We have all the reviews of real people like you who buy the products of McQuarrie (Attorney) in the territory of British Columbia (Canada).
To this day this business gets a score of 4.6 stars over 5 and the score has been calculated on 103 reviews.
You may have noticed that it has an average rating is virtually the top, and it is founded on a very large number of opinions, so we can conclude that the score is quite credible. If there are many people who bothered to value when they are happy, it works.
You know that we don't usually stop to put opinions when they are correct and we usually do it only if we've had a problem or incidence...
This Attorney is classified in the category of Law firm.
I have to wait until October 25 2018 to update my review. Kind regards Kumar
I highly recommend Mr. Sarando Matheos for anyone looking for trustworthy legal representation. I was recently represented by Mr. Matheos in a denied long term disability claim and he was everything I could have hoped for in a legal advocate. I found him to be supportive, empathetic and compassionate to my situation during our meetings. And during negotiations, I was thrilled to have him standing with me as a very experienced, knowledgeable, trustworthy, articulate, respectful and tenacious advocate. Contact this firm if you need assistance. I am so glad I did!
Charged me $4k to make some phone calls that seemed to get dragged out forever to loose any chance of my case and slap me with a bill for $4000
“I've just worked alongside with lawyer, Robert Finlay, and have been impressed start to finish at his careful consideration of how to best serve our mutual client and his ongoing communication. Robert was in touch with us constantly and quick to respond so we could all navigate our respective roles for the gentleman we were working for. I hope to work with Robert again and I can confidently refer him in the future.” the future.
Jason Sandhu is a very rude lawyer. He didnot do his work as promised. I do not recommend him to anyone.
I was represented by Martin Willemse on a denied disability claim All what I could say it was very good and professional service I highly recommend if you want the best advice
I recommend Elyssa Lockhart for will, trusts and estates! She is fabulous and was very professional, trustworthy and went above and beyond for us.
I was working with Martin Willemse after I was denied disability. I can’t recommend him enough! He’s been in this field for a long time and it shows. Highly professional, knowledgeable and kind person. I felt heard and understood, everything was done in a very professional manner. When you’re struggling with health problems and barely functioning, the last thing you want to do is try to fight with insurances who will want to dismiss your disability no matter what. Hire Martin Willemse and you won’t be disappointed!
Sarando Matheos and his team at McQuarrie Hunter helped me deal with an insurance denial. They were very professional and thorough, and took care of everything related to my claim. They were able to provide an ideal outcome through mediation, and I'd highly recommend them to anyone dealing with a legal issue.
I was attempting to navigate a difficult life situation, and I decided to contact a lawyer. After my first meeting with Martin Willemse, I cried with relief. From that first meeting until yesterday (the completion of the lawsuit) he has been the most amazing person/ professional/ lawyer. He has a presence and kindness to him that is calming and supportive in the most stressful moment. His professionalism and his ability to do his job (very) well is unparalleled. Throughout the entire process, he made me feel supported and respected. I would wholeheartedly recommend him to anyone who is looking for or even considering, legal representation. Side note: Every single person I've encountered at McQuarrie Hunter has been kind, supportive, and exceptional at their job, from the lawyers, their legal secretaries, and assistants, to the lovely lady at the front desk.
I had an outstanding experience with this McQuarrie! Everyone I dealt with, from the warm and friendly receptionist, to the legal assistant, to the lawyer who helped me, James was exceptional! Highly recommended!
Awesome reception! The view was nice too!!
Very unprofessional behavior from Christine Cain and, presumable, David Halkett. I was approved for legal aid. They told me they can help me and cited they have time available in a few weeks. I followed up, they said again they have time in a few weeks. Finally, when I request an appointment, I got a rude email literally telling me to go away.
My experience with McQuarrie Hunter was fantastic! Would definitely use their services again as well as recommend them to friends and colleagues!
Sarando Matheos Insurance Lawyer I had such a pleasant experience with Sarando Matheos. I had zero hope after my insurance claim was denied however, he helped me every step of the way to achieve a great result in the end. I was very stressed when I had my first meeting with Sarando however, he did everything he possibly could to make the process go as smooth as possible. He was very accommodating and confident in his ability as a legal practitioner and his work. I am so grateful for him till this day. I would not hesitate to recommend him and his firm to anyone out there seeking a disability insurance lawyer!
I have been a client of Kirk Wirsig and Sarando Matheos on 2 occasions. Along with fellow lawyer Sepideh Alimirzaee, a young go getter with a great work ethic, I could not have been represented better. Along with assistant Nancy, you are always kept up to date about your case and they are prompt to return calls or emails. Their high level of integrity and professionalism as well as their vast knowledge and experience to represent in insurance denial claims in my opinion is second to none. They are honest, and tell you the truth and not just what you want to hear. There are no false expectations. In my time as their clients I perceived them to be held in high regard by mediators, other lawyers and judges. I personally would recommend them to my friends and family. Susanne Jorgenson Client
Martin is one of the most professional people you will meet. I recommend his services 100% You will not be disappointed.
I'm not usually one to leave reviews, but I would've felt a slight guilt to have not commended Mquarrie Hunter due to the level of professionalism and security I had experienced from this firm. I was represented by Perry who displayed an exemplary amount of confidence and knowledge toward his trade, while still keeping me informed to the realities of my case. Mr. Armitage made sure that I felt in control and aware of everything that happened through out my legal battle and I can't show appreciation enough for how he, and the firm, handled my case through to the end.
Leah Donaldson at McQuarrie Hunter has been very professional to work with. She is well versed in family law and takes the time to ensure she has covered her bases. She assisted with a very difficult family situation and I've been dealing with this firm for over 12 years with respect to real estate, family law and general legal advise.
Sarando Matheos and his team at McQuarrie worked hard to acquire me a fair settlement from the insurance company. He followed his instincts based on his experience. He worked with me to understand our position, to allow me to make a solid decision. I will certainly return and recommend Sarando and Pamela to all my friends and associates.
Not satisfied with Mquarrie During (3yrs) dealing with my Dad's Will. , no support, nothing!
Wirsig Matheos handled my Insurance Denial case with precision and expertise. Very grateful for the service! Expert and professional in every way.
I had the pleasure of working with Joseph Berta on a complicated business acquisition case for the past 18 months. I was extremely impressed with Joe’s level of professionalism and honesty. He goes above and beyond to make sure he has addressed all concerns. It is truly refreshing to see there are still law firms and lawyers who can see past billing hours and genuinely care about their clients. I would highly recommend working with Joseph Berta & the team at McQuarrie.
I highly recommend Sarando Matheos of McQuarrie Hunter LLP for anyone who has been wrongly denied a Long Term Disability Claim! For me as a ordinary person, I found it extremely frustrating and highly stressful to deal with the tactics utilized by a large insurance company. With the professional and efficient intervention by Sarando Matheos and his team, I was successful in my claim. I can't thank them enough for all the help as I know I could not have done it on my own.
Sepideh was professional and highly skilled when handling my case. She is a fierce advocate, but also cares about her clients. I would recommend working with McQuarrie to anyone.
Very professional and reliable. Quick to respond. 10/10!
I do lots of work with partner Elyssa Lockhart. Elyssa and her team are the best. You can be very confident in Elyssa's advice, she is friendly, thorough, profession and extremely efficient. Clients and friends I have referred to Elyssa over the years are always very happy!
Sarrando helped me resolve a situation that had been going on for years prior. Not once did I feel like I was just a case number. I could tell he was invested in seeing an outcome that would benefit my needs. He fought for my rights and came through 200%. I was updated and educated on the legalities of everything so I didnt feel lost or overwhelmed. He guided me through a situation that was highly stressful and made me feel at ease. I am beyond grateful I had him in my corner!
Good law firm for legal help and advice. Plus when my case was over they still offer to help with papper work and where to file things like that.
Professional and trustable. Impressive. Highly recommended.
I had the pleasure of having Sepideh Alimirzaee represent me in a contract dispute and very happy with outcome she attained!
Elyssa Lockhart is a knowledgeable and effective solicitor who is a go to for estates planning. I highly recommend her services for anyone needing to update their will.
Martin is absolutely amazing, he excelled and exceeded and i mean "exceeded" in our victory, absolute monster of a lawyer, glad he was on my side. He is of the highest tier, Highly recommended.
Martin Willemse is OUTSTANDING. Not only is he incredibly compassionate, he really knows his stuff. Martin is more like a friend than your typical lawyer, there by your side supporting you when you really need it the most. At a time when things can be overwhelming, he goes above and beyond and always makes time for you, no matter how busy he is. I highly recommend him!
Thank you Mr. Sarando Matheos for helping me settle my insurance claim and getting the proper conpensation i deserved for my injuries. Very nice and friendly staff, beautifull office, great lawyers! I definatley would reccomend to anyone who needs great lawyer on their side.
If you are having even the slightest doubt about whether you should see a lawyer or you are wondering “Do I have a case?” – DON’T! That is exactly how I felt before I called McQuarrie. The legal team of Kirk Wirsig and James Hankinson worked above my expectations while handling my long term disability claim. They worked tirelessly to successfully settle my case with a fantastic result and in much less time than I expected. They were extremely professional, personal and compassionate and made the entire process simple. Make the call – you won’t be disappointed.
If you want true professionals who take their time and pay close attention to your case, I highly recommend McQuarrie Hunter! In particular Sepideh. She was able to deliver a great result on our case and was always available when we needed her assistance.
Best law firm
Much thanks to Martin Willemse and his team. I was very impressed with the time that you took to educate me, your kindness and understanding, and respect that I received as you helped me through the Long Term Disability process and gave me hope. I will definitely recommend friends or family in the future.
We made the right choice years ago to have Elyssa Lockhart as our corporate lawyer. This past year Elyssa has provided the legal assistance that we needed on several corporate matters including a multi-stage, time sensitive, tax driven corporate reorganization / amalgamation at pre-determined year end date. Thank you, Elyssa, for understanding our issues and assisting us to a satisfactory conclusion on all matters.
I had the pleasure of working with Martin Willemse recovering LTD payments which were initially denied by the insurance provider, to a very successful conclusion. Thank you Martin!! Professional service "Start To Finish". I have, and will, highly recommend Martin & McQuarrie Hunter anytime I have the opportunity.
I called to asked for an assistance with my ICBC claim, tell them my scenario. After all that i said, she told me that she will call me back. But she did not call. did they don't like my case? They can just tell me so I can find someone who can help me.
Excellent firm! Sarando Matheos is an excellent attorney. This was for a denied insurance claim. I would recommend them again and again. They went above and beyond to help us through and extremely stressful situation.
The way James Hankinson handled such a small case made us feel very important. I highly recommend McQuarrie, their prices were great, the level of professionalism is astounding, we will be back!
If you are involved in a disability claim it is crucial that you have an experienced and skilled disability lawyer. We highly recommend Martin Willemse. He clearly demonstrated his care, knowledge and expertise during the entire process. We were very pleased with the outcome, grateful for all that he did for us and on top of it all he exceeded our expectations. Thank you Martin!
I have a real estate issue and thought this would be a good firm to go to but I was just told McQuarrie is not taking any new clients! ..just the existing ones. I'm baffled....like seriously?!?! Should just close for the time being then.
To anyone needing legal assistance with an insurance claim I highly recommended Sarando Matheos and his team at McQuarrie Hunter. Sarando is empathetic hardworking and thorough. He supported my every need throughout the entire trifling process of battling with an aggressive insurance company and obtained me the best possible settlement without the burden and lengthy wait of a trail. Not only is he a great lawyer but a truly good person with your best interests in mind.
I highly recommend Sarando Matheos . He handled my insurance case and I recommend him to any one who is seeking legal help.
A careless driver rear ended my vehicle three and half year's ago. I was forced to leave my office job of 6 years while trying to recover from injuries suffered as a result of this accident. I nearly lost my house due to financial stress from seeking new employment. I reached out to Sarando Matheos for assistance with my claim and he supported me from start to finish. Sarando went above and beyond to ensure that I was compensated for my pain and suffering. Sarando is a caring man that wants the best for his clients. I genuinely felt that my case was handled by a family member because of his client focused approach. I highly recommend Sarando to anyone seeking legal assistance. You will be pleased with the outcome!
Very old and still young to dance
Sarando Matheos Insurance Denial Lawyer Thank you, thank you, thank you! You honestly made my claim go very smooth without any complications and to be highly successful. As anxious as I was, you made it a lot easier for me with all your expertise and wisdom, your patience and empathy and of course your genuine kindness. I can’t express enough my gratitude. I would highly recommend your services to anyone seeking legal counsel regarding a disability claim. R. McLean, Langley, BC
I highly recommend Martin Willemse to anyone who needs a strong advocate to help them deal with medical/disability issues. He is a lawyer who is kind, caring and knowledgeable. His determination to help us was evident throughout the entire process. Thank you, Martin! We are deeply grateful to you.
Revised my will and helped me establish an alter ego trust. First class service!!!
We hired McQuarrie when we were expecting our first child and needed to complete our wills, appoint a health representative and power of attorney. Elyssa was great, taking ample time at the beginning getting to know our needs and guiding us through the overall process. Everything was delivered in a timely manner and we are more than happy with the overall experience and final deliverables.
We contacted McQuarrie Hunter and spoke to Sarando Matheos in regards to a Long Term Disability Claim that was denied. Sarando provided us with great advice without having an agreement in place. I have never had to talk to a lawyer before and was unsure of the processes and timelines but he was very knowledgeable in regards to disability claims and explained everything to us in a way that we could understand. When it came time to actually hire him his agreement was extremely fair and he took the time to go over it with us and never made us feel rushed to do anything. We never had to pay out of pocket or up front fees as our agreement was that any funds owed to McQuarrie Hunter would be taken from any winnings we acquired. He ended up getting us a settlement that I never thought I would have been entitled to. I would highly recommend McQuarrie Hunter (specifically Sarando Matheos) if you have been denied a disability claim he is a dependable, highly knowledgeable and seemed very genuine.
I highly recommend Martin Willemse! Upon having my long-term disability claim denied, and knowing I had a strong case, I was advised to get a lawyer. I was given a referral, but I had decided to try and deal with it on my own, still. Well, 6 months (of doing 2 appeals) later, and at the end of my rope, I decided to retain Martin Willemse, as my lawyer. After he had already done a few phone consults with me, I realized that I should have just gone with him, from day one. At one of the worst points of my life, Martin Willemse was like an angel, coming in to help save the day. Not only he is a very competent and professional lawyer, he is also a very caring, empathetic and compassionate person. He has such a great understanding of ‘invisible’ diseases like myalgic encephalomyelitis and fibromyalgia, etc.. He truly listens and makes an effort to help in a situation where many others do not. Martin fights for justice and doesn’t give up. The amount of time he spent on my case and the (all things considered) swift results were impressive. He not only tries to get the best possible outcome but also achieves it. I was beyond impressed with his professionalism. Without him, I do not know where I would be. Dealing with a lawsuit, on top of serious health issues, is an enormous amount of stress that the average person never has to deal with or can even comprehend. Martin GETS IT. it was wonderful to have someone understand and also take the burden of all this stress off me. He is someone that needs to be recognized for not only winning cases, but for also being an all-around wonderful human being. Thank-you Martin, for all that you do- for people that are in an awful situation, for fighting for the underdog and for genuinely caring about clients that are in a very vulnerable situation. I am truly grateful for all of your help and appreciate it beyond words. His support staff, esp Shannon, also need to be recognized and thanked. Having an empathetic ear and another professional that understands really was appreciated. I would recommend Martin to anyone going thru a disability denial claim and would not hesitate to give his number. The best advice I can give anyone, is don’t waste your time and energy trying to deal with this on your own-call Martin :)
I worked with Martin from McQuarrie Hunter for the last 2 1/2 years and I must say how impressed I am with the level of professionalism I was provided by him and the other team members.Everything that Martin said to me was fully understood and the efforts that he went to resolve my case was amazing. He was factual, prompt, truthful and for my first experience needing the services of a Disability lawyer I have walked away with a very positive outcome.I highly recommend Martin and his team at McQuarrie Hunter for anything you encounter to do with disability. I could have asked for a better lawyer who sticks to his guns who actually listens and his level of kindness and caring are unmatched. He is not just a lawyer but is someone who brings being a human to the forefront of his interactions.
My wife and I needed a new will during the pandemic. We were worried about timing and about having to meet in person to sign our wills, but couldn’t risk a cookie-cutter will that might not be right for us. Elyssa and her team were great to work with, even meeting and signing our wills virtually.
I have dealt with Elyssa Lockhart for over a decade and would recommend her to anyone seeking legal counsel. She is knowledgeable, professional and kind. There are alot of lawyers out there but only a few that I would recommend to my family, friends and clients.....and she is one of them. I have appreciated her help over the years and it is always given with a smile. Thanks Elyssa! I have also had alot of dealings with Dan Moseley and he is top notch. He cares deeply about his clients and works incredibly hard to ensure the best outcome for them. I have worked with him on mutual clients as well as on a personal level and the service is the best! Thank you, Dan!
Used a few different lawyers from here and have had a good experience with each
Everyone that we interacted with at McQuarrie law firm was kind and professional. Sepi was our main contact, she was very approachable and cared about our situation. She was always fast with her responses and listened to our thoughts/concerns and provided realistic expectations. She was a pleasure to work with.
Regarding Sarando Matheos, insurance denial lawyer: Mr. Matheos was AMAZING! I hired him to help me with my insurance claim. The insurance company made me feel like I was doing wrong by processing my claim. He helped me every step of the way and I was thrilled with the outcome. His team worked together and I couldn't be happier with the result. I HIGHLY recommend this firm.
Martin Willemse and his team are exceptional and I highly recommend them.
I needed help regarding my denied long-term disability insurance claim. Sarando Matheos was of great help in assisting me through the entire process, from beginning through to mediation. I was kept informed throughout the time my case was being dealt with. I have only good things to say about my experience dealing with Sarando .
Sarando Matheos Insurance Denial Lawyer After working Full Time with the same company for more than 25 years. Paying into the Insurance Policy each month. I found myself unable to work. Along with my pain and suffering came depression and anxiety. Having never dealt with anything like this before it all became overwhelming. Besides dealing with your doctors and counselors you have to try to deal with the Insurance Company. Its easy to give up! Struggling through each day is hard enough. My husband wanted me to keep fighting for fair treatment with the Insurance Company but he couldn't talk to them on my behalf. So he consulted Sarando Matheos's legal advise. I am so Grateful he did! We received help immediately. Pamela Walsh guided me through the information their firm required and helped me every step of the way. Sarando was then able to step up and deal with the Insurance Company on my behalf alleviating an enormous amount of stress from me. At times even dealing with my employer. So patient and honest about what was happening what was needed to do.they were there for me now through each part of the process and I never felt like alone in my severe and prolonged process anymore. Sarando was able to allow me to receive a fair settlement with the Insurance Company and I am so grateful to him and Pamela Walsh for I could not have done it alone. Sarando Matheos can't take your pain away but they can help with the added hurt that comes thru stress and anxiety insurance companies can cause you and your family. Sincerely, Pamela Warren
Sarando Matheos was my lawyer for my LTD case. I had unjustly been denied coverage from my insurance carrier. Sarando worked hard to help me remedy my situation. His experience, knowledge and tenacity were paramount in helping me receive the settlement I deserved. Couldn't have done it without his help. Highly recommend them!
Highly recommended. McQuarrie Hunter really cared.
I cannot say enough good things about my recent experience with Martin Willemse and McQuarrie Hunter. Martin is an exceptionally caring and compassionate person. He was able to easily balance the needs of my situation and mix it with just the right amount of fire and passion when needed. I truly felt like he cared about me and achieving the best result possible. I would not hesitate to recommend Martin to anyone needing help with a disability insurance related issue. I am incredibly grateful for his professionalism and kindness and the huge difference it has made to me.
Great law firm. My lawyer Sepideh is absolutely amazing. Not only is she very knowledgeable but she genuinely cares about her clients needs. 10/10 recommend!
I went to Elyssa Lockhart and her team for the administration of my dads estate. I found them to be professional, helpful and I truly appreciated their compassion during this difficult time. Would recommend to anyone.... Thanks, Brian
I am so blessed, very grateful and extremely satisfied to be represented by great and caring lawyers Kirk Wirsig and Sepideh Alimirzaee at McQuarrie on my insurance disability claim denials. I instantly felt relieved just after our first meeting, when they listened to me then carefully and patiently explained to me the process with such a considerable knowledge and confidence brought by many years of extensive experience. I have been constantly updated and assured of their high level of professionalism, expertise and efforts towards my case. They have carried a huge burden off my shoulder and enabled me to focus on improving my health overall. Sepideh is a kind, competent and diligent woman. Kirk has a good heart, sincere and deeply regarded for his stand and reputation. Along with Shannon Siak (paralegal) and Harpreet Kaur (legal assistant), their solid and remarkable team helped me to just breathe until resolution is reached. I really hope that they will be able to help advocate for the rights of more individuals with disabilities. Highly trusted and recommended.
Sarando Matheos and Sepideh Alimirzaee were very professional, always tactful and consistently resourceful to secure a positive outcome following an unfair insurance claim denial. I would not hesitate to recommend their services to others.
I was involved in a MVA accident and Sarando Matheos was very helpful and professional while helping me settle my claim. Communication was great with himself and the team. I couldn’t have asked for a better team to represent my case.
Elyssa Lockhart and her team have been handling Corporate and Estate affairs on my behalf, compassionately helping me through an extremely stressful and emotionally draining period. I have total confidence in the legal advice I have received. I have found Elyssa to be a very knowledgeable, professional, and thorough lawyer. Thank you from the bottom of my heart. Very Sincerely, Kathleen M. Hembroff
I was put in an interesting position being able to observe and support my friend as she progressed through the arduous journey of fighting back when denied a long term disability claim by her insurance providor. Her decision to sign on with Sarando Matheos and the team at McQuarrie Hunter was the best decision she could have made. Sarando helped her through the whole process and when it came time to deal head to head with the insurance company, he did everything we could have expected and more. It was a long day of negotiation but he remained professional, respectfull and calm with the final outcome being the right outcome for everyone.
Mr. Sarando Matheos was a great lawyer who was empathic to my situation caused by insurance denial after 15 years. Everything was explained to me in non legal speak. I am so thankful for all the help. If not for Sarando's help, there would not have had such a positive outcome from a scary situation I would highly recommend my lawyer Sarando, his assistant Pam and the staff of McQuarrie & hunter.
I am very pleased to share my experience with Sarando Matheos. Being denied my disability claim was mind boggling to me. I was under a physicians care along with numerous specialists (rheumatologist, endocrinologist and dermatologist) was already granted cpp disability and they decided I did not qualify. I was beside myself. I felt despair and angry along with feeling duped by an organization that I had paid into for years. It definitely didn't help with the illness. Without getting into further details, I felt I was fighting a losing battle physically and emotionally and financially. I spoke to a friend and she told me to find a lawyer. After a few calls I came across Sarando Matheos. We had a telephone conversation and he agreed to accept my case. Best decision ever! Sarando made me feel at ease and hopeful with his kindness, empathy and expertise for first time in a long time. He had an uphill battle with the person at the disability office however, he manoeuvred with great skill. The final outcome was impressive, far better than i had thought. Without Sarando I would not have received any compensation. He was professional, caring and persistent throughout I highly recommend Sarando Matheos' services for anyone regarding a disability claim that has been denied.
Was very happy with Mr. Matheos. He was able to secure a resolution to the case and kept me up to date with all that was happening. Would recommend them 100%.
I have worked with Elyssa Lockhart on corporate and estate work at two different CPA offices and her wealth of knowledge and outstanding professionalism made me want to continue to use her time and time again. The firm is top notch and I would refer their services to any of my clients and close friends.
I am very happy to recommend Elyssa Lockhart and her team for Wills & Estate Planning....Many years ago, I was introduced to the firm of McQuarrie Hunter, and my (now - retired) esteemed Estate Lawyer for whom I entrusted with a number of matters. Elyssa has replaced my previous counsel with the most professional, thorough and comprehensive advice and care of my newest documents & concerns. The best compliment I can give, is to recommend her and this firm for all legal needs.
I dealt with Martin Willemse - Dissbility Denial lawyer as well as front end staff and assistants! All super helpful and amazing people and company. Goes above and beyond for its clients. Great to see there are still companies like that out there that exist. You make the world a better place! Heartfelt thanks to Martin Willemse! I could never have done this without you!
Highly Reccomend this Firm for many of your legal needs. Mr. Matheos personally helped me with my Personal Injury Claim with icbc and he made the process a lot easier to understand and i really felt like i had support every step of the way. I would reffer anyone here just so they had the type of support i did. Love these people !
Martin Willemse was referred to me by another lawyer. I could not have gotten a better referral. I was pushed back to work by an insurance company and was not capable of keeping up. Martin guided me on steps in dealing with the insurance company. What information they would be looking. How long steps should take etc. Ultimately the insurance company reinstated my disability and we did not have to sue. He was very helpful