Here you have the information of real people like you who bought the products of Tim Hortons (Bakery) in the territory close to Glace Bay (Canada).
Now this business receives a score of 4.1 out of 5 and that rating has been based on 127 reviews.
As you can see its rating is high, and it's based on a very large number of scores, so we can be pretty sure that the evaluation is very faithful. If there are many people who bothered to evaluate when they are satisfied, it works.
As you know, we do not usually bother to give reviews when they are positive and we usually do it only if we've had a problem or issue...
This Bakery belongs to the category of Fast food restaurant.
Very serviceful and nice, but it's not very easy if you don't speak French as most of the employees aren't bilingual.
Other
Desk is empty without a coffee..
Refuse to go to this one. Long lines and wrong orders in the drive thru.
great nice price very eficien
Open at 4 AM when I needed a coffee so that was good. Consistent with the chain. They were out of what I wanted as well as my second choice so don't expect a full selection in off hours.
Employees who use their manners, beat Tim Horton's I have ever graced with my presence.
Like all Tim Horton's, the drive thru is 100 percent faster, always 2 or three people waiting in line to be served. One day, they may realize people who wait tio long will walk out. Go through the drive thru, save yourself the aggravation of seemingly being ignored in store.
The service was penniless, I went there at 9:54PM and the staff who works there, he was rude to us. The coffee we had was pathetic. Such a bunch of mean people you have there. The 'Tim Hortons' at Cornerstone is way too better than this one.
Standard Timmy's
Tim hortons what can I say it's the best coffee in the world
friendly staff
i rarely buy anything baked 99% of the time the stuff is not fresh ,it was better when it was located down town pictou,even the coffee is not fresh most times,we now go to macdonalds it's alway's fresh ,sorry tim's but your quality went way down the past year's,before we had macdonald's at times we drove to new glasgow for coffee.
Excellent tea! Hot and has honey!
(Translated) Kokom chat .... (Original) Kokom tchat....
Not happy with the morning service.i order 2 simply sausage with cheddar,it goes in a bag and when I open it there is no cheese,deeply disappointed and I paid for something that I didn't get.atleast my coffee was stirred today aside from spilling everywhere before it was opened.
A bit of wait at the drive thru but I was there at lunchtime so this was expected. Nice, fresh coffee served by a friendly staff member.
Clean and fast!
(Translated) Great for a little snack (Original) Super pour un petit goûter
Been here multiple times monthly through the drive through only had to wait a long time once and received free coffee s for our next visit
Great little place after some activities
The Tim Hortons stores on the South Shore serve the best Icecap's in Nova Scotia.
Good service
I've been on FEB 26, 2019. With free a coffee and donut coupons. The cashier is not really kind to me. Why so grumpy?
Great Coffee
Food,drinks
Had alot of great times with friends here. Met alot of great people. Staff were Awesome⚡
(Translated) I think it's very well located (Original) Je trouve que c'est très bien situé
I honestly don’t know how I survived this long without Tim Hortons. I’m seriously considering becoming an expatriate & becoming a Canadian citizen just on the basis of this one company. The spinach omelette bites are so good I literally put my hand on my heart for the Leaf, hell yes I did.
service is quick and convenient
Clean friendly
Every time that I go to this location I always get nasty coffee or my order gets messed up! Very disappointed in this location!
Clean and friendly
(Translated) Fast and courteous, my first time but certainly not the last! (Original) Rapide et courtois, ma première fois mais sûrement pas la dernière!
Great place to sit down to eat and hang out.
Bad service. Machines constantly "undergoing repair". Rude wait staff and poorly trained food prep staff.
The place needs a serious cleaning. Window sills by the booths are covered with food and spills, bathroom walls are gross as is the floor, front of counters have old spills running down them, window coverings are dirty, rafters need cleaning so the dust bunnies don't fall in my food and generally needs a deep clean. Good thing the food and service is good. They all just need to be taught
Takeaway
Very slow service when I was there. The only person on cash was also preparing trays for previous orders instead of taking new ones. Most of the staff seemed preoccupied with handling drive-thru orders. I guess those take priority over people who walk in. Not acceptable.
(Translated) Cozy place very good coffee (Original) Endroit chaleureux très bon café
(Translated) The first time I go to a Tim and the employees are so friendly (day). Well located, similar to all Tim. A little dogfish by the way? (Original) La première fois que je vais dans un Tim et que les employés sont autant sympathiques (jour). Bien situé, semblable à tout les Tim. Une petite roussette au passage?
Slowest location ever. I regret driving thru almost every time.
It's pree good
Very good, efficient staff.
Always busy but most of staff is accommodating. Have screwed up the order very few which is acceptable, other than that it's always good.
Ok
Terrible wait times, all the old good staff left due to poor management, and the few that stayed NEED the job. The rest are all younger kids who don't want to work, so they take their time instead of caring about speed, like they used to. Every wait in the drive thru is over 20 minutes. It's pretty bad that people who immigrated into this country work better than the ones here, but oh well. They are the best employees here.
Liked it
Large Ice Capp made with 2% milk and a shot of expresso
(Translated) Not too much waiting and for a good coffee it's a tim that it takes more cream of broccoli is back (Original) Pas trop d'attente et pour un bon café c'est un tim que ça prend en plus la crème de brocolie est revenu
Bathroom was a total mess. The drive-thru was crazy busy so in-store service was slow as is normal. Not the easiest Tim's to access because of how it's located. Exiting is just as bad unless you use the drive-thru then it's a bit easier.
Overall can’t complain.
Had the chicken ranch wrap for dinner tonight. Highly recommend it. Minus the jalapeno peppers though. They also did a wonderful job with the Reno's. A lot more room and brighter. Very friendly atmosphere!
(Translated) Best coffee in the world (Original) Meilleures café au monde
It's always clean and tidy however it is usually running out of eggs mid morning and out of items after 530pm since it's change too 9pm close. That's too bad I don't go hardly any more just because of this. It might be better if they have better stock to the end of the night and just sold day's end stock off cheaper. Or allowed staff to take it home or gave it to helping Hamilton homeless. It's a tax write off.
It's just your average Tim Hortons
If you expect your order to be made correctly or made well, you are sorely mistaken. Constant mistakes, rudeness, and poor hospitality plague this location. Please avoid.
Went thru the drive through tonight, asked for 2 coffees using milk, and a London fog (which uses milk) all 3 drinks were loaded with CREAM! Returned one coffee asking for milk, got cream again. If you’re out of milk, just say so. Two drinks were wasted. Not impressed
Pretty bad service. Went to the get coffee with friends . We wanted to sit and enjoy our coffee but no staff tried to clean the table so we can sit in the table that needs cleaning.
Aweful delivery service..They use doordash and if you have a problem with your food being cold or late by an hour or more they play blame ping pong between the companies..Dont offer a service you cant cintrol..Door dash does what they want when they want..cold or not..
(Translated) C a bit like a safety post in Quebec! (Original) C un peu comme un poste de la sureté du Québec!
(Translated) Disappointed! Still no dark coffee (Original) Déçu! Encore pas de café foncé
Nice place
Great coffee
The last two visits at the drive through, we've ordered the10 pack of timbits and got 9 both times. Steeped tea is blah. Sorry.
Staff are friendly and welcoming ,when they manage to get around to serving you. Like previously noted the day staff seem to have a laxed almost too laxed approach on serving a line up. Expect to stand in line anywhere from 2 minutes minimum to as much as 4-5 minutes max. Food and drink is good . Overall atmosphere is good. Service poor.
Tha place was nice and people working were good. I am stranded and 4 hours away from home because I took the wrong bus and I am lucky that timhortons was 24/7 with free wifi and safe place too. The only thing I noticed was there was no outlet or plug to charge ones personal phone or any gadget while on standby having your meal at the place. I think that should be considered too because it 24/7 open for people to come and go.
(Translated) Great service and wonderful and professional employees (Original) Super service et des employés formidable et professionnel
They never understand your order. Always get it wrong and never accept your VALID coupons. And they have the guts to fight with you. Very unprofessional. Re-train or replace these people! They deserve the many 1-star reviews!
Way faster than Bridgewater!!
Quick service, friendly staff AND they carry soy milk for those of us with dairy allergies!
(Translated) One of the most pleasant Tim Hortonses in the area. Very efficient staff. (Original) Un des Tim Hortonses plus agréables de la région. Personnel très efficace.
Bad experience! 7:30 AM Very dirty bathrooms! No soaps! And No paper towels. The product shelves not clean as in the photos!!! First time to see Tim Hortons branch like this!! I will give two stars for only the service was good and the staff was very friendly!
Never have anything in stock or ready to go, and the grimmest people hang out around there (though I know it's hard to control). The staff are usually nice but have had a bad streak lately, a few are very lovely. Management needs to follow up.
(Translated) He's a simple, sugar-packed Tim. (Original) C'est un Tim simple et bourré de sucre.
Needs more staff, slow at times
Always got time for Tim Hortons
(Translated) Good service! (Original) Bon service!
(Translated) Excellent service (Original) Excellent service
Friendly service
(Translated) Fast service and driving (Original) Service rapide et au service au volant
Left because of extremely slow service
(Translated) Gabriel Harrison (Original) Gabriel Harrison
Acceptable
I stopped by for a quick lunch... while I was inside the staff messed up 6 out of 7 orders then proceeded to argue with several customers... then the staff member turned around and continued to make fun as well as fegrate customers to the other team members. In philipino ....
(Translated) Very clean, good service (Original) Très bien propre,bon service
quick and fast
Not busy station . Fast service . Good and they make delicious coffee
(Translated) Always fresh coffee !! (Original) Café toujours frais!!
Workers are nice, store is clean. Yet they never have any food ready when we order. Always out of wedges, everything bagels, crispy chicken. Not even worth going to this location except for coffee only
Great service.
(Translated) The staff are very friendly and welcoming but since the renovations it is no longer such a lack of space when you wait you are in the door and people do not appreciate this jostling by the people who rent at time for this reason I give ** (Original) Les employés sont tres sympathique et accueillante Mais depuis les rénovations ce n'est plus pareil manque d'espace quand tu attends tu est dans la porte et les gens apprécier pas de ce faire bousculer par les personnes qui rente chez time pour cette raison je donne **
Great Coffee
Classic good coffee there! A most stop when you come by
Good coffee!
(Translated) Very good service and friendly staff (Original) Très bon service et personnel sympathique
(Translated) Courteous place (Original) Endroit courtois
Pretty good.
Staff is friendly and place is pretty clean. It's a bad part of town and I wouldn't go here late unless you like being surrounded by crack heads and other junkies.
Love going to the tims at the plaza on main st quick service
Filthy washroom... Not a clean restaurant
The fastest service of any tim hortons I've been in. Owners run a tight ship
Popular place, often hard to get a place to sit down.
Don't like their coffee, McDonald's and Starbucks much better
Always good. And clean!
Gum in the donuts
The servers have better customer service qualities than some of the managers. This is the only Tim Hortons in a two block radius so naturally it attracts a lot of customers. During peak hours you could be looking at 5-10 mins wait time for a coffee which is too long. I have seen customers wait, turn around and head to the coffee shop next door. Don't employ an old hag with an entitled attitude to manage your business. Employ someone who is driven, that appreciates their position and creates a positive environment, someone who is looking to change things for the better everyday.
Good
Bad service
Coffee
Hunkel Studio ????
Busy location, parking is in short supply at times. Fast and friendly service.
Long line ups
(Translated) The service is fast (Original) Le service est rapide
someone put beans in my wallet while I was there
(Translated) After attending this café for several years, I think I can rate it. 1) The service is poorer than ever: waiting in line is too long and no one is assigned to the checkout at all times. 2) The choice is rarely at the rendezvous. The display stands are empty and often ice-cold or specialty coffee machines are defective. 3) Employees are extremely disturbing. A coffee is supposed to be a quiet and jazzy place. To this one, we only hear the staff chuckle, sing, shout, laugh out loud ... 4) I give two stars because most of the time, the food served to me is hot and I get the right order. (Original) Après avoir fréquenté ce café plusieurs années, je pense être en mesure de le noter. 1) Le service laisse à désirer plus souvent qu’autrement : l’attente en file est trop longue et personne n’est assigné à la caisse en permanence. 2) Le choix est rarement au rendez-vous. Les présentoirs sont vides et il arrive souvent que les machines à café glacé ou spécialisé soient défectueuses. 3) Les employées sont extrêmement dérangeantes. Un café est supposé être un endroit calme et jazzy. À celui-ci, on n’entend que le staff glousser, chanter, crier, rire aux éclats... 4) J’accorde deux étoiles parce que la plupart du temps, la nourriture qui m’est servie est chaude et j’obtiens la bonne commande.
Excellence in all aspects of the business and services
Standard issue Tim Hortons. Seems to be a local hang out because of free WiFi
Love the coffee, and of course the food
Have all Tim Hortons locations decided to refrain from using Please and Thank you when serving the public? Being courteous is still appreciated..thank you.
After confirming twice if my Tim Hortons rewards scan go through, it never did and the shift lead/supervisor couldn’t manage a simple task of taking the payment.
Decent pit stop along highway 7. Poory designed parking lot can be chaotic
They say it's always fresh. I went in this morning and ordered a maple pecan Danish and it was really hard and not tasting good at all. I'm sure is not fresh and was made yesterday. They better keep up with the standard.
This place is ALWAYS busy, so it must be a great place coffee and smile cookies.
BEAT IT....
Love it when you see this getting your morning coffee. Coffee was burnt though lol
Staff is super friendly. Staff remembers your order when going through the drive-thru after many visits. Very busy during morning work commute and at lunch but wait times are acceptable.
The staff has no clue what toasted means.....very slow service.
Love the coffee
Good enough. Could carry more stock on buns
Love this Tim's.the best coffee of all tims.
(Translated) Clean and not too busy (Original) Propre et pas trop achalandé
Go get coffee homeless man spoiled it for me the whole wondo the front door
Good
Great experience as a customer. Client service was smooth and coffee was hot and quick to serve. A great location for community meetings. Thanks again! -Jay
(Translated) A good hot coffee is always going (Original) Un bon café chaud c'est toujours partant
Found walk in sevice very slow nowadays maybe less staff, but Ive allways found walk in service very slow.
Convenient location to approach but narrow drive through.
Probably one of the worst Tim Hortons in Alberta. Not friendly, rushed and zero order accuracy repeated over and over and over. Slow down, pay attention to what's going on and ensure order accuracy. Speed means nothing if its not right.
Poor service lids on drinks were not on rite feels like there a fastfood joint now not a coffee shop
(Translated) Boff (Original) Boff
(Translated) waited 23 minutes serv al self stat filled to bursting and believe they were overflowed there is even a pick up who has lost patience d wait in line service al self that he jumped the chain of a stiffness and a speed there could myself I have to call in the meantime to pass for savoif if there was a break of computer and have avai large orders to pass it is 2:30 pm it should be rare but it was the case today (Original) attendu 23 minutes serv a l auto stat rempli a craquer et crois ils etaient debordes y a meme un pick up qui a perdu patience d attendre en ligne service a l auto qu il a saute la chaine d une raideur et une vitesse y en pouvait pu moi meme j ai appeller en attendant de passer pour savoif si yavais un bris d ordinateur et ont avair de grosses commandes a passer il est 2h30 pm ca dois etre rare mais c etais le cas aujourdhui
one of their staff is racist (white young male), extremely rude to Asian customers, he asked me get out of the store, I'd never go that lousy place that full of homeless and racisms. …
Work aroun this tim hortons so i go here often, alsways give me the wrong food, coffee cup dripping, or not stired, when i ask them to wipe it they hand me a napkin.
Great food
Good service
(Translated) I placed my order telling them it was to drink on the spot. And I got everything in a ripped bag (Original) J'ai passé ma commande en leurs disant que c'était pour boire sur place. Et j'ai eu tout sa ds un sac déchiré
Just okay! :(
Based on my experience. I don’t like this location because, they are not always accurate for giving orders at the window, and the worst part is, everytime i order through drive thru, they are always in a hurry for to say whats next to your …
6 pieces of Potato Wedges for $2. Chicken wrap with 87% lettuce and 13% of chicken and only half is filled with food, only $5. What a bargain
Good service
It's a little crowded but it's a good place to in-ceiling drive-thru uptown
Make great coffee but the drive through staff are inattentive and very slow
Wasn't that busy but ended up standing around for twenty minutes to get a chili and bottle of coke. Didn't get my bun or a spoon or napkins. Multiple employees standing around gossiping. Multiple orders backing up and other customers getting frustrated. From what I could see it was only a few orders on the screen and the employees who were working were scrambling around.
a must go place. i love the coffee
Worst tim hortons ever.. no one in line inside three people working counter. Could not get attention. Too busy with drive through. Guess they did not like my vetrens hat. Really poor servoce
Needs to go back to quality coffee and donuts
Good service, not great. Location is great, on the side of the highway so you can get back on with the drive..
If you're into long waits ( longest in the Country)... it's great!
My turkey melt was cold and tea wasnt stirred
A dangerous drive through.
Great stop!
Busy location.. staff is excellent, manager was a bit of a dink
Very fast and efficient service. Clean inside. Both inside and drive through are quick. Good selection of baked goods anytime I've been there.
Typically Tim Hortons. Its very busy so quite often a wait. Staff is friendly and bakery selection is big. Use this location quite often and will continue to.
(Translated) Sad that the restaurant does not recycle and compost. Poor choice of muffins during our visit. (Original) Triste que le restaurant ne fasse pas le recyclage et compostage. Faible choix de muffins lors de notre passage.????
The staff is great. Always kind and freindly
(Translated) It's not easy to succeed with a simple order here. (Original) C'est pas évident réussir une commande simple icitte.
Excellent French vanilla and apple fritters
Slow service and typical Tim's food
Coffee time
Closes too early
They make a decent Americano. Some Tim Hortons carry soymilk and can make a iced soy latte which are pretty good. You have to ask each location. I don't eat wheat or pasteurized dairy and have never had their food or dairy products. Bathrooms were clean too. Staff were friendly.
Great new renovations, friendly staff.
Great service! First time to North Bay
Slow as all sin .But the coffee is always fresh
Love their peppermint teas, bagels, boston cream donuts and the workers are really nice and has wifi there that I can use while I'm eating and drinkonh tea.
terrible customer service
Not a big fan of tims
Great service! Clean space! I commend these employees for the aggravating customers they must have to serve.
Service
Always busy bad location
Nice Tim Horton good service
Drive thru always busy but line always moves quick. Very friendly staff, see you next time!
Love Tim's ❤
Fast service. Nice guys
Super busy, time to open another Tim Hortons in Jackson Square
2016 17 hockey cards
worst tims in the city by far. staff is rude & a lot of them have no idea what’s going on half the time. usually missing items or it takes so long to get it that by the time i do, the food is cold. grinds in my coffee multiple times. do not recommend.
Pretty busy location in the morning.
(Translated) I love the Tim in general but this one there, there is a beautiful terrace. (Original) J'adore les Tim en général mais ce lui là,il y a une belle terrasse.
(Translated) Incredibly inefficient .... as always. 20min for a coffee .. 9 employees, 2 clients .... Catastrophic. (Original) Incroyablement inefficace.... comme a chaque fois. 20min pour un café .. 9 employés, 2 clients.... Catastrophique.
(Translated) Wow! Fast and impeccable service! (Original) Wow! Rapide et service impeccable!
Coffee and sandwiches are good, be mindful of condiments, double check your order before leaving this location its notorious for bad service. After 8, menu selection is limited, the three soups become one type and that's Chili.
Super fun flower classes
Fast
(Translated) Employee in a hurry to close at 5:45 p.m. Sunday, June 28. Service of .......... (Original) Employé pressée de fermé a 17heures 45 dimanche le 28 juin. Service de ..........
Good value for your money nice variety of donuts
Great place to relax
(Translated) Like all the others (Original) Comme toute les autre
Always love heading to tims to start my day !
Quickest drive through service ever!
Good food
Quick service.
Poor service and attitude. Grumpy and could not remember my child's donut order, even though she was ordering first. Treated my child badly when she asked where the donut was. Not coming back.
A little understaffed at times, but definitely clean, and lots of seating space. Has wifi and there are plugs in the walls to charge your devices.
Can’t even call this service! Had our bagel ripped out of the girl at the windows hand by another worker and she threw my sons bagel across the floor and said we couldn’t have it! My son paid and was passed his coffee We switched seats as still have a long drive ! She was holding the bagel I asked for it she said it wasn’t ours I replied yes he ordered both! She said you didn’t pay for this but we already paid! We’re asking questions other worker rips bagel and litterly throws across floor! Get some new employees! Posted the photo of the employee that thinks she can treat people this way! absolutely disgusting!!
Great place for quick snacking!!!
Awesome
COFFEE!
Order wrong, burnt coffee
I have been going to this Tims since I moved around the corner in September and never had an issue until now. I'm always polite, and understanding as I to have worked at a Tim Hortons and know how difficult the job can be, but the service I got today was unacceptable. I ask for the same thing every day, a Large Ice Coffee made with White Milk as my stomach cant tolerate cream, and when I asked for a simple modification it seemed to be a problem. First the worker put cream in the cup so when i pointed out that is was made with milk, she dumped out the cream, didnt get me a new cup and put double the amount of what i thought was milk in the cup. i didnt say anything but should have. When i got home and took a sip i realized that she didnt even put milk in the cup when is asked her. now i have an ice coffee i cant drink without getting sick cause in not only has cream in it but DOUBLE the amount of cream. i should have gotten my drink as i requested without a fuss, instead i was met with hostility
Slow service. Food was good, coffee alright, iced Capp was made as wrong as could be. Messy on the top and dripped all over the place, asked for chocolate milk and cream but there was no cream, which is why it foamed up and they didn’t mix it properly. Couldn’t even drink it and couldn’t go back to get it replaced. Just go to McDonald’s.
It's ok, half they time they don't stir and get my order wrong. Their POS goes down pretty frequently.
a bit unorganized but ok
(Translated) There was not much choice. In addition, it was a Saturday pm. And they told him he won't make donuts for the day (Original) Il y avait pas grand choix. En p lus c était un samedi pm. Et il l ont dis qu il ne ferai plus de beigne pour la journée
(Translated) the coffee is very good (Original) le café est très bon
Fast service with a smile
It's Tims!!!
I been a Tim's fan for years... prices keep going up but product and service quality keeps going down????
I never buy anything here, I don't understand why people like this coffee it's terrible.
(Translated) Speed is not their strength, but their coffee! ;) (Original) La vitesse n'est pas leur force mais bien leur café! ;)
I just wish they would be consistent with my order
I am really blown away by the efficiency of the staff! Quick service and no mistakes! Within a week of going there they remembered all my special quirks when ordering. The lady that is making food in the afternoons even noticed that I separate my butter from the soup bag and started packing it separately. Food is Tim Hortons good
Iced caps are consistently terrible
(Translated) Well served (Original) Bien servi
Used To Stop Here Any Time I'm Travelling Through Perth. Free Wifi Coffee Donuts Muffins.
(Translated) Good coffee, good service (Original) Bon café, bon service
Over priced
Other
Very nice place and food is always fresh
If you are going to offer veg options, your staff need to understand the gravity of serving them meat instead. Unbelievable the teller couldn’t offer anything more than a flat unempathetic 3 word apology.
It's my second home. Maybe my first. Lol
I go to this Tim's almost every day, well my wife and I at least. They're always friendly and polite, always engage in small talk and seem to enjoy familiar faces! Not knocking other Tim's but this one makes ice capps perfectly, not too dark not too light. They've done a great job. Nothing better to relax than to go to your favorite Tim's and get your favorite treat. It's a Canadian institution and these folks understand that! All the staff rock!
Always give me the wrong orders one day my boyfriend literally had to go in and out 8times on one visit as he drinks tea with 2&half cream
They gave me the wrong order saying there is no more from what I ordered
Usually pretty quick drive thru service, and they’ve never messed up my order once.
Just quick food junk sold there
Fast...reliable..... fresh
Tis Timmys...got thru the drive in reasonable time. Thanks
I'm a regular customer, I'm there at least twice a day. My order is correct everytime. Most of the staff is quite friendly. However, it's the evening staff that I have concerns over.
(Translated) Lol hope you are not too rushing (Original) Lol espérons que vous êtes pas.trop presser
Drive thru was slow and I had to repeat my order 3 times and the board was wrong and needed correcting. Paid cash and had to ask for my change back. Not a happy customer.
(Translated) Fast service (Original) Service rapide
Great staff
(Translated) Depends on the staff ... Say that it works well for 1 day .. the other day there are too many errors while no service or more choice .. ect it teases .. at the end of the count you have an order to miss or infinite wait sand or more choice 3 days out of 5 .. tk my opinion ein .. but by force no matter the tim ... It leaves want more on the quality quantity and the training of the staff (Original) Depends du personnel... Disins que ca marche bien 1 journées.. l'autre jours ya trop d'erreurs lautr pas de service ou plus choix.. ect ca tanne .. en fin dcompte ta une comande ratter ou attente infinis sable ou plua choix 3 jours sur 5 .. tk mon avis ein .. mais a force peu importe le tim ... Ca laisse désirez plus sur la qualité quantité et la formation du personnel disons
Great food and very nice waitress Gorillas gotta eat Gorillamoves.ca
Where do I start? Tim Hortons is supposed to be a friendly environment. This one, however, is NOT. Members of the staff are being bullied, can't say they were very pleasant to the customers either. I don't want to walk into a tim hortons and see staff members being bullied by other staff members. Guys, this is your job, have some fun and remember to be positive. I just can't get over the fact that there are some people out there that hate their job so much that they have to belittle the people around them. Also, coffee was burnt. Line up really doesn't move that fast in drive thru (even though they have 4 people at drive thru), or inside, which theres usually one person per till even when its busy. There is not very much parking, and its an awkward little parking lot. I do not suggest this tim hortons for anyone to stop. Go to McDonalds. They're slow too but better attitude and somedays a little quicker. Once again, Stop bullying your team-mates.
They are rushed to much, mixing up orders. Just trying to force the order into your vehicle in the drive thru.
(Translated) Side speed Tim little bit of the corner can compete with it, the line can be out and we managed to order within a reasonable time. (Original) Côté rapidité peu de Tim du coin peuvent rivaliser avec celui-ci, la file peut être jusque dehors et on réussit à commander dans un délai raisonnable.
Good tea in the morning.
This is the slowest Tim's in the world if you are inside. They are only worried about the drive thru. 15 minutes in line and 4 people served ahead of me. Reduculous and poorly managed. 2 order areas and only one being used. I count 7 people behind the counter. Oh someone just opened the other register and I am being served.
(Translated) Ayoye! You're not just a little stressed you the girl who takes orders from the car! (Original) Ayoye! Tu es stressé pas juste un peu toi la fille qui prend les commandes à l'auto!
I love Tim Hortons but, this location is always so slow in the drive through! Nobody has 20 minutes plus all the time to sit.
It's a Times enough printed.
To many people hang out there and take up space and make people feel uncomfortable.
My order is messed up every time I come here.
They never have all menu options *chilli and turkey they always seem to be out of* plus they twice now have sold me a day old blondie bar, this time it's so stale it's hard to bite into. GROSS
I've gone here twice and gotten my order wrong both times. I even asked them to fix it and they just changed the lid and thought I wouldn't notice. 2 sugar 1 cream but they always want to put 2 cream 1 sugar.... Anyone who drinks coffee regularly notices these differences which is why they ask you specifically for 2 sugar 1 cream. Not going back
Always love their breakfast sandwich.
Just boild dark water, tasteless
Want more icecream
(Translated) Very good service (Original) Très bon service
Fast, friendly and bustling with activity. I enjoy the delicious coffee and the scrumptious doughnuts!
Definitely a fresh Brew. I've been to several outlets that where coffee is at the max lukewarm. It wasn't the case here. Very warm and hospitable service.
Good place for coffee, but the location seems a little sketchy at night
Iced Capp ????
They messed up my order, but it's a good place to eat before going to the ferry
We like our coffees and Tim's is always good . Great staff and fast when your in a hurry ????
Not the greatest experience, they forgot to include my donut (honey crueler) which I was looking forward to after a week in the woods, and on the breakfast sandwich, the bacon was cold, and so was the cheese. Wasn't savory to say the least. Not a 1 star experience, but plenty of room for improvement
(Translated) NEVER OPEN !!!!!!!!!! (Original) JAMAIS OUVERT!!!!!!!!!!
Good service. Friendly staff. Almost always get my order right
Love Timmy Ho's... Always great coffee and donuts. Good quick lunches to order on the run. Can't beat it! Good chain for breakfast or lunch.
It's tims.. stupid question
This place is starting to get pretty run-down and dingy. It is always super-busy and it seems like the poor staff don't have a lot of opportunity or time to tidy up or make food perfectly every time. The food is okay to sub-par and the coffee is adequate. Try using the cold and robotic self-serve ordering screens if you want to save some time. Feels more and more like something from a dystopian futuristic movie or a prison cafeteria every time I go in.
Take out
Quick service
Nice staff. Quick for the amount of staff even when really busy.
Meh. Slooow service, didn't have several of the things we ordered, like Italian bagels for my 'signature' Italian sandwich, didn't have the right chicken for my son's sandwich. Expensive for what we got. Coffee served near the boiling point, so be careful and let it cool off a bit, eh?
Good food great price . Loaded potato wedges
Been to over 100 Tim's across Canada. This is easily the worst . I could write a novel on the times they've f^^ked up my order . Save yourself and go to the one in Oxford.
Very friendly staff with a good memory for the regulars. Sherry and Satinka always made my morning with there friendly service and smiles. I'm changing my route for 6 months I will surely miss them.
Great coffee
Great service
Very slow serve can not get the order right but very friendly the evening staff dont smile and are not friendly around 11 pm. And at times very rude. You can stand at the front counter for a very long time before they serve you..or you have to holler for service and sometimes you don't even come there they are so busy cleaning and talking and you feel like they don't want to serve you a lot of times a lot of leaf before they get to the front of the store very poor service
Constantly getting the wrong order
Disgusting place......flies all over
(Translated) I paid for a coffee at my conference to make him happy .... a small yucky white piece on the edge of the cover of the coffee glass near the hole to drink at my conference and remove the cover its floated in it too and they say these chalk ???? heurk (Original) J'ai payé un café a ma colloque pour lui faire plaisir ....un Petit morceau blanc dégueu sur le bord du couvert du verre du café pres du trou pour boire a ma colloque et en enlevent le couvert sa flottait dedans aussi et ils dise que ces de la craie ???? heurk
(Translated) Slow service (Original) Service lent
Very long wait, and coffee isnt very good. Always burned. A waste of a trip.
Average coffee shop no dunkins
(Translated) Past donuts date. Disgusting (Original) Beignes passées date. Dégueulasse
Great staff
Rudest service I’ve had anywhere in a long time. Teach your window people some manners. July 19 at 2:09pm. Very rude woman at the store drive through. I won’t be back.
First Timmies I've visited that carries soy milk!! There's also a group of cute ducks who panhandle the drive-thru for snacks, so there's that too. Throw them a timbit for good luck ????
Its a Tims. What else can I say?
(Translated) Very well J (Original) Très bien J
(Translated) Super nice even in full rush! (Original) Super gentil meme en plein rush!
Addicted.
Love this place for all my technical and paper .
Fast service, great food if you're looking for something quick too eat or want a fast tea or coffee
Great coffee ☕
Nice place for a coffee and quick bite
Good place to eat. Good people.
A staple
Clean n staff was helpfull
Favorite spot to gather and have a good coffee.
Great
2 days in a row they messed up my order today tho I wore my extremely hot french vanilla ????????... But .... I love this specific location and today even tho I was angry and when I went back to give them a piece of my mind I was very impressed they really did make it right due to being slightly burned I was not to happy and I requested an icecap instead and no questions asked I got to the window I got a free coffee coupon a wonderfully made Ice cap and they handed me some napkins so all in all its a great location and they have the best assorted timbits
Great place
Wrong timing on internet
I just Luv Tim Horton's coffee and their great variety of select beverages. You can't beat the taste of their Iced Coffee and smooth smoothies. ???? I've tried their chili and Cream of Potato Soup n they were delicious!! The Apple Fritters, plain Cake Donuts, little Timmie's Donut Balls, and Carrot Muffins with the Cream Cheese filling is superb!! Best of all, is topping off my desserts with their infamously fine ground coffee beans roasted to perfection making their coffee one of the best coffees to beat in the world!! If you want a great meal with a great coffee to complete it, race to your nearest Tim Horton's Coffee shop for excellent service with a Tim Horton's Smile!! ????
(Translated) Avoid banana bread at all costs. Dry, tasteless ... a real shame (Original) Évitez a tout prix le pain aux bananes . Sec,sans saveurs ....une vrai honte
(Translated) Lack of employees and service at night (Original) Manque demployers et de service la nuit
This is mostly a review of the entire company not this store specifically. However the image provided comes from that store and is my frequently used location. I'm sick of this issue, time to find a new way to package donuts for customers.... Super lame.
Other
I love this place. I come here for coffee daily. Fast and Amazing service. Even better coffee.
Received my order quickly,correctly and friendly service
I remember the good old days when they're used to be almost 50 kinds of donuts. Memories
(Translated) Quick and friendly personal service (Original) Service rapide et personnelle sympathique
Love tims
Always good
I found this in my Tim Horton's coffee yesterday.
It's good when they don't mess up
Terrible service from inbreds, very rude and slow.
They usually don't have much to choose from, looks like good management just no motivation. Wage I'm guessing
Coffee and a muffin. Not a real big fan of Tim's but are there
Consistently good
Love Timmy's. Always a character in the place, the food and drink choices are on point, and why else could you want from a Canadian classic? More Chuckie V, that's what.
Gotta do something about the junkies hanging around here. My son and I along with a few others we met up with stopped here early morning for our coffee and breakfast and the junkies are all over the parking lot and digging through trash cans. (Yes I know the difference between junkies and homeless..) my 14 year old son didnt even want to sit in the truck locked to wait for me. Private security guard is not that expensive and you would attract more customers if the felt safer to come to your business.. I know P.A has a problem with this but as a business you can do better. Not Recommended at all.
Asked for single single and get a triple triple I'm not happy
(Translated) Fast service and smiling people. (Original) Service rapide et gens souriant.
Go to this one often. When it's really backed up I don't bother as the lineup backs onto the parking lot and it can be a pain to get in and out.
(Translated) One of the best services with the locals (Original) Un des meilleurs services avec les gens de la region
Most of the staff is friendly and efficient. Wish they had a bit more of variety as far as baked goods go, but otherwise a great spot to pop in & out quickly!
Service
(Translated) Perfect coffee and delicious Boston ???? (Original) Café parfait et Boston délicieux ????
Drive thru is great. In store customer service..... Not so great. To say the least. It sucked!!!
(Translated) Hello (Original) Bonjour
(Translated) Give me 3 straws (Original) Y mon donner 3 pailles
Hmm mm TimBits
(Translated) Very clean. (Original) Très pratique et propre.
Great customer in the mornings
(Translated) Less and less good service (Original) Service de moins en moins bon
Steep tea is good. Only 1 employee there actually makes my sandwich the way i ask for it. All other locations i have to send it back. Sometimes twice. This location has super friendly staff. If Tim Horton's want so hung up on the drive through over in store customers i would give 5 stars. Maple ave and crescent heights get 4 stars. The rest get 3.
3 times I've been to this tims. 3 times they have disappointed me by over charging, or giving me the wrong food or drink. They are so focused on getting their drive thru numbers and getting them thru quickly that they neglecte the walk in clients. Waited 9 minutes in line to order and then waited another 13 minutes for my order and it was wrong. I understand it is a tough job and one that does not pay well. I respect the people in the industry, and I rarely complain about fast food type issues. But this store has lost my business permanently. They have tiny bathrooms so be prepared to wait. I have contacted Tim Hortons to explain the issue. Corporate has contacted me and said sorry, but no response from the store it self.
Sitting in the line up for drive thru for 20 minutes and 10 of that was at the window watching workers do anything but what I ordered
Other
We all know they Love kids!!
(Translated) Good (Original) Bien
Great service
Friendly cashier at the DT.
clean location! great stop for truckers on the Trans Canada Highway!
(Translated) A lot of waiting even at night when there is no one there, the employee prefers to smoke his cigaret and txt with his cell instead of taking your order, total disrespect and yes unfortunately several times. .. (Original) Beaucoup d'attente même la nuit quand il y a personne l'employé préfère fummé sa cigarrette et txt avec son cell au lieux de prendre votre commande manque de respect total et oui malheureusement a plusieur reprise. ..
No need to say much about the food quality, coz everyone knows Tim Hortons :) but I felt the staff little rude at this location drive thru.
Ah Waterloo. Once you get inside, it can be just as scary as outside. Definitely use the drive thru. The inside can be scary.
I love it
I like to say about Tim Hortons that there is various types of items for remove your hungerness????also it was my first time experience and it was so amazing
Family bathroom was a mess, no toilet paper, wet floor. Service took quite sometime while waiting indoors, drive-thru was a little quicker. Friendly staff just an extremely busy location.
(Translated) Very good service, fast and courteous. Excellent coffee. (Original) Très bon service, rapide et courtois. Café excellent.
Great staff, Very hardworking. Humorous
Great coffee. Staff is really nice. Gave my wife extra whip cream because she was having a bad day once. Sign of truly great people.
Springhill NS Tim Hortons
Slow drive thru
Great, fast and friendly service
Workers went beyond to help me with my order.
Meal type
Some room for improvement , tone of lady at drive thru was like ..." You bother me a bit " my order was correct , apple juice bottle was covered with some wet milk chunks despite a cleaning attempt with a kind of rag before item was tendered Was first time here and probably the last not very impressed here .
I love the new look of this place! More of a comfort feel rather than a fastfood experience.
Home of my Timmies
Great staff! Just awkward, having groups of people hanging outside the Tim Hortons, asking you for "change", or to buy them a "coffee" or asking for "cigarette's".
Service hit and miss by times.
Always a great place
Always enjoy tim Hortons
Caffeine addiction
Fast service mediocre coffee
Tim Hortons. Coffee or tea. They are consistent.
Great Place
(Translated) Order toast with bagle 4 cheese and a small potato with a dark cream mm mm really good that the lady who answered me did it with kindness and courtesy and the service is very fast I waited only a few minutes for the dirty to eat was very clean the table also the bathroom dirty no complaints then I am satisfied thank you (Original) Commander toast avec bagle 4 fromage et une tite patate avec un foncé une crème mm mm vraiment bon ça la dame qui ma répondu l'a fait avec gentillesse et courtoisie et le service est très rapide j'ai attendus seulement quelque minute la sale a manger étais très propres la table aussi la sale de bain rien à redire alors je suis satisfait merci
Hasn't been the best since burger King bought it.
(Translated) Good service but still long (Original) Bon service mais toujours long
Great place !!
Quick coffee and a bite to eat.
Good old Timmies!
(Translated) The waiter was nice, but the priority of the drive to the car is not nice. (Original) Le serveur était gentil, mais la priorité de la commande à l'auto n'est pas agréable.
Always too crowded
It's as good as it's gonna get up here.
Good place to eat
A very, very busy Tims, but the staff usually get you through the lines pretty quickly. Parking lot is shared with a large Shell gas station that almost always has big RVs and trucks with trailers lined up to refill. Keep your eyes open driving through the parking lot - lots of people, lots of vehicle backing up.
Wonderful staff
(Translated) Great (Original) super
I've spent a few hours sitting here and doing work while watching tourists come and go. What can I say? It's a Timmie's.
(Translated) The toilet is clean, but the table is messy. (Original) 乾淨的廁所,但是桌子蠻雜亂的。
Good
I absolutely hate this Tim hortons I've live here for 20years and they were good when they opened a few years ago but they went down hill real fast they constantly screw up the employees are usually to busy talking and they dont staff enough at night so for late work night they tent to only have coffee no food or anything. They should really refresh the staff and the owner should fix the management.
(Translated) Good service. Excellent quality. (Original) Bon service. Excellent qualité.
(Translated) Fast good (Original) Rapide good
Timmy's is the best
(Translated) Good and fast service (Original) Bon service et rapide
(Translated) It's a Tim! (Original) C'est un Tim!
(Translated) Not able to have donut (Original) Pas capable d'avoir de beigne
Sorry Dislike Timmies beside just their Donuts' We do not need anymore here in Canada ... Mad Hatter Roastry (locally own & fresh roasted coffee)
Friendly and fast service.
They couldn't get the order right. Hashbrowns patties was cold. Tim Horton is really going down hill . Not like it was!????
Very Busy Please. The Staffs are Very Polite & Courteous. Definitely Come Back.
Arrived near the end of the breakfast ordering period. They didn't have any back bacon or croissant sandwiches ready but went out of their way to find some and make the sandwich anyway. A+ customer service that you don't often see anymore.
Awesome food, great drinks! Timmys always is clean and yummy treats. 4.7 out of 5
Mistakes happen, as with anywhere, but the service is good and quick and this is probably the best quality location in town.
Counter people are friendly but they get my order wrong frequently. Not just the wrong item, but forgetting things entirely. Very frustrating.
(Translated) fast service (Original) service rapide
(Translated) Lack of timbits !! Service very slow. Ouffff ???? (Original) Manque de timbits!! Service très lents. Ouffff ????
Fast service
Apparently they sell food
Great service ...fast and friendly. Wasn't impressed to have to pay for a carry out tray though
I don't have any photos from Timmie's,I will if I remember when I go there next.
Meal type
Ok overall... Usally very polite but usally pretty busy and product is sometimes rushed out. But if theres not many ppl there its great ????????
Staff are friendly but it's the slowest Tim Horton's in Canada but the only coffee shop around so I guess that's how they stay open.
(Translated) Fire Staff (Original) Staff de feu
(Translated) drafts (Original) Harton
(Translated) It was fine, except for a small mistake in the order but the cashier was really nice and we did not return the item in question ☺ (Original) C'était très bien, mise à part une toute petite erreur dans la commande mais la caissière était vraiment gentille et on a pas retourner l'item en question ☺
the staff here are absolutley rude and prejudice against homeless people. they look at me with absolute disgust and treat me like im some kind of dangerous animal.
(Translated) Ah they are kind and sympathetic. (Original) Ah qu'ils sont gentils et sympathiques.
Always consistent
Good coffee, good food
(Translated) Very well thank you (Original) Très bien merci
Great coffee
Mostly friendly and good service but still get the order wrong and forget the most important things
Clean, polite staff and good standard in terms of food.
(Translated) The table could be washed more often (without having to ask for it). (Original) Les table pourrait être laver plus souvent (sans être obliger de le demander).
This location is a convenience and gasoline store offering Tim Horton's coffee. This location does not offer seating.
Can’t live without a Tim’s !!
Even though the plsce was busy, i only nwaited about 2or 3 minutes in line before my order was taken, I had my order in less than 5 minutrs. if you want fast acccurate service, go to Timmie's on 13th!
Can't beat a timmy hortons coffee 1st thing in the am.... quick... good service..
Its tim Hortons.
Great service.
Good
(Translated) Loyal customer, I swear a good little ice cap in the morning! (Original) Cliente fidèle, je vous jure le bon p’tit ice cap le matin !
MUST TRY ★ half white hot chocolate half double double with a caramel shot★
We stopped in at this Tim Horton's for a snack. I went through the drive thru. The ordering process was okay. The person taking my order was a little bit rushed (or so it sounded). They have 2 lanes which is convenient. …
Good service
Went to the timmies on 13th ave. The guy handed me my 2 xl coffee, the lid isnt on one cup properly. Well it comes off and spills ALL over my leg. I'm yelling ow, thats hot, that's hot. The guy just looked at me. Never said a word, mouth …
Best coffee on town
Go go go. Might want to hire staff there Seem to be short staff and losing patience with senior
Very young kids.. working age for Canadians is 12??
Good coffee and service during covid19 outbreak
Fast friendly service. Always have a good experience @ Timmy's
(Translated) 9:10 pm ... While the other Tims in the neighborhood offered no donuts (because they were closing "soon"), the Tim corner Harvey and St-Hubert was still open with a good choice. Friendly, fast and attentive service! 5 stars! ; ~ J (Original) 21h10...Alors que les autres Tims du quartier n'offraient aucun beigne (parce qu'ils fermaient "bientôt"), le Tim coin Harvey et St-Hubert était encore ouvert avec un bon choix. Service souriant, rapide et attentionné! 5 étoiles! ;~J
I ❤️ coffee, and they still do it best
(Translated) Little Tim without driving service! Employees are often competent. But the clientele is a bit fishy (Original) Petit Tim sans service au volant! Les employés sont souvent compétent. Mais la clientèle elle est un peu louche
(Translated) A little disappointed with the evening service. Very slow and the employees were dry and expeditious when taking orders. A Friday night around 18h with almost more donuts and muffins, it's not great. Nevertheless, we returned from noon on Saturday and it was much better. Fast and courteous service and there was a good selection of pastries. (Original) Un peu déçus par le service du soir. Très lent et les employés étaient secs et expéditifs lors de la prise des commandes. Un vendredi soir vers 18h avec presque plus de beigne et de muffin, c'est pas terrible. Néanmoins, nous y sommes retournés de le midi le samedi et c'était beaucoup mieux. Service rapide et courtois et il y avait une bonne sélection de pâtisseries.
Shannon Macdonald loves his donuts☺️
The service is bad, the wait is rediculous, and the coffee is worse. I LOVE Tim Hortons coffee, but anything is better than having to go here. You shouldn't have to wait 15+ minutes for a coffee when you are the only person in line. Stop chatting and do your job!
Kind of slow... but ok for the ville.
It's a Tim's. The location was quick, friendly, and clean. No complaints.
(Translated) Fast efficient (Original) Rapide efficace
(Translated) Always dirty (Original) Toujours sale
Good as hell
Watched a guy speak icing with his bare fingers on a donut ???? never buying one from here again
The coffee is perfect!!! The customer service is very nice!!!
Tea is always to sweet and coffee is always to strong. Love the food though.
Friendly staff a cpl of the staff know my 1st name because I became a regular after I won the $5000 Credit Card from Roll Up The Rim To Win
Wow. The coffee was good, but the rest was not. They didn't get any part of our food order correct, even after I attempted to get them to fix it. The bagel with cream cheese was so soaked in butter it was inedible. I'm very unclear how my egg bites became a breakfast sandwich, but it did.
Good food
Great coffee, wonderful food, amazing staff and quick service! Reliable free wireless internet too!
(Translated) The Tim Horton's tuque, the place where when you arrive at 11:40 (served until 12:00) you are refused to serve yourself a wrap lunch from the worker because there are more they should be cooked. ... seriously ?? (Original) Le Tim Horton de la tuque, l’endroit ou quand tu arrives a 11:40 (servi jusqu’à 12:00) on te refuse de te servir un déjeuner wrap du travailleur parce il y en a plus il faudrait les faire cuire.... sérieux ??
(Translated) Best coffee in the world (Original) Meilleur café au monde
It's Good service But Please be patient with the staff okay Because they are very busy
Coffee is cheap and good. They stop doing soups and sandwiches about 2 hours before they close so that's irritating
The service was very slow.Not enough people working.Stood in line for a long time.People behind me refused to wait and left.
(Translated) correct, less dynamic than before ...: / (Original) correcte, moin dynamique qu'autrefois...:/
Horrible customer service
We had to make a slight detour through Iriquois Falls on our way to Moonbeam, ON. Our target was Tim Horton's as we had to get lunch. Great staff and usual selection of food. Washrooms were clean and ample parking space for our cars with trailers.
Love Timmy everywhere I go. If I want a donut it's got to be an old fashion plain. My body reacts to too much sugar. I was told they wouldn't sell me the tim bits they had because they save those for dogs. It was 11pm. Seriously! Weird.
(Translated) Good service (Original) Bon service
Fast...
I’ve always enjoyed visiting any Tim’s location. This one was no different. I do though judge each location by how they prepare the farmers wrap. It’s my favourite go to item on the menu. ☺️ The staff was friendly and courteous. ????
Made a joke that instantly turned into like shhe was scared for her life. Idek anymore lol
Great coffee nn friendly staff
Meal type
Very busy place during pick hours.
Great
(Translated) The dining room was open. (Original) La salle à manger était ouverte.
I came here for delivery. People here are very friendly.
The inside is beautifully renovated. The staff are fast and accurate with orders. The drive thru isnt open yet. Looks like they might try do double drive thru orders. The ham and cheese sandwich was very filling. More meat than safeway sandwiches.
Great service ... And thank you for the coffee
(Translated) Too many donuts (Original) Trop de beignets
Coffee good but no Wi-Fi in the parking lot!!
Have to progressively keep repeating an order before reaching an understanding but if you are on the wrong side an order gone bad you may not achieve nirvana with respect to your order staff tries hard seem nice enough
Incredibly rude to deaf patrons. The screen is always broken at the drive thru.
Very fast polite service
Ordered 3 of everything. One of our party returned for her forgotten coffee before we realized they'd also forgotten a breakfast bun. We suggest that ordering via masks might be the problem so use sign language with hand signals for numbers to ensure complete orders.
(Translated) Best coffee in La Tuque (Original) Meilleur café a La Tuque
Awesome coffee
(Translated) Good (Original) Bien
Love Tim Hortons Coffee
7 pm and no donuts in the store,
Order was quick ...prompt... and correct????
Good, friendly service.
Great service usually
Good people in general.
Been there a few times, I'm used to unorganised tim hortons, but this one is next level. Had to wait 25 minutes for a bagel with cream cheese. Would normally never leave a review, but this unit does not represent the brand at all.
(Translated) Perfect (Original) Parfait
(Translated) I'm a fan of coffee (Original) Je suis fan du café
Breakfast
(Translated) Very good service (Original) Très bon service
this time hortons is very consistent with getting the orders right.
Another great stay. Friendly staff great service always great to say hi to familiar faces. Thanks Best Western edson. Also the breakfast is great and if are to early they have a great to go bag.
Place is extremely dirty, don't waste your money.
Quick and efficient service.
(Translated) It's always long and I almost never know (Original) Cest tjrs long et jai jamais sque jdemande ou presque
Exactly the same as every other TH. The Canadian Tire of restaurants. But when you're hungry on the road - yes.
(Translated) All the same good coffee (Original) Tout pareil du bon café
(Translated) Very bad clean service really rotten (Original) Très mal propre service vraiment pourri
Good!
It's a Tim's. Exactly what you expect.
(Translated) Very good coffee! (Original) Très bon café!
Excellent customer service, if I was from the hat, that would be the Tim's I would absolutely go to all the time, the drive thru employee was in such a great mood very polite and conversational with a quick holiday joke, with that 1.5 minutes in the morning really made my day, thank you, keep it up????????
(Translated) 20h and already bigger choice (Original) 20h et déjà plus grand choix
Well it's Tim's, good sandwiches and coffee, great service at this location
Open 24hrs but don’t expect to order what you want. Staff only has coffee, donuts and bagel at night. Nothing else! Even chocolate milk was not guaranteed to be available.
Slow
(Translated) Small but excellent service (Original) Petit mais service excellent
Wish they were open later
(Translated) Coffee... (Original) Café...
(Translated) Very good service (Original) Très bon service
(Translated) Food, drink always available :) (Original) Nourriture , breuvage toujours disponible :)
The worst drive thru iv ever seen. Visitors are not curtious at this drive thru due to poor set up for entering. Something needs to be done about how vehicles enter drive thru line. Its a disaster waiting to happen
Jsp
(Translated) Great service! (Original) Super service !
Staff very friendly & polite great atmosphere.
Slow service, and not even up to normal Tim Hortons bad quality.
????
Coffee... just watch out for the junkies an scooter gangs in the drive way
The service is terrible after 7 minutes I walked out
On the go coffee and snacks ready for ya.
(Translated) Pay the minimum wage. You may well be in Brazil. How the country abuses you of the world. Minimum pay, just like Brazil who owns Tim hortons abuse of population and employees. All bad food anyway all from frozen. (Original) Payer le salaire minimum. Vous pouvez bien être rendu au Brazil. Comme le pays vous abuse du monde. Minimum pay, just like Brazil who owns Tim hortons abuse of population and employees. All bad food anyway all from frozen.
Great place. Service is always quick when we stop on the through town. Parking lot does get full easy and bathroom can be a bit dirty. Other than those two things over all experience is great.
Another good Tims, good coffee but no "fireplace"
A place you call home
Friendly staff
Good drive Throughexperience.
I always get good service here. If they expanded the store I would give five stars.
(Translated) One of the few Tim Hortons restaurants open during a trip. (Original) Un des rares restos Tim Hortons ouvert lors d'un voyage .
Occasionally I like to have a coffee at Tim Horton's. A place to take a break and connect to the free wifi.
The service was fast and friendly but the coffee tasted off. I did not enjoy it. I have been here other times and had slow service and ok coffee.
Friendly efficient staff
Thanks.
Good staffs are good fast working.
it was a good place to have some coffee an donuts...
Made to perfection on ordered items. Definitely will be going again when I am in the area again. Thank you.
My husband and I got married 5 months ago and that night after our resection we went to time on our way home an a friend who works there gave us our times stuff all fir free and said congrats they r all amazing up there just waiting for the dining room to open
This one is average for a Timmies. Not sure why but, after a number of visits over the last few years, we find it not as good for food. Coffee same as others usually.
(Translated) Very well except when there are forgets (Original) Très bien sauf quand il y a des oublie
(Translated) Good coffee ???? (Original) Bon café ????
Tim's... Clean on a rainy day. Friendly staff, but obviously tired. Food was good.
I have had bad experiences here but my last visit was ok . Change of employees caused for a better review good job .
Dinner
Loving it
I wait for 30 minutes outside, banner on door that closed for cleaning but no one was cleaning inside, i noked door many times but they didn't respond
Always good restaurant to go to generally.
Food and drinks were awesome. People we nice. Mens bathroom is kind scary.
Every friendly atmosphere
The workers dont know what they are doing. I ordered 2 breakfast sandwich meals and the girls sold me them and then turned around and said they didnt have any hash browns. When it comes with it. So they gave me a free muffin and a coffee. …
Good
Good quick service with a smile
Very polite staff. Layout is a bit confusing but otherwise there was no issues.
Regular Tims. Great staff.
Favourite drink is the vanilla chai latte!
Decent service and good drinks/food.
Nice service and place, but their coffee is just as bad as Starbucks. Sandwiches are also garbage. As well as any soup. Only cheesy croissants are ok.
I'm kinda disappointed after visiting this place because now its turned me into a horter I have a hard time throwing anything away now ????...
The products here are made really delicious and they look great. As well, there are a lot of variety and service is quick.
Great place!! The restaurant is always clean and the drive-thru is always fast!! ????????
It's very fast and reliable service that gets my order right everytime I go there.
Went in. Waited around for what felt like forever. No one seemed interested in serving me. So I left and went next door. Used the washroom - the tap was not secure so it was moving all around the place and you had to hold the tap to keep the water flowing. - not ideal for hand hygiene in the midst of a pandemic.
A bit of a walk outside of town centre but very typical of all new Tim Horton restaurants. Friendly staff, clean premises, good service.
fast efficient service when ordering mobile
Great place for breakfast and snacks.
Very dirty, stinks, poor shape. Limited selection of anything and everything. This is not a real Tim Hortons at all.
Great service and friendly staff
I have never experienced the rudeness of the woman that waited on us in a food service environment. When my husband asked for for raspberry Timbits instead of her responding we are out of those. She very kirtley said to him we only have the ones in the case go check it out. For someone who stands behind the cash register and doesn't do anything else I guess it was too big of an effort for her to say no we don't would you like to choose something else. I guess social graces are lost or management training needs to really step it up at Tim Hortons!
Everybody seems pretty confusing here. Paid 5.10 for a large black which is 2.10, forgot to ask for my change, headed back two minutes later for the change, the girl served me at the drive thru didn't realize me (which is fine) and even claimed that I paid by my debit card. When I finally got my change back it was only 2.75, whatever man. They are so confusing.
Some Tim Hortons restaurants were ok, some really bad! The Edson store was not great given a long line of Tim Hortons trials whilst travelling across Canada.
Great customer Service, but I brought my laptop and needed to plug it in. There were no outlets.
The unique donut they offer during the Iceberg Festival...only at ONE location and time limited!
Its fast and helpful
Fast And excellent service. Attentive staff????
The Breakfast sandwiches were the absolute bestest that we've ever had ever at lunch hour. Mmmm mmmm good. And coffee was so fresh and tasty tho a bit of time wait but all is so so worth it!!! I give a definite 5 stars Tim Hortons thank you for the great food.
Tim Horton would be proud!
This must be the worst freestanding time hortons in Ontario. I would go to a gas station timmies if that was an option in Party Soundz Seriously who’s runs the Tim Horton’s; or sorry claims to run it. There’s like 20 staff and for 10 years now we have never got through that drive through line faster than 10 minutes. Today there was 6 cars in front of us and it took 20 minutes. I don’t think they deserve a 1 but they need to be rated on scale. Honestly the cottagers must laugh at the operation the store has. And why is the coffee always burnt?. They could brew a fresh pot in the 20 minutes we sit and wait. They are not taking their time to make your food fresh that’s for sure. Maybe someone is thinking why don’t you go inside? Ahahahhhahaha what a joke. NEVER ITS A 30 MINUTE TRAP. 10 yeArs and it’s only getting worst. It’s like this fun joke everyone who goes to Parry sound has. WHY IS THE TIM HORTONS SO TERRIBLE. Tim Hortons should be ashamed of this location and the workers should just stay home and leave a jar for money with a pot of coffee. Because that would be much quicker. And we feel the worst for the locals. Like you guys deserve a Tim Hortons.. not this sloth farm with a timmies sign on it.
I went for a coffee at tim Hortons and the coffee was good but the service wasn't really that great..I ordered a couple breakfast sandwiches as well which weren't to bad but like I said the service was not that great..I waited way to long for my coffee and food which should never happen they should hire one or two extra staff so they don't leave customers waiting to long for their food and not to be racist or prejudiced to the staff but I noticed that they only had immigrants working and they were either from india or the Philippines and to me that is not right but that is my thoughts and opinions for that morning and for tim tim Hortons on 2nd ave west and 31st st
Service was fine. However, on an out order, missing a spoon, knife and napkins. Please check to go orders to make sure everything is complete. Thankyou.
Everything perfect
Poor service
Great food good service helped me decide what to get fast service, good upselling, friendly and real smiles
Finally they hired staff who you can understand through the speaker, order ready at the window! How often can we say that.
Meal type
Service was good n friendly
It seems to be very disorganized. The staff took the order of a lady behind me first. And then later, I saw somebody who came later got their order of food before me. But I just ordered an ice coffee. It should be served very quickly. The store definitely needs to revisit their logistic.
Good Blt
(Translated) Good service (Original) Bon service
Good service
Good tim Hortons. Pretty easy on and off the highway. The wash rooms could use a little more frequent cleaning. And a air freshener. Food is usually pretty good and coffee is always fresh. Last time I was in they didn’t have both cash registers going but plenty enough staff to do so. So not sure why the mine. But other than that typical Tim hortons.
Great
The donuts and coffee is good
Clean timmies
Timmies is the best place for a cute and cozy atmosphere with pretty good service. Although some days they don't do so well.
VERY GOOD SERVICE
I love the white hot choc with pumpkin tea,got to try it!
Always great
Good service
Yummy coffee and delicious food. Fast friendly staff. My favorite coffee spot.
Good service. Nice to be allowed to go in and sit again.
Very busy place as most drivers stop here after a fairly long drive from Sudbury. Great staff always in good spirits
(Translated) Very attentive staff (Original) Personnel très attentionné
restaurant avengar
Great food
Tim hortons almost always has pretty good coffee
Amazing food. Excellent service. Incredible prices. Best place to hang out.
(Translated) Very slow, understaffed (Original) Très lent, manque de personnel
(Translated) Hostile manager, difficult to get what you ask for. (Original) Gérante hostile, difficile d'avoir ce que l'on demande.
(Translated) It is often lacking business and the service is really not fast (Original) Il manque souvent des affaire et le service est vraiment pas vite
I was given wrong change, I went in to ask for the right amount of change. I was still given the wrong amount of change.
(Translated) Very good service. (Original) Très bon service.
Went an hour before close and they already had everything shut off could not order food donuts were gone not even willing to make toast. All this at 9pm on a Saturday not cool,
Every time I go to this Tim Hortons my order is never right. I’ve ordered a pumpkin spice latte on two separate occasions. Both times I was given a plain latte. Disappointed
24 hours for any late night or early morning pit stops. Went in at 6am and the staff was prompt and friendly and made my breakfast sandwich combo to perfection! No slacking or leftover food despite the early hour visit. The kind of service I expect from Tim's. ????
Got 3 breakfast sandwiches. 2 of them had egg shell and they didn't even appologise when I brought it up.
It's got amazing drinks, things arent too expensive and great customer service. I give this place a BIG 5 stars. Loved it. Keep up the good Work Tim's ????
They were fairly quick
Good place
Love the tea
Register lady was not very friendly, but the younger staff was! Donuts stale an chewy
The main hall cabin is very cool, I hear great things about the restaurant although didn't get the chance to try it out. The cabins are quaint but somewhat outdated. Rooms are clean.
Need to inform management of my review. Arrived on April 14th around 945 pm. Used the mens washroom to find it extremely disgusting. Food wrappers and paper towels everywhere. Definitely been hours before staff had cleaned it. Stood in line with another gentleman which we waited for a good 5 mins while I counted 5 staff not even acknowledge us. In the end I left without ordering. Extremely disappointed with your service.
To many weird people hanging all-over.
Great tea
Rude and very slow
(Translated) between the two Tim de Matane, it is this one who has the best service and the staff is always smiling. (Original) entre les deux Tim de Matane, c'est celui-ci qui a le meilleur service et le personnel est toujours souriant.
Didn't go in, parking lot is nice Family member didn't complain about the bathroom, so I guess it was fine.
Drive thru was clean looking
Best tim hortons ever, awesome service
Takeaway
Enjoyed a iceberg donut here!
This location has been renovated with a nice new look, very open and inviting. Booths have plugs for charging your mobile device. Seems a lot brighter than the old store appearance.
Not busy at 5am. Love my breakfast at timmies
Staff was friendly bathroom was clean and stocked. Everything was presentable.
Really busy and they messed up my gf's coffee
Good location and always fresh.
I know that not every location is not the same. But have noticed that some origins are very racial. I stopped at one location in particular. Did not like how the washrooms are not cleaned thoroughly. With risks of COVID. You would think that attention to detail to cleaning wise would be more sanitary.
The food was good.
They've been making my 2x2's pretty consistant lately... But, COVID induced waiting forever to taste the sweet nectar is brutal
Slow, but not much better can be expected. Clean and decent
Incredibly understaffed today for some reason. The only cashier available was staying past his shift time because there was no one else except. The parking lot was full and there was quite a line.
(Translated) Very good Tim hortons (Original) Très bon aux Tim hortons
Nobody at the desk, I wait 5 mins with no other customer...
Night staff was extremely rude when me and my friends wanted to order. I think that girl don’t know anything about customer service.
(Translated) Lack of staff !!! (Original) Manque de personnels!!!
Very slow making coffee considering it wasn't busy. Drive thru served twice as many people in the same time
Ordered a farmers wrap. When I got to the window, they handed me a biscuit sandwich. I said I ordered the wrap. The girl argued with me and said sandwich. I said no, I said wrap. She refused to correct and showed the sandwich in my face. Last time going there.
I don't know when they started being cheap with the cream cheese, but it is WAY below what I have come to expect over the last 25 years!!!
Lots of different products now but their coffee is still their biggest draw.
Staff yell at each other and at customers. This location is packed with obnoxious high school students.
Using drive thru only. Friendly service
Nice atmosphear . I really enjoy the coffee and sandvitches.They should also consider some dishes for vegetarian also.
Im not even sure of how this location has 3.5 stars. I am a regular here sadly because it's the closest Tim Hortons to my destination every morning. Every morning my coffee is made with cream instead of milk ... despite being there every …
Tim Horton's is always on point
(Translated) After 3 p.m. this is just the drive-thru which was open its shame (Original) Après 3 h pm cetais juste le service au volant qui étais ouvert ses domage
Always love Timmy's
Really nice owners and staff who go above and beyond to satisfy their customers!
Great place only drive thru open during closing hours of bar across the street on weekends only. Saturday and Sunday only.
Loved it! 100/100
No fuss.just around the corner..with recognizable menu..
Your app update didn't work for me while traveling, so A&W got most of my business. Your French toast breakfast sandwiches are pathetically small and smell like chemicals. . . Let me know if anyone agrees :)
Just wish the one I go to had strawberry cream cheese
Not all freindly there but fast service
(Translated) Do not like this Tim Horton (Original) N'aime pas ce Tim horton
Quick and friendly service, only wish the 'coffee' at Tim's would improve. Bring me a small strong Italian coffee anyway!!
Just like all tims good coffee and good people and lots of good thing to eat
Slow service
Service
Consistent
????????
awsome coffee
I drink tea with milk. and they keep putting cream in it!!!!
Nice and clean, washroom available, great pit stop
Nothing against Timmy's in general, but the sandwich I got here was a huge sloppy mess and barely put together properly, and I asked for a double/double coffee and just received a black coffee... Just disappointing, the employees here just don't seem to care
Great service - fast and friendly. The drive thru is exceptionally quick for those who are in a rush.
The employees are cool. Donuts and coffee are fresh. Good place to warm up.
Awsom service good job party girl
It's the best!! Always accurate, always friendly!!
Your reward program sucks. Your supposed to be able to save up to 5 rewards but apparently in Saint John they don't know how to do that. …
They fix problems as soon as there is any
Best coffee and friendly staff
Tim's is always good and it's very quick. Thanks!
Prompt and friendly service.
Usually have to wait a while to get food and sometimes the service can be very unwelcoming. But usually Tims is good besides the odd number of times I have been there.
(Translated) Lack of staff employ them in tears (Original) Manque de personnel les employer en arrache
Busy spot with summer visitors. Parking is limited... Had to wait on street for a while for a parking spot to open up. Nice staff.
(Translated) Fast service (Original) Service rapide
I still think they have the best coffee
Great coffee 99% of the time. Friendly staff.
Amazing food and great, fast service!
service is good & one of the best any customer could have.
Coffee good. Donuts good. Went to washroom first and out of toilet paper. Informed the staff and got indifferent attitude from her. "We are out of toilet paper...even in staff bathroom..we are waiting for truck. Thus was about 4 PM so I doubt truck was coming that day. People were pouring in and as word went out customer to customer they were taking napkins for bathroom. Interesting considering I would think this could lead to sewage problems. There was a Sobeys was in the same parking lot. What's wrong with this picture?
Staff deal with a lot. More than the average Tim's employee I'm sure. I've been here many times and never had an issue with the staff or the product. Keep up the good work.
Service is good and always clean.
(Translated) Missing star stems from Burger King's stinginess (Original) L'étoile manquante découle de l'avarice de Burger King
Slow... But no one's fault. It's super busy there.
I know it's "just a Tim's" but this place has seriously never let me down. They somehow even have those fringe speciality donuts I happen to like longer than the other locations. It helped my acquired taste for Oreo donuts go a little further.
Clean Tim's, friendly staff but English muffin was not fresh.
(Translated) greedy (Original) Gourmand
We go there sometimes though it's not our favorite Tims. It's clean and a good spot for a quick coffee.
Coffee was fresh, service was friendly and washrooms clean. A great pit stop
Sketchy neighborhood,staff have trouble understanding your orders and it's rare you get what you ordered
I don't drink coffee or tea but I do love their sweets. Staff is very friendly. The place has a great atmosphere.
Good service
Great service and info on local sights.
A busy place, 13th Avenue Timmies is. Especially the drive through! The staff are just wonderful. They are attentive and courteous and prompt. We sat inside. It was busy but not croweded. The coffee was good too, It was smooth without …
Thank you for respecting my mask exemption.
Service was great but location is very small hard to get in and out
I don't often go into this establishment. I usually go through the drive-thru and my orders are often messed up. The staff are super willing to help fix the problem and offer discounts where appropriate.
Best Coffee
surprised to see tim hortons here
(Translated) Fast service (Original) Service rapide
Miserable and unfriendly staff with slow service makes this a Tim's worth driving past
Operated with cheerful staff and in keeping with Tim Hortons standards.
It is very busy but staff is friendly and curtious
Its Timmies. Always good.
Coffee was made wrong and they refused to fix it.
This Tim Hortons is regularly packed and can take a while to make an order. Though they are usually fast with getting your food (fast food) to you and I have never had a bad experience with anyone here.
I travel a lot on my motorcycle, and no matter which Horton's u attend, (coast to coast for Canada's 150th), I found, consistently good service, helpful staff and product for a reasonable price. No wonder its such a popular spot among travelling bikers to connect with local bikers!!
(Translated) I really like coffee and donuts, (Original) J'aime beaucoup le café et les beignets,
Your coffee smells like the black socks that i had to wear for two weeks straight last summer.
Got there and it was closed, 9:55 pm. Thought they were open 24/7, guess not during the pandemic. Did find one that was open until 11:00pm.
Great!
Sometimes great staff, often a pretty sketchy crowd hangs out here, especially in the winter.
always great
Not only are low-cooked meats tender, love-encased morsels of happiness, but they are well-suited to fast-paced environments. Slow-cooked meats are a lovely alternative to the grease, fat, crunch, and excess carbohydrates of traditional …
I come here on work trips to Kitimat and the staff are always lovely and get me my coffee quickly.
Drive through line is shorter at this location than at the other location in town.
Staff was nice, polite and friendly. Bathrooms are clean. Wifi does not work. It was very busy and only one cashier inside so the line was very long.
Like most Tim Hortons it is hit and miss. It all depends on the staff that is working at the time. This time I ordered a artisan style bacon grilled cheese. I received it without the bacon. When i asked about it, the lady that served me said that I had to specify that I wanted bacon with my Bacon Grilled cheese. Go figure...
Great bacon cheese sandwich friendly staff.
Always
Always friendly staff.Great coffee.
Good spot for a coffee. Smoke
Super chili and fast wifi
(Translated) Clean services quickly nice (Original) Propre services rapidement agréable
(Translated) The coffee is always good, however it often happens that there is a lack of donuts prepared in advance so it gives us less choice to take away. (Original) Le café ☕ est tjrs bon, cependant il arrive souvent qu'il manque de beignes préparés à l'avance donc, ça nous donne un moins grand choix pour emporter.
Coffee is terrible, food is bland, doughnuts are not great either. There's a reason this once great franchise is going downhill fast and the Brazilian investment firm cannot figure it out...
Fast and friendly
Extremely fast friendly service
Coffee was great
Good food
great place great food
Half of the items on the menu weren't available ( at 12:45) I took the lentil soup that was really watered down and the noodles were not cooked enough. The teenage cashier had way more attitude than a chiwawa barking at a pitbull on the other side of the fence. 2/10 would send enemies to eat there.
As with most Tim Hortons establishments this one too is unreliable and of semi poor quality. Out of 10 times going through the drive thru at least 4 times I do NOT get what I order. At least 8 times they repeat something totally different from what I order as if at first they do not even listen to what I order. My Walk in experience is even worse, I do not walk in very often but when I do out of 10 times I get the wrong order at least 6 times and they are most often extremely slow. I have no patience anymore for the excuse that I am dealing with trainees since I seem to get served by none other than trainees. I know that what Tims is paying does not allow anyone to be serious about their job but at the same time I am from an era where we were learning about the service industry being there to offer 100% customer satisfaction. Now if we are lucky we might get 50% which seems to be the going standard these days.
Very busy. Odd long drive through.
(Translated) Very fast (Original) Très rapide
Service
I don't like the coffee, always busy and often rude staff (a few are really nice though)
Hot coffee at 6:30am
Awesome coffee and always friendly smiles
(Translated) Good food vegetable soup very good (Original) Bonne bouffe soupe au légume très bon
A regular stop on the drive west from Calgary. Gets very busy on peak weekends and the parking lot can be a bit chaotic. Service and cleanliness was good for a busy Tim's location. Men's bathroom is tiny though.
Best location.
Good place but they removed smoothies, so I kinda lost interest
(Translated) The warmest kind and helpful staff of all the Tims I know. And gods knows that I do !!! (Original) Le plus chaleureux gentil et serviable personnel de tous les Tim que je connais. Et dieux sait que j'en fait!!!
Very clean bathrooms, quick and efficient
Need octane
Gotta go early if you want those potato wedges. Don't worry though, even if you can't always get what you want, the staff takes the edge away from disappointment.
Take out
It's Tim Hortons. You aren't getting a gourmet meal or a great cup of coffee, but it isn't awful.
Not too often I go to a Tim's and get a good cup of coffee, but was pleasantly surprised at this location!
Last time I visited Tim Hortons at Eastern Canada foods were good but this location was not too good. Young server dropped a donut on the floor picked it up and put it back to my to go dozen donut. Luckily my wife saw it and ask him to throw it out. Needs better training in this store.
New interior but no place to plug in your data device's
Decent coffee, great prices and quick service. Convenient location for me too.
Fast and helpful. They forget orders often.
Very quick and accurate orders!
Grilled cheese doesn’t melt the cheese. Something is off here. Potato wedges luke warm. In a hurry in the drive thru and you don’t realize until you’re gone that your food isn’t prepared correctly. Friday pm rush and I’m doubling back to get my food done again.
Classic Tim hortons
(Translated) Within a long queue. (Original) Binnen lange wachtrij.
Seems like every time I order a wrap they never get it right
She yelled this, and I walked out the morning of April 12,2018, at 10:42am. I’m still shocked, did she think it was funny, or was I wrong for saying no to her, when she said her coffee was only 6 minutes over 20 minutes? It was 10:32am when I got to the Tim Hortons, on Cassells. I wasn’t bugging anyone, I just wanted a fresh coffee, so I was letting people go in front of me until the girl was done serving the 2 pots of overdue coffee. There were these two gentlemen and one of them asked why I was letting people in front of me? So I told him why, then he asked how do I know it’s overdue? I told him they mark it down on the pots. So one of the gentleman asked the girl working if the coffee was over due, she said only by 6 minuets. Then the man asked me if that was ok? I said no. The girl working yelled, “make it at home”. Wow, I didn’t say a word, I turned around, walked out, and walked to Seymour. There was a lady working the drive through, came to get coffee from the front where we were, however, she used one of the fresh pots from the back burner. The girl that yelled, and was working front cash, is the manager. She was training a young boy when she did this. She had been training him for a couple days. She was the only one working the front cash with the young boy at that time.
Clean, friendly environment, food is good. would recommend this establishment.
The FV was really, really good! Thank you
Wait time in drive through Good coffee 98% of the time and not long
Unfriendly.
(Translated) He really has to show their employers to make coffee !!! In 3 visits my 3 coffee was full of grain. (Original) Faut vraiment quil montre a leurs employers a faire le cafe !!! En 3 visite mes 3 cafe etait plein de grain.
This Tim Hortons is usually very prompt and accurate when it comes to my order. Coffee is always made correctly and staff is friendly.
This place is pogchamp
Need more protein on their menu
Tim Hortons coffee. Mmmmm i miss it. Just not worth the 10 min wait for a coffee because of food being served now.
Poor behaviour of a lady crew member,have some racist behaviour among international students..
If you have any respect for yourself, do not get anything from this branch. The employees are terribly rude.
Friendly staff. A town meeting place.
Fantastic morning staff. But after 5 they run out of stock and rarely have what I order and of course don't know until I get to the window. Has happened to many times at this location
Haven't liked their coffee for quite some time. Food tastes good, but poor quality. Staff are shifty
the service at this one is so much better from my experiences here. employees are very quick and considerate when you're on a rush or when you want to be seated for awhile.
Best place. Only a few crowded
Typical Tim Horton's with good parking and a drive through window.. Good service by friendly staff and tasty fare. Clean washrooms are a plus.
It's Timmy's. You know what to expect.
Great coffee
Standard Tim Hortons
I enjoy going to Tim Hortons
Great!
(Translated) Generally likes. (Original) Aime bien en général.
Much improved service
Caters primarily to the drive through, so indoor service can be excruciating ly slow. For indoor service try the other location on Alaska Avenue.
(Translated) Employees are very friendly (Original) Les employés sont très sympathique
Love the coffee and treats !
(Translated) Online ordering is not complete, employees are not trained to help (Original) Commande en ligne n est pas au point, les employés ne sont pas formés pour aider
They got my order right!
(Translated) Very disappointed this morning. It was not hot, lack of condiment and hurray for the straw opposite which allowed me to finish my coffee. (Original) Très déçu ce matin. Ce n était pas chaud,manque de condiment et hourra pour la paille d en face qui m a permis de terminer mon café.
Quick service despite the lineup. They raiwed the price of coffee again.
(Translated) Great (Original) Super
Need more staff for drive through. Overall not bad
(Translated) Very good service and good coffee! (Original) Très bon service et bon café !
Have passed through here several times in the last few months and don't find anything particularly wrong with this Tim Hortons. The staff are always friendly and quick to serve. They always carry smiles and the store itself is generally very clean. The orders have always come out right for me and never had an issue with anything else.
I work here
they don't really like to serve their customers and it shows
Awesome service
love the coffee and food
Friendly,helpful staff, nice layout. We are here off tourist season on a Tuesday and this is a busy spot!
Nice location and quick service!
Great staff and quick service
Lousy service. Really slow. Scanner would not work for 5 unique visits over 3 week period. Staff is opening badmouthing the system to customers and to each other at the window while we wait. Didnt offer cards and couldn't add after. Sold product then came back to saybthey didn't have it. All in all not a great experience...
Very upset with how my food was made today. Ordered farmers wrap with spicy mayo.. which I was very happy that they were able to accommodate my request... however if you look at the pictures, they went over board with the sauce and it was quite unpleasant.
(Translated) The service is absolutely very long. (Original) Le service est absolument très long.
You can't go wrong with Timmie's i start every morning with a large double double and a deal with the app you can get two farmers wraps for $5 buck's how can you beat that
Easy access, fast service, good food.
Love this place, nice people, good wifi, and good food.
(Translated) Poor rotten services no variety Really not to recommend but no choice is the only one in the area. (Original) Médiocre services pourris pas de variété Vraiment pas a conseiller mais pas le choix c'est le seul dans les environs.
It was OK
Great great
Meal type
Great servicd
BLT was great
Didn't have donuts requested and took a long time to be served when store was empty
Worst Tim's in town ???? the only Tim's on my way to work but I will gladly avoid it adding 5-10 minutes to my route. It seriously ruins my day when I get black coffee or a double double when I ask for tea with. It seems to happen almost every day. If you order a bagel with butter, expect a dry bagel. If you order more than one item at a time, expect to receive half of your order, and expect to pay for all of it. When you pull up to order, lick your lips and clear your throat cause you're gonna be there for awhile reciting your order up to 8 times and maybe to multiple people. I've had 2 people on the speaker at once talking over each other trying to figure out what I'm saying effectively drowning out the other. I get that its "just a fast food place" (not a coffee shop anymore) but honestly over the last year I've probably had $50 worth of wrong orders and even more money wasted when I dont receive my full order. Rip off central right here.
We came to this location (the one in the middle of Edson) tonight. We ordered a coffee, a bagel and an Earl Grey tea. When initially ordering, my hubby forgot to ask for cream and sugar in the tea. Before we pulled ahead, he asked twice that they put the cream and sugar into the tea. The reason he asked twice is because there was only a grunt from the employee after the first time. The reply the second time was "yeah, pull ahead." We get up to the window to pay and the male employee was unfriendly and curt. When my husband was handed the tea, for the third time he asked if there was cream and sugar in the tea. The employee again said "yeah" so we took it. Since tea from your store seems to stay around the temperature of molten lava for at least a half hour, I put the cup in the cupholder and enjoyed the aroma while checking to see if the temperature had dropped to "only slightly scalding" so I could drink it. Finally it cooled off a bit, so I open it up to drink and *shocker*, it's just an Earl Grey tea, black. No cream for sure, tasting seems to conclude no sugar either. Since we are on a road trip and not a resident who lives nearby, by the time I opened up the tea and discovered the blantant disregard for basic customer service and ineptitude, we were 45 minutes away from Edson. It is obviously not worth driving back over, so instead I plan to email head office and the store directly if I can, as well as leaving this review here. I've worked in customer service. Mistakes happen. I GET IT. But to take a job at a drive thru coffee shop, and be that incredibly rude and intentionally inaccurate deserves to be forwarded to higher ups. If you can't even serve a basic hot drink with the requested condiments, why do you even go to work?
Ordered a B.E.L.T, paid for a B.E.L.T, only received the B.E part of it. I was on a trip with others so we couldn't turn around either. Yes this review is a complaint about not receiving lettuce and tomato.
(Translated) Always excellent service. (Original) Toujours un excellent service.
Fast service good price
(Translated) Basic service (Original) Service de base
Coffee was hot
(Translated) Very good and reasonable price (Original) Très bon et prix raisonnable
(Translated) Good food and good service (Original) Bonne bouffe et bon service
(Translated) Very good service (Original) Très bon service
Coffee.
Believe in your tims
Tim Horton's is a fine establishment. People coming to Canada HAVE to eat here at least once
The fastest crew I know (mornings). You can enter the longest line up backed to the road and they turn that drive through over in 2 mins. In and out boom and done. This [morning crew] place should be Training every Tim Horton's in Ontario. I really cant say enough about that. Edit: June 18th 2018 my previous 5 star review was perfect for the morning crew, but really does not represent well the lunch crew. The lunch crew should be very fast as well and I believe most of them are in training. I understand that everybody needs to be trained but they should have some people who can help move things along fast. I say this because most people have a lunch hour of about 1 hour or 30 minutes. So to spend about 10 minutes or 15 minutes through the drive-thru only to get a single coffee is little ridiculous
(Translated) Tim Horton near Cégep is great. (Original) Tim Horton proche du Cégep c'est génial.
Service
Quick service, friendly
Good food and company
Getting sad when I have to get excited when my coffee actually taste good. 95% of the time the coffee is burnt
Entrance to the facility is located in a poor spot. Patrons have to go around the building to get in. The emergency exit and main entrance should be switched to make it more accessible for the elderly and handicapped.
Best place for Coffee
Incredibly slow. Understaffed. I've been standing in line for 10 minutes with no movement in the line. Only serving the drive thru. I had to leave.
Consistency of quality of coffee and food. Clean restroom. Quick service. Reasonable price.
Slow today
I would give five stars but that would mean there is no room for improvement.
The coffee at this location seems to be better than from most other Dartmouth locations in my opinion. The service here is excellent!
I don't usually complain about bad service because I work in the industry and I realize that people sometimes have bad days. But I have never been treated more poorly than I did at this location.
Go to another Tim’s. Slow no product
Awsome service, very friendly
Super fast, great food, excellent service
(Translated) Everything is delicious ...! (Original) Tout est Délicieux...!
They gave me an extra donut and fixed my breakfast sandwich with extra bacon on it
????
(Translated) Always delicious, for the sweet ones (Original) Immer wieder lecker, für die süßen
Good fast coffee and food
Wonderful
This Tim Hortons has some of the best coffee in the franchise. They are busy at most times I have been there but always have a good selection of doughnuts, cookies and muffins.
Great service. Very prompt.
(Translated) Quick response and competitive prices (Original) سريع الاستجابة وأسعار منافسة
Getting too expensive for what you get
They use too much sugar. It makes me wonder if they are not trying to mask something.
Staff is good, food is ok, speed of service reasonable. Coffee is good.
Very nice place and awsome workers
Very friendly staff! But not a full service Tim's! Does not have breakfast sandwiches etc.
This particular Tim Hortons is the worst in the city, they always seem to run out of some of the doughnuts and other pastry products. Just the other day they didn't have the bagel I wanted so in return I order a cheese croissant. That would be perfectly ok if the croissant wasn't totally under proofed! It seems like every other time I visit this location they cannot properly fulfill my order! "Im sorry we don't have that item." "We ran out." "We don't have that kind available." If any other restaurant ran out of an item they contact nearby stores, imagine if McDonalds started telling people they ran out of McNuggets, people would be fuming! It's a real pain getting in the drive thru just to be told they can't make a simple order!
Terrible. Locked for "cleaning" at 9:50 pm. No walk up at the drive thru. I am a truck driver and I don't have time to stop somewhere else. No break for me...
H Good
Great Cx service even on drive though
Great service, friendly staff
(Translated) The service is really not that great, something is always missing when ordering, the menus are made on the fly, not fresh, ingredients are missing from the menus (Original) Le service est vraiment pas terrible, y manque toujours quelque chose à la commande, les menus sont faites à course pas frais y manque des ingrédients dans les menus
Worst Tim hortons in lower mainland.
Expect to wait
Basic coffee stop. Had free Wi-Fi, which was very nice, considering my mobile phone did not work in the region.
Love coffee. Love there coffee. Stay there all day. If I could ????????
It's Tims.
Typical enjoyable Tim Hortons with all the standard food and drink items you'd expect. Staff was friendly. Bathrooms are small.
Depends on the time of day. Also depends on who is working. Sometimes its extremely fast. Other times you wait 20 minutes for your coffee (and its wrong/burnt). The staff are mostly always polite though.
Friendly staff good service, clean restaurant
(Translated) Fast and efficient services (Original) Services rapide et efficace
Lots of tasty drink's and donuts
Always the best place for drinks and food
Great staff
Good and fast!
No business I have been in has done as well to combat Covid19 as Tim's has. Well done!
Coffee is often wrong
(Translated) Spent 25 minutes waiting at the drive for a coffee including 10 just to give the order in front of the machine because no one answers .. not strong customer service on weekends .. serious c ordinary ... (Original) Passé 25 minutes a attendre au drive pour avoir un café dont 10 juste pour donner la commande devant la machine parce que personne ne répond.. pas fort service à la clientèle le week-end.. sérieux c ordinaire...
Good all around
Did drive thru, so nice to have a friendly voice to hear over the comms here.
Good as usual
(Translated) Congratulations and thank you to the cashier who came to the aid of my 12 year old son who was waiting in line this lunchtime. A suspicious man was sticking very close, but really very close my son who asked him to back up several times without success. Thank you for stepping in, putting my son ahead of others so he can get back to school quickly and clearly asking the man to stand aside. Very grateful parents !!!!! (Original) Félicitations et merci à la caissière qui est venu en aide à mon fils de 12 ans qui attendait en ligne ce midi. Un homme louche collait de très près, mais vraiment très près mon fils qui lui a demandé de reculer à plusieurs reprises sans succès. Merci d’être intervenu en passant mon fils avant d’autres afin qu’il puisse retourner rapidement a l’école et en demandant clairement à l’homme de se tenir à l’écart. Des parents très reconnaissants!!!!!
its a tim's you get what you want.
Always Hot .....lol lol
Coffee good
(Translated) Fast service (Original) Service rapide
Great place
The perfect place for a cup of coffee and a bite
Great coffee and friendly staff
Lady at the order speaker couldn't understand anything we said. Then the chick at the window was dazed and confused.We ordered 2 wraps different wraps with no modifications to them and they messed up both wraps. Got a Bacon breakfast wrap and a farmers wrap with sausage and they some how managed to put the hash brown for the farmers wrap in the bacon breakfast wrap and no hash brown in the farmers wrap.Got out of town on our way before we noticed. I would be checking what you get before you get going anywhere.
It's close during the weekend. The services are so long
Thanks for great breakfast menu
Best Tim Hortons ever. Great staff, friendly and always correct when filling orders. Highly recommended.
Always Tasty.
everytime I get hashbrowns they are stuck to the wrapper it's annoying. you need to figure out some other way to give them to people. my fiance just bought 7 hashbrowns and i cant eat any of them because they are all stuck to the wrapper and each other. waste of money.
They were far and friendly
Good drinks good food.
Always like their coffee
(Translated) Make a lot of mistakes in the commands. I have an error 3/4 of the time. Must often return to correct the order. Slow service even when it's not rush hour ... Home little warm. Compared to the other Jonquière Tim Hortons. (Original) Font beaucoup d'erreurs dans les commandes. J'ai une erreurs 3/4 du temps. Doit souvent retourner pour corriger la commande. Service lent même lorsque ce n'est pas l'heure de pointe... Accueil peu chaleureux. Comparativement au autre Tim Hortons de Jonquière.
Great place and staff are very friendly.
Love paying for food and not receiving it. Watch your orders. Ordered a wrap meal (includes taters) and only got the wrap. No one able to use register to pull up the order. $9+ for a wrap and coffee is quite crazy and the girl working wasn't too thrilled to be working here today.
The location isn't ideal, I can only imagine what it's like to get through the drive thru in the winter. Other than that, it's the standard Tim Hortons we all are familiar with
(Translated) Equal as always across the country (Original) Égal comme toujours partout au pays
Good
Food is good but not the most friendly staff at this location
We pre orsered, went through the drive through and waited, and waited, and then waited some more, they finally order, but only some of it, so we had wait, and wait some more, and just a little longer, and success, however I wouldn't consider this to be food, it was disgusting.
Super busy gas station that serves Tim Hortons coffee. There's a real Tim Hortons a couple of minutes away. Go there if you want Tim Hortons.
Great location
Mickey d's was closed and this Tim's handled the over flow, fast efficiently. Made it to my appointment on time! WTG!!
Typical Tim's. Won't find one that differs.
Had interview well see
Great tims location, i have the best experience here
(Translated) Birn (Original) Birn
(Translated) Good service. Friendly employees. We go there often (Original) Bon service. Employés sympathiques. Nous y allons souvent
Take out
Well what can i say....... It's Tim Hortons love the food &coffee,staff is good
Love the team
it's kewl
Ignorant won't apologize found mop hair in my coffee they didn't even want to replace no remorse.
Because its awesome
(Translated) Very good service (Original) Très bon service
Have stopped here a few times when I'm getting gas, and I think today might have been the last. I was given the most disgusting, soggy bagel from any tim hortons I have ever been to. There was about 1.5 tables spoons of unmelted butter oozing out of the already heavily saturated bagel. This is ontop of regular incorrect orders.
The staff here are superstars. Always nice, remember your order and do a fantastic job. The best. And for how many rowdy customers they deal with in that area, they all deserve raises.
Quick and courteous
Great iced capps, I find this is the best place to get anything icy! The donuts are always fresh to!! Nom nom ????????????
Great coffee
Received horrible service from a particularly rude employee. They ran out of what I had ordered after I had already paid and offered to fix it with something of clearly lesser value. The employee was acted as if this was my fault for some reason and had absolutely no manners. To make matters worse when I got home I realized that my already modified order had been made wrong. Terrible.
Good but their is too many people up here
As always,great service!
This is my first time experience , I never met that kind of customer service I waited in line 35min for my orders and only 3 people was front of me !!! So LAZY Staff!!!! So Lazy staff….. So lazy staff…
Speed is fine, coffee is often unstirred, and food is acceptable.
(Translated) very warm family (Original) familial tres chaleureux
Got one of the best service from a tim hortons here. The staff is incredibly friendly here.
I know!!! No line. A weird lull. Served by 3 -I know!!-very pleasant staff. A fluke?????????????
Slowest service at any tim Horton's I have ever seen
(Translated) Very good service (Original) Très bon service
Enjoyed our BELT and steeped tea.
I should have read the reviews before I went to get a coffee and breakfast. The hashbhash was hard as a rock and cold, the English muffin was like chewing on rubber. I'm from out of town,s s thankfully I never have to experience that again.
The best coffee and doughnuts in Canada
(Translated) Never seen that elsewhere very bad services change personnel every week I even ask if the bosses were competent, certainly not. (Original) Jamais vu ça ailleurs services très mauvais change de personnels toute les semaine j'ai même demander si les patrons étaient compétents ,sûrement pas.
(Translated) I love the iced cappuccino (Original) J'adore le cappuccino glacée
Expect Tim Hortons quality. My only stickler with this location is the pace when compared to other locations particularly from the lower mainland.
The place was a mess.
Great food fast service and good locals that will tell you all about the neighbourhood
This is the worst tims hortons ive ever had the expierance with dealing with...
Never the right order. Work on your staff
(Translated) Excellent, warm atmosphere ???????????? (Original) Excellent, ambiance chaleureuse ????????????
I'm getting more and more disappointed with the service at this location. They don't greet you at drive through, and they have a hard time getting an order correct lately. Unfortunately they are all about speed, but speed isn't going to make a customer happy, isn't going to make them want to return, and it sure doesn't make them want to leave a tip when the customer service is lacking, and the food/drinks aren't made right.
(Translated) Everyday (Original) Tous les jours
Excellent food, reasonable prices.
Good place to escape the cold, DELICIOUS HOT CHOCOLATE, doughnuts are ok, coffee is ok.
Service
2 seperate times the same staff member was very rude on the night shift. Wont be going back if shes workin.
Staff are rude
The lady who takes our order she was in very hurry. We had three order she gived to us 1 coffee only and argument badly
Great staff
(Translated) It's best to make your own sandwich and coffee if you don't have a lot of free time ... Otherwise you'll be late and disappointed !!! Not to mention the cleanliness and salubrity which reflects the service ... (Original) C'est préférable de se faire son propre sandwich et son café si vous n'avez pas énormément de temps libre... Sinon vous serez en retard et décue!!! Sans parler de la propreté et de la salubrité qui son à l'image du service...
I like their apple fritters
Drive thru is a little slow. I never win roll-up the rim. Otherwise pretty good. Staff are friendly and establishment is clean.
Don't like their coffee but the food not bad, service is usually always slow, I guess no one gets paid more to work faster but like everyone else we always go back for more lol
Always a friendly crew. Speedy service as well. My go to Tim's for town.
(Translated) Omitted once the waitress was talking really dumb to customers. The rest of the time always excellent service! (Original) Omis une fois où la serveuse parlait vraiment bête aux clients. Le reste du temps toujours un excellent service !
Dinning room closed again with sign saying staff shortage. But yet you can see at least 10 ppl behind the counter. Driver thru lined up around to the intersection...
Parking lot at this location is very small.. during the summer season it gets very busy here.. staff always seem to be happy..
Usually fast service only make mistakes on the order if there's 10+coffees
Nice and clean. Great staff
Thank you so much for early morning staffs , very kindness and sweet. Let me keep warm .
(Translated) Worse service. I was passing through La Tuque for work and I made a special request because I am celiac. Having no restaurant for breakfast in the morning I simply asked for a timatin without bread. Just the egg, the cheese and the bacon. The girl made a scene telling me I was complicating with attitude. I make this request in another tim and no one whines or makes a scene. Besides, I was really not a rush, I was the only one to order. They really made me look damn good so I went to mcdo and he gave it to me without complaining and being very polite. (Original) Pire service. J’étais de passage à La Tuque pour le travaille et j’ai fait une demande spécial car je suis cœliaque. N’ayant aucun resto pour déjeuner le matin j’ai simplement demander un timatin sans pain . Juste l’oeuf , le fromage et le bacon. La fille a fait une scène me disant setais compliquer avec de l’attitude. Je fait cette demande dans d’autre tim et personne ne chiale ou fait de scène. En plus setais vraiment pas un rush j’étais la seule à commander. Il m’ont vraiment mis en beau maudit alors je suis aller chez mcdo et il me l’on fait sans chialer en étant très polie .
(Translated) Fast service, but items are often missing. For example, the last time I went there were no more Timbits ... which is the main thing in Tim Hortons, too bad (Original) Service rapide, mais il manque souvent des items. Par exemple, la dernière fois que j'y suis allé il n'y avait plus de Timbits... Ce qui est le principal du Tim Hortons, dommage
(Translated) A little lunch ... (Original) Un p'tit lunch...
(Translated) I did not have the right donut (Original) Jai pas eu le bon beigne
(Translated) I find that in Tim Hortons the service and the food are less good than before and I speak in general (Original) Je trouve que dans les Tim Hortons le service et les aliments sont moin bon que avant et je parle en général
What do I need to say? Everyone loves Timmy's lol
(Translated) Always fun to drive in 4 wheel have a coffee (Original) Toujours le fun darêtez en 4 roue prendre un café
I have been looking for places to sit comfortable in Lunenburg and work on my research reports. I found this Tim Horton’s location on my GPS and decided to give it a try. I have been sitting there for about a week now for five to six hour everyday from 9:30- 4:00 pm working on my research project. I have never had any problems here and the service is excellent. The staff are always smiling from morning to afternoon and the environment is very comfortable. They have excellent wireless connection and comfortable booth to sit and work. The staff are always making sure the service is fast and the tables are cleaned when customers leave. It is a great location to sit and focus as you get served with the best coffee and breakfast wraps in town. I think I have finally found my little working corner! - T
Sevice was fine, respectable stafe and customers of covid protocols, overall ????
Worked
Not bad place to get my ice capp when I'm in the area
(Translated) Staff always smiling and welcoming (Original) Personnel toujours souriant et accueillant
A "city" experience always.
Great place
Stopped in this morning for breakfast to go. What a disaster!!! Ordered 4 breakfast sandwiches received 3 in the bag, 2 of the 3 were incorrect. Also tea I ordered was with sugar when I clearly asked for no sugar. Everything I asked for was correct on the receipt. I made the trip back to the store, I hand the bag back to the lady after explaining everything, she ends up adding 1 sandwich to the bag. I get home to find out I have 3 cold sandwiches 1 fresh one and 2 that are still incorrect . Silly me I assumed I was getting a fresh order??? I thought the Tim's in Toronto were bad, this takes the prize for the worst.
Hang out for drunks... customers constantly accosted by intoxicated people... management seems completely unwilling or unable to address the problem as it's been ongoing for years...go somewhere else for coffee....NOT RECOMMENDED!!! 0 STARS
The online order pickup is very fast and convenient. The bathroom is clean.
Great food great service
Sweet place for coffee
(Translated) I took 4 sandwiches to go, to arrive at destination it was missing one !!! (Original) J'ai pris 4 sandwichs à emporter,arriver à destination il en manquait un !!!????
Way better than what we have in the states!
(Translated) Good service (Original) Bon service
It is very clean inside. Nice place to have a breakfast and coffee in Prince Albert.
(Translated) I can not ask for a better next to school and good service very fast. (Original) Je Peux pas demander mieux unTim à côté de l'école et bon service très rapide.
Longest line I've ever seen at a Tim Hortons. Food tastes like every other one, as expected.
Drinks remain the same but the food quality has not gained my delight. Sandwich preparation has changed and not for the better. Meats used are very 'processed'.
(Translated) Another Tim who is closed at night ... (Original) Un autre Tim qui est fermé la nuit...
(Translated) Yummmmmmy (Original) yummmmmmy
Its all good
(Translated) Great (Original) Super
Need to put marking down for rv or truck parking only. Everytime i drive though always cars in the big spots
Gotta get my Tim's. Parking lot needs bigger area.
The service here lately is just terrible. I have gone in and either nobody is in the front or the employees are standing around talking and I have to ask to be served after waiting at least 5 minutes. You place your order and when you get home you have received something completely different. Waiting for your order and only part of it is given to you and you have to ask where the rest of the order is. Trying to pay by debit and you keep pressing the chequing button on the touch screen and nothing is happening. You tell the cashier and all she can say is "I don't know." She says "press 1 for chequing and press 2 for savings. The debit machine doesn't say that on it's screen. How is the customer supposed to know to do that? When you question the cashier about this she stares at you and won't get a manager or someone to help with the situation. Very poor customer service.
Since they remodeled the interior some years ago I go there only when I have to, and even as seldom as I go there it seems the staff has changed!
Perfect for a quick stop
(Translated) Quick service - but the cleaning of the tables and the counter where it has the high chair leaves desired when we iva late at night (Original) Service rapide - mais le netoyage des tables et du comptoir ou il a les chaise haute laisse a désiré quand on iva tard le soir
Fast and nice people
Always good service from friendly staff
They usually make good drinks. Sometimes drive thru gets backed up and slow but the wait is worth it
Great coffee
Disorganized. Waited 15 minutes for order and when we received it, it was someone else's. Had to wait again to have it fixed
Polite staff at this Tim Hortons
drive though is fast
Good coffee
Very kind and courteous staff clean establishment
Probably one of the worst Tim hortons on terms of quality and staff competence. Just terrible. Go to the other one. It's not much better but still better.
Quick and correct
I don't want your drink tray!!!!!
Not as good as expected, bad experience.
Great staff. Terrible coffee and doughnuts
The Usual.
Many times they run out of donuts or soup Service is slow. Could he more smiling and. Less smoking outside by employees.
Great coffee. Nice staff and service is great.
(Translated) Command errors are very common. We must ask them the bill otherwise it is rare that he gives it. (Original) Les erreurs de commande sont très fréquente. On doit leur demander la facture sinon, c'est rare qu'il la donne.
Quick. Always have what I'm hungry for. Great new owners. Very polite.
(Translated) I love their coffee (Original) J adore leur café
Slow service and often out of donuts :(
A pretty standard Tim Hortons.
Tea was nice and hot. Friendly staff.
Meal type
Great owners and staff
Not being fluent in the local language of French, the staff were very helpful, friendly and had our order correct
I went to this Tim Hortons store got a coffee and Salted Carmel Cold Drink,,the person at the window was not able to understand English and tried to give me a Ice-Cap Coffee which I did not order and he insisted that I did ???? I used the Tim's App on my phone but he insisted doing it his way ....Meanwhile there was another Tim's employee in the background raising her voice saying ; Can't he make up his mind ? ; referring to me ...To be honest I'm disappointed with the service and attitudes. I will NOT go back to this store again..People if your reading my comment DO NOT GO TO THIS STORE , GO TO MACDONALD'S ACROSS THE STREET AND BUY YOUR COFFEE THERE OR GO TO THE OTHER SIDE OF TOWN WHERE THERE IS OTHER TIM HORTONS STORES. 5 THUMBS DOWN ????????????????????
Good coffee and breakfast
I went inside and stood there for 10 minutes. Nobody served me. So I went through the drive through and nobody answered me. One of the employees also made a comment about my weight. Unreal
Bad experience. Staff was not friendly and didn't even bother to say hi or thanks. My beyond burger was beyond disappointing: cold bun and patty. Several tables were dirty with leftovers still on em. Restroom not good. Definitely below 1st world standards.
It's Tim Horton off Marshall.....great experience for me
(Translated) Fast service (Original) Service rapide
I ordered a bagel with butter this morning. When I opened it, my bagel was sitting in a puddle of gross yellow butter.
It seems every time I end up going to this Tim Hirtons I have to get my coffee fixed. Twice I had to go back to get my coffee fixed. It's a constant thing and it's quite frustrating
(Translated) Good service and fast. (Original) Bon service et rapide.
Ordered an ice coffee and it wasn't stirred. All the syrup was at the bottom. No big deal. I return it and kindly ask for it to be stirred or for a new one. She says "I'll give you stir sticks so you can stir it". I just want a properly made drink... I'm a pretty easy customer. Update... Months later, still getting improperly made drinks. Unsitirred half the time. Not filled up... Like come on. So polite though, please just make the drinks proper =)
Always good coffee and tea fresh donuts everyday . But one pet peeve . Can you keep the washroom cleaner
I have Tim's coffee every morning love it
All ways good
The service was quick and the food was good.
I make this trip Vancouver to Calgary allways I stop on this place fast serving and thry treats you with high respect. Thank you for your hard work
Busy busy busy. Good staff though
Great Coffee and Breakfast
Always fresh ????
(Translated) really not satisfied you order and after he comes to tell you there is more and more he is always wrong in the order does not even give you the bargain and the presentation is still empty ???? not ford it's just 5:15 pm no more (Original) vraiment pas satisfaite tu commande et apres il vienne te dire il en na plus et en plus il se trompe toujour dans la commande te donne meme pas la bonne affaire et les présentoire son toujour vide ????pas ford on nest juste 17 h 15 ouff plus rien
Good coffee. Get your nhl collectors hockey stick.
Got our order wrong twice but the food was good.
(Translated) It's just okay (Original) C est juste correct
One of your workers literally took my payment card, tapped it on the machine, and returned my card to me. I explained that only I tap my card, and nobody else is authorized to use it and I just wanted the worker to know to never do that to someone else. The worker in turn gave me a lecture about why he did what he did. I don’t care why he did what he did, I don’t want someone else using my card. Employees need to be trained these things, they don’t come pre-programmed.
Nice fast survive every time we pass through the town we make a pit stop
it's nice and all the workers during the afternoon are chill and CALEB Y U SAY NO TO DYLANS ICED CAPP!!!
Very friendly staff! But not a full service Tim's! Does not have breakfast sandwiches etc.
My favourite Timmie's in all of Canada. They really make you feel special here at the Tim Hortons in swan River.
Service
Coffee was good, but, the chicken in the new Crispy chicken sandwich was not properly cooked. Crisp on the top, but raw inside.
Good
Fast friendly staff
Friendly service
Its 10:13 am. Not to sure why the digital menu boards are offering lunch when the young man at the speaker says they don't offer lunch until 11. Coffee was decent
(Translated) Bad service and always errors in the orders! To understand nothing ...! Always check if you have received what you requested! (Original) Service pourri et toujours des erreurs dans les commandes! À n'y rien comprendre...! Vérifiez toujours si vous avez bien reçu ce que vous avez demandé!
(Translated) Incomplete order, employee looked completely lost I understand the poster; urgently needed staff. But start by properly training the employees you have .... (Original) Commande incomplète, employé avait l'air complètement perdu.je comprends l'affiche ;urgent besoin de personel. Mais commencer par former adéquatement les employés que vous avez....
Very good customer service here ????
Good staff, great quality for price
What kind of coffee shop runs out of cream? Seriously. Edit. Even worse? A coffee shop that runs out of coffee. They had no coffee. ha ha. "We have decaf coffee and green tea." Nope. That will not do. You guys need to revise your supply chain schedule, or fire your supplier.
Good coffee place
Friendy
Never again will i stop there worst servers that i ever had and ignorant people
(Translated) Best coffee in town (Original) Meilleur café en ville
It's nice service could be a little better
Meal type
The slowest Tim's I've ever been too
Ok
local favorite great place to meet up with friends and family covid-19 protocol is in place
It's a Timmy's
Ice coffee was very well made chicken sandwich was good as well
Busy busy busy, they are working hard to get the orders threw and doing a reasonable job at it. But I must say it would be nice to see the cashier stop running so many through the till well. You have an entire lobby of people waiting for orders. Help catch up the orders be for processing more!!!
Delicious as always
Great sandwiches and pastries!
Good
(Translated) mium (Original) Mium
(Translated) Very well served despite the wait for the car service, bravo to the team (Original) Très bien servie malgré l'attente au service a l'auto,bravo a l'équipe
Love this tims
We just had iced vanilla coffee and a cold brew. Again and again...amazing coffee!
(Translated) Fast service. Recent construction therefore very clean! (Original) Service rapide. Construction récente donc très propre!
(Translated) A tim like any other (Original) Un tim comme un autre
Had to give my order 4 times to 2 different people and they still screwed it up, and I didn’t have the time to wait 10min for them to make another sandwich. Not to mention they screwed up two orders directly before mine. Never again at this location.
One of my favs Timmys! The Staff is A-1, ALWAYS friendly and pleasant.
Great service, friendly staff and amazing beverage. Will go again
(Translated) Perfect for a coffee on the road (Original) Parfait pour un café sur la route
This place can not get a order right no matter what language you speak!!!
Got the order right even if I understaffed It was fast
They got our order correct. Friendly staff, public washrooms are clean. Nice atmosphere.
(Translated) Good (Original) Bien
Fast
(Translated) Very long service lack of experience surely not able to do 3 command in a row without being mistaken, good luck (Original) Très long service manque d'expérience surement pas capable de faire 3 commande de suite sans se trompé , bonne chance
Better service the last couple weeks
Quality service
Faster than McDonald's if you're a 'don't talk to me until I get my morning coffee person' like me. Busy at times, small parking lot so take the drive thru if you can. Friendly staff.
Awsome food and staff
Service
If you're worried about covid-19 this is not the place to go. There is no hand sanitizer supplied. Cashier area is never wiped down between customers. Tables are never disinfected or even washed between customers. They do not enforce social distancing. Seems they're more interested in turning a profit than they are about your health
It's okay, however in my opinion the Tim Hortons on Lakeshore is better. I have had issues with my orders a few times.
Service in usually fast, but order mix-ups happen way too often, order a xl tea, it's either coffee or tea and coffee mix, lately has been getting the wrong size and I live 45 km away, doughnuts are good tho
Although staff is always friendly, order is wrong too often, and if I wanted 2/3 of a latte, I'd order that. Only went because of gift card, I'm done.
My mom waited in line for a while to get my Pumpkin Spice Ice Capp, Creamy Chocolate Chill and two Strawberry Dream Donuts for us both. I scrolled around my phone and enjoyed my drink and donut when she finally sat down. I loved the middle of the dream donut. Super sweet and strawberry flavored icing. I'm not a huge, or much at all, of a coffee drinker, and the ice Capp was a bit too much coffee tasting. But the pumpkin spice came through as well.
Great coffee
It's Tim Hortons. You know what your getting. It's ok.
Bad staff poor customer service slow wait times, drive through is more important than the 30 people they have waiting in line in the store, almost everytime I'm at that specific timmies I get some part of my order wrong officially sick of it.
The customers here are very helpful. Found a mixed drink recommend by one that tasted like a popsicle the red,white & blue one.
Love there dark roast coffee, I've always been a fan of it. There farmers wrap is very good as well. If you haven't tried it yet go for it. Tim's is always a great place for a pit stop no matter where your at.
Good friendly service
Horrible food nasty customer service.
Decent place to get coffee and a snack. Easier to drive and park than other locations in Iqaluit.
Same old Coffee & Doughnuts
Service
Horrible. They took my order, said it over to me again 2x. When I pulled up to the window I waited 5mins befor them coming to the window. They had half of my order. It was wrong. We had to explain 3 times what I was still missing. They gave …
This location is a perfect example of why some people should not own a franchise. Horrible management of this location. I feel bad for the staff.
Customer service is always 10/10 but they are possibly the slowest timmies ever. If there's more than 7 people in the drive thru line (other than morning rush hour) be prepared to wait a half hour. Writing this in hopes that management will work on it.
(Translated) I did not get my order as requested, items were missing, 2 invoices, received one invoice, breakfast, light ,,,,,,,, (Original) Je n'ai pas eu ma commande comme demandé, manquait des items, 2 factures, reçu une factures, petit déjeuner, léger,,,,,,,,
Cafe is good
Love it
I got exactly what I ordered and good coffee. My only concern is ,they do not have any where to but garbage out side, and I think there should be at least one garbage ben out side near the door.
(Translated) Because we are good (Original) Parce qu'on est bien
The slowest unfriendliest Tim's I've hit in a long time. I get that it's small but 15min for a drive thru is too long.
Terrible customer service. There is a long wait to even get your order taken as the team members talk in groups rather than doing their job. Even when your order is taken, it takes for example 10 minutes to get a coffee and donut.
Sizeable RV lot in the back with 24 hour parking. Thank you so much for giving us a place to sleep on the road to break up a long trip. Bathrooms were messy and service average, but appreciate the overnight parking.
Always gets my order right
Very clean and friendly place. Best thing to get is the crispy chicken sandwich!
Excellent service at the one in Howie Center the girls are amazing. Love going in there. My hubby goes in for me and they always maje him leave with smile
(Translated) The service is very slow. The restaurant is dirty. I am disappointed. (Original) Le service est très lent . Le resto est sale. Je sui déçu.
(Translated) Rotten service (Original) Service pourri
Except for the new eggs everything was good.
Service was good , the wait was a little long
I've never gotten better service. Best place ever. It's amazing what eight shots of espresso do to you
Very fast and efficient
Stale bun with my chili. Asked for a fresh one, they gave me another stale one.
Slow service.
Always friendly sometimes slow service
Always the great service and smile, I always get my 2 Large Coffee Everyday made the way I want always.. sorry my Grammer is bad.
It was a dark and stormy night,...no wait that's pzzaville, It was about 5:00 am and I was heading south from Parry sound to detroit and decided at the last second to get a coffee...well I overshot the restaurant and turned around in the coffee joint near the canadian tire and returned up bowes street. AS I drove up to the left turn part and just as I was making my turn a small to medium sized black bear crossed the road from north to south , from the walmart maybe? Just west of the tim hortons. I ordered a decaf with 1 cream and told the window person (drive thru) that they might want to warn anyone heading west on foot.. apparently that one bear was visiting the day before too. So if you're up early for a coffee or out wandering about parry sound ....look out for the bear claws cuz the one's at Timmy's are REAL at least the one by the Walmart.
(Translated) First time in my life that I see a Tim Horton closed in the morning and evening. The opening hours are ridiculous. (Original) Première fois de ma vie que je vois un Tim Horton fermé le matin et le soir. Les heures d'ouverture sont ridicules.
Iroquois Falls Tim Hortons is the dirtiest restaurant I've ever been in. Good thing service was good.
The Manager has no clue on how to run a coffee shop ...none ..nil ..zilch..notta
(Translated) there were employees in training when i passed and the service was average but the employees very polite (Original) il y avait des employés en formation quand je suis passé et le service était moyen mais les employés très polies
Efficient and clean.
Sign said closed for cleaning. But closed until 5 am. But they allowed me to walk up to the drive-thru
Pleasent staff
I love the coffee
best tim hortons ever
This place has very slow service for walk ins
Drive thru can be slow. Had to ask a second time what my order was. Some other customers order way too much for a drove thru order which causes the line up on the road. Management closed dining room after 6pm until 6am making drive thru even slower, when busy it goes out unto the road.
Quick and usually friendly service!
Meal type
this time Hortons is a little slow compared to others
Super
Lines too long and they didn't even include a napkin in the bag with my sandwich
Friendly service for affordable coffee & snacks. But service could have been more efficient & faster, as there were many customers ahead of & behind me -- yet only 1 male server at 1 window. Definitely, service from more than 1 window needs to be available when 5 or more customers are already in line!
Toasted my bagel with the panini grill.
This location has some really great staff ... 3 ppl there really stand out matt Jacob and Nadine as they are extremely friendly and always smile and make my day when I go through the drive thought this is a location I go to regularly and I will continue to :)
cofe
Meh its tims
No Wi-Fi
CAFFEINE
Amazing staff
Never a bad experience at Tim Horton's
This Tim Hortons offers Soy as an option but it is a busy store so be prepared
Can i have a hot cup of water
Nothing wrong with it. I just don't like Tim Hortons.
how can coffee be wrong...lol
Why is it so hard to get the order correct? Frustrated with not getting what I ordered every time I go there thinking it will be different!
Very friendly service. Walk-in service was a bit slow but it was early morning. I'm pretty likely to be back.
Awesome friendly staff
Its ok sometimes very busy
It's a consistant 5 stars a Timmy's... service at the Kenora east store.. just east of Walmart is fast a friendly..the coffee is a Canadian standard.. and my wife's green tea was ..she said.. great and hot as well.. I had a cinnamon bun which was Okay bit not great..there are certainly better but the while deal. Service..food..and quiet place to chat gets the score up to a 5
I went to Wendy's. ..soo any ways the older teller was very pleasant
Good place. Wish the parking lot was in better condition , then it would be a 4 star. Food taste good and the donuts are fresh.
(Translated) Not bad (Original) Pas mal
Tim bits are the life saviours.
Coffee from store to store taste different
Ordered a beyond meat burger and got bacon in it Unbelievable!!
Clean & friendly
You meet friends it is not expensive i really enjoyed with coffee and bagel.
It TIMMY'S!!!!
Wow absoulutly cozy Great coffee
Great coffee, muffins, and food. Staff are friendly and fast.
People are very nice n happy staff
Burnt Begal
The drive thru service is terrible my coffee wasnt right how do u f up a triple triple and I didnt get the 6 donuts I orders instead they wasted my time and handed me whatever they choice and this is not the first time
Someone went way overboard with the condiments on my burger and didn't seem to care that they got it all over the outside of the bag as well. My ice coffee also tasted extremely watered down from the moment I got it. Would have been one star but at least they were quick getting everyone through the drive thru.
Belle service!
Haven't had a bad tea here yet !
Very busy as to be expected. No place to park a big truck.
One of the fastest drive thrus in Pictou County
Nothing available anything except coffee, whenever you go after 8 pm
I would give them Zero stars if I could. The customer service is atrocious! Wil not be going back, I would go literally anywhere else for coffee.
Brill
I asked for honey in my tea and they said they can't put it in because it takes too long. I stated that I've never been to a tim Hortons that wasn't able to add honey to me tea and they said they can putone in (I asked for two ) and leave the other pack on the side. Sheer laziness if you ask me. There was only one person behind me and even then it's not acceptable.
Nothing too special at any given location since there are so many of them in town
Staff were abrupt / short with most customers but what do I know, maybe there was a reason. The shop was in relative disarray and unclean.
Service
Cant go wrong with a canadian staple in the coffee industry ????????????????
Old guy tells me drive thru only when I walk in Other employee says Ill take your order. What kind of game are you guys playing ? These guys play favorites in Kenora
Here visiting from out of town , drive thru was a bit slow but order was perfect.
Coffee is mediocre, and the "artisan" sandwich is made with American style processed cheese. Still, a great place to socialize.
I didn't get a chance to go inside but the drive thru was a bit disorganized and busy. But the staff were friendly.
coffee is always different
Standard Timmy's but the service on this particular day was subpar.
Always had friendly courteous staff and good food etc for a Timmies. I don't think I've ever had a complaint about this place and I always stop by when I'm headed out of town since growing up in the area originally.
(Translated) Encourages students and good team spirit (Original) Encourage les étudiant et bonne esprit d'équipe
Too long of a wait. To cars in front of me and I still waited 18 min.
(Translated) The food is generally good and then we get it quickly, I spend almost every night before my night shifts, but I can not give a better rating after a bad experience of some time ago. The employee on duty simply refused to serve my fiance visiting Europe and not speaking French (but indeed a good Englishman) under the idea that he "should return from where he comes if he does not do not want to speak our language. " (Original) La nourriture est généralement bonne et puis on la reçoit rapidement, j'y passais presque tout les soirs avant mes quarts de nuit, mais je ne peux pas donner une meilleure note suite à une mauvaise expérience d'il y a quelques temps. L'employé en service à tout bonnement refusé de servir mon fiancé visitant d'Europe et ne parlant pas Français (mais bel et bien un bon Anglais) sous l'idée qu'il "devrait retourner d'où il vient s'il ne veut pas parler notre langue."
Worst Tim’s in town. They need to be able to understand English if they expect to get orders right. I won’t be going back.
This place is open 24 7 but there's drug ppl hookers and etc they have a gaurd at nite welfare spot
Great staff and good coffee!
Good food!
Good food.
I love my double doubles
You can’t get a proper coffee at this Timz. Taste ???? packaging ????
Nice and fast. Always
Hit and miss. Sometimes they ignore that you’re the only one at the till, sometimes a very nice lady does rounds collecting dishes.
Lighting on and drive through signs turned on would tell me that the store is open. So I waited at the speaker box and dead silence at 5:45 am. Then a voice yells to me...'we're not open til 6'.
3 times in a row that I've come to this location, and 3 times in a row they screwed my order. This last time really got to me, and no one would respond to me. They were all more interested about gossiping about a lady who came in before me. There aren't even any men on staff today.
Great place for good coffee, bite to eat; with a very relaxing atmosphere where you can can sit and enjoy your coffee or meal next to a beautiful fireplaces or next to a window as u check your email or Facebook with their free Wi-Fi
Good place
Take out
(Translated) This always long, it does not make sense, pi it is always missing donuts, bagels! Full of bs that filled the tables pi that finished their cafe vla 3h. Service in addition, zero smile! (Original) Ce toujours long, ca na aucun sens, pi il manque toujours des beignes, bagels! Plein de bs qui rempli les tables pi que yont fini leur cafe vla 3h. Service de marde en plus, zero sourire !
Clean and efficient, but usually busy!
Would have given 5 stars but i like my coffee without sugar, and I frequently get the wrong order...usually with lots of sugar. So I end up being the only one without a drinkable coffee.
Drive through
Have everything fresh available
Worst food ever in kitimat
In all the years I've been taking my vehicles to get repaired I've never been offered a curtasy vehicle until today when I brought my vehicle to Ok tires. Very curtious , great staff great service. There's a reason the company I work for take their vehicles there
Fastest cup of coffee in the north
(Translated) He's a Tim. (Original) C'est un Tim.
(Translated) Great coffee (Original) Super café
chae tea latte was pretty good
Ordered a green salad, driven away & on the highway, opened it up, the portion is small & without cucumbers, can't bother to turn around, service is friendly & good from the elderly lady, she was very nice, she deserves 5 stars, the person prepared my green salad, NO STAR. Rated 4 stars for the orderly nice lady .
(Translated) It's very small but they do the job! (Original) C'est très petit mais ils font la job!
Standard but friendlier than normal Timmie's.
(Translated) Really really a disgrace !!!!!! I went to lunch on Sunday morning before leaving for three rivers and guess what kind of lunch I had ....... Very very disappointing !!!!! I ask for a sandwich Tim morning on English muffin, with sausage ........ no egg, but with an addition of bacon, with potato and coffee ........... I got an English muffin with bacon bits inside .......... no cheese, no sausage, no potatoes, and no more coffee ....... ...... grrrrrrrr my chum returns my sandwich ...... she comes back with a sausage, but they have to remove the few crumbs of bacon !!!!!! ????????????????????????????alors! !!!!!! (Original) Vraiment vraiment un déshonneur !!!!!! Je suis allée déjeuner dimanche matin avant de partir pour trois rivières et devinez quel genre de déjeuner j ai eu....... Très très décevant !!!!! J ai demander un sandwich Tim matin sur muffin anglais , avec saucisse........pas d'œuf , mais avec un ajout de bacon, avec la patate et le café ............j ai reçu un muffin anglais avec des miettes de bacon à l intérieur..........pas de fromage , pas de saucisse , pas de patates , et en plus pas de café.............grrrrrrrr mon tchum retourne ma sandwich......elle revient avec une saucisse , mais ils ont enlever les quelques miettes de bacon !!!!!!????????????????????????????alors voilà!!!!!!!!
It is what it is. Dining here is a road trip tradition.
Food is delicious an filling
It's Tim Hortons! Ok, it's not the best coffee, but it is still a favorite. I really like the breakfast wraps. I usually get one of those and a coffee. The kids still enjoy timbits when we go. A few strange menu items have appeared in recent years. I find the food products, donuts, etc., have been steadily declining in quality. Nothing is fresh anymore, just reheated. Coffee, breakfast wraps, timbits. These are great.
(Translated) Very bad service, not the good order in the bag, really bad! (Original) Tres mauvais service, pas la bonne commande dans le sac, vraiment nul!
Try to help out people if they need assistance..
I went to this location twice in one day and both times they screwed up my order. I will not be back!
Good atmosphere. Fast friendly service
Slow , didn't have all ingredients on hand for order
Coffee always good pastries before six pm.. Iffy your food is old.. ie doughnuts
Always a long wait and twice they have taken my money and also used my reward for free coffee on the new rewards card
Coffee
(Translated) Good service (Original) Bon service
Good service, not too busy
good service
Service
Take out
(Translated) Service pretty good (Original) Service assez bien
Seems like more of a hurry to rush to the next person than it is to get your order right the first time.... or oud you order something that should be hot like bagel or breaky sammich, it's cold and not put together properly.
Its Tim's, you know what you're getting, well most of the time. This particular one has pretty constant coffee though.
nice Tims
Love Tim's coffee. Always treated with respect at the Drive-thru! Thank you
Best tasting cafe mocha of any Tim Horton's l have ever had@
Clean and friendly and precise with my order.
Not a full selection of Tim Hortons coffee goods, however, Tim's coffee when you need it passing through :)
Slow Charlie Brown's
The supervisor was stressed. The new staff didn't give out receipts to give order numbers to customers. Then they didn't announce what was in the food bags so people didn't know what was in the bag. I asked for steeped tea and it is all too weak and therefore gross.
Always busy but staff work hard to make it right, every time.
They never remember to put in my hash brown, but they always charge me for it!
Fast hot service
Very good
Was just like every other Tim Hortons. Yummy!
Very clean, great fast service
(Translated) Fast services (Original) Services rapide
(Translated) Bad clean, tables and unkept floor between guests. Slow service inside. Priority to the car only. (Original) Mal propre, tables et plancher non entretenu entre les clients. Service lent à l'intérieur. Priorité au voiture seulement.
Every Tom Hortons is great. And this one particularly was very good because in Alberta we found many Tim Hortons with burnt coffee, but this one was great. No long line, by a fast station, which is always a plus. If you are passing by and need a coffee, this Timmy is recommended.
Not impressed, got my iced cappuccino handed to me with coffee dripping all down the sides of the cup. Grilled cheese wasn’t melted.
(Translated) Like all tim ...... (Original) Comme tous les tim......
Fast service
Very rude customer service reps, food was bad also.
Take out
Quick service
Great place, great staff!
Was perfect,fast & kind!! Ordered a full breakfast for 3 of us...got it no time & super warm & tasty to our delight!! Always good quality food!!
Nice hot coffee to start the day.
(Translated) The food is not always fresh and a lot of mistakes in the orders. (Original) La nourriture n'est pas toujours fraîche et beaucoup d'erreur dans les commandes.
Nothing out of ordinary. Love the seating by the fireplace. But always crowded.
Cool hockey sticks for handles, the loonie in the floor is nice but I gotta ask is it THE loonie from center ice??
Very clean, fast service pleasant staff always helpful and happy. No matter what time of day. Thank you Tims ! Always great coffee.
Takes 20 minutes to get a coffee.
Love it
Slowest Tim Hortons in Canada, I'm sure of it.
Great staff and convenient location with parking and drive through.
Timmies is the best. This is my shifts over early morning timmies stop. Young lady always calls me sweetie. Makes my day :) thanks staff!!!
So slow, rude staff
Small parking lot. Do yourself a favour and go somewhere else when school is in season and don't go around lunch hour... or prepare for long lines and quality time with about 50 high school kids.
Great coffee
Just like most Tim Hortons, poor customer service. I come in during a rush they have plenty of staff on duty, but there slow to fill orders. There should be at least four food prep people working during rush in stead of expecting two people to handle it. I waited almost 10 mins for my sandwich.
It's Timmies
I love Tim Hortons! The donuts they make are amazing!
3 minute wait for fresh tea at 3 am. Very good.
Good service, Good wait times (including drive-thru).
I’ve stopped going to this Tim’s because they are simply so terrible. It’s the most accessible coffee shop on my route to work, and out of the 20+ I went through drive through over the last year, I had a pleasant person on the other end ONCE. I’ve had drinks and food messed up several times, and impatient and rude employees at the drive through window.
Service was cold unfriendly but fast. Food and coffee typical of any tim hortons. The cashier decided to put my change on the counter even though my outstretched hand was available which is really annoying trying to pry coins off a flat surface with no fingernails. Then the woman making my coffee completely ignored me when i said thank you have a nice day. Customer service sub par.
Not my favorite Tim Hortons ever. Don't even bother asking for your bagel Toasted, or even double Toasted, all you end up with is a cold bagel that hasn't even touched a toaster.
(Translated) I love this place (Original) J'adore cette endroit
Super friendly staff and great coffee are reasons to go there every morning.
Awesome
Nice staff
Friendliest staff anywhere. Good food, good price.
Its amazeballs!
It's a coffee when you need one.
Delivery took 22 days from Nunavut to Ontario but the food was still hot. 8/10 would order take out again
Coffee is my life lol
Some have friendly staff and some don't
Very good place.
Due to the pandemic it seems to have made tim Hortons less busy and more accessible for walk ins...customer service is fair and quick as well as the drive-thru...
(Translated) It's a cafe (Original) C'est un café
Boffff
Gold food
Clean, friendly staff. Very quick service
Perth Ontario's Tim hortons need to realize that some people are not on a day schedule. And that they should Atleast keep one location open even it is just druve thru. How are truck drivers suppose to get their coffees let along the opp across the street.
I was happy however couldn't get mine points as the wasn't working so I lose. Not right .
One of the cleanest Tim’s I’ve visited in Canada
I didn't like the steak and cheese panini, because it had mayonnaise. The grilled cheese is good though.
The app does not update availability to store. Ordered 6 donuts and when we go to get them the 2 $1.30 donuts weren't available and replaced with the 99 cent ones. Also their 'special' pulled pork sandwich wasn't available during lunch time. Waste of our time and literally charged us more for the donuts. I can't get mad at the staff bc they aren't the ones controlling the app or food consistently but the one time I go out of my way to get a donut it was just a waste of time and money.
Most Timmies are great. Service can be slow and muddled at the cafe in the mall in Bridgewater.
(Translated) The donuts the muffins are very good it's worth tasting it I recommend it (Original) Les beignes les muffins sont très bons ça vaut la peine d y goûter je vous le conseille
Friendly staff
Good coffee
Mmmmmm.....
Slow service. I waited 15 minutes for my bagel and I was the only person in the store.
(Translated) Really slow service (Original) Service vraiment lent
Clean store, Coffee was not great . Nor were the donuts. We had a sandwich which was quite tasty
(Translated) Jaddor my coffee matial (Original) Jaddor mon café matial
Same old Timmie's
(Translated) slow service (Original) service lent
Dirty
I just stoped there fri jan 29th 2021 ordered a M coffee 2 milk 1 sweetner got out of town it was black not happy
Slowest drive thru I have ever been through
Really tiny building, but good food.
Small sandwich for a big price. They do have the "fast" part of "fast food" under control. Maybe I'm dating myself, but fast food used to be inexpensive...
I got the hot chocolate I won.
Friendly but slow
(Translated) On the map coming from Route 500, it shows left towards Goose Bay. In fact, turn right towards Happy Valley. It's pretty much the Tim Hortons not very far left before Churchill St. (Original) Sur la map en arrivant de la route 500, il indique à gauche vers Goose Bay. En realité, il faut tourner à droite vers Happy Valley. Il est plutot la le Tim Hortons pas très loin à gauche avant Churchill St.
Probably the busiest Tim's in town for both the drive-thru and in-store business as it's the closest to the downtown core. The parking lot and the ridiculous drive-thru configuration isn't capable of handling the volume of customers it was built to serve. It really needs to be replaced by a bigger and better store in one of the neighboring vacant lots across the street. One positive thing is that my DBL-DBL almost always tastes "right" compared to the game of coffee roulette I've sadly become accustomed to playing at most other locations.
(Translated) Very good coffee, especially the dark ones (Original) Très bon café , surtout le foncés
It is a normal Tim Hortons, nothing special, staff seemed good enough. Can be very busy in the summer months.
Maple French Toast Bagels
Have had a few mistakes but they always make up for it with free coupons which you get that allows you for a free coffee. Other than that they are pretty good. A few watery cappuccinos but nothing to really complain about.
Won a free donut on the roll up the rim to win
This location makes the best breakfast sandwiches and their coffee is from filtered water. You can really taste the difference !!
Good food, fast service
Too slow, coffee is so bland
Girls and gentleman wonderful????
This Tim Horton's on highway 7 (near Highway 15) is open inside dining, drive through and restrooms for everyone wearing mask under covid-19 situation. It's clean and safe and Wifi is strong and quick. Love it.
Can't go wrong at Tim's
A Canadian really shouldn't have any words for this, except Cultured necessity!
Take out
(Translated) Trô on no service (Original) Trô l'on pas de service
Very slow service, poor coffee
Great place if you're Indigenous and want hair in your food. I asked for a medium black coffee but found a few pieces of hair in it. Not just hair from someone's head but what also appeared to be an eye lash bent in half, almost as if someone intentionally ripped it off. I felt hair and was able to pull them off my tounge after each sip. Tim Hortons restaurant's usually pours the coffee in front of you but not in this one. This one goes to the back before pouring it so you can't see what they're doing even though there were coffee pots in front of the store that they were pouring for non-indigenous customers. A black coffee taking more than a minute to bring out? That seems really suspicious.
Not enough cup fill out. I ordered medium and both cup fill like half cup and test was not good.
Local friendly people
Fresh pastries and coffee (french vanilla) Clean lobby & tables Kind staff Recommended Tim. (22/08/2018 around 6pm)
Every town needs a Timmies! The local Timmy Hoo's contributes more to the local economy than just getting everyone jacked on dark roast coffee, it is also an excellent employer for high school kids & young adults. The free WiFi isn't bad either :)
Good coffee
Good coffee
You got rid of Chicken Salad which ruined my experience ????
(Translated) If you are not in a hurry you can go (Original) Si tu es pas pressé tu peux y aller
If ya want dissapointment and zero garbage cans this is your place
Went into the Tim Horton's on Mill Street to grab some donuts. The donuts on display though were covered with flies. The worker noticed them but didn't seem bothered. Seems pretty dirty.
To many smokers out side on peters street. And other Traffic.
(Translated) Clean, great location on the 138, good service, fast. (Original) Propre, très bien situé sur la 138, bon service, rapide.
When you ask for bacon on your bagel, you get exactly 1 piece of bacon lmao.
(Translated) Good overall (Original) Bien dans l'ensemble
Best coffee known tomand
Horrible experience, night staff were ignorant. Specially Karen the “team member”. Not impressed whatsoever. They should be happy that they had customers at 12:30 am.
(Translated) No service to the car (Original) Pas de service a l'auto
(Translated) Will have to stay open all night lack of personal and its not always friendly my my place prefer (Original) Devrai rester ouvert toute les nuit manque de personnelles et son pas toujours sympathique mes ses ma place préférer
Fast Service
Thank you charlie for paying for my sextuplet cream and one fourth sugar espresso.
It's ok
Always get my order right, like the friendly/prompt staff. Enjoy the baked goods as well as fresh coffees
This place is going down hill, they have a two lane drive thru but i get the staff can't handle it, and lately the are mixing up ever order
Adam is an extremely kind cashier who totally made my day :) thanks for making everyone in the store smile
(Translated) don't always get what you ask for !! c flat I know c. PETIT, La Tuque BUT REACT (Original) n'ont pas toujours ce qu'on demande!!c plate Je sais que c. PETIT, La Tuque MAIS REAGISSEZ
I ordered tim bits and this is what they gave me .. they were wet and soggy ... this tim hortons does’nt have food quality at all ...
Staff is great and coffee is made right.
Worst tim hortons I've ever been to. I have been working in PA for a few months and I go to this tim hortons every single morning. And I order the exact same thing every single day. And every day its wrong. Absolutely unreal.
(Translated) Perfect for me!! (Original) Parfait pour moi!!
I am now banning all Tim Hortons because of how they treat their employees.
Yum
Always go to Timmies at all cost
(Translated) Bad service, already the cappuccino machine in maintenance at dinner time is not strong, so I ask for a 4 cream / 5 sugar tea and I get it black (Original) Mauvais service, déjà la machine de cappucino en maintenance à l'heure du dîner c'est pas fort, alors je demande un thé 4 crème/5 sucres et je le reçois noir
Good
(Translated) I take my hat off to you, it's the lower paid employees who are forced to work in the public sector. Good luck (Original) je vous léve mon chapeau, c'est les employés moins bien payés qui sont obligés de travailler dans le public. Bon courage
I dont love the awkwardly long drive thru. Totally worth it though.
Open 24 hours. Use the Tim Hortons App and pre order. Will be available when you arrive.
(Translated) buttholes errwhere (Original) buttholes errwhere
(Translated) It's a tim horton like any other (Original) Cest un tim horton comme tout les autre
My wife paid for my ice cap .I was in a car behind her and unaware that she had .but when I got to the window not only did I not get the ice cap she had paid for they did not have my order ready for me and seemed to be unaware of what I had ordered .Actually made me wait while they made another one and made me feel it was my mistake! !!!
Not the fastest service and the food isn't that great
Don't normally go to this location, have to say the lady who took my order was very kind as well as most of the other workers there, but the girl who made my drinks was snobby and rude, paid 20 dollars for cold drinks that were not even made properly and when she handed me the drinks she gave me a nasty look even though I said thankyou.
Very impressed with the cleanliness of this location. We usually don't like stopping at Tim Hortons as they are generally not very clean. This location really surprised us!
I love the Tim Hortons on Cassell street better their all downtown earth...
Quick service and quiet atmosphere
its a timmies its awesome!
Really good people behind the counter. Very good customer service.
Same as usual but better service
(Translated) Ok for meetings (Original) Ok pour des rencontres
Extremely long wait just to get 2 drinks
Great Coffee
For a place that sells coffee the staff sure are slow and zombie like
(Translated) Good fast and efficient service (Original) Bon service rapide et efficace
It was ok
(Translated) So far this is the worst BLT I have eaten ... really badly prepared everything was in the center of my pita bread ..... 4 bacon all overcoat the other no attention to detail ... to avoid .. never again in this place. (Original) Jusqu a present c le pire BLT que j ai mangé...vraiment .mal préparé tout etais au centre de mon pain pita.....4 bacon tous un pardessus l autre .aucune attention au détail...a éviter..jamais plus à cette endroit..
(Translated) Good enthusiastic service (Original) Bon service enthousiaste
Thanks for the XL plastic plastic. You should buy me breakfast, caught whatever this is in the mouth at 630 am.
Nice people.
Love the coffee *edit: still great coffee and staff
Friendly staff and very quick.
The service is very slow and nothing like a Tim Hortons should be. I had to wait over five minutes for my coffee, which is all I ordered, just to get a warm coffee that had a layer of grounds at the bottom. They had to put out two food orders before being able to get my coffee which I think is foolish. I will not be going back to this location.
Ok
Awesome, when they get your order right.
It's Tim Hortons
(Translated) In spite of my chaotic English he strove to understand me (Original) Malgrés mon anglais chaotique il s'efforçait pour me comprendre
Horrible service every time I go. Doesn't matter if it's in store or drive Thur.
Honestly, the best Tims in the city. Surprising, I know. These folks are battle hardened veterans and know how to deal with a rush. They are efficient and dependable. I have been to nearly every Tims in the city over the years and none have the level of consistency that this one does.
Great service
(Translated) Weak coffee and tastes bladder water (Original) Café faible et goute l'eau de vessaile
(Translated) Very good service, friendly employees. (Original) Très bon service, employés sympathiques.
Bon cafe
(Translated) Latte is best to drink (Original) Latte is best te drinken
Does not carry honey for tea
No place better then Tim Hortons
Good place to take a break.
Nice place to eat in. Drive thru can get busy, it's the only timmys in town. The town is part of a unesco heritage site, so chains like this are limited.
Same ole good stuff
Good service
Friendly staff, coffee was brewed perfectly and not over done like some locations. The food was actually hot for once which is nice and the drive thru was probably the fastest I've been to anywhere in Canada.. I'm not kidding. The line was huge but managed to only wait under 5 minutes. Quite happy with this place! Too bad I go back to Toronto soon... If I'm in the area again I'll definitely go to this place.
Nice renovations, quick service
Fast courteous service. Superb Orange pineapple smoothies!
Standard Tim's. drive though is usually insane but they run through the line quickly.
Good coffee
They are ok here
Swan River has a fast drive through. The washroom is clean and the service is good.
Your standard Tim Hortons.
Great services. Friendly staffs and friendly customers. Great foods. Beautiful and quiet town
The staff was very friendly and efficient. The area was very clean as well. I will b a return customer for sure.
This is the perfect place to get a cup of coffee in the morning. The drive-thru is fast and the staff is very friendly especially in the morning. Be careful in the winter time because sometimes the snow gets built up in your car may get stuck.
THs needs to get back to basics - better (stronger) coffee and doughnuts. Forget trying to compete with fast-food franchises.
Very slow service!! Had an associate dump a coffee down the inside of my car door once and she just looked at me and asked if I wanted a napkin ... The lady in the drive-thru (I believe her name is Kathy) is always VERY rude and disrespectful. She is also the same lady who dumped the coffee down the inside of my car door.
Can be extremely busy and therfore wait times are long to get served
Fast and friendly service.
Yummy yummy HAHA
Was quick service for drive thru. Got a little bit lost trying to find the drive thru tho.
I love Tims, so this is a slightly biased review
Typical terrible service and limited selection
(Translated) Service as expected (Original) Service tel que prévu
Fast and tasty
(Translated) What more can we say about Tim Horton, product quality, friendly staff. (Original) Que dire de plus sur le Tim Horton, qualité des produits, personnelles souriant.
Always friendly great service
Who doesn't like Timmys
It was open.
Slowest tims I've ever been at, 20 minute drive through time.
great service
(Translated) Lack of staff (Original) Manque de personnel
fast and friendly service in drive through
Service has been poor every time I have gone there. Order is also made wrong.
Stop in regularly. Always great coffee ans quick service.
Most of the staff are great. A lot of times the service inside is too slow. In drive thru, there's coffee & tea grinds in my drinks. Inside the store, food orders are slow. I would recommend more staff working from about 4pm & later. The inside of the building is falling apart. Repairs are long overdue.
(Translated) Very lemp (Original) Très lemp
Beyond Meat breakfast sandwiches are the best ever. Keep the vegan menu options!
(Translated) Worst customer service ???? (Original) Pire service à la clientèle ????
Nice service. Drive through service much busier than regular counter service!
Nice and safe. Love it
Good and quick service.
Real good
Fine Tim's but the service at the drive through was slow
Slow service, I wait for my order 20 minutes !!!Women like Leslie should stay home!!! She had a very angry face ????
Great service
Awesome coffee
A lady named Lisa F served us the food was lovely nothing special it would of been nice if she could of put a smile on her face other staff members very nice indeed..
Just came from the other Tim Hortons on the other side of town which had no hot food and unpleasant staff. Much better at this location, pleasant staff and food in stock.
It's a skid hangout
Friendly staff and great service every time I visit.
Staff were friendly and kind but seemed frustrated with each other. Two people were dealing with my large order and one did not know what the other was doing
(Translated) A must for its coffee! (Original) Incontournable pour son café !
Learn to stir
Very handy location.
Tim's was Tims as usual. Just a little busy today.
Always service with a smile
Great place
They mess up orders quite a bit
Great coffee as usual with Tim hortons
Normal Tim's Experience
Not as good as it used to be when it was just playing though canadian-owned a donut shop running at a donut should never happen
A good spot for relaxing with friends or just on your own...
I'm getting sick of Tim Hortons, one bad coffee after another, 7 out of 10 are old coffee. It's to the point where we don't even tip anymore. When we arrive I will ask for the freshest coffee they have, they always tell me a fresh pot is made every 20 minutes and the old stuff is dumped but this is not the case. I understand that it can be stressful working in a fast-food environment but your job is to make coffee that's your main job, to keep the customer happy is a priority and if you can't do that you shouldn't be working there. My wife and I used to drink about three medium coffees each per day, we are now down to one maybe every two weeks all because of the poor service, we used to really enjoy our coffees.
Mmmmm. Donuts!
(Translated) The coffee is good and especially the Tim bits (Original) Le café est bon et surtout les Tim bits
The staff of Tim Hortons are so friendly and the coffee & sandwiches and my favorite is strawberry donut !
Another homogenized version of Tim Hortons
(Translated) I was served well but my order was full of sauce on the boxes and it took a long time to get them! But it is very rare that I am poorly served or that my order is incorrect. (Original) J'ai bien été servi mais mes commende était pleine de sauce sur les boîtes et sa été très long les avoir ! Mais c'est très rare que je suis mal servi ou que mes commande son inexacte .
Can't go wrong with Tim's
3 stars only cuz I asked for ice in my tea , waters too hot, clerk forgot n second time I asked , he didn't add enough .. still way way too hot.. still love Timmies , #NovaScotia
Super fast & great service
(Translated) Errors in my order and in the orders of people before and after me. It's great to hire young people, but it would be important to supervise them well at their beginnings to help them. The situation seemed out of hand to them. (Original) Erreurs dans ma commande et dans les commandes des gens avant et après moi. C'est super d'engager des jeunes, mais il serait important de bien les encadrer à leurs débuts pour les aider. La situation leur semblait hors de controle.
who let tim hontons on an island
Long lineups at the Tim's. I think Pictou needs another one!
Terribly bad timhortons, always screw up orders. Ask for tea with honey they give you black coffee. Ask for xl coffee 3cream 1 sugar they give you steep tea. And if you finally give u what you asked for they never steer it. You end up with terrible taste.always check ur order with this one.
Great soup and tea. Was fast
(Translated) Tr0t of old syrupy 0n will say that they have reserve their table (Original) Tr0t de vieux siroteux 0n dirai qu'il ont réserver leurs table
(Translated) The service is too long (Original) Le service est trop long
A little smaller Tim Hortons that I am used to. Service was quick, staff were polite and the place was clean.
Coffee donuts sandwiches .... BAGELS who know they sold those ........ Awesome place :)
High prices, leaky cups.
My favorite coffee place of all
The experience was extremely unexpected and unlikely after trying to make the seller understand what I need it's still he gave me the wrong order and yet the pieces of the steaks was old and dry
Eh it's tims, if u like it you like it they're all the same
Typical Tim's..
Good location
The customer service is horrendous. We drove for 4 hours from Banff to get some coffee at 9.30pm but they refused service although they close at 10pm. We requested sincerely but the employee was arrogant and rude. For prolonged drivers, try to avoid this store.
My husband favourite place
Fast and friendly
(Translated) Wow wow these fun (Original) WOW wow ces amusants
Super slow in the morning
Prompt service
4 star for general Tim Hortons quality. -1 star for general behaviour of the staff. Not kind at all( middle aged spiky haired lady ).
Service is not very fast at the speaker. They have 2 speakers but only on person manning both so the line doesnt move very quickly however it does make it so you aren't waiting for the window after you order. Friendly staff and orders are usually correct. Only issueni have is bagels tend to have more cream cheese in the center than there is on the bagel. And I've gotten uncooked bacon more than once but other than that thisnis a pretty solid location. Also not too busy.
It's a Tim's just like any other
Love it
Cheap coffee, ok taste.
Number 1
Clean restaurant and fast service
Always something wrong. Machines not working. Cash only. Out of this. Out of that. And like most reviews they sound so unhappy and in so much pain. FRIGGIN SMILE. We can see and hear you.
Iconic Canadian coffee house that i wish could replace another, better known worldwide coffee house franchise. Prices are reasonable, quality is high and service is excellent. Coffee is not strong and not too weak. Glazed Buttermilk donuts are the best ever!
(Translated) I would like to notice how dirty the place is in the evening ...... The floor was dirty all day long because in the morning I stopped to have coffee and muffins but in the evening it didn't look like how there was trash on the floor all over the restaurant .... (Original) Je voudrais remarquer la malpropreté de l'endroit le soir...... Le plancher était sale de toute la journée parce que le matin j'ai arrêté prendre un café et muffins mais le soir sa n'avait pas d'allure comment ils y avait de déchets par terre partout dans le restaurant....
Take out
The drive thru is always quick
(Translated) The only negative point is the fact that he is not a 24h tim (Original) Le seul point négatif c'est le fait qu'il n'est pas un tim 24h
Fast, friendly and accurate service. The store was impressively clean inside as well! Thanks for great service!
Great & hostess also,.
It's a tim hortons. It's on Waterloo. Nuff said
free WiFi from the parking lot.
It's a pretty decent place. The staff is nice and you get good service.
Very good.
(Translated) Good coffee (Original) Buen café
Best Tim Hortons I've been to. Orders come out fast and rarely wrong and the employees are the best.
Very nice Tim
The Best service of any Hortons I've been in
Great staff.
(Translated) The coffee is really the same as in the other Tims. (Original) Le café est vraiment pareil que dans les autres Tim.
Great and friendly staff. However, the company distributes terrible products.
Nice coffee and good customer service
They gave me a wrong order despite me ordering from the mobile order app with everything already put in for them. They sure don’t seem to care. Never ordering from here again
Great food and service as long as you're not the only one in drive-thru. It's no fun getting cold items because the lack of customers and preparations.
Decent coffee , not consistent at each location tho. Do its good, but some of those club sandwiches... nasty
Awesome spot
Always good service
Standard Tim Hortons. Nothing overly special.
Correct
Great staff
This Tim Hortons has dramatically improved the coffee is always great and fast !
Hardly ever have any of their menu food in stock. Staff don’t apologize for it either. Getting what you want here is a shot in the dark on if it’ll be in stock or not. Not worth the time to even bother checking, the answer is almost always no.
Great coffee and sandwich was fresh..
Mcdonalds coffew is better but this will do
Want craved roast beef back
(Translated) Another wrong order, I think there is too much pressure with traffic. (Original) Encore une commande erronée, je crois qu'il on trop de pression avec achalandage.
(Translated) I never go there (Original) Je vais jamais là
Service is slow and very few work the counter inside, they put all people on drive through.
Typical Tim's. No crowd, good food.
Your standard Tims. Usually they stir your coffee before giving it you
Great coffee
Best Tim's staff
(Translated) Aside from the drive-thru road, which is very poorly cleared in winter, the staff are friendly. (Original) Mis à part le chemin du service au volant qui est très mal dégagé l'hiver, le personnel est sympathique.
Good food and friendly staff!
Don't like this location. Its always too busy. And the staff can use a course in customer service.
Terrible sandwich. Before I ordered it I asked the lady "IF I ORDER THAT SANDWICH IS IT GOING TO LOOK LIKE THE ONE ON YOUR MENU BOARD?" Not even CLOSE! THREW IT OUT. Done with Tim Hortons
Love all Tim Hortons..❣❣❣❣
It all dépends on the Tim Norton you go too
Fast
(Translated) Still a lot of people in Berthierville. (Original) Toujours beaucoup de gens a Berthierville .
Watery drinks. Watered down French vanilla, iced latte. Sandwiches were good.
(Translated) Ok ... no more (Original) Ok... sans plus
(Translated) We are in the courtyard and we cannot enter. Drive-thru service only! ????We are motorized. (Original) Nous sommes dans la cour et nous ne pouvons pas entrer. Uniquement service au volant!????Nous sommes en motorisé.
(Translated) Very clean (Original) Très propre
(Translated) Good service (Original) Bon service
Yummy good stuff here. Delicious! But be careful how many calories you eat while there. Don't want to hate yourself for going!
I think this was my worst Tim's experience ever. Husband and I went through the drive through, got half our order out then the coms just stopped with no explanation. We waited and waited, finally called out if anyone was there and we were told they were helping a customer... (yeah you were helping us.) Waited a bit longer then another voice came on. We repeated our order he seemed to get it. We ordered a sausage biscuit meal with extra meat and cheese (don't judge me!), medium dark roast DD, a simply sausage biscuit extra meat no cheese, and 20 Tim bits. We get to the pay window, the female fist voice is there, she reaches out to scan my Tim's Rewards app, then stops halfway out the window suddenly pulls back and wanders away?, then second male voice guy tries to give us the interact but we're still waiting to get the QR code scanned... finally get all that sorted. Drive away for our road trip. We got: three double meat sausage on biscuit with one cheese each.... they were cold, mine was missing the egg that it's supposed to have. Husbands had cheese on it that he hates. Thankfully the cold meat didn't melt it to everything so it was easy to peel off. Hashbrown was warm and ok. Coffee was good. Tim Bits are always good. So yeah just pretty bad all around.
Great environment and helpful employees.
Worst Tim Hortons in Medicine Hat period! My husband and I went in for the (NEW) roast beef and cheddar sandwich !! Well god help us 4 workers looked at one another and knew nothing about the menu nor …
(Translated) Very very clean and well located, impeccable service (Original) Très très propre et bien situé, service impeccable
(Translated) Very cordial (Original) Très cordiale
It's ok
This Tim Horton's location is pretty good! A nice sit down area with a fireplace. Being right on HWY 1 it's usually quite busy, but the employees keep the place moving.
The only game in town!
Gone there every morning for the last week I haven't gotten what I ordered once and I had a moldy wrap one day
The coffee and food is good. The service is fast
Gets me through the day
If you don't know how to order or never been to Tim Hortons they think you are no right in the head
Nice spot to meet ladies
Quite possibly the WORST bathroom designs I have ever seen in my life. Why the toilet paper is so far from the toilet and so close to the ground. Not only that but the TP dispenser only gives out 2 sheets at a time. Like what?
Always fresh and cortesy
Always friendly staff and good coffee !!!!
This location has to be the best in the area, the people working here are so friendly! They're so quick with their service also.
Pretty good, egg is not recommended.
Service
Out of all the Tim Hortons I’ve ever been too, this one is my favourite!! There is nothing worse than grabbing your first coffee of the day and it’s not made right! Am I right!!?? This specific store has made every coffee I’ve purchased there right! I absolutely love not having to worry if my coffee is gonna taste like it should. Morning or night, they get it right!
Great coffee
Mehgen did an excellent job!
(Translated) The best coffee (Original) Le meilleur café
Today I visited location bought farmers wrap no bacon & sausage. I could not able to confirm order on drive though screen because it is not working. …
(Translated) Super slow service in addition to receiving my burnt toast. (Original) Service hyper lent en plus de recevoir mes toast brûlé.
Always good coffee
In my opinion their coffee taste the best in all of North Bay and has for years.
(Translated) Extremely slow service, the young man at the cash register clearly did not like his position. Poor man, I almost felt sorry .... :( (Original) Service extrêmement lent, le jeune homme à la caisse n’aimait clairement pas son poste. Le pauvre, j’en avais presque pitié.... :(
Small and effective, rapid service made my day
Parking lot is nice an big for anyone travelling along the 7. Staff is generally upbeat and nice but the coffee quality is inconsistent. You'll want to double check your order before leaving the parking lot or even pulling away from the window though. It's a 50 50 i find in accuracy. Update- Just spent 14 minutes after ordering inside for my coffee. Fourteen minutes waiting for a single cup of coffee...
(Translated) Atmosphere good coffee good in osti (Original) Ambiance bonne café bon en osti
Omg waited 23 mins for a grilled cheese sandwich. There’s 10 ppl working and a line up out side . Where’s the manager? What a mess of confusion. ????
(Translated) Long wait (Original) Longue attente
Quick service most of the time, however during peak tourist seasons and holiday times, the drive-through line-up spills onto the highway, so you abandon your position & go inside, only to find the line-up is longer! Great staff & clean facility though :)
(Translated) Very nice place.to eat good meals ... (Original) Très bel endroit.pour manger de bons repas...
Order a dark roast coffee and ten chocolate timbits and got a got a regular coffee and mixed timbits.
Good
The store i visited was not great. The staff member was rolling her eyes because i asked a price of an advertised item that was unmarked on the menu and looked to be falling asleep. Then i didnt get all of my order.
Located conveniently at Exit 19 on Hwy 103. Clean location with quick service.
Very very upset with this Tim Hortons!! I come in regularly to buy coffee and doughnuts. I go out walking and stopped in for a glass of water, and was told after I have stopped in a couple of times for wateri have to buy something in order …
Good people
Best tim hortons......friendly and accurate customer service.
Breakfast
It’s timmies
Quiet when we called in for coffee, while berthed in the port, great coffee, same as in our first Tim Hortons in Corner Brook. Recommended.
(Translated) Bad dervser (Original) Mauvais dervser
Take out
Clean! Tables spaced with nice cards on tables to indicate clean. Turn the card over to let them know to rewipe.
It's tims. What's there to say.
(Translated) Super slow car service (Original) Service a l'auto super lent
As usual
Bit of a wait, but the coffee and doughnut were worth the wait. Friendly service.
(Translated) I love (Original) J'adore
Tim's was packed with people and our food still came quickly!
4 sips of this ice coffee … way to much ice ! Kinda cheezed off ????????????????
Melted sludged Ice Cap plus my order was given to someone else in the first place. The whole staff seemed to be totally inexperienced, many customers were frustrated. Chaos in a prime location.
Great worker's good service
dope
You live coffee it's right plave
Very disappointed with employees.. don’t like even give one star.. i’m truck driver, on dec 11 around 10:30- 11 pm i requested for coffee because i’m going to drive whole night but one lady and guy working there, they notice me that I’m standing outside in freezing temp but they both of them ignore me. I request them but both refused me give even one coffee. Really really disappointed and their behaviour very unacceptable. One side they showes up they appreciate the customer but practically different. .. very sad ????????
(Translated) Wow! The new breakfasts are simply sublime! Crispy bacon and divine smoked ham! Thank you for innovating Tim Horton once again! ???? (Original) Wow! Les nouveaux déjeuners simplement sublimes! Bacon croustillant et le jambon fumé divin! Merci d'innover encore une fois Tim Horton!????
Dangerous location not safe if u get out of your car
Not big enough need more room and a play area like mc
Always consistently great coffee
(Translated) 2 times per day (Original) 2 fois par jour
Very busy during lunch time. They have messed up a few orders of mine. I have been there 4-5 times and while the mistakes haven't been horrendous (I ordered a black coffee got a regular instead) they do take a star away from the normally very good service.
Some of the staff are not friendly. You can go through the drive thru and all that I'd spoken to you is the cost of your order. No "you're welcome" no "have a nice day".
1 bathroom broken. No soap dispenser in the women's bathroom and a huge line up of people who want to sanitize before ordering. Told to use the sanitizer at the till and NO they will not move it to the bathroom. Very disappointing.
The new selection of brekkie items are tasty.
Breakfast wrap was gross and soggy, but the coffee was ok
This has to be the slowest Tim Hortons I go to. The staff spends so much time talking to eachother instead of doing anything it's sad. It gets old waiting 20 minutes with only 3 people ahead of you.
Too long line up!..heck with the drive thru!..just need my Steep Tea!..????.clean, friendly & quick service!
Quick service
Good great workers good food good people thanks to delshar and sohal
As a former Tims mngmnt team, not at this location, i have to say the women in the morning are absolutely lovely. One in particular, i do not know her name, i tend to tip her $2 bucks per visit as she is very friendly and i love seeing her when i go thru
My Tim bits were stale..boo hoo! But my coffee was great♡
A good place to have food.
Fast service good food!
Meal type
Fast service bad attitude on staff
The worst customer service I have ever seen from Tim Hortons. Nearly every time I go there, they are having some kind of conversation at the drive-thru window and tonight I was just there and they didn't stop their conversation, the employee that was at the window barely looked at me in between talking to someone else that was working there lol. Very very poor customer service from this location.
(Translated) Big threesome (Original) Gros trio
Great staff
Reasonably fast service
(Translated) Delicious (Original) Délicieux
Quick, friendly, order make correctly, clean space.
(Translated) I changed my idea for my coffee I wanted an iced coffee instead the boy was not happy the coffee was not even paid again .... the customer service is very important yet (Original) J'ai changé d'idée pour mon café je voulais un café glacé a la place le garçon était pas content le café était même pas payé encore....le service a la clientèle c'est très important pourtant
I always get great coffee in a timely manner from this Tim Horton's location. They're always nice and courteous despite the high customer traffic. They also are very responsible when it comes to COVID19 regulations as everything is very clean and frequently sanitized.
No more iced caramel cold brew. ????
Everything bagel with garlic & herb. Yum
Clean and helpful staff.
(Translated) Super friendly, service and smile. I recommend going by 7:30 am as its a busy place. There is not a lot of parking space and the dining room is a bit small, but they are put in a small space so its understandable! Go on foot, its done well! (Original) Super sympa, service et sourrire. Je recomande de passer avant 7:30am car ses un endroit occuper. Il n'y a pas beaucoups de place de stationnement er la salle a manger est un peu petit, mais il sont placer dans un petit espace alors ses compréhensible! Aller a pied, sa se fait bien!
(Translated) Very good service (Original) Tres bon service
Usual coffee shop.
(Translated) It's a Tim Hortons :) Fast. (Original) Cest un Tim Hortons :) Rapide.
No newspapers
The only Timmy in there
Very busy, little parking but service was awesome
Reason for low stars was that at 1700 which is Supper time . They were almost out of soup a bit of Cream Brocoli in the bottom of soup container was all they had available. Staff was lackadaisical in thier service . Out of dream donuts ????. Robin Ariel Transport Lord Robin Holgate
Always a great time with family coffee and lunch or sweets
I was in drive-through on January the 3rd at around 2 PM. While I'm waiting for my coffees I was very shocked to see the lady at the window taking cups from a customer's vehicle back into the store. He'd think with covid ravaging everywhere as bad as it is that there would be better procedures in place to not only protect the workers but the customers
(Translated) The staff are friendly! (Original) Le personnel est sympathique!
Love my coffee ☕ and Donuts. Was great ☺️.
My visits are fewer and further between. The coffee is okay, but the food keeps getting worse. Not just this location. The staff at this location were great.
Great
(Translated) Much perf (Original) Mucho perf
It's Timmy's, what more is there that needs to be said?
Really Really bad drive through customer service.. Doesn't even know the meaning of customer service. Rude behavior. Second bad experience from the same place.
Reno's are nice. Wooden chairs are hard on the body. I won't be coming back. As the last two times I went In was basically rushed out. I went in half hr before they closed and a worker started slamming chairs around. I'll take my business else where. coffee was Luke warm. thoroughly un pleased. ????????????
good sanxwiches
Its ok to hangout
I had an amazing time because I had a pumpkin spice ice cap and those are my favorite
It's ok..
Iced capps are back! (After Iqaluit's water crisis)
???????? nothing bad to say here, just a normal Canadian staple.
Way too slow, not sure where the "always fresh" slogan comes from, order mix-ups happen way too often, but you can't go wrong with Tim's
Coffee sucks now...
Very grumpy owner.
Nice little place. Be even nicer if they had food until closing time. More than an hour before close and all I can get is a bagel or donut., not cool.
Coffee is excellent great stuff good location nice and clean
(Translated) (12 years old is that normal) When we got there, the doors were locked so we had no other choice. Placed our order. At the car service and it was Scary, the attendant told us that he was alone with a youngster of 12 years old barely it amazed me Wearing we are well in 2021 and in Quebec (Original) (12 ans est-ce normal )Lorsque nous y sommes aller ,les portes était BARRÉS alors nous avons sans aucun autre choix. Passé notre commande. Au service a l auto et la ce fut Effrayant le préposé nous as dit qu'il etait seul avec un Jeune de 12 ans a peine celas m as grandement estomaquer Portant nous sommes bien en 2021 et au Québec
(Translated) Good (Original) Bon
Most awesome place ever
Just as remembered. Great customer service. Food was just as good
Store was busy. Seems like there were alot more employees concentrateing on the drive through and the walk up counter suffers. Customer didn't have a mask on. There was parking for trailers but it was full of regular vehicles. Over all not very satisfied.
Usually pretty good but notorious for coffee grounds on that last bit...gross
Coffee gets you going
Breakfast
(Translated) Very disappointed (Original) Très déçu
Friendly. Good fresh coffee and food. Lovely dining areas.
it was good.. nothing out of the ordinary though
Definitely one of the worst Tim's I've been too. Unprofessional service combined with frequently messing up my orders. The quality of the baked items are also lacking quality. And, why can't we use the garbage cans? Seems to be a trend in Pictou county. Did they not know that restrictions are lifting? Time to get the staff better training.
(Translated) Great service even if the guys were just two to make it work really you are on the boat guys not let go (Original) Super service même si les gars était juste deux pour faire fonctionner vraiment vous êtes sur la coche les gars lâcher pas
Best coffee in Cape Breton ????
(Translated) Service a bit slow. (Original) Service un peu lent.
It's not the institution it once was to us Canadians now that it's no longer Canadian owned.
Worst Tims in town without question. Rude service and they couldn't get my order right after several attempts. I had to walk away with whatever they gave me because the encounter was too painful to sit through.
(Translated) It is a nice place to have a good dejouner. Relax a little, and even take shelter from the cold. (Original) C'est un bel endroit pour prendre un bon dejouner. Relaxer un peu, et même s'abriter du froid.
Jim, is simply the best, I enjoy his work everytime I go into Hart Highway. The elderly gentleman is superb.
Great service, but a little slow in the drive through
(Translated) fast service despite the traffic (Original) service rapide malgré l'achalandage
FINALLY, a few items at the cash for all the vegans and those with gluten, dairy, and egg, issues. All processed and pre packaged, but at least it's something.
(Translated) Short staff, extremely long delays for all, no organization to be able to better serve the customers, really disappointing (Original) Short staff, délais extrêmement longs pour tous, pas d'organisation pour pouvoir mieux servir la clientele, vraiment decevant
Good people, friendly service
This metal seal was inside my drink, I almost swallowed it. Will not be going back.
Good experience. Fast service.
Tim Hortons really needs to make mobile order more visible to the employees. Every time I order something online I was hoping to be able to pick it up once I get there, but they didn’t realize my order tell I asked them. But didn’t took so long to make my orders
Great place
5 people on drive thru till and only me and 2 other customers inside taking 10 mins before i can get someone at the till. I finally had to knock on the counter and demand they drop what theyre doing. Tims is pathetically sad the way its run.
I really don't like all of the changes since it's became part of Burger King new message
Fast friendly service always got the order correct
Nice little store with really nice staff
They messed up our order. I drink my coffee black, so it's really hot, but they don't double cup or put a sleeve on it.
It's an ok Tim Hortons. Not the best, but not the worst. Just make sure you watch what they're doing and you will be alright.
Best coffee and fast service
Love the staff always so polite and get the orders perfectly everytime. Just not a really good one to go to as there are lots of people outside most times. Don't get me wrong it's clean and what not, just don't always feel the safest here.
They are rarely stocked with most things they currently have on the menu, making just ordering an ordeal for you and the poor employee.
They are nice people their and good coffee too.
Decent enough, however if your not going through drive thru and ordering in store. Be prepared to wait a long time.
Very quick service
They definitely aren't drinking enough coffee. Super clean, not much energy in any of them working there, and there were more people working in that particular Tim's than I've seen in a long time. Very clean though
Fast polite service and accurate. Good coffee steeped tea , donuts muffins and scones.
Great staff
Clean location. Seems to be well run.
It was pretty cool but not as much selection.
I went through the drive thru this morning and was just making sure my order was correct and politely asked for extra Napkins, when the girl at the window rudly said " just drive away" and when I told her that was rude the rest of the staff laughed. I don't know about you but I am pretty sure they are paid to serve the customer. I would recommend not going to this Tim Hortons.
Always a fast drive-thru
Nice place for coffee and to sit with a friend!
I stopped coming here for my tea because it was always wrong. Wrong size, wrong tea, not even tea, black tea when I want 2 cream 2 sugar, etc. I also had to stop saying double double since apparently that changes my tea to a coffee every time. Maybe the employees need more training?
(Translated) Very unenthusiastic customer service and slow, ie bad service. (Original) Service client très peu enthousiaste et tes lent, c'est à dire mauvais service.
(Translated) Good service and great food???? (Original) Bon service et bonne bouffe????
Service is always decent at this location. Never had any issues.
(Translated) service is good (Original) service est bon
(Translated) Excellent place to relax. (Original) Excellente place pour relaxer.
You guys suck! Every time I get a bagel here and PAY for cream I EXPECT to get cream cheese on my bagel. And items forgotten is unacceptable when its continuous! Your stuff rarely have a clue what they are doing! Get better staff or give them proper training!
This is the worst location for order accuracy
Crowded and slow service. The iced cap machine has been out of service fir over 3 weeks.
I love Tim Hortons, if only they woukd stir their coffee a bit better ;)
I love going to Tim hortons, good food, n good prices.
Great quality and professional service
Dark roast is good but coulb be better
Absolutely dreadful service. 20+ minutes wait with snotty service for an order placed on their mobile ordering kiosk is unacceptable. We will not be back to this location. We will cross the street and get breakfast/coffee from McDonald's next time.
Quick service
Not the fastest drive-thru and usually backed up to the road when I go through, but the staff is very friendly!
We don't live in springhill but are here often for family visits. Each time we're here and order from Tim's, they always somehow manage to screw up the order. Either a wrong coffee, sandwich or even missing items. Every. Single. Time. If I could rate this location lower than a 1 star, I would.
(Translated) Healthy, courteous, quick service, I liked my experience. (Original) Salubre , courtois , service rapide , j'ai aimé mon expérience .
S L O W Service.
Very quick drive thru. But overcharged me for entire meal. Very disappointed when I confronted customer service.
Literally the worst! They never have anything beside 3 cold sandwiches! “Oh we’re cleaning” at 10:30?? You’re suppose to be open 24/7 They never have decent donuts anymore and I’m assuming that’s cuz they put no effort into making them half decent. I legit can get better food for cheaper at a gas station! Never give you any napkins unless you ask. Then you get one crumpled one. Avoid this place at ALL costs!!!
(Translated) Good service ???????????? (Original) Bon service ????????????
Meal type
Not much parking, runs out of ice a lot during the summer and they are cleaning their ice cap machine in the middle of the day.....
Good food, fast service
If I was able to give this Tim Horton's Zero stars I would! They used to have three places to form lineups but NOW They have two computer screens just as you walk in the entrance and the customers who use those computers which forces you to use your debit or credit card to buy your order will get to walk past the 100 customers Who are paying with cash and who have to stand in 1 single-file lineup to order. Also the customers who make the order from a Tim's app on their cell phone get served first. It's all part of the government plan get rid of the cash based system, it's pathetic and every Store/Company I see doing this, they will lose my business and I will boycott them all. We are already slaves to the system, I'm not an uninformed, dumbed down sheep like most Sheeple and it's pathetic that most people are unaware of the chains around their necks!
Always hot coffee, great sandwiches, good and friendly staff????????
Says they close at 11 but workers close at 9:45. Stupid
No good service very slow staff can't speak English or French properly I thought I was in a other country then Canada
Found the Drive Thru really slow today,but it is what it is
Not getting odors straight n when they screw up me tea no free cards anymore??
(Translated) Clean place, good service but not always fast (Original) Place propre , bon service mais pas toujours rapide
Location is horribly disorganized. Won’t be back here.
(Translated) The tables are not all on their 4 legs. (Original) Les tables ne sont pas tous sur leurs 4 pattes.
moi je trouve que leur menu est limitè les aliments périmées . et le manque de manque de respect d'une madame que je ne nomerais pas... envers moi . ( c est un petit un village ) en gros se devrais mèrité 1 etoile seulement
It is a timmies...
I was so afraid of going in based on the previous reviews.
Been here more than once. It was quite maintained and tidy. Everything else is typical as any other TH cafe.
Absolutely shockingly appalling customer service.
(Translated) Very good coffee! (Original) Très bon café!
(Translated) Fast and effective. Friendly staff and a great kindness. (Original) Rapide et efficace. Personnel accueillant et d'une grande gentillesse.
Same old same old repeat order a few times. Then get wrong order. They tell you that you must have order wrong. NOT order same coffee for years.
I love this Tim's it's my favorite place to go. I get a coffee every day on my way to work sometimes its busy but its handled in a timely manner. The staff are good, the coffee is amazing I almost never get a bad coffee, the only thing that …
Has great food and service is wholesomely polite could speed up wait times though
(Translated) Very slow service and poorly clean outside (Original) Service très lent et mal propre à l'extérieur
Service
I really like their bacon sausage cheese and egg breakfast sandwiches with my coffee
The service by drive through is not to professional, rude and none compliant.
Bad coffee
Very friendly staff.
(Translated) The employees are very friendly and welcoming. Very good service! (Original) Les employés sont très aimable et accueillant. Très bon service!
my hash browns shouldn’t give me a tooth ache
Mmmmmm.. Coffee!
Great service. Fast!
(Translated) Service is improving (Original) Le service s,améliore
Always fresh coffee and their sandwich and soup options that are good
Great coffee
Clean, friendly service. Not a great variety to choose from.
(Translated) Very good team and very good service (Original) Tres bonne equipe et tres bon service
Coffee was fresh
(Translated) the essentials during a trip like any other. (Original) l'essentiel durant un voyage comme tous les autres.
Very slow service
(Translated) Lack of respect towards some customers (Original) Manque de respect envers certains clients
Horrible service and staff. Pretty sure there is no manager at all. Just avoid this Tims if you can.
Had an excellent extra shot latte, with a carrot cream filled muffin. Great taste, great service!
Mmmmmm dark roast
Great service and good donut and coffee. Nice friendly place.
It's the best place for a coffee
fast service good product and I will be back again thank you staff for your fast and friendly service.
(Translated) It is cheap and delicious and you can see where you can go in Canada (Original) 싸고 맛있고 캐나다 어딜가나 볼수있음
Tim Hortons is sure not what it used to be but it's okay.
Good spot to rest and refuel the body
Was on a bus back from barrie to sudbury, driver stopped for 20 minutes middle of the night and the workers behind the counter were great not only with me but all the other passengers as well and we were all in an out no orders messed up.. great service at night i have yet to learn of the morning lol
Always good food and coffee
The people who worked there didn’t know what they were doing and couldn’t even make a sandwich properly.
Been here twice today, seems very busy Tim Hortons. Well, It's very clean and has good variety of baked good. Service for drink is good enough. In the afternoon no was able to take my order, so the baker has to come out there while leaving their work. Gonna suggest'em to add another person. (Less stars for less staff)
Standard Timmies
(Translated) 35 minutes drive-thru really terrible (Original) 35 minutes service au volant vraiment terrible
Always get a fresh taste and staff is too polite and Nice.
(Translated) The staff is very welcoming. (Original) Le personnel est très accueillant.
Same as most Tim Hortons but in one of the most beautiful places in the country. Certainly if you like sea food.
Large parking. Well located. Always fresh. Always Tim Horton.
It's Tim Hortons. If you've ever had a problem with them, forget about it and get a donut. Even though sometimes things are not available to order, overall, 5 star. Drive thru pretty fast, usually.
I am rating this Tim Hortons low due to the amount of time it took me to purchase two coffees there. There is no drive -thru at this location with everyone having to go it is very busy. First it was difficult to find a parking spot as the lot was very crowded. Then when we went in there was a long line up which we stood and waited in forever. Wasn't just the amount of people that took extra time the staff seemed to be extra slow and overheard customers in line complaining about the speed of staff. This wasn't a good way to start off the day and would not recommend this location.
(Translated) Courteous service (Original) Service courtois
Where's the walnut crunch doughnut???? Lowered the stars to one because they have become SLOW AS AF!!!
(Translated) Calm (Original) Tranquille
It's hit or miss with the speed of the drive thru. Usually quick in the morning.
This is not a Tim Hortons this is a gas station that sells crappy Tim Hortons coffee I recommend avoiding it and go to a real Timmys.
Typical Tim Hortons
Still good
Counted 9 staff working, drive thru wasn't busy and yet I waited 5min with no service. Walked away.
(Translated) Very well (Original) Tres bien
Good place to get WiFi. Coffee's okay. Lots of sugary calories available. Popular, so good place to chat or people watch.
Great stopping spot, right along the way before catching your breath to take in the Town of Lunenburg.
(Translated) Tim Horton de la Toque. The dirtiest restaurant I've seen. No air conditioning. air conditioner mouth so its the. The dust fringes come out of the ceiling. The tables and the floor and the windows are so dirty it's scary! And we have not talked about bathroom.ca deserves to be closed for insalubrity. I would never stay in this disgusting place. (Original) Tim horton de la tuque.le restaurant le plus sale qu il m ais été donné de voir.pas d air climatisée.plafond et bouche de climatiseur tellement sa le. Les franges de poussière sortent su plafond. Les tables et les plancher et les vitres sont tellement sale c est effrayant ! Et on n a pas encore parlé des salle de bain.ca mériterait d être fermé pour insalubrité. Je ne mettrais plus jamais les pieds dans cet endroit degueulasse.
(Translated) Very nice Tim Horton with friendly employer :) (Original) Très beau Tim Horton avec employer sympathique :)
Great place if I ever wanted to do Meth- just go to the parking lot and wave around a $20 at the nearest face tatoo'd white trash and yell SKEET SKEET. 2/5 - Would recommend for the drugs.
Most of the staff do not seem to want to be there. They've messed up orders multiple times. Better off going to the circle k irving next door to them as their hot drinks and pastries taste better.
(Translated) 3 command 4 error (Original) 3 commande 4 erreur
Quick, reliable and best guest service.
we went in and ordered 2 med coffee and both of them were wrong
2 recent renovations but the massive potholes in the drive thru are ignored. I would love to see the numbers on customers who go in vs drive thru
All around terrible service but still taste like Tim Horton but if I drove I would definitely go elsewhere
This place is always an inconvenience.. they are always out of food...and the staff is hard to deal with when the order is wrong.
(Translated) We had 5 meals and were missing 1 and the eggs in the wraps were green! (Original) Nous avons pris 5 repas et il en manquais 1 et les oeufs dans les wraps était vert !
Love it
Best hot chocolate and donuts !!
Awesome
I would recommend a ice cap and a breakfast wrap with sauce at any time of day.
Great place I'd ya like Tim's coffee but I don't. Dropped by for the passenger. I get my coffee at McDonald's. Sorry Timber's. A timber to me is a person who like Tim's.
A little slow, possibly understaffed, but I give 5 stars anyways as the service is always very kind and helpful, the food and beverages taste fresh and good as expected, and the restaurant is clean inside. On the side I want to say, the servers are always joking around and sound happy. It makes a difference, great job!
It's Christmas eve today and the staff have been wonderful. Great time for the family.
I would normally give a five star to the customer service and the wait time is always exceptionally fast. This morning I had placed an order that consisted of three breakfast sandwiches 3 hash browns 3 coffees six donuts and 12 timbits. Everything was delicious customer service was excellent except the hash browns were literally too hard to eat. I paid for hard hash browns. I tried calling down to the Tim Hortons now for three hours and no answer. Today I have to give a one star rating over the hard hash browns I paid for that went into the garbage. Any other day I've had no problems with the quality of food or customer service. Hopefully hard hashbrowns don't become a regular thing. It was quite annoying.
(Translated) Do not go there (Original) Va pas là
Good coffee always fresh
Always fresh coffee, great service.
Good and speedy service
Friendly staff and hot food for lunch. Can't complain in the least.
(Translated) It's very fast. Especially with their good coffee (Original) C'est tres rapide. Surtout avec leur bon café
The drive thru is usually quick and service is good
Karen is good old woman who is very nice and friendly in drive thru.. good food good people
Food made both my daughter and I a little sick to our stomachs. And you know what is so extremely annoying that every single Tim Hortons drive-thru staff does. When they constantly ask is that everything, anything else, is that all. That is sooooooo irritating stop doing that. Tell every Tim Hortons to stop doing that. It's so freaking annoying. Especially if you have a multiple people in the vehicle, all with different requests. This alone is one of the top reasons we have stopped going to Timmies. Stop. It.
Great Staff. Cleanest and friendliest Tim's around! ????????
The food is good, staff friendly
Horrible service especially during COVID-19. Rotten prices. Coffee is expensive bad parking and nothing is free not even a cup of ice water. And the cups leak
Coffee was hot, food was fresh, five stars!
They always make a great double double.
The staff are friendly and helpful. GREAT SERVICE!!!!
Kenora east Tim's location makes a mean Begal BELT, plus it is Roll Up The Rim time!
(Translated) Thank you (Original) Merci
Service is terrible
Always love their coffee
Slowest Tim's in town. Waited 15 mins in drive-through for 2 coffees. (Entered the drive-through at 1:45 and exited at 2:03)18 mins to be exact. I could understand the wait if I had been sitting in a restaurant waiting for a server but waiting in drive-through for 15 mins is ridiculous. What ever happened to the timer system? ???? Coffee is normally pretty good but not worth the wait.
Correct
Evening coffee Tim's. Nearest to my hotel. Except the crowd, this Tim's is perfect
(Translated) Closes too early, lack of staff. Thank you Mr Trudeau for buying the young people???? (Original) Ferme trop tot , manque de staff . Merci Mr Trudeau d avoir acheté les jeunes????
????
Good coffee
Good fresh stuff
Good fast service
Tim's is Tim's boys
It is a nice place.
(Translated) Clean and courteous staff and endorsement (Original) Propre et employes courtois et avenant
I came back to return my steeped tea because it wasn't fresh. I told them to make me a fresh one and one of the employees insisted under her breath she just made it while she looked down at what she was doing with a dirty look on her face. I've worked at Tim Hortons before and I drink steeped tea on a daily basis. I know what a fresh pot should taste like. I can care less about tea not being fresh, it's her look she gave that ticked me off.
Joke
(Translated) Not perfect but already MUCH better than that of Blv Laure. Nothing negative to say (Original) Pas parfait mais déjà BEAUCOUP mieux que celui du Blv Laure. Rien a dire de négatif
Meal type
If it would be possible I will give six stars out of five to this Tim Horton, because of its awesome staff members and the service provided by them, they always have a happy smile on their faces just to make other feel good and enjoy. I just appreciate that staff because they always please their customers by giving fresh coffee, tea and always ask for deals that are provided by Tim Horton Follow at instagram @ timmies_parrysound
Love me timmies
Quick food and nice staff
20 min wait for soup and sandwich and got the wrong soup.
Newly renovated, fast friendly service.
(Translated) I like (Original) J'aime bien
Friendly staff great food and coffee
The most INCOMPETENT people I have ever seen. Can't get an order right, can't read a screen, and can't manage to effectively communicate. How hard is it to take and complete a food order? You need to train your people or, hire new ones.14 minutes for my order. UNACCEPTABLE!
Food is always to the temperature it should be and the food is pretty good with few errors. The donuts are amazing and the coffee is mediocre. There is lots of seats to sit down and enjoy your meal and/or drinks
(Translated) Cold coffee (Original) Café froid
Awesome everything better then Mc Donalds
Good other then I asked for cream in coffee and got milk.
Awesome tea & coffee
Place smells weird, weird people there all the time, coffee isn't that great. Really just not a good Tim Hortons
I went there for breakfast this morning. I ordered a breakfast sandwich and a large coffee. They gave me a medium coffee then told me that they had no eggs or sausage. What? Don't 80% of your breakfast items consist of eggs and sausage patties?
One of their employees always seems to have an attitude..
The drive thru was awesome
Good job
Tim's lately , I don't know is it just me but ever since COVID hit are they ever slow , I find it faster going through MC Donalds drive through and their coffee taste good , also I think they should put people who speak clear English its frustrating when you are in a hurry and I'm not understood or I can't understand them .
(Translated) Not 24h. Wednesday 11:30 am and already closed. (Original) Pas 24h. Mercredi 11h30 et deja fermé.
I made a mistake in my order and they fixed it , no problem. Such good customer service.
Food was ok but the staff was overwhelmed and did not have time to clean. The cashier also forgot one item on our order.
Great coffee and doughnuts.
Food was.dried out. Got my order wrong twice
Good service
Went at 11am on a Saturday and it was wall to wall busy. Line up out the door and even busier at drive through. Line moved very slowly. Food was fine - standard Timmie fare but experience was long and slow. May have been short handed - most places are these days ..
Food was fast and decent tasting for the price. You can't expect fine dining but I wasn't unhappy. Wish Tim hortons had more dairy free options but that's my own issue really
Great place to get a nice cat
It's usually faster to order in the store, then dealing with the drive-thru.
Timsare a great organization. Only complaint about Tim's is most don't carry Maple Dip..donuts anymore.. I have discovered 3.. one in Westphal mall and Burnside both in Dartmouth and well established. The new one in Baker drive DO NOT CARRY THEM AND if you asked them why not They said Its our choice and we don't have to carry them. So it's my choice not to go there. Disappointed.
Good coffee
Didn't go in because the parking lot was jammed full, the drive through line spilled out onto the road. So I assume all is well with the product and service in Happy Valley Goose Bay.
(Translated) True to the lineage of the banner exactly as we expect (Original) Fidèle à la lignée de la bannière exactement comme on si attend
Good service!
First of all its a busy place. I oredred from the mobile for pick up. When I went there and asked one lady about the oreder, she replied(with anger) that we did not get any mobile order. I went to another lady, she said it would be on the other side of the store(same lady who said no order recieved). When i went there the order was right besides her which was one corner of the store.
Great coffee
They have to get their donut selection up.
Staff is friendly and a good location adjacent to Highway 1. The intersection in can be challenging during peak travel seasons however there is an alternate route to reach Tim Hortons via traffic light further east and drop back down. Can be extremely busy during the summer months or in the winter during road closures or with influx of visitors to area with mountain resort.
Service is usually friendly and efficient, but they are understaffed. Restaurant service (eat in) is not available at night. The coffee is good and the food is mediocre.
Friendly staff
Every-time I order a Lrg French Vanilla, they only will the cup enough for a medium. Make sure to check your drinks before leaving or it'll be a waste of money. The guy usually working evenings doesn't make you feel welcome.. he just walks up to the til and stands there waiting for you to order with a blank look on his face (no "Hello" or any sort of acknowledgement) Constantly feel like you're being rushed to the point they get annoyed at you if you make them wait even 1 second to put your change down to have a free hand to grab your drink. God forbid you want to scan your Tim Hortons app, they will scowl at you.
(Translated) The service at night is pitiful! (Original) Le service la nuit fait pitié !
Great service
Fast service every morning
Other
Really Great staff and service
It is tim Hortons
Coffee is great 90% of the time service is fast
Good cold brew
(Translated) No service (Original) Pas service
Great
Caffeine lives here
Its tim hortons.
Good food but staff have gone downhill
(Translated) It was really good (Original) C'était très bon
Great service. Aways fast with the orders.
A little confusion, but great staff working very hard for the customers.
Probably one of the better tims. Accurate entries and fast service. They also adjusted the drive through to allow vehicles to fit through easier. Staff is friendly and prices are fair. It also has a fire place inside to keep cozy on the -bazillion days. ????
Disgusting! We stopped here while passing through and ordered coffees, a bagel, and a bacon grilled cheese panini. Coffee was subpar, bagel was meh, but the panini was cold ( or frozen) in the Center and throughout. Staff was hard to hear and irritable over the loudspeaker and made it seem like I was bothering them. Worst service and products I have ever had the displeasure of enduring
The taste, exquisite. The texture, unbelievable. The aroma, delightful. The atmosphere, welcoming. None of these describe the location but, the food was okay and the prices were great. 4/5 -pizzaboi23
Good coffee and fast service
(Translated) Good (Original) Bien
Night staff was so friendly and cooperative.
Good older workers, students need more training
(Translated) There is always something missing from my order .. The quality decreases more and more and the coffee is less and less drinkable. (Original) Il manque toujours des éléments à ma commande.. La qualité diminue de plus en plus et le café est de moins en moins buvable.
No garbage can in store but very clean
(Translated) New Not able to make Wraps properly properly it frustrate these and even sacred in front of customer (Original) Le nouveau Pas capable de faire des Wraps bien correctement il ces frustrer et même sacré devant client
(Translated) Nothing to choose (Original) Rien pour choisir
Excellent staff. Fast service in drive through. Store front and baked goods are sometimes barren.
(Translated) The coffee is always good (Original) Le café est toujours bon
Clean and nicely maintained location. Staff are very attentive and call out to you quickly to provide service.
The bathrooms arnt really kept as clean as id like them to be. The food is great.
Nice and clean, very nice staff. Liked the iceberg doughnut.
Lines can be busy but has to be the excellent employees drawing everyone in! I don't remember getting a wrong order here yet!
Real egg breakfast sandwiches are 100% better than the gross old ones
Drive through is slow.. they forget items I had ordered . My food and drink was cold
Will not accept points. Their app is a scam, no points can be cashed.
(Translated) Always a good service (Original) Toujours un bon service
Fairly standard Tim's. They were running out of some supplies early in breakfast though, so not the greatest.
Worst Timmies I've ever been to. Staff is incompetent, can barely put together a wrap without making it look like a dog had it's way with it first. If you're wanting anything besides a double double prepare to spell it out letter by letter to get it even remotely close. Save yourself regrets and a headache, head over to Logan Ave instead.
It's my go to for coffee but it's always very crowded and cold in there.
Poor customer service
Ok for coffee. Not good for food. No table service. Expensive.
(Translated) I do not go often, but satisfied every time. (Original) J 'vais pas souvent , mais satisfaite à chaque fois .
Small and now smaller no seats to sit and have a coffee..
Very bad service with bad product. I had many good experience with Tim Horton except my recent purchase. Getting back to Calgary from Kelowna trip and stopped by for my normal Iced Capp but found out leading cup causing the drink all over my car cup holder. Sent the email to Tim Horton customer service but there was no feedback at all. Shame on this store!
Fast and cashiers are A1
It's alright if your not in a rush
Busy, busy...
Very slow service
I can't say the service is great and I can't say it is bad. Would be nice to see someone smile to the customers
DONT GO HERE!!!! 14 MILL ST Woodstock I've had large tree branches fall on my car in the drive-through from the trees above on 2 separate occasions and owner won't contact to discuss. Staff understandably won't provide contact but have told me they will have her contact me. Service and wait time has increased dramatically in the last few months. They don't carry a lot of products the other Tim's do and are out of items often
Haven't run into a bad timmies yet I P.G.
this is Tim Hortons a Canadian tradition a Canadian company everybody loves it it's same as it's always been I can't complain.
I drive a transport stopped and called to get a coffee was told no problem let me inside and free coffee very much appreciated thank you :)
Very busy to the point they cause a traffic jam on the daily with their mismatched drivethru setup, always mess up order (don’t put enough cream/milk in drinks), never have any stock. Incredibly rude and not friendly at all - herding people like cattle without humanity and very intolerable refusing to admit mistakes in orders EVERY TIME I go there. No thanks!
Friendly and very serious about social distancing during COVID times. Staff are accurate with orders and you can tell they have a hard working team behind the counter! Also they have almond milk.
(Translated) A coffee going and be served to people "cool". Coffee is best;) (Original) Un café en passant et se faire servir pour des gens "cool". Le café est meilleur ;)
(Translated) Always the bad command is there deaf could never have this tim (Original) Toujours la mauvaise comande y son sourde pu jamais a ce tim
The coffee is great!
they didn't have any iced coffee which was very disappointing for a raved about coffee shop. they also forgot to give me a spoon with my child order which also made me very disappointed because I then had to wait till I got home to partake in my now said semi- cold chili
Orders wrong every time
this is where all the crackheads and north bay's finest low of the low hang out, avoid this place after dark especially on the weekends. you'll probably get robbed. the people working there during the day are nice.
(Translated) Poor due to lack of staff (Original) Pauvre a cause du manque de personnel
Excellent service at this Tim Horton’s. The drive through line never really stops moving even with food orders I’ve noticed so you can tell they are prepared. The staff here are also very pleasant.
Great
(Translated) Good but service a bit slow anyway (Original) Bien mais service un peu lent quand même
Hello I am an employee of store 42 Main Street Springhill Nova Scotia, B0M 1X0. I have never worked some where with such incompetent supervisors that leave their team struggling all night while they are in the back on the phone with personal calls. We had asked her several times for help with no assistance from her. at one point I was seeing to a burn on my hand and she still refused to help her team out leaving 2 struggling on the floor. I told her how I have never seen such iincompetency from a supervisor before when she had me leave my shift. We where denied our second breaks of our shift. at one point I was in the back tending to a burn on my hand and she still refused to go out and help her team. what a joke. corporate and the labour board have been contacted
Very noisy that day
Good tims
(Translated) Half the time he does not have the food I order (Original) La moitié du temps il n'a pas l'aliment que je commande
Tons of power outlets. Super fast high speed internet 100/100 up and down. Great work environment. Will be winning my business over and over. Clean washrooms too. Every restaurant should take notice and duplicate to keep business.
(Translated) Adored (Original) Adoré
Good ambience and workers
This place has been having a serious bee infestation inside the store for over a week, and it is still not taken care of. I was dodging bees left and right while in there waiting for my order. If you are allergic to bees, please avoid this place at all costs, because the chances of you getting a bee in your coffee is pretty darn high. I have filed a complaint with public health.
Mmmm gotta have my Timmie's!!
(Translated) Beautiful simple and warm atmosphere. (Original) Belle ambiance simple et chaleureuse.
Crew members are very nice.overall experience is good too.
Exceptional customer service
The service was really bad and my food was cold. When I told them that my food was cold And told them to warm it up they were rude and said no
(Translated) Store closed due to lack of staff, courteous and prompt service anyway. (Original) Magasin fermé par manque de personnel service courtois et rapide quand même.
I don’t know about your workers but I enjoy coffee at Tim’s and I like it to be mixed my way! If your crew makes a mistake they should fix it before serving it! I ordered a large I expect a large NOT an extra large. Your staff saying “0h it’s okay we’ll just give you an extra large, but you only paid for a large” is not proper customer service. I’m sorry but if I wanted an extra large and I would have ordered that and asked for more cream/sugar then I originally ordered for my large. It took me a long time to figure out exactly how I like my Large coffee (3 sweetener/2 cream). I do not like and XL 3s/2c. You just ruined my coffee and yes I expect you to remake it as I ordered it. You don’t go to McDonald and order a cheeseburger but the make you a mcchicken and just tell you it’s okay you can have mcchicken but we only charge you for a cheeseburger. Why would my coffee order be any different! Just absolutely not impressed with all Tim Hortons locations in PA lately.
Good coffee
Ordered a B.E.L.T. Got the B. E. but no L & T.. this has happened before. Bagel slapped together, what was there. Had to ask for napkin more than once. Asked for napkin, salt and pepper when ordered in drive through. Got to window, asking again.. then again...… Maybe slow a bit down so you remember that Tim Hortons created the BELT so it should actually be a BELT. Whatever right, it was breakfast I guess.
We have been to several different restaurants and take out places getting coffee, trying to dine in, etc all day on a day trip from Edmonton to Jasper and back. We even turned down after ordering at an unspecified restaurant due to covid fears.. This Tim Hortons had all the staff act professionally, all wearing masks that handle, create or distribute food and done so in a clean sterilized environment well taken care of. WELL DONE ALL OF YOU! We thanked them in person before leaving. You know how to keep yourselves and customers safe!
If you go, get Shelby Laplante to make your drink. She's friendly and knows what she's doing.
Used to be good but they changed something and now the coffee tastes like licking a 9v battery
Meal type
Wooow... Made a stop here when returning to Ottawa, and was surprised at the lack of organization as well as professionalism here. Front casher was insulting and sarcastically talking to other co-workers about the person ahead of me ordering 7 sandwiches and a mix of drinks, as if he was causing a major problem. This lack of professionalism as well as lack of care to others in the lineup was enough to turn me away from here.
Service is hit or miss some 3employees seem rather grumpy other then that not bad
Thank you wifi
Service is usually friendly. Beverage only express line is usually not the fastest. If there are 5 people eaiting in the express line and 5 people waiting in the right most line the right most line will be faster.
The used needle container in the washroom was almost full. WTF?!
(Translated) Good service quality of service 10/10 welcome 10/10 (Original) Bon service qualité du service 10/10 accueil 10/10
Staff was friendly, helpful and the food was fresh and good!
Wrong phone number don't call it..
Fast friendly service
Fast and friendly
(Translated) Service rotten employees very incompetent (Original) Service pourri employés très incompétents
(Translated) Sanitary level degueulasse (Original) Niveau sanitaire degueulasse
Was there last night , management was extremely rude and the way she was talking to her staff was disgusting . Going to be taking my business elsewhere from now on .
Too busy in the morning. I don't recommend the banana bread. Stale and dry. Good coffee always taste good
(Translated) Service that really comforted him wanted I waited half an hour in the queue !! My partner asked if there is a little something for the wait (donut, muffin or price reduction) politely at the beginning my cashier became disagreeable and we asked to speak to the supervisor. 'was even worse an air of beef as they say then he has another employee who came to tell us that if we were not happy to crown our camps! Really serious if it's to have a Tim Hortons as its shutdown! (Original) Service qui l’aise vraiment a désiré j’ai attendu une demi-heure dans la file d’attente !! Mon conjoint a demander a se que l’ont est un petit quelle que chose pour l’attente ( beigne ,muffin ou baisse de prix) poliment au début mes le caissier est devenu avec un air désagréable et nous avons demander a parler au superviseur c’était encore pire un air de boeuf comme on dit ensuite il a un autre employer qui est venu pour nous dire que si nous étions pas content de sacrer notre camps! Vraiment sérieux si c’est pour avoir un tim Hortons comme sa fermer!
Fantastic service in the drive thru, food was fresh, fast and delicious. Thank you
i get the wrong order more times than not... most of the time less than what i paid for... some of the workers give a weird vibe like they did something to the food or something, which had me literally throw out the food. id suggest having this place investigated privately and shape it up so we can get some solid customer service.
It's a good place to eat at .and good service.
Always the best
Just had the best experience ever at a Tim Horton's. Driving with a car full of kids, stopped for a washroom break and snacks. They were out of donuts the kids wanted but the young woman behind the counter was kind enough to take the to make the fresh ones. Just wanted to say thank you so much again and you made the next 2 hours of my drive a little easier. Wanted to make sure your good deed didn't go unnoticed. You put a smile on the kids face as they were wondering what was taking me so long inside. ????????????
Good
Breakfast
Learn how to make tea instead of charging for sugary milk.
(Translated) Much error in the order of simple coffee he does not dare to imagine a lunch !!! (Original) Beaucoup d'erreur dans la commande de simple café he n'ose m'imaginer un déjeuner!!!
It's coffee
Tims always around the next corner and always the same menu
Slow service :(
They are too busy to care about quality, I ordered Beyond meat Farmers wrap but the patty was burnt, the wrap looked stale. I recommend going to other Tim's ocation
This is by far the worst Tim Hortons in Medicine Hat for order accuracy. They can never seem to get my coffee order correct. It’s the closest to my house so I always seem to give them another chance and it’s almost funny how every time they manage to mess it up.
Nice service, clean place
tim wasn't there
Supervisor gave me a problem over my allergies. I said I'm allergic to the 12 grain bread, when asked I explained that those types of bread often have seeds (I have almost died from my allergy to seeds) in it, the supervisor rolled her eyes. I've spent far too long in my life being told that my allergy can't be real because its unusual. When I got upset and tried to explain to her that my problem wasn't with the 30 cent price difference for the substitution but with how she was treating me concerning my allergies, she shut down and became very rude with me. Don't come to this location if you have allergies and need some sort of substitution, no matter how small.
Love the coffee..In and out
Lacking in food options often as well as issues with drink machines (cold drinks frequently unavailable)
I can say they are kept busy, moreso with bursts of customers throughout the work day. These busy parts of their day is making their drive thru customer service less than satisfactory. With their corporation well off as is, i suggest going elsewhere to spend your money, SUPPORT LOCAL
Perfect place for bake cold (;
It's Tim's, for the most part it's good but there is one employee who constantly messes up your order.
(Translated) Uhmm how delicious everything (Original) Uhmm que delicioso todo
(Translated) Very nice services and clean and good service (Original) Très BEAUX services et propre et bon service
do something about the gross people hanging out on the sidewalk. it isn't safe to have big crowds just sitting/standing around on their bikes, no room to comfortably walk by unless you want to breath their sweat and smoke. even then nobody moves for people to get by. i don't understand how nothing is ever done about this. no less than 2 bikes blocking the whole sidewalk at all times. disgusting garbage everywhere for 2 or three blocks in all directions.
I went drive thru and asked for a large coffee with 2 cream and 3 sugar. It wasn’t really sweet enough and on the lid was written “1D” rather than the “2c 3s” or “2/3” I’ve come to expect. I don’t even like One Direction but nonetheless not bad service
I will make sure I get more than one paper straw next time I order an iced cap. Use drive through. Friendly staff but service speed slower than molasses in January
I love Timmies, but this one is the worst as they always get my orders wrong. I've had them correct coffees multiple times. I really do hate going back in to get them to fix things and I don't have time for that...
Small store. It's cramped but they've made it work for 20+ years. The ladies work quick and the selection is decent.
Stopped in on our way home for a quick bite and a coffee for the road. The employee taking our order was very friendly and thorough - repeated my order back to me to make sure it was correct. Store itself had great signage and visuals for proper distancing and traffic flow. Not particularly impressed with our bagels; husband had an everything bagel toasted with butter and the butter was everywhere. A big chunk of it was on the outside of the bag and got all over my hands (and on the seat of our car). I got a cinnamon raisin bagel with plain cream cheese. My bagel was very squished and true to Tim Hortons form - all of the cream cheese was in the hole rather than on the bagel. I will never understand this - I worked at Tim Hortons for 4 years earlier on in my life; and it takes 3 extra seconds to spread the cream cheese on the actual bagel. Tea and coffee were both correct thankfully.
The coffee is very addicting lol!!!
(Translated) Like the other Tim Horton correct! (Original) Comme les autres Tim horton correct !
Farmers sausage wraps were gross. Hasbrown was not right. Coffee tasted fine.
(Translated) Pir service ever (Original) Pir service ever
Clean place
Charged me 4$ for a fog
Good service and the food hit the spot.
(Translated) Fast and good! (Original) Rapide et bon!
Great and quick service , friendly staff..
Gave us the wrong order in the drive through. I even asked to confirm the specific items before taking it from them and they said “yes”. It wasn’t even busy to justify this sort of mix up either.
The best coffee
Cove 19 Public heath policy for service assured customers that their team members clean hands between tasks — I will never go to Coursel Rd , Sturgeon Fall’s location again- drive thru server accepted money then without sanitizing hands (with the two bottles of sanitizer in front of himself ) picked up 6 drinks and handed them to driver - total way to spread This covid 29 deadly virus - ridiculous !! ended up wasting $10.00 purchase and had no choice but to throw out the 5 drinks - total disregard for customer and their safety
Great place and great staff
Greay
Great coffee and friendly staff ????
Its fast great coffee freindly services
(Translated) Cool place .................... probably???? ?? (Original) Классное место....................наверное??????
A typical Tim Hortons
Good coffee.
Good coffee.
I love Tim Hortons, but they were totally unprepared for the event that was going on in town and had run out of stuff
I love this place! The employees are always very nice and friendly and the place is never dirty. The only problem I have is that lately it’s been a bit slower than average. But other than that I’d give it a five star!
Timmy's
(Translated) No complaints! :) (Original) Rien à redire! :)
Fast service, and didn't mess up the order
Good 'ol tim. Nice coffee good food.
Fast stop for lunch of coffee and soup. I was underwhelmed with the soup. It lacked flavor in my opinion but it was hot and fast. Tim's coffee is always great!
They never fill the french vanilla's. You pay 2.61 for a medium and get 3/4 of a cup. Save your money and go elsewhere
I've always found them courteous and fast, and the order is correct. Food is tasty too... ☺
4 stars only because of the location. Staff and business itself is excellent but about 3 people at least are gonna ask you for change or a smoke lol
Its a standard Tims, mediocre food and high for what it is prices. Sandwiches that a tough to chew, doughnuts from frozen, slightly above average coffee. Al this compounded by the fact that when they make a mistake they never do anything but the bare minimum to fix it. Really only worth stopping for the soup if you don't have time for anything better.
(Translated) Selection pauvre lors de ma visite et beignes bad literary fourres! Where you gave birth, you gave them no credit at all. I've found out who is charging. (Original) Selection pauvre lors de ma visite et beignes mal fourrés littéralement! On a pris deux beignes et les deux avaient presque pas de crémage en dedans. Assez déçu surtout au prix qui chargent.
Just wow worst customer service ever absolutely disgusted by the way I was treated STAY AWAY FROM HERE AT ALL COSTS would love for a manager to contact me
Coffee
Always fresh coffee
(Translated) Very slow service (Original) Service tres lent
Newly renovated, very nice.
Nice place if you are visiting Swan River or driving through to other communities.
Cashier dropped change all over the counter like she didnt care Asked for letus tomato bagel and got onion in it????
Just dropped by for a coffee while finishing Christmas shopping.
Place is a hangout for heroin addicts. Needles in the bathroom.
Always fast and friendly
They were not that busy 6 employees , was almost 10 min to get 2 coffees abd then after we got on the highway realized they put more sugar in than asked for so what a waist of time
Why does the Waterloo location in Sain John, n.b. look down upon the people you serve.. just watch a man got no service after he paid they served the person behind him an fella was left walking out.. This is not first time I see this at this location. very bad for businesses to have your workers treat your customers in this manner.
The steamed tea lol. Great service.
Great deal in the app for two farmers wraps. Also the staff is always cheerful!!!!
Good coffee
(Translated) super good service (Original) super bon service
(Translated) Good service (Original) Bon service
(Translated) Warm, friendly, good atmosphere (Original) Chaleureux, aimable, bonne ambiance
Ok
always A+ to me
(Translated) Good (Original) Bien
Ok coffee
Coffee
Good !
Tim the best
Great staff
Best coffee and amazing donuts. Staff are sometimes rude.
(Translated) For a coffee break (Original) Pour une pause café
Good coffee
(Translated) Rather fast as a car service (Original) Plutôt rapide comme service à l auto
Good and fast clean
Love the ice cap and my kids love timbits
(Translated) Versatile and fast, the service was unsuitable. I prefer to go to the driving department. (Original) Polyvalent et rapide, le service était toute fois peu convenable. Je préfere passer au service au volant.
The new steak pannini is great. Just make sure you remind the person to cut it in half like it is supposed to at Yonge/Finch subway location.
Love the coffee and the floor show can be a blast as well.
Great service and coffee and speedy service
Fast service, mostly chipper people they love to joke around and have fun at work and that's amazing
Service is normally fine. But what grinds my gears is that any time I order a hot beverage (usually a French vanilla), it is always filled 1-2 inches below the top (and for reference the black fill line on the outside of the cup is about a half inch from the top). This is creating less value for the money. Why not just make the cups smaller, or fill up the cups.
(Translated) I do not like TIM anymore. I only looked for coffee at colleagues (Original) je n aime plus TIM. J ai seulement cherché des cafés à des collègues
dont complain that you are jealous of people who use the machine while you line up in a long line like sheep to pay with cash when its not hard to tap a card and go. if you choose to be old fashioned then be old fashioned and waste time. these days, time is money and a card is going to get you 15 minutes in your pocket every time you go to pay, anyways, my complaint is that i walked over here from work hungry in the morning to try the new vegan beyond the meat patties only to be old theyre sold out and wasnt offered anything else. ugh. whatever. $5 per sandwich was a waste anyways, thanks for helping me save.
(Translated) This morning I ordered a morning sausage with extra bacon, but without bread. I also received it without cheese ???? !!? You owe me a slice of cheese, my tabarouette gang ????! (Original) Ce matin j'ai commandé un petit matin saucisses avec extra bacon, mais sans pain. Je l'ai aussi reçu sans fromage ???? !!? Vous me devez une tranche de fromage ma gang de tabarouette ???? !
Slow service
Food is decent, and the time spent waiting is awful. They have completely forgotten to make my food on more than one occasion. Staff is usually understanding about this, but it ends up being a huge inconvenience.
Good service
My wife and I came up here from Detroit Michigan last month and it really opened our eyes to what Tim's really is! Great coffee and warm donuts! We have sub par coffee and garbage donuts in the states
Can't get enough
I’ve been here maybe 12 times and literally every single time they have completely messed up my order. I hate to leave this review but busy or not they never get it right and the most I try to order is a drink and a sandwhich.
Good hot chocolate
(Translated) Good (Original) Bien
????
Worst Tim's I've ever been to.. always a line up right to the road service is terrible I'd be absolutely shocked to get what I actually ordered
Fine
I has the best customer service experience here today. I ordered soup and sat down at the table with it. The gentleman who served me came up and brought me a new one. He said the other one was not warm enough. Great customer service!
great!!!!
I love this location, The staff are amazing and I am going to be continuing to go to this location in the future because you never have to wait to be served. i also like the fact that the place is always clean and well kept and they really …
Nice place, pretty slow wifi
Great place for warm up after sled ride from Timmins. Quick in and out and close to gas.
A member of your team went above and beyond for an out of town customer. When your app failed the member of staff came through; much appreciated your kind gesture young lady. :-)
My IceCapp was Great ????
(Translated) Great (Original) Super
Always a friendly atmosphere which ever one I travel to my choice of coffee stop preferred to Starbucks. My favorite.
Great ladies in the drive threw????
Really like coffee. Don't know why it doesn't taste the same at other locations. Nice and clean. Employees go above and beyond for your order. Coffee really tastes good. Does not have that burnt after taste like all other locations i have been to edmonton do.
Quality of coffee is not great McDonald’s coffee is better and less in price
Couldn't get server to understand my order. Was very frustrating
Self serve Tim Hortons. They have the coffee and donuts! The staff here is always friendly.
Timmies
(Translated) Very good service and very good coffee (Original) Très bon service et très bon café
Sketchy people hangout around the place from time to time. Other than that, everything else is just fine.
This place is almost like any other Tim Hortons. The only different thing is that it is inside the same building as a gaz station. A lot of places to sit, newspapers and good coffee.
Prders 99% of time are never correct
Breakfast
Good Service
It's Tim Hortons.
Great service coffee always made perfect thank you
(Translated) Fast service, the staff is courteous. Food is good like a Tim Hortons! A must in the neighborhood to vary. It offers in particular mini omelets with cheese and bacon which is very suitable for the ketogenic diet. I close by mentioning that the place is very clean which is not always the case with fast service restaurants. (Original) Service rapide, le personnel est courtois. La nourriture est bonne comme un Tim Hortons! Un incontournable de le quartier pour varier. Il offre notamment des mini omelettes au fromage et bacon ce qui convient très bien au regimes cétogène. Je termine en mentionnant que l’endroit est très propre ce qui n’est pas toujours les cas des restaurants à service rapide.
Spicy sandwiches
Friendly & fast service
Manz waited for 10 mins for a breaky sandwich, ongod he gave me the wrong bun????????
It was packed and crowded but was in and out quick. Good coffee too.
(Translated) The river and the beach are so beautiful! Visit at the beginning of September. Affordable price. Peaceful site and excellent welcome. Very nice play park for children including a giant trampoline. Friendly and accommodating staff. We will come back. (Original) La rivière et la plage sont tellement belles! Visite début septembre. Tarif abordable. Site paisible et excellent accueil. Très beau parc de jeu pour les enfants dont un trempoline géant. Personnel avenant et accomodant. Nous reviendront.
It stated 24 hours and we drove about 25 mins in the middle of the night to find it closed. Very disappointed
Fast and friendly
I love tims and this one is really nice
Good customer service
just like any other Tim Hortons but staff keep it extra clean.. great location central to the down town businesses
The only place that knows how to make a proper iced coffe
Slow drive thru and they don't have iced coffee!
(Translated) Good Service, very courteous! Want to serve you. Clean when I go there and clean it often cleans their devices. Good team nothing to say, especially A l x a n d r a ???????????? (Original) Bon Service, Très courtois ! Veulent vous servir . Clean quand je vais là et propre il nettoye souvent leur appareils. Bonne équipe rien n'a dire , surtout A l e x a n d r a ????????????
Favorite coffee, always friendly staff.
Friendly staff
Slowest.... Service.... Ever... I stood there and waited for my soup and panini for about 15 minutes as the guy making everything moved as slow as he possibly could, while everyone else was running around keeping up. I was in a hurry and ended up leaving before I even got my food. Brutal. If I wanted to wait that long for food I'd go to an actual restaurant.
Good caffe
Delicious
Waterloo Street Tim Hortons
drive thru service getting better - not as slow :)
Okay service. I've worked at Tim Hortons. I can tell you it needs a whole new team under all nee management.
Good fast food. Reminds me of mcdonalds
Breakfast
Was happy with selection and products . They had soya milk there as an option. Clean .
Normal
Mmmmm baby
(Translated) Good service. (Original) Bon service.
(Translated) The famous dep tim or many macabre story happened just outside in the parking lot thank you for the wraps of the worker that today I am not able to eat because I have abused but thank you cameme! (Original) Le fameux dep tim ou nombreuse histoire macabre se sont passer juste dehors sur le parking merci pour les wrap du travailleur que aujourd'hui je ne suis pue capable de manger car j'ai abuser mais merci cameme!
Take out
Does not follow scanning code of practice. An item was advertised as being 14.99 but did not ring in at the till as such. When the price was pointed out the till person argued with us about it, and then called her manager to argue it as well. Then another staff came out from the work area to come over and physically change the price. Staff at this store were rude and false advertising is not okay. You need to honour what your prices claim to be.
Great drinks and tactful treatment
(Translated) Excellent service, I was offered another choice of sauce and it was delicious. You should pay more for your employees. They fully deserve it. The crush on their dinner. (Original) Excellent service, on moffre un autre choix de sauce et c'est délicieux. Vous devriez payer plus cher vos employé.e.s. Elles le méritent amplement. La cohue sur leur du dîner.
The person at the counter spoke very softly and I didn't understand what she was saying. When we got our food in the take out bag, it was missing a hashbrown, and our bagel barely had any cream cheese on it and it wasn't cut.
(Translated) I asked for my well cooked bagel / burned limit, it was less cooked than usual. (Original) J'ai demandé mes bagel bien cuit / limite brûlé, il étaient moins cuit que d'habitude.
Bought a mocha and a london fog' mocha was really watered down. Same with london fog. Also we r in a pandemic and the bathroom mens and ladys were discussing dirty' my hubby told how gross the the mens was. Entrance door also was gross with finger marks' i get it it busy but still . Cleaning in pandemic is kind of a must. There was a girl outside cleaning the garbage bin but cleaning the inside was is more important Sorry for the bad review . We were on the road and already out of town befor we tasted our drink , so there was no turning around to get new ones. Suggestions: Bathrooms wall need to be washed. I really dont want to say what i seen on the ladys' and windex the door more often. Up the cleaning schedule.
About what you'd expect from a Tim's location, nothing to complain about
Coffee taste burnt
Worst tim hortons ever!! NEVER get your order right. Stopped going to this timmies. Wasted my money here too many times. I now go to the 1 on Strachen road
I went to get coffee, and I understand that they are only drive thru at this moment. But what about people who want to take away the coffee?? They told me that they can't serve me because I don't have a car. Really? You guys want me to go buy a car first to get a coffee? Should I go buy a 30000 Dollar car to get a 2 Dollar coffee now?? This was the worst experience ever. I never expected that from any Tim Hortons. On the other hand, the Tim Hortons in Sydney serve to everyone who just walk by for a coffee and don't ask them to buy a car.
It's still Tim Hortons. What else do you want me to say?
This place was absolutely atrocious. The coffee tasted like water and overall I had a big dissatisfaction with the service. They also didn’t give the leftover change back to us.
very slow. they forgot about my order. waited 20 minutes for a sandwich and they weren't busy.
It serves
Service
Quick stop on our way back from Jasper. What can you expect, there were clean washrooms and good service.
They make great coffee here, the only thing I don't like about this location is the parking lot, the security guard makes you feel unwelcome and the bathrooms are locked up tight so you have to go to the counter and ask them to let you in. I know that it was designed that way for public safety but I lived in Edmonton Alberta and there are rougher places there than Saint John and locked bathroom doors are not common like this at Tim's. They should consider installing a black light in the bathrooms.
If you want a coffee, muffin,donuts it's alright but the sandwiches at the drive trought are disappointing
Someone gotta adjust these hours, here and the sign on location boast 24 hours but does not ever appear to be
Drinks are okay, Ice Cap is their best, coffee isn't great. They abuse the Canadian gimmick a lot while they're quality isn't kinda trash. McDonald's coffee is much better in my opinion.
Good service
Great friendly services & people .
It is no different than any other Tim Hortons. Good food and hot drinks
Great customer service
Great service
Ovid has pulled it
Service is a bit slow and they don't always have popular items available.
It was the worst Timmys experience!!! First we were told the iced cap machine was not ready. So I went with a berry smoothie. When it came to pay, I asked to use my reward points for the drink. The clerk had no idea what I was talking about and said she can’t do it at this location. So I said no problem, I’ll just pay with my app, but please first load $20 on my phone. She had no idea and again told me she can’t do it. I explained that’s weird. Just charge my CC, then scan my phone to add the credit and then scan again to charge my drink. Another lady came to help her. She was just as confused. In the end, they emptied the credit on my app ($1.69) and also charged us the full price on my credit card. She also didn’t give me a receipt. In the end I paid almost $8 for my large berry smoothie. What a terrible customer service!! Train your ppl properly!!! Ridiculous!
TASTEST TIMMYS IN TOWN
Hoping that Tim's will start offering Keto food options.. (Real food)
Quick, good, clean service.
This location has gone under a rehab place looks great
Very friendly staff. The specialty donut I had ordered on the app turned out to be out of stock, and the manager insisted that I should get a second donut for free because I had to pick a regular donut. The restaurant is very clean and their service is fast
Staff friendly. They know their regulars
It's a Timmies....
Great service and very clean but went there at 2am and they had absolutely nothing but coffee for sale . That was a waste of my time
fast friendly and convenient
(Translated) Fast drive-thru and hot lunch. (Original) Service a l'auto rapide et déjeuner chaud.
Tim Hortons is the worst. Terrible cups, coffee and atmosphere .... Go to McDonald's any day
(Translated) A standard Tim Horton (Original) Un Tim Horton standard
(Translated) No place to eat too much coffee syrup (Original) Pas de place pour manger trop de siroteux de café
I do like my coffee so I go to Timmy's because it's a little stronger the other places.
Full service
Good service but can be slow at times
Tim Horton's staff is friendly and food is reliable. Coffee is good and the hours ate very convenient.
Very slow service, took ten minutes to get one coffee
Coffee was mediocre......the Hockey cards are awesome!!!!
(Translated) Good coffee (Original) Bon cafe
West End Tim Hortons - both are probably the worst locations in town in terms of accuracy & efficiency. Semi-great staff, but there are a questionable few just like any business. It's Tim Horton's though, people will still go!????
Deleted my order off screen didn't make the food the way I wanted and lettuce was discolored. Not very happy usually my order is on point.
Polite - but no plain timbits? What the heck?
Love it very tasty
Canadas coffee
Great service. Coffee is sweet when you want to be, to my preference
Bon service
It's Tim's, can't go wrong with it
Place is clean service was very prompt, staff very polite
Another nice Tim's!
Good services, drive through, take in take out
Nice friendly staff and a great social place for the community
Didn't care for it. Luckily I don't have to go back.
(Translated) Good for coffee lovers and donuts (Original) Bon pour les amateurs de café et beignets
We have way too many of these damn places
Dine in
I'm not quite sure why the woman laughed at me when I ordered my coffee with 6 creams and then when I reached up to put my card into the credit machine she goes, you know, YOU can take the machine. Don't act so surprised when someone cancels an order from your rudeness. Learn some manners. Please and thank you.
Nice place, good crowd and relaxing environment. However not a lot of selection for late night munchies attack.
Nice staff and clean resturant
(Translated) Good (Original) Bien
Loved it❣️ carrot Muffin ????
(Translated) Very slow service but ok quality (Original) Service tres lent mais qualite ok
WORST TIMS IN HAMILTON!!!!!!
(Translated) Always perfect (Original) Toujour parfais
Consistently great service
Good people
What can one say about coffee?
(Translated) Parking is good for trucks (Original) Le parking est bon pour les camions
Great ice cap
Wifi not available as advertised.
Great people extremely helpful ????????.
it would be better if the electrical outlets worked. other Tims in town even have usb plug ins to charge your devices. it's hard to use the free WiFi when your battery goes dead and you can't plug it in. it is 2017 ya know ☺
Coffee
Was good had shots of patron inside with my homie
Very slow, this was not an isolated instance. Every visit was up to or over 10 mins to get one tea & one icecap. Ssving grace was pleasant servers.
(Translated) No service inside the restaurant. Everything is for auto service (Original) Pas de service à l'intérieur du restaurant. Tout est pour le service à lauto
Why would I complain about tim Hortons ...love
This timmies has a very limited menu ..no iced coffee. No hazelnut/caramel shots ..etc..staff was very rude.
Always fresh ????
Served me a lukewarm coffee. Won't be going back to this location.
Line up to get coffee took 10 mins threw drive threw .
Good and loved it
I love there smoothies...
Quickest Timmies in the wild west
Service mediocre
I loved it
(Translated) Ordinary good (Original) Bien ordinaire
Love Tim Horton's coffee. I get one anytime I am near one. ❤❤❤❤❤
Worst experience I've had as a in store night shift customers
(Translated) Coffee Mika worse than other Tim in the city of Granby, I'm surprised! (Original) Café Mika moins bon que dans les autres Tim de la ville de Granby, je suis surprise !
Really cute barista works there, she’s amazing
Good stuff Haha
I used to drive by here nightly on my way to work in North Bay from Sudbury so I'd stop in occasionally for a drink. I was going to get a bagel one night until I saw flies landing on the food. I complained to Tim's corporate about this disgusting sight. A few weeks later I stopped in to see if anything had been done to resolve this issue to see it hadn't and there were flies on the food again that night. I won't be back. I would like to give less than 1 star rating but google doesn't provide that option.
I asked for caramel latte. I worked there before and it wasnt this bad. Even your hands are not lying that you made a dark roast instead of a latte. And no, making caramel latte is not complicated. Adding caramel to a regular latte. ????
Good food and service
Courteous Staff. My hats off to the staff at the Waterloo Tim Hortons. Despite the morning rush-hour, they were able to provide service with a smile.
Always love the coffee don't usually drink coffee but make a exception for a Timmies
I should really get a Tims Reward card. I love the coffee
It timmies, what can I say?
Horrible parking and drive thru. If you enter there's a good chance you or your vehicle will be leaving damaged.
Good friendly service.
(Translated) Clean, friendly, smiling staff, and good advice. For me this is where I go next time I advise you to stop (Original) Propre, convivial, personnel souriant, et de bon conseil. Pour moi c'est la que j'irais la prochaine fois Je conseil de faire une halte
They were very accommodating when I asked for a sandwich with no bun. Great service.
(Translated) Very good service (Original) Tres bon service
Love coffee when made proper
(Translated) Congratulations to the employees ... excellent service (Original) Bravo aux employés... excellent service
(Translated) Fast service (Original) Service rapide
Just because.
Warm and delicious food
Best Tim Hortons in Western Canada! First one in hundreds that actually toasted my English Muffin!
(Translated) I ordered 2 simple things and I did not receive the right items in addition to being cold after a 20 minute wait. Employees seem dissatisfied and do not get on well with each other so there is discomfort for the clients. (Original) J'ai commandé 2 choses simples et je n'ai pas reçu les bons items en plus d'être froid, après une attente de 20 minutes. Les employés semblent insatisfaits et ne pas bien s'entendre entre eux donc il y a un malaise pour les clients.
Service is very slow, grills were down after several days.
Service constantly disappoints
They almost always get my order wrong and the other night a worker actually rolled their eyes and scoffed at me when I asked for an extra cup for my hot chocolate in the drive thru.
You cant beat it the best food on the planet
(Translated) Slow service (Original) Service lent
Other
You should call them first before you go there they don’t carry all the items that’s they should have it .. and make sure you double check your order because the could mess up your order .
We were there today at approximately 12AM. Two females and one male staff. None of them smiled and the younger female at the cash till seemed to be somewhat helpful. The older female employee came from the back so I will assume she has the seniority and was the unfriendliest and coldest of the three - no smile, no hello, actually, I think maybe she doesn't even see customers in front of her The male staff was also not so warm. I will assume they are all tired. I hope they will eventually find employment which will give them more joy.
I have had a few issues. The employees handling the speaker in the drive thru either interrupt you while there taking your order or they just don't listen and make you repeat your order until they get it right. I don't know if its because they are talking with other employees and not paying attention but sometimes I want to tell them to clean there ears out.
(Translated) Used it seems more than lost, it takes forever to have an order (Ice capp and Tim morning sausage). Customer order mixed up. In short, very bad experience on all my visits. (Original) Employé on l'air plus que perdu , ça prend une éternité avoir une commande (Ice capp et Tim matin saucisse) . Commande des client toute mêlé. Bref très mauvaise expérience à toutes mes visite.
They got my order right
Very nice staff. Quick service and competitive prices
Cafe!
Didn't get my mobile order ready
Workers are so friendly and tim Horton is always best
Very busy place good service with a smile
Quick and efficient drive through staff considering the amount of traffic going through there. You will wait most likely so just be patient.
Horrible the service was terrible I had to wait like 25 mins for a bagel and I got attitude when I asked where it was
Nice clean store
Great food, good people, and man oh man, is it Speedy!
Always find this to be the more popular spot to grab a coffee, in comparison to the other locations. So far haven't had mistakes from here , staff always appears happy on my visits . Huge parking lot space , just wish people would stop littering. Most common location for bike meets.
As long as you like watery coffee and frozen donuts they're great. I recommend the London Fog... Just to make them suffer.
Wasn't a bad coffee and bagel but the drive thru is a bit narrow for bigger trucks
Its a Tim Horton's. Staff was nice, service was fast, parking lot is large.
(Translated) Great (Original) Super
Great place to stop on the way to the Okanagan. Fast service.
Always have to double check my order here when going through drive through. 9/10 times something we ordered is missing.
Everything is the same but I found the friendly atmosphere is gone since the new owners took over.
This is how it looked, and they were totally slammed. Either not enough staff or exceptionally poor management of the front, drive through and mobile orders left us waiting 20 minutes for food that ended up being mostly wrong. Sorry, I don't normally post negative reviews like this, but I just had to call these guys out on mismanaging expectations or priories and seemingly hanging their poor staff out to dry.
Good eh
People here are really friendly and the food is amazing
Awesome....the girls are nice and as fast as they can be.....
Love going there
Great service but you need a bigger parking lot
Hh
Coffee is my beer
(Translated) Quick and courteous. The toilet was clean. Large parking lot for truckers. (Original) Rapide et courtois. La toilette était propre. Grand stationnement pour les camionneurs.
Busy spot but fairly quick service.
Not only is it hard enough to get a sleeve. But how hard is it to make a black coffee. Always and only ever ask for black. What do i get... Not hot water and coffee. But some sort of double double. For a whilr this location had improved and managed to only forget a sleeve anf always respond "huh, oh" then give obe. But two days in a row. Rushing you through and i end up with a not GD black coffee
Best service
Good food.
Love it
Tim's.... Bring back the Walnut Crunch and Dutchie. Let's start a petition! Tim's still has Timbits and Great coffee.
Good breakfast sandwich and Canada Day pastry. Oh, really good cofee.
Always out of something before 730am.
Friendly staff. I was hoping to get a coffee and when I tried to order one the server said, "We don't serve coffee." I looked at her. She looked at me. I looked at her. She screamed, "Sike!" and took my order.
2 stars only for good beverages. Staff on drive thru is very rude. They have no greeting sense. Needs better training. Food is never made properly, usually all over the place in the wrapping.
No problems except for some strange reason, most Tim Hortons staff often forget the sugar or forget to stir it. Also didn't have the ice drinks advertised.
Awesome staff
It is a typical Tim Hortons. Staff seemed fine, they have a drive through. They have a mobile pickup area as well. Washrooms weren't anything special but kinda clean.
Always smiling faces. Good staff and quick drive - through movement!
Nice friendly staff
Was busy, so a lil patience is needed and had to make 2 trips as wasn't given my whole order at once
Absolute joke. This location used to be the best in town. Now they can't get anything right. Food and drink quality is non existent. You leave and realize you are missing something; they mix up the drinks and what's meant to be in them...today my steeped tea tastes like water.When going back to get the donut that they missed for the 3rd time this week they threw it at us and said 'here'. Disgusting.
Take out
(Translated) Fast driving service (Original) Service au volant rapide
Good coffee and made in a timely fashion.
(Translated) Quick. Good service. (Original) Rapide. Bon service.
Best coffee in town
Got my order wrong 3x in a row. It was frustrating.
Service
The staff are always friendly with a smile! Thank you!
Always enjoyed
(Translated) The madam at the pre-retirement driving order was in an excellent communicative mood ???????? (Original) La madame à la pré-retraite à la commande à l'auto était d'une excellente humeur communicative ????????
Good space for spending time
Food ordered and received was wrong, food in the bag was not mine, I hope others enjoy my bagel!
Lisa should get a raise! Prob best timmies staff member I’ve ever encountered. Amazing bagels too
This is by far the best Tims in Canada, i live in ontario and couldnt find any good Tims, saw this on the map and was like hey ill fly all the way up here to taste this coffee 10/10
Fabulous! Love the white hot chocolate with a raspberry shot
Sarah The supervisor, she came to the store every night and she chit chat with staff. Staff don’t take care of customers at drive thru. We came back 2 times at the window and staff didnt take care of us.
Horrible!! 5 times I go there and I order and not a single time I got what I ordered. Its irritating!!!
Timmys is still the best coffee shop around, this location does not disappoint.
Good service fast in the morning at the drive thou in store little slow but now to bad
Slow service
Drive thru only. Staff usually quite friendly. We get the odd impatient or moody one.. but we ALL have good and bad days! I forgot to scan my Tim Card ... so paid full price (when I wouldn't have ordered it otherwise). They could have refunded the order and repunched it for me..considering that Nobody was behind me, as it was late at night.. I didn't ask ..but I could tell he didn't want to either (I tried to stop him from hitting that cash out button so he knew I had a coupon ). Lol it was just too late. No biggy. I wish they would ask for the card like they used to. Maybe they can't due to Covid? Anyways.. yes I recommend this Timmy's though. They are friendly, courteous, Clean (always wearing disposable gloves to do up your order), and speedy! Just don't forget your Tim Card!! Those points add up! Lol :)
Tenable service 90% of the people can hardly speak English and you can forget about getting you order right
When in Canada you will need a Tim Hortons Coffee...... Thank you.
Okay
Great service and great food .....it tim Hortons
We picked up our breakfast here during our coach tour of the Canadian Rockies. Our tour guide pre-ordered the items since they had to make breakfast for about fifty of us bus passengers. We had a choice of 1) Sausage muffin, 2) Egg and Cheese muffin or 3) Veg Bagel, and all us were served a Hash Brown and a Fruit Juice instead of a coffee. Tim Hortons has over four thousand fast food outlets spread over Canada.
(Translated) Well served (Original) Bien servis
Good efficient staff. Endless customers but they move them along quickly
Tims. A Canadian staple.
(Translated) Defois y'on misere !! (Original) Defois y'on de la misere !!
Great service.
Great food
(Translated) Good coffee and good donuts (Original) Bon Café et bonne beignes
(Translated) Nice place, service is ok. The place should be cleaned a little more often (Original) Belle place, le service est ok. La place devrait être nettoyé un peu plus souvent
(Translated) good lunch (Original) bon déjeuner
My first time at a Tim Horton's. Great experience. Big selection, helpful staff, clean facility, good prices. What more can you want!
Fast driving through orders.
My go to drive thru for coffee and breakfast ????
It's coffee and they didn't mess up the order
(Translated) When I went there there were ants in the Timbits rack and even higher !! ???????????????????????????????????? (Original) Lorsque j'y suis aller il y avait des fourmis dans le rack a Timbits et même plus haut!!????????????????????????????????????
You can't go wrong with Tim Hortons.
Great coffee
Fast service and free timbits for the dog???? whats not to like
Not a fan of Tim's generally but found it to be a last resort one late night. Don't know if the menu was broken or what but no sandwiches were listed so I asked the cashier what they have and the response? "All of them." Plus rolled eyes. Confused, I asked what she meant and got a snarky list of their sandwiches, like I should know better. Look, not all of us go there every day and have memorized the entire menu. Especially in a town with so many summer tourists. So, please, save the attitude towards us Tim's-naive folk and just list the sandwiches on a menu somewhere so I don't irritate the cashier by asking her any questions at all. And, in the end, the sandwich wasn't even good.
(Translated) Excellent (Original) Excellent
Line moves quickly
(Translated) Trss good service good price personal courteous understanding and warm like place (Original) Trss bon service bon prix personnelle courtois comprehensif et chaleureux comme endroit
Ordered large coffe and steep tea waited 18 minuts befor i could ordered and 12 minut more after i ordered.
Standard Tim Hortons, customer service was a bit lacking but overall clean restaurant.
Love to have it open for longer time
Do not attempt to use the walk-in you will be ignored because the drive-thru is priority to the workers I personally know who employs and there are insects crawling all over the product in the back in the conditions of their work space is unsanitary and just flat-out disgusting. Minus the health concerns and the poor customer service the product they put out is terrible if they even have any in stock
(Translated) Free and unlimited Wifi, good fresh paticerie, friendly server (Original) Wifi gratuit et illimité, bonne paticerie fraîche, serveur sympathique
(Translated) You came for curiosity, you will come back for the apple-cinnamon donut or the cinnamon-maple bagel. The coffee is lighter than in France but very good and very hot (can be taken away). Ideal for breakfast or afternoon tea. To be attended in moderation however ... It's too good. Also take an interest in the name of the brand. (Original) Vous êtes venus pour la curiosité, vous y reviendrez pour le beignet pomme-canelle ou le bagel canelle-érable. Le café est plus léger qu'en France mais très bon et très chaud (peut être emporté). Idéal pour le pdj ou le goûter. A frequenter avec modération cependant... C'est trop bon. Intéressez vous également au nom de l'enseigne.
Must have been a rough day for staff mood was off
Super
Coffee
I love the coffee the staff is friendly but the toilet paper is ridiculous.
The service is not as good as it once was
Excellent service and food
Coffe is alwsys good
Good service
Clean place
The washroom wasn't in the best shape last time we visited but other than that a good location. Staff chatted with us about attractions in Kenora since we were from out of town.
Ask for a large ice coffee,gave me a different order,then charged me twice
Am I the only one who thinks this location's coffee is awful I get one DD in the morning from this location and one in the afternoon from another location. This one is bad it doesn't even look like DD by color and somewhat tastes sour. I wonder what kind of cream they put in it. It's is also very hot to be DD, more like 1 cream coffee.
Always friendly and prompt service
(Translated) Excellent service (Original) Excellent service
(Translated) Good (Original) Bon
Lineup out the front door, one guy working till with a speech impediment. Waited over 15 mins for a simple croissant and coffee just to finally get told after waiting 20 mins that they were out. Selection is terrible and I had to argue a bit to get my refund so I could leave. Terrible location. Going elsewhere from now on. You lost a customer.
Lots of orders they can't do because they don't have proper equipment to do so! Like for example London's fog because they don't have steamers for milk. How bed can it get??? It is a coffee shop! Really???
(Translated) Good service and pleasant! (Original) Bon service et agréable!
Average Timmies, good coffee, food and service.
Love this place fast and efficient
(Translated) 3 cream 3 sugar one very large (Original) 3 creme 3 sucre un tres grand
Worst tim hortons i ever went.. Please train the employees how to great a coustmer when they come to the storee. "No thanks no hi"omg Oders are not even done properly most time my coffee or tea dsnt hve sugr or enough cream but at that time i thought it was summer so it would busy in the store.. As if know its slow season and still they cant even make a small oder properly..... If there is a zero star i would have givn that????
Best Tims service in HRM friendly staff and very quick.
Wonderful tea n apple pie donet..
Typical Tim hortons. Good environment most of the time.
Always a good cup .. friendly staff
(Translated) It's good, but very fat and very sweet. (Original) C'est bon, mais très gras et très sucré.
Good food and drinks. Nice and close to the 400 so it's a easy stop along your travel route
They uphold what you would expect of a Tim Horton's.
Service on this tim is very slow
(Translated) Long service at the counter (Original) Service long au comptoir
Great Timmy's as usual
Ok its a timmys
Its Tim hortons
(Translated) Coffee beans (Original) Kahvesi guzel
Great service
Terrible location. Drive through is always backed up onto Mill Street, disrupting traffic in both directions.
(Translated) Quick service and the staff is friendly. (Original) Service rapide et le personnel est sympathique.
Seems to be the best tims in the bay
Slower at night drive thru consistent. Fresh baking
Service is bad as usual. Congested space inside.
Best public Service ever!
Great experience
Not bad
Always fast, friendly service
Other
Bon service!
This is a very clean Tim's!
Nice people and fast
(Translated) I just love this coffee shop. (Original) Simplesmente adoro essa cafeteria.
(Translated) Classic Tim (Original) Tim classique
Just a normal tims. Good wifi and good clean bathrooms. You should not have any problems here.
Enjoyed Iced coffee. Thank you for access to clean bathrooms.
Always a great service with smiles all around. Go check them out
The staff are friendly and the coffee gets served fast. Unfortunately one of my co-workers had a bad experience though with how long it took for some sandwiches to get made which held us up before going to work, so if you have a bigger order? You need to order ahead of time or you might be stuck waiting for a while
Very clean. Good coffee!
(Translated) Passable service (Original) Service passable
Coffee a little weak this morning. Friendly staff
I need a quick lunch Tim's was across the street it was surprisingly good and the staff was very friendly.
It's Tim Hortons. Nuff said.
your typical Tim's - great food, kind workers
(Translated) Very ordinary service c (Original) Service tres ordinaire c
(Translated) Amusing (Original) Amusant
Service
A coffee or two a day , yum ..
Great service
Good location on Hwy 7....easy access in an out. Quick and efficient service of a known product and quality.
Great friendly staff !! Very quick service ????????
Alot of drama
Not a Tim Hortons. This is a gas station with a coffee machine.
What's to say? It's Hortons
Awesome coffee shop
(Translated) On good coffee when they do not hurry (Original) Sur bon café quand ils ne ce dépêche pas
Staff need to listen to orders more carefully in drive thru and not get angry if they get it wrong. I wasn't angry, they shouldn't have been either. Mistakes happen.
I enjoy walking a kilometer to get a coffee from tim hortons. Good stu
Always friendly
Consistently good coffee
I ordered a mocha and got a hot chocolate
Quick service, accurate & a little crowded.
This location is busy during the evening. Great place for meeting friends.
Nice place to refreshments lol
Coffeesgreat ....staff awesome
Terrible service..they can't get orders right
Nice, relaxing, convenient location.
Good
We thought we'd try an egg McMuffin again as they advertise they now have fresh eggs! Got slapped together sandwiches, cold, cheese not melted muffins dry. So back to McDonald's or A&W.
AWESOME COFFEE!!!! And great food as well. Breakfast wraps are really good!
Canada has Tim's. Tim's is awesome
(Translated) Disappointing staff. The person at the cash desk was in training so we accept that she takes time but she was very unpleasant, just like the person who came to help her afterwards. But food ok. (Original) Personnel décevant. La personne en caisse était en formation donc nous acceptons qu'elle prenne du temps mais elle était très désagréable, tout comme la personne venue l'aider ensuite. Mais nourriture ok.
Well it's Timmys..what can you say..i actually don't find their coffee good but many people do.Check your items before you leave the drive thru..mistakes happen often Today it happened again.. Didnt double toast the english muffins for the breakfast sandwich..then to boot lol they mixed up the order and put a biscuit and an english muffin together on one sandwich.. This place just gets worse and worse I did call the manager who was very nice and very apologetic...she did fix the order for next time
I'm I'm Canadian so eh(IT THE BEST EVERRRR)
I asked for an explanation of the new roll up the rim procedure and was just handed a card. Not helpful. My coffee was good.
Good food for a fast stop.
Coffee was decent...
Clean, friendly and super fast
(Translated) Good service, cordial and polite. (Original) Bon service ,, cordiale et polie.
Don't like how you can't get chicken after 11:00 PM.
It's my plase of to go when my body can't rid no more
Excellent service and very friendly staff.
(Translated) Very good service Thank you shawne xx (Original) Très bon service Merci shawne xx
(Translated) Very well (Original) Très bien
I really loved this place. Great staff and perfect order made.
Great coffee.
Clean, fast, friendly service. Lots to select from.
Coffee was great as always. The New York cherry cheesecake donuts are awesome. Honestly, Tim Horton's donuts, muffins, sandwiches etc are all delicious.
Higher prices NO customer service and a manger with an attitude that likes to yell at customers. Classy I would rather drive to Terrace than spend a penny here.
Spend many of hours since it opened in the 90s . Great place to watch the action on st John's "strip" .. lots of "outlaws" ( not the Mc outlaws) hang around this spot . I always see lots of brothers and aquantances
Foos good
be careful with the cream cheese for the bagels. my family visited this morning, October 29th, my mom and I had bagels (only she ordered one with cream cheese, mine was with butter) and shes been very very sick all day from the cream cheese. she mentioned it tasted a bit off, but ate it anyway because we were hungry, and ever since she ate it, she's been sick. 2 stars because the service was quick and coffee was okay.
If you're looking for the worst Tim Horton's in Canada look no further. Or maybe the staff was having an off morning, your guess.
Take out
Staff friendly. Service excellent.
This Tim Hortons has plenty of seating options, they have an express beverage line between rush hour in the morning. It is usually packed with people so the line up is long and 5/10 times the staff are not the friendliest but they are very busy! If you're not in a hurry, I would definitely recommend this Tim Hortons
(Translated) Good coffee (Original) Bon cafe
Fast, friendly, consistent. Morning staff knows you by your order. The drive-thru configuration causes some major problems for this restaurant when it is busy. People will brainlessly line-up back onto the highway if the drive thru is busy, to the point of blocking the right hand lane on highway 7 and completely blocking anyone's access to the entrance even if they wanted to park and walk in, and in addition it dangerously obscures the view of anyone trying to exit the parking lot back on to the highway. Dangerous and ignorant. Hard to say if this is a fault of the design or entirely the fault of the people of Perth.
(Translated) Always so addicted (Original) Toujours aussi acccro
Bon service
As a Tim's should be. No surprises.
Service was terrible, my partner got coffee spilt on her because they were in such a rush and couldn't put the lid on the coffee properly, and I was given the worst latte I've ever had from a Tim hortons come from this location, I'd tell anyone that reads this to take the extra time and go across town so you don't need to have such a terrible experience like I did
(Translated) On our last trip through La Tuque we stopped at the Tim Horton error The fairly fast service my food tasteless we ate almost nothing. Tim Hortons I often visit my one. Returning another time worse than worse !! Large puddle of milk on the counter 15 minutes to receive our order never seen anything like its (Original) A Notre dernier voyage en passant par La Tuque nous nous sommes arrêté au Tim Horton erreur Le service assez rapide mes les aliments sans aucun goût nous avons presque rien mangé. Des Tim Horton j en visite souvent mes celui la.Retourner une autre fois pire que pire !! Grande marre de lait sur le comptoir 15 minutes pour recevoir notre commande jamais rien vue comme sa
Best customer service experience of any Tim hortons store i have ever been to. ????
great service at the window
Good service
2 ladies in front of me in lineup commenting about if they had gone through drivethrew they may have been back at work by then. I agree, some staff actually would look at the lineup but no words were spoken to get someone to help. But the staff is friendly and helpful when you eventually get to counter.
Excellent desert and coffee
Very, very, very SLOW! I don't know what happened but in the last 6 months the service has slowed down too much for my liking. I was inside 20 minutes to get a coffee and there were only 4 customers in front of me. Disappointing.
Alway good
Great
(Translated) The clerk looked confused (Original) Le commis avait l air mêlé
Tin Horton is Tin Horton--what can I say
People order to much in drive through
The only Tim Hortons worth going to in town
(Translated) Very good but very slow driving service (Original) Tres bon mais service au volant tres lent
(Translated) As usual, lack of inventories. Overcooked apple turnovers! Limited choice of donuts, finally what to say! (Original) Comme d’habitude manque d’inventaires. Chaussons aux pommes trop cuit! Choix de beignes restreints, enfin quoi dire!
Eventhough we had bought cofee, they refused to refill our reusable bottles with tap water and insisted we buy a plastic water bottle. Very disappointed.
Great service and clean restrooms.
Young blonde lady (in training)... seriously made the best coffee I've ever had in my life. She was nice too and complimented a piercing, which was a small/superficial, but nice gesture after a long day. I normally avoid this timmies at night but between her and the ginger twins, it's been quality coffee and service lately. Props
staff are great but the floor was a bit dirty despite they just mop it and also the washroom needs attention.
Got sick after eating a chicken bacon ranch wrap. He wasn't wearing gloves while making it.
Busy place, during coffee breaks.
Fast friendly service
Rani kothi hotels
Great people
known for burnt coffee and skimpy on sugar. Don't bother bringing points card through drive through. Worker tells you to bad no points for you, your card doesn't work. Works every other Tim's. No reason at all they can't enter your card number manually.
(Translated) The weekend is not as good as in the week by its very good (Original) La fin de semaine ses pas aussi bien que dans la semaine à par sa ses très bien
Good
(Translated) Very patient drive-thru and excellent service. (Original) Service à l'auto très patient et excellent service.
Hmmm.... doesn’t feel like employees are allowed to smoke kush right outside the back door ..????????
Friendly staff good service
Dine in
Great service and good food.
Meal type
Love there hot chocolate
Every time I go here they are out of something. Out of sausage, out of eggs, out of biscuits... Recently they were out of donuts and Timbits at NOON!
Average Tim Hortons
Great Staff and friendly/prompt service ????
I ordered a couple of Bkfst Sandwiches and they tasted better than average. But the level of service is mediocre. Waited for 5 minutes to order, with no one in front of me, as 5 employees chatted amongst themselves and at times, assisted the Drive Thru window. Even when I did order, the person taking my order wasn't present, and I had to repeat myself 3 times, I'm not sure the first two attempts were even recognized as attempts by this employee. Then eventually, they launched my bag with the Sandwiches towards me and I asked repeatedly for a napkin. Why isn't there napkins in the bag and why do you have to beg for napkins and nobody is listening. I hate going here but the others in my party wanted coffee, so we stopped but it's just a big mistake to go here.
(Translated) Very slow service person lost in his orders (Original) Service très lent personne perdu dans ses commandes
Lots of space to park my big truck. This is an express store so it doesn't offer hot food. Washrooms available. Wheelchair accessible and Wheelchair parking for those that need it.
Friendly staff. Happy. Even at 7:30 in the morning!! LOL!
(Translated) Good service. Clean restaurant (Original) Bon service. Resto propre
Best coffee.
Friendly service and fresh hot drinks, good place to grab a quick bite to eat.
A lot better than the other location in Jackson Square, where it seems like you wait for staff to finish chatting/joking around to get your order taken. The staff is usually pleasant here, but the location is almost always busy and I think a lot 'downtownies' (as I call them... Of no fixed address, they just float around downtown...) find the setup of the lines confusing at times. Other than that, it's great!
(Translated) Very large 3-3 plus a worker wap (Original) Très grand 3-3 plus un wap du travailleur
Loved the mall
Tim Hortons, always nice, always fresh.
Slow, they mess up orders, overall terrible. never going back
Best chili anywhere.
Faster than the norm!
(Translated) Very good service and very clean (Original) Très bon service et très propre
(Translated) Too bad the service to the Tim he closes all their oven at 20hrs30 he deprives the customers who work at night and want to eat before work.pis it closes at 23hrs. In addition (Original) Trop nul le service au Tim il ferme toute leur four à 20hrs30 il prive les clients qui travaille de nuit et qui veulent souper avant de travailler.pis ça ferme à 23hrs. En pluss
I have NEVER had a good experience at this Tim Hortons. Not even worth stopping here staff are either very rude or dumb as stumps!
Coffee is good
Ice fell from the roof of the building and hit my truck! They upsized my drink as an apology! Best place ever!
Ordered a coffee on the app. I forgot to add cream and sugar to my order, fine my fault. I asked if she could add 2 cream and sugar to my coffeez she said the receipt says black. I politely ask again and she throws 2 sugar packets toward me on the counter and throws 2 creams down. Terrible service and will not return.
It was good
staff is fantastic. Drive thru is super friendly and awesome. It's just the owner that's a drag. I've seen them mock other people in line. Just not a cool person
Ordered a large 2 cream 3 sugar and received a medium 3cream 2 sugar the correction was a large 2 cream 3 sugar and 2 of coffee grounds
Best coffee in town
I love it here because they are friendly. The service is fast and the coffees are always made the way I like them.
(Translated) Good, but the raps are not sure enough for the price (Original) Bon mais les raps pas asser rempis pour leprix que lon paix
(Translated) hhh (Original) Hhh
Average
Service to slow. Not enough people on the tills
Takeaway
Service too slow
(Translated) Home little warm ... which is surprising in Quebec, French faith! (Original) Accueil peu chaleureux... ce qui est surprenant au Québec, foi de français !!!
The coffee there always tastes burnt. Not impressed and choose not to go back.
Not two sure what happens with the money but I have paid for many supposedly free coffee's
This tim hortons never has breakfest available without a wait, if its feasible to wait how long they give you. Re stocking is a word not known to this or the trout lake timmies. Would not recommend unless all you want is coffee and nothing else.
Not bad
The donuts were fine but the staff seemed confused? It took a long time to serve me and put the donuts in the box. there weren't a lot of donuts...It's a good thign I had a lot of time to spare
great
Ice cap was big
Tim Hortons staff at 1:55 am, which was not regular closing time for walk in restaurant food, told me I had to be removed from the restaurant and was told I was allowed to walk through the drive-through. Upon walking through the drive through, I was greeted with a message saying I was not allowed to walk through the drive through. So, I walked up to the window to make my order, which I was told I was allowed to do, and was refused at the window and was upset. I don't think i will be re visiting the Tim Hortons on 13th. Very dissapointed
Just love my Timmy's
(Translated) I went to Tim Hortons in Havre-st-pierre from 10 to 13 and found that the toilets were very dirty especially in times of pandemic, you should be more careful thank you, I hope the counter is better (Original) Je suis allée chez Tim hortons à Havre-st-pierre du 10 au 13 et j ai trouvé que c était très sale les toilettes en particulier en temps de pandémie, vous devriez faire plus attention merci, j espère que le comptoir est mieux
(Translated) Good service. Courteous and fast service. Loafers outside that offer a strange welcome in spite of themselves (men who sit in the parking lot to eat). (Original) Bon service. Service courtois et rapide. Flâneurs à l'extérieur qui offrent un accueil étrange malgré eux (hommes qui s'assoient dans le stationnement pour manger).
Good and fast Tim Hortons
Was ignored for about ten minutes Five three busy.
Terrible... Never stir the coffee if they add sugar at all and if you order milk it’s a 50/50 chance you get it! Advertise something new but never have it!
The best one in town because it is close to home .
(Translated) Little choice (Original) Peu de choix
(Translated) Like the others (Original) Comme les autre
Gave me a leaky cup and when I asked for another cup, they gave me another leaking one.... Had to drink my coffee quickly as it leaked threw two cups.... First time for that.
(Translated) The tim horton is closed ... (Original) Le tim horton est fermé ...
The only tims for miles
Slow service
Love donuts...and earl tea..best
This Tim's always have the filled Tim bits and donuts
(Translated) Very disappointed service and property (Original) Très déçu service et propriété
(Translated) The person preparing the orders had the mask pulled down to his chin ... that's twice for this Tim Hortons. (Original) La personne qui préparait les commandes avait le masque descendu au menton...cela fait deux fois à ce Tim hortons.
This staff are really nice an it's fast
Came here the other day and they got almost our entire order wrong, then after getting home we found a clump of mashed potatoes on our cedar salad!! They don't even sell mashed potatoes ????
(Translated) Very good food & drink. Courteous service with a smile. Long wait at the drive-thru. (Original) Nourriture & breuvage très bien. Service courtois avec le sourire. Longue attend au service au volant.
Great service as usual!
(Translated) Always the best coffee in town (Original) Toujours le meilleur café en ville
Excellent java
Great food. Usually served very quick and correct orders.
(Translated) Welcome (Original) Ttes bien accueillie
Typical good experience
My favorite Tim's in Dawson Creek. Always good service.
Don't like
Good coffee pretty much go every day
(Translated) Always so good (Original) Toujours aussi bien
Good food
It was the only Tim Hortons open in Kenora and our truck was too big to fit through the drive thru and we had been driving/working for 12 hours and really needed a coffee. Thankfully the two excellent gentlemen working were sympathetic to our dilemma and brought us out 2 coffees!!! Can't say enough good things about this Tim's 5 Stars in my book!
Good coffee, reasonably priced.
The organization at this place sucks They only have 1 register open there was at least 15 people in line But yet they had 10 employees walking around back and forth doing who knows what My hashbrown inside my farmers wrap was way over cooked and soaked with grease
It's timmies, you know what's up.
Don't care for there coffee.
(Translated) A big 2-2 ???? (Original) Un grand 2-2 ????
Very quick and friendly
Due to close by pass it's cogested inside service also to slow.
Service is good, but washrooms are too small
Meal type
My tea with 2 milk turned out to be a double double (wrong lid) The donut sticks were stale and this was after a 15 minute wait in the drive thru. Not a good day.
(Translated) Good coffee (Original) Bon café
It was quiet in the restaurant 2 couples were sitting at tables. My server was extremely cranky. She needs to leave whatever behind and be pleasant.
Won't be going there in the morning anymore, the am crew consistently serve burnt coffee without mixing the way you ask, it's almost like they have no training at all. Evening crew is very competent, never messed up an order once but I rarely get coffee in the evening anyway so it's kind of a moot point ????
Service has plummeted especially lately, most of the workers seem incompetent when it comes to customer service and teamwork. They express rudeness when taking orders and serving them, plus the wait times for orders are comically long. Management needs to sort this out, stat.
Best coffee in Canada
Tim has a server named carol who also delivers mail in kirkland lake she works west end very rude she thinks she is better than everyone she also has amouth
Consistent service and food
Very yummy good protocols
Poor service!!! Staff was not concerned about us at all. 4 staff and all tending to drive-thur while we stand there. No wonder, no one was in the building. Kenora's Tim's has gone downhill big time!!
Coffee not right and did not give back change.....I had to go into the store
Usual Tim's. Not great, not terrible, just ok.
Im a regular so they have my order ready at most times.
(Translated) Bagel always believed even when you ask very well grilling. Same for sandwiches (Original) Bagel toujours cru meme lorsqu'on demande très bien griller. Pareil pour les sandwich
Clean, good food and good service but they are often slow. But alll in all its a good place.
Coffee is always good
I rarely stop at Tim Hortons for coffee or anything unless someone else is with me and wants to stop.
Take out
Great very polite
Convenient
Dark roast coffee is a. Must have
The ice coffee Are really good if you can get the right people to make it
Very fast service, lovely staff!!
Fast and efficient
Fast service, drive through tough to navigate coming off highway East bound
(Translated) No service (Original) Pas de service
Nice place
Love their coffee.... Its my fave....
(Translated) 35 minutes to get service in the car ... Completely deficient as an organization (Original) 35 minutes pour se faire servir au service a l'auto ... Complètement déficient comme organisation
I found a bug in my ice water.
Generally find the staff very friendly, there is an odd one that you can diffenatly see they are not enjoying their day. The counter is usually slower than the drive thru but generally there is only one person on counter.
Awesome staff who do an amazing job every single day. Special thanks go out to Emily John Jas, for saving my x mas cheese cake!!!!
Never get my order right. My ice caps always taste weird and off like they had to much of that strong syrup. I never go here anymore because its the only place in pa thats either cold or wrong. Everytime..
Great coffee
(Translated) Very good service and product (Original) Très bon service et produit
Great coffee
Hi there why "I" will never buy from Tim Hortons ever again. I see the store in Springhill N.S. is ripping people off. Tonight I got a number 5 and 6 meal and did not get my sides. I was told if I have to get a side it would cost extra. This is now the 2nd time I got something from there and they tried charging me for more. The first time was a Moca Ice Cap and the tried to charge extra for it. I made a complaint with the person in charge of the Maritimes over the phone. He told me he would have the Franchise owner to call me. I am still waiting for a call from them. It seems like Tim Hortons does not care about its customers and does not care about there staff. I do not have to buy from Tim Hortons there are other companies out there for my money. I will be contacting there HO tommorow about this. People should not be getting ripped off by Tim Hortons.
Mixup at the till, not sure why the till makes it's own decisions, when the operator punches in what we ask for, is the reason we were given. Name calling by the Tim Hortons staff is not Customer service. Too bad we had that kind of service. We live near 3 Tim Hortons and have never had that experience before. We should have received our receipt, but that wasn't offered to us either, neither was the combo drink, my separate drink was considered to be the combo drink. Weird. Also if a customer orders a sandwich with no mayo, when it is made, please don't give them the one with mayo. We dare not mention that, as to the way we were treated over the missing drink.
Great service friendly staff
Slow as ever
Great food and services
(Translated) Very bad service, there is always something missing in my sandwich !!!!!!!!!! and its never their fault, Tim Horton at the tuque his really fears, !!!!!! (Original) Très mauvais service ,il manque toujours quelque chose dans mon sandwich!!!!!!!!!!et ses jamais de leur faute ,Tim Horton à la tuque sa craint vraiment ,!!!!!!
(Translated) When you need caffeine, it takes up space ... (Original) Quand t'as besoin de caféine, ça prends une place...
Very neat and clean. Excellent service.
Long long wait. Employees are snails
(Translated) Dirty table. Struggling to understand us (Original) Table sale. Du mal à nous comprendre
(Translated) Nice restaurant, nice team too! (Original) Beau restaurant, belle équipe aussi !
Long wait, in a line that wasn't really that long.... but super slow as only ONE order line was open during lunch. Why... it's lunch time.... shouldn't all order lines be open when it's busy ??? Almost all the staff were working the drive through.
Stick to coffee, donuts and chilli. Sandwiches and potato wedges were not very good.
Love their various menu items for lunch or even supper!
(Translated) Very good place (Original) Très bon endroit
(Translated) Good service (Original) Bon service
Usually fast and good food quality. They can sometimes make simple mistakes during busy periods but are usually quick to rectify them.
Best Timmies in Sturgeon Falls ON.
(Translated) A little slow coming from the employees! (Original) Un peu slow venant des employés !
Waiting for 15 min to order, never got my apple fritters, went back for them, and no bacon on my bagel. I will never support a Timmy's again, they were more worried about serving the drive thru .
Very busy place. Lots of people inside warming up a few hang around outside. Not full meals like in South. Good coffee and treats
They are always out of items or items that are on menu have been discontinued.
Great turkey bacon club, fresh coffee and friendly staff
It's a Tim's
Great coffee and pastries.
(Translated) The Tim Horton de Sorel is great. The employees are always warm. The bathrooms are clean as well as the restaurant and the atmosphere is relaxing. Always a pleasure to stop for tea or coffee before leaving for Montreal. The food is always cool. (Original) Le Tim Horton de Sorel est super. Les employées sont toujours chaleureuses. Les salles de bains sont propres ainsi que le resto et l'ambiance y est reposant. Toujours un plaisir d'y arrêter pour prendre le thé ou le café avant de partir poir Montréal. La nourriture y est tout le temps fraîche.
Honestly the worst time hortons I have ever been. They used to have awesome staff about a year ago and then they hired this short pregnant middle eastern girl, with the worst attitude I have ever seen in customer service. the fact that she still has a job is quite the reflection of this place. Avoid at all costs!
Excellent place to meet good friends or friends in general
5 star at Ilsley
Always the best for me. Good coffee, and the breakfast sandwitch.
The place is filthy. I have been in 2 days in a row and the same dirt and mud is on the floor. The staff is rude. Not one thank-you. They basically throw your order at you. By far the worst Tim Hortons I have ever been in.
I'm starting to absolutely hate this tims. I work in the mall so my time is short to get a coffee. It's almost always packed so why they don't they have a permanent express line baffles me. The place is usually dirty. It's a mixed bag when it comes to decent workers there. When Amanda is working I hardly ever have to wait in line and she actually remembers my coffee and that it actually needs to be stirred. I'm sure many people have had this issue, but not telling them to stir my coffee results in it not being stirred about 80% of the time. You'd think that would be a given since coffee is their specialty, but no. Most of the time I'm suck in an unmoving line while I watch stressed out workers with sullen looks on their faces putter around in a completely uncoordinated manner. With two staff members on one till, one to take the orders and another to fill them, something as small as one person leaving their post for a min most often than not, results in one worker left standing there dumbfounded until the other one returns. As if it's hard to do both those jobs at the same time. Most of these workers need to be retrained.
Great muffins
Don’t fill ice caps to the proper place as usual for every Tim hortons
Super friendly staff..lots of menu choices..
(Translated) Very good coffee (Original) Café très bon
(Translated) Good service (Original) Bon service
Typical of the Tim's in my area. Great breakfast and lunch sandwiches. Good service and of course excellent coffee; especially the dark roast.
Love my timmy's. Friendly staff.
Friendly service and fast!
Clean restaurant with quick, polite service. Only drawback is the awkward access due to location, which is not the fault of the restaurant.
(Translated) Good service! (Original) Bon service!
Clean and modern, more like a cafe
Was there for the first time.. They gave the hot coffee without the brown hot wrapper.. And i ordered Medium French Vanilla coffee, they gave it in medium cup but the amount was for small size cup.. Probably not visiting again..
(Translated) Come on (Original) Yuk
The worst Tim hortons I’ve ever been to!!!! Been in the drive through line up for 30 mins with four cars ahead of me! What is going on here?
Always great coffee
Can't ever get my order right
Typical Tim Hortons
Tim Hortons is standard chain. We stopped at this one and it was a little chaotic but we were served fairly promptly.
Service is usually slow for a Tim Hortons.
Tables weren't bussed and was a bit dirty. Food okay, but not great.
(Translated) Near my house on foot (Original) Pres de chez moi a pied
(Translated) Good place for a cafe (Original) Bon endroit pour un cafe
Three days in the row since this ' Roll Up To Win ' have started, I've been getting coffee via Drive-Thru that doesn't taste even remotely close to what they have been giving just the previous day to this Tim Hortons event. I thought it might be putting off decaf coffee but the order board showing original coffee so I'm not sure if they giving me anyways decaf or they switched to cheap coffee bean.
What you'd expect from a Timmy's. Lots of staff and was fairly quick to get our breakfast sandwiches. No indoor garbage so customers are expected to leave garbage on tables. Hard on staff to clear them that often so tables are often not cleared.
Their steeped tea is now strong
(Translated) Very slow service, not overly friendly. (Original) Service très lent, pas trop amical.
What a joke of a Place! Rude service and wrong food in my order.
Typically have great service at this location but as of a few days ago I'd say they need to take one particular lady whom I believe used to work out back,they probably should consider putting her back there as she has 0 customer service skills and rude!!!
Not to bad food is decent coffee was better before they changed the recipe
Usually speedy service, coffee is always fresh, constantly making frèsh donuts. Staff are usually friendly ☺
(Translated) Service sometimes slow. (Original) Service parfois lent.
Great service
The timmies loyalty cards are back yay!!!
Asked for a sauce replacement on a sandwich, and they gave me a packet of sauce to put on myself? Not a big deal, but then the sandwich was just slapped together. 4 slices of turkey slapped in a stack in the middle of the bread... It wasn't even busy so that really goes to show the attention to detail going into a food service.
Service
I'm extremely disappointed with the Coursol location ever since they had younger staff at the pick up window who are very rude and no customer service knowledge whatsoever I wish the managers would properly train their staff with proper manners before letting them loose to basically insult paying customers...
Normal time experience
Iced cap ????????????
(Translated) Slow service I do not recommend it (Original) Service lent je ne le recommande pas
Meal type
Awesome
(Translated) Good (Original) Bon
Some of the worst customer service I've ever seen. They are closed at random times with no notice as to why. Take a crazy long time to address you but at speaker and in store. Their staff are absolutely the rudest with no mannerisms. The never have food available- even simple doughnuts are impossible to get - especially during busy mornings when most people are on their way to work ( and this is next to a busy LNG job site.)
They sucked big time very slow service I had a breakfest sandwich and the bun was dried out awful sandwich
Love their coffee and service is usually fast.
It's Tim Hortons. If you've been to one, you've been to them all. They frequently get your order wrong.
(Translated) Good service ! (Original) Bon service !
Good coffee
Fast service. And great employees
good and friendly staff
Fast friendly service. The small at this location is smaller than most others.
Tim hortons not much else to say
Always Amazing
(Translated) Creamy frosted iced, DELICIOUS (Original) Crémeux givré glacé, DÉLICIEUX
Some days orders are correct other days they aren't. Really slow if your in store, faster at drive thru.
good coffee..friendly staff..clean bathrooms
Thumbs up
(Translated) Close for more than a week ... rip (Original) Fermer depuis plus d'une semaine ... rip
Amazing coffee great prices
Great
The people here are great always helping and friendly. Camped here a couple times, always great
I always come to this location after work. It’s always the best part of the drive home. Sohail, Keeyahn and Delshar always bring very positive energy and make you smile. At other locations you get your food and head out. Here the customer service is some of the best you can receive. Will definitely be using this Tim Hortons again.
(Translated) Good fast service (Original) Bon service rapide
Hey its Tim's... decent coffee that isnt 5$ I'm sure you know the rest of the story... cheers
Good Timbits and coffee and ice caps
Enjoyed the new espresso ice cap and truly loved it. The crullers are always soft and delicious. Lines can be long, but the service is nice and quick. Tables could be cleaned more often and staff could be friendlier, but otherwise, a decent place to grab a soup and sandwich.
Thanks Tim Hortons for your support of community groups like the MHSA. You are a huge part of projects like SkateSkool and our July 1 Beat the Heat comps.
Had a great deal on lunch for two with coffe... was yummy! Ordered on line, paid on line, no wait! Try it!
Love it
This location is dirty and some of the staff are at best disgruntled. This place is the official hang out for low life's and dirt balls.
Hmmmm timmies
Only there for coffee and cookies. Drive thru services are good and fast
Bad service .staff spoke in their own language while serving me .they were out of the most important sauce . And the fries were old and hard .the sandwich was not warm and the cheese was still cold . For the 26 dollars I spent there the only decent part was the chili
Great service
Tim Hortons in the Hart is terrible! The people there can't even understand what you are asking for and I waited so long to get my wraps.
Very happy people service.
Friendly staff
Awful
Long lineup when got to window they were having problems with register had to wait another 15 minutes for that
Half the time that I go here they get the order wrong. To make it worse, it's always when I go through the drivethru
Most Tim hortons are getting bad for service
Coffee is always burnt Teas normaly ok There new roast beef / chicken sandwiches are amazing tho
Goose Bay Tim Horton's service is second to none!
(Translated) Several times the coffee tasted like water, even after several requests: no changes were made. (Original) À plusieurs reprises le café goûtait l'eau,même après plusieurs requêtes:aucuns changements n'a été fait.
Awesome coffee! !!
(Translated) Slos on Sunday (Original) Slos le dimanche
(Translated) Good location ... affordable price..good quality (Original) Bonne emplacement...prix abordable..bonne qualité
Nice and cool, good service
Ordered an iced coffee around 2pm. It was not busy that day for dine in and drivethru. My friend and I ordered a large iced coffee light ice. My drink was the one on the right (underfilled and the liquid is not even on the top line of the cup). I asked the lady who prepared my drink if she can add a little bit more because my friend’s drink looks filled. She answered me back with “that’s because I made her drink wrong”. She took my drink with and walked away with an attitude. She added more coffee and handed it to me, I thanked her and she just walked away. I never put an attitude on her but she was really rude.
Prefer McDonalds
Saw a pretty long queue on drive through.. so decided to walk in for coffee. Fast service, dark roast is hot and rich. Monday morning vibe????
The good timmies, has a bit of a line for the drive, but they don't need up your order, unlike the other timmies.
Tim Hortons is Tim Hortons it's there for the convenience.
Nice place good coffee
This has got to be the slowest tims in nova-scotia. Lots if staff and working space for them but it's nothing to wait 15-20 min at any point in the day
The staff is friendly and give amazing service..! On the very very slight chance that they get your order right. Been going to this Tim Hortons for years and it wasn't until the staff were shifted over from Winnipeg that service went to heck. Orders wrong, food and/or drinks missing and misheard orders. It's almost as if the workers didn't care to be working there in the first place. Wouldn't suggest going here as you'll likely experience the same as I have.
Rude Lady
Excellent
Rarely do I actually come to this location as there are always a mass of undesirable people hanging around all day with nothing better to do. The service is lousy and frequently the items are not in stock.
Alwas a good meal and tea
(Translated) We like coffee. (Original) On aime le café.
Great place and fast service with good food and friendly staff. Impossible to get back on the road due to the continual congestion. Only go here if your in no rush.
They was all nice
(Translated) It's always good ???? (Original) Cest toujours bon ????
(Translated) Perfect place to have a small lunch to continue our activity. (Original) Endroit parfait pour prendre un petit lunch pour poursuivre notre activité.
Excellent ambience
(Translated) Well served. (Original) Bien servie.
Makes coffee.
This Tim's advertises parking for RV's and buses out by the highway. Long haul trucks come in all the time also. The parking advertised for larger vehicles is often taken advantage of by smaller vehicles that could easily be making use the other spaces which are usually always avaible. This needs to come to an end. As a truck driver, we rely on these few spaces designated for us to pull in and make our essential stops. Maybe a sign or something more obvious surrounding these spaces may make this change happen in the near future. In the picture provided you will see in the corner a long haul truck that could not make use their designated spot. Other vehicles are then forced to drive around.
Bad service, always out of something, always getting orders wrong, rude manager. Got yelled at for laughing and being a little loud while there was no one else in there. I could go on and on about how many times they’ve messed up my order. One of the managers never wears a mask.
(Translated) You should know that this Tim is in a convenience store and in a fairly busy place in the city. If you want to decant this is not the best place. The service is ok, however I don't drag myself too long, the place is like pick up your stuff and get out! (Original) Il faut savoir que ce Tim est dans un dépanneur et dans un endroit assez achalandé de la ville. Si vous voulez décanter ce n’est pas le meilleur endroit. Le service est correct, cependant je ne m’éternise pas trop, l’endroit est du genre ramasse tes trucs et déguerpis!
Only okay
Yet again a disappointment this tims was. Asked for timbits only birthday cake got no birthday cake extra sauce on my wraps. Got no sauce asked for a cold brew.. was not stired and the ice was melted before I even got to drinking it had to spend 5 minutes stiring it! ????♂️ i am done with this tims...
Love it, good service!
Coffee tastes stale, bistin cream donut seems to have shrunk in size
(Translated) Good service and less traffic than the one directly on the 17. (Original) Bon service et moins achalander que celui directement sur la 17.
Constantly disappointed with this location. They may as well throw the ingredients of my bagles into a bowl and it would be better assembled then what I got in my bag. I recieved a tiny skiff of cream cheese and a single thin slice of tomato. The poor quality isn't even off set with quick service.
Good coffee
Laneway at drive though has big pot hole...
Need my tea
(Translated) Very good service a beautiful atmosphere and a beautiful decor! (Original) Très bon service une belle ambiance et un beau decor!
Garbage
(Translated) Very good service and fast ... ???????????????????????? (Original) Très bon service et rapide...????????????????????????
The staff is quite friendly except for one old lady. She was racist and pretended not to understand my order. I speak fluent English and have been living in Canada for over 10 years. She did not apologize for her "misunderstanding" of my meal and said it was my fault. Horrible experience, will be contacting the store manager.
Can never complain about a good timmies. Just nothing special of note.
Very limited donuts and baked products available at 3:30 pm
They are so nice and welcomeing. Love the staff and the service they are amazeing!!! There always wearing masks and cleaning their hands very safe and friendly!!! ????
Pleasantly satisfying
Fast and friendly
(Translated) Courteous service. I asked that my coffee be served in a cup and I was informed only when I received my coffee that it was served in a glass of cardboard. (Original) Service courtois. J'ai demandé que mon café soit servi dans une tasse et j'ai été informé seulement lorsque j'ai reçu mon café qu'il servait dans un verre de carton.
Awesome place, very friendly
Never have to wait too long at this location. Always clean. Its not bad or overly busy.
The past couple of times that I have gone to Tim Hortons I have not received any roll up the rim plays. Used app on phone and still no spins. ????
Very fast service despite the pandemic and the huge lineup.
(Translated) Excellent and fast service! (Original) Excellent et rapide service !
That staff is always rude
Good coffee and dognuts
Fast service
Friendly Staff
Hey its delshars friend and I think they should pay sohail and thibib more money
Heavens I love this establishment, I get my coffee then the day just feels right. Staff are pleasantly delightful when ordering. I've only had issues with a few employees pulling sneaky stuff and dishonest transactions in the past 2 years but it would seem they have been resolved. Still a great place for a morning/after shift coffee and bite to eat. Would advise using the comment cards inside if there are any problems arise. Stay safe and have a great day!
Nothing out of the ordinary a typical tim hortons
(Translated) They have nothing ready in the morning. (Original) Ils n'ont rien de prêt le matin.
(Translated) We freeze inside and the coffee is less and less good at Tim's the weekend service is rotten. No common sense (Original) On gèle a l intérieur et le café est de moins en moins bon chez Tim les service de fin de semaine est pourri.pas de bon sens
London fog....they can make them great
Too much on the menu where it used to be fast service it takes forever! To get a coffee
Rude front cashier. Slammed my orders and also when I asked for a straw. She didn't even smile or made an eye contact or no thank you at all! She also rushed me while ordering.
Cozy
Seems a lot of our elderly like to hang out and drink coffee here. I immediately was on my best behavior since it felt like grandmas and grandpas were all around. Anyway it's a popular stop. Stop here because you won't get another Tim Hortons for a loooooong time, not until you get closer to Toronto.
I just tried going through the drive through tonight and I asked what kind of donuts they had. He didn't know so we had to ask him to look, then the speaker went quite and we assumed he was finding out what kind they had. Then after some time of silence he asked if we wanted a Boston cream. I said I'll just come inside. I waited for 5 minutes with not even 1 out of 5 employees looking at me, so I asked for a manager and they said that there wasn't one on shift. Not great service tonight:( Kitimat B.C
Cant make coffee
Very poor service and coffee made wrong like always. Not surprised I don't know why I continue to give them my service. Never new listening to someone give you there order could be so difficult. Take pride in your job and do it correctly or go work somewhere else.
The service sucks average waiting time 15 mins
Poor timmies, the employees here dont have a clue to what's going on. Entertaining but frustrating at the same. We got 2 XL triple triple coffees and they tasted burnt and clearly didn't have anything added to them wish I checked before we got on the road again. If you can just go to starbucks across the road. You'll have better luck.
It's just another Tims
Not bad service, nice that they are open 24hours. Staff should SPEAK ENGLISH, when customers are present
Ok
Great food great service and always enjoy the new tasty treats that they come out with especially in the fall love all the pumpkin stuff
It's a nice new store.
Lunch
(Translated) Few public toilets. (Original) Poucos banheiros públicos.
Supper busy 1 casher wrapped drive though... More tills needed but love the products frendly servis.servis 4 star times who doesnt like 5 star but 1 cashier 3 stars.
Great place to start the work day, they are always so friendly and service is fast
Take out
(Translated) This place is beautiful. (Original) Cet endroit est magnifique.
Always slow, seems understaffed. Not the place to get coffee late at night.
Fast and excellent service, very friendly staff!!!! Even at 5 in the morning..
(Translated) Terribly long drive-thru reserved for at least 30 minutes of waiting !! most of the time errors on the controls or the machine being repaired or broken can not have if we want to get to the window .... Tk not great! Need faster operation !!! (Original) Service au volant terriblement long réservé au moin 30 minute d'attente!! la plus par du temps des erreurs sur les commandes ou les machine en réparation ou briser peut pas avoir se qu'on veut arriver a la fenêtre.... Tk pas genial! Besoin d'un fonctionnement plus rapide !!!
Busy but fast and efficient.
Everybody works hard
(Translated) Great. (Original) Super.
(Translated) It's quick (Original) C'est rapide
This Hortons is ok, the service could be better but the food and coffee are fresh
(Translated) Bad service inside the Tim. (Original) Mauvais service à l'intérieur du Tim.
Quality and quantity going down hill. Service very slow.
(Translated) Good driving service (Original) Bon service au volant
They obviously cant stir or use other competent tim hortons work skills ..I think its beyond their capability .. Never ask for hot chocolate unless you want brown water The staff is underpaid as I asked for my change and was told no Ialready got it. Only I never recieved it so I said no and the person ignored me and went on. I got robbed 3 dollars and a large hot chocolate today.I boycott tim hortons cuz this is enough. These people need training
Cool
Nice place fresh stuff
Take out
They were little busy this morning but didn't take too long
Go grab a coffee and find out why I give a 1 star. Brutal management, lacking quality care! Wish you guys would take notes from the other Tim Horton's in town. Talk to Tammy shes the best!!! Ever●
Beautiful historical building this Tim Hortons is in.
(Translated) Impeccable service (Original) Service impecable
My coffee was great at 4 am, my husband's double double had no sweetener.
(Translated) Service (Original) Service
Love my tea
Slow; steeped tea was luke warm and I couldn't get my English breakfast tea
Take out
(Translated) Very well (Original) Très bien
Excellent coffee
Great food
Good service.
Typical QSR
Awesome service
(Translated) They always lie about the cappuccino ice cream thing for 2 days, hot chocolate the next day a chance he doesn't have mc Donald's (Original) Ils ment toujours guellle chose cappuccino glaces pendant 2 jours , chocolat chaud le lendemain une chance qu'il n'a pas de mc Donald's
. I should not have to keep repeating my order to someone who does not speak english so the owner makes more profit.
Water pipes here must have issues. The coffee and hot chocolate both tasted off. Doesnt help them any the parking lot is usually packed with crackerjacks and the drive thru is a mess.
Little wait for our order in drive thru. But I liked their service and food. Usually other locations always messed up with my order. So I am happy with this location.
The hash browns sucked. Coffee was luke warm. Breakfast sandwich was great.
Always forget to add things like serviettes and straws, often give coffee when I ordered Hot Chocolate. Always check order before you leave the window.
Good
(Translated) Service slow and obliged to tell them what to put in a club sandwich (Original) Service lent et obligé de leur dire quoi mettre dans un club sandwich
Can't get an order right to save their lives! Everything about this place is awful. Drove through goes way to fast and has zero customer service, and unless you go through everything when you get it, be prepared to go back. Also it's interesting to see that every employee with a beard wears a hair net thing on their face, EXCEPT THE MANAGER/OWNER. Gross.
Very slow
Meal type
(Translated) Good price (Original) Bon prix
Favorite coffee and great service
Wish they had gluten free food items. Good coffee.
Excellent
Great donuts.
(Translated) Very good (Original) Très bon
Were there late, about 3 am on a trip to ontario. Went throught drive through. Ordered a chie tea latte. They put coffee. So after wating 7 mins to get it and a plain latte. We had to go back , and teach them how to make a tea latte properly. Managment, is at falt. Dont just throw the employees to the wolves. Proper training is a must.
Walk in walk out mostly but the occasional line. Friendly staff. Quick service. Gotta have my dbl dbl. QUICK TIP: just SAVE a screenshot of your QR code on your lock screen ????
Give me the wrong food for the second time
Im the large reg with ex shot, and sml reg with ex shot guy,lol. Been goin there 6 days a week now for months, never a bad order! This is the best Tims location ever. AWESOME STAFF, AWESOME SERVICE!!!!????????????????
Hey rim hortons is awesomeme
It's a regular Tim Horton's been to one been to all
(Translated) Excellent service (Original) Excellent service
(Translated) Good service (Original) Bon service
Worst Tim hortons in town, they are always slow, never have had a good experience with them, every time no exaggeration they mess up my order by either not including something or just giving me the wrong thing, ownership is clearly just as bad as their staff.
(Translated) Smiling people (Original) Personnels souriants
Fast service and Tim Hortons coffee is always great.
This one is usually quite busy, and the parking lot & drive thru are insanity. Timmies as a whole has really gone downhill over the last few years. Their coffee is shabby, and their "bakery" just reheats the doughnuts and slathers them in extra sugar to mask their staleness. Go downtown to Inspire, or Station, or Mad Hatter for good coffee and quality foods ... They're not even more expensive.
Quick services through the drive thru.
Love their coffee and donuts
Very busy place but helpful staff. You can order with the kiosk machine in the front.
(Translated) I ordered a BLT bacon lettuce tomato, I had a sausage (inedible) bacon no lettuce or tomato .. the whole spoiled on the side and the plastic knife was already used .... a chance I did not order a coffee I will have had a juice made from concentrate!?!?!?! (Original) Jai commandé un BLT bacon lettue tomate, jai eu saussice(immangeable) bacon pas de lettue ni tomate.. le tout effoiré sur le coté et le couteau de plastique etais deja utilisé.... une chance jai pas commandé un café j'aurai eu un jus fait de concentré!?!?!?!
Good products. Expect difficulties when ordering due to foreign workers English skills
Quality food and quick service! All I can ask for.
Amazing coffee
It took me a while to get there
Delish
Service
The place is busy, but waited 15 minutes for my sandwich.
I don't really use this one cause they're way too busy. The bathroom is always really gross!
Soup is bad. Hashbrown are so old
Horrible service, never correct. Long waits don’t bother.
Long lines in the morning hrs
Got my coffee, fast and hot. Liked the bacon BELT, too. Had it on jalapeno for a little change
Can someone who works here please explain to me why my sister (a paying customer) was asked to cover up in your store, only after she had paid for her drink? I was not aware of an enforced dress code for customers, however I am aware of the fact that it’s 32 degrees outside. I am also aware of the fact that she was told to cover up loudly, in front of three other (male) customers. Your dining room is closed down, there were 4 total customers in the store, and she was clothed. So what was the problem?
It was 545pm and the inside store was closed.
Fast and friendly and follow covid rules
Great spot to stretch during a long trip
Absolutely Fantastic Service and Delightful outside Seating ????
Quick.. staff is friendly
Other
Slow as slow can be. Just one customer at a time service.
(Translated) Courtoi. Fast (Original) Courtoi . Rapide
I love there coffee
Nice, clean but they need to work more on decoration.
(Translated) Courteous and prompt service. (Original) Service courtois et rapide.
Fastest Tim's ever
(Translated) Very good service, I ate the best dogfish ever :) (Original) Très bon service, j'ai mangé la meilleur roussette ever :)
Good coffee
Terribly rude staff, not a good way to start the day.
Take out, employees seems new and don't know well the menu.
They really mess up the iced coffees / iced capps 50% of the time.
Never thought I'd say it. You're coffee is better than the Edson and Westlock Macdonalds.
Consistent with other Timmies
(Translated) Delicious. I like to recommend. (Original) Sehr lecker. Empfehle ich gerne weiter.
(Translated) Very good and fast service (Original) Très bon service et rapide
Long wait to get served inside. Customers left at counter to serve other people who walked in after.
Love Tim's, but service slow at times.
it's okay
(Translated) I love his (Original) Jadore sa
Was literally just there. Old lady served me I said " with milk" she confirmed my order. Then made it and said "double double with milk." I get outside it cream clear as day. I take it back in and the old bat yells at the girl in the back to bring milk. So she clearly didnt have milk and deliberately made my order wrong n lied about its accuracy. What's wrong with people.
The server was super nice
No Covid protocols being enforced. Women crowding into the washroom. Not safe!!!
Enjoying a daily cup of coffee
Fairly consistent wait times even during rush hours. Great staff and clean store.
Sucks for line ups.
(Translated) Good service, courteous service, good fresh produce. (Original) Bon service, service courtois, bon produit frais.
Saff was friendly but they should move their garbage, the smell is probably more intense in the summer.
Never have any donuts in the morning, if they do, the icing is super runny and gets stuck inside the bag every time.
(Translated) If I could have my order 1 time without saying that something was missing these beautiful service very deplorable for someone who goes to all these meal break (Original) Si j'ai pu avoir ma commande 1 fois sans dire qu'il manquait quelque choses ces beau service très déplorable pour quelqu'un qui s'y rend a tout ces pause repas
My experieces at any tim hortons has always been good the food is always consistant coffee is always great. May be I have been lucky.
Just terrible
The best raisins oatmeal cookie
Super coffee & quick and efficient service. Bathroom could be cleaner, but overall, pleasant experience!
(Translated) New and clean building ... (Original) Bâtisse neuve et propre...
They have cut back on donuts and there is people from hockey going to McDonald's this is not good for tims
Great place to shop
Day 1, I have arrived at tim hortons. Two cars from the speaker. Day 37, I have finally made it to the window to place my order of two ice caps. Day 42, I have moved one car length from speaker towards window. Day 53, I have gotten to the window. They only have one icecap ready and poorly mixed. Note I ordered two back on day 37. I took my poorly made icecap and left the parking lot to continue my life.
A little slow on drive threw but good staff
Take out
Shittiest Tim Horton's in the entire city. Line takes forever. People always cut and staff does nothing. Waited 20 minutes to try and get a single coffee. I left out of inability to order. Never go here.
I was shouted at in the drive thru "NEXT!!" So rude.
Tim Horton's on Baker Drive has disappointed us for the last time and we're fairly regular customers. The staff always seems confused and the service is slow even when the place is near empty. The restaurant is uncomfortably cold....winter & summer. Tonight my friend was served a luke warm cup of coffee....he's never one to complain but when he told the staff tonight that his coffee was barely warm they heated it up in the microwave instead of giving him a new hot cup of coffee. As you know.....a cup of coffee with cream in it doesn't taste very good when heated up in the microwave. He didn't say anything to the staff.....but we won't be going back ever again.
They need to bring back the old fashioned plain Tim bits !! Don't know why they took them away ,not a good idea !!
Good
Enjoyed a meal and coffee
(Translated) I love you tim hortons you do good work (Original) Je vous aime tim hortons vous fait du bon travaille
Tables uncleaned, large spills on floor which could be a safety hazard.
Just had a breakfast sandwich and couldn't be more disappointed, damn McDonald's being closed ruined my morning ........
(Translated) Very good treat (Original) Très bonne gâterie
Friendly staff love them here
Always polite and friendly.
Edit: THIS REVIEW IS FOR THE 3 AVE LOCATION. It would not allow me to add one to that location Drove through edson around 11pm and tim hortons appeared to be the only place open so we went through the drive thru. The menu only displayed breakfast for meals so we tried ordering that but were informed breakfast isnt served at that time. They were also out of the majority of the other stuff we wanted. But being there was no other places open we just ordered whatever was available. The line was about 6 or 7 cars deep and moving at a very slow pace . Once we got to the window we noticed it was only 1 staff member and she was slammed. She was so apologetic and polite. We are absolutely appauled that she has to work under these conditions but still manages to be so friendly. And on top of all that, it is a security issue having her work there alone. The owners of this location should get there hands slapped. Head office will be called in regards to this matter. Kathleen is her name that helped us and we commend her for her hard work . not many employees would work in this type of environment without walking out so the owner's should be praising her for that. And we were told this is a regular occurrence and she is always scheduled alone at night. I suggest the owner's and/or management make some changes and take their employees into consideration
(Translated) Lots of error in the commands. Often. (Original) Beaucoup d'erreur dans les commandes. Souvent.
Still awesome.e service even without me working there lol lol!! Yummy coffee, great staff!!
Slow services
Would have been a 5 but forgot to put on sleeves
Horrible service. Got wrong order, when I went back to get them to fix it, I told them what was wrong (the woman didn't seem to understand me)...they left me standing waiting for 5 min (while they were serving other people)...then someone else came and asked what I wanted..I told them my order was wrong..... they then fixed it.... but when i looked at my sandwich, it was disgusting- they had purposely saturated it with butter. I threw it out. Not going back.
Staff is friendly
Timmies is losing it's spark. The coffee has become horrible and their customer service is lacking
Good snakes and good coffee
Good donuts
Just great
Coffee
Take out
(Translated) Employees behave well and service is acceptable (Original) Les employés se comportent bien et le service est acceptable
Breakfast
This Tim Hortons is so inconsistent with their food and their coffee. Sometime youll get a great double double other times the coffee is watered down and I can be a big let down
One of my favorite Tim's locations. The staff Is always friendly.
(Translated) Delicious coffee! (Original) Cafecito delicioso!
(Translated) Yess (Original) Yess
Friendly staff, good coffee
Service was fast and efficient
The service is ok the coffee is mediocre at best. The drive through has always been a problem as the lineups can back up into the Lights. Cleanliness I have to say is an issue outside as I've seen the bins in back stacked overfull.
Good staff
(Translated) Good opening service 5am (Original) Bon service ouverture 5am
The usual wait in the drive through.
Hot coffee great food
It's ok, less organized than most, seem to run out of items more often than other Tim's. Other issue is clientele can be a bit rough, due to downtown location.
Very satisfying, as always. Love Tim Norton's.
You already know that their coffee is Great, however. Have you tried their Chili? I always order the Large order which comes with a Large bun & butter. Try it, you will Not be sorry. Promise. Cheers ★ ♥ :) :)
(Translated) We are given a medium autumn spice aix latte when we have ordered a large one. We notice, they poured the medium into a tall glass. In addition, it was a normal latte that tasted burnt. (Original) On nous donne un moyen latté aix épices d'automne alors que nous avons commandé un grand. On avise, ils ont versé le moyen dans jn grand verre. En plus, c'était un latté normal qui goutait le brulé.
They always get my order wrong
Fast friendly service inside, drive thru tends to get congested.
Thankfully there is a Tims up here!
Addicted to ice caps and kettle chips
(Translated) The place is not clean. The tables are not well cleaned. The floor is dirty and the staff is submerged .more towels. (Original) L endroit n est pas propre.Les tables ne sont pas bien nettoyées. Le sol est sale et le personnel est submergé .plus de serviettes ....
(Translated) Very well (Original) Très bien
(Translated) Very disappointed, we had the chipotle chicken wrap, it was practically empty its the worst we have eaten in all Tim ... Disappointed. (Original) Très déçu, nous avons pris le wrap poulet chipotle, il était pratiquement vide c'est le pire que nous avons mangés dans tous les Tim... Déçu.
Usually quick, good service overall
(Translated) A pleasant place (Original) Endroit agréable
It not the Tim Hortons that I usually visit but stopped by today. Even though they didn't have Oatmeal, they pleasantly suggested something else. Had they not I would have just ordered coffee. They where smiling at the window when I payed, told me they'd see me tomorrow and as I drove away someone said 'Come on team, its getting busy lets do it!' in a very genuine way. I didnt even get what I went to buy but even though way my best TH experience, and I manage a retail outlet.
Disgusting place. Needs to be cleaned.
Great place and friendly service
Cool
(Translated) Always good, costs go up, but good service. (Original) Toujours bon, les coûts augmentent, mais bon service.
Ask for suger in coffee you get none.and sometimes the coffee taste burnt
Why is your coffee so bitter most of the time.
Timmies
(Translated) Excellent and fast service (Original) Excellent service et rapide
This is the best timmies. Always correct order and always super polite .
Service
Rarely do they get your order right! Coffee always tastes burnt or smoky. If you tell them they dont care.. unlike any other Tim Hortons in town.
Was disappointed here, ordered my sandwich at the drive through, was trapped in the painfully slow lineup, at least a 20 minute wait. When I got to the window, finally, they told me they were out of bread, and asked if I would I like to …
Good food. Courteous workers. Busy washroom with nothing to dry your hands. It's usually wet and dirty. Parking for trucks with trailers and a drive-thru for cars. The lineup is confusing because people enter from sites on both sides. The counters are not as high as the new Tim Hortons so you can still see the cashier and pay. I recommend, but that bathroom could use improvement since it's on a highway and they sell coffee.
(Translated) Worst tim in quebec (Original) Pire tim au quebec
nice spot
All sort of snack and tasty soups as well as good coffee served plus friendly staff.
Great fast service. Parking lot clear after a good snowfall
(Translated) Coffee coffee coffee ... I like their coffee! (Original) Café café café... J'aime leur café !
This was at the Royal Victoria Hospital. Every thing good.
Friendly Staff, Fast service
Great service and happy staff.
Friendly and cute staff
(Translated) Good coffee and good food. (Original) Bon café et bonne nourriture.
Slow service, food selection not great, out of alot of things!
It's your typical Tim Horton's.
Small drive-thru Tim's only. Usually pretty quick. Doesn't have the full menu
I just bought a iced latte at your Sterling store the 1 making it didn't know how it us the grossest 1 I've ever had and for the price it should be a full cup just saying not impressed at all
Runs at its max performance for a Tim Hortons and therefore cannot be expected of anything more
Tim Hortons where do I start with the amazing owners incredible staff amazing service smile's and joking friendly atmosphere, if you have not been there do so for the amazing experience
(Translated) good service (Original) bon service
The staff is great at this store unfortunately who ever does the ordering needs to find a new job. Never been to a Tim's that runs out of tea and coffee cups. Not just once but several times.
Coffee is good
Long line up and the only one therein the town
Good service, with a smile.
Enjoyed breakfast wrap, never disappointed, got me through a busy morning. ????
If you live in Canada, you don't need someone to tell you about Tim's. It's an institution; and one of the best. I stopped on a 3 hour drive in the snow for a hot chocolate and apple fritter. Doesn't get better than that.
Excellent
Worst service in Springhill and haven't a clue how to make a simple BLT on white. Ask if you want cheese. No you answer. You get it anyway. And egg too, for good measure. If you're lucky, they put it on a whole wheat bun. And try to explain it away because there's another BLT with egg & cheese - which I didn't order, not even close. This happens on a regular basis. No more.
(Translated) I love this tim hortons (Original) J adore ce tim hortons
This is one of the only Tims on the south shore that gives your dog a treat. Nice added touch to great service.
The worst service ever I ordered 12 grain bagel double toasted when I get my bagel & open it ,, it all burned Nd black test is bitter . I ordered tea biscuit also the lady associate give tea biscuit without wearing gloves or using tissue ,, she think that send customer at pick up order place so that they can’t see how she is giving tea biscuit without using tissue paper or wearing gloves
I really look forward to going to this timmies during my work day. The people are very pleasant and always make my tea just perfect!!! Stephanie and Barb rock!!!
(Translated) I found that very well (Original) J'ai trouve ça très bien
Very good
Unorganized lines
Just another Tim Hortons. As good as ever.
(Translated) Very courteous service (Original) Service e très courtois
Great Coffee shop
Always love a stop at Timmie's. This one actually knows their own menu
Take out
Luv it work there
Everyone is super friendly here, and super fast in drivethru!
Came in Monday the lady in drive-through clearly knew what she was doing, great fast service
My experiences with 13th ave Tim's has been nice and feels safe ..the staff has been courteous and follow the rules of ppe and social distance with seating that I have seen..good to feel safe and as normalized..good to be back ..I mostly go to this site of tims
A great place for a Quick Snack or Lunch . I stopped in just before lunch hr. to miss the crowd. Fast , Friendly svc. & comfortable seating.
(Translated) Great service (Original) Super service
Breakfast
Great service and the people are friendly
Awesome
(Translated) Not strong, not able to know if the chicken salad croissant is still made and 40 tim bit in a box of 50 (Original) Pas fort ,pas capable de savoir si croissant salade de poulet sa se fait encore et 40 tim bit dans une boite de 50
Somehow find a way to run out of as many donuts as possible. Although they have green ice tea which makes up for it.
This is the slowest Tim Hortons with the rudest staff I’ve ever been to.
(Translated) Most of my car orders have errors. Despite several complaints nothing changes. (Original) La plupart de mes commandes à l’auto ont des erreurs. Malgré plusieurs plaintes rien ne change.
(Translated) Missing a little smile. In my opinion. (Original) Manque un peu de sourire .A mon avis.
I bought a box of the Keurig coffee paid for them and walked out because they didn't hand them back with the rest of my order and now I have to go back again.
Very poor customer service.
(Translated) No potatoes, no choice of bagel can't have a sandwich because he washes the grill to cook them all at 10:30 p.m. plus the dining room is really dirty. Serious management problem ... (Original) Pas de patates,pas de choix de bagel peux pas avoir de sandwich car il lave le grill pour les faire cuire tout sa à 22h30 du soir de plus la salle à manger est vraiment sale. Sérieux problème de gestion...
Love that place
There's one specific lady here that makes going through drive thru fun! For the most part this Tim Horton's has it together. I highly recommend doing something about your pavement. It's been in very very bad condition for a long time. Its dangerous for vehicles actually.
Typical Timmy's messed up drive thru
Always low staff, very slow service
(Translated) A place that is always nice went to have a coffee (Original) Une place qui est toujours plaisent a allé prendre un café
This is the worst service I’ve ever had at a Tim’s location. There were 5 staff on and I had to ask 3 times while standing at the pick up window to get some napkins. Non were given to me when I received my order. Staff was way to busy socializing amongst themselves.
(Translated) Fast service !! (Original) Service rapide !!
Always very long drive through line, often blocking the street in both directions. Also, recently they were out of yogurt mid-morning so I couldn't have the smoothie I wanted.
Ice cap was a little off.....too much chocolate I think.....color was darker than normal.
Great service and food plus the coffee is great!
Ever since the new management it's been great
Typical Tim Horton's
(Translated) Always fresh and warm (Original) Toujours frais et chaleureux
For the most part it was great. Certain times it is slower than others, but usually always fresh
One of our favorites
Terrible service and wait time... extremely dirty premises. Heavy drive through customer base due to major industrial projects in the community but super slow drive through tines and only ever one of the existing two lanes open due to short staffing.
(Translated) Service enthusiasm, very clean (Original) Service enthousiasme , très propre
Excellent service
I go to Timmy's on Trout Lake Rd. I love through staff...so very friendly and accommodating ..love it!
4 days in a row at same location can't get my order right. Not impressed when I'm on a time line. Not to mention it is the same person everytime. Asked her today if she is doing it in purpose?!?
(Translated) C a Joke .. Worse than g view (Original) C une Joke.. Le pire que g vue
Double double large please, you know the deal. Great customer service.
(Translated) When we stopped on May 18th the traffic was quite busy. But we were served with a smile, kindness and speed. A great team work! (Original) Lors de notre arrêt le 18 mai l'achalandage était assez occupé. Mais nous avons été servie avec le sourire , gentillesse et rapidité. Un super travail d'équipe !
(Translated) Nice place and well located .. (Original) Belle endroit et bien situé..
Ordered an Oreo ice cap, didn’t even make it properly
Great coffee
(Translated) Close car service only (Original) Fermer service a l auto seulement
The coffee at this location is terribly inconsistent.
Always use drive through on my way to work in the morning. Service is always fast, coffee always fresh, and staff always friendly.
Coffee prices too high
Love my coffee
Ok service.
(Translated) Do not charge the price that is displayed with the excuse that the update was not done in the software. (Original) Ne charge pas le prix qui est affiché avec l'excuse que la mise à jour n'a pas été fait dans le logiciel.
Turn all right Tim Hortons it's usually been busy and back up through the doors if you have time for a place to get your coffee if you don't have time get Summers off. There's some great people in there
Great service today I'm happy
(Translated) Good service (Original) Bon service
(Translated) Always good a good coffee (Original) Toujours bon un bon café
Waiting in these line ups to get a cofee when theres 9 visibal people working os getting ridiculous. Im ready to move over to mac donalds for a coffee or gibe it up completely
We stopped at Tim Hortons in Port Hawkesbury for a Coffee and Tea, and chatted with some friends it was a nice change, it has been a while since my husband and myself have been able to do this.
Tim’s is Tim’s....
Stay home... But first go out for a coffee and donuts
Many options for a quick snack!!!! Family place.
Easy access to the highway
(Translated) Slooooooow (Original) Slooooooow
Went there last night to get a coffee when I came home to drink my coffee had coffee grinds in it
(Translated) I don't recommend anyone to eat there, not even your favorite animals. (Original) Je ne recommande à personne d'aller manger là, même pas à vos animaux préférés.
Always love Tim Hortons. My favorite caramel is delicious over the limits everytime.????
Always fast and pleasant. Get the order right everytime.
Best coffee ever
Most staff is great, this one blonde chick with glasses is really snarky and not good at her job. Has totally forgotten my coffee and was snarky when I asked if this coffee is mine. It's very busy and the lid wasn't marked, just making sure it was mine, honey. Can always tell the weak link in a chain, makes me wonder how some social rejects even get hired.
be nice if they would talk in one of Canada's two official languages well at work.... find it very rude for them to be yelling none stop and laughing at customers in what ever language they speak
Good coffee
Slow at line up that day
(Translated) Great service with a smile and a good mood especially at 4 am (Original) Super service avec le sourire et la bonne humeur surtout à 4hr du matin
Breakfast
(Translated) Ok (Original) Bof
Been disappointed too many times to not write a review. Never had a problem with quality of food but the customer service needs a lot of work....often they get my order wrong or just don’t include something all together. A lot of the time they aren’t pleasant to deal with either.
Breakfast sandwiches and hash browns were excellent as usual. My tea was coffee AGAIN. This time I was 10 miles away before I noticed. Last time was no sugar after I asked FOR SURE. I won't put my trust in them any more. I'll check my order at the window since i can barely walk with a cane.
They messed up both sandwiches we ordered. Ordered a Chipotle Steak Sandwich, we got Chipotle Chicken Wrap. Tasted fine, but wrong item. Ordered a Turkey Bacon Club, we got a very sad turkey and mayonnaise sandwich with some lettuce on it. No bacon at all. Tasted like nothing. Too bad we were on our way out of town before we realized how bad it was.
Had nothing to buy and service was lazy and not very adequette could hardly hear the worker talk
Love the new location. Best and friendliest staff.
Staff is polite, accidents happen..but how do you write double double on a French vanilla and not realize something is wrong?
The front has a very good service but the drive-thru has horrible service
Food and coffee are delicious
Terrible service slow they get orders wrong, and are saucy with customers
New location, relaxing atmosphere
Nice staff
Waited long time for order.They had to come ask me what I was waiting for.They lost my order.
(Translated) Very good service in the morning early (Original) Très bon service le matin de bonne heure
(Translated) The driving service to some problem of speed, but even in lack of manpower it remains open 24 / 24h (Original) Le service au volant à quelque problème de rapidité, mais même en manque de main d'oeuvre il reste ouvert 24/24h
(Translated) Very long service at lunch (Original) Service très long le midi
(Translated) Super good (Original) Super bon
Gotta have my Timmie's!!!❤
Staff is super friendly, double check order if your getting lots, staff sometimes mixes up big orders
It's standard Tim Hortons premade everything it's alright if you want a quick meal or a quick bowl of soup. The breakfast is alright and good any time of day
(Translated) 27 minutes waiting in the room for 3 creamy frosties. (Original) 27 minutes d'attente en salle pour 3 givrés crémeux.
The dude slamed my sandwich
(Translated) Oufff it looks painful as job (Original) Oufff ça l' air pénible comme job
So the worst experience ever. Lets see - its the most convenient on my way to work so I use it for coffee in the am- how you can mess up an XL with 3 cream is beyond me but 8/10 times it's not right. I have to add more coffee when I get to work or there is sugar in it. The same coffee at Willowbrook Tim's is perfect. a few weeks ago- no cups- except small- the sign is posted when you are halfway into the line ready to order-not at the front so you can avoid it. yesterday- ordered a Crispy Chicken Club with Wedge Fries at 130 in the afternoon. Response- out of Wedge Fries and Crispy Chicken- would you like grilled chicken- sure- Please do that and give me mayo and ketchup on the side. what do I get- sliced grilled chicken slapped together on a bun with a piece of lettuce and 4 tablespoons of mayo in the sandwich and 2 things of ketchup on the side. Go back to complain and am told oh- you asked for mayo in the sandwich and ketchup on the side. NO! then all of a sudden- they have the Crispy Chicken and make me the club sandwich- literally 5 minutes later. Worst Tim Hortons ever - I am never giving them my business again
(Translated) In poor condition, even the interact / credit machine works more or less. Straws too small for iced cappuccinos. The tim club is average. (Original) En mauvais état, même la machine interact/crédit marche plus ou moins. Pailles trop petites pour les cappuccinos glacés. Le club à la tim est moyen.
Quick
I went there in the morning for my coffee. Employee Name Sitti was very rude and she said me are you mad because I ordered small tea and she made large.
Always fresh
Fast and clean
I just got a coffee and bagel from there and it was right other then that i mostly go to tim hortons in hinton now thats a different story most of the times i go something is messed up with my order or i need to tell them 3 times what i want and even then it gets messed up some how what ever happened to the tradditional donut shop where you could get a good cup of coffee and dounut or even just a tradditional soup and sandwich i think they have to big of a menu now and that mess's up the orders also to much on the go and to much of a rush
(Translated) Very well (Original) Très bien
Slow service, supervisor not assisting in Training new employees enough,during Busy periods.
Experience at this Tim's was good.Thay are very Covid conscious, place was clean.
Very Nice thank you
Coffee for patients at hospital.they dont serve coffee to some patients
Not impressed with how Tims is now forcing a person to take a sleeve for their in adequate cups with horrible lids. I've had to double cup my coffee since I can remember because the cups are top hot to handle and a sleeve doesn't remedy this. So with that said I and many others will take our business to McDonald's who has the best cup for hot drinks and in my opinion better coffee. No sleeve or double cup needed. Think its just a petty way to save money as opposed to making a more functional cup and lid. DONE!
Service slow got orders wrong
(Translated) Car service faster than at checkout especially during student breaks (Original) Service a l auto plus rapide qu à la caisse surtout lors des pauses des étudiants
Service can be good, but I have had a few awful experiences with the staff in the past. Food is usually as fresh as Tim Hortons is these days. Coffee is usually good; can't say it isn't fresh. I am probably getting about 70-80% order accuracy when I go. I eat/drink here probably at least 5 times a week.
Wait way to long to give my order, they only have two cars in front of me.. Waited at 10 minutes before giving my order
Correct
(Translated) the staff and really insulting bad experience I would no longer set foot at your place (Original) le personnel et vraiment insultant mauvaise expérience je ne mettrais plus les pieds chez vous
Service
Great service and staff.
I return food to this jalopy weekly. Today we had green dotted egg biscut, we ate it anyway. In my personal opinion I think it's better with the Green mold dot on the egg. But, alas I fear for my family's safety
goood food
What can I say.....
Good service
The staff are always very friendly and efficient
Fast service. Diligent on safety of patrons during the pandemic.
Was very slow , but love there coffee
Service
Nice place for quick coffee and breakfast. Crew members were attentive and friendly. Huge parking lot and inside sitting.
(Translated) It's good (Original) C'est bien
They almost always mess my order up. I will only go through the drive thru as the inside has become a hang out for homeless and kids. The drive thru line up is insanely long. Basically the same food/drinks as a Tim Horton's anywhere. Nothing special.
Nice Tim Hortons just remodeled nice place to sit and have a coffee has free wifi
Your basic Tim Hortons . Not much more to add
Very good visit
Love this place
Convenience
Great service
J'adore Tim Horton
Too noisy...too many people talking
(Translated) Good (Original) Bien
Friendly staff
(Translated) Like the coffee (Original) Aimes bien le cafe
Clean and welcoming
Quick service
The atmosphere is great, but the washrooms need regular cleaning.
(Translated) Notice to the MANAGER !!!! We are July 20th it is 11:22 !! your restaurant is packed ... and the car service? You don't even have room to put yourself online because there are so many people .... You have 3 poor employees who don't know where to look !!!! Wow !!!! I left my place for a MC MUFFINS TRIO next to it !!!! Think about it !!!!!! (Original) Avis au GÉRANT!!!! Nous sommes le 20 juillet il est 11:22 !! ton resto est remplit à craquer....et le service à l auto ? t a même plus de place pour te mettre en ligne tellement il y a de monde ....Tu a 3 pauvres employés qui ne savent plus où mettre la tête!!!! Wow !!!! j ai laisser ma place pour un TRIO MC MUFFINS à côté!!!! Pensez y !!!!!!
As always, terrific
Decent food.
A great place to relax and have a hot beverage and a dessert. Friendly staff.
To much of a hangout
Service
service was very good as was my coffee
staff are slow
(Translated) Tim does not deserve more today in the service of the car 4 minutes waiting for a coffee everyone talked about you waiting like a clown in your car (Original) Tim ne mérite pas plus encore aujourd'hui au service à l'auto 4 minutes à attendre pour un café tout le monde parlaient toi tu attend comme un clown dans ton auto
Regular Tim Hortons..coffee and muffin ok..washrooms are too small..need more stalls..
Very polite young workers clean place 10/10 place. Keep up the good work young men's
I NEVER start a Roadtrip without stopping here FIRST! It's a Tradition????
(Translated) Very nice Tim Horton, recently renovated ???? (Original) Très beau Tim Horton, récemment rénové ????
(Translated) Excellent service (Original) Excellent service
Quick Freindly staff
The Mrs and I Love Going to Tim’s no matter what time is is. - The Poirier’s
Great place, right on side the highway going thou town, for big rigs and rv,s.
Not good cold food and coffee service bad
Have had nothing but problems. Giving me wrong orders, not getting my order right and just have had nothing but problems with this Tim Hortons. Going to be going to the other one since I have had nothing but good service and no problems with the one by Wendy’s. My advice is that the one by sobeys needs better staff
(Translated) Excellent quality / price. Product well done and good. (Original) Excellent qualité/prix. Produit bien faits et bons.
Good service but washroom dirty
Order is usually right but the drive thru is always super slow
Yes, they are 24 hours but they don’t have donuts past 1 AM. They should have coffee and an assortment of donuts at all times, but this is not the case. Disappointing.
(Translated) Tim Hortons provides fast, reliable service with every visit. I also commend the staff for their service and courtesy. (Original) Tim Hortons offre un service rapide et fiable à chaque visite. Je félicite aussi le personnel pour leurs services et leur courtoisie.
(Translated) slow service lack of staff (Original) service lent manque de personnel
Love my timmies
Drive thru took 20 minutes and made us late for where we had to be and they got my order wrong
Really hate the cardboard straws they are gross
Quick, polite and welcoming.
You should choose supervisor who can speak a little bit politely with a customer about kids playing
Speedy service and friendly staff but they need to move to a larger lot, there isn't nearly enough parking!
Meal type
Food and drinks is alright. But I constantly get cut off mid sentence while ordering, just for them to try and sell me a hashbrown.....
Like
The staff member who helped me this morning really impressed me. She smiled, said good morning, and was overall very pleasant.
(Translated) Poor (Original) Médiocre
Love it and great people and coffee
Clean friendly place
Awesome staff!! Always!
Love my coffee
Love my ice caps
(Translated) Excellent service (Original) Excellent service
(Translated) July 10, 2021, around 3 p.m., stop for a coffee, the young man who served me, bravo for your professionalism. (Original) 10 juillet 2021, vers 15h, arrêt pour un café, le jeune homme qui m'a servie, bravo pour ton professionnalisme.
I love tims
No wall plugs to charge your phone or laptop as you eat and use the moderate-speed wifi is rather inconvenient.
Quick and polite service
Great coffee. Thanks
Service is very slow.
Workers are very rude here, I've worked in customer service my whole life and how they act towards customers is unacceptable. I have to come to this location since I work across the street and I have problem after problem every morning. Probably the worst Tim Horton's I've ever been to, and that's on a consistent basis not a one time thing. The manager/owner should be ashamed of their staff. It's not that hard to make correct orders its a minimum wage job.
(Translated) Fast service and very good! But often they have no more donuts! (Original) Service rapide et très bien ! Mais souvent ils n'ont plus de beignets !????
(Translated) Long service over dinner time (Original) Service long sur l'heure du diner
I have never saw a Tim's so disorganized the poor manager and a girl at window were running ragged. And three workers were workn harder not to work
Its ok
Donuts
Fast and efficient service but the washroom needs to be cleaned!
(Translated) good service and good choice of products (Original) bon service et bon choix de produits
Failed to get order correct
It’s consistently good but nothing to get excited about. The service is always friendly and efficient. Baked goods are very good if not first rate. The coffee on the other hand while good has to be the most overrated beverage in Canada. McDonald’s has better coffee.
(Translated) Not worse (Original) Pas pire
Great
I like their waffle breakfast sausage!
Drive thru experience- asked for Bagel toasted with butter but in return what I got was over toasted or can say burnt, all turned black .
Fast and friendly place and service better everyday!
(Translated) Hot coffee and good dessert (Original) Cafe chaud et bon dessert
Very clean
Perth Tim's Hwy 7 has a scary busy parking lot! Drivers are crazy! Staff were quick but did not tell me my coffee was ready. Must have thought the person already at pick up counter belonged to it.
I am a truck driver and thx to all the staff for such a good service..keep it up
Same as always
Great rest stop. Good food. Nice place to take a break on a trip
I was there today at 205 PM and I ordered an coffee and an wrapped and I waited 20 00 for my order just to get the wrong sandwich they gave an home fashion bun and when I told it was wrong she said well that what you paid for I did go there to be treated with rudeness and I will never go there again
I guess crew training isn’t going the greatest ! Waited over an hour to get cold food not even grilled. Under staffed and not worth the time.
Nice renovation. Nice place to sit down for a tea.
(Translated) Clean and fast and smile included (Original) Propre et rapide et sourire inclus
Good cofee
I love the bagels! So yum????????
Fast service
I love it
Love this place
(Translated) High staff turnover = consistently slow service (Original) Grand roulement de personnel = service toujours lent
Excellent food and coffee
Always the same.
(Translated) I like to go there on the occasion (Original) Jaime bien y aller a l occasion
Awesome place to go too get a meal when u don't want to cook
(Translated) The worst service in the province (Original) Le pire service de la province
(Translated) Really exceptional staff because they pass on their joys from the early morning .... starting the day on the right foot is like being at home (Original) Personnel vraiment exceptionnel car ils transmettent leurs joies dès le petit matin....partir la journée du bon pied c'est comme à la maison
Septiles .????
Fast service, delicious coffee!!
My go to drive through, always very quick, usually correct order ;) luckily I'm not too picky and if my order has a mistake ita still hot n tasty :) My favorite thing about this Tim Hortons is the the inclusion and diversity. Thanks for encouraging and supporting those who may otherwise have a difficult time finding work.
(Translated) Very well (Original) Très bien
Awesome Tim's, quick service and very clean, great food
The service is super slow
(Translated) Poor service (Original) Service minable
Great place
Grumpy lady in the morning
Good soup
I order an Americano every working day and only get a proper one 1 out of 3 times. Its very frustrating to say the least. I dont always have time to go back or wait for them to remake my coffee. I need my coffee to taste like coffee, not hot water and cream and sugar. I feel bad when I have to ask them to do it again but I shouldn't have to feel bad when all I want is a proper Americano.
Considering what they put up with at the hands of the Waterloo Street "regulars," the staff here have the patience of SAINTS.
Service…
Staff was unfriendly and made me feel like I was taking up their time
(Translated) I went there for lunch but it's freezing in the restaurant. (Original) J'y suis allé pour déjeuner mais on gèle dans le resto.
Good service and friendly staffs
I didnt realize that Tim Hortons turned into a homeless shelter after 10pm. Supervisor casually playing with a baby in a car seat on the counter. “Thanks for the coffee” employee lifeless ignores comment. Broken hand soap dispenser in the bathroom and the urinal was dual purpose as it served as a bidet to splash my own pee all over my pants. If there was a zero star option that would be adequate. Get to the Tim Hortons on Horseshoe lake road before 10PM.
(Translated) Very good service and also very patient (Original) Très bon service et aussi très patient
All good.nice people..fairly fast service.
Location, service, variety, value. Always very busy.
Good fast service
(Translated) Unfortunately, drive-thru only, due to lack of staff. (Original) Malheureusement, service au volant seulement,car manque de personnel.
Coffee
Addicted to the tea...
They don't carry lots of items or run out a lot. Nothing special.
Clean location friendly staff
Great food
My first visit was excellent due to one employee who was very capable of doing his job. Today I asked for 10 tidbits, gave me 7 which I discovered after getting back to my room. No butter with the bun. Chili was okay, more like soup. The place needs to be cleaned and the staff needs to be trained. Their public relation skills are practical nonexistent. Very disappointing for a tim hortons outlet.
Great selection.
It has very good service and you are in and out quickly. Very clean and friendly.
I go to Tim Hortons reserve st glace bay all the time and service and friendly service is bar none Everytime
Meal type
A 'hello' and some interaction would be nice instead of just shoving out the debit machine and throwing food at you before you even have time to put the card away.
Not very good atmosphere
Couldn't finish my doughnut or coffee.
(Translated) Marvellous (Original) Merveilleux
(Translated) Good (Original) Bon
(Translated) Rude and inefficient drive-thru The Supervisor is not even able to manage this command Endless queue "20 minutes for a box of 6 donuts and 2 capoucjinos" In short, go elsewhere than this Tim Hortons (Original) Service au volant désagréable et inéficase Le Superviseur n'est mėme pas capable de gérer c'est commande File d'attente interminable "20 minutes pour une boîte de 6 beignes pis 2 capoucjinos" Bref allez ailleur que a ce Tim Hortons
Friendly staff, fast service, got what we ordered. New renovations
Employees have really hard time understanding orders. 80% of the time coffee tastes watered down unless you ask for them to stir it.
Great service, kind of small but still great, the service is always quick
Normal Tim Hortons, quick service with a smile
Super quick
Nice and clean
We stopped at timmy's for breakfast and coffee every morning
(Translated) Very long service, I had to repeat my order 4 times to get a donut which finally was not the one I ordered! Big lack of organization, confusion, overwhelmed, exceeded ... short, rather unpleasant experience. (Original) Service très long, j'ai dû répété ma commande 4 fois pour obtenir un beigne qui finalement n'était pas celui que j'ai commandé ! Gros manque d'organisation, confusion, débordé, dépassé... bref, expérience assez déplaisante.
Good
So slow
This chain is not what it used to be. The local manager is doing a good job with it now though.
(Translated) Taste of coffee not equal from day to day (Original) Goût du café pas égale d’une journée à l’autre
Depends on what crew are worming to quality of a cup of coffee
Good coffee
(Translated) Ordinary not being able to enter to go even to the toilet I know on the other hand that it is the situation which is not ideal but good ... good chances ... (Original) Ordinaire pas être capable d'entrer pour aller même au toilette je sais par contre que c'est la situation qui est pas idéale mais bon ...bonnes chances...
Friendly workers
(Translated) Slow service and lots of mistakes. (Original) Service lent et beaucoup d erreur.
Amazing food fast service
Great staff. Always make an extra effort.
Great service.
Good place for refreshing
Always being rushed drive thru
Service was the slowest I have experienced at a Tim's. All out of some of the items we ordered.. Needs a mystery shopper. And a talk of how to get motivated.
Tim Hortons in Kirkland Lake as u first come into Kirkland lake the service was horrible me and another customer should there for 15 min to get served I even ask if anyone was at cash register and still got ignored was not very good service
Staff were great and service was quick, but I was NOT A FAN of the Timbiebs!!! Some people will enjoy them, I'm sure, but I'm very picky when it comes to donuts!!! ????♀️
Should call it the Swan River dump cause all they serve is garbage.
Great service
By far worst service ever waited in line for 25 min to get a coffee while staff stand around and look at you think I will start going to star bucks
Any Tim's is great
I go to Tim Hortons East and I get treated great by every body there. Hats off to Gord and all the employees there you are the best
Very fast and very friendly.
(Translated) Good fast service and smiling employees and good mood! (Original) Bon service rapide et employés souriants et de bonne humeur!
Usually busy, and an uncomfortable vibe
Nice staff, but horrible food. One of those cases where the picture doesn't match with the food. If they had used a photo of the food they gave me -- a BLT -- on their menu no one would order it!
Take out
These guys are awesome
The dog loves timbits
Expensive food, not worth it
Great service
Staff really nice and friendly, they work really quick too.
Better then the bay street timmies
(Translated) Very good service (Original) Très bon service
I bought a coffee...
Good coffee
It's a Tim Hortons
Service
If their weekend staff moved any slower, they would be moving backwards
Good staff, always fast.
(Translated) No words to very good service (Original) Aucun mots à très bon service
(Translated) A good fast service and a good coffee for the road (Original) Un bon.service rapide et un bon café pour la route
Leave you standing when there only concern is the drive in
Good service
Spicy chicken wrap was on point!
Coffee not as good as it used to be
Nice people... couldn't get my order right after multiple tries though
It's okay, not great like when it was owned by Canadians
(Translated) Very good decaf ... and excellent timbits! (Original) Très bon decaf...et excellent timbits!
Always good doble double. Great deals on weekly savings with the app.
Sam makes the best London Fog in the HRM. I have been to many locations and hers are the best.
Worst Tim Hortons I have ever been to! Every time I go they NEVER put sugar in my tea! I have to make sure I have extra sugar packs in my car. When I order they always get confused even though I'm just asking for 2 teas with 3 sugar 2 cream and they always say "1 tea with 2 sugar?" This morning lots of my English muffin was missing and I went back in to replace it. They all gave me a horrible look and started talking in their language so I couldn't understand them. I think that in a work place like this is very unprofessional
Always good coffee but sometimes its a little slow service
Great staff, that's what makes the difference
Terrible staff with terrible attitude. The worst Tim's I have been to.
Friendly service
A very loud immature woman staff worker was disrupting the whole store could be heard all the way into the bathroom
(Translated) Proximity price quality best coffee in town (Original) Proximité prix qualité meilleur café en ville
(Translated) Rotten service after 5:30 p.m. (Original) Service pourri après 17h30
I've been there for 5 days and I noticed they've only have one speed slow as snails very poor customer service next time I'm in Williams Lake I'll go to the other one and try it even though it's out of my way
Not a bad looking store but not a great area of town. Some staff are unfriendly and washrooms litteraly stink.
(Translated) Fast and courteous service (Original) Service rapide et courtois
I wish we caught the name of the guy working at the drive through window. He was joking around and so funny. Breathe of fresh air in a very serious world we live in right now. Thank you for the excellent service and making our day. Food was great too ;)
(Translated) I like to eat at Tim Hortons. In addition to being popular, there is good energy among employees and customers. (Original) J'aime bien aller manger chez Tim Hortons. En plus d'être populaire, il y a une bonne énergie auprès des employés et des clients.
Coffee is great. I like everything there. The washrooms could be bigger.
Covid procautions not being used. Mask not worn properly by staff. I watched staff member take cash from with bare hands from the car in front of me. Then not sanitize hands. Then proceeded to hand me my coffee well holding it with his bare hands griping the top of the cup right where you'd be drinking from! Covid is real people keep your eyes open
The waiting inside is crazy to get served lots of people leave including myself 20 minutes at times for a coffee
Great food and service
Faste friendly service great place to have a coffee.
Springhill Tims is so friggin slow and cant get nothing right.
Very clean. Good service.
Good service, fairly quiet, and all the good stuff you expect from Tim Hortons. The machine for making ice Capps and frozen drinks was broken the day I was there, and it was a hot day, but I expect they got that fixed.
Brunch
Always good tea
(Translated) No comment (Original) Sans commentaire
Ordered turkey club. Looked like it was dropped on the floor. Handed to me in a wrapper with sauce all over the outside by a kid that had "I hate my job" written all over his face. Will avoid for a long time. Train these people!! Geeezus
fast friendly service
my tea had a lot of honey in it. But the service is fast and the staff is nice
(Translated) service very very very very very very very very very very very slow inside. go to the auto service number one (Original) service très très très très très très très très très très très lent à l'intérieur. passez par le service à l'auto qui lui est numéro un
This location has potential if they just learn to listen!!!! Don't worry about why so and so is taking too long on their break cause that caused you to screw up my order not once but TWICE. Focus on your customer or the screen in front of you so u can make the PAYING customer happy.
Meal type
Everything was good. It was nice to see all of the staff working instead of having personal conversations & ignoring their clientele. Refreshing to see.
Meal type
Chaos in store. Large queues so placed order on Self Service Machine. Wait for my order, some arrives, wait 5 more minutes, nothing else. I ask and they bring one and say the other is unavailable. Why doesn't the machine have this programmed? And when I asked for a refund for that item the staff were clearly pit out by this and huffed and puffed about it. Others were experiencing the same problems.
Take out
(Translated) Very slow service, asked for a muffin with autumn spices and received a banana muffin ... seems lacking staff (Original) Service très lent, demandé un muffin aux épices automnales et reçu un muffin aux bananes... semble manqué de personnel
Take out
They always seem to for get something but I've never got a bad coff from the
Great service good food
No complaints here. Was a quick stop on the way from North Bay to Sudbury. Easy to get to off the main road. Next to a Metro and A&W so there is something for everyone here.
Good coffee.
Great staff and owners at this one.
Best customer service !!
They messed up the order. Not happy.
Slow service bt freindly staff
It was okay , at times really slow
Meal type
usually prompt drive thru
Staff seems confused, long wait times, coffees often burnt, often lacking even any sugar, almost always required to be stirred at the very least, foods always terrible. Last three days... frozen(top half) eng muffin when i asked for a toasted sesame. Then i guess someone got hungry cause i only had half the sausage. Then they give me a 9 grain half toasted. Obviously none of which I ate. Completely done paying them for nothing.
(Translated) They have misery in the service of the car. It's complicated for them to take control of a simple iced cappuccino! (Original) Ils ont de la misère au service à l’auto. C’est compliquer pour eux prendre la commande d’un simple cappucino glacé !
Convenient drive through
Good!
Service
Good coffee and muffins, donuts, soups and sandwiches.
Long wait if you go inside slow service in general
Always good Coffee
This Tim Horton's has been redone and looks beautiful. And thank you for finding the thermostat and turning it up. This store used to be very cold.
We have been traveling from BC to Ontario and back. Stopped at this Tim Hortons this morning and it was amazingly fast and efficient. My tea was wonderfully hot rather than luke warm as some others tims seem to provide.
(Translated) Tim innu (Original) Tim innu
Very rude person at the drive thru today will never go there again.
Even though 50' from a Sobeys (supermarket), had no lettuce (for sandwiches or salads)—otherwise mediocre, men’s bathroom dirty.
Breakfast
Very friendly staff
Weekday morning staff are great!
One of many Tim Hortons in the city. Nothing amazing, but nothing awful either.
It quick at your order and all good
It's busy, as most Tim Hortons are, but the staff is pretty quick. The parking lot is a nightmare.
Absolutely horrible location. Worst Tim's I have EVER been to. What kind of Tim's makes you sit at the order screen for almost 10 minutes while they laugh about their weekend to each other on the intercom, and when they finally realize that you are there, you ask for an item- don't have it, ask for something else- don't have it. They told me that they "don't sell any drinks that involve ice"... How are these guys even still open? Them reading a list of items that they actually sell is less time consuming than you just trying to order something. This Tim's should be closed. Any items that I have gotten from this location has been poor quality, not stirred, or just stale food. Not recommended!
(Translated) Reasonably fast service but at least the coffee is hot! (Original) Service raisonnablement rapide mais au moins le café est chaud!
good coffee
Always stop here when traveling though. Staff are quick, and there are clean bathrooms. The parking lot is too small for large trailers.
(Translated) Good coffee (Original) Bon café
Waiting at the drive through window... As she was pouring it she said over her shoulder that this one has grounds in it. Then she gave it to me. Lol. It tasted like it was brewed last week.
Excellent
What can you say it's Tim hortons
(Translated) Tim Horton classic, the setting is nice (Original) Tim Horton classique, le cadre est sympathique
Fast drive threw service, no mistakes and kind service.
Great service
Awful took 20minutes to get a coffee and 6 people working
Quick service & drinks are made correctly 99% of the time.
Friendly
You should not have to wait almost five minutes to get your beverage and yea needs to get rid of all the idiot that are there cause over half don't know what they are at especially the so called manager
Coffee was cold, should have returned it.
instant love for Timmies tea
(Translated) Very ordinary service, no way staff. Very dirty but very dirty place: sticky floor and lots of food around garbage cans on the floor, uncleaned table and dirty door windows. Food bof, does not seem very fresh and served in a hurry without a smile. In short, do not go there! (Original) Service très ordinaire, personnel pas de façon. Endroit très mais très sale : plancher collant et plein de nourriture autour des poubelles par terre, table non nettoyé et vitres de portes toute sale. Nourriture bof, ne semble pas très frais et servi à la hâte sans sourire. Bref n'y allez pas!
Coffee
They have soy milk! About time. ☺ Vegan iced coffee, which is great. Also, this location often has illegal tranasactions going down in the parking lot, which can be fun to watch from the drive thru line. Seriously entertaining collection of sketchy regulars can be found at all hours hanging about outside, usually smoking, often yelling about something. Also, the scooter gang. Love the scooter gang. Another plus is that for being the sketchy downtown Tim's, it is very clean and well kept. Never needles littering the parking lot, which is great (especially if you are taking small children here as an object lesson in why they should commit to an education ). My favourite Tim's in town. Did I mention the soy milk? They have soy milk!
Love the rewards points
Quick coffee to go
Great coffee
Tried the new grilled chicken wraps.... my slice of tomato was thicker than my piece of chicken. If it's a chicken wrap make sure u can find the chicken.
Stopped at this location at 10am - After waiting (10min), the women in front of me was complaining. I got my food within seconds of paying... I know their sandwich's and hash browns were sitting out for more then a few hours. Does Tim Horton 'really think they can pass this off as food and not have consequences, someone it going to get very ill, it was horrible! My food went straight into the garbage and it will be a long time before I trust any Timmy's food again. I haven't even tried my coffee yet, too scarred.
(Translated) A very poor quality service I asked for a dark coffee which was served cold to me without the POSSIBILITY of EXCHANGING it to finally hear another employee say that the coffee was no longer good I will never set foot again (Original) Un service de très mauvaise qualité j'ai demander un cafee foncé qui m'a être servi froid sans POSSIBILITÉ DE L ECHANGER pour finalement entendre une autre employer dirre que le cafee n étais plus bon je ni remetterai jamais les pied
(Translated) I was today 21:40 there were two employees behind the counter who did the housework! I stayed about a good 10 minutes at checkout without ever being answered or even looked at. I have never been answered !!! As I'm a trucker, well my coffee I'll take it elsewhere! I want to understand that there is no employee anywhere but perhaps he should close some Tim instead of hiring anyone and losing their name! For me Tim Horton it's over (Original) J'ai été aujourd'hui 21:40 il y avait deux employés en arrière du comptoir qui fesait le ménage ! Je suis resté environ un bon 10 minutes à la caisse sans jamais être répondu ni même regardé. Je n'ai jamais été répondu !!! Comme je suis camionneur, ben mon café je vais le prendre ailleur !!! Je veux bien comprendre qui manque d'employé partout mais peut-être il devrait fermé quelques Tim au lieu d'engager nimporte qui et perdre leur nom ! Pour ma part Tim Horton c'edt fini
Typical Tim's. Good tea, donut, sandwiches. Quick friendly service
sometimes i drop into this drive through for coffee
Went today for french vanilla and got a big piece of plastic in my coffee been going to this Tim Hortons for over 10 yrs not anymore
Long long wait. Under experienced people there.
Slow service but makes a good tea.
Gave me coffee not tea, very limited donut stock, asked for bacon grilled cheese. Bacon was missing. Poor poor customer service in Springhill.
Little crowded in the morning. Not always consistent in treating requests from customers - e.g. when I order chilli, some branches offer white/whole wheat bread, toast it or not, butter or not, other branches don't bother asking, just do "the standard" they always do... Also, some branches advertize new job positions, but when I drop my wife's or friend's resume, we never hear back from them. And the job add is posted on the branch months later...
Nice atmosphere, friendly staff, good service, wheelchair accessible, ample parking..????????????????????????????????????????
Drive tru good will be nice when dine in allowed
Awesome place
Brunch
(Translated) Very happy (Original) Bien content
Good staff, good speed, usually clean.
Very poor service I asked for some tissues and it took them 4 min
Guess covid is over at Tim's. Take your cash, hand you change then put the lid on your drink all without sanitizing. Yuck! Sad I had to sanitize my lid before drinking my coffee.
Awesome customer service...
(Translated) This is my place for my coffee !!! ???????? (Original) C'est ma place pour mon café!!! ????????
Way better than the other Tim Hortons, it had friendly staff, it’s food/drinks are good and it’s clean
Went for a coffee and some donuts while hunting moose
In and out fast
Fast service
Service is excellent
Quick and friendly service.
Meal type
Always good quality and quick. It's a busy spot ????
(Translated) Very well (Original) Très bien
Service was good not to bizzy waited a bit for my coffee looked like they were short staffed
Meal type
Girl who took my order was not friendly bagel wasn't toasted and this is what I got as a croissant BLT. Disgusted
Its Tim Horton's.
Good friendly service
Tims is Tims... coffee ☕
(Translated) For my coffee, great! (Original) Pour mon café , super !
Never dissapointed
(Translated) Very clean, fast service (Original) Très propre, service rapide
Awesome spot to get together with coworkers. .
5 months later and you want a post?? Wow??? Glad you have a great memory!!
We love our coffee from Tim's.
Lady took my order and then didn't fill it.
Always a great cup of coffee and a great donut
(Translated) Tonight at midnight, the waitress was alone with the cook. I ordered a bagel but no donuts because I saw small flies fly over them. There were not many varieties either. But overall it was good. (Original) Ce soir vers minuit, la serveuse était seule avec le cuisinier. J'ai commandé un bagel mais pas de beignes car j'avais aperçu de petites mouches les survoler. Il n'y avait plus beaucoup de variétés non plus.Mais dans l'ensemble c'était bien.
(Translated) Nice staff and smiling! For the rest a Tim Hortons like any other. (Original) Personnel agréable et souriant ! Pour le reste un Tim Hortons comme un autre.
They took my order confirmed it then when I arrived at the window they charged me for it all then when i inquired about my coffee they got rude and said they didnt have it on there.
Love the coffee
best coffee shop in Langley.
Literally the worst iced cap ever. To both the times that I went there, the drink had nothing but plain ice cubes, less quantity, and zero flavour!
Not bad. They understand English.
Coffee is the best tasting. No stingy taste like Timmins and Sudbury. Donuts are good when available. Many times out of certain flavor. All other foods are well prepared although everyone makes mistakes. The place needs a overhaul. Also found the floors dirty. Washrooms not the cleanest and so are all the Tim Horton. Maybe something for head office to look into with all Tim Hortons.
After hrs I understand there are not as many people so they don't keep much on but they should. Keep some mealtime stuff for those traveling families passing through. Kids had to have donuts for late supper...
The worst service i ever had. I ordered a everything bagel double toasted with double butter. I confirmed the order with team member and when i was having my bagel from team member. I asked her again about the double butter at that point she replied me rudely and didn’t answered properly. Tea was also tasteless. (((Poor service, slow, rude staff)))
(Translated) Relaxing place. (Original) Endroit relaxant.
Great service
Always good here
Always awesome
(Translated) It is no longer the Tim Horton that we used to know. The service inside leaves as desired because often close and the toilets closed. Stewardship seems to be the issue with which has changed often over the past few years. Sincerely yours, client (Original) Ce n'est plus le Tim Horton que l, on a connu. Le service à l'intérieur laisse à désiré car souvent fermer et les toilettes fermées. La gérance semble être le problème avec le qui a changé souvent depuis quelques années. Bien à vous, client
Very slow and staff don't mark what type of coffee they made 2 times this week they gave me decaf coffee please head office go and check out there staff
Tim's in Party Sound? Come for the donuts and stay for the show.
Best time????
Friendly staff with great service
The staff is extremely friendly and the make you feel very welcome!
(Translated) Too many customers for the small space (Original) Trop de clients pour la petite espace
Wow you know my answer everybody loves timmys
Drive-thru was very slow
(Translated) The amount of butter in my bagel was horrible! I managed to remove a good part, it was otherwise inedible! No sense to put so much butter! (Original) La quantité de beurre dans mon bagel était horrible! J'ai réussie à retirer une bonne partie, c'était autrement inmangeable! Aucun sens de mettre autant de beurre!
Good facilities excellent staff and coffee hot & donuts fresh
Nothing is bad with Tim hortons but people using it for bad things that matters.
(Translated) I love went timhorton (Original) J'aime allé timhorton
They often get my coffee wrong. No big deal. But there's this short, light skinned East Indian or Middle Eastern girl. She is very bad at her job. And she has a really bad attitude. She acts like she's too good for her job and openly shows her contempt for customers. After being served by her a second time I just stopped coming here and got my coffee somewhere else.
Great food at a reasonable price
Always love timmys lg dd steeped tea and some of their pastries
I usually get coffee here
Yet another great Timmies experience
Fast easy and kind
slow service
Good location, very clean with covid protocols followed. Staff were polite and helpful. There is a very small selection, but this is also a very small store. (To be expected)
Got a coffee and breakfast sandwich for supper. Sick the next morning.
(Translated) Mediocre service, as for two years ... (Original) Service mediocre, tel que depuis deux ans...
Worst franchise location I've ever experienced.... my order was not taken properly.... ordered a meal and wasnt asked what I wanted to drink or as a side.....took 17:12 before our 3 meals were ready. Really this is a circus.. Ps: the order was wrong when I got it also.....
poor service
(Translated) I work next to fast service !! Thank you (Original) Je travail à côté service rapide !!Merci à vous
Wish they would limit the drive thru to only drinks donuts
Tim's visit was great as they serve you with a smile
You can't go wrong with Tim Hortons. Period.
Tastes like Tim's should
Staff is great!
Best ever great to visit
Good food
(Translated) I love their soup and their vrap (Original) J'adore leur soupe et leur vrap
Very clean establishment friendly service. Very fast
They got my order wrong and then they fixed it and I got about 50 miles down the road and realize that they got it wrong again. They didn't even try to do a good job. Something tells me this is very common with this place. Most people travelling through their I'm miles away before they realize. Unfortunately Tim Hortons is a necessity for all of us people driving long hours. Be sure you check your order and taste your coffee before you leave.
You guys need to learn how to make a coffee
(Translated) The coffee ... humm (Original) Le café...humm
As always, good service and great muffins. Clean. Comfortable.
First time going to this Tims, perhaps better service than my own home town Tims!
Very very slow service
(Translated) Personal sympatic ... good team player (Original) Personnelle sympatic ... bonne d'équipe
They need to triple there staff in the morning. I bet they are losing alot of customers becaus exits soooo slow.
The service was fast and everything was correct.
They have the best breakfast sandwiches
The staff need to know their menu better
Burnt sandwich which I didnt even want toasted.
Not too bad for service. Drive through can be slow at times.
Food is always good but service is not always the best.
Terrible customer service. I went there 4-5 times already, terrible! Young unprofessional teenagers, restaurant is dirty; stuff on the floor and no clean table to sit. Very few variaty of cookies/donuts to pick from and always only a few left. They tried to sell me a muffin that had fell between the window and the bottom of the rack once. Last time I went, a girl was taking my order and she told me how much it was and the phone wrang... she just had to accept the exact change I was handing her but she went pick it up. She went full on arguing on the phone for the 20 min I was there. It was her mom as she repeated multiple times! Can't make that up! Anyways... Only about 10 more minutes later her colleague saw the order on the computer and asked me to pay my order as I was now sitting and just waiting...
Longest drive thru of ANY Tim Hortons I've ever been through in my life. Every week. The orders are consistently wrong as well. Smarten up...
Confident place and relaxing hemisphete
(Translated) Good service (Original) Bon service
Good and fast
(Translated) Good service (Original) Bon service
It's a Tim Hortons, what can you say.
I go to different Tim's every day, they are pretty much the same slow service disorganized, can't even get a double double taste the same from one to the other , only reason I go there, is I like my coffee, parking is why better, if McDonald had better parking I'd go there.Actually the coffee taste better at Mc 'd
(Translated) Still very good (Original) Toujours très bon
Very nice people there and of course great food
Most of the time it's great service
Awful service waited almost 20 minutes for someone to take my order
It's a timmies
(Translated) Very nice place there is all the same a timmatin (Original) Très belle place on y trouve de tout même un timmatin
(Translated) City (Original) Ville
(Translated) Intimate and fast (Original) Intime et rapide
Disappointed that tims will not make a wrap the way I would like. Once it is grilled I can't open it to put ketchup in it without destroying it and making a mess. McDonald's is right next door and makes orders as per the customer. I guess they have lost my family's business.
(Translated) Good place (Original) Bon endroit
My tea was hot and fresh and made to order
I have been to both restaurants in this small town. Can't believe segregation still exists in today's society
(Translated) Long service, steak sandwich too dry. Not for my taste. (Original) Service long, sandwich steack trop sec. Pas a mon gout.
Great service
I have wasted too much money at this location only to be frustrated when I get to work and coffee is wrong 2 out of 5 days and I but 2 when I go. SPEED IS GOOD ACCURACY IS GREAT !!!!
Great service
The people at timmys are very nice and the food is at an amazing price but i think they need to improve on the face to face comunication
(Translated) It's a place where there is good service (Original) C'est un endroit où il y a un bon service
Good place for a coffee
(Translated) Quite quiet and clean (Original) Assez tranquille et propre
Coffee never tastes right, they say it's the water
Meal type
Clean and friendly staff
Can't get my tea right..so many wrong orders
their trying to compete with macdonalds and that doesn't work they should go back to what their were good at like home made donuts not this prefab and try and push it as fresh its not. and their coffee has gone done hill big time
(Translated) Excellent (Original) Excelent
Some good people work here but the coffee and sandwiches are very inconsistent. Dark roast coffee is nothing like any other Tim's Hortons and tastes like water and cream. Drive thru at times can be very slow.
Coffee was great and ordering in store was quick
(Translated) I love her I'll go to all day (Original) J'aime sa j'vais à tout les jour
Great people that work there only problem bathrooms are locked at all times so if you really need to go and its busy you have to wait
(Translated) Evil clean (Original) Mal propre
(Translated) Good coffee (Original) Bon café
Amazing good coffee and food.
Other
Coffee and service were very good
I have to have my timmies at lease once a day. I love Tim Hortons ❤ but then again who don't.
(Translated) The service is good. The meal is excellent. (Original) Le service est bon. Le repas est excellent.
just went drive through and upon arrival at work discovered that half of my order is missing. No they weren't busy, they are just disorganized. Not only the girl asked me again what drink I wanted but upon giving me the bag with goods specifically said, here is your order! which would make any normal person think the WHOLE order is there. This is plain theft guys!
????
Great service
Love it
(Translated) I went with my fifth wheel trailer no service inside it was impossible for us to go to the drive-thru, so we went on foot The responsible person not pleasant with us and his colleagues. (Original) Je suis allé avec ma roulotte à sellette pas de service à l'intérieur ils nous étaient impossible de passer au service à l'auto, alors nous sommes passer à pied La personne responsable pas agréable avec nous et ses collègues..
(Translated) Almost always good coffee (Original) Presque que toujours du bon café
One of the young girl dont have good customer service I been in the fast food industry for 7 years and if I talk that way to a customer I would have been fired long time ago she need so learn real customer service!
Experience was excellent
Good spot
(Translated) As habits (Original) Comme habitudes
(Translated) Poor service (Original) Mauvais service
Great coffee great staff
Outof hash browns,food was cold and didn't allowed me to use my Tim Hortons card.
Couldn't get the order right today they would rAther talk to each other serve the customers
Quick
I mean it's a Tim's. Slow service during breakfast, afternoon/evening, spot on.
It was great..staff is friendly and fast.
They have the best chili, I purchased a large and received a small never notice until I got home
I dont understand how the drive thru is so busy. They need to work on the service for drive thru, more employees
Open late and no doughnuts
(Translated) Fresh coffee (Original) Café frais
Fairly average for Tim Hortons. Lots of parking.
Never had a bad experience!
Not so good crazy noisy client in there talking to himself. .. management should have asked him to leave
Didn't have what i wanted but they were friendly an apologize for the inconvenience
CANADIAN PROUD
Good hot muffin and tea.
Classic Timmie's
Its ok but the service needs to improve
(Translated) no more smooti, really disappointed he served a not very good juice instead. Food quality is poor since union with Burger King (Original) plus de smooti , vraiment déçu il serve un jus pas très bon à la place. La qualité des aliments sont rendu médiocres depuis l'union avec Burger King
Great
Very bad experience ever with Tim for this location we had . Rude staff not ready to serve if they do, then make it accordingly whatever they want . Ask for something they provide something else . no one is there to listen.
Love the coffee.
Fast and satisfying
(Translated) Delicious (Original) Délicieux
Got chicken noodle soup, usually a favourite but wasn’t as good this time around :(
Good coffee quick service yay
The worst timmies I've ever been to.
(Translated) Very fast service Lp (Original) Service très rapide Lp
(Translated) Only negative comment to say service a little slow (Original) Seul commentaire négatif a dire service un peux lent
Fast accurate service by pleasant staff.
Good
Quick easy coffee. Should remove garbage can from drive thru.
Slowest Tim Hortons I've ever been too. Spent 12 minutes to not even move one spot and I had 5 people in front of me. I will never go back. Worst Tim Hortons I've ever been too.
(Translated) The waitress Josee at night is wonderful and very welcoming! We want to go back! (Original) La serveuse Josee de nuit est formidable et très accueillante ! On a envie d'y retourner!
Always happy to serve customers.
(Translated) Hot water is not coffee ... But the staff are always in a good mood even at 5:30 am it's always nice. (Original) De l'eau chaude c'est pas du café... Mais le personnel toujours de bonne humeur même a 5h30 duatin ça fait toujours plaisir.
Just ok..Inside service not very fast
All good at this Tim's. Cant go wrong
The staff was friendly fast and the food and the coffee was great
Fast service good coffee
(Translated) very fast and good (Original) tres rapide et bon
I don't know what the has happened to Tim Horton's they hire immigrants that don't speak English and that's extremely frustrating when you are trying to make an easy order. The customer service needs improvement as they were extremely rude and they have screwed up my order ever time this week at the drive thru they need coaching.... The workers are not worth the minimum wage that they are paid I even tried to go inside and they do just the bare minimum with attitude. Please invest in robots that do a better job. Won't ever be back to this Tim's again gonna do Starbucks from now on.
(Translated) Have a quiet coffee (Original) Prendre un café tranquille
(Translated) Ultra fast service, for people who do not show up at the driving service ???? (Original) Service ultra rapide, pour les gens qui se presente pas au service au volant ????
No non-dairy choice for the coffee such as soy or almond milk
RUDE SERVICE FOR WALK IN CUSTOMERS ORDER IS USUALLY WRONG LONG WAITS NEVER AGAIN
Have to have the coffee in the morning
They don't stock cinnamon raisin bagels or whole wheat. At least they haven't had them the last three times I've tried. They are not good with creative tea orders and have messed up my chai latte and turned a request for a tea with ice in into an iced tea. Service is good but the layout of the parking lot and drive thru are awkward. It seems like they are trying to fit a size 9 business into a size 8 lot. Try the nearby Twiggs if you want anything more than a basic coffee or tea.
(Translated) Good (Original) Bon
Delicious coffee shop! Great black coffee and donuts!
Really slow in the morning. Need more morning staff
(Translated) Slow service (Original) Service lent
How do you get Earl Grey tea from Hot Chocolate that I ordered ?Could not understand person at all .
Allways got time for tim hortins
(Translated) Umm (Original) Humm
Breakfast sandwich was not good. Egg was like sawdust, bacon was paper thin english muffin was not toasted. Coffee was just ok. Won't be back, except for coffee, maybe.
Makes for a nice middle of the trip pit stop.yummy dark black roast coffee
Love my coffee
Fantasic staff good food fresh
amazing!!!
Worst Tim's I've had to deal with across Canada... the only restaurant I've ever been where they will get you to pay before mentioning they don't have your full order, at least they are friendly about it I guess
Good
Good. No problem
food line staff is grumpy. rolling eyes at customers and commenting about them after they leave.
Customer service sucks
(Translated) Very good and very good food, welcome and very good morning (Original) Très bien et très bonne bouffe,acceuille et très bon petit matin
Not bad
True hospitality and great congregation and minister. They are blessed.
Tim's staff work hard and are pleasant to deal with. Sometimes they make mistakes, but we all do. The company controlling Tim's is another matter. In the early spring they decided they would change the rewards card requirements to obtain free coffee etc.. They decided you had to register on their site, give them a bunch of information if you wanted to get rewards after 7 purchases. If you didn't want to register you could still use the rewards card but had to do more purchases, I believe 12 to get something free. Just recently we were told by the people at the drive- through we had to now register on their as site to collect for rewards, with no notification from the company itself. Just typical of multi-national companies. We visit Tim's less now than we did.
Always incredibly slow , friendly service. Expect to wait 15+ in the drive through. Also this is the most ghetto Tim hortans in North Bay where all the crack heads hang out.
This Tim Hortons is total garbage. EVERY SINGLE time I go here they mess something up. Once ordered a simply sausage breakfast sandwich with cheese, charged me 70 cents for cheese....no cheese. This is also the only timmys I have to ask to have my coffee made differently...usually order a double double, but here I have to get 2 sugar 1 cream as their cream calibration is wayyyy off. And then today I went there to get an EXTRA LARGE French vanilla and I get it and it's 4 inches below the top of the cup. I would love to go to a different one but this one is on my way to work. I'll be asking for a free coffee next time I'm there. What a joke. Oh ya and I laughed at them once for yelling at staff in front of me... so unprofessional.
Good coffee and doughnuts
Stopped for afternoon coffee...no apple frittiers...no honey cruelers...this is a donut shop right...????
C bon l'cafe
In my view Tims isnt what it used to be! I always ask for the dark roast coffee as I cannot drink the original coffee any more. Sandwiches are good
Friendly and good service
(Translated) Fast and courteous service. (Original) Service rapide et courtois.
This tim hortons is the worst tim hortons in north bay ontario
Coffee addict
Coffee was on par...can't really complain lol.
Very poor service
Always good
Love my coffee
Coffee donoughts you know this
Without question the slowest drive thru on planet earth
Friendly people who always smile
Service is great
(Translated) The best timmies of Sorel-Tracy. Hat to the morning team the week, that does not suit their business. (Original) Le meilleur timmies de Sorel-Tracy. Chapeau à l'équipe du matin la semaine, ça niaise pas leur affaire.
Coffee tasted like water with a few grains of coffee
Not sure why it's so difficult to place an order and get the correct item
Long line in drive thru this morning but got through pretty quickly with the same happy polite service we always get.
Excellent
Sandwich making kid wear his mask not covering his nose. Didn't fix it when told and when he handed me my food told me he didn't apperciate it. Im assuming his feelings were hurt during a pandemic being told to fix his mask. (Face slap)
Worst tim hortons in the country!!
Three times in a row didn’t have the bagels or donuts we wanted. Asked multiple times what I wanted in my tea and then still got the size wrong so the ratio was off. When I complained at the window they gave excuses about being too busy and having to clean the panini machine and there only being two of them. That being said they were seen just standing around and it took them 3 minutes to make a tea (and as mentioned above they still got it wrong).
Awesome staff
Friendly servers.
(Translated) Very nice welcome and service (Original) Très belle accueil et service
(Translated) Good service (Original) Bon service
(Translated) I do not understand why it says I hate (always wrote that) I go very often.????☕☕☕ (Original) Je ne comprends pas pourquoi ça dit que j'ai déteste (toujours écrit cela) je vais très souvent.????☕☕☕
Iced coffee was perfect
It's a Tim Hortons. Much like other Tim Hortons restaurants. Nothing really different with this one. Service was good, coffee was okay and baked goods were good.
Service
(Translated) Quickly done well done (Original) Vite fait bien fait
(Translated) Impeccable service but cleanliness to improve. (Original) Service impeccable mais propreté à améliorer.
Everything you expect from a Timmys
Great staff. Really friendly. They need to clean ice Cap machine over night or first thing in the a.m. could not get co workers their favorite drinks three times in the last week as a result of machine not working, due to cleaning.
Good
(Translated) Do not be press service slow possibly because of lack of staff (Original) Faut pas etre presse service lent possiblement a cause de manque de personnel
People were angry looking,not many smiles
(Translated) It starts well the day (Original) Ca commence bien la journée
(Translated) Sale.No service.No donut shake every evening.SB place (Original) Sale.pas de service.manque de beigne tous les soir.place de BS
This location is always slow
Good service, good coffee and clean
(Translated) Sanitary measures are well respected. The staff is very friendly. The food is always very good, by chain standards. You can eat there inside. I prefer counter service over drive-thru, but this one seems very efficient. Disappointed that it's now soda crackers with the soup instead of the bun. I was told to ask when ordering if you want the bread, but I was not offered to change it. (Original) Les mesures sanitaires sont bien respectées. Le personnel est très aimable. La nourriture est toujours très bonne, selon les standards de la chaîne. On peut y manger à l'intérieur. Je préfère le service au comptoir plutôt que le service à l'auto, mais celui-ci semble très efficace. Déçue que ce soit maintenant des biscuits soda avec la soupe plutôt que le petit pain. On m'a dit qu'il faut demander lors de la commande si on veut le pain, mais on ne m'a pas offert de le changer.
(Translated) Few staff and very long service! (Original) Peu de personnel et service très long!
(Translated) Good service beautiful terrace good location (Original) Bon service belle terrasse bonne emplacement
(Translated) We buy pafais coffee (Original) On acheter café pafais
Yummy
It is the bess coffee thank you
Always great services
(Translated) Clean and fast service (Original) Propre et service rapide
Very pleasant
Not happy. Closing time 10 pm. By lock the door at 945.
Drive through at 9:00 am is faster than 6:20 AM.
The food is good but i found 2 crackpioes in the washroom, i smoked the resin out of one of them and it was the was worst dope i ever smoked. The only sound conclusion that can be drawn from this sordid experience i is that really brokE-ads junkies frequent the place.
Drive thru tea is never hot.
Good service :)
Great food and of course the coffee. Oh yea dont forget the pastries and donuts plus soups and salads.
(Translated) Very well! (Original) Très bien!
Friendly service
Take out
Great service
Tea is great, coffee ain't and always has a Burney taste to it.
Stopped there for lunch with my husband, ordered several items all of which were made incorrectly. When we brought the items back to be fixed staff argued with us and asked "what do you want me to do?" When I stated I wanted the items fixed I was met with an eye roll after which we waited close to 10 minutes for the replacement items. Will never be back again, staff were awful.
(Translated) It takes 10 years before being served not even able to make a coffee go to mc do instead! (Original) Ca prend 10 ans avant de ce faire servir meme pas capable de faire un café aller au mc do a place !
(Translated) Good coffee (Original) Bon café
Coffe and a donut ????win win
The girls working were rude, and the chilli was soup. Not sure how a Timmies can be terrible but this one is.
Manager wanted to charge $ for hot water. They refused to warm up the milk that I bought from them for my one year old son. Horrible customer service. Very sad.
Can't go wrong wit a bitta Timmys
Love tims
Ok
(Translated) Very slow service, very incompetent cashier. (Original) Service très lents, caissier très incompétent.
Seating area closed. Not uncommon for them to run out of supplies.
Love Tim's!
Breakfast
Great friendly staff! Very quick service!????
Horrible service. The people working here walk around with their faces screwed up like a hens arse on a frosty morning. They're experts at ignoring people waiting to order too. Aholes.
(Translated) Everyone knows Tim! But sometimes it is unfortunate that young employees lack support. The oversights are frequent, the soup is often lacking and the winter being on our doorstep, me, if I did the management of this trade I would expect. Overall, employees do their best! (Original) Tout le monde connaît Tim! Mais parfois il est dommage que les jeunes employés manquent de support. Les oublis sont fréquents, la soupe manque souvent et l'hiver étant à nos portes, moi, si je faisais la gestion de ce commerce je prévoirais. Globalement, les employés font de leur mieux !
Good crew at this tim hortons
Dark roast mmmmmm
Latte machine was not working , decided to get a mocha and I have to say my 3yr old could have made a better coffee , absolutely disgusting. Horrible service.
Good service
Weekends are always very slow at the drive thru.
It's times its good.
Clean just as you would expect a somewhat motley crew hanging out during the day into evening
Very busy and friendly
Flat out.
Got to have it daily.
Busy but efficient
(Translated) Very good service (Original) Tres bon service
Everytime I go into Tim Hortons something else is missing from their menu or they are or can't get because of Covid. I can hardly wait to leave Canada and go back to the Philippines where they have a full menu, better customer service and aren't lied to about the real reason they don't have something ie:- Covid 19.
Everytime I go there I feel like it's a big inconvenience for the staff, on the speaker in drive threw they are so rude and when you pull up to the window as well. I noticed this everytime I went there and not once have I gotten a friendly person so that is why I switched to drinking MacDonald's coffee because I refuse to go to Tim Hortons in Liverpool ever again.
(Translated) Very well! (Original) Très bien!
Tims is tims i guess, but honestly the slowest Tim Hortoms without a drive through ive ever been in. Average wait time during rushes is easily 10 min.
Fast
(Translated) Great customer service! (Original) Super service à la clientèle!
Why is it when caucasians working the drive thru it becomes super slow?
(Translated) Fast and courteous service (Original) Service rapide et courtois
Excellent service
Excellent service and great food
I usually go there but today the over all service was so bad…the coffee had grinds in it and the potato wedges were burnt and dry
almost always crowded
Best location downtown. Very consistent, my steeped tea is always made nicely. The little lady with the glasses who works here is always efficient and friendly!! Just wish it was opened on the weekends too.
(Translated) Rude staff (Original) Personnel impoli
Clean and ok service
(Translated) The coffee is very good as are the Timbits (small donuts) (Original) Le café est très bon de même que les Timbits (de petits beignets )
(Translated) Always a decent coffee (Original) Toujours un café convenable
(Translated) Good but not clean enough (Original) Bien mais pas assez propre
Good to the last drop
The coffee is... well.....coffee. Timmy's is no surprise to anyone. Fresh, Hot and, while not the fanciest or best blend available, it is OK. Sandwiches are OK. I personally find them a bit bland. Meat has the texture of meat but not much taste. Soups are OK and Chilly is made for the masses. Hot and Spicy it isn't but, it doesn't taste bad. Donuts used to be great. Fresh and large. Now they are doughy and small. Timmy's is convenient and that is what is intended so, I guess it serves it's purpose. Staff are, for the most part, friendly and good natured. Nancy should run the place.....
kind staff
Good the service was quick and polite.
(Translated) Good service. Lots of space. Building with multiple businesses, while I prefer individual Tims. (Original) Bon service. Beaucoup d'espace. Bâtisse à multiples commerces, alors que moi je préfère les Tims individuels.
Good service.
Versatile, friendly Owner is usually on hand when needed
I have been here twice the 1st time my order at drive thru was wrong went in to order this time repeated my order 6 times & would have been wrong again if I hadn't watched what was being put in bags.
Getting tired of my coffees leaking all over my clothes when I go to drink it... Also walk inside and look at all the filthy cobwebs and dirt. Behind the menu board and on the ceiling tiles
Great service
(Translated) No driving service, the quality of service is poor. (Original) Pas de service au volant,la qualité du service est médiocre.
(Translated) Very good and fresh (Original) Très bon et frais
(Translated) Too expensive and coffee tasted water. The food Was cold for a hot dish. (Original) Trop chère et le café goûtait l eau. La bouffe Était froide pour un plat chaud.
I got the wrong order, came back and was harassed by the employees there for asking for a new one. Fire the manager and get a new one, they are clearly doing something wrong. Quality has gone downhill since 2013.
(Translated) Absolute delight. High cleanliness. Timatin on waffles I recommend (Original) Délice absolue. Propreté haute. Timatin sur gaufres je conseille
Relaxing... courteous service...tasty food & drink...
Great coffee
(Translated) Bad experience, not the fault of the young employees but the lack of qualified staff is obvious. (Original) Mauvaise expérience, pas la faute des jeunes employés mais le manque de personnel qualifié est flagrant.
Great
Went on Monday afternoon on the way back from cottage. Nobody was there. Lady at the counter was very helpful
Veg soup needs more vegetables
Service good at times off peak. But on peak need to sharpen up lots standing less 10 min wait for .....
Super fast service. Wife loves her ice cappuccino..
Staff was friendly but it's a very small location and our group of ten people almost took up all the seating
(Translated) I will go postulated (Original) je vais aller postulé
Awesome
One of the better Tim Hortens I've been to in the province. Fast service, nice staff, fresh coffee.
Service is fast. Very busy inside, typical of most Tim Hortons
Slowest Timmy's I've ever been at. 3 people in line and almost 10 minutes to get served
Hot coffee Hot tea
The staff are great, I work from home and love to visit the drive thru after a long day of work.
Nice
(Translated) Respondent (Original) Intime
50 50 whether they get your order right
Busy, but nonetheless quality service. Attached to gas station so it makes the perfect pit stop before going on a trek. Close to town, accomodations and highway
(Translated) Very good service (Original) Très bon service
Good food as udusl
The early morning drive through attendant is always very bitter. She probably shouldn't be involved in the customer service industry. I don't go to this timmies very often any more due to the way I'm treated by this individual
Sandwich and coffee were good but the bathroom was dirty and garbage over flowing. The staff were all busy and working hard so it's not their fault it's the company's fault for not hiring enough people! One bathroom was out of order..
Fast and also correct orders! ????
(Translated) Super good service! (Original) Super bon service !
(Translated) Very nice staff. Good restaurant. (Original) Personnel très gentil.Bon resto.
Dark roast is pretty good. They were out of hashbrowns. Very friendly service at this location, unlike many others.
It was ok.
It was a trainee and she was very friendly.
(Translated) Very good service and very clean (Original) Très bon service et très propre
Great coffee
This locales Drive Through has gone from Mediocre to Ridiculous... - Disorganized - Slow as S**T - Unapologetic (almost oblivious) & - the "youthful" staff often don't seem too concerned about keeping their jobs. I'll drive the extra 10 blocks Thx.
Depends on the day , service is not always fast
(Translated) Perfect Coffee ... always (Original) Perfekt Coffee... always
Great
Under paying corp!
Luv there coffee and pumpkin spice Muffins.
You guys need to seriously get it together... It takes forever to get your order.. employees have no priority to help customers. The line ups are often to long.. wait times for a simple coffee is absolutely ridiculous. Could you please train your employees properly. It's a very simple concept. Make what is shown on the screen... Very simple read it.. and then make it.. seems like your employees haven't been trained to read them... Can't count how many times. I've gotten messed up orders. Lastly... Pay attention, to what your making. I've lost count. Of how many times. I've gotten a cup full of old coffee grounds.. a coffee that hasn't even been stirred.. or just simply the completely wrong... And this is just few small things I've noticed.. it's always clean.. but no customers, means no business.. It'd be nice to see your customers actually matter. I miss the days of "real" customer service.
Your standard Tim Hortons drink/food. The staff is very efficient in the morning at getting vehicles through the drive-thru which is nice.
Service
Staff are friendly
Their weak coffee, terrible donuts, and constantly decreasing portions are bad enough. Their anti worker practices under the guise of making the store profitable is unconcienable. There are many more coffee shops with better coffee, donuts, and portion sizes that do not beat their workers down so that the owners can make a couple more dollars while they winter down south. There ARE locations everywhere but the owners of the Cobourg and Port Hope franchises are some of the worst for how they treat their staff. It feels dirty walking into the shop knowing that you are participating in the abuse of minimum wage workers.
Ordered sandwich from drive thru, got back to work. It is so burnt I can not eat it. So disappointed and hungry. I might as well have tossed my money out the window.
I don't understand why you have 8 people running around and I'm the only one in line and it still takes 5 minutes to get served. I understand you try to prioritize the drive thru but why even keep the lobby open if you don't have anyone to help out of 8 visible people. And 5 minutes isn't an exaggeration, it was closer to 6 minutes and had 4 different people, including the manager, walk by to whom I said hello every single time just to be ignored. I understand you have priorities and I'm just another customer, but at least say I'll be with you in a minute or something. Not a great start to the morning
Very very friendly Staff.
Latte! Nothing special. People that hang around outside look a little shady though.
(Translated) Girls and the perfect service (Original) Les filles et le service parfait
Not very happy here went in and asked first cafe mocha, the guy who was taking my order just walked away. I stood there for few mins then another girl came over and asked if I was served. I told her that he started taking my order and walked away. So very rude. I will never go in there again. I only gave one star because I couldn't give no star????
It's a self service
From time to time they get my order wrong but mostly it is great service
(Translated) The Café and the great and personal sounds are nice. Thanks again and see you next time. (Original) Le Café et les sons super et personnels sont gentil. Merci encore et à la prochaine.
Bacon portions need improving in the a.m ;)
Great place, great people, and very friendly and fastest drive-t around cheers Tim's Membertou ????
The downtown ones have a little bit of a crime problem have night time. Customers Stagger Inn drunk and caused a bit of trouble and drama. But that's far par for the course for downtown Hamilton.
Fast drive through
Waited 20 min in the drive through at west end Tim's! I was late for work. I arrived at 7:55 am and did not get my coffee and muffin til 8: 15am. I start work at 8:15 and my place of employment is 3 km from Tim's. I thought I had given myself enough time. Slow service or people ordering food! I wish drive through was just coffee and doughnuts.
One of the faster locations.
Coffee mmh!
Rude service
Good service, and the best clam chowder every Friday for lunch. MMM.
Coffee break. Good coffee
(Translated) Courteous service (Original) Service courtois
(Translated) I love Tim Horton !!! (Original) J'aime Tim Horton !!!????
(Translated) Always a great latte (Original) Toujours un super latté
Good place 2 visit
I usually go there before work. Most of the time their service is good and fast. But today, there was some old white lady. She was so rude. I might just never go back this location. Fckn rude
The same everywhere. Long line ups. Not enough washrooms.
(Translated) Still as good. Very nice home. (Original) Toujours aussi bon. Très bon accueil.
Tim Hortons in with Wendy's needs better people service they only worry about drive-thru
Card was slightly bent and still usable. Drive the wouldn't even scan it was forces to go inside and was late for work as a result. Every time I go through membertou Tim Hortons I always have issues. Stale donuts or poorly made coffee. Terrible
(Translated) excellent (Original) excellent
Good service
(Translated) Really, I've never seen a slow tim like this, it took 25 minutes for 6 clients (Original) Pour vrai, j'ai jamais vu un tim lent comme ça, ça a pris 25 minutes pour 6 client
People were friendly, food was tasty
All good except the maple ave one always screws up my onion soup orders I pay for extra cheese and most of the time I don't get it
Staff are quick and friendly
Went Tuesday Aug 1 9:30 pm we found the older lady to be rude, snarky and very dismissive. Was more interested in talking with co-worker and got the order mixed up, she should just quit if she is so unhappy with her life.
Other
Not too bad but they need to stir the coffee a bit more
It is common knowledge amongst everyone you speak with that the Tim Hortons in the Hart is the worst in Western Canada. They cut corners and regularly provide cold foods that are supposed to be heated and use old bread for bacon and eggers and such. The only people that visit this establishment are the ones that do not have options. Disappointing.
Service was horrendously slow at the drive thru even tho the store was empty
People smoking in the entrance way.:(
Awesome coffee and meals
It's a nice place to have a break during your trip or just getting your breakfast for a happy day.
Really enjoy going to this Tim Hortons. Always a friendly staff and delicious fruit explosion muffin. Oh and don't forget an xltea. A must stop when in Port Hawksbury.
(Translated) Its good (Original) C'est bon
(Translated) I love coffee (Original) J'adore le café
A lot of guests walking around without masks on, an accident in the parking lot and poor quality food. I mentioned the guests not wearing masks to the manager and she didn't seem to care. I also ordered my bagel double toasted and it clearly was not.
(Translated) Need help (Original) Besoin d'aide
1of the 3 best Timmies in the city of Dartmouth , fresh food products and drinks are rarely messed up .... shout out to the best staff around
Pretty chill, I usually drop by when passing through Parry Sound. It's usually not too busy or loud.
Great place!
Service can be slow at times. The Tim's on Cassels St is open Christmas Day.
(Translated) Very good service (Original) Tres bon service
Burnt, rock hard sandwich. At least that didn't screw up my black coffee... surprisingly...
Great service and both coffee and food was fresh
Not really a fan of Timmies other than their iced cap. Crew most of the time messes it up. They just don’t care or inexperienced.
Great breakfast bagels
(Translated) Disgusting cafe (Original) Cafe dégueulasse
Great place, quick service. lots of kind customers too.
(Translated) Is the BLT salad dear to Laturque (a leaf)? (Original) Le BLT la salade est t'el cher a Laturque ( une feuille)?
Their grill seems to always be down after 7 or 8, usually a limited selection of donuts. Staff are typically rude and snarky like they have something better to do.
Lovely workers but always slow service I find.
(Translated) Hard donut (Original) Beigne dur
Quick service
Service was fast and friendly.
I have come to the conclusion that I'm addicted to the coffee here
Staff do not care to even try to get your order right. If you go to Tim Hortons then only go to the one on Reserve St. At least most of the employees there know customer service and can push the button on the machines for iced coffee or latté.
Horrible service and rude. Mid day on a Tuesday. At Drivethru. They told me there was no such thing as slushies and basically got mad at me for suggesting that they did have them according to the menu. Photo attached.
Ggreat????
I'm not sure if it's all tim hortons on highways, but there was only one cash open and a line going out the door. It's frustrating.
Coffee
Clean. Fast quality service
My favorite coffee!
Great place to eat.New management has been good for this place.
Allow to use washroom without any wuestions
Love it here
(Translated) Very very nice campsite (Original) Très très beau camping
Always good to go here
The banana split muffin was so moist and ???? yummy
(Translated) Friday, October 02 at noon at the drive-thru the terribly rude staff who tell us that we have a grocery list as an order because they don't want to sell me my apple juice that they have forgotten disrespecting us. Never had such poor service despite having no customers (Original) Vendredi 02 octobre à midi au service au volant le personnel affreusement désagréable qui nous répond que nous avons une liste d'épicerie comme commande parce qu'il ne veulent pas me vendre mon jus pomme qu'ils ont oublier manque de respect envers nous. Jamais eu un service aussi pourris malgré qu'il n'avait aucun clients
I don't get why this chain is so popular. There seem to be a proliferation of them all over the place in Canada and there are a few in the states as well. I am told that the coffee and donuts are really good I didn't try the coffee I did have a donut because they messed up my sandwich order and gave me some freebies so that was nice and the donut was okay but nothing that I've not had somewhere else. This is a good place to have a meal that isn't a burger because sometimes when you're traveling you get tired of burgers. They are open 24 hours a day so I guess that does make them handier than most restaurants.
Great service
Good food and coffee. Usually quick and ggood customer satisfaction.
Fast and friendly...never been to a faster Tim's drive thru
(Translated) It took a bit long to order from the car but you have to believe that it's not for nothing it's good and it's practical on the edge of Highway 30 I always stop when I pass (Original) Ça a été un peu long la commande à l'auto mais faut croire que c'est pas pour rien c'est bon et c'est pratique sur le bord de l'autoroute 30 j'arrête toujours lorsque je passe
After that huge snow storm / blizzard I was pleasantly surprised their parking lot was plowed, and the coffee was hot yum
Everytime we visit this Timmy's the coffee is always Luke warm at best and tastes like it's been sitting all day. Very disappointing
I like the potato wedged they were delicious and i like the place
I got a BLT there was maybe 1/2 a piece of bacon and 1 part of a leaf of lettus. And the coffee tasted burnt.
Slow service
I've been here twice this weekend, the first time the coffee tastes like water and cream which means they double brewed the grinds. I was like, ok mistakes happen. Second day, same thing. These guys just don't know how to make coffee - i suggest maybe the mall store (if you like teenage boys who sit on the counters before serving you). Honestly though, go to McDonalds for coffee, or Twiggs. Don't waste your time here!
Its a fast coffee place
We come every Summer, from May till October to Cape Breton, and spend almost every day time at this Tim Hortons. The service is good, the coffee, and food is good too. What is different this year is, we noticed that often the tables are dirty, and the floor are dirty with food, coffee lids, and straws. This we saw never in other years. It seems the older lady that works there, is the only one that notice the dirt, and do the cleaning. A couple of times 4 times now in two weeks, I had to ask to clean the table where we like to sit. We noticed that the older lady wasn't there. Also what a shame that a couple of your friendliest staff, is not longer with you, we really miss them.
This Tim Hortons has the most incompetent staff I've ever dealt with. Both employees don't know how to make a simple bagel. It wouldn't make a difference if two trained monkeys were in the Tim Hortons uniforms. Never coming back to this zoo again.
Was good friendly staff there
(Translated) Good place to eat good donuts and other (Original) Bonne endroit pour manger des bon beignes et autres
Good service. Good food.
To slow at the drive threw, they should only have dounts and coffee
Not the best timmies around but its okay
Friendly, fast service
This place is very busy, and with all the people having out in the parking lot, it is hard to get in and out quickly. And the driveway for the drive through is just ridiculous.
Love this place from their many kinds of beverages to the delicious choices of bake goods. Always fast friendly and willing to help leaving you with the urge to go back again and again.
(Translated) Very long in the drive-thru (about 30 minutes) some people would go over the land with their truck to get out of the line because it just didn't make sense ... (Original) Très long au service à l'auto ( une trentaine de minutes) certaines personnes passaient par dessus le terre plein avec leur camion pour sortir de la file parce que ça n'avait juste aucun sens...
West end messes up the order more often but coffee's good. East end gets you're order right, but coffee is burnt more often than not. So its a toss up ????♀️
70% of the time the coffee you order. Won't be right.
Slow service. Out of donuts
Good service.
Always stop by for a strawberry lemonade style drink for the grandies!
(Translated) Good service (Original) Bon service
Good and fast service
Worst Tim Hortons in North Bay. The driveway is SO slow and there is always sketchy people hanging out around it and garbage all over the outside. Literally go to any other one unless you want to wait forever. Also, in the winter thet don't upkeep the driveway and it always forms giant bulges of ice right in front of the pay window that has led me to almost hit the guardrail since you are stuck between two brick walls.
It was good sevese
Coffee order (and steeped tea) is always right Sometimes the lines are long but it is rush hour when I come in most of the time Flies obviously can't be controlled where there is sweet stuff I always find it hilarious when people blatantly ignore the no trailers sign at the beginning of drive thru and then get stuck
Painfully slow service!
Not exactly impressed. Ordered chicken fingers and a ham and cheese sandwich. The chicken fingers were gross. I opened my sandwich around three valley gap and realized my sandwich didn’t have cheese and the meat was 4 slices, all in a stack, folded in half. We won’t be buying food here in the future. Tim Horton’s is supposed to be consistent across the country and unfortunately this one was not.
Can't go wrong with a Tim's in the morning
Best donuts around.
Perfect cup of coffee everytime.
Coconut donuts. Yes
(Translated) Live announces look at Tim Hortons (Original) Live anuncia olhem Tim Hortons
(Translated) Own good service (Original) Propres bon service
Very busy, 2 XL coffee, one filled to the brim, one about 3/4 full. Both black so I just evened them out but not before scalding my hand.
(Translated) Good (Original) Bien
(Translated) slow services (Original) services lent
Minus 5 stars. Slowest drive thru in Nova Scotia. Expect wait times of 15 minutes plus
This is in Sioux lookout I use to walk there early in the morning to get coffee all the time
Slow could not get my order right.
Big Thanks to Rajvant. She was really kind and polite. This place had one of the best bagels i ever had. Greatest thing is that this is the only 24 hours open place in between barrie to sault ste. Marie.
(Translated) The service is long and lack of things to eat (Original) Le service est bien long et manque de choses à manger
Quick, clean, good
Absolute slowest tim hortons I've ever been to. Order is really correct. Expect 15-20 min wait time in morning drive through or walk in. Absolutely disgraceful service
Meal type
Ice
great service
Great
(Translated) Waited 30 minutes in line at the drive thru to do this saying he doesn't offer the sandwich service because they are short staff ... I had a coffee and it was not even fresh .. (Original) Attendu 30 minutes en ligne au drive thru pour ce faire dire qu'il n'offre pas le service de sandwich parce qu'il sont short staff... J'ai pris un café et il n'était même pas frais..
Waited for 5 min in drive through for someone to come on the speaker (was only car there) finally drove up to window to see two employees standing (one mopping the other watching the other mop) both saw me and did nothing, waiting a few more minutes but they ignored me. Finally gave up and drove away.
(Translated) Very good service (Original) Très bon service
It's ok just another tims
(Translated) A warm and winning place (Original) Un lieux chaleureux et gagnant
The dive through has been fast every time I've gone here. The coffee is consistently fresh as well in my experience, and staff are friendly.
Fast and efficient
Just have coffee
(Translated) Good service and very good fresh donuts (Original) Bon service et très bon beignes frais
(Translated) Fast services (Original) Services rapide
Friendly staff. Clean restaurant
Fast service and good coffee
Don’t have any sence to talk with customer if you guys don’t have stuff to eat in night time it’s okay but still you should have manners to treat customer politely instead of doing racism.
Great spot. If you are going along HWY 7 it is the last Tim Hortons for over 100km till you get to Madoc. Lots of locals and truckers stop here so they have better selection than many Tim's especially late night.
Great place for coffee
Quick service. Great location
Great service good coffee
Always great tea and goodies.#LetsGuide
(Translated) The bosses are never there the staff are left to their own devices and the service is rotten so I give for the stars Minus 5 (Original) Les patrons ne sont jamais là le personnel est laissé à eux-mêmes et le service est pourri alors je donne pour les étoiles Moins 5
I like coffce
They are not in support of Canadian beef. I think that they gave me a beyond meat sandwich when I didn't request one. It was the most brutal tasting thing I've ever tried to eat.
(Translated) Too cold (Original) Trop froid
Always friendly and quite service
Love the points
Avoid if you are in a hurry . Very poor service
(Translated) Very good (Original) Très bon
(Translated) Excellent fast service (Original) Excellent service rapide
Ordered a belt with mayo on it and they put the mayo on last then the bagel so all the mayo goes in the hole of the bagel and when I explained to the cook what happens she said lays how it's made and said have a nice day. I called the manager who I think was the same lady as the cook and got the same attitude
Very pleasant nice and quick
Good ice Capps
Quick friendly service
(Translated) Very good service (Original) Tres bon service
(Translated) Wednesday night 7:05 pm September 19, 2018 the employee at the wheel was an incredible beast area no tac. (Original) Mercredi soir 19h05 19 septembre 2018 l'employé au service au volant etait d'un aire bête incroyable aucun tac.
Very good and extra clean
I found this Tim Horton very slow, the coffee was burnt, the whole place was messy. Only reason I gave 2 stars, is cause the staff where polite and friendly, the only good thing about this place.
(Translated) Lack of staff (Original) Manque de personnel
Really good service and clean bathrooms.
You need rethink your shift supervisors during the evenings, very immature staff and very unprofessional comments coming from behind the counter. One was in regards to spitting in food... We ordered a plain bagel and got the opposite (everything bagel)
Always gets one coffee wrong most times.
Good experience and good tea
Dine in area closed so no washrooms available. Drive thru slow. No sandwiches or bagels at 12.30 pm on a Saturday. The bag itself was greasy with seeds on it. Coffee tasted watery. The egg in the breakfast sandwich was not mixed so the white and yolk were still separate, like eating a boiled egg. Probably the worst Tim Hortons I've been to.
Even though it's the only Timmy's, even if there were 100, I'd still choose this one! Everyone of the staff is beyond friendly and welcoming, truly brings back memories of the the warmth you can only get from small towns????
Coffee is good when they make it correctly. Order an xl coffee with three milk, two sugar and a shot of espresso and they some how got xl steeped tea from that. Almost everytime I go, something is wrong with my order.
(Translated) Very good coffee (Original) Très bon café
(Translated) C the best Tim in the area. And the personal is great. Thanks to the whole team. ;-) :-) (Original) C le meilleur Tim de la région. Et le personnelle est super. Merci à toute l'équipe. ;-) :-)
Staff is great there. But as with any other fast food establishment, they are human, and will occasionally get your order wrong.
Eagerness to please others is such awesomeness.
(Translated) Fast and good! (Original) Rapide et bon !
Tea was as ordered and hot and staff friendly but didn't have several items that we wanted.
Awesome as always. Never a disappointing trip. Any minor grievances are swiftly settled by someone, whether it be a supervisor, management, or corporate. Everything is always made right by a good cup of Tim's.
Hot
(Translated) poor strong coffee (Original) médiocre café fort
Clean, friendly.
Slowest drive thru I've ever been in.
(Translated) This is the 2nd crazy that I go there. Parking and place too small. But the service was fast. Good service. Thank you! (Original) Cela est la 2e fous que je m'y rend. Parking et endroit trop petit. Mais le service a été rapide. Bon service. Merci!
How hard is it for a clerk to understand me and my order placing and relay that to the other staff member making my sandwich? Pretty hard in this case. I just wanted easy lettuce and whole wheat bread and easy mayo and none of that happened for me. It was too late as was back out on road when I went to eat that sandwich. It is just frustrating and even more so is when you let head office know and they do not care to respond back!
Line looks long but moves pretty fast! No food served just quick items! Ideal for coffee cravings!
(Translated) Practice on thumb (Original) Pratique sur pouce
(Translated) Unprofessional service. Something is always missing, either bacon or timbits, coffee will run out soon haha. I do not know if it is the employees who are lazy or they do not have the products to work but be told: '' Go on the Robinson '' to have timbits when it is 4 p.m. ...... .. really not normal, ... (Original) Service non professionnel. Il manque toujours quelques chose, soit du bacon, soit des timbits, bientôt il va manquer du café haha. Je ne sais pas si c'est les employés qui sont paresseux ou ils n'ont pas les produits pour travailler mais se faire dire : ''Aller sur la robinson'' pour avoir des timbits quand il est 16h........ vraiment pas normal,...
The best hot chocolate ever. I miss it.
This is a great place to start your day or end the day and you can have time to relax with no rushing to leave. A great place to meet friends and family.
(Translated) Nothing (Original) Rien
Messed up 2 orders and were very rude when asked to fix it. Then they were out of the bun need to fix it.
(Translated) Fast service the day ... (Original) Service rapide le jour...
(Translated) Quick services m (Original) Services rapides m
(Translated) Deplorable service! Incompetent team with questions, products not available in the middle of the day. My friends and I were very poorly received and served: on the verge of asking to see the manager. (Original) Service déplorable ! Équipe incompétente lors de questions, produits non disponibles en milieu de journée. Mes amis et moi avons été très mal reçu et servis : à deux doigts de demander à voir le responsable.
Very friendly, warm atmosphere with wonderful service. The food is excellent and worth a visit back.
It's a Tim's...
SLOW SUPER SLOW
Fast and friendly service
What can I say, it's a Timmy Ho
Ordered a medium Dark roast and had enough coffee in my cup to maybe fill a small coffee cup. I asked for a top up and was topped up with regular coffee.
Good coffee
Ordered an iced coffee... one thing that they push as being a summer sale item. They don't have it? The drive through line is very long and annoying to get out of if someone is behind you and they don't have what you want.
Hit or miss with this place. Staff doesn't speak English.
Very very slow and I purchased two creamy chills, they were awful, that artificial whip cream gloop was like an oil slick on top it did not mix into the drink and was at least half an inch or more thick gross!!
Never EVER get an order right. Staff can’t speak English worth a damn, makes it hard to understand “double-double” I am sure. I don’t know why they have 2 order boxes because they pick who to serve at random. More than once, ive pulled up to order and 3 cars AFTER me get their orders taken next to me and go ahead. Don’t ever go here if you’re in a rush, don’t go here period.
This place is always slow and when i finally got my tea it was luke warm and tastes old. I would have taken it back but it was late and i was unable to. I have continually been disappointed.
Stale sugary donuts made off site. Weak coffee, plastic seats, boring generic sandwiches. And to add insult to injury, this chain represents itself as a bastion of Canadian culture. And don't forget to clear your own table eh?
(Translated) Fresh donuts (Original) Beignes frais
Gross place
A cinch to get my 92 year old mom into. She doesn't have to lift a foot any more than 1/2 inch to get inside. Friendly place too.
Too noisy. No ceiling baffles/tiles to absorb ambient noise. Booths are like sitting on hard rock. Worst Timmies I have been in.
Decent tims; pretty typical... friendly staff but no charging outlets which all 24hr Tims SHOULD have
Can't get my coffee right,one and a half sugar,one and a half cream,the one I have right now is like double cream,half a sugar
(Translated) Always good tim (Original) Toujours bon du tim
I feel very unwelcome in this establishment, select staff make you feel like a burden for a simple coffee. Very tired of the poorly trained rude staff.
What Tim Hortons doesn't have steeped tea.???
(Translated) Good (Original) Bien
Same old Tim's but worth the stop
Not all employees are honest 7th coffee free maybe maybe not
Best place to go
(Translated) Do not expect fast service ...! It leaves a little to be desired ...! (Original) Ne pas s'attendre a un service rapide...! Ca laisse un peu à désirer...!
Ok got most order right but tomatoes when not requested.
Great service awesome
(Translated) I liked an employee served me he was very polite and very kind smiling, very clean toilet (Original) J'ai aimé un employé m'a servi il était très poli et très gentil souriant , toilette très propre
Horrible Service.... waited 20 minutes for 2 XL Coffees... but I still come back
(Translated) The tables are dirty very often .. (Original) Les tables sont sales très souvent..
Ordered an iced capp with a specific amount of milk Asked at the windownif it was in fact made with milk. Was told yes. It is not milk it is cream. Now I must throw it in the garbage as I cant drink it that way. Super slow, and ever so unpleasant. Worst Tim Hortons in Woodstock.
Good deals and open 7 days a week
They are under staffed and stressed out. My daughter applied but they were quick to get her out the door and when she called to ask if they had looked over her application and resume they said they didn't have time and just about hung up in her ear. My daughter went into McDonald's to apply and the manager said they were over staffed but he would see what he could do about hiring her on. Come on Tim hortons, there is no reason your shop should be understaffed when there are many people looking for work. Turning people away is sending them to other establishment. You need to train your management in hiring etiquette and maybe your workers won't be so stressed out about being understaffed.
Worst food there ever. Can't seem to make any of the wraps right or use the right sauces and what not. Have to say this is the worst tims in the hat.
(Translated) Fast service, self service workers are always in a good mood! (Original) Service rapide, service à l'auto les travailleurs sont toujours de bonne humeur !
Good service. Clean & tidy.
Very good visit
It is not clean poor service
Clean and the staff are personable.
Always fast and friendly service!
Friendly staff, love the coffee and eats
All good
Good place when your on the move, friendly staff
Great staff, reasonable wait time during rushes
(Translated) Personnelcourtois (Original) Personnelcourtois
(Translated) I love Tim (Original) J adore le Tim
Great service
It's the quintessential small town coffee shop, great friendly staff and a great atmosphere.
Loved Tim Hortons coffee. Tried it very first time after landing Canada. It is known as CRUSH of Canadians. Now , I got why ???? It is readily available, yummy and at reasonable prices. ????????????????
Slower then most tummies but they know secret menu and friendly
(Translated) Meeting point for operation ???? red but sorry that some are forced to close their doors for the night lack of staff (Original) Point de rencontre pour opération ???? rouge mais désolant que certain sont obligés de fermer leur portes pour la nuit manque de personnel
They need to get your order right
Staff not friendly
You can't understand the other lady on the Mike that doesn't speak English had a difficult time ordering
Coffee is always a hut and miss in Pictou are not friendly most days worst tim going no sense complain we do to management all the time no changes this is been going on for years
The mornings that we have gone there the hot chocolate machine does not work. The service is incredibly slow. I don't want to go there again.
????
Clean and comfortable
Service as usual
Its great coffee
The staff likes to talk about customers behind their back apparently you should not take back mistakes
(Translated) Hamburger the cold bread (Original) Hamburger le pain froid
Clean with everything I wanted. Friendly staff.
The owner litteraly drove in my car hitting my hood and drove away, his costumer came to see me to tell me it was him, Brian Lecompte, what a winner.
LOVE THERE STEEPED TEA
It's a good place to grab a quick coffee/tea. And you get to make it yourself. The way you like it.
Fast service !
(Translated) As always good. (Original) Wie immer gut.
Coffee
Great service and staff
Nice for a quick bite, coffee and tea. Cookies not always as fresh as they used to be.
I love love love their coffee! And if they get to know your dog at the drive through, well he is a rockstar and always gets a miní or 2 ?!
Not fond of tim hortons wait to long just for a coffee.
Good service
Service
Best tim in Medicine Hat.
Parking lot a joke and no exit or enter signs
Fast and efficient service.
(Translated) Good (Original) Bon
Love Tim Hortons. I have their reward card and have received a few rewards already. Very friendly staff at this location.
They serve the best coffee ever made
Tea is always good
They actually have oatmeal raisin cookies - I'm impressed!
Slower than slow .. and full of mistakes!!!
Slow service and poor food quality
This is a coffee dispenser in a 7 eleven. NOT a Tim Hortons.
It's a Tim's. The rif raf that hangs around isn't great.
If I could it be negative stars messed up order again what's this 20 times in row
The service and staff was friendly and wonderful.
Great service
Waited in line a bit. Food was good.
Just went through drive thru, lots of menu items not available. Couldn't get an ice capp, or their new chicken wraps, terrible. Last time I'll be there
Good service
Love this place excellent service very polite employees
Coffee second to none
Friendly service and clean
Great foods, great service, quick lines
They just can't get your order right, pay for extra and not getting it. Very not happy with this location. Going to do a detour from now on to go to the other location.
Such great people working there! They always serve so fast. I went yesterday with a full line up of cars and spent less then 5 minutes there. They always get it right as well. Honestly never thought I'd be giving TH a review but the service has been excellent.
Great staff
Not good service in the evening. Thanks
Great fast service
Very helpful staff
Always a good place to go for a cup of coffee
(Translated) Slow service. Priority to driving service. (Original) Service lent. Priorité au service au volant.
The lineup was massive and it took almost a half hour to get through to the window. Upon receiving our order, they forgot our hashbrowns, gave us 2 black coffees when one was supposed to have sweetened and cream in it.
Coffee eas good an the staff was very nice
Coffee cold. Sandwich cold. Staff surely today. Worst experience at timmys ever. Anywhere.
I stop here every time I go between southern Ontario and Sudbury. (often) I've never had a bad experience here. friendly staff, always quick and correct with the orders. Best Tim Horton's in Parry Sound. ;)
Hit or miss. Wrong orders and slow sometimes but mostly good
My bf ordered two cheddar jalapeno bagels, one with butter and one with bacon and cream cheese. When he got in the car I opened the bag and found two bagels with butter. He went back to get the order changed and was told he didn't order what he said he did. He asked them to reprint the bill, which they did, and discovered he was in fact correct. He had paid for the bacon and cream cheese. Overall, sloppy job.
Meal type
Good friendly staff. It's very busy at peak times. This location has 'regulars'.
(Translated) 25 minutes waiting for 1 coffee and 2 Tim Matin ... The sandwich attendant goes back and forth to yell at another employee in a back office. In addition ... she feels the pressure of the customers who pile up and rush the others (Staff). She seems to have a cold… she sniffs her snot and wipes the excess on her hand and that… is when she doesn't have her face in her cell phone… placed in front of her on the tablet… and takes time to answer /send messages. (Original) 25 minutes d’attente pour 1 café et 2 Tim Matin… La préposée aux sandwichs va d’en avant en arrière pour crier après un autre employé dans un bureau à l’arrière. De plus… elle sent la pression des clients qui s’accumulent et bourasque les autres (Staff). Elle semble avoir le rhume… elle renifle sa morve et s’essuie l’excédent sur sa main et ça… c’est quand n’a pas la face dans son cellulaire… placé devant elle sur la tablette… et prend du temps pour répondre/envoyer des messages.
Delicious
Great coffee
Great service and food
(Translated) Very slow service (Original) Service très lent
Our national treasure
Warm Welcoming staff.. Loved the coffee of Timmie's as usual
Good tea n doughnuts quick service
Always friendly and helpful.
Picked up breakfast sandwiches, muffins n coffee. Not one napkin in either bag and no butter or knives for the muffins! Not the first time this has happened, seems like every time, and if you forget to ask, you are SOL. When u re one the road it's very frustrating, that should be basic customer service 101. I know they make speed a priority, but maybe they need to re-think the bottom line. The other frustration I have is those damn boxes they put the wraps in! Grrrrrr. Can never get them open. And then there is the double line drive through! Don't even get me started on that fiasco. Who ever thought that would be faster? But of course I am addicted to their cofffee, so I will always come back! Besides complaining here really does nothing because the management never reads this anyway.
(Translated) All thim are pretty much alike for good service, important that the customer is satisfied. ???????? (Original) Tout les thim sont à peu près semblables pour un bon service, important que le client soit satisfait. ????????
Good sandwiches
Good place to stop, right infront of a gas station so you can fill up and eat before continuing your road trip
Fast friendly service.
(Translated) Cafe donuts perfect but for a meal some tim advises (Original) Cafe beignes parfait mais pour un repas certains tim deconseilles
Was here this morning December 4 2020. Probably 15 cars in the drive thru half of witch were ordering food. I got my coffee within 10 minutes it’s definitely the fastest drive thru I’ve ever sat in. In hrm. Great job staff!
Friendly staff
(Translated) It's classic. A good old Tim. (Original) C'est classique. Un bon vieux Tim.
(Translated) Like most TIM HORTONs, the service is quick and the staff very friendly. The donuts are wonderful, they literally melt in your mouth and their coffee is excellent. Cleanliness is a must for this restaurant chain and there is enough morning papers to start the day! (Original) Comme à peu près tous les TIM HORTON, le service est rapide et le personnel très aimable. Les beignets sont formidables, ils fondent littéralement dans la bouche et leur café est excellent. La propreté des lieux est un must pour cette chaîne de restauration et les journaux du matin sont en quantité suffisante pour débuter la journée !
Popular place. People are ok.
Great coffee
Good teas good friendly service
We ate in. It was uncomfortable cold in there eventhough I was dressed accordingly to the weather.
Just missing breakfast sandwiches
The coffee again has changed
(Translated) The best of the best for breakfast. Too bad there is none in Europe (Original) Le top du top pour les petits déjeuners. Dommage y en a pas en Europe
Fast service friendly staff
Service is quick at this location, not as much food items to choose from so drive through line moves at a great pace.
Awesome people work there
Slowest fast food place. Took over 15 minutes to make a wrap. Wasn’t able to even get my wrap because I had to catch a bus. I would not recommend going there.
Fast service friendly staff, clean and fresh coffee
Coffee
Went for breakfast hashbrowns soggy when I asked at window extra crispy my breakfast sandwich cold and bacon not cooked it was raw gross.. Come on you guys can do better than this
Full service Tim's, they have everything that Tim's are supposed to have. Fast service and the friendliness servers you'll ever meet.
Awesome
The staff was so pleasant, quick drive thru even with a long line!
Service and food is getting worse all the time.
Sweetie ice cap!
Ok
Fast servic nice people
(Translated) More than mediocre nothing in their restaurant at 7.15 am despite the traffic expected for 40 years the same weekend !!! Boss of Mr .... (Original) Plus que médiocre rien dans leur resto à 7h15 am malgré l'achalandage prévu depuis 40 ans le même week end!!! Patron de M....
Tim Hortons, if you don’t serve all day breakfast then don’t advertise it in your store!
Went through drive thru, just ordered food. It was still hot when we got at home.
Second favorite coffee
Terrible service! Put in some effort into your job. Didn’t get straws. Timbits and hash browns were extremely old. I thought the slogan was always fresh. Also when you ask for assorted timbits, don’t give your customers all the ones that don’t sell or are old.
Closes at 6pm
Take out
(Translated) Excellent service at St Granby Street - Charles.a the listening of my need. (Original) Excellent service à granby rue st - Charles.a l écoute de mon besoin.
Went for a drive with my parents to get some hot drinks for our drive. My father wanted to try a cappuccino since I had recommended it and I have had it at other locations and wanted him to try it. The person at the drive through window did not know what a cappuccino was and asked him if he meant a latte? then asked if he meant a cold drink? (I wish I was kidding) after explaining what it was to someone who works at a coffee shop we said never mind and ordered a coffee. Once up to the window another person gave us our drinks and my father asked why they didn't know what a cappuccino was and this person also did not know and could not make it for us nor did he even try to make one just said "Sorry, I don't know what that is" passed us our coffee's and left to take another order. It was so rude I was shocked. I am not one to write a review but this service was so poor. Are they getting trained? Sad to see, I hope they can improve.
(Translated) Very good service, courteous staff and good choice of donuts (Original) Très bon service, personnel courtois et bon choix de beignes
(Translated) Nice welcome. Always so pleasant. (Original) Bel accueil. Toujours aussi plaisant.
Expectations met. just when I order an Americano it's cold. Besides that nothing else .
Placed a large order, and they got it right! Staff are friendly and helpful!!
Service
Because its my favorite coffee shot.
Service was very good and the cashier even offered me a card's point
Drive thru experience. Super slow, didn't have what I ordered and wasn't told until we got to the drive thru window. Male server wasn't able to keep his mask over his nose, and seemed offended when I reminded him how they should be worn. It's not March 2020, this isn't rocket science.
This Tim Horton's is fast and somewhat accurate but always crowded and some of the employees are awkward and unsettling.
Rarely go here anymore because they are always out of everything. The owners should actually listen to their customers and stock donuts!!!
I had a terrible visit AGAIN at this location. Chaotic behind the counter. Rushing to take the orders but falling far behind to fill them. I was waiting almost 10 min for a French Vanilla. I finally had to raise my voice to request my order only to find out it was sitting behind the counter they just forgot to put it up. Grabbed it and left only to find out the cup was only 3/4 full. That's great thanks..
Good tea :)
(Translated) Unable to provide chicken hamberger .. you offer it or not ... very disappointed, not the first x that it happens. (Original) Incapable de fournir des hamberger au poulet.. vous en offrez ou pas... tres decu, pas la premiere x que sa arrive.
Great staff
(Translated) Always ate Tim Hortons (Original) Toujours bon mangé du Tim Hortons
Meal type
Lunch
Service
(Translated) It is a warm place or it is well served by people who care about their jobs (Original) C'est un endroit chaleureux ou c'est bien etre servie par des personnes soucieuses de leur emploi
(Translated) Fast and efficient service (Original) Service rapide et efficace
Everything was correct
(Translated) Too good to eat it (Original) Trop bon le manger
One of the best tim Hortons I've ever been too. The bakery makes the best donuts and timbits I've ever tasted. We're cottagers that come every summer and we look forward to getting into the tims a couple times a summer.
Servers are very nice but the spot can be very busy.
(Translated) Good service (Original) Bon service
Excellent service! Made sure my coffee was perfect
Coffee was hot and fresh service was quick
Ordered in the app and it was ready when we got there
Good service and great workers with awesome costumer service
Tim Hortons on Central wasn't up to standard. Tables were cluttered, window ledges were dirty with food crumbs and paper and leather booth seats are still badly ripped into a hole down to the foam. Disgustingly neglected!
Great place to have coffee and doughnuts and more
Always have fresh coffee.
Very very terrible service at lunchtime, very understaffed
Fabulous store and one of my favorite locations. It clean - fast service - friendly staff.
The staff are friendly and orders rarely ever get messed up. It’s unfortunate tho that you could be waiting 10-15 mins for a coffee. I think the town of Cochrane should open another Tim Hortons because the people at this one usually have to deal with drive-thru lines to the main road all day. On top of in-store orders. Keep in mind if you go and have to wait, it’s not the workers fault. If your in a rush, make sure your able to wait for 10 mins or so if going.
Drink had too much syrup in it but it was very busy
Very nice staff,but the food is not what you see in the commercials,alittle disappointing
Nice place
(Translated) Always excellent breakfast accompanied by your good coffee. (Original) Toujours excellent le petit déjeuner accompagné de votre bon café.
(Translated) Served with a smile but a little long (Original) Servit avec le sourire mais un peu long
Arrrrrrgph!!! #$@%&!!!! Alway short change me in the drive thru
Staff are are always smiling and pleasant
(Translated) Still missing some things (Original) Manque toujours quelques choses
Customer service needs to be more regulated. Waiting for service to long.
Slowest drive thru I have been to in a long time.
They got my ☕ right
Amazing staff, coffee has gone downhill.. Too many choices.
(Translated) Bad service, dry bread, no potato for lunch. Short last stop for me at this place (Original) Mauvais service,pain sec,pas de patate pour repas dejeuner. Bref dernier arrêt pour moi a cette endroit
Slow service and some of the staff barely does their job correct. Long wait times and sometimes I have to make sure my order wait
(Translated) Very good service the cashier is very kind (Original) Très bon service les caissière sont très gentille
The people at this location make you feel like, ordering a coffee is an interruption of their work day, very slow as well, pick a different location
(Translated) Service is desired. Slow otherwise (Original) Service est a désiré. Lent autrement dit
(Translated) Good coffee (Original) Bon café
Its takes 3 to 5 mins can't remember the exact timing to bake donuts timbits and muffins etc....but yet they hardly ever have what you want or ordered.....they don't pay attention when you place your order you say you want milk in your coffee you want milk not cream.....also when you order frozen drinks you expect them to be frozen not water and syrup.....no problems usually when you order anything from 4 am to 2 pm after they switch shifts at 2 pm it all goes down hill they never have what you want they won't make what you want and very slow service and staff don't want to be there
Worst service ever
Great service
Great coffee
I ordered a farmers wrap...no hashbrowns so I changed it to a breakfast sandwich on croissant and asked for sauce to be added. I went through the drive thru. After getting my order determined no sauce at all. Went in and asked for sauce. Went back to my car and opened to put sauce on and only had 1/2 of a sausage round. Didnt have time to go back in. Very disappointed that this happened. I paid for the full sandwich and only got half. Not cool.
TEA !!!!
A quite working place & friendly too.
Fast and efficient. Always had great service
They just dont know how to toast anything. Bagels and English muffins feel old and mushy..so disappointing.
(Translated) Good service (Original) Bon service
(Translated) Clean, prompt and courteous service (Original) Propre ,service rapide et courtois
The Karen/Manager discriminated against me because I'm disabled. Just because I'm not in a wheelchair doesn't mean I'm without medical issues. She wouldn't even allow me to use the washroom. Too bad because of this woman's attitude towards me and her lack of empathy I will be boycotting all tim hortons till I recieve a formal apology.
(Translated) Slow and poorly trained employees. Messy. One of the worst experiences in a Tim Horton (Original) Des employés lents et mal formés. Malpropre. Une des pires expériences dans un Tim Horton
(Translated) Out of four visits, two times - incomplete orders, the staff had to tell (and prove) about the promotions. (Original) Из четырёх посещений, два раза - неполные заказы, об акциях приходилось рассказывать (и доказывать) персоналу.
(Translated) It would be more fun if I let people come in to take their order I'm on foot .... (Original) Sa serait plus fun si y laissais les gens entrer pour prendre leur commande je suis a pied ....
Tim Hortons on starrs Rd is always on point and politeness is there..... but w water Street Tim's....well they need to fired everyone ...never mind firing....just close the store all together...hands down worse store in Canada!
(Translated) No place to eat outside. (Original) Pas de place pour manger dehors.
I like going here because they staff are so friendly. The parking is horrible, but the service makes up for it. Drive through has always been quick when I've been there.
Run of the mill Timmies. The girls working are amazing, but never have enough staff on in the morning. This is the fifth day in a row that I’ve waited 10 plus minutes and haven’t even ordered yet. If it happens again, I’ll be getting my breakfast elsewhere. Edit: pulled into the parking lot this morning to get my breakfast at the same time I have for the last 3 months, and the store was closed. This business will not get another dollar from me
Convenient good service ????
(Translated) Arrived at the restaurant on a Friday lunchtime. We get yelled at by an employee that it's closed. Really ordinary. A simple note on the door would have been preferable ... (Original) Arrivé au restaurant un vendredi sur l'heure du lunch. On se fait crier par une employé que c'est fermé. Vraiment ordinaire. Une simple note sur la porte aurait été préférable...
(Translated) The tables were dirty the trash cans were overflowing for customer service I think the girl who made the sandwiches obviously didn't want to be there (Original) Les tables étaient sale les poubelles débordaient pour le service à la clientèle je crois que la fille que fait les sandwichs visiblement voulait pas être la
Slowest line ever. Staff seems stressed, borderline rude. Asked for ice cap with extra cream. It was darker than regular and the price was .10 more than what I paid on Tuesday and didn't even get what I wanted. Server just stared at me. I won't be back.
Great
Friendly staff
Very dirty bathrooms they don't get cleaned every shift
Dirty
Went through the drive thru today to grab some lunch. Had to repeat myself 5 times to get the items ordered. When I got to the window she barked at me cash or debit instead of a hello. She handed out the food and when I looked down to check the bag she told me to hurry up that there were people waiting behind me. I asked her what she said because I couldn't believe that I was being rushed for checking to see if my food order was correct. ( I check because it's usually missing something). Tim Horton's - You need to train your employees on the menu and how to speak to customers.... Won't be coming back again.
(Translated) So slow that I left without ordering. (Original) Tellement lent que j'ai quitté sans commander.
Always ready to enjoy it ????
The facility was clean and staff friendly. I don't know if they've changed their coffee, but it tastes bitter, not just at this Tim's but all the branches. I remember it used to taste smooth and creamy, but not anymore.
Louzy. One person serving. Lineup inside and out.
(Translated) Yes I like it off I like the old model of auto (Original) Oui j'aime bien éteins la j'aime les vieux modèle d'auto
(Translated) It's OK (Original) C'est ok
Always out of stock on most common items. Ordered a large soup it was half full
The service was very slow. The line was huge, but they took my order and forgot that they gave me my coffee. Best part was the small bathroom very dirty. The toilet was backing up. Overall staff didn't care about cleanliness
My entertanrme not is watching the hobos akrooses the road
Only Tim Hortons I go to went today my coffee was amazing and meal was made properly workers were well mannered & really sweet over the headset . Good job guys :)
(Translated) Thanks for the free Wi-Fi. (Original) Merci pour le Wi-Fi gratuit.
(Translated) Warm (Original) Chaleureux
Is it possible if Tim hortons could change the toilet paper dispenser from paper strips to a roll of paper and have it raised up.
Employees was rude she was very slow.
love it
Need to put ice in ice coffee the ice is always melted
My favorite place. Reasonably priced. Always fresh. Lots of parking. Staff very friendly and encouraging.
Waited in line for 20 minutes ordered a LG ice cap it came inch and half below the line I refuse to pay for it and left
Small store, busy, and quick! I go nearly every morning when I work the early shift. The staff there are awesome.
Coffee...ahhh the nector of the gods. I've never had a problem at this timmies. Staff are helpful and friendly. But my kryptonite was the lemon poppy seed muffin. Or was it the double chocolate donut? Hmmmmm..great location and new digs man!!...
Staff is quick and place is fully hygenic
Tim Hortons is not what it used to be when it was Canadian run and owned.
Best place for coffee in town!!!
This tim hortons is the worst. Their employees are strange. There is this tall thin one with a man bun and when you drive up he says hi. That’s it. How weird. Then I was parked one day and he brought out my food and just handed it to me and didn’t say anything. Their donuts are in an open case and fly’s were all over them. They never have food the last hour or so, not sure if that’s policy or what. Just clearly not managed well.
My favorite place for a great coffee
Meal type
Good coffee
(Translated) Women's toilets not very clean (Original) Toilettes des femmes pas très propres
Local coffee shop. Friendly enough staff
I was definitely not impressed with the service. I asked for a Large Turkey Beacon sandwich meal and she told me they didn't have any more large buns so would I like 2 regular ones instead, so of course I'm thinking that's nice of so I said yes please for the 2 regular buns instead of 1 large. She ended up charging me for the 2 regular ones instead of the Large combo meal then once she had the sandwiches made and was giving them to me I asked her wheres my potato wedges? I didn't charge you for them so you don't get them unless you want to pay for them. I got a bit mad and explained to her if you don't have what someone want you make up for one way or the other and when someone asks for a combo and you mess that up you give them what they ask for. Not a good response from her so I walked out. Next time I'm in Revy I will go to McDonald's instead and I travel through there a lot.
(Translated) Miles Gilbert Horton, known as Tim, born January 12, 1930 in Cochrane, Ontario, Canada, and died in an automobile accident February 21, 1974 in Saint Catharines, Ontario, is a professional Canadian hockey player. on ice which was evolving as a defender. The popularity of his Tim Hortons restaurant chain overshadowed his athletic career. (Original) Miles Gilbert Horton, dit Tim, né le 12 janvier 1930 à Cochrane dans la provincede l'Ontario au Canada, et mort lors d'un accident d'automobile le 21 février 1974 à Saint Catharines en Ontario, est un joueur professionnel canadien de hockey sur glacequi évoluait au poste de défenseur. La popularité de sa chaîne de restauration Tim Hortons a occulté sa carrière sportive.
(Translated) Service not too strong (Original) Service pas.trop fort
(Translated) Slow service but eat good. Cleanliness leaves a desired outside. (Original) Service lent mais manger bon. Propreté laisse a désiré à l'extérieur.
Great staff.....and you can move the tables together .....bathrooms are always clean
Garbage.
(Translated) 20:30 and no timbit and no question of making (Original) 20:30 et aucun timbit et pas question d'en faire
Possibly the slowest tim Hortons I've seen. I live here and come here at least twice daily. It's usually a 15 to 20 process to get a coffee at the drive thru. Food is always good as is the coffee but there is no sense of urgency. Also always going for the upsell asking if you want to add an espresso shot to your coffee. NO...if I did I would ask
I love their coffee and Donuts.
Was in the drive thru for 20 minutes waiting for my 2 coffees. Staff were friendly and possibly short staffed. There were only a couple cars in front of me in the drive thru. I have been here on many occasions where they were much busier and had quick service.
Great place.
Fast , friendly service.
Did not receive what I ordered 2 cream got 3 cream
Who doesn't love timmys
Great pit stop between Sudbury and Toronto.
Convenience for fast food
I waited for 15 minutes in a lineup with only one vehicle ahead of me just to get disgusting Brown water that was supposed to be iced coffee
Other than my food order always being wrong this is a decent Tim Hortons
Coffee no good
Since when does Tim Hortons employees start thinking that they should receive a tip? I am someone who normally tips, however, don't assume that I am going to! If my order comes to $2.69 ...... Don't tell me it comes to $3.00! I will decide the tip, if any, not you!!!!!!!!
(Translated) A coffee is good and with 10 Timbit c'edt better (Original) Un café c'est bien et avec 10 Timbit c'edt mieux
Very slow drive through and the employees were not overly friendly. If the friendliness was there with the employees it would have been a 5 star but friendliness goes a long way.. if you're not having a great day that should not be reflected on your customers.
This is the third time I've gone there shortly after 9 and they would not make a pot of tea.. Same person working.. If she can't do her job maybe she should find other employment... It's bad when a person can't enjoy a cup of tea after working all day because she is too lazy to do her job!
Friendly , helpful staff.
(Translated) Very slow (Original) Très lent
Staff are a little bit stiff and not very friendly
Wonderful.staff..always goes out of their way for you and even say hi and your name when you drive up to the drive thru... they also went out of their way to provide coffee every morning to tge volume trees during the water crisis. Much appreciated..love ya!!
Good service
I got a pack of 10 assorted timbits for my 3 year old at the drive thru and was shocked and disgusted to find a bee in one of the timbits. I returned to the store to show it to them and was further disgusted to see dead bees and flies in the display, and flies buzzing around all over the store. This is very very concerning to me especially when I think that my child would have eaten that timbit had I not been lucky enough to see it first. I have been a loyal Tim Hortens customer for years and this experience has left me very disappointed and shaken.
Was ok
(Translated) Burnt toast !!! Menoum ???? (Original) Des toasts brûlées!!! Menoum ????
Still pandering to the Covid scamdemic. I think there app just tends to rip off a lot of their customers.
This place is absolute garbage, how hard is it to get an order correct when theres ONE wrap and ONE panini. they miss the wrap, absolute garbage. I've never worked at tim hortons but i could go through the drive through, park my car then go in and make the food myself and still do a better job. And i wanted a god damn chocolate muffin that they couldnt even provide. minus 5 star rating
Great service in and out fast. That's how it should be everywhere
We love to go to this location if we are going to sit and eat inside , bathroom is clean and service is very efficient and friendly
Coffee!!!
Great service, friendly
Great place to relax
Good coffee
I love the Staff! They are always so friendly and welcoming.
Love this place
The food is good, service is bad, especially if you ask a question, you get attitude from server and manager, edson lication
Slow so slow
(Translated) C my coffee is looking elsewhere (Original) C mon cafe regarde ailleurs
Food excellent.wi fi access and service slow
(Translated) no service the employers chatted and a young new one alone to serve us (Original) pas de service les employers jasaient et un jeune nouveaux seul pour nous servire
Fast pace workers. Excellent attention. Coffee and 1/2 French vanilla is my favourite.
They missed the mobile order, and let us wait for 15 minutes, no one appologies, and the manager was so rude.
Good service nice staff
Place is closed only drive in working, l came asked for coffee she said l can't serve you because you are not in your car due to health reasons, so what's the difference between sitting in car and standing and taking coffee, what a stupid girls.
Fast service
Awsome hot coffee everytime and fast service
Very speedy with service
Delicious coffee!
terrible service it is super slow and we stood here for almost 30 minutes, and people in front of us haven’t gotten their food for almost 40 minutes. please do better as most of us have long road trips. do better.
Was fast service the workers are very polite and helpful all around great service
great cup of morning coffe rite there
Went through the drive thru and asked if everything is in there ( as there is a snow storm happening right now), was told yes to make it home and missing half of my order. And you can't call them as "the customer is not available right now".
It's Timmies!!!! It's awesome ☕????
(Translated) Everyday. (Original) Tout les jours.
To much in a rush.cant understand what they say through the speaker . usually out of 10 they mess up 9.8
Love my coffee from timmies but not always hot after 9 pm
Very clean, and service with a smile!
I came in at eight and they were out of coffee and donuts. No, I'm not kidding.