Reviews of New West Notary Public (Attorney)

Alpesh Shah

Natalie constantly updated us on the status of our out of town Property Sale file. She was competently able to handle difficult questions without delays. And Martin was able to efficiently close off all payments and receipts accurately. I worked with them a decade ago on a property transaction and certainly work with them again.

Miroslav Babjarčík

I would recommend!

Patrick Harris

What should have been simple got complicated, Martin navigated the pagework which can be daunting of making sure that my friend got excellent advice and had me covered as well. He came to the hospital to get the papers started and has followed as needed.

Monica Mattarollo (monicapaige)

Very quick service and friendly staff! Covid-19 cleaning and distancing measures are in place. Recommend!

Sarah Woods

Very helpful, very efficient

Tara Kaman

Used this notary twice this summer and was very satisfied with their work. Easy to book, efficient and well done. Also working hard to keep their customers safe in covid times. Highly recommend

Anna Gabrielson

I have used the services of Martin Kastelein on two occasions and found the process very thorough, efficient and friendly. I have recommended him to some of my colleagues and they also expressed having the same experience.

Sabry Azeez

I was warmly welcomed by the front officer on the 1st day of my visit to Mr. Martin's office with all the Covid 19 protocol and asked to wait for few minute until Mr. Martin done with the last client. Then Mr. Martin himself came to me where I was waiting for him and checked my document, but unfortunately the document I had was not to the standard and he started to explaining to me with lots of patient to correct my document and asked me to come on another appointment. I appreciate that I was "not charged anything for my 1st appointment" and on the next day appointment I got done what I wanted from his office with in 10 minutes of time. Finally Thank you for the complement Gift (A Pen & Hand Sanitizer)

lisa vitas

Not up to par.

Adam Lloyd

As a busy realtor I need to make sure my clients are always taken care of, Martin does this every time. He's professional, informative and uses the latest technology to make the process smooth. Keep up the great work. Adam Lloyd - Remax Advantage Realty

Moumita Roy

Martin and his team made the journey of our first home purchase very smooth. He took the time to explain every document when we signed them and made everything very clear. The staff were very friendly and welcoming. Highly recommended!

Tin Duremdes

Very friendly and professional staff and owner. Had a last minute need to notarize my IDs and they accommodated me. Highly recommended!

Sadi Santos

I was rudely denied service because the owner doesn’t know how suffixes work.

Alana Storm

Quick, efficient professional and friendly.

Ashly Kissman

Great to work with and willing to accommodate our tricky schedule.

Leonardo D'Amato

Very efficient and friendly service

Gwen Warne

Quick appointment booking for signature for legal name change. Very clean and professional. The assistant was friendly and professional as well. Booking the appointment was easy.

Kathleen Shenfield

upon arriving Abi came out to check on us. She was diligently following the Covid-19 protocol. As Mr Kastelein was finishing with his last client we were directed to two chairs behind a plexiglass screen. Mr Kastelein came & welcomed us. Looking over the documents, he took our ID's and set off to his office. He came back with a couple of requests, to intial and add info, that was missing. Both Mr Kastelein & Abi were very kind and precise doing their jobs. Thank you New West Notary Public team.

Steven Tran

The staff were super friendly and willing to help despite being pushed for time. I enjoyed working with Shelly, she was willing to go above and beyond to ensure the process went smoothly. Martin was knowledgeable and precise with the paperwork. He knew the answers to my questions and was friendly.

Adrienne M Bull

Martin and his team provided their services on the sale of my first home, and I have come back again and again for his expertise over the years. Martin makes you feel completely at ease and his manner is very friendly which is a bonus - you instantly know that you can trust who he is and what he does. Even if I didn't live in the vicinity of his business, I would always make a point of returning for her services. Thank you!

Paul Shervey

Martin's office helped us close our house in New Westminster after we moved to Quebec. He was courteous and helpful given our location-based circumstances and the closing was to our satisfaction.

Marcus Engstrom

Absolutely a delight to work with! Martin was very professional and friendly. His associate Shelly who I mainly dealt with was also wonderful and answered my many many questions I had during the purchase of my condo.

Samson Li

Fast and efficient. It was surely my pleasure to work with Martin and Shelly. They provided speedy responses to questions I had as a first time home owner. Time was not wasted when working with this notary. I will certainly reach out in the future for their assistance in future notary work.

Ivie Cullano

Martin and Shelly were a great team to work with. We had a nice little chat with Martin about our shared hobby of biking, he’s very nice and easy to talk to. Our closing process was a breeze. I wish I had used them for our first home purchase. We’ll definitely use them for our future home purchases. I highly recommend!

Krystenne Clarke

I went in today for the first time and was greeted by friendly staff. The gentleman who helped me notarize my document was also very kind. They also had good COVID measures in place and offered free hand-sani bottles! Great experience, thanks!

Antonia Levi

I engaged Martin Kastelein to help me sell my strata unit in New West. It was a "sale by owner" and should have been simple if I had been around. However, I am American and could not get across the border because of the pandemic restrictions. I was very impressed with the way Martin was able to use his creativity and his connections in New West to work around the problems this created so that the sale went through on schedule.

Guy Steeves

I have used Martin's expertise and his staff for 2 conveyancing projects and will use him again when I sell and buy this year. He knows his stuff and is very service oriented. I also took advantage of one stop shopping by having him do my will and our family used him for my father's estate. Can't say enough good things about the experience and knowledge of Martin and his team. A sure bet.

Damola Akinola

Abi is amazing. She moved the process along smoothly and seamlessly. It was all done quickly and I was on my way. Thank you! Remember to book an appointment first by calling or booking online before you go (COVID measures)

Chris Goward

Martin has always provided excellent work, going beyond expectations to make sure transactions are completed promptly, efficiently, and affordably.

Jake Breen

Efficient, fast, and always willing to answer any question you may ask!

Alejandro Zarate

I relocated to California and sold my house in Vancouver while I was living In LA. Martin was referred to me by my Vancouver Realtor and he took care of everything. Needless to say, I wasn't aware of the legalities when selling a home from another country but Martin walked me through the entire process and made it very easy for me. Thanks again for your excellent services Martin.

Mike Blady

Overcharged on a standard document that needed notarization where no advice was required or wanted $175 vs. $30. Tough pill for someone to swallow who is retired and on a fixed income.

Peter Hawes

Efficient and friendly real estate transactions, competitive fees.

Jose Rayonele Tabangcura

The staff were great, quick and professional. They are also being safe by providing Covid-19 precautionary measures.

Kirt Gill

Martin Kastelein opened this office in 1987. My family has been doing business him every since. Martin has always been efficient, thorough and trustworthy. I would not think of using anyone else.

A Eskandari

Totally professional!

Joe L

Martin and all the staff are friendly and professional. All the paperwork was done quickly and thoroughly. Highly recommended!

Travis Loptson

Martin and his team were very helpful with my Fathers Will this year, and again with my mortgage just recently! Very very helpful, responsive, and courteous!

Jocelyn Crow

The employees are professional, friendly, trustworthy, explain things in clear, concise, easy to understand terms and make you feel at secure and at ease. I highly recommend this office for all of your notary needs!

Nicolle Vasco

Awesome customer experience! I did my appointment on line, I could choose from a variety of availability times. I got a few reminders prior to my appointment, came in and it was super fats. Very helpful and kind, and really safe with covid protocols. Recommended

Massi Nartey

Amazing service. Our mortgage broker was late with the mortgage instructions but Martin’s Office worked through and through and made sure all our documents was ready for our closing. I have never been more impressed with the services of a notary.

FD A

The worst service that I have ever seen. They just think about money and how much they are going to charge you. But they do not think to improve their service.

Negar Hamidi

Abi is very friendly and helpful, Martin signed my docs, he’s very social and welcoming. Had an awesome experience.

Aly Jiwan

We have used the services of Martin Kastelein for many years and highly recommend him and has team!

Bulat Nasibullin

I used these guys for the sale of our condo and they were really good! It wasn't a straight forward sale but they always responded quickly and helped me out with advice along the way. Everything was done on time and I highly recommend their service!

Angus Chan

I didn't have the best experience with them, but much of it was due to, in their words, the unusual nature of a private family mortgage lender. Sparks flew and shots were fired regarding procedures and the possibility of a voided sale (along with potential lawsuits that came with a voided sale), but eventually it was resolved when the notary spoke with the buyer's notary. Nevertheless, when it comes to the legalities and technicalities of the transaction (a condo sale), they were prompt and trustworthy. There was one major issue when my realtor got a quoting price and the notary charged me a higher price. But after some dialogue the notary lowered its costs to the quoting price. In the end, amidst the fancy office and standard procedures, the thing that stood out to me the most about this notary was a very large picture of his bike race and his 7 marathon medals that hung on his office wall. I wondered why they were there at all, and these items made me ask in my mind what he cared to show his clients when he works with them. Still, the work itself was completed, and the office is reasonable.

A M

Great service! We work with them closely in our construction business. Martin is very professional, and helpful .

Matt K

Top quality service. We were first time homebuyers and there was lots we didn't know. Martin took the extra time with us on the phone and in person. Martin explained the whole process and offered advice, all the while being friendly and kind. The New west staff was equally helpful. We spoke to other notary's before going to new west notary and it all felt very rushed and transactional. It should be noted that New West Notary had higher fee's than other Notary's we got quotes from but we felt the attention to detail was worth the extra money. I would recommend, and have recommended New West Notary. Thanks Martin!

Kevin Gordon

Service is ok. They do a great job with safety during pandemic which is appreciated. Make sure you are exactly on time as you won’t be allowed in office if few minutes early and will wait outside. We had to go back for 5 min meeting to change spelling of one name and were charged an additional small fee of $125. Were honestly expecting perhaps $50-$75 fee for quick change but I guess that’s a small fee at their office. Very nice office staff though they did originally mess up our first appointment by not sending us the email invite. Would we use this office now that we know what we know? Maybe but we would definitely shop around. In the end our will cost perhaps $1300 to complete the will and power of attorney, which might be average. Ask upfront for all fees and rates so there is no “sticker shock” It was our mistake with spelling and redoing paperwork is not cheap. In the end happiness comes from solving problems and this one has been solved

Alec Cashmasty

Martin and the team were great !! They know what they are doing . I give them 5 stars !!????????

Hycco La Vache

My partner and I recently engaged New West Notary to manage a couple of real estate transactions. We had a very tight timeline and Martin and his team did an excellent job of executing our transactions precisely and timely. Thanks Martin et al and we will be sure to engage you again. Scott and Kris.

Olav Naas

Great first impression at my first appointment with Martin. Honest and straightforward at best.

Seye Fagbuyi

Excellent Service ! I couldn’t have asked for better service. From the appointment booking to the service at the Notary’s office. Abi Rodriguez was super helpful. She was professional, patient and kind. Martin Kastelein the notary public himself was friendly and detailed. Martin checked exactly what my requirements were and he graciously helped to sign further documents when I realized I’d made an error. By far the best notary office I’ve used.

E Doornberg

Just before a recent vacation, we decided to complete our wills, just in case. We'd procrastinated for years, afraid it would be complicated & lengthy. We were pleasantly surprised to be wrong. Filling out the Will Preparation Form from Martin's website simplified the process, guiding us through the questions to consider. Attending the office to finalize & sign was straightforward & efficient. Martin and his staff were professional & friendly throughout, and Martin was able to give us very helpful advice based on his extensive experience. I would encourage anyone who’s been putting off their will to go see Martin. He & his team make it a very smooth process.

Ky Cam

Martin did the paper work on our home purchase. As first time buyers with two small children we didn't have the time or energy for much and Martin made the process incredibly easy! He was very professional and handled a realtor that wasn't always easy to get ahold of or prompt with sending information. We were so impressed with his services.

Preston

Friendly curteous efficient and best service .. this business is the place to go to for any of my legal business, in past sold my house through them and recently had Notary work processed through them. Always a pleasure doing business with this well established local service. Also they are thorough, and fast and great value for money. I would highly recommend for anyone seeking this kind of service..5*****!!!!

Li LC

Very nice & efficient staff. Would absolutely use them in the future as well as recommend them to anyone.

Jeremy Deng

Martin and his team were great! - Very helpful and quick. - Would recommend their service.

Glenn Segard

Very professional and helpful notary service, I totally recommend it!

Diksha Ganda

Extremely good service. The front desk coordinator was super nice. The service was fast and efficient. Would come back again and recommend a friend :)

Christopher Hong

Absolutely great service! Martin and the team helped me with the purchase of my first home. They were always there to answer any questions and were extremely organized. I would not hesitate to recommend anyone to seek their services!

Ashley Gulbransen

Martin was very knowledgable and helpful when it came to selling our current home and buying a new home. He made sure all of the documents were in order, and everything got done in time. Very professional.

Forest Li

Martin and Silvia helped my wife and I with our will and enduring power of attorney documents. They are service is fast and professional. Martin is very relatable and knowledgeable. Thank you!

Denny Dumas

Martin has a wealth of knowledge in the legal services sector. He provides clients with a very professional and service oriented experience. I would highly recommend Martin and his team when looking for a notary to handle the closing of a purchase or sale of real estate and do so to all of my client!

Rob Koslowsky

As a Realtor in the Fraser Valley for over 25 years I have experienced many Notary & Law firms. I can say without any hesitation that Martin Kastelein Notary is one of the best. He is a true professional that is very knowledgeable and an extremely good communicator. Martin kept me informed through the entire transaction an answered all of my questions promptly. Thanks again Martin.

Nathan Hall

Martin and Abi were incredibly welcoming and accommodating during my experience! The appointment was incredibly easy to book and I didn't have to wait at all

Aaron Jevons

Martin and staff were professional, responsive and made the sale of my Condo a breeze. Would strongly recommend them.

Monica Shieh

I had great experience with Martin. He went of his way to help me. Even though he does not do what i need, he referred me to another attorney.

Randal Cromb

Always excellent service and advice from Martin. I have used his services for several years and will definitely come back again.

John Walker

I'm very glad that we decided to use Martin's office for our real estate transfer. Shelly and Martin provided us with excellent service. They were extremely friendly, professional, and efficient. I would highly recommend them to anyone purchasing real estate -- especially to any first time buyers out there.

Mirwais N

It was great to have both my transactions (sell and purchase of properties) completed by Martin Kastelein and his team. Shelly and Natalia made the whole process very smooth and easy. Big thanks to all of them!

Jeremy Mayer

Great customer service through the whole process. I went in to get some immigration documents notarized. They managed to get me a same day appointment. Everything was clearly explained to me when I went in and the process was seamless. I highly recommend New West Notary Public.

Loren Schubert

Martin and his team were great at navigating a tricky situation with the sale of our home. They were able to answer all of our questions and give us great comfort and confidence along the way.

Luke

They were very short and unhelpful. I realize they have many clients but they seemed like they were too busy for us all the time. We called for information on our papers and they said they hadn't looked at our file yet and would call us when they did but after 2 days we didnt recieve a call and when we called back they replied with oh we are missing some documents from you. They didnt tell us what documents they needed and would one by one request things and then say "oh we also need this other form filled out" they wouldn't give us a detailed list of what was needed. They got good reviews so that's why we went with them but maybe they are too busy these days and are taking on more than they can handle because the service is below acceptable

Bryson Rochelle

Martin and everyone in his office are great to deal with. They are very thorough in explaining the work they have done for us from start to finish. They are friendly, professional, and reliable. We have used them several times and will continue to work with them again in the future. It is no surprise that they are voted Best Notary in New West for more than one year.

Neena Janjuh

With only a week or so from the closing date of selling my condo and Martin days away from returning from holidays, Natalie was kind enough to fit me in. I was in Martins office 3 days prior to closing date, with all the details complete. Martin took his time, patiently explaining all the documents prior to our signing them. No wonder he is referred by all the top rated companies, such as Garbutt & Dumas. Thank you Martin for your superior services! Dal & Neena

C Nelson

Friendly and professional. They answered all my questions and kept me informed at every stage of my real estate transaction. Reasonable fees and zero problems. I couldn't be any more impressed. Thank you Shelly and Martin!

neil zandbergen

I have used Martin for a number of varying services over the last 13 years. Every time I have been fully satisfied and has earned my full trust. He is fair, reliable, and trustworthy. I would recommend his professional team to all.

Pat Newhouse

New West Notary are my go-to guys. Experienced and knowledgeable, and twice now more than willing to supply me with excellent local referrals for services that are not within their scope. I couldn’t ask for more!

Greg Gerke

I have been going here for years now, they are always professional and punctual. Good attention to COVID measures. Very friendly and courteous. They have earned all my business.

E D

When he learned there is no more business for me because they are not available for my dates , he was no longer interested to answer my other question and hanged up. Yes you are busy but thats not the right way to handle it..sometimes high ratings are just hyped.

Gil Wong

Open til 5. No one actually in the office until 5.

Liliana Castañeda

New West Notary Public provides excellent service and they comply with biosafety requirements. I totally recommend them!

Joanna Sremcevic

This is the first time we have used this notary. Answered any questions I had right away. Super friendly staff and made us feel very comfortable and not overwhelmed with anything.

Illia Abdullaiev

Great customer service start to end. Definitely coming here again.

Jay Porter

Martin has worked with me on a mortgage transfer for my first property, and recently, the purchase of my second property. Professional and friendly, he takes the time to explain all the the details thoroughly. Great follow-up as well. I will be using him again for property number 3 in the near future!

Mihaela Coman

Professional and timely service, every detail was covered. I will certainly use their service again.

Shannon Mayhew

As a local Mortgage Broker I have been referring my clients to his office for several years now. Martin and his staff go above and beyond in offering great customer service.

Helen Hanson

I engaged the services of Martin Kastelein to Notorize my sister's Power of Attorney and Health Directive early December 2020. Martin and his staff carried out their duties in a very professional and speedy way. The desk was sanitized before and after my visit to his office. I would highly recommend Martin and his staff, making it such a smooth transaction.

Mayank Baveja

Martin and his staff were friendly and welcoming. Martin's attention to detail and presence of mind helped me save $3600 on purchase of my first property by putting more money towards the deposit. He and I were just chatting about it and that is when he advised about the savings. His staff Ms. Malik was patient calling the bank and working out the new paperwork for me. Everything worked out in the end with enough savings for a housewarming party. Would recommend their services strongly.

Pixel Girl

Saved my day with a last minute appointment. Went above and beyond my expectations.

Leo L

If you are looking for a top tier Notary service look no further! Martin and his office had completed my files and made my experience buying my first home very simple and smooth. I will definitely be coming back.

Anon Ymous

We used the services of Martin Kastelein for the sale of our New Westminster property. We didn't deal with Martin at all, but dealt with his associate Jane and the wonderful conveyancer, Natalia. Our transaction was straight forward and simple, and Martin's staff did a good job with our sale. In particular, Natalia was very helpful and knowledgable, wonderful to deal with and would say she was the highlight of our experience.

Lynn Menzies

Martin and his team were great. Highly recommend them. Martin helped us with our mortgage documents and he took the time to explain what we were signing. He is very pleasant and professional.

Berhanu

I knew Martin more than 10 years. He is a helpful, friendly and very professional person. His staffs always serve me with great respect. I am definitely recommend Martin to friends or anyone who needs professional help.

Ken Driediger

Had a great service experience with a title transfer and handling a large number of funds. Martin and Natalia definitely know the steps needed and did a great job of not only getting the job done in a timely manner, but also made sure that a time sensitive, stressful transaction was well managed. Thanks so much for getting this job done so well! Highly recommend!

Christina Staal

Used Martin as a notary for closing on our first home purchase. Great preparation from him and his staff who kept us in the loop through the whole process and explained in great detail the terms of the mortgage which was a nice benefit especially since it was the first time buying a home. Price was very reasonable - Things explained well - Done when they said ... what more could I really ask for in this experience. Thanks - and next time I need notary services I know where I'll be heading

Dale Simpson

I found all the staff at Martin Kastelein's office very knowledgeable and helpful. I would recommend this notary public to anyone requiring those services.

Cait Amanda

Everyone was incredibly friendly & efficient, we were glad to have chosen Martin & his associates to aid in the purchase of our new home. The process was made so much easier with their expertise. Definitely recommend!

Aleks Efremov

Great service. Ive used Martin numerous times now. He takes the time to explain everything. I highly recommend and will use his services again in the future.

Shaan Khan

Was able to get in and out quick, thanks to the helpful staff.

Trevor Mallalieu

Very professional, thorough and friendly.

Dean Styles

Martin and Shelly did the real estate transfers to sell our two houses in Burnaby and buy two in Victoria. In all four transactions they were professional and carefully explained each step in the process. They were friendly and easy to trust. We strongly recommend Martin’s team to anyone.

Eileen Ickert

Our experience at Martin Kastelein's office was excellent. They were professional, efficient with careful attention to COVID19 protocols. We can highly recommend.

Chloe Rickard

Martin and Abi were both friendly, professional, and efficient during my appointment.

Adriana Gomes

They are very kind and fast. I recommend!

john castle

My wife and I recently purchased a home. We found Martin and Shelly to be extremely friendly, proficient and expedient with the services provided. Documents were signed by us beforehand through Doc u Sign which is a great tool and reduces time for all involved. It meant less time in the office going over the documents; we could read them beforehand. Thank you again for your assistance, we highly recommend your services.

Don Z

job is done with OK. but this guys attitude is bad, arrogant and rude. not very good customer experience anyway.

Brian van Sickle

I had a last minute, rushed need for assistance with a property purchase. Martin and his team jumped into action and made it happen for me with time to spare. Exceptional people providing exceptional outcomes!

Tuphuong Nguyen

Working with Shelly for my home purchase conveyance was great! She was knowledgeable, attentive and extremely patient with all the concerns and questions I had. She made the process simple to understand and was friendly about how she presented herself. I would highly recommend this notary!

Lino Corcuera

New West Notary with Martin K.is always precise & on time. Never have to wait at all. Very recommendable Place.

Velleda Tijerino

Upon my daughter’s recommendation (another happy customer of New West Notary Public), we went to New West Notary Public for services involving the purchase of my house. They were knowledgeable and available for us, answering any questions we had during the legal process and keeping us updated as it progressed. They were always efficient, thorough and provided clear explanations so that a layperson could understand the intricacies of a real estate purchase. The whole team is very helpful. Thank you Martin, Jane, Shelly and Abi, you guys are awesome!

Brooks Nickel

Great service, very friendly and efficient. Would go back.

Curtis Hodgson

Very professional and helpful!

Martin Young

I had a great experience dealing with Martin and Shelly for my first home purchase. They were very delightful to deal with and their customer service was top notch guiding me through all the steps!

Ross Meehan

My wife and I had our Wills prepared at New West Notary Public (formerly Martin Kastelein - Notary) a few years ago. We were so impressed by his knowledge and efficiency, as well as his friendliness and the way he spoke to us so that everything was easily understood. We would use his services again without question. Since then, I have spoken to Martin about another unrelated situation, primarily because I didn't know where else to turn. He directed me to the proper venue, and gave me reassurance and some good general information. There was no charge! Besides being a great Notary, he is a great person. Thanks, Martin. Ross M

Peter Birovchak

Martin and his team helped me through multiple real estate transactions including a fairly tricky one. Martin and his team are extremely professional, helpful and friendly and would recommend them at any time for any of the services they offer.

Marc Yray

I've used Martin's services for the purchase of our first condo and the experience was excellent. He made the process quick and easy to understand. I highly recommend Martin for any of their notary needs!

Tracie M

We have had Martin help us since 1998, and he has always been super helpful, friendly and professional. It's always been a great experience, and highly recommend Martin' s services.

James Palasyuk

Refused to assist with simple notarization with a series of changing excuses. Very disappointing experience.

Lorne Hill

Martin and Natalia provided us great service when we sold our home. Natalia, especially, helped ensure the funds were available in a timely manner so we could pay a deposit on our next home. I would highly recommend Martin Kastelein Notary Public!

Erin S

I had a great experience here. I was having a hard time making a notary appointment for a simple insurance license renewal and I was shocked to find New West Notary Public was the only one I came across with an easy online booking system. Initially, I accidentally brought the blank form instead of the one I had filled out and printed out. I was very worried I'd have to come back but notarial assistant Abi kindly offered to print the completed form for me as I had a copy on my phone I could email to her. I really appreciated the extra service. Martin was very friendly, professional, and efficient. I will definitely be making any future notary appointments here.

Sandon Fraser

Knowledgeable, professional and speedy service!

spencer Allen

Martin and his team made the process of buying my first apartment simple and easy, they explained everything I needed to know and made the process of signing all the paperwork quick and easy. Having him and his team do the leg work of buying my first apartment helped take alot of the stress off my shoulders. Thanks for everything. - Spencer Allen

N Wo

I recently had a refinance and home purchase and Martin and Shelly did a fantastic job in helping me with the process. Despite some delays with the mortgage papers getting to their office, they got everything done with me on time. Martin was professional and explained everything thoroughly. Shelly was very on top of things and responded to my emails almost instantly. Overall it was a great experience and I would highly recommend this team for your notary needs.

Eric Lalonde

Martin helped out us with our first house purchase. He was great to work with, quick and efficient. If ever I need a Notary again, it will be Martin.

Patrick Campbell

I have used Martin and his assistant Natalia twice now and have been very impressed with their no nonsense efficiency while also acting in a caring and understanding manner. I would definitely use them again and recommend them to everyone!

Jose Jaime Guerrero

The service was excellent, cost effective, expedient and concise. I strongly recommend it. Jose G.

Myrna Gavino

We would like to thank you and Shelly for your professional and friendly service. From beginning to end, you have provided us with excellent service, no wonder you are always voted as the best notary in New West!

Ray Wall

Having used Martin when we purchased our home in 2003 we also called upon him recently to assist us in preparing our wills,who knows what may happen with the covid issue so best to be prepared. Although not having need of a notary in the intervening years it was a great comfort to find the same professional,friendly face peering back over his mask :) The mark of a true professional is consistency I always thought. If it's done right the first time things should not change much. We have no hesitation to recommend his office to our friends.

Alex D'Angelo

I work as a mortgage broker in the greater Vancouver area having arranged residential financing from Squamish to Abbotsford (and beyond). I’ve received nothing but positive feedback from my clients about Martin and his team. From the business to business side I’ve found them very efficient in getting things done well and in a timely manner and from what I’ve heard from my clients the experience has been exceptional every time. I’ve never used him personally but given the feedback my clients provide me I will certainly be using his office for my next real estate transaction .

John Antonio

Booking an appointment was extremely easy with many time slots available at great convenience. Martin and Abi were so friendly, and were ready for my appointment exactly at my scheduled time. Getting my documents notarized was such an easy and quick process. Complimentary hand sanitizer bottles were provided as well, would definitely recommend.

Johan Verseveldt

Natalia and Martin were excellent to work with on the purchase of my first home. They always answered with a timely and knowledgeable response to any questions that arose. They went above and beyond the call of duty when it came down to the final days leading up and made sure everything was done accurately and on time. I highly recommend using Martin and will be going back with more business in the future.

Melody Lui

Martin and Ms. Malik were very pleasant and helpful with guiding us through buying our first home. As many can attest to, it can be a scary process to close a home hoping we didn't miss a step. They eliminated that fear and made everything simple.

Justin Seidl

Martin was very helpful with the sale of our condo and purchase of our house. Thanks again for making it a smooth process. Justin

Violet T.

Very professional and on time! Great team work with his assistant Natalia.

Dave Vallee

I have personally used Martin’s services several times and I have also referred him to many of my clients. I’ve always found Martin to be extremely knowledgeable and professional and always provides top notch service. I wouldn’t hesitate to recommend him to anybody looking for a Notary Public.

Alison Griffin

Martin and Shelly made our transaction easy and seamless. Both were quick to reply to our queries and were very helpful. We highly recommend!

Nate A

Thanks to Natalia and Martin. They are helpful, fast and efficient. Highly recommended.

Chris Greig

Can't say enough.. always on top of their game. They know what they are doing and they don't waste anyone's time. I use their services as much as I can

Erfan Saeidi

I had my property trasfer with Martine office oin May 2019. I would recommend this office for their perfect transfering services. I enjoyed their job.

Mark Kolowski

I recently used Martin's firm to handle an emotional and sensitive situation for me. Martin's work was exemplary. I would specifically like to mention Natalia, the office assistant. She was polite, patient, knowledgeable and compassionate. Natalia's friendly demeanour and gentle approach made all the difference.

patrick crawshaw

My wife and I were involved in a remortgaging involving a couple of properties. Martin Kastelein and one of his Associates, Ravinder Bains, took control of the reins and expertly guided us through a process that was completely new to us. Martin spoke to us briefly and was most encouraging and informative. Ravinder was the key contact throughout the several weeks that this process required. Ravinder was outstanding. He was calm and reassuring and very specific about what he needed from us to move forward. We could call him at any time whenever we had a question or concern. The result has been a thoroughly successful completion to the remortgaging. We are very grateful for the opportunity to work with Ravinder and the New West Notary Public.

meinert annette

Many thanks to Martin and Shelly. I really appreciate your time and your patience for doing all my paperwork. Highly recommended. Sincerely, Thi Le

Sheana Olsoff

Working with Shelly and Ravinder was an absolute pleasure! We had some questions as first time homebuyers, and everything was answered professionally and promptly. We wouldn't hesitate to work with this notary office again, and definitely recommend them!

Myra Andrews

In the Fall of 2002, Martin almost cost my special needs brother $2,000. Luckily I noticed the error before it was too late. Went in to do up the paperwork on a new mortgage. Told him my brother would pay off the old mortgage when it came up for renewal in 10 days (and not before) to avoid the interest penalty for early payout. I made it very clear that it will not be paid out before then. Went in to sign and the amount owing on the old mortgage was $2,000 more than I expected. I questioned him and said there is something wrong here. The amount should be $30,000 not $32,000. He doubted me and I insisted that he review it. The payout figure included an interest penally for early payout because he had my brother paying it off in 2 days and in 10 days. Incompetent. Run!!

Eric Padilla

A great experience from beginning to end. As first-time home buyers, Martin and Shelly were available to answer our questions and make us feel comfortable throughout the whole process. The bulk of our documents were e-signed, but when we did visit the office to sign in ink, we were met with a friendly greeting and moved to a seating area promptly. The whole in-person process was quick and simple. We felt safe due to the COVID measures in the office - thanks for the free bottle of hand sanitizer! There is no doubt that if we require notary service in the future, we will go to New West Notary Public. 5 STARS! If I could give more, I would! Thanks team.

George Karas

Wow! Just a great professional and thorough team. They were on the ball in every way and explained everything throughout the process thoroughly. Can’t say enough good things about my experience here.

Jonathon Mishrigi

Working with Martin and his team was a great experience especially given the last minute nature of our home purchase and closure. They worked very well under pressure and with very tight timelines all while remaining very polite and professional towards my wife and I. I would definitely use there services again.

Kelly Leung

Martin has a manner that immediately puts you at ease and was able to handle our estate planning with ease. When the issue is something that he feels is better handled by a lawyer, he has no problem referring someone else, rather than trying to make a quick buck off you. The service was prompt and professional, and they were very strict with COVID protocols, which was great.

Antonia Reynolds

I warmly recommend Martin and his team for their knowledge, attention to detail and all-around professionalism. Having someone you can trust on your side feels wonderful.