Reviews of Thorwin Properties (Real Estate Agency)

Kevin Coutts

I renewed my lease for another year and was offered an incentive of 1 year free internet to start on May 1st. When I spoke to Debbie in the office to coordinate the install on March 31st she said that she would have the internet installed that day ..... a month early !!! this was such a great surprise as I did not expect this at all and this saved me a months work of fees with my current provider, thanks Debbie for all that you do at 190 Smith, you and the team here are absolutely fantastic !!

Dualang

Extremely unprofessional company. Very unpleasant experience.

Bethany Trapp

There is no one better at Thorwin then Hilda Northage. She worked with our budget and location needs to find us the perfect apartment. She is personable & professional. She answered any questions we had promptly also. We can't wait to continue our relationship with Thorwin thanks to her. Hilda, you are the absolute BEST!!!

Darrel Zebrun

Sarah Nabess was very helpful with finding an apartment within my budget and was very responsive whenever I had any questions.

Jordan Dysart

I rented an apartment in Earl Grey for two years managed by Thorwin/My Place. In all my days of renting, I've never had a team that was so responsive to issues. The property was updated to mitigate security concerns, there was regular maintenance, the building manager was responsive, readily available, and a great communicator. I didn't want to leave.

Aimee Marie

My husband and I rented a 2-bedroom unit in Brandon Ave for a year. We were pleased with our stay until we moved out. We did not get our deposit back (1/2 month rent), as Thorwin properties took it as a cleaning fee for the unit. Before we turned over the unit, we spent half a day cleaning it. It may not be spotless but it certainly does not cost all of our deposit. I am disappointed that no one reached out to us to explain the fees. Our downpayment just disappeared without a trace. Sent email messages to their property manager but did not get any reply.

Hong Li

WORST renting experience ever! We rented a unit in Lumen South Pointe (100 Southview Crescent) in Winnipeg for a year. We spent $650 cleaning the whole place before we moved out. During the inspection they said everything was good and would contact us in a couple of days regarding the return of deposit. However, we NEVER got the deposit back. After two months I called Thorwin, and they told me they secretly did another inspection after we moved out, WITHOUT informing us. And they secretly decided to replace carpet of the WHOLE unit because the smell of our dog was too strong. They NEVER informed us about this. We wouldn't have known this if I didn't make the call. This is really ridiculous. First, their accusation was not true at all. We had a dog, but we kept the place very clean. If there was a smell, they should have mentioned this during the first inspection when we were all present. Second, even if they decided to do another inspection, they should have informed us so that we could be present. Third, they should have informed us when they claimed our deposit. Unfortunately, instead of being professional, they decided to do everything in the dark. They probably thought they could get away with this because we were new immigrants that were moving out of the province, but they were wrong. We have filed the tenant claim to Residential Tenancies Branch. I know this is a freaking long process and probably won't go anywhere, but we have to do what we got to do. All in all, AVOID renting with Thorwin by all means unless you love troubles. You will thank me for this.

Robert Estabrooks

Overpriced and lacking adequate bathroom and no kitchen at all in one property. Not impressed with the business side of things and use of third party companies that seem to not work for themselves or the tenants. Definitely would not recommend save yourself the stress. Special shout out to Angie (Property Manager) and Ana (Office staff) for there great and friendly customer service throughout whole ordeal.

Anastasia Bebykh

Good company????????

Shafayet Abir (Nishat)

Worst service ever. Their customer service is worst and living in their property is like living in hell.

Rick Board

I moved in 1st of Sept I must say the staff at 190smith are so nice had problems when I moved in I called deb in the front office mantance had my problem fixed in two day I like this team thx tons staff at thorwin

Jason Zabinski

Leaving messages not returning calls that I have been making complaints about other tenants caretaker not doing his job proper keeping the building clean not properly screening people to rent out suites pretty much letting anyone move in not getting proper repairs done other tenants are pretty much fed up on how the building is run

Tannis Machado

We recently viewed a beautiful 1 bedroom. Grace was wonderful, friendly, and we applied and got the apartment. Highly recommend this Property Management Company.

Blair Schreyer

Rented from here for a year and a half at 573 Warsaw. Really great management who handled the covid pandemic really well

Nick Pirlot

Great place to stay

Broken Heart Strings

Thorwin has been overcharging for laundry since May 2021, this is illegal as it needed to be approved by residential Tenancies prior to the price increase. If you didn't get a credit, you are owed this They're also just terrible to deal with in general, stay away

RON LINKLATER

Our experience with Thorwin.ca property has been very positive - I first contacted Sarah a few weeks ago to inquire about a studio suite apartment at their 190 Smith St. property. Sarah was very prompt in getting back to us and we met her and had her give us a tour of the building. Sarah was very helpful in explaining everything about our move in - once our application was completed and accepted. One of the main reasons we wanted this property was that it was pet friendly. On November 15, 2021 - we received our parking pass, key FOBs, mail key and completed the final apartment inspection. The person who did this was Hilda. Hilda was also very helpful and welcomed us to the building. Three cheers for and a big thanks to Sara , Hilda and Kendra.

Dwayne Doucette

Do Not rent from Thorwin. You WILL regret it. But if you do rent from them you will never forget this review and will always say.."shoulda listened to that guy".

Sherri Saindon

Thorwin is not just a place to rent from they treat their tenants like a client with respect and understanding.

Rylee Taylor

Hilda was very helpful in the process of applying for my apartment and made the process so extremely fast which I needed.