Reviews of Cookie Jar Belleville (Bakery)

EE K

January 2021 Most of us have struggled in one way or another over the past year and, without a doubt, some families have be hit very hard. In the middle of the week, a mom reached out to her community asking for any assistance in creating a special birthday for her kiddo, describing many financial hardships, family health concerns and various other struggles - any one of which would be crushing on their own, let alone altogether. Out of three youth centres, two pizza joints and six bakeries contacted, one community member stepped up to go above and beyond. Cookie Jar Belleville responded to the all-call and set to work on a beautiful, custom order right away. The kiddo loves fortnite. Well, they knew exactly what to do. The kiddo loves chocolate. Perfect; Eric was all over it. The kiddo likes slime. Well, here's a gorgeous drip cake to match that cool request. And on delivery day (which I might add, was something less than 48hrs after we began our inquiry)? They showed up with a brand new Nintendo Switch, game and controller. Out of their pocket. AFTER graciously discounting the original order. When asked about this amazing gesture, Eric simply responded, "just sharing the [ ] love". The mama wrote me tonight to express her thanks and excitedly shared that the whole family loved the cake (this was a bonus given the "picky" eaters in the house)! The only thing I can think of to repay them is to FLOOD their business with orders. Eat all the cake you can. Make these guys SO busy they are un-bookable till 2050. Thank you, Cookie Jar. You show us all how to be better versions of ourselves and are proof that cake really does fix everything.

Jennifer Schadt

Such stunning work!!! Ordered very complicated Pokémon cookies for my sons birthday and WOW!!! They are works of art! Well done and I’ll be back!!

Jenn Shadbolt

These guys went above and beyond to create birthday cupcakes for a special surprise...thanks for going the extra mile!

Jessica Ferndriger

What a beautiful custom cake they created for my mother’s birthday. Easy to work with, detailed work and timely delivery. Will definitely order again!!

Natalie Frehner

If you want a Bakery that goes above and beyond expectations Cookie Jar is the place to go. I had them make a Paw Patrol cake for my sons 5th birthday party. I showed them a picture I found online of a cake I liked, which was a bit detailed. We agreed to lower it down to accommodate my cost. Last minute the day of picking up they messaged me and told me they wanted to make my sons party one to remember and they added all the extra details on my sons cake for free! I was so happy, it was truly unexpected. So for my $50 I got a cake that would of been $80 or more! The look on my sons face when we saw it was truly amazing. And to top it off, they used real vanilla bean to make the cake and it tasted AMAZING!????. I dont usually eat alot of cake anymore but this one, I had to go for seconds. I think everyone went for seconds lol! Can't thank them enough for creating an everlasting memory for my family. Highly recommend Cookie Jar if you need a bakery in Belleville. Thanks again to them for the amazing cake. I will most definitely be coming back any time I need a cake made. ????????

PARAMVEER SINGH Bajwa

One of the best in town The cakes are very elegant and they make it as you want. They accept payments from everywhere

Stacey & Don Symington

WOW. What a fabulous group to work with. I'm in Colorado and wanted to send my sister a special cake for her birthday. Cookie Jar (and Eric) delivered BIG time!! Made her special day 1000 times more special and what a cake!!! Thank you for taking care of all the details and delivering my hug virtually.

Lana F

I ordered a cake for my 30th birthday/1st wedding anniversary and the Cookie Jar gave me the cake of my dreams ! Algerine was a magician and wiped up my gorgeous cake with only a few days notice. She was an absolute pleasure to work with and responded to all my questions quickly and professionally. Payment was easily done through e-transfer and my cake was dropped off for a small additional fee (totally worth it!) If you are looking for quality, delicious cake or a custom design, the Cookie Jar is your new best friend. Can’t wait to use their services again. 5 stars !

Susan Forgues

Many thanks to Eric and Algerine for their quick and delicious delivery of cookies to my family in Trenton. They were so quick in responding to my questions and my family tells me the cookies are fantastic!! I'll be shopping with them again!!!!

Louise Wood

Tremendous skill! Very accommodating! We're able to work within a budget. And the result was amazing! Very happy with the quality of their cake! Looked amazing and tasted amazing too!

Beejan Afkham

We had a chocolate birthday cake delivered to my brother in town and are extremely pleased with both the service and the cake! Great small business to support!

Naiya Patel

Delicious cake with eye catching decoration! Thanks for the Eggless cake!!

Deven Nai

Excellent service and cake was even more better.. betrer than one at big box

Christina Rand

Cookie Jar Belleville is fantastic! Eric did everything he could to make a last-minute delivery request happen as soon as possible. My request was too late in the day for it to happen that day, but they got yummy cupcakes to the recipient the following afternoon and made him happy! The recipient tells me the cupcakes were heavenly. Thank you, Cookie Jar Belleville, for making stuff come together from afar and being patient, empathetic humans along the way!

Amandeep Rakkar

Amazing service, got my anniversary cupcakes and birthday cake, we loved our bakes ❤️❤️

Yi Zhang

This is a hidden gem in Belleville. The birthday cake we ordered was handmade with only the freshest ingredients and it was truly delicious. The price is on the higher end but definitely worth every penny. Eric was courteous, responsive and easy to talk to which made the whole experience even better. We highly recommend Cookie Jar to anyone who wants a high quality custom made cake.

Kate Allen

I ordered a dozen custom cookies for my amazing Nurses at BGH and Eric made the entire process very easy, understood exactly what I needed, executed the idea beautifully at a very reasonable price and completed my order quickly. I would highly recommend Cookie Jar Belleville to my friends and family who are looking to place orders in the future and will continue to order here if we need a custom order done. Thank you so much Eric and Happy Holidays!

Christina Capp

Outstanding service! Thank you so much for everything!

Stepheny Cassidy

I ordered a classic carrot cake last minute, and they followed through spectacularly. Everyone loved it. Beautiful and delicious!

Sierra Demers

They got everything perfect in every detail! So happy with the cookies we got. Would 100% recommend and will be going back to them for every thing else! Thanks again guys

Olivia T

Cookie Jar Belleville provided excellent customer service from the intake of my request to following-up post delivery. The staff were polite and maintained a high degree of professionalism. Looking forward to ordering again!

Harpinder Kaur

I really like their cake and they gave extra toppers I really appreciate that.

L. Cecilia G.

Just wanted to say thank you for the amazing cake, my mother in law loved it. She did an amazing job and made the cake nut free, it was just beyond perfect. I definitely recommend this bakery. 10/10

Kristen Dunkley

Amazing customer service. Above and beyond and the product was fantastic. Highly recommend for any occasion.

Sue Wilson

The cake was absolutely beautiful and tasted even better than it looked. Everyone loved it. And the service was so above and beyond what I expected. I wish I could give them 6 stars!!!

Irene C.M. Kwan

We are very grateful to have celebrated our little boy's 3rd year birthday with a Cookie Jar cake. We asked for a Thomas cake and it was delivered more than expected. Not only it was made from scratch (with real vanilla bean!), it was perfectly executed with buttercream, fondant, and three large solid tiers of vanilla cake. Thank you for such a beautiful cake. Our boy loves it and it'll be a great memory for him ❤️????

Nicole Dellamora

I ordered gluten-free cupcakes for my partner's birthday and they were perfect! Great texture and taste and were beautifully decorated. I especially appreciate how responsive and helpful they are. Definitely coming back!

Kathryn S

Ordered over the phone from another province, was an easy process and delivered within Belleville to family reasonably quickly. I also recieved a photo update, which was appreciated. Product was just what I wanted. Really friendly, easy process - especially from such a distance. Thank-you!

Mahisha Dharshini

Ordered a cake for my best friend's birthday and it was absolutely delicious! It looked so beautiful *_* Thank you for the amazing cake.

Laura

I almost burst into tears when I saw our cake. My partner ordered the 'Candy Land' vanilla bean flavour for my daughter's birthday and it was spectacular. They even crafted a seal, which she adored, and placed on top. The flavour blew us away, and it was sooo moist. Thank you guys!! It was absolutely the cherry on top of my little girls day!

Tanja Morin-Kovacevic

What a fun cake! Our son couldn’t celebrate his birthday with his friends because of COVID-19. All he asked for was a COVID-19 cake! The cake wasn’t too sweet and it was super moist. The buttercream was also very tasty. Our 11 year old had so much fun with this cake. Thank you ????

Keenan Taylor

I am extremely impressed with the quality of the sugar cookies and cupcakes I ordered! Not a single detail was missed and they tasted fantastic. Eric went above and beyond to make sure I received the baked goods in a timely manner. I would highly recommend ordering from Cookie Jar!

Amy Gartner

Incredible customer service and awesome cookies.

Ashley R

I had a cake made today for my sons birthday and it was absolutely stunning!! Defiantly the best cake I've ever ordered. I will for sure order all my future cakes from here! Highly recommend

Wendy Smith

When I approached Eric with a long distance request from Ottawa to help make my sister’s 80th birthday extra special, he came through with the most magnificent ideas. My sister and I are overwhelmed with the beautiful variety of cookies, including personalized ones with her name and age.

Jennifer Dodds

I contacted the Cookie Jar for an order of macarons. They got back to me promptly and worked with me to find flavours that I wanted. My order was delivered to a family in Belleville and they were SO pleased with the delicious macarons. Customer service was amazing! Hoping to try their baked goods myself soon!

Carolina Gutierrez

The very best!!!!! The best presentation and taste ever!!! I ordered 30 Macarons and they were amazing. So much thought and detail in design on top of them. Will be ordering again.

Alba Siciliani

My friend from Montreal ordered some AMAZING cupcakes and cookies to surprise me for my "Quarantine" 50th! She had nothing but great things to say about how wonderful you were in helping her make my day SPECIAL from far away!!! The cupcakes and cookies not only looked FABULOUS but tasted even better!!!

N Frame

Incredible service, beautiful presentation, delicious! What a fantastic option for a personalized gift on a special day. We look forward to raving about the Cookie Jar again with our next order!!!

Lindsay Bunnett

Incredible response time, friendly, great price and got EXACTLY what I wanted. This was my first time purchasing/creating a custom cake and they made it effortless. Will absolutely recommend and use again!

Scott Parks

The Cookie Jar did a incredible job with my Tim Hortons ice cap cake request "birthday cake", above and beyond what I expected thank you so much and perfectly ready on time as well. I will definitely be a customer in the future.

Lisa Kennedy

Custom cake was stunning and tasted great! I highly recommend Cookie Jar. ????

Jared Chelsea

I had ordered cookie for a "pick me up" for my Godfather all the way from Alberta and the service could not have been better. They were so helpful in helping me choose what to order and my godfather said the cookies were to die for! I would definitely this place!

K Sandy

The Faculty of Engineering and Applied Science at Queen's University worked with Cookie Jar to provide gifts to recently promoted faculty members. Eric Carriere was a pleasure to work with. He understood our vision and came up with additional ideas to make the gifts even more special, for example, sealing each envelope with a branded emblem. They were also quite accommodating and worked with us to deliver a service within our budget. Faculty members in receipt of the home-delivered gifts expressed their delight upon receiving the nicely packaged gift box and after tasting the chocolately baked treats! It was all a seamless and enjoyable process working with the duo. They are now one of my preferred vendors! Thank you Cookie Jar-- we were truly pleased!

Ruchi Patel

The cake was amazing. The order was accommodated in a very short time frame. You guys rock !!

Sarah Groh

Stunning cake!!! I was skeptical on how the flavor would be but it was Amazing!!!! Will definetly reorder

Katrina Camangian

I ordered a drip cake for my daughter's 3rd birthday and OH-EM-GEE!!! The cake was delicious and perfect. I can't brag enough how lovely the cake was and my daughter loved it so much. I'm so glad I found Cookie Jar. I will definitely order again. I highly recommend, you won't regret it!

Kate Lapalme

I ordered a box of cookies to be delivered as a gift and every part of the experience was pleasant and easy! I ordered same day, and they were very kind in accepting my request even though it was very last minute. They let me know when they were delivering and afterwards told me about my family's reaction which was really nice. And, I heard the cookies were delicious!! My family also commented on how beautiful the hand writing was on the note I asked them to include. I would definitely order from them again!

Mindy Thomas

The cake and cupcakes I ordered were absolutely stunning and the taste of both were phenomenal! I would definitely order again and highly recommend for any occasion! My daughter was over the moon with how well the cake and cupcakes turned out, it really made her birthday that much more special. Thank you so much Cookie Jar!!

Antonette t

Amazing service and delivery they go above and beyond. The cakes are delicious and beautiful. Can’t wait to order again.

Willa Milne

Highly recommend Cookie Jar! He accommodated our request for a "less sweet" recipe for our child's birthday and the cake turned out beautiful and delicious. Nothing less than courteous, helpful, professional, and an amazing baker!

Andrew Myers

Amazing work, wonderful people as well. Would recommend them to anyone looking for a specialized cake

Kavita

Algerine and Eric were super quick in responding to our requirement! Customized a lovely, creamy and a mouthwatering delicious cake for my daughters unicorn themed birthday party. Couldn't have asked for anything else! Very strongly recommend!!

A

Wow, what a fabulous experience working with this company. The service was friendly, courteous and prompt. We purchased two cakes for local delivery in Belleville and the quality was excellent! I would highly recommend Cookie Jar and will definitely be using them again.

Jillian Cook

Flawless service, and a beautiful delicious wedding cake. Thank you so much ❤️

Sharon Wheeler

My dil and son ordered me a birthday cake and it was perfect! I couldn't have been happier

lissa Steele

No retirement should go unnoticed without cake and the CookieJar outdid this one! From being accommodating to deadlines, customization and delivery ontop of it all, you can't ask for better service. 100% satisfied. Til next time ... we'll be calling you again.

simone g

This picture does not do the cake justice! (I didn't get a picture of the cake until after it was already cut smh) I had to make a last minute order for my mom's 70th birthday and this place had the best reviews. They were able to accept the last minute order over the phone and when I picked the cake up I was blown away! It was sooo beautiful and fitting for the birthday theme. The cake was so moist and the icing was not heavy at all! The cake was not too sweet and every piece was enjoyed. I was even able to keep the fresh roses in a small bowl of water for another week. This was my first experience with them but it won't be the last ????

Blair Lavery

Ordered birthday cupcakes at the last minute yesterday and not only were they ready in a matter of hours, they were absolutely beautiful and delicious! Best icing I’ve ever had. Can’t wait to try everything else. Thank you so much!

Tara vandijk

The cake we ordered was not only beautiful, but equally delicious! We ordered macarons as an accent and they were also a huge hit! This cake was the highlight I was hoping for!

Shannon Miller

I last minute was was given a date for my sons baptism and had very detailed cookies in mind that I wanted as favours for our guests. I contacted Cookie Jar assuming I’d get shut down on such short notice. To my surprise, they were not only willing to take on my order last minute, but they were able to make the cookies I had in mind down to ever little intricate detail. They looked amazing! To the point I didn’t want anyone to eat them because they were so nice. But when we did eat them, everyone was talking about how yummy they were as well. Thank you so much for your help and your hard work! So talented!

Linda Craib

To the wonderful dynamic duo team at the Cookie Jar, thank you so very much for going the extra mile to make my mom's birthday so incredibly special. Your exceptional service and generosity is beyond compare. I can't thank you enough and will be certain to have the Cookie Jar look after all of our future sweet treats.

J Murphy

We ordered our daughter’s wedding cake from here and were very pleased. Eric was a pleasure to deal with and accommodated all our requests. The bride and groom were thrilled and everyone said the cake was delicious.

Amanda Hinschberger

I ordered a cake for my partner's 30th birthday in Jan 2020. The team at Cookie Jar were so great to work with! The cake turned out exactly as the photo provided, and the flavours were bang on. I ordered a vanilla cake with an espresso icing and espresso macarons- SO good! I have also used Cookie Jar in the past for custom cake pops- again, both delicious and visually as expected! Would highly recommend!

Padmaja Nair

Thanks Eric and Algerine for making such a mouthwatering and delicious cake for my daughter's bday.You both made it so special and delivered roses and balloons along with the cake as per my request .My daughter was surprised seeing all these on her doorstep imagining how I could manage it sitting in India,but thanks a ton to both of you for excellent coordination,preparation and delivery.She and her friends enjoyed it thoroughly and has conveyed her thanks to both of u.

Brent Rattie

The Cupcakes were amazing and a huge success at the party. Will definitely be getting them again!!!! Very quick service as well!!!!

Jane Pryde

I had cookies delivered to a friend in town and Eric was very accommodating throughout the whole process. My friend shared that the chocolate crinkles were amazing :) Highly recommend!

Sylvia Zbroszczyk

Cake was beautiful and tasted great! ???? highly recommended !

Alana Takaki

GORGEOUS CUPCAKES, FANTASTIC EXPERIENCE! I ordered some birthday cupcakes, and they turned out absolutely beautifully. The company was responsive and accomodating throughout. A pleasure to work with, and a stunning finished product. Would recommend!

Deb Bonar

Every year we go to the same bakery for my husband’s Black Forest Birthday Cake. This year we were at a loss when we tried to contact the bakery and the number was not in service. Luckily The Cookie Jar came to our rescue! The cake was a perfect “10” as my husband put it! The best Black Forest Cake we ever had. The fresh cream and cherries were exquisite! The presentation was impeccable! We will be ordering again from this local bakery. We can’t wait to try some of the other treats they have to offer!

Nicholl Small

I ordered a dozen cupcakes for my gender reveal and needed them in less than 24 hours and cookie jar met my expectations and more! They were able to hide the gender within the cupcakes so it was a surprise for everyone and on their first bite it was revealed. They were beautifully done and super delicious! Highly recommend :)

Mike rea

I’m from Montreal and couldn’t celebrate with my friend from Belleville because of Covid. So I reached out to Cookie Jar. Their service was impeccable. They did everything I asked for!!! Very friendly and very efficient. I ordered cupcakes and decorated cookies and they were beautiful!!! I would HIGHLY RECOMMEND!!!!

Arman A

Incredibly tasting cake and looked amazing as well. Owners went above and beyond!

Nic Carterr

Overall a wonderful experience. A simple yet beautiful elegant design for a birthday cake. Not too sweet. Homemade vanilla bean cake with a berry puree icing. Communication with Eric and his wife was very easy. Text, or via phone call. They were very accommodating with our needs as well. Would recommend, and would return for sure.

Stephanie Russo

Can’t say enough good things about this place. I wanted to go with a local small business for my daughters birthday and they contacted me right away. We did everything over the phone and through e-mail, which was great. I provided a picture of what I wanted and they made it even better! They called me on the morning of my pick to confirm time and place. The cake was an absolute hit. Not only was it beautiful, everyone commented on how tasty it was and asked where we got it from. Will definitely be ordering again. Thank you!

Amara Irvine

Eric and Algerine were amazing! They were very accommodating when our wedding was postponed twice due to covid. Their cake, cupcakes and Macarons are delicious! We had so many compliments on taste and the their presentation! The exceeded my expectations!

A Google User

Our cake was so beautiful I almost didn't want to cut it! (almost). Eric and Algerine were a pleasure to communicate with and my husband was very happy with his chocolate birthday cake.