Reviews of cupCAKE (Bakery)

Michelle Walker

Great,warm,welcoming,friendly service

Sandra B

Bought for a coworkers birthday and called only a few mins ahead. They were ready for pickup and super delicious. A big hit at the office and a fair price.

Patty Kate

Ordered a 4 tier cake for my wedding that was absolutely delicious. The flavours exceeded our expectations. We have always visited this shop for the cup cakes and new our wedding cake would be just as tasty. Thank you for helping to bring my vision to life, while also satisfying my wallet and sweet tooth -Kate

Dave Oliver

Cupcakes, buttertarts, cookies and more yummy treats.

Bailey Shute

amazing tasting cupcakes!

Nicole C

First and last time here. Disappointment for the event I brought these to. Was embarrassed to walk in with these as they are nothing what I asked for. Originally asked for black and red cake pops. Got these and they were all cracked. Presentation receives a big ZERO

U E

Today is our one year anniversary. We STILL rave about how amazing our wedding and cupcakes were from our wedding. We just ate our top layer of cake - 1 whole year old - for our anniversary. It wasn't AS good, but it was still amazing which we didn't expect. This place is delicious. So glad we chose them.

Ryan Timleck

Always impressed with the quality of there baking.

Brittany Brie D'Amico

Drove from newmarket for pick up! Love their cookies and cupcakes

Jason Rodgers

Friendly staff... support your friends cupcakes are delicious

Christina Spring

My absolute favourite for any holiday, special occasion, or just when I want a yummy treat. Goodies are always delicious, and the staff are super friendly. Highly recommend!

Sheri-lyn Grego

Stopped in last minute and left with 16 assorted cupcakes which were absolutely delicious. Everyone loved them. Perfect texture, huge hit!

74N14 M1L0

Delicious treats.

M Kellington

Came here with my daughter for some cupcakes. I was very impressed with the examome cakes they had and the level of detail they are able to do. Now for just a cupcake visit I find them to be rather expensive (as you'd expect for a specialty store) however for actual cakes, over the top birthday and wedding cakes they'd be a great choice.

J E

Better than grocery store cakes. We thought the cake was very overpriced. Basic vanilla 6”.

Megan O'Donnell

The cupcakes always look and taste amazing, and the staff have become close friends. The service is amazing, and they are always smiling in there. its an over all amazing place.

Larry Aucoin

I do like there cup cake alot. Icing is very sweet . And pricing is kinda high. A flavors are on point so this is why i rate them five star. I think they make one of the better cup cakes ive ever eaten As well my kids love the place. And have a request for cup cakes for a birth day party. The were very good All the kids loved them

Sarah McKinnon

Great service, always friendly, and fast response when I was inquiring about a cake. Definitely recommend!

Michael Kane

Amazing cupcakes and cakes! Probably one of the best, if not the best in town. Not too sweet like some other places and the icing/fillings are the best.

kirandeep kaur

Ordered a cake for a marriage anniversary .. I tried first time here and I really had high hopes but totally disappointed. Cake taste kind a off .. it wasn’t made fresh or either layers of the cake were sitting from while in the freezer. I ordered it 3 days in advance .

Kellie Kaczanowski

I'm always on the hunt for a decent cupcake so I had to try this place. Absolutely delicious. I've been back four times in a month ????

mica1901 mica1901

Really good cupcakes for every birthday party I've had and really nice people

Naomi Trestrail

Honestly I was super disappointed with the cake I had made for my aunt and uncles anniversary there was nothing that stood out about it. Literally just tasted like a Betty Crocker cake you would make from a box. The buttercream tasted like the inside of a Twinkie. It didn’t taste like they used real butter at all. I would not recommend this place for custom cakes!!!!

Brandy Isherwood

Communication is fast and efficient. Prices are exceptionally reasonable. I made a large order for work, with Covid, all items had to be individually packaged, this was not an issue and done perfectly. Presentation and taste were excellent. I will definitely use this shop again for future work and personal events.

Erika Pye

I always have ordered Our Birthday cakes from here and they have been amazing every time #shoplocal :)

Dallis Favret

Had a cake made for my son's birthday. It was delicious and better than I expected!

Emma Lilly

Amazing place! The cupcakes we ordered were delicious, and decorated so well. The girl working there was so lovely, and they seemed very flexible. We ordered a week ahead of time for our wedding, and they were ready to go on time. They were fresh and amazing. Also very reasonable pricing, we had several dozen and we were shocked by how good the price was. I would say their cupcakes are perfect for any occasion!

Lynda Reid

Did cupcakes for my sons 18th birthday. They were very good for the price point. Very sweet tho.

Jessie M

Fantastic customer service and beautiful cake! I am so pleased with how quickly Judith replied to my inquiry about sending a birthday cake. She was so polite and helpful, her kindness and willingness to accommodate made it easy to get this cake to my friend in Barrie. The cake was beautiful and I’m told very delicious. Would definitely order from here again.

Hannah Lankin

Absolutely the best cupcakes in Barrie! The buttercream icing is to die for! Service is fantastic - always happy and with a smile. They make custom cakes and cupcakes too - if you can imagine it, I'm sure they can make it!

Luketendo D.

Really good cupcakes would rate 5 Stars

Jenna James bal

Worse experience. Ordered cake for my daughters first birthday party. We ordered unicorn cake it looked more like cat. We wanted sparkling golden horn nd ears they were yellow not golden. Cake it self was dry. Please avoid this place.

Andy Roersma

Always order our families birthday cakes from cupCAKE.

Jesse Chester (DOGE)

I find a cupcakes designed to be good the flavour is phenomenal and the service was perfect recommended for cupcake lovers

Jennifer Pike

Cute bakeshop with great selection of ready mades as well as order-ables. Cookies for all occasions, cakes, cake pops, macarons, as well as a freezer with ready made meals. Love cupCAKE!

Michael Boyer

Great little shop that has a selection of sweet treats. It is a special order cake shop but we just visited to purchase a cupcake. Super delicious salted caramel cupcake and some friends bought the cookie dough which also received great reviews. Will purchase again!

Jody

Cute! Friendly and tasty

Britney Skillicorn

Just stopped in for the first time and am so pleased! The selection is great and the lady that I met, Eden, was absolutely lovely to chat with. I will definitely be back!

Darlene Desjarlais

My daughter loves their eatable cookie dough! Great service.

Laurie-Ann Guitard

Ordered a "Signature Cake" online last week for my daughter's birthday today. I had high hopes based on the photos on their website but the actual cake was quite disappointing. The order form allows you to choose the style and size of the cake, asks if you would like to customize the icing colour (up to 2 colours), and provides a menu of flavour options. I ordered a 6" Cookies N Cream cake with pink & gold icing. I also referenced a photo in their gallery of cakes that I would like them to draw inspiration from. Fast forward to the scheduled pick-up time today. The cake looked nothing like the inspiration cake, nor anything like the original photo that is featured when you click on the Cookies N Cream flavor selection. Apparently the clerk said that they didn't know what I meant by my instructions. The instructions that were included on the online order form. The instructions that were included on the receipt that was emailed to me. The receipt that contained my name, email address, and phone number. The contact information that was completely ignored by the cake decorator, who didn't understand what I, the customer, was requesting. I assure you that at any point during the week that they had to prepare the order it would have only taken a quick phone call or email to clear up any uncertainty that the decorator may have had. Disappointment that my cake vision was not achieved aside, I admit that it didn't look horrible, just not how I wanted. What really spurred me to write this review however was the "Cookies N Cream" aspect of the cake. I suppose that based upon my experience of other cookies n cream concoctions I have a preconceived notion of a vanilla product that contains chocolate cookie chunks & crumbs fairly evenly distributed throughout the vanilla. Perhaps it was naive of me to assume that this was a fairly standard presentation of this flavor. What we received was a 100% vanilla layer cake with a half-hearted pile of cookies weirdly crammed in the center between the two layers. I don't even really know what to say about this. I'll let the pictures speak for themselves.

Ian Capaldi

Great cupcakes!

Charlene Anderson

Absolutely delicious and great customer service.

Balkaran Kajla

There macadamia nuts cookie filled with white icing was so bomb and there cupcakes ????????

Keren Villa

Purchased cupcakes for my daughter's birthday, they were nicely decorated but extremely sweet. Most children couldn't finish them, it was quite a disappointment. The cookies on the other hand were very good!

Shea Perruzza

We had our daughters 7th birthday party at cupcake, great place with amazing staff. thank you for an awesome evening, we will definitely be back. Thank you Kelly Perruzza

Stephanie Mather

They made the most beautiful cookies for my daughters 1st birthday!

Valerie Powers

Always the best of service and quality!

Sue M.

CupCAKE did our wedding cupcakes as well as many birthdays over the last few years. Always amazing every time! Highly recommended.

Mzf Barrie

CupCAKE is our go to for every special moment in our family. From fundraisers, birthdays, school parties and even our wedding. We LOVE the quality in the custom designs we have received over the years. The cheesecake jars are Barries Best kept secret! to die for!! The staff is always super friendly and eager to assist in picking what will work best. The store is impeccably clean. Thanks for always being part of our most cherished memories CupCAKE.

Grace Kelloway

Ok abit expensive

Arunita Das

Cookie dough is amazing

Tamara Perreault

I'm from out of town and placed an order for birthday cake/surprise gender reveal cake and they were more than helpful. I was unable to provide the gender until the day before pickup and they made it work. The cake was also delicious!

Taylor Salvador

Sheeesh these cupcakes are busting respectfully on god no kizmo. I got a box of 6 for about 18 dollars. Every flavour was delicious. Also tried a red velvet cake in a jar and it sucked but the cupcakes are 5 stars

Andrea Walasek

So yummy!

GAYLE WILSON

My grandchildren love the cupcakes here. I love the selection of gluten free butter tarts, cupcakes and more!!

Tamara DiSaverio

We have been purchasing cupcakes from CupCake for a few years now. They’re so good, we’ve completely abandoned traditional birthday cakes! Yesterday I picked up a couple to help two friends celebrate their 30th anniversary. The process was so easy and smooth and well done to enable everyone to maintain their social distance while picking up their delicious treats. If you’ve never tried cupcakes or cookies from CupCake, you absolutely MUST!

Hali Laieken

We got a cake for a birthday recently, as a trial for our wedding cake company selection. The cake was pretty cute but the finishing details were not spot on and the cake and icing were dry, like it had sat out too long. It was also very small for the price. It was acceptable for the occasion but I won't be asking them to make our wedding cake. Excellent customer service however, much appreciated.

Ifeanyi Kimberly Odiwe

If you are looking for terrible attitude and bad customer service you can actually come here, you would think with all that attitude the cake would really be love at first bite, there is no difference with metro cakes and theirs I believe metro is a lot better and with better customer service and attitude. First of my sister ordered cake from them and told them she wanted 8&10 and also mentioned how many guest she was having, to our greatest surprise they made a 6&8 which wasn’t what we requested for , she called them to say she wasn’t happy, their manager Judith who her attitude needs to be checked called my sister back and asked her what happened, my sister explained and even told her I even bake myself so I know how sizes are suppose to be and Judith’s reply was well if you can bake then you should have baked the cake yourself with a sarcastic laugh added to it when she figured her response was very irresponsible and went on to tell her if you are a baker you know baking takes time that was her response again when my sister complained the price was too much for what she was given.Good riddance to such a place. The only reason they are getting one star was because of the cupcake compensation we got after so much back and forth with Judith’s irritating attitude, like we didn’t pay for service and we don’t have a right to complain if we aren’t satisfied for what we paid for.

Kyra Dunlop

My wedding cake was delicious and exactly as ordered. The cupcakes and whoopie pies are also so good here.

Angela

This place rocks prices are ok but fare and delishes

Stacey Salvati

Cupcakes are super moist! Amazing flavours!

Dee L.

DO NOT buy anything from this place !!! I just took my Pregnant fiance here for a sweets craving as shes 9 months pregnant .. bought a cake pop .. and she bit into it and i swear to god the entire inside was PURE mold . Green with fuzz and everything .. couldnt even believe it .. could have harmed her or our baby .. absolutely outraged . Then too boot now she has a swell on her lip less than an hour after biting into it .. thank god she noticed and spit it out . Disgusting and unsafe . Plenty other places you can go avoid this place for your healths sake . To leave something on the shelf that long and not throw it out is bullcrap and irresponsible especially for a place that serves food

Sarah and Bill Murray

Awesome cupcakes. So many to choose from. My kids also enjoy the cakes pops and cookie sandwiches.

alice parsons

Excellent CUPCAKES!!! WORTH THE DRIVE TO BARRIE!!! ❤

Ashley Prince

The cupcakes were super yummy!!!

Mallory Steele

We had a last minute request for 4 year oldest birthday. They were very accommodating and made us delicious bunny cupcakes for the birthday. Everyone loved them! Thank you for being so friendly and accommodating us.

David Neill

Cupcakes and hot chocolate bombs are... well... bomb!

Aly Sandercock

Amazing cupcakes! I got these for my moms birthday and they were incredible - best cupcakes I’ve ever had and they looked adorable. My mom loved them. Plus, really reasonably priced.

Michael Harrison

Thank you so much cupCAKE for designing and creating our beautiful dairy-free wedding cake! The cake was so stunning at our wedding on August 29th, 2020. The staff was very helpful to accommodate our vision and dairy-free needs to be SO tasty and went above and beyond what we had expected. Thank you so much! Love, The Harrisons

Elaine Welbourn

As a local wedding photographer, I have tried quite a few wedding cakes and other sweets, however not being a "dessert person", I typically find they are too sugary for my personal taste. After my assistant sampled the cupCAKE cake pops at a wedding in Orillia, the look on his face said I just had to try one! Needless to say, it was outstanding -- just sweet enough, but not overly sweet, and beautifully decorated. Highly recommended!

Kat H

Cupcakes were dry and non flavorful, Was disappointing for the cost and how pretty they looked.

Joanne Waddell

Our cake was made for an adult birthday and we chose raspberry coconut without any fondant. We asked for a feminine icing and we were very very pleased with the results. The cake itself was divine, Very moist and tasty. The raspberry coconut filling was delicious but it was sparse and could have used a few more dollops. The icing was good too but a bit heavy. However, the price was very reasonable and the customer service was over the top friendly and very accommodating. We ordered during Covid and placed a curb-side pickup via email. Their email response was after hours and they responded so quickly. Very, very pleased with the service. I am looking forward to when they open so I can order at their store. Super friendly staff! Also, bonus - I believe they are a local business!

Zaha Doom

Cakes in a jar are good

Sheryl Huff

We get cupcakes from here for nearly every birthday, special occasion or "just because". We go in when we can, but also order through their website for pickup or Skip the Dishes for delivery when we can't. I love that they have so many ways to connect. Over the summer we did one of their "decorate your own cupcake" kits which were a huge hit. Will happily continue returning.

Pritpal Bal

Not reccomended at all

Patty Lomb

Really disappointed with this company. I thought this was going to be my go to place for cakes. Prices are great and cakes are amazing. I ordered a cake for my husbands 40th birthday it came out amazing. I than ordered one for my sisters 40th this past Dec. and it wasn't the greatest. They did an awful job decorating the cake and did not mention that they spray paint the confetti in the gold colour I wanted. Even though they fixed the problem the colours were still visible. They told me it's not possible to find gold confetti. Wish I were told that when purchasing the cake which I would have chosen another design. Than I ordered another cake for my daughters 13th birthday for Jan. Due to a family emergency I contacted Judith in regards that I had to cancel the cake. She told me the cake was already made. Which I found odd bc it was early morning the day before. She did say she can keep it in the freezer until whenever I was able to pick up. Which I than told her please just donate the cake. I have not heard back from her to say thank you. Bottom line I would NEVER order a cake from this place ever again.

Stephanie Gourlie

Delicious as always and so inventive! I've been loving Judith and her teams cupcakes for years so when I need custom cakes of course she's my go to! Birthday cakes, celebration cakes, just because cakes in nearly any flavor I can think of they get done!! They never disappoint