Reviews of Ludlow Garage (Attorney)

Ezra Kire

These guys did the job in a timely manner and didn't overcharge me anything. They even apologized that they had to go over the estimated time by one hour. What more could you ask for in a mechanic? Honest, fast, forthcoming. These guys are my new mechanics. They did an awesome job and when a switch was accidentally installed upside down they fixed it for me on the spot. Friendly, good communication, excellent service from the top down. Toyota of Manhattan wanted $1750 +tax for a job they only charged me $270 for! Wow. F**k Toyota of Manhattan. The only thing is the entry to the garage is on a small street and they're very jammed up in the mornings. You may have to wait a few minutes to get your vehicle in. But it's absolutely worth it. I recommend these guys, highly. Very happy with both the great job and the friendly forthcoming Jerome, Jeremy, Winston and the other friendly mechanics I met as well. Awesome

Drew Rodriguez

I went in for spark plugs and a coolant flush had no problem they even used my coolant oil and kept the rest 1st mistake. 2nd mistake. They use other peoples parts and just charge labor to install them today I called and they said they don’t use personal parts they want me to buy there’s it’s a rip off- 3rd mistake. They’ll hold your car an extra hour after the labor is done so they can charge extra. I will go to my brothers trusted Mechanic in the Bronx at least they don’t charge an arm and a leg and use your own personal parts. Go here at your own risk!!

L EL U

Incident 1) woman told me they never use customers' own oils for oil change after i had just done so with the help of their own mechanics. Incident 2) they insisted on my next visit to their shop in 6 months, as if i didn't do that, my car would explode. Incident 3) one dude tried to charge me $400 just to have my rimlocks removed, meanwhile SeaBreeze in Brooklyn would do it for a $20 tip. I know it is capitalism, but damn they make some crook moves.

Alexandra Singerman

The best! These guys know everything there is to know. They do excellent work for very fair prices and they are so nice! Even when customers are a little kooky. Lol. Inspections are drive up and wait. No appointment needed.

Jannina Marie Londono

Visited Ludlow's garage to get my car inspected. Everyone was super friendly, efficient and kind! Would highly recommend and will definitely be back!

Gene Martinez

They inspected my car pretty fast. Also when they weren't available to fix a flat (short staffed) they recommended another place to go to. Good people.

Jeannie Parsons

Oscar and his team are truly running an honest, efficient, and reasonably priced auto shop. I've been fortunate enough to only need minor repairs and oil changes on my TDI Jetta since moving to the Bay Area, but will definitely take my car here for any problems that arise in the future.

Meagan Rodriguez

Fantastic! I called ahead to make sure they were doing inspections, I was told yes and to head on over. Everyone I interacted with was friendly, professional and efficient. In and out in under 30 minutes, and due to an old windshield replacement my registration sticker and old inspection sticker were peely and falling off a bit. When they stuck on my new inspection sticker, they also fixed my registration sticker! A small but much appreciated gesture. Will 100% be back next year for inspection, and in between if any issues come up with my car, these guys rock!

Traci Mundale

I went to this shop about 3 months ago to have my brake pads replaced. They were very professional, fair, and found a bolt on my wheel that had been broken for a while and offered to fix it for a reasonable price since the had to work on that area anyway for the brake pads. No other mechanic had offered to fix that issue such as when rotating my tires because they said it would be costly labor even though the replacement bolt was not much.

rhoda jessie

Walter is great. Service is great. Trustworthy team. Take my Audi 4.2 and BMW X5 to these guys. Only good stories to share.

Leo Leon

Such an amazing owner, soo honestly serious about business and looks out for the costumer, overall great place to get your inspection for your car.

Roland Ács

I am from Canada and I broke down on FDR on my way home. This garage was the first I contacted and they helped me out with my odyssey. I am very pleased with their service and also the customer care was outstanding. Very rare to find an honest garage these days but I truly believe this is one of them. Thank you for the quick service and for helping me get back to Canada. Roland.

Laurie Kennedy

Professional. Praying all my work was DONE correctly. I won't know until I get in the Highway. A little cold in the waiting area. It would be nice if Coffee was offered or a Snack machine was available.

Jeffrey Cutler

One of the few garages that are located in Manhattan that does top notch work on any car. Located on Ludlow Street in the Lower East Side (south of Houston) I dare you to find another mechanic shop nearby that has half the quality. Anything from simply filling up your tire to coming to your apartment to check out your car or towing you to their place they will fit you in no matter what type of customer volume they have and they will get the job done. Not only a garage they have an auto body shop across the street so they control the painting and body work as well. And believe it or not for all of that work they do they charge very reasonable prices. If you are a gearhead and prefer to buy your own parts and then just have them installed--they will do that for you too. NOTE- when you need work done that day you got to drop your car off at least between 6:30 and 7 a.m. (assuming it can be done)

Dennis Watkins

I’ve been coming to this shop for over 10 years. It is the best garage I have ever seen. I feel safe when I come here knowing no one trying to rip me off.

Jared Kotz

I have never been very happy with the quality of the service I receive at Ludlow. The first time I went to get a timing belt and water pump replaced. The water pump they installed was a cheap after market model and a year later it failed almost cooking my motor. Then I had another repair done involving replacing a simple fan. They billed me for two hours labor to remove something that couldn't have taken more than 15 minutes to install (four bolts and a plug). Finally, I needed a repair of a sensor. Reading the codes and installing the new sensor cost me two hours of labor, I got my car back with a nasty dent, the sensor was not correctly installed (it was hanging over the exhaust manifold, and they left the old sensor sitting in my motor. We're they working in the dark? When you go to Ludlow Garage most of your labor charge involves someone moving your car around. The only reason I've gone there was that I don't know any other mechanics in Manhattan but I wouldn't recommend taking a car there for anything more than an inspection.

Carmen Rodriguez

Drove my car in to be repaired, for a noise it was making, they put an alternator, they changed all the motor mounts , damaged the key starter, and took a perfect good battery out and put another one with tie straps, after that my car was in and out of his shop around 5 or 6 times because it keep stalling. I never got none of the things he replaced back. WILL Not Recommend. My car is fine now, and in good working thanks to a honest and reliable person.

cherry german

The entire staff is very professional. Been my mechanic for over 25+ years. Always happy with their work no complaints. Once you go to them you will never go anyplace else.

Giacchetto - Roman

Great work. they work fast, and they're honest. But they are pricey just keep that in mind, but they are worth it.

Jennifer Liepin

These guys are great!! My boss has been coming to them for 35 years and although she has not been in a while they recognize her and can name all the car's she has had. In particular, my boss deals with Jerome. He is kind, patient, and truly cares about the owners and their cars. The same can be said for the other employees I have met there. Took the car in to have a flat patched, the oil changed, and a new battery installed. Took about 2.5 hours and cost a little over $300.Prices are fair. They keep a clean waiting room and there's a deli around the corner if one needs a snack while waiting. Best car shop I have ever been to!

Heather Carr

Got my cars serviced there. Awesome price and great service! I will definitely come back!

Matteo Fiorentini

Not satisfied, very superficial job and high risk to get it done by substituting a piece of the car instead of trying to repair it (consequently paying unreasonable fees for elementary jobs): after changing the AC condenser, a new issue occurred; having it repaired too (the alternator belt was only missing...just needed to take a quick look instead of suggesting to change the whole piece) and done the annual inspection right after, another issue occurred and this caused the engine to brake and so the car which now has been dumped. They never checked the engine oil. Won't ever come back.

Maria Jensen

Am so glad I had my car serviced here. Fair prices. Finished work quickly

EFRAIN Mendez

Great shop , great workers ,great service ,I recommend anyone to go there ,prices are fair ,I had my car worked on I explained exactly what happened an what it was that I needed done and they did it in a timely manner and for a reasonable price . I would def go back in the future

DIANA WALTHER

This is a great place in the neighborhood for car owners. Very honest people! Price is fair and quality is good.

Scott

We have used Ludlow garage for years, through the ownership of three very different cars - an Acura Integra LS, a Mazda MX5, and a BMW 128i. Their service has always been spot-on and the customer care is excellent. We highly recommend them!

Jonathan Castro

They only do oil changes in the morning, when I got their at 11am, they told me that’s basically the afternoon so I would have to come in tomorrow, then when I asked if they could at least change my tire they told me to come in tomorrow, I went to the Conoco gas station right over the Williamsburg in Brooklyn and they immediately changed my oil and sent me to their partnered tire shop 5 minutes away. I wouldn’t go to ludlow auto shop ever again even if it was for a lug nut. Waste Of Time.

Ricardo Verdejo

Jerome the head guy at ludlow is one of the best machnics I ever met he took good care of my car after I had a bad experience at n.y 1 transmission repair in the bronx (worst place EVER STAY AWAY FROM THEM THEY LEFT MY CAR ON THE STREET AND LET SOMEONE BRAKE INTO MY CAR THEY STOLE EVERYTHING DOWN TO THE AIR FRESHENER) BUT YA LUDLOW IS THE BEST MACHNICS IN MANHATTAN!!!HANDS DOWN!!!!some may say that they are expensive but honestly u get what u pay for !!!

Mario Pujol

Absolutely flawless experience. Spoke to Jerome about my issues at 8:10am, explained the entire process in detail, called with the estimate, car fixed perfectly, and parked in a spot near my apt. A+

Dara Barr

Brought my Subie in for an expired inspection during the pandemic and was relieved to find kind staff, efficiency and proper precautions around Covid.. The mechanic explained he wasn't going to touch anything in the car, explained what he needed to do and was just generally on top of being covid cautious and communicative. I felt super comfortable and appreciative. Now I have to go pay my parking ticket :)

julia trudy

They had my car aligned in a day and the cost was on point! The owner offered to stay later so that I could pick it up after work. This is how an auto repair shop should be run!

V M

If any one reading the reviews please read through the lowest rating as well so you may avoid some un-pleaseant experience at Ludlow Garage. I don't usually write reviews negatively but this one i need to so that the society around is aware of bad services. Recap : Wrong coolant filled in, Appointment given for today and then they cancelled my appointment when i called in to double check. Owner was rude over phone when i asked if i can speak to the manager yelling he is the owner. Front desk person was super rude and supporting what ever owner says which was different than what was told the day before. I lost trust with Ludlow Garage after being their customer recently.

Charles Tannenbaum

This place is the best! You go in and it looks like most garages except that they actually serve you when you walk through the door instead of making you wait around like a second rate citizen. They are so honest and fair and really want to make you happy. There are not many garages left that have their customers backs like Ludlow does. Not only is their main guy Jerome great, each mechanic that I have interacted with is polite, respectful and takes the time to explain what is happening with your vehicle. If you're in Manhattan and need work done, there is no alternative.

Dr. Benjamin Hsu

This place is fast for the state inspection. Tough to park and they are super direct but just get down to business. Everywhere else they take forever to get the inspection done. Here in and out if you come early in the morning. Done my past 4 inspections here.

Hannah Cheng

Super helpful and quick! My inspection was only $10. Everyone was so nice and helpful. Will definitely be back to service my car here.

Robert Kolin

I drove in thinking that I might need a new car. Drove out with my like new car. Fast clean reliable. I wish I trusted my doctors like I trust my mechanic. I recommend to all.

Carol C

This is a rarity in New York: an honest and competent auto mechanic! They may not be the least expensive but they are good and reliable. I've had used cars that I've thought of buying checked out here, and over several years, an alternator replaced, a starter, front shocks, etc. All their work is high quality. Best to arrive early in the morning and call ahead. Parking is tight on this block. They are really good guys.

Jack Smack

I've known the owner for many years. He is a decent hardworking man. I know his son too. Unfortunately they insist on keeping that miserable, nasty, rude African American man with the full head of grey hair and beard (I dont know his name). I just don't understand why people who work in a service industry would be so rotten. Nevertheless, I stopped going to Ludlow because of him.

Christina Webb

Excellent service and professional staff. Would recommend everyone to come here for all your auto service needs. The location is also very convenient to get to.

Detra Brown

Usually when i go to a mechanic shop they men are not so nice or they try to overcharge me. The service i received fromthe first five mins. Made me feel quite welcomed and in theright hands.. The office atmosphere was so pleasant the bathroom was a charm. The worker jeremy and the receptionist where very professional . they have no idea how they gave me confidence and joy as a woman alone in the shop. All the other places I've tried really made me feel frustrated. Thank you Ludlow...you guys Rock. ! Ms D Brown I really appreciated your service.

Albert Byrnes

Great service good mechanic's the owner is a wonderful person

Edward P

Excellent service. Honest team. Rates that were fair and less than I expected for a Manhattan shop. Will be a repeat customer.

Ailene Quan

Just when you’ve lost faith in service after being gauged at Staten Island Toyota and being quoted another $3000 at Bay Ridge Toyota. The guys here checked my van and sent me home. They are nice, reliable, reasonable and honest. I will never bring my older vehicle anywhere else.

Ludlow Films

I dont write reviews, but felt compelled to on this one. They wont let you use your own parts, which is fine, but they hang up on you if you ask them to match online prices for the same parts. I did not have any work done by these people, but they are sus af.

Mikey Mike

I know the owner/head machanic for over 30 years and I put up with his lousy schedule but to let me take my car after 2 days without looking at it and tell me your keys are on the table it’s no lost to me. I’m just letting anybody who reads this know that they are all rude and swear at each other, some work environment, remember not to take your kids with you there. They are over priced even having a childhood friend working there (don’t worry he’s been there for just as long and he’s just like family to them and he can never do wrong and they will never fire him) but I never asked my friend nor J****e for any special treatments. The only reason I go there is that I live in the neighborhood and I thought they would change by now and for a waste of my time on my vacation I should have known better. Never again. Plenty of shops to try but stay away from this one or find out for yourself. I hope they see this post and know who wrote it and maybe change... or not. One customer might not even get noticed that is why I give it a 1 Star because No Star was not a option. By the way one of there machanics just shook his head and said this happens all the time.

J B

Excellent service and very patient knowledgeable repair technicians. Good prices too. I wish all car repair places were like this place.

Terry Brown

Ludlow Garage is one of the best in NYC. They run inspections quickly and efficiently. They fix or repair your car the same way. You will get great service here. The staff are all smart and nice. Used them for (3) Years. Fine place to take your automobile.

Ruperto Cordero

Good place. People are very good and safe and very friendly and extremely helpful and very experience.

madelyn ulerio

The best experience I have so far with absolutely everything. After a car accident I took my car to this shop and Jerome returned my car impeccable, clean and looking new!!!

Yos Feit

One of the few places in Manhattan that still does the NYS inspection. Call ahead to get an appointment and they can get you back on the road quickly. They are pretty good with regular maintenance too. I got new front axles and they are fine.

Rocky Balboa

Awesome shop, honest and professional. Mechanics are always doing their jobs with so much care. JEROME AND MARIO KEEP UP THE GOOD WORK, AND THE GREAT ENVIRONMENT YOU HAVE FOR YOUR MECHANICS.

David Thomas

I tried calling them 3 times over the course of a day. They would not answer the phone, nor do they have a way to leave a message. If you go to their website, it's just a GoDaddy placeholder, so there is apparently no way to contact them without going there. I hoped for the best, and took the car anyway. They acted like I was crazy for showing up without an appointment, even though showing up is apparently the only way to MAKE an appointment. They told me I could not drop the car off until next week. They told me that they are too understaffed to answer the phone. It's probably for the best. I sympathize with the staffing shortage, but leaving my car with a shop that can't be contacted would be foolish. This place may be fine for inspections (what most of the reviews are based on), but don't waste your time trying to get an actual repair done.

N G

EXCELLENT! For whatever your automobile needs are, they are the best. Honest, knowledgeable, hardworking. They get the job done well! I have been coming here for years and will continue to. Jerome & Company are exceptional!

Christopher Borden

I've been coming here for years, Jerome and his staff are awesome. I would highly recommend his shop to anyone. They are the meaning of true mechanics, they diagnose the problem and not just change part after part like most shops do.

Robert Murray

Prompt, thorough service with no push for unneeded extras, look after their customers & give you a heads up on what's coming up. Been going there for years. Recommend.

Sheila Michaels

These are wonderful people. They were highly recommended by a neighbor with the Department of Transportation. A lot of neighbors just love them. I had really only used them for inspections & oil changes & windshield wipers over the years. But then my hybrid battery went out & I had a near-death experience getting to them. The car utterly, completely failed just outside the entrance. After they were closed. They worked on it for a couple of hours, after closing, & got me on the road again. No charge for their work. You'd think I'd learn. I did later get a new car battery from them (not IMA) which I needed, but the IMA was shot & had to be replaced by a dealer. I had another date with death getting it to them a second time. They had it for two days recharging it so I could get it to the dealer for the IMA battery. Again, they didn't charge me for the time. These people are some kind of saints & I am their customer for life.

johnny liu

The best company I have ever been. They repair my car in one day without an appointment. because they know we had emergency and would like to help us. we get our car the next day with nice and clean. especially i really appreciate ryan and jerome! they are really nice!

hilda mercado

No good morning... Very unpleasant staff. Weird people working there.. and if you a woman good luck.....

Johan Cepeda

The best customer service you can get is from Marcia ???? Best sales person yet!

black & Blue

Based on my experience this garage is busy because it is one of few garages left in the city, not because they do good work. Long waits and poor results with lackluster customer service. My vehicle simply needed a new part. They didn't install the part and inspect their work sufficiently. I took the vehicle to another mechanic who was surprised they had not done the job right on something so simple.