We offer you all the information of people who use the products and services of Nicholas Alexander Home & Garden/Landscaping (Architect) in the area of Vernon (Canada).
To this day this business has a score of 4.6 stars over 5 and this rating has been calculated on 127 reviews.
As you can read, its rating is virtually the highest, and it's founded on a high number of feddbacks, so we can think that the score is very reliable. If there are many people who bothered to give their review when they've done well, is that it works.
You know that we don't usually stop to put reviews when they are good and we usually do it only if we've had a problem or issue...
This Architect is classified in the category of Garden center.
Beautiful garden centre. Friendly and helpful staff. Good selection and sweet out of season discounts! Will be back soon!
Friendly staff wide variety of assorted flowers great prices
(First visit) Went in looking for for some flower pots and soil. Walked around for 10-15 minutes but no one was around to say hello or help out. Left empty handed as I was looking for some insight. Update: Hit and miss. Service was great from one of the ladies (second visit), but when I came back (third visit) to return a bag of soil as I'd purchased too much, I received a huff and eye roll at the till. She did not know how to process a return and had to get help.
This is my new favourite plant place in Vernon. A great nursery with very friendly staff. If you want to special order in a tree or plant ( like mulberry) they can do it for you.
Appreciate Knowledgeable staff and quality products.
My favorite place! Bought most of my house plants here!
Every time I go in to this store, such great customer service, super friendly - love it! :) Thank you!
Great selection & staff. Jamie was very helpful.
Nice selection of indoor and outdoor plants
Great place and such friendly service!
Very impressed! Terry Lynn gave excellent, friendly service, and the prices rock! Got five beautiful trees, and we're very happy. Thank you, Nicholas and Terry ????
A competitor (who has great costumer service) suggested I try Nicholas Alexander for a garden product they had sold out. I telephoned NA in advance, and got no reply, so I went to the store to discover they were closed,at 3:30 pm on a Monday. This was despite the website, phone message, and storefront indicating they were open “fall hours”, of 9 am to 5:30 pm, 7 days a week. While I was standing outside, confused, someone came to the door, told me they were closed for the season, and when I asked to buy the product I saw through the window anyway, declined me. The next day, someone different telephoned reiterating they were closed for the season. When I indicated all of the above information said otherwise, I was met with a rude response and then hung up on. I am sorry this business made such a poor customer service decision over seed garlic, because I will be sharing my unfortunate experience widely, and discouraging future customers.
Great advice, welcoming staff and unparalleled product. Refreshing to see such diversity in a home and garden Center. Looking for something different to separate your decor from the norm or the staple quality products your need year after year, NAL is the place. Thanks again
Really, this place is great; however, they don’t answer their phone. You will get a message saying that they don’t take calls. I find this really frustrating that a local business would not answer their calls. Unfortunate.
My favorite place to get house plants and advice for caring for them. Before I visited for the first time I thought I couldn't keep plants alive, ends up I was just getting plants already on the way out. Now I'm starting to get over run by all my happy plant babies. Wether your looking for indoor plants our outdoor Nicolas Alexander's is seriously the best place to go.
So pretty during the festive season!!
Great local business, with amazing quality of products! Thank you for all of our amazing poinsettia's again this year :)
Amazing selection! Plants are super healthy and the staff is very helpful and nice!! Go check them out!!
My favorite place to find Christmas decor. Amazing customer service and beautiful atmosphere.
Great products, epic staff! It's always a nice experience touring the nursery, Saturday's tend to be busy so I normally check it out during the week. Can't wait for Father's day weekend, I still don't know what I'm going to splurge on this time! ????????
First time going there very beautiful store lots of Christmas decorations and ideas
Good selection of plants and an even better selection of trees.
Great place for the spring garden shopping ????
Staff are always friendly and knowledgeable! Such a great little shop
Absolutely love visiting Nicholas Alexander Home & Garden, such a "plantspiration". Staff are very helpful and friendly.
Unique flowers, plants, bushes, shrubs, succulents, dirt, shovels, sprinklers and even elegant trinkets, for the browser too.
Great place to go if you ha e a green thumb! Lots of various plants, trees, shrubs and bushes to choose from as well as planting supplies. Friendly and helpful employees.
Enjoy your Dota Nick.
Friendly helpful staff!
Family worked there
I love that this is a young local family owned operation ~ and boy oh boy, do they put their heart into everything ~ and it shows! Fabulous store, with fabulous staff!
Very nice inside. Good selection of patio lights. Affordable plants for the garden.
Fabulous Chritmas display and items for sale.
Always great service..
I love this place. Such a good selection of plants, pots and other wonderful items. The staff is very helpful too.
Poor service, staff not helpful or friendly. Over priced. Not worth it.
This place is fantastic at Christmas time. You walk into a festive entrance and have a warm feeling of Christmas come around you as you look around at all the trees and decorations. Such a site to see. When you go to their outdoor Christmas trees they are great quality and look amazing.
They always have such a great selection of different plants you don't see often. And in the wintertime the most magical display!! I go here on my birthday every year in December because I love it so much
Nice ambiance, lots of product and variety, helpful staff.
Had an amazing visit to this tucked away garden center!! I was on a mission looking for an apricot tree. I don't have any kind of green thumb, like many others, I only wanted to grow my own appricots. A staff member who called her self "the bee lady" was amazing!!! She was super knowledgeable about the trees and helped me pick out the right tree for my yard. I'm also very interested in bee keeping and she gave me the 101 on mason bees which I've never heard of until that day. You can buy boxes of mason bees from the center as well. The "bee lady" had great a wealth of knowledge, very friendly and helpful. Customer service was top notch. I love the atmosphere and decor in the store. Displays are very well thought out and very attractive. They have a large variety of plants, trees and pots. Lots of garden knickknacks as well as a clothing store in the back with a lot of super cute items. I highly recommend and this garden center and will definitely be back.
Top drawer nursery and accestiori, with great staff and full service nursery.
Huge selection and very pleasant staff who are also very knowledgeable.
Mom got wat she went there for
First time visiting and we'll definitely be going back. Knowledgeable staff, good plant selection, reasonable prices and a lot to look at for gifts
Pleasant knowledgeable staff good selection of plants
A great place for gardening supplies
Great service, knowledgable staff. kudos
Im going to start off by saying I have ADHD/Autism. I have SEVERE mental health issues. I started up with plants again this year to make my home something worth living in, to help me with my disorders and a reason to live and be productive each day. I have enjoyed learning about them and recording each day of new growth. Part of being Neurodivergent is there are no baby steps, it’s all or nothing. So I ended up killing nearly $250 of plants because of not being knowledgeable enough, and I am in quite the state. I have spent 35 hours cleaning root rot off every single plant, clipping them back, and replanting them properly in new soil. I’m devastated and hoping I can save any of them. I went into the store today to replace my peace lily, the one thing that really hurts the most out of all of my plants. I was obsessively inspecting any plant for any signs of anything and I asked to speak to a manager because I’m terrified to buy a plant that might be sick or have bugs that will infect the rest. At first the ladies who were helping me seem worried I was going to accuse them of having bad plants and asking for them for free. They were VERY frustrated at first and didn’t know how to approach me as I tried to communicate the best I could what it was I was worried about. It was very busy in the store but the manager took her time to try to listen to me and help me out as best she could, even admitting that sometimes she makes mistakes too and it made me feel understood and heard. She then brought me to another lady who knew way more than she did and this woman was so kind, patient and knowledgeable. I’ve been having such a hard time lately and this lady gave me the hug that I have been needing now for so long. It’s so hard for me to go into public spaces, I frequently have panic attacks and meltdowns. These three women treated me with such kindness and I am so thankful. They reminded me that it’s okay to make mistakes and it will happen and to keep going. These plants are my family and I look forward to saying good morning to them every day and I’m so glad someone else could see how much I love them. Thank you so much ladies ❤️
We're from the Vancouver area and we stopped in while in Vernon and we were delighted with this boutique garden centre. Cheerful, helpful staff especially the lady named "Bernie" at the front.
Wonderful selection and friendly, helpful staff
Had very few things still available.
Great customer service and nice selection of plants and decor!
Very reasonable prices. Good service
Always enjoy going here, great selection, and lots of neat things to look at. Favorite time is Christmas to see the set up. The staff can be a but stand off ish I find, but over all great place, lots of plants.
Closed for the season.
Nicholas Alexanders is the place to go, no matter what the weather is like. Love this place.
Amazing customer service, product and prices. Other garden centres in town don't even come close in comparison!
Beautiful little shop! When I walked in I thought I was in Pinterest-land hah. So so so many beautiful things. Helpful knowledgable staff. Great plant assortment! Plants, planters, soils, arrangement odds & ends/finishings, they've just got all sorts of goodies to go through!
Spring has sprung at Nicholas Alexander, it's always a pleasure to stop in. Very friendly staff and wonderful selections of plants & decor. Can't wait to be back on my next visit to Vernon. The Madagascar Jasmine is beautifully scenting my living room and a little colour pop with the pretty Clematis. The mushroom kit was a surprise, excited to give it a try.
This is the type of business you feel great about supporting. Family owned and operated, amazing staff and knowledge, such a happy and uplifting vibe and just great in all aspects. My wife and I have a small property and everything we need to make it how we like has been available here, not to mention the great suggestions from the staff that have helped so so much. FYI: I noticed that the nursery supports many local events too, a small business that gives back directly to our community is amazing and deserves our support. We continue to look forward to every trip to the store.
Great local buisness ,besides my son went to school with the owner
Nice place
There is a whole lot of great gift and garden ideas. Friendly staff.
Unbelievable service from some great folks! The staff went so far above and beyond to help me out! It will be a great story to tell for all of us and a once in a lifetime shopping experience! NICE WORK! AGAIN, THANK YOU TO THE CREW THAT HELPED ME OUT!
Cute shop, with exceptionally helpful staff!
Lots of staff ready to help, and huge selection of healthy looking plants!
Its my Christmas store I love going in and looking around seeing all the new Christmas stuff...staff are great as well
Great bought a plant and a buddha
Helpful, well looked after plants, trees, and shrubs. Friendly.
This company is a class act! Knowledgeable staff, quality products (some very unique plants too) and very competitive prices. They obviously know their niche/market because it shows! They have many new ideas and a very strong entrepreneurial spirit, really makes me think some of the older institutions in town might be worried! Way to go Nicholas Alexander! From, A new customer converted from an old institution!
What a fun place to stop on this sunny morning
Very friendly staff. Nice products and a good sale.
I visited the store for the first time last week, I'm new to the area, besides the store carrying lots of beautiful, inspiring products. I encountered about 6 employees, and they were ALL very friendly and happy! Best shopping experience I've had in general for a long time!
great to see another local business growing in Vernon. A pleasure to work with!
Good selection of Christmas 'stuff', a little pricey on some, but some unique items :D
Wonderful experience today! The ladies were so nice there and happy to help. Top notch service! I almost forgot to pay because they were so nice and the reminder was nothing but lovely LOL
Very nice but really pricey
I have had good service from Nicholas Alexander Landscaping for the past several years. They have been very patient with me and they keep track of when it is time to do something, such as turn off and on the sprinkler system.
They have tropical plants that no other store does.
Great selection of tropicals, always bringing in new stuff. The staff is so friendly and helpful!
Nice place to go for houseplants outdoor plants or looking for a unique gift for someone
Didn't shop. Just dropped off an iced cap to the grand son who was working there.
I was looking for calcium for our tomatoes and a hummingbird feeder. They had plenty in stock reasonably priced. This is a great place for plants and their giftware selection is good.
Loved the christmas decor, truly an addition to the spirit of the season
Great service, product knowledge and quality. Locally owned and operated. A tad pricey but many unique items.
Great service and amazing christmas display.
I love going to Nicholas Alexander’s! They have such an amazing selection of indoor/outdoor plants and flowers. Also very unique decor items! Stock is always changing and there is always lots of it! Even the clothing boutique they have in the back has a great selection of trendy, affordable items! Kate is one of their employees who I just met today for the first time. She was so knowledgeable about her job but what stood out the most to me was her personality. I felt I could have talked with her for hours and had only just met her. Sweetest lady ever. I wish I had gone for coffee with her! Thanks Kate for brightening my day, I look forward to seeing you again! ❤️
Sales lady was fabulous.
Their gardens , from trees, Scrubs, to flowers , veggie Bedding plants, house plants, Decor very interesting different.
The Christmas magic that used to be present when it was Art Knapps..is no longer there. Lots of Xmas stuff..but it just isn't the same. Maybe the evening shopping is better? Lots of lights strung but unfortunately not visible due to the white coloured walls..with lots of white fixtures..but alas..no ambience of Christmas.
I love this place, especially when all the Christmas decor is set up. So magical!!
Great selection, knowledgeable staff and the prices are very reasonable! I also love the other side with all the decor/gift items.
Amazing Christmas decor. And helpful staff.
Best place in Vernon.
Great service great people
This store is my go to for any of my gardening needs. Nicholas and especially Bernie are my favourite people to talk to. They are friendly and always go the extra mile to make sure your visit is worthwhile. I will continue to support them.
It was better when it was Art Knapps
It was nice
Nice garden center. All types of plant, trees and flowers. Helpful staff. Good prices.
These guys are the best! They maintain excellent communication and keep my property looking impeccable - they even saved the day when my pool company accidentally left the hose running once! It's great to know your property is in good hands - thanks so much to your whole team!
Great place to shop. A little on the expensive side. Great staff. Lots to look at. Nice little place
Great Service and Selection! Everyone who works there are an absolute pleasure to deal with.
This is a great store for plants and seeds, with very knowledgeable and helpful staff. They also have a wonderful selection of home and garden items worth checking out!
Always helpful Good service
Overpriced
An amazing Christmas wonderland right now! Great prices, phenomenal staff very unique stuff!!!! I can’t wait to go back!
Always make it a point to go when I come to Vernon! Always full of great product & friendly staff!
Excellent selection of plants and seeds.
Found exactly what we wanted.
Perfect time of the year to visit. Stunning decor, Wonderul smells, caring guest services. An annual visit.- thanks so much for having a wonderful place to shop with personalized service.????
The staff is exceptionally friendly and helpful. As the years have gone on (5) their business and selection have grown! The amount and variety of spring bulbs this growing season was breathtaking! Love visiting Nicholas Alexander! Throughout Covid, I always felt safe when visiting and know the staff went above and beyond especially at the beginning of the pandemic! Congrats in 5years!
Always a delight to go to. Looks beautiful right now with Christmas
Very helpful staff
Great place for all your planting needs and very knowledgable, curtious staff.
Really nice store. Great staff.
Great selection of unique plants
Quality selection of product both for indoors and outdoors. Super pleasant and knowledgeable staff.
One of your lovely ladies help select the flowers for our full sun planter..very pretty thanks
Great selection and seasonal gift ideas as well.
Great place to get plants in vernon! Definitely worth a visit.
The christmas store was very cool and exciting
Wonderful place all the prices are so reasonable and there are many hard to find plants. My new garden centre.Great staff. :)
This is a great little plant shop. They have a fairly extensive variety of flowers and trees. All the things needed for gardening. Prices are high here as well but the staff are very knowledgeable and go out of their way to help you.
Seems alright....a lil pricey
Nick's crew, led by Dave, did an outstanding job on our large landscaping project a couple of years ago, which included construction of a 4' block wall. A problem developed with the block stairs from the top of the wall down to the bottom, as some of the blocks and the slate stones above were sinking back noticeably. It was a challenge getting us into their schedule last summer, but they prioritized us to be first this season. The crew came and did a great job on re-building the stairway. Take-away is that Nicholas Alexander Landscaping stands behind their work and "make it right" without any hassles.