested in and what promos they came with ... I walked away fully satisfied I had not only gotten the best phone for me but the best promo as well ... The Mobile shop will have all of our future business ????
Good place to do your weekly shopping, plus it’s within Landsdowne Mall. Store offers yours daily needs from Grocery, Meat in addition there is Joe Fresh store and wine store. Prices are usually within market price base. Produces quality are very good, staff are very helpful. I forgot to mention that there is walking in clinic at second floor, all time it’s busy you may need to be as early as possible.
Lots of food
Great variety of products, the produce, and other non grocery items. I especially enjoy the naturally imperfect produce, as we don't particularly care how things look, so long as they are fresh and tasty. The only thing they could do better is to have more tills open. There are a lot there, and I occasionally see long lines go unchecked.
Really appreciating the balance of Superstore being between the variety but expense at some more costly grocery stores and the somewhat economy but bulk of people and line-ups of mass stores. Often hard to find an employee to ask a question of but the ones directing lines can sometimes be helpful that way.
My go to store for groceries. I find no matter what time you go. There's always a lot of space to shop in peace. You can get clothes, cell phones, pharmacy ⚕.
Hit and miss for produce, but I have maliciously priced out brand name prices to other stores and you won't beat it. Just head there for all. Meat isn't well priced, except random times. Stiĺl go here for all.
Great service. I mostly use click and collect and see the supervisor, Shelbey, often. She does a wonderful job. Always makes sure I get all the products I need and when they arent there, she will actually go and check again before finalizing my order. She's someone that shows she cares about customers being satisfied and getting all they need.
This review is specifically about the Red Deer Superstore click and collect. I've used it about a dozen times and decided to no longer shop at Superstore because of it. Each order was wrong. Substitutions were nonsensical - a bag of the same brand cat food when I ordered dog food. I ordered two of an item and got only one - for seven of the items in my last order. After unchecking substitutions for each order item things were still wrong. A container of cream cheese came in the wrong flavour and packaging damaged - had to be thrown out unused. The last time I used their service I got literally half what I ordered. I expect better when I order and pay a day ahead with Superstore. I'll be giving Sobeys North my business. The prices are not hugely different and they are never out of items I use.
I like the prices and they have pretty good produce (better than some more expensive grocery stores in town). The shopping baskets are not high quality however and I’ve broken 2 in my visits, which makes for embarrassing and awkward grocery trips. The shelves are sometimes empty of items. The area of the city can be a bit sketchy, though I’ve noticed security guards at times.
A perfect place to shop all your groceries and home essentials
I'll recommend this store too is clean they have everything you but sometimes there is someone there elder in customer service are very rude for the return items and I didn't appreciate that
Online Shopping was fast and easy and pick up was a breeze.
Its pretty good for a super store, however some of the staff are just plain rude while we navigate to get our groceries... I just wish they would be more polite as I spend $400 on my groceries. If I could find a different place that was closer, these guys would lose my business... It shouldn't be like this, it should be like family...!
Love Superstore but they could have a couple more tills open on Friday nights.
Clean, friendly staff. Amazing Deals. Helpful staff.
Just moved here from Barrie. This store is clean and impressive. Looking forward to shopping here!
Pretty busy most days but I guess that's because their prices are great and their checkout is usually not too long of a wait.
This is a wonderful grocery store because they actually baked their bread from scratch that's natural especially pumpernickel bread with fresh made spinach dip available in the deli section and specialty sections of the store. While ever so massive including clothes with food is pretty bizzare and while I'm out grocery shopping I'll continue buying clothes probably not from this location because of this reasoning it just doesn't make sense nor do I find anything very useable at a fair price anyways. Although despite having electronics and furniture available which I've purchased both of including actual hardwood TV stand which was nice and my ex has I also think that the electronic section is too ancient cheap and pretty much a waste of five to ten dollars vs a Walmart experience which is true of course exceptions can exist over cellular products of course naturally.
I had a question at 11pm, thinking someone will get back to me like mid time next week (like usual) but nope, 2min later I had all my questions answered by a real person not automated. This was super surprising and we appreciated this so much!! Thanks guys ????
They sell expired foods, and unless you know when to go exactly, alot of items are missing, or just not in good shape when we go for a big haul. Have to go to other stores. While superstore is generally a little cheaper then most grocery stores, I would rather pay slightly more for better quality, non expired foods in a good environment that's readily available. Also once I tried the online ordering thing to pick up the next morning, and I'm sure they pre picked it because the new milk was sour!! UPDATE : Thanks for the reply Superstore. I upgraded the rating. We were able to return the already expired product today and got a full refund. Still at 3 star because I still stand by the rest of the statement, and because I was disappointed about the sour Milk quite a while ago. But thank you for your reply, and you're already improving.
Always fresh, great price, and staff is very happy and helpful
Great service. Good selection of food. Great staff.
I recommend this place. Great store, unlike others, they serves customers with a manner.
Great service experience
Been there twice in the last 10 days, very nice place to have a hot or cold drink and some food in a relaxed and calming atmosphere.
Good quality products.
Easy way of shopping without the big rush but most of all great prices.
Their social distancing policies have been slipping lately.
Good place for shopping for organic foods
Found what I was looking for and cashed out quickly.
Always liked the Nanaimo Superstore location. Its easy to get to if your from out of town. Food selection is pretty darn good and you can catch some great sales if your a PC reward card holder collecting points. The pharmacy located here is my go to for prescriptions, they always have what I need and pretty quick turnaround time, usually 20-45 mins, which means I can get a bit of shopping done. Never had nothing but good rapport with the staff here. They're helpful and friendly.
Shopping here is fine as long as you don't have to use the gross bathrooms.
Great Canadian Superstore in Peterborough well what can I say it's like any other Great Canadian Superstore wide selection of vegetables everything you need in a grocery store which is only a hop skip and jump away from your Cottage if you're lucky one to have a cottage up in that area definitely a good stop before golden to the cottage or if you live there a great place I have in the living Scarborough so it's too far for me to go but when I do my deliveries up there I definitely go there for my lunch great I grab me some lunch and me and a bun and I make my own sandwich fantastic
Good service. Friendly staff
While the selection of groceries & such is good. Having the PC shopping totes HIDING at the far end of aisle 13 is stupid! Very helpful staff member helped me find them. The check out person I had was very polite & friendly. The cleanliness of the till belt was DISGUSTING! Not just covid dirty ... it was DISGUSTING! I'm guessing this is NOT the till person but direction from management ????
I don't like shopping here. Too hard to find items I wanted.
Affordable price and tons of variety
Lots of choice and usually good prices on most items.
I love to do shopping in this store. Esecially natural products.
Fresh veg, lots of variety and not just food. Reasonable prices compared to some higher end stores. Love the freshest bananas in red deer.
Can't say anything bad about Superstore. They have a massive selection, their prices are always good and usually cheaper than anywhere else, the deli staff is always helpful, and sale prices are great. Costco has larger quantities and Save-On has some specifics, but Superstore has selection, bulk, and just lots of everything you could want. Great supermarket!
My favorite superstore in nanaimo! I find everything I need here. Huge selection of bakery items. International isle. Natural and healthy isle. Prices here are competitive. For example the Nescafé espresso jar is about $2 cheaper than other stores claiming best prices guaranteed. Optimum card is available. I haven’t used the points yet though. There is a halal fridge with lamb shanks. Yum! Baby food and baby stuff are really one of the greatest! More stuff than babies r us or Walmart. Also a good selection of organic baby food. If you buy food by bulk, this is your place. If you want a ready sandwich, salad, chicken, etc; this is the place to go.
lot of veriety and staff are helpful
My daily shopping place. Nice and helpful staff.
I really like ordering my online groceries from here.
My favorite grocery store with one unfortunate exception. I went to the Express checkout (15 items or less) to discover a customer ahead of me with a full shopping cart, of at least 50 items. After several delays for price-checks and such, he was on his grinning way after about 10 minutes, by which time the line had grown to 6-8 customers. I asked the cashier why she allowed this to happen, since the purpose of the Express line was to save time. She said she wasn't allowed to direct customers to the regular checkouts. I regret not making a complaint at Customer Service at the time.
Always liked this store. Fantastic fruit and vegetables. Fresh fish, a bonus. Most times lots of cashiers open Great staff. Only One Down Side....High Prices However, there is no way to avoid paying for quality.
Least expensive place to buy groceries in town. My only problem is I find this store hard to navigate sometimes. For instance, why the cleaning supply aisle is between foods just doesn't make sense to me. But if you catch a staff member they usually have a good idea where things are. I also kind of dislike the "put items on the conveyor belt after they've been scanned, but not bagged" system. It awkward to try to load them into your cart/bags, then shuffle around the cart and go back to pay for your stuff. The alternative of just stand there and wait, then pay and bag your stuff as quickly as possible so you aren't in the next person's way, isn't much better. But I guess it does the job of getting people through the check out faster.
Just popped in for a few things and I was out in minutes!! Thanks, Superstore!!
Prices are pretty good here and the quality is pretty good too. The downsides of the place I find are its customer service and the fact it's really busy almost all the time except late evenings.
Langley Click and Collect Customer Service is the worst. I now drive further to South Surrey because they are so happy and helpful and are never out of items. I've given Langley about 5 tries. Staff are rude when you call, they make a point to rudely say that they can't promise you will be able to add items even when you call 4+ hours in advance to add items that aren't searchable online - even though the website says to do this. I've had to go into store several times to show them where the items are that they say they don't have (clearly not training new staff where PC items are stocked), and this is how they pack my groceries. Yes, the eggs fell out and broke and the bananas were bruised.
Great selections of international foods, always finding new products and great service
Best place to shop for groceries and common house hold goods. Great reliably low prices. PC points rewards program is a plus.
I don't partake, but am happy to see international items on one aisle for those new to Canada- I bet newcomers would like more items. I often call to inquire if they have a singular item, and the stock boys are very, very friendly & happy to help. The prices being a good 15% lower than every other store sure doesn't hurt their reputation, either. My grocery store of choice was Safeway for the longest time. Superstore's call-in and pick up your groceries another day feature, I have used once but had a delivery company bring everything to me as I don't drive, and there was a hitch that went wrong- I (and the delivery driver) was EACH CHARGED for my grocery items! I paid by CC when I placed the order, and then when she arrived at Superstore, the delivery driver was instructed to pay for the grocery items, so she did and was, for good reason, a little put out when she arrived at my home and told me that she was required to pay before leaving the store. I wasn't handing over cash since I had proof I'd already paid for it. It took quite the effort to right the wrong, and the poor girl was out a good half hour of her work day where she could (and should) have been making money doing other deliveries. I'm leery of trying this order online and pick up another day service again because of how wrong the 1st and only time went.
Lack of covid enforcement, lots of masks not worn correctly
Superstore clerk doesnt know how to use your points card (PC mastercard) also not enough tills open.
very good, the washrooms are clean and good. especially when you have diarrhea
Great place to shop. Not 5 stars because you have to bag your own groceries, which really sucks.
They get online orders more accurate than all locations in Saskatoon and Regina. Bagging seems mildly better here also, a massive problem with the whole corporation.
Superstore is overall a great place to shop. Not very good for quick stops. Prices are good but she items are out of stock that I need.
It's a great store.. love the staff and great prices..
Excellent store for all your grocery needs.
Every time I've gone into this store, I find it impossible to see the amazing deals they advertise. They definitely do have some lower priced items, the small clothing section is especially inexpensive. I would definitely say that 95% of the store is at a higher price point than Walmart, and the selection is limited by comparison. The largest positives about this store is parking and the insurance office. The underground parking is large and underutilized, which allows for ample parking almost all the time. And the insurance agent inside the store create some excellent convenience around insurance time.
Good selection, bakery staff very friendly and knowledgeable
Clean and well organized.
Went to Safeway n got exact same things for $150, superstore was $109
Lines are a little long, other then that it has everything you need.
Hit or miss whether the produce is in good quality ( some days everything is great, others it looks old and have even noticed mold on the tomatoes a couple time) and the bakery has gone down hill all the bread rolls look like they are undercooked and totally mishaped...
Great store for shopping, yet they block cell phone signals in the entire store, if you have kids or loved ones at home do not use this store as any emergency calling needs are blocked. Seems like a great lawsuit waiting to unflold
Some of the best organic and non dairy alternatives around.
Always busy but has upscale items and good variety that can't be found anywhere else in Midland or Penetang.
The Superstore is my favourite grocery store. They have great deals and a large selection. The only downside I find is they need more shopping carts or staff who are moving them inside more frequently. I've gone into the store enough times and had to go outside in the rain to a cart return hut to grab a cart which should be inside by the entrance.
One stop shopping! Great value and service!
My go-to grocery store, about 90% of the time. Good selection, almost always have some sort of sale going on, I really like the layout of the fruit and veggie area, has an aisle for the healthy people (organics, vegans, vegetarians, etc), and lots of refrigerated items - and I mean lots. I always have an idea of what I want when I walk into this store, and usually walk out with more than my original thought - I'm not a smart shopper - but it's an indication of the good selection available here.
Like the store layout & friendly staff especially Heather N at checkout - always pleasant.
No matter how busy the parking lot is, I seem to always be able to get in and out in a timely fashion. Thanks for your hard work!
Great store. It has such a variety of merchandise. The prices are fantastic. I definitely recommend this store to all. There is quite a variety of plants, shrubs, flowers, herbs, and vegetables to buy for planting. They too have great prices. There also is plenty of parking, and wheelchair accessible .
too busy
They haven't had the good Louisiana hot sauce for 5 months.
Love this place. Just not on a long weekend...or any weekend for that matter.
Great selection with some of the best prices in town. Helpful and friendly staff. Little bit of wait at the checkout, but I think I went at a busy time. Still my go-to place for groceries.
Brenda was very polite and helpful. will for sure be coming back again!!
It's clean and I haven't had to wait in line to get in for a long time.
Clean with a big selection for doing groceries. Also with services such as water fill up and autoplan services near the cashier.
Good store.. price matching was on point and lots of lines open Saturday and sunday
Always good prices and fast checkout
It is very well orgnized creanmangers way more than a family very well clean all udrstandbel pepole they deseve more than 5 star thanks all we love you all.
Good value grocery, but not so good customer service
Great selection of vegan and vegetarian items!
Great selections and low prices. Always be alert on those tax free days! Line ups are a killer but the savings are amazing. I always find their produce relatively fresh and amazing condition. I really appreciate the diversity in food selections but I believe they can do better.
It's the best store for a wide variety of groceries at great prices and i love the points system. This is by far my favourite grocery store, no frills being second.
This grocery store is not the best in meat department. Very expensive! Lack in quality. Choose a smaller chain store for better prices with same selections.
This location doesn't score well compared to other superstores: poor parking, poor access and low maintenance in terms of product display and replenishment.
Often there, even today when was crazy busy and system went down - everyone was patient and polite. Love our community
Normally very clean and no items blocking the aisles. Produce is hit or miss if it's in stock in the evenings or weekends after 11. Many cheeses to choose from in the deli area.
There weren't excessive line ups due to covid.. which was nice for once.
Very unhelpful disoriented sending us to different aisle's then trying to avoid us.
Love it, love it, love it, great store. Good prices, great service.
This store is always messy! If you go later in the day the selection is always picked over. Overpriced for the quality. Just because they are biggest grocery store in town doesn't mean you have to give up on trying to keeps it clean and orderly. And please turn the heat on!
It has a great International section for finding some of the unique products available in Kamloops.
I got my phone back from you here. It got stolen off me and it was returned back to me.
Competitive pricing. The fruits and vegetables are always fresh and delicious. The meat department is good.I buy all of my frozen foods here. It's a well rounded grocery store that has a greenhouse worth checkouting out.
Isles were sloppy. Products were scattered and overall appeal of the shelves are untidy and difficult to navigate logically. Prices aren't great and staff seem less friendly than competitors.
Selection on point. Prices great, and increasing natural and organic foods.
Staffs are friendly and helpful. Conveniently located within Grande Prairie city. Line ups for check out would be a frequent during weekends. Tricky to find fresh produce sometimes. Lots of parking space around the hypermarket. Gas station and liquor store also available within the premises. They do have online shopping and curb side pick up option for people who would like skip the rush.
Ok place for food dont usually shop here though I like no frills better
Usually had what I need. Kinda busy pretty much always! I love the clock and collect option
Easy to work through as we were putting together a quick dinner.
An exquisite experience of Canadian culture. The enterprise is now turning to supplying well labeled Canadian goods. The finest in Canadian dining and supply.
This place has great options and it is one of my favorite grocery stores.
Wasn't bad for cleanliness . Covid safety and not crowded .
I work for a living... can't afford to shop elsewhere.. just saying... Thanks Superstore..
Staff are friendly, shelves are full, produce is good....not the cheapest.
Huge and clean,, friendly staff and great location!!
Superstore has been my place to shop, great prices, awesome sales, and haven't been forced to wear a mask , not to mention if you come earlier in the day their fruit stand is always stocked with fresh fruit, great staff very friendly.
Can't beat it, everything under one roof and you won't believe your savings!
Crowded unclean maybe they should put hand sanitizer as you're leaving the store instead of just leaving it as you come into the store pretty press poor customer service.. and not a very clean store at all
Competitive pricing, typically find everything we need for groceries here. Never enough checkout counters open during busy times. I prefer using click and collect now but you end up with a bunch of plastic bags. I would prefer they use some sort of reusable tote or cloth bags.
They have pretty much everything you need for groceries and home. Pretty crowded during peak times and weekends
Always clean, speedy lines and always good selection of any and all foods. With the added area for kitchenware and clothing and other random finds, it's like Walmarts' older, wiser sibling that got an education and followed the advice from its teachers. Great spot.
Typical Superstore. Plenty of parking available. Large. Layout is the same as most. The MH location though is probably one of the busiest locations. Sometimes this can lead to long wait times at check outs, and even worse tons of empty shelves. Selection is good when they have it. Prices are competitive. I would even say prices are lower then sobeys, and safeway (owned by sobeys so can it be considered a different company? thats another story.) Big chains like this tend to cater to high volume sales, so some specialty items are not available. Most their produce is imported. But that is to be expected living in Canada. They use to carry their own line of dairy products, but have recently changed to Parmalat (Beatrice) exclusively. Parmalat isnt nearly as good as quality as Saputo (Dairyland), but the difference isnt that big of a deal. Their deli and meat selection is massive. All the beef (non frozen) is certified Canadian, I guess thats a plus,
I really love this place so friendly
Easily to locate what you need.
Store was highly busy and it took almost 10 minutes to find parking, then shopping cart was also not rolling properly there was some defect in its tires which resulted in frustrating shopping experience. Waited for almost 15 minutes for billing and then I used their restrooms which were stinking like hell.
I have started using this grocery store 100% because they installed a high speed DC quick charger here for electric vehicles. I would have never stopped here if they hadn’t. The up side is that I have found the prices, selection as well as the PC Optimum points program to be a great reason to shop at Superstore. More grocery stores could learn from this location and that EV charging infrastructure brings new customers.
Real Canadian Supertore. You can get all you needed here for household in affordable price. Come grab yours.
Extremely wide range of products and many different options for each of them. The fruits and vegetables are fresh and the meats are always cut very well.
Love this place!! Great prices!
They work hard at keeping everything clean and everyone safe.
Friendly staff, frozen section is confusing. and need a dollar to use a cart so that's a RIP
As someone who shops at Superstore all the time, I don’t appreciate being followed by Security the entire 40-45 minutes I was in the store picking up groceries. Your hired “Security Guards” are profiling people based on how they look, and that is extremely unprofessional. I came in at 7:15-7:20pm and didn’t leave until 8pm. For that entire duration, one of the Security Guards hired there followed me through EVERY aisle I went to. It was very obvious and super uncomfortable as someone with anxiety. I don’t need to be stared at and babysat for the entire duration of my 45 minute grocery run. I was tempted to just give my basket of groceries to a cashier and go somewhere else. I have no idea why I was targeted by Security, whether it was from upper management or his own doing, but it makes the experience VERY uncomfortable and VERY unprofessional. I shop here all the time and never had anything happen like that with ANY of the other hired Security. Completely obsessive. Maybe it was because of my Mask I was wearing (and many other people due to covid-19), or maybe it was my long hair. I don’t deserved to be profiled as someone suspicious considering I shop there all the time and pay for everything I pick up.
I shop here all the time. Good selection, decent prices, and some times they have good deals on. Also wine!
Every thing is clean and staff are helpful and well trained. Prices are reasonable. Great store.
Item no 20721627_EA Website says it's in stock I get there and it's not Employees all tell me they can't help until they send me to customer service, where I ask for it They send me to another employee who can't help Waste of an hour. I really hate having my time wasted like that.
A really good market place. Literally everything you can expect from a super market. The service is also good except the lack of cashiers
Too busy, too many ppl in the building.
Has pretty much everything you need for day to day.
This is on behalf of my mother, who got violently ill from purchasing sushi which was made ON SITE at the time that she purchased it; she was unable to move and I ended up visiting her. The expiration date was for 3 days later...for shame!
Decent grocery store. Nothing too special, but it's clean and the staff is nice.
The return policy is worth it all and quality
Good selection of fresh produce and fish options.
Variety of potato chips including healthier options. More cold drink selection needed at tills and limits on item threshold on self serve cashier
Since adding wine the isles are too narrow. You can pass two buggies by but that if nobody is stopped grabbing something to put in their buggy. Also they always run out of stock on items and for the past couple months the milk that was on the shelf has been 2 -3 days from expiring. This store was poorly managed before but now with the new layout it is a nightmare. Shopping was never this stressful. I am looking for other options going forward.
Good selection and pricing
Always has what I need for when I shop here for cosmetics and groceries
No social distancing. Huge lineups and terrible customer service.
Great deals. Always pay for my gas and more with the savings. Friendly service.
Lots of variety prices ok
Wonderful customer service!
We have started shopping here more and more. Usually has everything we need plus they have a couple things not found at other stores. The PC brand chips have become our favorite
I shop here often. Lots of Canadian content .. I wish they had more. I use self checkouts , but the staff I do interact with are awesome. Very helpful. Pricing seems good to. Parking is a bonus if you drive as the lot is big and has very few hard to get into spots. I often ride my bike and it has great bike parking. Overall on of the better stores in Nanaimo.
Excellent layout. Made the trip in & out super easy.
I am getting ripped off. I had a gift card for $100 spent $53 of it having a total of $46 and change but when I went back to the same person and till like 10 mins later it says I have nothing left.
Always has everything I need in terms of groceries. Service can be a little slow during the week, but is speedy on weekends, even when the store is packed.
Lots off room in store to get around, I'm in a wheelchair and getting around in some stores is pretty borrow
Expensive and lineup is too long
Love that all the checkouts are open 10-6 on Sat and Sun
I love this store! Where else can you buy Brittania biscuits from India, aloe drink from Thailand, mango juice and treats from Malaysia and chocolates from Korea on the same shelf, at a great price? Been coming here since I was a baby (no, really!) and I have always loved it. As a grown man, their selection is superb for someone with dietary restrictions and I just have one wish and that is for yogourt alternatives such as Silk and SoDelicious as it is the only thing I cannot find. The selection is really great otherwise and I appreciate the amount of cleanliness and upkeep. The attention to detail as to what is offered should be a source of pride. I quite enjoyed the cake we got for a birthday about 6 weeks ago, it was $12 and fed many people who all said it was better than a local bakery's cakes for $20.
a bit crowded, but the store was well organized and clean.
Just over all good location beside Prairie Mall and Greyhound with fair prices. Access via city transit also. Lets you get a few extra things done on foot
Prices have gone up! Not worth the gas out there????
Rude pushy patrons who don't follow the guidelines. Store is great just the patrons.
Donna was very helpful, friendly knows her store Great people person,encouraging & outstanding knowledge of the products ????????
It's messy. Shelves are not faced.
Zero Stars Selling burgers that have expired months ago. Will certainly lead to food poisoning in the future. Nonsense. Disgusting. Ridiculous. Must be prosecuted to the fullest extent of the law and maximum legal penalties imposed on this store.
While this far up north, best place to grocery shop
You can get a lot for your money here when you shop for groceries. For cosmetics or other stuff is recommend somewhere else.
Might not have the hot food selection that Safeway does but pretty much everything is 15% cheaper on all items
Great selection; Joe Fresh; fresh food make a great store buy you pay for the options
Great price! great value! Pretty standard discount grocery store found all over Canada!
Good Prices, Good selection of goods. They sell more than just groceries, they also have items for your home such as linens, lamps etc...
My favorite grocery store. Lots of selection. Great produce. Lots of organic choices. Gluten free section. Wine. Excellent prices!
Love the seafood section and some great ice cream
Lots of great selections and price.
Super Store Managers Greg & Keith went above and beyond today. They were able to bring in a specific product from Duncan within a matter of hours. My wife is now able to take these items to Europe as gifts. Great Service!
Car insurance... That's all we did.
Are you following your companies' safety policy during a pandemic or not? Visited this location and observed 2 staff and 12 customers without masks. Either enforce or don't. Of the 5% of people who are too uneducated or ignorant to follow an easy policy, refuse to serve them. Does the district manager condone this?
Has a good variety and selection. I can usually get all my shopping done here. Expensive though.
Can't find some stuff and there's never anyone around to ask. Otherwise, fine.
Not enough cashiers! Varieties are getting less and less as they streamline profit. Less of a reason to shop there now. There are lineups at the self Checkout and only 6 of the 13 cashier lanes are open, what now?
Pretty good grocery store. Prices are quite low. Selection is pretty good, but they do alter the selection and location of items far too often. I would be relieved to see them regularly pressure wash the filth from sidewalks, ramp and stairs: it is off-putting to buy food at a place where it is that befouled.
Went into the store to buy some frozen food. They had over 5 freezers completely empty... not one item in them.
Good choice for most grocery items. Staff is great in most departments. Wireless kiosk, medical clinic, pharmacy, and optical on site.
Can you really go wrong shopping here? A+ PLUS SERVICE, QUALITY, AND SAFETY 10/10, EXCELLENT. If cannot buy from local, here and costco are the way to go.
I love Superstore, but they really need to reassign whoever decided to put the tofu in the meat and cheese section. As a vegan I just get so repulsed every time I walk past all of the frozen meats and fish in order to pick up some tofu! Overall, I love shopping here and they have a hearty selection of vegan options.
Cheapest place for groceries overall.
I was surprised at the self checkout this evening with these flowers to celebrate International Women’s Day. Thank you for this thoughtful gesture! I was really touched!
Good store, busy, fast tills.
I go there to buy food and rarely do they not have it and often something new catches my eye. The employees are always helpful and positive which indicates go business climate.
Very clean n good positive people
A bit chaotic, but over all, good customer service.
Even tho this company is making record profits there was only 2 cashiers on and a huge lineup at self serve checkout which I try not to use.
Thw Superstore is well... the superstore. They have really stepped up their game as far as having enough stock to serve this huge community including having enough cashiers available.
It was clean , organized and the line to check out was long but only took about 5 minutes.
PC points make Superstore the best place to shop for groceries in town
Generic superstore, clean, has your essentials and gets very busy.
The bakery/ cheese areas always smell like burnt something in the mornings. Some prices are more than the competition, but they do offer some things other stores don't
Decent selection of produce and other groceries. There is a good pharmacy and walk-in clinic as well in the same building. Friendly staff.
Gased up along our road, and made a quick stop at the liquor store. Clean facilities.
Decent store provided you dont need help with anything. I have driven here twice now after being told something was available only to find that it isn't and they cant do anything to help. Extremely unimpressed with the customer service. Good prices, just dont expect good service. Do not get sandwiches from here unless you are willing to fill them in. Got a 10$ pizza sub. Very very minimal filling, and the sauce on it is pathetic. See attached pictures. Do not recommend, 2 of 10. Rip off.
Great prices, Main go to grocery store for over 15 years! I always shop here, and worked here when I was young. I highly recommend!
Always extremely busy when I go and difficult to find employees when I need extra help finding items or have questions about things. It's overall one of my favorite stores though and has most of what I need.
Very busy and staff were rude and unhelpful
Used the gas bar and ran in to pickup an item. Found what I needed and was out before the hubby had finished at the gas bar. Will buy here again.
This store has met the requirements of a pandemic very poorly. Behind on sanitation. Staff who bully their customers. Truly I only go there now when something I need is on for a really good sale. Steeling myself for the attitude and ignorance of their cashiers ????????
Too many people, not enough parking, no way to social distance in many places of the store. I stopped shopping there all together. Limiting numbers going in would improve things. Perhaps a hefty fine would fix this.
I heard about this machine in this store that offers to take your change and give you cash for the exchange...for a small fee of course...so since I had $130 in nickels and no other place to take them...away I went...so after all was said and done I started to do a shop and everything was fine and dandy until I went to pay for everything that I had in my cart and as I was a out to use the voucher that the machine gave me ...the teller said that I had to go through customer service and exchange it for real money...so after a half hour wait...yes...a half hour wait ...I finally got to talk to the customer service lady and exchange the voucher for money and pay for the merchandise that I had....a simple little plan to take my change and purchase a few things took a little longer than expected....so a little heads up if you are there to exchange your change for cash...exchange your voucher for real money first and you will be just fine...so all in all...I rated there service 2 stars for all the time it took me to get in and out of there...an hour and a half ...
Getting more expensive without increasing quality of products. Always try to cheat by posting a big price but below with a small print - only if you buy X items. In my 95% receipts I see this cheat items.
Definitely the most affordable place to buy groceries and a great selection. LOVE click and collect and all checkouts open on the weekends! Sometimes I have a hard time finding things as occasional items are shelved strangely.
Don't shop here as much too many people
You want it, they have it. I usually don't like huge stores, or packing my own groceries but with pricing this good, I have to go there occasionally.
We have always been a big fan of Superstore, especially this location! My partner and I are both busy working professionals, so we utilize the Online Order/Pick-Up feature to save us time during our week. It was great at first, and we were happy to pay the 5$ fee for convenience. . . However, our last handful of experiences have been very disappointing. Items in our order are being substituted with items that are two-three times more expensive regularly- we decided to go in and check and all of the items we have ordered are always available on the shelves... But the services tells us they are sold out and substitutes a more expensive option. Again, this has consistently happened the last 5 orders we have made. On our most recent order, I received a call from an employee letting me know that our order was not going to be ready by our 5pm time slot, and that we should come by 6pm, which is totally fine. My partner arrived at the store at 6, and the order was still not read. He sat in the parking lot for an additional 50minutes an hour after our groceries were meant to be ready with no apology or assistance from customer services. He offered to go in with a cart and get the order himself, but they would not allow him to do so. I understand that things happen, but our negative experiences have begun to far outweigh the good ones with this store. They offer a service that they cannot carry out efficiently, and appear to be ripping off loyal customers on the premise that they perhaps do not check their receipts to see overcharges. And yes, we have spoken to management about this and got very little response or resolution of the issues. Very disappointing Superstore, we will be taking our shopping elsewhere.
Great Food
Very big store with lots of good items and good prices
Our son used the online shopping. He ordered a product and was told it was not available. While we waited for the order to be delivered to the car, my husband went inside to check on the product and came out with a bag full and said there was plenty on the shelf. Do you really get what you pay for when paying for convenience of to your car delivery? -1 star for lack of accuracy of employees and -1 star for having to go into the store and get product.
This place has everything you need and closes really late
The international food Isle has gone from decent to terrible. Not sure what's going on, but selection is terrible now
I like our superstore. Staff works hard. They have decent produce.
The store is always clean and well stocked. Great prices and I love the variety of products available.
They send me email if I buy groceries worth 300dollars I'll get 50000 points by cyber Monday. I didn't see email until Tuesday and I wrote to them that can they give me the similar deal the very next day. They didn't give me any reply. And on Thursday I purchased groceries worth 500 dollars. I was surprised that if they can give a particular deal till Monday why can't they give something special to their loyal customers just one day after and even at the time when the customer says he miss to read the
It's a great store. We shop there weekly
This is a great grocery store. Love their organic, hormone and antibiotic free Bbq chicken. Super delicious. Has some clothing, a pharmacy and housewares area. Great store
Disappointed that the express lane never seems open on a weekday, only the self-checkouts.
There is a diverse food options for all,well stocked ,clean store,friendly and efficient staff
very good staff and best selection of produce
Clean friendly place
They have some of the best deals around! Some stuff is even cheaper than Costco!
Typical grocery store with extras. Still have to watch what you buy. They can be high on some of there goods.
Nothing like superstore the show but still great
Despite the large sign indicating that masks are mandatory in the store there were at least 9 staff working without any mask at all many of them working in produce.
Gayland Weston is just taken in the doe after fixing bread prices and then ratting first to get off with no legal problems.
Superstore has lots of great brands that you can't find in other grocery stores and the staff is always friendly. James the cashier is seriously one of the greatest cashiers I've ever dealt with. He is quick and efficient and literally has a joke every time he scans my items. I hope James goes far in life.
My coat got stolen on ferry went here and got a good one for half price
This grocery store has everything you need. One stop shopping.
I love the place. Almost everything you need under one roof. I like collecting points too.
Bathrooms are absolutely disgusting. Every time. Specially during this outbreak. Dirty sinks walls with poop and other thing smeared on the walls. No wipes for carts and didnt see had sanitizer on my way out.
Favourite place to shop. Love that they have clothes, and I also buy my cats food here (PC Brand). Also enjoy the price matching when I use it!
Store parking lot is terribly designed that causes huge traffic flow problems. Entry / exit are congested. The store itself is not very tidy and lot of times the products are old. To top it off, customer service is third-world standard
Pretty okay. Sometimes good deals sometimes over priced zucchini.
It's great shopping here. Groceries are always fresh, good prices, and the bakery is amazing! Everything else here is just a bonus! I do not like the change carts. Lol
need to atock up on products other than than that you get what you need at an affordable price
The produce has gone down hill in the last couple years and the housing items are good if they are on sale but tend to be higher priced then other super shopping centers.
Large selection and great service but can be very crowded at times. Be sure to plan a time to shop not during rush hour or you will be standing in line for quite awhile.
Lots of space, good selection, sometimes hard to find what you want, but I met a very helpful and pleasant employee that way :) not fond of the cash register system or the packing lot. That won't how ever stop me from shopping there.
This is the ONLY superstore in Grande Prairie and it's always always busy there. It's about time that city opens a second location.
I would like to leave a message to the manager Mr. Rick Dunsmore about one of your wonderful cashier Debbie W (?). On Apr. 6, I had a problem to make payment. I was paying with debt card but I completely forgot my password on this particular card and this card, I did not arrange "tapping"..... Also other debt card I had did not cover the total cost... I tried to remember few pass word I could think of but none, worked. I was getting so flustered. I ended up using all PC Optimum points to pay. I should done so instead of trying to think of my pass word. Just because I wanted to save up the points more I cause Debbie more than few minutes of try this and that... I feel so bad still now that I cause this problem for her. She was ever patient, polite and so nice. Mr. Dunsmore, I really wanted you to know you have a great employee in your store. Thank you for listening my rather long comment.
I was not impressed with the fact the store has a sign right outside the main door saying "Mask are Mandatory" and yet still allow people to shop without them... I had to wear one everyone should have too...
One star because their delivery through instacart is a scam. My order has been cancelled twice now. If you're thinking about doing a grocery delivery, DONT. Save your money and your time.
Great store to shop at. Love the $1 fresh bread that's always available. It's also great as I collect PC points.
I find some really good prices for off season clothing and furniture, check it out!
I find the staff is good they always have a good selection of everything and even when it's busy you tend to get out fairly quickly as a staff member is directing people to checkouts
Big grocery store that offers a great variety and one stop shop
The prices are great. I took away one star because there weren't any carts available when I first went in, so I had to go back and grab one when my basket became too heavy. The checkout line was non-existent and they still allow you to purchase plastic bags!
Has bunch of stuff super big place, pastry, clothes, pharmacy, home appliances, kitchen stuff, some limited fish and fresh alive lobster! ???? They also selling phones on plans.. Prices are supposedly the lowest, but for some reason it doesn't feel like it..
This store maintains a level of standard that one can expect from all superstores. Clean well lit and very well organized
Trying to Finish online insurance quote. No one at the insurance kiosk. Ask 3 times at the 'customer service' desk. The run around ' soon, any minute spiel' then after an hour the assistant manager takes my number so they can call me back.
Well it's superstore. It works and in general I find it cheaper than Save On Foods on the average. Shop on off hours if you can , then you are in and out in no time. With not a lot of retail choices in more smaller, rural areas, what can a person do. I enjoy shopping early in the morning, or at night, those times provide a better experience IMO. Yet sometimes the stock can be ravaged or a few bins empty at these times, but it's workable for the majority of non peak hour shopping.
Great store, well laid out which makes it easy to find what you need. Excellent customer service, friendly staff. This store is clean and well looked after. It shows that both management and staff take pride in their work. Great job everyone. Thank You for your service during these strange times.
Generally pretty good. They do have a bit of an issue with not pricing items or placing them in the wrong spot. Just keep an eye out.
They keep rearranging everything which gets annoying. They don't properly label prices either. Have 3 or 4 different prices listed. Better than save on tho I guess.
Love shopping there. Good variety. Centally located
Selection is good, but shopping cart system is annoying and outdated.
Good service and good value
Great price's, great selection, shop online, pay and simply pick up at the front door's. Plus get point's on the thing's you buy that equal cash to buy more of the thing's you need. Too easy!
GAS ATTENDANT NEEDS GLASSES. nothing but a control freak, shutting pump off when vehicle off, not allowing us to use other pumps when I am there to fill five vehicles
The only issue I ever have at this store is their lack of open tills. Often end up waiting in line.... which is why we've switched to using Click & Collect most of the time.
Clean, friendly, and great produce.
Great but always busy
Never enough lanes open, shelves are often dirty with accumulated dust, and produce is usually bruised or almost to the point of rotten
I loved this place because 1. It's close to home and I can pretty much get everything I need there
Good selections at decent prices
Store was clean and well stocked. The produce section had a good selection of fruits and veg.
Nice and clean. Not as busy as Regina. But wouldn't sell me the generic bobble head that looked like me. Very helpful lady at customer service. Used their self serve and was one of the best I have encountered. Even used coupons.
Favorite place to shop when in Prince George. Cheaper than Save on foods. Great staff.
All tills are open on the weekend. No long waits in line ups.
I find the store in much better organization than it's ever been. There produce is awesome and good prices.
I love this place! When ever I have the chance to buy my groceries from here I buy a variety of my groceries in bulk. They have a huge variety of product as well as electronics and housewares. You can also go over or from Mr.Mikes across the street and other food services. This mall is located in a great place which you can continue you shopping.
Stock was low on all sorts of things. No direction indicators on the floors. People milling about with no clear directions. People without masks. Just not taking the current situation seriously at all.
My favourite grocery store in Red Deer - good blend of fresh produce, great range of packaged food products including imported items, pharmacy, some consumer goods. Adjacent vehicle fuel,. alcohol sales coupled with long operating hours every day of the week make it a number 1 destination.
Superstore has been my go to store for more than 10 years, despite what I consider short comings I still choose to shop here. Over all it's pretty good. Negatives: I dont find some produce consistantly well stocked, which can also happen if I shop late in the evening, but not every time. Some or maybe just one "manager" of some sort ive had the unfortunate task of interacting with 2-3 times over the years has always been less than pleasant. Thankfully it's been few and far between Its sooo very hard to find staff members around the store gosh darn it. You have a question in any area and you need to go half a mile to find just one employee who probably isnt "in that department" your questioning so they either try to help best they can or have to find someone else. Positives: Its clean, I find clothing, food and household things here for great prices and If I feel like it, I can price match. I'll continued shopping here
Store was a typical superstore - decent produce, average prices. The bathroom (men's), however, was one of the most disgusting I've ever been in. It reeked of urine, there was soiled toilet paper everywhere, the ceiling tiles were burned with a lighter. It was insane and I didn't want to touch anything. I hope the employees have a different bathroom upstairs to use.
good service and fast
Great place to shop and the pc points is awesome!!
Was a 4 star,but now they are forcing people to wear a mask, so they have lost my families business
Last week had next to no produce left... super disappointed...
Our place to do our regular groceries. Wonderful store with great prices.
Good for a big shopping trip, I stock up here on all the big stuff to keep our home running smoothly!
Staff are doing best too keep the shop organized. It is a very busy location. Parking here is easy. A plus for this location is the gas station.
Fresh quality produce and well priced baby food. However, just started using PC Express and they’ve botched my orders for my first two goes. Just have to find the right day with competent staff.
Nice store with a good selection of goods and reasonable prices.
It's fine for a big-box store
Would give 5 stars but no Asian sunflower seeds. What a bummer.
Good selection
I was only going in for a few items so was in and out very quickly. Lines were short at the checkouts and staff was friendly. I had to ask for assistance to find something and am employee assisted right away. Was pleased with the visit.
Great selection but pricey compared to some of the other grocery stores in the area.
I think it's good to to get food here.
Good selection of stuff and good prices
A terrific place to shop for all needs from groceries to everything else
Great shopping but prodyce has been ridiculously expensive lately!
Not a bad place to buy groceries, but some of the shelves are looking pretty bare. Parking lot is busy as would be expected in a large urban area like this. Access to and from the parking lot is easy going both in and out. Parking stalls are somewhat thin so expect a door ding or two.
The store is chaotic, and it feels like things are always changing. They are constantly out of produce but offers products Save-On doesn't.
Always busy, no of really enforces distancing. It's dirty most of the time.
Been shopping here for over 30 years. Never been crazy about bagging my own groceries, but I've become used to it. Always find great prices and the selection is outstanding. The points redemption program is also a very good one as long as you subscribe and update your savings cart regularly.
Why not give this place a 5 stars! Easy parking lot, nearby gas station where I can collect optimum points (bty the gas station staff is super kind!)The store staffs work hard. I noticed they are trying their best to keep everyone safe during covid 19, even though it's not perfect time to time. I usually shop here during the weekdays as weekends are the most busiest time, meaning it's hard to socially distance, and I can sense the staffs are stressed. They are essential workers and my hats off to these hard working people!
Really quick visit! Walked right up to cashier, and customer service desk was so helpful! Went to back room to find a carton for me, very thankful!
Price matches with Walmart directly across the street, has security just out front, and has coupons available as soon as you walk in. I've never seen a mess even when walking in there very late.
It's your average super market having thins you would expect such as fruits,baked goods,clothing,lotions,make up,hair products,self check out,and regular check out
Very clean store Friendly staff good prices
Always liked the range of products offered by the Loblaw group especially their PC brands. Nicely stocked nursery too.
Store has everything. But it is kinda grungy. Could be due to the volume of ppl everywhere.
I love superstore, it's my main grocery store. I have celiac disease, and this store has what I call a "Green Isle" where vegan, dairy free, gluten free, and just plain healthy food options are located. Excellent selection, easy to find everything I need in one spot. I love how much parking there is, on top and underground.
It is very organized and you can buy almost every thing you need for groceries.
Reasonably priced, well stocked and organized. They are always expanding their ethnic section and we appreciate that. Lots of boxed ethnic spices and whole spices in the international aisle. There's also a good variety of brands (PC jarred sauces as well as imported spices like Shan). There's a decent section for halal meat - not as big as the regular section but you'll find your staples like whole chicken, minced beef and chicken, lamb chops, shoulder, stew meat, sausages. Home section and Joe Fresh is pretty good and there's always clearances. Good to have pharmacy in there to pick up prescription along with groceries. Staff is helpful overall????
This place is amazing thumps up ???? Hard working people give a big hell yeah Lol all things I need is there and been there the tuff times bring us through cov19 Clean always there Always good sales great prices fresh food Even have delivery and add a new scooter available for my dad friendly staff ask them anything and they know were that product is and what aisle it's in cool hey .... Now its better safety guards up and people do social distances.. Please do continue to be safe wear the mask save lives matters movement...????????????????????????????????????????????????
Wish i could give a .5 star review. ABSOLUTELY HORRIFIC job the click and collect. My spouse ordered a $48 order and it was scheduled for pick up between 8 pm and 9 pm December 14. I got there at 8:55 pm on December 14. I had to call 5 times before i got thru as there number keeps giving a busy signal. The girl on the phone answers and took ages to find my wife's order. I spelled the name out several times. She then asked if we had multiple orders which we didn't. After sitting there 20 minutes, I'm told they are behind and I can come pick it up December 16 between 8 and 9 am. Very inconvenient, but they're busy and I got a wife and a newborn and two kids at home. At 3 am on Dec 16, my wife gets the text that our order is ready for pick up between 8 and 9 am. I have to work at 10 am so I get up and get to Superstore for 8:50 am to pick up my groceries. should be quick. Forgive me for sounding like whatever the male version of a Karen is, but seriously... I pull in, there's no click and collect spots available so i park in a normal spot. I go inside, wait in line for customer services. I give the lady all my info, she can't find anything in the computer and sends me "just down the hall past makeup" to find the click and collect gong show. I knock on the door and explain i'm here for my order. The girl is rooting through papers and can't seem to find the order. Finally after a few minutes she finds it and says just go park out side and we will bring it right out. I explain i can't find a spot and she tells me to just wait for one to come available and then call. This is now 9:10 am. I go outside, wait for a click and collect parking spot. I phone. I have to phone twice to get through. Again whoever answers the phone has to search through to find my order. After 10 or so minutes, I'm told they just have to load it onto the cart and bring it out. Apparently it wasn't ready to go. Long story shorter, I waited until 9:58 for a kid to bring their big cart out with only my order on it. My wife also called a couple times while I was waiting only to be told it was just headed out the the door. I had a small order of groceries. They also picked the greenest bananas in the world that were apparently literally just cut off the tree and won't be use able for at least a few days. They were generous enough to waive my $3 pick up fee. Complete waste of almost two hours and in the time I wasted i could have just gone in and done the shop 3 or 4 times. Why text saying the order is ready at 3 am only to have customers come and wait an hour after their order was supposed to be done the night before. I don't care if it's a better deal, I won't be shopping at this place again. In the beginning of Covid i was impressed with how things were running, this experience shows how poorly the click and collect is running. If you're too busy, then don't offer the service to that many customers. Simple. End rant (apologies to my wife and any relatives reading this, I'm really a nice guy )
Good sized, offers all departments of a grocery store as well as a clothing department. Cell phone booth. Housewares. Pharmacy. Walk in clinic. A bank. Photo lab. Optician and eye glass store. Large selection of seasonal. Centrally located downtown. Have to purchase your own bags and bag your groceries if you want them bagged.
Its a great place too but glad its aprox same distance from home as coop with coop closing in july im guessing superstore is goung to be that much busier but it does have more items and assortments of shopping areas so more of a onestop shop
This is a great place to go to avoid the lines at Costco and the crazies at Walmart. They usually have good deals on and the pc optimum points are collectable at many locations (including Esso), which is nice. I've subtracted a star, however, for their online ordering / pick-up service. If you're ordering produce the employees who pick the produce out for you appear to not often look at the produce they pick out, resulting in a collection of bruised or moldy produce at times.
Probably the easiest place to shop all around. Ty
Good store
I wished they had Canadian Super Store in Hamilton Ontario... I'm here for a visit...good wide selection
Real nice and helpful people. I got all the help I needed. Friendly people and don't mind saying hello to their customers
What can I say it's a Superstore the produce was very fresh there was lots of variety and overall the cleanest and the staff were quite helpful and yes they do have handicap bathrooms and handicap access into the store
Great prices, good product, lots of selection, love the point system with PC Optimum, i get so many free groceries
Good prices but gets quite crowded particularly on weekends. I recommend the PC express option to save you the crowds and to save time. PC Express crew is good to deal with.
Cashiers were great but floors were being reorganized again. Great prices and you can do well shopping here. However as a disabled person I'd plan to bring your mobility device in case your product hunting for a while.
Good place to buy groceries, cheap and competitive prices with a great selection of items. Fresh produce and other products. A lot of parking space and friendly staff.
Awesome Service Quality Data for reasonable price
I like shopping here. Prices are decent and good selection. Not overly crowded
Always enough checkouts open. Staff are friendly and always willing to help. Had a great experience a few days ago where I had left a bag of groceries and customer service replaced the items I had left the next day and were super helpful.
The place is 3 times cheaper than the usual cost. I was impressed with the quality of service. Thank you Taylor's tires.
Do not use click and collect unless you have lots of free time and don't mind sitting in your car for a long time. I have already waited 40 minutes to pick up my order and I'm still waiting in the parking lot. I will try ordering from a different grocery store next time as this is the 3rd time I have had to wait for over 40 minutes.
I go here for their Joe Fresh clothing selection, big pharmacy and a manageable selection of kitchen, bath and other home supplies. the clothes are cute and functional at low prices - and they now offer plus sizes and exercise gear. I find the grocery section too large to be time efficient and it ends up taking me forever. Has a great bulk food selection, however.
Amazing store!! Great prices, very clean too.
Words can not describe how much I dislike everything about this place.(with the exception of the chocolate croissants they have)
They always have what I'm looking for, the lines are reasonable, staff is quick and helpful.
Great points system, great deals, quick checkout and now I can order online! Even better! Could use a few car themed trolleys though like at save on. It's hard to keep a toddler in a trolley otherwise.
I must admit that I have never been so disappointed in the customer service of a store. We had bought a product that had missing pieces. The box was commercially sealed and not damaged, but pretinent pieces were missing!! The customer service was awful in order to get the pieces. We live out of town so we have to drive into town repeatedly to get pieces because this product was incomplete. In addition to missing pieces, we had call before hand to ensure they had them and we were hung up on SIX DIFFERENT TIMES!!! The people on the phone did not understand what we were looking for which is frustrating. To top it off, we still haven't gotten the parts and the product is unusable without these parts. Maybe grocery stores should stick to groceries instead of other products. I will not buy similar products for Superstore ever again.
They have a great selection of everything you need at this store. The only downside is that it can get very busy at times and challenging to get through the store quickly. They also need a "line starts here" system at the deli meats counter.
Easy to shop. Fruits and veggies may be not super fresh. Depends on a season I think. But still so much better choice than Walmart and cheaper then Costco.
Has everything you need and staff is friendly and willing to help.
Great place to shop food, I never experienced any problems when going to the store, things are organized.
Real Canadian store alright can't go wrong here something's are expensive others not a good choice ewhen looking for different produce
Huge store with virtually unlimited stock as well as virtually unlimited selection.
Great selection of items.
Thia place is great! More than just groceries, they sell everything. Joe Fresh ia actually a decent brand too.
Excellent selection of gluten free products. Clean store. Friendly staff.
Despite Covid, they haven't waved pick up fee for online grocery order. Too bad for vulnerable folks that are tight on budget and need to shop everyday.
always my goto grocery store. sometimes dont have what I want but that sometimes i am just being picky for a craving. but amazing prizes
Great store, easy to navigate. Always lots of selection and I've found the employees very helpful. We are PC Insiders which has been racking up our points left & right, so the savings are really nice for our family of 5. The Joe Fresh clothing sales are great too- we usually stock up at the end of a season for our kids for the next year.
Good prices, lots of selection, but still long line ups
My regular supermarket. Produce is kept clean and organized, usually lasts at least a week once it's brought home. The store is well organized and clean. Any time I have had an issue with a product I've never had an issue returning it for a refund. Staff are friendly.
I find a nice pair the shirt for my wife
Not organized Superstore . Place is clean but i didn't feel the good vibes in here. My # 1 still is south surrey superstore .
Grocery shopping the shelves seem to empty fast with no raincheck for out of stock sale items. Do like the variety and P.C Points card
I was happy with Dakota's service they fixed my phone just right I'm a happy man
Great place to shop and cheap really helps for those that need to save or those that like to save great prices decent staff but all a round great place
This location seems to have a lot of rude staff for whatever reason.
Every time I visit all cash registers are open. Great section with natural foods. Artisan breads are great.
Expensive but great quality and very friendly staff.
could be a little cleaner at times. but otherwise great
Not sure why I'm surprised. The usual story at stuporstore. Waiting for 30 minutes in line. Less than half of checkouts open and the lines stretching to the back of the store. Bring a lawn chair and a bowl of popcorn and expect to spend the day.
Everything we can get it from here, really its big store
Super supermarket. It's so close to TRU, I mean only 10 minutes by walking. It's cheaper than other supermarkets. There are kinds of fruit, vegetables, toys, drugs, clothes, and so on.
Im here for joe fresh and the garden center????
Great prices and variety of everything, however I do not feel safe in the parking lot and there is no security to walk you to your vehicle
Great produce selection. Always has good sales
Family doctor, eye doctor, glasses, &most often lowest price on fuel and groceries in the city; all in 1 place. Store is clean. Staff friendly.
I'm so glad they appreciate and honour me as a healthcare workers. Provide selection is usually quote expanse and clean.
Despite being one of the larger stores in the city, this store has a very simple layout making things easier to find. The PC optimum program enables great savings as do frequent sales on name brand items
Great store for getting all your essentials. Clean, friendly staff, flexible hours, well stocked, and decent prices, not to mention the extras including the wine store, a day clinic, and kitchen facilities fore classes. My favourite go to grocery store
Best produce in the city always great prices.
Great place to shop for your household.
Great stuff, good prices. busy but not too crowded if you go at the right time
Has everything you need. The location is alright and there is tons of parking. Wheelchair accessible etc. I once found rotten jerky on the shelf and told one of the workers and they quickly replaced it. Other than that I've had nothing but good experiences coming here.
A pretty good grocery store huge variety. Stocking is good they have most of what you would want. There is also sections for clothing and a pharmacy although I haven't really shopped in either. The biggest problem is really just the size it is very big to an actually annoying degree.
This store has been showing signs and symptoms of the looming supply chain collapse. (Yes, for those of you who trust mainstream news outlets, you heard about it here from some average guy on the street.) While we cannot blame Loblaws, (SuperStore's parent company,) the fact remains that serious supply changes have been happening for over a year now, and we are all far more fortunate than we realize in that we still do have a relatively intact supply chain. But it's not going to stay that way for long. (I suspect three months.. maybe even less.) before we're all back to stalking up on things... but this time it's going to be a lot more serious than just filing or shipping carts with toilet paper. NOPE... Those who have studied history recognize the clues. You heard it here first. In the meantime... GREAT JOB SUPERSTORE!! I for one am highly grateful for all that you (company-wide) do to keep your customers families fed and well looked after! Lastly, a very high-praise kudos goes out to the MetroTown Suerstore's Tony Yang (GM) for helping me with replacing my Turkey on the Thanks Giving weekend. I really appreciated the help Tony! You're the best, dude!
I had my prescription faxed from my Dr in Port Alberni to the pharmacy in Nanaimo Superstore and it was filled out,no questions asked
So much variety and fast cash counters.
I always find I’m paying less here for around 70 percent of my regular groceries. I buy most of everything here. Staff is very friendly and often extremely helpful and courteous.
I like to shopping in Real Canadian Super Store
Great place, great service especially this one cashier ronin he was great if you go find him
Terrible service today. We asked 3 different staff if it was possible to rinse our tub of grapes because we’re on a road trip and have no way of cleaning them and they all looked at us like they didn’t understand us.
Best grocery prices in Moose Jaw, and a very decent range of groceries, dry goods and housewares.
There is a wheelchair accessible parking spots as well as expected mothers and spots to pick up your food if you delivered it online. The parking lot in entrance is pretty busy high traffic so be careful and take your time. The entranceway has a large sloped sidewalk for carts, Mobility aids ,for strollers. The store has to battery powered rechargeable shopping carts that you can sit on and drive around the store to borrow if you need assistance. You cannot take these out of the store or you can take them to the entrance way but arrange a pickup or a way to get your food to your car and to be able to return the mobility Aid to the charging area. You need a coin or token for the shopping carts. Here is hand sanitizer and masks at the entrance way. The store is well-lit the aisles are wide. I find this store has really good selection decent meat and produce quality. There's a big customer service desk they changed around the tills and there's more self-checkout, they always have a lot of cash registers open I found all the cashiers very efficient.I have never had any issues with the store there are cameras and security but be sure to lock your doors and watch your keys or personal belongings. It's really handy they have insurance Lottery a walk-in clinic eyeglasses Clinic all on site. I personally avoid the pharmacy at this location.
My wife and I drive from Abbotsford to this location for our groceries as the selection in meats and Organics is , by far, better than Abbotsford's store.
Prices are a bit high, but overall great place to shop.
Halal brand is expensive. Walmart in victoria does a halal brand nammed Meena which is 30-40% less than sufiyan brand. The staff are nice. Clean store and staff always have a smile in their face.
Well stocked, Friendly staff
One of my favorites because they hage ethnic foods and affordable too
Fresh food and more varieties! My dear international friends, if you are looking for your favourite foods, try this store, you might find them. Totally a worth grocery shopping experience.
Not usually the biggest fan of big box stores but I've never had a bad experience at this grocery store. Great variety of options, outstanding customer service, clean, well laid out.
Way better than Walmart. Order groceries online and they bring them to you.
good selection but some aisles can be rather tight with the cart
Its the only place i will shop because they price match, have the lowest prices and have a rewards program customized to what I buy so I get the most out of it. Thank you superstore team
Parking is always busy on most evenings and all day saturday and sunday. Prices for some items tend to be higher. Since they have started hiring incompetent foreign workers as staff the service has deteriorated. Another SS location with reasonable prices and good customer service is much needed in Red Deer.
We were evacuated from the November 15th merritt bc flood and had vouchers to use in Kamloops at superstore and the staff really made it alot better and kept our spirits lifted. The store was very well kept nothing messed up or out of place. Everyone was so helpful and made our experience a good one. Thank you for helping us during this time! ♡Very grateful! ♡
Meat and seafood is very good place to find beef, chicken and frozen items, various foods and meat products. Good for shopping there.
Well stocked, great staff and safe!!
Good selection, pleasant staff.
Pretty standard superstore, not very good customer service though.
The highlight of our shopping experience here was the self checkout, and the team member who helped us. I would recommend this store. Many departments; Joe Fresh, kitchen appliances and dish wear, pre made meals, weekly sales, fresh butcher and more. I was amused that they had their in store capacity listed, as it was something absurd in the thousands considering their square footage.
As per the old lady at nanaimo superstore, don't expect your mother to be able to choose her own lobster on mother's day weekend. her exact words being "you'll get what i give you". Oh, and by the way, don't expect that she'll be able to hear you over the "boisterous" fish tanks. I mention this because that was her excuse to yell at my mother and me when we said that we didn't want the dead lobster that she tried to provide us. However, the manager did seem to care about the situation and did promise to look further into my complaint, and even to offer us a free lobster, at which I refused. We've never had such a poor experience with a staff member before and will likely never be returning to superstore's fish monger due to the situation. I'll be sure to go somewhere local where my business is valued moving forward.
Great layout and fast service. Keep it up
Great prices and selection. Overall a pretty clean store! Frequent insufficient stock on many popular products.
Usually pretty clean. Very good selection of food, clothes, games, and pretty much everything.
Thank goodness for Superstore! Without their discounts, we couldn't afford to buy the food.
Best grocery store in GP. Lovely staff. Good food selection. Prices are great although there are discrepancies from time to time with the advertised price.
Great people! They've got all the essentials and pretty awesome clothing options for ladies, kids and even men!
Empty shelves of staple products and sale items. Superstore used to be my preferred place to shop cause they have a large selection and great prices, but it's a waste of my time if I'm going for flyer items that aren't even in stock. Very disappointed.
Never enough cashier's, line up at both self serve till and at cashier post. Cashier super nice tho. Good selection of products.
Pathetic customer service. Cashier refused to even ask if I needed bags when I clearly had none. Then had the nerve to ridicule me for not asking! Can't believe they want $15/hour for this!!!
Easy to find everything on your list & you can pick up pretty much everything you need in just 1 stop for great prices. Plus it has the title Canadian in it :)
Even when bustling with customers there seems to be plenty of space. Always enjoy the everything in 1 place
Love the selection here for reasonable prices.
Well stocked. Lots of parking. Good prices.
Many grocery options as well as apparel, garden supplies (in season), drugs and cosmetics. While I find their groceries to be generally less expensive, my impression is that the quality is a bit lower.
They’ve upped their game in the last while. Great produce selection and the store is clean.
Too busy ... from the crazy parking lot, throughout the store and at the tills. Having to pack your own groceries in lightning speed to get out of the way for the next person's groceries that are coming at you. Crazy ...
I would really suggest that you get rid of your customer service reps..All three managers that run that desk are extremely rude and very mean..I will NEVER return to this store because I DO NOT like to deal with ignorant people. It was my worst shopping experience EVER!
So much variety and staff at self checkout are awesome
Prices not to high and good quality goods
They had 2 tills open on a busy Thursday.
The shelves needed to be restocked badly, I was there just before closing time so I guess it partly my fault. I knew better lol
Well stocked produce
Amazing range of food, there veggies & fruit are always fresh! Absolutely in love with there ability to caterer to everyone with their organic isle. Bonus the cashiers are always lovely, forever my favourite grocery store!!!
A Great shopping experience with a wide variety of products from cellphones to grocery to tv's and small appliances ????????????????????????
Store workers are always available and helpful when you need them, but not pushy. Muzzles are expected to be worn in the door as per bylaw, but they won’t go out of their way to harass and bully those who cannot wear one. Much appreciated.
A decent priced grocery store. As a vegan, really appreciate the "natural isle" for there are so many options to choose from. Bonus that a lot of the vegan items are priced lower than other retailers which makes it my #1 choice as a lady with a budget; I shop here weekly.
Good food selection and friendly service. However my loonie became jammed in the cart and I couldn't get it back, so I just payed it forward to another shopper.
Self checkout at the super store is super fast and the employees are very helpful when needed to help find an item or 5
Easy to navigate once you get to the layout
I didn't need to take off my backpack and there's lots of healthy foods ranged from cheap to expensive, and the lineups aren't too terrible or tedious
Using click and collect is so frustrating. I've used the service twice now. Both times I've gotten notice that certain items were unavailable, only to go in the store just before I pick up the order to find said items. The second order is now over an hour late...
The online ordering and pickup works fairly well. Coupled with good Superstore pricing, it makes for a painless grocery experience.
This is the best of groceries shopping today with a bit more but just the right things to get.
I shop allot at Superstore and find the selection and staff very helpful. However Yesterday October 27th at 2:35pm I ran into a staff member prepping food without a mask on and had to do a double take. I hope management stresses the need for this to be addressed
Good staff but don't ask where something is they will 4 different directions lol
The best place to go in the hat fast and friendly services
Went to the Wine shop, great customer service, they were knowledgeable and prompt.
Great place to get groceries and local wine. PC Optimum and PC Financial programs are a MUST.
Mostly get everything that I want at reasonable prices
I've switched from Save-On to Superstore since food prices have jumped up so much. Quality is similar but I spend way less.
All in one shopping. No longer has a photo department which was disappointing but otherwise carries clothes, housewares and food stocks.
Had everything I was looking for, pharmacy was very knowledgeable as well.
This superstore always has full shelves. The staff is friendly, there's a wide variety of nearly everything, from clothing to produce to seafood. I really love the fresh bakery, and tend to pick up a baguette or three every time I visit, simply because of how cheap they are. Since the remodeling of the interior a couple years ago, the store looks very good, and it's become my favourite grocers in Medicine Hat.
Large , well stocked store.
Excellent service. Couldn't find something and I was escorted right to it. She even asked me if she could help me find anything else. Cashier was cheerful and very pleasant.
Great store. Staff could be more engaging.
Way too overpriced and poorly stocked,not worth going there again
Our favorite place in town for geocerys
Most of everything you need under one roof.
Quick cheap PC points
Great service, although they are terribly understaffed. PC tellers are very friendly and fast. Cheers!
Bright lights, lots of noise and people but great selection and prices.
Very frustrated to learn that Superstore is greatly reducing its international food aisle selection in Western Canada. Previously, there has been a good selection of great products. Today, I could no longer find any of my regular items in this section.
Well organized store. Good deals.
Good quality produce. Pricey. Buisy store. More selection than walmart. Parking is a challenge because its buisy!
I couldn't find what I needed. A bit crowded and I couldn't wait to get out. I couldn't find any staff to help me so I left without purchasing anything.
Love.. Love.. Love this place. I've recently moved up here because I married a Canadian man. The prices in Kamloops Canada were shocking to me.. I'm used to the Midwest in the states where everything is reasonable in pricing. So this store was recommended to me and my husband by a friend. Thank God Kamloops has this store.
The store is impecable clean under the really friendly look after that customers are please to come back for the reach- able prices, including the ever good sales the store make it possible to us, as ever friendly @ most efficient greatest perso- nell the store employs to run it perfectly fine. I love doing my grocery's shopping @ the new store, Real Canadian, Super Store, Loblaws use to be. Thanks, Ana Ann.
We just tried their online ordering and pickup. It was really easy and they had our groceries ready and waiting for us when we arrived at our chosen pickup time.
Good location which you can find good deals of you look, the parking lot sucks and is always busy, so as long as you have a good eye you can usually play frogger from your car to the entrance
Love the selection of products. Staff very friendly.
I was disappointed right at the start. The entrance and exit were dingy and dirty, as were the bathrooms. The store itself was quite disorganized - I had to go up and down different aisles to find things that should have been somewhere else. There were also A LOT of empty spots, especially for high wanted items and for such a big store, the selection was minimal. However, the good points were the employees, they were friendly. The Home, Clothing and Meat department were all organized and clean, with a good selection and prices. And where-as this is no fault of the stores, the other customers were 90% jerks. There are too many other choices in Penticton for groceries to feel tethered to this particular store. Too bad, I like the points.
I love coming here, especially shopping for my lunch while I'm at school, healthy options for under $10
If it is on sale guaranteed they will not stock it!
Shopped for my sisters birthday ???? got some nice cards, Black Forest cake, and as a gift something that could grow with her a beautiful multi plant. She loved it! Thanks Real Canadian Superstore.
Good selection reasonable prices. You have to bag your own groceries. Make sure you have a loony for shopping cart. They also have a pic a grocery service and will deliver out to your vehicle. Bought some Canada number one potatoes product of Canada russets today if these are number one I hate to see number two, because as far as I'm concerned these number one or number two if you know what I mean.
I shop regularly in this location, never had any problems
Very clean and you alway find what your looking for and there is some great deals to be had
Love the pharmacy there blister packs are the best and they have deliver to which I didn't know nice staff and know we're things are in the store
Love the smell of the bakery, makes it worth the trip to the store
Good for school snacks,suppers,toys. Has a great point system,if you a family of 4 or more then this is the place for you,gets loads of great deals free gas and much more,if your a family of 3 then it will take you a longer time to get points but still worth it.
Always get what I need and excellent customer service
Latest: Superstore pitted kalamata olives were the best I’ve ever had! Milder tasting and soft compared to pit-in ones I’ve tried. Also, a good doctor works at the medical clinic. Previous: Curbside pickup time slots are only 1 hour long, and one time, curbside pickup was a thirty minute wait. However, if it is because they are more careful than save-on-foods pandemic-wise, then that’s acceptable to me. But, I don’t know if it was, and my partner wasn’t willing to wait that long again. I didn’t have a good impression of the fresh produce quality either.
Great deals. Love the points card. Yay cheap groceries!
It's really a one stop shop. You can find anything from clothes to appliances to food and groceries. Definitely recommended.
Noticed the price on coffee to be $1 more than Co-op.
Lots of products to choose from
Always has what I'm looking for at a great price. Store is well layed out.
A wide selection of almost everything ????????
Awesome pricing and Awesome service
I love shopping at this store. It's the only store I like to shop for everything under one roof. And I LOVE IT. The staff have always been friendly and especially big thumbs-up to cashier's you guys are awesome. Well 95% of you.
Almost everything is available in here just that they should consider filling up fast moving spices so that it's available for everyone
Always end up spending too much money when I shop there
Fairly okay
Busy but clean ppl resect each other and work together if needed
Superstore and I have a love hate relationship. Their prices are great and they're click and collect customer service is wonderful. I often find things (like purple sweet potatoes, who knew?) that are new to try. I do; however, have a problem with the layout of their store. They are constantly moving things around making things hard to find or making a person believe they are out of stock. As a matter of fact they are regularly out of stock of atleast a couple of items on my order. I will continue to shop here, but it would be great if they could get their supply and organization sorted out.
You can usually find what you're looking for, which is really nice. The people are quite friendly and the aisles are organized.
This review is for Dominos Pizza, not Superstore... Google fail. ...I have no problems with teenagers working in this place. But they need an adult supervisor. Last time I went in to pick up two pizzas my girlfriend had ordered earlier. First they couldn't find the order. Then they found it but claimed it had never been made. Tried to hand me one small pizza. Turns out my order was right behind them the whole time. These kids need a leader to pull them together! The pizzas were fine though
I usually shop PC express. The last few times my produce has been bad. However, refund process is great.
Well, what is there really to say about the Langley Superstore....?!?? Other then Constance is the best check out lane woman!! She scans those barcodes SO FAST, it should be a sport!!! ????????????
Pro: Overall grocery way cheaper than the thrift and save stores. Best grocery selection in town by far. Irritants: 1. Chronical shortage and poor stock management 2. Employee offering the feature of the week like they were going for a root canal treatment; 3 The cart system... Customer are leaving their refuses in the carts and the store has removed the garbage cans in the cart storage area. Still a customer... The only place in town to find authentic poutine gravy and BBQ dip.
The store is practical but the choices in it are very limited. The pharma section is miserable and unless you're looking for plain Joe run if the mill items you won't be finding them in the superstore
Good deals good prices. Very multiracial staff
Always great value for groceries.
Just went into this store today. Walked in, turned around and walked right out. There were way too many people way to close to each other. No social distancing at the cash. No social distancing from the staff or other customers. I watched as one woman handed a loonie to another in exchange for her cart. I watched as another customer handles half a dozen apples before changing her mind and walking away. Went to the No Frills in town. They are limiting the number of customers in the store, wiping down shopping carts and working very hard to make sure people stay a respectable distance from each other. Stay away from the Supercenter if you can. It's a disaster just waiting to happen.
Terrible customer service, been on the phone for 20 minutes too see if they have an item. Staff is rude as hell.
Clean store and friendly staff
The only grocery around campus that sells halal meat in a huge quantity!
Wish we could have a store like this in our home town to have people shop locally instead of having 25% of of the town going to bigger centers to do shopping on weekends. Costco and Superstore love anyone's money. I guess this is what makes the world turn. Also Beer is affordable and taste really gooood.
Great support and service from the pharmacy during a recent 4 day trip to Nanaimo, where I forgot my medications! The pharmacist and staff were courteous and helpful in getting my prescriptions transferred from the mainland to Nanaimo, for an emergency dispensation. Thank you Superstore/Loblaws Pharmacy.
Okay I want to take a moment to say how extravagant their in-store bread is. This bread changed the way I see your ordinary sandwich. First off, this bread doesn't crumble away when handling it. It stays intact even when it starts aging. Now aging. This bread stays soft for days. Even after freezing, and thawing the bread out on the counter over night, this bread stay pillow soft. You'd be hard pressed to find a contender in this category. And the size, too, this bread is large and perfectly sliced for that rich wholesome sandwich. Lastly, the price is one of the cheapest per loaf in town. Stock your freezers full with this, and you won't ever need to worry about famine ever again. I feel if more of the poor could experience this bread, they would feel wealthier.
Friendly staff, good selection AND the lowest price in town! Being able to order online and then just show up, and pick up is a huge time saving for our family.
a lot of options , also alot more busy to other grocery store
Came in on Saturday to buy a long list of items & was pleasantly surprised. This store is on top of their game! Friendly, helpful, staff stocking the shelves (I had to ask where a few items were located). Every till open with no lines. And I managed to purchase everything but two items on my list, which is to be expected at times like this. Thank you for making it super easy to shop!
Pretty much regular superstore
Quality and prices can't be beat.
Best to park underground. The above ground lot is pretty small and quite busy.
Its huge in there, meaning you'll find everything you are looking for. The store is located at downtown not too far from Alberta supports. I bought a lot of produce here, so healthy.
I hate this store. You have to pay to get a cart. Carts are only outside. They don't provide bags or bag your groceries. They also check another person out while you are still bagging and their prices aren't any better than other stores that provide better services. And some prices are very deceptive especially bulk items. You can buy packaged products cheaper than bulk. Do the math. Their rewards program isn't worth the parking congestion and lack of service .
My favorite grocery store of all time. Great produce and meat options, especially for organic eaters! I love that presidents choice is available here, and that there is still a great selection unlike other grocers that carry PC. Nice store, good selection, price matching, and a great ready-to-eat and deli counter. Wheelchair accessible and they offer online ordering!
Very organized, good staff.
Great place to shop and good prices. Also covid safe.
This is a dispicable corporation and one of the worst globally, truthfully I have to hold my nose every time I shop there and I can't help but feel like I've done something shameful each time I do my shopping there...
Its always nice after searching the store for 10 minutes trying to track down staff to be told "well if a product isnt on the shelf then we havn't got any", rather than hey sorry let me go see if theres some in the back or at least let me go check...
Good place to shop all grocery items you need.
Superstore has been my new Go to place for late night shopping. They are opened til 11:00 pm. and I do not have two staff members following me down each aisle watching me. Like I am a shop lifter.
The lights are far too bright and glaring, the staff don't know what products they carry. Customer service is not located in a convenient place
There is almost always a wait for a till, even at self-check out but never more than 5 mins. Often there are unused tills but staff are friendly
Massive place. Almost too big. It is certainly an older location without much soul or warmth, but it has a ton of things, and it's clean enough.
Pretty Busy usually but lots of great selection and the only place I can find some of my favorite foods!
Always good vegan options. Produce is always fresh. I go here for specialty items only because it can be a bit more expensive then places like no frills.
Staff is great, but people are ignorant! 6 feet apart, does NOT mean "please rub shoulders with the person infront of you" It's been over a year, people!!!! I wish they went back to 1 line in the bakery!!!!
Pretty much one of the best grocery stores in PG. You can get a lot of bases covered at once at this location. Sussex insurance it open late, the store offers pretty much everything you could need from such a place, and with a great price to match.
Very good place to shop, friendly cashiers as well as all the staff I had the pleasure of encountering, if you need groceries at a fair price, it's the place to go
Great store, great selection and prices but never enough staff working during the week.
Good selection, helpful staff. Frozen items not frozen solid in open top freezers
I never remember my loonie for the stupid cart. Then I have to find someone who will offer change. Doubt this store is losing 10 carts a month to justify this hassle. I just want to spend my money there - I HATE having to have change because they don't trust their customers. From now on FOODLAND gets my business. Oh - and if you end up with a mini cart by mistake and go return it in the parking lot - you won't get your loonie back unless you find another mini to marry it to. What a pain.
FREASH food you can't go wrong here
Enjoy shopping there, have everything , and has a great atmosphere. When a person enjoys a place, you feel comfortable there. They all sell the same stuff. Shopping there is a personal choice!
Great store for bulk items , wish the isles were widened, really tight to navigate when its busy.
They have almost all groceries but I'm not using them nowadays. Walmart offers free in-store pick up online free of charge whereas superstore charges a fees. I feel Walmart easier than Superstore for free online pickup. I wish superstore also shall offer pickup free of charge.
Impossible to find things as they keep changing everything around. Finding the clothing getting more pricey but the wash wear on clothes makes them not last long. Good bulk department.
Love how clean it is and how well stocked it is.
All you need in the kitchen for making a good meal. Plus other necessities for the home.
Very friendlt stuff, grood products and prices
Fresh selection of fruits and vegetables and the store is always stock with everything you need
Trying to get produce and not only does the stalker stay in place when you say excuse me to try and get some produce, but they also openly coughed all over the zucchini being stocked. Extremely unimpressed.
Typical Superstore. Cashiers were very friendly and the liquor store staff were great!!
Like every superstore
Customer service counter employees are utterly useless. The rest for the most part are pretty good
Great store in a great location very welcoming.
They always have what I need at a fair price. I really like click and collect. I love the PC point system. There are often very good deals on grocery items.
Pg is awesome the shopping hours are great
Good place for indians though
The selection is fantastic and very cheap, but it's a real hassle to actually shop there. It's crowded, people are running into each other, super hectic, and the aisles are all so narrow that it's hard to browse without blocking other people. It's worth the shop, but I'd make sure you have time on your hands.
Overcrowded, hard to exit since they have almost all their exits blocked.
Big store well organized
Didnt have either of what I was looking for. I needed flour and they didnt have the kind I needed and I also needed a pair of pliers ur neither of the things I needed were available there
The curbside pickup has been nothing but a disaster since March but only at this store
I've been going here for sometime and have met so many kind cashiers with happy dispositions. The staff are genuine and the prices are really good. Earning points is a huge plus. The only huge issues I have is the random times that inventory suddenly changes locations and the hotdog vendor who really got intense with me just because I said "adios" instead of goodbye. He approached me and lectured me about the meaning. Really unprofessional. On a side note, the sales staff that push pic plus cards are just too much of an annoyance since I've had my card for some time and yet I'm asked well over a 100 over on "Do you have a PC PLUS card" so I'm taking the star rating down one until they solve this very pushy approach.
Everything you need..super competitive pricing..check out the meat section for great deals.
I was happy with my visit to Superstore. They didn't quite have everything I was looking for, but they had lots of tills open so the wait to checkout wasn't too long. There were no slippery spots in the parking lot, so that was Good, too. We found the prices a bit better than those in my home town
Quick and efficient. Found a couple great sales and made impulse purchases.
Judith and Shannon were extremely helpful. They went above and beyond to help us!
It is always neat and clean! Big variety of food and some home supply stuffs! Employees are nice usually! Parking spots always available! Good grocery shopping experience! I always go there for shopping (one of my shopping places)
Good not enough tills open and took forever to get trough self check out
Definately the best prices.
Their produce goes bad far faster than any other grocery store.
Excellent shopping centre. More varities of international food mainly Indian food I would say. Great deals and super savings by earning PC optimum points.
I work here! Great place to work and I try my best to help all customers to the best of my abilities.
Just your avarage SuperStore. Nothing to complain about.
There is lots of parking here. The parking lot is massive, and even at the busiest times we have found a place to park. They seem to stay on top of the carts keeping them rotated at least out in the parking lot. Many times we have been there the carts by the door are all gone, but this is not too big of a deal since there are a few stalls with carts in the lot. Prices are good compared to a lot of other grocery stores. Produce is usually good and fresh. The cash register lineup has been improved. The one thing I notice is that their entry/exit area always seems to look rundown.
I just moved here from Abbotsford. I did the click and collect. I noticed there were six cars parked there so I called in and thinking I had time to run in, the lady on the phone let me know there is actually no one ahead of me and sometimes people just park there. I was glad that she was able to tell me that as I was expecting to wait a long time with many people ahead of me. The staff seem very kind.
Salvation Army Donations here
Great selection. Cold beer. Excellent kabobs at the meat counter. Can't complain
Really good quality meat and produce
I use the Superstore as our primary grocery store. It's clean and well organized, and it has everything we need.
Disappointed in the size and selection. Not a full size superstore with limited selection noticed in frozed PC products and frozen dinners. Also noticed higher price in basic groceries, higher than the off season. (Brick of butter same price as the 1/4 bricks) This store is a disappointment for locals main store.
Good prices compared to other major retails
The prices were higher than the place I normally go to. And I just figured that for a place where you have to bag your own groceries the prices should at least match the competitor.
Their no name options are yummy, have only had a few things that were not the best on taste. Produce time to time is on the poor side and shopping on the weekends they tend not to be stocked.
A well lite big box store. 4* due to teller line up waits, through no fault of the people working the till, just the lack of people.
Best place to get those small grocery items that you need. The store closes late (11pm) so if you miss one or two items in your list, its easy to ran back and get it here. Lots of items to choose from and they offer a variety of oriental/asian foods! Good place for regular grocery shopping.
I have shopped here since I was a kid and still enjoy shopping there today. I find it is way cheaper than the other grocery stores and has a wide selection of things to choose from.
I Only did a five star because my mom works here
It was nice to see if you forget cart they actually do help you. Thank you
Watch for deals. Sometimes the meat can be cheaper than Costco
While it's convenient you have to choose when you go, lines are long, prices are average quality also average.
Always somthing missing
With Covid-19 many people buy/order on line. We had to wait a little longer because of this, but staff was working hard and very friendly.
So many good deals, friendly staff and fast lines
Product is pretty good to an extent. Produce is something that you need to keep an eye out for considering on weekends most of it is already going bad. Although the staff could be better. They are rude and brush off any questions that you have. Suppose that's the reason self check out is there. Lol.
Got a cooked chicken and if hadlong hairs on it from the store gross then I called to complain there like drive it back would cost more in gas but had to toss it super Gross
An awesome grocery spot with fantastic prices and options.
After shopping Costco we always make our way to the superstore down the way off of 64 avenue. Yes great store. And the staff are helpful and friendly. The store is kept neat and the items are mostly well stocked.
Great deals and a good place to shop when it's not busy, but their stocking leaves something to be desired. Next time I'll bring a hard hat in case I see this kind of thing again.
Not a bad place to shop, nice mix of products as well.
Excellent selection of goods and cheaper than Save-on. Quality of produce and meat isn't as good as Save-on Foods or Costco. You have to bag your own groceries, as well. I do like that they have a walk-in clinic there and pharmacy. You can do almost everything there. You can even get insurance.
need more varieties on international food section.walmart has some nice goat and lamb legs apart from cubed one.it tastes better than cubed one.but superstore don’t have that.
Shelves were pretty empty
Meat prices are a bit on high side but most everything else is comparable. Staff interactions are positive and helpful. Wheelchair access is very good.
For a small town, it's the best grocery store to shop at in Midland since it has a great variety of groceries to choose from.
Usually pretty busy..but they have alot of tills open, so we manage to get through fairly quickly . Clean store, decent staff.
Offers Click and Collect online grocery shopping! Cheap and easy.
Fairly busy when I was there. But other than that I was able to find what I was looking for in a reasonable time. Will continue to come back here.
Always great deals! Bought some protein bars
They have great selections but It’s always busy and no social distancing.
Treat customers so badly, I asked about the return policy on a Amazon fire stick, and the front desk staffs said "Use it up and bring it back".
They bring me my groceries so that I can conserve my energy
Staff was helpful finding the item in needed and very clean
This superstore is always busy not once have I been there when there wasn't a lineup at all open tills. The pharmacy is decent usually only 15 min max wait to fill a prescription. They have the grocery shopping online and pick up at the store at this location which is nice however I wouldn't want to order fruit and veggies as they would be taught to give the older stuff first, good for there food loss cost as they can pass it off on a online customer. They havè a large Joe fresh clothing dept at this location as well as seasonal items bbqs and patio furniture, they also have a small seasonal gardening section with potted flowers all types of shrubs and potting soils fertilizer weed killer etc. They have an insurance kiosk for Sussex insurance and it's open until 9pm each day which is very handy. They also have a medical walk in clinic, as well as a cellular booth with a salesman, they are really friendly at the cell kiosk and will go over and above for all of your wireless need Overall a good decent place for all your shopping needs.
Always have every thing what I'm looking for! Love it
Been going there since I was a little kid love the place.
Best selection and prices short of buying in bulk (which is with a cap limit available aswell), to save even more check out personalized coupons/savings online
Love it
Massive store caters for 80÷ of our needs , like the layout and staff are friendly
Yesterday was at this store. Wasn't impressed. Your mask mandatory for one. Handing out masks were over since August 29/ 2020, so you shouldn't try to make a buck from customers by selling them at the door. Another issue is, if masks are mandatory in your store, then follow all procedures. Didn't see anyone disinfecting all carts!! Or Santizing the conveyors and debit machines after each customer before proceeding to the next customer.
Great place, great selection. We had gone mostly to see the Joe Fresh collection and were not disappointed. This store has almost everything under one roof. The staff are very friendly and it is one of our must go places for household stuff.
Shop regularly however cleanliness gas gone downhill lately
Good for what they are. There are better food stores in my opinion.
Who ever brings the pick up the load or drops the load in superstore any truck driver please be careful and rmr to turn off the refer because the neighbour gets disturb and she start taking photo of you and your truck Licence plate and complaints the truck company and company or you will get fined she has nothing better to do please watch out
Always busy, and not enough checkout lanes open.
Reasonably priced for certain items. I love how they have clothing, household items, food and baby section
They have alot of really good sales! Plus you get points. I go atleast twice a day.
Too expensive They stopped carrying on many essentials
Everything you could want
Kind cashier's and helpful staff
It didn't have anything I needed but it's still a lovely store
Always a great shopping experience
Very cheap price and fresh food.
Best points program out of any grocery store. I especially love that all lanes are open on the weekend. Ordering online is quite easy as well. great for the introvert who doesn't like going out in public, lol
Very well laid out and employees very helpful.
Best prices we have found and click and collect is great.
Large store, went for Dairyland milk as a listed distributor. Found no Dairyland products. Lots of other products but really wanted Canadian locally sourced milk.
We have shopped here tweekly for the last 18 years. and I looked for other alternatives now. The last few years, product availability has significantly reduced. They have been out of the large bag of Seniors Dog food that we use for the last two weeks and areas of the grocery shelves are often empty of stock for long periods. I have watched supervisors belittle employees in front of customers so many times that I finally had to write a review. If leadership does not create a great work environment, employees suffer and astute customers notice and do not want to give you their business.
Great store friendly staff. Had an issue with a gift card and Donna helped us out. This store cares about there customers. Thanks for all you do as we get through this pandemic. My family appreciates it.
Awesome selection of food and clothing and also pharmacy and household products. Lots of ethnic food products. Lots of checkouts and parking. Also Click and pickup for online services. Also Presidents Choice branded products along with Blue Menu choices. Huge store. Hence the name.
I have been going to superstore for the last 3 years and usually love it there but the last 2 months have been the worst experience with them. My family spends a ton of money there as it's our main grocery store, we have a PC points card though we've missed out on hundreds of dollars worth of points since we were never told we had to load our offers on the app once a week.. Who remembers to do this anyways? It's ridiculous. Besides this, we have recently made diet changes in order to better my health. This diet change includes not eating meat. When I spent over the $250 to get a free item all I was offered was chicken wings, again, I do not eat meat. When I stated this and asked if there was some sort of alternative, they rudely attempted to pressure me into taking the chicken and would not offer any sort of alternative. They also offer points some weeks so could they not have given points instead? On another note, my child strictly uses PC sensitive wipes, which they have been out of for over a month. Not only are the out of wipes, they are out of diapers as well. Needless to say, superstore has been less than pleasant to deal with lately. NOT HAPPY.
Very good low prices
Prices are top shelf relative to other nearby stores. Parking is ok for the most part. Checkout can be fairly slow. Also has a Walk-In Medical Center here.
Good Grocery store
It's the amazing place to shop many food varieties.
Great prices and a deli for sliced sandwich meats ????
It's okay. Not my number one place to shop. It's rather out of the way. Prices are a bit high. Not a fan of the bag enforcement at the self check-out either. I prefer shopping at other grocery stores with friendlier service.
Lots of selection. Fast moving lines. Lots of parking
not bad
I am not a fan of ultra low wages, and permanent pt positions. I cannot morally shop at this store.
My stop for needs and want a before my 2 weeks on. They got just about everything I need for my shift and the staff is helpful.
It's a nice helping store very convenient and it's good quality
One of my personal favorite grocery stores. Produce is great more often then not, deli counter has good selection and is always fresh. Store has overall great selection in all areas, they stay very on top of fresh/good meat being out to pick from. The pharmacy is the most unfriendly in my opinion. The fact that you can and the way you can earn points towards free groceries is just icing on the cake.
They had all eleven tills open on a Sunday????
Great store friendly staff there is everyday new deal so it's nile place for groceries shopping
It's amazing they have everything here that you need at good prices.
Some employees i find to be EXTREMELY judgemental, rude & disrespectful. Otherwise they've got a great selection, clean, rarely out of stock for anything ive gone there for & their pricing is great.
Very good just watch out for guys holding cardboard signs are beggers don't give them anything.
I've been going to this store for 23 years now, it just keeps getting better
Usually good prices, the points add up quickly and I dont have to go to too many stores to get everything I need.
I enjoy the size, selection and price. Best of the large grocers, in my opinion.
Great source of healthy options! Even compared to other Superstores.
Lots to choose from and good prices
Very good supermarket for all those who are from any part of the world.People don't believe if something related to grocery or fruits not available in superstore.It has vegetables ,fruits, grocery,clothing ,pharmacy, Optical shop,The MOBIle shop,electronics,games,meat and fish seasonal and lots of parking area.It also sells plants,soil and fertilizers.
Lots of food choices and different brands. Great prices and the points program is great
Majority of my experiences here have been good. Usually has everything I need when I go grocery shopping.
Love this place best place to shop even beats Walmart prices
Great place to shop
Great place
In my personal opinion you cannot find much better deals on food than this amazing place. I am blown away at how affordable everything is compared to some of my usual favourite shopping places. The only thing I have an issue with is the homeless population tends to frequent this parking lot. I don’t always have anything to give out, it takes away from the experience but that is out of superstore’s control.
Usually good selection of products and friendly, helpful staff.
Today December 6th of 2020 , I face a negligent and disrespectful billing service from one of the staff .the time I was there at 3:30 pm on billing counter 9.really people need training for upholding Canadian super store standards.
cc accepted. Free parking. Typical RCSS layout - produce, Joe Fresh, meat, deli, seafood, bakery, dairy, drinks, frozen sections. Seasonal items such as Halloween and Thanksgiving decor. available. Helpful staff. Clean and organized.
Cool place
Amazing place to shop. Does a price match! Has an organized list for all isles and is improving with organization as well. Has all international foods including Indian spices and everything
Great location always busy. Kinda hard to find parking. Otherwise it's a great place to shop and price match
Husband won’t drink dairy land milk.. says it tastes like water, which it totally does. Superstore is one of the only places in town that carries Beatrice. SO MUCH BETTER. Not to mention the walk in clinic, and pharmacy. Decently priced “okay” clothing for a grocery store.
It's my normal grocery store. I guess it's good lol.
My favourite place to grocery shop. Offers a wide variety of home products and clothing as well. The PC points program is awesome and you build up points fairly quickly.
Staff are friendly, they have great selection. But my god do I hate bagging my own groceries when they can them through a mile a minute lol.
Always a great place to find unique things. The only down side is you do not always feel safe in parking lot.
They have a great selection of.fruit and veggies and organic items
My workplace, freshly renovated Masks being worn, lineups exist but both customers and staff quite pleasant
Pharmacy isle always smells like raw meat
Good store but why did I choose Saturday to do this lol
everything you would expect from a superstore location, carts need loonies, security on site, banking, pharmacy, produce and bakery are fresh, lineups can be long but steadily moving, social distancing in effect sanitizer available
Love it. Great one stop shop
Love shopping here. Never long lines as they actually staff cashiers. Excellent seafood selection. Parking sucks! I drive a truck and stalls and lanes are narrow.
Good place to shop but when it was busy only few tellers where working
I'm always by grocery super store everything is fresh good price I really like this place
Majority of prices are cheaper here, than Walmart.
Superstore is the best! With PC points its like they pay you to shop there. good produce, dairy & bakery!
Its still a great place to shop, after all these years.. One of the reasons is because there are a handful of employees that have been working there since it opened, & its obvious they actually care about their jobs ????Its well known they are one of themost affordable grocery stores, so the fact that Safeway still exists , & that people actually still shop there is UNBELEIVABLE lol! oh well. not to mention "Sobey's" & "Save On Foods" these corporations are ripping off naive people everday ????
A fully stocked grocery store as one would expect it. I live in Barrie and will travel to Midland to do my groceries, a 45 minute commute...that's how much I like the place.
A truely massive location that has everything you need from food and clothes, to dishwares and gas... Also present is the liquor store located in the same parking lot. Plenty of light makes this store feel cheery, and the staff are easy to spot in their bright primary colored shmocks and shirts. Great selection of cheeses too! Large seafood section has live and frozen ocean creatures to enjoy. Complete with a comprehensive supplements section, many choices for clothes, from baby wares right on up to sport wear and summer attire. Toys section, for the rug rats, and plenty of storable food container options.
They are consistently out of something. Unfortunately they don't keep their shelves stocked and that drives me to go other places to shop.
Everything I need and good service.
It is a very somber store ,when asking for some help ,not very knowledgable of store,I just follow them to search for the item,too. The deli is rude and slams your product down,darnbit you get there 10 minutes ahead of closing.
Nice Big Clean store. I like shopping there when I am in Midland
The superstore always has a great selection of food, very reasonably priced. Some of their sales are better than any other grocery store and they always have sufficient stock. It never seems to be too busy there either.
One of the best shopping centers in Alberta extremely nice employees and the produce is always fresh 10/10
They have a lot of great prices on all kinds of things. I have really enjoyed Tetley Bold tea and I pick up several boxes here at a great price to take back home to the US. Friendly staff, large selection of items and fun to try things we don't have :)
There have been some reshuffling of products lately so things may not be in the same section as they once were, but that is all easy to get used to. I was sooo happy to see the increased size in the Organic section of the store!! It has doubled in size with so many choices and very well organized. And Burch who works in that area, is just fantastic!!!
Great store, good for quick trips and cheap groceries with points system.
Automatic tellers don't accept cash money anymore. No sign was posted waited 20 minutes in line just to find that out. Waited another good 20 mins to pay for my frozen pizzas in a regular check out.
It beats shopping at Walmart. At least it’s a Canadian company with unionized workers.
Love the click and collect option. I very rarely go in any more. Very convienent and I have yet had any issues with them picking produce or meat they have always been very good.
Nice supermarket, wasn't expecting underground parking availability. The market offers a wide variety of foods to choose from and bathrooms were clean. Would recommend
They have a lot. Good fresh fruit and veggies department. Bakery stays behind . Could use more variety
Being from the states I was wondering if they would have any stores like we have there. To my surprise I felt that the Real Canadian Superstore was nicer than Walmart and a lot of the other big box stores.
We got everything we needed during our visit to the city and never had any issues with anything.
Very clean ! Very organized~ need a coin for the shopping cart tho
The only thing that would make shopping here a better experience is actually getting shoppers points on every thing like at shoppers. Im from oliver and we go here to do our major grocery shop at least twice a month, but when we drop 3-400 dollars on groceries and only walk away with at best 300 points its kinda frustrating. Especially when i can go to shoppers in oliver and the same if not more points when I spend 20 to 30 dollars.
Love the store especially the clothing True size for women and men rare find now adays lol
Come visit Red Deer Alberta's Real Canadian Superstore.. for all your shopping needs in one great location.
Easy to find what I need and they have variety of product and with reasonable price.
Staff is friendly , clean premises. You have to look for any deals on meat , unfortunately not very many. Other than that other food is reasonable priced. You do get PC points for certain items which you can redeem on future purchases of groceries unlike COSTCO which has a lame rebate program.
Great place to shop for food and other items etc.
A lot of parking is available at this location. The store is located across Willowbrook mall and has a gas station on the property. Make sure to lock your car and hide any valuables as there are numerous undesirable individuals who roam the area. The store itself is nice and does follow COVID protocols.
If you love groceries, you'll love this place. They have tons of groceries.
Always a great shopping experience for me since they renovated.
Very well organized and clean. The shelves were stocked and it was clean.
One of the best places to get groceries in the city.
Typical Superstore, hard NOT to find what your looking for here. Could open more checkouts.
Good price for just about everything! Don't see a whole lot of staff on the floor but the few I've asked have been very helpful
Good for import foods and a general variety of packaged food and fresh produce. Zero service, frustrating at times. Everyone hates checking out because you bag your own and it's always cramped and rushed.
Good place to shop an get decent deals, sometimes the homeless are lurking around but the security usually maintains some eyes on customer vehicles
Store was kept clean and organised,staff smiling and talking to customer at cash till have to improve a lot as that part is very bad there.
Big groceries store good selection
Great place to grocery shop! Lots of items here you won't find in some other stores. Shelves look full and faced. The soup and pasta aisle always looks amazing!! ????
For Lactose free products, this is my store!
Had to return a patio umbrella ( july 6)and could not carry it into store. There were 2 young men sanitizing carts and when i asked if they could possibly find someone to help me, both of them immediately said ..." no problem". They proceeded to tell me to fo directly to customer service and they would get it from our car ( my husband is on oxygen and was in the car) .. the young man was so friendly and made my overall experience great.. thanks again
Very easy to access and near highway.
Everything in one place! Nice selection of meat
Mainly use the pharmacy, staff is great there.
We ordered ahead for Express Pick up and arrived on time and checked in on the phone making sure to explain we were collecting two orders for the same time slot. We were told there would be a short wait. A number of other customers arrived after us and left with their orders. After 30min we called again for an update. The calls would not go through a number of times before finally getting through it was clear our order had been forgotten. After over 40 minutes we received one order that had a number of items missing. We had to explain and ask for the second pick up order which then took another 10 minutes. A huge waste of our time which was the purpose of the pick up. Staff were unapologetic and seemed uninterested in making it right. We won’t be back.
Big big store. Hard to walk around if you are older like me. But the selections can't be beat. Prices aren't bad. The pre-made salads are good too. Not just lettuce and a piece or two of toppings like another place in town. It is my go to place for salada and foreign foods.
This clinic has the best staff EVER!!! So caring and super nice ???? me and my husband walked in and even they already had their customer limit for the day, they still took us in and took their time and we got the help that we needed ???????? Super nice receptionist ???? and the female doctor was SO nice and made us feel very comfortable ????????
Staff does their best and are friendly, I appreciate the COVID measures they’re taking. If you time your visit right you can generally beat the huge crowds!
Great location, close to many other amenities and Thompson Rivers University. Good choices for ethnic grocery needs and most regular needs. Parking can be a challenge but there is extensive underground parking that offers only a short walk up to the entrance of Superstore.
Which always fulfill my grocery needs,but not for gatget people's,but there is mobile shop inside also the pharmacy
Nothing exciting, doesn't have a good layout or ethnic selection like other superstores I have shopped in.
Busy place but friendly faces all around. Very helpful staff which is needed after the remodeling. Can be very hectic on the weekends but the store does a good job of keeping all of the checkout lanes open pretty much all of the time. My family has shipped there for 9 years now and we see Kong term employees. That says a lot to me. The birthday cake selection lacks and comes in second to Safeway but otherwise, depending on time of day there can be an ok selection. Has an ICBC insurance shop and a great barber shop as well.
Best place to get youe groceries. Wide selection, low prices and awesome california roles. Is it weird that I like to sit in the fish department and watch the live crabs. It is like a free zoo!
Great store! This Superstore location is well-organized so it’s easy to find what you are looking for inside it. Shelves are well stocked with a huge variety of different products. Prices are also good, comparably lower than other grocery stores (such as Thrifty Foods and Save On Foods). Overall very good store!
This store in Langley is super clean, well organized and stocked properly. Veggies are fresh, meats and fish are of good quality. Excellent shopping atmosphere and experience.
You could just about live here. They have just about everything. Sadly with a bad back I stay away cause it's to much walking for me. So I stick to save on or Safeway I can get in and out, lot easier.
I hate the new aisle divisions. Hate how they moved everything around. Overall it's fine. Variety is excellent. Meat is quality. Staff is generally friendly. Store is well kept. HATE THE AISLE DIVISIONS, DID I MENTION THAT?
Messy, but decent prices if you watch the flyer. Collecting optimum points doesn't seem to be worth much though
Stop letting people without masks in. You shoukd be liable for anyone getting sick. Do you part.
Love super store and rewards program. Absolutely fantastic
not easy to navigate no rhyme or reason to where they put things !
This is about the pick up order. In my experience, i called as soon as i arrived in the reserved parking, then they said they will deliver as fast as they can. But i waited a little bit longer than expected. I thought all the online orders are already prepared. Anyways, this is just based on my experience.
Great location and not too busy like many other superstores. Lots of cashiers open to check you out quick and efficiently. Store was nice and tidy
I visited this store just to grab something fast it has nice options for food.
Clean sore, lots of parking. Easy and convenience area. I buy most ok our groceries there as they have great prices
Its quite expensive or 'expenses' as my grandma puts it, but the quality of the food is A+... like the fruit and veggies are handled good
its like walking in to Walmart you have to waste your time looking for groceries i like the way store before now i shopping at co op there store hasn't change and the staff doesn't talk on their cellphone they are good employees i have videos of superstore and i noticed its like that in Walmart no more superstore for me and my larger family and friends
All groceries that you need! They are not open to order a new product even if it's the same brand but different flavor. Such as cereal. The manager gave me a lame excuse why they couldn't get it.
Love this store nice and bright, good prices, and don't forget the points!
Prices are affordable great selection and fresh produce.
great to go shopping, you get to go and get what you need and has a variety of what to choose from. good prices and has the gas station next to it too across the parking lot. only problem is that the natives are on constant surveillance, letting any that are from out of town know.
Good place to find food you can't get at other stores quik check out also and you get points with the Optimum card toward your next food purchase
Curbside pick up - real life saver.
Great variety, fresh food, but the sushi chef speaks very little English and was little help picking out a selection for my son.
You used to only get harassed in the parking lot, but now there's people who follow way too close in the store too. Keep your wallet in an inside pocket.
My doctors office is located upstairs. It is handy if I have to go shopping. Staff is friendly.
Thanks for the feathers in my turkey guys.
Its pretty good meat is hit or miss...
Such a busy store. Glad I just grab what I need and go.
the place to go for your grocery needs, they have everything you need. Prices are fair and I always look for items on sale they have lots if you go around
Almost always got what i need.
Love this store! Really like the availability of almost anything I want. The cashiers are very warm and efficient. If you need steps for your Fitbit day, this is the place to get them.
Great store for multi ethnicity food and Canadian food. PC optimum is a good reward program. Little tight on parking. Has typical downtown issues.
The largest, cleanest and most tidy store in Moose Jaw with really good prices.
Fresh produce stock always empty.
Good fresh veggies and fruits
This place is huge! The prices are great and they have everything you could ever want. I'm also glad they finally put in a self checkout :)
I fully recommend Superstore! I had a great experience! I like the location! I frequently go to superstore because of the price and food quality! The staff are awesome! They were a great help when I was looking for a food item that was hard to find for me! They showed me exactly where it was! A+
This store is very hard to navigat also had a hard time getting into a till due to only 4 being open during rush hour.
The self checkout machines are user friendly, but I've had several negative experiences with the cashiers operating them. On two separate occasions, I had two different older lady cashiers and each time I made a mistake or god forbid had my reusable bags touch the machine I was scolded and yelled at. I'll pass on the condescending and rude customer service. Also disturbing that during a global pandemic, they don't sanitize the self checkout machines after each customer. Unacceptable.
Hands down the best smelling hand sanitizer in all Metro Vancouver, I fight the urge to go straight for the bakery.
Just called the customer service right now to ask what time does the liquor store closes. She answered with just “hello” and while I was speaking and stuttering, she didn’t let me finish talking. She cut me off and just said “10 o’clock”. Such a rude customer service. And I called them because the liquor store is not answering.
More expensive than other grocery stores but better selection and more services too.
Where I do regular shopping starting to switch over to sobeys however for the fresher produce fruits as well
Prices good. Deli closes too early and deli prices are high
Be careful when you buy potatoes. We got a small bag of the white one and at the till the cashier she told us $10.00. WOW. SO BE CAREFUL....
From Fresh veggies to cold beer you can find it all here
Superstore is great for the best prices without memberships and the freshest vegetables. Loblaw owns both superstore and TnT and the stores share the same quality! If you are ever in a bind either store (which ever is closer) will have the qualities you need for a meal prep and come cooked meals! Even on a bachelor's budget I believe superstore alone keeps my food budget low!
Groceries are so expensive
Decent place to shop in the area. look for no tax weekend.
Staff are always friendly. I've gotten some great deals here, and I like that they have optimum points ???? I shop here often, and it's one of my favourite grocery stores in town.
Long lines at check-out, and virtually no express lines (16 item or less) and self checkout often more trouble than it's worth. More express lines, please.
Big supermarket with lots of fresh produce you can choose from and prices were decent and they usually run promotions all the time. They also have Asian section.
Hello everyone, I think that the Superstore is one of the best stores I have, so I always shop from it, and I also get reward points for every purchase, fair prices and continuous offers
Some good deals to be found if you enjoy digging for a loonie to get a cart, then being followed by security, and finally you wait in line just to be charged for your bags that you must fill yourself.
Excellent prices compared to other stores like Save-On. Shelves not always stocked well in evenings. Only had 2 lanes plus one Express open this evening. Lineups were across the store.
This is a great place to go shopping for your groceries. They have great prices and great workers and also it is in an awesome location. I love how they have added a gas station as well that makes life a lot easier and travel time cut down by a lot.. I'm very satisfied with my time and my shopping that I got done at superstore . I would recommend I would recommend this store to anybody that is looking to get groceries at an affordable price and have a huge variety and selection to choose from.. And another thing is that there wasn't many people there so the lines were not that long. I was in-and-out in a hurry.. One thing that I would say say that wasn't so good was the parking lot and it's the parking lot and how busy it was. And also the access to 200 street was not as easy as I would hope but or overall I really think this place is a good grocery store to go to Good job superstore or should I say the great Canadian superstore
Pretty good variety. They have a decent amount of organic produce, but there could always be more. Lots of bulk bins, and I love the "natural foods" aisle, and they have some nice meat alternatives. I also really like the self checkouts. I just wish they weren't selling dead bodies and live lobsters, and they could have healthier options for bread, especially the ones made in house. Ooh, and I also love the 30% off discount on food that's a bit less than fresh.
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I always find something I didn't realize I needed until I saw it down one of the aisles. Great freshness on the veggies and I even ran into some Captain Crunch that was on sale just when I needed more!!
Lots of choice here and good section for vegetarian. We come from Lindsay to buy tofurky here because they usually have lots. Lindsay Loblaws rarely have them in stock.
Long time customer. Went to go refill my prescription today. They had some untrained person handing out PPE, without gloves on because mandatory infections there are a must apparently, if you believe in covid. Obviously I needed my prescription so I took the mask then threw it in the garbage after I got in the door. I work outside all day, covered in sweat, I'm not wrapping my face, and being subjugated to other peoples paranoia. There are no penalties from WCB,only requirement for covid is a safety plan. I'll take my business elsewhere.
Wonderful store! Couldn't find a certain item, asked someone Eve/Eva, she checked with another person, they didn't think they had it. I located it, showed her, she couldn't apologize enough. I just said not a big deal. Our cashier Jade, excellent, friendly, polite. Produce, was extremely fresh, really a great experience
The prices are fine but the layout could use some updating
Everything in this store is over priced no name is garbage and more expensive than Walmart
Very welcoming store and non discriminatory. Staff are helpful when you need them.
Has all your shopping needs for great price
Waited almost 10 minutes to cash out but otherwise great selection
Staff around selfcheckout counter is very rude, pushy and unwelcoming. Need a better customer service.
The ladies restrooms are always dirty. I miss the hot food that they used to sell. Good prices for most things.
Nice store, good location, good people mostly, but always when I buy anything here I have price higher than posted on some items and have to waste time to fix it or just lose some money I can't afford to lose, don't like I need to check receipt after each visit of superstore .
As seems to be the case in far too many stores these days I found many unpriced items. Today they lost a sale on three items because one had no price and all three were needed. Also regarding prices, be careful when you check the price because on many items you must purchase two or more to get that price. Much of the meat here is way out of my price range but you can find the odd decent price. Produce section is quite good with a fair selection of products.
well stocked with variety of stuffs
Always a mess, point system is good. Not a fan, not organized, pallets everywhere.
Good location but often find that some produce is missing. Well organized store with lots of parking. Really appreciate thay they allot quite a few spots for family parking/ expectant mothers. Do not recommend online shopping here. Long wait times for pickups and lots of regular, everyday items were missing. However, for in store shopping, a lot of tills are are usually open. They also have self check out, useful when you are in a rush! Added bonus: it is nice that they sell wine.
Our experience here was great. The store is well lit and clean. Washroom facilities are available here. I have shopped at lots of Superstores over the years and this location is at the top for its easy access and lots of parking. The store is well stocked and arranged. I like the Joe Fresh clothing line. It’s a grocery store so I think you know what it’s all about. Prices are good and it’s easy to navigate the store and check out efficiently.
Everything I need is right here at the superstore!
Super store is the store to shop at! Great prices and friendly staff. Only thing I would change, is on cheque days, have More Cashiers on.
I give 4 stars because it seems this store can't be bothered to keep carts in the store. Other than that the store is mostly clean and the staff are friendly. They're changing stock around a lot so it's sometimes hard to know where things are. Also be careful of the prices on produce. Bought a tub of pine apple and not only did it taste bad it was priced 2 dollars more than any where else.
Ok
Fruit is always fresh, pretty decent assortment of protein/workout shakes/powders and always enough tills open
Great service, lots of variety and oftentimes you find great deals
Reasonable prices,earn points on things you need
One of the only places I know that sell bulk Chupa Chups lollipops. I always end up grabbing other bulk items too while I'm here. It's a nice feature to offer bulk, not every grocery store does it and it's a nice way to feel like you're getting a bit of a deal.
Used their online ordering serves. I orderd letting them know when i would be picking up. I just parked in the designated spot. Phoned the number and they brought the groceries to me. If you have elderly or disabled freinds or children or dont have time to shop i recomend this.
The sugar free selection has gone down hill fast.
Love to shop there. A store that constantly brings new merchandise so that shoppers have endless choices at super reasonable prices. Charlotte, an old time cashier, is amazing with her customers. She takes the time to know them. Miguel, the hot dog seller outside the store is a staple at this Langley Superstore. Check it out!
I love when they added Asian foods aisle!????Some Filipino/Philippine products that we're craving are available.???????? Also love the korean snacks????
Weekends are great with all the cash lanes open but this store usually has long lines during the week. The cashiers are almost always willing to help out but are usually very busy with the long lines they have to deal with. Kudos to the front end staff, you guys rock! The store itself is usually tidy and well stocked, so good job there as well. Pricing is as good as you get for a big chain. The manager, however, is predominantly rude and not willing to accept criticism (he doesn't seem to want to help resolve anything, he just wants you to leave and not make a fuss.) My experience went from 4 stars to 2 stars after speaking with him. So, as long as you don't have any problems that need a managers attention, this store is great.
Shelves not stocked. Boxes blocking the isles..very dirty. Very unpleasant store to shop in.
Nice story to buy international and organic food, they have lots of options. They have not just food but also kitchen supplies and school supplies. You can also buy there clothes. This store has an electronic departure too, so you can buy batteries, earphones and other electronic devices. I love their grocery departments the most, lots of fresh fruits and vegetables, and herbs
Has all your food needs and alot of household items. Only downfall is not enough staff for the amount of customers
Like how they opened it up....was so institutional high aisles and closed off even before the Pandemic. Kudos to staff keeping every wiped down and stocked on the shelves. Now I just suggest stretch shopping carts 1 person and 1 buggy had overflow still had 3 Aisles to go down but had to skip them.
Staff are friendly, the prices are fair and they have mostly everything. Some things will depend on the season though and the customer service is good. They will help you find anything if you need it and tell you if it's not in the season yet.
What an AWESOME Real Canadian! When in Kamloops, this place is an absolute must to stop at. We have gotten amazing deals on so many items. The store is huge, bright and clean. Very clean public restrooms. The cashiers are so friendly. Very helpful workers on the floor as well. We even buy their premade foods from deli and fruit trays and veggie snack trays for the hotel. That is 1 of my favorite things that this store has to offer. You can buy lunches and snacks, such as soups, sandwiches, salads, fruit trays, veggie trays, yogurt with fruit and granola, cheese trays. We cannot wait to return!
Not a fan of 'multi buy' discounts as that discriminates against single people, seniors, and the less fortunate. However, that's not a decision made at the local level. This store is generally in good clean order and is generally my go-to grocery store thanks to their price matching policy and product selection.
Can find what you need, wish there was a larger selection of organic food but its very doable with what they have.
Great service helpful staff. Fairly large gluten free assortment.
They usually have a meat special and price ranges for everyone. Also sushi bar and beer isle. They even have a toy section for kids. Its like Walmart but better and they have more cashiers on. Perfect!!!
Always packed, lots of registers open
Typical Superstore experience. This one is really clean.
Always a wide selection of fruits and vegetables. Largest local selection of culturally-specific foods at reasonable prices. I don't care for the quality of meats, however and I shop elsewhere for that.
Huge store friendly staff
Lots of parking space, I like the international isle. Good when it's not too crowded.
Definitely one my Main shopping Stores, I really like the perks of Having both a bank card and a Credit card with them. Makes shopping that much more Fun
Used to be our go-to store for International/Asian goods, not anymore cause they're getting rid of all..
Clean and well kept. Good value with PC points program. The store has a Mobil Gas bar recently converted from PC gas bar.
Good location with a lot of stock. The seaweed salad needs to stop containing sugar though
The location is great. Some item's price are very good but someone not so good. I even find a 65 inch tv sale on 499 cad. And I also like the food here.
Lot of tills open very busy but moving people through quickly.
Shelves are always stocked and they have some good deals. I’ve always shopped here in the past .I reported cartons of eggs broken in the very front of the cooler. They were still on the bottom of the cooler two weeks later. While there doing repairs at the store, I had the pleasure of seeing 3 male staff members use the bathroom then return to work without washing their hands.
Eh it's got all the stuff you need, and the stuff you don't.
Highly recommend using the Superstore Click and Collect. Even when you have to pay a small fee to use it, it is totally worth it. Before we started using Click and Collect we were regularly spending basically $250 a week in groceries for 2 adults and 2 small kids when we shopped in store. Since using Click and Collect we have cut our grocery bill down to $150- $200 a week because you no longer buy items you don't actually need. Everytime we go instore we end up picking up items at the front of the store that are on sale that we never normally buy. We always end up in the clothes section and buys something for us or the kids and with online none of that happens. I would give them 5 stars however they regularly tell you they are out of something such as Cheerios or Orange juice when they are really just out of that particular size. Some of the time they will email you with other size options to choose from. So depending on what they didn't supposedly have you need to run in and grab it in another size when they don't give you that option. So as frustrating as that is Click and Collect still saves us a ton of money each month.
Why are they trying to force people to wear masks when it's been proven that they don't work. It's on the CDC web site. They won't stop the smoke particulates, which are larger than the cell of a virtual organism. I thought you were for the Canadian people.....
Just the right size grocery store. And great customer service from Cashier Haley today. I almost lost my list! Ty Haley. Give her a raise
great customer service this evening from the cashier. informative and very nice to dpeak with. i only wish i got her name to take the tine to call that one in. she deserves the recognition, especially if she is like that all the everyday. i think i will use my receipt and find out.
Usually has everything that I need, even healthy alternatives aisles.
My "go to place" to stock up for the week, plus great wine selections ????
THEY SELL EXPIRED PRODUCTS !! Poor customer service. Stopped in here to do my shopping on my way camping. Purchased well over 1 year old expired products on the shelf. Upon phoning up to complain ( no one picked up the phone for 10 min+) I eventually reached someone. They had a look and found more expired product on the shelf as well. No gift card or compensation was offered.
Was pleasantly surprised at how big the store was + the great variety of groceries + clothing + other items at great prices.
Well stocked, good prices.
Great service, well kept store, and very well stocked!
Forever out of cilantro and powdered sugar but there's always Safeway ????
Very nice and organized store. A very good selection of goods and the produce and meat very fresh. I enjoy my shopping experience there.
Don't but fruit here it's always moldy other than that it's cheap and ok
The deals are great but the clientele can be a bit brusk at times.
Decent store. Good selection, if you can find what you need. They closely follow the marketing strategy of placing similar items in different departments. This ensures that you're always scanning so you'll buy more. I suppose it works but I find it very frustrating. Intentionally confusing your customers is not a customer first policy.
I love the selection and the prices. Have never met a rude employee. Free cheese bread for the little ones while you are shopping. I have always found absolutely everything that I go in looking for.
It's a good cheap place to buy groceries and beauty supplies. We'll laid out tonnes of parking
As always my struggle is the $1 cart. Never have a loonie at the right moment. Other than that the shoping is good the service counter was great the new trainie was quick and very through. Would give 5 star but often think if the carts were just there for use i would buy more but can't get around with the hand basket and end up frustrated and cut the shopping list down to get through with the hand baskets over flowing. .
Nice staff the only thing is sometimes you have to ask two or three isle workers to find someone to help you find an item. Sometimes you may even have to .. find it yourself ????
The staff are helpful and fun when you engage them in conversation, they will direct you in where things are. Too bad they can't wear roller skates any more LOL These days oh wow... Never going to happen lol Overall a great experience! Not sure if Loblaws Pharmacy I Has their own page, but I must give them 10 stars instead of 5. What an amazing team!!
In general a good place to shop at on a budget and they have a wide range of selection of produce and ethnic food. But very manipulative with their pricing and shelving. I know this applies to almost all grocery stores, but this one is different because they are the only ones who carry certain products, and when demand on these products increased, they either raise the price or take it out of stock altogether !
About 60% of our food shopping is done here at the Nanaimo. Superstore has the best prices in town and a decent selection. Meat we prefer Costco, Veggies are not always as fresh as Country Grocer or Fairway market but the prices are good enough to draw us here. Also we find the Presidents Choice Brand is as good or better than many of the name brand items available – which was a surprise at first to us.
Good prices, well stocked in all departments, helpful staff.
They keep customers wait in line n tell you which till you can pay for your stuff at.
Found it very difficult to find PC Extra Old Cheese, as they have cheese in the deli section where I couldn't locate it. I asked someone who works there for help, and was sent to the dairy section, where I couldn't find any of the cheese. I asked someone else who was working closer to the dairy section, who sent me down an isle, where I finally located it. Also, I was unable to locate the electronics in the RCSS. Other RCSS stores have been laid out in a way that I had little to no trouble finding the items that they carried. So all-in-all, I wasn't very impressed with this location, including the initial directions I was provided by staff while I was there.
New Review...???????????? I can't stand this place...the store has become gross in passed few years since my last review...the social distancing is NOT going well in this cesspool...I had to take a shower again today because I was coughed on by a staff member not respecting social distancing what so ever...not many of the produce staff was respecting social distancing...actually scares me when it comes to this store...I hope I don't end up sick with covid because of him n his lack of distancing respect...other stores seem to be able to respect social distancing n sterilization rules
WENT TO BUY SOME GROCERIES FOR THE COTTAGE THAT WE WERE STAYING AT AND I MUST SAY THE SERVICE WAS GREAT AND SECONDLY, THE GROCERIES WERE CHEAPER THAN IN SOUTHERN ONTARIO. BOUGHT A CASE OF 24 WATERS FOR 2 BUCKS!!!
Good superstore fresh produce, well stocked shelves.Smaller clothing selection than most selections, but way better than Walmart.Lots of parking, good seasonal selections.Good sized Pharmacy.
Huge. Full of stuff. Quick lines. Really nothing to complain about, like most any Canadian Superstores. Why is President's Choice ™ a Canadian brand. Shouldn't it be Prime Minister's Choice?
My husband & myself got our boosters here on December 21/21. Great service! Friendly staff! No waiting! No pain! Thank you!
Great selections. Portions seem smaller and we all know the prices. Staff seems happy. Good service. But the customers.... a sea of buldging yoga pants that have never done yoga. Mental kids. Baskets and carts full of instant meals. Then why have a kitchen.
I like the fact the spirits store was accessible from the grocery store. Nice wide aisles, lots if cashiers, and a very clean store.
I love Superstore, they price match Walmart have great selection, clean environment and that's why my company spends between 7500-10,000 per month at the Nanaimo location. However, I'm completely disappointed in the assistant manager Dave. A few months back, I asked if they had an item in stock, he replied " Let me take down your name and number and I'll get back to you...he did not, ..no worries, they're busy and I can understand that. So, I was a little apprehensive in asking him for another PC product yesterday, but thought I had nothing to lose, he normally seemed rather friendly anyways. This time he was very aloof, but I chalked it up because the store was soon closing. His reply was "you are in here all the time, I'll message someone and find out" started talking to someone else.. Ok, he seemed indifferent, but sort of compliant at least. I was leaving the store's exit the next day and I casually mentioned it when I met him at the door, mostly because he really didn't convey what he meant the previous day. He angrily snapped back at me in front of everyone he yelled "SERIOUSLY??" and walked away from me. I did not mean to offend him, I turned to follow him, perhaps he wanted to communicate what he meant. He looked back not missing a step and murmured something but I didn't understand what it was. I turned around and left the store, feeling awful, and very embarrassed. I went to Walmart, did more shopping, and on my way back home, I got to thinking. You know, why should I have to feel bad for wanting to do more business with SuperStore and inquiring about their products? I would stop in and let him know how rude he was and how it made me feel. I saw him walking through the self checkout and I said "Dave"? Can I have 30 seconds of your time? He asked, who am I? I replied "a customer who spends up to 400 dollars a day here". "What do you want"? he replied. Irritated, I replied "better communication from you, for a start, and your attention without walking away would be great. After a brief exchange of unpleasantries, he outright told me he didn't give a sh*t Those were his exact words, and to never bother him again. Well, at least he was being truthful now. I assured him I wouldn't not, but would definitely report this to someone. Again he reiterated "I don't give a sh*t" I replied that was obvious.
It's my favorite place to go shopping food and kitchen appliances ,and to buy my medicine. And there's a joyfresh cloth I love to go there .and I love when I'm buying then I I use my masterpoint card to get points then get free stuff.
Reasonable price and easy to locate products
Superstore is the one stop shop that really is one stop. You can get everything. I have never been treated poorly and don't have to go to a bunch of places to make my purchases
I do almost all of my shopping here. I enjoy the fast check out times - all tills are open at peak hours - and the new order online and pick up is really convenient especially for moms! Prices are usually very good and competitive and staff is generally friendly and helpful.
This store is in a rough area. They have a parking spot reserved just for police so that should tell you something. It is not that the store or staff are bad but the location is just really unfortunate. You will be able to find all the things you'd normally find in a Superstore with a few extra security measures though. I.e. locking cabinets where the clerk will have to unlock, coin unlock shopping carts either a looney or tooney, etc.
Good prices..on lots of items..again..you must know your prices
Fresh produce and a good selection of international products
Clean. Fast checkout.
Great selection, well lit... bring a looney for the grocery cart
As usual best value for your money
Great, friendly staff but pricey. They do price matching though.
Great prices, friendly staff. Always great selection.
Was great until they added wine. The store now feels claustrophobic. The position of meat and cheese changes constantly and is a struggle to find what you're looking for. Great deals, great promotions. Needs to stock better. Staff is MEH, some really care, the teenagers will run you over with their carts.
Need everything with only one stop you can fit in? Well, here's the perfect place.
Good selection, on weekends they have all of the checkout lanes open which is amazing
Garden center is nice. Seems the grocery store is always busy
Great
Shopping is easy and the costumer service is fast and efficient.
I do most of my grocery shopping here. Good brands. Good prices on most things. Nice natural foods section. Some produce is digusting at times and left on display for a long time after it is no longer fit for sale. Some of the deli staff clearly don't like their jobs and treat customers poorly if not ignoring them altogether.
Outstanding customer service. My PC Plus points account was hacked and all my points (250,000) were removed from my account. SuperStore immediately froze my account, emailed me and helped reestablish my security options AND reimbursed all my points. So happy :). Thank you SuperStore.
Great staff, great service!! Especially in the pharmacy!! Been comin here for years & will continue to do so!! Thank u!!
biggest place in grande prairie for grocey aside from Costco. parking is a bit sketchy and tight.
The elevator in this store is disgusting! Not a clean store. Lots of variety though.
If superstore wasn’t one of the cheapest places to buy bulk, I’d switch stores. I used to buy their produce, but find they produce and potatoes often rot within a few days and are just tossed out. I’ve also noticed half of the items I buy are near or past their best before dates. It’s like the stuff you get at a food bank, except you have to pay for this. Defiantly suggest buying your produce else where. If you like cheap, this is your place. To each their own.
Good store everything is good and also good price.
There's self checkout for your small grocery shopping experience, and a lottery kiosk if your feeling lucky.
Good selection of foods, clothing, housewares and small appliances.
If they didn't have mandatory masks it would be a higher star rating. Click & Collect is pretty good though.
Simple to use click and shop and pickup. Just remember to go around to the back of the store for grocery pickup.
Very, uncomfortable place to shop as they follow and watch your every move. Security ( treating their honest, loyal customers like potential shoplifters) making you feel like you've done something wrong.
The staff was super helpful, the cashier was understanding of my very pregnant state and slow sloth like pace and was very knowledgeable about my PC Mastercard and the new points system being rolled out February 1st.
Always too many people waiting at the check out. But store has good choice of fresh vegetables and fruits. Lots of baby food too.
The downtown Real Canadian Superstore is a great place to do your grocery and home shopping. I love their constant discounts and they switched back to paper price tags. Those electronic price tags were a nuisance. Five star rating for getting those off the shelves.
Good prices huge selection of varied products
Not quite the same as the Superstore in Ontario (Niagara Region). No hot and ready foods. Kind of pricey compared to save on.
Great prices but limited product purchases for several items. Great produce section. Wide selection the highest points achievable for free grocery items
Great friendliest staff ever.
Nice selection. Ample parking. Reasonable pricing.
Always priced right. You can never go wrong with this store. Very clean and well organized.
Great selections of fruits and vegetables. The self service checkout really helps with quick visit.
This place feels like a cold warehouse converted into an overpriced grocery store. The main entrance and exit are always narrow and pushes you in and out like cattle. There's no where good to sit inside or outside and the parking lot has no shade. Spaced out aisles and short shelves increase the cost and strain to shop here. It's mostly clean and there's a difficult to access lobby with hard seats up two sets of stairs.
Prices of groceries going up, too crowded half the time. rediculous lineups.
Nice place to do shopping
If you are looking ethnic food, it's a great place to find them. However vegetable freshness tend to be be meh at best
Good prices but they are often out of stock on item regularly in stock
Good selection, prices good
This is my favorite especially with a lot of fresh fruits and veggies plus the shop arrangements is just great.
Always great deals found here. Luvin it!!
Expanding ethnic food choices and best grocery prices in town
I drifted around with the shopping cart.
Always shop here, reasonable prices and friendly staff
Clean, organized, a calm atmosphere.
Click And Collect is awesome if you're busy. Friendly staff deliver tour groceries to your car.
Really impressed with their covid cleaning routine on the self check out lines.
Nice. Good (but typical) selection of goods. Good system in managing our present situation. Overall good.
Love the selection of International Foods
Good selection but long lineups with half the tills closed
Great click and collect service....been a positive game changer in shopping with children. Now I can do it online while they play. It's a win win situation!!
Some staff are too busy on their phones to actually pay attention to their customers.
Typically an average experience at superstore when shopping. What you would expect from a large grocer, mediocre . However I find it ridiculous when I call in advance regarding exchanging moldy cheese, which was picked by their employee when using PC express. I was told to bring the cheese down for an exchange, simple. With the cheese in hand and receipt I was ready to exchange the cheese at costumer services, however my surprise right away I was told I would have to get back in my car, drive to the back of the store, park in a PC express stall and call the number to return the cheese. No “how can I help you”, no “no problem just grab another cheese and we’ll exchange it”... what a ridiculous request, wasteof my time, waste of their time, super frustrating, come on use a bit of common sense.
It has everything your looking for, almost 5 stars.
I used to love shopping in store. Great selection and pricing. Usually lots of stock and rarely out of anything. Definitely disappointed with their service for online pickups lately however. I end up waiting quite a lengthy time for them to bring the order out, and the last staff member was very unfriendly, dropped numerous items, loaded them very carelessly into my vehicle. Now the worst place to do curbside pickups for service.
Very much your typical superstore. Great staff, good selection of produce. Deli, bakery, seafood, electronics, cosmetics, pharmacy, Joe Fresh plus a health & vision clinic.
Ample parking, friendly and helpful staff, fresh produce, quality products and overall satisfactory experience.
PC express is HORRIBLE! I consistenly wait between 40 and 60 min for my order. They also don't do a great job with substitutions. Replacing frozen chicken breast for fresh isn't rocket science.. Never again.
Quite often out of stock on important items including their own brands.
Nice store, good products and produce. However, ever since it's opening or last referb of the store, I hate the way the store is laided out! It is like a treasure hunt every time you are looking for something. I get that they want you to go through many isles to get to the dairy section (like most stores) but it is a struggle to find what you are looking for. I know, first world problems...
Had what we needed. Thank you
does not feel homey like Safeway does. Its very cold and sad makes me want to hang myself when I have to go there.
Always have what we need, the prices are reasonable and love the PC Points.
The organic section, fresh fish and bakery have a great selection of goods. I especially like their store made bagels. Also like that it's presidents choice and have a large variety of food and merchandise to choose from.
I am starting to really dislike shopping here. I shop here specifically because I like their PC Blue Menu naturally flavored soda water but 95% of the time I cannot find it on the shelf because apparently they are out of stock. I have tried many times to find a staff member so that I can find out if they have more in the back room, but that is a fruitless task. I go up to customer service and they tell me the same thing every time (without checking first)... "we only have what is on the shelf". I find this hard to believe as I have worked as a stock clerk in a grocery store before. I just think they are too lazy to find out. ????
Great store. Floors are very dull and displeasing.. pls let me know if hiring floor cleaners/wax lol
Lots of selection and great prices weekends are best cause all tills are open
Clean and well stocked, has a bit of everything you need. Well stocked vegetarian sections.
Best store in town for grocery shopping.
I love that they have a health food section and a wide range of produce.
Too busy especially during this virus no one stays away the 2 meters, No one is wiping down the carts or the baskets now you have to wipe them down yourself, self checkout is a mess just had to ask the worker to wipe it down for me after seeing two people use it before me with no wiping down in between, coworkers and shoppers with masks pulled down or even not wearing any walking around. Honestly go somewhere else if you have anyone with a bad immune system at home, will be going to walmart for the rest of my shopping, at least they are doing things properly.
Nice, clean store with good selection of items and friendly, helpful staff. Hate the long checkout lines. Really dislike the fact that for too many items you have to buy 2 or more to take advantage of the lower price. This seams unfair to the older or single shoppers.
I love Superstore we found all my daughters school supplies and lunch stuff! That cashier Cheyenne is so helpful and very cheerful
Always a favourite place to shop for groceries and pharmaceutical supplies. Pharmacy and staff in particular are a favourite. Excellent quality, produce always fresh, good inventory of all grocery needs.
Awesome place with a great location and friendly staff. I found it hard to navigate around store only because I was not familiar with the layout.
Store manager Greg is one of the best I've ever come across in this industry.
This is a great place for a shopping trip. Not only do they have a good selection of groceries at low prices, they have so much more from clothing to household items including some furniture and electronics.
Good for quick stops or getting groceries for the week. Usually clean and organised.
It is a good place to shop they carry most of the things we like to buy.
Great place if you are willing to go out of your way to save 30 cents.
Wheelchair friendly. Sometimes cart of gently used green produce. Deals in the butchery ie. yesterday sausage for $1.00. Large organics section. Joe Fresh clothing section. housewares - i picked up an all steel thermos. Feb. 28, 2019.
I enjoy shopping at Superstore as I find all that I am looking for for great prices. I especially like that they have such a huge selection of items available for those with food allergies. My family has 3 people with different food needs and shopping here makes it a lot easier.
Good non veg and frozen food collection
Good management, some no stock issues but that's normal. No real complaint except long line ups at busy hours.
Excellent selection of food, cosmetics and pharmacy items. Prices are quite good, but you have to bag your own groceries, which is a pain. Located beside the Yellowhead Highway, and served by two transit routes.
I used to love buy groceries in superstore but its the second time that something happend the staff is rude today I went my toddler boy he Is 20 moths and an employee did not realize that the baby was walking and she was carrying a car and hit him and he fell down and I still had to scream and pull the car she was carrying, thank God my baby its fine and he didn't cry
Great selection and prices for baby stuff.
Best place to get all groceries and a well stocked international aisle as compared to Walmart
Reasonable supplies, had most anything I wanted, heck I was offered 2 packs of TP in this TP drought, only need 1 only took 1.
Your typical Superstore. How's everything you need prices are decent. The only thing I would complain about is that it is always busy here
I'm not about to start carrying change just cause your carts are from the stone age and require a loonie. It's almost 2020 customers shouldn't need to rent carts. Annoyed. AND your prices are per lb but your scales are per kg. Grr And the fruit looked super gross. Old and spotting. Not making this our every day grocery store.
It's too cold I. There and they should make everything free
Love this place. Can find my African food sometimes here
Not the prettiest looking grocery store but definitely the most inexpensive.
Usually able to find what I need.. staffs are well trained and helpful, check-out tales are never queued for long. The Best Superstore in Medicine Hat ????????????
One of my favourite places to shop! There's almost always discounted meat and veggies available of you are able to use them right away. Their prices are cheaper than other stores like Safeway, and it feels better to be buying from a Canadian store instead of Wal-Mart. Staff is always friendly and willing to help. They have a very wide variety of produce and natural/organic foods!
Click & Collect is great in theory however I've never had a less than 15 minute wait at this location for pickup and unlike the Grandview location, I only get told about substitutions when I'm in the parking lot picking up instead of ahead of time. Really frustrating especially when I place my order days ahead of time just to avoid the wait. I may as well have gone inside to shop which again, defeats the purposed of of CLICK & COLLECT.
amazing place! has everything that i need to feed my growing teenagers!
largest produce section in kamloops, great prices , can be very busy at certain times though, parking lot is poorly designed for all the business in that area.
It's a good place to shop Reasonable prices
Love the high speed wifi most of all. Handy for my YouTube Premium membership. I almost forget I'm actually supposed to be shopping. Lol.
A solid store with a good selection and a very nice staff. This is my go to grocery store, and I love adding up what I save. Gave them a little deduction for the lousy Thursday selection.A little tip for the guy who thinks they are expensive. Had you read the news in the last couple of years you might have known and there was going to be a world wide spike in food prices of all kinds. And holey smokes they were exactly right. It will not be going down soon but the Superstore has nothing to do with it. 'I have been watching it for about 6 months now, a steady creep up. I could tell you your bananas are going to start to go up drastically soon and I am afraid, you won't be able to blame the superstore. Had you read the news you might know that there is a serious Banana virus that is slowing spreading around the world. The Monarch banana (that's what you buy in the stores) likely has less that 50 years left and scientists are furiously working on a virus resistant strain, with little luck so far ( a simple google will confirm this). Things are gonna change folks and by and large we ain't gonna enjoy it.
Only reason I gave it 3 stars is cause I have go all the way up the hill to wholesale to get the same ch cutlets but that are $2 or more, cheaper. Otherwise it's a solid 5.
I've always shopped here for groceries. I like the selection of produce. But some days they don't have what you need. But still 5 stars.
This is my primary grocery store. The service has always been great, the store is always clean, they have a large variety of products (especially meat alternatives), and the aisles are wide. I also find the PC Optimum program to be a really good value. Fantastic grocery store all around!
After years of price fixing on bread, they offer a 25$ gift certificate to compensate people for their fraudulent behavior, then proceed to request utility bill and drivers license copies to verify identities. …
Great place! You can get almost everything for your household!
I know my way around here pretty good after a quarter century being alive. Things are where they're supposed to be so thats dope.
I do most of my major food shopping here. And you can order your shopping list online and have it ready for pick up within the next day, very convenient.
Had what we needed and fast in and out grocery shopping
Great produce area, pastries, huge healthy for you section, friendly staff. The store is bright and clean and easy to navigate . . just avoid the Koodo Kiosk (attitudes, lies and excuses)
Very good grocery quality service and best price
I went to buy zucchini, it was $2.47LB Across the street at Old Town Market, .89c LB! Peppers, squash, apples all half the price and no huge lineups and great friendly staff! Old Town is also locally owned and operated!
I love it! Multiple choices and items in one place.
I like Super Store. For some time now they seem to be under staffed on the floor for stocking shelves.
There is nothing "super" about this store. Products are consistently not available or out of stock. Empty boxes are left all over the aisles and on shelves. Produce is of poor quality and appears to be imported from as far away as possible. Bakery is horrendous. Overall a very cheap and unprofessional grocery store that quite clearly does not have the staffing to keep product on shelves stocked and in good supply. I'll pay a little more to shop elsewhere in order to be able to complete my shopping trip in one stop.
Staff is scarce and not really knowledgable of the layout of the store. Had to ask 3 people before I could find what I was looking for. The prices are good and the checkout is at least a reasonable speed so that's fine, just don't ask the staff for anything or you'll get a deer-in-the-headlights look 80% of the time.
2.5 stars really, the service is always so so, the store cleanliness needs improvement. The balance of foreign employees is lopsided the past few years towards Pakistanis.. I think there are lots white people going to the local CNC College and UNBC University. But Pakistanis are making moves to once they get in to a job place, they never leave, once they take management, they start hiring majority east Indians. Sure they will hire EU and Chinese etc, but they'll make it unbearable for any other nation to want to work along side them. Just calling it like it is...,
Standard array of products, lighting that doesn't impact me in a negative manner and friendly staff. May cause jokes about needed traffic lanes/lights when busy.
Busy place to shop. They have a big parking lot. They have good selection of food & items.
There's alot of stuff to buy, if your looking for something it's prolly there or hiding somewhere
Could be cleaner, don't like how they don't enforce masking at all.. Prices are cheap tho
Have been absolutely wonderful through all this recent hardship..and arent turning customers away at all. Some cashiers are really awesome too!
The location attracts a lot of mentally ill, drug users and homeless people. There is almost always panhandlers on the premises. The store has security on site constantly but theft out of cars still occurs. They have long-term staff which is nice and the store is generally kept clean but the cashiers are less than enthusiastic about their jobs and quite often the price posted on the shelf is different than what you are charged at the till creating problems and a less than desirable experience.
Often I find the staff to be nice and very helpful. I can generally find what I'm looking for and when they have sales on various products, they usually have a good supply of the products. I have had occasions like the other night when I was going through the checkout. The girl couldn't answer any of my questions and basically had no skill at figuring out how to resolve problems. I.E. we had produce that we had carefully chosen to get the best of the bags of pears they had. When we got to the checkout there wasn't a item code on it. She did pick up the phone/intercom once to get a price check. When she didn't get an immediate response she had no idea what to do next. She suggested not bothering to get the produce. We wouldn't have taken the time to get the pears if we didn't want them. I finally had to rush over to the produce dept, find a bag with the tag on it and carry the heavy bag back to the checkout. After all that she wanted us to take the random bag I grabbed which had no ripe fruit in it. She couldn't understand when I tried to explain to her that I wanted the fruit I had taken the time to pick out for quality. I actually had to argue with her to get my original pears back. It was frustrating and time consuming. There was a lineup by this time and I'm disabled so it was very tiring and caused me physical pain. Thank goodness that that isn't the norm there. It does bother me a bit that the parent company-Loblaws is starting to monopolize a lot of the market, especially now that they've added all the Shoppers Drugmart chain to their big collection of various stores.
Has a good sale and always get most what I needed
I absolutely love this shop... you find lots of varieties of food... I was looking for Mexican food and I was very surprised to find a real mexican one... like Jicamas or Chile's poblanos, I also bought a maseca flour for tortillas. You will find a lots! Clothes, pharmacy, home deals... this shop is gonna be one of my favourites from now. Prices are not expensive you find some offerts and staff is always very happy to help you. I will definitely recommend this shop... a lot! ;)
Everyting you need in a store. From food to clothing. Clean and spacoius. Helpful staff. Massive parking. Conveniently located in Prince George which is a great community of hardworking people in what hase been hard hit economically but is making a bit of a comeback. The forest fires were on when i was there but the selection was still good.
It's just fine everything there you need or want
Great selection of food and household items as well with great customer service!
Best place for groceries shopping
Ok prices and not super busy
We used to have a membership at Costco as well as here but found the points reward system for us made this store a better deal. If you use their points rewards you can save a significant amount of money.
good selection great staff and happy shoppers
I called to see if there was anything that could be done about my broken coffee pot for my coffee maker. I recently snapped the lid off my carfe and was hoping to purchase a new one or exchange for a floor model. She told me to come on down and see what we could do. Since they didn't carry this model anymore and with no receipt or box, the manager quickly replaced my entire unit with the newer model! Apparently PC products are guaranteed for life. I was shocked at the level of customer service!! Brand new coffee maker and a customer for life. 10/10 recommend superstore to anyone.
Great place to grab lots of food for a decent price they don't have much sales because theur food is already so affordable recommend this place for anyone who needs food
Good selection and pricing but the staff at the self check out are clueless, I’ve witness people not scanning things almost every time I’ve been through. The parking lot is so trashed items fall out of the cart from the bumps.
Pharmacy is quick and friendly staff
Good place to shop. Open till 11pm everyday. Full cashiers on sat & sun.
Great savings and huge store so selection was good too!
Staff was horrible. As a person with an invisible disability who walks with a SD to be immediately confronted by the greeter & then have the manager accosted me at the til is 100% inappropriate. My SD did an alert & this store does not understand that every SD does not do alerts the same & that for a SD to do one single bark as an alert as it was trained to do is perfectly fine. They discriminate against certain SD owners at free will. My SD has been in the store many times & this is how they treat disabled people & the store manager Andy when confronted thinks this behavior from his employees is okay. If I could give a negative star review this store would get it.
Amazing selection! Huge savings!
Everything was perfectly stocked. Other superstore which I went before were always mess up but this one was out stand clean and impressive
Great staff and there is always stuff on the shelves, it is very rare to go there and not come home with everything on your list... Thank you very much for everyone that works at the Real Canadian Superstore
Great place lots of good priced products well organized friendly staff many delicious items, big organic section with many different items
This is not just another real superstore. The staff here is very helpful and they take their time to assist people in every way possible. The also have a halal selection of meat products so that's great. The lines in the checkouts also move very quickly. I love shopping here. The only issue I have would be that they close too early and do not stay open into the early hours of the morning.
I love this store. Always specials and reduced food that is fine
Love this store one stop shopping will never go back to Walmart after finding this place
My wife and I have lived in Kamloops for almost 40 years and have shopped at the Kamloops Superstore since they opened. We have found the store very reasonable priced and very friendly. Unfortunately for us older shoppers they decided not to publish a weekly flyer "BY MAIL". We find ourselves looking through their competitors flyers and making our grocery list accordingly. We're not the only ones who feel this way, everyone we talk to feel the same way and never look through the online flyer. We have find ourselves looking through their new competitor "FreshCo''s weekly mailed flyer" to determine our weekly purchases. Thank you
Very small asile and the biggest section that they have is the beer and wine section feels like a waste of space since the beer store is right down the road.
One of the big grocery store in the Langley. This superstore is better than Surrey superstore because this superstore is easy for shopping. There is no rush of people over there. Empty carts are always available .Enough parking is present outside the store. I come from Surrey for shopping in Langley.
Good prices on Silk almond milk and love that they now do optimum points.
Found all the groceries we needed at excellent prices.
Found almost everything I needed. Was able to grab 2 of the last 4 bags of long green beans. Not one single long green bean left in site. I checked 2 grocery stores for them. Or was my own fault, I waited too long to go shopping for them...
Great selection of food and spices, sauces ect... Quality food and great deals.
I used to love to go to Real Canadian Superstore, especially when I lived in abbotaford BC, I used to go there for gasoline and taking cash out from the ATM machine inside the store, and they also had moon cakes for sale right after the moon festival every year in the middle of September! I have to say I love Real Canadian Superstore, I just don’t go there anymore.
Always a wonderful place to shop staff are always pleasant and some even have wonderful senses of humor making a shopping trip a joyful
Big chain yes, small town customer service 100%
Very clean and nicely organized
Great food and great service! Love having date nights here :-)
Great store, has everything.
Good location easy shopping
Our family lived close and always goes here for quick shops and big grocery buy trips. There are regular tills and self serve tills which is great. We have always been happy with their food and produce and the staff have always been helpful and kind.
This is a great place to have your shopping needs met and always tons of cashiers
Good deals specially if you use your clubcard
Great selection and decent prices. Tends to be on the busy side and there is often a wait to check out and there aren't many staff around to help out if you need it.
Prices are pretty good for the quality but could do better.
I just moved from NB. Back home they had a "kitchen" type thing that you could. Order quick meals. I really ed loved the chicken tenders that superstore makes, but to my disappointment there were no such thing here. No one seemed to know much of anything I asked.
I love their click and collect option to buy my groceries
The pricing here is really what keeps me coming back. They have a wide range of food items along with a respectable asian food section.
Signage is great for telling you what isle to find items you want. Service was good and not too crowded.
I like the wide variety of food here.. one thing I cannot stand is how we have to bag our own groceries.. it’s not even the fact that I, myself, have to bag mine.. it’s when I see an elderly lady/man getting shoved down the line like cattle trying to move as quickly as they can to bag their groceries... My teenage boy has helped many struggling with this.. it needs to be addressed. I haven’t been back for months now because of this
Great service from pick n go.
Clean and well laid out... Nice change from other Superstores.
Great lobster and crab.
Staff allow non-maskers despite their rules. I have seen quite a few. And now you have to go to service desk for masks that were once provided at door. Defeats purpose.
Great store, One might say Super.
I shop for work every week. I over fill 3 carts everytime. Some of the staff know me by name. They have always treated me so well, helping me bag from time to time. I love the ladies who work there. Everyone is so friendly and helpful.
We got all we needed at this location. We travel a lot as musicians and can't always afford to eat at restaurants... pretty typical superstore. Not always the best prices but much better than a sit down restaurant. Great ethnic selection.
Great selection of pretty much anything home or grocery related, including most ethnic foods. Prices seem good, and it's fairly easy to find what you want, in whatever size or quantity you want. The bakery section is always full of amazing stuff. It's often quite busy, which is no big deal, but they could definitely have more checkout tills open most times. The wait can be a little long. But overall, I enjoy it enough to do most of my grocery shopping there.
I got two pairs of glasses there and the service was remarkable.
They have everything. Easy to find the products. Well organized.
Lots of cashiers is good! Great sale prices
Great prices, good selection, and high turnover, so groceries are fresh. AND there's enough space in the parking lot, so that you can actually shop here (unlike Costco, where I originally wanted to shop!) Got everything I needed and a few interesting items not available elsewhere! (Eg: lactose-free plain yoghurt with actual 2% fat content!)
Great products and very good prices. Love the points system together with Shopper Drug Mart. Next best thing to Costco!
Don't see me again. Could not pay with real money. Go to Safeway and get to let my money there.
Always good prices
Always fresh fruit and veggies! Lots of cashiers, lineups were short and moved quickly.
Weird spot for bags of ice ???? but hey great place to gather PC points. Good luck in this weather though
Daily items at good rate don’t forget PC points card
My recent experience at Superstore Kamloops left much to be desired - both literally and figuratively. For some reason, Superstore does not keep their shelves stocked properly. Maybe they have a lack of staff or maybe they just don't care. Examples on this run included no broccoli, almost zero bagged salads, and zero frozen peas (along with a huge mess in the freezer where a bag had broken open, spilling contents across the bottom, and many empty boxes left in there just to taunt you). If this had been the only time that this has happened maybe not such a big deal - but this seems to be happening more often recently. Get with it Superstore - this is not very super of you.
Price of PC Prime Rib 8 pack burgers went from 10.99 to 15.99, last bought them in August, that was a big jump.
Love the online ordering for pickup. No contact delivery to my car. Fast and friendly. Great for the busy work schedule
Excellent customer service and support. You can buy every day food items for cheep price. Very neat and clean store will all well guided sign boards to go around.
Extremely small international section which was a bit disappointing
Never had a single issue from here. Everyone has been polite and respectful for the last 3 years I have been shopping there
Great prices. Easy access. Lots of parking.
General staff and stock is great. Don't ask service counter for help they try but have no idea where products are. Very disappointing but still better overall quality of product and staff then any other store
I am from out of town so it is like grocery heaven in Superstore. So many choices.
Good quality fast in and out reasonable prices
Great prices, excellent private brand (Presidents Choice) and easy to use rewards program.
Usually long line ups when on busy days and it's okay because the tills go as fast as they can. However, the self-express can take a little longer. Love shopping here most because they have everything on my grocery list!
Find what i was looking for.
Standard Superstore layout and products. Plenty of parking and way less crowded than anything in Vancouver.
Always friendly service willing to help, great selection
As usual if you want inexpensive and okay products it's your store not mine ????
They have all the stuff I need, along with plenty of stuff that I don't need. Namely multiple flavors of ice cream, of which my ever expanding waistline can attribute to.
I can usually find items here that can't be found elsewhere. Bagging my own groceries can be annoying. A couple of days ago I went there after work. The tills kept freezing. I unpacked and packed my full cart twice and was moved to another till 4 times and sent to the back of long lines. That till would work for a few minutes then freeze. The 5th time I was told to move to another till I left my full cart in the aisle and went home to order groceries on line. Two and half hours in that store with nothing to show for it. Perhaps this was all a rouse to get customers to shop on line. The staff are generally unhelpful or unknowledgeable about groceries. They seem overworked and lethargic. If you need help they walk past without making eye contact. I will still shop here every few weeks to get my hard to find products.
hello im shake khalil im Pakistan my ag 35 im mhrid im your supr sator jobs pls contact me
General grocery store,.good range of things, love the fresh produce here. Staff are great. Got an awesome bargain here again.
I found 3verything I needed except the corn on the cob was a flop. Not fresh at all. Still great trip
Always busy, I find it very hard to locate items since they are constantly changing the layout of the food section. For the most part the products are good quality and the prices are decent overall. Do some price checking if you don't mind shopping in multiple places.
Prices are good but something about the fruit and veggies here always seem to spoil rather quickly
Super Stores are all good. Depends on the time of the day, the staff and customer ratio. Depends on the day, week day or weekend. There is no reason to un like these stores.
If the cashier would put the groceries into the bags instead of customers put them same as other supermarkets it would be better. Plastic bags are weak and easily torn. Other than that it is a good supermarket.
Friendly people worked to the bone
The pharmacy could use work. Plenty of selection. Great prices.
Friendly and very helpful staff. Good shopping experience.
Good
Found a dead roasted earwig in my bbq cooked chicken. So gross seriously disappointed.
Pretty average as far as supermarkets go. I definitely wouldn't buy cheese here ever. More than once I have made it home with cheese that crumbled when I tried to grate it. Vegetable section has always been a skip in my opinion.
Tricky pricing. You HAVE to buy the exact amount for sale price. Rude customers. Poorly laid out
Lots of people but able to social distance right now.
Clean and consistent. Our goto grocery store in the loops
Beautiful, clean well stocked location here with lots of friendly staff that help you find what you need. Produce section was awesome and they have a great selection of ethnic foods at really good prices. Highly recommend this location!
A large store with variety of items. Quite impressed after visiting it.
I try and try to like the Superstore but every time I am in and cant find something (and that is a lot for me) no one has a clue where anything is. I can ask like three people and be sent to three different sections of the store. SOOO frustrating! Most of the time I end up having to get a manager to get any help. Please please please train your staff better.
I work in medical clinic in Langley superstore. I'm in that store 5 days a week. ????
Online pickup is a complete joke and waste of my time. I reserved 7-8pm and i got my email confirmation at 7:06. Got to the parking lot shortly after. Tried to call the pickup line, but the line is busy and couldn't get through for 40 mins, and when I finally got through, they put me on hold for 20 mins, only to tell me that my order is not ready despite I got an confirmation email. At the end, I decided to cancel my order and left. Wasted over an hour of my time, which I could physically went in the store and came out in less than the time. This is not acceptable for something they charged you for. I would never come back and shop here anymore!
Best value. They always price match and the produce is so good.
Shop here almost everyday. Great place for deals and shopping.
Great selection and variety of products. The fruits and vegetables when I went on a Tuesday were very ripe - some of the strawberries looked like they were already mouldy. Otherwise, great prices and friendly staff.
Friendly staff. Especially who cracked a joke on banana boy... lol
I love shopping at superstore
Very hard to find an employee to help my disabled mother. Cashiers were nice however they didn't seem to follow their own policies as far as check out routines which made it confusing for the customers.
RCSS in Langley is one of their cleanest and we'll run store. Their pricing is the lowest in the market next to Costco as a rule and they are a Canadian company. They are continuing to expand their natural and organic offerings as well and that's exciting. The Click N Collect is a very easy service to use and you simply order online once you've selected a timeslot and then go down and have your order loaded into your car. If they are out of something they will ask if a substitute is okay. I will shop elsewhere to pick the odd thing up but use Superstore for my large shops.
Good prices and selection. What more do you want lol
Can pretty much get anything you need and more, prices great
Good food good price
Great selection of products. They have been getting price creep the last two years... so know your prices before shopping. You may find better pricing on "some items" at Save On which is a few blocks away. Both stores have great staff and lots of product selection.
Great guy
Decent products at decent prices.
Great supercenter. Go to when you want a quick bite from the deli, beats fast food any day.
Prices are good, staff is nice enough but the layout and the lighting are irritating. Despite going here often I actually spend as little time inside the building as I can.
My favourite grocery store. Love saving Optimum points. I also enjoy shopping at the Marine Drive store. Joe Fresh active wear is fabulous!
Visiting out of town. Went with my sister and niece and great niece. Nice clean store and not too crowded. Friendly staff
Always have what I need one stop shop
Often busy, but well maintained and they have knowledgable staff.
Clean store, busy, well stocked, excellent appearing produce. Not as good a selection of ethnic foods as Calgary stores, but that's to be expected.
As a mother of teenagers you need to get as much food as u can for your dollar. One of the many reasons I've been going to Superstore for over 20 yrs. is the good deals, the great product & the customer service is impeccable.
Not everthing they have have in Grande Prairie. Still lots of stuff
Great service, Staff member Michelle (S) even helped me out to the car with my purchases. That's the difference when I come to a small town. Wonderful
Nice looking grocery store, easy to find product's. Schematic was set up properly, they all look the same. Their customer service was off, none of the employees greeted any of us with a hello or good morning which isn't proper customer service. Found everything we needed.
Great grocery store with great prices compared to save on foods. Great selection of natural foods and drinks. Good selection of international foods and drinks.
Great place to go for your groceries
It's a RCSS, what kind or review do you need? staff is friendly, store is a mirror image of every other RCSS, so you know where to find what you need fast. lots of parking too.
Often understaffed. Recently while operating with social distancing rules, the till line ups were consolidated with an attendant directing customers to an available till. I personally felt as though Superstores solution to the social distancing congestion worked quite well compared to other grocery stores. It was very disappointing to see that once social distancing was no longer enforced, once the store gets busy in the afternoon it is back to complete chaos anywhere near the tills... Lineups at every open till going back into the lanes making it impossible just to walk through the store. It becomes difficult to even discern what line is what. Self checkout lineup is halfway to the pharmacy because with the tills inaccessible, people go into self checkout with an overflowing cart, and the inability to scan a single item on the multiple-giant-barcode scanning tills without the need to hold every single item above 4" from their head to look for the barcode first.
Lots of products to choose from. However staff seem unhappy/over worked and can get grumpy sometimes. Bagging your own things can be stressful because you need to get it bagged before the next customer collides with you. Parking lot is usually too congested and cramped. Needs a better layout to reduce traffic accidents in the lot.
Very clean store. Fairly easy to locate product. Checkout is usually quick. We love how fresh the produce is and the variety.
This location has great produce! I enjoy the selection of grocery items as well as clothing and houseware. I was once charged the wrong amount for the item, and customer service quickly corrected the error with an additional credit for the inconvenience. I'm especially impressed by their response to the covid-19, adhering and adapting to health precautions.
My favourite Superstore in Moose Jaw!
Usually a good quality produce department, but at times they are low on inventory. Best overall prices for a grocery store.
Busy place to shop but it's fast to check out
The experience I had with curbside pickup for groceries was great! The employee made the experience even better - thanks Dillon! He must play Tetris on the side haha - the way he packed those groceries in our car was incredible lol!
Always crazy busy, so I recommend trying to go very early on a weekday or very late at night. On the weekends they usually have every checkout counter staffed to try and control some of the crowds. Signage is easy to read, and staff are always friendly and helpful.
Super Store is a very great subliminal mindset... SUPER-large, isles run North & South + then a slightly different diagonal slant, & the entire outskirts of the shopping area is mostly the coolest meat product, deli, milk cheese etc.... thx to many staff peeps = it made my shopping easier & I do plan on returning ????
Updated review to 1 star from 2, after originally reviewing about 2 years ago unfortunately it's worse than ever before was hopeful that click-and-collect would help her family out but it seems that each and every time we give it a chance it causes more issues and confusion because the amount of substitutions or unavailable items is astronomical considering how often I've shopped here and never noticed these shortages when buying for myself. Well I do understand the people working in the click-and-collect department are trying their best, the whole service is a sham and you are much better off to use Save-On-Foods for a somewhat reliable service that doesnt consistently mean getting out and doing shopping for yourself after waiting 20 minutes for them to bring your order out.
Earned lots of points this time, forgot how useful they can be, especially when it's between cheques.
My favorite shopping for groceries as well as clothing, no need to hope from store to store, all in 1 place
superstore even superman would get his Groceries from here cause full good people working there
Not a bad store, employees are just about everywhere and they are very friendly and knowledgeable. The cashier stole the show, she is a valuable asset to their team. I am kicking my self for not getting her name. They need to redesign their entrance, if you are shopping and need to use the washroom it's very difficult to get too. The customer service counter is cramped, it's hard to get to the hair cut place and insurance counter.
This superstore is great. It can get a little hectic at times and lines may become long but for the most part they try to have lots of cashiers on. Its too bad they have taken electronics out of the store because i was there and if they had a dvd player or style of tv i was looking for i would have juat bought it while i was there.
Superstore has to be the best grocery store. Some of the competitors just dont carry the stock that superstore does. I wish they had more cashiers because it doesn't take long to end up in a long line up
good selecting customer service is lacking big time.
Huge selection of items, great prices, friendly staff.
Make sure you are not loonieless or you will not be able to get a shopping cart. Left arm is now longer than my right from carrying an overloaded shopping basket.
Great place to shop for well-priced food. The only problem is they don't take AMEX so I have started to wander towards Save On and Coop. If you need something quick, probably not the best place to go because it's usually quite busy.
Seem to always have what u need however shopping at walmart seems to be more of a money saver
The quality and stock can be relied upon. Keep it up happy staff!!!
My favorite store! I always save money with my points. Friendly staff and helpful. Lots of healthy choices. I love that I can make it my one stop shop when I need it.
Good clean store. Small international section though
NEVER for online order and pickup. Had a 1-2pm pickup time. Received notice of order ready at 12:51 with 3/4 of the order “unavailable”. When I arrived in the lineup for my order it took 55 minutes to actually receive the order. The phone line was unavailable. I had no ability to cancel my order. NEVER AGAIN
It's Superstore. Pretty much the same everywhere. Except that that this one apparently has absolutely no interest in making sure that folks shopping there are safe. SO many people without masks, including one couple who were basically just looking to start a confrontation.
Always good pricing and equal to Costco or even less
Great location, tons of selection and very clean.
Always lots of stock available. Store is very clean. Always great deals. Staff are usually very helpful and nice. Love the points program!
THEY DO NOT ENFORCE PANDEMIC LAWS! They allow people with NO mask into the store and hesitantly start moving when other shoppers aggressively push for safety rules to be enforced. Avoid this store if you value your health!
I really love this place. Whenever I'm in there it feels like I can almost find every grocery I can think of. That's not even all. I've compared the price with other stores and it really is cheap in Real canadian superstore. I love this place.
I haven't shopped here for a long time Not sure why. Nice wide lanes, very nice fruit and veg, huge selection of everything. Im going to start shopping here again
Superstore usually has what we need but this trip they didn't. I didn't want to buy something I don't usually use so will wait until it's back in stock.
The clerk's that help at the self serve checkouts are great. We frequently need their help due to cranky tech, but thru are patient and quick to assist.
Best produce in it beats safe on including their prices
Love the addition of click and collect. So much easier especially with kids. The parking lot can be a bit of a mad house. Best to avoid busy hours and/or park on the side or far end of the lot. Also with click collect be sure to double check order and what's received. Have had a few instances with missing items/bag of groceries.
Usually the best groceries in any town.
Store is always clea and bright
I love shopping at Superstore, however lately their line ups have been very busy.
You have to go very early to get good quality produce. Hard to find sometimes, and you must watch closely, I find some of the food is rotting. Good organic section though, that is what keeps me coming back.
I only do grocery pickup. They are always efficient and pick high quality food. I wish they would pay a little more attention to the way they pack the food into the bags. Aka the bananas not go with heavy thing that will bruise them or the bread ect! Other than that amazing service!
Bought a whole out fit with my points ..yessss
A very decently large store that has a variety of everything you need for a good price. However, I heard the manager there isn't too friendly or nice to their own staff. That's just what I heard from my friends.
Quality better than competitors with good price tags.
This unique store is a large Warehouse tile store. The one in Nanaimo carries groceries as its main offering. It also sells housewares, garden supplies, banking services and has a large selection of clothing. It also sells seasonal items. The main thing for which I go there are the groceries. There is a large section of Asian food and various ethnic foods. Prices are reasonable.
most of the staff is rude, except the lady's at the customer service desk. also rude customer. It made me mad when I saw some employees fat shame some women. I was disgusted. this will definitely be the last store on my list, to shop at.
Insane. Chaotic. Ridiculous. No social distancing measures in place. Many staff members were rude. A couple were good. General chaos
Super store is always a great place to shop if you can handle the crowded isles and long line ups. Great place for exercise cause the place is huge. The service is minimal and prices are great the parking is ...???? like all busy stores..full
We’ve shopped here for years and have always seen it as the best grocery store in Red Deer. Can’t beat their prices and Pc points program. Employees are always friendly and helpful, and we always get everything we need.
I bought a skirt, but when I wore it, it turned out to be too big. I had no problem exchanging it for a size smaller. They have a good variety of everyday clothes for women in a good range of sizes at reasonable prices. They also carry a great variety of quality foods as well.
Very friendly staff. Location is perfect. On a bus route and within walking distance to the mall.
Everything in store. The only negative are the roasts. Poor selection and roasts tend to be tough
Crayons. Are they in stationary with the rest of the Crayola? Are they in the kids stuff? You won't know until you've wondered the store for 20 minutes. When you find them they will be $0.75 so that's cool.
Great prices. Great parking. Great people. Excellent products from president's choice.
I love the staff but I find the layout of the store to be awkward
Best prices and good quality this is where i usually do all my shopping
the fish section's fish is completely went bad and there is dead crab and lobster in the tank.
Every month or two I compare prices for all grocery stires in twon, and Superstore always comes on top with Wakmart. However, their points program makes them the champion.
So today I was getting the middle finger from the girl who helps w the self check out cause I got a little snappy at her cause she walked by me twice when the help button was going off. So I asked her to stop so she didn't. I complained to the girl at the customer service desk who the other girl was busy talking to and she told me it was ok to give me the finger . I told her I worked in the custumer service industry and I know what that means and id like to talk to her mananager. And once again the head manager told me it was ok to do this to their customers . just incase you wanted yo know
You can buy everything you can imagine. Grocery, clothes, medicine and cosmetics,
Best prices on most things. Worth your time. ????
Recently I decided to try their online service (click and collect) and I can honestly say I will never use it again. We received an email stating that our order was ready for pick up as well as a notification in the app. Once we arrived we called the number as required and were met with an employee who was not happy we were there to pick up our order as she said we were early. Once we finally got our groceries after about 10 minutes we went home only to find that the packaging for the cheesecake we had purchased was badly mangled, torn, crushed and missing a section. It seems as though whomever picked our products figured we wouldn't realize it until we got home so it was ok. I will personally never use this service again.
Find the produce is bland and goes bad quickly so I avoid purchasing produce from here. Prices for non-perishable items/dry/canned goods can be a little bit cheaper than other stores. Main benefit of shopping here is the points program allows you to redeem for direct reduction of your shopping bill (in $20 minimum increments) which is nice.
It's good. Nothing really special about it, but nothing really lacking either
I like to buy my fruits here! Fresh! A bit expensive compared to Walmart
Can find what we're looking for 99%of the time. Wide selection of foods.
This place is a fat guys dream ha ha
Tons of selection for not just food but clothes, alcohol, medicine, home improvement, dishes, and organic foods. New renos as of Dec 2018.
Great prices on food, plus they have a Flashfood app to reduce food waste and provide discounted items.
Everything in here was totally amazing
Giving this a 5 star rating because of the customer service experience, I'd just come here to chill out with the kid in the red. I was looking for an item, he helped me out even though he clocked out a while ago. Really nice dude!
It's a pretty big store, lots of free parking. It's also close to a lot of other stores and there's a mall just down the street as well so you can get majority of your chores completed in a small area. It's very clean inside, lots of clearance items in the Joe fresh clothing area as most Superstores generally have. The produce was pretty fresh for the most part, the only things that didn't look great were the things that are not in season. The people who work there are very friendly, I got hellos and compliments on my jacket while I was in there. Their natural foods section is a pretty good size. Lots of beautiful, fresh and brightly colored flowers. Lots of checkout tills as well. The lighting in the store is great!
I like shopping there but I don't like when people come too.knock on car ask for money and I talked to the security Man just walk away
The gates just inside the front door are asinine. They clog up foot traffic at the front. And more importantly they're dangerous. If you walk through too close to the hinges, your leverage really whips it open with speed. It has no apparent braking system, goes past 90°, and is perfect height to smack a toddler/small child in the face/ head. Who thought/thinks these were a good idea??
I used to love to shop here. But when covid hit, total chaos broke out. They do not have any arrows and no systems for the aisles. People are all over the place not social distaining. When I reached the checkouts, there was no order what so ever. There was one long line that a lot of people assumed that was the main line. After looking more, that was the line for only one of the cash registers. There were lines that were empty, and people had time lost that they couldve saved in another line up. When I walked up to the cash register, i was rudely told to stand back. Yet the register next to me, an old lady did the same thing as me and didnt get told anything. I started to unload and a family didnt get told to stand back either. Their children were wandering from the front of the register to the back, and yet didnt get told anything. Superstore has changed nothing since the start of covid-19. Plexy glass shields for the registers are the only difference. But why have them if you cant even manage spacing for other people. Then stack all of this when its busy and you get a definition of a nightmare. Superstore needs to better manage their checkouts.
Clean facility. Broad selection. Friendly staff.
Always shop here...points system is good, prices and selection and no wait at 9 pm
Lots of parking, lots of selection, friendly staff.
Well organized good prices
Got everything i need..and lots of parking.
Very clean, great variety. Average prices. Usually good sales, best meat
Good selection of vegetarian options for a good price.
Always good selection and good service. Parking lot is never too full and lines are never too long.
Lots of great choices and prices.
They had a great variety of products for a gluten, dairy and nut free diet. Now they have an EXCELLENT variety after they expanded that section. Thank you superstore!
It's not a bad store. Selection is good. If you get to the store early enough, produce and bread is fresh. I like the layout of the store. My biggest complaint would be the seafood section. The staff in this area can be quite rude.
Love this store.great deals always Wish there was one closer to me
In &out No problem great staff lots stuff to choose from. Big isle. Move around great parking cant beat it
went shopping today saw table cloth big sign on clearance spent 20 minutes at cash while someone tried to find this large display i took photos but unfortunately can't post i was then told i had wrong product when clearly I didn't showed photo I was exhausted at the commotion they said as a customer service they would give me that price but I clearly had it wrong OMG I have no words for the smart mother condescending manager
I got caught shoplifting at this place when I was down in the bad part of my lwfe
Nice and convenient
I find what I'm usually looking for, but the staff other than the cashiers are non existent. Are they openly avoiding customers?
Is often out of the items i am looking for. However, their prices are the best in town.
Friendly prompt service
If you don't have a Costco, this is the next best place with groceries, and little bit of everything, Medical clinic, photo printing, pharmacy, cell phones, clothes, garden center (in summer) banking, gas, and rewards that actually are useful. I have had no bad experiences with the store employees. Besides, if you aren't a people person then you can use the self checkout. The parking lot is not very efficient and a little confusing. That being said, very few places in moose jaw seem to have decent parking arrangements and there is lots of space to park. All around one of my favourite go-to places to shop
since they stopped deliberately stocking rotten food it's been a store worth going to again
The lines no matter the time of day or what day are terrible. On the weekends especially it's worth going somewhere else to save time.
Large store. Various options. Mostly affordable prices.
I enjoy shopping at Superstore, because the prices are competitive and they have a good selection of goods
This superstore now sells ????! Good location and has everything you need to make really great meals. Also enjoy the new product selection for cheeses and meats for a phenomenal charcuterie platter.
Sometimes the Staff can Greatly Lower the Standards of a Good Place...
I absolutely love that I can order online and pick up my groceries!! The products are almost always fresh, of great quality and available. The optimum points are a wonderful way to earn free products! However, as someone with a disability I sometimes cannot drive. It's quite frustrating that the instacart delivery prices are so much more than the instore prices. Many with disabilities have a reduced income and the benefit of having groceries delivered is taken away by the prohibitive cost.
Love that store they have most things that I need....friendly staff
You can order online and pick it up... I don't have to dodge people in the aisles for broccoli.
Always have a great selection of product.
Allows maskless customers and employees. At least 3 maskless employees
Best time to shop is early in the morning, it's empty and organized!
We use the click and collect option once a week. Generally when we get home we find that we are missing items we were charged for. Or substitutions were made that we did not agree too. Usually we deal with the manager Eric. He has promised refunds and gift cards everything that we never seem to receive. We dont live in town so its not ideal to drive back in town with the gas prices the way they are. When we have an issue we would prefer to deal with a manager that isn't snooty or makes false promises.
Always super among stores!
Always great experience. This location has less on Indian Asian stuff as I figured it depends on location to location.
I have always enjoyed superstore but recently they got a new anti theft system and it has gone off erroneously twice on me in two weeks. Shopping efficiently and then using the shelf checkout appears to lend to having the loud blaring alarm go off and having someone come check your receipt. I don't love having people stare at me when I'm just minding my own business trying to get my groceries.
Was here in a outside professional capacity, a manager, tall older fellow was rather rude to me despite completing my duties early, and in a professional manner. If this is how he treats outside professional engagements I would hate to see how he treats his actual employees.
Just your typical grocery store. Has everything Walmart has except an actual electronics section. Not sure why they removed it but, regardless, mostly has everything you need in a household. Helps that they offer a points system.
Find the pricing to be a bit better here then anywhere else in town.
The prices are very affordable and the product options are abundant. I like their black label products, have yet to be disappointed by one. I am not a fan of some elements of the shopping experience however. You need to bring a loonie to get a shopping cart which can be annoying if you forget. I get the need for this however since those carts would likely disappear if one didn't pay to use them. So remember a loonie when shopping here. I have never been a fan of bagging my own groceries. I understand the idea that it reduces costs but when I have two kids with me and need to bag a cart full of groceries it is a very frustrating experience. There have been times where an employee helped and that was greatly appreciated. I'd say this is the biggest deciding factor for me shopping there. If I have kids with me then I don't bother and go elsewhere. That said, they have a ton of products at great prices so it's worth checking out for your shopping needs. Recommend.
Literally everything you could ever want!
Good store, has everything you may need.
Reasonable prices and large selection of food and home products. Staff is hard to find if you need help with something. Overall it is a large and clean store. The operating hours are convenient since they are open so late and the prices are reasonable. Added benefit is the PC optimum rewards program which allows you to gain points that combine with points you gain from Shoppers Drug Mart.
My favourite superstore. Great location, centralized with multiple access points. Because of this, online shopping and pick up is quite busy at this location so there will be a wait.
Such a vast selection of so many items, i could end up shopping for hours on cheese alone! Friendly staff the few times ive stopped in recently. Clean bathrooms as well.
Same as all superstore's Some good deals.
They usually have good prices on canned or packaged goods, especially store brands. Also, often very good prices on breakfast cereals. Meat Department has a good selection but the prices are not that great most of the time. Bakery doesn't have as much selection as you would expect from a store this size. Dairy and juice have good selection and some good prices especially if you buy multiples of an item. Weekdays are usually not too busy and the shelves are well stocked but weekends, especially Sundays, are usually pretty busy with long waits at the checkouts and some empty shelves especially in milk and juice.
Found everything I needed, and I usually always do at really good prices
Poor quality produce, middling meat section, but the rest of the merchandise is well-priced and well-stocked. President's Choice-brand items sometimes offer different and interesting (but not always good) variations on regular grocery-store fare.
This store is generally out of stock in many items but today was the worst. The produce department was despicable. I wanted to buy a variety of mushrooms, except for your basic white or brown they were well past their shelf lives. No kale …
Just discovered the tobacco shop!
This place is nice, but so expensive.
It's a Real Canadian Superstore what more is there to say they have them all across Canada kind of a lower-priced grocery store in my opinion compared to Safeway or Save-On-Foods. The store is usually clean the staff are usually decently friendly. They do what's asked but never seem to go above or Beyond.
Great selection, excellent prices. Easy to get to from the island highway
I always phone my grocery order. I find it very helpful. Always get good food and good service. Very good addition to add to the store.
Always have a great selections of ethnic foods.
Great staff and they are keeping their store clean, staff is always ready to help
Nice big store lots of selection. Great prices. Friendly staff.
Lots of selection at a great price but the place looks grim and needs a reno/clean
It's a easier shop then cost-co. With reasonable deals.
I appreciate the awesome kind nature of the staff i expirience a large majority of the time shopping here! I am thankfull that the Real Canadian Superstore welcomes and values ALL of their customers that choose them to shop from to provide resonably priced to greatly affordable meals for their families big and small young and old. Thankyou REAL CANADIAN SUPERSTORE!
Like most other RCSS, too big for some, lots of choices for others. Lots of parking, good checkouts.
Store layoutnkeeps changing and the stock is random and scsrce
Clean, well maintained, reasonable prices
Best food prices...just need more employees...and price reduction on certain things...like their frozen yogurt bars they're to die for bit too expensive...and never on sale
Great selection of different things from other countries
I have used the grocery pick up a few times which is a great convenience!! Until they forget a few of your items and don't tell you!!! Very disheartening when you're trying to run a small business and you don't have the food you need to fill in order!! Worst yet I live out of town and that's why I use the service to be more convenient unfortunately it hasn't been convenient at all. Had to wait 35 minutes last time I was there to pick up food. I'm hoping they can work these bugs out because it is a convenience to a person that is busy as I am ????
If you are looking for groceries at the best prices then this is the perfect place to stop
Decent prices & good selection combined with the soul crushing monotony of walking 5km through all the isles just to find the 4 items you came for.
Why this place is always crowded I have never been able to understand. The checkers are almost always rude. I wouldn't go in there except that they now have self-checkout.
I just like this store and the clearance racks always a good deal to be found :))
A good back up for what you need. Limited options but good none the less.
Very poor service today at the seafood counter. Not the first time the older lady has had a rude demeanor and not the first time we went drove further out of town to pay more for the same item as a result. There is no question she is knowledgeable but it can't feel good for her being miserable like that and certainly isn't good for the customer. Definitely will take the seafood counter off our list of places to shop. Prepared to pay more for courteous service.
The Pharmacy is a joke. We called in our prescriptions and they still took an hour, over the 3 hours ago we called it in, to get it ready. If they were any slower, they would be moving backwards. It's not even busy so no excuse!
Great selection tion and prices
Average Canadian owned & Loblaws operated grocery and produce store with huge selections. There is also insurance, optical and PC banking outlets in premisis.
Great value
Good place to shop...Can get a variety of things..from A to Z... Update..it was a good experience.. Staff Janet on cash good job...
Staff are great! Prices are very affordable. Getting PC Optimum points and free item is excellent! Love shopping here.
I dislike Superstore all most as much as I dislike Walmart. The store layout is confusing and frustrating. The last time I went to Superstore I was shocked to get a cashier who was happy and polite. Usually I get some grumpy "Karen" who begrudgingly checks me through while giving me the stink eye the whole time. The only reason I gave two stars instead of one is the bread. The bakery bread is very good.
I like that there is international food here. There are Asian and Middle Eastern food ingredients.
Prices below the competition, but you have to look, you can save a lot. Stay away from the bulk goods because they are often stale, and consume the produce right away, but all in all, if you are aware of prices and quality, you can't beat the lower costs here
This store is well stocked with pleasant and knowledgeable staff. Much better than some other VI RCSS locations.
Good place for grocery and one can find easily everything and also staff is very helpful and polite and happy to help their customers.
Pharmacy has taken a sharp decline in service! Like these girls get paid to just sit there, i stood at the pick up window line ever growing behind me and these 2 girls just sat at the incoming prescription side the entire time? What were you doing? No one even came up to get something filled? It wasnt till another girl came out of the back was the pick up line dealt with. The only reason i go to superstore is because my medicine is there but now I can just go to walmart less waste of space employees
I really like the pricing and selections at this store and it is one of the biggest ones in town. I live across town and make the trip on a regular bases.
Great store
So many products to choose from and affordable prices. The only thing I have issues with is how long it can take to get thru the check out. Sometimes it can be a ridiculously long time. Even when it's the time to have all tills open.
I always come here for my groceries. Their optimum points system helps you save money but I dont always use their deals to build the points faster.
Awesome The person behind the till was friendly and wasn't busy lineups
Saturday mornings are a good time to shop at Superstore because all cashier lanes are open on Saturday, and hardly anyone shops in the morning on the weekend ???? Therefore, it's usually a good experience. Also, their Click and Collect service is really good, you can order ahead of time and the produce that they choose for you is usually good quality.
Good sales and prices.
The best part of shopping here is the selection. The cashiers are good but the rest of the customer service experience is lacking. Cashier called for a price check 3x to get an employee who not only underminded but gave her a dirty look, then proceeded take 18 minutes to find the item. Total of 28 minutes waiting.
Quick and fast. Not to crowded.
While waiting in line to pay for our groceries, a customer and cashier were making nasty comments about non Island people coming to the lsland. Not knowing we were from the mainland. Cashier appeared shocked when we said where we were from.
Staff directed me to faster till. I needed to get my gift card from my truck and staff watched my buggy. Thank you
great grocery store. very clean. wished they helped with bagging though
Best store in camloops
Friendly staff everywhere, but the store is more vast than Canadian angst. The prices are relatively fantastic if you can look past the crowds and occasional panic shoppers.
Literally went in just to use the toilet. Said toilet was adequate.
The only downside to this store is the dated aesthetic and the overall dirtiness of the store. I get that it's a big place and busy too, but if the commhnity college can handle busy foot traffic, I'm sure a nation-wide corporation can.
Bathroom is always disgusting. Line ups at tills is always too long. Prices used to be great...no longer the case
Often out of stock for items I need. Have purchased produce occasionally and found it to be rotten. Definitely not my favorite store.
Huge place. Stick to your shopping list or you'll spend too much on things you weren't planning on buying lol.
Overall I love superstore as I can get the bulk of my weekly shop in one place. I have been shopping at the penticton location since it opened. Most of the staff are polite and exceptional there are a few with a superiority complex who act …
Good selection, value AND access to online shopping AND Flashfood app!
I wish the selves were better stocked, i also bought a lobster tail from fresh area and when i took ir hime it was bad
sushi is wonderful lots of vegan products ny go to place ????
The prices are great, the selection is awesome and they have every kind of food you can think of. I like it when all the tills are open and you don't have to wait in huge lineups.
Selection, value and quality at family affordable prices. A one stop shopping experience.
They all are about the same. Produce is often OK but not always. Tends to always be a wait at the till and self check out has a line up because no one is around to help customers. It will likely have everything you need otherwise.
Staff does help customers and remembered treat them like you would like to be treat will make your shopping experience, a good once.
Pretty good with their online ordering and pickup. I pickup every week and they always are missing something in my order but substitute with another. The guy Reece is usually working and he's super nice and makes sure you get everything you ordered. Definitely cheaper than save on foods but the meat and produce just doesn't compare to save on.
Clean and light shopping floor. Shopping environment is comfortable. Employees are pretty nice, friendly, helpful, and professional. Check out speed is ok, need to wait for a bit. Self check out available. Credit cards accepted. Free parking lot available, but space is a bit crowded.
Easy on and off the highway.
Always so very busy....
Variety of products. Good customer service.
Great variety of products, prices and sensible rewards program.
This is the direct competition for Walmart, I'd suggest that everyone use The Real Superstore rather than supporting Walmart who in a recent tweet supports big tech's suppression of conservative voices online via mainstream media, fakebook, twatter and others.
Always a clean store and friendly workers that are eager to assist you with any requests you have
Continuously stock old produce, sometimes expired frozen products, often have the highest prices in town. Not recommended at all.
By far the best value in town for shopping.
One stop shopping!
Fantastic and inexpensive super store
They have gotten better management is rude but other wise its good
Everything is great shopping in this store EXCEPT they no long clean the carts , the wipes are in a very unhandy spot and the handsantitizer I am sure is watered down
Good variety of everything you would ever need for your home as well as groceries and clothing. Fun to just walk around and browse in the evening. Good location.
Always love superstore! Awesum! Deals.....shopping ! Just isn't fun like it use to be since prices have gone up everywhere and on everything! Grrr!
A visit every day here is part of my daily chores.. U can get here literally anything u want in this world !
I find More often then not their out of stock on something I'm there for every time I go and that's quite often. I am however pleased with seeing more and more TnT products
No limit to how many shoppers enter the store. No enforcement of face mask policy, and not enough compliance from shoppers.
Best grocery store in town if you don't mind spending a few extra dollars to accommodate the superior selection and overall cleanliness.
Well stocked. Found some nice items on sale in the clothing section too
This will be our new grocery store
My usual place for groceries, easy quick and well priced
This is my go-to grocery store, even though it's on the upper end of the city and a 20 minutes drive away. The selection is pretty good, the prices are decent - much cheaper than places like Thrifty or Save On for nearly everything - their fresh produce looks decent. They also have housewares, kitchenware, bed & bath items, and, my first time using it this week, an optical shop. If you get the PC Optima club card, you can also collect points which do add up rather quickly (also useable at Shoppers Drug Mart). There are TWO house brand lines. Either "yellow generic label" which is less expensive but still acceptable quality stuff. Then there's the "better quality" verging on premium President's Choice brand which offers some really good products competing with - and often beating - national brands at an equal or lower price. Shop hours are good, if you don't like crowds, you can always go later at night - they're open until 10 pm. Why the missing 5th star? I've often gone in to buy a product I've bought numerous times previously to simply find out they no longer carry it. There's also a weird limit to some items. For example, their really good PC Salsa, Hot variety. I've been buying that in jug size since the mid 80's. But they don't carry it here at the Nanaimo store, just mild & medium. They still offer it in small glass jars so it's not like they've stopped that line completely. Similarly: their PC raisin bran cereal, something else I've bought for years and years when I lived in Ontario. They still promote the large size box in flyers and online coupons but the Nanaimo location doesn't sell it, just the more expensive-per-gram small box. It feels like this island location has limited what they will (or can) bring over from HQ in Ontario. Not a huge deal, really but enough to not say this is Optimum service. My shopping basket typically has the majority of it's items being PC brand products. Not because it's cheaper (which it usually is) but because very often it's BETTER stuff than the national brands.
If one doesn’t have Costco membership but want to buy in bulk, this place is the best place to go. I wish that the nearest cashier station/aisle near the washroom is reserved to be unused for people who want to go to the washroom or to just exit.
I don't go here often as it is crazy busy. Went in the morning to see what they had and was able to get what I needed quickly.
The lines are usually busy and you have to wait a lot to scan your items. Also most of the time they run out very fast and I need to go another store to find my stuff. Another negative point is about the vegies and fruits that you buy, you have to be careful and choose something that is not rotten at the bottom of those are packaged. Positive point you can find variety of items in the shelf
This place used to have a lot of pride in their customer service and cleanliness. They've gone downhill over the past 10 years. Their in store sliced dark pumpernickel rye though is the best bread I've ever had.
Found what I needed quickly
Great staff quality selection
They have everything a working-class mother would need at a very affordable price
EVERY and I mean EVERY time I go to the “express” pick-up they take way longer than they tell you. My order was supposed to be ready between5-6 today and it is 6:45 right now and still no order! Beyond disappointed and definitely just going in from now on and no I don’t mean into the superstore... I’m going to Safeway or co-op.
After travelling nearly 4000kms cross country and stopping I can honestly say after a stupid long day and a lot of stress I dam near cried over the quality and ease of using this store. 10/10 would shop again
Reccomend
it is very big store with a lot of options for you to choose form , very varieties od products , a bit pricy
I am an instacart shopper, and I had one order which the customer didn't show up, I waited for 15 minutes, and then contacted the instacart agent, they told me they will cancel the order and asked me to return all the items to superstore, the man at customer service was really mean, kept blaming me for doing this and said it's my fault, I explained to him it should be a problem between instacart andd superstore, but he kept saying me damaging the food, I felt so hurt!!!!! He shouldn't work at customer service with that kind of service!!
No issues, clean and well stocked. It was quite busy but things ran smoothly getting checked out.
Best place to find "hard to find" food items at reasonable prices.
Great prices, friendly staff and a pharmacist that cares that's why superstore is my regular grocery store.
I mean what else could you expect from a big box store in north Nanaimo. Neat items though, you could probably spend a $100 bucks alone on tasty curios.
Wish they would enforce mask policy or social distancing
I had forgotten my debit card at home to use in the garden center and had to go get it.The cashier outside was very kind and held all my things! She was very patient!
Great selection on food and bathroom essentials. Price is fair.
Best grocery store in town. Have a great produce section and bakery. The only reason didn't give 5 is packing your own groceries can be a pain
The store is disgusting. The grocery baskets are always caked with spilled drinks/food to the point that I have to cycle through 4 or 5 before finding one that is anywhere close to clean. They are always sold out of coffee cream, but have shelves over loaded with whipping cream.. The only reason I shop here is it's close to home and convenient.. This store has a lot of potential, however, it's clear that management does not take any pride whatsoever in the stocking levels, or cleanliness of this location.
Good prices clean store well stocked
Good selection , decent prices with enough checkouts open to handle the load
Prices are on point, the staff are quick and the rewards card is awesome, my only complaint is that the place is obnoxiously busy at no fault of thier own
Very clean and tidy. Staff are nice and helpful.
Good store but aisles make shopping complicated
I loved shopping here but I refuse to now as I am scared of the pan handlers/peddlers. It never fails that everytime I have been there I am approached half of the time. The security guard presence at the entrance has not remedied this problem.
This is the best Superstore I have ever stepped foot in!! The staff was friendly and accommodating, matching a marked down price for me from another store. Every year we take humanitarian suite cases for Mexico. The favorite thing the kids love - Crayola pencil crayons!! Thanks to the store on 104 Ave in Surrey, and this one; we were able to purchase 147 twenty-four packs. We wish it could have been more, but none of the other Superstores I searched in had them on sale ???? Paying $1 compared to $5, allowed us to buy five times more! So thank you very much for assisting in our humanitarian efforts.
The selection of organic produce is kind of lacking but I get almost everything we eat from here. The price point is really what makes this store great along with a wide variety of non grocery store item!
Always love shopping here. A lot more query than Walmart which is nice because you don't feel overcrowded whole shopping. The staff are patient and kind. Definately love earning those optimum points for later or rainy day grocery money. Great deals for $300+ purchases. (Freebies)
We usually get groceries through their click and collect system and I have always found that the staff are kind, friendly, and super helpful. The prices for product is quite reasonable as well, especially when you consider their points system.
Loads of parking and pretty good to have stocked items when sales are on.
I used to work there overnights. There is a grocery manager who just kept torturing me and my friend no reason. I used to love there. But from the day forward, noooooooo. Management needs to take action for that
Great selection, decent prices. Fast efficient service. Think I'll change shopping venues.
Wonderful staff at the self check-out! Very helpful, yet respectful.
The environment is alright. The stores clean. I enjoyed my experience. Just need to be careful when presenting the meat products. I seen some breakfast sausages that were out of their prime. They were grey and discolored. Be careful, someone can get really sick. Not to mention cross-contamination.
Real Canadian Superstore is one of my favs because 1) their produce is always fresh, 2) they have makeup and baby items for decent prices, and 3) checkout is generally quick. I rated 4 out of 5 because I never have loonies for carts because I use my loonies for laundry (not their fault) but also because they are always low on meat!! I can't shop in the morning, so by the time I get to the store there is a poor selection of meats. Other than that, Real Canadian Superstore is one of my top 3 grocers
this real canadiaN SUPPER Store is well located . big wide open for you to find most of thing you want for coking , a lot of fresh producs , but it is sometiem very difficuitl to finf helpf
It's actually a Wholesale Supercentre so some sale items are not always available.
Used the pick up, works really well in general.
It's awesome place for shopping. You find almost everything which you need in daily life.
Crazy pricing. All tills are open. I go in the early morning. Fully stocked and clean. Bored staff. Good variety in the bakery and international foods.
I love the thinly sliced meat for hotpot. It's been a while since I saw them in your store though...
The Real Canadian Superstore has very nice staff and excellent choices of Items
The staff is friendly and very helpful wish they had more staff on in different departments. The meat department is really hard to find someone
One of the better Superstores out there, definitely hiring a lot better employees than other places, much nicer cliental, and the layout even is structurally more sound. Solid location, always enjoy coming here.
Seems to me like this is one of the finest establishments here within the city in regards to the shoppingest moments for shopping. Not the type of place you would go if you needed to buy fireworks or supplies to build a lakefront cabin in the woods. Not only that but I'm pretty sure someone stole all the copper from there so you can't even plumb the place if you did. That would freaking suck. Right?
Usually well stocked, and staff are typically kind. Not much floor staff around to assist if you are looking for one item specifically, but good for day to day shopping.
Awesome deals. Great selection. Lots of cashier's so rarely a wait. Love Joe Fresh clothing and 50% off food & plants.
I tend to shop when there are a lot of people there. It gets crowded and slows everything down. Frankly my time tends to permit me only to shop during peak hours. Great prices are to blame ????
Great shop to shop.
Always a huge selection of just about anything you are looking for. The in-store pre-made meals are usually a fantastic deal when compare to buying all of the ingredients and doing it your self.
Its a good store. Helpful staff!
Seems to be busy all the time, but they have great prices and an amazing selection especially for those hard to find foreign foods. They have an "order online and pick up in store" option now which is ideal for those who do not want to go to these busy supermarkets.
Would be 5 stars but when I go alone and it's busy I get panic attacks trying to an my stuff properly.bagged threw checkout. With they'd have bag helpers on days like that. I generally don't go alone unless I have to.
Great store, friendly staff, covid compliant. Sometimes there's a line, but it moves decently.
They've got a great selection of real Canadian products, highly recommend to a friend family member or a stranger even!
A definite go-to for all our groceries. Wide selection. Excellent options for sandwich meat and seafood.
Do not, under any circumstances order online for pickup. They charge you for the wrong things at triple the cost and give you all rotten fruit. When you try to talk to customer service noone answers.
Well run store.
Love this store
Online Pickup orders have improved, but not by much. You used to get your confirmation email, and then sit in the parking lot for an hour waiting for your order. Which sucked. Now, no matter how far in advance you order, and what time slot you specifically reserve...it seems that every single time you get a call saying they are "running behind" and not to come at your scheduled time, instead wait for the confirmation email. Sometimes, this email comes the following day. If you can't accommodate the number of reservations your system allows...then reduce the number of reservations it will take. I would rather have a website tell me that their reservations are full, than to plan my day around something I reserved, and then have to figure out how to pick it up at a completely random and different time.
Always like this store glad it's not any bigger cause they rent me a electric cart
One-stop shopping with good prices. Even booked an eye exam on my last trip. The only downside is that the produce is never the freshest.
Great prices, great selection. But bag your own groceries. And I'd suggest bringing your own reusable bags. The prices cant be matched though. The no name brand is super cheap.
Had all the items we were looking for. The cashier was quite pleasant.
Great selection of ethnic food items abd one of the better meat sections
It can get really busy but I feel like the line moves faster here than at walmart. They have more to offer as well. I much prefer superstore over walmart any day.
Great place to do the family shopping, well stocked. But very busy usually. Love the sushi, made fresh daily! And the “free” gift when you spend $250 or more is always useful.
Presidents choice brands available only here.great deals
Had the best customer service from Pamela the cashier. Very helpful and pleasant.
Good place to shop for grocery needs and most home needs
Customer service at this location is severely lacking but selection is abundant and prices are average.
It's a great place to shop.
All lines open today so fast to get groceries and go Prefer to shop personally install using the online purchases. I rather pick me own fruit and vegetables.
Sure it's good for others but I don't know my way around the store so it takes me forever..also don't appreciate bagging my own groceries when I'm paying 5¢ a bag. Just my opinion but I do expect the worker to do their job. Prefer Save-On where things are laid out so much easier and clerks are always courteous.
Mobile store is the best... Great service and friendly!!!
Has the good cheese buns, alright prices and they offer cash back on debit transactions. I like steering clear of the automated self purchasing machines.
You would find a lots of international items you would not find anywhere in medicine hat here. Price difference is huge compared to all other grocery stores selling high price. Might be a great idea installing more self check outs as most of the times, not enough staffs at the till
Great selection of groceries, and have a dedicated Asian food aisle. Store hours is long enough to get groceries in late night. Online shopping for this store is available, and you can get your order at the closest parking spot by the store.
Great store overall. Prices are good, but lack of stock on demand has to improve.
Good store.lots of asian and east indian grocery stuff there nowhere else in nanaimo.went there few times cashiers are always smiles.good collection of food and almost everything
It is a big store with a good selection
Its affordable & easy on pocket. Even Indian products are available here which are not heavy on pocket . Liked it
I find everything I need here and usually some really good deals. I even forgot my wallet last time and the customer service held my groceries for me so I could run home. They are very helpful.
I like that there is an organic section. I don't like having to hunt organic options down in other stores. This is a huge time saver for us. However, we still get most of our groceries from our local health food store.
Cheap lots of selection of things to shopp for, only wish would do count like No frills does with people
Beside buying groceries, there is a walking clinic inside and the staffs are friendly, professional, and helpful.
Awesome Store . . Don't know why I ever stopped shopping here !!
Awesome place to shop
Busy place and has variant grocery items as well as international foods.
Mask are mandatory. A bit busy as i think more shoppers are like me, try to shop at mask mandatory stores. Hear me Save-on. You have lost my business for now.
Just about the only Store with the best meat and the best fresh produce unfortunately it also has the highest prices but you pay for what you get.
Some of the best prices on seafood and quality meat at a great price. Wish there is one in Ladner BC not that awful FreshCo
Typical superstore, prices are decent, fairly clean, friendly staff
Always too busy, always under stocked. If it wasn’t for the prices of some of their items I’d never go there!
They are horrible .first it filthy and the service is terrible
Pretty clean and always good deals love their PC Optimum card for points.
Not sure about the rave reviews on here. Not my experience at all. Homeless drug addicts roaming the parking lots on both days I went there. I saw 6 police cars rushing to the Superstore gas station (now renamed Mobil) when I first arrived.Must have been a robbery going on.Guys begging for money outside the store. Inside the store looks like any other Superstore, except not as clean. The garbage cans inside are filthy. Some of the produce looked like it was on its last legs. Staff was very nice though, and they work hard.
Super store is awesome , a person can afford good quality food here . Store is clean and organized , sales are often , they do not gauge the people , for some are still having hard times because of COVID.
Tons of great deals. And great customer service.
Because sometime ago, I was treated extremely bad by customer service and the pharmacy. I was left in tears and even though management said they would contact me, after dealing with the abuse, he never did. After giving them 2 or 3 messages, with no reply, I then contacted complaints, I had to explain my story several times to different people, over several phone calls, each time being told how sorry they were and that they would contact me, they never did. I used to shop here all the time, but after such horrific treatment towards myself and my children, I only go maybe once or twice a year when I absolutely need something from that specific store. Otherwise I stopped going years ago after such horrific abuse by both customer service and pharmacy. I share my story every time someone talks about the Superstore. It is unforgivable at such blatant disregard. What shocks me most is how many times I tried to contact and getting no replies to address the abuse of both myself and my children.
Nice display but they want you to buy two or more yo get the better price. I only want the one but st the better price.
Good selection fair pricing. Superstore is doing everything right for customer safety. No reusable bags allowed in. On customer out one customer in. With clear markings on check out stations. And constantly cleaning contact surfaces
Great staff. Customer service good as well. You can get almost anything you need in a bind.
ONLY DEAL WITH CHRIS IN THE MOBILE SHOP. DO NOT DEAL WITH A GIRL NAMED "SWEET". My spouse changed our phone plan to upgrade. We were given the run around when we went in to look. As we were leaving Sweet only then decided to tell us a deal was happening the next month. We gave the benefit of the doubt and told her to call us. So a month later she called and told us to come in because she had the phones we requested. When we arrived she had already sold the phone I requested and told me she would order a new one. She wouldn't let the nice gentleman Chris help us at all. Then she told me the phone was completely sold out in the country. So I settled for the next one. She promised it would be there in 2 days. It was almost 4 days and I called to ask about it, letting Sweet know I wasn't available until the following weekend. I ended up canceling because she refused to price match Wal-Mart's deal. So I went in to get a cover and case for mine and my spouse's phones and got NOTHING but glares and attitude from her. THANK GOD Chris was there to help me. He was nothing but accommodating, polite and apologetic. So thank you CHRIS for not giving trash customer service like you coworker Sweet. I will only deal with you from now on, if we ever decide to return. I'm sorry you have to work with such a toxic person sir, because your services are the definition of phenomenal.
Can't find what you're looking for? Ask an employee and they'll gladly help you find it or ask a fellow coworker that works in that department to show you where it is.
Excellent selection, great prices, need 1in port Alberni
I like the sushi and the vegetable selection
Love the wider lanes
Found what I needed prices are ok
Best produce and meat. A little more pricey but worth it for the freshness of food and cleanliness of store. Nice big store with lots of selection.
always low on PC ice cream. very busy but checkout girl was awesome was worth it.
I love just going for a "quick little" look in here with my wife. With gyms closing I have to get creative. Start by finding a 20lbs bag of potatoes for $6! Now lug this up and down the isles while your wife takes you from toiletries clean across the store to the bakery, then back to housewares. You better go up and down each of the isles looking for random things like pineapple chunks for good measure. Good job, your "quick little" look just helped you burn 1500 calories.
Won't go there anymore since you have to wear a mask now.
Pretty good superstore. Tons of parking, prices are always good here. I've never had a super long line up here.
Second time seeing Will, the kid at the self checkout. Excellent customer service - smart, polite and extremely patient. Store is lucky to have him!
No one ever to help out. Shelves empty.
Great prices. Get the pc credit card and get tons of free groceries. Click and collects saves Sooo much time
This is for my friend but that female brown haired security guard ALWAYS follows my friend around. Is this racial profiling or something? It's really annoying. Tell her to knock it off and follow the people who actually look sketchy. This is non-sense now. If not hire a new security guard. We're both tired of this. Both professional workers downtown making probably 4 to 5x her salary. Get that lady some training!
Went to buy an electric shaver only to find empty shelves and many products out of stock.
I went in to pick up a prescription. Found the girl behind the counter at the pharmacy to be less than impressionable. But I've come to expect this when going to super store.
Friendly, helpful staff. Lots of choice. Super clean.
Terrible at Scanning Code of practice. Purchased 30 items today for a total of $180 and was overcharged on 4 items totalling $14.00 or 8%. Not the first time either. Why are we never undercharged? Do better RCS and fix your labelling. Will definitely be switching to a competitor. Went back today with the reciept and the items were still tagged wrong yet they refused to honour the scanning Code of practice.
Always lots of selection and great prices
well now was in a rat maze today couldnt find wgat i needed everything has changed need a map now to navaget the store
Too numerous to report. Tired of poor quality US fruits and vegetables, congested in aisle in front of cash, noisy PA system constantly, staff know very little, fresh seafood is rotten needs separate entrance and exit so its not like fish struggling upsteam...l rarely go.
It is good You can get good stuff.
Very good price and lots of halal options
Great selection of food
Ordering online for pickup is always an adventure.
This post is in no way a reflection of the Superstore itself. This is however in regards to the gas bar in the parking lot. I prepaid for a small amount of gas at one of the pumps with my debit card. Transaction was approved, lifted nozzel and pushed regular grade gas,put nozzle in my car turned to look at pump and it had already charged 11¢ off my purchase. I went in to ask the clerk why? He proceeds to storm out to the pump and pump the remaining amount of my purchase. He then says it's fine what are you talking about . I explain to him, he throws ¢25 at me ,there you go happy now..... If this gas bar does the same thing to all customers ,it adds up to alot of free money to them. Pay attention to the pumps people...¢11 may not sound like much but if you multiple that by say 150 customers ( just a random # for example) that adds up to 16.50 per day at 115.50 at the end of the week which in turn results in $462 per month and end result just under $5600 per year. Tax free in Their pocket out of ours. I think we can all agree this is a form of theft and we already pay enough for living in B.C. ☹️☹️☹️☹️
I was in line today and someone just walk up to the door wait for the door to open they walked without waiting in line like everyone else not fair
Stinky rotten food smell every time, clinic in store , clinic makes customers Wonder around the store instead of wait in waiting room or there car so sick kids coughing ,not wearing masks neither was parents of clearly sick child , if they had there own seperate entrance it would be different , also they treat clinic customers like thieves, there is no way out but past tills or self checkout and if u only seems doc and didn't buy a prescription there hostile twords you leaving without purchase
Friendly staff and managers..
Have been shopping here for years. Lately the quality of produce has gone down hill rapidly. Nets of citrus and tomatoes typically have at least one piece already rotten. Took me double the time to find my groceries as they are reorganizing the store and signs are not accurate. I'm past the age of scavenger hunts.
Prices are rather high. I am able to get more deals elsewhere. I only shop at the superstore for a few things.
This is my 'go to' place when in town. Everything I need at a good price. Love the self checkouts.
I love the online shopping. Makes grocery shopping so much easier for me.
Was very quiet both times I went in. The cashiers were all friendly. Store was very well stocked...I usually avoid such a large store....but smaller stores do not carry the odd items like kosher salt.
This store is gouging. The price is different than other stores. Difference is 7 dollars on a 40 dollar item.
Not the greatest experience today unfortunately. I understand that they get busy however when a person is in the business of customer service, attitude is everything however everyone has an off day once in a while.
Trying to find items in this store is very difficult, the staff even has problems.
CLICK AND COLLECT WARNING!!! MAKE SURE TO CHECK GROCERIES AND RECEIPT IF ORDERING CLICK AND COLLECT!! Last week I was charged for 16 items (over $50 in groceries) that I never received. This week as well I was charged for items that were not delivered. Sadly I’ve been ordering click and collect for months and never checked my receipts prior to this. Can’t help but wonder how much I’ve been ripped off.
Fast friendly service. Good prices. Yummy bakery
Best place ever. Super friendly staff and exceptional SUSHI ????
Great place for international foods. Staff are very friendly. Pharamcy has very friendly staff too
Proud to support Canadian stores like Superstore. I just wish Superstore supported Canada and other countries less than the U.S. Plus the manager needs to care more about customers who call with a question. Instead of sluffing them off if he doesn't know if they carry a certain item then LOOK! That's pitiful for a MANAGER
It is always great and fresh products as usual
Straight trash but good banking
Cashier was very friendly!
Clean and fairly easy to navigate, has a wide selection of products and great prices.
Lots of variety and decent prices
Variety of foods and it is great place to find anything you can not find in any other store
Busy, busy with holiday season. Always happy with holiday baking whether making myself, great supply or buying premade.
Good product and lots of on sale stuff they have
This Is a normal superstore there is nothing wrong with it, while I have spent 3 months in grande Prairie I have done all my shopping at this location, staff were good, parking very accessible no complaints at all great place to do your day to day shopping
I COMPLETELY agree with Kismet Caffet!! My husband and I had almost the exact same conversation and experience with staff and the manager, it really is shameful when the mandatory mask sign means absolutely nothing!!
My favorite grocery store - sometimes more expensive but the selection is amazing and there are always lots of sales. ????
This place has so much!! Ready made foods,clothing fresh bread and fruit. I will make this place an hibitual stopping place
They (real canadian superstore) need to focus on quality not high prices.
Decent prices, good selection. Large store that can be overwhelming. At times checkout tils are not efficiently being utilized.
Prices are also lowest but seems like everytime i walk in the store has been rearranged
Walk in clinic is the best one in town hands down, great staff friendly and helpful! Dr are attentive and willing to spend the time with you to help you out.
It was good
Really cheap hard to find spices, helpful friendly staff!
Love this place always good deals and freash food
horribly run store the manager is not good at his job no accountability worst click and collect ever orders are always wrong items missing staff is very rude .. we no longer shop here.. Update: Haven't shopped here in nearly 7 months: We gave them a chance after 7 months nothing has changed. Rotten Food, Items that expiry the next day (without being asked if that's okay like other locations), Expired Cheese with mould From October 1 (order done today October 12) clearly this continues to be a mismanaged store and Ian Patterson is clearly awful at his job as he still has no concept of how to run a large store. He needs to be fired.
Today for Black Friday I purchased a 65 inch tv for $429 no tax and a Turkey for a bonus at the Peterborough store and the TV wouldn't fit in my car so the store manager Ryan offered to deliver it to my home at no charge! Thanks so much Ryan, , you certainly out of your way to help your customers!
Always a vast selection. We were in for a quick pickup and thru the Cash registers quickly.
Too many shelves are empty and prices are too high, especially for bread! Can't seem to find anyone for customer service and when you do, they don't know anything. Very frustrating!!!
I cannot even feel safe when leaving the store with the people inside the store at the exit who panhandle, sit to charge their phones and sleep on the floor.
This place needs to train the employees on how to be respectful towards customers.. this was the only grocery store I ever shopped at.. permanently lost my business
Have whats needed ..awesome cellphone kiosk
My go to grocery store. No need to shop specials at other grocery stores. Real Canadian price matches all the other stores. I just walk up and down every aisle once a week looking for yellow price lables (specials). I got a PC Financial debit card and a FREE PC Plus card. I buy all my gas at Real Canadian using both cards and I get 7¢ per litre in FREE groceries. I pay for all my groceries using the A PC debit card and collect more points. I also use their APP and collect points on things I normally buy. The result? In 2016 I got over $800 in FREE groceries. See why this is my go to grocery store?
Great selection, not too busy. Good prices.
Optical department was closed. Had what I was looking for but not able to buy. Amazon had 5 for the same price, guess where I purchased!
Call & collect is fantastic! Best options for mom's with little ones or anyone who doesn't enjoy shopping. Fast & incredibly convenient
I like Superstore for the convenience of a one stop shop. Their prices are quite competitive and if you bring in an advertised price from another competitor they'll match it. We shop there weekly, so we easily spend $10,000 a year there. One thing that irks me though is that some items aren't priced. For instance recently there was a large display in the produce section, but no price. I asked the clerk what the price was and he didn't know (???) but he directed me to one of their many scanners, a couple of hundred feet away and an aisle over. The scanner didn't work. And it didn't work the next week or for some time after that. And you would think that if the store has so many priceless (ahem) items and so many scanners for said items that they would have an area by the scanners for the rejects. Not so. So the money spent to hire an employee to restock rejected unpriced items left around the store could be spent to price said items and save customers the time and grief in the first place. We've reached the point where we just ignore items that aren't priced, and buy them elsewhere.
This store does not enforce the health regulations regarding mask wearing. Don't shop here, you are at risk of catching Covid and bringing it home to your family.
Was wanting to use the self check out, as they are usually quicker but no option for cash from the cashier that helps them out was a disappointment....so then went to a regular til and got a very rude cashier, not a pleasant experience
I think the people that pick out the food for my pickup orders do a great job. They always seem to pick good products, it is not all bruised or old stuff they are try to move out the door. The price is very affordable. So thank you for all your efforts
Delivery order was delayed 3 times and when it did it arrive it was simply left outside the door in the heat, delivery person couldn't even bother to knock to let me know it was there. Absolutely appalling.
They have good prices but there is always too many shoppers
Our Nanaimo superstore is awesome. Staff is always helpful. Deals are good.
Excellent stock. Clean store. Great prices. I don't go more often as I shop by myself and am a bit slow bagging but otherwise great place to grocery shop
Pretty good selection of products but not always available
mandatory mask BS get real I've been a customer for over 20 years (you people) will never get my business again #dontshopsuperstore I have a medical disability and was denied entry... Going to #FRESHCO across the street from now on.
Most of the floor staff seem clueless about wgere to find things in the store, it almost always looks like they are in the middle of putting something away and just went home. Not my favorite store by any stretch
Merchandise clearly displayed and organized. Helpful and friendly staff! Let along the big bonus of all ethnic food selections!
Best quality save money on shopping
Good selection of products and good prices. Need more enforcement of covid-19 guidelines.
Usually a pretty busy place but there is always a lot of tills open to accommodate!
This store is really good about asking people to wear masks and they leave room to make it possible to social distance. The cashier's are always friendly and helpful. Never feel rushed as I bag my groceries.
Produce was displayed very nicely and fresh. Had products that I have trouble finding in other stores.
Was as expected... 50-50.... Lol... We have the young vibrant staff who still enjoy their jobs, aaannnndddd of course the opposite.
It's been years since I've been to this store and it still is horrible. The pc "express" is not express, you'll wait at least 20 mins in the car. The customer service ladies need a lesson in customer service. Instead of just talking to they're visiting friends. Too ironic that the friends name was Karen. The people on pc express also need a lesson in customer service and listening skills you need to train your people better I'm done with this store and will be using foodland and voila. The red head young woman in the express is downright rude
I think the staff do a great job!!! Great service every time!
Great place to shop for food with resable prices
Peterborough has better neighbourhood food security than some of the larger cities that I've lived in, having a Nofrills and a FreshCo in the downtown area plus the smaller Food Shop on Water is a readily available source of fruit and veges at a reasonable cost.
Very good. Every thing related to grocery were available.
Extremely rude customer service when it comes to Flash Food pickup. Treat you like a dog that gets the scraps. (In comparison to other stores)
Real Canadian Liquor Store. Cashier s are not trained on gift cards. Latest visit, insisted I should know exact balance as he did not know how to check. With bad attitude . He has not been at store very long. Visit before ,new cashier forgot to swipe Optimum card. Did not know how to void . As store full I left. Regular staff are great ,very pleasant and helpful. New staff need better training.
Good store to shop in. Products are generally good and the price is right. Spacious and clean. Staff are friendly.
I like that you make extra money from shopping here and it's a quick place to grab grub if your in a hurry.
It's real. It's Canadian. It's a Superstore. 'nuff said.
Massive store lots of bulk larger sizes. Not too much organic.
Everything I need have in superstore.
Bright clean store
Always lots of stock and helpful staff ( especially on the weekends).
Found what I was looking for really fast. Wasn't waiting in long lines, was in and out before you know it! Friendly staff! Thank you
One of your employees at the salad bar named Rahila was very rude
Great prices, great selection of products. Produce is usually in good shape and they aren't out of stock of items too often.
Large supermarket. Has pharmacy, optical bottle shop and mobile phone stores
Huge store with everything you could want. Love the mandatory masks and efforts at keeping things sanitized.
One of my favorite stores. Huge variety, fresh foods. Tassimo pods still available. Lots of Keurig stuff available. One of the few places that Lean Cuts canned dog food is still available. Everything I need and more. Mobile scooters available instore. And PC Points!!! I hate self checkouts, but there is a lot of staff at the registers, so I go there. Could use extra staff in the aisles, but those available have been friendly and helpful. Good sales too!
Good variety of goods. Fresh produce most of the time. Can get frozen produce at times then when you get it home it goes bad in a day or 2
Poor customer service at pharmacy
Pick up service is convienient however the deals r never offered and you never get what u order
Love this place and the employees are great.
Large store with good product selection. Glad they have right prices on each product now.
Very long line up at check out. Not good for older people.
Great prices and food selection! Staff usually aren't the nicest and bagging your own groceries is a pain.
The best game in town in Midland. Great produce and selection. Friendly staff
Good place. Friendly people.
This location is always busy. Decent selection of goods on most days. I try to avoid this place on weekends.
The points really add up
Very good store if you're buying in bulk prices were pretty fair just about all the tills were opened very fast to get in and out
They have almost everything you need. Staff are friendly and efficient, aisles are clean and well stocked and produce is fresh.
It's a grocery store.. they sell groceries. Their bakery is mediocre at best. Their prices are hard to beat. Their chicken is super gnarly tho, we dont buy chicken here anymore.
Service is not great but fairly good prices
In the old days when you used self check out there were shopping bags at the check out for $.05 ea. They have now removed the bags and a staff member approaches you and asks if you need a bag. If you agree, they add $.05 to your bill. So.......I am doing my own work checking out my groceries but you are so cheap you want to make sure I hand over my nickel for your $.05 bag. That sounds like you have the accountant running the business. Even Walmart doesn’t do that. Talk about cheap!!!!
So disappointed in the decorating of a retirement cake I just picked up too embarrassed to take it into work tomorrow had to take it to another decorator to fix it up
Wonderful place to shop
Love the fresh produce selection. Lots of great options and bulk pricing available.
They need better staff,other than that not bad prices,place to grocery shop..
Good
Great products. Store is clean and organized
Been here for a week for work. Every time I have came into the store it is clean organized and the shelves are stocked.
It's in downtown Red Deer close to where all the rift raft hang out. It a big store and the only Superstore in town.
Awesome store has everything you need and some at prices it is hard for other stores to compete with. Don't come here as often as I should. Enjoy your shop and the staff. Excellent service from my experiences.
Had my quickest visit yesterday! Was very disappointed this store was not screening how many people were going in and out and there was WAY too many people in the location, making social distancing impossible. There was 10 people gathered in the self checkout. They had lines on the floor to distance the carts but they were positioned the wrong way, so you had to walk down along side all these people (within a foot) I did call when I got home as I was concerned. I know my call was pointless as the person I spoke with just argued with me like it was a customer complaint. I would never call and complain about any essential store staying open right now for us! Avoid this store until they start to understand the harm they are causing during this time.
Great place to shop.One place shopping.
I love shopping at our Real Canadian Superstore. The prices are reasonable, the selection is wonderful, and the staff is friendly. On weekends they have every lane open for the most part between 10AM and 6 PM. They provide self-checkouts as an option instead of waiting in line. I love how they have free gifts for spending $250 or in some cases $300. I love my PC Optimum points. Overall, Superstore is where I do 99.9% of my shopping.
You can buy fruit, food, diary products and also they have cloths ( Joe Fresh). I like Superstores. Real Canadian superstore is one of the best place to buy your stuff. Most of them have gas stations.
Every check-out is open on weekends :)
Well stocked
Loved it!
Reasonablly priced food, has self checkout lanes. Recommend being a member of the PC points club to save money on stuff you buy form there. Big store, has clothes, food, household stuff, pharmacy, doctors clinic and an optometrist office inside (I think). Has a gas station outside. Parking lot is busy.
No express check out open and self check out only takes debit or credit. Besides I don't use them anyway. Only had a bag of cheesies. Ended up walking out and leaving the cheesies as there was an issue with the person two people in front of me and I had to catch a bus. Tried to complain through their website and could not find contact information.
Great location! They have everything you could need!
this is a great place to go for shopping , so cocinience and close to my home, only one thing ,sometime i need help to find stuffs and it is quite haRD TO FIND HELP SOMETIME, overall it is goood
We shop at this store a lot . great prises and friendly staff. Its awesome.
Best place to buy groceries and not expensive like aome store
Lots of selections. Fresh vegetables n fruits nice meat selections friendly staff
Has most every item on the grocery list
Great prices and selection. My only complaint is the way they price items. To many errors always overcharging, system needs upgrading
Great deals and can usually find everything you need.
The best location of all the superstores!
Pharmacy is good that's why I was there.
I like the bulk item selection but they need to be more competitive with walmart on some items ..corned beef was almost double the price .
Lots of great ethnic foods to choose from. The precooked foods from the deli are awesome. I really like the sushi from here as well. I live super close to this store and do everything here. Insurance, grocery shopping, I charge my EV here while I'm doing all that. It's a great place. Everything is laid out well. It's basically quartered off. One quarter is the health and clothing, the other is the deli and meats, another is the bakery and dairy, and the first is the produce, right when you walk in the door. Lots of tills and self check outs open. It's usually never too busy and you can get in and out in a reasonable time. Lots of parking but it can be tricky getting out of some of the parking lanes due to high traffic as there is also a fairly busy gas station.
Large inventory of groceries. I like the oriental section. Every time you pass the bakery it just makes you happy. At times its a bit crowded but thats what happens when there is good quality merchandise.
We need this place. Maybe not perfect but the service is always polite and quick
Everything you want for a good price when helpful staff. Ny only issue is the Long lines that are often there. Also the limit of 2 is rather silly in some cases, such as the cola. Otherwise excellent store to shop, helpful employees and that flash foods is epic
I was impressed with how they handled themselves at the beginning of COVID. Lots of sanitizing, well organized at check out, only letting in a certain amount of people to help with social distancing. When the restrictions eased up, they eased up as well. Now with cases going back up again, they need to go back to limiting how many people can come in the store, and manage the line ups for check out like they were before.
The store is clean and bright, most staff are friendly. However, there are A LOT of items that are not priced, and several that are priced wrong. (I.e. the tag is too high. Celery said $3.99, was actually $2.99)
Really chaotic when I went. I was a little surprised to see that there were no arrows to indicate direction in the aisles etc. Staff is really nice but unfortunately it doesn't fully make up for a lack of what has become standard protocol in other stores.
My only complaint is that sometimes the carts aren't inside so you have to hunt them down. Maybe they can get a good cleaning too! Other than that, one of the better places to shop (price wise.)
Need change to get cart. Pack your own purchases. Takes forever to find something.
Friendly staff Lots of choices Great selection Good prices
Easy grocery shop with good prices
I have travelled to third world country’s before that have cleaner bathrooms than here.
Dirty store. There are staff that look filthy and crude, very little effort or care given in their appearance.
Not happy for what i had experience today when the manager said we can’t exchange my refill big 3 gallon of water not unless only from them, i went too many grocery but no problem about exchanging if you have brought your own. Please guys is just a water need refill how come its not possible at least you could fix it.
Never feel good shopping here. The entire vibe and employee morale is so low
I would say that if you had only the option of shopping in one store in this city, this would be it. It has probably (most likely) the best selection of consumer goods in town and as a frugal shopper, I know this place has the best prices in town, consistently. There may be some store in town that may carry more of some specific items and there may be some store in town that has a better price on a certain item, but if you're looking for a one-stop-shop.....this is it.
Terrible time management with pickup. The first time it happened my pick up was ready 5 hours after the pick up time, no one was answering the phone. I called superstore head office and they told me they couldn't get through to the store either. I was ready to let that one go but it's happening again today, they have no idea when it might be ready and can't tell me a time. I booked it a day in advance hoping that would give them enough time. I understand it's busy but if this is happening consistently it's obvious they need to hire more staff for order picking or book fewer people per hour.
I love this place. K bye.
Generally love this store but recently strawberries are always mouldy and I purchased sliced ham from the deli on Sunday and by Tuesday it was actually green. Just want to mention this so it can be corrected.
The staff all are very committed to. Ending false flag terra
Busy store. Parking easy .. gas station in same plaza. Overall great
Staff are always very helpful. Cashiers are polite. I always recommend going there to my family that visits.
Top notch selection,everything you need under one roof.Watch prices as they are not the lowest on all things.Staff is not very knowledgeable or helpful. Vast selection of meats although poultry is pricey and ground beef is not very good.
This store has by far some of the worst customer service skills I've ever experienced. Seeing the average age for staff overall is mid 30s you'd expect a higher level of expertise and professionalism. Not the case! …
Great place service is great. Love the set up for clothes home goods and groceries
When you go at the right time its awesome but most times they are sold out of many of the produces i want to pick up. Meat is fairly expensive and the lines are long.
If Loblaws doesn't do something about the service for the PC Express option you will lose business to competitors. I have already heard people complaining about it and have switched to Saveon or othe stores.
Many staff members not wearing masks and no enforcement on mask wearing for customers. Either enforce your own rule or don’t have one at all.
I do shop here but find it hard to find some items I'm used to buying elsewhere
Very clean and roomy. Nice selection and decent prices.
Can i just give a shout out to Tracey!? Best cashier ever, she is so friendly and so good at her job.
Good produce, clean store and always help when you need it.
There's certain food we really like so we go regularly.
Easy access and parking. Pharmacy staff are great. Good place to shop.
Prices have gone up significantly over the last 6 months, while quality seems to still low or worse. I've always found their produce "not so fresh", but well priced if you're going to eat it right away, and they've always had some of the best steak (quality & price), but not any more. I'm usually a Save On shopper, but have been trying out Superstore as friends tell me they have better prices, but everything was higher priced than Save On. I bought shelled nuts from Superstore at Christmas & 1/2 way through the bag, wondered why they tasted funny & noticed they expired in August. Save yourself some $$ & get food that lasts longer by shopping smaller chains.
They got everything you need and cheaper!
My favourite canadian store. Fair prices, everyone can afford !
Great staff, great selection. Be prepared to wait. Always 4 or 5 people in the line ups. Management have cut back cashiers to "save money" so you will wait. Life in 2018, compromise staff, compromise customers, so corporate can squeeze out a few more pennies from daily operation. Customer service is always an adventure. I go there for stamps and there is often a screwball there returning a $1.10 item and creating a line up. Last week a woman had a tantrum because she found cheese that was incorrectly priced. When the store refused to give it to her for free she had a meltdown. A 50 year old woman! She demanded a manager so I just walked out rather than wait for 15 minutes. Another fun one was a lady who asked customer service to go find mayonnaise with the "best" best before date. Sadly, they can't tell her to take a hike and we had to wait 10 minutes while an employee went through mayonnaise jars. Customers need to be told, and we all know what. The poor workers.
Always good selection and prices. Friendly staff but its a little too busy for my liking to be my regular stop. Also, the new layout will take some adjusting for me but love how wide the aisles seem now.
Great selection! O.K. pricing. Unreasonable congestion in many isles.
Why is there only 1 toilet in the men's bathroom il never understand smarten up super store !
Meat clerk on lunch...are you kidding me ? How much time am I supposed to be there ? Get more staff !! Making enormous profits each year but cutting down on staff that’s typical Weston..
we don't have a real canadain super store in Barrie and wish we did they have great deals and friendly staff and there sales products are always there thank super store
Consistently great quality produce as well as competitively priced packaged goods make superstore a definite go-to year round. Spot sales and their points program reward shoppers for spending money there, meaning every trip is worth it.
Really good food products. If Costco is #1 stop, this is #2 stop. Especially for fruits and veggies.
Rusty shopping carts available to shoppers. One dollar deposit and may include refuse from previous customers. Milk and meats is well positioned away from checkout at end of store. HANDY HINT ; Say f you can't find something, there may be a store product location sheet hanging at the beginning of the aisles to further confuse you. I was after fresh cilantro, the store had none today.... Saturday!
Did you know i saw someone walking around the store with no mask. I asked how they got in, They said "my button" - Im exempted!. They allow ppl in that have a NOT APPROVED by Government "you are exempted" buttons. Seriously!! Buttons(my kid can make those) The buttons are FAKE and not APPROVED!!! This was the only grocery store that had decent guidelines and setup compared to other stores. (Which brings up, why you are no longer forcing ppl to sanitize? On the way in. The door attendant does nothing but stand there)
I love shopping at Superstore, prices are amazing, product is great, customer service is spectacular. One thing I do wish I'd that they brought back the Okanagan Soya Parmesan cheese, and supplied some of the others, not just mozzarella and cheddar.
This store has it all and it's so big
I do online shopping at this site. Very pleased with the service and with the Covid precautions taken.
Always helpful, PC Express is definitely a great addition to their customer service offerings.
Nice place most people at work there are happy now there's only one complaint I got is having to stand in the lineup if you need one of their carts right on carts to get the key like every other competition others has carts which require no key to operate I don't know what you're worried about but come on now it's pretty obvious that the management there does not require them getting a cart from your store cuz if it did they'd be no keys requirement to get one of their carts just like the competition does okay thank you have a good one jude
Open til 11pm. Friendly helpful people. Produce department could be better: Sometimes the price tags don't match(prices for items not displayed/no price for items that are). Yesterday, the ENTIRE bin of mini watermelons were SQUISHY & I could barely find a decent corn cob in the entire bunch(all smashed &/or rotten spots)-granted, the corn IS discounted.
It's a typical Superstore, everything you need for groceries, decent clothes and home sections. They compete on price, so you pay less for a lot of things but sacrifice service and aesthetics.
Love the shopping online and then picking up my order later in the day.
Better then average super markets
The worst Superstore of all. In addition to having staff testing positive for covid , they have some really degenerate customers (not all just some but more than the usual number) and management types. Avoid at all costs.
Great prices, but lots of floor walkers who follow anyone without a crew cut
Nice
Great place and great prices
Usually a good stop . The meat offerings are not as wide and great as Wal-Mart.. in sense of quality and size.
More than an hour before closing and the attendant at the deli counter refused to serve my husband saying that the deli closes early...
There is a wide selection of produce and groceries. The aisles are wide enough to accommodate shoppers.
They treat their staff horribly so with that said I don't like shopping there..
Masks and distancing are "Mandatory", but the management has decided to not monitor or enforce the policy. Compliance is poor, significantly worse than in competing local grocery stores. This is reprehensible, given that the store is advertising based on the mandatory policy. For shame.
Their online ordering is non existent. Every time I go there to pick up a prescription it is not ready. Fed up. Transferring my account to another pharmacy.
I find it very dirty and under maintained. The freezer section usually have dirt cart in the middle. To you guys transport food with those??? If so, I am hesitant to return. Bath rooms are untidy, and usually have a smell. Although with that being said I do usually have good customer service when there, depends on the day
Huge selection but I'd be careful with any produce that is on sale.
I do most my weekly grocery shoping there. Good price to quality ratio but it's not the best place for quick shoping.
No more lineups and the produce really improved.Please let shop without having to use a loonie for a cart, like Save On figured out, we don't want roadblocks when we shop
Was able to get what I needed to quickly
The shopping centre is quite busy unless you go first thing in the a.m. or later in the p.m. I prefer shorter lineups. It has all the items needed for your household at reasonable prices.
Real Canadian Superstore is my favourite store.I have been buying things from here for many, many years. I will continue to support this shop. I am willing to encourage them to do better. I often recommend their products to my friends or customers because I am a small business owner. I like to buy a lot of things here. I know a lot of products and prices. There are many very good products at reasonable prices. Especially during festivals, they always launch a lot of special products for customers to choose from. Thank you very much for the existence of this store. My small store has been growing with this big store. Hope your business is more prosperous. But there are a few suggestions: One: Is it possible to provide a discount card to provide better wholesale prices for customers with large purchases, so that small owners like us can buy all the products here in one stop Two: Is it possible to offer more Asian food, because there are more and more Asians in Nanaimo, and the current product range is far from satisfying their market. I can help you choose, if you need it, I have experience. Three: Is it possible to offer malt vinegar in large barrels? Thank you very much, and wish you a prosperous business and a happy new year.
Best place to buy groceries resonble prices.
I live 2 hours out of Kamloops and come here for a big shop about once month. The prices are what I come for. But the service has went seriously downhill. I used click and collect last time. I always get out to help load but with covid I was told not to. I have a lifted truck the box sits about 5 ft high. When my groceries were loaded they were literally thrown over the sides. Lots not in bags. I had squished breads and vegetables, as well as opened squished cream and other boxes. I didn't have time to go in for customer support. I pulled out of the click and collect parking to fix their loading job and took pictures while I did so. Wrote superstore about 3 weeks ago with no response. Will NEVER use click and collect again and am not so sure I will come back for another shop at all. Time to find a new store
Recent changes to self checkout are a joke and staff belittle you for not getting it. No thanks. Also, having to buy multiples to get the price is a no go.
Friendly staff and very helpful. Their selections of fresh fruits and vegetables is good. Washrooms are nice and clean. It also has a large parking lot.
Lots of variety, large store, almost need a map
Was great but now it has some terrible bigoted staff. Friday July 26th 2019 around 7pm at the self checkout stations the associate implemented on us how many green bags we can use and walked away, very rude and very unprofessional, i spoke to the supervisor she told me she will talk to her. No thanks.
Excellent customer service. Even if you call in to make sure they have something they will go check for you and tell you their options. Very friendly. Has more products then other stores of the same type
It was clean and the service was good. ????????❤❤
I realize these are trying times at grocery stores, but as a general rule, if I have to wait longer in line than it took me to get my groceries i simply leave them there and go somewhere else. Most of the time this occurs (as it did today) is people not following the item limits for Express / self checkouts. If there are numerous customers in the Express line with full carts I simply leave. Why are these item limits never enforced? This has occurred many times in the past at this location, which is why I seldom go here anymore.
Curbside pickup is so convenient these days, and the process is pretty efficient, and the "shoppers" have been very friendly (for the most part). Unfortunately, order picking and billing isn't always accurate, so need to double-check everything against the receipt, to make sure you didn't get charged for something you didn't get - or that you didn't get more than what you were charged for (yes, that has happened as well, and yes, I reported it as well). Items get cancelled, which seems to be especially true for items on sale. Sometimes they don't read the qty right, so you get 1, even if you ordered a multiple. Finally, I've gotten quite a few dented cans - not just with a little ding, but severely dented. So it can be a bit frustrating, but I'll keep using this service for the convenience.
Love the Optimum points. Meat was pretty expensive this last shop.
I was in Superstore Medicine Hat yesterday morning and was faced with at least 15 unmasked patrons. This is the law...why are you not monitoring?
Same as any other superstore, good store
Decent produce selection, good pricing, great seafood selection
I enjoy shopping at the Superstore because of the selection and the value and the points card. I don't have to go from store to store. Usually I can find everything there. Except one item. Red Deer currently (for almost a year now) has a pilot program whereby residents in certain neighbourhoods have to recycle food scraps, cardboard, glass, etc. With the "Green" bin comes a kitchen bin for all the scraps. Glad makes a compostable bag for these bins which our superstore in Red Deer does not sell. Can we get these at our Red Deer store please. That way I am not having to go to another store in town that carries this product!
Great social distancing and good quality food
A cheap place for a propane cylinder replacement. Just remember to check the date on the neck of the new bottle as it's only good for 10 years. The one I bought here last year I couldn't get refilled this year cuz it was outdated.
Very clean, plenty of stock, easy to navigate
Love it. So many good deals, fresh produce, and prepared food for fair price. And lots if goodies you won't find elsewhere
Staff where not helpful ,shelves where empty ,meat in coolers where warm
Go there a few times a week.
We are in the midst of a global pandemic. No masks are being worn by cash register attendants. The belts are not being sanitized after each use. The cash register attendant wiped his face, hair, and neck with his hands and then proceeded to check our groceries without washing or sanitizing his hands. This would be unsanitary even if it were not a global pandemic, but at this point it is just unsafe.
They have every thing you need at great prices..
My first time in the business. Did not make a purchase (was accompanying a relative). Will return at some future time when visiting Prince George to see how pricing and selection compares to nearby Costco.
Great prices! Friendly service
Great selection, affordable prices and the PC points are a win win with free groceries you earn at every purchase!
Clean store, friendly staff, good fresh produce. Floor plan laid out well.
I updated my prescription glasses at the Langley superstore optical department and I was really impressed with the price and customer service I received from the gentleman there. Will definitely go back!
It's a big store lots of diffrent things in there I guess you could say it's a all in one store you name it the have it
I can usually find what I need at superstore and appreciate the points card.
Superstore Red Deer has to be the worst Superstore we have ever been to! The bathroom is always disgusting! I have even mention to customer service. They always say management is on it. The store is looking run down/dirty and always find empty shelves. As well rude service from customer service. Last time we were the we spent the $250 for the free gift of dishware. After purchasing our items we went to the customer service to get it and came to find out there was no more. At the very least they could have put a sign on the instore advertisement saying no more. What we received was some cheap plastic use one time dishes. Not impressed! We asked if we could rain check or somehow come back for the next weeks item. She was rude and said absolutely not. Terrible customer service! Some of us will spend a little extra to get to the $250 mark, if the gift incentive is worth it. Maybe new management is needed?
Big store
I am new to the area and dont know very many people so something like grocery shopping in an unfamiliar place can be stressful, but one of the cashiers, Rheanna was a huge help to me & very kind. will be coming back!
Good deals. Love when my point coincide with my list. Ended up with 20 dollars this haul on my pc points system. Thankful for that.
It's good only large grocery store in Kamloops lol
Super staff, very helpful
It was great, nice and clean, employees were kind and their cash lines were busy but moved quickly!
2 of 13 tolls open on a Monday at 7:15 With reduced hours it closes at 8 so how many people are waiting outside because scheduling can’t be done accordingly
Really good selection and prices ????
Cashier was great, personally I wished they had price match lanes. Sadly I was behind two price matchers, now I'm thrifty by nature. But there's reasons that stores like RCSS prices are higher, fresh seafood, deli, bakery, readymade foods etc. Stores like these have higher overhead than stores like it's sister No Frills.
Clean, organized. Pick and collect had its hiccups. We'll be back for pick and collect. Hopefully they get better.
Pretty normal nothing that cool
This has been my favourite super store so far for pc express!! So very helpful and very very organized! Thank you for being so badass!
Good place to shop
Best prices with great food
Good store although I didn't find what I wanted.
Real Canadian Superstores don't vary too much from place to place. This one is no reception. Clean and wide aisles, well lit store in general, cheap bread, fairly wide selection of grocery and produce, limited selection in terms of "ethnic food", and decent selection for clothes, makeup, home goods, pet supplies, and sorts. No complaints! Fairly typical Real Canadian Superstore. Ample parking in front.
Has good prices and there service is polite and readily done for u
Luv the Superstore, easy to get your shopping done here, convenient parking. support Canadian where you can!!
Clean store friendly staff. And always have what I'm looking for
I rarely shop here. I don't carry coin in my pockets. You need loonies to unlock grocery carts.
A lot of their shelves were bare
Whats going on here? In the last 5-6 months this store has gone down hill! Constantly out of stock bare shelves all over. Perhaps it's time for new management!
Large selection. Busy usually. Most staff are helpful and courteous
Very good
I received a gift card for Christmas for canadian tire and the cashier named Stella scammed my dad. She kept the $50 gift card and gave my dad one that had not been activated. Do not buy gift cards from this location.
Quite often the veggies are sub standard compared to other grocery stores, cashier's are friendly!
Very friendly and fast to get in and out
Great pricing and usually well staffed to deal with rushes. With a membership they have a perk where you're able to order your groceries online and set a pickup time the following day. Saves so much time with a little planning! Highly recommended
Food is always fresh, excellent selection, in house Pharmacy that is well stocked. Employees are eager to help and direct me to items I am having problems finding.
Great food ????????????????
Clean well stocked store with a decent variety of goods at a decent price. Staff encountered were friendly and helpful
Superstore has by far the best gluten free selection of any grocery store I've been to in Red Deer.
Often wait over 40 mins for online grocery pick up due to employees recording the parking lot incorrectly. When they do eventually come out, staff are quite rude
Pick up is easy
Sometimes they have flyer items in stock, sometimes not. You just never know if you will be able to get the items you drive across town for.
Great selection. Always well organized and clean.
Won't do wall Mart so went here
To close the safe injection site for the druggies the store itself is nice if you can get in without hairrsment and your vehicle survives the parking lot....
Shop here over anywhere else for points!
Wide selection of groceries and prepared foods. Great salads. Quality fruit. Competitive pricing.
Always find what I'm looking for. And if I have a issue one of the many people who work there will be more than happy to help. Absolutely 5 out 5 Stars. And they have cheaper cigarettes than most stores in Red Deer
Variety and quick when all registers are open.
Much improved after recent renovations. Love the new butcher counter.
Employees unsure of price match deals. Have purchased offers advertised at either shoppers drug mart or superstore. Sometimes they do this, other times No??? Ridiculous
Welcome to the slowest checkout in the world. Just spent 40 mins at checkout. Will be avoiding superstore from now on
great store with amazing staff. they are always willing to help with anything, great stock and always every till open. there bulk section is impressive, latest trends and seasonal section has great selection.
The store is clean, even the washroom was nicely clean. You have lots of veriaty and the staff is friendly. Proper distancing and safety measures are there too.
Very comfortable environment. They know and try their best to sell what consumers need.
I don’t go in as I frequently see people not wearing face masks entering and exiting the building. I do, however, use their curbside pick up. I have nothing but good things to say about it. Wait times aren’t usually too bad, the staff are friendly and following Covid precautions very well. I will continue to use this service.
All in one shopping, mail, another part of my shopping at this store includes a hot meal and cheese cake from the dairy isles. Then for fresh fruits, veg and a huge variety of them. This store also has the most comfortable and color coordinated clothing and accessories. I am pleasantly surprised each time I visit. It must be one of the busiest supermarkets and yet organized, clean, friendly and I'm at a loss if i don't attend there at least 5 days a week. Great store, great products and great staff. I am hooked! Thank you! I have to add, the pharmacy! The pharmacists are wonderful and helpful. The seem to care more than a lot I have encountered. I don't think I will find another supermarket with all this one has to offer. Don't change a thing, except maybe a lay-away for short term. That would be the icing!
They have a good selection, store is clean and their prices are very competitive.
Great service!!! An a fair bit of variety. Decent prices!!!
Getting the lines to the till was fast good job to the guy who managed that.
I was only in for 2 minutes and out but I found what I needed
Best Store to shop at!! Just moved here and already saved 60,000 PCPlus points in 2 weeks--that's $60 in free groceries! All stuff on sale or at good prices and they follow the things I buy and give extra points too!. AND THEY DO PRICE MATCH! Very competitive with other likewise stores in Penticton. No need to go elsewhere when they are helping my budget!! 4 stars only because not all items listed in flyer are brought in to this store. Wish there was more Organic food so I don't have to go to another store to get organics. Thank you Superstore for having such a wonderful store to shop. Very çlean. Exceptional staff helps out to make shopping easily.
If it ain't there -foodwise - you probably can't afford it. And returns are no problems.
I love Superstore. The Red Deer location is always easy to navigate. The isles are always clear. Sales are great. Perks for PC Members.
I only gave it a 3 star, this store is huge I only went in for 2 items of which they did not have either of them. For a store this big you would have thought they would have had what I was looking for. Swanson beef pies and plain beef sausage made in their store.
Wonderful selection
Despite it being such a large store, with a large variety, I often find it hard to find particular grocery items, and I usually have to go elsewhere to find any obscure items. It would be helpful if there was a way to ask someone or look up an item in order to either find it or see if it’s in stock. There’s very rarely anyone available to ask, so I just end up going to another store. I don’t usually shop there unless I need a PC item.
One stop shopping - great selection, but a few minor pet peeves: 1) Being forced to buy multiple quantities of certain products in order to get discounted prices; 2) Especially during busy periods, the place is a zoo and finding parking can be a challenge. This has been exacerbated with what seems to be an unusually large proportion of "special" spaces, even those placed far away from the store entrance, and the newly introduced pickup service. Most of these spaces remain unoccupied - sometimes even occupied by frustrated drivers who ignore the rules - while the zigzagging search goes on for the rest of us. Direct access from highway 16 would also be very helpful.
Mega large, well designed store with lots of product variety. Price-matches with other local outlets. Pumpernickel bread was great!
Very busy more for bigger families and you have to pack your own groceries
Bought some deli meat that smelled rotten, hadn't even left the parking lot and got my daughter to bring it back for a refund. The customer service clerk was ignorant and rude to my adult daughter, which does not surprise me because anytime I bring something back they treat me the same. Worse customer service desk ever!!!
Went to pick up my Flashfood order...the hamburger I ordered was gone, and that was that...got the Flashfood app to refund my money which takes up to 6 days.. ridiculous!!! Waited for another item while they went to look for it in the back!! Was not impressed with that service at all!!
Great prices, good selection. Quality meats. Friendly helpful staff. Love the PC points.
It's nice to see people are listening to the news regarding panic buying. I went into Super store to buy some meats for my daughter because she out of a job right now' and guess what NO CHICKEN hardly any other meat products. WOW really nice to see and you call yourselves Canadians citizens... I'm so disappointed ???? And it's not the stores fault. It's you and others thinking about yourselfs and no compassion for others who are struggling... THANKS
Good prices, good service and lots of products to select from.
This rating is in regards to the parking lot addicts. I have become so weary of the demands of these addicts to hand over my hard earned money so they can feed an addiction. I have started taking my business elsewhere.
Two weeks ago, i hadnt there a while. I got something woodstiide for craft
Pretty ok
Large selection of goods ????
Looking for paper towels... I guess we're back to hoarding... Grrrrr
I Shop here at least 3 times a week. One is a bigger shop and the other 2 are fill in or forgotten items
I visited the Nanaimo store this morning and heard the rudest treatment of another customer I have ever experienced . The meat manager was loading an empty bunker with an advertised sale item that was out of stock. The woman shopper reached to the bunker to remove an item she had been waiting 15 mins to pick up. She was rudely snapped at twice. I was not impressed with this level of customer service.
Always can find my international food options with reasonable prices.
I'm giving one star just to be able to say this, there self check out has the worst customer service in pa. Coop, save on , Walmart they all have someone who is actually there to help , and paying attention. My last 2 times through self check out I have waited longer then I should have because people weren't paying attention and the one girl was actually on her phone. If u guys can't have a decent employee to actually run the self check out shut it down!!
Expensive but have good quality.
Awesome prices great staff five star
Must admit the store has been cleaner than it used to be with last manager but I was disappointed to see , in this time when most people are concerned about germs and spreading infections last friday to see the two employees bringing in shopping carts , goofing around and spraying the handle of the shopping carts and wiping ( only the top ) with a used wad of towels he took out of his back pocket. He then proceeded to do the same with the next 30 carts or so with the same cloth. Superstore gets a lot more of our business now because they still price match ( Walmart quit doing that a while back ) so now we shop at Superstore a lot more and bring in flyers from other stores . We live in the southeast but why travel to all the different stores when you can do it all in one place.
One of the many great cottage grocery stores.
Always friendly and helpful if help is needed!
Pretty standard visit. Good selection of items, but the store was a mess and it was hard to find someone in the floor if you had questions.
The store has a new layout (Aug 2020) so things are slightly harder to find. However, most items are in stock as usual. Unfortunately so are the loooooong lines. Each time I've been to this store, the wait times was between 15 min and half hour, which is surprising, as none of the other stores I frequent have these types of lines. That's probably why I only come to the Superstore about once every 2 months since COVID-19 started.
When you call the store, and the automated voice comes on with options for the departments, the very second option is "specialty cake orders" I called yesterday on my break, and was on hold for about 5 minutes until someone clearly picked up the phone, and then hung it up... So I called to make an order today, this lady in the bakery department answered, then as I go to ask about the order options, she interrupted me and told me they don't make cakes?? But then say, "oh actually we do, but we just don't put signs or saying on them, you just come in and pick a cake we made" So then I said "oh okay" because I was surprised she cut me off, and it made no sense why their phone line says "specialty cake orders" only to be met with that response.. then before I could respond more, she says "thank you" and hung up on me.. ya. The lady who works in the bakery with a thick Russian accent isn't very nice on the phone. Thats for sure.. obviously don't get your cakes from here if you want anything more than just a generic store bought cake. EDIT: I called back and talked to a manager, its due to covid, but they haven't changed the phone line options, and I mentioned how I was just told they didn't have cakes, and not given a reason why. So the manager said they would speak to the bakery. Hopefully this clears up any confusion.
Love the organic selections and the click and pay online option
salads and sushi here are yummy
Great service. Limited amount pf people allowed at once.
Although I appreciate the well organized check out and friendly service, first: staff are needed to manage or remind customers of social distancing...maybe half of people at most were observant of this simple task. Second and most disturbing: while waiting at pharmacy, a young grocery order collector stopped, spent a long time ???? picking at their face under their mask, examining whatever they found (with both hands) then proceeded to collect, touch and bag a grocery order. Please retrain these people! Quite inappropriate, unsanitary at the best of times and frankly disgusting. I will not shop there despite liking the products.
Very good alternatives section for plant based eating
The loyalty program is a good one, and that is the one star. The pricing scams are what I take umbrage with. They are meant to deceive. Example from today was cans of tomatoes with a large sign saying .50 (which is a great deal) and there are diced and whole tomatoes to choose from. The diced are .50, however if you had picked the whole tomatoes they went through the till at $1.68. Same with dairy products, big sign proudly states $5.00 for non lactate milk however when you read the fine print that is only you buy two if you were to buy one the price is $5.68 which is in tiny mouseprint at bottom. I could go on but you get the point...read carefully and watch very carefully at check out, they know many people will not notice.
Every now and then there is an error with price at the till. Be sure to keep an eye on it. If you buy multiple of an item and there is a price discrepancy, usually you get one of them for free. Collecting PC points, I find, is a lot easier and quicker to redeem than other stores offerings. Your mileage may vary.
Love the store but need to make sure shelves are stocked and coolers to
Staff are friendly. Sometimes the deals are great. Cheese could be a bit cheaper.
Unbelievable price for AA batteries, walmart et el like 3x cheaper
Zero clean carts in side. Does not enforce covid precautions. What's the point of having security at the door if your going to allow customers without masks ?
Good overall meets the basic needs for the most part.
Great experience, great food, superb location overlooking the valley below.
Canadian, pretty decent prices on most things, but they do price match, awesome Canadian store....
Safe distancing, only 1 customer at a time at cashiers, cashiers wipe down before next customer
My favorite grocery store! I love the bakery and click and collect.
Great store. Lots of good deals.
I like superstore a good Canadian company
Great deals clean and tidy store
Greatgrocery shopping experience at the Real Canadian Superstore...Wonderful produce .Deli has a great selection .All departnts are very user friendly and easy to find everything on your shopping list. Exceptional parking with ease of entrance and exit .And if you find you need to refuel as your exiting there gas bar is perfaectly situated to address your needs.
Always friendly staff!.. They also always follow covid policies including cleaning grocery belt and distancing in store plus much more!
good deals and a huge selection of food items, great place to shop and rack up those pc points
Shop at this store often but I’m very disappointed with large pack of pork side ribs purchased today. They were ‘free from’ with Westfair Foods label. Top layer looked great and I was hoping the bottom layer was the same, but it is not so. This is where they hide all the pieces no one wants, full of gristle and fat. Trimmed off over a pound of fat and hard inedible chunks and it may be tough to find use for those bottom pieces. It’s sad that this is a way to fool the customer into paying top dollar for something that should be significantly discounted.
Prices competitive. Avoid shopping at peek times. Long waits. Poor parking on busy days with garden center and New Burger King.
Products I used to purchase there no longer available. Disappointing.
If you must shop here...deli and bakery is great and the store is clean. Prices are either a little higher than other stores or you have conditional sales.. (must buy x number of items to get the deal). Tip: go to the mature cashiers..they are friendlier and much more experienced with people skills ..
Went there a couple nights before Christmas. Forgot a coin for the shopping buggy. Was told to ask security at the door. He was speaking his language on a blue tooth. He sounded very agitated and when asked if he could help with the buggy. He glared at me like I was intruding and unlocked the buggy and shoved it at me. Very bad service I rarely use this store as it usually not a welcoming flow of shopping
Helpful staff. Great prices.
They have a huge selection. The organic produce can be improved. It has happened that some of the shelves were pretty empty which I can understand seeing how big the store is. The staff is friendly and helpful if you can't find what you're looking for. I like that they have deals at the end of the day to make sure nothing gets wasted. The click and collect works great b
Good selection as usual, and always an attentiveness to current precautions taken for the current epidemic, with cleanliness a noticeable factor.
Pricing used to better before, now it's almost similar to the convinence stores pricing. International section is empty for almost three weeks now, need to check their pricing because it's not competitive any more. In addition they need to add more items in the international sections.
Had what we needed for my puppies and services was good check out was fast
Good value a little large
not very friendly , just pushes you through. No bagging no conversation.I've never had a good experience here.
Some staff are not helpful and just say I don't know, instead of saying, I'll find out. Some cashiers are very helpful. They will help bag your groceries because they understand the quicker you leave, the sooner they can help the next person. They cant do anything while you are packing anyway so they might as well help. I just seem to think they are too big to be helpful.
Cheap food like the points always quick
Big store lots of selection
Lot of good changes.
Despite the “mandatory mask” signs on the front doors, many customers and even a couple EMPLOYEES were not wearing a mask. I’m immunocompromised and I will be going to Walmart instead from now on, they are a lot cleaner and with more enforced Covid policies.
I am a long time Super Store customer but am looking to switch after the implementation of online shoppers. They are rude, pushy and inconsiderate. They leave carts everywhere, cut people off and have poor attitudes towards in store shoppers. I called the store manager and complained only to have an even more unpleasant experience the following weekend. Safeway wants business and they are much more considerate.
Cashiers and the employees directing traffic at the front of the store are great!!! The employees who push those oversized carts around to fill online orders need a lesson on courtesy and customer service. Picking up groceries today and kept running into these huge carts parked in the middle of the aisle, sometimes two or three in the same aisle. The employees just ignored us (the customers in the store) while they filled their orders and they are slow as molasses. Maybe superstore should have these employees leave their carts at the end of the aisle or use regular size carts or....be courteous...if an aisle is busy maybe come back to it later or fill those orders early morning and late evening. What an awful experience today. I may have to go Regina for groceries
Large selection. We were shopping meat and veggies and found them to be high quality and competitively priced.
Great ????
This a great store better then lloydminister
Their 'Flash Food' service is a great way to save 50% or more on cheese and meat items that you can freeze right away.
I find this store very well organized. Clean bright and well staffed. The cash out lines do get long but staff are quick and still friendly.
I like the prices and deals at Superstore, but some of the cashiers are not the friendliest. One cashier, acted like I was interupting his day. He never said hello, he did say bags ? to me. When I said thank you he said nothing. I avoid this cashier now.
This is an excellent store. It's clean, fresh and easy to navigate. It's always well stocked and the staff are great.
Great prices and awesome service
Good clean store. Produce sometimes doesn't last the longest. Like the PC Express program. Not too busy for a superstore.
Poor customer service. I was there about an hour ago. Wanted to ask the pharmacy about an over the counter medication. There was one lady on the counter who was on the phone. I waited for 5 minutes to be acknowledged but no one was polite enough.
Always get quick responses and great service
Everytime I buy food here it goes bad in a matter of a few days. There has been a couple instances where I unknowingly bought expired food off the shelves. Better to spend the extra few bucks and go elsewhere.
Busy place good selections parking spots are small.
Cashiers are friendly and customer service goes out of their way to help you
Fruits and fish are not fresh at this place, has bought fish couple times and they were rotten already. Fruits sometimes are not in good conditions
They stopped stocking jamaican island ginger beer so I mostly stopped going there...also no passion fruits
Excellent Customer Services - while shopping this past Sunday, I lost my watch at the Real Canadian Superstore in Midland, Ontario. I only realized this after I had returned home. I was able to call the next morning and spoke with a very friendly staff by the name of Heather. She even went to the spots in the store that I had shopped...unfortunately, it wasn't to been found...she still took my information and phone number just in case. Later that day, Heather called me and asked me to describe the watch...and much to my surprise it was found in the parking lot...a little bent out of shape but still working! I was so happy and thankful that it was found! I'd like to take this opportunity to thank Heather and all of your employees for great customer service and working during these difficult times! Many thanks! :-)
Found some very good-value items, as well as excellent bbq chicken and sushi... will be back!
High prices and poor quality of fresh food. Not impressed with any RCS anymore.
PC express is a great service
Prices are good. It's clean. Staff mostly pleasant. Service counter is generally not pleasant or polite. Have to watch limits to receive lower price . Having limits of two on products that have many flavours is unreasonable.
Non discriminatory, they serve all.
Staff unwilling to enforce mandatory mask policy. Plenty of people in the store without masks on. Shameful on the part of Superstore.
Their fresh corn is disgusting. Tassels are rotting, need to go to a roadside stand to get fresh corn
I shopped here after Safeway would not honor a price they advertised and superstore price matched the Safeway flier
This is my go to for food when working out of town. Great selection never sold out and reasonable prices.
Friendly helpful staff Clean organized well lit Fresh produce Great meat selection
I have a mask exemption. Superstore never harrasses me about this. Other stores should follow their lead...
Very nice store. Well laid out. Lots of cashiers open as it was quite busy.
I love the deals and that u don't have to scan your own grocery plus uget the points
Nice variety of products
Good food n awesome prices
We love doing our grocery here whenever we visit the hat. They have a great selection and lots of choices to choose from.
Pretty good store overall, they will price match with no problem. Prices are not bad. One thing that I don't like is there stupid quantity pricing buy in quantity of 2 or 3 to get that price. That is one thing you have to be very cautious of when you don't need that much of the items you wanted.
Some can be a little more friendly our money is just as good just the color is not as bright
Good selection of President's Choice ducts. Comfortable layout and surroundings.
Place can be crowded at times, staff is helpful, however if your not at your till turn your light off please
Where does one start. From the rotting product the produce manager (a tall skinny guy) didn't want to deal with. Fake sales, "on for $5" when the package states it's $5. Mouse traps all over the store. And the most mind blowing was the horrid "I'm better than you" type of additude from one manager. I think his name was Nick. Telling me to stop wasting the employees time, and my business isn't a big deal to even bother with.
Great service, well managed and very clean
Great store bring a pile of cash tho. 7 things will be on sale but all others will be double. I still like the fresh produce and meat slash seafood sections .... dynamite ????
Love shopping here. Great service and prices. Keep up the good work!!!
Unfortunately 1 star is the lowest rating you can give. The Pharmacist was very rude and dismissing, had no interest to help and no knowledge of the medication I was asking about but rather pointed at a shelf and said go look. Extremely unprofessional way to conduct business. The particular stuff I was looking for is kept in the fridge so would be pointless to look at the shelf. I will never be returning to this pharmacy.
Store is clean and has a lot of product. The staff here are usually helpful and friendly. My only complaint, is that I often find shelves empty in the food section of the store.
massive floor walkers kind of annoying
Great big store. Busy and has everything you can think of. Tidy and clean washrooms. Good customer service and pleasant Staff. I enjoy shopping here and good points rewards system. Thankyous.
Good prices, wish they had more cashiers on till. Always seems pretty busy and I do not enjoy the self checkouts, but feel forced to use them as the lines are sometimes quite long.
Dirty, the Pharmacy is extremely slow they told me to back in 1 hour it was 3 waiting and my daughter waiting in the car after surgery they tell you very polite to wait 15 minutes on the side there but 15 minutes means 32 hrs more. People don't respect social distance a mess of store
I. Found some good sales
Easiest place in GP to get groceries with a big truck.
It would be nice to have a cart return next to handicap parking. ????
Always a great selection!
The shopping was not bad, but the lineup for the tills was very confused. The "till director" was sending people and their carts in to where crowding couldn't be avoided. It's not a complicated process but the lady was too short to see if customers were nearly finished their orders. I won't go there again unless there's something I can't get anywhere else. ????
I wasn't very happy with the last visit. The produce was wilty and high price.
It's a Superstore, much like other Superstores. Good selection of food and fresh produce, Bakery and Deli Goods, ethnic food and pretty much everything else. Lots of parking and accessibility, and reasonable prices. Can't ask for much more.
Huge variety in grocery and household items. Clothing section is diverse as well. Easy one-stop-shop.
Great prices. But for the last 2 weeks. Shelves have been empty. Very poor stocking of shelves. Yesterday. No milk and eggs. Bathrooms terrible. Very dirty. Men's washroom door broken Women's washroom floors dirty No one ever cleans the stall walls. They are filthy
Love the superstore lot of bulk items that you can't find at other places
Well alot of products i want never are stocked so out of
Friendly, helpful staff, even if the prices aren't the lowest
I used to shop here regularly; however, since the renovations, with the extra long aisles, it seems as if you have to walk miles and miles to get what you're looking for - if you can find it. - and heaven help you if you walk in the wrong direction and have to hike back the way you came to go in the opposite direction. I am 78 and thankfully in excellent shape; I feel very sorry for those who cannot walk and length and breadth of your store - remember, the population is aging, and we prefer the smaller stores.
We are always impressed by the level of service we receive here. Tony is super responsive to our needs, even if we stop in unexpectedly. We won't shop anywhere else!
They sell groceries what can i say haha
A great alternative to Walmart with a better selection of grocery products and competitive prices.
So disappointed. Moved from Barrie area. This is not what I expected. Does not compare to what you may be used to coming here from Barrie, or Collingwood. Had hopes of obtaining the same quality and variety I get at any other Zehrs or Loblaw store. Obviously not here. Produce is not fresh - found mouldy items and slimy items on the shelves. Meat is disappointing as well - Bakery? Forget it - Nothing here that I regularly purchase - If you are purchasing a higher brand of items you will not find it here. The quality is just not available here.
Fantastic service. Fast lines and great selection.
I like that I have a bit more selection on veggies and things stay relatively affordable but are still good quality. I find that when I use my optimum card for extra points the system is down a lot and then I have to call to try and get those points that I earned. It doesn't always happen but it can be a pain in the butt sometimes
Cleanest Super Store I've been in!
A big grocery store. Prices pretty average what I find surprising is it doesn't have a lot of big name brands I like. This store also has many housewares and a pharmacy.
This store is full of all good things clean and staff super friendly ????love the midland suoer store
No one seems to be able to answer if Superstore has one dozen white tray buns and quarter slab Nanaimo bars. Are these exotic items? When I called I was redirected 5 times then ultimately hung up on. The ULTIMATE service. Online search engine sucks it big time.
It's ok. It's very challenging going here. Decent prices, but very long till line ups unless it's after the hours they posted on the banner out front. Which is unfortunate.
This store seriously violates Alberta Public Health order. I was there about 20 minutes ago and there were many people (10+) who did not wear masks. Many of their employees saw them but did nothing. There was an employee standing near the entrance to monitor people but he did nothing to people who didn't wear masks.
It's hard to stay apart from people there but it's grocery shopping and you can't expect to be by yourself in every isle. There is still too many people that think once they're in and shopping their mask can hang or come off. I know it's a pain but rules are rules and if uou can't follow them then pay the price of no admittance.
Decent grocery store, but often sells out of random staple. A bit trickier to navigate than other grocery stores
prices are always with in reason , Staff are always ready to help one day I was looking for 1 avacodo they only had bags of them. one of the workers herd me talking to my partner about this and took one out of the bag to give me
Do not shop at the Kamloops Superstore unless you like being surrounded by anti-maskers. On my most recent visit, easily half the shoppers were maskless and standing as close as they liked to everyone else. I feel bad for the employees, as management has likely directed them to not enforce the mask policy. I'm disappointed that the management team has such blatant disregard for the health and safety of this store's employees and customers.
Could have better customer service
Why should we have to bag our own groceries and wait in lines at the tills when shelves are poorly stocked and prices are exorbitant?
Perfect place to shop your groceries. All international and domestic items available.
Well laid out store. Lots of variety. Great cashiers!
Prices are higher but great selection
What kinda superstore doesn’t sell any booze? On the upside they have awesome soft pita chips so. 3stars!
Pretty good. Check outs are usually busy but produce and meat is decent.
Seems like they are all over the map on pricing depends on the week if the prices can be trusted.. Shelves have been empty or just out of stock.
Usually pretty busy but for good reason. Best prices, friendly staff. Parking can be difficult but there is always a spot, even if it's further away from the door.
????
Very clean with great products.
I havent been at superstore in a while .i found the prices ridiculous...i was digusted actually....alot of selfs empty .. Which is prob a go think as my bill was ridiculous... U guys r more expensive then safeway now Plus u charge for bags and make us bag our own stuff ...... Shamefull absolutely shameful
Best grocery selection in Moose Jaw. Competitive prices and always something new to see in the seasonal sections.
Good shopping fresh produce good prices bonus gift if spend over 300 dollars.
The best in the area. Best variety, best quality and customer service. Okay not the lowest pricing, but they do price match! Check them out... and a Canadian company.. which is something to keep in mind.
Great store but too many people in the store long line up to pay but moved not to bad
Always good quality, they have everything, and if they dont , customer service will order it in for u,lots parking in and out, they have an elevator for seniors and a handicapped ramp to go to basement parking with automatic doors top and below. Parking underneath is lighted and has cameras.
Even during this pandemic, shopping here is still easy and convenient. Checkout times are still very good and its quite easy to get from one end of the store to the other without getting in each other's way. No need for one way aisles because the layout makes it easy to shop and still be socially distant
Spend over 300$ and get 0 points. Greedy comes to mind. Your making more now during these hard times. Shame on you...
Well organized location. Always lots of tills ooen to minimize lineups
Very disappointed to find that they do not have the same prices as all locations. Going from one location to another the same item varies more then $7. For a big nation wide store this is disappointing ????
great but try for discounts
Always pleasant and helpful. Most staff know the merchandise..I have p
At Costumer service Veronica was excellent helping me with my new card! Smiling and most helpful!
Nice store. But not a great PC Express pickup experience. They loaded my groceries in my truck bed. I pulled off to another parking spot to double check my items. A milk bag had leaked all over my other groceries and all over the bed of my truck. I spent 1/2 hour in the parking lot using the paper towel I had just bought and actually needed to clean it up. Not to mention its winter and I had no gloves because I had just come to pick up. I called 3 times and they told me they were to busy and that I would have to wait in line for them to bring out another bag of milk.(They wouldn't let me go inside and grab another bag) I called again and told them I would take a refund as I needed to get home. They said they can refund the milk but wouldn't even refund me for the paper towel. Seems they made this huge mess in my truck and all over my other groceries and I had to just deal with it and figure it out for myself because they were busy. 2 weeks later I get a refund and I contacted customer service and they gave me $5 off for my next visit. That doesn't even cover the car wash I had to get for my truck. I WILL NOT BE GOING BACK. Just terrible experience and terrible customer service.
Worst store to shop in They close there 1 to 12 item counters At 6 pm on Saturday night …
I always shop at RC Superstore. Prices are reasonable, competitive, & the fruits & vegetables are fresh. I like the pharmacy dept., & the meat dept. always have good prices & fresh. I am a satisfied customer!
You need to be sure you have a Ioonie on you. or else you have to wait in line to get one just to use the cart. slightly more expensive than Sobey's, but has decent produce.
Terrible customer service and horrific service with pickup. Waited over an hour, was shouted at by one of the youths bringing shopping out, watched my shopping (although at the time wasn't 100% sure it was mine) mixed in with someone else's shopping and then watched the worker unload it all on to the ground of the parking lot. This is included my fresh meat and produce. Got home fuming but decided to let it go as everyone is under stress. I did try calling head office and they're useless and reading some of these comments about the store manager means I'm not going to attempt to speak to him. Very very poor service Superstore!!!!!
Good store ,but i find it is not well stocked . Management needs to step up his or her game
Great variety of things. The only shop you really need to buy everything
Everything I need in one place. Great staff and late hours. Clean, organized, very happy with this place.
I love the self serve check out, and their Natural and ethnic isle, they have also the best quality of herbs. I enjoy the fashion at Joe’s and the PC optimum program, the best loyalty app compared to the rest.
You have to supply and pack you own bags I think a person should provide your own bags but should not have to pack your groceries and this was a $200.00 order and the cashier stood there watching with his arms crossed He could not ring in any more orders because there was no room on the belt
Always friendly, clean, and keeping on top of the covid regulations.
Superstore dopped the ball on this covid thing..I'm not shopping there during this time. I even had a young security guard pressuring me to abandon physical distancing because he was impatient and totally unaware of his surroundings
The points system is great. Produce is hit and miss Depending on when you go, great variety and value for everything else
Good place for groceries
Good store. The clothing prices, especially baby and kids clothing is a lot higher than I'd expected however.
Great prices, you know a business is doing well when the same staff have been there for years at a time.
They have nice stuff always to help if needed
Your typical friendly neighborhood superstore.
Produce is always subpar but the deli and bakery are great. Prices are some of the best in town. Some cashiers are amazing, others make it obvious they'd rather not be working (can I blame them? Definitely not. Soulless job with bad pay, and irate customers on the reg). Over all decent enough to shop at.
Has everything you need, but only visit this store when you are in the city. Otherwise buy local.
Very good place.. They've variety of choices.. They even have middle eastern and asian products also Halal food ????????
I enjoy shopping here. Always clean and staff are very friendly.
Forged Expiry Dates on Meat: Have shopped at Superstore for over 4 years; however, ill never shop there again. While in the meat aisle today I overheard one of the staff members training a newer employee to replace meats with old expiry dates with new expiry dates. They also discussed infront of me (while not aware I was paying attention) that it was company policy to repackage old meats and place new labels on to extend shelf life. Following this the employee conducting the training mentioned to the newer employee that sometimes if your "feeling lazy" you can just put a new sticker on the old one. For concerns over health and safety this is wrong and poses a threat to the health and safety of customers.
Staff friendly, clean store, no issues at all.
Sign at main door says masks mandatory but people including staff not wearing them.One bin says 10 items for $10,got to till price was totally different.Wont be back!!!
Has all u need
Do most of my shopping there
I like Superstore because they make you think for yourself. Better bring some bags or your pockets will be full. But seriously I think putting the onus on the shopper instead of providing you with unnecessary plastic garbage is a great policy that other stores should mimic. Also let's be honest they consistently have the best prices of all the grocery store chains so five stars is there review they get because they deserve it.
Great store. Awesome staff
Convenience and good prices. Produce is usually fresh and tastes great
Need more cahiers
Seriously the dirtiest store. Has become increasingly gross lately. Carts sprayed but never wiped or washed down. Clerks see through multiple customers without wiping anything down or sanitizing the belts. Yikes!!!
Like to buy my chicken there halal only place I can find it and also like there pc organic pasta sauce find most of the staff helpful like most pc blue menu products just need to cut back on sodium
Good prices but it is SO dirty. Like always, so unbelievably dirty.
Really good selection although sometimes the lines can back up
Was a long time loyal customer. Will never shop with Loblaws group ever again. After placing my order online, receiving notice it was ready for pickup. Showed up to find it wasn't ready, this was after waiting 15 minutes and calling back to see when it would be brought out. Somehow this became my fault for having believed Superstore when they contacted me to say it was ready. I can certainly understand human error, however when I get sworn at for simply trying to pick up my order (a service I had used many times) then have my complaint ignored. Shows gutless, careless, leadership by store manager as well as customer service 800 line. Never again.
Usually had everything I need. Wide aisles allow for space for social distancing. Online ordering is hit and miss but I come here time and time again for their well stocked shelves and low prices.
Order more hotwheels and newer released.christmas is coming.
Well stocked worth food and affordable prices, plus you get points everytime you purchase something, they leads to free items
Sat at the clock and collect for over 40 Mins. With a infant. Would have been faster going threw the store at 5 pm.
Its a good Superstore, one of the better ones
good for a variety of things alot of other places don't have. has self checkout too
Nice clean store, friendly helpful staff.
Can get very busy during the day but the shelves are usually well stocked and there are always plenty of check out options. Sometimes there aren’t a lot of staff in the aisles so getting help isn’t always easy. Their selection and prices are hard to beat
Changed to 5 stars due to the excellent curb side pick up! Super friendly and quick!
I went there at just around 10 PM and the produce section was just filled up for lots of fresh choices.
Horrible store not a fan of Loblaws at all, have to say there management choices are usually questionable but my gf loves there organic section of stuff that is good for you and full of sugar.
My husband was in today and what a difference from last week! There was no one at the doors...no wipes given and the hand sanitizer was at the customer service desk! Tons of ppl in aisles and no social distancing even from staff! No one way aisle because we were told that the aisles were too long. We will not be shopping in person...from now on will order online!
We love shopping here! Great selection and lots of great deals. Awesome customer service experience every single time!
Its a wonderful store, most life necessities available at reasonable prices, staff very polite and helpful
do not work here for any deparmeants expecially general services. one of the manger will terminate you without cause. and would compare other empoyee, when an person phone in sick. if wanting work look elsewhere. and one of the mangers are not very nice to colluagues. and also dont apply for any position.
People here are mostly helpful!
Renovations improved the overall look and makes shopping a better experience.
Great place to shop, friendly Staff ????
Good prices and variety. Not greatly satisfied with grocery pick up service. They limit the total quantity of items allowed to go to the pick up area, so sometimes I can't get a simple thing like a loaf of French bread, or a couple litres of milk. It's frustratingly to pick up my groceries then have to drive to another store to get bread and milk.
You can't even get from your car to the front door without being harassed. Your security is painfully useless watching people steal and not even acknowledging sketchy people all over the property. Last time I did pick and collect, there was a fist fight in the parking lot and someone passed out cold on the grassy area. No security in sight and young, small women bringing groceries out. No thanks. Clean it up or shut it down, its turned in to a dump.
The place is fine, but when you are at the cashier, they make you hush as they attend the next person while you try to get your stuff in your bags.
I love Superstore. Good selection plus earning points!
Store was busy today the addition of no lines on the floors telling you which way to go was nice
Always pretty good. Wish they would bag for you but I'm happy they finally stop making you carry a loonie around just for a cart! I didn't ship here for 5 years because of that (I never have cash) and we spend close to 2k per month in groceries. Bulk deals are great and the free giveaway is a nice bonus.
I love the store fast service friendly staff and good products
Good store to,shop awsome variety and very nice produce department
I love their bakery, bread is always so fresh and there’s so much selection. Sushi is always very good (although I only get the vegetarian kind so I don’t know if the fish ones are as good) You can pretty much get everything you could ever need here. They have so much selection in their ‘World Foods’ isle, and so many health food options. The only thing I hate is bagging my own groceries because if I buy a lot of things I feel awkwardly rushed to get out of the way so the next person can bag their groceries.
Poor pandemic measures. They are trying but it’s not enough. The aisles are too narrow, it’s impossible to stay 6’ away from people if there’s another person in the aisle. They should be making aisles one way. They are letting too many people into the store at a time.
It just like any Super Store anywhere in Canada.
8 times out of 10 they don’t have what I need. The lack of stock is super annoying. The quality of the produce is iffy and the layout of the store is really odd.
Had most items I went in to get.
Great selection unless you're looking for slippers for your man
Good food and great prices
Always a terrific store...great staff and selection!
i dont know what to say about this , a disappointed experience . i always go here for my family groceries , and i think in general food and price affordable . until 2 weeks ago, i bought a 1L 2% milk(photo to show the brand , not the one i bought ), expire in 10 days , when i open it up , milk already heavy liquid similar to cubes even . it definitely went back , i kept receipt and went to store for exchange . and they didnt have 2% left , only 1% 1L the same brand . it expire in 10 days too . the customer service lady asked why i didnt take the same one i said because u dont have 2%, and i kindly check the same price . i read a lot of doubt from the agent face. and the fanny thing is , she just let me go straight away to swap it and seemed not surprise at all . AND HERE IS WHAT HAPPENS NEXT: the 1% milk i exchanged went bad too! it smelt sour and light heavy liquid..i just throwed it away, and bought a new one from SAVE ON FOOD . would it be a coincidence for both of them went bad and both of them expire in 10 DAYS?? how come milk expire in 10 days solid to cubes?? I was so innocent that i didnt take photo of both boxes . until today i got another service complaint that i brought up this concern .
Lots of parking including underground. Fresh sushi made right in front of you. Fresh produce-they go through so much produce that freshness is guaranteed.
This was my 1st to visit Moose Jaw Superstore. The store is clean and big. I was impressed with the selection in the Nature Foods section. Everything was good until when I went for self-checkout. A female local worker at the self-checkout suddenly showed up while I was checking out my grocery, instead of using a better tone to talk to me, she yelled at me instead! She said I had too many items and hold the traffic and wanted me don’t use self-checkout the next time if I have too many items. I was in shock! I didn’t see any limit sign plus no workers stop me from checkout, they even nicely led me to a pay station(the other 2 male workers were nice). I lined up like everyone else. If there were so many people, why not open more machines for other people instead of just running 3 machines? She blamed me the 2nd time behind my back and I overheard it. I live in the Southwest Sask area and have never experienced anything like this before. I was the worse customer service I have to encounter in SK! I even felt like have been discriminated against. It probably would be the last time I visit the Superstore in Moose Jaw. Happened on June 3, 2020 4:55 pm
Fully stocked store, well organized and staff are helpful and friendly!
Staff had no ability to help find sesame snaps.
Good prices, lots of cashiers
Prices are good . Lots of open tills.
Big store, lots of variety. Tons of discount "no name" product choices.
I had an issue with my click and collect order about a week ago. I wanted to discuss this issue with the manager and I ended up talking to him (Stacey I think his name was - sorry if I misspell it). He was very friendly and explained what had happened. I offered feedback I thought would be helpful. It was a pleasant conversation and even though I wasn't able to pick up my order in the original time slot intended, I felt his customer service made up for it! Thank you again.
Have everything you need to eat snack or drink for kitchen and some. My boy drags us there for toys sometimes. Always look for a deal yellow tags.
They overcharge me everytime I shop there and I'm always at customer service having my bill corrected for wrong pricing:( I would highly recommend that you always check your receipts to make sure you are charged correctly. I am shocked at the few times the entire bill has been right & glad that I can just be on my way without having to correct it!
Awesome store. Great selection, great quality and prices. Pretty much one stop shopping. Checkout lineups can be heavy often. Dont recommend saturdays if crowds and waiting is frustrating lol
Good place to go shopping, nothings to expensive and you can buy huge bulk byt there items always seem to expire quicker
Shopped here this morning for seniors 7 - 8 am and was shocked to see there is no physical distancing in this store at all. It was very busy and the security guards (2 young girls) were busy chatting away in Punjabi at the door and everyone just walked in. People were all over the place - no tape on the floors so everyone was going every which way. The cashier did wear gloves but only sprayed the scanning screen for the next order - not the keypad that everyone is using. She was busy complaining with another worker how they are getting gyped out of their overtime pay. Not a place I will shop again!!
Cashiers are very unprofessional very rude i have bad experience every time I’m here definitely not going to shop at your place again
Great place for groceries, great deals. PC products are great!!
Day by day chioce of food items like vegetables, fruits, groceries, meats,seafoods etc....are less and few stuffs are totally disappeared. Waste of time to go for purchase here. Billing counters always take our time .....only 2 or 3 counters is open , some times 1 or 2 in rush hours.So pathetic when compare to olden days.
Staff were decent. Some of the customers however were a bit rude and outspoken, other than that they have a much better selection of clothing than their Edmonton stores and I scored an amazing winter puffer jacket for $45. CANT complain about that! :)
Most of the employee's are extremely rude to Instacart workers for no apparent reason. It has gotten to the point where I avoid this store.
It truly is a Store of Super proportions. Excellent food prices and a very good selection of produce. We also enjoy picking up some freshly made sushi! If Zevia is on sale then we are definitely stopping in that weekend to replenish our supply. Also a great place to stop for their delicious muffins which always make a great snack for the kids!
Very much their clean, new washrooms. Usually Superstore washrooms are revolting.
The superstore always seems to have good deals and don't second question about price matching. I was in with my two young boys and the cashier (an older lady) bagged everything for me as my youngest was in my arms. Peterborough Superstore is my only grocery store.
The 'Go To' for general groceries in town. Bakery is great, fresh produce, large selection, wife loves the Joe Fresh department. Fresh and plentiful seafood, decent prices, good sales.
A little affordable price.
The cashiers are so friendly and patient. Love that!
I only give it 3 stars because there is no customer service at this chain of stores. I usually go here for my basics and ethnic food choices as they do have a good variety of Indian and Asian options.
Love the selection of produce, prices are good but poor selection if you like name brand items
The flash food program is awsome!!
Good store with better prices than most. Shelves a little empty the day I was there but could be a one off.
The produce selection and quality is amazing. They have anything you may need under one roof and I can usually cut my grocery cost in half by coming here. Just don't forget to bring a loonie, your reusable bags and sign up for their rewards program.
Alwase good to save but they need more tellers n get ride of the self checkout
The store itself is nice, good prices, however, the pharmacy could use a little more... Umm.. Competence.
Excellent choice for gluten free food!!!
Easily found everything I was looking for. I prefer the organizing of this store over Walmart.
Not a bad place to shop, definitely have pretty decent prices. Just overall it's not a fantastic business. I may be biased as I used to work there. But I will say in a roundabout way that they will absolutely provide you with what you are looking for and at a reasonable price. I just personally do not enjoy them.
Got food poisoning from their premade deli food with my kid. Also bought crushed grapes here unknownly. Produce seems to be a hit or miss. Why I will be no longer shopping here.
Most affordable place to get groceries! Lots of fresh selection.
Good service, prices
Well Remember the days when you could go to a grocery store and have people help you? Remember the days when they would bag your groceries that you are paying for from that store ? Well this gem does none of that .. you can't even bag your own groceries unless you prepay for bags at around 2$ a bag! I feel sorry for the struggling families out there who can barely scrape by and these multi million dollar companies can't even give them a plastic bag to put their food in. Horrible company I will never shop there again. That's saying alot I usually do most of my shopping at superstores . I hope others will follow and stop the b.s. bully stores .
Found this particular store to be well run(I had 23 yrs experience in supermarket business as management)
My favorite place to shop
The store has everything you need (food, pharmacy, clothing, accessible washrooms, medical office, teaching rooms) -- the staff is very helpful and friendly. Includes abundant parking with a gas facility on the property to fuel up on your way out.
Great place to do a grocery shop. Plus the pick n mix is awesome.
Was great had everything I went for plus some other things.
Not sure why but the produce isle always seems to be completely empty.
Good selection for cottage country. Cant ask for more
I love the variety and great prices that Superstore offers. I also can find products there that no other store carries.
Clean store, friendly staff, lots of variety & good prices
Called to see what time there optical department was open until. After getting transfer twice I got to talk to an extremely rude lady who was in customer service. She had no idea what time they where open until and had apparently know way of finding this out for me! So helpful! Thank you real Canadian superstore for training such good staff! Will be gladly doing my business else where! Maybe some basic training needs to be done in the Grande Praire location!
You park the car. A feeling of unease sets in as you realize an ethically dubious local would gladly door ding or sideswipe your car with no qualms whatsoever. It's not their residual value. Walking up to the entrance, you are nervously eyed by the latest cautionary tale who passed the 15-minute security license exam. Whose Jingoistic posture blankets suspicion on those who don't fit their notions of a "regular person." Indeed, management turns a blind eye. Even in our world of 7.8 billion people. A few yards in and you are greeted by a flow gate in disrepair. As far as first impressions go--decidedly dingy and coercive. Corralled into a soulless consumerism like a herd of wayward cattle. Reaching the produce aisle, you are busily trying to avoid employees who send carts careening into your path with no courtesy warning. Indeed, fellow patrons are also inept at signifying their intentions. "Excuse me" is no longer a part of the Superstore social lexicon. Sorting through the bruised and rotting food has now become somewhat of a sport, as the concepts of first-in, first-out, and expiration have been lost. Unhygienic practices among the staff and wider public are also quite disconcerting, as I have witnessed people coughing unabated, as though they were raised by rabid wolves. I am now queued up at the till, playing a veritable lottery game of "Which mood am I in today?" The winner gets a "Hello"....and the loser is afforded only a cringy episode of microaggression. Sometimes I will also have the pleasure of some one behind me anxiously inching forward, as though I were a hologram. Part of the display case, perhaps? Upon exiting the gaunlet, I breathe a sigh of relief. I wish I were joking. Cue boilerplate response: "Thank you for your feedback. I have forwarded this to Joe Sixpack in our management team whose inaction on such issues is unparalled in the industry. Thank You."
Terrible in store set up, aisles are trapping, inconvenient, with incorrect, incomplete labeling. Cashier service is as inconvenient and inadequate, open lanes and nonexistent employees is consistently common. It is a trapping casino world type grocery setup experience made to keep shoppers inconvenienced in the store for extended periods of time. Abysmal. Shop somewhere else.
Love the sea food products from here!
Girlfriend said srimp was lobsters
Great selection but long lineups at checkout. Prices are good if you are buying multiples of an item
Big place .Look good take time and find in that vastness!
Good selection and good service
Great prices on produce, but product quality lacking.
Not the best grocery store, but not the worst. Worth it if you collect PC points which go towards free groceries.
Great ????
Poor customer service. Would not price match.
Quite often I cannot find prices and it is not easy to find employees to get help.
Pc express pickup is the worst online groceries of any grocer. Love the prices and the app and the staff are friendly but this is the 3rd time in a row it has taken over 20 minutes sitting in my car waiting. I’m currently at 30 minutes and no order yet. It’s the normal here but defeats the purpose on online ordering. Save on foods is 5 minutes usually. This was my last time using this service at superstore.
Turns out a Saturday was not the best day as the shelves had many bare spots. Usually I find most of what I want and need.
Been going there for 10 years. Tons of selection and prices as good as No Frills.
My favourite superstores. I visit there so many times. Very clean place.
Found what we needed for groceries. I was impressed.
Everything you’ll ever need Kelly found under this one roof. The staff were helpful, respectful, and we always felt safe during a visit. What a selection! I wish we had one of the stores near where we currently live. Thank you to everyone that works at this establishment, Your hardwork is certainly appreciated. Lots of parking as well. This new looking facility is fresh and won’t let you down. Check them out and enjoy.
Always a pleasure visiting RCS
The makeup section was in disarray. Bathrooms should be checked more often. Produce is well displayed and good. The personal in pharmacy are awesome. Good service with a smile!
be careful with the self checkout - tried to buy $16.00 cherries ,self check-out wanted to charge $ 32.00 - i thought i was doing something wrong so i called the attendant - she couldn't make it work either. had the same problem with the french bread - wanted 2 loaves -tried to charge me for 4 loaves - again attendant could not correct. i do not use the self check-out anymore - if i find that the regular checkouts are too busy i just go to walmart
Nice. The area is big. Too many products. Mobile services and dentist services are good. Helpful staff members.
The clinic inside is fast and has online booking. The store is meh.
Great place to shop for groceries. Good food and products. Great place for deals.
Best selection of groceries in town. Their produce is always fresh
I had a flu shot was fast and painless. Thank you Mr.O"Leary
Superstore is an awesome grocery store. Since this has been open longer I prefer to go to this store over one that is closer to me. They have a large selection of produce, clothes, health and beauty products as well as other groceries. However some items in the store have limits on how much you can buy and some discounts can be obtained only when you buy multiple of one product. Make sure to look at the price tags carefully because some can be tricky or may include fine print.
Nice calm store. Not too many shoppers and they had what I ran in for. Lots of parking also.
Great selections, getting through a till is challenging--not enough open.
Convenience to shop, complete grocery item
Why don't you enforce the government authorized MASK MANDATE ??? You are NOT doing your part to stop this pandemic !!!
Really gone downhill in the past few years... Only visible staff on the floor for assistance was in the produce and meat department.
Lowest priced groceries in town
There have been some issues with shelves being stocked and aisles being cleaned, but in general I just see that as a sign of a strong local economy. The PC Rewards programs is excellent and easy to use. Everything runs through a phone app that is easy to scan in the store and instantly earn free groceries. This location has a pharmacy and optical boutique, making it very convenient for shopping all in one place. Keep up the great work, Superstore.
The loonie carts are annoying. it's not 1996, nobody carries change anymore.
Great stuff
It is what it says it is. Good place for produce and the points system is great
was ok but very big if you have difficulties walking use the shooter they provide
Love Real Canadian Superstore they price match and l get to look at all they have and buy more then l go shopping for and they open at 7 am so by the time the other stores open l'm finished and back home safe
I love groceries shopping, there is lots of variety and the prices are decent, not to crowded
Most of the SuperStores are much the same. . . This one was Really Crowded on the Sunday that we had to stop in... Fellow Customers: We have to walk A LOT inside this store, So why not park a few more spaces away in the lot instead of backing up the loading area waiting for a spot close to the store?
friendly fast pace enviroment
Love the variety and outstanding customer service! Although pricey, but their food is fresh and great quality too. Sometimes they have really good sales!
They have made masks mandatory but if you can't wear them don't. Because there are people that can't wear them so don't worry about them.
I'm the biggest superstore click collect fan. So fast, easy and convenient. They have been so accommodating when things don't work perfectly with my schedule. I also have the pc points cards and get so much in free groceries.
I had started shopping online and doing the grocery pick up. My first experience was good and then the quality of food items dropped quickly. Produce so bad it had to be thrown away. I do not have the time or unlimited funds to replace these items. I AM DONE. I WILL NOT SHOP HERE AGAIN.
There muffins are the freshest in town.
As usual the service,prices are all competitive.
Best prices in town. I would give if five stars but there have been a few times I’ve gone shopping and the stock has been low so I really have to pick though the produce.
Big store found things I couldn't find elsewhere
Was very ckean and fully stocked.
Produce could be better also mo FRUITS FROM other TROPICS
Awesome grocery store! They have pretty much everything you need , and at quite reasonable prices too .
Great friendly staff - helped with the new self checkout machine. Was confused, but she was great! Love how the machine does not freak out when you don't "bag" your item right away now! Got a great deal on a toaster that I have been eying for months!!!
Just the best prices. A bit hard to shop as so big.
I love online shopping. Easy and helps me stay safe.
Fruit and vegetables leave alot to be desired.
We want to commend ms. Shiela from the customer service dept. of superstore moosejaw who took our pictures. She is very patient,pleasant and friendly. We are just observing her on how she treats everyone in the workplace and she is such a delight even to her co-workers. We need more employees like her who goes far and beyond in their job.
They are always changing the store around that is one thing that bothers me cause the store is so big already it take at least 1 hour or more just to get groceries and it takes so long to find what you need if you are only there to find a few things. So I only go here if I need alot of groceries.
Really busy, didn't have fresh produce.
Awesome place to shop. The vegetables are so fresh, it was like it came straight from the farm
Needed steel toes for work. Woman who helped me was extremely helpful, polite and humorous. She was also aware of previous buyer feedback on comfort, durabilty and application. I regret not getting her name...had a nice English type accent. Great service. Cashier was also cheerful and warm. This is why you go to Mark's and not online. I got the right shoes, the right fit and I can go back if needed. Derek Jay - Nanaimo
Nice and organize store , very clean
Nice store , good prices
The pharmacy service was horrible. I dropped off my prescription and was told it would be ready in 25 min. I stayed within the distance where the receptinist was able to see me while waiting, and also double checked with them when the time was up (by then they told me that it would be ready in a few minutes). But later I was told that unfortunately they couldn't fill up my prescreption. Why not to inform me in the earliest opportunity? Totally wasting my time.
Always busy but the lines move quickly
Not my favourite place. It starts with always having to have a coin for the carts (and don't get me started on how long you have to wait in line to get some change for the cart) to endless issues at the checkout.
Loads of varieties. Very Helpful staff and well organized place.
This store has some items that only they carry in town, so that is very good to know - like Bragg's Soy Sauce. Generally very good customer service, but signage at the ends of the aisles is extremely annoying. The signs are three-sided, with different items on each side, making the shopper go I'm circles to see what is down that aisle. I think roadside type of signs would be less frustrating, or maybe one list with all the same items itemized on one side.
We used the pickup system. It was good but the main items we needed were not available and we didn't find out until just before we picked up.
Right outside the entrance today, a large floor sign states: As of August 29, 2020, masks are mandatory in this store. There is a lady at the same door, cleaning the grocery baskets and carts inside the door. Inside the store, at least 20% of patrons did not wear a mask and no one was monitoring, nor approaching these patrons for not following the rules. Furthermore, there were only 3 or 4 cash registers open and a 3-4 cart lineup for each one, which was encroaching on social distancing. So I ask you, what is the point?
The prices and the staff is great
Superstore always has the best prices around, every checkout has a staff member for quicker service, yes the lines do get long but you end up saving a bundle compared to the other big name grocery stores. Dairy section needs an upgrade or better protocol, cheeses never seem to last past a week and there is expired product that seems to make it into my cart if I'm not watching. Overall good place to shop.
Always shop here. Excellent prices. Love the super specials.
Great experience! I found every item I was looking for, all my food was nice and fresh, and a great young lad named Jordan working as a cashier helped me find some items and was very nice as I went through his till.
This is my usual grocery store. If you are visiting the area, they have a shopping pick up service here. Just order online and choose your pick up time. Great service if you are coming up from the city. Their ready meals (to the left when you walk in) are very good and there's single servings and club packs. Try the quinoa salad...its delicious. They also have a beer and wine section which is decent, just make sure you choose the appropriate check out lane or you have to wait for a supervisor.
It’s a beautiful store to shop
Always out of Lactania coffee creamo! Come on Superstore many people are lactose intolerant these days so you should never be out. Saveon Foods is never out....
I for one am happy with all the safety measures Superstore has put in place and how much they are enforcing them.
I enjoy shopping at Superstore for groceries as well as using the pharmacy. My complaint is that the womens public washroom is disgusting! Yesterday all stalls were either filthy or with plugged toilets. The sinks and countertops were dirty and the garbage can was overflowing. Please have someone check the washrooms several times a day.
The veggies were getting stocked up ,so very fresh.
Few sections are empty I have been there few times a week. They need to restock every section, or if item is out of stock , must mention there
Great place to shop. Love pc express option. Only complaint is that store management allows customers to harass the employees and then rewards this behavior with free stuff. It's disgusting to see adults so cheap they will lose all self respect and have a tantrum like a 3 year old, just for some free stuff or A discount. Grow up people. Thank the workers for what they were able to do in these tough times.
Good place to shop
Always really busy, I would not go here during covid
All complete
Come on down and bring the family! Fight off countless homeless people asking for money. Enjoy grocery carts covered in unknown sticky substances! You need cilantro? Well keep on trucking because its never there! Enjoy the friendly staff that don't have a clue where anything is. It's a grocery store in a city what do you expect? Prices are good at least on most things
Good prices on most items. Clean store atmosphere and quality products throughout the store. Good deals at the new liquor store inside and the cheapest smokes in town at the smoke shop and gas bar.
It’s one of the best grocery store I have been to.. such a nice experience❤️❤️❤️
Great selection and reasonable prices. There is usually enough cashiers on duty so that the wait times are not bad. Self-checkout too.
The famous motto of the real Canadian superstore - which by the way is owned by an American corporation - says, "prices you can always trust". Lmao. Besides their many lawsuits, the prices cannot be trusted. And any shopper who pays attention knows what I mean. Superstore shows the multi-price in big bold font. However, the little font that is hard to see If you are not paying attention, states the real price. Any store that has the word real in it, I'd take a closer look.
Clean, open environment for all your shopping needs, staff are friendly and knowledgeable always a good experience
Excellent produce. Best part was early in the day so no line ups! Friendly staff!
The only thing great about this place is the sushi bar and that the till lines are short and quick.
Great place to shop and awesome selection of everything. Weekends are especially awesome with all cashiers open! My only complaint (although I haven't seen it in a while now that I think of it) is the woman that wanders the aisles trying to get you to sign the credit card.
Always have live lobsters and other sea food. Great store.
Good customer service. Good quality products. They didn't have what was advertised in the flyer so they gave a us a raincheck. Convenient store for your every day needs.
Awful experience at this store. Left our groceries at the cash and left the store because the cashier with blue hair was so rude to my father. I have never experienced such disrespect from a cashier, especially to a polite customer. Never returning here again.
Love coming here when they have the spend $250 and get $25 worth of points
A perfect pick up service, and the staff is absolutely friendly.
Best store for produce....pc ice cream is better then most...pc also has a lot of low sodium soups and meals..the blue menu is a must see
Pharmacy people are so nice .. specially Joanne...
Good variety of products for fairly decent price: fruits,vegetables, deli, and dairy. They also have a good choice of natural products. Nicely located and clean.
The store is always clean and the aisles are seldom narrowed by unpacked boxes. Prices are good, however, check your produce carefully. I have found substandard, bruised, rotten & moldy produce on a regular basis. You have to double check all produce.
This was a 5 star shopping trip in store today! Found everything I needed super quickly as most of the items were fairly well stocked. Got some great prices and used the self check out with ease and no line up which was wonderful!
Was an overall good experience although prices seemed to me a bit high being on a budget Wish tey had more choices on cheap bread and 30% off veggies.Having said that,i must confess that staff is super friendly and accommodating.It's by far my favourite food market
always a pleasure
One of the better kept Superstore locations in the Surrey, Delta, Langley areas. The casheir's are hit or miss as far as friendliness. I've had a casheir help bag my groceries as I fussed with my newborn without even asking but I've also had employees try to talk down to me as I tried to figure out the new format of the self check out stations. Overall pretty satisfied for a big chain.
I enjoy browsing the new clothes and seasonal items as well as picking up my groceries. Good variety of different vegetables and great prepared foods for a quick meal when you are running late.
I love that they can deliver the same day you order food from them online.
Good prices, but if you go in the evenings often they will be clear out of stock on several key items we need.
They were very helpful product was not on the shelf but employe went to the the back and found product I wanted and brought it to me
The last 3 times .... the hand sanitizers at the front did not work and you are suppose to wipe your own carts There is no other places in the store that has more sanitizer. Costco has them at the front and all through the store along with Lysol wipes.
They are doing a great job, especially making sure store is clean and people are social distancing.
Great sales. Well stocked and clean.
Good prices on alot of items,staff is always friendly
A gem of a place..has a large grocery selection and usually has great discounts.
Overall not bad. Produce isn't always the greatest.
Best grocery store...Cheers
Ok, store needs a refresh
The staff is extremely helpful, they have an expensively wide variety of products and a very clean facility. Due to these reasons it is an extremely popular establishment, and often times can be extremely busy. After work in the evenings is one of the busiest but even still, I wouldnt shop anywhere else
Had what I wanted, in and out no line.
Good price when they have something in stock. Half the time they dont have something for weeks. Some folks who work at customer servicefor many years are rude.
Very easy to find things and staff very helpful.
Don't have to wear a mask there and great people there
Ordered a cake a week in advance for 1pm pick up. Showed up at 2pm and had to wait for it to be finished as it had 'gotten forgotten'
well stoked store staff is quite professional very good service
Pinty's naturally seasoned turkey is disgusting. Wierd smell and wielded flavor. Ruined Christmas dinner. Threw the whole thing away.
Best superstore I've been in. Clean, well stocked and easy to find what we were looking for.
Great place for your everyday needs for your small convenient stores, restaurants, and homes. Fair prices and great staff. Easy access for wheelchair accessible.
Not enough till open , with long wait.
Liked how many cashiers they had
Well stocked shelves, wide & bright aisles, made the Sunday, pre-Christmas crowds easier to manage through. There was a staff person watching for, and helping people walking with "that searching look"; she guided me to the Organic section where my item was available. I was in & out relatively quickly for what I needed.
Good selection of some products I need but not all
Typical superstore. It would be nice if they didn't have so many empty shelves. Seems like each time I go they are out of stuff I need.
Great staff at the pharmacy! Very helpful thank you!
Excellent selection of fresh produce and most of the household essentials are always in stock. Reasonable prices. Store is conveniently located and has lots of parking for customers. One of the popular shopping places in PG.
A good store has everything one can use. Lots of parking.
Not very pleased with how this store picked up their phone when they answered me sounded annoyed with me for no reason and I've never called there once until that one time so they don't know me. If it seems like they've gotten annoyed with me I wonder if it's their policy to sound like that to pick up phone calls very unprofessional like really man. I give one star if the staff there have attitude.
Incorrect pricing on the shelves, and at the end of the isle for an item that was on sale. This required me go get the flyer just to make sure I had the correct price. When I told the check cleck, they just shrugged it off as normal. Missing prices on deli meat that is the most economical item to buy.
I haven't shopped at the Superstore for years, can't really recall why I stopped. Shopped there today and was impressed with the grand selection without the exorbitant prices, got everything on my 2 lists, bought a few extras, spent $2 under my budget and only had to go to 1 store!! Awesome! Will continue to shop there.
Great produce if you go early in the day. Can fit 2 kids easily in the shopping cart and still have room for groceries. Underground parking is great
Great deals and lots of tills open!
Good selection of fish and seafood
Solid job bu the staff
Staff is superb. Love their Asian isle....ans the fresh produce
Did a on line order and it couldn't have been easier ! Just call the phone number and they bring it out and put it in your vehicle !
Good selection of items from multiple ethnicities. Their sushi is made daily and is pretty good. Meats are good. Fish always seems previously frozen, not much fresh. Produce is good. Pharmacy items are well priced.
The produce goes bad fast often out of common items ,not very super, but the staff are very helpful.
A busy grocery store all the tills are usually open
Houses items from different countries making it possible for international cookery. The introduction of the points card which translates into money for groceries is amazing.
Iv noticed the shelf alot more empty than usual. Prices going up. Still only 4 lanes open. Hopefully this isn't has good as it gets for ol superstore
Picking up your food order is such a great service, thank you!
Good selection of grocery items. Lots of produce. Family clothing section
Cheaper than other grocery stores and a big selection of stuff but not the best quality.
Normally the best prices around, with a large selection of groceries and household needs.
I've only ever been in a lineup of 1. Any and all of my dayly, weekly, or monthly household and clothing needs are easily met. If anything the sale items make me spend more today to save tomorrow
Be careful while shopping here. Despite provincial mask law lots of people shopping here not wearing masks.
Despite company policy being that you need to wear a mask to enter, the staff at the door was not turning anyone without masks away. Several people in the store were not wearing masks or following social distancing. Not sure i will be shopping here even after covid is over.
Nice friendly staff and willing to help
You can find almost everythng you need. It's a one stop shop.
One of the Superstores in the world whose electric produce scale actually works! Wtg Medicine Hat.
Thinking of making myself a promise to not shop in your store at all as I seem to be angry every time I come home, read my receipt . Your pricing is a confusing nightmare. I know that you don't probably care about losing one customer but it's just easier to go to Walmart or Savon where there is not trickery
I like going to Superstore , they have such a big variety of things I usually spend more than I planned on spending their produce is very fresh. The staff is very friendly and helpful.
Very clean inside store. Friendly smiling checkout lady.
Produce was fresh. Selection was extensive.
I love getting the free bonus items when you spend $250 or more! Gotta love free stuff!
excellent selection
3.5 Don't come here often only because we have moved out of this area. But my visit here to pick up small toiletries was convenient. A staff at the toiletries (travel size) section was helpful in directing me where to get the travel size toiletries. Thanks! Will be back if ever in this area again.
It had these funky digital tags which I found confusing. Not sure if they kept them or not (have not been in awhile). Great selection with good prices
I hate that guy at the entrance that is always trying to sell me banking services. If it weren't for the bakery department having the best cookies and the store has the best produce I would not shop there.
Love shopping there. It's the closest for shopping Asian products.
Always find what you need
Has an awesome international section. Produce section is much better than a few years ago. Prices are comparable to Costco. Get rid of self checkouts OR give customers a discount for using them.
Have some great deals and have Covid protocol nailed down
No longer carrying the things I went there specifically to get
Usually ok, but the produce section needs more attention to cleanliness, and the milk section has a sour smell to it (albeit only recently)
Always has stock
Busy but very well organized
very good customer service
Can get very busy at certain times and no customer service if you need help
I love the getting points for groceries I think it's great.
Sometimes there are one or two small issues with an online order but today was terrible. They confirmed by email that there were substitutions to my order so I called the store and asked for them to cancel those items instead, as well as substitute with any other brand of garlic powder instead of the garlic salt. When I went to pick up, the employee on the phone confirmed he saw the notes that I called with. But I actually ended up with all the substitutions that I didn’t want, as well as the garlic salt. And I understand that not all produce is picked to the shopper’s standard but I had to throw out the avocado because it was so rotten. I was very disappointed as I like the convenience of the click and collect, especially with a toddler in tow and a baby coming in a month.
Great place groceries are affordable and they have safe measures in place and there may be a line up
Prices are exceptable , one stop shop . Certain managers , too much power , too little experience .
It is still a good place for groceries. Nice cashiers, clean. Only problem, still look at your till tape to check the price is correct for items you buy.
Always shop here for good prices. Also, because of the points I earn from purchasing gas. Last time I went and came out with over $150.00 worth of food which cost me the total of 5.90 + points. Only problem is the store doesn't seem to be able to keep the shelves refilled`
Prices are always good and inventory is always stocked full. It's rare I won't be able to fill my entire weekly grocery list every time I go. It's also very nice that they open all tills on weekends for quicker service. I would have given 5 stars, except for 2 minor complaints. The first, is they don't bag your groceries for you. I understand it was most likely a corporate decision to save money and make their shareholders and owners richer, but such a simple act goes so far. They will bag for you if you ask, but every so often I get a strange look from the cashier if I ask for someone to bag my groceries, like I just said something offensive, or by the time an assistant shows up to bag for you, it's been so long that you've just bagged yourself cause you couldn't wait. I did however have a young fellow named Connor I believe help me bag twice, and he also joked around with my son and was extremely friendly and fast. If every employee had the attitude of Connor the store would be amazing. He's a real stand up employee. Second complaint is the new self checkout software. It feels like it was written by morons for morons. None of the icons make sense, and there are actually signs beside some kiosks explaining how to use it because it's so inconveniently made. The family parking is nice and the lot is big. Also try Miguel's hot dogs, they're delicious and great priced.
It was ok
Good food. Good experience. But needs too improve on employees. Felt they were there too recieve a pay cheque. Poor customer service.
I have been shopping here since it opened. Produce selection and fresh fruit is one of the three best in Grande Prairie. One of only two stores that has a fresh selection of seafood in Grande Prairie. Good prices and the primary reason I go there is their pharmacy. It is the only one I use in Grande Prairie, they value their customers and are serious about their care
Good quality at reasonable prices but the cash register prices don't always match posted shelf prices.
It is really horrifying that we still have live crabs and lobsters on display. They have been identified as sentient beings in the UK and we cannot be so ethically far behind! Why is it that superstore has them sitting there piled on top of each other - this is really inhumane! Why can't they be humanely killed and sold frozen? I won't shop here, rather go without or pay more elsewhere. I called management but apparently animal welfare is not a priority which is strange given the 'green' products.
Good,Lotsa selection,no hassle and it's not always busy.
This market offers rare and cheap things, especially in the Asian section. They respect you and trust you.
Good prices... lots of varieties
Wonderful check out staff in particular Alma very friendly and helpful always pleasant with customers
For a store that is suppose to be cheaper I find them expensive and often without the things I am looking for. Also if I need help finding something no one seems to know where anything is.
Couple of mask police here. Lol. I am glad we still have some freedom left.
I give it one star cause apparently the "MANAGER" doest know or as he stated can't enforce rules. So if you wanna get away without wearing a mask and putting everyone else around you at risk then shop here. Message for the manager it's pretty bad when your paying customers come up and thank me.. Your manager needs to a course on how to speak to customers. Correct me if I'm wong but isnt he no represent head office and is in the store to deal with health and safety issues.
A large selection of grocery , household and clothing. Well organized neat and clean. The staff are friendly and very helpful. I enjoy shopping here.
Best prices on prepackaged foods (cereal/PB), saves me trips to Costco. Deli is ok, produce ok, bakery lacking, meats are poor, and you're not greeted by a welcoming place to get a ready to go meal or a place to eat it like the SS in my old neighborhood. It's a boxed food warehouse, go in and get out! I go to more community oriented stores for better meat and produce.
Big store. Can earn pc points at this store.
Almost always find what I'm looking for here. You may find lower prices elsewhere, but the loyalty program is a good one. Good selection.
Clean and organized. I enjoy shopping here as I can always find what I'm looking for quickly.
Nice bright store with plenty of space. They have a huge range of selections with a lot of traditional and fusion choices. A fair assortment of desserts, delis and fresh fish at reasonable prices. Pleasant staff who are always willing to help if you have show confusion on your face. Aisles are organized in a very efficient manner making shipping relaxing and enjoyable. Lately, I've been enjoying the Chicken Shawarma pizza by President's choice. Must try product. They have gone one step further by introducing T&T products. Lastly, there is a nice little wine shop on your way out.
Best value always.
Great place to get everything that you need
Coin for cart annoys me. Meat is good, fish not as good. Too big. I hate shopping for milk and clothing at the same time
Small selection of sizes for Joe fresh clothes n gluten free products
Very very poor costumer service the staff are very bad and rude not recommending to any one save on food is better.
Very bizzy a great place to buy my groceries, prices r reasonable got lucky and was able to park close.
Honestly, you can tell quality the most when there is a pandemic. This store makes their customers feel safe and they offer a clean store with caring staff. Most impressive.
Great store. Wide selection, clean and prices are very good
Great shopping
Above average compared to other superstores. Staff are really friendly and helpful unlike the ones from other stores that try to hide from customers as much as possible.
Always like it here. Shelves are always fully stocked. Staff are super friendly and helpful, prices are good and I never wait long in line. Plus, the PC points give me amazing deals and free groceries.
Great location and almost all the staff are extremely helpful. Always a couple bad apples but otherwise love this place
Like Costco, but without the membership fee and a bunch of clothes and stuff that you shouldn't be shopping for. Great location for restaurants, business owners and families.
Liz in the pharmacy was very helpful attentive courteous and efficient. It is such a pleasure to talk to a friendly warm face who wanted to help me with what is best for my situation while adhering to the practices of the department. I am so happy she served me as an amazing representative of RCSs. Hard to find good people who do there job with joy these days, Liz is one of them. Thanks!!!
Advertised free turkey with $250 or more spent. Adverts for the deal all over the store despite having run out of turkeys the day before. I can understand that when turkeys are gone deal is done. Then take down the signs. Blatantly false advertising. I've been a customer for 20 years but will likely shop elsewhere. So disappointed. You advertise a free turkey then that should be provided or take down the signs.
So much to choose from.
Fair prices for groceries I love the PC/optimum rewards!
The store is always clean and well stocked but I won't ever buy baked goods from s-store. They refrigerate/freeze packaged items and then the items are put out on the shelves. Several times at home have found mould in the product or mould visible through packaging before leaving the store. Recvd reply from Sstore. Called customer service as suggested but hung up after 3 mins on hold. I shop all depts except bakery and will continue to do so. Thanks but no need to try to "make it right".
Superstore has food items that other places might not have. The prices are usually fair. Fresh produce good quality.
Great selection clean lots of parking no ppl bothering you to borrow money
I love The RCSS, because they have an entire section disignated for organic foods, they sell BEAITIFUL children and woman's clothes. Men's......not so much! Don't get me wrong they're nice clothes. But, My man would only were maybe a handful of tee-shirts, and they're a great deal!!!!!!
Good store always good selection of food and products
No hand sanitizer or wipe towels to disinfect the shopping cart handles or baskets at the supermarket entrance… only an empty sanitizer dispenser …nobody disinfects the self-checkout stations either…
Getting someone to answer the phone anywhere in the store is a joke. Pharmacy and store says open but cant get ahold of anyone in the store. I live out of town and this is extremely fustrating to say the least. Especially when your our of prescriptions. Do better Superstore, for everyone elses sake. I will be taking my business elsewhere.
Good prices my pharmacy and doctor is in the same building good rewards also
It's a large corporation store... it has decent prices and ok selection. Could be worse
Same as every other loblaws Superstore
I can never find anything in this store and they seldom have what I need. Shopping here is equivalent to hitting my head against a wall
Rudest staff I've ever dealt with...I don't know who manages the staff or does the hiring but I've never been treated with so much disrespect on multiple occasions... I'm the customer spending my hard earned money. I have even emailed the manager on 2 separate occasions and got no response... I no longer shop at the Langley superstore.. IF I COULD GIVE 0 STARS I WOULD.
It is closest superstore and it's easy for me to go after work. And live close to langley,BC.
Great selection of produce/other items, and food is always well presented and fresh, but I feel like I'm walking through an airport terminal trying to get in while lined up outside. Staff is very helpful!
I recently signed up for PC Express and went to pick them up.The nice girl in the pc express office told me they no longer are allowing people to use visa debit cards.Very disappointed in that policy.????
Dislike this new process of having to ask for plastic bags if you need them. I do not see why they cannot just leave them out and people enter the number of bags they want to purchase on their own. Is there a concern that people were not paying for bags? So weird.
Great prices Good service Very clean
Excellent services ????
Huge store, everything you need.
I received excellent customer service Even when I didn’t buy the correct quantity they still match that price No questions asked.
I've always liked the superstore but I've bought smelly meat there too many times and classico spaghetti sauce on sale which was rotten. I've switched to Cisco, a lot better.
My wife and I shop here exclusively. We have a pc financial Mastercard and love the rewards program. Optimum points are the best, and build really fast if you let it. Great friendly and fast service there too.
It would get 5 stars if they helped bagging groceries, she just stood there.
Covid Aware! Plenty of store to shop.
Best prices in town and good selection of international foods for Kamloops.
I am from Parksville and save enough gas when I Shope there cause of the low price to pay for mi gass
Great people..great stock...always have everything I need..
Excellent selection in store. Fantastic experience with online pick up order!! Highly recommend!!
Its a groccery store. You can usually find what your looking for. Wasnt too happy about the advertised "fresh fruit" being mouldy (berries) and oranges going bad. No price to reflect the state of the fruit either. Specifically went here this week for fruit for Chocolate Fondue event. We did get some good chocolate selection though!!! When choosing the fruit make sure you check the bottom for mold/deterioration!
Was there around 1pm on Friday before long weekend, and many shelves empty, and even some produce bins unstocked! Plus, it seems like half the store does not have any pricing on the shelves. Even a lot of the produce bins did not have pricing on items, or the wrong product in the bin=(bin item and bin label do not match, so price showing is wrong). Potential customers need to know prices, alot of people are on a budget these days. The other grocery stores in town are able to keep their shelves stocked and priced, why not Superstore? Getting to be not worth the time going there, since alot of the time no product.
Good grocery store and all around stuff store. Good pizza too ????????????????????
We go here once a week for groceries. Most times we can find everything we are looking for but for a Saturday it's still not that we'll stocked, compared to some we have been to in Calgary.
Pretty good place love the store set up and the workers are realy helpfull and kind
Nice big store not as over packed as some of the stores in Vancouver. Seems like a Superstore, as you would expect. All the various stores have there strengths and this one is a good example of Superstore's Except .. they were out of the product I really needed at day. New stock in three days. A return trip is in order.
Wide variety of food and appliances at a very good cost, only downside is sometimes the lines are long.
Oddly, the grocery pickers ‘ shoppers have no way of interacting with the online system. So your order may include an item, but for some reason it is not on the pick list. Or, you receive an email notifying you of out of stock items, sometimes it says no substitute available, other times it shows a substitute. Whatever the email communication or you looking at your emailed order confirmation, you may or may not receive the item. Ie. Christmas Eve my order showed a fresh turkey. On the store pick list, no turkey. Very stressful! When you ask the shopper about an email you received and a discrepancy with what they are telling you, the answer always is, the emails are auto generated at head office. We don’t see them or have control over them. We just get the pick list. Odd and a substantial lack of communication as every single order has something missing or an incorrect substitution. Also odd, the largest store in town has an amazing number of out of stock items, yet other grocery stores have plenty of stock???
The prices are better tHan most grocery stores plus that's not all from there's clothes and other different house hold Goods
Always a great place to do grocery shopping,Lots of selection,well organize and Clean,Price wise lots of sales.Now with covid they are doing all they can to make it clean and safe for all.Kudos to all the staff frontliner Keep it Up????????????
Found what we needed for an affordable price.Great service at the till.She was happy and pleasant.
Lot of products but a bit expensive
I wish I could drive to this superstore everytime I needed groceries!! It's the best stocked store I've seen!
New store manager is arrogant and not customer friendly. Dairy dept stock midday is laughable.
Excellent place to shop! The staff is pleasant in the grocery store, never ran into any problems. I only wish the store would carry more vegan products and get rid of the poor lobster and crabs in holding tanks. The only reason for 4 stars is the store carries animal parts and excretions and the poor sea creatures in the holding tank. The optical service girls are out of this world! They are always helpful, and go out of their way to make you happy. 5 stars for this little store! :)
I ONLY shop here because prices are great and I get points towards free food. But every time I shop here, I will have a list of say, 10 things, and they will not have at least 3. Like yesterday for example, out of icing sugar. Completely. Not one bag. Sometimes I will plan a meal and they will not have the most important ingredient. Then I have to go to another store after Superstore. Also, their produce is not very good quality (when they have anything). Also, keep an eye on expiry dates, yesterday I grabbed yogurt that expired on December 26...It's nice that they have wine, I need it after shopping there.
Could have used friendly service, coming from a 1st Nations customer
Quick in and out Prices moving up shop with a list.
Good vegan & vegetarian options. Customer service is non existent. Workers are grumpy & ignore customers.
I went there at about 4pm on a Monday. I was surprised it was so busy with customers but by the time I left, there were very few customers left in the store. I was able to find everything that was on my list and at a decent price. I was impressed and will be back!
I love the cashiers and the store is always well stocked and clean
Great value.
Wish they'd stop re arranging the shelves, took me half an hour to find shake n bake lol
I like the fresh Produce and fruit here!
We bought vitamins for my children from the curbside pick up and they gave me expired vitamins! Very disappointed!
So many homeless people robbing elderly women and the garbage by the exit door is just insane. Sorry but I have switched to "save on"
One oven mitt I bought here burned my hand while taking pizza out of the oven - 2/5 stars. The other oven mitt 4/5 stars. Overall would purchase something here again.
Good selection of foods
This is a good store, with free level 3 EV charging station, and a gas station.
Love their new organic natural aisles!
Bad service. Employees stated they only work there not my job to help customers. Customer service laughed when I told them, still laughing when I walked out.
Clean, nice staff and always has low prices on every day essentials
Great quality food and prices
The staff at the online order center are amazing. They work so hard and are very friendly. Our company uses the online for large weekly orders. We have always had a good experience. Thank you online department!
Dairy expires within days, bad vegetables as well as breads very quick to expire. Bought new line of PC yogurt went to eat it to find it expired within a week of purchasing it. We come here now only for few specialty items only superstore has otherwise we shop save on foods as the products they sell are not ready to expire within days of purchasing. The only thing going for superstore is pricing but be prepared for expired of close to expired products. Very disappointed In their quality and amount of products they are continuously out of stock on.
PACK PEOPLE'S F'ING BAGS FOR THEM "SUPERSTORE" (Might as well go to No Frills)
Online Shopping / Store Pickup - very disappointing that booking a timeslot is so unclear. Should state ' confirm your timeslot by making a purchase through Checkout. The list can be modified anytime until 24 hours before pickup time reservation '. I did not know this. I booked a time slot nine days ahead of time, built up my list with my friends, and then went to checkout to find that my timeslot disappeared when I closed my shopping window. The bright side: no contact with store delivery person so I do not have to worry about social distancing. Hmmm.....
Good selection of products at a really good price.
Did not offer me the deal of the week or offer me a pruze for spending more than 200.00. I spent 248.00. If the prize was 250.00 i would like to have known. Thanks
Clean and tidy. Always seem to have stock in items I need. Fruit and veg is decent too.
Hard to find what I was looking for. Odd organization of products. Lots of empty shelves. Prices high on some items. Paid 3.47 for bacon at Walmart 6.97 for same brand and size there.
Customer service doesn't even keep a record of when the optical store is open- "every day is different" was the response. And when I couldn't get through to the optical store to find out their hours of operation, customer service were of no help, just said to try again. However, the staff at the optical store itself were very helpful and the prices of their lenses and frames can't be beat. I will happily continue to go there for my glasses.
Sometimes not great service at checkouts - slow. Some could be kept cleaner - like Brandon. Some are excellent like Moose Jaw, Abbotsford and Langley
The fruit section smelled like molding oranges. There were a few molding oranges sitting in the bin. Otherwise the rest of the visit was good.
Prices are good at this store. Staff members are helpful and the product is fresh. I enjoy shopping at this store and I'm sure you will too.
Clean store . prices are good some not so good.like all the stores
There an awful lot of ppl in there for COVID times. We got what we needed and got out!
Nice BIG superstore. Great selection. Very friendly staff, particularly the cashier we just recently had. Very chatty and entertaining, not to mention helpful and efficient.
Shelves need to be stocked!!! Low on stock constantly!! Unfortunately (the pick your own) tomatoes or either old and going bad or they are non existent. The coffee mate creamer in french vanilla is constantly out of stock. There are no shredded carrots ever, the lime sparkling water is always empty. The vegetables and fruits are not of the best quality and short of supply. When I asked an employee on a friday to check for red onions....I'm constantly told they dont have any...!!??? And this before the weekend when its busy and people do their shopping for the week. The ordering for this store needs improvement. Shelves need to be STOCKED and they need to be ORGANIZED. 1 Star for friendly cashiers and 1 Star for customer service lady. (Nice Lady called the dairy section and found 2 creamers for me that were still in boxes in the storage fridge)(on a friday...still boxed...and not out on the floor...when the shelves have been empty for 3 days)
Shopped there Friday April 3 2020. Complained to manager. They were not following physical distancing guidelines. Too many people in the store. No direction given. Not organized for a long line up to enter different check outs. Very dangerous. Should get in touch with RCWC who were super organized.
Went for eggs that were on sale not available
Total experience as I would rate it, 9/10. I love the store.
I love the way the staff help
The last three times I have been there including today the Pepsi section has been empty the eggs have been empty even the water has been empty how are you supposed to shop somewhere if stuff is empty don’t have the stuff that is on sale and can never find an employee to ask if there is any in the back almost as bad as walking in to Walmart at least at Walmart you can usually find an employee
Good cheap prices
Wish they were taking more measures to keep shoppers safe during pandemic.
I enjoy all of the wholesale prices on daily use of items
Great store with a lot of good deals. Wish they had a better in store bakery would take this rating to a 5 star.
What a horrible experience!!! Walk in the door and there is no carts available. I spend $450 in groceries, so I get my free item which is a cool feature about the superstores. I ask the cashier if there was a free item, and was told “ it’s over there” . I am walking over to customer service and a lady that was just working behind the desk walks out. I ask her where I go to or who is speak with to get my item. I am then told rudely, “ just go over there, I am busy” what the heck? Waited 10mins ( real time) another lady comes over and literally rips the receipt out of my hand. Hands me the item. I said oh what’s this and she stated “ it’s a camera jeez” in a very rude manner. The customer service I received was terrible. My wife and I have been in customer service for the last 15 years. You aren’t supposed to treat people like this. Maybe shopping at sobeys or co-op would be worth the little extra cost for the customer service. Guess customer service isn’t free!!!
My favorite place to shop.
Never enough cashiers.
Woman in clothing department was the rudest salesperson ever. I showed her several pair of slacks I was about to purchase but noticed dust footprints over several pair and brought it to her attention, and without a word she grabbed them and began trying to rub out the dust... and totally ignored me. She is middle age and even if she was having bad day no excuse... but frankly she does not deserve a position working the public.
Service is good and the points really add up
Lots of selection. Usual shopping experience. Quite busy, but lots of cashiers open. Free cookie at the bakery.
Great variety
A typical super store.
Beef is vary over priced and the country style hams looked grey????. Just about everything else is decent though
Super big supermarket with lots of fresh produce and wide variety of choices. Lots of parking, quite a bit of people, self-checkout made the process faster.
got hit and run in this superstore location parking lot "TWICE" while doing shopping in the store. The Customer service team is not helpful at all, will try to avoid to shop in this superstore .
Don't care for this place at all. Spend to much time reading the fine print on the pricing tags. Watch the clearance rack,take a picture of the tags. A few of us have had the clearance tags removed by employees. When they were caught ringing in at full price. Only pop on there once in a while now. I would say stay clear.
Great.variety. and prices great meat department !!
Great one stop shop...
Great store l only have problems with the baking department.The staff ignore you and they are rude.It has always been this way ever since l have started shopping st the store. Could this be because they are under staffed?
What can I say? It's real, it's Canadian, and this location is pretty super. It's generally clean, I can always find what I am looking for, and staff are always friendly. It's never crazily busy, either. When I lived it Toronto, battling my way through the crowded Superstore location nearby felt like storming the beaches of Normandy. I don't like feeling like I've gone to war just to buy a few groceries. To be fair, it's not the Toronto Superstore's fault. It's just a side effect of being in a big city. The Midland Superstore is a nice contrast. Even when it's busy, it's manageable. I can get what I need quickly, and there are always plenty of registers open so I can check out quickly and get on with my day.
Great selection of everything. Only getting a low score due to the fact I always have people coming up to me/following me or knocking on my window asking for money.
Great place to pick up prescriptions and any extra groceries. They always have awesome sales the day after holidays.
Sarah was amazing at directing customers to the apprentice line up and till. Mia the cashier was quick, polite and effective at her job.
The store is well stocked. The only part about Superstore I don't like is packing my own groceries when I've done a big shop.
I can find most of the things I need here for decent prices
Clean store,good produce selection, shelves were well stocked.
The problem with Super Store us you have to read the Fine Print. The Fine Print is getting smaller!!
First SS since Fort McMurray and I loved it. Price and selection there and great room, almost as much cultural food as McMurray but niss the Alberta meat deals.
Can be quite busy but good prices and selection
Good prices, love pick up service. Great products. Friendly staff.
Loads of selection and a favorite to shop at but I really dislike how the supervisor in the produce acts. Her name tag reads Shauna . On numerous occasions I've been shopping only to hear her trash talking her staff while texting or walking around with her phone in her hand. We are talking multiple times. I've even heard others point out the same attitude. It's not acceptable
Thank you for your response to my previous review and comments. This concerns the hours of operation of the phamarcy, if I can shop from 7am then I should be able to get ALL of my needs at the same time. I needed some over the counter products such as pain relief and an anti-acid but the pharmacy doesn't open until 9am. They may be independently owned but if I can shop the store I should be able to shop the whole store. You gave a stand alone pharmacy my business today. I left this comment on Walmarts site as well. This practice does not make sense.
Nice store. Not much international foods items are available. Good chocolate selection
Good stuff
Waited over 30 minutes to pickup a grocery order today.. i don’t suggest ordering online!
I shop at superstore because they have the best selection of organic foods at the most reasonable prices in Red Deer. I like the "green" brand and use everything from diapers to bleach alternative in the environmentally friendly choice. I also love that they put ripe produce and close to expiry dated meats, breads and other foods on sale for 30% off, although it should be at least 50% off. The added work these choices create (picking thru bunches of produce to remove bad stuff, cooking meat right away, etc) makes the product better worth 50% off. Another bone I'd have to pick with management is that so often the same things are completely out, which makes it obvious to me that whomever is doing the ordering isn't getting it right. Things that go quickly should be ordered readily. Even the pharmacy has been out of important medicines when I needed it.
Great seafood and produce section. Lots of parking available. The cashiers are great. If there are lineups they move quickly!
Like the selection of vegetables and fruits from Asian countries. They try to give you the feeling of getting a great deal with their no name brand and other items, but service is poor and quality and price sucks especially on bulk and clothing, get better deal for many things at other places.
Always clean and find items easily. Veggies pricey!!!!
I want to thank the cart boy who helped my mom and I (the old lady and cripple) load my heavy loaner wheel chair into the back seat of our truck! Mom was tired and I wasn't much help with my broken leg!
Excellent produce! Great baby selection at good prices.
Cameron in the Home section was extremely polite and helpful when I called in to check the availability of an item that was "low in stock" on the stores website. He went above and beyond. Thank you!
Usually well stocked, clean, lots of variety, well priced, price match, and friendly. The majority of our shopping is done here Gerry
One of the lady really helped me out tonight by lending me her cart token. Thank you very much
The store is nice enough but often understocked and unorganized. Items aren't even taken out of their boxes and are left unstocked for weeks. It is frustrating that the vegan and vegetarian specific items are slim pickings in comparison to other locations. I need to order many items online from vegansupply.ca instead of in store and locally. On the turn side, staff are always friendly and happy to help when possible!
Went to pick up a Flashfood purchase I made. All went well.
Click and collect seems to not care to actually find all the items and often says they are out of stock but if you go in they arent. Or they replace with something more expensive every time. The store is decent and has a huge selection of foods, ethnic and health as well.
Bought a pack of Frozen "free from" breakfast sausage patties. pre-cooked. Thought I would make some nice biscuits and eggs and make a homemade breakfast sandwich. But once I started cooking them, the smell was awful, once they started unthawing, it did not even remotely smell like pork. It was within expiry, and my freezer is amazing. I only got them a day before I cooked them. Everything else from this frozen, "free from" PC has been awesome. Really delicious. But this is shockingly poor quality. And just frankly gross. I love superstore, but this was really bad.
Great store and friendly staff. There's a wine shop inside. However its always freezing in there. Bring a hoodie.
Not crowed friendly
Pc express called me to say their employee entered the wrong amount on the debit machine so he shorted the store $50 wants me to go back and pay or let them charge on card on file. If your employees make errors thats a lose for the company but to actually call the customer after 3 weeks of it happening and how many grocery orders. Guess better pay more attention to my receipts. When how many things are missing from order I dont sit there and do the math.
I use to shop here alot. Today I went there and used the self check out which I normally don't. While i used it they had no bags at any of the self check outs. There was an employee handing out how many bags you need and actually had to scan her card and put how many bags you were using. I asked her how come she was doing that. She said there was people that were bad about the bags and in turn were making her job harder. Never been so frustrated with a grocery store. You seriously are going to hand out the bags because people are stealing your 5 cent bags or not paying for them. No thanks you can keep your bags. I will be shopping some where else. Not a great way to treat customers that are being honest.
Great place to shop and staff are great
Always extremely clean, he staff is always willing to help you find anything you're looking for, aisles are usually very well stocked and organized.
It's a zoo. But checkouts are fast.
It's a pretty good grocery store plus they have the pharmacy and house wares areas. I have found any staff that I have dealt with to be very helpful and friendly.
Staff are friendly and all safety precautions were being followed.
A bit more expensive, but worth it for the variety.
Store was packed but the lines were not to bad.
I haven't been there in awhile. It was very pleasant.
Nice to have a wine's at the store , save unnecessary trips to liquor stores! I think that beers should be too ,not all peoples drink wine for dinners
Good prices over all. Good health section with many organic and vegan products at good prices. I wish they did not sell live crab and lobsters. It makes me sad to see them.
Love this store. Has everything I need for low prices.
Favourite grocery store in medicine hat
Not as good as it used to be. Empty shelves. Parking lot & cart park never cleaned.
Love it! The only place to get groceries
Looking pretty sad with empty shelves. Too funny, brussel sprouts on sale for a 1 lb bag 2.47 and lose sprouts were 2.99
Large store that has everything you need. Cashier was quick
Easy to find all items on my list
Nicely organized and had an isle that was dedicated to healthier foods.
Great place to shop but needs more tellers on busy days.
It's a Superstore, much like other Superstores. Good selection of food and fresh produce, Bakery and Deli Goods, ethnic food and pretty much everything else. Lots of parking and accessibility, and reasonable prices. Can't ask for much more.
I love the points a person can get. My points added up to the amount that I was able to get $190 free! On $195 order, I only paid five dollars! Gotta love that
Great produce section & store is always clean .
Good customer service all round.
If you need a Big Shop it has everything at very competitive prices. Best of all at some pillars are lists, these aid in finding the aisle & product you need quickly. Also very helpful at the pharmacy. Pick off hours to go if possible, less crowding in the lanes and you can use your own cloth bags to offset plastic pollution.
Huge super market. Excellent sortiment and fresh fruits and vegetables. Very helpful staff. Good prices. If you buy for more than 250 $ you get 5 great plastic boxes for transportation and storage. Highly recommended.
Good. Usually well stocked. With this craziness still doing well. Staff is helpful.
The place where everyone would receive great deals.
I really love how fresh and good looking their produce is. They have an entire aisle for allergy-intolerance foods too. And their cooked chicken is excellent.
Bad chicken wings. I got food poisoning from bad Chicken wings. Biggest Econo pack purchased and after cooking like almost a hour they tried to kill me
Prices are great. Great quality for the price.
Clean and open. Reasonably priced
Very friendly and helpful staff, good prices and having the shop for you option has been amazing, especially during the pandemic.
Used to be a lot nicer of a store. The staff was more willing to help on the floor, but not anymore. The meat department is hit and miss, but if you can get the butcher, they're helpful and will cut you the size of meat you want. When you go to check out, make sure you DON'T get the older lady with the shorter blonde-dyed hair, because she's a grumpy person who clearly thinks her job is iron-clad and can say or do what she wants. After 13 years of going there, in all that time she's been there at the self-checkout area, she's not one for a smile or even a 'Hello' unless you're old and white, even from 'Day One', and both my wife and I are very cheerful folks, and generally appreciate the hard-working staff and the nonsense they have to put up with. Sorry, not sorry, but she pretty much brings that place down a full star for us.
Place is always crazy busy so I dont like to shop here often but great deals and the staff is usually pretty friendly.
The Great Canadian Superstore was fairly busy today, but when I went through cashier #4, with Maryanne serving me, I didn't feel rushed at all. She was so lovely and pleasant. Such a nice experience in my day. Thank you!
So I walked into this superstore a native employee girl with long hair who was unpacking boxes Being disrespectful rolling her eyes at me when I was walking to the pharmacy. She should get fired
Half the staff is great , good product selection
Always neat, quality goods, friendly staff, timely attention
Had a good variety of fruits and veggies ,very nice looking fruits at a decent price.
Superstore does not think it is important to clean and sanitize properly. Carts not properly sanitized baskets on dirty floors, cashiers using the same dirty cloth to wipe touch pads, belts are never cleaned etc etc. I now avoid superstore
Love the variety but line ups are definitely a problem during the week, but on weekends all checkouts are open which is handy.
I always shopped in this store until they did there resent renovations. I dont like it Iam lost so.i changed my shopping to walmart
Can never get ANY of the coupons they put on their billboard. And I must admit that I won't go there after dark as I do not feel safe with all the people lurking in the parking lot.
I love the points system so much! I have A PC card that we use purely for gas and groceries, and its so nice to be able to take $$off your total with points and super bucks!
Eighth in line to pick up my prescription, line is moving so slow.
The produce area is disgusting. Half was not even stocked and what was stocked was dried and withered or covered in brown spots and looked ready to rot. It was disgusting. Even Walmart has a better produce section. I’d be embarrassed if Walmart was actually better than my own store.
Nice staff, clean and tidy
Every time I go to the store there are multiple unmasked customers and many more with their noses sticking out. The cashiers and the floor managers are doing nothing. They need to do better
It's a big store, not one you just run into for a minute, but hey people it is CANADIAN! unlike Walmart.....I watch for Canadian brands though, some American ones creeping in, with the high fructose corn syrup and all (BBQ Sauce especially). Overall there is a lot of stuff but like any others u have to watch prices and there is not one store in GP that has absolutely everything! I find I need to go to 2 or 3 to find all the brands and sizes I want.
Always some good special to stock up with. Love it!
Have really improved service
One of the larger Superstore locations in Surrey area though did not have items that most others I shop at have. Oh and expect to be asked how many plastic bags you need at self checkout(isn't self check out just so we can get a few extra without being grilled for it?) Layout is basically the same except for the fruits/vegetables space is much smaller at this one as well as the bread section also. Prices seemed to be on par with other location. I strongly suggest others to continue shopping at other location if they already do so as you may be disappointed with the lack of selection and/or variety that many others have closer to Surrey centre area including Fleetwood and 104 Ave locations. Be nice to the staff please, they Just doing their jobs. Some of them are pretty cute I may add ????
Great staff, why no butcher?! Meat department has gone downhill
Superstore, like many others. Excellent selection of ethnic food supplies for a major grocery chain. I never used to like bagging my own stuff, but with cuts everywhere, seems like 1/2 the time I'm doing it regardless of where I shop. Its handy to also have some kitchen wares and casual clothing available in one store.
Nice place to shop, they even have clothes there
Very fresh very polite employees and easy to find the clearance section
Just nice and fast to get in and out. Staff is helpful. Always have what I need. And good products.
My daughter who is a single mom bought $300 worth of of food and you people double carged her and she went to show you proof and you wont give her her money back, now she is out an extra $300 to support her and baby, shame on you!
Always get the same cashier - young male with glasses and he always gives us a smile and great experience while cashing out! Probably the biggest reason I go back!
A lot of shelfs were not full and I couldn't find what 8 was looking for.
The store is ok but warn people that go to the optical. They are rude,and not real helpful. Does saving money outweigh customer service. I will choose to save money elsewhere.
There finger beer is the best for Moscow mules but other than that I hate this place
You can't fault this store. They've got everything you need and more and the checkouts run quick and efficient. Fyi..their sushi is devine. Shout it out ???? No complaints by me!
They need a app to help find things on aisles
Great store. Friendly staff. Food displays are well maintained with care.
Today When I come to till there are one lady who behave totally arrogantly with me that’s why I called her manager about the situation and I’m shocked that the manager whose name is BEN was also take her side ..may after this I never come here for shopping
Best grocery store in Nanaimo best and freshest vegetable and fruit section. Save on should come to your place to learn
Excellent selection. Wine and Beer are bonus. Meat is a little pricey.
Awesome staff. Great shopping
Can always find what I need. Make sure to have a loonie for the carts.
Staff don't seam friendly most days ask them a question they get snippy with you
Decent prices, and despite being the holidays, the lines moved quickly and staff was friendly. Everything was clean.
Didn't have alot of products I was looking for
I love this store! It's easy to find everything you're looking for. And they're right when they say that every checkout is available. You hardly have to wait in line. They will always have my business.
Cheapest price in town. Look for the red 30% off stickers to stretch your budget or WAISTBAND! Anybody want to buy a Jeep? Lol
Found something that I wasn't able to find elsewhere, like not even in walmart. Though there wasn't any price tag or code number on the shelves. So, had to wait while they looked for it. But everyone was very helpful and polite. So its okay.
Still have great selection
Good selection and fair prices. My problem is there are never enough checkouts open during the week. I hate standing in long line ups everytime I go there.
Good prices, good quality
Good selection, good prices, but can be picked over and short in the meats section due to cottagers in summer.
Soooooo annoyed at bagging my own groceries and now the self checkouts. I would shop at No Frills if I wanted no service. Update: Now they took away all the bags at self checkouts and you have to ask up front for bags before you then check yourself out. Come on! The store cannot manage the odd 5 cent bag not accounted for?? The bags are locked up like they're gold. I refuse to go back to this store. It just gets worse. No Frills in town has ZERO self checkouts, and they will pack the groceries for you, and if you need extra bags they give them to you at no charge. Pretty sad when No Frills has more customer service than a so-called Superstore. ????♀️
Clean, good prices, good service
Good place to shop and very friendly people
If I could give it less I would!!!
Long lines today
I was there to pick up an online grocery order. The whole process was very smooth and easy to figure out, and the staff that delivered everything to my car were very friendly and helpful.
İ find the produce to be hit and miss... sometimes it tastes great and lasts while other times it is no good at all. That being said the prices are reasonable but keep in mine you are getting 2 to 3 star products. .. they are labeled so you know what you are getting. The kids clothes are awesome and last. There are often sales so keep your eyes open for the flyer.
Good place for bulk buying
Great selection of everything at a fraction of the price compared to the other big grocery stores , and it has much more . Can't say enough about saving money !!!
So big... So many things to pick... Good variety...
I get some African food there
Lots of verity. The only place in town the I can get some products. Also all ways willing to price match, they do it themselves most of the time.
They rearranged the aisles adjusting the new layout. Busy a lot of people at times.
Superstore is my go to shopping place! Of course it has its flaws, like every place.. I love the variety of items, the quality of the produce (for the most part.. I have received rotten bell peppers before and rotten chicken breast.. I went back and got a refund, no questions asked) the prices are pretty good, at times they have amazing deals and I am also a fan of their rewards program. They have a online pick up service, I haven't used it but I have heard good things about it.
Went in to buy prescription sunglasses. The optical store closed for 2 days due to staffing problems. How big is this store. Always out of specials throughout the store.
The produce is oddly large and hard to cut. Line ups are often long. The place didnt seem to be overly clean. However there prices were wonderful im disappointed they have switched from discounting items 50 percent to 30 percent. I no longer purchase discounted items here because of this. I do enjoy there coupon wall. Finding a cart some days is a challenge. Im glad they discontinued the electric price labels as they were hard to read. Green house staff are very helpful. Large selection of groceries. I havent used the click and collect option but i think its a thought option to have. Gas is a good price.
Very covid aware, good stock levels prices Always seem fair
Nice clean store. Lots of selection. Friendly staff. Not known for the freshest of seafood
Not too crowded and I found everything I was looking for.
This place is always so packed does not matter what time you come at it's always packed. The prices are really good here hence why so packed. We tend to come to this place later on at about 7-8pm and there are only like 3 tills open and a line up like 20 people deep, If you can get by waiting 20 mins to check out this is a great place. Tried the order online pick up and that was the best, this is the only way we shop now.
I Love the big sélection of products. The staff are always helpful. The international snack aisle is the center of attraction for me.
Clean store not too crowded
Been using the online service since well before the pandemic began. Love it.. Love the choices.. Love the hours... Great service. Great Store !
They stopped bringing in the presidents choice black label toaster coconut icecream, so disappointed.
Aside from groceries costing more and more at least if you look around and pay attention there are plenty of good buys to be found . At least enuff to keep me fed on my budget lolZ
Great prices
Always so many cash registers open, great produce, fresh seafood, olive bar, sushi, everything you could need. Management is super helpful super fast and just a positive place to do our shopping.
So I was there this afternoon and WRONGFULLY accused of STEALING!!! Manager Was “unavailable” to discuss the matter!!! (Hmmm)
Real Canadian Superstore sells the same products as NoFrills at a much higher price.
Price's are all right I guess.there is plenty of room to walk around the isle blockers so that's a bonus.lol
I love shopping here!! It's not crowded,makes my shopping enjoyable they have great deals as well.
We are very good customers here. Grabbed big bag of potatoes. Sharp metal shavings all over them. So grabbed the individual ones. They are a bit over priced buying like tht but oh well. Told them at cash that i wanted a discount or to not pay for them. They didnt even send someone to clean metal shavings right away. Look at you like your trying to steal 2 dollars from them 20mins later 30 percent off. Terrible customer service and management.
Too big, couldn't find anything and people are rude there not the employees( not that I found any to help me anyway) but the shoppers, cheaper is not always better, I'd rather pay a little extra to get treated better and be around a higher class of people. But if you want cheap, crowded, and don't mind being treated like you not important then the superstore is your store!
Worst experience ever. Nothing is ever on the shelves and the pc plus card never works. I spoke with some of my friends who said the card never worked for them. When I sent an email they said I need to activate my account. I already did that. No one will fix this. Superstore is a huge waste of money and time. NEVER USE IT
Good service and selection
Great store, especially nice produce dept. Now if you would just enforce your mask policy (which you charmingly call "mandatory"), I will shop there! P.S. Why do you have a security guard at door if not to enforce policy?
Could open a few more tills but great service and prices
Good store to shop for everything just busy
I like this store, great parking and easy access.
What a beautiful store for groceries - the range of products and wide variety.. Personally I feel it's the biggest too in terms of size. It's that kind of store which literally compels you to buy something - we did just that. Prices are competitive with any store in Peterborough. Have a walk in clinic too on the 1st floor and is situated at the Lansdowne Mall.
Good prices but not a very clean store!
I've never found so many pieces of bones in boneless steak in my life in the past 2 months from here. Switching stores forsure.
Lots of options for food. However had to walk around the aisles as to product not put away yet.
This store has great staff, is on Indian reserve; so is tax free to natives, and is kept safe and clean.
I used to go there quite often. But now you have to use a coin to get carts and was treated very rudely by the customer service representative in dealing with this very recent issue with a squirming 2 year old in my hands. There was a bunch of keys for carts right on the counter. So you lost a pretty big customer because of putting rude people in customer service rolls and not handling the change over to "no Frills" style shopping carts. There are a lot more options on the strip (at cheaper prices) and lo and behold, everyone was much nicer.
It's Superstore, usually decent prices, meat hasn't been very affordable lately though so we've opted for Freshco's much better prices , and having to buy 3 of something that you don't need just to get the sale price sucks .
Nice family shop with competitive prices and great specials
Very clean and tidy store, wide aisles, helpful staff and good prices.
Wish you would carry more apples grown in CANADA ????. Usually good produce, although it's all shipped in because we are In northern Alberta it is sometimes not good at all. If we grew more fruit and vegetables in Canada in massive Greenhouses, that giant grocery stores could buy from , Fruit and vegetables would be outstanding quality.
Superstore is a good place to shop, but don't go with limited time on the weekend as it gets silly busy. The vegetables are decent, and prices are fine. My wife likes to hit the Joe Fresh area while I pick up the groceries. There is a cell phone kiosk here, as well as a lotto desk, insurance place, and a barber shop. Also, to the right as you walk in, there is a pharmacy and walk-in clinic.
It's unnecessarily big imo and it can be hard to find things but Superstores prices are legit and so is their reward program. There are also a lot of services (Insurance, Pharmacy, Optical etc etc) and plenty of cashiers and self checkouts.
Massive selection and usually quick checkout lanes despite always being busy
It has most food items you may need. It has good prices. The quality is not always the best but usually pretty good.
I just like the store because all of the staff are wearing masks and the prices are great.
Good selection, good prices, friendly staff when you can find one. Definitely need more staff. Especially on tills. I'm standing here with a long line up. They need to have more tills open every evening!!! And to add after standing at a till for 15-20 mins they go a close that till as it's almost my turn. With 5 others behind me. Not a happy camper at all I will add to this on Jan 8th add to this I'm here again and there's zero carts. So I'm carrying around my 2 month old in her car seat with a basket in the other hand.
Love this store! Good prices, not too busy and they are equipped with self serve cash. They have a good selection of craft beer and wine!
Good prices and their Covid rules are set up well.
The Langley location is clean, staff are friendly pricing is good. It's a one stop shop.
Terrible experience with pc express today. I'm sitting here for a second time after they told me to come back 3 hours ago. And I've been told twice my order is still being picked up. Now it seems it won't be ready today. They expect me to do as I'm told and just come back tomorrow. I've already wasted 2 hours today. Now tomorrow? Employees are trained to say they are sorry but they don't really care. I have had to go and knock on their door because the number that have posted is not even working.
This use to be a decent store to shop until I was surprised to find out you have to pay for $1 for a grocery cart. On top of packing your own groceries and now having to rent the cart, and no self check out options, this store is out of touch. If the location were some slum area of toronto maybe you could justify the coinage, but there are too many other options around. Bye bye Supercentre. I'm shopping at Foodland now.
Food was good service was slow
Love click and collect so much!
Great prices on items we use
I,just found the organic section,thanks.
Better customer service here than their King George highway location. Talked to their manager Matt and said no issues on refund on chicken wings that went bad before their expiry date. Bought on Mar 21, tried to cook them in Mar 25 and it smelled gross and slimy. Expiry date on package shows March 29th. I tried to freeze as instructed by the store until they are taking returns post Covid but the smell didn’t go away and started stinking up our freezer. It was the most disgusting thing with rotten chicken...Matt let us toss in our trash which is what needs to be done anyways if I was able to return them to the store. He let us get our money back which is what we would do where I work no questions asked. Still some kick back from the front customer returns staff but still better than the Surrey location who never even responded to my emails/comments. Terrible management there and I can speak from experience being a manager myself with the company I work for. And once again the customer service here comes through today 3 months after my other issue! Thanks Mel for letting me combine my receipt from today and yesterday to get the free offer for the week. I didn’t have time to finish yesterday as I had a medical appointment to go to and didn’t get to do a complete shop.
We love this store. In it you can buy anything from food. For very good price. Good inexpensive choice of clothes. There is also a large pharmacy. Always smiling and friendly staff. And excellent castemore service. Due to the covid 19 epidemic, they clean very well and keep track of the distance between customers. Thank you for your care for people). Need more bigger parking.
Great selection of food and housewares amd clothing. One stop shop.
Great store had everything I was looking for friendly service
Busy busy well stocked store with a great variety of grocery items. Good diaper sales
Nice store for shopping, bring your own bags 9r buy one of those blue bins they sell to carry your groceries
Scheduled curb side pickup, get a call 5 hours early saying they are 1-2 hours behind. 3.5 hours after selected time no call, no update. Sat on hold for 10min waiting just to get told "we closed PC express at 10, and we are just starting to pick orders from 7, your pickup won't be ready tonight ". Forced to drive to store and pretend I was a race car driver going down the isles with cart so I could get what was needed as only able to pickup Sunday evenings. So much for trying to limit interaction so I don't raise possibility of bringing something home with me to my kids and through them to grandparents. Not impressed
Ok place they have everything but it's always packed of people there
Love shopping here. Have to watch prices as they can be a bit higher but they pricematch.
Great place to shop but run out of product.
Good store. Prices are cheaper compared to save on foods. The produce section is hit and miss though. All around top store for food in Prince George.
Not a bad place some days they lack on general clean up and maintenance like de-icing the walk and having carts available at front entrance
One of my favorite grocery stores in town! Great prices, great selection. Can get pretty busy though.
We went to pick up our online order today at Super store Nanaimo, this was a horrible experience. Waited over an hour, finally received the order, half the order was missing, we received someone's order so they were also missing items. Spoke to the store manager, Dave, did nothing to resolve the issue, were were told it would take a further 2 weeks for our refund. Think twice before ever shopping at this location again.
Was packed!
Great sushi
Large store. Many products. Value pricing
This is the pineapple we just picked up thru PC Express. Not the first or last time it will happen, I'm sure.
we have recently decided to try the superstore again after switching to walmart as our primary home shopping superstore , but after years of shopping at walmart we have to say that superstore has made some big changes to the store since we were here last ! we were impressed with the layout of the store , the flow makes your shopping experience easier, but the big thing for me i guess is the staff in eash dept , its fresh food fast and made in house that day, i like the deli dept and all the diffrent prepaired foods from sandwiches, sushi, pizza ....
No bory help me
Fresh produce this week, good expiry date ranges on milk, yogurt. Still not sure if I like the new store length aisles. They feel way too long. All in all, I really like this store!
I called several times while they were open and no one ever answered so my question went unanswered and I took my business elsewhere.
Great selection of shopping but bathrooms and baby changing tables are disgusting. Access to child’s changing tables has garbage cans blocking them. The changing tables them selves are stained, grimy and dusty. Bathrooms stink of urine. Would love to shop here more often but due to the inconvenience of changing my child in such unsanitary conditions I can’t...
Good prices. Good selection of Asian foods
Great prices and always plenty of tills open.
I've noticed lately that many items are becoming more costly here. As an example, the prices of the fresh sliced deli meats have risen approximately $1.00 per 100 grams. Sad.
They have everything you could need.
Wide selection of basics and import foods. Produce is not bad but quality could be improved. Nice selection of housewares and kitchen accessories from low to high quality and pricing.
Great place to shop. If you have an PC Plus points card. You can get points for your purchases. Then when you get enough points, you then can trade them in for free groceries. Like $20.00 dollars equals 20,000 or 30,000 equals $30.00, but you first have to have enough items to total this, in order to receive the free items.
Why oh why did you reorganize the store like this!!! The lane down the middle of the store was the smartest thing they ever did, now it's gone!! Bad move Loblaws!!!
Love the deals. Nice store
Staff are willing to help That being said, they could provide better assisrance by having more staff on the floor.
Best grocery prices in Red Deer hands down!AND the freshest fruits and vegetables there is!
Always good quality products for great prices. Good location too! Easy to get to from any part of Kamloops. And there's never really any wait at the checkouts as they've always got lots open!
One of the few major chain stores in Prince George that is on past with it's Lower Mainland or Interior BC counterparts
A friend is a cashier here and they seen another cashier giving items away for cheaper than the intended price. (Helping a customer/ or family member steal) Even pulled the duplicate receipt and gave it to their manager and his reaction was "oh he does that" blatant theft is allowed in this store? Guess my groceries will be free from now on. Step up and deal with the theft issues. Maybe this needs to go higher than just the store management. (5 months have gone by) Thanks for not replying. I am still aware that your theft issues are out of control.
Superstore is a great one stop shop for practically everything under the sun. If you shop here regularly, be sure to sign up for PC Optimum points, and check the app weekly for your perspnalized deals. I racked up over $500 in free points by shopping there weekly and saving up over a three year period (although I've since redeemed most). The Nanaimo location is clean, the staff are friendly, and the prices can't be beat. Shop early in the morning, late at night, or mid week to avoid the lines.
Always friendly..line ups go pretty fast..covid safe.???? the staff helps me when I need to find something. .even take me to it..love shopping there..prices are reasonable.
Great prices compared to other stores. But their deli section leaves a lot to be desired imho.
Shopped Friday September 26th Good selection nice clean store helpful staff Sign at entrance says masks MANDATORY yet found about 30% customers not wearing any. No staff seen speaking to such ones, no one paying attention to number of customers very crowded especially in produce section no social distancing. In reading earlier in year comments the same concerns mentioned however management only responded to positive comments and did not address these Covid-19 concerns. Cashier did sanitize conveyer belt which was appreciated
Love shopping on line and have them do the pick up of things for me. Hate shopping.
wWhe CDC (the folks that made the Covid guidelines) says that masks are useless against the virus . . . in fact they once took the position that masks are potentially harmful . . . Superstore MUST be aware off this . . . Why the mandatory mask policy????
Kamboucha price is really nice. Plus they carry the right kind that's a nice plus :) friendly staff nice grocery store
I have a service dog and once I went in there I was at the check out and all my dog did was turn her head and sniff the cashier behind me and I had a employee come over and start raising her voice saying my dog should be on a leash which she was and it should be well behaved for a service dog and shouldn't be scaring other cashiers ! Anyone who shops there knows how close together the tills are and it just so happened the cashier was scared of dogs I left crying and the last two times I have been there employees are pointing and staring which makes me very uncomfortable so I had to stop going there love the store and prices but some of the staff need manners on how to treat people with mental illnesses and service animals I will never go back there again. All I got was an apology from the manager that was it.
I shop here alot and generally have a great experience I just wish the produce was in stock more often or changed out when turning bad also the hand sanitizer at the front door is almost always empty and I find that annoying cause now I've touched a dirty handle that I'd imagine alot of people have already touched and have no way to clean my hands after other than using the washroom ????
Usually find everything ya need good bargains
Ya it was Superstore all right! Glad we have 'em. Good prices on stuff. Everything standard, you've been in one superstore, you know them all!! That's a good thing if you just wanna run in and out!
Store has what l need. Staff is very helpful and friendly. I recommend rexall before the other drug stores in town checked them all out returned to rexall each time
Never enough staff to ask most of the time ...
They have varieties of things but they prefer to leave their goods expire or their produce go bad and be wasted instead of doing 50% or even 90% off for quicker sales. So you see some of the things they have marked down to 30% off rotten already or very close to expiration. And sometimes expired already. I think they should be increasing the mark down prices for quicker sales and to keep their stores clean instead of being over packed with rotten and close to rotten produce.
Huge grocery selection Good prices Close to highway
They have to stock more often
Nice clean store. Great staff.
Always have what they advertise dont bother people about masks
If I cannot find an item I ask an employee for assistance. I think that training lacks because in most cases they cannot direct me to the location where the item is.
We shop here for our main grocery shop. The selection is pretty good. The only thing that could use a bit of help is the produce at times but overall we like shopping here for value and price.
Very busy, no Covid safety for customers, no one ways, people less 2m apart. Friendly staff though.
Raman did a GREAT JOB!!! Very alert, aware and quick to rush to help. He looked for insta eye contact and did not hesitate to run over! Carried a very heavy item and arranged for Jesse to bring a cart to the check out for taking the items out of the store. BRAVO Raman and Jesse!
Used the Click and Collect service at the Moose Jaw location, I was charged an extra $72.85 on my credit card. I called to speak to a manger. She was very abrupt, with an annoyed tone. She put me on hold, without telling me any information, and forwarded the call to someone who was not able to explain this as of yet. I was enjoying this service, until this point.
Fast In and out. No line ups
It's fine. Cashier fine
I love shopping here always well stocked an has everything I need. With both solid products an good value in what you buy.
Best deals when shopping for a large family. One stop shop for everything.
Always have what i need in stock, the Joe fresh children's clothing are a inexpensive way to dress the little one. One stop shopping!
Eh, I shop at superstore out of convenience and pricing, not for cleanliness or stock. I do enjoy chatting with a few of the staff members though. I also DESPISE the way upper management treats each other and other staff.
A great place to shop
My only beef is the stock of some sale items,if you are not there the day it goes on sale,some product is empty on the shelves
Thank you so much to all the staff for working through this terrible time. All the staff, especially the cashiers have always been so nice, helpful and friendly. I'm so glad that the staff and customers are being protected as best they can. I appreciate all you do.
Great place to shop good variety and stock.
Feeling unsafe due to people asking for money and credit cards.
I like their points system. Could do better on their produce. It's almost always wilted, bruised and old.
Fruits n vegetables are good, I find stores to big, bag my own groceries am I in no frills
Organized and clean and almost always has stocked and faced shelves
Very accessible. Fairly good value. Sometimes short on merchandise especially Produce
Reasonable prices great selection...the only critiscm is they should bag your groceries. If one shops alne its a bit of am undertaking to bag your own groceries
My only beef is with the location. I really dislike how far away and difficult to get there personally. It's worse now with the construction, I miss the turn offs into the parking lot... BUT The staff are friendly, it's always clean and the prices are reasonable for groceries
Never have any of the frozen chicken boxes out when they open... Sounds lame I know but when you're there at 730 on the morning for a grocery run and half the shelves are empty/not stocked in the meat section, it really can get irritating.
Found natural foods, Bee keeper's honey, ginger, cinnamon, chili's mix of herbs, & sun glasses great fit. Yes they also carry some of the vitamins I take. Apple cider by Platinum. All these herbs help loose weight. I am getting capsules to fill my own, or mix in water, make a past then fill glass full water, stir & drink enjoy.
Super store is one of the few places left that is strictly Canadian. I shop there regularly 4 this reason. I know the store well and the service is generally very good.
All checkouts open on the weekends. Brilliant. So much more relaxing than a certain warehouse chain.
Could not find the red Degreaser i always buy and could not find any floater staff (shelf stocker) to enquire
It's what you would expect from a Superstore, not much. But it is cheaper than smaller grocery stores (if you're paying attention and not getting all of your food/stuff here). Last time I went, the baskets looked like they had been washed. I noticed because up until that point they were sticky and kinda gross.
I write this review as I am sitting in my car for 19 minutes and counting waiting for a click-and-collect pick up that I paid $5 for. this isn't a one-time occurrence it is every time yet for some reason 6 months go by and I forget how annoyed I was at the last experience and do it to myself again. Shame on you real Canadian Superstore this is pathetic. for anyone reading this if you want convenience use any other grocery store there is fresh Street market, Save-On-Foods, Independent grocer, all with either free pickup or quick delivery. There is no need to waste your precious time here
WORST CUSTOMER SERVICE EXPERIENCED TODAY! We were at the Kamloops store today at around 9:15pm and had felt embarrased and harrased by the lady "supervisor on duty." Apparently, the item (baby diaper) that we were purchasing was placed, along with other stocks of the same kind, under the wrong "promo pricing." The situation was poorly handled by the staff and and supervisor who argued with us and even raised her voice without understanding our concern. It was the first time we had such a very negative experience and it resulted to having a long queue with only one till open at that time. Instead of resolving it while upholding the value of the store by giving a good customer service, the lady supervisor clearly tarnished the reputation of the store by showing a very inappropriate behavior. We certainly hope that this kind of matter be properly dealt with or the store would suffer a bad reputation because of staff who do not seem to understand what their job role is. Moreover, her being adamant about her title of "supervisor" saying that she wouldn't honor it because we were answering her back was very very rude and unacceptable. Would honestly have given a 0 out of 5 because of the unecessary time and effort wasted for one diaper transaction!
Fresh veggies ( most ) Service was great People where friendly
Nice and clean store. They are one of the few stores in this area that has nice produce. You need to watch their prices, as they can be higher than other stores.
Wide aisles, good security, good staff, overly expensive, tricky signage ( must read very carefully). Very large parking lot.
Great grocery store a large selection of fresh organic fruits and vegetables as well as a large natural foods section . Prices will surprise you there reasonable for organic. Really like to shop here.
There was this lady called Alam working. She was so rude. Her way of talking and greeting was ill-mannered. Hope managers pay attention towards the behavior of their employees.
Ladies at customer service very helpful
It's Superstore....what else can you say. Dried cranberries are in the baking isle just a heads up because customer service doesn't even know.
This place is an excellent place to shop for groceries with a wide variety and good selection they also have kiosks in the store where you can purchase wine however I believe they should have more people working at the cash registers as the lineups can get a little bit long
Best store ever with the best staff
PC express pick up wait was 2 hours. It had dragged on as the person loading cars kept saying we are next. Kept following up and waiting and he kept saying we're next. Could have gone in-store and did the shopping myself in quarter the time spent waiting. Oh, we got a $10 gift card for our trouble!
This location allows those without face coverings to enter and shop, placing their employees and customers at risk. I spoke with an employee and they said that this is a common occurrence. Management needs to step up to ensure a safe workplace through enforcement of publicly mandated face-covering policies. In reference to Sunday, April 25 around 6 PM.
Superstore was just that the same ole superstore.
We were billing for mangos and there were 10 in a case of mangos. It didnt specify how many mangos were allowed in a case, and so we went to self checkout and this employee showing attitude said "uhh there is susposed to be only 9 in the case" and we said "we didnt know" and she said "yes but I know" and i said "I know u know, but it isnt stated anywhere the number of mangos per case that is allowed, make sure for next time it is stated so people know"everyone looked at her and she walked away embarrassed. Maybe give your employees feedback and provide additional training on how to be a human being first before doing anything else and how to communicate in a nice manner.
Great selection. Love the sales they have on kids clothes.❤❤❤
Like shopping at superstore, great people and great services ????
I like the selection and price. Don't like there silly product limits.
Always the most affordable in the city. Tonnes of great deals and large quantities of the sale items. Plus the variety is refreshing as well.
PC express pick up was an absolute waist of time. Would have been faster to go in and get groceries myself. Came at the end of pickup window and they didn't have order ready. Went back a few hours later and waited 25 more min for groceries after no answer on the pick up phone line. Had to finally go inside.
Good selection of products and staff were helpful.
Rude customer service staff, no offer of plastic bags at the till. I expected much better from them. The only comment the cashier made when I asked about bags was a sarcastic remark that I should have asked for some before checking out. Sorry I was dealing with my children and a full cart of groceries, you could have asked me if I needed bags... Won't ever be going back. Sobeys is priced better, and the service is 10x better. In fact I bought the same cryopac ribs at Sobeys for less than half the superstore price....
Great selection. Most products in stock.
Update: the assistant manager in the PC Express department was helpful in resolving this situation. Then I recieved a call from management and was able to have a conversation about the error and how it could have been dealt with better. I really hope that everyone is able to take this a learning opportunity. I would give this a 4/5 star rating. Nov 22, I do not know what happened with the express order system. My husband had to wait over 2 hours to get our grocery order. They kept claiming they were swamped, however, during the initial call they claimed not to have record of the order until they "found it". I believe they messed up and took no responsibility for it. Calling the store was futile as they just kept brushing you off with "we are slammed" Upon receiving the order we realized that 16 items were missing but we were charged. After calling they said it was there and offered a refund, which would have taken a month to process or I could come get the groceries. I chose to get the groceries the next morning. Arriving at the store, there was no urgency to get me my groceries,that the employees at superstore messed up on. I still waited 15+ minutes to receive my order before calling again. Only to be told they couldn't find my missing groceries and that they would have to call me back at some point. I understand technology and human errors happen but it's how you deal with them that matters. I found the way that Superstore handle this error was unacceptable.
They refused to fill out my prescriptions because their pharmacy records are out of date? Had to argue with them, even though the doctors name was on the prescription. Way too much drama to get a prescription filled.
Clean and well organized and great sales. Cashiers are always very friendly
Absolutely terrible cashier service today. He was scanning the items so quickly throwing things on top of one another, including heavy items on bread. I asked him if he could slow down and stop piling all the items on top of each other, and was told it doesn't work that way....really ? Train your staff properly and teach them some respect. We are regulars during cottage season, but today was the last straw. Will not be returning, and our avg bill was $400 every week or so.
It would be nice if you would start letting us accrue optimum points in your liquor store☺.
This store has the best prices and the products are top shelf, I know this is covid 19 times but there is no need to hoard toilet paper and paper towels those products are made rite here in Canada, and please practice social distancing and respect the employees here and thank them for working ????
I've been using the Superstore PC express for the last several months and have to say my experience has been fantastic, a few times mistakes were made but just a quick call and everything was corrected and refunded. The staff are always very cheery and friendly! I have nothing but positive things to say about using PC Express at Langley Superstore. They even occasionally bring you treats and candy with your receipt. I highly recommend using PC express.
You have to clean your own cart. They are not cleaning at checkouts. I think I will be shopping elsewhere for now.
This is not a review of the store itself, rather just one of it's products. I just purchased a box of "Exact" nasal rinse saline sachets. The box is supposed to contain 100 sachets but in fact only contains 93. This represents $1.04 (plus tax) per box - not a huge amount but this is misleading advertising and petty crookery rolled into one. Loblaws would do well to check up on their suppliers!
Always out of products when you go here. The bread section is pathetic and alot of expired or expiring products in the shelves
Over all quite good, prices are reasonable. Unfortunately on my last visit when I unpacked the vegetables some were rotten. (This is the 3rd time I've experienced this)
50 percent occupancy..doesn't seem to be working for big box stores following government health orders. .I guess is just other people.. put my groceries back and left store the line up was terrible wrapping around 3 /4 of the store.....won't be back.....
Order and pickup, I like this so much! Friendly and helpful staff as well.
Use to be the only place we would shop. But the prices have been going up steadily in the past year. So foing comparison shopping now.
Love it! Do most of my shopping there! Helpful staff, can find almost everything I need in all departments AND it's Canadian!! If they don't have something all I do is ask and they will do they're best to get it for me! How's this, $5.00 for a home made pizza! Other than Costco I don't shop anywhere else! Make points also, every now and then I get money off my bill when I get my points built up! NICE! It's my favorite grocery store for sure!! Donna Myles
Always good
Some items are missing from the shelves but they were missing at other grocery stores.
Recently had a fellow customer help me out in your parking lot by giving me a note. They told me I had a flat and I had no idea. Thanks alot random great human.
Large selection of groceries and other items. Great prices and deals, best place for groceries in moose jaw.
Very overpriced. Girlfriend loves it. Good food tho. Quality cuts.
Good Can not complain
Didn't get the best service
I shop here every month. Im not always impressed with all the produce but when its good it IS good. The prices are reasonable & better than some. They also have a 30% off program for vegies fruit breads & meats . I relied heavily on that program, as my Dog only ate fresh food. He's gone now but I still highly recommend it! The staff is always courteous & helpful & a few of the cashiers are funny & helpful with packing. No its not Save On but im on a limited income so Save On is often out of my price range. I suggest going early in the morning for the best products & deals .
Need to work on your web page, had great difficulty find your eye glasses and how to make an appointment for an exaim
Practising sanitising cashier checkouts after each customer. Polite staff
Produce - great selection but make sure you eat it fast as some items like berries, lettuce etc turn VERY quickly. Like 2 days for berries. Deli - good selection of all sorts of meats and cheese. Try their Jamaican beef pies or samosas. Meat - everything you are looking for. Noticed the salmon looked a bit mushy though. Great price on shrimp. Dairy - only a limited selection in brands. WHERE IS YOUR DAIRYLAND MILK??
I gave 3 stars as they need to work on having sale items on the shelves instead of them being out. Stocking problem perhaps? Also there is room for improvement on the cleanliness and overall appearance in meat, seafood and dairy isles.
Feels like I get used of where stuff is and moved on me
Pharmacy needs wrk..regular customers should be treated wth respect.but grocery store has fresh produce n great deals
Friendly staff, great hours and always good sales happening
The queue is back to single file again at Superstore, avoid if you don't want a long wait
Favourite place to shop for groceries and has been for many years
They rearranged the dam store again, so I headed for what I was getting and it wasn't in that aisle anymore.
Nice store, lots of parking space, very kind staff and lot of variety in products and still for a decent price. Am going there for over 18 yrs
You sure need a mask for in-store shopping here.... Good to keep safe
It's a grocery store. Sometimes they just leave the produce that's going bad for sale..
Washer fluid outside so hard to access with cart. Once inside store I decided not to purchase anything so I couldn't find a way out. Ask employee how to get out and had to walk to far end of store to get out of exit which was at the other end of store. I won't try to shop here again.
Not fond of their parking. Some handicapped halfway down the parking lot and very narrow, beside the cart carousel.
All your groceries, clothing , seasonal decorations, household items this store is so big you can get lost ....one stop shop
Resentley renovations to the store added a doctor's office to the store which is great the doctors are taking in New patients as well.
As expected it is almost always extremely busy here. Unfortunately, it usually isn't staffed accordingly, especially at the front end. There is nothing worse in any retail environment than being finished shopping and having to stand around to give that company money for thier goods!! Come on guys this is not the place to cheap out, cashiers are typically your lowest paid employees!!!
Best store prices return policy and costumer results
As of today, Oct 3, 2018, the gas bar is closed for renovations, but if you're looking for cheap smokes I noticed they are even cheaper at the superstore smoke shop when you buy 2 at a time. Great deal!
Since Covid, this place got overpriced
Six employees in store no masks, just tiny plastic drool collectors on the chin. Is the manager anti-masker?
Always busy , too many people but, still great prices.
Large store with excellent selection. Only problem being they still use coin accessible shopping carts that require a dollar coin. As I'm sure is a common occurrence, I rarely carry cash anymore as I use debit for everything. This causes an issue when you need a cart. You need to line up to get a coin at the cash before you shop. Just a small annoyance but one that could be easily rectified.
As of 12/21/30 you have to wait to enter store long line up , wait time was in excess of 30 minutes @ 11:00 A M
Its a superstore. They have what you expect and ive nwver had a prpblem there.
Just stopped briefly for Liberte Coconut Yogurt ???? and as always I found that they had a few in stock! ???????? Which is not the case in lots of stores...
Has everything you need. Won't confront you if you take your mask off????
We shop here every couple weeks, online shopping is a breeze, super convenient
Tried ordering online, first time I didn't receive $100 worth of groceries I had ordered and payed for. Had to return to the store where they refused to give me a refund receipt. Made my shopping experience an hour and a half longer then if I would have just done it myself. Now I tried to give them the benefit of the doubt and order online again and they called me saying they wouldn't have my order done in time, had no idea when it would be ready. Would never suggest anyone order grocery online from superstore. Very poor customer service
My favourite superstore, never too busy, always clean and love the layout. Way better than any of the stores we have in Vancouver.
Good store overall, but as everyone else has said; the staff are run off their feet. I went to customer service to let them know they needed to pull a certain mascara (I had purchased it and was now returning it) off the shelf that was on sale--as it had LONG since expired....Came back a week later, it was still there. Went to customer service and reported it AGAIN, and explained that that was very dangerous (hygienically) and she said she would personally pull it--a week later; it's still there. When a customer tells you something to help you with your customers, you should listen. The new PC Optimum program, has been a nightmare with this store. They took old cards, without connecting them to the new cards--and customers lost all of their points until they called customer service, which was insane for the 1st 2mths. Come on Superstore, get it together.
Everything I needed and didn't know I needed! Priced well!
Really nice to have insurance open on Sunday!!
Some good prices on steaks
produce department puts out fruit and veggies not fit for consumption at stupid prices...all they have to do is look at it to know it's not something that people wouldn't eat or pay for...you couldn't give it away. meat is subpar and expensive compared to other stores. Now that the Optimal Card is play, the deals suck.
Fast service
very accommodating. Very friendly staff
My usual go to grocery store...prices take me there...just wish they'd be able to keep the shelves stocked up...but they will issue RainChecks which works for me!!
Too many stock and merchandise in alsies makes it hard to pass a cart through. Very long line ups at check out. Be prepared to wait to check out. Good deals and prices but most times out of stock. .
Clean, bright, and staff is cooperative. If I am looking for an item not there they will check inventory to see if they stock it. Thanks.
Excellent place to shop
An excellent store in some aspects; an awful one in just as many ways. It is huge, it has a great selection for a town the size of Midland, it is well lit, it has an excellent selection of fresh and to go items, and it has some amazing, friendly, and professional cashiers like Diane and Roberta. However, the bakery is an issue. There is one older lady who is completely unprofessional if you go near the free cookies, and once when I took one she told me to put it back after I touched it. It is also hard to find fresh buns or bread that was made that day or even the day before. Also BUYER BEWARE, CHECK YOUR RECEIPT. They put sale prices on the shelf so you buy the products out of being on sale, but they do not put the sale prices in the computer, so unless you check the receipt you will pay full price. When at customer service to get the sale price, they did not bother to change the price in the computer and they just moved on after they were finished resolving this issue. That is like tricking and robbing the customer. They can also make it a hastle when you pay more than you should. They will pretend not to find the huge sale sticker and it has happened numerous times where I had to bring them the sale sticker. They also remove it and pretend it was not there, and this has also happened numerous times. I get that it is a big store, but paying more than the sale sticker since the right price isn't in the computer is quite common here. The shelves can also be quite disorganized and I have found expired products on them numerous times as well, so always check the expiration date here. Overall, these issues come from the management, and if they were more like the Zehrs in Orillia and they fixed these issues, I would give the store a better rating.
My go to place. I just know how to shop there
Sunday morning.. always.
PC express is terribly slow. Waited 35 minutes past our pickup time frame. They seem understaffed and unprepared.
good store ,crazy parking lot
If your looking 4 a specialty item 4 a recipe or something similar I think u have Found The Store ! A Deli & Baked goods as well .
It's a really busy store at times
Severa People with masks under noses, no one doing anything about it, looks like we may have to find another store.
it is a big grocery store with many selections for you , but it is a bit busy
I was helped by an amazing staff member! She was so sweet, I believe her name might of been shayla. Sweet gal.
Love this store. Just too busy, they definitely need another location
This is definitely my place for grocery shopping! Can't see that changing in the near future. But.... I got asked at the till for proof of vaccination in the liquor store part. I'm aware that liquor stores are now asking. I'm fully vaccinated and of course I wasn't carrying my proof on me. Sheesh lol I did not get asked at the entrance. Instead the older gentleman asked after I had already walked through, chose what I wanted, and waited in line behind two other customers. It defeats the purpose of the policy.
I'm not sure why, but i always seem to get lost in the store! And then just when I'm starting to figure it out, they move stuff haha! At lest their prices are decent on most items.
Good prices.. But I swear they must have had monkeys throw darts at a map of the store when they laid out the aisles... Why is there a laundry detergent /potato chip aisle?
Best place to shop for food. Prices are great and variety beats all orher stores. For veggies, gluten free and dairy free items.
Hated the service. And the prices are way to high. This is my first time price checking and they are $4 higher in prices compared to walmart in almost everything ( beauty, pets, pharmacy, and some meats) there produce and bread are basically the same price. All in all unhappy
I don't shop here to hear you talk about your political views, especially not on a busy Sunday with half the tills closed. Interaction with customers is fine, don't get me wrong, but 20 minutes of chatting about how your "freedoms are being taken away" I legitimately do not care I just want to pay for my groceries
Affordable prices and everything i need is there.
My main shopping place! Great prices all the time
Needs cashiers with experience on very busy days not new trainees as he was very confused.
Great had everything I needed. ❤❤❤
Clean and tidy, shelves full and tidy, vegetables looked great..love the clothing area and kitchen items as well..
Clean, tidy and friendly staff on hand. Great selection and sale items
Was New years eve had shell fish at a good price
You can buy all stuff you want under 1 roof from needle to gazebo from rice to chiken and with the pc points you get free grocery
Deals are good and store is well kept. Customer service and atmosphere great
Good selection but...the PC brand tends to discontinue the more popular items. So, stock up on what you like.
Usually busy but decent lines most tills are usually open if it's busy
Well we are there most days staff is always helpful and friendly my only concern is when there is a sale they seem to run out of stock very fast otherwise we love shopping there we are day to day shoppers
Staff are fantastic, lots of options, love the PC brand. Layout is confusing at times, however.
Your typical loblaws grocery store, usually clean and organized, cashier lineups are inevitable but usually nit too bad.
Honestly after shopping and then having to use the self checkout directly beside a couple of anti-maskers and watch not one employee even care.....can honestly say i wouldn't ever personally shop here again, nor ever tell a someone to shop there. Unbelievable and just sad to see people not care about others health.
Best place to get groceries.
Had what we needed
Enjoyed the store and clerks. Thanks again !
The fruits and vegetables dont seem very fresh anymore, very disappointing. Meat and fish section is very good tho.
Great customer service.
Can't go wrong, pretty clean with decent customer service!
Just like others. Watch prices as some high.
Been shopping here for about 4 years until one of the managers made a discriminatory comment towards my uncle and the employee working at the till. Like all the prices and deals but that experienced ruined the brand image for me.
Overwhelming, but everything I expect from a large box store. I come for the "green" president's choice diapers, best deal we can find and our kids don't have allergies to them like seventh generation.
Good place to go for groceries clothes pharmacy even eye care
Staff very customer friendly. Very Dedicated Co Vid Measures. / Safe Distancing / Sanitizing
It's clean, prices and product are on par. Be nice if product didn't move around quite so much to make it easier to find things in the store. And they could keep one more till open at times.
Excellent store shelves are full with lots of variety. Also has ethnic foods along with one of the largest selections of fruit & veggies. Great customer service
Always has everything. Pretty good deals too and they sell some stuff other stores don't.
All sale items I went in for were in stock, although some were very limited sizes or varieties. Staff were friendly, and polite, and for the most part helpful. I did have one staff member say "I don't know, not my department" and immediately walk away when asked the location of an item. Attempted to do PC Express but was unable to book a pickup time next day. I was told by staff that generally this location has all time slots booked approx 36 hours in advance. "Pork loin short cut" advertised in the flyer was only in stock as whole loin, no cuts were available. Prices were generally lower that competitors but still found about 3/4 of my shopping at other stores for lower prices.
Always have what I need
The best Supermarket ever! I find everything I need, it's super clean and the prices are great! Love it!
Cheapest place to shop with great deals on children's daily items too large quantity of food for grest prices and sufficient timing so you dont wait long in line to het busy on your daily schedule
Good selection - could use a few more tills open though.
Found what i was looking for at below comparible item at other department stores..clean store with many options of products.
Cheap prices, good stock, fresh organic produce, rows and rows of your favorite products, lots of checkouts,even scan and bag your own scanner booths, which is perfect since you only have 4 items and don't have to stand in line and wait for the next available teller. Lots of parking and handicap parking .
The store was very clean and the shelves were very well stocked. Lots of people were they but all cashiers were working which made for a short wait in the lines
Dont really like this store hate the pricing. Confusing
Good place to shop
Love this particular superstore and how it's set up, has so much to offer. Great meat counter, the meat manager is very knowledgeable and gave me great tips on how to cook the meat I purchased, never have experienced that before.
Decent prices but customer service is lacking in so many ways....there are some helpful people but if you need help most of the time it's nowhere to be found, or an employee will just point and say "it's over there". Walk over with me and show me and be helpful. It's not going to kill you!!! Good service goes a long ways!!
I would spend way more if I didn't have to remember to bring a loonie for a cart each time. Would be nice to be able to find a staff member to help occasionally.
Prices, good selection, easy parking, friendly staff. A nice place to shop.
I've had to lower my rating for this store. Prices remain decent but....you have to make sure to check your cash register receipt. Four visits in a row I have been overcharged on items. When you take your receipt to customer service, there's no problem getting the money back but you shouldn't be overcharged in the first place. It seems to happen on sale items. I emailed head office about this but they don't care enough to reply. So if you shop there...check your receipts.
Awesome!
What would we do without Superstore?:) great food, great stuff In general. Service is usually very fast as well.
The dairy bunkers were overfilled again. Preventing proper ciculation of the refrigerated air. This was the second time in a row I have gone in and this has beem a problem. The aisles have been missing pretty large swathes of inventory in some places. It still hasn't been as good as it was around last july
Only went to the walk in clinic and I was seen pretty fast !
Apparently they did not accept price match for the meat! The washroom has security code make it inconvenient if you are on hurry or emergency! Customer service are always busy! You are publicly traded company and make millions or even billions $$ in Profit (Loblaws Group of Companies), for sure you can afford to pay cleaners and security guards overall the premises!
Inventory seems to be somewhat of a problem at the store lately. Approx 7 weeks ago beef ribs were on sale (as per their flyer). I went first day to get some, there were none in stock. 3 weeks ago, lean ground beef was on sale. Again when I went to get some, there was none in stock. On Thanksgiving weekend I was in the store to get rosemary and again, none in stock. Yesterday (Oct 11th) I was there to get beef liver, none in stock. Perhaps a review of ordering and inventory control is needed....badly, as these were everyday items that should be in any grocery store.
I like shopping there the prices are ok and the staff is friendly
Customer service was not that great. Had to fight for them to find the oatmeal and put it in my order. My orange were moldy.
Great as always, store layout convenient
They should have people bagging not the person buying the products other than that it's alright.
What ever you need in food should find it here
Clean, well stocked, pleasant cashier.
Helpful staff. Excellent service at click and collect.
Over all prices are ok. But read bin tags carefully on sale items. Often you must buy 2 or 3 of the same item in order to qualify for the special price. When you get home and realize you paid regular price -too bad,ripped off. How many people never even notice?
Great prices.lots to select from.
Great grocery chain, love that every checkout has a cashier on Sunday. Pc points are nice too.
Large store with almost everything you need - food, banking, phone shop, insurance, household supplies, clothing, pharmacy. Supportive customer service. There are hardly very long queues. Parking is available. There is a gas station and coffee shop just outside. They're open late. They're conveniently located around businesses and the university. I'm not very impressed about their rewards program but they're prices are better than most stores in the area.
Lots of items are out of stock
Affordable price. Alot of chooses
Great prices on groceries! I always stock up on the bulk stuff here, i.e granola bars for kids and juice boxes. Staff is sometimes good or not depending who you get.
This is not the store for low income people like me, on a pension. I've shopped there many times but this last couple years, their prices have been slowly increasing. I went in there today and walked out very depressed, because I just can't afford that place anymore. A relative is going to take me to Regina next week, where she shops, she says it's a place I can afford. She already brings me meat back from there, because it's much cheaper.
Has most things but nowhere to get a sandwich or burger. There is a wendy's next door but always a step away so to speak. Might be lazy but did not encourage me to stay long
Products easy to find. Good quality products. Lots of parking. Perfect location.
Flashfood app is great lots of good deals on it .
Always lots of tills open to make it quick easy shopping
Joe fresh and great food prices. Cheapest for diapers as well ! ????
I am a regular Superstore shopper, primarily for the better prices though. Today however, I received exceptional customer service. I did not receive my PC points for an item and when I questioned the cashier she called a supervisor and that person walked me through the process to receive my points. She even taught me how using my phone. Made my day! Thanks
Staff I spoke to was friendly. Store was clean.But I was not impressed with the lack of masks being worn by customers.
Great store,great staff which were helpful and friendly. The store had clean front floors, amazing with the weather we have had.
I've wasted six months in Canada shopping at other grocery stores. No Name and PC ftw. Selection is excellent and parking was decent.
Seems to be always crazy busy. Most likely because they have in my opinion the best prices for most things. They generally have really good stock of a variety of things including lots of different ethnicities food. If you can find a less busy time I would suggest going then. Also bring your own bags as they charge for bags here.
This is one of the most poorly managed places I have ever visited in this town. It's obvious, they do not train new staff properly. I have the patience for the odd glitch in a shopping experience, but when it happens 5 times in a row, I can't do it anymore. I stood there, literally for 20 minutes today trying to show a young man how to "find" and sell me a can of tobacco and papers. I was pointing to the specific shelves where it was, but he was not understanding english very well. I asked him why he wasn't wearing a mask, but he did not understand me. This is the 5th time now, but I am not training their staff anymore. I'm done shopping at that store. I don't have the patience.
The staff is super helpful and the store is laid out in a way that find what you are looking for relatively easy. Love the wide grocery aisles too.
I was just at the butcher shop section and no butcher's on hand to cut the meat. Very disappointed. It's 5pm on a Sunday, at least keep one butcher until 7pm. Many people do their shopping on a Sunday or before dinner . There wasn't anything to choose from. Very disappointed.
This store has a great ethnic food selection. I highly recommend it for this reason. The spice isle is incredouble.
Usually this is the best place to shop in Midland, made me feel the safest at the height of the pandemic. The past few months however produce quality and fresh meat stock have been very unappealing or under-stocked resulting in me having to make stops or additional trips for wanted items.
Always has what I want with short lines
Always love good grocery shopping here
Would give 5 stars if it wasn't so busy all the dang time.
Good prices and some really good deals, just frustrating that their produce isn't a little healthier looking , also when I go to get specialty things that they only carry, they're quite often out of stock. All in all it's a good place to shop when you have to make your dollar stretch....
The best place to get all your groceries and other household items.
Good place for food
One and a half hour wait for a pick up order. Not acceptable.
So I went to this location a while back, I went in to get some ointment but that is irrelevant. The staff were friendly and all but then it happened, I came across a man who goes by the name of Abram Derksen. Abram was filming in the store while dressed up as a female, he would not stop filming me when I asked him to, kept following me. Finally I got fed up and got a manager to help me. Derksen then backed off but he continued to go and film other people that were under the age of 18 and they had the same problem as I did.
They never have what is in the flyer, one sale or day and sold out with nothing in the back this has to be the 5th time this store has done this.
A WELL STOCKED AND NEAT GROCERY STORE. OFFER VER COMPETITIVE PRICING THAT IS DIFFICULT TO BEAT. LOTS OF FREE PARKING SPACE
The ladies at customer service are amazing and always helpful. I think most of them have been there for a long time. For a job where they likely get alot of complaints they are always friendly and happy and make shopping here a pleasant experience.
I like the produce department. Good prices in the bakery department and bread apartment
I like this store usually find all I want there.
I don’t usually do reviews on my normal day to day shopping experiences but I have always found the employees here so friendly!
Usually use the PC Express at this location.
Second and probably last time ordered online for pickup. 4 day wait from order till earliest pickup time slot. Was notified an hour prior to pickup that several items were not available and no substitutes. When we arrived in parking lot and called in, we were informed that an item we had ordered multiples of (canned sparkling water) was limited to 2, we had ordered 6. Waited 20 minutes in parking lot for delivery to vehicle. Drove straight home (15 minutes), discovered that produce was in bad shape. Bananas were worst. Photo attached.
If possible go later at night but overall ????
Pretty good selection, prices and has a pharmacy....need more than 2-3 tills open at busy times though
Great selection great prices.
Love lamb? That's one of the best places to buy in kamloops. Huge grocery and meat seafood sections. A great department with housewares
I usually buy my groceries from superstore because I have PC master card and it’s great product every time and known for more Canadian things means more respectful and friendly atmosphere But today on self check counter lady name( amyla or almy) behave very rudely on my mistake of scanning different size if avacado than I bought and she looks for whole transaction like I am playing a game with screen I am buying stuff from superstore more than 3 years and I know most of the features I had never experience like that in LLoydmisnter, Edmonton, Calgary location even in red deer as well first time some customer service provider making a trouble for customer and her main duty is to help and maintain clean screen and surface for all customers she even didn’t pay attention to sanitize a screen after each customer I watched her for 5 minutes and in whole things she didn’t clean any of screen area even 2-3 customers left on same screen Hope authority can pay attention on this kind of stuff Thank you
For a bulk store, it's not bad to shop in, good pricing, fair quality, friendly employees. It's big.
I hate packing my own groceries. That's why not 5 stars, the one and only reason...
Great deals deli is very good
Busy, really dont like the shopping experience
Most pathetic store ever. I will never darken there doorsteps again. 4 staff on the floor, and not one of them could find one item. No one can barely speak English, and 90% of the customers on stupid phones. What the hell is happening with Alberta, where did all the White People go
Anything about groceries or medicine you need
Numerous customers were not wearing masks and no staff seemed to be policing it. I will not be returning anytime soon.
Superstore has good prices and good selection. However, staff are not trained properly and offer poor service. There pricing is often misleading and appear to be designed that way. Of all stores I shop at Superstore is one that I equally love and hate.
The store needs to be cleaned up ie: empty boxes
I went go superstore this PM. I am really and truly pissed off that I am getting an email asking me what I thought of the place. How on earth do they even know I was there? How did they get my email? Creepy beyond words. Unless I get an apology and an explanation I will NOT be going back.
I do most of my shopping here. Alot of tills and easy to find prices. Great selection. Helpful, knowledgeable staff.
Good store for shopping almost everything
Store can get very busy at key times but the staff have been kind and helpful. Products are priced fairly. Make sure to bring your own bags because the store has sold out of reusable bags and they have been using produce boxes like Costco
I have been a regular customer to superstore for 4 yrs. But they have been a rapid decline in their quality of fresh vegetables and fruits. This is 3rd time i got the defected coconut which i just bought today.
Always fairly well stocked and organized. I love the PC Optimum I'm disappointed in their meat selection and quality in larger portions. Prices are competitive and it beats shopping at Walmart!
Used to be great. Last year or so feeling nickel and dimed. Today actually saw the cashier collect the bag the man ahead of me did not use so it could be resold. Have put a loonie in carts now. Price matching limited to 4 items now. Not happy with changes I am seeing.
I seldom go here much anymore because they only had one scooter and it's just too big a store for me to walk. I recently purchased my own scooter although it doesn't have a large basket so it would be no good for grocery shopping. So I'm out trying my new scooter and thought I'd check the store out. I couldn't find anyone to help me find what I was looking for. I eventually purchased a few items and left. I had my $25 'we charged you too much for years on your bread' coupon and the lady at the check out asked me if I had validated it???? I had it for some time I assume I would have if that's what they told me to do. However she said if it wasn't I'd lose my $25. Is this their way of making me return? Sigh.
Always a deal to be had. Why waiste hard earned money somewhere else? Sure you might have to bag your own groceries, but you'll have some extra $$$ when you head out to your vehicle for gas.
Big, and a lot of variety, but its intimidating in its size and scope and had a weird line up pattern.
Everything you need and more! Well stocked shelves, clean and friendly staff!
Amazing produce and customer services. Always have what im looking for instock and fast cashiers. Cheapest place in town!!!
I drive out of my way for large grocery trips because its worth the money I save
You can just about everything here friendly helpfull staff
Place was packed with people. Sale items mostly gone.... Bit I got what I needed
Ordered from PC Express, it used to have amazing customer service. However, the last few times I have ordered there items were not available and not listed as out of stock. Arrived to pick up order and half the items were missing. After, I went into the store and the shelves were stocked with the items that were missing from order. I try to be patient as these are unusual times. But today was unbelievable. I had an order to pick up. Had a call early this morning of a death in the family, was trying to get a hold of PC Express since 7:00am to not waste the time of employees picking my order. The PC Express number is incorrect on their website. Tried the number that was stored on my phone from previous pick ups, no answer. finally called the main desk “no can’t help you, can’t leave my desk” you have to talk to a manager. So why couldn’t the front desk call, use the store intercom, or send someone else to deliver the message? I will no longer worry if it’s inconvenient to Superstore as they didn’t lift a finger to help, heartless.
The express pick up option has been terrible lately. I have a pick up scheduled between 8-9 and it’s not ready on time. Once I got there I was told it would be 15 minutes because they need to grab a couple more items for the order ended up waiting over one hour to get the groceries no compensation for the wait other than we will give you points that I never actually got. could have just went in and got them myself at that point. Did the same thing tonight pulled up to the store called the number my pick up again was scheduled between 8-9 was told they need to get a few more things before the order was completed it would be 15 minutes told them to cancel the order. The express option is great when implemented properly but they seem to be way over booking the amount of pick ups and cannot handle the capacity. This service used to be really good but I’m not likely to ever use it again from super store anyway.
A well run and kept Superstore.
When you think of a great supermarket, you think of quick and courteous service, a wide selection of food items, and services on-site so that you can multi-task at one location. This place checks them all off, ranging from having a medical clinic, pharmacy, optical center and lottery center, to having a wide variety of locally sourced produce as well as international foods and a deli, and checkouts that are fully open on busy weekends.
Best place for regular grocery shopping. Good prices, good store brand products, excellent selection.
Best place for produce in the city but good luck finding any staff to help you.
Was followed by 2 undercover people watching for shop lifters. I hate when people follow me, a guy out shopping with his kids, for his families necessaries and getting followed around.i don't steal so please kindly find someone else to watch and get your jollies off pretending and wishing you could be a police bacon eating bully with low self esteem next time good people are shopping. Thank you
Huge selection of everything from groceries to deli to household goods, to clothing! A one stop shop with items I haven't found anywhere else. Great selection of produce too, with a lot of organic options. Also a well stocked bulk section (though I think Saveon still reigns supreme with prices and variety where bulk is concerned). They also incidentally have the best value for money Christmas lights I've found anywhere! Great store that sells things in wholesale and smaller qualities. It does however get large crowds over the weekend, but everyone's usually courteous in navigating around each other!
Fast checkouts, and their express pickup is handy and quick. Pharmacists are very helpful as well!
Staff needs to address customers with no mask.145pm Dec 19 in a packed store and a guy wandering around everywhere with no mask not even trying to be considerate of people. Other big stores have security staff to address this. A corporation this size should be able to deal with this issue…not impressed.
The staff are very pleasant and as a person with a handicap I am treated with respect and dignity. Their kindness and thoughtfulness brings me back. Thank you for your sensitive care. I look forward to seeing you soon.
Superstore is great for cheap prices on certain items.. Dry bulk goods etc.. The meat department has lousy products that are low grade . I avoid shopping there for 2 other reasons... the stupid "buy in groups of.. and selling there "deal of the day " at the till, plus flogging everyone for charity.. JUST SELL GROCERIES !!
I love superstore in Kamloops. They are amazing to people that cannot wear masks. They don't discriminate and their staff is so friendly!
We love tat store
Great selection, prices deter volume buying which I don't like.
Constantly out of stock. Good rewards program though.
Clean, good prices, good health standard, good parking, great service.
Good stock, great selection, didn't have to wait long in line
Its produce is not always the freshest and always seems empty everytime I go. They are the cheapest for most cleaning supplies. The cleanliness of the place could improve though.
It's what you'd expect from Superstore. This one has the layout mirrored from most stores which threw me off when I walked in. Typical content and pricing, lots of parking with an ev charging station.
Unbelievably awful customer service. My prescription would be half filled. I would then be told to pick the other half up in two weeks. This would use up my refill I was prescribed. Meaning I would have to contact my Doctor time and time again. Instead of receiving the anxiety medication I was prescribed they simply cause more anxiety.
Don't forget to bring your bags...
Great selection of groceries. Best prices in town on most items.
I love the people that work here, they are always helpful and the store is setup so you can find what you want with ease. The self checkout is great aside from you can no longer use cash through this service anymore.
Very friendly staff
Very good meat section, excellent produce. Easy to find merchandise
I love the store but i dont like that they don't bag your stuff and you feel rushed at the end.
Pretty good store and lots of selection.
Exceptional service in the pharmacy from employee Yessir. I phoned in about a flu shot and he was able to get me in that night. My first time and he helped me feel calm and comfortable, even asked me to stay 20 minutes to make sure I was okay after the shot. He also helped multiple customers in between helping me. This man deserves a pay raise! Thank you, Yessir.
I haven't been in awhile popped in quickly for 2 items as usually shop on line. Not good, hand sanitizer at entrance empty, no wipes for cart handles, very busy and was no social distancing for the most part. Stay away shop online.
Clean, friendly staff and good selection.
After a long day I ended up at the Real Canadian Superstore doing my grocery shopping before heading home and I was helped by a young employee named Markus! This is a huge shoutout to him. He is a great asset to that store and I hope he gets recognized for it! Thanks again Markus!
Great selection. Massive line up but it moved quickly.