Edit:
Hello Sam,
I can't reply to your comment so I put it in here. I hope you noticed that I changed the rating as well.
I can absolutely understand that it must be difficult handling all of this on your own and I am sorry that you have a hard time finding staff.
I told you in the beginning that we are in no rush, but keeping us updated about this situation would have been helpful (I sent 3 more texts after the initial one and got no reply - maybe they didn't come through?).
If we knew that you are so backed up we would have started looking for other companies sooner, which we didn't do because we wanted you to do it and now it's even later into the season.
Either way I hope you'll find some good people, I only heard good things about your company!
Original Comment:
After contacting the company, someone came out to give us a rough estimate for cleanup (approx $550) and re-doing some flower beds(approx $1600+materials). We decided to just go with the cleanup first and then see if we wanted to do the flower beds as well as they were very high priced compared to the cleanup.
Our scheduled day for the cleanup was rainy so it was cancelled without any call or text from the company. I followed up a few days after and we were assured that we were still on the list but the weather was postponing all work. Okay no problem. After another few weeks without any contact or response from the company after further texts we decided to go with someone else. We were basically ghosted.