Reviews of Rent-A-Wreck (Rent Cars)

Brad

good prices for renting.

Don't sweat the small stuff

It's called rent a wreck for a reason, DO NOT RENT FROM HERE, for starters your not allowed to know what your renting you get a mystery car 2 theyre rebuilt cars that have been in accidents and 3 they can't tell you what car youre gonna get. Hahahahaha the conversation went like Them: how can i help me: id like to rent a vehicle what cars do you have available? Them: we cant tell Me: you can't tell me what car i can rent? Them: exactly

Diane

I never rented a wreck.. Lol

raymond “Supadupz” Credgeur

No card needed

Cee Breezie

Their staff is very welcoming and will talk with you about anything and answer all questions concerning the matters of cars. They do need more vehicles to offer towards their customers, cause they never anything available to rent.

Sally Shehab

The worst ever, not deserve even 1 star. Charged my card twice, gave me very dirty car inside out, smells sigurate and full of dust. Tire air is low and water. Not recommended at all.

Arta Digital Designs

Far

Richard Trierweiler

A bit pricey but better than the other car rentals on the US side of Niagra Falls. Staff was super friendly and helpful. Vehicles tend to be older and higher mileage than some other rental car companies, but they all seem to be in good repair.

Michael Opalka

Always courteous and helpful.

Bryan Cluck

Nice people

Tom Grillo

This is a mickey mouse operation.I had a reservation for a car but when I went to pick it up I was informed that I could not rent without proof of insurance.I have rented many cars over the years with Hertz,Avis and Enterprise and never had to show proof of insurance.It was a Saturday and of course my insurance company was closed.They had my credit card for insurance as well but that wasn't good enough.My plans to drive over to Canada were ruined:thanks rent a wreck.I should have known not to do business with these clowns.If you still decide to rent with them try the gift shop to find a clerk.

Amy Schley

Amazing place to rent a car from. My car was new and clean..customer service was awesome and very friendly.. High recommend .

Tim S

They were very accommodating. Planned a flight up there with my wife for the weekend. They had the car ready at the FBO right when we landed. Great service. Price was a little more than the places in town, but well worth it for the convenience, their level of service and the quality of the car. If I'm ever up there again I will choose them without question.

Amanda Seniuk

Slow to get the vehicle but good to go after. Great price and very accommodating

Thomas Reedy

This is a crooked, rude, military disrespecting service!! I rented a van from this disgusting business over the holidays. When I received the van the van it had damage to the rear bumper which I pointed out to the manager who was my cashier and brought me the van. I found it odd that he didn't want to walk the outside of the vehicle with me before I got the keys. When returning the van I had a nice young lady as a cashier whom inspected the vehicle before before checking me out. Before the cashier could hand me my receipt the manager (who rented me the smashed up van) emerged from the back of the offices and said to the cashier I need to speak to him before he leaves. (I assumed this was because I let the cashier know the windshield wipers blades needed replaced and the van vibrated slightly on he highway.) The manager returned and took the cashiers place. He asked me "What's up with the damage on the bumper?". I said "Are you kidding me? You and I discussed the bumper when you brought the van out and you said it was noted that there was previous damage." He responded with "No, it wasn't there before." I couldn't believe that he was going to try to pull this on me... I explained that I had 2 people with me at the time of pick-up and that they also noticed the damage and stopped me before we left the lot to mention it. He tried to argue that he was right and in the end he checked me out and we went our separate ways. On my way to my vehicle on the lot the nice lady that was my cashier, before the manager tried to rob me, stopped me and apologized on the behalf of the business, explained that what he (the manager) was doing was wrong, and that she knew the owner personally. She requested my info so that she could make the owner aware of what transpired. I gave it to her but still explained I would never return to the business and would be keeping as many soldiers away as I could save from the crooked business. She apologized again and I left. Three days later I get a call from the manager of this crooked business. He tries to say I needed to pay for the damage on the bumper. I refused called him a crook and explained to him what transpired in the parking lot with the lady cashier and that she was suppose to have gotten the owner involved because she disagreed with him trying to rob me. He then puts the owner on a speaker phone conversation so that he could say the damage was my fault and it was found when they were cleaning the car. I told him to pull the surveillance footage from the day of the rental and that it would resolve the problems entirely. It would show the damage and the conversation taking place with the manager about the damage prior to me taking possession of the vehicle. He agreed that it was a way to settle everything and then quickly changed the subject to say I was rude and I must be a low rank because I became unprofessional on the phone while him and his manager were trying to rob me! What a joke!

Ernie Stanley

They rented me a very nice reliable little car

Mark

Even though they list our reservations they still got a car for me and my wife so they came thru for us

Rene Cabusas

These guys were really rude when about information about prices and setting up a time. Giving me false information when I talked to two different representatives. When I went in person, I was told a higher price than what we originally agreed on the but I could not switch because I had to rent the car by that day. I tried but all I had were rude responses and overall doing business with them was a shady thing. This place is a shady establishment that I do not recommended .

Devin Reiersen

They took care of me when the kther car company did not! I would choose them again!

Eugene Filiatrault

Good place to rent a car if you don't have a credit card. In high season it's a pretty busy place so if you need a car I recommend you go in and get yours right away. the guy I talked there was upfront with the offers and directions were clear. service is very prompt, he made sure I got the best of what he had to offer.