Review based on my recent experience of having M&H work on a corporate amendment. Two stars for the reasons below:
1) There were a lot of errors in the amendment documents they prepared, such as wrong-spelling of shareholder name, unclear references in the amended Article of Incorporation, etc.. After I went through their work, I had to send a long email instructing all the errors to be fixed. I would expect the quality of being prudent as a basic for a law firm.
2) They never picked up the registered mail I sent and it was returned to me at the end. After they told me to send the package to them again, I decided to send it directly to the Registry of Companies, which seemed to be a more secured solution. I can understand delay in pickup due to the impact of pandemic, however, no pick-up for over a month was not expected.
3) They never provided a quote on the service fees even after I asked a couple times at the beginning of my inquiry. Fees charged was only disclosed on the final billing with a $75+tax admin fees on top of the service fee. I don't know what the admin fee is for; have never seen it on any other law firm's bills. This wasn't as a big deal as the first two points mentioned but I thought other people might be interested in knowing.
Overall, substandard service. Two stars instead of one because at the end the work was done. However, I didn't expect such an experience, especially after I pointed out the exact items to be amended at the very beginning. I could have saved almost $500 if I have done it on my own.