Reviews of Fidelice (Bakery)

olivia tini

(Translated) Best pastry in town! (Original) Meilleur pâtisserie en ville!

Noel Rodrigue

Mium!

Darine Abou Abdallah

So far we just tried their cakes and they are really good. We enjoy getting the small individual pieces, this way you get a taste of many kinds. Recommended

Gabriel Tremblay

(Translated) Great choice of cakes and croissants with chocolate and almonds and just delicious. (Original) Très bon choix de gâteaux et les croissants au chocolat et amandes et simplement délicieux.

Jay Baker

Love the deserts.

Stanley Ma

Desserts that are good looking and great tasting. Prices are very reasonable. I stayed for a gourmet hot chocolate while enjoying a croissant. Highly recommended.

Zo A.

(Translated) Very good service, welcoming, careful and quick (Original) Très bon service, accueillant, soigneux et rapide

M-C H

(Translated) What good cakes! The best! (Original) Quels bons gâteaux! Les meilleurs!

Karim

(Translated) Very good quality products, prepared with care and above all with good ingredients. I am a lover of French pastry and I find what I want at Fidélice. (Original) Des produits de très bonne qualité, préparés avec soins et surtout avec des bonnes ingrédients. Je suis amateur de la pâtisserie Française et je trouve ce que je souhaite chez Fidélice.

anas kouchtir

(Translated) Just something to say, constant regression. Fidelice today has lost a lot in taste, quality, generosity and quality of service. (Original) Juste un truc a dire, une regression constante. Fidelice aujourd hui a perdu beaucoup en gout, en qualité, en generosite et en qualité de service

Reno Plus

Very delicious treats and amazing croissants

Gajan Ganeshavadivel

Love their goodies.. worth of driving there.. very professional snd tasty... 5 stars!

Ana Araniva

Always good service....

François Siciliano

(Translated) French pastries and bakery products, refined, good and very beautiful, worthy of Parisian pastries, at a low price. The chef, trained in France, does an excellent job. Open Tuesday to Sunday, closing early on Saturday and Sunday. (Original) Des pâtisseries et produits de boulangerie français, raffinés, bons et très beaux, dignes des pâtisseries parisiennes, à petit prix. Le chef, formé en France fait de l'excellent travail. Ouvert du mardi au dimanche, fermeture tôt les samedi et dimanche.

Courtney C

We tried the coffee and scones ($7 for 2 of each). Staff was friendly and everything was great. However, there seems to be an issue with their takeaway cups. Both of ours were dripping coffee down the back. Hopefully they can look into that, but in the meantime, maybe ask for a large cup for a medium coffee or make sure you have napkins!

Sophy Parent

(Translated) Succulent and very good service !! (Original) Succulent et tres bon service!!

Julien Maltais

(Translated) Very good pastry I am always very satisfied when I order at this place. Competent and very kind staff (Original) Très bonne pâtisserie je suis toujours très satisfait quand je commande a cette endroit . Personnel compétent et très gentil

Benoit Quenneville

Treat yourself to nice pastries and cakes and croissants and chocolate.

Atsu KOMLAN

(Translated) Good as always but it should revise all the products because we get tired of it after a while. In addition, some products are too sweet! (Original) Bien comme tjs mais il devrait réviser l'ensemble des produits car on s'en lasse cité après un temps. De plus, certains pduits sont trop sucrés!

David Dweggah

Nice place..

Maurice Leonard

Just expensive, otherwise good.

Tatiana Blinova

On the expensive side, but tasty. Try the pear cake!

Carole L

(Translated) What more can be said. (Original) Que dire de plus.

Sylvie Buendia

(Translated) Very good pastry. For me, the best in the Outaouais region! Pastries very soft and with great taste. Some condiments that are worth discovering! (Original) Très bonne pâtisserie. Pour moi, la meilleure dans la région de l'Outaouais! Pâtisseries très moelleuses et avec beaucoup de goût. Quelques condiments qui valent la peine de découvrir!

Jean Pierre Vaillancourt

(Translated) Excellent and tasty galette des rois ... thank you ???? (Original) Excellente et goûteuse galette des rois...merci ????

Sina Awad

Absolutely love this place!! Best cake in Canada. You will never be disappointed. My fav is croque noisette.

Charlene Morrison

Delicious. Only get to visit about once a.month and then spend and eat like ????crazy

Gilles Sabourin

(Translated) The best cakes in town (Original) Les meilleurs gateaux en ville

Matthias Lévesque

(Translated) Superb personalized service. A host of delicious desserts and pastries made locally. (Original) Superbe service personnalisé. Une foule de délicieux desserts et pâtisseries fait localement.

Anthony Remaud

(Translated) Excellent bakery - pastry shop. Their chocolatines and croissants are delicious and worthy of the best French bakery - pastries. (Original) Excellente boulangerie - pâtisserie. Leurs chocolatines et leurs croissants sont délicieux et dignes des meilleures boulangerie - pâtisseries françaises.

Maria Figueroa

One of the finest bakeries for special occasions.

Ayesha Khan

Delicious cakes and many gluten-free options

Veronica Aponte

The gluten free hazelnut cake is to die for. The bread is not great and their pastries are ok.

Jesse Ruppell

Just, wow!! Best pastries I've found in Ottawa-Gatineau, and amazing cakes.

Jordan I

Delicious pastries and friendly service. Be sure to try the hot chocolate or moccacino as they are made with pure, melted down, quality chocolate.

Ian Fortin

Good fresh pastry.

Camilo Caceres

A little expensive but very good!

ADAM KOUBI

(Translated) A real place of desire (Original) Une vraie place de désir

Therese Thibault

Very good cakes etc. Well served. The cake I ordered is cake with Baies) wild berries on top. It's to die for.

Line Desjardins

(Translated) Always great service, fresh and delicious (Original) Toujours excellent service, frais et délicieux

Mouzaya Dabboussy

Always delicious and beautiful.

Cleverson Cardoso

(Translated) Very good strawberry cake (Original) Très bonne gateau au fraises

Allison Brown

Amazing croissants and pastries!

Christie Brien

Deliciously layered desserts in sumptuous displays.

71strelac

Excellent!

christian beriault

Clean place fresh food good service

Cristina Pinilla

(Translated) Fidelice Aylmer (Original) Fidélice Aylmer

Jennifer Gillespie

THIS WILL IMPRESS If you’re invited to supper and responsible to bring dessert, you’re guaranteed to outshine everything else served. These desserts are decorated like pieces of art and are dee-lish. Outstanding service. I’d ordered from the wrong location, ran out of time to pick-up and they delivered it for me.

Michael Morin

(Translated) Their creations have long been difficult to beat, but I have just discovered their sensitive range, including gluten-free choices. By giving them enough notice, you can treat yourself and impress your guests, while respecting allergies. (Original) Leurs créations sont, depuis longtemps, difficiles à battre, mais je viens de découvrir leur gamme sensible, dont les choix sans gluten. En leur donnant assez d'avis, vous pourrez vous régaler, ainsi qu'impressionner vos invités, tout en respectant les allergies.

Fatou RICHARD

(Translated) Super bakery like you can find in France. Super clean place offering a wide choice of cakes, pastries, cider, and so much more. Everything is fresh and of high quality. Great welcome, parking in front. Nice discovery (Original) Super boulangerie comme on trouve en france. Endroit super propre offrant un large choix de gâteaux, viennoiseries, cidre, et tant d'autres. Tout est frais et de qualité. Super accueil, parking en face. Belle découverte

Goose Canada

(Translated) Good French patisserie in Gatineau (Original) Bonne patisserie française a gatineau

Ian Tougas

(Translated) Always good service. (Original) Toujours du bon service.

L

I am Very disappointed with the staffs and owner ar Fidelice Secteur Aylmer. Tha caucasian woman at Fidelice is very rude and was feeding the stereotype and racism of me, as a coloured woman. I booked a cake for July 31st, as it was my sis's bday. On the day of, due to the location, I could not come on time and was 3 mins late. However, 15 mins before closure, I did tell them I was on my way and had difficulty in finding the location. The staff saw me waiting at the door for a good 15 mins but decided to ignore me, until another coloured staff(newly hired) opened the door upon seeing me just to tell me the cashier was closed and they can't open it. I proceeded to ask her politely if she could contact the owner and the caucasian woman "tried to call" the owner. Like who on earth take 3 seconds and wait for the other person on the line to pick up??? NO ONE unless they do not really want to try! The coloured staff felt horrible about it and told me she just got hired and could not do much as a newly hired. They close the door on me and when i was about to ask if i could do an e-transfer, the caucasian woman decided to ignore me again. She was very cold. I was surprised humans could behave this way to another. They were so ready to lose a client even after already booked a cake, like what the hell?! The owner needs to diversify the staffs and be selective in the hiring process. Clearly, not a lot of emphasis is done on interpersonal skills and customer skills. I'm, unfortunately, disappointed in this treatment thatI certainly would not deserve and would, for sure not recommend it to any coloured people, friends and family.

Geneviève Nichol

Good cakes

Navin Habibi

Love it! Great service but above all, delicious baked goods.

Constant Concept (Constant Concept)

Delicious cakes, 4 Stars because sometimes they're too sweet for me

A. Brind'Amour

(Translated) Always exquisite! (Original) Toujours exquis!

Ian Evans

Best bakery around for for birthday cakes that your guests will really enjoy.

Hubert Grégoire

(Translated) Great cakes that have nothing to do with those sold in grocery stores. The price may seem high but it's worth every cent! (Original) Excellents gâteaux qui n'ont rien à voir avec ceux vendus en épicerie. Le prix peut paraître élevé mais ça en vaut chaque cent!

Christian Boult

(Translated) Delicious! (Original) Délicieux!

Gregory T. New

Good professional service!

Wei Yue

Best chocolate mousse cake I've ever had.

Amel AIT YOUNES EPS DARBEIDA

(Translated) Perfect service with pleasant staff. Delicious cakes with little sugar. Small remark about Sunday hours, I find it really inconvenient the fact that it closes at 3 p.m. too early (Original) Service parfait avec un personnel agréable. Gâteaux délicieux avec effectivement peu de sucre. Petite remarque par rapport aux heures de dimanche, je trouve vraiment pas pratique le fait quil ferme a 15h c trop tôt

Don omar

Good customer service

H

Love it!!!

Bruce Phamisith

Love their Almond Croissant. Literally THE best I have ever had. I wish they would close a little later because after dinner, these croissants always come yo mind.

Marie Franche

Yum

Richard Allie

Busy area. Limited and tight parking. Good variety of products

Guy Gratton

(Translated) Super dessert tart on the spot coffee and dessert tasted (Original) Super dessert tarte sur place café et dessert à dégusté

Pascale M.

The best cake ever!!!!

maryam karimloo

Best eclairs and macarons

Christine Burnside

I love the candy they import for the holidays (5 stars). This is not my type of bakery, however it is very popular.

John Fixit

Can make anything you want ????

Aisulu Ashirbaeva

Special occasion place we visit whenever we have to buy a cake or treats for ourselves. Very good but also a bit pricier.

Mounia Z

Croissant are just ... heaven! the best! :)

Galaxia RD

(Translated) Very good (Original) Très bon

Normand “Normand” jeffrey

(Translated) Better than odo and cheaper (Original) Meilleur que chez odo et moins cher

Remi Raymond

Probably my favorite croissants in the region. The cakes are also delicious and go for a descent price.

Maha Adel

Always delicious...always great

Yoto Yotov

Very nice cakes, fresh made. This will be nice touch up for any selebrarion.

Jo-an Simard

(Translated) Loyalty, good and very expensive. Family of 4 cannot afford this luxury treat. (Original) Fidélité, bon et très dispendieux. Famille de 4 ne peuvent ce permettre ce luxe de gâterie.

Denis Ritchot

Yummy

Maurice O'Brien

(Translated) Good choice of cakes and pastries (Original) Bon choix de gâteaux et pâtisseries

v lewis

The pastries here are quite underwhelming and overpriced. My main beef with this place is that it's not even a proper bakery. The pastries and breads are all frozen and not prepared in-house. It's really too bad that this shop is the only option for people in the vicinity. Convenience is the only reason people go there. Also, the super expensive baguettes are Wal-Mart quality.

Salim Chaabani

The best

Batoul

Very bad experience !! We went on a Saturday to pickup a cake. We were rushing to get there before they close. We arrived at 5:13 and the door was locked, despite the fact that it's suppose to be open until 5:30 pm. Inside the store there were maybe 4 or 5 employee , all staring at me ... no one came to open the door or explain why the door was locked. It was very unprofessional and a big waste of time.

Michel Ferland

Stop in for a Latte and croissant.

Frédéric Bissonnette

(Translated) Great cakes (Original) Excellents gâteaux

K H

Love this place! Simply delicious. If you’re looking for a unique croissant then definitely this place is what you need. The almond croissant is so good.

쏭패밀리

I preordered some pastry cakes and cookies for Valentine’s day. When the staff was packaging, she found the chocolate flavour pastry cake was damaged and had told me to replace it. However when I got home and opened the box, the cake remained as it is. It doesn’t matter to eat them, but I feel really bad.

shahzad iqbal

Excellent cakes

Dahn Jeong

(Translated) My family buys all our cakes at Fidélice (Original) Ma famille achète tous nos gateaux au Fidélice

Alex P.

Love their cakes and pastries. They always have loads of them ready for takeout. Best cake in town. So far we really enjoyed their Fraisier And croque-noisette.

Non Non

(Translated) My favorite pastry shop in the Outaouais! (Original) Ma pâtisserie préférée en Outaouais!

Nina Yunusova

Everything is very delicious! Eclairs are amazing!

John Veitch

Best dessert place ever. Try the Charlotte!

Lili Bee

(Translated) Very bad service. Employees who do not respect customers. 3 times I go, 3 times I get terrible service. From now on, I will go shopping elsewhere even if I have to drive more. I do not recommend. (Original) Très mauvais service. Employées non respectueuses des clients. 3 fois que j’y vais, 3 fois que je reçois un service horrible. Dorénavant, j’irai faire mes achats ailleurs même si je dois faire plus de route. Je ne recommande pas.

Bin Wang

Great customer service with excellent quality and choice of cakes

Inelle Epouta

(Translated) Excellent pastries ???? (Original) D'excellentes patisseries ????

Claude Njoh

I love the always fresh cakes there. The mocachino is awsome

Larisa Akhmedova

We understand that every one should follow the rules and respect the policy during pandemic. However, the store is empty and my partner and I were not allowed to choose the items together. We planned to get baked goods for the family and spend considerable amount amount of money , well we went somewhere else.

Notrly Miro

Excellent almond croissants, didn't even try the other stuff, mhmmm love the croissants.

Erika Desjardins

(Translated) The cakes are good, but they rarely add new kinds. The price of the products is also a little higher than elsewhere. (Original) Les gâteaux sont bons, mais ils rajoutent rarement des nouvelles sortes. Le prix des produits est aussi un peu plus élevé qu'ailleurs.

J A

Good service good cakes

Alex Ghibeh

(Translated) I thought their cakes were fresh for the day. I learned that they sell frozen thawed cake at counters. So ask before you buy. (Original) Je croyais que leurs gâteaux étaient que du frais de la journée. J'ai appris qu'ils vendent des gâteau congelé décongelé aux comptoirs. Donc, demandez avant d'acheter.

Isabelle

(Translated) High quality pastries, the best croissants in the region, impeccable service, what more could you ask for? (Original) Pâtisseries d'une grande qualité, meilleurs croissants de la région, service impeccable, que demander de plus?

Tigress

**Updated** The Aylmer location is a Satellite Store. The benefit is enjoying freshly baked croissants without having to drive all the way to La Gappe in Gatineau. All the croissants are baked, at the La Gappe location, and shipped to Aylmer fresh every morning. Whatever croissants are left over, at the end of the day, are sent to La Soupe Populaire in Hull. These croissants are buttery goodness. If you have not had one then you are missing out. I will have to try their cakes, at some point, and did notice a cherry pie (to bake at home) in the small stand up freezer. Fidélice's coffee is excellent and there is also a small fridge (by the cash) with sandwiches and drinks. I tried the chicken sandwich which was nicely complimented with sliced apple. I paired it with a Loop brand, raw cold pressed fruit juice, beverage (I like the pink one). I even purchased some Easter chocolates that were marked down to half price! The staff has been friendly (on the multiple times I have shopped there) which made for a pleasant shopping experience. Update 1: I phoned Fidélice Aylmer and found out it is the Central Location, on La Gappe, that you are phoning. Because they use the same phone number for all three (3) of their locations. When phoning, request to be transferred to the Aylmer store on Vanier. Update 2: Sorry my mistake, it is a Cranberry Chocolate Tart not a Cherry Pie (in the stand up freezer as stated above).

Dulgheru Nicolae

Best in the area

Rachid Fouadi

Delicious

E Malara

Very good customer service. I have always been fond of fidelice for their desserts. The quality is consistently good. There is a lot to choose but in terms of baked goods there could be more variety.

Angie Bonenfant

(Translated) Excellent service and products. We love all the selected desserts! (Original) Excellent service et produits. Nous adorons tout les desserts choisis!

Abdellah Lahyane

Great cakes all around!

Jerome Tiacoh

(Translated) Very use during containment (Original) Très utiliser pendant le confinement

Fatim Toure

Was amazing, great customer service!

Sue

Delicious cake

Ella Singh

Bought cake there twice and its so delicious, One was white with cream and strawberries and one with triple chocolate mouse, both are great and melting in the mouth

Rosalie UMUHOZA

The cake was perfectly done.

Awa Diouf

Yummy stuff and friendly staff!!!

Dat Tran

Best cakes in the Ottawa area. We always get birthday cakes from this location and are never disappointed.

Cyril MARTIN

(Translated) Good pastries and original pancake (mascarpone and maple cream) ???? (Original) Bonnes viennoiseries et galette originale (crème mascarpone et érable) ????

Sid Samaha

Nice ???? patisserie in Aylmer

Shan-David Beaulieu

Great cakes and other baked goods. I have been going there for cakes of all occasions for years and have never been disappointed.

OnceApawnAtime

(Translated) I went for the 1st time to buy a vegan (vegan) party cake. Very good cake, not too sweet, the service was very good. I am removing a star since there was only a Vegan option. We would like to have more vegan options in the future and we would come more often! (Original) Je suis allé pour la 1ère fois pour acheter un gâteau de fête végétalien (vegan). Gâteau très bon, pas trop sucré, le service était très bon. J'enlève une étoile puisqu'il y avait seulement une option Vegan. On aimerais avoir plus d'options vegan dans le futur et on viendrais plus souvent!

Dave Fauteux

(Translated) Really friendly and professional staff. The best hot chocolate (58%) in the region. It would be nice if they sold cheese croissants, but I imagine they've tried it before and it hasn't been popular. (Original) Personnel vraiment sympatique et professionnel. Chocolat chaud (58%) le meilleur de la région. Ce serait bien qu'ils vendent des croissants au fromage, mais j'imagine qu'ils ont déjà essayé et que ça n'a pas été populaire.

marc balayer

perfect french dessert now in Canada !

Yasmin A.E

Cakes and baked goods are very delicious . However servers there give you nothing but attitude!

Lucie Lapalme

Love their pear cranberry chocolate pie. A plus.

Raymond Ashitey

Very good almond croissants

Chris Hulugu

Great Place for a cake..strawberry shortcake

M M

Always great service and good people. Keep up the good work.

Myriem Belgharbi

(Translated) I love! To lick your fingers !! (Original) J'adore! A s'en lécher les doigts !!