You will see all the reviews of people like you who are purchasing the services and products of Dairy Queen Grill & Chill (Bakery) in the area of Digby (Canada).
Now the business gets a score of 4 out of 5 and this score was based on 127 reviews.
As you can read, the average score it has is quite good, and it is founded on a high number of scores, so we may think that the assessment is very accurate. If many people have bothered to leave their review when they are happy, is that it works.
You know that we don't usually stop to set scores when they are good and we usually do it only if we have had a problem or incidence...
This Bakery is included in the category of Fast food restaurant.
I've noticed lately that the quality of food and service at Dairy Queen's here in Saskatchewan has gone downhill it's such a shame used to be my favorite restaurant.
Burger was insanely good. Chicken strips were shockingly bad.
Good service, indoor eating was open for select tables. The tables were not clean, we went table to table looking for the least dirty one.
great food as always
They really need to spend a little more effort on the drive through. Last few times it has been 30 plus minutes from the time at the drive in order board to time I recieved 2 blizzards..... pretty unacceptable considering they were both in a freezer before we even got the the window.....
Good DQ.
Kids love it after basketball
Nice burgers , can get pretty crowded though.
Good icecrean selection
super slow drive thru (common for DQ, but this one's exceptionally slow), but nice building and employees. food is the same as any other DQ
Ice cream and food is really good ????
Always a good treat!
Nice place to pick up ice cream with the family on a sunny day
Love their blizzards and still amazed at the proven turning the blizzards upside down to prove temperature and freshness, way to go DQ
It's good
Large variety
Love the ice cream cakes.
Too long in the drive through to get just ice cream, they should move vehicles with big orders into the parking lot when they pay and then bring their orders to their vehicle to keep the line moving.
Great place
Was really good service.
Classic. Crushed ice soft drinks and good selection of frozen treats.
Scor blizzard for dessert. Yummy
Good food
Exceeds healthcare expectations
Oj
Service was terrible, the blizzard was half melted by the time the rest of the order was ready. Server used same gloves to make the food and handle cash ! GROSS...NOT COVID SAFE. HER FINGERS WERE IN THE BLIZZARD AS SHE PUT THE LID ON THE CUP. WONT BE BACK.
Very nice an friendly staff. Glad to see dq back for icecream in the summer
Hor eats cool tteats
Friendly n pretty fast, there were 5 or 6 cars in front of me and only waited 10 mins
Great food clean and friendly
This place is so busy when we get cake at 8pm Saturday, same with their drive Tru but service is so fast. Awesome customer service.
Slow and exspive $4:00 for a soft serve. I don't know ????
Awesome ice cream and friendly staff ????????
Bun was stale
What can I say, DQ never dissappoints ????
Love it! Great service and food!
It's DQ.
Too much chocolate sauce in blizzard.
I've never had DQ food before and if I'm being honet I only did because there was a coupon. There food regular price is really expensive to say the least. BUT I did try ghe chicken strips and fries (4 pieces) and to my surprise it was so …
Good service, bathroom and change table clean and available.
Was stopping in for a ice cream and had lunch instead. Great new look.
They have gotten a good number of my orders wrong
Fast food at its finest
Cones seem to be getting smaller, however, things are delicious. Loved the blizzard ice cream cake.
Best ice cream anywhere
Yummy
Did an awesome job being creative with the cake I ordered online !
Good, cheap, nice
I am not much of a fan of their hot food, with a few exceptions of course. Dairy Queen is the best frozen dessert place i know. Milkshakes, Icecream Cones, Blizzards, Sundaes, Banana Splits, or Ice Cream Cakes. No matter what you choose you can't go wrong. I have not had any problems with the employees at this particular Dairy Queen. Friendly service and reasonable wait time.
Good food but slow and expensive
Nice personable service. The chocolate dipped cone was great,not too much chocolate like last time,good that they've fixed that,double dipping the cones created too thick a coating and made the ice run all over. Couldn't eat it and drive,lol. Not anymore,nice!
Good food and good prices
Service is usually fast and the food hot.... Except this time. took long time to receive our order (table service) Fries and burger was cold....oh well.
After I paid they proceeded to simply forget I ordered leaving me waiting almost 20 minutes before I finally asked a worker if my food was almost done.
Not bad . Not great
Great place, especially with kids!
Boo to the national ad campaign that told us that there was free ice cream on the first day of spring. We arrived with a carload of screaming kids to find out it was in the US campaign only. I expected better Dairy Queen than a bait and switch
They treated my nice.
A great place to come eat indeed
Drive-through lines are usually busy, great blizzards and great staff!
Need to widen sidewalk and install automatic door openers at North entrance
As with most Dairy Queen restaurants the food is really good and the ice cream treats are a must. I know it is out of their control, but I wish the restaurant was able to open more for dine in.
Very busy!! Unfortunately took a long time to get food.
Service as expected! The blizzard keeps us coming back.
The banana split was delicious. The service was great.
Delicious food, service is quick.
Boyfriend went there for a hot dog. Only to find out they had no hot dogs. Unacceptable.
Great renovation!
Nice place
Grat ice cream and quick service
Good food but quite expensive for what you get.
I had the Vanilla Milkshake here, as well as an Oreo Cheesecake Blizzard. It was a bit slow for the order to process, but it was well worth it!
Good chicken fingers
Very good
fast service nice staff
I love the friendliness of the staff there. The food was served piping hot and fresh.
They are our favorite ice place!And we always get both day cakes from here!
Stopped in on July 13 th for onions rings and drinks. The onion rings were grease ridden and tasted rancid to me, I could not finish them. I would not even venture a guess as to when the fryers oil was last changed. The drinks were great. Won’t be back
The young lady (Christina D ) that severed me is Always has a smile on and very friendly. For the past 4years I have found your managers and staff are amazing! Thanks, Aka extra fudge please!
No pictures to share bit the peanut buster parfait and the skor blizzard were delicious ! The young staff that worked to create our desserts were friendly and gave amazing service with a smile .
Food was great ,fries were hot and yummy and the chicken wrap was delishious
Come here on the regular, to get our weekly blizzards. I waited a good 25 minutes in the drive thru and then got my melted ice cream to top it off... not a great experience. Don't worry about my melted ice cream.
Foods overpriced and the buns were stale
we usually order out this time we stayed and should have taken a look at the tables as the place was full. luckily by the time our food was ready a table became available. its always very busy. but the wait isnt crazy
Great ice cream. Hard to understand server.
Ice cream doesn't seem to be as good of quality as it was a few years ago.
Today we ordered a medium Coffee crisp blizzard and a small chocolate dipped cone. I was mildly disappointed when about 1” of my blizzard was just plain vanilla ice cream. However, I was more annoyed that my sons dipped cone had nothing in the cone, so it fell off almost immediately. I really didn’t expect any of these issues because we’ve had the lakeshore DQ since I was a kid and never had such an issue. It was definitely not a good first impression of this new location.
Honestly they were so busy, but so nice and hard-working. Apologetic even though I didn't feel like it was excessive waiting. They were patient, Which is great. Food was good too. Wish the Sundae was more like the picture though. With more topping.
Very expensive 22 bucks for a bacon cheese burger large onion rings large shake
Yummy
A lot of bad experiences here, mostly regarding hygiene of the workers and dress code. Food always takes longer than 5 minutes and the lobby is dirty every time I've gone.
Quick and friendly service.
Very satisfied
We recommend this place highly.
Busy
Always a pleasure. best dq In nanaimo 4 sure
Convenient location right off the highway.
Ice cream at drive thru..bit costly..nice treat
Cmon its dairy queen whats not to love
Good price on the food. Pleasant staff.
Awesome ice cream
Burgers are awesome and obviously the ice cream is good. This one in town though they are usually overwhelmed and will miss something in the order so double check it.
It's horrible, fries are complete utterly garbage go to a&w its was better and healthier
It was okay. I wasn't a huge fan of the food, but that was my fault for trying something new.
You cannot beat the $6 or $7 meal deals that DQ offers on its value menu. You can't get a burger, fries, drink and ice cream cone or sundae for desert from anywhere else for $7. The ice cream cakes they sell will be the highlight of a persons birthday everytime.
If you're not fussy about being served by young immature adolescent, improperly-trained kids, go for it and eat your ice cream. The young Staff rarely wears gloves when handling food including bananas, rarely say pleAse or thank you and usually serve up sloppy versions of advertised specials. There are much better locations out there like the one at Champlain place in Dieppe.
I miss my fellow staff on a daily..you guys are amazing.management is fantastic and one of my most favorite bosses. I recommend dq for best fan food in penticton. Cheers.
Drive thru was quick
Always great food.
The wait and service is just terrible. Food is what ya expect.
Cooked well and quick service
Horrible, and it looks like alot of people agree. Dairy queen better get its act together! Let me elaborate on " horrible". We waited too long, received warm fries and a cold burger. This was on more than one occasion. We gave up on ever eating there again.
Good buster bars!
Awesome burgers, flamethrower has to be the best, and they have the best ice cream menu in town, bar none. Yea I can't think of anything bad to write about this place, unless your lactose intolerant. Then that is unfortunate for you, because the colossus desert menu is jammed packed with mouthwatering objects only the gods could have comprehended into reality!
Very clean, fast service.
There dropping the tip test again
Their mushroom swiss burger is honorable!!! Second time in my life going to dairy queen for a burger, and both times subpar food. Over ten dollars for my meal, and I ate three bits and tossed it to the birds!
They forgot the patty on the burger, two drinks and a blizzard.
Fast service great ice cream kinda bad fries though. Everything else was great
Chicken strips were kinda small for the price and the portion of fries are a joke.
I ordered a chicken burger and fries tonight through 'skip the dishes', my house is less than 10 minutes away and once I received my food, I instantly regretted ordering and spending my money here. My fries were cold and uncooked, and my chicken burger was completely raw. This is unacceptable and I am completely turned off from ever ordering from here again.
Mom found a small hair in her fries after eating close to half the meal. She never requested a new meal or refund rude worker came up to her and told "just to make it clear to you you aren't getting a refund you ate some of your burger" and walked away. Rude costumer service
Cheeseburger did not come with cheese. Manager gave me new combo with fresh fries and actual cheese burger.
Was still good when I went but have just gotten a new owner, the other one who was fabulous has retired, so it remains to be seen if the new owner keeps to the same standards.
Love the sundaes
Food is a tad expensive for what you're getting. No one here seems to know how to properly blend a blizzard because the bottom of the past 15 I've got all have had 2 inches of regular ice-cream on the bottom and all the good stuff on top. They also charge you for adding topping like tomatoes and pickles on to your burger. If I get poutine or chili cheese fries they never put enough and it's always super dry.
Cold place ( service) We ordered a mushroom Swiss and a flame tower , the meat was lacking flavours , portions very deceiving Not worth the price The ice cream though looked original but I would still go for Mc one if I crave a coned ice-cream Not sure will come back again ????
Excellent service. Good food
Great service, lots of parking, great staff
great burger
Good Ice Cream!
Good food. Easy access.
Good deals good food
Pretty good food was hot but they gave me the wrong burger. However they were quick about getting the right burger. Couldn't go in to get the replacement had to call 3 times before someone answered, but when they did they were very helpful.
Your order is ready with in minutes and friendly smiles very clean good food
Awesome job at making my son's Birthday cake! Thank-you so much!!????????
Always good food!
DQ has good food.
Always awesome..just wish you could sit inside
Bad customer service not a friendly staff
Still love my DQ banana spit all the way
Yummy but size of seeing is smaller and price higher
Great location, been here for lunch several times and just recently had a birthday cake made for my boyfriend. He was very impressed with the guitar. Can be very busy but the cashiers are always friendly.
Good food
Has amazing food and frozen treats. I would recommend that you get a chocolate milkshake. To get a even better treat dip fries into your ice cream or milkshake.
Bug in the burger. Probably from the lettuce.
Fast and courteous service
Young people working, and some of them have no manners! Concept of vegetarian escapes them.
Me and my kids love traveling to pa for DQ :)
Delicious food and icecream. When you order you take a number and bring it to the table and they bring your food right to Yoru table when it's ready! Talk about convenient!
Clean and fast even when busy.
Service
Very slow and the young ones are rude they will stand there and talk to each other well we are standing there waiting and they know this but don't care waited atleast 30 minutes to be served when no one was in there
Always wonderful meals.
Great place to get cool treats and hot eats
Couldn't understand why the people handling our food don't have to wear masks, everyone else has to.
Took over 20 minutes in the drive thru
Quick service, not always accurate. double check your food bag at the service window! I have had wrong food in the bag multiple times.
Great ice cream as always
Really disliked the Pumpkin Pie Blizzard..was dissatisfied,gave my Blizzard away. Guess I'll stick to what I like next time.. Cherry Cheesecake Blizzard, absolute favorite.
It's fast food enough said
Good poutine, honey bbq strips are tasty. Good deal on cheese burgers too. Under new management.
Service
Horrible... Took me 2 days to complain... I was sold a 1/4 pounder cheese & Bacon burger with NO Burger & No cheese with Really really undercooked Bacon... I returned 2 days later showed my 1/4 pound cheese burger that had no burger or cheese yet manager wouldn't talk to me... yes they gave me another burger yet I deserved a face to face with there manager....when how did they miss both burger & cheese when whole time no one was inside or more importantly in the line up???? So how do you give a customer a burger with No Hamburger or cheese???
Good food and frozen treats. A nice change of pace from the other restaurants. The wait time can get very long for drive through.
Great ice cream and food. If your lucky there won't be a line up !
Burger are good but you definitely want a blizzard...
Good service with a smile
Personally i think they should have stayed with what they are good at. Ice cream. But dq hasnt been rhe same for years now .
My chocolate brownie extreme has 6 toppings and the rest is plain ice cream. I payed to add pecans and this is literally vanimal ice cream with ten toppings. I'm upset!!!!!
Got two blizzards (a chocolate fudge and strawberry shortcake) and the sauce and stuff was only on top and halfway through just turned into plain ice cream. There wasn’t even much toppings on top ☹️ Loves blizzards hope they fix that
I brought in a coupon on my phone and showed it to the staff after she greeted me. She wasn't sure if it works so she turned to her supervisor/manager dressed in blue uniform. He glanced at it and said it doesn't work at this location so I told him it will only work at this particular location since it stated on the coupon. He stared at me for a few seconds and he read the coupon. His eyes sparkled as he found something on the coupon. Then he quickly told me that the coupon states I have to bring the printed version, he looked at me with contempt and walked away immediately. (I didn't notice the printed part but had my mind set on saving some trees) The staff was nice enough to apologize about the situation. I got some cold desserts based on the staff's attitude. But my husband and I were disgusted by the manager's attitude and the way he handled the situation; very immature and unprofessional. This is a good place to be If you want to be insulted.
Customer service was very friendly nd restaurant was very clean ..????????????
Very clean..amazing quick service..
A bit pricey but it is good. I enjoyed new summer berry cheesecake blizzard
I got exactly what Im used to ordering. Every time.
Yummy icecream and clean restaurant.
As always I love to have desert I go drive to or just grab desert .this queen is really queen which is awesome.
Only go for the ice cream ????
all the staff is very friendly, the products are good but outside there is a lot of garbage. I know it is something that is out of your control but maybe send an employee some time to check, this would give the place a better image.
Amazing food but ice cream was kinda melted
Great staff, yummy ice cream and happy faces. Can't go wrong.
Fresh food all the time....
Pros- Friendly, accurate and delicious. Good couponing when available. Cons- Drive thru is soo busy sometimes...backed up down the street!
When owerz are there things are great good service but when they are not tables are not cleaned, setvice slow and food cold worry about regulars and family also friends first and make customers wait for food even it the were there first.
Great burgers
This place charges 25 cents for extra sauce and it's so small. This place is a joke,.
Great food!
Good for quick ice cream.
The service is good but they put too much Condiments on their food
Good Food, Has Wifi spot for sasktel users
Food was good and the staff was polite.
Good ice cream,
I ordered a basket of onion rings about 2 hours ago. They are so disgusting. They need to change their oil is my guess. So gross. No one wants to eat them.
Mm I love their ice cream cakes! I just bought one with Groot on it
friendly staff and clean dining area
Even with long line up the service is still amazing
I went there ordered a shake. My shake was really runny so I asked the older lady if their shakes were always that runny. The lady was rude to me so I told her it was too runny and no flavour and could I please have an ice water. So she throws my shake away gets me water and walks away. No refund no offer to make the shake thicker and overall just rude !!
Their banana splits are DELICIOUS and their ice cream cakes
Not a great experience last night. I had to almost drink my blizzard on my way back from DQ. The person at the counter wasn't helpful at all.
My last and final visit(?) there was disappointing as they were not up front about the use of coupons or it was in small print. The service and food also was disappointing.
The burgers made us sick, but the ice cream products though are fabulous...
Was good until a street person walked in stole and the worker watched him walk out
They make a very good and neat effort on your food here. Very good team.
they chased a customer down because he got an extra dipping sauce then told the person who was with us that they did all the orders and had no excuse why he didn't get his, he was sitting there with order number in hand but no order. That might be why there were no other customers in the place. The locals must stay away.
Fast and reliable.
Love those banana splits, chocolate milkshakes and $7.00 meal deals... Friendly professional staff serving up a quality meal and desert.
Yummy food
Dairy queen has one of if not the best ice cream ice ever had, and great sundaes.
Went in for food with my girlfriend tonight and was served ice cold fries and overcooked burgers, an amazing combo with some ice cold gravy. The service wasn't terrible, but I don't think I saw a single cook wash their hands between handling the mop or broom and my food. Do not eat here.
Love the chicken basket with gravy...yumm
Great dairy
Good service, but is very busy at certain times of the day.
I didn't get exactly what i order but it was close enough.
Great customer service
Friendly staff
It's a great family place especially for kids
Fast service, amazing cakes, great selection.
Hey, it's Dairy Queen. What can I say? Peanut Buster Parfait. The best!
nice clean restaurant. I see they renovated
Staff is always so friendly! My favorite DQ location to visit in all of Nova Scotia.
Slow unfriendly service
Love there Ice cream
This Dairy Queen is right off the highway 19N. Drive through and head right back in route.
Staff can suck, but when they don't its decent....
This is the only DQ in town now, and with covid preventing their dining area to be open, their drive thru is quite congested and is even blocking traffic sometimes. It's often a long wait just to order, but it's fast enough once you get to do so.
It DQ What do you expect! Good ice cream and burgers
Ok food
It's alright, had better, had worse...
Alan was great help
Fan food not fast food
My husband and I just ate at this location on Island Hwy location and it was awful. We were the only customers in the restaurant at 11:15am today October 7th/18. The burgers were all dried out . It was like they had precooked the burgers before we even ordered. We spent 25.00 there and it was horrible. I will never go back there. It's no wonder McDonald's kicks Days butt. Very bad.
Average fast food fare. Pop was super flat. Would have scored a bit higher is pop wasn't flat.
Strawberry Sundae from Dairy Queen always a refreshing treat on a very hot day. Dairy Queen always has something good on the menu it’s hard for me to choose what I want. Highly recommend. Strawberry Sundae from Dairy Queen always a refreshing treat on a very hot day. Dairy Queen always has something good on the menu it’s hard for me to choose what I want. Highly recommend.
Wonderful Place! Love the Ice Creams and Blizzard! I especially love there Food! Great 7$ Dollar Meals! ☺️ I shall keep coming back! And I'm glad you guys open inside again!
Nobody can seem to get an order right at this location.
Dinner
Delicious very clean and great staff thank you
The staff were very friendly, which was my favourite part of my first and only experience at this Penticton location Diary Queen. Unfortunately the two blizzards I bought were underwhelming. They were about almost 2 inches from the top, and …
Yeah icecream
Just like every other fast food! Okay food, gross bathrooms.
Customer service was good but my order for 2 Royal Blizzards and paid for extra fudge. Got home and there was no fudge at all! Called in and mentioned the situation and was told to bring the ice cream back. Use to be one of my favorite spots.
Food is served hot and fries are crispy. Very good, recommended..
Quick, efficient service. Clean facilities, food is always good, often stop here on the way through town.
Its dairy queen
Excellent dairy meal
THE SERVICE WAS EXEMPLARY. ????✌️???? FOOD. SO DELICIOUS. ????✌️???? ADD MUSIC AND WOW. ????️????????️???????? LITTLE PIECE OF HEAVEN. ????️????????️???? LIGHT AND LOVE♀️????♂️????????????
Fun place to hangout with friends
Flamethrower Will Never Disappoint. If You Like A Little Bit Of Heat With A Fill Patty Then Get This!
Very good
Cheap $0.99 burgers on now!
Cutie up at the till had a nice bum. Was very tempted to eat desert first if y'all know what I'm sayin ;) ;) (i had my blizzard first of course)
Massive poutine with cheese curds. Would eat when drunk. 10/10.
Love there ice cream!
Normally I love dairy queen. Came here two times. Drive through is the slowest I've being in. Long wait, food was great the first time. Second time its like my burger was sitting out for too long, the paddies got dry at the edges, and the cheese was somewhat melted. Like they took old paddies, and microwaved it. Will not visit this location again.
Good
Other
Only ever messed my order up a couple of times but still a good place
same old DQ
Good food, clean restaurant and friendly staff!
Only been there once so far but it was fast and friendly staff
My husband and I took 3 of our grandchildren(6,4,3 in age) in for ice cream and was told we could not all sit together even though we are one family. ????
Small seating great meals affordable
Good chicken strips and fries and ice cream
Ultimate sugar, fat and chemical glory.
Much improved over the last few years
they were very nice considering we were there an hour before close. they let me drink my mccafe coffee and kit kat in there no problem. had the summer berry cheesecake blizzard, highly reccomend it. has full sized mixed berries
Soft ice cream on a hot day.... the best.
Excellent food !
Quick service and pleasant experience
Never be back. Quality is really down and young workers not customer trained
It's Dairy Queen... store clean, service was quick, staff helpful.
I went to order a ice cream blizzard cake for a birthday and they said you need 72 hours for them to get it ready I'm never ordering from there again
On December 20th 2018, during the huge Nanaimo power outage, my son and I stopped at DQ hoping for some dinner. I have to say, these young people running the restaurant that night had their work cut out for them. They ran out of buns, and eventually had to stop people coming in because they ran out of food to cook. The whole time we were there (almost an hour wait for food) these kids showed that not only did they have their poop-in-a-group, (sh*t together), but they kept good spirits and worked together to get everyone fed, and remained calm, and smiley, and professional the whole night. Talk about stress!!! They didn't show it, and being someone who spent many years in food service, I am super impressed. They all deserve kudos!! And raises!! Jayne
Goooood ice cream !
This DQ gives back to the local community a lot. Big Props to this location
Service is inaccurate/slow/found hair in our ice cream!! Staff were very unfreindly,rude to a point.
Who doesn't like Ice Cream Cake.
Good value for money . I live their shakes and blizzards . Burgers are good as well.
Always a treat to go to Dairy Queen! Staff is friendly n polite.
Lobby closes way to early
Adequate fast food joint, my first visit since moving here 6 years ago. It isn't A&W!
The $7 meals are great value. They also have a lot of deals on the app. Service was quick and efficient, seating is adequate. Altogether I was pleased with my experience and will be back again.
Food is always good, service always good. Owners and staff always friendly . That’s the reasons I keep coming back to them.
(Translated) Very good ✌ (Original) Très bon ✌
I requested a personalized cake with a personal image on it. The staff were pleasant and helpful on the phone, great service with email (to assist in sharing the image for the cake) and in person the staff are polite and amazing and equally great service for the drive through. They help many local initiatives in the community and they have a great respect for each other as co workers but great employee support from management protecting their workers from any rude irate individuals. Especially helping to teach and protect the youth that are employed or the stressful times of Covid. We never had any issues ever with our frozen treats or fast food. I rarely have encountered a business that has such quality of products, services and employee spirit. I commend the people working, managing and owning this establishment.
It was clean, the staff knew their specials and the blizzard we ordered was well prepared. All in all it was good.
Extremely happy with this DQ cake maker. There were problems with the image I sent to put on the cake. DQ called me in a timely manner and then came up with a revision for the birthday cake that was better than our initial plan. Thank You!
Great fries. Amazing fast service and of course I'll keep going there
Great icecream cakes chicken strips and burgers :) great price
Old school
Grandchildren just love this place.
So slow service but super polite staff
Good service. Clean
(Translated) Thanks to Blizzard (Original) Dank Blizzards
Awesome service
Burger was dry and tasteless, my son had hair in his fries
I am disappointed with three blizzards I purchased, the staff did not mix the ice cream properly half vanilla ice cream, nor did they turn the blizzards upside down I could of got them free! Nonetheless a waste of hard earned money people need to take pride in their work when in the customer service industry. Perhaps management should pay closer attention to the employees attitudes!
I’m wondering how it’s my fault that they forgot my fries, drink and sundae when I ordered the meal. I was handed a bag and assumed they did their job. My bad. When I called back I was told I could come back and pick it up. Sure, why don’t I just waste my time and gas to come fix your mistake. Or, I could be put in “the book” and get it next time. That really doesn’t help me feed a disappointed child right now. You shouldn’t have to but, check your orders! This place will be keeping my “free” order that I’ve already paid for. Sad customer service!
Loved the spoon doors!
Family favorite..
Ask for a receipt! Went through the drive thru here and was really disappointed with the inaccuracy of my order. They don't provide receipts so you can't complain online.
Good ice cream
Yum
Dairy Queen ice cream is just the best. All I need to say :)
They good
Great service and very clean.
Food has been good, nice change from others in town. The ice cream is also better then the other DQ in town (so soft). Keep up the great work!
I love their burgers. Staff is always friendly.
Clean and friendly. Slightly overpriced. The flamethrower burger is pretty good.
Always good friendly service.
Slow service staff lacks product knowledge but the food is good
Dropped by for their 2 for 5 deal and it never disappoints. Good eats and quick service from this location. ????
It's Dairy Queen need I say more.
Meal type
I like the milkshake
They were extremely slow and for the wait the food wasn't cooked very well. Moolatte drink didn't even come right. Won't return to this specific location for sure.
The ice cream is the best
They don't mix their blizzards completely. Hope you like vanilla ice cream at the bottom
Good food, drive thru service sometimes slow
Really good selection of ice cream and treats
Its very great. But I have 1 issue Where is the waffle sandwitch you used to have why is it discountied
Fast and friendly service ! Covid rules followed. Gave me direction politely. ????
Great food, friendly service, happy environment. Love the menue.
The restaurant is not in a great location which does not allow it to have a drive thru and it is a small place with limited seating. We visited today about 1230 and there was no where to sit down and had to get our food to go instead. The food was ready fast enough but I ordered a number one with no mayo and when we got home it had extra mayo on it so that was a bummer. The chicken strips were good and fries pretty fresh. All in all we will probably go back but not our favorite.
Decent food, yummy ice cream, disgusting washrooms
New person so it was a lottle slow but still good
Always good food
Great service good food.
DQ made my son's bday cake just right. All I did was email a picture to them and they put it on the cake. This was the download
Ordered double cheeseburgers and 2 onions ring and sundae for Natashia.
Food is always great, definitely the friendliest staff around this Town for fast food options. Always will pick DQ over anywhere else.
The last 3 times I have went there. The burgers and fries were “cold” and “soggy” Burgers should be juicy and fries crispy. The drink is the only part I enjoyed. I have to assume this is their standard of quality now. I give this Dairy Queen two thumbs down ????????. Patronize another restaurant. And enjoy your meal.
That fryer is absolutely disgusting my fries were the greasiest I Have ever eaten in my entire life !!!!!
Nice service & place. But my food had old lettuce, no dipping sauce, & the turtles blizzard was only ice cream.
Slowest drive through in the history of drive throughs. Ordered a Reese blizzard. Was the only one in the drive through. After 5 minutes, the blizzard was still not ready. On peeking through the window, there were 3 women there just …
Better than cDonald's
Very slow. Not made well
Poutine hardly had any gravy went back to get more gravy and he charged me 280 unreal
Its DQ! Nuff said! We don't diss the Magical Blizzard Place
Good stuff
Icecream cake destination
When ur hungry good burgers
Great mgr. Great staff. Always nice.
Love Dairy Queen always
Still a classic, for hot food and dessert.
Always have a good experience here!
Not bad at all
The ice cream is good. Decent quick eats for fast food. Not alot of flavour to the meats, but for fast food it's fine. Atmosphere is quiet and chill, the drive through I tend to get the best service from, but I would recommend if you just want a quick bite for cheap or good ice cream.
False advertising, it's not "chill"
The staff at this branch are all friendly, but service is quite slow.
Delivered great food and awesome attitudes towards the costumers
Service verys from location over all its ok
Interesting that neither the person serving me, nor the person in the back making the food, could be even remotely bothered to actually wear their masks properly (both noses completely exposed as they laughed and talked to each other, over my food). I tried to make this complaint in person, but that would require either of the two people I called out to, to actually pay attention to me at all.
Many good experiences here, staff don't become upset if you have a good allergy and happily accomodate. Drive thru can take some time though but the outcome is a consistent ice cream that doesn't instantly melt.
Holy moly I have never been to a worse fast food restaurant. The only 2 times I have been there, they have not given my full order missing things such as fries or a blizzard to go with a meal. I'm never going there again if I could give this place 0 stars I would. Should consider new staff honestly.
Always great drive thru service
Loving the best ice in town.
Decent service if you like your fries under cooked and your chicken strips 2 inches long with sticky sauce already on them fml... Returned another time and still I only wanted the chicken and my lil girl wanted fries too bad for her kept the food on her lap face up and the hot sauce is covered the fries
"Nice just Nice"
I was in today and ordered a grilled chicken salad to go and when I got to my destination and could not return I discovered I had breaded chicken. I am gluten intolerant so it was not appreciated. The sign on the counter said you wanted feed back, so not a real happy customer. The Staff was friendly and nice though....
Best ice cream
Friendly staff. Busy place. Food is good DQ.
Worst experience ever!! Waited over 30 minutes in the drive thru and thought I will just go in and pick it up all young kids working messing up all orders people saying get in line. Ended up leaving bad service!!
Makes a great reward after a 10km walk
DQ speaks for itself????
$7 meal deal with a deluxe cheeseburger, fries, drink, and caramel sunday ????????great deal
Great food and nice and clean
Nice job on the Blizzards!
I have only ever had ice cream here and it is exactly what you would expect from DQ delicious.
Good value if you buy the meal deals. The staff aren't very friendly and although I had already paid and my meal was ready in advance of someone who came in before me, the manageress made me wait. I think this was because the other person was a local and I was from the U.K.
they dont know what a flame thrower is. 2 pieces of letuce, 1 pickle no spicy sauce only ketchup and mayo
This place needs new management or owners as the workers here are absolutely miserable.
The doors were Locked at 9:45. The lights were turned off. An employee actually sent me on a wild goose chase for a second entrance that wasn’t open. Wow.
New to the town had to try good stuff
(Translated) Slow AF (Original) Slow AF
The service is ok at this location thoug it seems the servers are still learning as the treats are not guite up to standard
Great food, & milkshakes are the best.
Very Busy. One Cashier was horrible at understanding my words.
Love my dq smoothies :)
Have been here a few times in the last year and every time, without fail, ice cream is too soft. Be it Blizzard or sundae, it's soup within a matter of minutes. Even in winter. Also, a noted decline in volume of toppings. I think the last …
Great food fast good deals on the app
We really enjoyed the restaurant! Burgers fries and onion rings were excellent, I'll definitely be back!
Dissapointed. came through drive thru at around 3-310pm today. ordered ultimate 1/4 ponder, reg oinion rings and a six piece chicken basket with gravy and a diet pepsi. EVERYTHING was cold. I dont like coming down on fast food workers cause its a tough job...but how did you manage to get EVERYTHING cold...burger was a brick. I love Dairy Queen but man this one bombed today...not even remotely warm...
Nice family meal
Meal type
Always a reliable place to get a good burger
Chicken Burger was awesome breast me cook this perfect not too greasy definitely check it out
Upsetting that they made the $7 up to $8 and took the lettuce and tomato of the burger.
Good food and great staff
Friendly, professional service, great products
This restaurant is the worse and will steal your money. Highly recommend to go somewhere else, if you have any issues they are extremely unprofessional.
I went to this place at 9:00pm and it’s closing time was 10:00pm. First there was no one to take my order and after 10 minutes i saw one guy and when i asked him for ice cream he just said me that restaurant is closed early. This was very bad experience for me becoz if they have some early closing time they should mention it as i came from glacebay to Sydney river for just ice cream and when i reached they tell me that store is closed
Blizzard came completely melted. When I complained, they looked at me like I was the stupidest person in the world and said that they won't give me a refund and that nobody does that. All of the other DQs will give you a refund. Go to the downtown one. AVOID THIS ONE.
Reasonably quick, priced and hot. I rarely have any issues with the service here.
Good service, quick access off highway.
Good food, reasonable prices. Nothing bad yet nothing overly special. The $6 Meal Deal can't be beat. Especially at the current US/CAN exchange rate.
My favourite restaurant
Absolutely the best customer service I have ever received. Places in St. John's and Mt. Pearl could learn a lot from this place.
Always yummy but pricey
The food was made fresh and they served it to our table. For a fast food restaurant I was surprised at the excellent service. And the price was right.
Just fast food, done well from good people.
Came here to pick up a cake that was pre ordered and my boyfriend walked in to pick it up and he had a medical mask exemption. They refused to give him the cake a girl by the name of "patty tall young blonde" asked what his condition was …
Lunch
Ice cream. Can't beat it
Picked up a Blizzard cake with my mom for my brother's birthday. The cake was ready and accurately decorated. The lighting was a bit dim for my liking but otherwise a pleasant experience.
Staff are amazing and the service is the best
Was recently treated to the most delicious Buster Bars from this location! We had a box of them and each Buster Bar had the perfect amount of fudge and peanuts! Exactly how I recall my first Buster bars! Other Dairy Queens can definitely use a reminder of how these ice cream treats are supposed to be made!
I went through drive thru I waiting for my food for almost 30 mins. I have been there before and it was the same wait forever. Will not return to this DQ . Positive the burger was good once I got it ????
Renovation looks good but staff has gone downhill. Food quality has decreased since the Reno as well. Also today I ordered 6 honey bbq chicken strips for my daughter.I wasn't sure if she would like the sauce so i asked if they could do half without sauce (you can order then in 3's as well). They told me no. I pleaded politely and the staff refused still. Thanks for nothing, want us to try new things on the menu I am sure you could have done what I asked and wrang in the flavored ones and asked the cook to set 3 aside. We have all worked in the industry and it wasn't a tough request. Also my burger with easy sauce was clearly ignored as well. Take from the review what you will. But we will be going elsewhere for awhile.
Great place to get a cold treat with lots of options to choose from.
Great food friendly people
It's DQ.
I love it here and it's my favorite fast food place. Unlike most joints the food was delivered right to my table by a staff member when it was ready. The fries were crisp and hot, the burger was a juicy flamethrower that was cooked to perfection, and the pop is serve yourself with free refills. I get my daughters favorite Skor Blizzard cake here on her Birthaday, and ice cream treats on a hot summer day. The young staff is friendly and everybody seems to know their jobs and dont have the same blank, deer caught in headlights look of most other chain restaurants. You may pay a little more than other fast food restaurants, but the quality is worth the extra money and I dont think they've ever frigged up an order ( that I can recall) just a great place for a yummy treat, and a break from the wife's so called "cooking"
Well for some reason they don’t update the hours, google says they close at ten I drive out at 9:05pm and their closed, usually when I’m there it’s about a 30 minute wait to get anything through the drive thru. Update your hours on google so this doesn’t happen to others
Ask for the crazy old man cake!
It’s good for ice cream
Ice cream yummy. What more can I say.
I always have loved the food @ DQz but this store needs to watch out for the non g tunes they play, was shocked to hear the F-bomb dropped in the rap tunes at noon.
There do be a lot of cars doe
All restaurant is close for dine inn restaurant but take out and one washroom open in all restaurant.why mountain road dairy queen close washroom and can't understand customers emergency problems.cant respect our request and being rude and never opens washroom.some other restaurant has washroom opens and some has close but opens on your request
They advertised two new fall flavors and they sold out so now they give the cheap version of them...
Friendly efficient staff and the food is great!
Good food, great ice cream treats.
Fast convient service. Very helpful
It was good food
Fries were cold and just gross. Burger was cold and gross. And that was only 2 minutes after getting it to the car. Would not recommend this DQ location.
The best fast-ish food in fort
Immature staff, very unprofessional, loud music, getting orders mixed up. Not very clean tables dirty.
Friendly staff...never had a problem here
What Happened to this place? It was never this bad! People can't wait in the drive thru for 40mins. Everyone who was in the drive thru left! there goes 7 customers and cooked food to go to waste.
Quick fast, did I say tasty ?
Absolute trash. Only giving1 star because it wouldn't let me do 0. 3 orders in a row missing food and both workers and management call myself and my wife liars. Will not fix or own up a simple mistake. Ridiculous. Do not go here. Do not support a business where the customer is always the liar?
Slow service, Employees were to busy talking amongst themselves to even notice I was there
Need more staff
Yummy
Take out
They messed up my order. No fries in my combo.
This Dairy Queen without fail every single time has the slowest service and I also work for Dairy Queen and there is no reason for it. My order is often wrong or absolutely cold and just not how it should be made. They get blizzard recipes wrong quite often as well. They need new management/owners.
Good quick drive thru service. Make beautiful birthday cakes ????. Last minute cakes too.
It was sorta good, I mean the blizzard was good, the rest was horrible, the floor was disgusting, using that as one of the examples.a
Quick service, polite. Good value versus competitors.
Great food but pricey
No smiles, slow service, cheese not melted. Would not recommend
Love there ice cream
Ask them for Brett's Salad it's the best thing they've got.
Usually delish. This location, not much.
I ordered a cake last minute from this location. They were the only ones willing to do a cake for the next day and I called in the evening. The person on the phone was very friendly and the cake turned out great. I wasn't sure what they were able to do because my daughter was set on having a ballerina on the cake but truly delivered. I would highly recommend them for the birthday cakes :)
Love DQ and this one is fast and the staff is super friendly.
It's your typical DQ. Great treats.
Super slow employee's.
Try to be friendly to your customers if it isn't too much to ask.
It was very good
One of the best food service in the town newly opened drive thru service is very fast … and dine in has a good space…
The young students try their best. Very friendly.
Service and ice cream is excellent as expected. The potato skins were lacking.....2 (only 1 and a half really) for $3.99 is really not worth it. The side salad however would have been worth the $2.49 if it wasn't a few days past its prime.
Great blizzards. Just like the DQ at home.
Good food. Speedy service :) Order taker was great and accurate. However, the server at the window could smile more? Lol She looked scared or something.
(Translated) Lost olegs (Original) Потерял олегов
we finally ordered after 10-15 minutes at the drive thru, and we got to the window, they were just standing their bullshiting and ticking each other, they took my moms money but didnt even Make the ice cream we ordered yet, and then told us they were out.... Well why take my moms money and make us wait for so long just to be told it was out, they Could of easily looked and then we could've re ordered...No adults around, just a bunch of teenagers fooling around Unacceptable
Very good, great coupon specials quick service
Great cones decent food, the wait times can be kinda a pain sometimes.
My wife just brought home supper from our local Dairy Queen. She ordered a plain bacon cheeseburger, fries and drink for herself. A 1/3 lb plain cheeseburger with bacon, fries and drink for me. Both burgers were totally plain. Hers was just the meat patty and bun and mine was the 2 meat patties and bun. And they didn’t even give full orders of fries. All this for the not so low price of $24.13 and no receipts! NOT HAPPY AT ALL!
Good for when got Munchies...
The worst service ever. Waited 10 min at the drive through window and they gave me melted blizzard didn't do the upside down test because it was melted as f and they said it's normal because of the ingredients ????????and these workers want more money.. what a shame
Been there a couple of times and the ice cream in cones taste a little off
The food is great!
Recently renovated and looks good. Staff seems on top of things and the manager really makes sure everyone is satisfied. Turkey BLT sandwich is good :)
Friendly service
Other
Always great
This is my favourite Dairy Queen in the lower mainland. They have a wonderful lower seating area with booths and couches.
Super friendly and efficient staff, food is always correct and hot.
Food good,,very slow getting the order today
Service is great. The Peanut Buster Parfait is great. The 7-Up is great. The only thing wrong is no automatic door for disabled guests.
The sarcasm on this employee as she poorly packed the food for my husband was on point. Thank you.
Slow service and higher prices than other DQs
Good food minus 1 star for no napkins.
Ok for the money...but still cheap quality food. You get what you paid for. All fast food is the same
I came for the ice cream!! It is what you would expect from a standard Dairy Queen; fast food place. Polite, friendly staff, clean, decent food. Overly pleasant experience, would recommend .
Food was good and staff was nice. The store needs more lighting inside it seamed dark at the counter. But I enjoyed the glass sitting area at the front of the store
In a hurry grabbed a bargain Burger and a pop, Burger was surprisingly good. I was impressed.
Well this store does not honor there own menu on there own site not the app and when I phoned to complaine the store manager himself told me on the phone if I dont like it to never come back. Now that is the way they do business in this city and beg us as customer to support there restaurants. I had to give them 1 star to be able to write this but I have to say I give this restaurant 0 stars as the service is not very good at all.
Classic Dairy Queen, and they have a drive through that takes forever. But it is ice cream so people will wait.
$1.30 for sprinkles in a cup after paying $10 for two vanilla ice cream with a stale cone is foolish, i can get better icecream at irving for $3
Good food, just like any other DQ, but the service was incredibly slow.
Blizzards and summer pretty much go together like sun and light.
Gravy was cold. Over all just not expressed with the food
Was amazing, food was great, and service was so so so good. They were nice and honest
Blizzards. Ice cream cakes. Dilly Bars. Need i say more? Yummy. That's one more word.
Quick service very welcoming
Good food but a little expensive. Lines are usually pretty long/slow as well
Deadly food would reccomend and will be back
Delicious Ice cream. Blizzards, sundaes, dilly bars, it's all amazing.
Good fast service also has a drive thru
Always good food,best gravy,still have honey mustard sauce, fast service .Love my ice cream DQ Style
Good food
Quick and delicious. Always a great pitstop.
I was standing in line for what seemed like a eternity the guy in front of me was a little upset about the wait time to I mean when you are going to serve the drive thru than the customers standing in front of you then there's something wrong with the picture. ..other than paying $5.65 for a strawberry sundae the best way to describe my experience with this establishment is the washrooms were the cleanest of all the public washrooms I have used and I use a lot of them because I do alotta walking around and constantly asking for the key to use the washrooms. ..
Good prices and service and food
Typical DQ store, service was decent.
Tasty burgers, blizzards are the bomb but some vegan options would help
Had the double steak burger. Delicious.
Quick service. Hit and miss with fries. Sometimes soggy.
Lobby is not open yet, but they were as fast as they could be at the drive thru.
Longest wait in the drive thru of my life. I ended up having to turn off my truck. ~20minutes for two small blizzards and was not offered an apology for the wait or even a “have a nice day”” from the worker. It wasn’t even busy...
Ice cream like no other!
Love the icecream
Love the burgers here
Always great service
Needs new take out mic system.
Great deals
Icecream order was very expensive and not made properly. Had to send it back
The east indian drive through guys are awesome at their job! A+ service for me and my dogs today. Thank u!
Great service
Always great quality service, and and much needed smile no matter when you go, you are who dosnt love ice cream?????
Huge line up , workers looked overwhelmed and at time confused. Everybody has to get used to the dinner rush again.
Closes too early, drive-thru is way to slow 45 min to 90 min wait . inside closed.... should at least be allowed a few people at a time.....
Good ice cream bad prices. Otherwise, it's a Dairy Queen.
It's not as good as before. Been getting burned chicken in the baskets and last wraps I got only had half the amount of chicken in them for the same price.
Super slow drive thru be prepared for a long wait
Best chicken!
Best bang for your fast food buck.
Good stuff, fast service. I was surprised with no amount of oil in fries and chicken sticks.
It's a good drag queen the drive-thru is always a little longer cuz it's always so busy
I would give 5 stars because their food is really good but I dont like cheese on burgers and every single time I order a burger no cheese and it says it on the register when the cashier puts the order through the kitchen staff must not read it because EVERY time it comes with cheese.
Staff was very unfriendly to begin with, took our meals to go. Waited 20 minutes to receive rock hard chicken strips that were cold in the Center and felt like they were microwaved.
Good food
Ice cream always seems like it's melted before it gets to you and service is always slow
Drive thru speaker is terrible
Love my DQ cone
Ice cream is usually good. Staff is quick to get your food. The burgers though are pathetic. Unless desperate to eat then maybe get it but burgers are bad. Really bad. I've added a picture of "the ultimate burger" I'll say there is nothing ultimate about this burger. Take this reviews to improve!
Scammers, bullshit! Servis was bad and and got scammed on the blizzard deal buy 1 get the second for 99c and they new it was going on... I said something and was still charged!! And wouldn't give even a voucher for a return treat!
Came in to get a blizzard with my Birthday coupon and they served me a mini so took it up and they brought me a totally different blizzard. All I wanted was a Triple Truffle blizzard, and they couldn't even do that.
Mmmm. Best onion rings! Yum
Good place for an ice cream BIRTHDAY cake
Good at making Blizzards, but the wait in the drive thru is way too long. Waited 20+ minutes with two cars ahead of us.
I ordered chicken strips because I saw an add on TV. They were not very good. They were hard and surely refried a few times.
Meal type
Nice place
I am not one to complain about service I understand when it gets busy at work. But! This was the absolute Worst experience in a restaurant ever! Such rude customer service. We Stood there waiting for 20 or more minutes not one customer in …
I was disappointed today. Waiting for the food wasn't the problem, getting soft old fries after waiting so long was.
Went at about 3:45 pm with only 1 customer in front of us at drive through and no one behind us in line. I had the 6-piece chicken strips with fries. Sweet and sour sauce was worst …
It's a hit and miss with the service. They need more adults scheduled with the teenagers. I think the teenagers turn the music up inside in the evening and then you can't hear yourself talk. When it's not full of teenagers tho the service is great.
Always good food
EVERY SINGLE TIME my family and I go there the Blizzards are disgusting they come out watery and runny. How is this okay??? Such a bad store. ????????????????
The food is good; however, it is not the best for the price you pay for it.
Bought a group over 25 during a lunch rush they were very acomidating and fast with service i was genuinely impressed
Good burger's
Awful service bought chicken burger wasnt fully cooked they wouldnt make new one
Great service and friendly staff. Food is good too.
Mmmmmmmm ice creammmmmm
Expensive
Open until 10, loves to give pupcups, collect points and always deals on the app. We actually had a bad experience once and they tracked us down and gave us a free meal. My wallet doesn't like them but I do.
Not trying to spread hate or anything but it was really bad even for such a high price. We got two ice cream cones dipped in butterscotch and it was so disappointing we had to toss the butterscotch.
Mmmmm 1/2lb flamethrower.... need I say more?
LOOOVE the BLIZZARDS!!!
Delicious good and courteous staff
Love their strawberry cheesecake blizzard .
Great ice creams
Yestreday, i ordered a poutine and i got this after waiting for 15 minutes on the curb side. Can someone explain this? I used to buy food from dq almost every time. This is one of my worst experience with DQ!
Handy location though parking can get limited at times because of adjacent retail. Service is usually good. Has a drive-thru.
Cheap food
I love there banana splits
Good food
I was surprised by the meal at DQ! Was excellent and very price valued!
I lije icecream. Usually kinda busy
After 3 hot food visits here it is. Chicken strips were good. Fries were okay. Gravy wasn't good. Potato skins were absolutely nasty. Burgers were an insult to burgers, so dry. Obviously the ice cream is the draw. Drive-thru is very poorly designed. An insanely ridiculous design presents itself upon departure. A narrow and a sorta blind 90 degree turn with a ~4ft drop leads into the mall's entry laneway if you jump the curb (personally witnessed 2 hung-up cars there) then you have to dodge a massive service pole that shouldn't be there. I'll try to add a picture of this marvel of engineering next time.
After several visits it seems this DQ has gone down hill. Before we would receive excellent product, but now most visits have us wanting more toppings on our sundaes and Blizzards.
I eat little babies ice cream
I usually come here for my blizzards as a treat for myself. I always ask for "extra stuff". This time after ordering a strawberry cheesecake with extra pieces I was extremely disappointed to literally find FOUR!!! CHEESECAKE PIECES!!! What a scam. I cannot believe this. I am extremely dissatisfied with the service here.
That fryer definitely had been cleaned on my visit to dairy queen the fries were clean and crisp thanks dairy queen for providing me and my 5 children meals
Fastest at drivethru.unlike the other.places
Good, fast service. Chicken strips were not the freshest.
Foods great, long wait times during peak hours
Allways a good blizzard
Outside not so clean, inside was fine.
Mmmmm. Ice cream. Service — bad.
Had the number 4 - Mushroom Swiss....very good! Highly recommend
Most times they don't add enough into the blizzards. Not this location.
When I was a kid, Dairy Queen was the best and still is!!
Hmmmm best ice cream around
Friendly staff that makes you feel welcomed, and the food is always hot.
It was good fast good and great dessert
goo d
Fresh food, good service
Food was just like any other Dairy Queen I've been to. The washrooms are labeled unisex. Finally! A place we're us unisexuals can wash up, away from the prying eyes of the "Normies".
Always enjoy the cones and blizzards. Kids favorite .
The new summer berry blizzard is fresh fruit and is really a great treat!
Still close...
Good when eating in ! Does not travel well.
Dairy Queen is a great fast good restaurant, but the food is lack luster. This particular location excels at customer service too.
Really good ice cream but always packed. They could use a second location downtown.
Great staff and service , would definitely visit again.
Always pretty good
Quick Service, reasonable prices. Food is to be expected for a "fast food" restaurant.
????????
Got a 7$ meal deal with a caramel sundae. Got home and took off the lid to the ice cream and there was black hair in it WITH a chewed finger nail. Upon coming through the drive thru previous to purchasing, I noticed none of the employees had hair nets or gloves. The worker Ana had been the one who had her hair in my food as my driver and I both noticed her throwing her hair around with her hands alot causing hair to fall onto other surfaces. Upon asking if next time I came through to that location, if the employees would be wearing hair nets I was met with sassy attitude by the same cashier and she hung up on me.
the ice cream is expensive
The food and ice cream is great
Came in about 9:30pm with my girlfriend. Girl there didn't greet us or even say a word at all, just stared at us. My girlfriend then asked her if she was ready and she just slowly blinked and nodded. Only asked if my girlfriend wanted a lid …
Great icecream and good service.
I love to drive through or stop in for my old favourite treat: a pop and a ice cream cone.
This is probably the best burger restaurant in Port Hawkesbury. The ice cream is great too. The slushies aren't anything to write home about, though (or on Google reviews.)
Accurate order, quick service
I scream for ice cream
The food and service is good.
Good service and good
Love the new Oreo cheese cake
Love the ice cream and food is ok :) but staff isnt the best. They always seem grumpy and annoyed. I went there not too long ago and ordered a stay in meal and as we sat down they told us we had to leave because they had to go somewhere... no signs or anything... was very rude.
How hard is it to really just take a moment and update your website to let people know your location is currently closed for total renovations? Drove over from Chatham side because they site showed it open, but that simply wasn't the case.
Was really good. A bit overpriced for the quality of the food but I mean hey. Just how it is these days. Overall though one of the better and faster places to get your food in moncton.
Great ice cream cones and burgers
The staff were very friendly today and patient with a very angry customer!
Your food is quick and fast. Your food is great. But Next time put salt on fries (Why are you people putting salt on the table?) Why? TELL ME?
Staff was very friendly!
Strawberry cheesecake blizzard Awesome
Six-piece chicken strips combo is pure comfort food.
fast friendly service very clean place
Went for an Oreo milkshake
30 mins or more to get food for a family. And orders were wrong.
Love the food! Clean and inviting!
Great Onion Rings! Yummy Burger! Tasty Sundae! Fantastic Coffee Crisp Blizzard!
Service was slow on last visit.
The best DQ in medicine Hat. Food always hot and not dried out like other locations.
Excellent and fast service
Best and Only Blizzards on the planet !
Service is not good would not recommend I will just get ice cream from the grocery store from now on
Fast service, can be busy at times, good quality, very clean
We came here for a little dessert when staying in Fort Frances. It was packed. DQ is the place to be for fast food in the area. I got a cinnamon cookie dough blizzard. I've never seen a flavor like it in the US. All of the cookie dough is always chocolate chip and I don't like chocolate. I was excited for this alternative. It was delicious! It was very cinnamony. Everyone tried nice and liked it the best over the Turtle and the Reese's. It was a little different than US Dairy Queens, but overall, you know what to expect.
First they got our orders all wrong. When we finally got our 'food', they were both the most disgusting hamburgers we've ever had. They made McDonalds look like gourmet food. Ugh...
For the price we paid, this meal was awful! The buns for the burgers were dry and there was way too much sauce. The wrap was also dry. Also, part of our order was forgotten.
Ordered 4 meals, 2 came with moldy buns, 2 with stale buns. Didn't have time to turn around and go back. Not impressed.
The long waits at the drive thru are a effing joke. Seriously why can't you just open your lobby for take out only this is so unfair that customers including me have to wait for a long time in the drive thru. So disappointed big time
Great food the hot eats is so yummy ???? And the cold ❄️ can't be beat
Dairy Queen is one of those places that never disappointed me. The cotton candy Blizzard is pretty much heaven. One thing I usually don't hear about is their burgers. It doesn't feel or taste like fast food! The burgers really feel like something you would get from a sports restaurant, the beef patties are nice and thick, the texture is just right. It's also good to mention the fries that are usually perfect! I find fast food fries usually have an after taste, whether it's the seasoning or oil they're cooked in. But DQ's fries are on point and taste like fries potatoes should taste like. This specific location is usually really clean.
I had a blizzard there yesterday. It was kind of sad, but it's still ice cream and it was also kind of still delicious so four stars for you
Yummy and greasy
A bit scampi on the cheesecake pieces in my blizzard, I had 3 ???? and I had to pay the extra dollar for them!
Burgers are so yummy
Good customer service, but the store was very outdated and the bathrooms were dirty /gross
5 Stars for this team!!! I never write reviews however, I thought it was well worth takin the time and give the Country Club DQ team a shout out for their hard work. In the middle of a heat wave this place was packed! I witnessed the young staff all working so well together as a team with positive attitudes. Despite the heat and long line ups the food was great and my order was clearly put together with care. We can all learn from this young team, I was very impressed. I do find this location is often busier but there is clearly a reason for that - it's well run with great staff. Thank you!
They've got your favorite ice cream treat and fast food
Haven't had a DQ burger in quite a while. Have to go more often. Great double burger and the fries are good without any catsup or anything
Probably the fastest service I ever got.
Every table was a mess and we had to clean it off ourself. There were only 2 guys working the front and preparing icecream for drivethru and indoor customers and the rest of the staff were messing around in the kitchen. Very poor managment
Amazing service, food was made fresh. Best DQ around.
Meal type
Ice cream and food is really good ????
Best Milkshakes kinda pricy but you get what you pay for, quality comfort food and kids happy ????.
no dine in available, long line up at drive through, one lane only, food is good, ice cream treats are thee best, worth the wait, but difficult to get into a place in lineup without blocking traffic,
Meal type
Only been there once so far but it was fast and friendly staff
Went in on a Saturday afternoon, 25 minutes later still no food, a surly manager who had lost control of the restaurant, numerous guests begging for their good and a mess on both sides of the counter. Not worth the time. Manager also informed me that its Dairy Queen, not fast food. I should have realized that when the maitre’d sat us and took our coats, my bad.
Good service
Purchased my son and ice cream cake for graduating. They really did a nice design on the cake and the cake was delicious. Great service
Two stars only because they need a new intercom can't understand.
Dairy Queen at Country Club is the best location! The service is always outstanding, staff is super friendly and the blizzards are scrumptious. I just discovered the jumbo blizzard and OMG...delicious for ice cream lovers like me! Keep up the great work!! There is a DQ much closer to me at the North end and it's the absolute WORST Dairy Queen I've ever been to. I even went back multiple times thinking staff was just having a bad day or something. Nope...they sucked every single time.
Yumm anytime is a goodntime for DQ ice cream. And some might say I'm crazy but I really do enjoy the burgers and fries here.
Friendly staff and fast orders
Friendly fast
I never went inside but our order was great. We will return when in that area again
Excellent ice cream
If you like Dairy Queen you should come here. It is a good one.
Friendly staff. Went through drive through and the person at the window lit up my day with her smile... Probably helped to get a cone of ice cream quickly. This place is also kept clean. Never had any issues
If there was any other ice cream shop around, it would close this place. Service and wait times are seriously poor
Great place to cool down on a hot day, AC was turned way up! Nice outdoor seating area, but its a little noisey being right next to a busy intersection. Staff were very friendly!
Good Dairy Queen, had to wait a while to be acknowledged by staff but overall a good experience.
They got eats and ice cream...
Fast friendly service..food always good and I ve never experienced any mistakes with my orders
Good tasting ice-cream for good price
The food was really good, only complaint is I asked for onion rings with my meal and instead got fries. Other then that it was pretty good. It will be nice once we can start dining in again and see the renovations.
ordered a orange julius smoothie and it was just juice... was not the best i had from here :( was disappointed, wont order anything orange julius from this one. the one in kelowna they know how it is done :D
Awesome service great food
Dinner
great service and very helpful staff..call the restaurant if ordering cakes don't bother with their online nonsense
Yummy.
Good food a bit on the expensive side though amazing icecream
the queen was not there and i am lactose intolerant so i could not eat the ice cream powder but i managed to drink my whole soda cup full of gravy haha tasted like goo slime very scrumptious but once again no queen
I love thier ice cream, foods not too bad. Always quick and helpfull anx great with the kids. Fave place for a treat and ice cream cake! Easy to order in advance and even have your own design put on the cakes! How cool is that!
Great service. Always fresh and fast service.
Poor service, waited for ages and noone addressed me
Food was good but they are getting really cheap on the tiny bit of rings that you get in a "basket". Not many at all.
Good family place to eat
The ice cream was cool! ????
Always a family favourite
Very clean place and the staff are very friendly.
Love there icecream cakes good service
Friendly Ann accurate drive through service
Love it. Very clean
3 in 1 business seems very clean and sanitary all 3.
Really great customer service today nice lady behind the counter
Great service very fast
It was a blizzard for about two inches, then it was just soft serve
The drive thru moves at a sweet pace at this DQ. Very impressive to see how fast the line moves.
My kids love Dairy Queen. They go often with their Grandpa. They say the food is consistently good. Their Grandpa loves the Blizzards. Dairy Queen is a place where they have lots of memories together. Today they showed me the parking spot where "Grandpa always parks". Clean restaurants with great food. Recommend.
My wife and I dropped in for a burger to go. She does not like any sauces on her burger and so ordered. The young man taking the order was extremely polite. He read the order back, all good. When he was bagging the order he even went the extra step asking the cook to confirm no sauces...the cook did not tell the truth. I enjoyed my burger...she did not, thus the three stars.
Had a bad experience here once, but I've since enjoyed great service and well priced food for what it is.
Yummy
They are still flipping your Blizzard upside down before giving it to you. And it still gets me every time.
Very poor service
Blizzards they can't be beat
Love their peanut buster parfaits
My grandchildren love going to dairy queen for ice cream
Very clean, professional, young workers but very mature
Good and fast service
Out of all the Nanaimo locations this one is my favorite. Clean and safe.
Very, very friendly staff, was nice to eat here.
I love their $7 meals...a bacon cheeseburger OR 4 chicken fingers (best I've had), with fries, drink and a sundae.
One of few fast food places in the area
Ice cream is good and good food
my dad....rest his soul....took me here as a kid and as an adult for burgers and banana splits...he would always have a dipped cone....the best
Quick service, The food was fresh and hot.
Try a blizzard with Oreo and Skor together. The new grilled chicken salad is amazing. Nice to see a wider selection of food items.
Very good place for us city dwellers to see the real rural world....and this year honey....omg....I'll never get tired of their produce.
Yup it's your basic dairy Queen
Good food
This ice cream is expensive af
Hot eats, cool treats!
Good clean place and fast service. Never been there when there has been a queue. Standard food and no complaints. Always love the ice cream with canned strawberries in syrup. Good service. Easy parking. Standard Dairy Queen.
Great food and cold drinks smoothies are good.
Service
Good food good people good time nice man! ????????????????????????
Only year round cone shop and for this are over priced for the true value.
Staff is friendly and food is good.
Food was just ok.
Nice clean place
Wasn't busy when I went in. Had to wait a little bit and was brought my food to table. Clean. Friendly staff.
Went thru the drive thru. Waited 40mins. When I get to the window they say their debit machine doesn't work and that I need to pay cash. I tell them I only have debit. Girl at the window tells need I need to pay the bill in cash again. I tell her that I only have debit and that nobody told me when I ordered that their debit machine wasn't working and I didn't appreciate waiting 40mins not to get my order. She got offended that I wasn't paying the for the order. Like I was supposed to be psychic and know their debit machine wasn't working. No apology whatsoever. Worst managed DQ in North Bay!
Their food is good. Expensive, service is kinda bad, always get my order wrong charged me extra for something I didn't get.
Just went to this Dairy Queen a moment ago. We had gone to Dairy Queen in Dieppe I’d say an hour before. I had ordered the pretzels and a blizzard. We got to the window, payed and received my girlfriend’s blizzard and drink. The bag was in the front at my feet and as soon as she saw the old bag, she asked us 3 times if we had already gotten the pretzels. We said no. Each time. She asked us to show the bag, so we did. There was clearly only the remains of my old meal. We were asked to pull up ahead and had to wait longer than other people who ordered after us to finally get the pretzels we payed for.
Kitimat has to have the slowest DQ franchise.
Typical diary queen.
I am apart of the small minority that fanboys for DQ.. If I order, and pay $9 for a 'BOX' of fries, I expect that to be a BOX FULL OF FRIES. Selling me a $9 box of fries like a bag of chips, 80% air.
Great experience, staff was courteous and fast
I got order 69 and my food was dabbed on. 10/10 Would eat again.
Great for dessert especially for the blue raspberry freeze
Amazing pulled pork
Food ia always hot when u get it ,great staff
One of my favourite places to go. Plenty of great choices on the menu.
So yummy,great selection of treats.
Good DQ.
Great service. Great quality food...and they never get my order wrong like the Big M up the road.
Great blizzards! Good food and friendly staff. Service can sometimes be slow. Only downfall!
Terrible experience today. Pop tasted so watered down, very small portion of fries, and chicken strips were the size of my palm, all for almost $15. ????♀️ Over priced for what you get.
If they are going to force me to wear a mask, they are not going to get my business. Only a well fitted N95 mask with a respirator (worn for a very short period of time) would give any degree of protection. I am not prepared to wear one of those.
Nice environment I go there often as it is close to the gym I go to. Food is as usual Dairy Queen. Staff are friendly and they bring your food to you.
Quick service, nice servers. Very affordable and the ice cream is amazing. Ive never gotten the wrong order here.
Take out
Great experience. Birthday cake was great and decorated as we asked
Good stuff, good burgers
I'm honestly shocked at how tiny the portions are compared to the cost. The burger was tiny, the fries were half of what you'd get at BK/McDonald's and I spent $17 for the meal plus a medium blizzard. I feel like I just got robbed. Not to mention they got my order wrong. Won't be going back there for meals.
Cold ice cream on a warm day, tell me that ain't heaven.
Great service, Yummy food
The drive thru guy was very friendly but they royally screwed up our order and then over charged us for it. I haven't gone here in years for the same reason. I guess you could say they are consistent.
Don't use the drive thru, and you'll be fine. For over 20 years, the drive thru at tbis particular location is the slowest I've seen. I can ditch my carmates, go in and n, order, eat, and usually be finished before the car gets their order. Other than that, it's a typical DQ. Clean, good counter service, acceptable food.
Great place to eat! I got the banana split!. And a burger. My taste buds melted
Awesome food prices and staff well kept
Dine in
You can get dairy-free dilly bars now. They are vegan-friendly. Now we just need them to make the blizzards with dairy-free and we are golden.
Dq is the best place to go to Mmmm
Excellent location - clean, fast and courteous service. Well done!
Fabulous and Quick Service!! ????????
Meh
Dairy Queen Digby is number one! we live in Yarmouth and our dairy Queen is not very good(burgers microwaved so hot the pickles burn your mouth). We have sometimes even drove to digby for Dairy Queen there. There is an older gentleman that always seems to be there. He is the most friendly nice person ever he treats you like everybody means a lot to their business. we went the other night and it was super busy and they were ready to close they treated us welcoming there were seven of us and they even delivered our food to the table and made sure everything was satisfactory everything was fresh hot and delicious. Fast food places could learn a lot from here. Great Job to everyone that works at this dairy Queen!!!! Never disappointed ????
Very clean and taking covid very seriously. Always great and consistent quality of food. Love the treats and will always come back for a good time!
Great ice cream
Love the milkshakes and the food is ok
Love the sundes
I love icecream
Probably the best burgers in town...
One of my faves. Love their sundaes!
It's ice cream... so you can almost never go wrong. However, some of the staff are a little slackers. Ice creams tend to lean, ect, I could go on..
Nice service and ice cream and clean washrooms. Keeping covid protocols in place I felt very welcome and valued.
My boys absolute fav spot for a quick treat and the kids who work the window here are wonderful!! Always polite and kind !
It's not fast food it's fan food. It's dairy queen can it ever be bad! Lol girls were friendly and at the time I had a craven on for dairy queen!
Sometimes they give you ketchup when you didn't get fries. Bit of a waste.
Love there ice cream so smooth and delicious of course, friendly people, nice and clean.
I always come back for more
Pretty good
Inside service was terrible
Fast and friendly service. Goes without saying that they have the best frozen treats for a hot summers day.
Good food and desserts
Tried their double cheese burger for the 1st time and enjoyed the meal
I ordered the # 2 combo about 30 mins ago and got a coffee instead of a cold drink. This is by far the WORST coffee that I have ever had! It tastes like oily grease plus I asked for 2 cream and I has maybe a touch of it. It is a small coffee so can’t miss the cream usually. Then the burger was greasy as well and hardly had anything on it, which it should as it was a loaded one! The fry container was MAYBE 1/2 full and were cold and a lot of crunchy hard fries! Won’t be going there again. Haven’t gone for over a year and now I remember why!!
Please renovate this place! just from far looks like dirt was dropped on the entire dome! Atleast hire a pressure washing company.. inside looks out dated and staff are slow and rude with customers. Every time I gave them chance and they disappointed me! 2 stars just for franchise quality of creamery!!
I've bought plenty of birthday cakes here. Digby Dairy Queen has good food and is a great place to eat in the summer and is located close to the local public swimming pool.
I don't normally do this kind of thing but we ordered a strawberry cheesecake Blizzard with extra cheesecake bits, and a brownie dough Blizzard and we got some sort of weird concoction of brownie, Rolo, Oreo, strawberry cheesecake, and peanut butter Blizzard and a Rolo Blizzard. I don't know what happened, maybe the system glitched, but we ended up with something that looks and tastes like a child's potion that they made in the kitchen when their parents weren't looking.
It’s a pretty good place staff is nice long wait sometimes normally fast
Yummy but getting expensive
Been going here for many years, used to have a 5 star rating on this but now I need to downgrade it to 1 star. This place has gotten pretty cruddy since they got a new owner and renovated . Service has been bad or slow and food and treats are being made badly. I remember when dq used to have quality standards...Every time I am in there now there is sketchy drug addicts coming in and out too and I really wish they would clean the door handles because they are getting really sticky these days . I miss the old retro dq!
Service
Excellent service and fast
Always great
Lunch
*Update* Thank you very much for the great customer service and yummy food!
Burgers and desserts to die for
Excellent DQ store.
Every time we have checked the hours and headed out, they have been closed. It says on here that they are open until 10:30 but they have been closed at 9:00 both times. Very frustrating. Updated hours of operation would be helpful.
Ordered the Reese's royal Blizzard and there was no peanut butter in it as it said there was until you reached the bottom and had to eat half an inch of frozen peanut butter
Drive thru only
the gravy you guys supplied taste horrible and the frys are greasy, your ice tea taste so water-downed, it feels like i just ordered something from the chum bucket This experience discouraged me to use door-dash.
First time trying the grill! Very tasty chicken burger and the onion rings were super yummy!
Can a dilly bar dissapoint? Hell no. They gotta make that crispy chocolate coating into its own chocolate bar already.
Cherry cheese cake lol all i can say.
Fast and friendly! Food was hot or cold depending on what you had of course. There meal deals are great.
The chocolate raspberry blizzard was fantastic, now the chocolate strawberry one has taken over.
Take out
Sometimes this location doesn't have as cold icecream as it should.
I just went there for lunch. I ordered a mushroom swiss melt meal with onion rings and a Pepsi. What I got was a mushroom swiss melt WITH NO MUSHROOMS. it's literally in the name. They also gave me fries instead of onion rings. Come on. Get your sh together.
Food was hot and fresh
Good to gave decent fast food, and especially good ice cream! Pricing is competitive, with value meals
Very fast and courteous service !! Ordered a birthday cake and it was ready that day for pickup .. also ordered a couple of cheeseburgers and they were wonderful. Great spot
DQ flamethrower burger is very excellent
Excellent service and good food. Superb.
Quick service even during a busy lunch, washrooms were clean, food was good. Wishing the burgers were still charbroiled instead of what they are now makes a huge difference. Like the renovations that were recently completed they make it look a lot better! The ice cream cakes are ALWAYS a hit at any birthday party or celebration and I love that I can customize the message on top for free! Would recommend for a quick meal or cake if you need!
Good ice cream and a cool place on a hot day
Burger was reheated pattie and incredibly tasteless
Poor service. Very slow with customers. Waited for 10 minutes. And, outdated technology. Even a vintage TV is there!
Loaded steakhouse burger is awesome.
i like nipples
Very Clean surrounding, and friendly workers
Tasty steakhouse burger
Awesome specialty cake decoration for my son's birthday. Thank you!!!
We ordered two ice cream cones and the order was received and repeated, however, no price was given to us. When asked how much we were told she could not say as she was busy doing something else. No manager was on duty so spoke with the supervisor, which was useless. Calling Manager in the morning.
Not my preference. I have eaten there many times i am not overly impressed. Foods edible .
Fast and Fresh Food Friendly staff . They Following all the protocols of Covid Highly recommend this location ????
Food is good lemonade is pretty bad. Taste the big pp
So I found out today that you can ask for pretty much anything in any other thing so I asked for a hot fudge sundae with extra fudge and cookie crumble bits from the ice cream cakes. Best day ever. I forgot to grab my pretzel sticks before I left and a kind server ran out to give them to me so 10/10 all around
It's DQ. Honestly what else can you say. It's burgers and ice cream and what more do you need. My only complaint is the drive thru. It's an exceptionally long wait and that is because of the time it takes to make the blizzards etc along with the email....but really you're in line for burgers and Blizzard so yeah lol.
Yum
Like it
“I DON’T CARE ” thats what the ‘Senior’ employee of the store said when i have already waited a-lot more than the given time. And screaming in front of my mouth . This is very inappropriate behaviour to the regular customer(not any more).Moreover how can they take more than 20 minutes just to make 2 blizzards.
Not the best DQ in the world but they make great ice cream cakes.
Fast and cheap. The staff are always smiling
Still only takeout while other locations are open.
Surprisingly.... No one in the store was wearing masks or gloves. ????
Excellent hot fudge shake. Great service.
This is the closest one to our house and twice now that I have went with my husband and daughter I have received cold mushroom swiss burgers and this time they were only planning on heating them up in the microwave
I love DQ and the staff are great.
Staff is friendly and helpful. Food is always hot. Desserts are top shelf quality and they have plenty of options. Only slight negative is that Drive-Thru can take a little long if busy, but the order is always right!
Ok, nothing unexpected here
Since the renovations the new staff are really incompetent. I am constantly needing to explain multiple time left what I am trying to order because they don't understand. Food is inconsistent, sometimes the ice cream looks like it's supposed to, sometimes it's half full with barely any toppings. The last time I was in there, there were only 2 people in line it was not busy at all, but there were at least 8 cashiers on ththe floor all standing in th corner chatting instead of working. Despite being in every one of the royal blizzards, they have not had brownie pieces for months, and they staff can never remember whether they do have them or not causing confusion with customers and causing orders to be made incorrectly. When I tried to pay last time it took 5 tries to regain the cashiers attention because she started chatting with the group slacking in the corner and ignoring me. I have consistently had really poorly made ice creams and honestly I don't want to give this place my money anymore.
Food was great but the service could have been better.
Very clean store, and recently renovated as well. The food is good, but the staff aren't always friendly.
My food tasted alright, but the restaurant was not clean and the staff were very ignorant to cleanliness and the kitchen staff were not wearing masks and were talking over the food! Not impressed.
Our go to spot for the , $6.00 combo
Quality seems to go down after 5
How can u not love dairy queen
Love this place
so today I was scrolling through social media and I came across a couple posts of someone ordering a smoothie, and found 2 unknown pills within the drink and it is believed to be ecstasy. it’s been posted all over social media. I don’t think I will be visiting this location again.
I find the Fry's are hardly ever hot and their burgers each time Ive ever went but the Ice Cream Cakes are awesome!!
Great burgers and ice cream!!! Very clean and we'll managed.
Love it, but had to eat standing in the parking lot due to the still isolating policy in place by management. They've actually boarded up the entrance & cut in a walk up "service window" which slows the process considerably. Staff dealt with it (& us) really well though!
The ice cream was cold but the employee wasn't. Friendly service.
no forks when ordering two poutines... like cmon. had to go in and they were sitting on the counter.
So the request is to "tell you what I think about Dairy Queen " ...they serve ice cream... and I REALLY like ice cream. …
One of the few fast food places that reliable make the food right when I custom order burgers. My favourite from here is a bacon cheeseburger with only ketchup, mustard, pickle, cheese and bacon. It's kind of a boring burger but I like it
Delicious!
The owner is fantastic, he sponsors Christmas lunch for the homeless every year.
Make sure you're VERY specific when you order. As advertised everywhere, you can get 2 treats for $5 after 8pm, every day of the week. So I came in after 8pm to get their advertised deal, and asked for 2 small dipped cones (which is advertised as part of the deal). It wasn't until I asked about the total price after handing over my payment that I was told you have to ask for the special price. So reluctantly the cashier said she could give me the deal, and I then had to wait to get a manager to come over and refund the original sale and re-ring it in. They don't give you a receipt, so in a hurry, its very easy to miss if they overcharge you. Not getting a receipt also means you can't give in store feedback because you don't have a code which you must have in order to give feedback. Once you're seated, signs at EVERY table say 'Give us feedback for a free Dilly Bar on your next visit', but again, no receipt, no code, no deal.
$25 for two burger combos & they still get it wrong
Standard fast food, very popular for lunch and busy. $6 for a burger fries pop and sundae seems pretty hard to beat.
The food was o.k. The restaurant is a bit old. Otherwise, the service was very friendly and accommodating.
A typical DQ.
Quick service and kind staff even when it was extremely cold and snowy
Foods is great! Always cleaned up good. Occasionally loud groups of kids
Loves it
If I could give this restaurant zero stars I would. The staff are ignorant, full of attitude, and lack respect for their customers.
Its clean, and I was served quickly every time I visit.
Can't beat the price on their 7 dollar meal deal....and the quality of the meal is supper.
What can I say..... Mmmmm onion rings! Staff always friendly.
Never empty it seems, not a long wait and they actually get my orders right. That's all that I like in a DQ.
Fast friendly service with a smile
The drive through attendant's Perky demeanor didn't compensate for the very slow service. However food was hot and fresh and order was filled properly .
Place was open to the public. Went through the drive through and line up was long.
Best Blizzards made and food is great there
Decent food, a little on the experience side of things but still OK, ice-cream cakes are very expensive usually around 25$ plus and while good I can not say I felt it was worth the price. Their ice-cream is good, there banana splits are very good and their blizzards are decent over all.
This isn’t fast food OR fan food. It would take less time to get a steak at the Keg than it would be to order a poutine from this Dairy Queen.
Good ice cream birthday cake
Was ok
My favorite place
Perfect place for a hot day.
Reasonable
Love it. I have to have it every time I hit the mall up
Ordered a burger. Bun was literally dripping wet and falling apart. Really not appealing at all. This was a return visit AFTER terrible food previously. I will not be returning to this location.
Great food and menu all the time
I thought all ice cream cakes were the same I guess not I bought one from here and it was terrible had no fudge filling just empty and full of crumble
One of the busiest dairy queen resteraunts in Prince Alber
Relied on them for all my birthday cake needs. Haven't been let down yet
Can't get an order right! And no communication when dealing with cake.
Got a free mini blizzard when I downloaded the DQ app :)
Burger tasted but burnt
Wrong blizzard at drive through, by time I was home noticed that side if cup was punctured as well
Prices have gotten way to high for blizzards and the rest of their ice milk food.
New dreamsicle sundae is amazing!
Slowest drive thru ever!
Got back to my hotel food was cold. Not to mention the staff gave me my Blizzard in my work vehicle with no lid. Was I suppose to eat that before I got to my meal? Then I asked for a lid for the blizzard and they put a weird plastic one over it that didn't even fit so the blizzard overflowed down the side . Then had to ask for a spoon because wasn't given one. The staff tonight was super undeducated and you could tell they didn't care. I'd give it 0 stars if I could
Food was ok
Service was great..they brought our order to us.
Nice and clean
After an hour wait in the slow slow drive thru, we got our 3 blizzards, however our brownie, which we already had to repeat a few times when we ordered it, was missing. The people working inside were chatting when we finally got to the window and didn't seem to be in any hurry to fill any orders. They paused and chatted between filling blizzard cups and blending them. Dairy Queen, we love your food and ice cream, but we won't be back for a long while. The service has gotten too bad to compensate for your yummy treats.
good food always. But when using the drive-thru im usually greeted with "go ahead" or something similar. and blizzards are always poorly mixed only having ingredients half way down the ice cream cup leaving your blizzard boring after the first half.
Takes forever to get your order.
Painfully slow drive-thru, staff do not seem to know what's going on at all. Bad management!
Good food. Nice staff. Play area for kids.
Our server was very pleasant. Service with a smile.
They always get my order wrong and when I called them for the third time telling them they messed up again the girls on the other side of the phone were laughing at me. If I was the manager of this place I would be ashamed of myself.
Staff provide fast service and have been friendly. Use a 2 can dine coupon, both of us got double cheese burgers, both of us got some form of food poisoning. This is probably a result of re-cooking the burgers and having them sit there for a while, but for drive throughs, this should not be a surprise.
Always enjoy the ice cream. Did notice we got smaller portions here. Cones were bigger in other towns we have been
Had a great dipped cone with my son. Was quick, good service with a smile!
Staff were friendly, and very helpful. The restaurant was clean, neat and tidy. Well cared for. Thank You for an enjoyable meal in a clean and friendly environment. I highly recommend this location. Hats of for a job well done. Cheers
Rude service , burnt food, and a weird good of solidified sour white on my burger with a side of cold soggy fries ... Called manager to complain and he called me a LIAR, and was really ignorant and hung up on me.. Don't go here ..
Good god and service!
Not even half as good as it was before, and well over twice as expensive. Plus the blizzard sizes are less than half of what they were before. All in all about 1/8th of the past quality and quantity for the equivalent price if I do the conversion from prices 4-8 years ago. You're better off paying for a burger at the powell river social if you have the money. Way better tasting even if it's expensive for the amount you get. Or if you're cheap, just go to a&w. It's barely a block away.
Service is lacking and slowly going down hill. If you don't want to wait. Walk in and don't be lazy. Drive through is the worst.
Very quick and prompt service. Extremely friendly staff and understanding. Food was delicious, I got the 6 dollar meal deal which is a great price, with the deluxe cheeseburger and usually I don't like tomatoes, but Dairy Queen's tomatoes are so crisp and taste amazing on the cheeseburger. 10/10 recommend eating here for burgers.
$7 meal is great value also ice cream is really good
The Mango Chill with ice cream is awesome ...gotta try it!
Ridiculous wait.. and then order was wrong and cold.. hmm think we need more DQ ????????☹
Awesome sauce!
Under new management and has had a no e new face lift
The manager Alan of this Langley DQ should be ashamed of his behavior. Clearly your life is sad if you treat customers the way you do, and passing that off as a role model to staff who are way more mature than you Alan. Giving me an extremely hard time over a coupon for a free burger. It was not initialed on the back by the staff member who supplied it. Not my problem. Raising his hand in front of me thinking he was intimidating and demanding I describe who the young girl was who gave it to me. Guess what Alan....she was standing beside you and I am not ratting her out cause it is NOT A BIG DEAL. Pick your battles bad manager, its a burger. Two of the young ladies apologized for your outburst, clearly their mature level beats yours. Run the video in your store and observe how you made a fool of yourself. Shame on you Alan, if your not happy running an ice cream shop, then pass the job to one of the young girls that work there....they are awesome!! Not everyone is meant to be a manager but having manners is a breeze and you should try it!!
Great Blizzard. You can go for the food, but what you really want is the ice cream. Short line when there but they moved it quickly.
It took 20 mins to get a flamethrower meal and the place was dead inside aswell as the drive thru. There was no ice for the pop machine aswell. Even seen them put my burger in the microwave to melt the cheese. Never again DQ.
Go for the burger! So the fries and poutine are okay. It's fast food you get what you get, however... The burger rivals a Webers burger and I don't need to drive hours to get it! Would have never thought to go to Dairy Queen for a good burger but I'm glad I gave it a try.
Clean, fast service, brought the food, made fresh, to the table and were knowledgeable about items on menu we had questions about.
Food is ok but employees arent very friendly and make a lot of mistakes
Hamburger was cold and not cooked properly.
Service was a tad slow, burger was a mess, blizzard was pretty decently made though
This place is disgusting... They really need to pick up their Game... GARBAGE ON ALMOST EVERY TABLE AND IT TAKES AWHILE TO GET YOUR FOOD... Worst dq I've ever seen I think its cuz it's run by teenagers.
Good
Very bad customer service at this location, almost every time the staff is openly hostile and snobbish to customers. Some of these include rolling eyes at customers, saying “what do you want” as a greeting, and slamming change down on the counter. Go to Shivers instead...
Super slow. Under staffed (not their fault) food was ok.
Very quick service ,staff customer friendly
Living for the ice cream cakes!
I would like to rate it higher but it’s legitimately faster to drive to Melfort DQ than it is to get in the drive-thru line here.
This dairy Queen has gone through many renovations over the years. It's very busy packed with families. Blizzards and cakes are still amazing as always.
Great place to eat very clean
Ordered a crispy chicken wrap combo, not only was it the wrong wrap, but also microwaved, and long enough to cook the Lettuce on it. The replacement was the right type of wrap at least, but also microwaved into mush. Skip this DQ and eat at another food location... 2 stars because at least the ice cream was okay.
Hell ya!
Mould in ice cream machine at Nichol street store
Used to be good but they have become very cheap with the amount of toppings used and portion size to the point we won't go there anymore.
We came on Miracle Treat Day and the place was very busy. We had no problem waiting because it was for a good cause, but on top of the wait, I was given an incorrect Blizzard. Instead of just taking it back and apologizing for the mistake, the supervisor went through the orders to double check that I gave her the wrong order. Not very good customer service.
Fast service and good burgers. I think that onion rings from this restaurant are located in a better place when compared with other franchises in town. Staff is friendly and patient and this place is located in a plaza with good parking lot. Ice cream are so good. I hope they open another place in town, some times (specially in summer) is too busy.
Great food and good deals
Staff are nice, a little slow but they've improved massively since their opening. The food is really good, overall it's an enjoyable place to get some fast food!
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain
Always great Ice cream cake ????
The drive through is a joke. I don't even know why I bother. If there is even one car ahead of you, prepare for a 20+ minute wait. Today I went to get a cake for my wife's birthday but there were 9 cars in the drive through. I am not waiting for an hour for a cake. I could literally make one in less time than that. Have a waiting area for orders pending. It is WRONG to make everyone wait because you cannot process orders efficiently. Get your act together or our traditional birthday treats will no longer come from dairy Queen. Absolutely unacceptable
Nice venue, always clean and friendly staff
I love DQ it's so good I love it I love it I had some today
Very pleasent
The servers were very nice but they got my order wrong. I specifically requested no pickles on the sandwiches I ordered and there were pickles on both. I ordered one medium fries and received two.
Been there twice since moving to the area The sign on the pickup window says "ask for condiments" so, I asked both times. Both times, nothing. And the onion rings were barely warm and had a few over cooked fries in with them ... During the lunch hour! Not sure if there is going to be a third time going there.
It was a fairly bland experience. The food was okay but I think the blizard was souring. If you're looking for ice cream, I'm sure this is a fine place to stop. I just didn't think it was up to the regular standards I've seen at other Dairy Queens.
Always good usually busy
Slow
Watery slushie. Ran out of flavoring half way through and was just left with ice.
Slowest service, the people that work there are complete idiots and always mess up our orders. Will never be back
Great prices,fast service, friendly staff
My mother always said if you cannot say anything good say nothing.
Everyone needs to chill once inawhile lol
One of my favorite places to eat!
Typical DQ experience.
I've always enjoyed our fort McMurray dairy Queen moreso than any other locations. It's good service and a great location.. good blend of old and new DQ. No drive thru is the only complaint I can make.
I love dairy queen
Always a quick bite and friendly service
3 cars in line took 30 minutes to place order 15 more to get this very slow fast food wake up i only get 30 minutes for lunch never again
Was out for a walk this evening and promised my grandson and granddaughter ice cream from Dairy Queen, got to this establishment only to find it was closed to foot traffic and told to go through drive through,I explained I had a 5 year old and 2 year old in stroller and couldn’t they pass the ice cream through the door as it’s illegal to walk through a drive through and totally unsafe but told to go to the drive through window ,had I not have promised my grandchildren ice cream I would have told them to stick it where the sun don’t shine ,and waited 20 mins for my two blizzards ,
Allen, always takes good care of us. So he's the reason that we return to that DQ.
Meal type
I like newyork cheesecake blizzard
Honestly not impressed. My daughter has diagnosed OCD around the bathroom and the lady cleaning simply wouldn't let her go. We asked her a few times and she wouldn't let her. With the store still being open and other people showing up. Mind you we wouldn't normally care its just, my daughter nearly had a panic attack. All we want is some clarity on the situation and for you to educate your staff on this matter. Thanks
Excellent really like those peabuster
Drive through is slow but otherwise a good "fast" food place.
Love the service.. and food
Dropped in for a burger and fries. Friendly service and good COVID precautions in place. Grub was hot but the burger wasn't overly appetizing.
I miss the old manager. She rocked the place. Alot of training on the go. Limited staff. Slow on orders as drive thru and walk in makes a long wait
The building must be brand new because it looks great and they provide seats for outside dining. My dipped cone was great! This will be my go to place when I pass through Carbonear.
I'm not even going to comment on the food; which is usually always good; but I'd like to comment on the person who took my order at the intercom in the Drive-Thru... WOW, so friendly it totaly made my day. thank you June 3rd ,2020, 12:20 p.m.
Service was slow
They screw up my order sometimes but they are always nice. Just maybe lack of training. It is slow as well. The ice cream is alright.
Dairy Queen has the best drive throo chiggen in North Bay. Legit. Also love them potatoe skins, who doesnt love cheese??? And despite the fact I cant wrap my head around a blue dipped ice cream cone, DQ is still a fave. Been there way too many times. Chiggen is best with Sweet n Sour, just make sure they give you a ratio of one dip to three strips for maximum enjoyment. Its all in the ratio, people! I love me some hot n fresh chiggen at DQ. Now, over to Karen...
Yummy ice cream
Fast service and consistent quality.
Very good icecream and prices seemed lower than other locations(Squamish).
As always, I enjoyed my DQ chocolate and peanut sundae. However, being late in the evening, we were the only ones sitting inside. Nonetheless, it was a busy place with half a dozen employees scurrying about to serve an endless line of drive-thru customers. The interior of this DQ seemed worn out with seating from another era. The ultimate sign of the customers that must come to this DQ was that in order to use the washroom, you needed to ask the server behind the counter to buzz you in.
I'd give 4 stars for the icecream but it's hard to screw up icecream. I give 3 stars because they almost always overfill blizzards and they make a mess in your vehicle.
Yummy food.
Great service
I come here all the time, my friends and I sit there for hours and just talk. The staff tend to be young sociable people but they're quick with their work, and the place is always remarkably clean for how many children come through with ice …
ok so dairy queen for me in general is not a great idea..don't really like ice cream much and am a vegetarian who rather Coke products not Pepsi. My kids enjoy it very much either way! It is also more expensive than some other places. But, the ice cream cakes are soo good! and the workers there are great
He has the zooomies now, but it was super tasty!
Good desserts and fair prices and friendly staff
Great ice cream
Always enjoyed
Drive thru wait is always slow
The food is great! I bought dad a banana split.Last one he had was 20 years ago..lol He loved this one :) DQ opening up in Sturgeon is my son's dream come true.Fav ice cream place on our street ????
Delicious ice cream hits the spot on a hot day!
Can't go wrong with the $7 meal deal.
They did an amazing job on my birthday cake! I love it so much. And their photo scanner has improved a lot since I last had a custom cake made. I honestly wasn't expecting it to be so good, I'm impressed. The frosting plants look fantastic. 10/10 on the cake. 4 stars because the service here is so slow tho, and they don't have the rewards program
Food was not good the last time we went it will be a long time before we go back
Long wait times, inconsistent food quality. Last visit, sat in the drive-thru with just 1 car ahead of us for 20 minutes, and got a blizzard with almost nothing in it that wasn't mixed in.
Been a few times now and every time I go my fries are cold and soggy.
I order often from dairy Queen with skip the dishes. I really like their chicken fingers, and fries. Also you can't beat their blizzards. Overall always very satisfied. Oh yes, almost forgot, you have to try their Dilly bars, they're the best.
Been years since I had DQ. Wasn't bad at all. I mean, it wasn't good either, but not bad.
Food is always correct to the order, always fresh and hot. Friendly staff and the dining area is kept clean.
Our go to girls date spot. The kids on the night shift are always so polite and helpful.
Lousy food good icecream
I've been loving this place for a few years now. They always take great care of us.
Nice lil after dinner treat
Typical DQ experience!
Food was good, and the workers were friendly.
Since opening of the renovation I’ve been in 3 times to order food to go. Each time I was missing an item or getting the completely wrong food. The third time I called the store after I got home 10 minutes later. The lady I spoke to on the food was not very good with customer service. She was rude and impatient. She asked what till I ordered from- only one till was open when I went in. She put someone else on the phone and no one could remember my order from 10 minutes prior. Very forgetful workers. They took my name for a credit. I did receive my credit today but not without another worker searching for the book. I felt bad for her because she had no clear indication about my credit was because it was so unclear in the book. Anyway the restaurant looks very nice and most of the workers are friendly. They just won’t be receiving my business anymore due to too many mistakes and inconsistencies.
Above average dairy queen,download the app to get good deals
It's a typical Dairy Queen. Need I say more?
Very poor service and pop and ice empty.
It was good
Chicken wraps yummm
After waiting ten min in the drive thru i was approached by 1 of the five workers standing around doing absolutely nothing only to be asked if an order was mine..which was not! Asked for my money back got into a huge screaming match with the night manager who tells me she doesnt have enough staff! No lady you dont have a staffing issue you have a management issue! And that is why your service is horrible! Ps...i didnt see the manager once while i was there until they called her out of wherever she was hiding!
Friendly staff. Decor poor. Great for ice cream and cool deserts. Hot foods there should be avoided. Go elsewhere for your hot food choices.
Very efficient quick and very friendly staff. Great meal deals for 6.00 or 7.00 which includes a dessert! Got the bacon 1/4 cheeseburger meal and poutined the fries for only 1.00 more. It was very friendly service and they gave me a number …
Great burgers and the best ice cream.
Quick service most days. Friendly staff, perfect meal.
They will put literally any message you want on an icecream cake. That deserves 5 stars
Excellent Steakhouse burger!
One of the better fast food selections in a town with very few choices. Never had any issues with the food and it's always served hot and quickly. Great places for some ice cream but that's a given.
Always clean in here. Pretty quick service. Hot fudge cake thing pretty good.
Prices are high for what you get.
Food is great, ice cream is great, but the staff seem very unhappy with their occupational choices as those at the front desk always seem miserable. It's also odd that 6 chicken strips cost $12 and chicken strips and fries cost $11. It's like they were promoting wasting fries you won't even eat. Good place for a treat every once in a while.
Very nice cheap two meals with ice cream only like 13.50 and they brought it to us nice workers as well
Great meal always hot no matter what I order staff are great
So I have numeral experiences with Dairy Queen good and bad. So I ordered a Royal Oreo blizzard and they somehow forget the fudge??? I mean like I could understand if I requested fudge to be added to a smarties blizzard or something. This other time they literally closed 20 minutes before listed closing times.
Great service as always with amazing food. If you want fast food that's affordable with a great view this is the place to go. Highly recommend them, especially if you like ice cream for desert!
Decent place for a quick bite. Staff was a bit lazy but I'll give them a pass considering it could be been a long day. The food was good. About this $3 kid cone. DQ, we need to talk.
Took way too long..not long enough drive through only 2 cars can fit before you get to the speaker..poor set up , dangerous when people block the sidewalk with their vehicles.
Wow! Delicious !
Good food, nice clean tables.
Good ice cream
Has it really been 2 years since I visited Dairy Queen?
Always fast and great service
I’ve always been a fan of Dairy Queen blizzards, I was so happy when I found out they were building DQ near my house. So far my experience had been terrible at this new location.. my first visit my order was messed up and my blizzards were made poorly, I wasn’t mad since it was a new business, but it keeps happening again and again. Please train your employees how to make good blizzards they don’t taste anything like their given flavours and there’s barely any toppings.I’m sure you will be fine without my business, even though I’m giving it your other location on lakeshore drive, since you guys have better trained employees In that location...
My favorite place to get ice cream. However I was not impressed by this cone
Fast and courteous service.
Great burgers and fast service
My mother got a birthday cake made for my little brother’s 13TH birthday with the Montreal Canadians logo on it and it was done really well. My older brother also got a cake done last week for his girlfriend for getting accepted into Dental Hygiene School and that was also done really well. Very satisfied and pleased.
It's fast food and ice cream.
Good eats good treats
I had icecream there about 8 year ago never went back
I got rear ended 5 minutes afterwards. otherwise great experience
Very fast and great service
A very, very busy store, but fast and staff are friendly
Fresh food! Quality service!
Good service and excellent ice cream
Stopped on my way home to Halifax. Went through the drive thru. Very fast service and food was nice and hot.
Staff is generally very chipper and pretty fast service
Very good and fast service and food was good
Best everything!
Awesome burgers and onion rings!
????always cold or microwaved to make hot since the old location closed
Love their blizzards and ice cream sandwiches. Ice cream itself isn't as creamy as when I was a kid. And the price for a blizzard has gotten so high. Service here is efficient, as it's never very busy at this location.
Family favorite!
Friendly staff, timely service, and by far the best fast food joint in town.
Service can be slow and unorganized at time. Not enough staff working most of the time.
Friendly staff, food was hot and made the way I wanted. Excellent
Service
Great food and service
Great
The sundae and blizzard were great. Crew seemed to be moving in circles and slow motion and it took 15 minutes at drive up window. Several cars showed up while I was waiting. Hopefully they weren't in a hurry.
Hot seats, cool treats.
Well my friend and I went there for a casual Blizzard, we got Oreo both medium...went thru drive then went to park in a parking spot to chat and enjoy our Blizzard but to find it had no topping no flavor just tasted like vanilla ice cream , so not being impressed we went thru drive thru again to show them the Blizzard where the manager didn't even want to look at the Blizzard all she said was a medium gets 3 scoops ...was very rude about it and was like if you want more I'm going to charge you . Well we already paid 7 dollars each for our Blizzard and it's taste like plain ice cream you want to charge us more? Wasn't impressed with the quality and the customer service we got I'm wondering if head office knows about how bad there customer service is and product...
Food was good and hot but store was dirty
My ten year young son loves the $7 meal deal! Three chicken strips, fries, beverage, topped of with a yummy sundae (usually a jack & jill)????
When they make ur ice cream they some times don't mix it like I got an bilzerd and there was just plain ice cream at the bottom they hadent mixed it very well
Better than McDonald's, as good as Wendy's and Burger King. Place is clean and service is decent.
You somehow managed to increase price and down grade the product. Happy Capitolizm to you ❤
Great
Fast and friendly
Recieved two blizzards and no they didn't do the flip. Asked for coupon and they said they didn't have to do that anymore for a free blizzard
Nicely renovated, but staff seems a bit scattered, lots of garbage visible behind the counter
Fast and tasty
It was fine . But cold having to sit outside. Not their fault . Will be back when it warms up
Great service, very high order accuracy! Actually remembers to give forks for poutine, most places forget. Portion sizes are very fair, worth the trip even if other DQ's are closer.
(Translated) $ 7 special (Original) 7$ spécial
Horrible service and food was cold
Yumm...
Very good food. Excellent service.
Always dirty. Slow service
Brilliant customer service, sleek process and even less waiting around for you order.
Food is good but found service really slow but new place so I can't complain about it to much everybody has to learn
Nice and clean but the service can be better and it has been so long since I've had a good ultimate burger. Did they change the recipe?
No complaints fast service good quality
Nice helpful attendant
We love DQ, especially a Banana Split for hubby and a Turtles Blizzard mmmmm for me. So very Yummy ???? ????
quick meal with a sweet treat.
Few ppl in there this evening. You would have thought the service would be quick but no one took our order. After being ignored, we just walked out and got subs instead. They should take
Food was delicious as always but customer service was really really good. Recommendations of some food by manager I think Varun and kanika was great.
Fresh fast food believe it or not......friendly staff.
I did like my last dining pleasure there, TNX DQ
Great food but your drive thruth is very rough need repair. Hard on cars. Grrrrr.
Take out
Never ever have I gone DQ Fort Frances and ordered chicken fingers and got tooth picks for strips. What happened to the full size strips. You charge for full size one menu shows full size.
Good
Every time I get food here they mess it up, either giving us the wrong icecream or putting pickles and mustard on a PLAIN burger. I understand they are new but c'mon people how do you take 25 minutes to make a plain burger and still f it up
Ill eat all the foods here
Great service.
Kids enjoy ice cream
Clean, fast, and friendly
Fudge pecan turtle ❤
Love this place! Best ice cream cakes, and super clean too!
Cmon guys... no tomatoes... yet still get tomatoes... it makes the bun soggy ...????
DQ is amazing food flavour, restaurant clean and bright, staff friendly.
Never fail me on their fries. In my opinion, they have best fries in town.
Go here all the time, they have the same 3 people on drive thru most of the time, they're always so polite and seem to love their job! Food wasn't the best and blizzards were half blended but great customer service, overall, a lot better then McDonald's.
I like there cakes
Great service
Hot eats, cool treats!! Lol
Love the onion rings, and ice cream treats. Staff was very polite.
Good ice cream cake.
Mmmmm. Moolatte
Take out
Great service but very poor ice cream for the price. The vanilla almost has no flavor at all.
Best DQ I’ve been to in a while. The staff are fast and happy and my chicken finger basket and Sunday turned out great!
Always great food made hot n fresh and great service ! Highly recommend trying ????
Great service and good prices.
Fairly good food here. Quite clean and tidy compared to other Dairy queens. They keep putting fudge sauce in my blizzards though when I dont ask for any. But the customer service is very satisfactory.
A great place for fast food.
Just got an ice cold ultimate Burger for 10$ on my lunch break fries were hot tho so not a complete waste of money.
Food was ok, didn't give spoons with sundaes, this location doesn't accept rewards and you can't upgrade sundae to any larger than a mini blizzard. Definitely rather the Welton street location!
The food was amazing! Absolutely delicious and the toppings were so fresh on my burger! Such a summer feeling when you take a bit into their burger! Amazing and friendly service too! All around perfect experience :)
I got STRAWBERRY CHEESECAKE from this place. So good. But not happy with the price. A little bit expensive in DQ. Should be Cheaper.
I'll try and avoid this Dairy Queen. It's soooooooooo DIRTY.
I love the burgers at DQ. The friendly staff at this location always look happy to serve. I've noted the manager here also serving customers either at drive thru or inside restaurant. The manager appears to do a great job, enthusiastic and attentive to customers. This seems to resonate with the rest of the staff. The food always comes out hot, except the ice creamand drinks which are always cold. Refreshing and Delicious. Thank you to all the staff here.
Meal type
Food was good but drive through was very slow.
Love the chicken burger here
The burger buns were moldy, the onion rings were not cooked. We threw our food out. We will never be back.
It's been a wonderful meeting place to get together ever since I've been going there. Since 1973
Cold food. Tasted exactly like a and w but for triple the price. No option what goes on burger. It gets loaded with everything. Pushy service. Unhappy employees at window
Loved the Oreo cheesecake blizzard the first time I got it, however was extremely disappointed when I returned my most recent time and there where no cheesecake pieces in my blizzard.
Excellent service and great food
Go to the dairy Queen most weeks but today the seats were extremely greasy . Had to get a worker to clean table and seats. had to call her back to clean table because it was filthy. Asked for two honey mustard dip, received one and one BBQ. Not a good experience.
Went threw drive threw I guess they hope their customers don't care if they get hot food not impressed the only thing that was hot in my order was the Side of Gravy
Friendly n pretty fast, there were 5 or 6 cars in front of me and only waited 10 mins
Still closed since the evacuation. Wish it would open again soon!
Blizzards are always a good dessert and the pouting has decent cheese and good gravy. Suggest it to most people
Quick good survice
Service is quick and staff are very friendly. Spotless inside. Food choices are good too.
Can't go wrong with the buy one get one for. 99¢ blizzard deal!
Great service..good burgers and orange julias.
Not sure what happened to them here. Last 4 or 5 times we've noticed toppings and serving sizes have been minimum. We ordered an ice cream cake and discovered our favorite chocolate crumble inside was barely there, the small blizzards are …
Slow service
Good service
Take out
In love with the food and service.. The new blizzards are heavenly good
Extremely slow service through the drive-thru after being open forcas long as it has been
Did the drive through tonight just for a few sundaes. Sorry guys, your safety effort was embarrassing. Don’t need everybody overboard with gowns and masks, but have to do better than bare handing the unwrapped spoons to me, and holding the sundaes against your chest as you walked to the window. Even the easy part of tapping my credit card was far from smooth. Won’t be back until you figure it out.
Great burgers at an awesome price
Great food
Great service
Unfortunately there seems to be some extreme difficulty getting a complete skip order from this location. Order in person and inspect your order at the drive thru.
Good chicken strip meal. Cost $8.05 with tax sundae and drink included overall a cheap meal when you are on a budget.
Good but they tend to mess up cake orders frequently
Best ice-cream in town wish it was a little cheaper
It was very good. Order came quickly, table was clean as was the location.
Food was good and the person at the till was accommodating however no scanner for rewards, no small cups for 3 years granddaughter. She ended up spilling her drink on herself.
That Jared guy is easy on the ole lookers believe you me
Compared to other drive-thru restaurants, slow service every time I go.
Good location friendly atmosphere
The best place for ice cream, always.
Great as always. Love your meals and love the service. Always great.
AWFUL!!! I ordered a peanut buster parfait, and it was pretty much all soft vanilla ice cream. There was barely any chocolate or peanuts. Why bother ???? this is the 2nd time it's happened. I'm done!!!
Slow and expensive
Service was quick considering how busy it was. Would like to see more blizzard flavors that do not have so many crunchy chunks in it.
Best fast food is forever! Mushroom Swiss is my new favorite here and we are from Saskatchewan!!! ✌
Great burger and friendly staff
The chicken strips are really good, but (Very Stingy) on the (French Fries Always.) The hamburger was put on top of the fries and the chicken strips were also on top of the fries. The french fries were packed down and were all stuck together. ☹☹
Good food, decent prices, quick service.
Fine for takeout
Nice new renovated DQ - so nice to see it back in Powell River.
Good for a fast meal
Rip off. It's called 7 dollar meal deal and they charge 11 dollars.
Way to much mustard on burger
Terrible ever since new owner took over. Portions are smaller, the new people he hired are under trained and considerably rude. Use to be a great place. Going to other DQ stores
Our food tasted like it was all thrown in a microwave. My moolate was disgusting. The fries were good. We were the only car in the drive-thru and we ended up sitting there for 20 min. Definitely won't go back to the Port hawksburry location.
Delicious dreamsicle ice cream!
Even thought it was busy they provided fast service at the drive thru.
Purchased ice cream treats tonight and by the time I arrived home the ice cream was soft and runny and I only live six blocks away. Some of the treats went in the trash. Very poor and then they wouldn't answer the phone when I called to complain.
Speak clearly to get order right. Food is good
I usaly go hear once a week or so some days better then others but over all a pritty good spot for lunch. they also have big window srating.
We ordered an ice cream birthday cake. They had a question about our order so they called to clarify. I appreciate the attention to detail. The cake das good too.
Rude customer service and extremely stingy on dipping sauce
Only giving three stars because it is the slowest DQ in the world, but is delicious and fresh when you get it.
Absolutely brutal service at 6pm today. No exaggeration waited 15 min in the drive thru window for my food ( after i paid ). No communication from the kid who took my money on the extremely long wait. An older goateed man looks like manager ( not the usual owner ) made eye contact with me a couple times but ignored me. Very poor service or poor training or maybe both. When the food finally came his response was " here you go ".
Good service and great food
I just came through the drive- thru and asked for a blizzard! With a lid! It spilt all over me and my car! The lid wasn’t even on the cup properly when givin to me. And the lady in the drive thru was such in a rush to serve me didn’t even say thank you
Overer priced for the quality of food it was good back when they had a sit down area, but thats probably more fat kid nostalgia. hit up a local place like cosmos or milanos instead.
Used drive through they were quick and friendly and it was yummy
Went for a lovely visit to Carbonear decide to get something quick to eat not long waiting on food
Hmm.. well messed up my order so I go back through the busy drive thru only to get attitude from the worker as if it was my fault. Then their sticking the faces in the bag, take my fries, gravy and dip out add it to the bag with the right order but leave my gravy out... was not impressed.
The staff were very nice and everything was very clean. The food was so good. We will definitely go back.
Ordered a burger and fries and found a larva on my paper under the fries. Thigh they offered to replace my food or give me an ice cream they told me the larva must have fallen from a vent then continued to serve food ????????
The service here is always really slow and considering I usually stop here on the way to the ferry it's not very convenient at all. I have had to actually leave without some of my items due to how slow they are in order to make my ferry. I would recommend stoping somewhere else if time is an issue.
Always a great stop for dinner before going to the movies beside the location
Service wss quick this evening.
Great breakfast very affordable
Ordered bacon cheeseburger. Didn't receive bacon. Said they'd give us new burgers. Didn't receive so got difference in cost returned.
Great cheeseburgers but slow drive thru
Worst drive through experience ever. First rude female tells me "We will GET to you" then when they do "get" to me, the male version is simply condescending and arrogant to the point I am quite sure he or they plan to spit in my food. I drove away without ordering and will not be back. Rest assured--this review is on the way to Dairy Queen Canada Corporate as well. April 7, 2018 7:45 pm. Would give Zero stars if possible
Food is mediocre. Ice cream choices are great!
Staff was below useless, sub human at best. Burger was just a patty on a bun and no toppings, girl sneered at me and frowned, and took like 10 minutes to get the order. I don't care if you hate your life and your job that's no my fu cking problem when I'm a customer.
No wraps or burgers or anything we were craving
Eat a flamethrower crispy. Just the wrap. :) enjoy.
Great burgers but the amount of fries you get with a combo sucks .. I don't even think it is small fries. ..
My order is messed up 75% of the time I come here. The other day I came in and asked for fries with shredded cheese (Not chilly cheese fries) and was given chilly cheese fries with no shedded cheese even. They used Cheese sauce a product that has been unapproved for like a decade by DQ I think. Why do they even have it in store? I know this as I am a former employee of dq. So even if I had asked for what I was given they did not even make it with the proper ingredients. Another time I came in and asked for the same thing and was given shedded cheese and cheese sause as well. I just want fries with shedded cheese so I now only go to the crescent heights dq.
Large open dairy bar with some grill foods as well. The usual offerings that are elsewhere as well.
Food was good and service was good
Definitely a good store. The food is good and fast. Easy meal on the go with my kids is thier $7 meal deal.
Clean and quick service
Favorite place to go get an ice cream!
Always top notch DQ food. Great service.
Food and service always consistent as with all Dairy Queen restaurants!! Don't seem very busy though.
Attention to detail is lacking. I was literally just at this location and they completely messed up our order then made us pay for the difference. The lady was laughing about it. Wow
I get really excited when they turn my blizzard upside down. Like face it, it's the only reason anyone goes there. Chicken fingers are on point also.
Had an Oreo Fudge Brownie Blizzard and it was delish. The store was clean and the service was great.
Quick and accurate service
Service
Deadly service
Good food but slow getting it.
Slow service, orders are often wrong, staff has refused to correct their mistakes several times, garbage is present on most of the tables. The place is a mess and I don't think I'll be heading back there any time soon.
Excellent service and excellent customer service
Good burgers cool treats
Great service. Nice seating. Clean.
Awesome burgers !
Take out
Great place to take the boys for a treat! Enough high chairs for the twins.
Food was ok
Great service. Yummy ice cream.
Fast service good food
Horrible!!!! Not my usual burger place but I was hungry and thaught I'd give them a try. The burger meat leaves a bad after taste and the fries have a weird coating...almost like plastic.
I was told loudly to leave the store because there was more then 5 customers, yet they don't have any signage. Waited to long for a blizzard and a hot fudge sunday, cold stuff was melting and hot fudge was cold, not going back
Service was bad, girl at the till dropped a cup on the floor and then tried to give it to us anyway, after she was told we wanted a clean cup she traded it out with a clean one and put the other back into the serving order for the next person. The food was greasy and gross. Really poor visit. If we come back I would certainly hope it is improved.
I believe the quality of their food improved from the past. Love to buy their ice cream cakes for birthdays.
Average at its best
Fresh food and always accurate ????
Went through the drive through tonight. Ordered two double cheeseburger meals with a 2 can dine coupon. Also had a 99 cent hamburger coupon which I added cheese to. The cheese cost 2x as much as the burger. I worked at this DQ and it never cost $2.00 for a slice of processed cheese. Got home(15 minute drive away) and realized one of the doubles was missing a patty. Called in and was told that my options were to drive back with the food and they’d make a new one, or they’d put my name in the book for a credit for a single, since they only missed the one patty. Not impressed. Will not be back. That is terrible “customer service” at a time where every customer counts ????
Good food for a descent price. Always fresh.
Ice cream
You know you are dealing with cheap owners when the cones are so skimpy the ice cream is straight up skinny on the cone. Next time intend to say something as that is a pathetic way for an icecream store like Dairy Queen to make a few extra …
I ordered a kids chicken finger meal a Swiss mushroom meal with onion rings and the deal meal for 7.00 I didn't receive any straws no sunde and the food was cold the person at the window had a lot of attitude. This is the second time I went there and received poor service and even worse food . When you spend a good amount of money for food it's saddening to receive less than okay food and service
Service with a smile and good service.
Great place for fast food and yummy ice cream.
Meal type
Regular fast-food.
Better place to take the kids...they chose here over the big M..
We have always had great service , we buy all our ice cream cakes there and they are always good , ice cream is ice cream but the management always makes my kids feel welcome so for that i give them a five start rating , Cheers and I scream and you scream and we all cheer for ice cream .
Very slow drive threw
Love their blizzards
Food here is usually ok, but avoid the drive thru. On april 11th around dinner time i waited for over 15 minutes and didnt even receive my full order.
Great service, and food
(Translated) GREATTT (Original) GREATTT
Pricey and not great quality
Great burgers
Great place food is ok cold if your doing take out it has to be eaten right away
...these guys need to blend the blizzards to the bottom and be consistent with amounts of fillings. Its DQ...its supposed to be the mac daddy of ice cream...
This location just opened and it's in a remote location. They've been very busy serving much of the Labrador population. They are doing a great job considering the situation; being a new restaurant plus having to abide by covid regulations. Excellent service.
Not acceptable we where there for 30 mins going through the drive through to get ice cream. There was one car at the window and one other ahead of us.......asked why the young guy said everything but the truth i would say......then i had a gift certificate and owed more so i used my debit card with tap. The card beeped i put it away in my purse and then he came back and said i owed the money......i could not get him to understand it had gone through on tap....so i had to pay again......i am not very happy......then we got our sundaes melted and with out peanuts like i had ordered......got a blizzard which certainly did not stay in the dish it was melting.......he was not interested in anything we had to say. So finally we left.....not to return.
Cold burgers and fries were re cooked about 5 times.... at least. Must have had a new cook that night. I was back once more and used a coupon but the girl didn't use it and handed me.the debit michine like a wouldn't notice the price... Your Staff needs to take pride and ownership in their work! I don't go to the Sydney one for those reasons as well.
Good icecream
(Translated) Very good food (Original) Muy buena.comida
Always fast friendly and awesome
Slow, do not speak english
Great staff , Great products
Our meal was very enjoyable, we used our 2 can dine coupons which made it very affordable !!! Great !!! ????
I ordered a chicken sandwich and had to wait around 10 min at the window but the banana split I ordered was given to me as soon as I pulled up. This made the icecream very runny when I got home. I also wish they had a thicker version of icecream instead of ice milk.
Love the friendly staff and pleasant atmosphere!
MMM always delicious
Friendly service. Safe distancing is well respected and appreciated the time to sit outside.
Very expensive.
Ice cream
Always love the summer blizzards. Very good and quick service.
Best service I ever had was from a lady named Randy. I could tell she was smiling under her mask and was so helpful and cheerful. A really great experience.
Food is always good
Very good
Awesome and friendly workers with clean surroundings
Out of 5 visits this year only had 1 order complete or correct
Haven't made a mistake on my order, yet. Friendly and personable staff
Slow service
phony reviews phony canned responses.
Slow service. Orders messed up. Won't return or recommend!
Great service
They are always friendly when we go in
Pleasant staff, food is good.
Drivethru missed part of the order. Was not impressed with service.
Slow slow service.
I ordered through DoorDash (6 meals). 3 meals were completely wrong, and some items were missing. I called in and let them know and they offered to remake the entire order instead of just the wrong ones. The owner himself delivered it as there were no DoorDash orders going out for awhile. I am very impressed by the excellent customer service!
Very good service
Went for the Dreamsicle dipped cone but ofcourse they didnt have it available. And they couldnt tell when they were going to or even if. So i got the Summer berry cake cupfection the cake part was nice but the berry were literally frozen solid. Not what i was hoping for.
Food is good. I realize only drive thru is open due to Covid-19 but If you're going to sell food at least have a GARBAGE CAN outdoors, no excuse and just annoying.
They were really slow and did not make the Blizzard's right.
WOW! Quite the experience! They make their blizzards from only the freshest ingredients - cows are milked in house and sugar cane grown on site and then harvested by hand to make the ice cream - at least that's what I have to assume considering it took 16 minutes for them to make us 2 small blizzards. How else do you explain the wait? ( and no, it wasn't busy).
Music is loud and the servers are quiet . They need to turn down the radio and turn up their voices
There was no open sign denoting if they were open or close. When I looked through the glass they saw me and eventually asked me what I wanted and I asked if they were open, to which I was given a mumbled response to use the drive thru. Got my cookie dough blizzard, but they didn't follow the franchise recipe(I know due to previously working at a different location, no cold fudge, half amount of cookie dough pieces). I was less than impressed and don't think I will be going back.
Awesome food and service
The dairy queen in Salisbury is much better will not go to the one at Monkton mall again
Efficient, clean and friendly
Food was good and servers friendly
Faster to drive to South end dairy Queen and back then it is to wait in the drive thru
It Was a miracle that the Blizzard stayed in the cup for the upside down test, because when it was handed to me it was near liquid state! Pretty disappointing....
Dine in, fast service, friendly staff..but could use some hiring..
The food is very delicious. And hot! But not enough seats... Washroom is really clean and smells like flowers.
Drive thro is fairly fast , friendly staff,
Great staff
This is the last time I will eat at this dq location..everytime I order my order is wrong always forget to put sauce in my bag it's honestly a complete joke and who ever runs it needs to learn how to train staff better
Good staff
Food was delicious and super fresh ????
Service was pretty fast the food was super good and not as busy
Everybody loves Dairy Queen and this one is no exception Good eats at a price that won't break the bank.
Good food and service just like wend I was young boy like 58 years
Drive through was speedy but the blizzard o got wasn't even full and barely had an fruit filling in it.
Went through the drive through and placed my order, they handed me my drinks and a blizzard that was dripping down the sides, so I handed it back for a new one and they told me to pull up and they’d bring it out to me. They brought me out my blizzard and it was the wrong flavour from what I asked for. I also didn’t receive my food so the employee went back inside and came out but there were things missing from my order, when I told him he went back inside and this young girl came out to ask what was going on. When I told her she became very short and had extreme attitude towards me. When I called her out for it by simply saying theres no need to be rude, my order has been messed up and there are things missing and my food is probably now cold all she said was “well were short staffed” and stormed away. Never again will I visit this location as it’s not the only time I’ve had wrong orders/missing things and rude employees. Majority of the staff at this place are bratty high school students with absolutely no interpersonal skills. Unreal for a fast food place that’s so high priced.
Love theiir blizzard shakes.
Nice enough staff, clean place.
Overall decent service and wait times are okay, usually it's pretty busy and they still manage to complete orders fairly efficiently. However, my boyfriend and I come here relatively often and a couple of the times we've been recently, they've forgotten some things... first it was the chicken in my sandwich, the second time (tonight) it was a whole burger. If an employee/supervisor/manager of the Fraser Highway location sees this, I hope that from here on out, they double-check to make sure that all food is in the bag before the customer(s) drive away or leave. Not trying to be rude or cut down the location, but as someone who has a good bit of experience in fast food myself, I know that sometimes customer comments can help the service and overall quality. Thank you for making the experiences positive in all other ways.
DQ has always had the best ice cream this one in Penticton is no exception to that . I go at least once a week
Had a banana split and it came with half a banana and no real toppings on it now I remember why I quit going to this DQ
Ice cream nuff said.
As always awesome purchased a birthday cake and the staff was more then helpful and lovely to write what my daughter wanted on her cake They also added a little bit of extra pizzazz when they put the special writing on that just added to how great the birthday cake looks. The staff at our Dairy Queen they are very wonderful and always helpful food is always done up just the way we ask especially with picky eaters thank you
Very good place, descent ambience! Short staffed for the crowd else would have given 5 star!
There is never a shortage of my fave treat, hot fudge sundae Yummm
Waited half an hour for 3 blizzard and 10 chicken strips, watched the employees fight over making the blizzards. Got strawberries in the blizzard even though I asked for just cheesecake pieces. By the time they made the blizzards my chicken strips were all cold, whether that had to do with them serving food that was expired or just taking a half hour to make my blizzards I don't know but overall not impressed. (Still tastes good)
Fast friendly service
Its good but I find it depends on the time of day and if its busy or not. Supper time is spotty I find so I enjoy it the most during the day instead. Some of the best fries in pa for a fast food I find.
The new OHenry peanut butter blizzard, is amazing and addictive. The drive thru is one of the slowest in moncton so faster to go inside but worth the stop
People are nice. Service is ok. Food is slow to arrive compared to other fast food chains. Food is decent.
How about some treats for diabetics. It’s a thing you know...diabetic ice cream. I’d come in if you served it. Thx
Expensive for fast food. But good ice cream
Cant order cakes online for this location needs to get with the times
Very fun place to take little ones and myself lol
We just had the worst experience in the drive thru. It took 15 min to get just get our food and when we did the fries were half full and also the side salad dressing was half full and they didn’t give us dressing for the salad and no napkins. We will never go back to that DQ.
Needed an ice cream cake late lastnite for my grandson bday. Im from out of town. Its a spiderman theme. They only had one square one left but it had purple on it. Nope not good. So they change it to blue and red. Thank you very much. Today will be a great daay. Cheers DQ
The food was good but the half hour wait for it was not fun
I came in this morning to get one chocolate dip cone which was not fully dipped and very expensive for the size but the manager started screaming at one of the workers right infront of a bunch of people. This is not professional at all and needs to be addressed quickly. Would not recommend.
Love their ice cream. Nice store which is laid out well.
Good food and 2 double cheese burgers for $6
Typical DQ, restaurant seems clean, staff are friendly.
Was fun
Little disappointed in wait times but overall surprisingly good burgers!
Today Nicky made my self and daughter feel loved and appreciated after dealing with an disgusting women in front of me. Provoking me on purpose. And having her child give me the finger... she shoud be ashamed of her self. Nicky step up and offer my order for free what an amazing lady. I want to say thank you Nicky for being amazing and sweet. Every one when you see Nicky give her a big smile and thank her for being one of the most amazing front line workers I have ever experienced. Thank you Nicky forever greatful.
Good icecream, but cold af in the store
Good customer service expect for there to be a crazy line up ALWAYS but they work fast
Fast, friendly service.
Great ice cream with great service.
Had a coupon for buy one burger get one free. Only ended up getting one burger, as I asked for the order to go only noticed at home. Can't be bothered to go back.
Ok
Everything to order.
Fast and friendly service
Chilli Cheese ???? fries & ???? ice cream
Not a good place to eat at all. Good icecream but the food is always cold and they forgot the fries both times i went. The chicken fingers we ordered were cold and same as the chicken wrap. So much for fresh...
Service was good. If you are using their coupons make sure you check the fine print
The best place for birthday ice cream cakes.. Love every treat there!!
Great place to eat
Had a cheeseburger fries and strawberry milkshake the best part was the shake
Went for a lovely visit to Carbonear decide to get something quick to eat not long waiting on food
Delicious!
Yummy assorted ice cream treats, 5 & 7 dollar meals... ice cream cakes for birthday parties or any fun occasion!!!
Awesome on a good day, gross when it's not. Bring patience if you plan on going through the drive thru
So I go through the drive thru, and have an argument with the guy on the speaker about what I can and can't use a coupon for. Je finally checks with manager and says, "oh, you CAN use it for that." I know! So then he takes my order. I get home and find out he has given me what he tried to give me in the first place, not what I actually wanted. I try to call the restaurant and it rings and rings and rings and rings before i finally give up and hang up. Pathetic.
I went to the driven last night, 2 August 17 and after waiting in line for 10 to 15 minutes, I got up to the microphone where you place your order and there was a sign saying "Credit/Debit machine not working - cash only please. At this point, not having any cash with me, I asked to speak to the manager, who turned out to be a young lady. I asked her why they had not posted the sign back at the start of the line up, as now, I was stuck in line and could not go forward no backward" Her less than intelligent answer was "we cannot put signs up everywhere". I said, one sign at the start of the line up would suffice, and then people without cash could turn outs to the parking lot and go inside the store. She repeated, we cannot put signs up everywhere. In fairness, she did offer to let me pay by debit card, but, by this time, my wife had gone into the store, got our order, and we had finished it prior to being able to get out of the line up. I think you need to train your managers about customer service and maybe even where to put up there one sign.
Its average, service staff is very hospitable tho
I needed a cake with the logo of the Vegas Golden Knight in a hurry as our other cake plans failed. I was told to bring in a picture and it would take 1.5 hours to complete about 40 minutes later it was DONE. Amazing what great customer service they provided I will be telling 100 people about this store......Thank You
Meal type
Good ice cream but expensive.
Service is not with a smile and very slow and their ice cream machine broken
This place rocks! Order a "Brett's Salad" if you want a great lunch!
Today we went through the drive thru and I had a problem with my debit card, but it was all I had on me. Instead of disappointing the kids by having to leave it behind, the kind gentleman said it was on the house. Thank you for your generosity and kindness! My kids and myself are incredibly grateful! We will be back!
Bought a Blizzard Ice Cream Birthday Cake. The personalized message on the cake looked beautiful
It's OK for a dairy queen just your tipical dairy queen
Good employees that seem happy and the food is also good.
Best ice-cream
Best burgers by far for fast food
The food was not barley warm and portion of sizes were definitely smaller then when I wash there last month
Watched the cook grab raw patties throw them on grill then continue to make burgers no hand washing in-between. Beyond disgusted at the lack of any consideration for food safe. Don't go here unless you want contaminated food
Friendly staff and superb service! Restaurant is well kept and they made my sandwich freaking amazing.
I get ice cream here
Always good meals and deals
Ordered 2 cheeseburgers through the drive thru, service was fast but burgers were both ice cold and inedible. Sear he'd through bag but store did not provide me with receipt. Very bad experience, will not return again.
Foods aok n prices r great
Tried to go get dessert for my family, teenagers working inside were closing the store a half an hour early and ignoring the customers outside. I was at least the second car that gave up and drove away.
Yay Blizzard
Service
Great service through the drivethrough. Employees were very polite and service was fast.
great foood and fresh food ????
Clean place to eat. Clean friendly staff. Polite
Great food
Just got the most delish Dreamcicle Dip Cone! Thought it looked small but it was HUGE. Loved it and will return. The staff was so very nice!
Not impressed with service here asked for chicken sandwich had a coupon asked to double order and make them combos with onion rings instead of fries when I left I had fries so went through drive through again and lost my patients over the speaker at window was told by another girl that they wouldn't exchange the fries they would have to charge me for onion rings when clearly she knew thats what i wanted in the first place so don't complain or say anything or lose your patients. Clearly its terrible service from the start I don't recommend going here
A little unorganized
Good food. Good service
Ok food ok service...
Love the hot fudge sundaes
Customer service was very good, even with training a new employee. we notice that the fries taste like they have been soaked in clorine. This has been noticed by us before. Not very appealing. The chicken strips were great and burger was good, temperature was better than we have experienced in the past, tended to be cold. Over all good, just please do something with the fries
Always great service!
The service was wonderful. I made a huge order, staff was friendly and helpful. We only missed one side of fries for such a big order.
Would love to eat here but i just dont have time to sit at the drive thru for ten minutes before they even take my order with only one car ahead of me at the window…
Usually it is very good. This night it was considerably busy. Tables were not cleaned. Food was not as well prepared as it usually is. Visit the DQ often and this is the 1st time it was not up to par. Everyone has an off day. Hopefully this one was a one time deal
Good
Had the chicken finger meals was old and tough. Even the dog wouldn't eat it !
Nice quick chicken strips meal and Blizzard desert for $8.79. nice!
They changed the staff. They were awful with their blizzards, they didnt make it correctly. This happens three times now. Its disappointing. Other DQs like the one in Summerlamd were better.
Strawberry sundae had NO strawberries. Juice only. Ordered cheeseburger no pickles received burger with 6 pickles.
It was great when the Old Man had it, but now its gone downhill and overpriced and they often "forget" to check the orders at the drive thru.
Clean location. Get the blizzard of the month!
Service
Fast friendly service
$5 deal is a great value for a tasty cheeseburger and super hot fries
waited about 15 mins in line prior to ordering. not an exaggeration either. the restaurant has been updated. the seating is better but its more crowded now. order was wrong as i wanted the breaded chicken sandwhich - realized when i got home. not to impressed. noticed two others who had orders wrong while we were waiting. the biggest problem is the amount of rude, vulgar and ignorant teenagers in there. one group was harassing customers and asking whats your name and then mocking them. same group was swearing like sailors. kids are around and families. complete lack of respect and dignity. i wonder if a lot kids are raised ljke that here in fort mcmurray nowadays? i wanted to say something to them and put them in their place, but i figured it would be like pouring gasoline on a fire. i did ask for a manager when ordering, but none were around. so i let the till lady know our complaint. those kids were not even eating, just loitering. maybe in the future limit the amount of time teens are in there. if i go back it will most likely be in the evening.
One of the better ones. Quite clean, good food, and staff that cares.
Good service and friendly staff.
Long line be prepared to wait 20 to 30 min
Staff don't listen/care what you order.
They are the worst at getting your order right I asked for a three piece chicken meal and A large fries on the side they put large fries in my three piece chicken meal without no large fries on and I paid for the large fries too
Well the truth is it is still not to good service is slow and the food can be better that's just me judge for your self ..
Still in Covid mode. Received good service, food was great, no complaints. Little bit confusing for service line. Figured it out. Thanks.
Dairy Queen makes good burgers & the fries are great!! Of course you can't compare the sundaes to anything, anywhere!! The other great thing is that you can get some Amazing ice cream cakes for any occasion. A good place for a filling meal & dessert. Prices are about the same as any other fast food restaurant,l it's just the difference
Great place to take the family. We go there quite often at night for desert. Open till 10 pm you can get craving for ice cream satisfied. Very clean inside ,and the washrooms are well maintained.
Place looks good but why is it so cold here, are they afraid the ice cream will melt. It is so cold the employees are wearing coats and sweaters. Food was good and what we expected. Wait time about 10 minutes.
Fast and a good value...
Fast
Great burgers
Service was fast and friendly but over priced.
Service with a smile. Food is always great.
Soggy food. Slapped together chickenbuger looks like they just threw the toppings on the bun wraps it and threw it on the floor lol oh my
Good food. Slowest drive thru on the face of the earth.
Quick
Clean and friendly. Has outdoor seating too. Enjoyed our visit.
Friendly staff
The ice cream is awesome! Getting a discount on it makes it even sweeter.
Very tasty. Polite staff.
consistently excellent fastfood and awesome service
It took 25 minutes to go through a three car lineup in the drive through today, I only had a 30 minute lunch break, perhaps the Wendy's across the street is a better option for anyone with less than an hour to kill. Also judging by other reviews left months ago the customer service is not improving.
went there for the first time today.....never again. The young girl who served us was not wearing gloves nor washing her hands. There were two vehicles ahead of us...the first one paid by cr. card and was handed the interact, once returned, it was not wiped, the second vehicle paid with cash and change was given back....still no hand washing. We were not impressed, not going back. Not even worth one star!
Love the BOGO coupons
Yummy
$7 meal deal with dessert ... Can't beat it
Coffee was warm
Parking is a little hard.
Being the only Dairy Queen Establishment in Fort McMurray, I have gone to Dairy Queen many times and during these visits I've noted some unappealing things. First of all, the decor is very outdated, poor and quite frankly disgusting. The counters are wearing down and the place doesn't look sanitary in the least bit. However the decor is the least of Dairy Queen's problems. I've witnessed events where staff have not been treated fairly. Events where employees have made a mistake and have been called out about the mistake in front of everyone. Now some of the employees are not the most social or polite people but they do not deserve to be treated like the way I have seen them treated. It makes me not want to eat there honestly. I would never allow myself to be treated like that. Also, There is a trick called the blizzard trick at Dairy Queen, I've seen it once or twice myself but for the most part it doesn't really stick as part of the Dairy Queen routine and I am perfectly fine with that. I think that the blizzard trick is the stupidest thing, it's a waste of time and I don't really care if my ice cream is thick or not as long as I finally get to eat it! In conclusion, I love Dairy Queen and I've been to many establishments and this by far is the worst I've seen in terms of the decor and the way the staff is treated. The foods great and most of the time the staff is very friendly. Dairy Queen is my favourite ice cream place but the public treatment of the staff makes me not want to support the establishment at all.
Fast service really, friendly polite staff
It was very great!
Server not friendly and food was blah....very unusual for this location.
Great place
Food is tasty
Awesome ice cream
Quick service. Good food.
Quiet place
Great ice cream as always. Coupons in the mail made it even better.
Food is absolutely disgusting . Worst dairy queen I've ever been to.
Service has gotten slow you set at the speaker for up to 5 minutes before they answer most times. They are understaffed or have very poor supervisors working.
Got the order wrong ( paid for 2 patties and only got one )- that happens. Burger was lukewarm at best- disappointing but again, not the end of the world. They just opened and are likely working out kinks. However, when the lady brought the order over, it appeared she was picking at my food. She was. She set the tray down, told me she dropped some fries in the sundae and walked away. She had managed to remove all but one. No offer of replacement, bare fingers digging in my food. Pandemic, day 3. Am unlikely to return to this location.
Hire more people ... it is really that simple ... that or give your staff more hours ... do what you have to do ... but it is unbelievable the amount of time we had to wait ... I cannot blame the poor staff who are running around trying to get things done ... there was only one person working the counter with a bunch of people waiting... it took 30 minutes to make 4 blizzards ... I really think they are just relying that they are the only dairy queen in the area ... they didnt even have the cotton candy blizzard... awful experience
Always...I mean Always friendly customer service at DQ I'm Goose Bay! Even when they're extremely busy which seems like most of the time you're always greeted with a smile ????
Good service, freindly staff. Employees handeling food not wearing masks, concerning.
Love this family place
Amazing service and damn that was a great blizzard!
Decent burger bad fries.
Quick and friendly
19 minutes to get through the drive thru. When we got to the window, the cashier said "uh, what was your order?" AFTER having us pay for the order. Needless to say, by the time we received our blizzards, we were both too annoyed to eat them.
(Translated) Ha good ice cream thank you (Original) Ha bonne crème glacée merci
Great place to stop on the way through
When is the dairy queen opening up in powell river bc.
Quick service friendly staff.
Best I've ever been to.
Friendly staff, but in desperate need of a renovation. Good location.
great food this time with a bigger dipped cone
(Translated) A DQ (Original) A DQ
the manager kept staring at my friend and I as we were looking at the menu trying to decide what to get. Made us feel super uncomfortable. Not great customer service but bet I’ll be back for the ice cream.
I just came from the drive through only to discover that I did not receive the gravy I ordered, there were no condiments for the burgers or napkins. This makes twice in a row where the service was lacking and the price was higher. Almost $30 for 2 meals. Just letting you know it will It be the last time at least until the store opens.
Service is great and food delicious
So much better since the renovations
Was at this restaurant this weekend, dine in is now open so I figured I would sit down with the family, every table was dirty in the restaurant with atleast 6 employees working behind the counter. I understand things can get busy but it was …
120% best meal i have had. Toppings were super fresh. Great job!
Terrible service sat in the drivethru for 20 min eith only 1 car ahead of us get your act together
Very nice place to go for tasty treats.
Always check your order before you pull away at the drive through. They frequently short the fries by quite a bit. One time i got a chicken finger meal and, i am not exaggerating here, it had 6 fries in the box. This is the only DQ i have …
I took 4 young kids in for a treat and it was awesome, the service was fast and very efficient. It was great!
We got charged for and were given an extra drink, and my dad ordered a chicken meal and got chicken strips instead. Good enough food though.
very disappointed. Awful service by the drive thru, no just took 15 minutes the order, but also the young man who attends the window was very disrespectful when I asked why the order took so long, and he made fun of me along with the other kids who work there. I suggest DQ should give better training in customer service to the young staff hired. I wont return at this location, never again.
I had ordered a birthday cake to be picked up at 11am. When I got there at 12pm. It wasn't ready, I had to wait 15 minutes for it to be done. They never offered any coupons for the inconveniences. Until I asked.July 14th 2017 Penticton DQ.
Yum
Whoever the man was working the window July 24 in the afternoon was fantastic! Very fast and very friendly ????
The ordering lineup area is confusing and cramped and the workers have issues with english.
Ordered a cake, called when I arrived due to Covid 19, they let me in to pay and the transaction was very fast and staff very polite.
Heard an ad on the radio for $1 cheeseburgers at all Canadian dairy queens But this Dairy Queen does not honor anything that thing that Dairy Queen is offering Or maybe they're just not a part of Canada
Great food as always
Not recommend. Eveytime i order drive thru i have to go back in in the store to get what i actually ordered... too many kids working with out super vision..
Food quality was consistent with other Dairy Queens. I've always found their prices to be a bit on the higher side. Staff were polite and worked quickly.
Safe, clean and friendly with very tasty food
I enjoyed an excellent bacon cheese burger fries and a small dipped in Chocolat vanilla icecream cone for under $ 7.00 bucks. Service was fast friendly and polite. My friend and I thoroughly enjoyed our super. Thank for making my return home from the hospital so thoroughly enjoyable.
Always goods
Dairy Queen is the best!! Their ice cream cakes are allways amazing! They do such a great job when you order! You get exactly what you wanted!! The staff are always friendly there. Great job guys to the team and manager????❤
Bought onion rings they were not even cooked!! Disappointed when I got home.
ice–cream is very good
They have Great Service & Wonderful Food as well as Ice Cream! I myself have Always loved it here!
Friendly server ok food
Excellent service ver clean
Always get my cakes from here. Fast service and pretty great food
Excellent food awesome service.
Best burgers in town!!!!
They mixed up my order with my mother's order.
Bit expensive but tasty food.
I ordered 2 strawberry Sundays extra strawberries Nd we got vary vary lil strawberry that is why I paid extra to get more no the worker said that is extra so I hate to see their reg ones 1 was just the syrup no strawberry
Great food and dessert
courteous service good food
Horrible lack of effort and care for customers amid a public health emergency. While every other restaurant in the area is taking precautions to ensure the safety of their customers, staff here are doing nothing. No gloves, no masks, no contactless payment, no signs warning customers of this, and no apologies or commitment to do better from anyone. If you’re ordering delivery beware of their unsafe practices.
Love their blizzards
Lunch
Delicioussss moolatte
Good blizArd
Very difficult manager and staff. Deluxe cheeseburger took 45 minutes and was delivered to me in a McDonald's bag, smell of trash was intense but it's not the worst I've smelled... cashier spoke in a threatening tone and bathroom was broken every time I visited. Fries were completely soaked and sopping wet. Incredibly terrible penmanship on food orders and server addressed me as Cpt. Scumbag. Owner abusing employees in front of all patrons. Will not visit again...
Burger cold , to many time waiting for cold food
Horrible service, there is nothing on the menu that takes over 20mins to cook. Waiting in line for over 25mins is ridiculous and the line up wasn't even that long. This happens every time I go here. Someone needs to step in and make some changes.
Very slow took 30 minutes for three to go through line up then took twenty to get order what ever happened to fast food
Food was good service was ok
Burger patties smaller buns changed Cheap on sundae sauce. Bad meal
I like this place because they have a $7 meal deal
chesea is the best server
Food is amazing. The drive thru needs work. Cake almost take the bottom of your car out where you order and where you pick up food
Great Excellent service and honest personal
Work of art! Thank you DQ of North Bay for taking the time to do my favorite, right!! ????????????????
Terrible customer service, 4 people chatting in the back while 6 people waiting to be served! Waited over 20 minutes for 4 ice cream and no one in front of us! These young people obviously need more supervision than what they have!
Very tasty ice cream treat
Orders weren't what we ordered. Sundae toppings were skimped on. Not impressed.
Very good service and restaurant is clean. Kids enjoy their dairy queen treat.
Drive through is very slow and order was not accurate. In store attend was friendly and corrected the order.
My husband and I have visited this DQ several times. Consistently friendly service. Staff is very accommodating and pleasant, special mention of the "girl with the green hair" and the "girl with the short, light blonde hair" who were both working on the day shift this past Wednesday, August 30th (sorry I don't have your names)!!! Both these young woman were extra nice and know what "going the extra mile" means. :-). I'm taking off one star as I noted staff handling money and then proceeding to pour coffee etc...it is SO easy to cross-contaminate food and serving items, even if not actually cooking. Touching the edges of cups after money, etc is just as bad. I think that hygienic issue needs to be addressed immediately. There was also an unfortunate incident while we were there of a man coming into the restaurant (appeared to be high on something) who was disruptive and upsetting. Going in and out of the doors repeatedly, looking at customers in a threatening way and at one point, slamming one of the outside doors close to our table, so hard that I was shaken up when the walls actually shook ! The staff did not seem to be aware of this going on. Something to keep in mind, for EVERYONE'S safety. If I had been the manager at that point, I would have been calling the police. As far as the complaints about the oil and deep fryers here, I can't comment. We usually order only decaf coffee (excellent) and sometimes ice cream. Keep up the good work DQ staff. :-) Your smiles and good service are appreciated. Helpful votes most appreciated! :-)
Consistently good - but I have a suggestion! Sometimes the wait can be long, but is that really a bad thing? If you have to choose between cold fries and burgers served quickly versus one you have to wait a few minutes for, which would you prefer? I'd love to see this restaurant participate in the DQ Loyalty & Rewards Program through the DQ Mobile App. The ability to offer curbside pickup is something that should be offered in rural settings such as this location. Your team have always been great. So make the switch to mobile ordering and I'll gladly give you 5 stars.
It's alright. Not really a DQ fan to begin with, but the burgers are good
there's not one thing i dislike about this dq, including the tiles they picked out for the floor, or even the soap dispenser in the men's washroom. lets be real, the buffalo strips are magical. I dunno why, but most DQs i've been to do not coat the strips with buffalo sauce. When you ask the employee to do so, they usually glitch or something and then stare vacantly at you for an uncomfortable amount of time. not here, though. This DQ coats the strips SO well (they even ask if you want them coated!) The chicken also tastes so much better than other DQs: it's tender, juicy and reliable. I also really like the drive thru speaker, the sound quality is top notch. THE GOAT.
Disappointing. Should of known better They always do awesome at the beginning then they just stop caring I'm always missing parts to my order and sometimes I'm missing complete orders. Their portions went from decent to something i would see in a kids happy meal. (yet still charging you full adult size meal prices) I ordered a BLT Salad it was all shredded carrot and cabbage. Barley any lettuce. you order gravy for a dipping sauce and the container is half full. This place wont last if they keep up on the same path they are going now.
We prefer to buy our food here, the staff is friendly and they seldom mess up the order.
What a feed!
Take out
Great food, good customer service. Speed isn't perfect but is acceptable
Use to eat here all the time went today mushroom felt like they took everything out of the fridge and put it together (cold )milkshake was good
We go for the two can dine for $11.99 meals
My food, crispy chicken and fries were hot and delicious. But the other 2 fries were barely warm. The kids two chicken strips we barely warm and hard enough i had to share my chicken with him. They we inedible.
Really good ice cream cakes. Great staff
Friendly staff, quick service and good food. A little pricey but for fast food it's a good place to go
They switched up the burger patty, I use to LOVE DQ burgers but now......they are average at best. And they roll with Brisk Iced Tea now? Not sure how long that has been going on for but, not as good as classical DQ iced tea.
Fast drive thru service
The review was for DQ parfait. We were disappointed by the parfait. It has very smooth and creamy texture. Presentation is good but taste is very artificially sweet with lots chocolate and caramel sauce and the topping peanut was just ok. Its definitely not worth the price tag and will maybe try something else next time...
Enjoy the service and food.
Always get service Great fresh food' good coffee and very clean. Great deals too a lot better then going to McDonald's which end up having either lousy service or something made wrong never fails.
Asked for extra pickles and they forgot. Maybe next time I guess
Very good food
Stay away from this one! If you do watch your money! I was charged $9.00 by debit for a small blizzard with an extra topping. This is not good value when I told them the mistake they did not know how to correct it. In the end they gave me $1.00 back and handed me my melted blizzard. Poor service and value and a rip off. They have lost my business forever.
I am allergic to dairy. At the drive thru we asked if they had the dairy-free dilly bars that are advertised. They said yes and so we bought one. When we got home we noticed it did not say dairy-free on the packaging so I called to ask if the sold dairy free dilly bars and this time the answer was no. Could have been a very serious situation. Very careless of them.
Burgers and blizzards. Don't get much better
Apparently this location closes at 9pm instead of the listed 10pm
So dasome, good food and desserts
Ice cream was great and the store is recently renovated! Nice
Whenever in swanriver, like stopping here for lunch/dinner. Usually hot and fresh. this time was not as good.. onion rings were old and not fresh this time. Burger was though. Hope it's better next time..
What we had was good, but found it expensive. Had 3 blizzards 2 mini and one medium, and it was alittle under 15$.
The food was good
Great food was fresh and service good
We ordered and came home I order a mint blizzard no chocolate as it is an allergy!I always so please clean machine to ensure no chocolate. Not only did my blizzard have chocolate but big chunks of it all throughout
Always good ice cream!
I had to wait 15 minutes to order anything.Only other customer at that time was skip the dishes.Then another man and I had to wait another 20 mins to get our blizzard.This was inside.The staff in the back were making mistakes on orders for drive through.
Very very slow service. I'm sure this will improve with time but it wasnt that busy. A lot less busy than mcdonalds is on a regular day.
Always really great service, especially one individual I believe is named ‘Tarun’. Quick, polite, consistent and a calm environment.
Very slow ????
Would be great if they would open a scheduled time not 20 min after all while watching you outside freezing .. last time I buy a 30$ ice cream cake at this location
Awesome service today. Great food. Easy location to get in and out of
Just got a burger and the bread is moldy. Not impressed. 0/10
They are open for drive thru or walk up window
Awesome service
Only one start given the food does taste good and the menu is good how ever the children that work there should grow up and pay attention rather than gock at one and another the entire time and properly fulfill orders. Not impressed with how often orders are fcked. These are the type of people who believe they deserve a higher minimum wage.. ???????????????? oh and have they ever hear of hair nets?? ????
Great people work here. Prompt service.
We were so happy with the attention to detail Yolanda provided for our daughter's wedding cake. It's hard to believe it was a dairy queen cake! It was absolutely perfect and of course delicious!
Always love a Blizzard.
Meal type
Pretty disorganized, dirty and uninviting.
The computer system was down and I waited in the line for 30 minutes before I was told this. They were offering discounts on ice cream butthere get to a mushroom swiss hamburger.
Food is always great.
Whoever made the DQ original birthday ice cream cake with the pink icening homer Simpson looking donut on it.. made my birthday yesterday ???? it was hands down the best cake I ever had. Enjoyed every piece. The pink frosting stuff around the side of the cake was just tops. Can't beat DQ ice cream cake.
Not a bad place to grab a quick bite
Janessa and her blonde friend gave me insanely bad customer service. I was waiting for 5 minutes to get my order taken while they just stared at us from the back and laughing with each other. After they made my blizzard it sat on the counter for a few minutes before one of the chattery teenage girls brought it to me. I was tempted to just go back and get it myself.
Best Dairy Queen ever!
Service at drive thru was painfully slow. Turned off vehicle to wait. Line up behind me impatience. Staff did not seem to have any sense of urgency.
Good place to eat
Not sure why you use spoiled lettuce leaf on your burgers? Not wilted but spoiled. Even mentioned to my kids on the drive there that this DQ is never the same quality as the others in Medicine Hat.
Better than the DQ on welton st
I ordered a chocolate brownie extreme blizzard. Not sure if the extreme means you'll be extremely disappointed that there isn't any brownie in it. I've been to this location once before and there wasn't any peanut butter in the royal Reese brownie. We make the treck across town because they always get the orders right. Perhaps get them to give this location some training
Service
Went thru drive thru on Sept 4th . The guy taking the order was very patient and helpful had to change order 3 times and he got it right just in case he reads this it was approximately 2:30 pm got our food and it was the best fast food I have eaten in a long time !!! Fries were actually hot and burgers were awesome !!! Thanks Dairy Queen in Digby !!!
Ordered score blizzard! Got a turtle blizzard. NOT what i ordered but enjoyed it anyways. Girls were cute and friendly not very fast for only 2 customers in the store but had my order & out the door within 10 min. I will return and hopefully they work the kinks out by then!
20 mins in the drive thru...finally got food and ice cold...don't bother
Food underwhelming. Dessert always good. Staff meh (some nice, others meh).
Great meal deal. Very Friendly!!????
Slow
Service is hit and miss always seem to be training someone new.
High price for little product...disappointed in price gouging ???? $2.50 for a bit more icecream is ridiculous!
Fast friendly service, good food.
The service was slow. The person didn't advise that there would be a delay. They said my credit card declined but actually she tried to put it through as a debit card.
Best restaurant in town. Hot food that's delivered to your table for a great price.
Very good service
Staff is unbelievably rude, even ordering is a major inconvenience for them. Would not recommend.
Very expensive ok food.
the fries are the worst i've ever had from a restaurant in this city, like worse than the cheapest frozen store bought i've had. their queso dip tasted like no name cheez whiz. their chicken strips are decent
Great, my kids love it!
They won't give you original receipt to do online survey. And when app code doesn't work they won't when redeemed in front of them they say it's a DQ problem but they are an employee so kinda pathetic. Employees also not wearing name tags. Ordered a large royal blizzard and only top 1/4 had fudge.. Rip off! !!!
Canadians love icecream in the winter. I can attest to my statement for I am a Canadian who infact loves icecream. Blizzards seem to hauntingly speak to our deep frozen hearts in such a way that it brings a childlike giddyness to the surface and do you know what best pairs with a Chocolate Extreme Fudge Blizzard at Dairy Queen's Grill & Chill in North Bay? Why you guessed it. That's a Tim's med Dark Roast double double and ice fishing out of an ice shake made out of your grandma's old chest freezer.
Love the soft serve ❤️ strawberry sundaes - except to get smaller they haven't changed since I was a child! The onion rings are pretty good too????
Food was great, very polite. Definitely it'll recommend it. Lots of extra stuff in my blizzard ????
Meatless dry cooked too long handle too long
Other
Wish the franchise would offer lactose free ice cream.. My daughter always see her friends eatting the ice cream and gets so upset she cant have anything. I really think there would be a market for it, I personnel know a lot of people who are lactose intolerant.
Bought a med. size sunday and the cup is about the size of the small but the price is up and the icecream tasted horrible, has a chemical taste ????
Very friendly. Nice staff. The meal was great.
Good services
For fast food
Now that this is the only dq in town they figure it's okay to put 10 fries in a bowl smother it in cheese and gravy and call it a poutine. Before they used to serve poutines well but now they are halftines. Same goes for other food items, prices went up and food was less and less as time passes.
Awesome!!
Ordered a large amount of different items..staff was friendly and fast
Dry chicken, partially uncooked fries, watered down pop. There were no customers when we went in. 6 staff by the counter no acknowledgement for several minutes. Didn't make me want to return. 20 cents for an extra dipping sauce when they only give you one? Come on!!!
Told they ran out of onion rings! When asked why, was told "we run out of a lot of things here... sorry".
she helped me with the bags (8 combo)
In love with their blizzards.
Even though the service is slow... Still have the best ie cream around... Worth the wait..
Nice eats, though drive thru is slow
Best service in town when it comes to fast food. But food quality is a bit hit and miss. The dipping sauce in generic containers is a bit concerning - it should be sealed and fresh!
Good for a cheap meal deal.
Very pleasant experience, the gentleman at the cash register was extremely friendly.
Great food and service manager to cheap to turn up heat workers wearing gloves serving food
Never had any issues, best place in town to get my ice cream fix lol
Lots of choices when it comes to birthday cakes and treats. Service was fast and courteous and the location was clean.
Very happy with food quality, service and cleanliness. Nice to have the Grill & Chill. If you want that charbroil flavor it is a good option.
We have been a couple times now for ice cream and we have been in drive thru line for over 20 plus mins very time the line is always into the Canadian Tire parking lot. So maybe get more staff during dinner hours if you can't keep up. If we see the line that long again we will not be stopping.
Great food
Love the ice cream and flamethrower condiment
I love it
Great food and service
Where to begin...,messed up my burger. Every table was dirty even though there were only 2 customers. Had to wipe the seats off and kick the garbage from my feet.
The deep fried scallop is surprisingly good
Service was fast,food was good.Friendly staff.
Fast service and the blizzards are always great! Best DQ in the Medicine Hat!
Love the burgers and the desert.
Service
It was ok
Great food
Delicious and cheap????
Good quick meals great pricing
Excellent service
Drive through fast and friendly
Great food!
New location fantastic service and delicious ????
Not bad, but too expensive
My cookie dough blizzard had like 4 pieces of cookie dough the rest was just vanilla ice cream and the HOT fudge cookie was luke warm. Pretty disappointing.
Enjoyed my burger alot
Enjoyed our icecream. Wonderful service
Covid response: in one door , out the other. Masks encouraged and worn by staff. Drive through encouraged here, staff are uneasy about walk in traffic. I watched as someone tried to go out of the "come in" door. One of the staff "yelled" at him to turn around. In any other climate, this would be grounds for a serious warning or termination. In this climate , it is ok?
Its definitely not "fast" food
They have changed it up to facilitate Covid
Great customer service. ????
Great customer service. ????
I was looking forward to icecream and I u understand they were supper busy but I asked for a banana split and extra fudge sauce and peanuts. I didnt get extra. Barely got any other toppings. Mostly just plain icecream. The other stuff was great. Icecream and pretty disappointing. That was the only reason I ended up coming.
Freezing cold hamburgers. Went for ice cream and got cold burgers. Could be better.
Fast, friendly service.
Great customer service. Was turned away from another DQ because of the mask I was wearing. But they served me no questions no issues and they were super friendly.
I dont mind eating here
Pretty slow
Nice new building
Always slow have been waiting for my food for the better part or an hour
Terrible food not even close to quality in Terrace DQ
Great
3 separate trips I have had my order shorted it incorrect. When I phoned it complain I got no response for over 1 week until I contacted head office
chicken strips are the best
Ok
Nice new restaurant with great food!
The service is pretty bad and slow here and nobody cleans the tables at all. Drive through and Skip seem to be given priority so the wait is long. Not good at all.
Always fun going to Dairy Queen! Friendly staff, have a Burger and an ice cream treat. Always go back!
Hubby decided to try diary queen for a change. There were two people ahead of him. It still took exactly 14 min.to get his order!( im assuming its because the drive thru people r served first). This took up half of his lunch break. Then, after paying $12 something for a double cheeseburger combo,he noticed his burger was just regular sized with the exception of an extra small patty on it. It definitely looks alot bigger on TV! He was so disappointed with the service and quality of his meal that I agreed to call the manager on his behalf ( since his half hour lunch break was over). I spoke with the manager and she said they were working as fast as they could during the lunch rush and there is nothing she can do about the size of their burgers,so she was not going to do a thing for him. So everyone in the drive-thru gets served first, and their extra large burgers that cost a fortune r merely an extra tiny meat patty thrown on a reg.sized burger. And the manager doesn't care about your dissatisfaction of the high priced puny meal, nor the 14 min.wait it takes to get it! Just had to share our experience. Oh I also noticed the owner writes the same response for all their reviews about how they hope you will give them another chance etc. Why give them another chance if there is no compensation given for your inconveniences? A generic two sentenced response that is used repeatedly for all reviews doesn't cut it.
Great lunch with our kids.
Ivecg be
Always super friendly staff. Great job!
Plain and simple order.. just onions on my burgers with cheese. The girl repeated it to me but yet the order was wrong. I ate the burgers anyways because they were still delicious LOL. I didn't complain because the counter girl was young. She brought dessert before our meals came out. I did notice. Is the slogan on the back of their t-shirts. I just went with the flow.
I like ice cream
Good fast service at the covid drive through Food was pretty good too .
Food quality and accuracy was very low
Take out
Food was cold, service was poor.
The ambiance was good, the employees could be trained a little bit better.. (I don't normally eat ice cream) but if I'm not mistaken, the ice cream cones are supposed to have the DQ swirl; which mine did not have, as well as it was supposed to be chocolate dipped... the chocolate was so thin that the ice cream was leaking out of the chocolate like a human does when they sweat (couldn't think of a better analogy haha) Side note.. I didn't complain because I will not discourage the teenagers there because this is probably their first job and I know what it's like to first start working... I still remember my first day working and ended up trying to deal with complaints left right and center, so I wasn't going to be doing that to the children of today :)
Never open on time, can't keep staff Manager wouldn't even make a blizzard.
Yes, it's a small fly, not a huge deal, just add protein to the nutritional facts, most importantly is that there was no full refund for purchase, only a portion there of....
Excellent service and """Fan Food """""
Foods hot
Good food, fast and hot Great staff
Good service Lots of seats available with following the public health guidelines
A quick lunch well worth it
Best ice-cream ever.
Friendly fast staff. Can't believe how quickly they get through orders, sometimes the bottom isn't stirred fully but I'll take it over waiting forever. It's good to see DQ focusing on what matters, the customer experience. Hey DQ staff, we notice how hard you're all working! 10 stars for you!
great burger and poutine
Great burgers!
Great service, great food all at a great price. Thanks Dairy Queen!!
Good people, good food but drive through speaker needs to be upgraded
Cooked food takes a long time to get (>10min), doesn't taste good, and service is rude if you voice a complaint. Great place for a Blizzard, but I would get a burger at A&W, where they are quicker, tastier, and show proper care for their customers.
Disgusting facility
We had great service and the food was very good.
Delicious!!!!!
Great Service
Good food
Lunch
They are courteous and make excellent poutine.
Good food and service
I will start this by saying that I normally can trust the quality of both customer service and meal at this location. I go through the drive thru everytime and I get the same thing. I ask for a fresh cheeseburger and sundae and get it . Today I went in with my boyfriend and he ordered a meal#2 and I got what I normally do. We waited 23 mins ( which made me late for picking up my kid) and they gave us the wrong order . My boyfriend was upset and went to leave. I asked the girl at the counter( perhaps 15 year old asian girl with glasses) to ensure they correct the meal. We will go through the drive thru and pick it up. We waited another 10 mins in the drive thu get to the window.. ask for our order and discover the girl never placed the correction. She started to place the order and I told them to stop. I was made to wait well over 30 mins and we ended up leaving with the wrong food. I asked for the owner's contact details and was not given it. I will contact both the franchise and the headquarters. They were given 2 chances to get it right. You owe us $9. Very poor service
It was alright,wait time was alittle much
Very good.
Meat was overcooked and dried
YouTube
(Translated) Amazeballs (Original) Amazeballs
I waited almost 30 min for my food my family finished their food before I got mine tonight. Then got sick when i got home. Plus my nephew got sick . Will not go back
Alright
No gravy for portine
Not open till 10:30pm on Friday like it says on here got there at 10:07pm doors locked, lights off, and no one home. Is it just a typo?
Who doesn’t like ice cream!
Quick and friendly service
Bad. I bought chicken strip basket with honey mustard. When I came home there were no chips in the bag and no sauce. Why can't they do a job properly?
Always a treat!!
Fast food with great service! Always have time for DQ!
I very like this place
Customer service is in general, really good at this location !!! :)
The Flame thrower and onion rings were hot and fresh. The service was fast and friendly. Thank you.
I found a blonde hair in my food n i have black hair. Ewww it was so gross. Tried calling dairy queen the number they have on site is a damn fax number.
Good food, iffy service
Food is always done right.
Great service, very clean. Nice place for a treat.
One of the better fast food burgers
When I got there there was one person ahead of me. It took 5 employees to stand around the cash and help that one person. When I finally ordered, my fries were still frozen. Not all of them, but a handful. The grilled chicken was pink on the inside and the cheese burgers weren't flame broiled at all. They tasted heated up. Just like Macdonald's. Gross and under cooked food. I will never go there again and I will make sure everyone I know hears about this. Disgusting.
Great food nice place i recommend coming here
This rating goes directly to Kyla who is in charge of decorating ice cream cakes for my family. I have gone in with very specific hand drawings and she never disappoints! Excellent, friendly customer service Kyla! Thank you!!
always good
The place is great and staff are friendly...
Messed up order again
They make you feel like a number - they look after you by just putting you through.
Possibly the fastest dairy Queen I've ever been too! Same great quantity and very pleasant staff
Food was good, just waited a little while in drive thru
My kids and I went to DQ tonight . Why I ask a question. One of the workers was so rude and stated yelling at me Saying I was the only one ever complained. I simply asked a question. Never complained or planned to complain. However the customer service I received tonight I have to plans to ever go back
Food was great as well of service and food was nice andhot
Nothing like a good ice cream on a hot day.
Quick n good service
Friendly staff,clean and very quick
Unfortunately only drive through only right now, always seems very busy, but the drive through is slower than any other fast food restaurant
Love this location the people that work there are so friendly and helpful. And the food is great ????
GREAT PLACE for ICE CREAM on a VERY HOT DAY!!!
Love the ice cream and service
Managed a bus fairly quickly
Great meal deals
This visit was very good. Serve was quick, seating area was tidy and clean.
Stoked to have a DQ in town. I love a good Blizzard. The inside of the store, specifically the waiting area after you've placed your order, needs to be redesigned with Covid-19 policies in mind. It's a small space and lots of people waiting, making it nearly impossible to social distance. Hopefully DQ addresses this quickly.
My sister ordered a ice cream cake ahead of time went too pick it up and man was she soo disappointed the cake was soo rough it didnt even look finished the picture of the guitar looked nothing like a guitar the happy birthday was off center I never want too order another cake from them again soo upset with them
Quality
Always buy our cakes from here!!
Blizzard
Nicely renovated inside the restaurant. Minus one star for poorly kept washrooms. Consistent DQ food and service.
Icecream is good!
Need faster food services. But still great burgers. I guess, worth the wait.
The ice cream is wonderful , service is good but sometimes the food isnt hot enough
Great staff and delicious ice cream
Awesome great staff good food
Litty
Manager was rude. We got our sundae's it had hardly any toppings on it. But other people had way more on their ice cream.
Food is always good and friendly staff. It appears that dq is the only fast food place in town who hires students
Awesome service and good food
Slow and gets the orders wrong.
Unclean food does not taste fresh
Food tasted like it was microwaved.Forgot part of my order and had to go back and get it.
Very fast service.
Very good food
Service was fast and employee was friendly. My Reeses blizzard which I requested to add cheesecake pieces to however had only 2 chunks of cheesecake, so was disappointed to have paid extra and not get what I asked for.
Typical DQ restaurant. However the service was quite slow.
Good icecreams with enough space usually to sit in or outside. Big parking lot and a drive through.
Nice staff and renovations look good. This restaurant had a real ugly interior before and was in need for a facelift.
Their $6 and $7 meal is a big deal for me... Hard to get it from other fast food chain...
What a waste of money, I waited 30+ minutes to find out that it was microwaved and none of them were wearing gloves!! Do not eat here
Went for a blizzard for my birthday it was made well and we sat under the windows on the couch watching the rain fall it was wonderful. I am also pregnant and they told me I could make my blizzard with chocolate ice cream opposed to vanilla... excellent service
Where the f is the flamethrower sauce?
Good overall, somewhat slow service.
Good food and staff very friendly
Poutine and fry portions are small at this location. Still good food. The one lady always try to charge me for gravey in my chicken meal.
Ice cream
Hopefully they open soon it's been 5 months since the fire and the evacuation
Pretty good service with a bit of a wait
Food was quick inexpensive and the service was excellent.
Wrong image on my girls BD cake, but yammy though. Parking is narrow.
Fresh prepared food, friendly staff and great service
Ordered 2 flame thrower combos...drove home 3 mins away and both burgers were ice cold and rock hard....tried to call and complain and no answer.... $25 thrown in the trash because we were not about to eat it and get food poisoning.....!!
I've always had a wonderful experience when dining here. The staff is very nice and polite, I've never had any missing items, or any problems. 10/10.
Typically fast food. Nice to have a dq in town
Great food & service
The workers are always friendly, it's always nice and clean, and the burgers and ice cream are the best
Great food and services, very fresh for fast food
Over priced and food quality poor Obviously Great ice cream !!
Courteous service
Great service
I like the burgers, cones and fries at Dairy Queen. I was there for a BLT grilled chicken salad. They are a good size and one of only a few places that have Honey Mustard dressing. Very good.
Waited 25 minutes for a burger. Not impressed
Love it there the ???? and ???? were hot and were very good going to eat there again soon love the service as well very impressive to me
Awesome food always hot and fresh. Like where else can I get burger fries pop plus ice cream for $6.00 ???? Tks DQ
Terrible customer service. .I thought I would grab a quick lunch for myself and the kids..BIG MISTAKE, drive thru staff member was very unfriendly. A second person came to the window about 5 minutes after I paid (for the very uncomplicated order )and wanted to charge me again. After 13 minutes waiting finally the order was given to us. My order was wrong, I parked and went in with my sandwich which should have had no sauce. Server seemed rude again. While waiting for new sandwich I went use the bathroom and it was filthy. Paper towel was over flowing the garbage with both toilet paper and paper towel scattered all over the floor. Bottom line for the lenght of time and the poor service we received we could have gone inside a more friendly restaurant and had a quick lunch and left happy. Instead we had a LONG drive thru wait, unfriendly staff and a messed up order.
There is nothing i can complain about. Every time i have visited this location the service is top notch. The food is fresh and made to order. The restaurant is always clean and well kept.
Extremely clean restaurant and friendly service!
Good