Reviews of TELUS (Architect)

Tony V

Bad.

Sunny Dhiman

The employees over there are pure racist guys. Worst customer service experience!

Shelley Adam (ChrissDogHotelNoCagesLPR)

great service

Brent Morrissey

always very curteus

Pat Higgins

The Telus representative at this kiosk was amazing

Mike Gazley

Great help

Kathy White

Was helpful finding info but the sales people were not able to find any tempting offers for me.

Chris Hadwen

Friendly staff who treat you well

Joshua Tolkamp

Great staff and service. Can take a while in store for an upgrade or activation but worth the care and time taken opposed to the other carriers. Staff here are knowledgeable and willing to sell excellent service.

Wade Barker

Not helpful and poor service

SlimShaney

Awsome service great staff took care when they didnt have to thanks steve and krista

David Shelley

Always helpful and professional Service

Jeremy Minaker

Waited for over 40 minutes for service. I understand cellphone activations take some time so that part was ok. What wasn’t ok was helping the customer who can in maybe 30 minutes after us. Not cool. Would never recommend this location to anyone based of this experience

Kelly Drake

The reason i did one is because it would not let me put no stars...went to store at mall..last time..5 staff members in there too busy looking at their personal cell phones..one guy got up and basically told my husband to call telus direct for better deal..may have to switch to another provider

Erika Morden

It’s honestly too bad I can’t rate it lower. I went to this location today and was treated awful. I had the person tell me that “If you chose that option, that is just stupid”. When I didn’t understand something I asked her if she could explain it again, and her comment was “why, it’s self explanatory. If you don’t understand it, go online and read it” Went across the road to the D2 Telus location and they were wonderful. They could teach your associates a few things.

Maher Ihsan

very unprofessional ,unfriendly slowest service.

Dev Rob

Terrible service, if you deal with Telus go to the one across the road in the Bed Bath and Beyond plaza.

Lillyana Zahanov

Good experience

Carolyn Dafoe

I am considering moving my account from telus the girl that works in there is about the rudest person I have ever met

Casey Brown

Purchased a faulty phone from Telus. Called corporate and was set up with plans to receive a new one. Plans were canceled (corporate issue) and was told to go to local store. Visited this location and was treated awfully by staff with no concern and completely blew me off. Was going to cancel with Telus completely until I later went to another Telus location and issue was fixed swiftly. Staff and manager here are rude and "lazy" (said by other Telus). Don't waste your time at this location.