Reviews of Cookie Mama (Bakery)

1508 14 St SW, Calgary, AB T3C 1C9, Canada

Average Rating:

DESCRIPTION

You will see the opinions of real people like you who are using the services and products of Cookie Mama (Bakery) in Calgary (Canada).

Currently this business has a score of 4.2 stars over 5 and the rating was based on 121 reviews.

You must have seen that it has an average rating is very high, and it is founded on a very high number of feddbacks, so we can say that the evaluation is quite faithful. If people have bothered to evaluate when they are pleased with the service, is that it works.

As you know, we do not usually bother to set evaluations when these are positive and we usually do it only if we've had a problem or issue...

This Bakery belongs to the category of Bakery.

Where is Cookie Mama?

REVIEWS OF Cookie Mama IN Calgary

Karma Farrah

Came in with my mother a few years back and I believe the owner, the lady all the reviews are speaking about, was completely rude. I kept smiling and asking her questions which she responded with one word answers, sighing and just plain rude. My mother who was new to canada at the time asked me if had done something to her prior to coming as she was so confused. Maybe she was having an off day. So I’ll change my review from one star to three stars as her desserts were good. I hope you have a better day than you did that day

Benjamin Chan

My wife is vegan (can't have dairy) and also gluten-sensitive, so I was eager to give Cookie Mama a try, and purchased an assortment of their cupcakes yesterday. We were not disappointed! The cupcakes were absolutely delicious and I highly recommend this place. With most vegan baked goods, there's a compromise, a 'these are almost as good as the real thing' caveat. But Cookie Mama's cupcakes are, dare I say it, better than the 'real thing'! And as an added bonus, their cupcakes aren't overwhelmingly sweet like the 'real thing', which is awesome.

Sue McLarty

I'll never shop here again. The owner treated my son and I terribly. The poor kid was having trouble deciding between chocolate and vanilla and the owner lost it on us. She made me feel like I should not have brought him to the store. In fact, I tried to call the store to order ahead of time and was told that it was against their policy to prepare orders ahead of time - I would have to come down to the store to select the ones I wanted. I did that and got an earful. When I suggested she might have taken our order over the phone that morning if she didn't want to deal with the indecisiveness of a seven-year-old, she started yelling at me and telling me how hard her life is. What?! Shame. It would have been nice to have another gluten-free cupcake option in Calgary, but I'll not shop in a place where the customer is considered a nuisance. I'll shop at Crave or make my own cupcakes and they'll be filled with love, not anger.

Karsten Prochera

Olivia Condon

We ordered a gluten free red velvet cake and 6 cupcakes and though the cupcakes were fantastic, as always, the cake was under-baked and the icing was not all cream cheese - the exterior was basic white icing with cream cheese icing ONLY between the two layers of cake. Considering the price we paid for the cake, it was highly disappointing. Lesson learned, will stick to the cupcakes in the future.

Michael Nguyen

One of the few places in Calgary that makes an assortment of awesome vegan, vegetarian and/or gluten free goods. The owner, Janet, was very helpful with my online order for delivery and my colleagues were delighted with the vegan cupcakes! A little pricey, but well worth it; the cupcakes were beautifully decorated and everyone said they tasted amazing.

anna bourgogne

Large choice of Gluten free cupcakes. GF cupcakes and cookies are not priced higher, which is very much appreciated! The cupcakes were super fresh and tasted amazing! Definitely recommend!

Fiona Ramsay

My family has a dairy allergy and a celiac and we always end up getting different deserts for special occasions that each person can eat. We got a gluten-free and vegan carrot cake from Cookie Mama this year and it was a huge hit, we all agreed it was one of the best GF/DF cakes we had ever had. Thank you!

Eric Yeung

Tiarra Keim

Vegan cupcakes are a dream, better than most cupcakes I've ever had including non vegan. Icing is light and delicious. I ordered on skip the dishes for emergency work meeting, came so quickly!

meagan parsons

I was excited to try their vegan soft serve and show my boyfriend as well but they filled the cups 1/4 full and it didn’t even look like soft serve. Paid $10 for probably half a scoop of ice cream in each cup.

Lauren Body

Coeliac & lactose intolerant heaven!!!! I have been on the gluten & lactose free diet since the start of the year and this place is amazing for the sweet treats I have been craving without the nasties that I am allergic too, all of the icing is piped on fresh so you can choose which one you want, all of the facilities used to make the gf and df look squeaky clean to avoid cross contamination. Would highly recommend to anyone who is on the gluten free and or dairy free diet.

Caritas Lee

Betty Ly

Super kind staff. Love that they have lots of dairy free options for my daughter.

Johnena Stenske

I bought my birthday cake here a few years ago and my guests were all so impressed with how rich and delicious it was! Since then, this is my go-to place to buy cupcakes as for a treat for myself or a thank you gift to friends and neighbors. The fact that they offer allergy sensitive options makes this such a convenient place to buy from! Cookie Mama produces such amazing quality goods, and their staff have always been friendly and helpful to me. Highly recommend!

Anna Gromadska

excellent product, knowledgeable staff and excellent customer service! planning on coming back!

Matt Deans

A little dry, so try to sniff out when the newest cycle of cookies gets made. Score them when they're fresh!!!

Racha El-Dib

Was trying to find a few places for cupcakes for my moms birthday and stumbled upon this gem. I ordered on Skip The Dishes, but next time I’ll be calling in to place an order instead, per the worker’s recommendation. The cupcakes were delicious and the presentation was great. Thank you for being open and accommodating.

Kelso 002

I bought a buttercream cake here for a birthday party and everyone enjoyed it. Cake was moist and decorations were nice. Great suggestions when I called / emailed as well. Would recommend.

Tim Reid

The Pavlova may be the best thing I have ever eaten, fantastic!!

Ronan Woodcock

Bought an assorment of Cupcakes and they were delicious and a hit among my friends. Janet accommadated my last minute request efficiently and would reccomend her bakery. I also used her for a bday cake last year, Chocolate with Cream Cheese frosting and he was amazing!

Jabroni S

Amazing gluten free cupcakes. They also have amazing options for those with dietary restrictions and the owner is very helpful.

Adeolu Oduwole

Karly Renman

I had a gluten and dairy free brownie that was unbelievably moist! It was SO good! Can’t wait to go back!

Brad M

Freindly with vegan options. The cupcakes didn't make it home.

R T

Annie Tansley

As usual the gluten free dairy free was delicious!

Renee Bahadur

Erin Tremblay

Great place for vegans and people with celiac disease or other allergies!

Leydi Macias

Laura von Hagen

great options for GF and DF diets, lovely owners who are super passionate about their business and ice cupcakes fresh to order, can't wait to go back and try more options, also good coffee

yasina bhanji

Julie Moreno

Cookies are good but extremely overpriced.

Amon T.

I love this place so much! I bought lots of goodies from here for my baby shower, and I don't understand why so many people left 1 star reviews here. The staff here are awesome and they are clearly the people you need to go to whenever you need desserts. This is an amazing family owned business and they should deserve all the support needed so I can go to them whenever I am craving cupcakes. :) I hope you have a great day, and rest of the week.

Amanda Moreau

RedHulkTheOne_Gaming YT

Jesse Lumsden

I am not a vegan and I enjoy dairy products but, I can't get enough of their vegan soft serve! The Root beer vanilla combo was delicious. Even in the dead of winter. I am excited to try more.

Marc Leckman

Fantastic product and choices and quality is beyond reproach.

Adriel Chab

Telephone conversation was unprofessional, the lady was very abrupt. Also not happy with the writing on the cake, and the cost does not reflect the quality. Paid around $150 the cake, and expected much more. (See photo of cake with ‘Bride to Be’)

Lyvia Rose Vaillancourt

I regularly go here to get my fill of sweets, while these sweets might be more expensive than others, you pay for special ingredients and special service in order to make them dairy free or gluten free. My favorite place to go and I will keep coming back. Im in love with their cupcakes.

Tessa Reimer

amaaaazing vegan and gluten free options. The cupcakes are the best.. not too sweet! I will be back... Often.

Raw Vegan Joelle

Such a Rude Lady, she doesn't care for customers I called to order a dozen of vegan cupcakes for my son's birthday I wanted to know what is the difference between the assorted cupcakes (which has icing) and the other assorted cupcakes that has colored icing so basically they are the same but the price is so different She said to me literally: I am not forcing you to buy, that is the way it is I told her that is not the way to talk to customer She hung up the phone on me Poor Lady, I am sure you don't feel well at all

Kaitlyn Kelly

The owner is so rude. She needs to retire and take a vacation. Over priced dough too. Nope. Never again.

J D

They offer both dairy and gluten free cupcakes! tastes amazing, so moist and yummy. Staff is always so kind and wonderful

Harpinder Sidhu

Good choice of Gluten Free and Vegan Bakery products

Beks Window

Cute little bakery full of gluten free and vegan friendly options. Cookies are always super yummy and the staff are super friendly. Must check hours before you go

Lina Gonzalez

Called in to order a vegan cake for my sister's birthday and had questions. Apparently, you can't have any questions and have to know everything before calling in to order. I said I would check the website and called back. I changed my mind and decided we would do cupcakes. I call back and tell her that I'm ordering cupcakes instead, and the lady proceeds to yell at me that I need to make up my mind and not to waste her time. I asked to speak with the owner and she states that she is the owner. Listen, if you are miserable, deal with it at home. Don't take it out on customers, and be professional. I ended up going to Bliss as they too have vegan options. They answered every one of my questions and accommodated my requests without a hassle. Bliss' cupcakes were delicious for a lesser cost. Glad I didn't waste a dime at cookie mama.

Ruby Johal

Amazing customer service! The owner of this cute little bakery is a delight to work with. I got a custom gluten free, nut free, dairy free cake made cake made for my parents anniversary. Everyone loved the cake even people who don’t even like cake came back for seconds. This is now my go to bakery for birthdays and special occasions :)

Alora McGrandle

Very happy with the items we have gotten from here! Gluten and dairy free choices taste amazing!!!!

Noelle F

Cheryl LaRocque

This is the greatest find for a bakery!! I ordered a dairy free & gluten free chocolate cake for an anniversary. The cake looked good and it was the best tasting chocolate cake I’ve had. It was a good chocolate flavour, it was moist and fresh! I would definitely recommend this bakery, especially if you have specific dietary needs…. and even if you don’t! I will definitely order from Cookie Mama again.

Aly

2 years ago original posting - Great tasting, light, and spongey gluten free cupcakes and bread! As well as some other baked goods. Cookies are okay, but I don't like mine hard, I prefer mine chewy. Things are priced the same as other gluten free goods are from other bakeshops. If you are celiac like myself though they don't provide itemized recipepts - so no claiming anything from here :( I talked to the owner and she won't change it. Update 2020: No longer will serve fresh bread. Not pleased - the main reason to go to gluten free bakeshops is to get fresh bread (thats fluffy and delicious) as it's really hard to get fresh bread at other stores. The manager also stated that she will no longer allow for special orders for fresh bread to continue either. Also very little flavours/loafs of frozen bread stocked in freezer. Reduced rating to reflect those changes and still not able to get itemized reciept.

Laura Coatsworth

Janet is friendly and responsive in her communication as well as a generous donor to community events and projects. Very thankful for her delicious baking and generous heart!

Phil Tomlinson

Great gluten free cookies and breads - it isn't cheap and the shelf life isn't great, but you're paying for quality and we normally eat everything within a day or two anyway.

Harveen Padda

I got two vegan cookies, two vegan cupcakes, and French press coffee and everything was absolutely delicious!!! The icing on the cupcakes was so soft and fluffy and had the perfect amount of sugar! The cookies were soft too, and paired perfectly with the French press coffee! They also have a HUGE variety of vegan, gluten free, and dairy free options! I would definitely recommend this place! The lady working was lovely as well :)

KathyRae

Awesome gluten-free and dairy free cupcakes for a birthday occasion… Was my first time coming to the shop and ordering through them, and I was exceedingly impressed! Would definitely order cupcakes from them again!

Jen Waters

Horrible customer service! Agreed to make a special cake for a young child with severe allergies then cancelled the order via email because they didnt want to make it. Would rather make it ourselves then pay over $100 for a cake no one wanted to make in the first palce. Nice over the phone but terribly rude email cancelling the order. Will never purchase anything from here ever. Who would want something made from people like this. Shame on you.

Vee Bagga

I got there on April 10th Wednesday at 4:30pm and they have already closed when all their signage states they close at 5:30pm.

Chelsea Marshall

Vegan cake we had made for a birthday was delicious!!

Courtney

Wonderful personalized service, great products - really went the extra mile.

H AT

My favourite Gluten Free bakery!

Jessica Delannay

OMG! Def one of my NEW favourite places in Calgary! Just Wow! I was so stoked to pass it by on my walk down 17th and I’m telling you friends! This place is worth it! I got a variety of 5 different cookies and baked goods for $15!!! Totally worth the price knowing you are putting some good stuff in your system! Absolutely LOVED the Crocodile Rock cookie, that thing melts in your mouth it’s SO good! Plus the space is beautifully decorated and filled with so much love and art! It is worth it to stop by!

concrete abstract

Cookie Mama’s vegan chocolate cake with chocolate icing was creamy, light and delicious! I bought a Cookie Mama vegan cake for the vegan guests and an ice cream cake for the skeptics, but I won’t that mistake again. Everyone ate and loved the vegan cake so now I have a freezer full of ice cream cake. The customer service was also top notch. I called at 2 pm looking for a vegan cake and was able to pick up by 5 pm the same day. Now, I wouldn’t expect this kind of service on a regular basis and I’ll order well in advance next time, but I very much appreciate their willingness to accommodate me when they can. Will absolutely order from them again.

Sarah Olson

Shevy Singh

Vegan cakes are amazing

Liz Ling

I got a dairy free birthday cake with baby Yoda on it and I was SO BEAUTIFUL. It tastes amazing too I love this shop

Danielle Bortz

In light of recent occurrences cookie mama is still making a wonderful gf cupcake so that I could have my quarantine birthday cake and share them with my gf roommate. (I also appreciated the thank you note)

Harman Sidhu

Sasha Lavoie

Great customer service, we placed our order on a Thursday and a smiling lovely man delivered our goodies right to our door on the Sunday. LOVED the mr big stuff chocolate brownie.

Yvette Freake

Great find! Their baked goods are delicious! Just a little hiccup with ordering, but it got sorted out quickly and I was still able to leave with goodies. Check it out if you’re gf or df!

Surya Visvanatha

Great service and really enjoy your cookies and just now I got an expresso and it is awesome. Keep up good work with your awesome drinks and foods.

Haeman Rambaran

Stopped in today to buy some cupcakes for my moms birthday. My mom is allergic to chocolate and I was blown away by the selection of tasty options which was available to us, so I bought some for my wife and I as well. Best chocolate cupcake I’ve ever had, and my Newfie wife was in stunned silence as to how good her carrot cupcake was. She said on a scale of 1-10 it was 100! I’ve never heard her rave about something being so perfect. Will definitely be back for more and more often!!

Kasia Guidinger

Janet and the staff at Cookie Mama are beyond excellent! My family and I have counting on Cookie Mama for dairy and gluten free birthday cakes over the past few years and they have been 10/10 every, single time. I am not always on top of things and have sometimes put in orders at the last minute/been slightly late for pickup and Janet has always been wonderful, when I have not. Thank you for the great customer service and delicious cakes! We will remain loyal customers for many years to come.

Faisal Tahseen

Wonderful service and product. Great customer service. Ordered a cake and it was delivered on time and as stated. Recommended!

Brit

Cupcakes had way too much icing and the owner is tempermental.

Ashley Ram

went in and had the most friendliest and sweetest server help us with our order. we also got a free sample of their soft serve. amazing service and amazing vegan goodies ! so amazing ! a staple in my life!!!

Renato Di Lorenzo

Friendly service. Clean store front. Purchased 1/2 dozen regular cookies and they were stale. Clearly not baked today. Too bad, they would be amazing fresh. Good selection for those with dietary restrictions.

Chris

Fantastic cookies and cupcakes! They easily dealt with allergies and still produced very tasty treats.

Angela F

Very hard cookies

Heather Paes

sucks...i was a loyal customer from the moment i found i could eat here..my family and i have bought cupcakes and cakes...many times.. we were just dropped because we were too too much trouble to keep a little ingredients for us...my large family and i would have been loyal customers... lucky you..you can throw away customers....we counted we ordered 6 cakes and at least 4 dozen cupcakes in 2 months..just for my side...we also payed a premium for the alternative ingredients.....the others ordered more...im not taking it out on you...im notifying people that a bakery that says it is specialty is not always as it seems....i...we all tried to support our local community by buying local..we just have to buy from afar

judy clare

I felt like I interrupted her day when I wanted to buy a cupcake. My friend who has allergies had questions about the recipes and was not reassured, again, the questions felt like interruptions.

Lindsey Lasher

Cookie mama was amazing from beginning to end! I called them requesting a special confetti cake for my brother’s 30th birthday. We were planning to visit from Washington state with a group of friends. The cake was amazing! The dairy free friends we had in the group were so impressed that they could eat the cake and cookies. And the entire group of us loved everything we ordered. They made the delivery to us at the airport!!! Above and beyond! Great communication! Beautiful, delicious cake and cookies. Highly recommend! Can’t wait to visit Canada again to try some more of their treats!

R&T M

Pretty disappointment in the taste of the cupcakes! Lacking flavor in all of them. OH well gave them a try unfortunately I know for next time..

Fisler01

These guys have fast, friendly service AND Gluten Free/Vegan cupcakes! Seriously awesome!!

Kira Farrell

Wonderful gluten free and dairy free items

Nov Mabsto

Was in the area, and saw the signage outside. Went in curious, as i have started to transition to healthier eating, despite having no allergies nor big health issues. When the lady asked me what my condition was, I said none. She was like shocked, and like wondering what I was doing in her store. I felt unwelcomed, and had to explain. i still ended up buying some products. I wish i just turned my back..

Jessica C.

My mother is vegan and vegan places that she likes are far and in between sometimes. This place provides very delicious vegan cupcakes and normal cupcakes AND I believe g/f cupcakes. The owner works hard to make sure really anyone has the opportunity to try her baked goodies!

Gurpreet Nizar

Great place to get gluten free, dairy free or vegan sweets. There cupcakes and cookies are to die for.

John Fleck

We ordered a birthday cake from Cookie Mama and it truly was baked to perfection with high quality wonderfully tasting ingredients. They have great attention to detail and you will end up with the best cakes, cupcakes and cookies.

Sarah An

They are the absolute best local bakery in Calgary! We have ordered multiple cakes from cookie mama in the past and we are consistently pleased with the presentation and taste! You can definitely tell how much effort and care they put into all their products and its a major plus they offer dairy free and vegan options on top of their already diverse flavour options. We recently ordered two custom cakes last minute and cookie mama was able to execute my vision for both cakes perfectly and in a short time frame! Thank you for being so amazing!

Sarah Sri

After searching high and low, I finally found a bakery that makes Pavlova. Janet makes an amazing and authentic Pavlova cake. It was absolutely divine and my whole family loooved it!!! Not kidding, it was difficult to share because we all wanted seconds and thirds. Thank you for a rare, wonderful treat Janet :)

Tatiana Slastanova

I was welcomed by a young woman ( to me she seemed young ????). I told her I am gluten free vegan and she had showed me everything I could possibly order. Since it was my first visit (definitely not the last one) I let her to decide which cupcake I should try. I got two, also gf vegan ice cream and bread. She also offered us icecream to try while we were waiting for finishing up my cupcakes. So, the cupcakes were really good! They were really sweet, lil bit more than I usually eat but still very yummy. The icecream is good as well and the bread is good too.

andrea milner

Yummy. Great gf options

Candice Rhodes

JessicaY Lynn

I have been to Cookie Mamas before for vegan cupcakes and cookies and have always been super impress! It was my best friends birthday a couple days ago, and so I ordered the Rocketman chocolate cake, was super impress with the cake menu and the customer service! I believe her name is Janet, she was so sweet when she called to confirm the payment and pick up day! I got the cake within a couple days as I requested and let me tell you this.. it was the BEST vegan cake myself and my friends have ever had!! The cake was super moist, not dry at all, the taste was incredible, even my non vegan friends were blown away and the icing wasn't to sweet it was perfect! I highly recommend Cookie Mamas place to anyone! You can tell Janet puts alot of love and passion towards her sweet tooth business! Thank you so much Cookie Mama! We will be popping in for more treats soon! :) Xo

Kitty Cat

I think I got a bad batch. Their quality isn't always consistent but awesome service.

Kate Bryant

Janet is amazing! I have order many custom cookies and cakes for customer events and everyone is always so impressed. If you happen to be in the area I suggest stopping in and grabbing a Material Girl cookie they are simply the best.

Jason P

Chris & Cora McDonald

THANK YOU Janet for making gluten free / dairy free options for tasty treats here in the city. I'm nursing and my daughter doesn't handle when I eat dairy well so your treats have been SO welcome! The Sgt Pepper cupcake is my FAVOURITE! Husband likes the red velvet and my son enjoys going into the shop to pick out his own cookies. I've bought treats for family on multiple occassions and recommend this place to anyone, regardless of whether or not you have a restricted diet.

TAY KIM

Julie Kolenko

Finally stopped into this place while waiting for pizza and pleasantly surprised. I’m not one for gluten free and don’t have allergies so I figured they weren’t my thing, but the owner is very kind and hard working. I enjoyed the cupcakes more than I enjoy crave. I will be returning. Quality ingredients and not too heavy icing! This place is underrated!

Oken Marsh

Their baked goods are awesome, but their in-store service is terrible. When you enter the door chimes, but nobody comes to check. I was in the store with four other people, three ahead of me, being entirely ignored by the staff.

Dave Dwyer

Good product but it was very hard to find a parking space

Jennifer

Got cupcakes done for my daughter's first birthday back in January. She loved them.

Randy Booth

Be prepared to have your head bitten off by the cupcake nazi. Owner is very unpleasant to deal with and I left the store without ordering while she yelled at another customer.

Elena Petridou

Got cupcakes for my birthday, only 4 so we were able to just walk in - it was a very quick and pleasant experience! They were frosted on the spot too, so they tasted super fresh! We really enjoyed the cake part. Very fluffy and just the right amount of sweetness (we usually find other bakeries' goods to be too sweet). The chocolate buttercream on 2 of the 4 cupcakes was also amazing, perfect consistency and flavour! (the ones in the picture). However, the ones with cream cheese frosting (bohemian rhapsody and smooth operator) tasted a little too much like vinegar. I have not seen any reviews mentioning this so I assume we might have been unlucky on the particular batch of frosting?

Natalie Yeung

I ordered the Revolution Carrot Cake (regular - also comes as GF and V options) for my Mom's Birthday/Mother's Day last week, and not only was it beautifully decorated but it was absolutely delicious! The texture of the cake was soft and moist with visible shreds of carrot and the perfect amount of cream cheese centre! The owner, Janet, also replied to my online order form in less than an hour! I would highly recommend ordering or stopping by this bakery!

Emily Rosluk

I had a great experience at Cookie Mama. I pre-ordered a dozen cupcakes a few months back for a baby gender reveal; the ordering process was easy, the owner, Janet, was great to deal with, turn around time to have them made was quick, the price was extremely reasonable (a third of the price of some other places I contacted in Calgary), and the cupcakes were exactly as I hoped they would be. My experience was flawless. The store had a tempting selection of treats available when I picked up my cupcakes, and while I haven't tried anything else there, I would recommend Cookie Mama for great service and ease of specialty ordering based on my experience.

Melissa K.

I love this place. The customer service is excellent. And the baking is amazing. I love all the vegan options! My favourite products are the cupcakes (truly unique and delicious flavour combos) and the Earl Grey/Lemon vegan iced cream.

Leesa Than

Guy Delisle

Special order cake was delivered as promised and delicious. A tad expensive but worth it.

Amara Pech

Gary Lambert

Delicious treats. Cookie Mama caters to many dietary needs with taste and class. I highly recommend all their tasty treats

Debra Fleck

Dylan McNamara

The best dairy free cake I've ever had! Staff was super kind to customers, only took 1 day (not including weekend in where they are closed). All in all great and had an awesome party!

Stephanie Gray

Very nice small business. Owner was nice and place was clean. Good Value.

Samantha Ria

If I could give this place zero stars I would. I was a long time customer but recently ordered a custom lemon gluten-free cake and it tasted absolutely horrendous. I got that cake made for my birthday and it was extremely embarrassing. The cake was practically uncooked, doughy, and had no lemon flavor at all. I brought up the concerns and was told "we are not responsible for how the cake tastes and whether the customer likes it, we just make what you ask for". I told them that even ignoring the flavor, the cake itself was uncooked, doughy (mushy and watery), using those exact terms and was told that we simply make our cakes like that and if you don't like it then don't get one. So in conclusion, do not go to them unless you enjoy raw doughy cakes.

Seynab Farrah

Small place, clean. Lady washed her hands twice which is always a good thing. However she seemed to be a bit rude, and discriminatory, kept rolling her eyes. Plus the vegan cupcakes are FROZEN ?! Didn't take us seriously. The cupcake was alright, as well as the nanaimo bars. So this review isn't to persuade you to go neither does it dis-encourage you from going. It was alright as bakery, not much of a WOW factor.

Loraine Stevenson

**0 stars. My boyfriend has bought me many treats from this company over the past few years and has complained on many occasions about the customer service from an old lady working there. He not only felt unwelcome from her passive aggressive remarks but was also given an extra helping of attitude alongside the cupcakes. It was almost as if his service was a burden and she couldn't spare 2 minutes of her time to answer questions or concerns that he had. On the last occasion, he ordered a gluten-free cupcake for me and he made sure to specify a second time it was gluten-free and the old lady aggressively confirmed it was. When he brought it to me it looked well done and I was excited, but upon eating it I had a mild celiac reaction later to find out it was most definitely not gluten free. This is a serious problem for many people with this condition and I will not recommend anyone else to gamble on this business. Protect yourselves and stay far away. Hopefully the owner can do some yoga and meditation to work on her continuous behavioural problems. Save your money and your health.

Jody Milhousen

Amazing! We received last minute notice for an event that we needed a gluten free cake... owner was amazing and responded to my request within minutes - even after hours. Her team made a beautiful and perfectly delicious gluten free custom cake for us with almost no notice. Truly appreciate the great customer service and help! We will definitely be back!

Business Hours of Cookie Mama in Calgary

SUNDAY
CLOSED
MONDAY
CLOSED
TUESDAY
CLOSED
WEDNESDAY
CLOSED
THURSDAY
CLOSED
FRIDAY
11AM TO 5PM
SATURDAY
11AM TO 5PM

PHONE & WEBPAGE

Cookie Mama en Calgary
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