Reviews of Benjamin Moore (Architect)

Vanessa A. James

Really helpful... until they take your money. Then they're just another paint store. Consistency is what transforms average into excellence. Namaste.

Sherry Chambers

Love Benjamin Moore paints. Girls in St Thomas are very helpful.

David Ramsay

So grateful for Amanda’s talented stain matching. She took a difficult job to turn red oak vents to match a ‘bleached’ oak flooring, and with very short notice created a masterpiece. Thanks again!

Les Sauson

We ordered new blinds for our master bedroom and within 48 hrs we had to change the color.. no cooperation with the St Thomas Store...so we contacted Hunter Douglas in Colorado and are currently awaiting an answer from them, on a solution...if interested, the cost was $1900.00 with $900.00 in advance. currently there has not been any answer from either party...

Jeremy Judd

Great customer service. Fast, friendly and positive employees. The store is clean and modern. Would recommend to anyone for all their painting needs.

Daniel Cherry

Disappointed, disgusted, angry...those are the feelings I’m having right now. We bought our deck stain from this store and initially they seemed really helpful. They assisted us in the steps we needed to take and told us how we should prep the deck. They pointed out when we should ideally do it weather wise. We followed all their directions and the stain looked amazing! For a season. Then winter came and went...and this spring we noticed the stain had been flaking off. We reached out to Benjamin Moore to see what was up and after repeated bad customer service emails we received an email stating what we did wrong. We didn’t sand the entire deck first! That’s right, apparently it’s crucial to sand every wood surface before applying the stain. Even brand new wood. PLUS it needs to be at a 12% moisture level using a moisture reader (cause everyone has a moisture reader). When we explained that the store didn’t tell us any of these steps they told us sanding a deck is standard procedure. It’s not by the way. I’ve been a landscaper for 22 years and I’ve only ever heard of sanding a deck of you’re trying to remove stain or paint. Regardless I’m just disgusted. Don’t waste your time here. Go to Home Hardware on Wellington.

Randy Gordon

Helps me paint the town red

Joe Konecny

Friendly, helpful staff...

Joe Bézaire

Great product. Helpful staff.

Frances Vanderhoeven

I needed some paint chip samples first day of recent lockdown, I called the store and they went above and beyond to provide me with samples curbside. Thank you very much and I'm sure with the variety and size of the chips we will be successful choosing the perfect colours for our new home.

Megan Hopkins

The staff is so helpful and very knowledgeable.

Deb Parrot

Terrific staff..both helpful and friendly.

Graham Gagnon

Good but pricey